Public Storage Self-Storage Units at 15951 Hesperian Blvd, San Lorenzo, CA

I’ve had a small storage for almost a year with this company, and Tristan have been nothing but wonderful, attentive, responsive, and caring. The process itself is simple, reliable, and fast. I strongly recommend them.

Lila and Tristan. Thanks for helping me out, even though it didn't work out. I appreciate it. 💯👍🤙😎

Management is extremely friendly and helpful. Tristan provided a lot of useful info and gave a tour of the facility. He was able to answer all my questions to my satisfaction. I would recommend this place for sure.

Tristan gracias por ayudarme good job 👏

Very good customer service

Tristan was a very helpful employee and answered all my questions and concerns as well as helping get into the 21st century as far as mobile access to my storage. Thank Tristan.

Was great help tristtan thanks

Great service and the units very clean prices are good too plus the special going on perfect

Lisa is the best, nice and helpful

The employees here are outstanding!! Angie helped me today in adjusting my bill. She is a jewel and extremely professional. Great customer service and so knowledgeable. Thank you, Angie.

So I’ve been storing my 65 Oldsmobile convertible here and my tools and I’m down here organizing, and working on the car every now and then and a minor stuff only. But I have never been in a storage that I’ve seen the actual management out in the storage area like they walk it regularly. I seem constantly taking notes walking cleaning it’s one of the cleanest and most organized storages I’ve ever used.

Thanks Tristan for all your help with our smooth move!

Tristan un excelente empleado muy amable y nos dio toda la información que necesitábamos. Y nos ayudó en todo.

Angela was very pleasant and helpful! There was not a question she didn’t know the answers to. Went above and beyond to help me with my inquiry. 10/10 and will definitely be back

Tristan made my reservation incredibly easy and made sure I was set up with any info I asked.. great customer service!

amazing customer service! made the process quick and easy to join public storages :)

Great customer service explained everything very well made the process very easy . And showed me how to pay online.

I had the best experience with public for my first time check in. Mrs. Angie is great at what she does and very pleasant. I ran into a minor problem & she was able to fix it right away. Thank you so much for your good service!!

Tristan was amazing , very much recommend him for service

Tristan very helpful!

Tristan was very professional and helpful. NOTE - This location only. Castro Valley location was terrible

Great service! Wonderful service with Tristan, thank you very much 🙏

Tristan the great customer service. Thank u!!

Thank you Tristan for all your help, your the best

Great Service!!! Thank you Tristan

Latoya was a big help thank you

Tristan was a great help

Tristan @ Public Storage San Lorenzo really went above and beyond with the help and request that I need with a Storage Space, I highly recommend this location particularly because the customer service was OUTSTANDING!! J.R

Tristan was awesome. All details mentioned about the contract!

Tristan was very helpful

Tristan is very helpful and informative.

Tristán was super helpful and informative!

Very satisfied with the help and service from Tristan

RATS BIG ONES

I rent a storage here and it have been like 3 years and everything have worked pretty well.

Friendly staff- clean and secure... I was there for a short time, but i never worried about my stuff since the staff was there. They were easy to work with and they provided a great rate and storage.

Thank you for the service you were great

Well I do have to say my time was well spent and very helpful overall it's a five star in my book thank you very much for your time

On Saturday, office closed early

Tristan is awesome!!

Tristan was very helpful👍🏽

Tristan was great help on getting the right storage to my needs . I really recommend anyone come and see him

Excellent service of Tristan thanks for everything

Tristan gave great 5 star customer service would definitely recommend storing there👍

Tristan was very great today. We took no more than 20 minutes to a look around and learn how this public storage operates. It was quick and effective. We now have a good size storage unit for a great prize. Thank you, Tristan.

Tristan was very helpful. Great facilities. Great security.

I am writing this review because one of the managers at this location has gone above and beyond in helping me. I first met her while I was going through the gate and I was tailgating another customer, which is against the rules. When I was working in my storage she showed up and was extremely professional polite and nice and help me to understand the rules and why it's so important. She helped me download the app and even showed me how to use it. After that she continued to touch base with me on some of my other concerns and again went above and beyond the responsibilities of her duties. I had some problems and she helped me figure out some solutions. She had great advice and great problem solving skills. I have rented many different storages over many years and I've never met a manager quite like her. She definitely deserves some recognition. Her name is Chelsea. Thank you so much Chelsea for your hard work and your dedication.

