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Address

99 S Van Ness Ave
San Francisco, CA 94103

Office Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

415-523-7829

415-523-7829

800-688-8057

800-688-8057

Gate Access Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Storage Facility Features

  • Climate Control Storage
  • Indoor & Outdoor Storage Units
  • Small, Medium & Large Storage Units

Office Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

415-523-7829

415-523-7829

800-688-8057

800-688-8057

Gate Access Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Storage Facility Features

  • Climate Control Storage
  • Indoor & Outdoor Storage Units
  • Small, Medium & Large Storage Units
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
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    5'x10'
    Online only price
    $ 238/mo
    Small 5'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 238/mo $ 238
    1 unit left!
    Limited availability

    No Obligation

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    8'x8'
    Online only price
    $ 253/mo
    Medium 8'x8'
    • Inside unit
    • 1st Floor
    $ 253/mo $ 253
    1 unit left!
    Limited availability

    No Obligation

  • Memorial Day Promo
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    5'x8'
    Online only price
    $ 256/mo
    Small 5'x8'
    • Climate Controlled
    • Upstairs/elevator
    $ 256/mo $ 256
    1 unit left!
    Limited availability

    No Obligation

  • Save Impression

    7'x10'
    Online only price
    $ 259/mo
    Medium 7'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 259/mo $ 259
    1 unit left!
    Limited availability

    No Obligation

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    10'x10'
    Online only price
    $ 288/mo
    Medium 10'x10'
    • Upstairs/elevator
    $ 288/mo $ 288
    Hurry!
    Limited availability

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 305/mo
    Medium 10'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 305/mo $ 305
    Hurry!
    Limited availability

    No Obligation

  • Save Impression

    10'x7.5'
    Online only price
    $ 349/mo
    Medium 10'x7.5'
    • Inside unit
    • 1st Floor
    $ 349/mo $ 349
    2 unit left!
    Limited availability

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 355/mo
    Medium 10'x10'
    • Inside unit
    • 1st Floor
    $ 355/mo $ 355
    1 unit left!
    Limited availability

    No Obligation

  • Save Impression

    8.5'x12'
    Online only price
    $ 401/mo
    Medium 8.5'x12'
    • Inside unit
    • 1st Floor
    $ 401/mo $ 401
    1 unit left!
    Limited availability

    No Obligation

  • Save Impression

    10'x15'
    Online only price
    $ 484/mo
    Large 10'x15'
    • Upstairs/elevator
    $ 484/mo $ 484
    1 unit left!
    Limited availability

    No Obligation

  • Save Impression

    10'x14'
    Online only price
    $ 620/mo
    Large 10'x14'
    • Climate Controlled
    • Upstairs/elevator
    $ 620/mo $ 620
    1 unit left!
    Limited availability

    No Obligation

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    10'x20'
    Online only price
    $ 644/mo
    Large 10'x20'
    • Upstairs/elevator
    $ 644/mo $ 644
    1 unit left!
    Limited availability

    No Obligation

  • Save Impression

    14'x16'
    Online only price
    $ 709/mo
    Large 14'x16'
    • Upstairs/elevator
    $ 709/mo $ 709
    1 unit left!
    Limited availability

    No Obligation

  • Save Impression

    10'x30'
    Online only price
    $ 1196/mo
    Large 10'x30'
    • Outside unit
    • Drive-up access
    $ 1196/mo $ 1196
    1 unit left!
    Limited availability

    No Obligation

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

South of Market Storage Units Near Highway 101, I-80

This San Francisco Public Storage, located in the South of Market area, features cheap self storage in a convenient location.
Right off of U.S. Highway 101 and a few blocks west of Interstate 80, this SoMa property offers a large selection of indoor storage units and climate controlled storage units in various shapes and sizes. For customers looking for drive-up, outdoor storage units, this property also offers a number of those.
Roughly one mile south of City Hall, high-rise and apartment residents near Rincon Hill can use a 5x10 storage unit to store bulky recreational items, including kayaks, paddleboards, surfboards or even exercise equipment that may be in the way at home.
A 10x15 storage unit can be a huge help for families in Hayes Valley or Potrero Hill who need somewhere to pack away several boxes along with old bedroom furniture or a couch and recliner that need to be moved.
Getting ready to renovate a townhome or condo near Lower Haight? Grab a 10x30 storage unit to store everything from the living room, kitchen and multiple bedrooms until it's time to move back in.
The professionally trained staff is on hand 7 days a week to assist with storage rentals or the purchase of moving supplies, such as bubble wrap, moving boxes and wrapping paper for delicate items.
This property is a prime location, just minutes from some of the most popular attractions in the area, including Fisherman's Wharf, AT&T Park and iconic music venues like The Warfield and Bill Graham Civic Auditorium, not to mention corporate headquarters for companies like Twitter and Uber.
It's no secret that space comes at a premium in the downtown San Francisco area, and that's why Public Storage is pleased to offer cheap storage units and friendly customer service throughout the year.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 311)

