Public Storage Self-Storage Units at 3911 Snell Ave, San Jose, CA
Mon-Fri 9:30 AM - 5:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Fri 6:00 AM - 5:00 PM
Sat-Sun 6:00 AM - 5:00 PM
Storage Facility Features
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
Mon-Fri 9:30 AM - 5:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Fri 6:00 AM - 5:00 PM
Sat-Sun 6:00 AM - 5:00 PM
Storage Facility Features
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
5'x5'Online only price$ 66/moSmall 5'x5'
$ 66/mo $77Best Price Label
- Inside unit
- 1st Floor
4'x5'Online only price$ 68/moSmall 4'x5'
$ 68/mo $80Best Price Label
- Inside unit
- 1st Floor
5'x10'Online only price$ 74/moSmall 5'x10'
$ 74/mo $87Best Price Label
- Inside unit
- 1st Floor
6'x10'Online only price$ 86/moSmall 6'x10'
$ 86/mo $101Best Price Label
- Inside unit
- 1st Floor
10'x10'Online only price$ 133/moMedium 10'x10'
$ 133/mo $157Best Price LabelHurry!
- Inside unit
- 1st Floor
6'x15'Online only price$ 134/moMedium 6'x15'
$ 134/mo $158Best Price Label
- Inside unit
- 1st Floor
6'x15'Online only price$ 162/moMedium 6'x15'
$ 162/mo $190Best Price Label
- Outside unit
- Drive-up access
10'x15'Online only price$ 250/moLarge 10'x15'
$ 250/mo $294Best Price LabelHurry!
- Outside unit
- Drive-up access
10'x20'Online only price$ 288/moLarge 10'x20'
$ 288/mo $339Best Price Label1 unit left!
- Outside unit
- Drive-up access
Nearby Self-Storage Locations
Self Storage Near
231 W Capitol Expressway
San Jose CA 95136
Self Storage Near
3620 Snell Ave
San Jose CA 95136
Self Storage Near
3900 Vistapark Drive
San Jose CA 95136
Self Storage Near
725 Capitol Expressway Auto Mall
San Jose CA 95136
Self-Storage Near San Jose
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
South San Jose Storage Units at Capitol Expressway and Snell Ave.
This Public Storage in South San Jose offers a wide selection of self storage rental units for customers throughout the central Santa Clara Valley.
Approximately seven miles south of downtown, this location is a quick drive from Highway 87, Almaden Expressway or Monterey Highway.
Residents in the Rancho community can utilize the space in a 5x10 storage unit to clear out a home office or guest room, or store smaller furniture items with ease.
Got a garage that is in desperate need of a major decluttering near Los Arboles Elementary School? Grab a 10x10 storage unit to hold crates, tools, sports gear and more.
A 10x30 storage unit can be the perfect solution for local companies along Senter Road looking to clear out extra office equipment, supplies or office furniture so they can focus on the job at hand.
Whether it's indoor storage units or outdoor storage units, this property gives residential and business storage customers a variety of choices.
Packing supplies are sold inside the rental office 7 days a week, including moving boxes, rope, tape and furniture pads. There are also moving carts available to assist with hauling heavy loads to and from the storage units.
Whether on the go, on the move or just moving stuff that is in the way, Public Storage vows to tackle any storage space issues that pop up so residents and businesses throughout the San Jose community can live to the fullest.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 437)
Thank you Leah for taking the time to help me out!
Thanks Teresa for always being so cool when I come in to pay. Appreciate you
Thanks Teresa for all you do
Thank you Teresa for all you do.
Teresa supper nice and helpful great place
thank you teresa for being so nice and taking my payment. thank you
Bill was great. Took care of all my needs with a smile. Great service
Great cervice maria was very good doing what she's doing it was amazing amazing Onest she doing great service she goes above and beyond thanks very happy
Thank you Teresa for all your help today. Very nice lady
Thank you Teresa for helping me with my payment today
Teresa is such a sweetheart. Always helping me out. Such a great attitude. Always smiling. Highly recommended
This is the first time I’ve ever rented a storage unit as I needed a place for some of my stuff during the fumigation of my house, and so I decided to go w/ Public Storage. I found a deal for the first month is $1 rent and an in-door unit to help keep the temperature at a moderate level. I ordered it online, but I wanted to check it out in person and so I went down to the facility. I met Teresa there, who is FANTASTIC! She was extremely friendly, knowledgeable, and very trustworthy. She walked me down to my unit, explained the process, and she was great! I noticed the lights were out in my unit, and so I called a couple days before and someone changed them out on my behalf which was great! I brought my own lock and so Teresa refunded me right away after I gave theirs back. On move-in day, everything went extremely smoothly. I used the app to open the gate, had the code memorized for the door to get to the in-door units, and I moved all my stuff in! After about 1.5 months, I moved out and again Teresa was amazing! As long as you move out before the next month, then you don’t owe rent for that month and so I moved out before the end of June. Teresa explained this to me over the phone, and I moved all my stuff out before the end of the month. I gave her a call and she mentioned she would walk the unit and then send me an email if everything looked good and that was it! Overall, the experience was EXTREMELY smooth, convenient, and zero stress all because of Teresa. If I ever need to rent a storage unit in the future, I’m only going to Teresa’s location. Thank you so much!
Teresa thank you for always helping me out when I need it. Great customer service
Teresa is a wonderful customer service
Teresa is the best. Service always with a smile and property always clean. Thank you
Thank you Teresa for helping to set up my autopay today
Wonderful customer service and super friendly. Teresa has made my renting experience so much easier than anticipated. I am thankful.
Thank you Teresa for all your help with both spaces Awesome
Thank you teresa always a pleasure
Teresa is a great manager. Thank you for all you do
Bill was a great nice sweet and intelligent person and he deservesa free lunch for his efforts
destiny n teresa are so nice! Thank you! Public storage is coo
Thanks destiny for your help great customer service and Teresa is an awesome property manager !
