Public Storage Self-Storage Units at 231 W Capitol Expressway, San Jose, CA
Mon-Fri 9:30 AM - 5:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
5'x5'Online only price$ 61/moSmall 5'x5'
$ 61/mo $71Best Price Label
- Inside unit
- 1st Floor
5'x10'Online only price$ 102/moSmall 5'x10'
$ 102/mo $120Best Price Label2 units left!
- Inside unit
- 1st Floor
5'x10'Online only price$ 137/moSmall 5'x10'
$ 137/mo $161Best Price Label1 unit left!
- Outside unit
- Drive-up access
10'x10'Online only price$ 164/moMedium 10'x10'
$ 164/mo $193Best Price LabelHurry!
- Outside unit
- Drive-up access
10'x15'Online only price$ 245/moLarge 10'x15'
$ 245/mo $289Best Price LabelHurry!
- Outside unit
- Drive-up access
10'x20'Online only price$ 302/moLarge 10'x20'
$ 302/mo $356Best Price Label
- Outside unit
- Drive-up access
Nearby Self-Storage Locations
Self Storage Near
3911 Snell Ave
San Jose CA 95136
Self Storage Near
3620 Snell Ave
San Jose CA 95136
Self Storage Near
3900 Vistapark Drive
San Jose CA 95136
Self Storage Near
725 Capitol Expressway Auto Mall
San Jose CA 95136
Self-Storage Near San Jose
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
South San Jose Storage Units On Capitol Expressway
This South San Jose Public Storage takes great pride in offering the community affordable self storage and outstanding customer service, 7 days a week.
On the north side of Capitol Expressway between Highway 87 and Monterey Highway, this location features a wide variety of cheap storage units.
Use a 5x10 storage unit to store golf clubs and golf gear for trips out to The Ranch Golf Club throughout the year, or hiking and biking gear for outings to any of the local parks.
A 10x15 storage unit is a great way to free up some space in an apartment or condo near Carson, by storing small furniture, an extra coffee table, old bookcase or old TV set.
Remodeling a home near Captain Jason M. Dahl Elementary School? Use the space in a 10x25 storage unit to keep an entire five-bedroom house packed up all in one place from start to finish.
Indoor storage units provide the comfort of access from an interior entrance, while outdoor storage units provide the convenience of easily loading or unloading from a vehicle. Speaking of vehicles, this facility also features storage options for cars, trucks, SUVs and ATVs.
The manager lives at this location and customers receive an access code to enter the gated storage area.
Storage needs come in all shapes and sizes. That's why Public Storage in South San Jose provides an array of self storage options year after year.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 442)
This location is safe and convenient the customer service here is amazing Destiny Is always willing to help with any concerns or questions I want to thank you for the help over the years if you want to rent anywhere I would go with this location.
Public Storage's business model is to lure you in with low rates and then aggressively jack up the rent as soon as they are able. This is how they operate. Knowing that, we were customers here for years and dealt with the rent hikes by changing units every couple of years. This location, however is not secure. We had our unit broken into in July of 2023 when a gate was left unlocked. While the employees were nice, we lost a lot of stuff. What did Public Storage do to compensate us? They raised our rent by more than 20%. The employees here are nice but there are a lot of homeless around and they do not consistently secure this site. I would not recommend this site if security of your belongings is important to you.
friendly staff easy service
Rent with public storage amazing service good prices compared elsewhere
Thanks for the help
Thank you destiny public storage good place to rent
Great service. Seamless experience with the app functionality.
Easy Peasy and great customer service re: Alana
Yesterday afternoon I came in with way too many questions and Chyanne was very helpful with guiding me through the process! Great service I will be renting soon.
Renting with public storage for a while appreciate help thank you destiny!
Thank you! Conveniente location.
Destiny has been so helpful and nice thank you! Public storage is a great company to store items.
Great location and prices. Wonderful service from Chyanne she was extremely helpful.
I like the customer service I like the location and the security is very good here
María is the Best helped me get a good price no a space please keep that employee
Best service I've ever had was fully helped by Destiny she did an outstanding job I really appreciate all the help
Helpful efficient staff thank you
Destinys been so nice and helpful thank you for helping me out!
Positive experiencia App is simple, facilita is clean. Thanks to destiny for all the help!
Thanks to destiny for helping me set up the ps app and for helping make things easy
Conveniently located recommend renting with public storage
Really safe location and good servic3
The public storage app is super convenient and nice customer service thanks!
Destiny has good customer service the place is convenient thanks public storage
Staff is so Helpful and reliable I would recommend public Storage to anybody. I love how attentive the property manager is to the property and customer needs. Thank you For being amazing 👏
I love to use public storage they are the best great company to rent through
Destiny is very helpful very nice
Good hours at this location and ni complaints about customer service convenient location
Amazing convenience switching units destiny was extremely helpful
Destiny is helpful good location to store your items!!!
Convenient access hours locations good
The service was good place is cleaner than most
Customer service was great anytime I had a problem you guys were there. The public storage app is a great thing.
Nice place helpful staff thanks to destiny highly recommend!
Super friendly !! Cheap prices & great customer service !!
Thanks Destiny! Very kind staff and it is so quiet n clean on this side compared to A1 self storage across the street.