April 28, 2023
Google Public Storage Devna Patel
Helpful staff!
March 12, 2023
Google Public Storage Archana Dutt
Good
February 25, 2023
Google Public Storage Ken Capelli
It's secure af but it's a pain to enter in your code# at every door/ gate/ elevator. Climate controlled so it's liminally cool, you're nowhere. Total backrooms vibe.
January 27, 2023
Google Public Storage David Garcia
December 29, 2022
Google Public Storage pinky xland
I've only been renting here for a few months and so far its been ok-i feel that my stuff is secure and I'm safe when I'm alone at my unit.I'm NOT happy with the rent rates,and also the fact that you have to pay for renters insurance which looks like a big rip off to me.also,I was told that my rent will go up every few months!its obscene,but what can I do?I need the space.its too bad the company totally takes advantage of that.
November 19, 2022
Google Public Storage Paul Carlisle
I just rented a 5 × 15 at this location. On arrival I was met with a warm welcome & great service. Kevin, one of the employees, made my experience great. He listened & was very helpful. I'm glad I picked this location.
November 7, 2022
Google Public Storage Teigh Giddens
October 20, 2022
Google Public Storage Timothy White
The elevators are consistently out of order.
October 14, 2022
Google Public Storage 金小樹
Teresa is great and full of energy
October 14, 2022
Google Public Storage Xin Lee
Theresa is very helpful and nice!
September 17, 2022
Google Public Storage rudy damian
Clean
September 7, 2022
Google Public Storage Raymond Lee
Plenty of parking for customers and very clean. Theresa is very helpful and I believe part of the reason why this place is so clean and organized
August 30, 2022
Google Public Storage Adrienne Storey
Excellent kind service!
July 20, 2022
Google Public Storage Ikram Zaripoff
June 26, 2022
Google Public Storage michele harp
Pretty clean most of the time . One thing that was not cool....their elevators were broken for about 2-3 weeks, which then forced everyone to use the staircase outside to reach their destination.. I'm not sure what they were able to offer people that are disabled, hopefully they rent out the first floor to the disabled because I had overheard an employee say that it's something that 'happens' ... the elevator breaks down and it's not repaired that day or even the following day 😕
May 17, 2022
Google Public Storage Josh B
May 3, 2022
Public Storage sfbayani1
Is the office now available to receive payment in person? Thank you.
April 26, 2022
Google Public Storage Colin Reef
Tevin is quite literally the nicest and most helpful customer service representative I’ve ever had the chance to interact with. His energy is unmatched. The literal bright spot to mine and my partners day. Thanks my guy you were amazing!
March 23, 2022
Google Public Storage Katherine Kimmons
Theresa is amazing! Each time we interact she is always so helpful. She has excellent customer service skills the best I’ve seen for a while. Thank you keep you the good work.
March 19, 2022
Google Public Storage Ace Boogie
February 27, 2022
Google Public Storage Monica Marks
Finally getting out of here due to frequent raising of rates. Ok otherwise.
February 17, 2022
Google Public Storage curtis tyler
ok!
January 14, 2022
Google Public Storage Felecia Haywood
Teresa heloed me today. She was so great and professional. Highly recommend
December 29, 2021
Google Public Storage Janice Torelli
My whole experience with Public Storage, in particular Al Santymire, at the S. Van Ness location in San Francisco, has been exemplary. We have dealt exclusively with Al and have found him to be both personable and efficient in providing service to us. I for one will miss him!
December 23, 2021
Google Public Storage Mike Janovec
Had a storage unit for 5 months then rent was raised 40%.
December 10, 2021
Google Public Storage Rick Esteves
Reasonable rates, secure, close to public transit. I wish it had longer hours.Roof leaks terribly so do not use cardboard boxes.
November 19, 2021
Google Public Storage Иван Иванов
November 1, 2021
Google Public Storage Peggy L
Our experience with Public Storage was excellent. The manager Al was very helpful. The premises were clean and the carts and elevators made getting to and from our unit very easy. I highly recommend Public Storage at 99 S Van Ness Ave, San Francisco, CA
October 28, 2021
Google Public Storage Steven Reder
Great experience in switching units to a smaller one. Al was very helpful in finding one for us just when we needed it. Being a nonprofit this was very helpful as we reduced our stored items during these Covid days.
September 5, 2021
Google Public Storage Christopher Grabski
August 11, 2021
Google Public Storage Stephanie Bohanna
No one in the office during office hours. I'd give 0 stars if I could.
July 19, 2021
Google Public Storage Lauren Dickinson
My experience at Public Storage has been nothing but exceptional. The customer service provided by the staff, specifically Al, has far exceeded my expectations. It’s clear that Al has a passion for helping others and went above and beyond to help me with my storage needs!
July 16, 2021
Google Public Storage Vic Beckett
So storage wise…great location for me since i needed something in the city, it’s clean and safe too and most of all I enjoyed talking with Al at reception every time I needed a cart. My only caveat to Public storage was the times it was open, would’ve preferred to have 24hrs access so I can go whenever I needed but apart from that it’s a good place to keep things stored. Shout out to Al and as promised here’s my review just for you!
July 15, 2021
Google Public Storage Dawn Ackerman
Al is the most helpful person and this location is convenient and very secure.
July 8, 2021
Google Public Storage Janie Hilliard
July 8, 2021
Google Public Storage Julie Baldocchi
Fantastic experience. Great customer service, clean, helpful, seamless move. Al the manager so nice to work with . Best prices too.
June 24, 2021
Google Public Storage Solène Feuillu
Al and his team were super nice and helpful - really appreciated how welcoming they were and they took the time to show me how the app works.
June 18, 2021
Google Public Storage Zahra Chithiwala
Amazing public storage!!
June 18, 2021
Google Public Storage Cain Norris
Management are super helpful!
June 14, 2021
Google Public Storage C Gardner
Nicey helped me today and yesterday. She was extremely helpful and made me feel at ease during a stressful move. She definitely went above and beyond. I hope she gets a raise!
May 27, 2021
Google Public Storage Graciela Hernandez
May 26, 2021
Google Public Storage Nicole Quinn
Outstanding! We really appreciate all the extra help and all around positive attitude. It is comforting to know our storage items are in good hands. Al was especially helpful, and graciously answered all my questions. 5 stars!
May 22, 2021
Google Public Storage Corey Hayes
March 11, 2021
Google Public Storage Douglas Quinteros
March 10, 2021
Google Public Storage Danny Cunningham
Excellent customer service! I’ve had many storage units here & im treated like family every time I come in. Clean facility & expedient check in. Great parking. Easily accessible. Al is a true professional!
March 6, 2021
Google Public Storage Kenneth Stephens
Had a real positive experience working with Allen the main office. Facility is easily accessible, secure, and most importantly to me it is a very clean facility. I highly recommend it.
March 5, 2021
Public Storage Richard Pham
Had an amazing experience with Al. He went above and beyond to help us in our time of need. Thanks Al! You're the best! Will recommend this place to friends and family.
March 5, 2021
Google Public Storage Richard Pham
Thank you so much Al for helping me and my fiance out in our time of need. Really appreciate how you went above and beyond for us. The storage unit it organized and convinent for people who live in downtown SF.
March 5, 2021
Google Public Storage Charm Marie
Superb customer service from Al! We needed to find a storage unit -- last minute! I called yesterday and spoke with a Michael, who assisted me while I was frantically looking for a storage unit. My Fiance came with my uncle to load the boxes from our Uhaul truck. I didn't have enough time to pay online, so I had to do it quickly. I made an error and scheduled it for the next day! But, Al was so patient and willing to amend my mistake. The unit we picked was a 5 x 10 and I was surprised that it is spacious and had high-ceiling. Overall, they were very accommodating and provided me an easy, seamless process. Lots of selection of units, too! We will only rent for a short-term, but will consider them again the next time we move. Thank you!
March 4, 2021
Google Public Storage idil uralli
Fantastic location and Al, the manager, is a superstar! You can't get better customer service.
February 23, 2021
Google Public Storage Loata Cabemaiwasa
Staff are friendly.
February 19, 2021
Google Public Storage Hector Chagoya
The elevators whit allot problems.
February 8, 2021
Google Public Storage Amanda Jones
