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Address

3620 Snell Ave
San Jose, CA 95136

Office Hours

Mon-Fri 9:30 AM - 5:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

408-649-7558

408-649-7558

800-688-8057

800-688-8057

Gate Access Hours

Mon-Fri 6:00 AM - 5:00 PM

Sat-Sun 6:00 AM - 5:00 PM

Storage Facility Features

  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
  • Small, Medium & Large Storage Units

Office Hours

Mon-Fri 9:30 AM - 5:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

408-649-7558

408-649-7558

800-688-8057

800-688-8057

Gate Access Hours

Mon-Fri 6:00 AM - 5:00 PM

Sat-Sun 6:00 AM - 5:00 PM

Storage Facility Features

  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
  • Small, Medium & Large Storage Units
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
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    5'x5'
    Online only price
    $ 58/mo
    Online only price
    50% off first month rent
    Small 5'x5'
    • Inside unit
    • 1st Floor
    $ 58/mo $69
    Online only price
    50% off first month rent

    No Obligation

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    5'x10'
    Online only price
    $ 79/mo
    Online only price
    50% off first month rent
    Small 5'x10'
    • Inside unit
    • 1st Floor
    $ 79/mo $93
    Online only price
    50% off first month rent

    No Obligation

  • New

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    10'x10'
    Online only price
    $ 131/mo
    Online only price
    $1 first month rent
    Medium 10'x10'
    • Inside unit
    • 1st Floor
    $ 131/mo $154
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    5'x15'
    Online only price
    $ 137/mo
    Online only price
    50% off first month rent
    Medium 5'x15'
    • Inside unit
    • 1st Floor
    $ 137/mo $161
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 176/mo
    Online only price
    Medium 10'x10'
    • Outside unit
    • Drive-up access
    $ 176/mo $206
    Online only price
    1 unit left!
    Limited availability

    No Obligation

  • Save Impression

    10'x15'
    Online only price
    $ 282/mo
    Online only price
    50% off first month rent
    Large 10'x15'
    • Outside unit
    • Drive-up access
    $ 282/mo $332
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    10'x20'
    Online only price
    $ 287/mo
    Online only price
    50% off first month rent
    Large 10'x20'
    • Inside unit
    • 1st Floor
    $ 287/mo $337
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    10'x30'
    Online only price
    $ 413/mo
    Online only price
    50% off first month rent
    Large 10'x30'
    • Outside unit
    • Drive-up access
    $ 413/mo $486
    Online only price
    50% off first month rent

    No Obligation

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

South San Jose Storage Units Near Capitol Expressway, Monterey Highway

For affordable self storage in South San Jose, Public Storage near the intersection of Monterey Highway and Capitol Expressway is the place to go.
At this property, which sits roughly one mile east of Highway 87, outdoor storage units and indoor storage units come in several different sizes, providing customers with plenty of choices of cheap storage units.
Boxes full of old clothes, collectibles or antiques can store away nicely in a 5x5 storage unit at this location, especially for residents near Serenede or Berry Park.
With more than 15,000 acres of city parks, San Jose is often recognized as one having one of the premiere park systems in the nation. For locals spending time out at Hellyer County Park hiking or cycling, a 5x15 storage unit is an ideal spot to keep backpacks, sports bags, bikes and other athletic gear all together in one place throughout the year.
For families in the neighborhoods around Andrew P. Hill High School, a 10x30 storage unit can come in handy during a move or major home renovation, as the perfect place to store large furniture and household appliances.
The manager of this facility lives on site and the storage units are in an area featuring keypad code access for added customer convenience.
Public Storage looks forward to helping the San Jose community tackle its self storage needs 7 days a week.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 405)

