Public Storage Self-Storage Units at 3900 Vistapark Drive, San Jose, CA

Clean, attentive service and storage units are well maintained. Only negative is the hours available to access storage units, especially over the weekend!

Leah was very helpful and delivered great customer service.

Bill is wonderful! He was very helpful in transferring me to a bigger unit.

Cat was friendly patient and explain everything do well. She was do good with her spanish.

Leah was amazing, She went over & beyond so very helpful. Thank you Leah 🫶🏼

Leah was great! Very good customer service and very helpful. Need more employees like her.

I couldn't agree more with all the contributors here! Leah is graciously helpful and knowledgeable about her duties. She helped me navigate a big mistake I made by entering the premises when I'm not supposed to. And my overall experience there has been great . She explained the do's and dont's and THAT is gold!!👍✨️ Thank you !!!

Leah is amazing! Great location, clean units.

Excelente servicio.

Leah , was great and made my transition easy. Great communicator! Total professional! Made my experience feel as if I was family . I really appreciated the kindness I received that was huge for me since making the big move back to the bay area. Thank you Public storage for having a great person like Leah who made my experience effortless and stress free.

Leah provided excellent service, highly recommend for your storage needs!

Leah was very patient and kind to me. Thank you for help!

Nice people

Bill is awesome!!! He was a great help!

Great Service..... Great Workers.... Leah & Chu were Vantastic Help...... Thank You

Leah is amazing! She was helping out the other facility on Blossom Hill and was so patient and kind. Definitely recommend coming to see her!

Everytime I walk in Leah greets me with a friendly smile and always eager to help me. Ive even switched locations because I trust my belongings here with Leah!

Leah was very helpful and answered all our questions and concerns! She was very friendly and easy to talk to. Great customer service!

Leah greeted me with big smiles and answered all my questions and concerns. She made the whole process so easy! I showed up, signed up and left in less than 10 minutes! Thank you so much Leah! Your help is greatly appreciated!

Leah was awesome with helping get everything set up!

Great experience and very helpful, Leah Made transferring units easy.

Excellent Business!! The place is spotless and well maintained. Leah, the property manager, has impeccable customer service skills and is considerate, knowledgable and always has a ready smile. I would definately recommend this place for all your storage needs!

I am so wonderfully pleased to have walked into this facility. Leah is a breath of fresh air. So very helpful making sure you are taken care of. Always clean. I also had great and friendly service from Tyson. Thanks for such great customer service you give to everyone.

Bill is a great guy!

Thanks Bill! You’re awesome!

Leah is friendly and always kind! The location is clean and I am very happy to store my belongings here.

The service is great and with a smile. I enjoy coming in and paying in person every month.

My experience was great. Leah was very helpful and showed very good customer service. Everything was well explained and I left the facility feeling good about my decision to get a storage at this location. Thank you.

Leah & Victor are really great workers they went out of their way to help me every time I come to the storage they deserve a big raise

I've always had a good experience with public storage. Destiny was very helpful and informative.

Such a pleasure to do business at this location! Worked with Tyson who made my work easy and snag-free. Pleasant, patient, professional and personable. Really brought a ray of sunshine into my day. Thank you, Public Storage, for hiring Tyson to work in a position that interfaces with the public - you couldn’t ask for anyone better to represent the face of your company :-)

Maria service was great!! Totally recommend her

Thank you Leah and Maria for such amazing quick service. Very personable and friendly.. clean space

excellent service from leah, very attentive

So appreciative of Leah! She took her time to make sure I got exactly what I was looking for. She was super sweet and welcoming. I have never gotten a storage unit and she made sure all my questions were answered. Makes me feel great knowing Leah is apart of this team. I know I can always go to her for any further questions.

Leah the manager, provided amazing customer service! She was very helpful! Was able to accommodate my needs. I highly recommend this location.

Leah is truly the sunshine during a dark time. Losing a parent is a difficult experience. There’s a lot of administrative and laborious tasks involved that suck up a lot of time while you’re grieving. Leah made the task of cleaning out my parent’s storage unit as easy as possible with the best customer service I’ve had in a long time. She was so kind and friendly and there for me every step of the way from paper work, to accessing the unit, to junk removal, and then finally closing the account. Thank you!!

LEAH was awesome and she was so relatable felt like family!

Leah was super helpful once again. She always makes my visit easy and the experience very pleasant. TY Leah!

Leah is awesome.. I love her! She is friendly, professional, knowledgeable, and very helpful. She has gone above and beyond to provide us with exceptional customer service. She truly cares about her customers. If you are looking to rent a unit, this is definitely the place! 😁

I was in great need of storage for my growing business and found public storage in my local area. I was able to find a space at a cost that was in my budget and moved in immediately. The customer service of Leah Gonzales was professional and informative.

Well the reviews were right…Leah is amazing! Went in to rent a unit today and I couldn’t have had a better experience. She is professional, knowledgeable and pleasant to work with. Answered all my questions and got me set up in no time! In these times where customers service is almost non-existent this was a refreshing surprise.

Leah is outstanding!! She’s available, knowledgeable, and eager to help. The only downside I see is that water can and does get in along the bottom of the door when it rains. A tighter seal would be helpful.

Leah es muy amable, fue super profesional me ayudo con todos los trasmites, me mostro el sitio y me hizo sentir super bien recomiendo el lugar para los que necesiten un espacio para poner sus cosas

Very fast and easy good customer service thank you

My sister highly recommended this location to me. Leah and Tyson helped me get my storage set up. They were attentive and I appreciate their service.

Leah was helpful, definitely recommend.

Received great service by Bill. Awsome customer service..

Thank eddie for looking out... for me... helping me lock my.. unit.. when i totally forgit to lock it this morning... thanks again

What can I say? Leah is the best! From the day I first rented my space, and all along the way, Leah has gone out of her way to be extra helpful and give great service. Highly recommended!

Eddie was awesome. Very helpful and thorough with all the information.

The staff were very friendly and especially Arnold was very helpful and professional. Answered all my questions and helped with setting up the app. Great experience.