Tristan’s service willingness to help was above and beyond what I was expecting. He made my experience an easy one, and I would recommend a friend to this location because of it.

Nice safe and clean

I like the property service and I was service by Benny

Tristan was super helpful. Very knowledgeable with any questions we asked. Location was clean and tidy. Thanks for your help today!

Tristan was extremely courteous and helpful. He made finding a parking spot so easy. Thank you!

Tristan was a great help. I got quick and efficient service.

Tristan provided excellent customer service

Tristan was unbelievable in terms of being helpful, courteous and professional

Tristan was great!

Tristian was awesome!!!!!!!!

I got bad experience with the manager berry disappointed!!!!!!!

Tristan gave great customer service. Appreciate all the help.

Tristan was awesome! Super helpful and informative. Thanks for your help!

Tristan was great help providing the service we needed and we were able to get the sign up process done smoothly and quickly.

Great person he was very helpful on all information

Tristan very nice and excellent help please promote him now

Tristan was very helpful in getting my monthly payment reduced.

Great customer service. Very helpful

Tristan was a excellent help today .. thank you .

Tristan was super helpful and made checking into my rental a breeze!

Public storage has been very convenient . Briana has been extremely helpful and kind.

Great service, friendly and worked to make sure I was satisfied. Tristan was great!

The facility is very well maintained Trenton the manager is very conscientious helpful with great attention to detail

Tristan is super helpful and very good worker💯

Nice and helpful

Davonte was great, he went above and beyond to help make my move-in as easy as possible. He was very knowledgeable when helping me figure out what size unit I would need which was a big relief because I was completely lost as to what I needed. Above all his customer service was great and he definitely made a stressful situation easier to deal with.

Highly recommended, one of the cleanest Pubic Storages I ever been and nice costumer service.

This place it’s so good service and them keep nice and clean 💕💕💕👍👍👍

Very lazy people who work there they steal your stuff

I have been at this location for about 6 months now and have been extremely impressed by Devonte's work ethics and professionalism that he presents each time I see him. He is always accessible and easy to locate when I've needed anything. He is truly the type of employee anyone would want in representing their company. Thank you Devonte for a job well done.

I worked with Davonte today and he had a great customer service approach, he greeted me as soon as I walked in, let me know he was with another customer and would be right with me so I felt acknowledged. I went under stressful circumstances and he made helpful suggestions and treated me great. Staff there is always nice and have been helpful.

It was such an easy and smooth process. The manger, Devonte, was very nice and was able to suggest options based off my needs. Great customer service, the experience left me feeling assured and confident.

Very nice and convenient! And Davonte, the manager, is super friendly and helpful. Highly recommended.

Really great customer service from Devonte! He was friendly, super helpful, and informative. Highly recommend this public storage.

It was such an easy and smooth process. The manger, Devonte, was very knowledgeable and was able to suggest options based off my needs. Great customer service, the experience left me feeling assured and confident in leaving my belongings. 10/10 would recommend this location, easy drive up units, and close proximity to the freeway entrances/exits.

Excellent service! The location is now under new management. Davonte was very helpful, answered all of our questions and overall improved our experience at this location, after receiving poor service from the previous manager (Briana).

This public storage is the absolute best! Clean nice and great management

This location is really bad one the second day of the month they tried locking me out of my storage unit due to not paying the bill on the first day my agreement says I have till the 25th to pay for my month Even after I paid my bill they still denied me access and locked me out refused to answer my call and keeps sending to voicemail and when the lady the usual works the front desk is very rude doesn't like to do her job I had asked for assistance on getting information about hours, reasoning for how long it takes to get assistance with opening my units door due to issues with th lock and she acts like she doesn't care even told me to online for help due to her not caring or wanting to look/explain what's going on or how to fix it what they can do to help

Great customer service

Jackie was very helpful thank you !

Great location very pleased to have my unit here. Jackie is easy to work with and always available to answer any questions or concerns I may have.

Jackie is very nice and helpful & facility is clean

Great place to store things, but price is a little pricey..

Jackie is very helpful and patient, and the prices are very affordable

Jackie is helpful and ni e

Clean, friendly, helpfull. Jackie is a pleasure to work with.