Teresa was great ,great customer service
Thank you Teresa for all your help today. Appreciate it.
Teresa and Teresa was very pleasant, very helpful and excellent service for me and Maria
Thank you Teresa for helping me find the best price unit to rent and going out of your way to do so.
Thank you teresa for your wonderful customer service
Teresa is an awesome manager. Always keeps me on my toes for payment. Appreciated
thanks destiny for your help!!
Thank you Teresa awesome manager
Thanks Teresa for all you do. Property recommended
Teresa is awesome totally need to close later and reduce prices too high but overall because Teresa there I love it😊take care
Teresa your an amazing manager wish more people were like you
Gracias, muy buen servicio
Really satisfied with the customer service provided by the property manager Theresa. I would really recommend this storage facility. Exemplary service.
Thanks Teresa for your awesome srvice
Thank you Teresa for your help today with my code
Nice place thanks for the help destiny
Thank you Teresa for the extra space. Very nice lady
Bill was a really great help
EXCELLENT CUSTOMER FRIENDLY SERVICE... THANK YOU, JOE.. & ANGELA.. VERY COURTEOUS... IN CUSTOMER INTERACTIONS...
Thank you Teresa for always being there to help me out. Always a pleasure to see you
Close to where I work destiny was a great help reccomend storing At public storage
TERESA WAS AMAZING HELPED ME BOOM MY FIRST STORAGE UNIT FOR MY BUSINESS .WOULD RECOMMEND HER SERVICES AND HER STORAGE FACILITY OVER ANY IN SAN JOSE THANK YOI AGAIN 🤞🏾
Thank you teresa for all your help. You made renting so easy. Appreciate you. Go raiders
Teresa your always so awesome. Love coming to you for payment
Thanks destiny good company to rent with
Thank you Teresa for all your help with the space.
Thanks Teresa your a great manager
Thank you Teresa for helping me today when I thought something happened to my space but it did not thank you so much
Thank you Teresa for being so cool. Always a pleasure to see you
Love coming to see Teresa. So nice and property is always clean
Teresa is ao awsome!!! I highly recommend coming here
Theresa has been a wonderful manager she's always treated me very nice even when I couldn't find my card with the numbers on it and I really had a good experience here and thank you very much If I ever need to do storage again I will come back here. Joyce Amaya
Teresa is such a nice lady. Always welcoming
Thank you Teresa for being so nice..
Thank you Teresa for making my day. Thank you for that conversation.
Thank you Teresa for being a great manager. Always making sure I make my payments
When is a late fee added to your rent payment?
Thank you Teresa for helping me today with my auto pay
Teresa was so helpful . Best customer service ever.
They treat me good.
Thank you Teresa for helping me at the last minute. You were very helpful and understanding.
Thank you, Teresa! She was super helpful and made my move out day really smooth.
Teresa helped me find my perfect unit. Friendly professional and efficient!
Teresa was great helpful and thorough.
Teresa was helpful and professional!
Thank you Teresa for your help today. Grate price and sense of humor. Thank you
Thank you Teresa for being so awesome
Thank you Teresa for all you do. You go above and beyond literally for me. Thanks
Teresa was a great help with finding a good unit that fit my needs! Thank you
Thank Teresa for being so nice and a great manager
Thank you Teresa for being a nice lady
Thank you Teresa you very nace lady. Apareciste you
Teresa was so so so helpful! I have never gotten a storage unit and she was so patient helping me learn the ropes. Highly recommend this location!
Customer service was awesome. Teresa was the best. Thank you
Teresa is absolutely an amazing employee. She is very knowledgeable about the units and everything at this location. She made my storage experience a pleasant one and I would recommend her and thus location to anyone looking for affordable quality storage
Thank you Teresa for helping my family today
Thanks teresa for all your help all the time. Your a very nice lady thank you
Thank you teresa you were a big help for my mom. Thank you
Teresa was great, efficient!
Thank Teresa for all your help today
Thank you teresa for all your help today.. You're awesome
Thank you Teresa for your help getting the space. We love it and you’re awesome
Thank you Teresa for helping me and my husband. You are very nice lady
Thank you teresa for helping my family with finding a great unit and things to protect our stuff with.
Thanks Teresa for the help. Your always so perky perky perky!!!
Teresa is awesome !! 😎 Thanks for all that you do!! Property is clean. Self service with the app now is so much easier!!!! Thanks for helping set it up for me!!
Erica and Teresa have been really helpful with payments for a different property. Great service, really funny and very professional.
Stopped in for a payment the other day. Erica helped me and was so pleasant. Keep up the great work Erica.
Teresa is the best.. she's always helpful and happy. Property is always clean. I appreciate her.
Thank you Teresa for being a very nice lady. I appreciate your help today.
Thank you Teresa for being so nice. Love the space and location.
Teresa is the best ever. She is a really a cool person and manager. Much respect
Thank you Teresa for all your help. You’re awesome
Teresa is the best. Found me the best price and answered all my questions. I appreciated her very much.
Teresa is awesome. Nice, informative, and always has property clean. High five girl..
Thank you Teresa for being a nice lady.
Thank you Teresa for your help today. You made everything smooth and easy.
Thank you Teresa for being an awesome manager. Always a pleasure to see you.
Teresa is a great manager. She is so nice to all her customers. One of a kind.
Very profecional she call me when I left my unit locked on the open position
Best storage facility you will find in the bay area without a doubt! I have rented storages from numerous self storage facilities & I have to say this is by far the best one I have rented at! The on site manager Teressa is A+ always professional, always helpful & always has a smile on her face. She works hard to keep the facility clean & acts quick to answer questions or concerns that are brought to their attention. I Can't say they are the cheapest self storage to rent from but, the fee extra dollars is well worth it knowing the facility has good security great staff and a perfect location for my convenience!