I have taken larger storage units in this facility at two different times over the past 20 years. My first experience was great. No issues. My second experience in 2020 was horrible. I rented a larger 10x14 unit at the 90 S. Van Ness location. Do not store here if you are going to go on a regular basis to get your things out. First, there is a large and very boisterous homeless encampment in front right at the entry. I was uncomfortable parking my car in front of some of these tents. Second, there are a fair amount of people who treat their storage here as a living room so at any given time I would encounter people "living" and spreading their stuff out in the hallways as I went to my storage. It was awkward to ask folks to move their items so I could access my storage. This happened 10 out of the 15 times I visited my storage. The final straw was an altercation I had with a guy who was not wearing a mask and who picked a fight with me when I would not allow him in the elevator with me (you need a code to use the elevator). I had to be locked into the manager's office while they sorted this guy out and got him out of the facility. The space opens at 9:30 am and even at that time, I never felt safe. The facility should have password entries and no one should be allowed into the space given what is directly outside. There's no one really in charge and the space is not managed well. It's not as clean as the one on Geary and the management seems looser which doesn't make sense given the lack of safety nearby. The ramp off the elevator and the lack of a larger door elevator isn't ideal for larger moves. I will never store here again.
February 6, 2021
Google Public Storage Mark Leahy
I have used this location over 10 years. Public Storage South Van Ness storage right down town in San Francisco. So convenient and easy to access. Plenty of parking and very clean. Al and his team are so professional, friendly and excellent customer service. Highly recommend this location.
February 4, 2021
Google Public Storage amber alert
Shout out to Teresa and Marcus. Got me in and out quickly. The place is also clean and secure. Highly recommended
January 26, 2021
Google Public Storage YAUHENI BERLINSKI
January 5, 2021
Google Public Storage Victor Lewis
If you are in need of storage and you appreciate great customer service, the 99 S Van Ness location is for you. Super friendly and diligent staff lead by Al, he is easy to talk to and takes care of business. I have been renting from this location for years and Al has helped me every step of the way. It just feels good knowing someone that cares is on site looking after your things. I would highly recommend renting from Al and public storage 99 S Van Ness. Thanks Al and the crew! Happy New Year!!!!
December 31, 2020
Public Storage Frank Gee
Are you open New Year's Day?
December 19, 2020
Google Public Storage John Martin Jr
Friendly People, with good attitudes.
December 12, 2020
Google Public Storage Jason Lee
November 30, 2020
Google Public Storage Sebastian Schrell
November 23, 2020
Google Public Storage Shelly Jang
Was redirected here from another Public Storage facility because my online reservation did not fit any of the unit they had available (it wasn't either of the facility managers fault, I think the online reservation system goofed). Though it was a last minute change, Al and Jesse were able to accommodate my reservation. They were quick and efficient, showing me the property, teaching us the different routes to access the unit and the locking and other security system. They were adhering to the Covid safety regulation, keeping the safety of their clients on mind. I really appreciated their service. As for the facility, it's a central location for the city, the property is well maintained, large and clean. Has plenty of loading area for large trucks and reliable security systems. Highly recommended.
November 23, 2020
Google Public Storage Jesse Hernandez
I work here and help many people in San Francisco find the right size storage units to put their stuff they no longer have room for in their homes. This is a place where their stuff can be kept safe and secure.
November 19, 2020
Google Public Storage Jacob Sack
Great customer service - works hard to accommodate your needs and understands stressors of moving
November 16, 2020
Google Public Storage Gurtej Gill
Public storage makes everything so easy. The staff was very helpful and I was able to buy everything I needed directly from the office. Had a great experiencing moving in, and it is a very nice facility. The garage is perfect for pulling a moving truck into.
November 15, 2020
Google Public Storage Matthias Roth
Good place and staff is friendly. Don't be discouraged by the sometimes sketchy surrounding, I think they take the security very seriously
November 13, 2020
Google Public Storage Liz Dyer
Al at the front desk is fantastic!! Super nice and hospitable, which is rare at a storage facility!! The best and my stuff definitely feels secure.
November 10, 2020
Google Public Storage Karen Burns
This place is the best. Al and Mateo are so helpful, professional, and kind. This is the best storage place to rent in SF!
November 3, 2020
Google Public Storage chevonne “CHEVY METAL” savraejae
VERY NICE SPACIOUS SPACES AND A VARIETY OF PRICES AND UNITS TO CHOOSE FROM.
November 1, 2020
Google Public Storage kerry barden
This is the first review I've written and I felt compelled to let anyone know who is considering storage space that I was extremely pleased with the service I got. From the time I called and spoke to Al I knew that this was going to be a professional and pleasant experience. Al was very clear about what to expect, Jesse was really patient and accommodating in letting me know what to do and friendly when showing me my unit. Upon return to load more boxes, they were both equally friendly and personable. My unit is clean, the hallways are clean and brightly lit, they observe all Covid related regulations. And parking is spacious and the elevators and hallways are large enough for a fully loaded cart.
October 29, 2020
Google Public Storage Jessie Carter
Mateo was so helpful! I realized quickly that I wouldn’t be able to fit all my things in the storage unit that I reserved and he was able to work with me and find me a new one last minute. Clean facility and nice people
October 21, 2020
Google Public Storage Ashley Whittamore
I had a wonderful experience here ☺️ Buddy was amazing..knowledgeable, friendly, and we had great convo while he showed me around 💖✨ I haven’t been back to store anything yet..but the customer service was good enough for me to want to write a review 🛵💕
October 17, 2020
Google Public Storage Thomas Folliard
Al was very helpful. Thank you Al
October 15, 2020
Google Public Storage Kirk Wolfrom
I wish I could leave six stars! The management team went above and beyond to help us work through an online technical snafu which left us without a unit the day before we had movers coming and needed to vacate our office. They saved our bacon and made us some eggs and a side of hash browns too. The space is clean, secure, well lit, and conveniently located and to get into. This was the best storage unit experience I've ever had, and that's saying something. Thank you, thank you again to the angel who worked with us through what could have been a much more stressful time to make it all work out!
October 14, 2020
Google Public Storage Michael Nisbet
Overall, very easy move-in to my storage unit. I don't like that Public Storage only allows you to check-in online if you buy the insurance. That's a policy that would normally be annoying, but during a global pandemic.... not a great look to say the least. I'm giving a 5-star review because the employee at the desk, Mateo, did a really great job. He showed me the quickest way to access my unit and explained everything from locking the unit up to using the keypad for the parking lot very clearly. Thanks, Mateo!
October 9, 2020
Google Public Storage Christine Andersen
Absolutely fantastic experience. Al did an amazing job matching me with exactly what I needed and provided very thoughtful advice and outstanding customer service. The facilities are very nice, rates are competitive, and I highly recommend for anyone looking for a great storage unit in the city.
September 29, 2020
Google Public Storage Anna Spelleri
Al is simply the best - he accepts all my packages and always delivers them in the unit. He is great to work with and also very friendly . The unit is located in the heart of the city so it makes it even easier for quick runs to storage
September 29, 2020
Google Public Storage H. Cara Meguro
Al helped me out big time. Stressful move. Lost my purse which had the lock to the storage. He put a smile on my face & helped me out with figuring out a solution. :) thanks Al, life saver!
September 27, 2020
Google Public Storage Allie Hastings
This was my first time renting a storage unit and Al was super helpful in answering my questions about accessing the unit, locks and the like. The location does have a single elevator but I found no wait on a Friday or Saturday. This location seems well maintained and parking ample inside.
September 26, 2020
Google Public Storage brad mumford
Great facility, Al the on property manager has been very helpful. Was a lock issue that they resolved immediately. Prob one of the best storage complex in SF