Thanks destiny really helped make this process easy love the app as well
Greatcustomer service from destiny!!!
Good company to rent with great access hours thank you destiny
The sign up process was very easy destiny was amazing at helping me with the process
Really great customer service thanks destiny for helping rental today
Good place to rent I've rented here before the custimer service has been always nice and property is always clean thanks destiny
I like destiny’s customer service! Thank you!
This locación has good a esso hours and the customer service is always pleasent
Destiny is hella nice the service is fast
Destiny is aleyas so helpful
Muy buena atención como empleada
Destiny is an amazing manager the service is good the place is always clean I’ve been renting for many years I have never had any problems
La atencion es may eficiente y la senorita destiny ,nos da la major atencion possible con Algona dude que tenemos y mantiene may limpia la propiedad ,estamos muy satisfechos con la atencion brindada ,muchas gracias
Always clean out here on the premises appreciate the good customer service
Destiny is amazing she always helps me with my questions this location by far has the best access hours and is kept clean Public storage is a good business to rent through if you ever need to store items.
Destiny has amazing customer service shes really nice and responds always in a timely matter.
THANKS DESTINY NO COMPLAINTS APPRECIATE YOU!!!!!!
Destiny the clerk on site is very polite & professional and has always helped me when I had a request or needed help in a prompt manner. Thank you for hiring Destiny make my life easier . Thank you again .. Thank you Destiny
Thanks public storage is great
Good location good service reccomend renting here thanks to destiny for all your help
Destiny helped me download ps app it is much easier to access
Destiny is so helpful and kind thank you for the help
Good customer service stopped by to make payment and destiny helped me get my auto pay set up she was really informative thank you
I really like the public storage app it makes it easy to access property and the property location is so convenient. Shout out to destiny for helping answer all my questions!
Call center was fantastic they were very nice, loved destiny's customer service
Public storage folks have been very helpful, the app is also excellent!
The best customer service thank you destiny
Destiny is sooo helpful! She actually calls me back and helps with all my pestering questions. I have two units here and they’ve always been able to support me and my queries.
I like how early and late this particular sight is open and the cleanliness and great customer service!!!!
They are very helpful and understanding 😊
Destiny is a great manager. Good location to rent.
Destiny's the best
Amazing service and no complaints about magaer good access hours
Destiny is a great manager always helpful the location is here is very nice location has good access hours
I have been renting with public storage for 3 or 4 years i have no complaints and the manager is very nice
Very helpful staff process was very easy
Destiny thank you for helping me out and answering questions that I may have this is a good place to rent
Pretty easy access PM was really helpful and clear thank you so much
Good service thank you
Good accessibility and the access hours are nice
Renting with public storage has been a good experience thanks to destiny who helped make my move in go smoothly this is a good location to rent at plus good access hours thanks Destiny for being hella cool and helpful
Good location to store things thank you
We have been with public storage at 231 West Capitol expressway San Jose California for over a year. Destiny has been great throughout the whole experience. Her communication skills are extraordinarly professional. She knows her job. Driving around the storage units all the time on her cart and is very attentive to the property. She is helpful and timely. She is very informative and straightforward. Thank you for everything.
This is convenient close to home destiny is a fabulous property manager and keeps this place clean I also like the fact this property is open alot later than most places
I love this property because it’s cheaper than the others it’s very accessible destiny has been a great help she to has great customer service give her as much stars as possible
Great service 10 stars love the place got my storage all set up, this helped me out a lot!
It’s convenient location their right around corner for me and the manager is super helpful!!! More helpful than most people
Destiny is always nice whenever I come in to make payments she is a great manager thanks for the help
Successful, good customer service!!
This place is awesome! The customer service here is great! My husband has been renting out a unit here for years and I just recently decided to rent one out too . I was very impressed on how nice and efficient they were. I definitely recommend them.
Public storage app makes it easy to access the manager is always kind and very helpful thanks
Nice manager thanks for helping
It’s super easy to come and go and the customer service is really nice
The street makes it an easy drive to property and the office manager helped me a lot
destiny is awesome helped me alot this is a great location to rent at
Public storage made move in super easy! E rental process went smoothly and destiny was great!
We were able to get the space we wanted and destiny was very helpful and knowledgeable!
Cool place good price
Thank you to destiny for helping answer all my questions! Pretty quiet and peaceful here.
Thanks destiny for making The experience with public storage a good one!
This public storage is at a convenient location e rental made it quick and easy to rent
Public storage Capitol Expresses way The best place for me to put my valuables the ground is safe and secure destiny is so helpful she’s just the best I tell you it wasn’t for her I wouldn’t of came here
This place has good access hours, manager destiny was super helpful in helping through the rental process answered all of my questions. Good company to rent through
Great place to storage !!! I had a great experience with Destiny helping me with my new unit at there place very kind and professional staff I come to storage everyday and I always see her moving around . Recommend renting here.
Destiny is amazing. I've had my stuff in storage for about 2 years now and I know my stuff is safe with her. I also appreciate the courtesy calls each month as well. Thanks Destiny!
Nicole is giving a great service ,she understands allways ,and be helpful, with a great actitud ,hallways smiling and been a really nice ,thanks Nicole
Destiny is a great person with an awesome attitude . She gave me all the information I needed helped me out setting up my account and took the time to walk with me and look at the available units. She made my purchase so easy and guide me thru the new app to open the door with my phone . She deserves a race .