September 30, 2023
Google Public Storage Laura Camarillo
Wowie! Gabby is so kind & very professional. She went above & beyond to help us. Excellent service at 3620 Snell Ave San Jose!!
September 30, 2023
Google Public Storage Candi Camarillo
Today I went to Public Storage 3620 Snell Ave in San Jose to close my Dad's account. A wonderful young lady named Gabby assisted us & she made everything run smooth & easy!! In the future will return to this location because of Gabby!😊
September 27, 2023
Google Public Storage Patricia Gallegos
Catalina had the best customer service, she was a great help
September 19, 2023
Google Public Storage MILEDA ANDREA DOCTOR-FAHRBACH
Gabby has always been so helpful. She keeps the property extra clean. I seen here out just today about 830 am cleaning unit doors for customers!! Never seen anyone do that. Thank you Gabby!!
September 1, 2023
Google Public Storage Mariana Echeverry
Thank u!
August 30, 2023
Google Public Storage Arlene Garcia
Gabby was great offered excellent service. Helped me tremou dously....thanks again Gabby for your outstanding services
August 30, 2023
Google Public Storage Leticia Ignacio
Buen servicio la persona que me atendió muy eficiente la verdad y muy buen trato aparte de que explica todo muy bien te hayuda con lo q necesites..
August 11, 2023
Google Public Storage Ana Silvia Guevara
Gabby was beyond the line, she took extra time to make sure I was completely satisfied.
July 29, 2023
Google Public Storage Saurav Muralidharan
July 2, 2023
Google Public Storage RUDY Sanchez
Teresa was great. Thank you for your time
June 12, 2023
Google Public Storage Cynthia
Good friendly service from gabby and nice clean facility. Very happy I came here!
June 8, 2023
Google Public Storage Maria Salinas
June 6, 2023
Google Public Storage Melissa Galaviz
Bill was patient kind and understanding he helped us get a storage for the first time. Thank you Bill
May 29, 2023
Google Public Storage Amanda Len
Gabby was super helpful and the storage unit is very clean !
May 29, 2023
Google Public Storage Brittney Wright
Came in today and spoke with Gabby. She was extremely helpful and informative. Answered all of the questions I had, her customer service is impeccable!!
May 29, 2023
Google Public Storage Jackie G.
Gabby is great! Very helpful and always available if you have questions or concerns. It’s been a much better place since having her at this location. Thanks Gabby!!
May 27, 2023
Google Public Storage Mando Uno
Gabby was very nice and helpful.
May 22, 2023
Google Public Storage Lupe Castrejon
Good cervir and nice women. Thanks gabby
May 13, 2023
Google Public Storage Jodi Saenz
My boyfriend rents a couple of units here and I had spoken to Gabby regarding information for a smaller unit for myself $$$ friendly she said to take a look online so I did they had a promotion going on I was able to reserve a unit online and then go in and pay Gabby was very friendly greeted me with a smile she took the time to go over and explain everything with me she had a good attitude and and just like that I was done and ready to go except for them closing early I have no complaints about this spot I would recommend to both family and friends.
May 11, 2023
Google Public Storage Stephanie Gaspar
EXCELLENT SERVICE GABBY WAS VERY HELPFUL AND PROFESSIONAL THANK YOU
May 11, 2023
Google Public Storage Stephanie Gaspar
Excellent service, staff (GABBY) was very informative, helpful and professional. Thank you
May 8, 2023
Google Public Storage Ali Paknejad
Gabby was amazing and helped me a lot on finding what i need. Absolutely knowledgeable
May 6, 2023
Google Public Storage Letha Welch
Gabby is awesome. Efficient, helpful, friendly and kind. Helped us pick the right locker, shared a smile and some laughs during what could otherwise be a stressful move!
May 1, 2023
Google Public Storage Ariana Martinez
Gabby was really sweet and helped tons! She’s a great employee :)
May 1, 2023
Google Public Storage Alejandro Delgado
Gabby is the best Work ever
May 1, 2023
Google Public Storage José Jr
Wonderful place! Gabby was really sweet and helped us a lot
April 30, 2023
Google Public Storage Teresa Marlowe
Gabby was very friendly, helpful and professional.
April 14, 2023
Google Public Storage ibrahim Fofanah
I met Gabby today to rent my unit and she gave me the most excellent customer service experience I have ever had in my entire life. She just made my longer and easier with the most robust technology on your platform. Thank you so very much Gabby.
April 5, 2023
Google Public Storage purplkidd purplkidd
Bill was very professional and helpful to me to find the size unit and explained everything to me…thank you bill
March 31, 2023
Google Public Storage Mariesther Venegas Cortez
Gabby was very helpful! Will comeback here again for great customer service.
March 30, 2023
Google Public Storage Maria Plascencia
This place is very nice we have a great customer service personal..Gabby is great !!! go get my place clean...
March 18, 2023
Google Public Storage Joseph Makem
Gabby was extremely helpful. I changed to a larger unit and made some errors in my signup process. She quickly fixed everything and was friendly and helpful in the process. Excellent customer service isn’t always found in your duly walk so it’s great to see people helping customers in this mabbwrZ We need more people like Gabby in the world!
March 12, 2023
Google Public Storage Michelle Shields
Gabby was very helpful and extremely friendly. Love her rain boots too!
March 12, 2023
Google Public Storage Kristopher S
Met Gabby while she was caring for the facilities at Snell location. She assisted with opening, desiccant (dehumidifiers) for the unit, helped cleaned our unit prior to use, etc. Made several trips today and she was there to help as needed. Great woman, happy attitude, I will continue to come back because of employees like this!! 5 stars from me!!
February 18, 2023
Google Public Storage Noe Maldonado
I came in to make a payment and my rate had gone up and gabby was able to help me get the rate lowered and I rent at a different location. She was so helpful. I wish everyone was as helpful.
February 18, 2023
Google Public Storage Juan jose Espitia martinez
Es una excelente opción gracias por la atención
February 13, 2023
Google Public Storage Angela Dang
Bill was great and helped me find my storage unit.
February 13, 2023
Google Public Storage Steven Holston
Thanks for your urgent help-Bill was Great!
February 12, 2023
Google Public Storage Tonya Zee
Thank you, Bill, for excellent customer service last Saturday as I set up a new account.
February 12, 2023
Google Public Storage 袁润
Bill is a really great guy helped me out. Very good experience!
January 29, 2023
Google Public Storage Mona Ching
Thank you, Bill!! He was very informative and helpful through the process of obtaining my reserved space A206. He also made sure I understood how to open, close and safely lock my rollup door.... What a smooth, 1st time experience with any storage facility.. Thanks again!
January 27, 2023
Google Public Storage Danny Hernandez
I’m a lil late with this review but Bill was a great helped he was able to take my payment for my unit at another location.
January 23, 2023
Google Public Storage Raul Lopez
Thank you destiny
January 16, 2023
Google Public Storage David Duran
Thanks destiny
January 8, 2023
Google Public Storage krystle marie
Thanks Bill for providing wonderful service and making my storage switch so freaking easy. You Da Man!!!
December 31, 2022
Google Public Storage Roxanne Gallego
Great location and friendly staff!
December 31, 2022
Google Public Storage Mariana Mata
Bill was great help, nice guy. Happy with service
December 19, 2022
Google Public Storage Luz Zepeda
Te ofrecen un exelente servicing y esta muy lumpio
December 7, 2022
Google Public Storage arthur piekarski
Eddie was so helpful and made a bad experience into a good experience. Went out of his way to help me resolve my issue.
December 4, 2022
Google Public Storage Mer DeCristofaro
Bill was a huge help! I couldnt find my gate code and it was my first time moving in. I also had movers waiting on me to let them in. Luckily Bill was there to set everything straight & make the move in process go smoothly. Thanks again!
November 20, 2022
Google Public Storage Tony A
Awesome experience with Bill. He’s super helpful and I’m glad to be renting here. Easy app access and not that bad on the price!
November 20, 2022
Google Public Storage Annette Davis
Bill made our day so special he was so professional,a great sense of humor and very helpful I would definitely recommend his service when I can he was so awesome!!! Hard to find people in customer service with a great attitude!! But we give him a round of applause because he deserves it!!!! Great JOB BILL!!!!
November 11, 2022
Google Public Storage Antonio Iraheta
Destiny is awesome, public storage es excente propiedad porara rentatar
November 4, 2022
Google Public Storage Roseanna Jamison
Liliana was super friendly and helpful in getting me set up with a promo discount for a new storage unit. 3⭐ Edit: Inconvenient that they close at 6pm on weekdays and 5pm! on the weekends. 1⭐ Edit: When I originally asked how long a discounted/sale rate would last, I was (surprisingly) told (by multiple parties) it would be in effect the lifetime of my account! Decided to give it a shot. Too good to be true? Of course. 5 months later, rate's going up! by about 32% Not unsurprising, but still not cool being lied to your face. Repeatedly. If it's not going to last just be honest instead of false advertising... Wish I could give 0⭐ Edit: is been 3 years...the rate is now more than DOUBLE the original rate. The rate increase wasnt so bad the 2nd year, then jumped again last year... and now just went up by OVER $130. This is ridiculous and no longer competitive pricing.. even with their own rates advertised online 😡
October 31, 2022
Google Public Storage Syeta Thompson
Bill was very nice.
October 31, 2022
Google Public Storage Jeramy Guercio
October 28, 2022
Google Public Storage Ireyal Neal
Had some issue with my storage and Bill really took his time to help compare prices, and find me a storage that fits all my belongings. Thank you again Bill for your kindness and help!
October 27, 2022
Google Public Storage Samuel Aldama
The host Bill is a great assett to this company. He takes his time to explain everything in simple to understand terms and is very friendly. This is very appreciated after dealing with A1 storage who is rude and not very helpful. Thank you Bill
October 22, 2022
Google Public Storage Jairo Santana
Great customer service, bill helped me out switching public storages from down the street to this one. Very clean as well has lots of security cameras around.
October 16, 2022
Google Public Storage Sunny S
Bill was really good he really helped me out and he was really good to me EXCELLENT JOB🤘🏿🤘🏿
October 13, 2022
Google Public Storage Paul Hoyohoy