September 23, 2020
Google Public Storage Kristyn Costales
Al was great helping me find invoices I needed. Very friendly!!
August 31, 2020
Google Public Storage Alex Elsayad
Got there the day my reservation started, both elevators were broken and they'd lost the key to the stairs! Had to scramble to find a different storage location.
August 28, 2020
Google Public Storage ryan mitsch
The staff here is awful and the storage area smells of old white guy and feces.....
August 19, 2020
Google Public Storage tracy
Great location . Easy to find and has plenty of street parking. Staff is really helpful & frendly. The facility is clean, and secure, without alot of random people going in and out. (Not one of those storage facilities were people are living in the units!) Very solid staff they are easy to work with. I can't say enough good things about this place.
August 9, 2020
Google Public Storage Jacqueline Shea
Buddy was incredibly helpful. The process of renting a unit was quick and easy. Units appear in good shape and are easy to access.
August 1, 2020
Google Public Storage Heidi Spanier
Shout out to Al! He’s always friendly, accommodating, & willing to help. This location is always clean, safe and easy to access.
July 18, 2020
Google Public Storage Annie Wu
Huge thanks to Al for being so helpful and transferring me to a unit that met my needs after I rented one that was a little too small. Really appreciate the customer service!
July 18, 2020
Google Public Storage Sahar Ghassemi
Al was super helpful! Highly recommend coming here. Great customer service is on point.
July 1, 2020
Google Public Storage Ashley Miller
June 26, 2020
Google Public Storage Sharon Lee
Rented my first storage unit today with Al and there were a few hiccups but he helped me through it all, we were able to find a room for me and I so appreciate his Patience with everything. Thank you!
June 26, 2020
Google Public Storage Bryan Hughes
There was a mixup on my reservation at another location. Al was super helpful in making sure public storage honored the reservation. Super friendly and a pleasant experience.
June 13, 2020
Google Public Storage Brooke Fraser
June 13, 2020
Google Public Storage Marc Tiojanco
Amazing service! Came in with an immediate need and they were able to set us up with a space in no time! Super friendly!
May 27, 2020
Google Public Storage Emily Domash
Al is so helpful and such a sweetheart! It was my first time using public storage and he walked me through it and was very helpful. He also had to deal with multiple calls from my mother and he handled it all very well. Definitely recommend this place and Al!
March 31, 2020
Google Public Storage hector zavala
Great service. Thank you
March 20, 2020
Google Public Storage Nick Edises
Talked to Al, who had a good sense of humor and was efficient and very polite.
March 16, 2020
Google Public Storage John Yavorsky
Easy access, elevator only, but it runs fast
March 15, 2020
Google Public Storage Irene Pavon
March 12, 2020
Google Public Storage Joshua Perry
Al and his team are great! Fixed my door quick when there was a glitch. Good people.
March 9, 2020
Google Public Storage Cristian Gîrlea
Nice
February 29, 2020
Google Public Storage Alex Esguerra
Elsie and Al we’re excellent
February 29, 2020
Google Public Storage laporscha Rhone-Scott
Al. was my sevice advisor, he is very helpful and extremely nice, and i will rent here again, Thanks A,l it was my pleasure
February 28, 2020
Google Public Storage Cindy B
Al super helpful when we had a huge truck full to move in a short amount of time. Wish they stayed open a bit later than 5. The facility is clean, well lit and climate controlled (2nd floor). Al had amazing energy bars for sale too. Thanks Al!
February 26, 2020
Google Public Storage Joseph Simone
Johnny and Sam were great with the move in process with any questions I had and did a great job explaining all of the information I needed. Will definitely recommend to anyone!
February 12, 2020
Google Public Storage Alex Ortiz
This review is for this location only. I had movers help me move out of my one bedroom apartment, reserved a 5x15 unit at the 190 10th street location, and had even called the location 3 times the week prior to make sure someone would be there when I arrived with the moving company to show me to my reserved unit and give me the keys. Michael and Sully (his name was always rushed on the phone messages so not sure if that was his name, but he was the manager of this location) both assured me that someone would be there and that having the movers would be no problem. The day of the move comes and I arrive at the 190 10th st location with the movers that I am paying by the hour at the exact time I said I would be there and there is NO ONE there. Called the number on my reservation and it rang the phone inside where no attendant could be found. This was a nightmare. After trying to find the managers number or email address or any contact information to try and fix this issue, I decided to scramble and find another storage facility (Security Storage). This was not ideal as Security Storage was more expensive for a smaller unit, but at least there was someone there at the building to help me. As we were headed there, we spotted another Public Storage at 99 Van Ness and I decided to run to see if it had a human being inside that could help me... Al at the Public Storage on 99 Van Ness saved the day. Truly. He and another woman were there at the front desk, but Al was able to find my reservation, had the same unit available, and honored the price / promotion I had gotten online for the 190 10th Street location. The whole day had been a mess as moving can be, but Al was very calm and extremely helpful in getting me to the finish line on my moving day. The facility is clean and in a good location. They have dolly's for you to use and the elevator to the units is big enough to shuttle many things at once. I can't thank Al enough for helping me out that day. I can't say I have anything good to say about the 10th street location, but the Van ness location feels much more secure and easier to get to if you have a car. Thanks again Al.
February 5, 2020
Google Public Storage Mei Li
I think this is about as good as you’ll get for storage in the city (especially for the rates)! Yes, it’s in a location where there are some homeless around but that’s nearly everywhere in SF these days. They have lots of easy parking available (huge!) and heavy duty storage carts for your use while the facility is open. The storage corridors are super clean and 24/7 cameras are everywhere. You need your unit code to get into or out of anything, including elevators so I think it’s pretty safe. It’s conveniently located and although it closes a bit early (6pm on weekdays and 5pm on weekends), the manager here, Al, has saved my butt twice when I was cutting it too close.
February 1, 2020
Google Public Storage Lorrane French
Had items stolen from a panel removed from my storage and it's very expensive and unsafe
January 27, 2020
Google Public Storage Jack Ostrofsky
January 18, 2020
Google Public Storage Dan Atkinson
Very clean and very easy to get signed up!
January 18, 2020
Google Public Storage Heather Atkinson
Very friendly front desk staff. The facility is well lit, clean, and parking is easy. I visited another storage company nearby and the units were made of ply wood
January 8, 2020
Google Public Storage Amanda Coe
Elise was a great help and did a excellent job helping me find a storage unit within my price range , easy as pie and very happy with the customer service .thank u Elise .
January 4, 2020
Google Public Storage J m Butler
January 3, 2020
Google Public Storage Will Loving
We didn’t want to have an apartment fire, but this place helped the transition be much less painful. Good price, units, and staff - we got through it to the other side. Thanks Public Storage.
January 2, 2020
Google Public Storage john winchester
Al was most excellent with helping condensing the two units that I have at the end of year! Thanks again!
December 30, 2019
Google Public Storage V'Launce Davis
December 27, 2019
Google Public Storage Urban Treasures!!!
Manager acts like he doesn't have a nice bone in his body
December 22, 2019
Google Public Storage Sharice Edwards
I wouldn't have anywhere to keep the bulk of my belongings if it wasn't for public storage
December 16, 2019
Google Public Storage Nikitas Marinos
November 30, 2019
Google Public Storage Anna Clenshaw
We have been customers for many years and have always received excellent customer service. All the staff are knowledgeable and helpful, and Al, the Manager, goes above and beyond.
November 27, 2019
Google Public Storage Hana Lee Goldin
Amazing customer service, went above and beyond to help me get what I needed! Super friendly too!
November 19, 2019
Google Public Storage David Manrique
All good. Great staff
October 29, 2019
Google Public Storage Jocelyn Pinard
Al was a terrific help in getting us the 10 x 30 storage space we have been waiting for. He is very knowledgeable & wonderful to work with.
October 29, 2019
Google Public Storage Donald Pinard