Jackie is great ! Very helpful

Jackie is great for Public Storage information.

Great customer service! Jackie was super nice and helped us with any questions we had.

Clean friendly centrally located good place for storage prices are so so but what do you expect

I've been using Public Storage for many years of and on, never ever had any problems

Thank you Bree and Shareefa for your help!

Bree was so helpful with getting me into a storage

Great location. Clean and secure location. Bree is always very helpful when I have any questions and always friendly and polite. I would recommend your storage at this location

Thank you Bree!

Nice clean lot

Briana is so great tganks for helping set up the app today! She is always so wonderful when i come in!

Great location Briana the manager is always so nice!

Briana is always so helpful. I appreciate the service at this location, and the facility is very well maintained.

Thank you Bree and Nora

Well, I only just got a unit, so I can't say much about that, but LaDonna, the on-site manager was all 5 stars. Energetic & helpful & knowledgeable.

Thank you Bree for your help!

Thank you Briana for help with getting me into a space. Great service

I really like my storage provider and easy to use gate pass and hours for me to use it on a daily basis, with no interfere with rules. .polite and respectful boundaries and very clean. Cost effective, curious service and private surroundings. 5 stars. John Edward Hann.

Thank you Bree for helping me download the public storage app!

Briana has always been so great to me! Highly recommend this location safe and convenient

Very great service preciate you dearly Miss Bree

Urgente gentes tengan cuidado en este lugar antes de rentar aquí les cuento tengo un mes de agarrar una unidad en no sabes es horrible de primero me cobran un presio excitante y luego me llaman diciendo que mi puerta está sin candado de la nada com

Thank You Bri you’re so super awesome 😍

Shivawn and Bree are so helpful they care about the customers. If they are not in the office they are out cleaning up the storage location. Great ladies 100%

Bree is such a wonderful person! She helped me with all my storage needs . Highly reccommend this location

Briana is such a great manager thank you for your help!

Thank you Bree and Cedric

Thank you for your help, have had no issues with my units. Always there to help with any questions. They have seen my unit not locked properly and gave me a call to lock it up properly.

Thanks Bree

Thank you Bree!

Thank you, Bree!

If you are looking for an easy solution for storage this is the place. They offer contactless storage solutions. The facility is clean and well kept. Bree helped me get a unit and set up my lease with ease. Top notch customer service! Would recommend for any storage needs

Thank you Briana

La seguridad ante todo..

Thank you Briana and Kevin so much for your help!

Super easy reservation, cheapest rates in the bay for drive up/outside entrance. No contact move in, uou reserve and pay and checkin online and you get a code and they leave the lock and paperwork in your unlocked unit. Easy. 10x15 big enough to fit a small car. Only gripes I had was the storage space had some paint on the ground and a handful of trash in the corner. Also the door needs to be slammed shut to lock it. But for 50% off first months rent, I am satisfied.

Briana creates a fun environment for storage.

Briana has always been so great to me!

Thank you Bree for all your help!

BRIANA AND SHIAWN WERE VERY HELPFUL.

Briana and Shivawn are both so amazing!

Thanks Public Storage for being apart of my family everything is great. The property and the staff Briana and Shivawn are great employees.

Shivawn and Briana both have great customer service.

Briana and Shivawn get five stars

Thank you Briana for your help this is a great location

Shivawn and Briana are great!

Thank you bree for your amazing customer service!

Thanks Bree for your help always so great!

I just went to the office and Vanessa, one of the representative at site 15951 Public storage on Hesperian Blvd was so very helpful and so kind on giving me a good explanation and she did an excellent 👌👍😘 and perfect job, specially bcuz I have a hearing problem, keep up the good work dear Vanessa

Thank you so much Bree for your help during this stressful time!

Briana was great helping me get unit that I needed! Very helpful

Good customer service"!...Great place for storage..

Bree and Jackie are awesome! Great customer service

Thank you Bree and Kymanni for your help

Thank you Briana

Thank you Briana for your help! Great service!

Brianna and Shivawn are providing great customer service at all the Public Storages in the bay. Thanks again ladies for keeping us safe at storage.

Good service, very helpful. Recommend it

Thank you Briana for help with all storage needs! She is very professional and great customer service

I love my space and the staff has always been really good to me.