Joseph and Jeanne are so helpful, my wife actually left our key in the house. and they’re not hesitant to help us to open our storage space. Thank you guys!!!
October 3, 2022
Google Public Storage Juan Seguravega
Destiny is very nice and Ive been renting with ps for a while it id a good company to rent with
September 25, 2022
Google Public Storage JT671 Grow
Great customer service by Bill. I was not sure on the size of unit to rent and Bill was super helpful in helping me decide what was best for my needs. Bill even went out of his way to show me a unit so I can have a better idea. Overall experience with Bill was great! Highly recommend!
September 24, 2022
Google Public Storage Danielle Adams
Bill was amazing!!!! He showed me the perfect unit for what I needed!!!!!
September 24, 2022
Google Public Storage Luz Sanchez
Bill was great, explained everything and was very clear
September 23, 2022
Google Public Storage Alexander Torres
Bill was a fantastic help, made my process as simple and easy as can be. 10/10 recommend his services
September 19, 2022
Google Public Storage Debz Alva
Eddie was real helpful
September 5, 2022
Google Public Storage John
Bill really went out of his way to help me and to transfer me into a bigger unit. Thank you
August 28, 2022
Google Public Storage Alexander Perez
Bill helped out alot with understanding the ins n outs of having a storage. Great guy to have working there 👍🏽
August 21, 2022
Google Public Storage Janneth Galdamez
Bill was very helpful and kind. Great service!
August 20, 2022
Google Public Storage Marie Ortegon
It was my first time at a Public storage, and I didn't know what would be best to store little things of mine with little money I had. Adelena is the utmost helpful and wonderful person I've ever met. I am glad she was able to help me and my partner to us sharing a space to get our lives started together soon.
July 19, 2022
Google Public Storage Nestor Llanas
Bill nice guy and help a los good store
July 2, 2022
Google Public Storage Son Tran
I have been renting here for a few years now and haven’t had any issues and manager Lilliana is awesome. Thank you for good customer service.
July 2, 2022
Google Public Storage Rich Campos
Great location, facility is well kept and the property manager is great. Thank you Lilliana
June 24, 2022
Google Public Storage Rodrigo Saucedo
Property manager Lilliana made is extremely easy to get me set up with the perfect storage for my needs and got my app set up which is super convenient.
June 11, 2022
Google Public Storage Chris Breslin
Iilliana is always superful helpful when I come into the office with at any questions or any of my storage needs! Would definitely recommend storing here! She even help me get set up the PS app which will make my life a little easier.
June 5, 2022
Google Public Storage Matthew Mason
Bill helped my mom & I with great service and thank you for your service. We will be back.
May 15, 2022
Google Public Storage Thomas Le
Helpful super nice
May 14, 2022
Google Public Storage Daniel Ward
Bill was extremely helpful!
May 3, 2022
Google Public Storage Chris Hoang
The property manager Lilliana was more then helpful with finding me the perfect storage made it easy and convenient. Even got me set up with the PS app. Thank You!
May 1, 2022
Google Public Storage Susan Heck
Bill was very helpful showing me the different units so I could select the perfect size for my needs
May 1, 2022
Google Public Storage Brayan Elie
Bill was amazing. Thank you
May 1, 2022
Google Public Storage Jeff Schumacher
Thanks for helping out, Bill! I appreciate you helping me out so close to closing :)
April 2, 2022
Google Public Storage Dwayne Toston
Lilliana is always a pleasure talking to when i come to storage and shes does a fantastic job keeping the facility clean and all the new updates the property recieved makes it that much better! Lilliana is the best manager Ive worked with after years of renting!
April 1, 2022
Google Public Storage Mike Barron
Lilliana and Melani made me feel extremely comfortable with choosing the best pace for my needs. Thank you for the help!
April 1, 2022
Google Public Storage Craige Edgerton
Lilliana was very helpful and professional.
March 17, 2022
Google Public Storage Phillip Freeman
I go there about once a week or so. I have been with them for about 4 years now .
March 9, 2022
Google Public Storage James Souza
Wow ! Excellent service at public storage with property manager Lilliana
March 8, 2022
Google Public Storage Olivia Torres
Lilliana was helpful fast and easy and help set up the app which is very convenient!
March 1, 2022
Google Public Storage Albert Barbarona
I’ve only used the storage here for a couple of months but my experience here has been nothing short of amazing. The entire place is always neat/clean and it’s well-maintained. The staff are very friendly and courteous too! Melanie/ Malani helped me facilitate the move out process and she made sure everything was okay. Kudos to her for her excellent customer service skills!
February 21, 2022
Google Public Storage Yazi and Rhi
I was checking out property yesterday, to look at a couple of storages. Malani was a great help.
February 19, 2022
Google Public Storage Fernando Palmieri
February 15, 2022
Google Public Storage Jason Martinez
I came to the 3620 snell property to inquire about a storage unit. I wasn’t exactly sure what I needed but luckily Malani was pretty knowledgeable of the unit sizes and was able to recommend me the perfect sized unit for me belongings. She made my visit with public storage great!
February 6, 2022
Google Public Storage Sun Bo Hwang
Malani is awesome! Thank you for the help!
February 5, 2022
Google Public Storage NS Ochoa
Liliana es muy amable trata muy bien a las personas les recomiendo este lugar
February 4, 2022
Google Public Storage Sin Cindy
They are very nice and helpful !
February 4, 2022
Google Public Storage Corina Gregg
I went in today trying to get information and a woman name Malani Jacobson I believe that was her name was so helpful she explained everything to me and was so patient with all my questions. Such a sweet heart!!
January 14, 2022
Google Public Storage Cerildo Ortiz
Manager Lilliana was very helpful great customer service
January 13, 2022
Google Public Storage rocky
Great service! fast easy and helpfull. The manager was very polite & i really appreciate and am thankfull 4 all the help she gave. Thanks public storage. 🖤
January 5, 2022
Google Public Storage Sue Hathaway
Exceptional service.lilliana was on her game
January 5, 2022
Google Public Storage Raul Rocha
Lilliana was great. Very helpful and made the whole process easy! Thanks!
December 29, 2021
Google Public Storage F Marin
Linda was GREAT…she was thorough and very helpful, she guided me, and made sure I was very comfortable with her service. Thanks to Linda I am very satisfied with everything. 5 stars…wish I could give more.
December 22, 2021
Google Public Storage Anna maria Galvan
December 17, 2021
Google Public Storage Phu Nguyen
I had an awesome experience at this Public Storage location. Liliana was very helpful with every step of my experience, from paperwork to finding the most suitable storage for my needs. I highly recommend this location and look up Liliana if u ever need anything.Thank you
December 4, 2021
Google Public Storage Margaret Cook
Liliana was very polite and very helpful in informed me on everything. Thank you
November 3, 2021
Google Public Storage Joanna Strenfel
I've had a storage unit for the past year at this location and have had only the best experience during that time. I have an outside unit, which is so convenient, and I LOVE their app which allows remote access. I no longer have to get out of my car to get in and out of the gate!
November 3, 2021
Google Public Storage Salvafor Chava
Liliana she's is good a worker and keeps property very clean
November 3, 2021
Google Public Storage john miller
Lilliana is always a pleasue to work with when making payments
November 2, 2021
Google Public Storage Lucia Garcia
October 5, 2021
Google Public Storage Jeffery Pittsley
Lilliana is really nice and knowledgeable. Definitely a good site manager.
October 1, 2021
Google Public Storage Marcus Milazzo
Lilliana is always a great help through the entire process from start to finish. Great manager with great customer service skills thank you!
October 1, 2021
Google Public Storage K
Liliana helped with opening up a storage unit when I was in desperate need to find a place for my belongings back in 2019. It has been a wonderful 3 years working with her and I never once had my stuff broken in or stolen. Even after 3 years she still remembers me. Thank you Liliana! If I ever need a storage unit again, this is the place to go!
September 23, 2021
Google Public Storage Melvin PoZZO
Nice costumer service
September 9, 2021
Google Public Storage Nordean Felix
Lilliana is very pleasant work with. Showed me a couple of options. Also was very professional offering me other items I may need. Great service!
September 1, 2021
Google Public Storage Adriana Regis
I've been renting here with this location for a while now and Lilliana and staff are always helpful and location always looks great! Thank you for great service!
September 1, 2021
Google Public Storage Chris
Friendly staff at the desk. Clean facility. Easy to do business with.
August 31, 2021
Google Public Storage Sherridi Bryan
Today Angdlica who works front office was able to really assist me in a huge way she is a great asset to this location thanks so much Angelica! You took so much stress off of me cannot thank you enough
August 27, 2021
Google Public Storage Katie Bryan
Excellent customer service. Angelica has been incredibly helpful and accommodating during our move in.
August 26, 2021
Google Public Storage L Conte
Angelica was such a delight to work with! She was very kind and helpful. I would recommend this storage to all my friends and family.
August 26, 2021
Google Public Storage mery coa
August 5, 2021
Google Public Storage Alex Alava
Angelica helped me with the packing boxes I needed
August 5, 2021
Google Public Storage Lilly Geary
Thank You for Angelica!! She was very Helpful with storage Box’s, Misplaced Keys ..Angelica is very Courteous, Patient & adorable! Thank You for this Emoyee!! Lilly Geary
August 3, 2021
Google Public Storage Andy Perez
lily and angelica are great girls. they give wonderful customer service! i recommend renting at this location.
August 3, 2021
Google Public Storage Paul Gustafson
My first experience here was with Lilianna and my last experience was with Angelica. Both outstanding customer service skills and helped me out tremendously. Highly recommended.
July 14, 2021
Google Public Storage Karen Ruiz
Lilliana is more then great with helping with whatever is needed. Shes extremely patient and cares for her customers needs. Theres not to many people left who genuinely care but lilliana does. Thank you so much for everything Lilliana
July 8, 2021
Google Public Storage Shorty Rivera
