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Address

12299 Saratoga Sunnyvale Rd
Saratoga, CA 95070

Office Hours

Mon-Fri 9:30 AM - 5:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

408-849-4012

408-849-4012

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
  • Small, Medium & Large Storage Units

Office Hours

Mon-Fri 9:30 AM - 5:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

408-849-4012

408-849-4012

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
  • Small, Medium & Large Storage Units
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
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    5'x5'
    Online only price
    $ 73/mo
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    Small 5'x5'
    • Upstairs/elevator
    $ 73/mo $86
    Online only price
    2 units left!
    Limited availability

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    5'x10'
    Online only price
    $ 83/mo
    Online only price
    $1 first month rent
    Small 5'x10'
    • Upstairs/elevator
    $ 83/mo $98
    Online only price
    $1 first month rent

    No Obligation

  • New

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    5'x5'
    Online only price
    $ 98/mo
    Online only price
    50% off first month rent
    Small 5'x5'
    • Inside unit
    • 1st Floor
    $ 98/mo $115
    Online only price
    50% off first month rent

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  • Save Impression

    5'x5'
    Online only price
    $ 98/mo
    Online only price
    50% off first month rent
    Small 5'x5'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 98/mo $115
    Online only price
    50% off first month rent

    No Obligation

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    7'x10'
    Online only price
    $ 123/mo
    Online only price
    50% off first month rent
    Medium 7'x10'
    • Upstairs/elevator
    $ 123/mo $145
    Online only price
    50% off first month rent

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    10'x10'
    Online only price
    $ 145/mo
    Online only price
    $1 first month rent
    Medium 10'x10'
    • Upstairs/elevator
    $ 145/mo $171
    Online only price
    $1 first month rent

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    10'x10'
    Online only price
    $ 159/mo
    Online only price
    50% off first month rent
    Medium 10'x10'
    • Inside unit
    • 1st Floor
    $ 159/mo $187
    Online only price
    50% off first month rent

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    10'x15'
    Online only price
    $ 220/mo
    Online only price
    50% off first month rent
    Large 10'x15'
    • Upstairs/elevator
    $ 220/mo $259
    Online only price
    50% off first month rent

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    10'x15'
    Online only price
    $ 262/mo
    Online only price
    50% off first month rent
    Large 10'x15'
    • Inside unit
    • 1st Floor
    $ 262/mo $308
    Online only price
    50% off first month rent

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    10'x20'
    Online only price
    $ 285/mo
    Online only price
    50% off first month rent
    Large 10'x20'
    • Upstairs/elevator
    $ 285/mo $335
    Online only price
    50% off first month rent

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    10'x20'
    Online only price
    $ 344/mo
    Online only price
    $1 first month rent
    Large 10'x20'
    • Inside unit
    • 1st Floor
    $ 344/mo $405
    Online only price
    $1 first month rent

    No Obligation

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

Saratoga Storage Units Near Highway 85

Saratoga Public Storage is a can't-miss self storage facility, with affordable storage solutions for residential and commercial customers throughout the Santa Clara Valley community.
On the east side of Saratoga Sunnyvale Road, just south of Prospect Road and due east of the West Valley Freeway, this location features indoor storage units and outdoor storage units, as well as climate controlled storage units, giving customers plenty of different options of cheap storage units.
Stash bikes, pads and helmets in a 5x10 storage unit for a quick stop on the way to the BMX park at Calabazas Park, or hiking shoes and daypacks for trips to the trails at the Fremont Older Open Space Preserve.
A startup company running out of room in an office near Saratoga Avenue can find some much-needed relief with the use of a 10x15 storage unit to pack up extra furniture, boxes or supplies cluttering up the office space.
Families throughout the city, especially around nearby Blue Hills Elementary School, will love the space afforded by a 10x30 storage unit to hold furniture, appliances and anything else inside the home when it's time for a move, remodel or major home repair.
With a small-town vibe all its own, plus great schools, hard-working families, a vibrant art scene and an appreciation for a high quality of life, Saratoga is one of the most unique communities throughout Santa Clara County. Public Storage is committed to helping the Saratoga community tackle its storage space needs, one rental unit at a time.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 280)