Eddie and leah are the best. Enjoyed my time here with them. Thank you alot. I'll be back eventually

Leah was wonderful, friendly, and knowledgeable

leah best service well honest helpful

Lead is awesome , very help full and explained everything well . 👍👍👍👍👍!

Regular

The staff Eddie and Leah was very helpful and professional. Both have excellent customer services.😊

What a great place to store your stuff! Convenient location, everything is on the ground floor, good rates and safe. Leah was particularly helpful to me on check-in, check-out and in notifying me that I locked my storage in the open position. I really appreciate Leah’s helpfulness!

Been a customer for 10 yrs. Have been impressed with the service and helpfulness from Leah. Highly recommend.

Helpful staff, clean location, great experience!

Leah is one of the greatest customer service people i have had a great experience with. She is so helpful. She deserves a raise if you are able to give it to her. Sincerely, Therese

Had the pleasure to have worked with Leah, who just so happens to be the Property Manager, & she was Great. She took care of what I needed to get done. If you need a storage unit, go & see her, & you will see what I mean. Awesome Service from her... Thank you Leah!

Leah was very helpful and always very polite she deserves a pay raise for having such wonderful cheerful attitude grate customer service

Great place great service.. very friendly...

Leah and the staff here are wonderful. She went above and beyond to help find solutions for my unique needs. Thank you, Leah. Its tough to find customer service like you provide. You are a gem!

Leah and Eddy are just great! My storage unit got a bad incident while I was out of town, Leah informed me immediately and took care of the case over a year! They are experienced and professional, you can always count on them!

Amazing service by Eddie and the team there. Highly recommended

Eduardo me ayudo a encontrar un espacio mejor

It’s my first few days here at public storage and already I’ve had excellent customer service this young man Eddie really took care of me and help me out with my storage he went above and beyond couldn’t be happier with my time here in Public Storage thanks again Eddie you’re awesome !

Extremely satisfied with our move in and the move out. Always a pleasure doing business. Thank you

Everything good Eduardo

Leah was exceptional! She and Eddie were very helpful and did everything to possible to make me feel comfortable with my decision to rent.

EXCELLENT CUSTOMER FRIENDLY SERVICE... BY KOLBIE.. 4GIVE ME.... IF I.... MISSPELLED YOUR.... NAME - HOWEVER, THANK YOU.... FOR BEING VERY POLITE & COURTEOUS... VERY MUCH APPRECIATED...

I have been renting from this place for more than 3 years with no issues, Good service, and convenient New app is awesome.

Very clean appearance!

Easy access, very friendly and helpful service.

Met Leah, awesome service, very helpful and knowledgeable, highly recommend to friends!!!!

Leah has been a great help and go to person for me always ready to assist and a great asset to public storage.

Buen trato y servicio rápido!!

I have been here a few for 2 years and have always received exceptional service. Leah is the best ask for her.

Leah is such a sweet heart she is a fantastic customer service representative deals very well with public, great trouble shooter she has a great personality. If I could give her a 10 star I would.

Leah was so incredible and had such incredible customer service. I wish I could give her more stars than 5.

Bill was absolutely amazing!!!

Leah was very helpful in planning for future downsizing if my storage unit. I appreciate Leah's patience and efficiency. 😊

Angela and Leah were the best people to go to for any questions! They were both super friendly and answered every question I had. They were able to help me out in my awkward 1 month situation. Thank you Angela and Leah for the amazing help! Will definitely book here again if I need storage in the future.

Wonderful and efficient service. Leah was fantastic and extremely friendly. Answered all my questions. 10/10!!

Writing this as a test to see if it shows up. I keep getting people who say yes to review but never get any

A trainer took excellent care of my storage needs. He trainer was very courteous and helped us and another customer with perfect smoothness and warmth. Thank you for having such wonderful employees!

Just moved from another Public Storage to save some money and all of the employees provided exceptional customer service and were extremely helpful! Thank you for your help!

Leah provided excellent customer service for me when I was on the phone and we the original reservation. And today when I met her to go to my storage space she was equally helpful. I consider her a true asset as employee to Public Storage.

Leah she really helpful thank you

Leah is caring and helpful, made my transition easy. Thanks Leah and keep up the good work. You're a stellar employee!

Mz.Leah, was Great😊 Customer service was Awsome and she is Very patient and have a listening ear. She does what she can possibly do to help your needs👍🏿

Leah is a very good manager. Has extreme knowledge of her job and customer service. I have been here 4 years and she has always helped me when I needed her assistance.

Outstanding service provided by Leah! Professional and took all the time needed to answer all my questions and concerns. 👍

Great service provided by the manager Lea. Location seems fairly new and clean.

I don’t rent at this one but because my storage office is always close I pay here. It makes it convenent that the are offices everywhere here and you can pay anywhere. Thank you for Leah for helping she always nice to me.

Leah is super friendly and helpful. I've been renting here for years. They are always clean and professional. I would definitely recommend public storage at Vista Park to anyone that needs storage units/ service.

Great Location never have had any issues and managers are great

Leah was really polite and helpfull. the process was quick and easy great costumer service.

Walked-in for a specific type of storage and got one in less than 15 minutes. Leah was so kind to show different size units to make sure I realize what can fit. The storage prices are also very reasonable and the neighborhood seemed very safe.

Easy setup and great services

From start to finish, the process was super efficient and super friendly. That’s all you can ask for. Angela, at the front desk, was a real pro. Highly recommended.

The staff is so friendly and helpful! They are very good about calling if something seems amiss with a storage unit. I have forgotten to lock my unit several times and they called to let me know. Leah , in particular, has gone above and beyond to help me with renting and transferring several storage units during the past year.

Leah is a great Property manager here and Malani is wonderful. Along with Eli who was of great service.

GREAT STORAGE PLACE

Leah was great!!!!!! Go see her she will take care of you!

Leah was fantastic helping me today - awesome customer service! I was complicated and at the end of the day too and she went out of her way to help me out.