I love coming to pay my moms storage I never have any Problems every time I come Liliana is so very helpful we talk for a few minutes I pay the bill for my mom she’s just so very sweet and very nice and very very polite I enjoy conversation with her a few minutes I have ❤️ Liliana is very sweet and very nice and I’m glad she’s there every time I go
July 6, 2021
Google Public Storage Marisela Rojas
Lilliana is always a pleasure to see and extremely helpful. she keeps the storage location looking great ! A great property manager public storage has here
July 1, 2021
Google Public Storage Arthur Piekarski
Lilliana has always been polite very helpful I've enjoyed speaking with her each month I make my payment. I know she does her best and shows that she cares about her customers and the company and keeps location clean I give her 11/10
June 8, 2021
Google Public Storage Win Ner
June 3, 2021
Google Public Storage Alisha Shakir
June 1, 2021
Google Public Storage Manuel Gungalez
I store my belongings at another location but i come here monthly to make my payment and Lilliana always makes her self available and always has a positive attitude. Thank you for great customer service !
June 1, 2021
Google Public Storage Rudy Sanchez
I've been renting with this location for a few years and the facility is always well kept. Lilliana and the other worker are very helpful
June 1, 2021
Google Public Storage rigoberto estrada
Excellent service, nice storages. 👍🏼
June 1, 2021
Google Public Storage Julian Alderete
Good service
May 26, 2021
Google Public Storage David Parrott
A staff member brought me my keys I left here personally to my house the staff member was friendly and brought him to me even though she couldn't get ahold of me on the phone these keys were bugging me crazy I could not find them but they brought them personally to my home and make sure I had my keys that I lost I think the staff member for leaving my keys at my home when I lost him thank you public storage for having good employees thank you I appreciate it
May 3, 2021
Google Public Storage Delaine Rush
May 1, 2021
Google Public Storage luis ehwfwhdgge
I like this location very mucho the Access hours work perfect for me and is clean. Ive been renting for about 5 years now and the manager is very nice and great service thank you
May 1, 2021
Google Public Storage Edgar Romero
I am very happy with this storage location. Very easy to set up and the manager Lilliana is extremely helpful and even help me set up the public storage app ! Thank you for your service
April 10, 2021
Google Public Storage John Marin
Lilliana is always extremely helpful and courteous ans professional when I come in to make my payment each month. I have been renting for sometime and the upkeep of the property is always a job well done and I feel safe knowing my things are secure ! Thank you for your service Lilliana
April 10, 2021
Google Public Storage Francisco Nieto Salazar
Lilliana was very helpfull and kind very good service.5 stars.
April 8, 2021
Google Public Storage John Yousefzayeh
Lilliana was extremely helpful setting up storage. She took her time and made sure all my storage needs were met and I truly appreciate her service! Thank you Lilliana!
April 2, 2021
Google Public Storage Dwayne Norris
Lillian is one of the best workers i have seen in a long time she is so helpful and there need to be more like her
March 19, 2021
Google Public Storage Eric Patterson
Facility is nice and clean and management and staff are great. Thanks specifically to Angelica and for Joseph for being helpful and accommodating!
March 16, 2021
Google Public Storage Marissa Flores
The manager Lilliana was very helpful. It was a very clean & tidy property. & I was impressed at how quick the service was. Thank you Lilliana!!
March 12, 2021
Google Public Storage Lon..doog Bam
March 11, 2021
Google Public Storage Maria Morin
I was with a big problem, on my unit , but the very nice Lady at the front desk , Liliana help me to resolved really fast and very professional, thank you so much I’m very satisfied with this person that is very very professional
February 10, 2021
Google Public Storage Hung Ngo
I have been renting for some time now and have had no issues. The facility is well maintined and the manager Lilliana isvery helpful thank you!
February 4, 2021
Google Public Storage David Cognetti
Liliana so helpful always nice and smiling great customer service
February 2, 2021
Google Public Storage son tran
The location is always well maintained and the property manager Lilliana is helpful with any question I have. Thank you for your service
January 31, 2021
Google Public Storage Vu Ho
friendly people, clean!
January 30, 2021
Google Public Storage Irene Angulo
I had a great experience and very satisfied with the customr service i received from Lilliana i i will recomend you for friends and family . Thank you Lilliana for your wonderful customer service.
January 15, 2021
Google Public Storage Antoinette Thompson
I appreciate Lilliana The manager she always has the door open for me and my account pulled up ready to go great customer service in a beautiful smile
January 15, 2021
Google Public Storage motaiextension
The manager in the office she got my back she make sure I’m never late down to the last day to say hey Mo you got until tomorrow she’s so cool public storage on Snell My girl Lilliana
January 13, 2021
Google Public Storage Christina S
I automatically liked this place from the get go. Staff is kool facility is clean and I didn't feel at all uncomfortable. Thumbs up yo
January 5, 2021
Google Public Storage James Miller
Lilliana is one of the best managers I've worked with and the property is always looking great! I appreciate the effort she puts into making me feel good about having storage here and She always goes out of her way to make sure her customers are happy! Thank you!
January 2, 2021
Google Public Storage Jose Medina
Lilliana was extremely helpful with getting a storage after unforeseen circumstances and was a very pleasant from start to finish! Thank you for the help!
December 13, 2020
Google Public Storage Danny Cabardo
Hi my name is Dominador, and today before I started work? I had to stop and make a payment at my Public storage location 3620 Snell Ave. San Jose, Ca 95136. Before I continue on. I would like to share with you? That I usually don't work weekends. But unfortunately this weekend I was covering for my co worker. So my day started off? Well not to happy. I arrive at 3620 Snell Ave. San Jose ,ca 95136. Of course with my mask on. I that entered the location and was greeted by a Angela Post. This kind,respectful greeting truly caught me off guard. I believe she made me smile under my mask. And I appreciate that cause it truly turned my whole day around. And now I can't stop smiling just her appreciation changed my whole and Thank you Public Storage. I really Thank you so much Angela Post. P.S this is my very first review that I ever wrote. Thank you again Love n Respect
December 11, 2020
Google Public Storage Edwin Escobar
Met Lilliana and Joseph in the same day; thought they were very sweet people with kind attitudes. They ran me through some basic rules as a first timer and guided me to designated unit. Overall, had an awesome experience and will come back!
December 9, 2020
Google Public Storage Adrianna Ramirez
Lilliana was extremely helpful when it came to everything I had questions about! I definitely appreciate her positive and bubbly attitude, it’s so nice to come in and be greeted by such an awesome property manager, She’s super organized and willing to go the extra mile!!!
December 3, 2020
Google Public Storage Steve Miller
Lilliana was awesome, very professional and helpful. Great place to store your stuff. :)
November 25, 2020
Google Public Storage Ris Hines
They have the two months for one deal going on here but there are surprises in fees. You gotta buy their lock and if your insurance doesn't cover a storage unit then you also must buy their insurance.
November 14, 2020
Google Public Storage Audrey Payan
Public storage on Snell has a customer service person. Her name is Lilliana and I had received the best level of customer service that anybody could hope for. She was kind and friendly and informative and she even assisted me when I could not get into my storage because my master lock would not work. I truly appreciated her help. Especially, during these times when people are going through stress. Thanks Lilliana.
November 7, 2020
Google Public Storage Randy Torrey
November 5, 2020
Google Public Storage Eddie Henry
Lilliana is always so very helpful! I came in a few months again to downsize my space and she found be the best option (size and price) and made everything so easy for me! The location is very good I have been renting here for over 15 years and have no issues! Thank you for the great customer service!
November 5, 2020
Google Public Storage J Nolasco
This specific location was recommended by a business partner. Very happy I decided to go with this one because the manager Liliana keeps the place clean and tidy. She is always friendly and pleasant to deal with. You can tell she truly cares about her clients and property!
October 3, 2020
Google Public Storage Havelock Pomele
Just left the storage. Great customer service and easy to work with.
October 2, 2020
Google Public Storage Quenia Cruz
October 2, 2020
Google Public Storage Beeta Zarate
Lilliana was very helpful in this process and I always felt like my storage was safe. Best place to store your Goods in San Jose!
October 1, 2020
Google Public Storage Lisa Monselle
Lilliana is amazing and very imformative! And the location is always lookimg great! Thabk you for your service!
September 30, 2020
Google Public Storage Alexander Neal
Professional service from Lilliana and great pricing👍
September 17, 2020
Google Public Storage Bellal Azimi
I had a lot of stuff at home that I needed to relocate and I was hesitant about using a storage facility. I went in to ask some questions and Lilliana (hopefully I spelled that right) was very helpful in answering my questions and helping find a solution at an affordable rate. Super kind personality and positive energy. Thanks again!
September 1, 2020
Google Public Storage George D
Lilliana was very helpful
September 1, 2020
Google Public Storage Cameron Lira
Lilliana deserves a raise for the help that she gave me. Went above and beyond to help me better understand every question I had. Came in extremely frustrated from another company and wasn’t expecting much here. So I gave it a shot. Lilliana made sure I was taken care of every need I asked for. My wife and I are having a kid and needed storage. She helped me find the right price and even the right location. The location was good and clean and well maintained. Would definitely recommend and continue my business here.
September 1, 2020
Google Public Storage Jose Valenzuela
Great service all the time
September 1, 2020
Google Public Storage Boston Woodard