Thank you Teresa for my rental. You helped me out big time. App is awesome.
Teresa is an excellent example of great customer service and a loyal employee. I feel like she is genuine and deserves a raise!!
Thank you Teresa for your awesome service
Thank you Teresa for helping me find a great space at a great rate.
Teresa is one of the most coolest people ever. So nice, listens to all her customers, keeps property clean, and great on reminding me to make my payment.
Teresa you are such a nice lady. I recommend you to anyone.
Thanks teresa i can always count on you when i come in to have that great smile. Thanks
Thanks Teresa for all you do. Your a nice kind lady and I appreciate you.
Thank you Teresa for being so patient with me and helping me to get back on track with my payments thank you
Thanks Teresa for being so cool everytime I come in to pay.
Thanks Teresa you are such an awesome person and manger.
Thank you teresa for helping me with my situation. You are such a patient and sweet girl.
What can I say about the property manager Teresa. She is always such a big help to so many people at this property. She's always saying hello to everyone and asking how there say is and just that alone puts a smile on people's faces. She's always cleaning the property so it looks nice for everyone. She is really an amazing person alone.. I would definitely recommend this property to anyone. Keep up the great work Teresa.
Thank you teresa for being such a nice lady. Always willing to help me out with anything.. really appreciate you
Alguien sabe si el primer mes aqui es gratis?
Reservation, Excellent client service: Angela. Looked @ Facility, it is clean & well secure. I did not rent, because it was a distance from where, I am located. Excellent on site manager: Lily
Thank you Teresa for always being so helpful and sweet.
Thanks Teresa for helping me in my time of financial need. You helped me out a lot. Really recommend this property.
Thanks teresa for keeping up the property and always being so nice to everyone
Thank you Teresa for being awesome and funny. Great manager.
Thank you teresa for being so nice and professional.
Thank you Teresa for being so nice and informative. You’re awesome
Thanks teresa for helping me get a great price on my drive up unit. Very nice lady
Thank you Teresa for always being so nice
Thanks Destiny for your helo
Thank you Teresa for being a great manager.. you're so nice and property is always crean. Lopez coming here.
Thanks Teresa for recommending the rental. Very useful and easy. Thank you
Thank you Teresa for always being a very nice lady. Every month I come in and you always have a smile.
Thanks teresa for your help today.. Your a nice lady. Thanks
Thank you teresa and joseph for being so courteous. You guys are great
Thank you teresa for your help. Very nice lady.
Thanks Teresa you are a sweet girl and thank you for your help with my space.
Conveniently located. Better gate hours compared to other facilities.
Perfect spot to store. Great peoples!
Thank you teresa for helping with renting today. You're. A very nice lady.
Thanks Teresa youre a lovely lady and always working hard.
Thank you teresa your a great manager and property is always clean..
Teresa is such a sweetheart. Always so nice to customers and property always looks great thank you
Thank you teresa you are always a nice person and smiling.
Thank you Teresa for all your help. Was going to waite to rent but you were able to convince me with all the information you gave me. Thank you
Thank you Teresa for helping me find a space. I wasn’t sure at first but with all the info you gave me i couldn’t resist. Thanks for all your help
Teresa you’re great. Thank you for fixing lol the confusion with space. Saved me time and getting upset. I’ll always recommend your property
Teresa you are a great lady and manager. Thanks for always helping me out. Highly recommended
My cousin was having trouble getting off the property. He had the code mixed up, but Vanessa was kind enough to try to figure out the problem with him. The ladies here do a great job
Teresa is such a sweetheart. Every time I see her she is always cleaning and helping customers. I can’t say enough about her. Love her attitude and how she is so willing to help people.
Teresa with a good services
thank you teresa for all you do. property is airways clean and you are very nice
Teresa you are a great manager. You're always so polite to everyone.
Excellent customer service! Great experience!
The place is great I been here for a long time this girl Liliana is a great person so helpful her service is five stars I hope the got more people like her
Teresa your a great manager I would recommend your property to anyone
Thank you teresa for all you do. Youre always working hard when i see you
Teresa you are wonderful and I just can’t say enough about you. You do so much for your customers and go above and beyond. Thank you
The young lady is very kind n helpful with a great smile,friendly. Made my day
Teresa you are great and sweet. Can’t say enough about you, but definitely recommend you to anyone
We have had a great experience at this public storage, the manager Teresa has been very great to us and helpful in our moving needs. I recommend this location to anyone. Thanks again Teresa
Thanks Teresa for all you do here always going beyond for your customers and the property is always clean thank you
Cuál es el precio de un tamaño pequeño
Best experience awesome customer service thanks guys!
Thank you Teresa you are a great manager. Very happy
Teresa thank you so much with the space
Great service friendly staff highly recommend this storage
Thank you Teresa for being such a nice lady. Thank you
Thank you Teresa. You are a very nice lady. Appreciate your service
Thank you Teresa for your help today with payment
Thank you Teresa for all your help
Thank you Teresa for explaining things to me. Happy you are the new manager.
Kathy is a great person to talk too. Very kind. Thanks.
The staff here is very polite and friendly to me so far. The lot is always kept clean and safe.
Thank you to Destiny for alwayd being very helpful ali time nice Work keep it up
This is a wonderful place to store your excess stuff. Indoor lockers and closets protect your articles from the weather, and you don't have to stand in the rain to sort or organize your belongings. The staff are friendly, helpful, and courteous. The electric gate and multiple security cameras offer security and confidence, and the gate has never hit my car or run over my foot!
Destiny was very helpful.. great customer service. Friendly
Storage unit got broke into no follow up. I have been trying to get a hold of the property manager for the past 3 days and nothing. No one answers their phone
Good experience, inexpensive thank you Destiny and Kathy!