Great customer support!! Leah was very helpful.

Leah and her tram are awesome. Thanks for always helping me with a smile.

I come to here after the flea marketing and Leah helped me out. she is so nice and helpful

Left all my belongings here over 3 years ago, came back to find it in perfect condition. The staff and management here goes out of their way here to accommodate you. I flew in to start sorting out how to close and clear my unit, Leah the manager in this location went above and beyond to make this process a breeze. In this crazy times we are living in, she makes you believe in people with a good heart still exists. Many thanks Leah for making this process such a breeze!

I reserved a locker and was warmly helped by Leah the manager. Everything went smoothly and quickly. She gave me all the necessary help and more. I was in and out before I knew it!

Is to $$$$ for just a 5x 5 space

My locker was broken in at City Sports club, had my wallet and car stolen. Luckily I had my Smart Phone with BofA and able to get some cash. My Public Storage on Capitol does not have staff on Tuesday and Wednesday. I needed to get my old driver's license for identification and with my storage keys was with my car keys. I gave them the information plus Smart Phone app and they called their manager Joseph and was nice enough to drill out the lock (he came from his home to help me out) I found my prior drivers license and was able to get a temporary license with the replacement in a few days. On such a terrible day, Leah the the other lady plus Joseph shine a little light/ Thank you all.

I had to update this review, When i first signed up the access hours were great. I work from 9-530 so having access until 9:00pm was great… without any notice they “temporarily” changed their hours and eventually it became their normal hours. Yesterday I had to pick up and drop off some items, i overstayed by 8 minutes didn't think that would be an issue. Today they sent me an email telling me to not do that again which i understood, but them calling me to reiterate that message is just a bit much. Will be relocating after this month. Great facility but not the greatest at communicating… Unless its an inconvenience to them.

Got a small storage unit today and it was a very smooth process thanks to Alana who helped me! She was very friendly and knowledgeable.

I’ve been renting here since 2018 and Leah has always been helpful, I’m always looking forward to seeing her. The location is clean and maintained, I would definitely recommend this specific facility!

Every time I come in Leah is always with a smile on her face ready to help. Amazing customer service and excellent hospitality. I would most definitely recommend this location if you’re in need of a storage, the people here as always so welcoming.

Excellent customer service. Very friendly and helpful. Facilities are very well kept.

Leah was helping me renting out the storage space today. She perfect, nice and fast. Recommended to everyone!

Angélica helped me today! Thank you!

Great customer service; very friendly,leah helped me out alot.

Lea and her staff are Great, never had one problem getting any help and they always had a smile while doing! I highly recommend them. And definitely ask for Lea, she has everything under control!!!

I appreciate everything this office has done for me, especially during the pandemic. I thought I would just be using the storage space for a few months, well COVID changed that and I ended up needing it for 1 year and 4 months. They were SO patient and understanding to my situation and worked well with me. Leah the property manager is heaven sent. She is genuine, professional and fun to talk to :-) Alanna has also been great to work with. She's very kind---even when I wasn't (oops) sorry Alanna! The site is kept clean and you will have peace of mind knowing your valuables are stored in a safe place. Thank you all, you have been such a blessing to me and my family during a very difficult time. God Bless.

To say that Leah, the manager of the Public Storage on Vista Park, is absolutely AMAZING would be a understatement. She has ALWAYS been helpful, and her example is proven through the customer service skills of her team members. I love this location. I would have moved to another location a long time ago when the access hours were shortened. No other public storage team compared to Leah's. Thank you so much for time, your patience, your (always right on time) high level of customer service.

Very good service by Leah. Some offices are closed in the area but she is always there to accept my payment. Thanks Leah!

Leah es una buena representante de public storage me ayudo bastante con lo de mi pago automatico y tambien me ayudo para tener mi aplicacion y hacerlo todo mas facil para mi Leah simplemente la mejor en servicio al cliente

The staff are very professional, respectful and very informative. Special shout-out to Leah for making my move there easy and fast she was very thorough with all options that are available to us thank you again for all you guys do we appreciate it much love

Process easy and fast. Thanks to Leah

Exceptional service from the Leah and her team! The facility is always safe and very clean. I would highly suggest this location for your storage needs.

I've had to use Public Storage a couple of times in-between moves. Alana and everyone else here made everything so easy and fun. Great facilities and a good location.

Came here looking for a storage unit at a fair price and found one. Alana was super helpful and upront with the cost and fees. I highly recommend this place if your looking for somewhere to store your stuff the staff and alana are always super helpful and friendly.

Joseph & Angela is perfect!!!!

Angelica who helped me yesterday was awesome. She's VEEERRRY patience with me which I'd really appreciate it. Thank you so much!!

Angelica helped me out and she was fantastic! I really recommend this location because it's central and the staff is courteous and professional. They also regularly patrol the property to make sure there are locks on all units. If one doesn't have a lock, they call whoever is renting that unit! (Talking from experience here). Overall, we're very satisfied with our experience with Angelica and team.

This place keeps changing hours by time you get off work they are closing.

Good

I cannot say enough great things about my public storage experiences. The staff is so sweet and helpful from start to finish. And very quick to help when my situation got complicated. Very awesome people especially in the difficult times we are having. Such a breath of fresh air and wonders for the soul. I would like to thank Victoria at Curtner location and Angelica at Vista Park location and even their supervisor for all their help and kindness. I would like to share that I went to a different facility first and they literally turned me away. I cannot thank you all enough. God bless you all and your family!!! Keep up the stellar work!

This place is really clean and the staff are very professional and courteous

This is the cleanest storage I’ve ever seen. They really take care of it. The staff is friendly and Angelica is super helpful. I had a few questions and she was able to help me right away! Thank you. I would definitely recommend this place.

Good storage at a reasonable price. Used for about 10 months, fast service!

Angelica was amazing!!! Very professional and courteous. Promote her 🙂

I have a grea time with the help of Angelica She made everything easy for me and also she was very happy to show me 3 different size units and also offered me the insurance to get cover . I think shes really smart and sweet . Thanks to her you guys have now a new costumer since i ft super happy with the great costumer service she provided me .