September 3, 2023
Google Public Storage mishonokG
Very helpful folks, Rachelle & Jesús. Thanks guys, you rock !
July 29, 2023
Public Storage John Marshall
Can you say extortion
June 20, 2023
Google Public Storage marisol salazar vega
Excelente servicio, e information precisa . Traduccion a mi idioma.
June 1, 2023
Google Public Storage Lori Villarreal
Jennifer and Maria were tremendous in helping remove the June rent due to a customer service issue, because no one was in the office on the 31st May. Thanks for the incredible customer service!
June 1, 2023
Google Public Storage timothy zhang
Jennifer help me reset my pulpit app on my new phone save me a lot time she is very nice guy get me reopen the storage thx
May 28, 2023
Google Public Storage Jared Scott
I am so fortunate to work with Rochelle, property manager at PS Saratoga! I was so nervous about having my possessions in a storage facility, but Rochelle has made me feel comfortable, relaxed, and given me peace of mind. She answers all questions I have (many), responds promptly to any voicemail, and helps me with all concerns. She's very good at making sure the facility is clean, well maintained, and 100% secure. I wouldn't store my stuff here if I felt otherwise. I was really nervous, but am much more calm now. Rochelle is responsible, very friendly, and PS is VERY lucky to have her. I've seen many unreliable storage managers who didn't seem to care or take pride in their work. Rochelle does, and that matters! Thanks so much, Rochelle.. for making me feel safe and secure! And Jennifer, too. She's also fabulous. James is also top notch. You can't get any better than the three of them! I do have one big issue though.. Why is there no second level of security at the elevator here? Most PS facilities have a second level of security. Saratoga doesn't. Please please get this fixed. This has nothing to do with the property managers (it is NOT Rochelle's fault nor her responsibility), but PS corporate. The elevator keypad doesn't work. I don't like how this location, even being in Saratoga, doesn't have another code box to access units. Corporate is impossible to reach and this is a big deal.
May 27, 2023
Google Public Storage Amar Patel
Jennifer helped me get a better deal than I expected. She was very helpful in guiding me with the mobile app setup as well. Ask for Jennifer, she’s great!
May 25, 2023
Google Public Storage monty mauk
Jennifer was AWESOME!!! I came in to check my reservation and she notice that my monthly payment was not as I thought it would be. Well she went work doing this and that and there was a Memorial Day special going on and SAVED ME A LOT OF MONEY . She helped me set everything up on my phone and walked me through the e-rental while I was in the office with great patience. She helped me download the Public Storage app we set it up with automatic payments . SHE WENT ABOVE AND BEYOND, ASK FOR JENNIFER SHE IS THE BEST!!!!
May 6, 2023
Google Public Storage Louis Witkin
Jennifer did a terrific job reserving a storage space for a small car for us. She was very helpful and supportive. If we need a storage space for any reason in the future I would definitely rent the space from her.
February 7, 2023
Google Public Storage Tiffany Peronto
January 24, 2023
Google Public Storage Pamela Burke
Easy access and clean facility
January 23, 2023
Google Public Storage ARMANDO THE WARRIOR
Dianna was so helpful ,,,explained everything perfect
January 10, 2023
Google Public Storage September Moon
This is very good choice in storage and the staff is helpful and they work hard. Hanna is awesome! Five star customer service! Thank you for hiring good people that make it a good experience for your customers
November 10, 2022
Google Public Storage John Wilson
Came into office to pay my storage bill. Jennifer showed me new Feature Down Load Public Storage App on my cellphone & patiently showed me how to set up account & Test Gate code on App. Now I can get in & out on property faster. She put in Rent Rate Decrease to Lower my Rent on 2 units. Beyond Grateful & got Best Public Storage Experience. Come By See Jennifer help u Rent storage unit or Buy Moving Supplies.
October 29, 2022
Google Public Storage Natron Jones
Came to the saratoga location to rent multiple spaces and met Rochelle. She is awesome and had all the information i needed where all other facilites were super confusing. She made my day super easy. Aewsome awesome awesome. Definately the best help hands down!! However the company of public storage keeps making huge rent increases lately..... I complained about it and they raised it more!
October 16, 2022
Google Public Storage Dae Ng
Jennifer is a ROCK STAR! My partner and I had just clearing out my storage unit from the Los Gatos location and were getting set to move it into this location. Jennifer asked me why I had 2 units (turns out I forgot one small thing to fully vacate the LG unit), & when I explained that her location is much closer to our home & also less expensive, she explained that there are options I can take in a year if my rent goes up again. In addition to my partner and me, she was also assisting an elderly gentleman & another couple. All of us were moving our stuff into the same building so we all got to really know each other well! She was all by herself, but she handled all of our needs with grace & humor. Amazing customer service & the facilities are clean & well kept
September 30, 2022
Google Public Storage Goning100
Maria was very helpful and perfect 1000% today Maria helps me switch units perfect with her service is wonderful I have the Storage that I am happy with and I’m gonna enjoy it I’m gonna stay with Public Storage because of Maria forever!!!
September 1, 2022
Google Public Storage Michael Leitzell
Jennifer was amazing with my public storage experience! She was extremely nice, knowledgeable, and showed me around the units. She was able to clearly explain everything for me, as this is my first time using a storage unit. I came right before closing but my unit was too small and she went above and beyond, helping me with all the options for this location and other locations as well, ultimately helping me secure the perfect spot. She stayed after hours to help me out with getting the right spot at another location and refunded my original unit. Highly recommend this location and company. Thanks Jennifer for making my storage experience fantastic! 10 stars for Jennifer!!
August 16, 2022
Google Public Storage Dr. Ali Tootoonchi
Very courteous and helpful
August 2, 2022
Google Public Storage 周梓韬
Excellent place to secure your belonging, I had use it for two years, and everything are fine. Great stuff, help me to solve a lot problem, save a lot of time. Highly recommended.
August 2, 2022
Google Public Storage Hank Lawson
Adil was very professional and knowledgeable and this knowledge convinced me to go with a larger unit which I'm very pleased about. Thank you public storage
August 1, 2022
Google Public Storage Christine Arman
I've rented 3 units here and my experiences have always been super positive. Especially Lindsey who proactively fixed a billing problem for me without me even having to report it! Thank you Lindsey!!
July 25, 2022
Google Public Storage Alex Lee
I have been renting a storage unit from Publick Storage (PS) in Saratoga for 5 years since moving back from abroad, and have been very satisfied with its service and its facilities. Last Friday, I went into the office looking to transfer to a different sized unit to accommodate a slifht change in lifestyle. Lindsay was there and she provided excellent service, helping me choose and decide on a unit that just fit my need. Lindsay was friendly and courteous and she knows her business well. It was a very pleasant experience.
June 14, 2022
Google Public Storage greg gillen
Jennifer did a fabulous job for me it has taken a few days for me to meet some with here, she was here when I came and within five minutes everything had been accomplished that I needed, 10 stars!
June 4, 2022
Google Public Storage Ashleigh Clark
Rochelle and Lindsey were such a huge help! Above and beyond what you could ever ask or expect!!
June 4, 2022
Google Public Storage Lori Fox
Thank you so much for all the help that you have given us. Rochelle and Lindsey you give great customer service and deserve more than 5 stars
June 4, 2022
Google Public Storage Leonel Ramirez
I wanted to give Rochelle and Lindsey a shout out for being at Stewart location and helping us with our needs. They were professional and helped us with the issues regarding our unit. Thank you guys
June 4, 2022
Google Public Storage karen escobar
I just want to thank for Rochelle and Lindsey helping me and my fiancé transfer units to a better location at another property. They were quick and efficient and appreciate them
April 15, 2022
Google Public Storage Aram Weiss
Shereice is awesome. Best customer service ever Glad she was able to help me
April 9, 2022
Google Public Storage David Vigil
April 6, 2022
Google Public Storage Debbie Chiu
Hi, Just want to say thanks to James who helped me with all my storage issues. He was patient and helpful. Definitely someone you can count on!
April 1, 2022
Google Public Storage William McCarty
This is a really nice facility. It is clean and well run with coded security entrance and exit gates. I worked with the property manager, Rochelle, who is super nice and accommodating. She explained everything I needed to know thoroughly and patiently so the whole process was seamless. I needed to wait a couple of months for an interior unit to become available to store my books so she put me on the waiting list. As soon as a unit became available, Rochelle called me as promised and the booking was handled quickly and smoothly. I couldn't be happier, which is an odd thing to say about a storage facility but Rochelle makes this place special.