Great person great personality help us out a lot we're actually happy with our unit thank you very much again I recommend
Manager is great and very helpful :)
Friendly helpful staff. Clean and well maintained.
Not secure, got robbed of our possessions. Lock cut off
Great and clean facility. Friendly staff. Definitely recommend.
Excellent customer service great clean facility,
Thank you destiny!!!
5 stars for customer service for District Manager, Joseph Ortiz. I have been dealing with Public Storage for many years at many different locations throughout California as a designer, furniture store manager, stager and now an American Cancer Society Discovery Shop manager in San Jose. We recently combined two storage units in different locations and there was a lot of red tape and miscommunication. Joseph stepped in and went the extra mile to handle the complicated administrative mess. I am ever so grateful that he made it all happen without extra expense to American Cancer Society. He always answered his phone and promptly returned emails. He was calm, polite and very professional. I have to say that dealing with Public Storage has not always been a pleasant experience, but working with Joseph is.
I called in for quotes and availability. The customer service representative Sandra Vargas answered all my questions both professionally and efficiently. She also had great feedback in regards to the area and location this storage is located. I will definitely be doing business with this location.
My mother an I were helped by Lea today. She is very nice and helpful. It was nice to talk to her she is very sweet and pretty.
We’ve used this location for about 3 years, I have no complaints. Destiny is the newest manager who’s been very helpful and professional. Parking can be a pain but the location is clean and convenient.
Came to rent a storage with my familia abd Leah was ver y helpful. Muchas gracias!
The people at public storage are really helpful... I enjoy the help of destiny thank you 💯
Destiny was great very helpful
I had an issue of needing my lock cut and get into my storage. They promptly responded and helped me out at NC. Jeanne was very helpful and efficient. Thank you🙏🏼👍🏼
Great prices and customer service! Destiny was very helpful.
Want to say thank you to destiny for the customer service. Professional and helpful all the time. Keep up the good work rock Star
The ladies working there are very knowledgable and of great service. Highly recommended.
The staff is very Nice And helpful and would definalty return for our storage needs
Destiny was very awesome made sure I didn’t sweat my butt off showed me what I needed to do very pleasant lady I recommend if you’re going to deal with anyone ask for her !!!!
yesterday I had a long drive from Los Angeles to San Jose. Unfortunately, I was running late and was worried that I would not make it in on time. However, Michelle (front desk rep) was wonderful and ensured me that she will way for me for 15 minutes after 5:30pm to ensure that I get my unit that day. All other storage unit locations were quick to tell me that they can not help and Michelle did help. I went in and she answered all of my questions and gave me additional information that is important. Over all she was very pleasant and showed that she cares for her customers. As for the unit, I got a 5x 10 and stored my belongings for a studio apartment. Everything fit in there very well. My bolt recommendation is that you buy moisture control for the unit so your things don’t get moist and stinky (they sell it on property). I unfortunately did not purchase it and went into the unit feeling the moisture. The associate will try to sell it to you on the spot so it would be something to consider. HAPPY STORING!
Destiny is the best highly reccomend this place
I had a horrible day coming back and forth trying to reserve a unit and continue my move. I was rudely addressed by the customer service call center and they booked my reservation at the wrong location. However fortunately i was sent to this location and was greeted by Michelle A. Who completely turned my day around and my frown upside down. I wish i was referred to her to begin with.
Liliana checked me out of my unit within the time it took to walk there and back. Great spot if you need storage.
Cody is nice
Coding a great worker
Great customer service thanks for the help. Cody is great
Staff was great and made the process easy.
Cody was very sweet and knew her stuff
I was there one afternoon trying to find another storage unit for my mom. This nice lady named Cody walked me through showed me different sized units and was so nice to me. I recommend going here 100% she even showed me how to use the lock I bought for the unit.
This property is the cleanest facility ive seen. The employees are very helpful and nice. Alycia the property manager is so sweet and always is working hard. I alway see her out cleaning or helping someone. I will recommend to friends and family.
ATTENTION" DO NOT RENT AT THIS LOCATION! The storage units are not clean, the facility is outdated & overated! Theres always trash all over the place! At least one unit a week is broke into but, nobody hears about it because the live in & onsite manager covers it up to keep the public & = office find out! The manager there is one of them smile in your face type of people, watch out for her! She is mean, lazy & unprofessional! If you need somebody to help you move in or out you better have them on you list to enter because, she will be rude to them & tell to leave! I used to help her clean around the facility but she changes up like the waves in an ocean! She tries to get you to write a good review for her to make her quota for the month. Once you do shell go back to that smile in your face kind of person! Bottom line, 3911 snell avenue location sucks!
Alycia is great she answered all my questions. She was very helpful. I see how hard she works and this property is always very clean. I have never had any problems at this facility. I will tell friends and family to choose public storage for there storing needs.
Thank u for your great customer service. This locación is the ves y i will recomend.
Alycia is always helpful s
Alycia is the best she has great customer service and property is always clean. Thank u
Alycia is the best. She helped me significantly. Im glad i came to this location to rent thank u alycia! Will recommend!
This property is very clean. Property manager is very knowledgable.
This place is absolutely the worst. 5 stars are given because the management asks customers for a favourable review at point of sale. My unit was robbed, 7 total broken into. Save your money and belongings.
Alycia was really helpful i would like to thank her for everything. Im really happy because I was able to get the perfect storage unit😀
I had a great experience with Alycia and the well kept units and property. She's always making the extra effort to make the property a secure place for you to keep all your belongings.
Alycia knows her stuff! Very kind and resourceful. Units she showed us were very clean, well lit and as difficult as putting your entire life into storage can be, she made it a pleasant experience. They offer competitive pricing, provide excellent customer service and I'd be happy to recommend this location to anyone I know. Thank u!