Good job angelica

Great service and communication from Angelica. Thank you!

Alana and Joseph were extremely helpful and very knowledgeable with what they do.Very friendly and professional service 👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽

Thanks Leah

I just left this establishment and was given a tour by Angelica Molina...very professional, answered all of my questions, showed me a unit that would meet my needs, and made herself available for further contact on any further inquiries I might have. I believe she made a sale! Angelica should be promoted by this company’s administration.

Great. Customer service!!

Angelica and Alana were honestly super helpful. Our first time having to use a public storage, they answered all the questions we had and were super friendly! Made our experience a great one.

The online check in Was so easy and simple the process was so fast, get in, find your spot, grab your lock and move on in, I didn't deal with a soul and that's how I preferred it at that time. Way to go!

I have had an awesome experience at Public Storage at Vista Park! I was surprised at how spacious the 5 by 10 space was, and may even transfer to a smaller unit—both are great deals! When I needed help with the storage door a staff member named Alana came to my rescue! She was friendly, and answered all my questions. Alana even tied a new rope on my storage door to help me access it easier! What outstanding customer service! Kudos to Public Storage and Alana for making my storage experience smooth and pleasant. Highly recommended!!

Great management!!!

very nice people and very helpful

Leah and Thanh made me feel very comfortable storing my items here. I feel lucky to have found this location especially since i got a great deal!

Alana was great in helping me find The right storage for me. This is where your mom gets she was very kind and friendly and showed us around the facility. They have great rates here and offer good and Incentives.

I’m glad I came to the public storage on Vista Park! Leah was informative and very kind throughout the whole process. I look forward to coming back for my storage needs! 10/10

Needed a unit fast for my daughter who is moving back home. We rented the unit online and the process was super easy, fast, and painless. The property is clean and well maintained. The manager and staff are really friendly and knowledgeable. Highly recommended to store your stuff here!!!

Yesterday i received Great service from Leah on my first ever Storage unit. She was more than helpful & went the extra mile for me that resulted in a different storage unit than expected. She Saved me more than $50 a month! Thank you tremendously!! This is a great business ran effectively !!

Public Storage on Vistapark met all expectations. The property manager Leah provided exceptional customer service and resolved my issue quickly. Thank you Leah!

Thank you leah and destiny great customer service

This public storage location on vista park San Jose ca has the best customer service and is very well cleaned. Property Manager Leah is very nice and very helpful with great service I would recommend this public storage to people in the future.

Great costumer service. Leah was super sweet and so helpful. I definitely recommend this storage. Ask for her and she will help you and get you what are looking for

Leah was awesome fast friendly very courteous service

Great very helpfully thank you

Had great surface here . Alana was so very helpful..she was such a delight

Alana was very helpful and kind she is a great fast and easy thanks

I have been a customer here since 2013 and it has always been secure and well managed. Leah and her manager have always worked with me to get the best units at the best price - not something you normally expect from a storage vendor!

Leah was SO helpful and personable! If I had more than five stars I would give it!

Absolutely love Leah the property manager!!! Always greets me with excitement and great energy. This property is always maintained and I have a peace of mind knowing that belongings are safely stored!!!

Great customer service, In and out didn't have too wait Clean,frienly.

Always receive great customer service from the ladies here, we've been renting with this location for over a year and everything had been great!

Leah has been here a very long time, is very knowledgeable, and has A+ customer service! I highly recommend this location for your storage.

I had a great experience with Sandra! She was really a great help in finding a storage spot for me. I loved her energy this morning it really was a boost to my day. On top of that I was in and out of there, no lagging around and making me wait. I’ll be recommending this to anyone who ask me about a place for storage.

We have been customers since 2011. we’ve always received very positive greetings and help from the staff at this public storage location

Greate At location

I have rented at many locations for my storage needs but this location is hands down the best! Leah is well versed in her storage knowledge and has undoudtably the best service skills in any public storage in the area. She is always ready to greet you by name with a smile, be sure to ask for Leah. 😉

Leah and destiny are AMAZING!!! Very knowledgeable and helpful! The property is super clean and I never feel unsafe. Highly recommend using this location for storing!!

Mi experiencia en este lugar con Leah fue la mejor. El vestíbulo y la propiedad están limpios y bien cuidados. Recomendaría alquilar un espacio aquí. Gracias Leah!!!

Leah and Eli are doing a fabulous job! They are always professional and are always available to help anyone with their storage needs.

Just rented a storage unit at this facility. The move in process was very easy and quick. Location is very clean and manager is really nice, she came to check on us and make sure we were all set. Five star service at Vistapark Public Storage!

Exelent prices great location and easy access

Leah was very helpful and explained everything patiently and fully explained.

The service was very good they always very friendly with customers

Leah was so very helpful and welcoming . We went through the process super quick and smoothly and was able to get out of there feeling like I can trust that my belongings will be safe. Thank you so much for your wonderful hospitality and kindness. U made a stressful task simple and non stressful headache . Thanks 👍👍

Lillian was extremely helpful in setting up my first storage unit! Thank you!!

Very easy and helpful with questions thank you for the help Lilliana

Very friendly and professional during a tough time. Got a very fair rental price on a locker after closing another somewhere else because I was getting ripped a new one month after month. Thank you Nicole for the seamless transaction.

The girls here are amazing!! They are so helpful and caring. Ask for Leah, shes been there for years and is very knowledgeable, she will take care of you!!!

Went in to pick up moving boxes and some packing supplies. Everyone at the front was friendly and eager to help meet my moving needs. Prices weren’t that bad either! From start to finish... a great (quick and easy) experience. I definitely recommend them, facility was secure and clean.

The facility is clean and well maintained. Tianna was wonderful and very accommodating. Great customer service I would say. I'm glad I've chosen this storage location!

One of the cleanest storages you'll ever see. The manager and the staff are all amazing.

