Some of Our Top-Tier
Security Features
-
Electronic Gates -
Video Recording -
Controlled Entry -
Well-Lit Facilities
Find Storage Near You
- $1 First Month Rent Where Available
- All rentals month to month
- No credit card required
- No Obligation to rent
- Trusted nationwide since 1972
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Public Storage Self-Storage Units at 20565 Valley Green Drive, Cupertino, CA
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Small, Medium & Large Storage Units
- Indoor Storage Units
- Property Manager Lives On-site
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Small, Medium & Large Storage Units
- Indoor Storage Units
- Property Manager Lives On-site
One-time $29
admin fee applies.
-
5'x5'Online only price$ 44/mo
Small 5'x5'- ground floor
- climate controlled
- inside unit, swing door
- locker
$ 44 /mo $ 55Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
5'x5'Online only price$ 48/mo
Small 5'x5'- elevator access
- climate controlled
- inside unit, swing door
$ 48 /mo $ 60Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
Convenient Locations -
Budget-Friendly -
Advanced Security Features
-
5'x5'Online only price$ 53/mo
Small 5'x5'- elevator access
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 53 /mo $ 66Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
5'x5'Online only price$ 53/mo
Small 5'x5'- elevator access
- climate controlled
- inside unit, swing door
- near door or elevator
$ 53 /mo $ 66Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
5'x5'Online only price$ 60/mo
Small 5'x5'- ground floor
- climate controlled
- inside unit, rollup door
$ 60 /mo $ 75Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
5'x5'Online only price$ 62/moSmall 5'x5'- ground floor
- climate controlled
- inside unit, swing door
$ 62 /mo $ 77Best Price Label+ one-time $29 admin fee1 unit left!One-time $29 admin fee applies. -
5'x10'Online only price$ 86/mo
Small 5'x10'- elevator access
- climate controlled
- inside unit, rollup door
$ 86 /mo $ 107Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
5'x10'Online only price$ 86/mo
Small 5'x10'- elevator access
- climate controlled
- inside unit, swing door
$ 86 /mo $ 108Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
5'x10'Online only price$ 90/mo
Small 5'x10'- elevator access
- climate controlled
- inside unit, swing door
- near door or elevator
$ 90 /mo $ 113Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
5'x10'Online only price$ 94/mo
Small 5'x10'- elevator access
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 94 /mo $ 117Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
5'x10'Online only price$ 109/mo
Small 5'x10'- ground floor
- climate controlled
- inside unit, swing door
$ 109 /mo $ 136Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
5'x10'Online only price$ 109/moSmall 5'x10'- ground floor
- climate controlled
- inside unit, rollup door
$ 109 /mo $ 136Best Price Label+ one-time $29 admin feeHurry!One-time $29 admin fee applies. -
5'x15'Online only price$ 154/mo
Medium 5'x15'- elevator access
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 154 /mo $ 193Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
9'x9'Online only price$ 163/mo
Medium 9'x9'- elevator access
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 163 /mo $ 204Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
10'x10'Online only price$ 168/mo
Medium 10'x10'- elevator access
- climate controlled
- inside unit, rollup door
$ 168 /mo $ 210Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
10'x10'Online only price$ 175/mo
Medium 10'x10'- elevator access
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 175 /mo $ 219Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
10'x9'Online only price$ 177/mo
Medium 10'x9'- elevator access
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 177 /mo $ 221Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
10'x15'Online only price$ 277/mo
Large 10'x15'- elevator access
- climate controlled
- inside unit, rollup door
$ 277 /mo $ 346Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
10'x15'Online only price$ 305/moLarge 10'x15'- elevator access
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 305 /mo $ 381Best Price Label+ one-time $29 admin fee1 unit left!One-time $29 admin fee applies. -
10'x15'Online only price$ 383/mo
Large 10'x15'- ground floor
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 383 /mo $ 479Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
10'x20'Online only price$ 390/mo
Large 10'x20'- elevator access
- climate controlled
- inside unit, rollup door
$ 390 /mo $ 487Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
9'x20'Online only price$ 406/mo
Large 9'x20'- elevator access
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 406 /mo $ 507Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
10'x20'Online only price$ 463/mo
Large 10'x20'- elevator access
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 463 /mo $ 579Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies.
Some of Our Top-Tier
Electronic gates, cameras,
passcode entry & well-lit hallways.
Just some of the security features you can
expect at many Public Storage locations.
What can you expect from the
most trusted name in self-storage?
Nearby Self-Storage Locations
Self-Storage Near Cupertino
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
See what fits in different storage unit sizes
Storage Near Cupertino CA 95014
Self storage near Cupertino is located at DeAnza Boulevard on the south side of Junipero Serra Freeway/I-280, and convenient to CA-85/Stevens Creek Freeway/West Valley Freeway. Our modern storage facility is just a couple miles west of Apple Park, serving not only Cupertino but Saratoga, Sunnyvale, West San Jose, and surrounding Silicon Valley communities.
Small Storage Units Near You in Cupertino
DeAnza College or University of San Francisco satellite students living in tight quarters can free up some much-needed elbow room with one of our cheap storage lockers close to campus. Lockers provide quick access as well as being economical.