Management here is professional Alisha is most helpful with all questions and site looks clean and hours are great. Highly recommend this place
Alycia is the best this is my second unit ive rented and she treats her customers wonderfully. Property is always clean. This is why i always come back.
Very personalable staff! Clean facility, easy to access and open for good hours!
Alycia is phenomenal very helpful. She always calls me and reminds me to make payment. Thank u alycia will recommend to my friends and family.
The manager at this location is very knowledgeable, courteous and friendly. The area is well meantained and clean. Highly recommend this location!
I love this property and manager is so professional and helpful. In a time of stressing alycia always takes care of her customers thank u public storage.
My business uses this facility every time we move a customer. Alycia is always smiling and willing to help. Wouldn't store anywhere else! Thank u Alycia will recommend to others!
Alycia is the best she always is smiling and very helpful.
Everything went well lots of valuable information
Nate helped me. He's amazing, seriously so helpful and nice at the end of a long shift.
Alycia was great helping me with all my moving needs.. Kudos to her for being nice..
Alycia the property manager was a great help. Fast and efficient thank u for the help!
I been to other public storage propertys and I have to admit this location was the best, Alycia answered all my questions, I highly recommend this location. Thank you Alycia you deserve a raise!!!
Alycia is the best she always is so helpful she has helped me and my family a great deal!
Been 8 Months both Ladys very Help full I Tell my Friends & FAMILY about Stroge Thank you
Alycia is awesome!!! Thanks for all your help Alycia!!!!
Alycia is awesome! She is an excellent advocate for customers. She helped us newbies find the right unit for our needs. Public Storage Mgmt you have a great employee in Alycia - give her a bonus and a nice raise.
Alycia is super helpful and great to work with.
Alycia was great alot of help thank u for your patience
Shawn and alycia were great thank u for all ur help! Will recommend.
Alycia is the best she helped us sooooooi much!
Finally done w/ this place. They recently cut back their hours of access and close at 6pm now. Then, raised their rates 20% out of no where (just so happens was 2 months after i moved units to save 20% in monthly fee's), stating they were needed for upkeep (they just repainted the place a month before, seriously?). Both, big red flags for me since this place is nothing amazing. Unless you never access your storage, or are a flea market vendor, I'd pick another place to store your belongings. The upside is, the people who work there are really nice. SO! glad to be out of there. Ps. Thought I should update this review since I've now been getting calls from the staff saying that anything under a 5star review for this location gets the staff in trouble from their corporate managers. So, here's a 1 star review. This 1 star is not because of the employees (which btw were always helpful and nice), but because of the policies put into place by the higher ups. If it's the truth that district managers come down on property managers for them enforcing your (public storage) changed policies, and ex-customers leaving honest reviews, then I'm even happier I got out of giving this company my money every month.
Bertha and alycia help me with rental and quick process thank you
Property was very clean thank u for your help manager alycia
Alycia is awesome she helped me find a location that is convenient and clean. Thank you for your help will recommend
Alicia was very helpful thank you for the help
I would highly recommend this storage facility. Alycia was great! She took the time to answer all my questions.
Alicia is AWESOME!! SHE GOT ME A GREAT DEAL AND ASSISTED ME IN FINDING THE CORRECT SIZE STORAGE I NEEDED SINCE THIS WAS MY FIRST TIME. I GREATLY APPRECIATE THE PAYMENT REMINDERS SINCE I HAVE A VERY BUSY LIFE. SHE'S ALWAYS VERY PLEASENT WITH A SMILE. SO IF ANYONE IS IN NEED OF A STORAGE, I'LL SEND THEM TO ALICIA.❤
Excelente servicio Alicia me gustó el servicio k me dio
Alycia is the best I've known her a while she's come a long way in the position at public storage. Very proud good job and would recommend for anyone storing!
Alyciad the best thank u for ur help!
Bertha and Alycia are great! They took care of me in a fast and friendly manner thank u ladies for all ur help!
Alycia is amazing!!! She stayed a extra hour with me talking when I was in need. She’s always here to listen and has really improved this location I’ve been here a long time and seen three managers alycia is the best.
Alycia is the best
Did rental with Bertha and she was so great and kind. Explained everything in detail and understandable. Thanks again your the best!
Great customer service by Bertha!! She was informative and professional😊
Onsite manager is really nice and always help you in what you need.
Best customer service and very clean place, best customer service thanks Alycia..
Moving is very daunting, Alycia made the storage challenge very easy. Very friendly but a professional to work with.
I love this storage facility because Alycia has the best people skills of all the managers I have ever met at Public Storage. Nobody is as kind and patient when dealing with customers as Alycia. Alycia leads the example of a perfect PUBLIC Storage manager.
Bertha and Aliycia very help great service thank you
Great service really nice experience.
I was very impressed by their staff. First I called their 800 number to find a location and after asking what I plan to store, recommended the perfect size and a convenient location. The manager on location, Alycia, was super friendly, courteous and helpful. Highly recommend this place.
Alycia always helps me. She is amazing such a sweetie.
Bertha did good rental thank you
I've stored here for almost a year now and Alycia the manager is the best. wouldn't recommend anywhere else to store your stuff.
Bertha explained everything in detail and simple. Thank for your help.
Alycia is the best! I've rented twice at public storage, she is the reason I come back. Would recommend.
Alycia is the best. This storage has changed this place for the better. Thank u alycia.
Alycia is the best part of public storage very helpful and friendly.
Great Customer Service!
Muy buen lugar alicia es muy atenta y te ayuda en todo es perfecto
Alycia is the best manager. Been to a lot of public storages. This manager is the best by far.
They were extremely helpful and I would definitely recommend them.