I am completely satisfied with the service I received at Public Storage and have no plans on changing anytime soon. It's awesome to feel respected and know my personal property is safe. I'm grateful.
August 28, 2020
Google Public Storage J B
Lillian's was a tremendous help when my lock would not open, she called the manager to open my storage quickly and efficiently
August 19, 2020
Google Public Storage Martín Mendoza
mucha atención y mucho respeto muy amabkes
August 6, 2020
Google Public Storage Rigo Villanueva
Teresa is a very helpful employee and is always very helpful the times I have came in to do my payments Also Vanessa today 8/6/20 was helpful doing my Payment Tnx to the 3911 snell public storage location
August 2, 2020
Google Public Storage juan franco
Very good storage location and managers are very helpfull thank you lilliana
August 1, 2020
Google Public Storage Thanh Nguyen
July 25, 2020
Google Public Storage Amanda Guerra
Young woman at front desk was awesome on 7/25/20 around 2pm. Always a good experience otherwise
July 12, 2020
Google Public Storage Lisa Demko
The staff and manager are friendly, helpful, and efficient.
July 1, 2020
Google Public Storage ToRo_Da_KiNG_ 94
I had a really great experience at this property. Property manager really nice and helpful! My mother and I are glad we picked this storage .
July 1, 2020
Google Public Storage Michael Ray Velasquez
Lilli was Very nice and had great customer service. Went in and saw it was well organized and cleaned
July 1, 2020
Google Public Storage Teresa Hernandez
Recomendado,me dieron un buen trato!! Liliana MUCHAS GRACIAS
June 17, 2020
Google Public Storage Bernice Martinez
Clean and wonderful staff assistance
June 4, 2020
Google Public Storage josh segler
Lilliana is always a pleasure to work with she has a great attitude and keeps the facility looking great! Thank you for all you do!
June 4, 2020
Google Public Storage herminigildo bagaoisan
Lilliana does very good job! Very good storage facility
June 4, 2020
Google Public Storage juan miranda
Service was great I like the storage nice and clean 👍🏽💯
May 22, 2020
Google Public Storage Kenny Jasper
Lilliana was very informative and incredibly helpful. Clean and accessible facility. Highly recommend!
May 15, 2020
Google Public Storage Toribio Guerra
Lillian's very good property manager very good thank you.
March 6, 2020
Google Public Storage linda rodgers
Lilliana has been so helpful and accommodating for me! Thank you so much!!!
March 6, 2020
Google Public Storage mitchell zavaleta
Thank you so much Lilliana for all your help...
March 5, 2020
Google Public Storage britney gray
Lilliana is very professional and kind she's is very helpful
March 3, 2020
Google Public Storage Sharare A
Liliana and Eli did a great job helping us cancelling our storage as we changed our mind within a day signing our contract. Great customer service!
February 1, 2020
Google Public Storage Nancy Rosendo
Lilliana made it really fast and easy for me . Thaankkk you !!
February 1, 2020
Google Public Storage Alex Flores
Lilliana has been amazing with her Great customer services. She has been a great help and i would recommend this storage site to anyone overall i give her a 10 plus.Thank you again keep up the great work !!! .
February 1, 2020
Google Public Storage Vidal Hernandez
Liliana She make a great costumer service
February 1, 2020
Google Public Storage Shari Daggett
Lilliana was very helpful and polite the service was great
January 5, 2020
Google Public Storage Raymond Chavez
Lilliana displayed a positive attitude and amazing customer service! I will recommend this location to all who need a storage unit! Thank you for the great experience!
January 5, 2020
Google Public Storage Jingyi Huo
Cindy is awesome! She is super friendly and helpful. The place is very clean and the storage room is perfect for us. They also have various supplies you may need with a very good price.
January 5, 2020
Google Public Storage Melisa Ortiz Fernandez
Property was amazing very clean, and Cindy the front desk manager was extremely helpful and kind! I recommend this property to anyone looking to store there things! Definitely the best out there!
January 3, 2020
Google Public Storage Cassandra Anderson
I have a unit here for personal use and one for business use. Manager is informative and friendly. Property is clean and safe. Overall service I receive here is great.
January 3, 2020
Google Public Storage Aelina Calderon
Lilliana was very helpful every time we come to storage and the property itself is great!
December 13, 2019
Google Public Storage Drake Ames (Metalheartless)
I had a wonderful experience with the whole process. Lilliana was very professional and very friendly. 10/10
December 11, 2019
Google Public Storage Cheyanee Calderon
Great service and friendly staff lilli was an excellent help, they provided great services and I appreciate her patience and friendly attitude towards me👍🏽👍🏽
December 9, 2019
Google Public Storage Mario Flores
Lilliana was extremely helpful with helping me get my storage and she does a great job keeping the property clean! Thank you!
December 1, 2019
Google Public Storage Barah Al
Lilliana helped me with checking in, went pretty smooth and was nice. Very friendly :)
November 24, 2019
Google Public Storage iaga the gem
November 17, 2019
Google Public Storage Jerry Marquez
November 9, 2019
Google Public Storage Trina Frost
Lilliana at public storage i i li to thank you so much for your help in every possible way. You do an extremely wonderful job and you are appreciated THANK YOU
November 4, 2019
Google Public Storage Tavo Galeana
Thanks for the help lilliana. When we needed a piece of mind
November 3, 2019
Google Public Storage Luis Gamboa
I been there every week for a long time the service is great specially this girl Liliana se is all ways whit a smile she is so polite
November 2, 2019
Google Public Storage Rudy Rudy
Lilliana has wonderful service! I would recommemd renting here and the property update looks amazing!
November 2, 2019
Google Public Storage Kartik Pisupati
Lilliana was very helpful and informative. Would definitely come back. Thank you
November 1, 2019
Google Public Storage Bernard Silva
Lilliana is one of the best employes that I’ve worked with while storing at public storage! She’s always so friendly and keeps the property nice and clean! My silblings also here and they think very highly of her! We definitely recommend to rent here!
October 23, 2019
Google Public Storage Bob Cleveland
Service was fast & excellent.Lilliana is a great manager & very pleasant to do business with.
October 13, 2019
Google Public Storage Truth Hurts
Do not trust! Storage unit was broken first couple of weeks. Robbery was an inside job. People living onsite seen scoping out units with random guy hanging out on property. Incident included in police report. Insurance will rob you. To add insult to robbery, they will give you the dollar amount of what your stuff is worth, then tell you what they'll pay you. They deduct a huge amount for each year that's passed since you bought it. All while Public Storage makes big money from insurance claims. Bring your business somewhere else.
October 10, 2019
Google Public Storage kelle tipton
Lilliana was super helpful and knowledgeable. Answered all questions I had. She was very nice and efficient, would recommend to friends!
October 10, 2019
Google Public Storage Jessica Mendoza
I have been a customer here for awhile and have no complaints, location has been updated and cleaned up very nice. Lily isthe new manager and is pleasant to deal with. Great job!
October 10, 2019
Google Public Storage Juan Magdaleno
Lily is always amazing help! Clean facility and great location! Newly updated, come here for your needs.
October 2, 2019
Google Public Storage pedro hernandez
This is a good storage location and Lillians is always helpful
September 9, 2019
Google Public Storage Paul Lopez
Great help very friendly clean got every question I asked answered helped me find a storage best suit for me felt very pleased with customer service as well as friendly and respectful as if I new the person felt at home I'd like to recognize liliana as an outstanding Associate will be recommended to family an friends
September 6, 2019
Google Public Storage Joseph aldrete
Lilliana has such a great attitude when i went to ask for pricing about storage ! Very nice wish more places had customer service like her ! 5 stars !!
September 6, 2019
Google Public Storage Toni Villarreal
Lilliana has such a great attitude when I went to ask for pricing about storage she was very nice and has great customer service skills
September 5, 2019
Google Public Storage Marya Lopez
Angela is very efficient and friendly, she has a great attitude and treats her clients with respect. You really don't get much of that these days in this world, so it is very refreshing when you get great customer service. This property is very well maintained and clean. I have been here for over two years... I definitely give this property of 5 star👍😁
September 4, 2019
Google Public Storage Julio Hernandez
Clean facility and professional staff.
August 13, 2019
Google Public Storage Elizabeth Tadeo
Great service. Friendly staff. I appreciate their patience and working with me. I highly recommend them. Sandra Vargas has great customer service. she the best I love her sales approach but I just came by to see a units she showed me 3 in this hot weather. Took her time and I appreciate it. Very professional and showed me everything that was available.
August 12, 2019
Google Public Storage AMG AMG
A giant thank you to Joseph and Lilliana for your great customer service. Facility is well kept.
August 8, 2019
Google Public Storage James Williams
Lilliana was perfect!!
July 17, 2019
Google Public Storage brittany douglas
Lilliana is very professional and super sweet, the property is very clean and neat! Definitely recommend this specific location for all storage needs!
July 17, 2019
Google Public Storage Grace Pinot
Just want to let you know that Ms Shelly was extremely nice and helped me She is an asset to your company. I really appreciated everything.
July 12, 2019
Google Public Storage Rick A. Lopez Jr.
Very helpful and is so nice
July 12, 2019
Google Public Storage The Logistics Guys
Lilliana should be running this place. She’s amazing. El presidents.
July 8, 2019
Google Public Storage Siboney Rodriguez
Love my storage, peace of mind.
July 1, 2019
Google Public Storage Sabrina Torres
Awesome Service , Lilliana Was The Best . Perfect Customer Service !
June 27, 2019
Google Public Storage Diane Bohn
Cheap rates
June 1, 2019
Google Public Storage luis rivera
LILIANA was a very professional, her help me to have a great experience to make check-in GREAT!!!
June 1, 2019
Google Public Storage Purcell Rhines
Lilliana is a wonderful! Knowledgeable and helpful
May 16, 2019
Google Public Storage ramiro Ramirez