Golf storage is a popular option in a larger but still affordable 5x5 storage unit. Tuck away clubs after a round at your favorite fairways to keep your trunk free for other hauls. Blackberry Farm Golf Course is just a couple miles away for convenient dropoff and pickup of your golf bag. These handy 5x5 storage rentals are about the size of a large closet and especially useful for students, tech interns, or others downsizing to live in Silicon Valley.
Households around Stevens Creek Elementary School looking to declutter can stow all-ages recreational gear in a 5x10 storage unit for fun outdoors at Cupertino Memorial Park. Behind the athletic equipment, fishing tackle, hiking gear, and beach toys, keep your holiday decorations, off-season garments, and other rarely used items.
Medium Storage Units Near You in Cupertino
If you are expecting a new member of the household clear out space with a 5x15 storage unit. Capable of holding two rooms full of belongings, these units are useful if you are renting out your place short-term and need to clear the decks. Bike storage fits nicely in these long storage spaces after mountain biking or riding the nearby Stevens Creek Trail.
Sharing a home at McClellan Terrace Apartments, the Pointe at Cupertino Apartments, or a condo nearby? Store duplicate furniture in a 10x10 storage unit to keep common areas as uncluttered as possible. If you are downsizing, store three rooms worth of mirrors, decor, clothing, and furniture while you decide what to keep. Small businesses along DeAnza Boulevard running low on space can use one of these storage units for excess items.
Large Storage Units Near You in Cupertino
Capable of accommodating four rooms full of furnishings, a 10x15 storage unit is great during remodeling projects, building an ADU, or when moving apartments. These hefty storage rentals can hold long kayaks, canoes, and standup paddleboards. Pack in camping, fishing, windsurfing or kite-surfing gear along with your oars, paddles, and safety equipment. Or clear out your garage and park the cars inside once again.
Homeowners around Monta Vista or Cupertino high schools planning a renovation can store five rooms of furnishings in a 10x20 storage unit. If you are new to Cupertino or between residences, store the contents of a three-bedroom home in one of these large storage rentals while you look for your new place.
Climate Controlled Storage Near You in Cupertino
Storage near 95014 has all-indoor climate controlled storage units in a wide range of useful sizes. We have you covered on the storage front in Silicon Valley whether you are moving, renovating, downsizing, or decluttering.
Cupertino Public Storage has storage solutions to fit both residential and commercial needs 10 miles west of Downtown San Jose, 10 miles from San Jose Mineta International Airport, and just a couple miles from Apple Park or Sunnyvale.
Renowned as a tech hub, Cupertino also offers plenty of local and California history as well as wonderful green spaces. Once you are settled in and organized, head to Blackberry Farm Park and McClellan Park Reserve to explore Cupertino at its greenest. Attend festivals throughout the year celebrating the wide interests and diversity of your fellow Cupertino residents. For both work and play, Cupertino is a great spot to land.
When too much clutter piles up or you are just moving to Cupertino, take advantage of our eRental program to book a contact-free move-in.
Find additional storage near 95014 at 12299 Saratoga Sunnyvale Road, Saratoga CA 95070 and 620 E Arques Ave, Sunnyvale CA 94085.
At Public Storage, You'll Always Find...
- Convenient Storage Solutions
- Keypad Access
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 341)
Great service
Mr. Rodney at Public Storage is amazing! He’s super helpful, patient, and always so nice. He made the whole process smooth and stress-free. Because of his excellent service, I’ll definitely recommend my friends to visit this location and rent from here. Great customer service!
I went to ask for help with my entry code and there was a woman and she helped me in the ugliest way, she makes the work look bad and doesn't help at all, people like that shouldn't have
A few warnings to prospective Public Storage customers:
- Their website will offer you significantly higher or lower prices depending on what browser you’re using - a blatantly deceptive and exploitative practice
- If you call their toll free number to discuss options for renting a locker, you will be talked over, disregarded, disrespected, and you'll have your name noted in their system incorrectly so every subsequent conversation includes your name being mispronounced repeatedly
- If you reserve a locker online, you will then be subjected to repeated and aggressive phone calls pressuring you to pay over the phone so you “lock in the price”
- If you (like me) would prefer to make an appointment at the facility to see what you’re paying for before you commit, they will make the appointment… and then **no one will be there to meet you**
- When they fail to show up for your scheduled appointment, calling their local number will only go to voicemail, and calling their toll-free number will only result in more pressure to pay NOW NOW NOW
- When you call the toll free number *again,* you will be transferred… to the voicemail inbox of the person who didn’t show up for your scheduled appointment
In conclusion: your treasured belongings are better off being stored in a cardboard box under a freeway overpass, vs. being entrusted with this dumpster fire of a company. Avoid at all costs.
Public storage manager Keoni was awesome and very informative with excellent customer service. I feel confident that my family’s property will be safe at this facility. Thanks again for being so welcoming.
J&K Arechiga
Rodney gave me amazing service
Very personable and caring
Informative and realistic
It was a great rental experience
5 stars across the board
Jade has been super helpful and been very supportive!