Destiny has been a huge help to us!!! She is very nice and helpful. This public storage is clean and the access hours are convenient. Thank you!
This property has good access and is nice and clean clean the staff is very kind!
Good service! Destiny is awesome highly recomendó
Good overall friendly
Pleasant visit at this location destiny is very helpful & knowledgeable this is our first time coming to public storage plan on coming back to rent
The best location to rent good access hours and destiny is always nice professional
Destiny is always helpful and kind when I come here to make payments I appreciate all of the help thank very much
I’m happy with my unit here so far for the past 5 or 6 months this is a a good location and the property manager destiny is always helpful and very nice
Thanks destiny for helping us out with soy quesitos or concerns you are amazing we will be be coming back here to rent shortly
I have been renting with pu bbn lov storage for about two years the staff here is amazing and the property is clean tha k you destiny!!!
The property manager destiny has been really helpful and really kind
Public storage is a great company to store things and destiny has been helpful and professional
Destiny was extremely helpful helped find us find a good space to rent at for a good price I very much appreciate that you very much
Never had any problems here very safe when I come in excellent customer service
Destiny SHE is a good person also are good location
Nice staff destiny was super helpful excellent service
Destiny is such a helpful site manager.
Thanks to destiny for helping with all my questions public storage is a outstanding company has flexible hours very courteous staff
destiny you are great and have been very nice and helpful thank you for everything I will definitely be coming back here
Thanks to destiny for helping explaining the e rental made it quick and easy you've been super friendly
Angelica helped me out throughout the whole renting process. Made it easy to get a unit.
Public storage is the best company to rent with the locations hours are convenient and the property manager destiny is great
Very nice play, Angelica was helpful and efficient . Highly recommend storing here
Good access hours the manager destiny is really nice and keeps property clean
Destiny id super nice everytime i make payment
Just started moving i! Destiny was welcoming great location
Destiny is cool plus Good access hours here
Destiny is a great manager thank you really reccomend renting with public storage
Nice easy clean and convenient property thanks destiny for helping keep everything great
Destiny was awesome really helpful was very professional and friendly I like the location as well great customer service and the place looks clean thank you
Thank you des you were a great help amazing service
Great help from Destiny so i can get my storage in a few step. Thanks Destiny.
Destiny was helpul thank u great service
Clean location nice management appreciate the help
Destiny is cool great location safe place to rent highly recommend
Public storage is a awesome place to rent fast and easy process
Easy access you guys are very nice awesome I never have problems
Very clean easy access anytime I have a question staff is there
Destiny was great VERY helpful
You guys are the best great company
Good customer service and clean location
i been here for10 years, the 1st onsite manager was Nicole and she was great 5 STARS. Nicole left and now the onsite manager is Destiny. The quality of Destiny has remained at the 5 star level. Ske makes using this facility a 5 star facility. Thanks Destiny - for making this a 5 star facility.
Destiny is really helpful thank you and I recommend this place.
Easy to get to. A little run down. Door gets stuck, string for the light broke. But other then that, it's your typical storage spot.
Destiny is best quality customer service and very helpful wouldn't choose any other place very informative thank you
Great Customer service real people's person here
So far so good easy access
Quiet location safe and clean property manager destiny is always helpful thank you recommend renting with this company
public storage is a great place to store items and the property manager here destiny is very nice and always helps us out thank you
Amazing prices here for a great location
I stopped by to ask about the units she was very friendly answered all my questions great customer service
Clean and the people in charge are friendly. Satisfied with the service.
Good place to store very safe
Tiene unas empleadas muy amables y sus precios son muy buenos Gracias por ayudarme y esperarme a veces con mi pago gracias por su buen servicio
They're storage prices are a lot higher than what they were up in Stockton.
I did and online eRental for this location and everything went very smoothly. I was able to do a same day move in to the perfect spot. Would recommend coming here. Destiny did an awesome job at finalizing my move in and answered all my questions respectively!!
Destiny is a great manager, convenient location very nice always helpful I recommend this location to anyone looking to store thank you again
Thanks Destiny youre great
Great place to rent a unit!. Destiny is the best person there , she's fair and super helpful!!😁
Destiny is a great manager she is very nice gracias
Good location. They require you to buy their lock. It's made in China and you can't copy the key. I had to buy a new lock.
Perfect customer service
I decided to stop by this public storage location yesterday to figure out what we needed to do and what size would work best for us when the time comes and my wife and I were already having a long exhausting day but thanks to Destiny for being patient and extremely helpful in answering all of our many questions and biggest concerns. We definitely will be renting here, highly recommend public storage, Thank you.
I had a great experience with public storage (231 capital expressway) Destiny is a great help, I would definitely recommend public storage to friends and family and I would definitely use public storage in my future moves and storage.
Thank you for helping destiny she was very helpful and answered all of my questions great customer service
Friendly & professional respectful service. Destiny was helpful & knowledgeable about what i needed. This is my1st time ever renting a storage place.. Thank you for hiring people like Destiny... Matrix Glass. JC..
Destiny is very kind thank you for the help
Thank you for your services
Servcio estaba bien!