Thank you Briana for your 5 star help!

Briana had great customer service!

Briana was so helpful with getting us the storage we needed.This is a great location

Thanks Brianna It was great experience I would recommend for storage to anyone !!!

The facility is clean compared to other public storages on the area. And thank God for no elevators. Cause public storage has problems fixing equipment that breaks. This facility also has the manager and staff present and visible which is reassuring

Briana was very helpful and got me a great deal for a unit I needed!

Thank you nene for your help!

Thank you Briana for your help!

Briana and Nene were awesome! Great customer service!

Briana was extremely professional in helping me secure a rental space for my small trailer. She called me the day after I filled out the reservation form, answered all my questions, scheduled an appointment for me to come visit the site and then helped expedite all the paperwork to rent the space I needed. The facility itself is clean and well maintained and I feel comfortable leaving my rig there for storage.

El ecceso es facil y esta cerca del freway

Crystal was very helpful in order for us to down size to a smaller storage unit!

Great staff...very very helpful...especially Briana...ask for her!!!!

Came in to rent a space Briana was very helpful and got us a great deal for unit I needed!

The experience was great thanks to Andrea for helping me out with all my assistance. I did need the tall wardrobe boxes and she brought them out. And her professionalism is good. Yall want yall money and you need it now :)

Love the service! Thank you

Wonderful service thank you Briana for your help!

ANDREA She was very respectful very supportive & caring I would she has a personality to change your whole day from bad to good I would give her 6 stars.

This is a great location. Thank you ladies for you customer service!

Super helpful and easy setup. Thank you Andrea!

Briana was great overall! Thanks!

Briana is very helpful and sweet, also wonderful! Customer service is great!!!

Briana was awesome and helpful during a stressful move. Made everything super easy! TY

Thanks Briana for your help! Great customer service

Jennifer and Briana were extremely helpful helping me with online payments. Staff here is amazing and super friendly always ready with a smile !

Briana was so helpful getting me a unit! Wonderful location

Jennifer was amazing and helpful and full of brand knowledge

Jennifer todovien gracias

Thank you Andrea for your help. Much appreciated!

I met with Andrea and Brianna. They were both helpful and very pleasant. I was looking for a unit that would store my things temporarily and they both were able to provide me what I need , honored the coupon for this month which helped a lot. The place was very clean so I felt good about leaving my belongings in the hands of PUBLIC STORAGE .

Thank you Dee and Briana for your help! This is a great location

Briana was great thank you for your help!

Great service

Easy n nice with jennifer.

Great service very professional

Great service! Made my experience easy and fun.

Exellente servicio de Jennifer y Briana siempre !

Briana and Jennifer always have great customer service and are always there to help me !

Jennifer and Briana were both friendly and polite and extremely helpful in answering all of questions!

Briana and Jennifer are always so friendly!!

Thank you Briana for your help

Briana is fabulous and super helpful great experience :) Would recommend :)

Briana is great!

Briana was great very friendly we really recommend this place for your needs

Jeniffer, Thank you for your quick service.

Jennifer was amazing. Great personality. I loved it. I recommend to everyone. She is the best.

Jennifer you were great

Briana was great and made the process super easy!

Briana was great very helpful & professional Thank you

You get freebies if you post a 5 star review when you sign up with them. Unfortunately, they are pretty good without these shenanigans. Affordable, well monitored, and a mostly friendly staff.

Briana was very nice! This is a great location

Briana has always been so great! Thank you for your customer service

Briana was very professional with assisting me with choosing unit. Excellent service.

Jennifer was amazing with a quick and efficient rental!

Briana and Felicia were awesome! I needed help in getting storage unit info and they were so helpful!

Thank you Briana for your help

I have gone back and forth with reviews for this company. I first was so impressed with how they treated me. They were going to raise my rate by about $50 after only being with them for 5 months. Then they delayed that several months. This week I got notice they wanted to raise my rate again- I’ve called several times and left messages. Just called again and spoke to someone and she said she would try but doubts she can do anything. Just hope they can make this right and make me feel valued.

Came in to buy some boxes and other stuff and was helped by briana and Jennifer they were super friendly and helpful. Great customer service !

Came to ask about renting a unit and Jennifer was very helpful while briana was very knowledgable. Great customer service.

Thank you Briana for your help!