Came in to make a monthly payment and released I was being overcharged. Rodney took his time to look into my account and make some adjustments. Great customer service
Staff is helpful and friend, price is much better than the other place I was renting, and the facility is clean and conveniently located.
The location and the storage itself are good, people working at the location are nice, but the company uses some shady practices and in dire need of a class action lawsuit.
They lure you with prices cheaper than the competition and $1 first month special, but then they try to rip you off every step of the way. They start with $29 fee to "set you up in the system" and to process "optional" insurance they own and underwrite that they are forcing you to sign up for because there is no other way to book the unit. Then there is $19.99 lock fee. They charge you on the 1st of the month for the month ahead even if you rented yesterday and already paid for a month and threaten you with a late fee. If you vacate before your full month is up good luck getting your money back that they forced you to overpay, such as if you moved on 15th of this month or any month and moved out on 14th of next month, they are going to charge you for month and a half. If you move to a larger/smaller unit they will hit you with another $29 fee to "set you up in the system" when you already set up because you are booking it from your existing account. And even though they charge you as a new customer, they will not give you that $1 first month with it... But wait... they can "waive" that $29 fee to "set you up in the system" if you come to the office and agree to pay higher rent than you can see online... Oh... and after a few months they will raise the rent!
PM me if you are an attorney that wants to take them on!
If you have to use them do not go on auto pay.
I was here as usual, but this time I needed some information at the reception office. There I met Keoni, a receptionist who gave me all the support I needed, super attentive and helpful, answered all my questions and resolved my issue. TY Keoni!! 5 Stars for You!!
Super helpful staff! Matthew even stayed an hour past normal operating hours to help me set up my unit / finish all the paperwork!
We came to rent a storage unit and the place is very clean and well maintained. The staff were very nice and friendly. Jade helped show the options and make it a smooth experience!
Best customer service friendly
The service at this Public Storage was amazing, Keoni A+! I would recommend it to all my friends. Very clean and easy to get in.
Keoni was very nice and helped me with everything.
I've been running a storage unit for about a year now and can't see enough good things about the people who work here and the unit itself. It's a newer building, always clean and the people are always here to help!
Customer service is at its best
Very helpful workers. Especially keoni, Rodney and matt
Everything is good except the elevators.
All around great storage facility. Convenient, right off of 280. Clean, modern, well maintained, and well designed for efficiency. Above all Matthew and his staff are professional, straight forward and accommodating. They directed my wife who is recovering from illness to a unit ideally located to suit our needs. We needed a second unit and they situated us very conveniently.
Thank you Matthew and crew. Great customer service!
Clean because it's New. Nothing else Special. Customer Service main Line is awful.
Jeff was very helpful.
The Cupertino Public Storage facility on Valley Green Drive is excellent! It is clean, modern, well maintained, and efficient to get in and out with its proximity to Sunnyvale Saratoga/DeAnza, 280, and 85. Having bathrooms and a water fountain are a big plus as it can often take quite a while to load, unload, and organize belongings in storage units. Its large lobby makes it easy for me to roll in and out with large loads.
Keoni is the best! She went above and beyond. Super helpful and patient. Thank you!
I'm very happy at this location. Clean, secure, and climate controlled! Keoni and Rodney are responsible, helpful, and dedicated to their customers. I moved to this location from another PS facility-- and so far, I'm much happier storing my belongings here.
Jeff was amazing! Thank you so much for your kind help with the move-in!
Clean facility and friendly customer service
I just recently started a storage unit at this space. The facility is clean, well maintained and well lit. I have come during the day and also stopped by at night and I felt pretty safe. The staff were incredibly knowledgeable, answered my storage questions, and were available both onsite and over the phone. Z, Kiana, Matt are great!
Jada at the front desk was amazingly helpful! She’s been helping me for a few years now and I’ve never had an issue. Very kind and patient as well.
What a great Public Storage location - nice clean new feeling to the building, very convenient freeway access, and great access to Cupertino! Huge props to both Rodney and Keoni -- they were so helpful in getting started and tips on moving in. Thank you!
One word. Keoni
Great place, great management 10/10!! I'll rent out a unit again.
I’m so grateful that the manager, Keoni, assisted me in getting the right size and a great deal for a senior like me. The staff is friendly and helpful. The facility is the best-located and cleanest functional. I highly recommend it to anyone who needs storage in the silicon valley
Only issue is that I moved in about 2 years ago at a rate of $88/mo; then increased to $110/mo, and now effective 10/01/24, an increase to $140/mo. Moving out to consolidate at another at a competitor where the rate increases have been reasonable. Also, not a notice other 1 month. I know I am on a mo-to-mo, but for customer service, an earlier notice and explanation would be beneficial. Again, no other issues except rate increases!
Wonderful facility.
Clean, well designed.
Manage Rodney and his staff are friendly, professional and on top of the property.
Excellent deals too.
Our unit was easy to access and plenty of carts, and step ladders for use.
If I need to rent a storage unit again I will come here
Thank you again Rodney for all your help.