Go see Tiana for storage! She is very friendly and this location is very clean .

Alana, was so helpful with all the information I was needing and showed me the places, she was really lovely and a nice young lady. I really liked her nice and positive attitude and I’m glad that you guys have her thank you. She’s the best

I have been a customer for a while now and EVERYTIME I come in I am greeted with a smile! Leah and Eli are great employees and public storage should be proud to have workers like that representing their business!

I’ve been at Public Storage for years and Leah has been so helpful. She knows exactly how customers should be treated!! Would definitely recommend this location to everyone.

Excellent service! Leah is friendly and provides excellent service. She makes the process as smooth as possible. I refer this location to everyone.

Gre at t place for that extra stuff you cannot fing a place for but do not want to throw away

Great customer service. Leah was very knowledgable and helpful. When she told me they had rented out the unit I had reserved I started to get worried but then she put me at ease when she told me that there was no problem and they were upgrading me to a larger unit for the same price. She was able to answer all of my questions, and I had a lot of them. The facility is very clean and easy to access.

Cindy was most helpful and the best customer service I have received there. She helped me transition to a new unit. I have been a customer for over 10 years! The other ladies the day before seemed to be a bad mood and not like their job and it showed. Thank goodness for Cindy who was knowledgeable, practical, very nice to deal with. She gave exceptional service. Very clean and well kept facility!

Cindy was fantastic. She is very friendly and helped me get my unit set up and moved into!!

Your service is absolutely excellent,thank you Leah

Leah and her two helpers! Amazing people. I needed to switch my lock because I lost the key. Wife really wanted her christmas tree and today was my only day off. Leah scheduled me in and I was in and out in a flash! She is amazing and super helpful! Heard many horror stories about public storage and was always worried about it before. Ever since we started here with Leah she has been helpful all the time and main reason of recommending people to this location instead of elsewhere. She knows customer service and 100% all the time.

Cindy and Leah were excellent in service and were vary kind and had answer to every question I ask will highly recommend public Storage to all my friends

The lady the the front desk explained everything in details, and my online reservation was as upgraded from 5x10 room to 10x10 without any extra cost. Let’s see how the overall experience goes!

Fantastic service with Vanessa and Leah! Super easy process from start to finish. Totally recommend this location!

Leah was super helpful! Great service... $1 first month on selected units. Clean facility very safe.

Leah has been amazing help today! We were in and out and was able to satisfy our storage needs!

This review is well over due , this is my experience with public storage I have been doing business here for a little over two years , Leah the manager has always been very helpful and honest and quick to answer back with any questions. I have recently had to upgrade my storage unit to fit my business needs and Leah helped me make the better decision in what size unit would help me and so far it has worked out great. This location is great because Leah and staff, plus the hours 6:00 am to 9:00 pm and the property is clean and they do lock checks on the units to make sure the are properly secure. Thanks again Leah

the manager Leah is always very nice and I appreciate her help and I hope she continues her job here because she makes a difference

Excelente No problema .Leah helps alot. Work hard everyday

The staff is so nice and helpful. I enjoy storing here, facility is clean and newly updated.

Leah and Vanessa are awesome! I came in to the Vistapark location earlier today to inquire about storages and pricing and they answered all my questions. I appreciate their knowledge and expertise. I’m moving next month and will be back to rent from them! Both Leah and Vanessa have excellent customer service and I’d recommend them to anyone!

I've been a customer of this facility for a little over a year and I have to say that the customer service, is - bar none - the best I've yet to come across. Leah and Vannessa have always been helpful, friendly and proffessional. The place has always been well maintained and clean, I would recommend this place to friends and family.

Amazing customer service from the staff as usual. The ladies here are always happy and greet us with a smile. The facility is one of the nicer locations, definitely consider this Public Storage for you needs!

Very helpful and very friendly :) Nahid and Vanessa helped me out getting a storage and it was a absolute pleasure.

I have to say... most PS dont have the best rapport... yet I have to give it to the lady's at PROPERTY # 08034 Vista Park... Leah, Vanessa, and Sherry make moving easy... even when things dont go according to "plan". I've rented from other facilities and there is no comparison by far. These ladies not only work together like a hand in a glove, but where one leaves off the other picks right up. Not only are they Efficient... Timely... and Respectful... they where Empathetic to our situation in all our frustration. We had the wrong size unit and ended up having to move into a bigger one. No hesitation!!!! These ladies made it happen!!! Thank all of You... THE TEAM WORK... CLEARLY MAKES THE DREAM WORK!!!! Love Ya'll... Pam Norwood & Angie

Love this place. Vaness and Leah made my experience so fun and easy. I recommend this to anyone wanting a storage. Plus they go the extra mile to get you what you want. Cant beat it 5 stars for me

The property is clean and easily accessible being so close to capital expressway. Glad we chose this location for our storage.

Vanessa is a very nice and professional representative. I give her 5 stars service

This place is very clean and has great employees. Kolbie helped my dad rent a space today and was super helpful and very thorough when explaining the terms of his rental agreement. Thanks again Kolbie for all the help we look forward to seeing you all soon and will definitely be recommending this property in the future!! 👍🏼

This is a great property, I have been storing here for a couple of months now and have stored at other Public Storage properties in the past. Out of all the properties I've used this one is by far my favorite. The property manager Leah is GREAT and also her team Vanessa and Kolbie are very friendly and helpful. They always have smiles on their faces and always look like their having a good time.

First time using a public storage. The ladies at the office just made everything so easy and stress free. Awesome customer service by Daisy. Clone these ladies.

This facility is very clean. Today I came in to find the right storage for my stuff. I meet Leah and Vanessa, both treated me in professional manner then provided me a storage big enough for my stuff. Thank you Leah and Vanessa very much

Location is always clean, safe and staff have been so helpful! Thanks Ladies!

Leah is the best. I was only gonna get a unit for a month and now at almost a year, Leah has been professional and patient. I was going to stop my storage because of the cost keeping a big unit and Leah helped me get into a smaller unit with their best promotion at that time. I am very happy with this facility it's clean, safe and simple.