Briana was great!

Briana is always so great!!

Briana was a life saver . I came in last minute on a Saturday at the end of her shift and she got into a unit that is saving me money. I am very grateful and was glad to have such a kind person with superb customer service.

Very excellent and good customer service.....100%

Quick and easy!!

Clean place

Thank you Briana for your help

Gracias por tu atención Jennifer

Thank you Nikki and Briana for your help

Jennifer was very helpful and friendly it was a great experience i would definitely recommend To a friend

Briana and Jennifer are the best! They are always so nice and caring thank you for your service

Very nice place. Briana was great in explaining everything and very friendly. Happy storing my stuff here.

Thank you Briana for your help

Briana was awesome. Helpful, nice, quick and knows what’s she’s doing. She made the process so easy.

Great service thank you Briana

Thanks Briana for your help

Had a great help & customer service by service asst Emmanuel. Local place & easy to get to if you're in the San Leandro area. 👍👍

Jennifer was a great help and offered good products.

Briana is great thank you for your help

Briana was great! Super nice and helpful

Briana is always so friendly I always come to make my payment here and she is great!!

Briana was so helpful thank you! I was reccomend to this location for her customer service

Jennifer was amazing with the rental and great customer service !

Jennifer had great customer service and very knowledgeable about units. Property very clean.

Briana was very kind and helpful! The property is well kept!

Plenty of closet units, and Tina was quite helpful in finding the right one for my needs.

Thank you Jennifer for your help!

Octavia was great! Thanks for your help

Briana was an amazing help! So approachable and knowledgeable! Very nice facility.

Briana was so helpful getting me the storage i needed while im remodeling my home!

Octavia and Briana are so great! Thanks for your help

Great service, Octavia and Briana are very courteous and professional.

Briana and Octavia are awesome

Thanks Briana for all your help

Briana was very helpful in getting me the right size unit for my things. ...

Briana was very helpful. Saved us a trip to another storage facility.

how safe is it is it supervised 24/7 do they have a good record

Briana is awesome. Thank you for your help

Love the costumer service.. very friendly and explain everything to you

Briana and Jennifer are always so helpful.This is the best location!

Briana and Jennifer were great thank you!

Jennifer was great

Great location friendly staff. Very clean facility no issues so far great place to use

Briana and Jennifer are the wonderful!!!! Quick and efficient!!! Customer service at its best!!!

Briana was so helpful

Great service Carmen

Brianna is awesome!

Briana is always so sweet and helpful. The property is always so clean great service.

Great Service

Thank you Briana for your help.

Briana has always been so helpful and nice! She is great! Thank you for your service

Briana was so much help! Great location

Briana did a fantastic job. Thankful for her explanation of services and her kind smile.

That was a great services

Carmen was very awesome and helpful in recommending protective equipment for my furniture and mattresses! Gave me all of the options and took the time to find me the perfect unit ! Thank you !

Thank you Briana for your help. Great customer service

Tina was so much help! She made my trip in there smooth and fast. She the best. Can’t wait to come back here in the future

I did not take long to get a storage unit here. Nikki was fast and very helpful. Thank you!!!

Nikki was very helpful and nice

Came in last minute to get storage, Briana was so nice and helpful. Got me the perfect space! Great location

Thank you Briana for all your help

Briana is always great!

Briana is also so helpful and sweet. Thank you for your service

Briana was great. Helped us get the best deal on space we needed! The location is very well kept and cleaned!

This is the perfect location. Thank you Briana for your help!

Briana helped me today and was SO helpful, thank you. This is a great location!

how much do you charge for boat storage my boat is 16.4 long out door storage.

Briana was so helpful. This is a great location!

I was pressed for time and had a flight coming up and Brianna was very quick and helpful to sort out the paper work and help me make my flight.

Brianna has been very helpful and has done a great job in my stay with public storage! Great job!

Briana is always great and helpful

Briana was great. Thank you for your help

No companion for property of renters

Great property! Briana was so helpful

Briana was extremely personable and accommodating.. My checkin was quick and pleasant.. She keeps the grounds extremely clean. This doesn't compare to the last Public Storage I used. Hands down Briana goes beyond the norm and takes pride in her work and her property. I feel extremely safe and comfortable with storing my things with her.