March 6, 2022
Google Public Storage alina pan
Rochelle我爱上helpful奥贝德 helped us use他和恶人压力process
March 5, 2022
Google Public Storage Colby Lopez
Rochelle was great!
March 5, 2022
Google Public Storage Hanna P.
Rochelle the manager is very nice and helpful.
February 24, 2022
Google Public Storage Casper WsT ::
My experience with Public Storage has always been a pleasure. The property manager, Rochelle, has been my main point of contact here when paying my storage & many other things. She always has such a positive outlook on work & takes the time to ask me how my day is going every time I go there. She is a great addition to your company & I truly value our talks when I come into there for moving boxes or to pay my storage. She is super knowledgeable about the company & has always been a pleasure to interact with. Thank you for your dedication to the company as well as how you strive to assist me, as well as everyone I have seen you encounter.
February 23, 2022
Google Public Storage Andrea Grimley
February 23, 2022
Google Public Storage nichole hair
Rochelle is one of the most patient and thoughtful associates I have had the pleasure to encounter with during my limited times there. She has been able to help me with my move as well as giving me valuable information that helped me transfer my things to this location from my previous one in another city, something that felt so stressful and inconvenient to me, she was able to break down in simple steps that took a lot of my stress away. Thank you for your hard work and attention to detail, it is invaluable.
February 9, 2022
Google Public Storage Kristi Stoltz
This is a great facility. Easy to access, clean and well staffed. The property manager, Rochelle is quick to respond when I leave a message and she always pleasant and helpful. Thank you for the wonderful customer service.
January 29, 2022
Google Public Storage Matthew Ryther
December 12, 2021
Google Public Storage Matias Reveco
November 20, 2021
Google Public Storage Brandon Carter
Very helpful! Move in was seamless. James was awesome! Thanks so much!
November 20, 2021
Google Public Storage Paula Allen
Rochelle, the manager, is amazing. She's a clear and kind communicator and very quick to show us our options and explain the differences. I immediately rented exactly what I wanted - only 5 min from my house - and I couldn't be happier. Thank you Rochelle!
November 8, 2021
Google Public Storage Gregg M
Outstanding! Both James and Rochelle helped us with finding the right size and price for our needs. Very friendly, helpful fast....!
September 17, 2021
Google Public Storage jeremiah eubank
James went above and beyond when I accidentally paid my rent late and waived the late fee and helped me keep a lower rate for my unit great service and very friendly.
September 8, 2021
Google Public Storage Sue Ziegel
James saved me $137! Awesome customer service by James & Rochelle. I recommend this place
September 1, 2021
Google Public Storage Alena Jarrett
Super well organized and cared for. The units are very well maintained and the whole facility is easy to access but secure and safe. Would highly recommend if you have too much stuff!
September 1, 2021
Google Public Storage Samuel Arena
Rochelle was. Great help
September 1, 2021
Google Public Storage Helen Jarrett
We have been so happy with having a unit here. Rochelle has been amazingly helpful and supportive. It’s a weird time to be packing up your life and having never had a storage unit we had no clue about how to go about it. Rochelle has been so patient with our endless questions and is always so willing to help in any way. We know our precious stuff will be safe while it’s there and that it is a huge relief to us. Very grateful!
August 11, 2021
Google Public Storage Aych Tee
Made considerations for us and helped us with issues
August 9, 2021
Google Public Storage Francisco S
Amazingly easily thanks to Rachel
August 1, 2021
Google Public Storage M BWH
Rochelle was the best!! She helped us out so much with all of our storage needs and things were so efficient and easy! Definitely would recommend this location! Great ease of access and great service to match!
August 1, 2021
Google Public Storage Cindy Hoskins
Rochelle is the best manager out there. made our storage experience easy and streamlined! super professional and efficient- we appreciate it!
August 1, 2021
Google Public Storage matthew hoskins
Best storage experience we've had! Rochelle helped us out so much and made our experience so easy! Definitely would recommend!
July 31, 2021
Google Public Storage Kuo-Wei Hwang
Super clean, safe, convenient, friendly service. Our favorite storage facility in the valley.
July 31, 2021
Google Public Storage Curt Aumiller
Easy peasy! Using your phone to open the gate.
July 16, 2021
Google Public Storage Michael Beecher
July 2, 2021
Google Public Storage Alex Frangadakis
Rochelle is an incredible property manager. It’s been a pleasure working with her for the last five years. Always available, helpful and responsive and the grounds are always clean and safe. If you’re looking for a great place to store your items don’t hesitate to reserve a storage unit at the Saratoga location.
June 28, 2021
Google Public Storage Daniel Ibarra
Helped on a last minute move. Great manager!
June 28, 2021
Google Public Storage Dominic SP Lee
Rochelle, property manager on site, saved my day - I came in with urgent need of spaces and she was able to help me out without any problems. Great experience overall and I would recommend to my friends and family!
June 2, 2021
Google Public Storage Alicia rodrigues
Monty was a great help a few years back! Great customer service here, great place to store your things.
May 29, 2021
Google Public Storage All A Martinez
Rochelle as a property manager is very professional and helps out a lot with customer service. The property is a good location safe and well maintained. I was glad she mentioned the Public Storage App. Now it makes it easier to access my space when I'm in a hurry. Thank you Rochelle for all the hard work.
April 28, 2021
Google Public Storage Lucy Yuen
Rochelle at the Saratoga office was very helpful. 5 stars!!!
April 28, 2021
Google Public Storage Steve Yuen
Yesterday I added another unit with the tremendous help from Rochelle at the front office. We are so happy that we were able to secure this new unit. I would highly recommend others to rent at this Public Storage location.
April 26, 2021
Google Public Storage Anil Pesaramelli
Very neatly maintained. Moving dolly available in the office. Secured with a pin code entry and exit. Overall good price and great experience.
March 1, 2021
Google Public Storage Zach Gallego
Rochelle was very professional and kind. Knew exactly how to help us with options that fit our needs. Thank you!
February 21, 2021
Google Public Storage Ray Weng
The manager Rochelle is nice and professional. She keeps the site super clean and like new. She gives good advices and does not rush customers making decision. 5 star review. We signed the contract after the meeting/visit with her.
February 17, 2021
Google Public Storage Shivani Pulimamidi
Excellent place, amazing service. Rochelle was efficient, professional, and superb service! Highly recommend for anyone with storage needs.
February 12, 2021
Google Public Storage woody masonry
February 4, 2021
Google Public Storage Kevin McCarthy
Rochelle was very helpful with determining the best appropriate space to accomodate my needs. Professional courteous service and a quick and easy process, which exceeded my expectations.
January 16, 2021
Google Public Storage Emily
James has been super helpful and comprehensive in taking care of my needs, especially for a newby like me using PS for first time. I've also like this facility a lot as it's very clean and spacious. We had no problems moving in our 96" mirror up the elevator and through the corridors.
January 2, 2021
Google Public Storage Lakshmi Myneni
Rochelle was very receptive to my requirements. She found the right size and right location for my storage . Excellent service.
December 31, 2020
Google Public Storage James Lynch
They don't do a whole lot but they kept raising the price they didn't help me move it in they didn't help me move it out
November 24, 2020
Google Public Storage Shiyi Lin
This is amazing place to rent a unit. Rochelle is a wonderful manager and really helpful.
November 24, 2020
Google Public Storage BTM
Stress-free and no hassle for my storage needs!
November 13, 2020
Google Public Storage Michael B
Was told one amount this is what is due then boom all these other charges apear before I can pay the amount told by a deadline Given On a different note This is my review for rochelle 5 stars above ! Thank you
November 8, 2020
Google Public Storage Daryl Hoot
Monty and Rochelle were very helpful and pleasant to talk with. Monty showed me my storage unit and Rochelle explained the unit and different costs. I think my only minor issue was the explanation could have been more clear, however it may have been that I was just not understanding as well. Rochelle even helped me when I lost my gate code and let my wife out when we could not get out.
November 8, 2020
Google Public Storage Karoline Ferro
Rochelle is amazing! She is helpful and outgoing! She is always happy to answer any of my questions with my account even if I call her multiple times. Thank you Rochelle!