Al was so very helpful It is such a relief to have someone so helpful with the stressful process of moving
October 25, 2019
Google Public Storage Ian Murray
👍🏻
October 12, 2019
Google Public Storage Anna Langhenry
Al was very helpful and explained everything very well!
October 10, 2019
Google Public Storage Todd Beardsley
October 3, 2019
Google Public Storage pamela clark
As and Elise at Public Storage at 99 South VanNess Street should receive $1000.00 check each, plus Nostrum department card of $600.00 each. And
September 20, 2019
Google Public Storage Brigitte Nims
al was so friendly and made move-in a breeze!
September 14, 2019
Google Public Storage Lauren Noel
Al made the process quick and easy! Great to work with! Thank you!
September 12, 2019
Google Public Storage Arlene Diehl
Al, manager at this location is a gem.
September 7, 2019
Google Public Storage Peter Goldmacher
Reasonably priced storage, esp for the convenient location. We had a small issue that was my fault and management was very reasonable. I would store stuff here again.
September 5, 2019
Google Public Storage S. Hall
Good place to store!
August 28, 2019
Google Public Storage Jannie Ram
Service was great. Al assisted us with our needs and even compared deals for us. He was very patient and explained everything to the T. Thanks Al for having us as a new and long tenant!
August 24, 2019
Google Public Storage Larry Smith
Excellent customer service. Al was very helpful with the move in. Facilities are kept very clean and parking wasn’t an issue.
August 19, 2019
Google Public Storage Ladechra Mckay
Studio size but their new unit are a lot smallet than before,, lol$ 800 -10,00
August 7, 2019
Google Public Storage AMY
This is the best public storage facility I have ever used in the last 20 years. Al is amazing and his whole office is phenomenally professional. This is the place for you!
August 3, 2019
Google Public Storage Michael Arsenault
Great service and waited for me after hours! Such a nice guy named Al
August 2, 2019
Google Public Storage Maxwell Collins
I received the best service from Al in this location. He provided hands on service and excellent support as I was moving into my unit. I appreciate his service. Thank you, Al!
July 28, 2019
Google Public Storage Cam Kostka
Salih was extremely helpful with my move in
July 27, 2019
Google Public Storage Joe Roybal
July 23, 2019
Google Public Storage Meeshel Dotson
Al and Elise were wonderfully helpful and kind. Al was thorough in his explanation and helping me find exactly what I needed to store my studio. Grateful for this five star service!!
July 22, 2019
Google Public Storage Ling Qing Meng
Needed to store my motorcycle, process was fast and efficient
July 18, 2019
Google Public Storage Aaron Justin
Al and crew are great!
July 17, 2019
Google Public Storage Ms. Eddie Spottedfeather
July 13, 2019
Google Public Storage Oberon Marcus
Friendly and Helpful staff.
June 26, 2019
Google Public Storage Marcus T
June 19, 2019
Google Public Storage Luis Gonzalez Rincon
June 18, 2019
Google Public Storage D C
June 13, 2019
Google Public Storage ufo's nothing but the truth NOTHING BUT THE TRUTH
June 11, 2019
Google Public Storage Mister Holiday
Expensive storage facility for those who have amassed large amounts of property
June 9, 2019
Google Public Storage Eric Rindal
Al and Elise are very helpful and run a nice and clean operation.
June 7, 2019
Google Public Storage Mike Tibbetts
Excellent
June 3, 2019
Google Public Storage Avic lin
Had a great experience closing down my unit with Elise and Al! Highly recommend and stellar location!!
June 1, 2019
Google Public Storage Mike vogel
You could shoot a horror movie in the maze of hallways. Think hay bail maze ;p
June 1, 2019
Google Public Storage Todd Foland
Al was great today...totally up beat, smiling, and improved my attitude 100 fold. Thanks Al!
May 31, 2019
Google Public Storage taylormx21
Helpful staff
May 26, 2019
Google Public Storage Kevin Ives
May 25, 2019
Google Public Storage kimberlee fuller
Al's a great guy! Super helpful, knowledgeable and a pleasure to work with. Thank you so much! I highly recommend this place!
May 21, 2019
Google Public Storage marco maestrini
Great staff. Clean facility
May 5, 2019
Google Public Storage Clair
My husband and I live near Mission Dolores Park and have been customers of this Public Storage location for 20 years. Al and the rest of the team are just wonderful to work with. The facility is always clean, secure and well supervised. I have recommended this Public Storage to three other friends who are super picky and also have nothing but praise for Al and the staff. Will continue to recommend this storage facility to others. Thank you!
April 6, 2019
Google Public Storage Jack O'Holleran
Nice, clean and new. Lee was very helpful.
April 4, 2019
Google Public Storage michael lewis
The customer service at this Public Storage is excellent. Elise and Al are the nicest people I have had the pleasure of meeting at a storage facility. Always friendly and helpful. Makes what is normally a routine visit to storage a pleasant experience. I would definitely recommend this Public Storage facility based on customer service alone!
April 3, 2019
Google Public Storage Jolee Levenson
Fantastic staff, always ready and able to help with all of our needs regarding storage unit! Thank you so much!
April 3, 2019
Google Public Storage Curtis Kulp
Good people great place
March 29, 2019
Google Public Storage rudha kerr
Provided good service and efficiently helped me with my storage needs.
March 29, 2019
Google Public Storage gary ghiotto
service good and friendly.
February 13, 2019
Google Public Storage luke jackson
Great service, clean secure facility.
February 13, 2019
Google Public Storage Jonathan Eisenzopf
Al made is so easy to become a new customer. Thank you Al.
February 12, 2019
Google Public Storage gfan1966
I've been a customer since 2004 and their employees are very professional and courteous, especially, Al the manager. He has gone above and beyond to assist me with any questions and/or concerns that have come up.
February 9, 2019
Google Public Storage Yu Yun Chang
Friendly staff, really helpful
January 26, 2019
Google Public Storage Curtis Kulp
Great and clean and understanding about $ problems that sometimes pop up.😎😀
January 18, 2019
Google Public Storage Peter Jahnke
January 10, 2019
Google Public Storage Musette Perkins
January 4, 2019
Google Public Storage Carl Rashad Jaeger
Elise and Al Have consistently gone above and beyond to help me have a great experience Public Storage. It is my intention to continue doing business with them for a long time. Sometimes you have a unique situation and they are extremely capable of helping you find a solution. If more people understood Customer Service like these two folks, the world would be a better place.
December 14, 2018
Google Public Storage Mirko Gennari
December 12, 2018
Google Public Storage Artoso
Elise was very helpful. She was easy to work with and made sure I got the best price for what I was looking for.
November 30, 2018
Google Public Storage Usanee Khantiwanit
Thank you Al Eise! You are the best to accommodating us!
November 8, 2018
Google Public Storage Chase Osthimer
Had a great experience setting up a new unit with Al! Highly recommend and stellar location!!
November 7, 2018
Google Public Storage Amanda Monroe
Great service with clean and well lit storage containers. Al is great and will take good care of you. I liked that there is a gate that keeps you safe from people walking on the street. Overall great service space and not over priced for SF.
November 3, 2018
Google Public Storage Laura Maish
Greatest guys in the world!
October 31, 2018
Google Public Storage nicog90
Al has been awesome, super helpful and knowledgeable!
October 2, 2018
Google Public Storage Stella Chu
Al is the best!!!!!!!!!
September 15, 2018
Google Public Storage Megan
The staff was very helpful in acquiring unit and items for quick move. Clean facility and recommend location too
September 11, 2018
Google Public Storage Rey Mar Base
August 17, 2018
Google Public Storage steve rodriquez
We got the space we needed and moved in quickly. Thanks for great customer service and professional attitude ! I highly recommend this location.
August 6, 2018
Google Public Storage Gabriela Andrade
Chris was great. Very helpful.
August 3, 2018
Google Public Storage Frankie Soto
Chris was very helpful and kind. very good and professional manager :)
July 25, 2018
Google Public Storage Jenny Stulberg
Friendly staff, easy move in/out. Thanks!
July 20, 2018
Google Public Storage Waqas Ali
Love the staff here and their problem solving attitude. I had a call with one of their officers Al and he understood our needs and immediately started working for our move in. I'd recommend anyone looking for storage space to talk to these guys. You will be in good hands, they also care for your $$$.
June 22, 2018
Google Public Storage Matt Schatzinger
June 15, 2018
Google Public Storage Christian Gourdin
10 out of 10. These guys are the best. Al is such a kind, hard working individual. Elise has such a great laugh it’s infectious!
May 26, 2018
Google Public Storage AB Godschild
Great moving supplies at reasonable costs!