Jada at the front desk did an excellent job helping me with my questions I had and was able to help me out in a matter of minutes really appreciate her sense of direction and kindness. It made my day!
Been using this location for almost a year now. Great clean units and the rates are very good, too.
Had to switch to a bigger unit recently. Keani is phenomenal!! She made it smooth and easy to switch. She is very helpful, engaging, and knowledgeable in what she does. I’m glad she was there when I was switching units.
Outstanding customer service and support at this new Public Storage! Very helpful,friendly and supportive..this storage is very clean!!
tldr: Newly renovated building, well-maintained, and Keoni is AMAZING and makes this place totally worth the higher prices!
It's my family's first time renting a storage unit, and after over a month of visiting numerous units in the Saratoga / Cupertino / Sunnyvale areas, we got a unit at this location last week and so far, have been unexpectedly delighted about the process and unit!
The first two things that stood out about this storage complex were also the ones that drove our final decision:
1) this building feels new, secure, and consistently well-cleaned
2) Keoni at the front desk is an absolute delight to work with!!
Going into this storage unit search, I was extremely skeptical that I would find even mediocre customer service and expected to be dealing with sales reps where it feels obvious that their only goal in the conversation was to get me to sign up for a unit asap. And I did find plenty of that in several storage locations.
But working with Keoni felt like I was chatting with a trusted friend! I went to each location with a measuring tape (to get the actual size of the units I saw, not just the "Estimated Size" the business provides) and a long list of questions (e.g history of reported break-ins or security incidents, history of reported mice or rodent incidents, cleaning and maintenance frequency, insurance coverage details, security camera coverage, move-in + move-out process overview + fees, moving cart availability, parking, access control + hours, climate control temperature and humidity details, wall and floor materials, payment methods / autopay, lease length / how long the price is fixed for, online account control, etc). In most places, a lot of my questions were brushed off or the person just said they didn't know.
But not Keoni! She patiently gave me the most thorough answers to everything, all with a smile and lots of energy! Even when she (inevitably) didn't know some detail, she would try to find out and call me back later with answers and/or give me the closest information she did know! She also proactively provides actual helpful information and answers questions that I'm thinking of but haven't even asked yet (e.g. the weird bumpy white stuff on the ceiling isn't some kind of mold growth, it's fire retardant and was intentionally added there!).
The only downside I've seen so far about this location is that the prices are higher, and based on other reviews, seems like the prices are hiked by a lot after about 6 months. But personally, if we can continue working with Keoni there, and the building's cleanliness continues to be how it is, the higher prices definitely feel worth the peace of mind you get from quality facility and A+ service!
Update from 5 stars to 1 star...After only 4 months I received a notice that rent is being raised 55% in 1 month..what a scam, this should be illegal.
__________________________
Staff is great, Thank you Rodney for the help on move in day. It was a bit difficult to move in using the elevators at first, (use your code select up/down buttons, if elevator opens within 20 seconds press your floor. If after 20 seconds enter your code again when the door opens). I did maybe 10 round trips on the elevator and it was pretty quick (and I picked a busy day - last weekend of the month)
I hate visiting my unit because theatest security measures are excessive and don't work when there are multiple people visiting the building. The security code apparently only allows for one occupant to use the elevators. This was the 3rd trip in a row where I constantly had to get in and out of the building to repeatedly punch in my code just to go up to the 2nd floor with a flatbed handtruck.
Keoni was amazing she helped me in everything!! Great costumer serviceeeee
FANTASTIC management at this facility. Shout out to KEONI and RODNEY who went above and beyond to help find the perfect storage unit that 💯 satisfied my requirements. They were so professional, kind, efficient with their service and would recommend this location to any family member or friends. Keoni and Rodney were so sweet and welcoming and the whole rental process was so smooth.
Overall, the buildings and storage units were well maintained and secure. I felt safe and would have no hesitation going alone into the facility at any time of day.
I recently had an issue with needing to switch my storage unit, and the team at Public Storage was fantastic! They were incredibly patient and helpful throughout the entire process. Not only did they address all my concerns, but they also made sure the transition was smooth and hassle-free. I am thoroughly impressed by their excellent customer service and highly recommend them to anyone looking for reliable and supportive storage solutions.
Rodney was super helpful on the phone and he gave the best customer service! I recommend you going here if you want a high quality expirence:)
This facility is in a great location, offering fully automated, secure access through their mobile app.
Good experience overall, staff were very helpful and lovely especially James, who helped me close out!
Renting a unit was super easy. I love the security and the ease of getting a hold of an office personnel if needed.
James was extremely helpful. He provided excellent customer service, especially considering how many customers showed up at once with only him working! He answered all of our questions and helped me find exactly what I needed for a storage unit. Really phenomenal work, I am very impressed with how smooth this process was thanks to him! He handled multiple customers alone with grace and professionalism. Highly recommend this location, James will definitely help you find what you need!
This morning 9:10AM, this big trunk occupied 3 parking lot in front of the B Building, left no place to park for other drivers that we have to park to the B Building Side Parking and walk almost 100 yards to move our heavy things, however, the lady working here told me “She can’t ask the truck to leave because it’s not her working time at 9:30 am”, how ridiculous!