November 5, 2020
Google Public Storage Kyra
James from the front office is super helpful and friendly. He helped me with a last minute move by delivering the dolly to the back building even when there was only 15 mins left on his shift.
October 6, 2020
Google Public Storage brian bailey
Rochelle has been an outstanding manager who keeps the place clean and running smooth. I recommend this location. Ive had no trouble here whatsoever.
September 30, 2020
Google Public Storage Michael Guzman
Rochelle was a great help in finding and renting a storage for my dad. It was quick and easy and we love the location. It's very clean and nice. Thank u for the help
September 30, 2020
Google Public Storage Teeyam Moussavi
Rochelle was incredibly helpful from the moment we arrived until we left. Great customer service all around!! :)
September 30, 2020
Google Public Storage Neima Saraj
Super friendly and professional customer service. Rochelle was great!
September 30, 2020
Google Public Storage Vall 5648
My experience transferring from the Cupertino location to Saratoga has been great. rochelle helped us get two great units that work for our schools needs. The place is very clean and nice. Rochelle has been great to talk
September 30, 2020
Google Public Storage Sam Onojafe
Hi Rochelle, Thank you for your continued great service. Any questions I've had were answered promptly and precise!
September 30, 2020
Google Public Storage 丹兰丽颖
Rochelle helped me with my storage,and it was perfect!
September 30, 2020
Google Public Storage Christine M
Rochelle helped me when we first rented our storage, we loved her customer service. She was patient and answered all our questions. Additionally, the storage unit is always clean, well lite and organized. It the best public storage location we have rented.
September 1, 2020
Google Public Storage John Wilson
Rachelle was very friendly and efficient in processing my rental request. With limited inventory, sh was able to provide me with the perfect option for my need.
September 1, 2020
Google Public Storage Doug Gor
Due to a renovation project at one Cupertino location, I had to move and decided to stick with Public Storage by moving to the Cupertino location on Sunnyvale Saratoga. Cassandra at the corporate call center and Rochelle at the Sunnyvale Saratoga location made the administrative part of the move seamless and easy!
August 9, 2020
Google Public Storage Shiing Wang
Rochelle was great. It was wonderful and pleasant. The process was hard but thanks to management they made it easy after running around for 3 to 4 hours.
August 4, 2020
Google Public Storage John Huang
ABSOLUTELY LOVE THIS PUBLIC STORAGE FACILITY!!! - 1st good impression as I entered parking lot! Noticed NEW front office building...Clean spotless facility! New SECURITY ACCESS GATE SYSTEM! 'SMILE'...your being video recorded 24x7!!! - COVID-19 protocols definitely in effect! - Check in process very smooth. - Guided tour to rented unit revealed stealthy NEW SECURITY CAMERAS throughout storage complex in locations, areas, and 'spot's you don't expect! - Overall experience was 5-star! Hint: Rochell secured the 5-STAR rating!!!
August 4, 2020
Google Public Storage Joe Ladouceur
Rochelle has all the skills, talents and abilities to manage her property in a way that it should be the Taj Mahal of Public Storage if it isn't considered that already. She's so well organized and is a great decorator, you'll see that the moment you walk into her office/store as to the way everything is so properly arranged and displayed. In fact the whole property and all the buildings and restroom are always squeaky clean. As for her demeanor she's always in a good mood, always genuously happy and eager to please, she always treats people the way she would want to be treated. She truly cares for everybody. Public Storage is truly blessed to have her on their team. Kudos also to Monty, another great person to work with, he too is also always happy, I guess happiness is contagious working there. : )
August 1, 2020
Google Public Storage Adam Westbrook
Rochelle and James were a great help. The eventual process was so easy and they ensure we had all the help when it came to accessing our space. Very efficient and the customer service was above and beyond
July 11, 2020
Google Public Storage Gunther Baird
All good! Rochelle was great helping with my storage. Very efficient and clean
June 13, 2020
Google Public Storage Bhavana Sharma
Rochelle is very helpful & understanding.Easy to work with
March 3, 2020
Google Public Storage Betsy Horn
As others have said, Rachelle is extremely professional, helpful and patient. Keep calm and carry on must be her motto!
March 3, 2020
Google Public Storage Valoran Hanko
Great service by Rochelle. Very friendly with amazing expertise. Very professional with a lot of patience. Rochelle is such a hard worker and im thankful for her buisness.
March 3, 2020
Google Public Storage The Suz
Excellent!!! Perfect!!!! Rochelle and Monte
February 26, 2020
Google Public Storage Leslie Butlar
New Review 2020. Rochelle is the Best, I give 5 STARS to their Team and Everyone in the office, especially Monty! He is a perfect Customer Service Representative and helps me with every good decision I make for my business storage unit! This public storage recently updated their property landscape and made it very appealing, nice new painting, bushes sustainable and friendly curb appeal and new interior painting and updates to the lighting and inside the manager's office too! I'm very impressed and I appreciate their care, attention, hard work and support! I am grateful to have my items in this storage space, I have a business unit here. I have been here a very very long time and receive the Best Customer Service and Support. I can share and speak with them about my business too. Very helpful and supportive. Thank you so much, Leslie Butlar
February 22, 2020
Google Public Storage Stevie P
Rochelle is a rockstar!! She is a hardworking professional, always ready to help, whatever she can to help & get stuff done! Above and beyond & genuinely cheerfully!!
December 18, 2019
Google Public Storage Philip Raj
December 18, 2019
Google Public Storage Marie Raj
Rochelle was great. Thanks for the promo
December 18, 2019
Google Public Storage Royal Finds G
Clean properly
November 30, 2019
Google Public Storage chuck gorman
It’s a convenient place to store and it’s clean . Rochelle and Monty are very helpful and also rented to my brother. Thank you so much for the great experience
November 12, 2019
Google Public Storage Nathan Wang
November 10, 2019
Google Public Storage ButishSage
Needed some help with my unit today. Rachelle was was very kind and willing to help fix the issue!!
November 10, 2019
Google Public Storage Georgi Neuser
Rachelle was super helpful when the door to our storage unit wasn’t working properly. Friendly & funny & all around great service!
October 29, 2019
Google Public Storage Eric Janssen
The service was excellent. The location was perfect . Courteous service and i couldnt have found a better place. The rental price was very good and didnt have to wait for a unit to be available and got a unit right away. The upgrades to the property has brighten up the place and the floors are really shiny now and lights are motion sensored. Rochelle and monty helped make the process easy. Thank you
October 22, 2019
Google Public Storage Joey Kuzko
Rochelle is a out standing manager! The property is maintained perfectly, well organized and she is willing to help. One of the top storages I had the opportunity to utilize.
October 22, 2019
Google Public Storage Joe Markin
Great storage , very clean, ac works well! I have been to all kind of storages and Rochelle was really kind and helped with everything in need instantly.
October 22, 2019
Google Public Storage Dimka lyul
Rochelle was a great manager to deal with, easy to work with, willing to come back!
October 22, 2019
Google Public Storage Daniel Markin
Rochelle is a phenomenal person. Great to work with. Was extremely helpful. She's a star! Property looks amazing. Very bright. Units are cleaned up and convenience. Overall happy to work with this public storage.
October 15, 2019
Google Public Storage Paul Medawar
Rochelle was absolutely a joy to work with her. Her personality was infectious and amazing. As a General Manager for HYATT Hotels, I would love to clone her and have her on my team. I dropped by the day before I leased a unit, to check out the place and see how it operates and notice Rochelle outside sweeping and smilingly at her customers. What a gem she is. What a keeper! Thank you Rochelle!!!! Keep crushing it!
September 30, 2019
Google Public Storage Rudy Cortinas
Renting the unit was great. Easy access the times are good and we try not to make noise at 6am but it works. I like the newly remodeled office and the upgrades made. Rochelle and Jason were a help with vacating our space. Fast easy and efficient.
September 29, 2019
Google Public Storage Christine Headley
Rochelle, the manager was friendly, efficient, and even gave me some tips on how I could sign up online for the best price. Great service!
September 28, 2019
Google Public Storage Vern Benjamin
Came in to pay my bill and Monte was helpful and kind.
September 28, 2019
Google Public Storage Rachel Peterson
Property is clean and maintained. New paint job looks great.
September 27, 2019
Google Public Storage Metro Metro
Rochelle was great. Been seeing her work veery hard keeping the place clean during the remodel and upgrades of the property and it looks great. Thank you for all the help
September 1, 2019