May 17, 2018
Google Public Storage Leora W
Helpful, friendly reliable staff.. extremely clean facility ... they work hard to maintain it too. For SF, it a good deal, despite the fact that I am paying half, for double the size for a unit in Vallejo, and even way less for one I've kept for 15 yrs in Fresno (with no price increases ever). That's my only disappointment with PS - price hikes on no particular schedule, which is so difficult to plan around and makes it impossible for me to move the contents from my out of town units over to SF. ... that and gigantic late fees ( I found out the hard way that those are also increased with price increases). But I'm still a loyal customer (and can live with the monetary drawback, which is regulated by corporate office).
May 16, 2018
Google Public Storage Wayne Yu
May 9, 2018
Google Public Storage Ma
May 4, 2018
Google Public Storage Shane Lindsley
Price too high for what you get
May 2, 2018
Google Public Storage Taylor Wagner
This place is great!
April 12, 2018
Google Public Storage Anastasia Walia
Avoid! Horrible customer service! This actually happened to me today. It's a long review, but worth reading. My experience online 4/11/2018: I went online to reserve a 10x10 unit. While online making the reservation I called and asked if I possibly needed a larger unit. The person on the phone told me to go in and ask to see the larger unit and if I needed it that they would give me the online prices at the location. My experience at the 99 Van Ness location 4/12/2018: 2 people working and African lady with glasses & a older White man with a shaved head. Both employees have HORRIBLE customer service. 1st: The lady takes me to see the 10x10 unit. Everything is fine at this point. I asked if I could see a larger 10x15 unit because even though the ceiling height was high, I don’t have a ladder, nor want to stack boxes 15-20 feet high. They also do not provide a ladder for liability reasons. 2nd: The lady takes me to the 10x15 unit. I think it looks good and ask for the price difference. We stand by the unit on the 3rd floor for about 10 minutes while she calls the guy at the front desk (on SPEAKER PHONE). This is where the problems start. He quotes me $389 over the phone. I'm online looking at the price and it's $294. She tells the guy I'm looking online and saw the lower price. Guy says he can't give me the price that I have to pay the larger price for the unit. I said, no problem I'll just make the reservation online. KEEP IN MIND HE IS ON SPEAKER PHONE. He then proceeds to say "she's dumb idiot, and doesn't know what she's doing" then proceeds to lecture the lady helping me about how she should stop me from reserving online. As he continues to bad mouth me for looking at prices online I remind the lady that she has the phone on speaker and I can hear the whole conversation. She then realizes it "oops" and takes the phone off speaker. At this point I'm pissed. I told her that's horrible customer service and that I want to leave. She continues to lock up the unit and walk me back to the elevator. I then walked into the office and told the bald guy working that this is no way to treat customers and that they should apologize. NEITHER ONE of them said sorry for what they did. I reached out to the corporate office and asked them to message the district manager Amador Brenneman. We'll see if they actually follow up for resolution. I would give zero stars if I could.
April 3, 2018
Google Public Storage S SS
This is like having my own man cave and I love it!
March 31, 2018
Google Public Storage Darrell Phillips
March 31, 2018
Google Public Storage kizzy Phillips
Al was AMAZING!!!!!!!!! Great customer service
March 30, 2018
Google Public Storage Jeremy Brooks
In regards to 99 South Van Ness location: It's bad. I really don't have anything positive to say other than that it's location is OK. It's hours of operation require that I get off work or go when everyone else is going. Currently, they're open only 9:30am-6:00pm M-F and 9:30am-5:00pm on Sat and Sunday (when I typically could be there early or late).This huge place has only one elevator and no stair access. It is very difficult to maneuver in. The tiny parking area gets terrible (been blocked in several times) and parking outside doesn't feel safe. I realized our unit is open top (you can throw things from the hall into the unit). The people are not happy to work there. It's a poorly converted building that is inconvenient to use in every way. When my wife says "honey can you go to the storage unit?" My first thought is #$*%! Either the ratings below are for other locations or the honest ratings are deleted (we'll see if this one makes the cut).
March 1, 2018
Google Public Storage J Eng
I've used this place twice, and Al has been super both times!
March 1, 2018
Google Public Storage David Xae E
I have had two units here at the Public Storage, both were great condition. Al was a huge help in helping us navigate discounts, and figure out which unit was right for us. Highly recommend them.
February 21, 2018
Google Public Storage Stephen Sumner
I found the rates to be affordable and the staff extremely helpful. One note: if your forget or lose your key, it may take several days to get your lock cut off.
February 19, 2018
Google Public Storage Beth Hayes
January 21, 2018
Google Public Storage Seth L
They either lie or are unsure of the payment processing and charged me multiple fees for no reason. Many homeless people live here that the staff allowed, YOUR THINGS ARE NOT SAFE. Moved my storage to a secure facility, much better
January 13, 2018
Google Public Storage Thomas Reisinger
December 23, 2017
Google Public Storage Ruben Almanza
Great location. Efficient. Easy to reserve unit. Very impressed with customer service... especially Al, Gwenette and Mandy, who go above and beyond!
December 11, 2017
Google Public Storage Chelsea Tirone
Bobby was very helpful
December 9, 2017
Google Public Storage Nina kalauni (Waianae)
The calmest storage I ever rented no traffic of cars or people's easy axes and exit but it's so huge it's like a maze u will get lost if you don't no where you going.
November 29, 2017
Google Public Storage Brandon Nash
The staff on duty is very conscientious about doing their jobs. Kept clean at all times, the only person I notice who doesn't seem to belong there is me.
November 25, 2017
Google Public Storage Katrina Mitchell
Mandy was awesome and super helpful! Went above and beyond. Process was quick and efficient. Definitely recommend this location, friendly staff, ample parking, and it felt safe. Oh the lock system is awesome.
November 24, 2017
Google Public Storage Chris P
November 21, 2017
Google Public Storage Jennie Angle
Al was very friendly and helpful! He made it really easy for us to use Public Storage.
September 5, 2017
Google Public Storage Lisa Chorebanian
Great staff - always helpful & very nice, especially Al, who helped us a lot with scheduling when we were in a big rush. Storage place is fine, nice, neat as expected; fairly easy access to building and storage unit. A little dusty, since all units are open at the top, but not bad.
August 24, 2017
Public Storage Pamela Meyer
If i lost my keys and have no id , how do i get in my storage unit?
August 18, 2017
Google Public Storage B. Lloyd
Excellent customer service! Al and Alise were very patient and helped with questions and offered suggestions for my budget and storing needs. Thanks so much!
August 18, 2017
Google Public Storage D K R
July 29, 2017
Google Public Storage William Bruneau
July 17, 2017
Google Public Storage Nacilia Emir Garcia
July 17, 2017
Google Public Storage Jonathan Powers
Ai'ana was wonderful and helpful in getting me exactly the storage unit I needed, highly recommend!!
July 14, 2017
Google Public Storage Matthew Roberts
Very poor security, slow elevators, and people actually live in the units.
June 27, 2017
Google Public Storage Al Santymire
June 26, 2017
Google Public Storage Micheal Ogeds
Marie and aiana was great
June 25, 2017
Google Public Storage Nikhil Chopra
I love Ai and the crew here
May 30, 2017
Google Public Storage Sandra Giha
I've been storing here for years... ask for Al, he rocks. Always helpful, polite, friendly and pleasant. Super helpful :)
May 6, 2017
Google Public Storage MrIbaracuda
These guys are there to serve the customer ask politely and they will help you in a professional manner they are storage pros I highly recommend AL and Slise they helped me with my storage needs . Thanks guys
May 1, 2017
Google Public Storage Hazem Almuflihi
April 25, 2017
Google Public Storage Eugene Barrios
Good security safe place too store your belongings.
April 13, 2017
Google Public Storage Christian Hüther
April 3, 2017
Google Public Storage Raquel Leonberger
February 20, 2017
Google Public Storage Ivan Tolmachev
February 18, 2017
Google Public Storage Andy Einfeld
Elise was very helpful in getting me set up with my new storage unit.
February 11, 2017
Google Public Storage Paul Hamadeh
Al was so helpful from start to finish. Excellent customer service.
December 12, 2016
Google Public Storage Gerald Freeman
Just saw a homeless guy break out one of the windows at the Van Ness site then he took off across the street