Des was awesome! Good service :)
Public storage is great highly recommend storing here destiny has been very helpful thank you
Very nice and helpfull
Excelent services. Thank you Destiny for all. She is great person.
Destiny was extremely helpful and professional. Easy, fast and convenient.
Destiny is awesome
Destiny is amazing! Everytime i come here she greets me with a warm welcome. I know my stuff is safe here with her. Keep up the great work Destiny! You Rock!
Destiny did a great job with me was very kind and professional
Destiny was really helpful and friendly. I highly recommend working with her.
Joseph and Destiny have me the best customer service today.
safety is great at this location also good customer service thank you
Convenient location have been storing with public storage for four years very nice employees
Great service. Very helpful staff. Gives me courtesy reminders every month so I won't be late.
Amazing customer service Leah was very helpful.
Check-in/Move-in process was fast and easy. Destiny at the front office provided great customer service, highly recommend this location.
You are awesome Destiny!! Thanks for all your help and being there everytime I need help.
Went in looking for a decent size storage unit and Nicole spent a lot of time helping me decide. She is very knowledgeable and was very kind.
Cleanest storage place I have been to nice people here always really helpful thank you for great customer service nicole and destiny!!!!!!
DUE TO COVID-19, I RECENTLY MOVED INTO A SMALL STUDIO APARTMENT AND DIDN'T HAVE ENOUGH SPACE FOR ALL MY BELONGINGS SO I DECIDED TO TRY THIS PLACE. I HAD TO FIND A STORAGE FACILITY ASAP, SO I WAS GREETED BY NICOLE VERY POLITE AND KIND YOUNG LADY AND VERY KNOLEDGABLE KNOWING THE RIGHT SIZE FIT FOR ALL MY TREASURES AND COLLECTABLES INTRODUCED ME TO MY NEW STORAGE UNIT. BY FAR THE BEST EXPIRIENCE I'VE EVER HAD.
The manager Nicole has excellent customer service, always has a smile on her face & very informative on the questions I had. I would recommend this location to anybody, I also want to thank her for working during this pandemic so my needs are meT. Thank you Nicole! :)(:
Nicole is always so pleasant to see when we go in. I know our stuff is safe with her.
Nicole is great! I have multiple Storage's and often stop by to see her. She does a great job keeping the property clean and is always in a good mood.
Nicole is awesome! I love her vibe. I have rented here in the past and she is always friendly!!
NICOLE IS AWSOMR
Nicole is one of the best Public Storage employee i have encountered. She is always always smiling and has great customer service. This is the place to be if you have storage needs.
Nicole was very help full we have rented and will rent again
Nicole is the absolutely amazing! She made my rental process super easy and fast. Definitely recommend this location!
The manager is all around amazing and super helpful with everything. Hands down amazing
Nicole was super nice and a great help. Really appreciate her for all she helped with
Great service and warm welcome every time.
Does the job if you got the money.
Nicole was great help for me
Nicole is amazing! She is always super helpful and makes sure my family finds what we need. Highly reccomend this PS location and Nicole!!
Nicole is the absolutely amazing! Great management! Give her a raise! She made my rental process super easy and fast. Definitely recommend this location!
What sizes are available
Nicole's service was awesome!! She gave me a good guideline to choose a unit and taught how to use a unit easley. It was a 1st time to rent a unit and definitely recommand her .
Nicole has been great since day one. I've had multiple storages and she has been great every time. I would definitely recommend.
Nicole was fantastic she made my move in so effortless ..... The least stress ive haf all day. Thank you for keeping my spirits high👍😉
Nicole, gave great customer service satisfaction. 👍 she knows how to do her job very well.
Price keeps going up. Rather sell stuff and come ahead with a profit and new stuff
Nicole is great. She was great at explaining the rental details and finiding me the right size storage. Thank you so much Nicole.
Nicole, She’s always very helpful in anything. Whether it’s any Questions we have or Being at the Area, and she always Greets us nicely. Always taking care of her customers and treating them very respectfully, Thank you for having such an Amazing Employee Like her. Thank you Public Storage.
Just wanted to thank great customer service from Nicole. Every question I had she knew and made my day 10x better. Thank You!
The manager Nicole here was Amazing!
Good customer service.. the property manager Nicole is really good person. She is really helpful.. I liked there service
Nicole is a doll. She makes everything so easy for me. Even when im down she picks me up with her positive attitude and smile. I appreciate her very much.
Great service and the staff is kind and super helpful. Nicole rocks!!!
Went received excellent customer service from Nicole. She guided us in making the best decision for our needs and showed a several storage units. We ended up getting the best unit for the price. Kudos to the management for working with us to accommodate our unique circumstances. We are all extremely pleased with the outcome! I highly recommend this location l!
Nicole was great! Super helpful and knowledgeable
Nicole was very professional and helpful and got me a good deal thank you.
Excellent customer service from the property manager Nicole! She was knowledgeable and helped me figure out the correct size unit to fit my needs. She got me the best price and promotion available. I found her to be extremely professional and accommodating to my schedule. If you're looking for a storage unit, I would highly recommend this location.
This facility is a great location. Nicole is always around the facility cleaning and making sure everything is locked and secure. I would rent from this location again.
Quiet peaceful convenience
Nicole made it very easy for me to get a public storage for my father and it was hassle-free good price and clean facility with nice service
Nicole was very friendly and allowed for the process to be very smooth and easy. Definitely would recommend!