James was a great help. Explained the process well and I was able to get in and out relatively quick. Thanks James, Keep up the great work!
BEWARE of the Cupertino Public Storage (Valley Green Drive). In less than a year this facility increased our rental rate from $149 to $190 (+21.5%) and we just received notice it will increase to $254 (just 2 months past the first year) which is another +25% increase. That's nearly a 75% price increase in one year!
HIGHWAY ROBBERY!!!!!!
I give this property a 11/10 . Clean , caring and fast . I not only needed some information about units available and sizing but information about transferring my units state to state because i am moving . Keoni really kicked it up a notch for me and i am so glad i landed her on my phone call. Great work cupertino .
Baños socios no pude entrar en ninguno 🤮😭
Used this place last year. Came back literally for the service. Front desk had trouble getting a promotion to work for the unit I was trying to get. They used real teamwork & even stayed calm and collected as a random customer came storming in interrupting a staff meeting, and what sounded like harassing other customers.
I am fortunate to have met Jesse,who was very patient on his first day of work here and helped me resolve all kinds of issues. The environment here’s great, and rental price is also very reasonable comparing with SF.
Keoni, the property manager, had been super helpful. I’ve been a tenant for over a year. During the time the rent increase went up twice. I was about to move out but noticed that the facility was running a special at a rate lower than what I am paying now. She helped me do the paperwork to move into my new space and made every effort to keep the new unit in the same floor. The big pain was moving all my stuff from one unit to another, but if it can save me $80 a month, it was worth it.
Also Keoni was the person that helped me a year ago when I first moved in. Super helpful!
Great experience!
Seraphina is amazing. Our access code was temporarily not working for the elevator while we were moving our stuff and she stayed with us whole time coming back and forth for us. Also the facility is great!
Wow! Best location I’ve rented from. Great customer service, great team and it’s a clean and new facility:)
Great facility. Clean and secure. Keoni was a gem. Very personable and took some of the stress of move day.
Very helpful
We had a very positive experience with Public Storage Cupertino!! The staff were incredibly resourceful and helpful, especially Rodney. The facility is well-equipped, including clean toilets, and I felt safe storing my belongings there. Kudos to the Cupertino Public Storage team for their excellent service!!
Keoni and rodney were so amazing in their service I'm glad am renting here!
Anabel gets 5 stars😁🙏🏼 Thank you for showing me my unit space & helping make it easy.
Thank you for your help! Anabel showed us great service and was very helpful in showing our unit.
Keoni was very helpful and made sure I'd get a storage room that met all my requirements. She very patiently explained all the terms and steps I'd need to go through to set up and access my room
KEONI KEONI KEONI THE BEST!
Honestly I have so much to say about how kind and helpful Keoni was to me today!
He helped me set up a whole new storage unit for me even though I mistakenly booked a smaller unit and she adjusted the whole thing so quickly and kindly.
I truly hope she gets the credit she deserves for the hard work she is putting in!!
Thank you so much again Keoni
I had a fantastic experience with Public Storage! The staff was incredibly friendly and efficient, making the whole process a breeze. The storage unit I rented was impeccably clean, well-organized, and exactly what I needed. The staff, TY, in particular, was so helpful and accommodating, making my storage needs effortless. I highly recommend Public Storage for their exceptional service and top-notch facilities!
Thank you Keoni, James, Rodney and Jada for the great customer service!!! 🌻🌺
Property manager Keoni is the best in Public Storage.
Just an awesome place with terrific staff. Keoni Is a rockstar and and absolute pleasure to interface with. She is always going above and beyond my expectations. Just a great place with a great vibe !!
Convenient location, easy access, friendly and helpful staff.
First and foremost this facility has the best ALL-STAR TEAM EVER! Here’s a quick story, I needed my storage lock removed because I lost my keys.
But the problem was I needed the lock removed in 2 days because I had a flight to Florida to catch and I would not be returning any time soon. At first I was informed the process usually takes about 7 days to complete.
At that moment I felt as if my life just ended, but once I explained the situation to the representative Keoni this INCREDIBLE ROCKSTAR TEAM put in a rush and got my lock removed the SAME DAY!
I can’t thank this team enough for their dedication and support! As I’m writing this from the airport, to Keoni, Naida, Rodney, and James thank you all for everything and keep up the excellent service! You’re all amazing!!
Clean, very helpfull. Love this place if payment doesn't keep going up or will have to leave.& go elsewhere! We were never told that the payment would keep going up every 6mos or so. That was the reason we left our last place. We will have to get out asap if it does. Very sad as we actually like this place until then. If we had know it, we would have moved sooner. Will be looking for cheaper unit as we are 78 years old and on a fixed budget. Can't afford any rate hikes! Very sad!😫🙏😁
Rodney at the Cupertino Public storage gave me an excellent service in opening my new storage. He is a kind and caring person with lots of experience. Thank you Rodney
Hailie and Ty have done an excellent job on helping me !
Thank you very much !