December 1, 2016
Google Public Storage Stephen Kui
November 13, 2016
Google Public Storage Ernesto Gregorio
Gwenette is great.
November 7, 2016
Google Public Storage alvin siapengco
Claudia and gwenette are friendly great customer service
November 7, 2016
Google Public Storage Michael Rivas
Claudia is super friendly and a great representative for public storage.
October 24, 2016
Google Public Storage Mildred Vega
Claudia and Ana are great. Good customer service.
October 24, 2016
Google Public Storage Hector Torro
The two girls here Claudia and Ana are outstanding.
August 26, 2016
Google Public Storage The King Showcase
My name is Wanda Rose and I have been a tenant for over 8 years and have know both Al and Elise since they started. They have been very attentive and handled any issues that I have brought to them. I feel that it is important to compliment a staff on a job well-done and as I visit my room often it makes things so much more pleasant to deal with nice people. Thank you
June 20, 2016
Google Public Storage Don Hogan
I like this place. It is clean and well maintained by the staff. It was easy to work with the staff to find me a storage unit that was right for me. I made a reservation for a unit not realizing how big it was so they got one that was the perfect size. Easy access to the unit either by the street side elevator or use the one in the back. Parking in there own indoor lot by the office or for moving trucks there is a large lot with parking for several large trucks. Al the manager was a great guy to work with
June 16, 2016
Google Public Storage Jerome Fried (Ironman)
Nearly everything about this place is perfect. Why, then, do I only yoield three stars? The management/service SUCKS. They are rude, discriminatory, and bitter, condescending p[eople. They keep bogus hours that change as they see fit, and they are pretentious. The property is clean, well kept, and secure, for the most part. Five-star accomodations for your extra things, penalized two stars for poor, non-customer-oriented service practices.
June 6, 2016
Google Public Storage Tracey Chappell
Vlaudia and wendy are very friendly and professional. Great customer service.
May 22, 2016
Google Public Storage Jenna Zimmerman Robinson
Should give this place zero stars. We had our family storage unit there and it was broken into and burglarized!!!! After that, the manager didn't notify us for 4 days!!!!!!!!!! And there only explanation was that they thought someone else from the company was going to call us. Plus they didn't even seem sad about it or offer anything to compensate. Are you KIDDING?! This is the worst place you can choose to store anything of value. Will never use them again.
May 6, 2016
Google Public Storage Veratawat Sosongsermkul
Friendly and helpful staff (Elise).
May 4, 2016
Google Public Storage Susan Sherrick
Excellent customer service. Representative was very kind & helpful
April 23, 2016
Google Public Storage Dan Finkelstein
Elise is the best. She is at the S. Van Ness location and is very friendly and helpful. She made a typical check in process entertaining and fun.
April 10, 2016
Google Public Storage Isaac Hunterberry
A huge place for storage. A young man who works there was nice enough to show me 3 different units. I couldn't decide as of the moment because of budget issues but will definitely rent here.
March 28, 2016
Google Public Storage Benji Spanier
Great job. Great customer services Nicole and wendy
March 28, 2016
Google Public Storage Kyle Shulman
Nicole and Wendy are awesome. In and out
March 28, 2016
Google Public Storage Angela Denman
I just rented a unit from this location. Nicole called me back almost as soon as I finished the online form, I was able to look at the unit within 2 hours and be on my way. Thanks for the quick turn around! I also liked that all charges and my options were explained in detail without me having to ask.
March 27, 2016
Google Public Storage nate picco
Great service from Claudia
January 31, 2016
Google Public Storage MDR
January 25, 2016
Google Public Storage Jordan Laughlin
Nicole was awesome!!! Super friendly and new exactly where my unit was.
January 24, 2016
Google Public Storage Walter Read
January 18, 2016
Google Public Storage Michael Bueno
Nicole is great. I will rent here every time!!!!!!!
December 30, 2015
Google Public Storage Courtney Canter
Eddie and Nicole are the best, helped me in my sutuation. Thanks guys
December 30, 2015
Google Public Storage Chris Candia
Eddie & Nichole great service!!!!
December 24, 2015
Google Public Storage Jerome Clay
Eddie is the greatest
November 11, 2015
Google Public Storage Ulf Schwekendiek
Lovely experience! Fast, efficient and detailed descriptions. A+
October 19, 2015
Google Public Storage Ozhekh
Nicole was great!!!!!!
September 13, 2015
Google Public Storage Adam Myrold
Marie was great! She was very helpful and efficient!
September 4, 2015
Google Public Storage Darlene Dunsing
My first expierence was horrible ther was two women there they were very condecending and woulnt rent me a unit because i was five minutes late. I left in tears. The next morning i went back and there were two very helpful gentlemen there. Al and Majesty they were wonderful and made the day before
August 24, 2015
Google Public Storage Kent Coats
this place is totally crap. I had my things in storage there for a few months and when my unit was broken into, they didn't even notify me that the break-in had happened. Supposedly, multiple units where broken into and the contents were scattered through the halls. My luggage was stolen - bummer. There were also squatters there on multiple occasions - both in the hallways (sitting inside their units) and in the parking area. My advice is to put your things somewhere else
August 13, 2015
Google Public Storage ngoyJuliusx Baclay
👍👍👍👍👍👍marie was a great help
August 9, 2015
Google Public Storage leonard jackson
Marie is great and a wonderful personality. Very upset about Natasha no longer working. She too was awesome, that will be a loss for public storage.
July 29, 2015
Google Public Storage Jason Santymire
Great facility. Friendly staff and willing to help you not just take your money. Best in the area.
June 27, 2015
Google Public Storage Brian Erwin
Al was fantastic. He made me laugh and was very helpful. Keep up the good work.
June 1, 2015
Google Public Storage Donna Cavins
Al and Nicole are two of the nicest and helpful people I have ever met. My husband took a new job out of state. It has been stressful and exhausting to say the least. Renting at the Public Storage on S. Van Ness where they work has been the easiest part of this journey. We had several issues that we had not planed for and each time either Al or Nicole or both helped us to fix the problem and all the while they were super friendly and had a great attitude! They went above and beyond and we are grateful that we were fortunate enough to have picked this property. They are definitely an asset to Public Storage! Thank you Nicole and Al!
May 13, 2015
Google Public Storage William DeKlerk
My wife and I just moved to SF from Portland, OR. The move itself was stressful as we had 4 weeks notice that we'd be moving out of state. We had to find storage quickly. We rented a unit that we filled quickly with the load we drove down ourselves, forgetting that we had much more yet to store that our movers were bringing. Al and Nicole are AWESOME! They knew we were stressed and exhausted and didn't want to spend a $100's more on another unit. They had a drive up unit they we able to offer us for $50 for one month (it rents for several hundred). Our drivers were able to drive right up and unload. We have to have our things out of the expensive unit in 30 days but it gives us time to make other arrangements. They saved the day! Both Al and Nicole were very personable,helpful and kind. They're both funny too:) Nicole also did a follow up call to see how things were going.
April 13, 2015
Google Public Storage Terese Lawler
went with my sister to rent her a spot to store some boxes. Al helped us and he was great to work with
April 8, 2015
Google Public Storage Terrance Heath
Great. Clean. Easy going. I appreciate these guys.
March 25, 2015
Google Public Storage Spotted Way
Al and his staff are helpful and friendly. Al's lighthearted demeanor and good humor makes what could be a tedious process very easy, even joyful. Also the facility itself appears to be very clean and well maintained.
January 29, 2015
Google Public Storage Michael Assing
They had the most helpful, friendly, attentive staff imaginable! Al, the manager who helped me with my unit and paperwork could not have been more friendly or patient. I absolutely recommend coming to this location if it's close to you
January 22, 2015
Google Public Storage Kevin Spivey
We went in not knowing what size storage unit we needed. Al was go gracious and helpful in getting us the exact unit we needed. He was kind and courteous. He showed us the unit and we instantly went down and signed up. He took less than ten minutes to get us signed up and we were out of there. Al is the best. I highly recommend this location for your storage needs. GO AL!
December 23, 2014
Google Public Storage Evan Hernandez