Google Public Storage Kyrin Viralaine
Great friendly service, Russell was super helpful and funny. It's also way more convenient now that they've gone paperless.
August 27, 2019
Google Public Storage Patricia Littau
Clean place. Easy to find.
August 26, 2019
Google Public Storage William Wang (William)
This public storage is clean, safe, secured and staffed by responsible managers. They are also upgrading the storages. Definitely recommend if you want to need extra space to store your stuff.
August 14, 2019
Google Public Storage Juan Carlos
August 6, 2019
Google Public Storage david white
Rochelle was thoroughly professional, attentive, knowledgeable, and efficient. She is going places. She knows her job and it shows. I rarely run into a person with her communication skills. She takes pride in her service. She is top shelf. I would invest in her any day of the week on any level.
August 5, 2019
Google Public Storage Sanjay Tripathi
Rochelle did great job of orienting and shiwing things ! Great job !! Recommend it to others !!
August 1, 2019
Google Public Storage Johnny Darko
Rochelle and Monte got me into huge outdoor unit in less than 20min, even drove me out in their golf cart to instal my lock, awesome service and friendly staff!
August 1, 2019
Google Public Storage Gershon Perelman
Rochelle is such a pleasure. She is very kind and nice and helped me with my move in. She's knowledgeable on the size that I needed and made sure I was taken care of. Make sure to rent at this property you won't regret
July 27, 2019
Google Public Storage Ivo Sardelic
Rochelle is doing her job in a very professional manner.
July 23, 2019
Google Public Storage Melissa Mathison
Rochelle was an excellent help and provided all great information. I will be moving my things from a facility in San Jose to this location. She is excellent and I'm only moving because she provided excellent customer service.
July 23, 2019
Google Public Storage Paul Cortinas
Rochelle is a great property manager. We currently have two spaces at this property and she always helps us with our storage needs. The property is always clean and she’s very friendly. Thank you for helping me with my storage needs. Will recommend this place to my friends and family. You guys did a good job by having her here.
July 23, 2019
Google Public Storage Robert Schiro, Jr.
Rochelle friendly and professional
July 23, 2019
Google Public Storage Mz. Loyalty
I was soooo impressed with the customer service. Rochelle went above and beyond to help me get my questions answered and help I needed i wish I could give 10 Stars
July 7, 2019
Google Public Storage R Thompson
I had a storage unit for 5 years and Monty always offered friendly, helpful and professional service. Would recommend this Public Storage for service and safety based on my experience.
July 6, 2019
Google Public Storage Mary Kuo
The service I received here was excellent. Rachelle and her staff always answered my phone calls promptly. They take time to explain and show us available units. When an estimator did not properly locked the unit, I got a call the next day to warn me to come back and lock the unit. The staff are really responsible. I also had to contact Bianka, the district manager who was very professional and resolved my problems thoroughly ,efficiently and in a timely manner.
July 2, 2019
Google Public Storage scott dolbec
June 11, 2019
Google Public Storage Kandy Johnson
Rochelle is so helpful and professional. Great facility, clean, great storage space. Thanks, Kandy
June 2, 2019
Google Public Storage Amanda Clevey Brown
Rochelle was so kind and helpful! The storage unit and building was so clean and the process was easy. Would definitely recommend this Public Storage especially with Rochelle.
June 1, 2019
Google Public Storage Victor Zagrebin
I'm for a first time to rent a space. Rochelle explained me everything, showed the space and helped me to create the internet account and contract. Easy.
May 7, 2019
Google Public Storage Lindy Penderis
Rochelle is absolutely wonderful. She is incredibly helpful, and so knowledgeable about services offered and knowing where everything is. She is also very nice and friendly to talk too. It’s great to when we come to pay we see her at the front desk :)
May 5, 2019
Google Public Storage Devin
Rochelle was very spot on. she answered all my questions and it was a smooth transition when vavating. great customer service
May 1, 2019
Google Public Storage Bill Brandenburg
Rochelle and Monty are fabulous. They made the transfer process a breeze even when I was in a hurry. They helped me save money by finding the right space. Thanks for all your help
May 1, 2019
Google Public Storage Krish Mangina
Rochelle and Monty are great. They make the payment process easy and the property is always clean. Thank you i always enjoy coming in and visiting. The new gate system is so easy i like it
April 28, 2019
Google Public Storage Renxi Zhang
Rochelle helped me with a storage unit. It was my first time and she explained it very good. She was quick and showed me how to access my space and the times are good
April 26, 2019
Google Public Storage HH Ning
Rochelle and other staff are very professional and efficient in helping me check out the unit options and set up the renting procedure. They are very patient and explaining all the details I need to know during the transection. I would recommend this service highly.
April 23, 2019
Google Public Storage Julia Chang
Rochelle and Monty were great. they helped us with our 1st rental and I love this location. I will definitely recommend this facility. It’s clean and they work hard and efficiently
April 19, 2019
Google Public Storage Joel Hilton Reed Whittom
Very clean. And very professional.
April 10, 2019
Google Public Storage Adoria Kante
Came to make a payment and it was fast and easy. Rochelle and Monty are such a pleasure to come and see very polite and the conversations are great. Thank you for such a great staff
April 8, 2019
Google Public Storage john tang
Excellent service, manager Rochelle is always very pleasant and friendly, and facility is very secure, I feel very comfortable storing my possession here.
April 8, 2019
Google Public Storage Madeline
Rochelle was amazing! We were new to storage facilities, and Richelle helped us out by explaining everything with a super friendly yet very efficient manner. Not only did she take us on a tour and later lend us a cart, but she also helped us get a great rate. I highly recommend Public Storage on Saratoga Sunnyvale!
April 3, 2019
Google Public Storage Ed Wong
Rochelle was awesome helping us with our move out. The process was fast and easy and works very hard to help us. Thanks Rochelle will defiantly come back if we need a storage
April 3, 2019
Google Public Storage John Carapinha
Well, I left the state a few days ago. I used this location for a few months and it was GREAT! The move out was so smooth, too. Rochelle was there waiting for me at the exact time I requested to finish out my tenure here and make sure my unit was clear. She answered ALL my questions and was very knowledgeable and professional. Thanks again!
April 3, 2019
Google Public Storage Lyn Johnson
Rochelle is a great help with our vacate. She has been a pleasure to work with and would recommend her services to anyone looking to store their items. Rochelle deserves more than 5 stars.
March 31, 2019
Google Public Storage Flor Acosta
Top notch service. Rochelle provided us with perfect service. I had to be at work within an hour and she completed our transaction in time. The computer even crashed and still I had time to spare. She explained everything thoroughly and even personally called me to fix my lock because I didn't lock it properly. If I could give more stars I would.
March 18, 2019
Google Public Storage Erik Friedl
Rochelle was a wonderful facilitator and made it all so easy. She was efficient, courteous and the consummate professional.
March 10, 2019
Google Public Storage Colleen Jewett
Rochelle is so friendly and helpful! she has helped me with several units, etc. and always with a smile and lots of great help! :)
March 10, 2019
Google Public Storage Ned and Penny
Rochelle has been extremely helpful throughout the recent years that we’ve had our storage unit here. The whole staff has been great with my family and I, but with Rochelle, we’re all on a first name basis and she makes sure we’re well taken care of!
March 9, 2019
Google Public Storage Debby Lynn Tyree
Rochelle and Z were greatshe helped make my payment experience fast and good. They also go paperless which is a good option as well. Thanks the help
March 5, 2019
Google Public Storage Julie Wise
I haven't actually used my new storage unit yet, but I was quite impressed with how streamlined the sign-up procedures were. Rochelle was quite knowledgeable and was extremely helpful in answering all my questions.
February 25, 2019
Google Public Storage John Smith
Very helpful and informative
February 25, 2019
Google Public Storage Caleb Gritters
February 25, 2019
Google Public Storage Kenny S
Excellent service from Zenon. Facility is clean and in the perfect location. I can always trust Public Storage
February 13, 2019
Google Public Storage Shalini Wadwani
Rochelle is awesome! She's super helpful, and got me set up quickly and hassle free! Thanks!
February 11, 2019
Google Public Storage Tedd Faraone
I was only storing furniture for 25 days, and the manager treated me like one of his best customers. I've recommended it to two other people I know that have short term storage needs. It was a very good experience.
January 30, 2019
Google Public Storage Dorothy Angus