Great customer service and very clean facility. Very pleased
Keoni is really a wonderful caring employee who will jump through hoops. She gave me a heads up that my credit card wasn't going through. That was the app's fault. And was very patient. Stayed on the phone with me to make sure everything was working. Very impressed!!
I hope they could open 24/7 hours since all the access control has been automated.
Very new and clean facility! Love it here!
Ty was super helpful and walked me through all the steps being new to this facility. I appreciated the extra time that he spent to find units that were convenient for me and to show me them. Thank you.
The storage unit is very clean and it’s very secure and safe neighborhood so I would recommend. Keoni at the reception was super helpful and friendly! She helped me out through the whole process. Words can’t say enough! Thank you!
Very good service. Climate control storage building makes it comfortable to move around. Very attendant employees makes thing easier. Will recommend this place.
Phenomenal customer service
Clean facility, staff knows their stuff! Really glad I came here. To say they helped is an understatement! Especially the manager she went out of her way to help me really pleased with this location
Jennifer helped me to reduce my rent rate, amazing!
Jennifer was very helpful. Even though we arrived right before closing, she took the time to show us the exact unit location. She showed up the app to download for easier access to the building, and gave us all the information about the nuances of the storage unit lock. 5 star for the service.
Jennifer was of a big help....and helped me to get my rental space smoothly and without any issues...very friendly
Jennifer stayed late to help me out and secure my space because of issues with the e-rental! Thanks Jennifer for going above and beyond to secure my space.
Jennifer and Jaida helps to assist to get storage unit and complete the event of proses and show the size unit. The facility is clean and very friendly and help ful
In a safe location and feels very clean! Jennifer is very friendly and will work with you to get the best deal for what you’re looking for.
Highly recommend this place. It’s safe, clean, and the staff are professional. I was assisted by Keoni today and she was wonderful. She answered all my questions, walked me to my unit, and made sure I was good to go. Also Jennifer (spoke with her over the phone) and James (helped me use the keypad) were great too. Thank you!
Jennifer was very helpful. She helped me get the correct rental unit one with roll up doors instead of door on hinge which limits the ability to store large items...Jennifer also took time to find the unit close to the elevator. 5 star service she even helped me load the app and showed how to use the access code. Public Storage hires great employees.
Very good service! Very helpful. We left something behind during move in; Jennifer found it and kept it for us. Thank you!
prett nice storage experience. Everything can be done quickly and easily. Kudos to James and Jennifer, they are really awesome and helpful with my move out.
Jennifer is amazing! She stayed late to make sure I found the right unit, close to the door and of good height, given my physical limitations. She is very thoughtful and caring, as well as communicative. She offered tips and suggestions, made sure my access code worked, taught me how to use the app and use it for entry. I felt very fortunate for her kind assistance into the late eve.
Jennifer stayed open past closing hours to help me with my eRental for a new storage unit that I rented online.
Jennifer at the front desk did go above and beyond to help us with the reservation! Knowing that we have a travel plan for the next day, Jennifer volunteered to work overtime to help us finish the registration process and to walk us through the entire storage procedure. We really appreciate it.
We apreciate & very happy with the Service this Location Provide to They Client needs. Jennifer the Manager & all The people who Work At The front desk on this Location always on top of everything you need, top A Customer service, Well done 👍
Jennifer went above and beyond to assist me with the reservation. We were cutting it close right before closing on a holiday weekend, with a travel plan tomorrow. She went over time to get me a spot and I’m so happy it worked out fine!!
Exceptional services! Thankyou so much to the manager and crew! Helped me in more ways than one. Super friendly gave me a tour and got me exactly what I wanted to fit my needs. Again thankyou
Desk helpers the rudest people. Changed the incentive - bait and switch. Small black/Mexican supervisor racist against Asians. Wakes away and did not rent from these jerks
I just set up an account here and I was helped by Keoni. I don't write a lot of reviews so when I do write one, it means I went through an experience that really stood out. Keoni was extremely helpful and on top of things, very energetic, and very personable. She knows the building inside and out and we were able to strategize the best location for what I was trying to accomplish. I also want to add that when I arrived she was on the phone with a customer who had an issue and was upset, and I overheard her handling the interaction very well, acknowledging the customer repeatedly, maintaining her composure as she explained options, and moving towards a solution that considered what they needed. Throughout this call, she took moments to check in with me and another customer and repeatedly let us know she would be right with us, so she did not leave us hanging. I appreciated that a lot because typically customers will be ignored when an employee is dealing with an issue. Keoni then focused 100% of her effort towards us when it was our turn and I was able to get into a great unit at a great deal. She also walked me up to the unit and made sure everything was prepared for me on the spot so I could start moving my things in right away. The entire time she was very upbeat and easy to talk to. I strongly recommend this location because the employees are on top of their jobs and they are focused on customer service as the first priority. If I was still a manager in retail I would be recruiting her right away and/or offering her a competitive salary to keep her as an employee. She is one of the rare ones!