Antonia was so super helpful and pleasant. I had such a wonderful experience here at this location! She answered all my questions and walked me through the process flawlessly. We also had a very pleasant conversation! Thank you Antonia
I've had storage here a couple years now and Nicole has always provided excellent customer service. I recommend to family and friends.
Nicole was super helpful and made setting up our new account very simple. Outstanding customer service too. Thanks Nicole!
I have been a long time storage unit renter at the Public Storage location at 231 Capitol Expressway, San Jose, CA 95136. A few days ago, I needed to ask some questions at the rental office and met Nate. It was refreshing to have such a friendly, smiling and helpful person behind the desk. I would say that Nate provided excellent customer service and I would recommend Public Storage to friends and family based on my interaction with him.
totally recommend this location extremely clean and costumer services is excellent from the manager Nicole.
A very convenient location for me and Nicole is always very helpful when I need assistance
Expensive, and they raise the rent constantly.
Great location and great customer service!! Thanks Nicole!!!
Very great service. Nice people staff was excellent always willing g to help me. I would highly recommend!!
Nicole was very nice helpful and timely with my reservation. Both her and Joseph went above and beyond to make sure that I was satisfied with my unit
Nicole is amazing made it easy and secure i feel good leaving my possesitions with her.
Nicole Was awesome she helped me to choose the best unit that suits my need she was very friendly and professional.
Nicole, Joseph, and Cody were amazing to work with! As a new customer, they made the process so easy and smooth. It was such a pleasure to work with them and I would definitely refer this location to my friends. Also, they gave me tips on how to store and wrap my belongings. Very helpful!!!!
Nicole and Cody are just gems. They really turned my day around and helped me get my first storage unit with ease. Thanks ladies for everything.
Nicole and Cody are great. They were very helpful.
Conveniently located close to the capitol flea market, gas stations & stores. So its easy to load up & head on over to sellyour product. But, it only gets 3 stars due to the rent is too damn high for a storage unit!
It's a good place to put your stuff in.
Nicole is amazing. She provided the best customer service and made things quick and easy.
This location had the hours & specs I was looking for, at a reasonable price. Nicole was so nice, & made sure I got the best deal possible!
Nicole was so helpful super professional . Was in and out quickly !
Nicole is a hard worker
Antonia provided excellent service and was very helpful. Recommend.
customer service is very good, Nicole is very helpful and friendly
Easy helpful Antonia was great!
Nicole was very helpful
Nicole has been amazing this whole time I have been with public storage. She is always helpful and has great customer service when I come in. Would recommend to anyone.
Nicole is amazing
Nicole Has One of The Best Customers service
Nicole is absolutely fantastic. She focuses on the customer and their needs and makes the transaction as quick and efficient as possible. She was a pleasure to work with.
Nicole and Destiny were very helpful this morning, helping me coordinate payment for a family member's unit.
Place is clean, it was easy & fast to get our storage room, fair prices, Antonia (attendant that day) was very thorough with the info we need, & has a great sense of humor!!!=)
Great service! Antonia helped us out with everything. It was super fast and easy!!
This was the best experience I’ve ever had thanks to Nicole, she explained and answered all my questions also it’s a very clean and safe environment. I will definitely recommend people to come and rent a storage here.
Amazing service! There are three public storages next to each other and I accidentally booked at the wrong one, in addition to needing to upgrade at the last minute. Nicole went way out of her way to call and cancel my other storage unit and have it transferred so that I wouldn’t be charged double. She was even able to get me the right sized unit and honored a promotion from the other site. She went way above and beyond what she had to. I was very impressed!
Nicole gave me great service! I recommend a raise!
Nicole totally rocks. She's so helpful and nice. Thanks again.
I went in looking for a unit ,I was greeted by Nicole ,she was very pleasant even though I am picky , she made sure to listen to all my needs . I am happy with the way she tended to my needs. Thanks Nicole !!
this is one of the best cleanest public stores I've been to in years the property manager Nicole is amazing all the other Public Storage just need to come over here and get tips from her how to keep there place clean and neat I'm glad my mom chose this public storage keep up the good work Nicole
Nicole provides excellent customer service.
Nicole is the best. Always great service
Samantha was very helpful and professional!! very engaging and happy to be of assistance. thanks for all the help!
Samantha was the best! Her smile was warming! Great help and great suggestions so I can get a smaller unit with the way I pack my things in! I highly recommend coming when she is working !
Nicole and Samantha are awesome helpers
Nicole and Samantha are great!
Nicole and samantha are the sweetest the property is. Clean
Nicole was very attentive and answered all my questions with professionalism and confidence.
Samantha and Nicole are the best! Super friendly and helpful!
Nicole and Samantha are great and wonderful.
I am so impressed by the customer service. Samantha and Nicole are fabulous!
Samantha and Nicole are the sweetest!
I inquired about a storage unit and samantha and nicole assisted me. Their help was much appreciated and informative. Thank you.
Nicole is amazing. I always come back to her when I need storage. Highly recommend this place.
Very good customer service. I was helped by Fatima and she was great :) Also very friendly, She helped me find the storage I needed and provided all the information.