Excellent customer service. Monty was very helpful and informative.
January 13, 2019
Google Public Storage 張佩瑜
Rochelle helped me with my storage needs. I’m a returning customer and she made the move easy and pleasant. Very patient and was willing to stay open a little later than the time to help us the best she could. This place is very good. Thank you
January 13, 2019
Google Public Storage Sy-Pin Fang
Rochelle is a very good manager. Helped us find the best units and showed us multiple ones and was very patient. Thank you
January 5, 2019
Google Public Storage Andrew Reclusado
My girlfriend and just enrolled at Public Storage Saratoga and was shown the facilty by the property manager Rochelle. She showed us our unit and was very courteous along the way. She made sure to explain everything we were signing and was very pleasant to work with. If you’re looking for a clean property, safe facility and friendly staff, this is the place to go!
December 9, 2018
Google Public Storage Arlene Molina
Giving a shoutout for Rochelle & June! They were both very helpful & friendly towards helping my sister get set up.
November 14, 2018
Google Public Storage Harlan Peyser
Rochelle was so friendly and helpful, made this experience a breeze!
November 10, 2018
Google Public Storage Seth Redmore
Rochelle was super professional and had a great sense of humor. She made the experience of renting a storage unit both painless and fun. The property is clean and well maintained, the elevators are fast. It's a great place to put your stuff.
November 7, 2018
Google Public Storage Don Bryson
Great service from Rochelle on moving to a larger unit. Thanks! Also great service from Monty on initial setup.
November 7, 2018
Google Public Storage Karen McNulty
Rochelle, I was so helpful! She was at lunch when we got here and came back early so not to make us wait! Great customer service!! Thanks, Rochelle!
November 1, 2018
Google Public Storage Lego Pro Audio system Morelia México
Rochelle was a great property manager and help me with my unit it was very easy and the price was good for down floor unit
October 31, 2018
Google Public Storage Daniel Espinoza
Great location ! Property was nice and well maintained. Staff is awesome definitely recommend.
October 26, 2018
Google Public Storage Marco Munoz
Monty is the kindest person I've ever had the pleasure of doing business with.
September 30, 2018
Google Public Storage Raymond Powers
The person working there when I was there. Was always gone, coming and going. I couldn't understand how they have a job waited 30min outside for the worker 2 different times, crazy.
September 30, 2018
Google Public Storage Alisha Shakir
No one in the office been there countless times.
September 3, 2018
Google Public Storage David Markus
Excellent customer service by Rochelle. Knowledgable and friendly.
September 3, 2018
Google Public Storage Corey Markus
Great experience with Rochelle whose expertise helped us breeze through the sign-up process
August 29, 2018
Google Public Storage Gregg Pujol
Jason provided excellent setup service. Answered all questions, had good knowledge. Was able to show me where everything he said was backed up in the rental agreement. I had a reservation made online, and the system got a detail wrong. When I showed Jason, he was able to fix it. Overall, a good experience.
August 5, 2018
Google Public Storage Marie Wilson
Michele was very helpful and friendly. I needed two large storage spaces, and one small one, for a very stressful move. She made the experience much less hectic than I could have hoped for. Thanks so much!
August 5, 2018
Google Public Storage Tiffany Thompson
Don’t bother trying to rent a unit here. Took my lunch from work to show up for my 4 o’clock appointment, showed up at 3:40 and there’s a sign on the door saying manager will be back at 4:05. So I wait until 4:15, still no one is here. What a waste of my time, now I have to spend even more time looking for another storage place because clearly this place is unprofessional and unreliable. Terrible.
July 17, 2018
Google Public Storage Alejandro Puente
Monty and Rochelle are great friendly people and were very helpful and informative!
July 16, 2018
Google Public Storage Michael Foster
Rochelle showed us the unit and got our rental setup quickly and efficiently
June 18, 2018
Public Storage Anita Charles
Public Storage, where do i start? For starters i had two units, one in two different states. I must say, the one thing that they’re consistent with is poor customer service throughout the entire company ( no matter the state). Let’s start with the one in NY, they raised your rate without giving notice. As far as cleanliness, they were ok. Now as for the location in Randallstown Maryland (9201 Liberty rd Randallstown MD 21133). My experience was BEYOND poor! The customer servi...ce was poor, which i was used to by now, but let’s talk about the condition of my furniture when i went to move them out. They were filled with spiderweb, mice droppings and somethings were molded. The thing that takes the cake however is the dead mouse that was found in my sofa. The mouse looked like it was dead for a while and started drying up. The bottom of the sofa was bitten up ( all which i have pictures of). When i saw this, i contacted the storage location and was told that my insurance that i had through them( public Storage) would cover it. We contacted the insurance company named Sedgwick to start a claim. We opened a claim and was told that someone will contact us within two days, which they did. However the contact (email) that i received, stated that the insurance company( Sedgwick) only covers up to $250 and there’s a $100 deductible. Which wasn’t what i signed up for when i originally signed the contract. Public storage is a rip-off! They don’t pro rate any fees. They are very inconvenient except for when they’re signing you up. At this point i just see the ENTIRE company as fraudulent. I WILL NEVER USE THEM AGAIN. I would rather ask a homeless person to take care of my things, and have a better chance of me getting it back in better condition, than i did with public storage. See more
June 4, 2018
Google Public Storage Li Xu
June 2, 2018
Google Public Storage Gina Lu
Rochelle is super helpful in terms of walk through the process and provide all details I need. Very happy with my first time storage rental experience!
May 14, 2018
Google Public Storage Santo Locascio
It was easy to reserve and rent storage. Both Monty and Rochelle were great in helping choose the right storage unit. Will recommend friends and family to get their storage needs done here.
May 14, 2018
Google Public Storage Teresa Locascio
Great friendly service with excellent knowledge. The facility is clean and safe for my belongings. Rochelle and Month have awsome customer service. Top Notch. Our family members also use this location as well.
April 3, 2018
Google Public Storage Eric Dalrymple
Quick and easy.
March 26, 2018
Google Public Storage SEAN KELLEY
Rochelle was very personable and friendly. Great employee!!
February 26, 2018
Google Public Storage Shawn Wuollet
Nice location. Good staff.
February 12, 2018
Google Public Storage A T
they have nice promotions of $1 first month but once you get there you add insurance, locker prices and so on , its not that cheap anymore. Then the cheaper storage you were looking has probably a bad location and you want a better one of the same size but obviously you add a few $$. Overall without the price thing it's great.
January 5, 2018
Google Public Storage Ev f (Evil.lyn)
December 25, 2017
Google Public Storage Haiying qu
服务好
December 7, 2017
Google Public Storage Todd Ohlsson
November 26, 2017
Google Public Storage Jeffery Henry
October 27, 2017
Google Public Storage Pat Myers
I always come pay my bill at this location. Victoria is always so helpful and sweet. Thanks for always being helpful and friendly
October 25, 2017
Google Public Storage Elaine Sweeney
I have used this location off and on for various storage needs and always found it to be one of the better values for the market. Easy yet secure access, always clean, and carts handy; elevator access to upper floors. The staff has always been very friendly and responsive to any queries about availability of units and procedures. Easy to pay rent in person or online.
September 25, 2017
Google Public Storage Jason Nguyen
August 29, 2017
Google Public Storage Connor Ballingall
Love this place! Paid my bill at this location because I was in the area and ran into Victoria there! This location is very beautiful and in a very nice location. Thank you Victoria and Stephan for the great service.
August 14, 2017
Google Public Storage Shiv Jayaraman
May 31, 2017
Google Public Storage Candelario Sanchez
May 3, 2017
Google Public Storage Kaushal Upadhyaya
Manager very helpful
December 24, 2016
Google Public Storage Man Hei Wong
Had a few questions and came by the office, Aranza was very helpful and friendly. Ask for her when you come in, she's very knowledgeable about the storage complex.
December 24, 2016
Google Public Storage Jimmy Fong (雞米花 - Jimmy Flowers)
Love this place where opens in Christmas Eve. Aranza is helpful and makes all the check-out process much easier. Nice service and friendly. Her smile is the best Christmas gift this year. Thanks again.
November 9, 2016
Google Public Storage Daniel E
I would just like to say that Daisha was absolutely amazing! And I would definitely recommend this storage facility to all my friends and family.
November 9, 2016
Google Public Storage Ashfak Saiyed
Daisha was very helpful in helping me transfer into another unit. 5 stars! Would recommend for anyone!