Briana was great. Thank you for your help

Briana helped me today to get a space. Quick and easy thank you for your help

Briana is great! She so so helpful to get me the right space for my stuff!

I rarely use my storage unit, but still felt compelled to write a review to compliment this staff's absolutely amazing customer service! Briana is who I mainly interact with, I can't say enough nice things about her! I have never had a question regarding my rental that Briana couldn't answer, and always with a smile and kind demeanor. Briana is a sterling example of how to be a professional. If you value strong customer service and friendly staff choose this location!

Great location Briana was super helpful

Briana was so sweet and helpful! she helped me with all my storage needs!

Briana was great. Perfect location.

The lady in the office was very helpful with what we needed. Good parking easy access.

Briana was great! Thank you for your help

Needed an affordable storage unit for an unexpected move — Carmen provided excellent customer service and accommodated my needs. Originally reserved a 5x5, but came to find out it was too small. Carmen found a larger unit that worked with my budget as well as my timeline. Thank you for your assistance!

Fair prices if you catch a deal but kind of stinky

Met Carmen the manager who made our experience unbelievably exceptional. Very friendly, courteous, felt like VIPs on the golf cart ride. We were in and out within minutes. I must say that kind of service is unbeatable. Will definitely use their services again . She deserves more than 5 stairs. Thank you public service . You are lucky to have Carmen as one of your staff.

Briana helped us get set up with a 10x10' storage unit and took special care to make sure everyhthing was satisfactory. Very grateful for the clean and maintained facility and excellent customer service :)

Nikki and Briana were great thanks for your help

Nikki was so helpful and nice

Carmen was really helpful efficient and fast. Thank you

Had wonderful service very friendly, easy to rent a space.

Managers are crooks and have some renters (mgrs friends) stay after hours through morning.

Thank you Briana for all your help!!

Briana was very helpful.I was in and out

Great location. Briana was so helpful

Briana was so helpful! She's very informative and professional. Easy to load and unload your belongings, and I feel safe storing my things here. Thanks Briana!!

Great location! Briana was so helpful thanks for all your help

Briana is so helpful she got me the space and I was in and out

Great location Briana was super helpful

Briana was great help and saved me from ruining my $5k mattress! And on top of that gave me a killer promotions. Great to do business at this location!

Briana was so helpful

Great facility, clean bathroom, too. The best thing that I like about this location is that the staff is all female. As a female myself, it makes me feel comfortable being a customer there. And they're all super nice and very helpful.

Carmen help me today. This is a great location they are very nice. I had to reschedule a few times and when I came down I was in and out. Thank you for all your help

Briana and Carmen are great thanks for all your help

Briana was so helpful thanks for all your help

Briana provided me with excellent customer service.

Briana was so helpful and nice. Great location

Jasmine & Briana gave me great service & actually got me a better deal than my original quote! They were extremely helpful and made the check in an easy process. Thanks again!

This location is not as good at it was. A lot of homeless and people who have no storage lockers come into gated area of storage untis after the office closes. My storage locker was broken into and guess what no cameras on the units on the inside. Many lockers have been broken into or tried to be broken into.

Briana was so helpful and nice. Great location

Briana was very helpful and got me space I needed!

Briana is great best customer service and great location.

I was help by Dawn and Briana today great location

Briana was great very helpful and nice! Perfect location

Briana and Tanisha were great!

Briana was great, got me everything I needed even with her computers down got me the right unit!

Morell was very helpful

Morell was very courteous and understanding. Made the trip easy.

Briana is very nice, friendly and accommodating. She explained details to us very well.

Morell and Briana help me with all my storage needs. Great location

Briana was thoroughly helpful in showing me the many options available at the San Lorenzo Public Storage.

Briana was such a major help with setting up our rental. I'd definitely recommend this location as a place to store your stuff. Also has a very safe and comfortable feel. Thanks Briana!

Marissa was so awesome and helpful, her and briana gave me 6 star service.

Marissa and Briana were awesome and very helpful.

I’ve been with this location for over 6 months now. Briana and the staff are always so friendly and helpful. Everything is clean, safe with easy access. A perfect location, easy access. It just doesn’t get any better!

Briana and Amber help me with all my storage needs, great location

Great business but make sure you pay your bill or the auction off your stuff

Staff is on point. Had a massively annoying problem and it was taken care of.