6 stars if I️ could. Alycia always helps me to make unit saved from auction. Been here long time and this is the best manager would recommend.!
Great experience. Alycia was available to assist with all my questions. Very friendly and helpful. I would recommend this property.
Great customer service thank u alycia
Love location. Love management alycia is the best.
Alycia the manager is wonderful. She can handle a lot. Shes always trying to go above and beyond for her customers. Thank you. Been here a long time she really changed this place for the better.
I know a few public storage locations. I have to say this is my favorite. Public storage manager is friendly, helpful, and funny. Definently recommend for family and friends to store here!
The facility was very convenient, the new IPad system is very impressive and the Property Mamager was incredibly professional. I was happy was the transaction 😊
Been here for a few years now bc I let my office go while having hardship with my business. During my stay here I've experienced many things and mostly negative but since Alycia has been in management I changed my outlook here overall. She has done a fantastic job in keeping up the place and making sure things are in order. Alycia has really brought up the value in public storage here compared to before. I feel so much better knowing she's taking care of business and I believe many would agree here. Keep up the good work!
Out standing customer service I highly recommend this storage facility to anybody in need. Robby Schneider was unbelievably fast with the whole rental process and extremely knowledgeable, efficient, and helpful. Definitely worth 5 stars
Alycia is the best manager ever always makes me laugh! Thank you.
Great experience renting a space!
Alycia helped me get a storage. Very clean friendly place. Thank you for making so easy.
Alycia was very nice, professional and answered all my queries since it was my first time taking a public storage unit. She explained me all the options that I have based on my needs.
Wonderful customer service. Had 2 rentals in office and handled it well.
In a time of need property manager alycia helped us to get a very clean 10x30. She was great love this clean safe location!!!! Will recommend in future.
I She s always concern about here property making it safe place for her customers
In a moment of stress their manager was kind and helpful. She walked me through all the procedures and she tried to get me the best price possible. I truly believe that if I were to need to rent again, I would definitely come back to this location for giving me the best customer service. Thank you public storage for hiring the best employees. Thank you Alycia for all your help.
Alycia helped me get a storage that fit my needs I went to three locations finally alycia's property fit my needs would recommend.
Wonderful service thank u alycia!
Assistant manager Alycia was organized, well-informed and courteous as she walked us through the paperwork. I would recommend this location to anyone.
Great Service. Aylcia went above and beyond.
Es un buen lugar y está cerca de mi área de trabajo y el personal Muy atento y amable
Manager alycia is wonderful. I love coming to storage everyday just to see her smile and talk to her for a while. Very good customer service.
Really good customer service. Thank u for all the help.
Alycia was very helpful and accommodating, she's a star!
Alycia was great. Made move very simple thank u property manager Alicia for all your help!
Alycia the property manager was excellent. I would recommend to any family member or friend to choose public storage on Snell. Between her friendly advice and clean property she was great . Thank you alycia.
Alycia was really wonderful and really helpful. She was able to answer every question that i had - Hector
Alycia was very helpful and really amazing. Very professional and patient. She even handled several customers at one time.
Alycia was phenomenal! ! She was very helpful and made my job so much easier.. She explained everything really well and did it all with smile. With our company its all about time and she saved me a ton. Very well taken care property and well managed. Will recommend this property to everyone. Public Storage is the best!!!
Tom was a great help
Rochelle made our experience a delight. Would recommend again.
Los precios son buenos y el servicio mejor gracias Rachelle por tu ayuda
Rochelle the property manager she was very nice and I recommend this place to Rent and cheaper then other public storage!!!
ROCHELLE was amazing. Super informative and professional. Thanks!
Rochelle attend me very good And is great to storage my things here I will recommend to everyone this wonderful place
Rochelle was very helpful and nice! She made vacate process very easy! If you ever need a storage this is the place to go to!
She made the move in so easy! She was a lot of help! Thank you Rochelle!
I called another location of this company and was told they have a unit but no appointments to let me rent today but this location I went to Rochelle took care of me right away!!! Very friendly and explained everything there is to know about renting a unit!!! I recommend coming here first and she can't find you a unit here she helps you find one nearby! Awesome! Thank you Rochelle!!!!
I had walked in to look on prices for the storage and sizes and was greeted by Rochelle who is an excellent manager with customer service. She is very informative and was able to find the perfect space with good prices. She made sure that all my items were protected and left the property actually renting a storage when I was just pricing. If you need a storage come here Rochelle is great and very friendly. I had came in with already having a unit in mind through uhaul and nd somehow I left renting with her and it was great. I am very happy with the service here.
Rochelle is really helpful and nice! Great customer service!!
Rochelle was very helpful friendly units look really great and Rochelle helped us a whole lot she was very nice
Very pleasant... Rented in the past and seems has changed for the better... For example much cleaner and the Rep's Dyllian and Rochelle very politely and respectful... Will recommend to others for this location. I had a great experience. Thnx Rochelle and Dyllion
Awesome place to rent, highly recommended. Rochelle and Dylan were great!
ROCHELLE WAS AWSOME SHE MADE MY MOVE IN VERY EASY AND HASSLE FREE GREAT EXPERIENCE WOULD RECOMMEND HER FOR FUTURE USE
Rochelle was Very knowledgeable and great attitude with a great smile.
Tube muy Buena experiencia al rentar mi estorage!! Rachel es muy preposicional me ayudó en todas las preguntas que tenía !!! Recomiendo al 100% este establecimiento
I just left a1 they were horrible i never felt safe they have homeless people and alot of people using illegal stuff and lingering in there car ports i am so happy i left there and came across to public storage the property manager Rachelle is so helpful and there is one entrance its clean people aren't hanging out i made the best choice coming here
Not only was Rochelle thorough she didn't try to upsell me with stuff I didn't need. I was able to meet her for a tour and get all signed up in about 20 min. She was able to answer all my questions completely without the run around. Thanks for all your help, very much appreciated!!!