It’s already stressful having to deal with a move, I came here in a rush to find something that’s reasonable in price. Leah did a great job at showing me the spaces and helping me figure out what would be best for all the stuff I had. She was very knowledgeable, kind and made this process less stressful. Definitely would recommend her for help!

Michele was very professional and very helpful.. she made my moving experience with public storage so easy and smooth. Thank you Michele for your help and professionalism.

LEAH AND DAISY WETE NICE FRIENDDLY AND FUNNY

Thank you Daisy and Leah for the wonderful service.

Daisy and Leah great customer service really helpful

Leah was very helpful gave me all the information I needed and made everything feel comfortable. Thank you Leah.

Erica was so helpful and pleasant to work with. She made me smile when I needed to smile. She brighten my day.

Thank you Sherry for all your help today!

Leah is wonderful and extremely professional. Erica and Sherry were funny and all were helpful. Clean, organized and secure. Quick and easy process.

Leah and Sherry were awesome help signing me up today, thank you ladies!

Leah was extremely friendly and helpful. She made everything super easy for me as this was my first time using a self storage!! 5/5 stars!!!

Leah was awesome! Best customer service I have encountered with Public Storage. Very personable and efficient with her job. Thank you for all your help today! Maria :)

Leah provided excellent customer service! This facility is very clean and safe. Definitely recommend!

I had not visited my site for over a year and as a result I had forgotten my password and when I reached my unit, my 2 locks were frozen. Leah and Kathy were doung their rounds and stopped to help me. Replaced my PS purchased lock, no charge and I was very grateful. I have used this PS facility for over 5 years and the people who work here are the best. Thank You!

Very clean place. Never a problem. Pricey,

Antonia was great and super helpful. She showed me multiple units to ensure I was comfortable with my storage unit. It was an easy process. Great service!

Wonderful Staff - especially Antonia- clean and detailed - love the fact that she explains everything very clearly -

Great experience here. Nate, at the front desk, was friendly, upbeat, and very helpful in getting things set up. He was able to answer all my questions (like "what if there's not enough room in the unit when we unload the truck?") and clearly explained their policies. The storage unit itself was dry, clean, and well maintained.

Michelle and Nahid were both very friendly and helpful! We had checked out three other storage unit places and were most impressed by the cleanliness of this facility and the friendly helpfulness of the staff. We chose to rent a unit here❤️

Leah was extremely professional and personable at the same time. She made the entire process very easy and quick. The facility itself is very clean and well kept which made me feel comfortable about keeping my stuff here. The customer service really sets this place apart, i would recommend this place to anyone. The prices are great and the staff top notch.

Leah was great! She was very helpful through the whole process. She had answers to every question we had and provided outstanding service in a friendly way.

Michelle and Cindy made changing into another unit so very easy. I have been doing business with this property now off and on for the past 10 years. Always helpful and knowledgable. It is a one stop shop for anything you need for moving and storing. It is easy to get in and out of. I prefer the units not be in a building and out in the open.

I had needed a storage at the drop of a dime (really fast) and called this location got everything I needed and a great price. I was greeted by warm staff who made me feel welcomed and at ease from the start to finish. Manager Leah and Sandra was very helpful with every question I had and as she was helping me she still made time to greet other customers as they walked in. I would recommend this facility to anybody who needed a storage with great online prices and freat security.

Antonia very good

Leah was so efficient and got me taken care of in a short time. Great service!

Nate was beyond helpful. He went out of his way to show me multiple storage units and help me figure out which would work best for my needs. I really felt like he wanted to help me get the best deal possible while not spending for space that I didn’t need. 5/5 Came in again to finish my paperwork and finalize the deal with Antonia! She was amazing, and helped me get squared away. Great team.

Nate and Michelle were awesome, very helpful and made the process easy. :)

I just had a superb customer experience with the guys here. What an excellent service! To the management of this business, kindly duplicate michelle and nate because they really did an excellent job.

Lauren and Leah were so helpful today when I set up my unit! Location seems fairly new and very clean!

Leah gave exceptional customer service and was very knowledgeable. Highly recommend this location for your storage needs.

Can drive right up to the storage units. Get a better price if you book on-line.

Leah and staff were so helpful

Leah always makes it easy the process of getting a storage easy.

Rat infested!! I have 2 units, and both have become completely infested with rats, even though I have only household items (NOT food) in them. The Public Storage (PS) insurance, which I purchased, only covers a tiny portion (less than $100) of the cost to cleanup, sanitize, and disinfect, as well as repair or replace all of the ruined items, which will be THOUSANDS of dollars. I have no idea how they got in, and all PS will do is give me rat poison. They won’t even apologize, much less accept responsibility for building and running a facility that allows such destructive creatures inside. I recommend you run from this location, or you’ll likely suffer the same loss. UPDATE: I was able to get in touch with Leah, the property manager. She said she doesnt have the authority to approve any rodent cleanup expense herself, but offered to contact the area manager on my behalf. Leah was very nice, and admitted to knowing it is a huge problem due to nearby construction. I hope to be able to update my review to a higher score, once I hear from the area manager. We’ll see if she is willing to assist in any way.

If you are in the market for a storage unit, I HIGHLY RECOMMEND PUBLIC STORAGE on Vista Park. Management is above board! Leah and Naheed set a example that the rest of the staff adheres to. They are patient. They are professional. They should use this location in a commercial! Seriously... Thank you Leah and the entire staff for your consistent kindness. #5149

Samantha was very nice and helpfull

Great place to store our stuff! the Property Manager Leah was very nice and helpful. I will be recomending this location to all of my friends and family!

Just came in and rented my unit with Leah! She provided great service, I recommend this location!

Great service. Convenient

Excellent service! Makes your storage transition nice and easy.

Nahid was fantastic. Wonderful in explaining and helping us with navigating the place.

Clean, helpful and very pleasant...one of my better choices

Nate and Leah were amazing! Great customer service! Very helpful and pleasant to work with!