Biancha did a fantastic job helping us to rent the correct size of storage during May. It was the first time we rented a unit and we made the wrong reservation for a small unit (5'*5'). We didn't find out the mistake until we saw the unit and the office was about to close. Thanks to Biancha's great service that we were able to change to a larger unit with the registration rate. If not with her help, we won't be able to move our stuff the other morning with the scheduled moving company. Also, this is a new clean place to store stuff and we definitely recommend it. They provide good service and get the job done quickly. Many thanks!
Keoni is very sweet, helpful and knowledgeable.
This place is great 2 thumbs up👍👍....
Bianca provided an amazing customer services, she was of great help and provided us with the best solution for our situation. She guided us well and according to our requirement esp making an estimation based on the boxes. She's very respectful, well mannered and super friendly. Just because of her this has become my go to public storage from now on.
Jennifer help get access to space E-rented right before office closed.
Showed how use
Public Storage App on
My cellphone to get quicker access to get in & out to my space.
Went Above & Beyond
Show how where space& use Elevator.
Go See Jennifer
She's Totally Rocks !!!
Clean facilities with convenient dollies and elevators. James was friendly and professional - a true gem of customer service in the Bay Area. Overall a great a experience that helped a ton with my move-out.
Some things to keep in mind:
• you will either need to bring your own lock or buy a lock from Public Storage for $20
• insurance costs $15 a month and kicks in after the first month
Thank you very much for Destiny, Keoni, Bianca and James. They are very professional and amazing customers service. They made the transaction super easy .
Jennifer is very helpful with move-in! Closest location to elevator and fast access to app. Helped me download app. Got best deal on internet. Very helpful and kind too!
A1 service and 5 stars for the cleanliness and quality of the facility when it comes to safety, its climate control system and management. Keoni, Destiny, Bianca and James were all very helpful and assisted me with my reservation and move in recently and it was one smooth process. Kudos to the team in Cupertino!
Keoni was so nice and accommodating!
The manager Jennifer was great! She made sure we were able to get the best deal. We had a storage at a different location and we were thinking about moving to this one. She discussed with use all our options and even put in a request to see if she could get us a better discount and stay where we were. Thank you so much Jennifer for going the extra mile!!
This review is for Public Storage in Cupertino. It’s relatively new and they have lots of spots available. Got a good deal during Memorial Day sales. Keoni is great to work with! We went the day before and she showed us the options available and was very helpful during the move. We needed a bigger unit and she helped facilitate that as well. Compared to the service at other locations, I would definitely recommend working with Keoni.
We had a really wonderful experience renting out a storage unit here, all thanks to Keoni!! She is a gem. Seriously. I didn’t know renting a storage unit cold be such a pleasant experience. And the units are nice and clean too. Thank you Keoni!
James was super nice and super accommodating with our requests!!
Found this location online and got a great promotional deal. When I visited the site in person I was pleasantly surprised at how huge, nice, and clean this place is. There was only one person there, her name was KEONI, and I am here to tell you what a gem she is. She managed to handle the incoming phone calls and get me registered within minutes. Best customer service I have ever had, hands down
Love Love Love this Public Storage location - but especially LOVE the extraordinary customer service that Keoni provided to us! Keoni was well informed, courteous, efficient, and friendly. All in all, Keoni made renting a storage space easy and quick!
Great customer service from KEONI! Toured me around the storage, mentioned details and options, and accommodated me quite well. (I had crutches at the time I was viewing my unit) Always carried herself with a positive energy.
The unit itself was a downstairs unit that was perfect for our needs with plenty vertical space. The building has only been in the area since last December, so it's a fairly new building.
KEONI is a great rep! She answered all our questions, explained everything about our terms and showed us a great unit to move our stuff into. Positive energy the entire time, and always has a smile. That's great customer service. If you need a storage unit, she's the one to go to!
It's a new storage so it's very clean. The customers I've interacted with are very friendly and staff are too.
Bianca was incredibly kind and helpful, and made the storage set up process quite easy. All the staff here are very accommodating and made adjustments for me as my schedule and storage needs changed. The 5x5 locker is surprisingly large for the price, and the units were quite clean and well maintained. Overall great experience, thank you Bianca!
Maria was great! She was friendly explained the process well!
Maria and Jennifer were very helpful, they provided great services!
They are very helpful and have great prices. Bianca was incredibly nice and provided great service!
Excellent price and location. Really appreciate the help from Maria who is kind and patient helping me check-in.
Maria was wonderful to set us up late on a Sunday afternoon and on Mother’s Day!
Maria was amazing Help me get a great great for my storage. Package supplies as well in the office rent ready.
Maria was very helpful today. She assisted me with my homeowners insurance process and verification.
Maria is very helpful.
Maria is a wonderful employee and went all the way to explain stuff on storage concepts 😜
Destiny and the front desk were awesome!!!! Easiest rental ever.
I came yesterday at 8:55 pm with the truck full of stuff and they closed the doors on me and laughed about it
Update
Today I had a major issue with a combination and keany and selina had been very very helpful I live this place and give it five stars
Big thank you to Selena Keoni and destiny!! These girls were so helpful finding me a 5x10 for a decent price ! I recommend working with any one of these ladys
Maria is awesome with my rental today! She gave me a great deal!