November 9, 2016
Google Public Storage Tiana B
October 19, 2016
Google Public Storage ivan diaz
Daisha has great customer service. 5 stars!
October 18, 2016
Google Public Storage Wei
Daisha and Stephen were great help! They showed me how to get the best items for my space! I am now leaving and would recommend their customer service to anyone!
September 6, 2016
Google Public Storage Paradise Le
We worked with Daisha to secure a unit and she was ABSOLUTELY AMAZING!!! She was incredibly helpful with explaining the various options available as well as what we would work best for our needs. We never felt pressured to buy or sign up for anything; instead, her exemplary customer service made us feel more informed and safer knowing that our goods were being cared for by the staff here. If you have any questions or concerns, we highly recommend coming down and speaking with Daisha - THANKS FOR ALL YOUR HELP, DAISHA :)
August 13, 2016
Google Public Storage Nick Cano
It's cool they're cool
August 12, 2016
Google Public Storage S Jefferson
Daisha was so helpful and knowledgeable. She answered all my questions and helped me choose the right deal for the kind of boxes I needed. Amazing customer service!
August 4, 2016
Google Public Storage ZHENG HUANG
Daisha is super helpful and kind.
July 1, 2016
Google Public Storage Shila Alavi
Working with this location has been wonderful. Victoria worked with us willingly overtime to accommodate our needs! She provided us a great service and xxcellent advices. She worked hard to get us just what we needed. We were completely satisfied with the process and the results This is a great facility to work with (and well located)!
July 1, 2016
Google Public Storage Marcos Mendoza
Victoria is very professional with a great personality. She answered all my questions and made everything easy. If your looking to rent you should go see Victoria at this property.
July 1, 2016
Google Public Storage enrique garcia
Never rented a storage before but Victoria was really helpful. She had me leaving prepared. I got boxes, tape, rope, damp check, I dont know if ill need it all but its better to have it than to need it. If your lookin to rent you should go se Victoria shes coo.
July 1, 2016
Google Public Storage Justin Simms
Victoria is very friendly and very professional.
June 10, 2016
Google Public Storage James Turley
Daisha and Victoria are great! They're very flexible and accommodating to special request. Customer for 15 years at the location. The location rocks! Redwood trees, running stream behind. Super clean, great security. Have 2 units.
June 9, 2016
Google Public Storage Robert “RZX” Mercado
This location came highly recomended by a close friend that said he got the Best service ever!!! Needless to say he was right! If your looking for a storage unit you need to go see Victoria at Saratoga she is awesome!!
June 1, 2016
Google Public Storage ellen macias
Victoria is super awesome and really informative. She keeps her property very well maintained and pretty spotless. What more can i say shes amazing!
June 1, 2016
Google Public Storage Cynthia Bush
I would just like to say thank you to victoria for being so patient and so kind with all of my storage $200 later and 50 extra large boxes I.am set for my big move. Thank you for all your help .
June 1, 2016
Google Public Storage lifecoachin
Customer service at this location is exceptional. Victoria is very pleasant and knowledgeable. She was very patient in helping figure out the best unit for my needs. Thank you so much for all your help.
May 11, 2016
Google Public Storage Ardean Salvador
Went in to buy a few boxes and walked out with 50 boxes, 3 rolls of tape, and no shoes!!! Victoria is a great salesman with great customer service.. 👏👏 Go see her for all your sorage needs but don't forget your wallet lol
May 11, 2016
Google Public Storage Steven berryman
This place is awesome. Victoria was so helpful, the location is very safe, well maintained, and the staff are friendly. The space is clean, a great deal, and perfectly suited for my needs. If you're looking for storage solutions this is the place!!!
May 8, 2016
Google Public Storage Vijay Gupta
Victoria knows how to win a customer..
May 1, 2016
Google Public Storage Chona Hernandez
If your looking to rent a storage unit, you should definitely do it here! Victoria is great and makes the whole process super easy!!
April 7, 2016
Google Public Storage Justin Zinn
I wanted to share something cool. I told Victoria I was going to be storing a lot of shoes, some antique photographs, and some precious items. She had some really great ideas on how to pack my shoes. I already had clear bins and originally I was going to use some newspaper to place on top of my shoes. She said that I was better off getting some packing paper because newspaper print bleeds out. She then let me know that I absolutely needed a damp check. She said that not only will it collect moisture and humidity, but it will keep my shoes preserved, fresh, and moisture free. Victoria is attentive and very professional. Stop by and see Victoria my new fellow sneaker head.
April 7, 2016
Google Public Storage Jacob E
A few weeks ago I came in and talked to Victoria about getting file boxes. I wanted 50 and she only had 25. Yesterday she called me and let me know that she went and picked up 25 more file boxes for me. Victoria displayed outstanding customer service. She went out of her way to make sure that my needs were taken care of. Thank you for being awesome! I'll be back in a few weeks to pick up more file boxes!
April 7, 2016
Google Public Storage Nick Alden
Facility is really clean and well maintained. Victoria is super friendly, sweet, and knowledgable. Always has a big smile on her face. It's quite refreshing to see a happy face when I walk in once a month to drop a payment off.
April 4, 2016
Google Public Storage Suneela Muddu
Daisha was very helpful and efficient.
March 10, 2016
Google Public Storage Michael Flores
Facility is very well maintained. Victoria is very professional and polite.
March 5, 2016
Google Public Storage Hector Celis
Victoria gives great customer service and really makes getting a storage unit easy. Go see Victoria tell her I sent you lol
March 4, 2016
Google Public Storage Chadwick Whitesell
Victoria was the best customer service employee has great smile and very professional. 😉
March 4, 2016
Google Public Storage Nicolas Calegari
If your looking for a place to rent a storage unit, I highly recommend doing it at this property. Victoria has great customer service and does a great job of getting you what you need and she'll have you feeling awesome about the choice you make.
February 18, 2016
Google Public Storage Cindy Rivera
I came in to get a few boxes because im slowly packing stuff up for a big move out. Victoria suggested i get a storage pack which had a different variety of boxes and some tape considering the stuff i mentioned that i was packing. I came in overwhelmed and left relieved because i saved money and had a great experience with Victoria. Ill be back for more boxes in a few weeks and look forward to seeing her.
February 15, 2016
Google Public Storage Vin Galle
Rochelle was outstanding and very professional. She helped us tremendously with my move in and was very knowledgeable about facility and knew exactly what we needed...I also would like to add, the cleanliness of her facility. Thank You Rochelle.. I'm recommending my friends and relatives to her..
January 20, 2016
Google Public Storage Leo-Paul Cremoux
Rochelle was great, very helpful and efficient.
December 31, 2015
Google Public Storage Chwen Lim
The acting manager Rochelle was very kind and helpful , patience and dedicated to help me investigate a water spot on my unit . Their existing manager Lou is also very friendly. I like this site. The other relief, Russel is another cheerful guy . What's more can you ask for on new year eve when you need help and they are always there with a smile ^_^ Glad that your management hired people -friendly person ^_^ keep it up !
December 28, 2015
Google Public Storage dryden wilson
Property is very clean and Victoria made my move out very easy. Shes pretty amazing.
December 28, 2015
Google Public Storage Brandon Glajchen
Very helpful staff! Mikey was incredibly helpful, very patient, and answered all of our questions perfectly!
November 5, 2015
Google Public Storage Donita Granado
Lou was great!, Very helpful and friendly. If you stop in make sure you ask for Lou.
November 2, 2015
Google Public Storage Nat Fung
Great service
October 28, 2015
Google Public Storage Marty Brazil
Saratoga is a great facility. Victoria is very sweet and helpful
July 10, 2015
Google Public Storage Autumn Bear
May 21, 2015
Google Public Storage Ricardo Perez
This place is a great place to store
May 15, 2015
Google Public Storage Salvatore Carpini
Just want to make note of how helpful, and professional Lou, the property manager was when I was looking to rent a storage unit. I would recommend Lou and this property, if you have storage needs.
April 27, 2015
Google Public Storage Marshall Lai
I worked with Lou to determine the right size storage unit to rent. He gave me very helpful advice on to most efficiently use the space. Monty also helped me to finalize the reservation. Both great guys. I highly recommend Public Storage in Saratoga to anyone.
April 9, 2015
Google Public Storage Scholarwear Store
We highly recommend Public Storage. Lou is fantastic, very helpful and friendly. He found us the best deal for our needs. He does a great job. We are very happy with our experience here