Happy that amazing custumer service Nicole ....thank you for all the help you been so help full!!
Nicole is a life saver. Always cheerful , always efficient, and just someone who knows her skill. I came in with no clue as to what I was doing. Had never rented storage before. I was moving and distraught. Nicole cal.ed me down, took control and I was set literally withim ten minutes. Instructions, keys, locks, everything. I couldn't have done this move as smoothly had it not been for Nicole. Thank you Nicole. P.S. Nicole continues to be top notch. I go in to lay my bill because her Smile is priceless.
A relative of mine has a storage unit here and every time we come Nicole is always so helpful and friendly. When it was time for me to move, I stopped in and once again Nicole was helpful with recommending just the right moving supplies to make my move seamless!
Clean property. Free of debris and strange people lurking around like you find at other storage facilities. I feel safe renting here. Property manager always provides great service.
Nicole is amazing. My granny had to move out of her house that she's been in for years and she made the whole process easy. We feel our stuff is safe here. Will recommend to friends and family.
Best customer service by Nicole she was extremely helpful with giving absolute details about the storage units and really did help us find the one we needed at a great price, i would most certainly recommend this place to many more people.
What a great experience. Nicole was very helpful and was around the property to ask if we needed anything or help.
Nicole was great. Amazing customer service!
Nicole was very helpfull .She give Me a excelent customer service.
Thanks for being awesome everytime Nicole! 😘
Awesome property!! Nicole was so helpful and understanding. This was my first time renting a storage unit and Nicole really helped me understand the process. Great facility! I know my belongings will be in great hands here!! Many thanks!!
This was a lovely storage facility or we had stuff stored for about 5 months. But if you're not going to access your stuff awesome, expect your entrance code to expire. We had to wait for the person on Duty to reinstate our court code before we could get in comma 2 times after extended absences.
Nicole is great! I've had my storage here for years and she always has excellent customer service. I recommend this storage to friends.
Convenient location for us. Facility is clean and safe. Nicole helped us out and was knowledgeable and friendly. Thanks Nicole!!
Alycia helped me find cleaner space thank you.
Alycia and nicole great customer service thank u. Helped me greatly.
Friendly and courteous service from Nicole and Alicia. Nicole has been very helpful, esp when I didn't lock my unit properly, and she made sure it was locked until I returned. I've rented my unit for 4 years, and I haven't had any problems.
Alycia went above and beyond for me. My belongings were saved because she consistently called me. Thank you.
Nicole and Alycia are wonderful! so helpful and property is so clean! thank you.
Great customer service and very helpful thanks alycia and Nicole in the pm for making having a storage easy secure
Alycia and Nicole were very wonderful in helping me find a storage that fit my needs
Nicole gave great customer service. The property was very clean. I would recommend this facility to friends.
The place is clean and secure
Alycia rented to me a 5x10 she was very helpful I would recommend thank you Alycia
I would recommend it here Alycia was very helpful and very great customer service.
Very pleasant experience, Alycia was extremely informative and super nice, great customer service and she answered all my questions making the experience so easy and fast hassle free. Thank you so much Alycia
Alycia and Nicole were very friendly, nice and has very good customer service
Rochelle and Nicole are great. They are very knowledgeable when it comes to renting a space. They make sure that you feel most welcomed and I will recommend my friends and family to rent here. Thanks Rochelle for showing me the space. Everything has worked out great with you guys here.
Nicole is awesome would recommend her to anyone
What a gem. Nicole was professional, friendly, and helpful. Of all the public storage people I have dealt with she was by far the best.
This was my first time with PS and Nicole was great! She made everything very clear and straightforward, and in general she was a lot of fun to talk to
Great customer service from both girls Gabby & Nicole will tell friends to store here
Nicole great customer service and very cool.
Nicole is terrific!!! I was searching for storage for all my junk and I thought I had to search every storage location in the area. Nicole searched all the storage inventory in the system and made recommendations based on my list of stuff. I am so glad that this was my first stop. Nicole is extremely helpful in every way! Give this girl a big raise!!!
Nicole is an awesome customer service.
My buddy rents at this location and I sometimes stop in to see Nicole she is very nice and great customer service
Maria Es un muy buen servisio y exelente atencion. Un lugar muy limpio y seguro Gracious. Maria
I reserved a unit earlier in the week got email and phone call move in $25 dollar I wait to go on Sunday since I can't move until Monday now I am told I must have insurance my home owners might cover but can't check on Sunday so I have to pay plus I must buy there lock This would have been so easy if they were upfront instead of being deceptive and waiting until I get there I can just imagine how people feel when they show up with a truck full I guess I better check rip off report before I make a move
Nicole is the best! She has great customer service, she was so helpful with my mom. I will see her if I ever need a storage again.
The manager Nicole is always very helpful and has great customer service.
Golam and Gabe were very helpful. Great customer service.
Great customer service from Nicole I've been a customer for at least 2 years every time I come in it's always great service by her 👍👍👍
Nicole is fantastic. She made the rental process so easy. Nicole is helpful and friendly each time I have a question. Great customer service.
Great customer service, Nicole is so sweet & helpful. I'm a returning customer & she made it so easy. Good & convenient location.
I really needed a storage unit quickly and Nicole was very helpful she is really nice and good at her job I would defiantly go back.