Selena helped with the closing of the short account. Being personable and polite made the transaction smooth. Perhaps management would be a good fit with her comprehension of PS policy. The facility is maintained well, with modern security.
This place is new, clean and very secure. The location is easily accessible, right off the freeway. The rates are also one of the lowest in this region. Keoni helped me with moving in, and she is one of the kindest and most helpful receptionist I've ever met. Absolutely like this place!
Selena and destiny were so much help came in looking for a storage after looking around they found they found the perfect size for me I recommend working with them.
I have to say that Keoni,Selena and Destiny are the best crew in the biz! If you want to have a professional and courteous team helping you then look no further! I'm very satisfied with this site and my unit. I highly recommend this location and guarantee you will be happy with your choice!
A big thank you to Jennifer and Selena who helped me navigate the non-intuitive signup system to get a great rate. The facility is super clean and very new.
Keoni made the move in flawless. Exceptional customer service, walked me to unit and gave all the information I needed. Highly recommend.
Jaida is amazing. She walked me through the place, explained everything in detail and answered all my questions with patience. Thank you!
Keoni and James are the BEST!! Without a doubt they are the nicest and most helpful staff in the valley! The units are super clean and new, and visibility well maintained. Plus plenty of roller carts and easy parking.
I asked for my unit to be changed and was changed immediately. Keoni was very helpful.
Big place very secure...carts and elevator for easily moving my belongings
María, helped me with my service during Easter ! Very fast and professional!
Keoni helped me set everything up during a stressful moving situation. The facility is very clean and affordable. Lots of carts for moving. Highly recommend this location.
Hannah provided exceptional customer service and got me set up in the perfect unit in under 20 minutes. This site is in a new construction building, ultra clean and accessibility friendly.
Amazing customer service from Keoni, she was really helpful and kind. Brand new storage, great location!!
keoni is an amazing person, & SUPER HELPFUL! She is the best!!!
Hannah and Keoni were very helpful and made the experience effortless.
Thanks you
Great service from Keoni and Hannah! Nice personality and very helpful!
They are the best!
Seems like a great place... Hannah at the front desk was really accommodating in showing me the various rental sizes. Plan on becoming a customer!
I had a great experience renting a storage unit. Keoni went above and beyond helping me find a suitable storage space. She showed me around and was very friendly. I highly recommended this public storage.
James was a huge help checking in today. We realized the unit we booked was too small and he helped us find one that would suit our needs at the cheapest price available. All said and done in a very efficient manner.
I had the most amazing experience getting a storage unit ever. Keoni made it not just easy but fun. I recommend this place beyond 5 stars!!
Very clean and convenient space. Hannah was very helpful in showing me a storage unit of the size i wanted and describing the rental details
Keoni the best!
Helped with the whole setup process to renting the unit and even mentioned the discount when scheduling an appointment online. Can’t go wrong with this location.
I had a payment issue, Thanks to Mr. James Pollard help me through the drama. He's so helpful and patient and understanding. I highly recommended this PS to everyone. Clean facility Temperature control most of all the staffs were so friendly.
A terrific move-in experience assisted by James!
Keoni is wonderful and is very customer friendly. She is very thorough with her work and knows all the details. She was able to show the exact kind of unit I was looking for and explained the details well to me.
Keoni went above and beyond helping me find a suitable storage space. She did everything in her power to ensure I was comfortable, knowledgeable, and got the space I wanted. Keoni has a bubbly and welcoming personality with true professionalism that reassured me this was the right place to go.
Kiana not sure if I got the name right but young girl very helpful. From the moment I walked in she helped me no complications her customer service was excellent. Any one looking fo a storage I will recommend going here ask for her. She was fast and gave me all the information I needed. Someone needs to promote her she is amazing.
miss Keoni was so helpful and patiently showed me all sizes on each floor for me to choose from. I finally made up my mind the second time we met. Her expertise in storage selection meets my needs. I am blessed to have this clean and covinient location in Cupertino. The rent is so affordable. I highly recommend this brand new and temperature-control storage to each of you. Thank you again to Keoni.
Keoni was an amazing help with getting my storage situation set up! This facility is brand new and organized extremely well
Would recommend this space for anyone needing to store thier items
Good service, great pricing, safe space; thank you D. Salazar; will recommend to others!
Great deals and customer service from Destiny. She answered everything I needed to know last minute because I needed storage asap, she was patient and very nice to me. The price and size she presented to me was perfect for the things I needed to put in storage. I highly recommend if you need to get extra space. Ask for Destiny, she was great.
Thank you Destiny for all your help with renting my unit and took the time to help me with everything .
Keoni is the best!! Super easy registration and great building!
Keoni was exterminated helpful friendly and professional! Thank you for all your help.
Had a great experience renting a unit. Keoni showed me around and was very friendly and helpful. Eli at the front desk was also very pleasant to talk to.
Rochelle & Keoni welcomed us greatly both professional and friendly. Merci ! The place, ideally situated looks great. So pleased to have a brand new storage in Cupertino with climate control. Big wow !