March 25, 2015
Google Public Storage Raúl Bermúdez
lou is great manager and helos me when needed. very clean storage
March 23, 2015
Google Public Storage Antonio Russo
Just want to drop a quick note and thank Lou, the property manager. He was quite helpful, in determining the right unit size for my mothers belongings. Very professional, and knowledgeable. Thanks Tony
February 16, 2015
Google Public Storage Frank Stempski
Although Lou was extremely helpful, there is a woman that I believe Lou said was the manager that was extremely rude to me when I came in to ask a question. She snapped at me, "As you can see, we are extremely busy, so if you have a question you had better come back later." In addition, I know that the lease is a month to month contract, but I did not think they would raise the rent over $40 only 6 months after I rented the unit. I should have read the reviews on yelp before renting here. Apparently they can raise the rent as often as they like and they do, knowing that after you spent the money, time and effort to move your belongings in, that most people will just continue to pay the additional amount so you do not have to pay more money, time and effort to move to a different place.Even worse, when I called customer service they were even more unhelpful by saying specific terms were in the contract that were not, and telling me to call the district manager if I needed help "reading the contract". My daughter works for a law firm and knows how to read a contract so this was not helpful or conducive to their customer service public relations. Just be aware before you rent here - the price you see is only temporary and will continuously go up. Customer service is not great either.
February 8, 2015
Google Public Storage Paul Morino
Just wanted to thank Lou, the manger for all the help. I inadvertently, reserved the wrong size unit online. But, Lou, was able to switch to the proper size while maintaining my promotional price.
January 24, 2015
Google Public Storage Reema Mukherjee
Great service from Lou - very quick and easy sign up and very helpful staff. The property is excellent and very well maintained. Very secure location. I found it quite by chance and am really happy I did.
December 31, 2014
Google Public Storage Jimmy Baumgardner
Fantastic customer service. Property is always clean and inviting
December 31, 2014
Google Public Storage Jr Lopez
Very clean property in a nice location. My items feel safe here and they had all the supplies I needed to pack them properly.
October 30, 2014
Google Public Storage Paul Steele
I am very satisfied with the service. Lou is a good manager. I recommend others to use this facility.
October 17, 2014
Google Public Storage Emma Dunn
This location has a clean office and a variety of packing supplies to choose from. Lou was very kind and helped me pick what I needed to protect my items.
October 16, 2014
Google Public Storage Dawn Martz
Lou was great. He was extremely helpful and patient with myself and three kids. The facility was clean and well lit. I like that there is elevator access. I would recommend this facility to anybody.
September 4, 2014
Google Public Storage Katie Schiller
Russell was very friendly and helpful. Made getting a storage unit very easy.
September 2, 2014
Google Public Storage mark wells
Lou was very helpful, knowledgeable, and had great customer service skills. He made the stressful job of moving pleasant. The facilities are very clean.
September 2, 2014
Google Public Storage Kay Gee
Great Customer Service - 5 star Location - clean and safe - 5 star Exit Gate convenience - 1 star You need to get out of the car to punch your Pin to open the exit gate. Very inconvenient...
July 9, 2014
Google Public Storage Nemorio Miron
Nice facility and clean
June 21, 2014
Google Public Storage J Hornung
I had to find emergency storage when the schedule for my household move from the mid-west got pulled up and my house was not ready. Moving company storage costs a fortune. Lou worked hard to find the right size storage units for a VERY good price and was very flexible as the moving schedule continued to change. This location also has good access for big rigs. Overall excellent experience. I will definitely come back to this location if I have storage needs in the future.
June 10, 2014
Google Public Storage Myke Cav
Clean courteous location! Safe and tucked away! Ask for Lou!!!
May 29, 2014
Google Public Storage Lorenzo A
I came to this facility looking for moving supplies, I had no intention on buying anything but I was so impressed on how knowledgable Lou was that I end up buying $50 worth of packaging supplies. His recommendations on what things to use was great that I'm confident that the things I'm sending overseas to my father will arrive in good order. At the end of this transaction, he asked me how my experience was and wanted for my feedback. Well here it is!! IF I CAN GIVE YOU 10 STARS, I WOULD..OUTSTANDING SERVICE!!!
May 21, 2014
Google Public Storage Neil Miller
Lou was extremely helpful in getting the unit I needed in the location I needed. He answered all questions I had and was very polite and informative. I am currently using this location and will again for any storage needs I have in the future. The grounds themselves are extremely clean and everything was in very good shape. I have no qualms recommending this storage site to everyone.
May 20, 2014
Google Public Storage Mark P
Nice loction and great service. Highly recommend....
May 16, 2014
Google Public Storage L Jay
I went in to buy packing supplies and Lou helped me find everything I needed. If I ever need a storage I will definitely come here.
April 11, 2014
Google Public Storage Azucena Chávez
Anitra and hoss are very nice
March 28, 2014
Google Public Storage Sanabia F
Thanks to Richard for making this experience better than my first day. He fixed my big problem turned into a positive one.
March 28, 2014
Google Public Storage Paul Taylor
Richard and Renee were awesome! Thanks for helping. This was too easy!
March 18, 2014
Google Public Storage Misha Burich
Today, Russell was extremely helpful and knowledgeable in setting up my new account and my storage rental.
February 26, 2014
Google Public Storage Tony Constantinos
Russell was professional and made my rental transaction smooth and fast. Great location as well.
January 15, 2014
Google Public Storage Panchi Panchapagesan
I just rented a small 5x5 storage unit at this Public Storage location. It is conveniently located (for me) and was offering a pretty good deal ($1 rent for the first month and a discount off the regular rental price). I was helped by Russell was very friendly and did a great job in working with me through the rental process. We also ended up having an interesting discussion about different languages. The unit itself was a decent clean unit which should hopefully serve me well for some time.
December 26, 2013
Google Public Storage Shou Yu Tan
poor management! I have an light broken issue for the space I rented and told the manager. The manager tried to fix it with replacing the bulb. But found out it is not bulb problem. then he said he can not do anything about it and left it was broken for 6 months since it was broken until now!
December 17, 2013
Google Public Storage Timothy Sandrik
Convenient, clean, friendly (Russell).
December 3, 2013
Google Public Storage Samuel Yung
Jim being always helpful. My family, also my work being using this particular site of PS for the past 10 years. The last couple of years, Jim being the site manager and he is always helpful and his outgoing attitude is one of the best perk of renting with PS.
October 26, 2013
Google Public Storage Donna Coleman
I feel so blessed to have a Public Storage in my neighborhood. I have not needed storage for the past 12 years. In March, 2013 my landlords informed me that they were going to sale their home. We had to downsize during the selling period, so I had to find a place to store my things until I could find another permanent living arrangement. I didn't know Public Storage had come to Saratoga, CA because the address they have, had a previous owner for many years. I did not want to put stuff in storage, but with no other choice, I came to this location on 4/28/13. That's when I met Jim. Jim was very professional and very knowledgeable of the Storage Units at his facility. After hearing from me what I needed to store, he informed me of what size would fit me best, and what the total bill would be. On 9/15/13, I needed to upgrade to a bigger Storage Unit, and once again, Jim helped me with the transition. Another reason why I'm taking time to give a review for Jim is because he has exceptional customer service skills. He always greets me with a cheerful smile when I come to pay my bill in person, and if I get too busy and forget to pay my bill, he gives me a courtesy call before the 10th of the month, assisting me in avoiding a late fee. I hope others will take time to review Jim because he is a breathe of fresh air, in a time when so many businesses no longer pride themselves on customer service. I look forward to seeing Jim each time I go in person to pay my bill. How many people do you know who look forward to paying their bills. Jim is a keeper.
September 3, 2013
Google Public Storage Dean Hoang
The staff was really friendly. Russell who helped me made me feel very welcome and made sure that I had enough space to store all of my belongings. I highly recommend this storage unit because it is clean, easily accessible, and the staff makes all of the terms of the contract really simple so anyone can understand.