Rochelle was a great welcome to public storage! She was helpful and answered all questions. Her focus was solely on me and my needs. My lock was tricky and she took her time to help me with it. This is a great public storage and I will recommend it.
Came in to short term rent during a real estate transaction. My first time at a storage facility in 14 years. Rochelle, the manager, is a real Pro. She helped me figure everything out quickly, got me all the tools I needed, and sent my on my way with a smile. She obviously takes a lot of pride in her work and has a great sense of ownership for the property. Great job, Richelle!
Rochelle was very friendly and professional.
Came into rent a space and alycia was great! Rochelle the pm was in the office helping great customer service from the two! Thanks.
Rochelle was a great help with the vacate for my girlfriend and I. She made it a breeze facility is clean and would recommend anyone that's looking to rent to rent here. Thank you Rochelle.
I was in a time crunch to get a storage and Rochelle helped me out! She was amazing she made the process very painless and easy! If I need storage I will for sure be coming again.
Public storage is lucky to have Rochelle as the property manager she is just awesome and made it so much better than I thought it would be... thanks
Easy Transfer. Good clean storage very affordable! Property Manager Rochelle was very attentive and helpful
Rochelle is awesome! The most friendly and talkative property manager i've ever had dealings with! She was genuinely helpful and answered all questions and believe me I had alot. If you got stuff to store, its got to be here. Ask for Rochelle and she'll take care of you. Also, don't forget your sofa and bed covers! (I almost did) lol
Alycia was a wonderful host and answered all my concerns.
The property manager is very nice and works very hard. She is always cleaning and helping others. You have a good hard worker and im glad dhe works here. Very clean place to rent. Thank you Rochelle for all ur Hard work making this a great place to rent.
The property manager Rochelle is incredibly helpful, answering all my questions patiently and professionally even though I knew she was very busy. The lot is always clean as is the bathroom! Wow! You could not ask for or find a better representative. In my time here she has earned a raise and a vacation.
Rochelle is very helpful. Gives good informatiin regarding the storage units and how it works. Very polite and friendly. This is my first time doing this and made my visit easy and recommend this place to anybody that is looking to store. Thanks
Rochelle the property manager made my life so much easier! She helped me out to find the right storage and suggested to get mattress covers. She was quick and clear on describing everything that I need to know! Definitely, will suggest her property to any of my friends who will need a storage.
Rochelle is great when it came to finding us the right space for the best price. She was very knowledgeable when it came to our needs. She friendly and made the renting process a breeze. I will recemond her to all my friends and family. She is really that great. Never experienced such a nice person. Customer service was excellent.
Rochelle was AMAZING !!! Super nice and friendly, quick service , and made sure I got the unit size that my boyfriend and I needed. This storage is also really good on calling when something is out of the ordinary, . I'm extremely content with Rochelles customer service .
Tom and Rochelle are amazing! Toms first day handled it like a champ. They both were professional and courteous.
Property Manager Rochelle, was very informative and helped me protect my belongings by making sure I had the right items for my mattess. I would definetly recommend her to my friends and family. Thank you for making this a great experience and our convo was awesome.
I was very satisfied with the service the property manager gave me.she was very nice and helpful.
I had rented a unit here. The manager called asking why my unit door was open, I arrived to find both locks cut, my unit looted. The police told me they were there at least twice a week. Sheet rock walls in many of the units have holes into the next unit. Nonexistent security.
Maria was very friendly and informative. She went through all the details of the storage, answered all of my questions about the storage, and even gave me great storage recommendations. My overall experience at this facility was amazing. I will definitely come back again.
Me gusta mucho el servicio al cliente gracias Maria
I've called around for storage prices and Elizabeth was extremely professional over the phone and suggested on the size I should rent. She was extremely helpful and loved that she speaks Spanish and made moving my mom so much easier.
Maria Thank you Maria for your help I will send people my family and friends your way your really helpful
Came to public storage to inquire about a 10x10 unit. Dameka was very knowledgeable and friendly, in helping decide on the right unit for my needs. I highly recommend this facility.
Maria Muy buen servicio me gusta la propiedad todo muy linpio recomiendo el local
Maria Muy profecional, excelente servicio y mucho conocimiento a la hora de explicar y ayudarnos. Good job.
Maria help me out the best customer service
Paul helped me out . He was awesome and a big help. I'll definitely be coming back
maria I like the customer services that maria give me she explain me all that i want to know.
Maria Thank you for your helpe muy bien mija
Maria At public storage San Jose south always helps me find the cheapest and best deals
maria Maria is so freinnly very help ful and always very polite
Maria and jasmine and Victoria helped us today I was very happy with their service they made paying my bill a good time.
MARIA ANDROID JASMINE HEY WHERE GREAT. LOVED THEORY WHERE THERE TO HELP ME
I came into the office to purchase boxes and had great customer service from Victoria. I had some questions about the merchandise and she was very helpful.
So I call to inquire about information and prices of the storage units and the girl I talked to is named Victoria Ruiz. She was the most amazing person I've talked to you on the phone in a very long time. I usually get rude people or people that just want to rush me off the phone and Victoria was nothing like that. She helped me with all my questions, gave me different options of prices and different sizes of their storage units. She just answered all my questions and was really nice and thoughtful about it. I will definitely be looking into getting a storage unit just because of my great experience with Victoria.
Im really happy with this storage
maria and Paul and Victoria Jaclyn v Osiris the best time I love them
MARIA ,OSIRIS VICTORIA,BRIAN, JACLYN V PAUL EL MEJOR GRUPO PARA ALLUDA
MARIA MARIA WAS VERY HELPFUL AT SOLVING THIS ISSUE. WENT BEYOND PROTOCOL. I AM VERY HAPPY.