It was fast, simple, and everyone there was extremely helpful.
December 3, 2014
Google Public Storage Jane Low
Convenient and Clean . . . staff very helpful especially its manager Al.
December 3, 2014
Google Public Storage Yesenia Chris
This place is great fast and reliable and great location downtown sf
November 26, 2014
Google Public Storage Ron Alvarado
Awesome place and fantastic employees. Best storage I've had in any city.
November 4, 2014
Google Public Storage Nop Ponchamni
2 years of great space & price & service... Thanks..!!
October 15, 2014
Google Public Storage Nga Man Tsui
October 4, 2014
Google Public Storage pegene herndon
So I was in the area and been looking for a good storage place for a while I decided to stop here and ask some questions a young man by the name of michael helped me he was very friendly and seemed like he really knew what he was talking about I would recommend all my friends that need storage to stop by here
September 30, 2014
Google Public Storage Tricia Schaumann
This is the best storage facility I've used. Ask for Al, the manager. Not only is he kind and efficient, he is so funny! He spent a lot of time helping me understand options. The facility is clean and secure.
August 22, 2014
Google Public Storage Francisco Xavier
I had a really great experience, with one great employee, her name is Elise.( She even speaks french). She show me different alternatives in size, prize an help me go thru all the paper work an explain it to me. Also gave me advise an walk me into the spaces. I'm very thankful an happy of your service.
August 9, 2014
Google Public Storage Virginia Olson
My experience so far with Public Storage has been very pleasant. Al, the manager, was very helpful in helping me get this last leg of a complicated cross country move to work out smoothly (having a container delivered in the back parking lot, etc.). The facility is in kind of a creepy neighborhood, but it is clean, secure, and well-maintained. Thank you!
July 15, 2014
Google Public Storage Nicole Davida Zara Atencio
I have loved this Public Storage for all the years I have been here, Al and his staff are great! The building is well kept and if you appreciate a convenient downtown SF location this is the spot.
March 31, 2014
Google Public Storage Robert Mcdent
Great Experience With Support Mr AL & His Co Workers I Really Love My Storage With Very Large Beautiful Area Surrounding Downtown San Francisco
March 28, 2014
Google Public Storage Rodney Johnson
Excellent customer service and climate controlled storage.
March 26, 2014
Google Public Storage Sean Fitzgerald
Amazing service provided by Al. Always makes sure the customer is first priority. Would highly recommend using this property for any storage needs. Thank you Al for your amazing service.
March 14, 2014
Google Public Storage ceejay russell
Customer service here rocks! Only had one bad experience with one guy who was in th wrong but the next day they happily rectified it. So great customer service and business ethics. Finally a company doing things the right way!
March 6, 2014
Google Public Storage Christine Saulsbury (Motherlove)
Al ia a great asset to this company. Great location, great service, I highly recommend. Good luck and continue with the great service!
March 4, 2014
Google Public Storage Tristan O'Tierney
Quick and easy setup with Wanda. Nice facility, thanks!
March 3, 2014
Google Public Storage CB Grimm
This is the greatest P.S. these guys are great, from the counter people straight up to the D.M. you have a storage problem this is where you go to solve it!
February 26, 2014
Google Public Storage KOLJA DsRODICIkds
excellent staff very helpful Al and Cassie in particular very clean and secure
February 25, 2014
Google Public Storage Rhythm Stik
The people that work there are ultra cool. Place is clean, and remarkably sketch free... and affordable..
February 25, 2014
Google Public Storage 6foot2
I never have enough room but this Public Storage location has been my answer. Al has always been responsive when I need assistance. I highly recommend this location.
February 25, 2014
Google Public Storage Joseph Bobrow
Great location and service. Al is very helpful. Highly recommended.
February 25, 2014
Google Public Storage Bete A
We had a seamless, pleasant experience dealing with Al. He was extremely informative, patient and helpful. Moving is never an easy thing, nor is it fun. But our experience here was so easy that it made the whole move far more manageable.
February 17, 2014
Google Public Storage Morgan Gwin
The employees are wonderful, the building is secure and it is easy to access. Ann Marie and Michael were both an amazing help!!
December 30, 2013
Google Public Storage aubrey learner
My unit at 99 S. Van Ness street was burglarized sometime on the 23rd of December. What I lost was three years worth of my original, labor intensive, paintings and drawings, several of which were custom framed. In the hours that I spent sitting at Public Storage waiting for the cops, it became obvious that people are living there. There were homeless people with dogs and blankets moving freely around the property and doors were left propped open for hours. What I was paying good money for, a secure storage facility, is really a hostel for transients. If you think the property manager even bothered to show up for the police report, think again. It's been two business days since the incident, not including the 25th, and no one has even reviewed the security footage...not even for the police report. So much for any hope of recovering the stolen items. You sure are prompt with those invoices though! The reporting officer himself said that security is "extremely lax," that there was a "whole gang of homeless people" living in the building, and that the security cameras weren't even near my unit. The fact that you guys even sold me the lock is a joke. I just wish I could laugh at it. Last I heard, someone spotted a crack-head type selling my work by the mall on nearby Market Street. So disappointed in mankind. Happy Holidays, Public Storage.
December 17, 2013
Google Public Storage Annie McKenna
Al was very helpful in getting me set up!
November 29, 2013
Google Public Storage A. Gonzales
This is a good, secure, city-central location. The units are very accessible to the parking areas but also fine for walking in from the street. You get your own keys so unless you need to borrow equipment (ex. a dolly) you can go straight to your unit. The property is clean, well-lit, and "maintained". The manager (Al) and the staff are professional and very efficient but also helpful and friendly! It's a busy place (phones and customers) but I haven't had to wait more than a minute on weekdays or weekends to speak with someone in the office. If they stayed open later during week (closes at 6pm) that would be great - but the central location cuts down on travel time - so not too bad. To summarize: this is a good, secure facility for storage and I have no reservations in recommending it to others.
November 25, 2013
Google Public Storage Sam Truslow
An exceptional experience! Al helped me get set up in no time and made sure everything went smoothly. He toured me around the facility and explained all the ins and outs of the it and answered all my questions. The facility is immaculate and extremely well set up with drive-through access and plenty of parking. Amazing. It could not have been easier!
November 19, 2013
Google Public Storage Terrance Kennedy
I've been storing here for YEARS! Al is a rockstar!!! Everyone there is always helpful and courteous! Clean facility and easy to get to!
November 10, 2013
Google Public Storage Dave Bahar
This place is really great! I've had lots of storage in San Francisco over the years but never at PS. I'm still a new tenant but already I love it. Michael showed me around on my first visit. He made every thing easy and got me settled in. Even when I had a slight emergency, Michael took care of business pronto and I had new locks and keys the following morning. I haven't met Geoff yet but he was the one who got those locks on in a hurry. Thanks Geoff, my stress level greatly improved after I got your call. Finally I want to mention my favorite guy on the PS team, Al. It was he who gave me my keys, thats all. But while we did that, Several items came up w/other customers and Al handled every thing swiftly and professionally. (not to mention that he was a really cool dude) Yes Al is good and I can see he will be a formidable force in problem solving should I need it at PS. I'm breathing easier already. Thanks Al. I look forward to our next chat and keep up the good work. I am eventually going to use PS for ALL my storage needs due to you.
October 23, 2013
Google Public Storage Maggie Gibbons
This place is the best! The location is very easy to get to, plenty of parking and the service is incredible. The location is always very clean and well kept. The employees are very helpful and always offering to assist with anything I need. A big shout out to Al, he is my go to guy!!
September 4, 2013
Public Storage Michael LaPrelle
September 4, 2013
Google Public Storage Susan Miller
Well managed. Excellent downtown location.