The property manager, Leah, has the best customer service skills of anyone I've ever met! She is friendly, attentive, patient and extremely helpful. Every time I've been there, she's had a ready smile and a sympathetic ear. A few times I've been there to witness first hand how she dealt with irate customers -- all while answering phones and training new employees. She was sympathetic to the complaints of these customers while maintaining the integrity of the company's policies; respectfully addressing their concerns in a calm and professional manner. She was not condescending or tell the customer they were wrong, instead validated the feelings of frustration the customer expressed. My compliments to Public Storage for having an invaluable employee such as Leah on their team!!

Came in to rent a storage for my first time. Leah and Nate were extremely helpful and knowledgeable! They were friendly and have a great sense of humor, it was a pleasant experience and I would definitely recommend this location for your storage needs!!

I met with Leah at public storage on Vista Park in San Jose and was extremely impressed with her customer Service skills. While assisting me with my storage rental she was training a new person, and also greeting other customers in this busy location. If I had a customer service position open in a company I worked for I would want her there, because it is hard to find people who are professional, friendly, and helpful.

Leah, Shawn & Destiny are some of the best people! Very helpful and knowledgeable in getting me and my needs met for storage solution. Awesome teamwork!!!

Cleanest storage location in the area! I have rented here for a while and Leah and staff are always helpful and pleasant to deal with. Highly recommend for your storage needs.

Leah and Robby were able to guide me in the right direction for my storage needs. Best customer service I've had in a while.

The first thing I noticed about this property was how clean it was. Leah was also very helpful and was able to get me the perfect storage.

Amazing customer experience, thank you for all the help.

Samantha and Leah were very helpful! Very fast process.

Antonia is amazing. Give them more money.

Sandra and Fatima we're great!! 👌💰📬

My experience was great with Sandra. She took the time to explain the process in detail. She’s very helpful even when she’s not feeling good. Thank you!! 😀

Very pleasant and friendly

The staff is nice. You can access from Vista Park or Snell. Good lighting. Good prices with 1st month deals sometimes.

Very clean facility and highly recommended. Great price/location! Bertha was very helpful.

Just got driving 125 plus miles so I could get my stuff for the track. They now close at 6 apparently. So I feel like they have my stuff held hostage. I will be looking for a different storage unit immediately. This place sucks. Not willing to help at all.

Great service fast and easy service held a unit for a extra day for me. Thank you Bertha for the friendly help.

rip off when it comes

Mike is very good helper every time I need a storage I comes to expert mike good customer service

I must say that Nahid and Fatima are very knowledgeable and really helped me out with my storage unit. If you are looking for a storage unit, I highly recommend working with either one of them. The units are clean and very accessible. Thank you Nahid and Fatima!!!

Samantha and Leah are great(: great customer service

Public storage changing hours so inconvenient with professional that get off at business hours at 5pm traffic coming all the way over here nobody really have the time early to get here so what wats the point I got storage here 2 years already now my car is pal either just my opinion or suggestion should open storage in a later time or storage operates earlier and in between lung stretch afternoon like how much people go to storage a lunch. And continue later

Leah was very helpful, provided amazing customer service and finally made me feel secure leaving my belonging at this location. She was also very prompt. :)

Leah and the rest of the team at this location are exceptional at customer service. The facility is kept extremely clean, and safe. I can't say enough good things about the staff. I highly recommend!

Liliana is great. She helped us with all our needs

Great customer service and decent waiting time. Lilliana helped me get my storage well in a fast and efficient manner.

Nahid is a very helpful person, I was treated greatly & I can't wait to store something else with you guys this place made me even consider a job oportunity. Thank you Nahid

I'd like to show my deepest gratitude to Leah and Fatima! I've been renting storages my entire life. Leah and Fatima made me feel welcomed to join the Public Storage Family. They did a great job of setting expectations and giving great detail of what I was getting myself into. As a Business Owner of my own personal Bike Shop, I can appreciate great employees like Leah and Fatima. They have a great attitude and wonderful smile to welcome everyone that comes through the doors.

I have had nothing but the best experience with this facility. The place is clean, well kept and the service is exceptional. Leah is the manager who always greets me with her contageous smile. That, combined with her knowledge, expertise and great attitude, makes for a pleasant visit, each and every time! She is ready to help you in any way, shape or form! The entire crew offers top quality customer care! Highly recommended!

I came 5:45 PM 15 minute left to close. They helped me to open a new rental space. Great customer service. Recommend this faculty to every one.

Have had storage here for a long time. Service has always been great. Leah is wonderful to work with.

I have been a customer for several years, the staff is outstanding. Leah has always gone out of her way to make sure that all my needs r taken care of.

Our storage was broken into and they were no help at all.

Great service by Leah, I recommended my sister who also rented storage here! Come here for your storage needs!

Friendly people big place

Leah helped us and was amazing! That kind of good help is hard to get these days. If​I could rate her with more stars I would.

Leah and Tim were very friendly, Contract was explained in full detail. I am Satisfied, I got the storage I wanted at the right price.. Definitely will recommend my family and friends to come Here at Vista Park. Great Costumer Service Guys! Big Thumbs Up👍

Clean & very secure! Jessica extremely helpful! Have returned 2× since 2006 !

Friendly property manager. Lots of outside accessible units. Great rates (try online for cheaper).

Leah made the move-in process easy and fast. She was very knowledgeable and answered all my questions! Highly recommend this location!

I needed a place to store my belongings immediately and came to the public storage on vista park. They called me to verify the appointment and when I arrived Leah was prompt with A+ customer service. She asked me what I was storing and made the perfect recommendation for my need. Showed me my storage unit and was in and out in 40 minutes.

This is one of the cleanest Public Storage offices I have ever been to. The customer service by Leah, the manager, was above par. I would definitely recommend this storage facility to anyone who is looking for extra space!

I've rented here 2 years and service has always been exceptional! Leah and her team are awesome. Be sure to ask for Leah she'll take care of you!