I've been very distraught because I've been busy managing our move and i noticed i kept asking lilliana the same question and she did not seemed annoyed at all. Best customer service I have recieved in a long time. Thank you Lilliana!
May 16, 2019
Google Public Storage Ramiro Ramirez
Lilliana was very patient, kind and explained everything thoroughly. Fantastic service overall.
May 10, 2019
Google Public Storage JULIO BASULTO
Lilliana was helpful in finding the storage I needed fast and got what I needed!
May 6, 2019
Google Public Storage Brandon Adams
Only second month in and they raised rent by ~20%. Heinous.
May 6, 2019
Google Public Storage A S
I've been a Public Storage customer for several years. Lilliana helped me this last time and she was wonderful. She is one of best, if not the best, Public Storage employees I've ever dealt with. She was kind, polite, knowledgeable, and very helpful. The actual location is fine and all but it's a ton better with her there. Thank you for your help Lilliana!
April 14, 2019
Google Public Storage Sabrina Garcia
Liliana is very helpful and very pleasant. She's great has excellent customer service.
March 29, 2019
Google Public Storage Misschristencrow Crowbird
Liliana was super nice and helpful to my whole storage unit experience!!! Five out of five stars!!!
March 25, 2019
Google Public Storage Siboney Rodriguez
I needed storage because we had to move quick, so found exactly the right size storage for a great price, also the property manager Lilliana was super helpful and hecka friendly!
March 8, 2019
Google Public Storage Gricelda Hernandez
Liliana was grate every helpful,
March 8, 2019
Google Public Storage Rosso Koji Oyama
I went to the Public Storage today to sign up and move my boxes into the storage. Liliana was so friendly and kindly explained how to use the facility, even I am a visitor from foreign country and am not good at English. It was totally quite easy and quick moving. I will recommend here to my friends.
February 27, 2019
Google Public Storage Cindy Powers
February 26, 2019
Google Public Storage Jeanne Ferrier
February 19, 2019
Google Public Storage Antonia Lowe
I went to rent a storage unit this afternoon and Sandra Vargas was super helpful assisting me with getting everything figured out, thanks Sandra!
February 18, 2019
Google Public Storage Tina Sanchez
Michelle was great help thank yu
February 17, 2019
Google Public Storage Edgar Ortiz
Hi can some one help me with the gate code please
February 9, 2019
Google Public Storage Bonnie Johnson
Lilliana's help was great. Very patient and intimation. Space was clean and dry.
January 31, 2019
Google Public Storage Jessica Cathcart
Thanks liliana! Staff and storage were great!!
January 31, 2019
Google Public Storage Nhan Do
Lilliana is very helpful and good costume service
January 5, 2019
Google Public Storage ricardo galvan
It there for our convinounce all at a price$$
December 14, 2018
Google Public Storage Shari Tatum
Lilliana, the new manager, is just a great a the old one! Holding up the good customer service & cleanliness of the facility.
November 25, 2018
Google Public Storage Francisco Rojas
Lilliana was very helpful and very friendly.
November 3, 2018
Google Public Storage S W
Lilliana was great, called and made a reservation for 5pm. She gave me the tour and walked me through the process. Very professional, this woman deserves a raise!!!!!
October 19, 2018
Google Public Storage Jorge San Cristobal
Liliana was so nice and professional
October 15, 2018
Google Public Storage Pap Nono
Lilliana was great customer service. She is a blessing at this location. Public storage is blessed to have her as an employee.
October 15, 2018
Google Public Storage Deedeeanna
Liliana was very professional, friendly and informative.
October 13, 2018
Google Public Storage Angelica Barraza
Awesome customer service from Antonia! Great conversation. Very welcoming! Best customer service ever.
October 10, 2018
Google Public Storage Anthony Taison
Samantha was very helpful this morning , great customer service!
October 10, 2018
Google Public Storage Eduard Scott
Samand have is great!
October 2, 2018
Google Public Storage Joanhna Tran
Samantha is helpful and keeps the property clean. Thank you for being nice!
October 2, 2018
Google Public Storage Ashley Johnson
Samantha is super helpful and has excellent customer service! If you have any questions come ask her.
September 25, 2018
Google Public Storage Anon ymous
Samantha has great customer service and made my move way easier! Thank you Samantha!!
September 25, 2018
Google Public Storage Suzanna Jacuzzi
I recently opened a new unit and Samantha was amazing! Awesome attitude and great customer service. She found me the best size unit for my price range and I couldnt be more pleased!
September 24, 2018
Google Public Storage Karla Barber
Had a great experience opening at my storage unit. Samantha helped us and was extremely helpful. The process was quick and painless and the unit was better than expected. I highly recommend this building.
September 21, 2018
Google Public Storage Sohail Khan
Lilliana was very knowledgeable and helpful. She took us and showed all the sizes of the units individually and that helped us up pick one easily
September 21, 2018
Google Public Storage Nate Mendiola
Lilliana was amazing. Great customer service. would definitely recommend her services
September 14, 2018
Google Public Storage Manuel Francisco
Lilliana was efficient, professional, and friendly.
August 28, 2018
Google Public Storage Rick Chang
I worked with Lilliana on setting up a lease for 10 x 30 storage space. She provided excellent customer service -- going above and beyond in answering my questions and addressing any concerns I have. I highly recommend Lilliana and Public Storage at 3620 Snell for your storage needs.
August 27, 2018
Google Public Storage Rafel Lopez
Liliana Es un buen servicio me sentido como con el trato y el horario es conveniente para mí así como las unidades están limpias
August 23, 2018
Google Public Storage Cece Garcia
Samantha is very helpful and kind, her smile is great. I always see her cleaning or interacting with customers. Property is clean and well managed. Hope to see her as the on site staff one day!
June 14, 2018
Google Public Storage WILLIAM REY
Tianna offers great service!
May 23, 2018
Google Public Storage James Kilgore
Tianna is awsome!!! . Very clean facility and impeccable service.
May 8, 2018
Google Public Storage Zundavar
Great location , great costumer service. Angelina M. Greeted me with a smile and was very nice and helpful in a very professional manner.
April 27, 2018
Google Public Storage Edgar Rey
Tianna is awesome! Very clean property great service
April 12, 2018
Google Public Storage Arturo Romo
Very clean property , great customer service from tianna
March 19, 2018
Google Public Storage Austen Lee
Cleanest storage facility I’ve been in.
March 18, 2018
Google Public Storage William Johnson
Very good public storage staff is really good
March 9, 2018
Google Public Storage Rosanna Smart
Tianna is very helpful and friendly. Explains all the specifics in renting a storage well. Great prices too!
March 9, 2018
Google Public Storage Frank Fletcher
Tianna is great! She's polite and helpful. I do have a bit of an issue with Public Storage _Corp_ ... when they decided to go from closing at 9pm to closing at 6pm on weekdays. Most Bay Area people are professionals ... So when are we going to sort or move our things??? We have to take time off work??? I guess that's one way of locking you in!
February 26, 2018
Google Public Storage Linda Ramos
Very helpful when my family came In to rent space thank you Tiana great service
February 12, 2018
Google Public Storage Hubert Tercero
Just rented with tianna great service ! Very friendly
January 12, 2018
Google Public Storage Jorge Cota
Tiana was very helpful and efficient with pricing and any questions I had when I called for info thank you
January 11, 2018
Google Public Storage Doris clubb
Everything i ever owned Gone!!! Someone brike into my storage inside job. . My Storage and 4 others near me..no one saw anything....never again!!!!!
December 28, 2017
Google Public Storage Dan Auda
Tianna is a great manager
December 2, 2017
Google Public Storage Nereyda Corona
Tianna , samantha , and nicole were great help!! Very sweet
November 2, 2017
Google Public Storage Robert Arzate
I rented from Bertha she explained everything in detail good job thank you alot
October 26, 2017
Google Public Storage Laura Maciel
Tianna is the best! Great customer service every time
October 11, 2017
Google Public Storage Elias Jammal
Excellent service, especially from Gabrielle. She took the time to help us, and all the details.
September 30, 2017
Google Public Storage Anthony Martinez
5 star service from property manager tianna everytime!
September 6, 2017
Google Public Storage Julie Clinton
Gabrielle was extremely helpful when I spoke with her on the phone. Bertha was very efficient and friendly when I went to the facility to do paperwork. Good rates and professional staff.
August 18, 2017
Google Public Storage B
August 10, 2017
Google Public Storage Hien Tran
Alycia was very nice, professional and answered all my queries since it was my first time taking a public storage unit. She explained me all options that I have based on my needs.
August 9, 2017
Google Public Storage Carla Nascimento
I was very impressed with the customer service I received from Gabby. She was courteous, friendly and processed my rental agreement quickly. She made sure I had all the items I needed for my upcoming move. I truly appreciate Gabby and all that she did to ensure that I had a storage unit set up in time for my move. Thanks so much, Gabby!!!
August 5, 2017
Google Public Storage Anthony Martinez
Amazing customer service from tianna and amber .
July 31, 2017
Google Public Storage Melanie Lyons
Great customer service, Tianna! Everything was fully explained and understandable. My move-in went very well and without a hitch. Great location and prices as well. Thank you!
July 29, 2017
Google Public Storage Mario Z
They have roaches. Stay away if you value what you're storing.
July 29, 2017
Google Public Storage Craig Bowers
This awesome facility runs so smoothly because of Tiana period!!!! She is by far the best facility manager I have ever came across. I've been storing my valuables here for over 4 years now and I feel safe with the on site manager "Tiana" that has now been here for some time now watching the place. She goes above and beyond her duties to ensure that her customers are happy and their items are protected. We love you Tiana and Thank you!!
July 9, 2017
Google Public Storage william rey
Great customer service from tianna
June 27, 2017
Google Public Storage William Jack
I've taken my aunt here to do make her payments and Alicia has helped me. My aunt only likes to come to this location now. Great customer service.
May 24, 2017
Google Public Storage Gabriela Gonzalez
Thank you for your great service!