Me and my boyfriend had to get a unit for a short time Nicole was very helpful and she made me feel save leaving my things in her hands I would definitely go back there.
Nicole has wonderful customer service. I'm going to be moving in a couple of months and I was just pricing around and she was very helpful and made me feel comfortable enough to store my stuff here in the future. I will for sure be coming back soon.
This location is amazing!! When it was time for our contract to end, we found ourselves with a bit of a crisis and asked for an extension. The manager Nicole was so kind and generous, and went above and beyond to make sure our family (and our stuff) was taken care of. She reached out to the branch manager for a special extension for our case, and she continued to be joyous throughout the process. Golam too was very friendly and nice when we went back to finalize our payments. I felt like these people truly cared about my family and the situation we were in - we weren't just another unit in their storage facility, and for that I am thankful. Thanks again friends at the Public Storage!
The place is dirty, the staff is RUDE, and they absolutely REQUIRE you to purchase Renters Insurance, as if they aren't expensive enough already!
Nicole and tiffin are awsome!! We are return customers and we highly recommend coming here
Victoria and Maria are great employee s and provide the best service. I recommend to speak to them when you come into the property
nicole has great custimer service. she always listens to everything i got going on and is patient with me paying my bill.
Nicole was very nice and helpful. Thank you!
We have rented storage from this facility before. When we needed storage again, we didn't look anywhere else. Went straight back to see Nicole. She is the best and made everything so easy and simple. Thanks Nicole !!!
MARIA , Nicole I feel my tools and other belongings are safe and sound here with Nicole. She is a great on site manager !
SYDNEY ,Maria,Victoria, Anhtuyet The team here is great! They're friendly and kind and greet you the moment you walk in.
Nicole is awesome. We had nothing but wonderful experiences since we've been here. She's always helpful and provides excellent service. I would recommend everyone here.
Quick and professional service from both Nicole and Golam!
Excellent experience Nicole is amazing always courteous and pleasant!
Nicole is awesome. She has helped us three different times and is super helpfully and friendly. Thank you so much for all you do.
I found other self storage that were even a few dollars cheaper, but the proximity of this place to my current location and the welcoming service Nicole provided after my reservation made it very easy to pick this location. Thanks Nicole.
Nicole was great! Helpful, professional and friendly. She helped us find just the right size space.
Nicole offered good customer has a good positive helping attitide. Thank you for the good fast service today
Nicole is awesome, efficient, clear about terms and options, helpful without being pushy. Best I've encountered across the country using public storage or others.
Tiffany and Nicole always provide me with the best service when I visit the office. From the time I started using their storage space a few years ago to now, I've never had any issues or cause for complaint. Totally recommended.
I ll came to this storage, and both managers Golam and Tiffany were very helpful and very professional. this property is well kept, and very accesible to majors freeways. Thanks one more time.
Very nice and professional. Nicole made our transfer from one storage to another so easy. :-) thank you!
NICOLE HAS AWESOME CUSTOMER SERVICE. ITS ALWAYS A JOY COMING IN TO PAY MY BILL. THANKS NICOLE FOR BEING YOU.
I just recently vacated from this facility because I moved to a new house but Nicole and staff were amazing the whole time. So if you ever need storage this is the place to come.
Im a return custemer nicole has good custumer service i ill come back any time
Overall the service is great. Not to excited about the clientelle though, kinda shady, but i guess its the part of town? who knows! the manager Nicole is very nice, she seems to know what she is doing. my boyfriend rented a unit but we are not planning on staying long, just trying to find a new place to live, so for short term i guess this place will do.
Great help and good info thanks again Nicole!!!
Nicole is awesome and very helpful! Thanks a lot Nicole!
Nicole and Tiffany really helped me out! They were courteous and knowledgeable and really made my move a breeze! Thanks for taking a load off my shoulders, literally :-)
Fast and efficient. Nicole was very helpful.
I'm very happy with customer service with Nicole
Such a positive and pleasant experience! I dont usually write reviews but my experience at this particular Public Storage deserves a shout because it was so quick, easy, and painless. Nicole is awesome and super helpful not to mention very professional and informative. I have been stressing out about a move that will be taking place in a few months and I came here to inquire about rates and sizes. I was quite anxious about storing my valued belongings somewhere because I never had to do it in the past. I walked in and was immediately greeted by a warm smile and enthusiastic "Hello!" I would like to say the rest is history but not before I mention that Nicole answered all my anxious questions with informed answers and made me feel at ease. I left feeling confident and certain that this is the place for all my stuff! In addition...to make things easier...they also sell packing products such as boxes and packing tape right there in the office :) Doesnt get easier than that and with knowledgeable staff like Nicole...you cant go wrong.
This place had an awesome customer service and their manager Nicole is the nicest person ever.! She always goes above and beyond for her customers. I will recommend to all my friends.!
Nicole is very pleasant always smiling :)
I had the chance to work with Golam and he was patient and very helpful. Thank you for making my move easy! I will definitely be referring people to PS on Capitol. As a Realtor in the area, I have many clients that move in and move out all the time. GO GOLAM!
First time going here with my mom and NICOLE gave us the best customer service.