I have been with the Vista Park facility since 2003, at that time it was called Shurgard Storage. Since then there have been big changes and at first I was unhappy that Public Storage took over, but then they hired a manager who was not good at her job. Well, I have forgiven all of the issues because they hired Leah. She has been wonderful and has always been 100% professional and still remembers most of the clients by name. She also cares about the people who rent units there, one night I needed to be at the storage unit to remove some items, by the time I arrived it was dark outside. I went into the office to find out how long the gates would be open, Leah saw that I was a little nervous about being there alone. Leah reassured me that I would be fine and she even showed me the security monitors and I saw my unit was the monitors. Leah took the time to address my concerns and was very concerned about me. Leah went again, above and beyond the scope of her duties. Leah's honesty with customers, her integrity and sincere compassion is a rare quality in a manager! Because of Leah, I remained a faithful customer for over 15 years to Public Storage! LEAH, YOU ROCK!!!!! Best Regards, RJ Magin

This place is located well but rundown. They just changed the hours and they are horrible.

Went to this place to rent a parking storage spot for my car but none were available, however the managers Leah and James were very friendly and helpful. I would go back in the future for possibly storing other items.

I would recommend anyone to this storage facility! Great service and nice people! Thank you

Wonderful experience. Leah and Rochelle were extremely helpful and made the whole process quick, simple and easy to understand. I highly recommend COMING IN to have these ladies help you find the perfect unit for you.It was especially helpful to SEE different size units before making my decision. I would highly recommend Vista Park Public Storage to my friends, family and anyone looking for a great price and great customer service on a storage unit.

Great customer service.at this location.. Thanks for making my experience awsome Elizabeth!

Oh man, where to I start? My Wife and I looked at a couple of storage facilities before ending up at what I would call the best by far. Not only was Leah able to answer everyone of our questions, but her professionalism is second to none. I would definitely recommend the Public Storage on Vista Park in San Jose to my friends and Family members. If you're reading this because your looking for a great public storage place, go there and ask for Leah...you'll be happy you did.

Leah was amazing!! I came in and spoke to her after I made my reservation online. She was very helpful, she took her time with me, asked me all the right questions and made recommendations I didn't even think of. She got me packing supplies and a correct size unit. If it wasn't for her I would have got too small of a unit and would not have enough room for all my stuff. She is a life saver!! Thank you Leah!

Alycia was very helpful assisting me and helped me get the things I need.

My rating is based purely on customer service, as I have had bad luck with security at this location. They have taken measures since to make it more secure. The customer service at this location is great. Leah has helped me several times, and yesterday two employees Brian and Dyllion helped me move a piano from one unit to another. They went above and beyond in their efforts to help me. Thanks guys!

Leah has the best customer service. Clean, organized and best facility! One stop shop!

When came in to get a storage Leah made it a smooth transition for me. She explained everything and she made sure that I was comfortable. I tell all my friends to come and see her when they need storage.

leah has really good customer service and I would recommend to my friends and family.

Clean faculty and friendly staff. I had a unit here for almost 2 years and had a great experience. Leah was always helpful when I needed something done and could always count on her. 100% would recommend and continue to use them when I move back!

Elizabeth and leah are def. the ladies you want to look for. Awesome customer service looking out for a forgetful girl who has no idea what she wants . Highly recommended to five them a shot!

Nahid and Leah r amazing. Great facility and excellent customer service.

María María te da un excelente servicio atención y amabilidad rápido y excelente actitud 👏🏻👏🏻👏🏻👏🏻👏🏻✌🏻️✌🏻✌🏻✌🏻👍🏼👍🏼👍🏼👍🏼👍🏼

Highly recommend this location. Nahid was exceptionally helpful and kind, and the facility is neat and clean.

Elizabeth was super sweet and helpful. I didn't want to go with a 5x10 but a 5x5 seemed too small so she found a good in between of 5x6. She was informative and walked me through the whole process really well.

Great service, great pricing, very helpful crew including Elizabeth, Jacky, and Leah! Thanks for all the help!

Maria was a wonderful helper and explain everything perfect. She was really helpful with everything.

Great service. It was a pleasure. So easy to open up a storage unit !!! Elizabeth was a professional. Thanks for making everything go smooth.

The customer service was great . Anna a new employee in training ,did great on telling us everything we needed to know .

I came in to rent a storage and alycia and nahid they were very helpful and I defiantly would recommend going they if you need a storage and fast. Thank you very much girls I don't know what I would have done with out your help today thanks

I've rented here for a few years and needed to upgrade my space. Leah and Nahid made the transfer process simple and easy! This facility is safe and clean! If you need storage ask for Leah, she'll take care of you!

Excellent customer service by Frankie. He had me signed up and in my unit in an hour!

The personal customer service I received from Leah n Alycia n Manager at Public Storage at Vista Park was outstanding they were considerate and very helpful and I would recommend this clean beautiful place for your storage needs.

Alycia was very helpful. Good explanation of services and quick. Would recommend.

My opinion is simple....I needed a storage unit and i needed it quickly.The facility was clean and looked well kept and secure. I was treated politely and i was given great customer service. Leah the property manager was professional and personable...she had to ask questions about my storage needs to help decide what size unit I needed. However she also made small talk with me and was genuine and funny. She wasn't just "doing her job"...and in the customer service field that is the difference between good customer service and great customer service. Great job!

Leah and Frank both provided excellent service very knowledge answered all my questions with no hesitation. Definitely will be refering people to public storage! thanks Leah and frank

Frank and Leah were very helpful in getting me back into a unit after a failed service with PODS. Thanks!

Excellent customer service! Staff member Leah was very nice about showing us the facility & taking her time to help find the best unit for us. Leah was very nice & friendly .Facility is very clean, very secure, and at night time ,it's very convenient & safe as facility is lit up with lights. Over all satisfaction with our personal belongings being secure here. Thank you Leah and great staff members for your support.

MARIA SUPER FRIENDLY SHE is very helful loves ur job.she one of best bworker u have