May 17, 2017
Google Public Storage Raveena Estremera
Very very helpful .alicia helped me move in a storage in a timely manner wasn't sure if I was going to be able to get what size I need. I love how nice she was and showed me my options.
April 14, 2017
Google Public Storage Traci Clark
Tianna is wonderful with her customers. She worked with me so that i found the perfect unit to fit my needs. Very friendly.
April 14, 2017
Google Public Storage Max Nelson
The manager works diligently to serve her clienteles needs.very courteous and helpful. I would give her a raise before somebody from a different industry notices her exceptional customer service skills and offers her enough to leave. She would be sorely missed. This facility rocks.Definitely recommend.
April 13, 2017
Google Public Storage Esther Casas
April 8, 2017
Google Public Storage Lorianne Vierra
I love storing our stuff here. The property is always locked, and there are security cameras to keep it safe day and night. Tianna rocks her job as property manager. Anytime we come to her with an issue, to pay our rent or anything else, she is super professional and has an awesome personality. Anyone can do a job, but not everybody has good customer service skills. Glad we decided to use this facility, and we will continue to, knowing that we are valued as customers :) Thanks Tianna and the rest of your staff!
April 8, 2017
Google Public Storage Alex Smith
March 20, 2017
Google Public Storage Esther Deleon Guerrero
Anthony was great assisted me very efficiently and quickly extremely friendly and assisting me with transferring my unit fabulous experience.
March 7, 2017
Google Public Storage Haimanot Haile
It was so good and helpful. I was happy. Thank you so much.
March 7, 2017
Google Public Storage I.M.R RECORDS LABEL
Alicia was the one that help me to get a new storage and she was very helpful she worked me true each and every steps for me to understand what I needed to know she is a wonderful hard working lady
March 5, 2017
Google Public Storage Juan Navarro
Alycia is Phenomenal! ! She was so helpful helping me getting the storage I needed for our company. She explained everything so well and made things so easy for me. Very clean property and well maintained. .. In our company it's all about time so she made my job so easy and time saving.. Will recommend Public storage to everyone!! 5 star service! !!
March 3, 2017
Google Public Storage pako esparza
Nice
January 10, 2017
Google Public Storage Gary Hoyt
Excellent customer service, clean units.
December 21, 2016
Google Public Storage Amy Lockwood
December 21, 2016
Google Public Storage Ia Cheveres
Alycia was very friendly, helpful and accomodating.
November 14, 2016
Google Public Storage Cory M J Clayton
Great Deals! Tiana is awesome and very personable.
November 11, 2016
Google Public Storage Sahar ,
We recently needed storage for an emergency situation and Tianna (manager) was a great help to get us into the right storage and get it quickly. Very professional and very courteous thank you Tianna
October 27, 2016
Google Public Storage javier tinajero
Tianna was great help! Thank you for the great customer service
October 19, 2016
Google Public Storage Jenny Garcia
Great service I spoke to Tianna and she's really friendly I really recommend to use this storage 😛✨ !!
September 17, 2016
Google Public Storage Kimberly Byler
Thank you Tianna for such awesome customer service!
July 15, 2016
Google Public Storage Jose Lino
Gracias Maria por su ayuda
July 12, 2016
Google Public Storage Diana Gonzalez
Stopped in to ask a couple of questions about sizes of storage and Tianna helped me out. I definitely will be back I've been dealing with Tianna for the passed couple of weeks. She has been nothing but helpful with everything to do with my future storage. Great customer service.
June 23, 2016
Google Public Storage Blanca Gonzalez
Maria and Frank Muy buen servicio al cliente Muchas gracias x su ayuda
June 18, 2016
Google Public Storage Mr.Dave Mintun
Maria and Osiris I've been using Public Storage for most of my adult life here and there. But I gotta say Maria nnd Osiris were so helpful and very friendly.
May 12, 2016
Google Public Storage May C
MARIA Maria has been a wonderful help in setting everything up at Public Storage. She was professional and patient, answering answering my questions and explaining the whole process for me. It was my first time working with public storage, and definitely would recommend it to friends and family.
May 12, 2016
Google Public Storage Jake E
Tianna the manager is so helpful and always has a smile. Great rates with friendly service
April 9, 2016
Google Public Storage William Rey
Tianna is the best! She made my move in so quick and easy.beautiful young lady .
April 8, 2016
Google Public Storage Craig Bowers
I wouldn't store my stuff anywhere else in town, this facility is very clean and safe but the best thing about my storage is the staff especially the on-site manager Tianna (hope I spelt it right) she goes above and beyond the call of duty every single day, this place hands down could not function more smoothly and it's all because of Tianna.
March 12, 2016
Google Public Storage Elena Gillean
Maria The service we got here is very good. Very helpfull. Thank u Maria
March 11, 2016
Google Public Storage D C
Very nice and friendly. Made all the information clear and understandable Maria 💜💜💜💜
March 10, 2016
Google Public Storage Michael Washington
Maria I must say that Maria is always coute yes my name is Michael Washington and one of the clients here to Public Storage in color with Mario Rex and I must say that every time I come in she very courteous to me I've had a few problems problems but she always try to help me out and that she's good to others as well that's when I'm here so I think you have an ex-employee and then she seems to always know what she's doing she's a leader not a follower and she said that she definitely find a job so I think you should tell a beautiful race and as well as I think that she's pretty too but outside of that stuff and I'm very very pleased with what she's done okay thank you
March 10, 2016
Google Public Storage Stephie Ala
MARIA I REALLY APPRECIATE maria for helping me
February 12, 2016
Google Public Storage Michelle Ekwall
This storage facility has been one like no other. I mean I've been to A-1 across the street and they are not very pleasant, i stored at the other one on lewis rd., and that was a real mistake. Alycia helped me so much and made sure my storage move from across the street was bearable, she explained everything i needed to know so there weren't any surprises. I would recommend this public storage to my closest relatives
February 9, 2016
Google Public Storage james burrell
I love Public Storage Alycia was great very thorough and I will stick with them through all my storage needs, she was able to answer any questions I had and I appreciated her help
February 8, 2016
Google Public Storage Pamela DeRenzo
I definently would choose Public Storage again if I needed to rent. The second I walked into the office a few weeks back tianna and alycia made me feel so welcome. Tianna was very knowledgable and alycia was more then willing to help me. Thank u girls!
January 20, 2016
Google Public Storage Angelica Armenta
Maria She helped so well and answered all my question !! Good customer service!! thank youMaria
December 16, 2015
Google Public Storage frenchy morin
Demeka was great changed my unit and was very helpful made my day
December 9, 2015
Google Public Storage Gustavo Cardenas
Maria jasmine and victoria were very knowledgeable regarding the policy and helped me understand
December 9, 2015
Google Public Storage Arthur De La Cerda
Maria and jasmine are very nice girls and helped me understand policy and my account
November 22, 2015
Google Public Storage Brandon .O
I've had the pleasure of using Public Storage for close to two years. In this period, I've seen Maria consistently outperform her peers in all criteria directly tied to excellence in a customer facing position. -She works as hard or harder than anybody I know. -She has a deep sense of empathy which positions her to feel the pain of her clients. This best empowers her to solve their problems. -She has a very natural gift of managing internal resources making the most of both his clients' & Public Storage's time. -She has an insatiable appetite for knowledge which assures me that we're far from seeing the best Maria yet. -She a friendly & superbly likeable person In short, I think Maria's positive attributes will continue to grow faster than someone observing her will be able to name them. With this, I'd strongly recommend public storage while not limiting Maria to other positions that involve human interaction & deductive reasoning
November 22, 2015
Google Public Storage Brandi Aspiras
I usually don't write reviews but I had to this time. Thank you Maria for helping me today, you were excellent! Not once was I disappointed in her customer service, she was super nice even with all my annoying questions. Thanks again Maria!
November 19, 2015
Google Public Storage gigi Campuzano
I just need to give a shout out to one of the BEST employees public storage has ,Go MARIA !! Yu are such a doll .
November 19, 2015
Google Public Storage Juaquin Guzman
Public storage thank you for providing awesome service today you help me and my family when we needed it the most your employee Maria did a fantastic job providing me with the right amount and size of boxes for my for my family storage needs. Maria your positive attitude gave me and my family the motivation to finish our move with no problems at all . Maria you are awesome thanks a bunch and seasons greetings to all you at public storage
October 23, 2015
Google Public Storage Eric Corona
MARIA GREAT CUSTOMER SERVICE. QUICK PROCESS.
September 9, 2015
Google Public Storage Monica Seddon
maria , osiris and Victoria Had a great experience here paying my bill they are really friendly and nice so if you need a storage come to this one san jose area
September 9, 2015
Google Public Storage Monica Cabezas
Maria every time I come to the facility she has the most positive attitude and always willing to help great costume service
August 19, 2015
Google Public Storage nasrin hosainy
Tiffany is so helpful, she is so responsible and careful about Customer.
August 15, 2015
Google Public Storage Cassandra Jenecke
Tianna was wonderful! She was able to get us all set up and moved into a space in less than 20 minutes. She was also able to find us a deal! After using the PS across the street for years, I'm so sad that we'll only be at this facility for a month. Thanks again Tianna - you are wonderful!
August 8, 2015
Google Public Storage Gabriel Olguin
OSIRIS ,Maria and Tianna Osiris, Maria and Tianna were AMAZING! They helped me feel at ease and forget a little of my stress while helping me get my storage space set up. I really appreciate their assistance and I would recommend this facility to anyone in need of a shirt or long term rental.