My experience with P.S. has improved greatly since our current manager, Nicole, has assumed the management position. She is extremely easy to work with, very knowledgeable, and very helpful. I have been with P.S. for over 20 years now and she has been the best manager I have ever met. She is a major asset to this company and I personal think she will go far if given the chance. Many thanks for having her as my manager.
Nicole was extremely courteous and knowledgeable. Very happy with service
Nicole is great. Management here is unbeliveable. I hope she gets a raise. She goes out of her way to make people happy and there is far few people like her. I would recommend this facility to anyone as long as she is working here. Great service.
Nicole has been totally awesome! She always makes a great effort to go out of her way to assist me and always has a big smile on her face. Great customer service skills! :)
Nicole has been a blessing to me. She has always been kind and professional. I enjoy dropping by to my storage just to see her greet me with a smile! Thanks Nicole for the great service you provide!
Thank you Nicole your customer service was excellent you actually made a hard job fun best success in all you do
Nicole is awsome! Very helpful friendly and patient.
Nicole was very helpful and patient with showing me storage different units. Nicole really made this difficult move easier for me.
Nicole has been of tremendous help and very professional to work with in all of our storage needs. Thank you Nicole for helping with our storage needs and for being so nice to us!!!
Nicole has always been very friendly and pleasant and extremely helpful. It was always very easy to do business with her.
Nicole always has great customer service. She always has my account up before I walk in the door. Always a big smile on her face and it's very pleasant.
Golam and nicole were very polite and kind. I received a notice by phone about paying the space and by when. I found them both to be very friendly and helpful. Thank you :)
Great customer service! Nicole helped us out a lot with all of our questions. She was very helpful. Clean and safe property.
went to this location to find a storage place and Nicole was very professional am helped me with all my moving needs
An honest review of W. Capitol Expway. I love this location! I have been coming here for years and Nicole has great customer service. Any questions or concerns that I had were met with professionalism and compassion. Would highly recommend checking out this location and great service from Nicole.
Wow I got to say public storage has some of the most amazing and awesome people working for them !!! After visiting the public storage at 231 west capital expressway and having the pleasure of meeting Nicole the property manager she was an amazingly friendly person with an awesome personalty . I highly recommend you go to public storage on west capital expressway and have the pleasure of working with her for all your storage needs . I will be highly recommending this place to anyone looking for any kind of storage need !!!!!
Always friendly staff. Very understanding and very easy to work with. Thank you Tiffany and Nicole.
Very professional staff. Manager Nicole attends and listens to my every needs. Great customer service.
Nicole the on site manger really made the process of obtaining a unit that best suited my needs very easy. This being the first time I've needed a storage unit I had no idea, and was a bit worried about leaving my stuff behind. After a walk of the property and inspecting the new unit I had no worries. Clean and with management on point I would definitely recommend this site to friends and family
Nicole was very helpful through out the entire process. I enjoyed the great and professional service from her.
Nicole was not only fast but extremely helpful. I would recommed this storage to anyone who is looking for good service at an inexpensive cost.
I've had a storage there for 2 1/2 years and Nicole has always been helpful. Her Customer Service is at professional level and her knowledge of the units are accurate. She always knew me by name and made each visit to the office pleasant. Ive gone to other places to make payments but wasnt treated the same. I no longer need my storage and I know where to go if I ever need one again.
I love the great customer service. I enjoy the question she give right out the back. Place is clean as well.
Very friendly staff! This is my second time having a storage space here great both times. Open from 6a.m. to 9p.m. safe and secure
Nicole is always so helpful with great customer service I really appreciate her.
I'm really happy with Nicole's job, she is so friendly and helpful.
Both Nicole and Brandon and another lady (Filipino) have been helpful in answering any questions...even when evaluating another site. Their explanations were clear. Their demeanor helped me to trust what they were telling me. I recommend this place for its efficiency and for the courteous way that they treat their customers.
Nicole commitment to excellent and superior service is highly commendable. Thank you for making my visit a happy satisfied customer experience. More Power.
A few months ago I purchased some moving supplies from this place. The location manager, Nicole, helped me out and really impressed me. Nicole has excellent customer service and knowledge of her products. I recently visited Nicole, again, because I moved my entire property management office--Alone... Talk about stress.. Anyway, she saved the day once again making this stressful time a breeze. I'm now all moved in my new office and taking care of business. Thanks again :)
Ive been here many times and everytime I go in Nicole is very helpful. She always answers my questions and has a smile on her face. I recommend this public storage. All the employees there are helpful and nice. When Nicole isn't there she has Tiffany there who is great as well and very polite. When I go I know I will get all my question answered. They are great.
This is by far the best property I've rented at! The property is very clean and the Manager Nicole is always very helpful when answering questions, always smiling, and very polite. I would definitely recommend everyone to rent here!
Well i gotta say What a great experience i had renting a unit here. Me and my mom were shopping around getting prices and we came alone this facility. First off you know moving isn't the easiest thing to do, and then having to find moving supplies and a storage to suit your needs can be very stressful. I decided to swing by and look at some sizes that day i rented the unit. Property Manager Nicole assisted my mom and I. Nicole was so very helpful and professional she helped us choose a unit to suit our needs for the right price which was great. She sold us the unit without having to be pushy which was a huge plus . I would definitely recommend people that need storage to rent here this is the place to be great customer service all around! Thanks Nicole Keep up the Good Work!