Maria ,paul and golam service here @ public storage is verygood...
Maria Outstanding customer service, very knowledgeable staff, friendly, always courteous and willing to extend a helping hand at all times. I recommend thus facility and staff to anyone looking for a storage facility.
MARIA AND PAUL THE BEST CUSTOMER. SERVER. GO SEE THEM
MARIA Everything was handled with professionalism and accuracy.
Thanks for the service paul
Maria and Paul they have really good customer service they help you out in your storage needs in anything you need help great service come and see them
Maria and Paul, always great customer services when I need them!
MARIA AND PAUL THE SERVICE IS EXCELLENT! !!
Paul and maria I'm very happy with the service and I'm really pleased with Paul's service that I get every day.
Paul and maria Paul and Marie are really professionalin business like they went out of their way to help me
Paul is a rare honest productive worker.
Brandon and paul were super helpful and answered all my questions inwould highky recomend them
Paul, the manager, really sets this PS apart from the others I've used in the past. He has gone out of his way to be a help whenever I have needed it. I'm glad to give my business to this Snell Ave location!
The Manager at this location was as professional as he was helpful. I would recommend this location to anyone and everyone! My storage unit and the property was very clean. Thank you, Paul!!!!!
Paul, the office manager, was extraordinarily helpful in helping me select a locker sized for my needs at a reasonable price. I found it clean and easy to access. When I was done using it, final check-out took just a couple of minutes. I will consider this location for my future storage needs.
Thanks Juanita. You were so helpful with my move.
Both my wife & I love the services that come from this location. Custommer service is excellent, we love it and ready to recommend to any people who might need storage service in near future. I felt wonderful to have the services that came from these professional and well trained attendants. Thanks for wonderful services.
Paul is the nice young man that was there the day that I decided to start buying storage as he was very kind and very helpful and he always has a smile when I show up thanks Paul you're the greatest Paul love your smile keep up the good work.
Knowledgeable staff that answer all my questions right with easy. I finally move all my parent's furniture away from my garage and free up the house. Will definitely recommend it to a friend
Getting a storage space was quick, easy and inexspensive. Paul the manager has always been helpful and courteous.
Paul does a great job, great customer service
Paul has great customer!
Property manager Paul and Juanita are superstars!!! I would really, really recommend my friends and family to meet Paul and Juanita for any of their questions and concerns. I'm sure they would love and enjoy the best customer care and satisfaction as much as I did. Thanks so much for everything Paul and Juanita! I'm so grateful to have met you guys.
JUANITA gave us the best customer service!
Juanita was great! Awesome service and very helpfull.
Paul es una persona muy amable y esta atento a la necesidad de los nuevos renteros,,,el lugar se ve limpio,,tiene un horario muy conveniente de 6am - 9 pm,,y tiene muy buenas promociones,, espero y así continúen las cosas en este lugar,,le di 4 estrellas porque aun no tengo mucha experiencia con este lugar.
Paul is great
Junita was very helpfull. Once I got there she helped me right away. Very nice person too. I will recommend anyone to go there. :)
Good professional services
I think this storage place is awsome. The guy Paul is the reason why I keep returning to this place. It convenience and he is a very nice and very helpful.
Excellent faciility ! Close to everything... paul is accommodating and friendly
Nice storage facility but, above all, great employes. Especially Paul.
went into day to inquire about merchandise that I need and the manager Paul help me out. they had a lot of different moving materials to my surprise I was very pleased with the customer service Paul gave me and I will be back to inquire about storage as I'm moving my things out. thank you for all your help Paul.
Paul was great. I went in with a friend of mine to see about prices he went out of his way to anwser and show us what we might need, he was very informative and very pleasant. It was great to have our first time there such a wonderful experience. Thank you Paul for all your help.
I had called from public storage unit and I haven't put the lock right. I said I was coming there in a bit make short story paul was nicest person to help me out.. 5 stars to paul and good place to keep your property ..5 star satify...
Good experience! Juanita is always available to provide assistance and to answer any question.
My wife Donna and I use this Public Storage for supplies and inventory for our business, Kadori Gifts. This place is fantastic for three reasons: 1. People - Juanita and Paul are absolutely great! Very friendly, supportive and always accommodating when we need help like borrowing a hand truck. 2. Location - Its only blocks from our house and has great access to Capital Expressway, Hwy 85 and Hwy 87, so we can easily get anywhere in the bay area. 3. Facilities - They keep this place neat and clean, just how we like it. We highly recommend this Public Storage location for anyone who needs some extra space in a clean, well managed location with friendly staff!
It is not at every storage place that one gets both efficiency and friendliness. Juanita, who works part-time at the 3911 Snell Avenue Public Storage, exhibits both these qualities. She went the extra mile to arrange the use of a flatbed cart that I could return the next day and showed me all the "ins-and-outs" of the 10 x 10 space and its locking mechanism plus the codes for entering/exiting the premises and for getting into the G Unit. I appreciated the mixture of professionalism with the ability to share humorous anecdotes about life at the Ps where she works. When suggestions were made that could improve the service, she was quick to make an appropriate notation. Juanita's personality combined with "the personal touch" helped make my stay an enjoyable experience.
First time I needed a storage space, to move some furniture into. This location had the best price and Juanita made the check-in great. All questions were answered very politely. Great experience for me; recommended.
Juanita was very helpful...she listened to what i had to say and gave me great tips on which room size was best for me..
Just wanted to acknowledgment Juanita h. For her excellent customer service. She always has a smile and very informative on the questions I had. I would defiantly recommend this location to anyone. Thank you once again Juanita !!
Just wanted to thank Denise at Public Storage for all her help with our unit. She was friendly, knowledgeable, and extremely helpful. She went way beyond the call of duty assisting us in getting things settled. We couldn't have done it without her.