August 8, 2015
Google Public Storage Justin Engel
MARIA AND TIANNA Customer service is excellent very nice and respectful and very helpful .
July 16, 2015
Google Public Storage Oved Pachaca
el mejor services. de maria
July 14, 2015
Google Public Storage Marco Sosa
MARIA and Paul I'm happy whit there customers !!!!
July 14, 2015
Google Public Storage Trung Nim Tri
Shout out to Maria. Excellent service.
June 17, 2015
Google Public Storage Donna Slaughter
Maria.!!!!!! Is the best in customer service. Go see that girl 😄
June 10, 2015
Google Public Storage Stephanie Enge
I love love this place! They are very professional and always helpful with a friendly smile. I am especially grateful for Tianna and Mahoganny they are always eager to help. All the staff are great!
June 10, 2015
Google Public Storage Thelma Hendricks
Mahoganny and Tianna always give me excellent customer service!
May 14, 2015
Google Public Storage Steve Ly
Maria and tianna. The best hellp you can get
May 14, 2015
Google Public Storage Desiree Terry
Dameka,Maria and Jackie are always a very helpful, friendly, and have always provided excellent customer service and I would defiantly come back here to this location again and again before I'd even think of going anywhere else. Would I recommend them to anyone, no I'd recommend them to everyone
May 6, 2015
Google Public Storage 7apo4
Mahoganny gave excellent customer service!
April 23, 2015
Google Public Storage Marsha Stallings
Verypleasent very helpfull nice place
April 12, 2015
Google Public Storage Keith Gilmore
I always come to this location to pay my mom's storage bill and each time I pay it Tianna always welcomes me with a smile and thanks me.
March 24, 2015
Google Public Storage Nadia Zadeh
Brandon was extremely helpful in assisting us find a storage that was not only the right size but also within our price range and incredibly affordable. got the promotional special as well. great information, assistance and beyond excellent customer service! thank you!
March 24, 2015
Google Public Storage Jamal Harris
Quick, easy and professional.... Thanks @Brandon
March 24, 2015
Google Public Storage doris clubb
Thank You! Brandon for your Excellence in Customer service
March 24, 2015
Google Public Storage G G
I went into the location to rent a storage and the young man Brandon was very helpful and real nice it was a pleasure doing business there
March 18, 2015
Google Public Storage Rhonda Tipton
BRANBON WAS GREAT VERY NICE AND ANSWERED ALL MY QUESTION
March 11, 2015
Google Public Storage diane Ambris
Brandon helped us and was so nice and helpful .he had the best personality ever!
January 31, 2015
Google Public Storage Andres Robles
This is a nice place to pay my bill. I work close to here and they are always very friendly.
November 7, 2014
Google Public Storage Francisco Morin
Thanks for great service tianna
October 26, 2014
Google Public Storage Simply Over the top
Tianna was very helpful and friendly. Would recommend checking this place out if you're in need of some storage, or packing supplies.
October 23, 2014
Google Public Storage doug southard
was greeted with a smile and a friendly professional attitude was a great help to me and i got what i needed on the size of storage needed
September 11, 2014
Google Public Storage James Warner
mrs.tiana was very pleasant.she helped my wife and I find the best location to store our belongings.very nice girl.
August 14, 2014
Google Public Storage Sabbymarie
Elizabeth has great customer service!
July 25, 2014
Google Public Storage Azu Uzoh
Tiffany is the best👍👍
July 25, 2014
Google Public Storage mcablegirl
Nahid was very helpful and professional. Overall fantastic experience!
June 5, 2014
Google Public Storage Azucena Loza
Denise, my property mgr at this location always takes care of her property including all of her customers. I love her, Good job!
May 17, 2014
Google Public Storage Efrain Dominguez
The people are helpful, as I'm always losing my paperwork... Never busy at this location either. Customer service is good also
May 14, 2014
Google Public Storage Darlene Dang
My experience with this location was wonderful. I needed a unit to store my belongings while I was in the process of moving. I was so busy and I lost track of time that I almost didn't get to the office in time to pick up the lock. The office closes at 5pm on Saturdays and isn't open on Sundays, so I had to call in and let them know that I was on my way. Denise is the manager there and she actually waited until I got there! She went the extra mile to help me fill out all of my paperwork and stayed a little later. (Even though she wasn't going to get paid for it! Can you believe that?) I can say that if I ever need a storage service again, I would go to them.
May 9, 2014
Google Public Storage Sadist Sweetness
I have been a tenant at this public storage location for almost 9 months now and have had nothing but great customer service with Denise! She is always friendly and helpful with the many questions or issues I may have. I have recommended this place to numerous people as well because of such exemplary service!!
April 9, 2014
Google Public Storage Edward Gibeau
We came in looking for boxes and in need of a storage area denise was very helpful. She did not have the price range for us but instead of loosing the sale she referred us to the property across the street. So we went to go see paul and rented there. This is what we call team effort. I love that this company works so good together to keep all of their customers. Thank you paul and denise.
March 31, 2014
Google Public Storage Danny Vasquez
I went in today to see a few different sizes and it was pouring rain. Denise was more than happy to go show me them. It was so cute because the rain didnt bother her she made it so fun we just had to rent with her. This is what customer service is about going above the call of duty. Thanks denise for making our move in so great.
March 29, 2014
Google Public Storage Frankie L Futch
It was a wonderful experience, very professional service. Denise is great with people. She's an asset.
March 29, 2014
Google Public Storage nicole walker
I've had my stuff here for years. Always amazing customer service from Denise!! I definitely recommend this location over any other!! :-)
March 7, 2014
Google Public Storage Fred Kimaz
I was very impressed with the great customer service that I have received from Tiffany. She went out of her way to insure that I was refunded my balance when I closed my account with Public Storage. Thank you for all your help.
March 3, 2014
Google Public Storage Charlotte Bermudez
I went in today to look for space the office was closing but the property manager denise take the time out to give me the rates the rate at the facility was a little too high for what I was looking for so she found me another facility for the size that I needed and the rates were much more compatible to what was in my budget .Denise was so helpful so friendly and so pleasant I'm looking forward to renting my unit at the other property thank you so much denise you were great
March 1, 2014
Google Public Storage Rejoyce Ross
Denise was very helpful to me. She made me feel very comfortable. I will refer all my friends and anyone who is in need of storage. She is very pleasant.
February 1, 2014
Google Public Storage Maria Valencia
I am been a Public Storage customer for 5 years and Denise is the Property Manager. She has been very helpful, she is always pleasant to talk to. If I had to pick a storage place I would pick Public Storage. The only thing that they need more security cameras.
November 22, 2013
Google Public Storage Gramms Cordova
I am very pleased with P.S.,Mrs. Parker is very nice,and she is very helpful for for any questions or concerns I have.I really love this storage I have been coming here off an on for five years,cause it's clean and I really appreciate all the help from Mrs Parker and For me that's alot cause I Iive in Gilroy,As long as she's still there I will come back,Thanks!!!!!
November 9, 2013
Google Public Storage David Parker
Denise was very helpful
October 2, 2013
Google Public Storage JENDAYI SANTANA
I highly recommend this site for your storage needs! Went into today to confirm reservation for a unit I will be renting and Denise was very helpful and professional! I was already stressed about renting a storage unit and finding a good rental, and Denise put my mind at ease. Here is to the start of a great relationship!
October 1, 2013
Google Public Storage Jackie Lanto
As the mail carrier for this business the manager of this store is great. Everyday I come drop off the mail and she always has a smile on her face, I have seen her interact with customers when her office has been very busy she is calm and always professional. She has a great attuide and always welcomes everyone . I wish some of my other customers were like her my route would be so much more fun Great job denise......
September 28, 2013
Google Public Storage Sultan Afghani
Ive rented with public storage before at another location this is my third time and the best for, the service here has been amazing with Denise the property manager, she is super nice and helpfull. The property is nice and clean, if you looking for a place to rent this location is the best Denise well take care of you. Also I like to mention that before moving in here this location have the best rates.
September 23, 2013
Google Public Storage Barbara N
amazinggg service!! Juanita was supper helpful
September 20, 2013
Google Public Storage Danny Vasquez
Juanita was very helpful and courteous. She helped my select the right size of unit to store my stuff. Thank you Juanita
September 19, 2013
Google Public Storage articia duenas
I just recently moved out from here but this is a very awesome storage to keep your stuff everyone here is very professional friendly, kind Denise the manger here keep the her property very clean if you are looking for a good place to store your stuff this is the place denise and Tiffany and Juanita have really great customer service they are very professional at their work this is the place to go I'm telling you this is the place to store your stuff
September 19, 2013
Google Public Storage Celia Vasquez
I recently went into the Public Storage on Snell and thanks to Juanita Hernandez my move was so easy she helped me pick the right size storage for my belongings. Thanks so much for such a great experience.
September 19, 2013
Google Public Storage DeAndre Brackensick
The most humbling service, great quality, very profesional!:)
September 14, 2013
Google Public Storage Andrew Katcher
Denise is great! We've had a unit for 10+ years and she's always been helpful and been there the whole time, so we've had very consistent management. The grounds are clean and well maintained. I've accidentally overpaid and they actually call to let me know. Definitely a good location and great management.