Public Storage Self-Storage Units at 611 2nd Street, San Francisco, CA

Brandon was very helpful in getting us set up with a sizable storage unit for a great price. He was kind and thorough. We appreciated it!

Brandon was amazing help getting us moved into our storage. Also made it easy to make changes. You were great help!!!!

Yesterday , I visited Public Storage with the intention of renting storage space, and I was warmly greeted by Brandon at the front office. Brandon's exceptional friendliness and expertise made the entire process seamless and enjoyable. He patiently guided me through the options and took the time to show me around, ensuring I found the perfect storage size for my needs. His attention to detail and dedication to excellent service definitely deserve a 5-star rating. The facility itself is impressive, boasting advanced features like automated door access via a convenient phone app. It's impeccably clean and offers hassle-free parking, making the storage experience both secure and convenient. Additionally, I was thoroughly impressed by the outstanding customer service provided by the staff over the phone. They were consistently courteous, responsive, and incredibly helpful, addressing all my queries and concerns promptly and professionally. Moreover, the pricing at Public Storage is refreshingly fair, offering great value compared to other storage options in the area. In hindsight, I only wish I had discovered Public Storage sooner. Without a doubt, I will be returning for my future storage needs. Highly recommended!

Easy access and helpful staff!

Brandon was incredibly helpful today as we were moving out of our storage unit. He also helped my son get his “keys” that dropped in the grates! Thank you Brandon!

The gentleman that helped me over the last few months was AMAZING. Overall I’m def using this place again and management was always there and incredibly helpful.

Brandon at second and Brannan rocks!! Fantastic customer service!

Well, this review is wayyy over-due! I’m originally a Customer in this facility back in 1996! I had left sometime back just when Brandon had started… And now I’m back at this facility location. Let me tell you! Brandon not only runs on a professional protocol, but the building is BETTER than ever! So glad I chose to come back here! Brandon doesn’t miss a beat! Even took the time to call me (when he didn’t have to), just to remind me about something I would’ve over-looked! Thus, sparing me the burden that would’ve otherwise followed! If you’re going to store in SF, especially PS… Why not consider this location! Photos to follow…

Management is a work in progress.

I really love this place, friendly service, easy terms and flexibility. Process was simple and great people were nice and friendly, when I need storage again I know I'll be back, it was safe, clean and my things were stored successfully.

Esther was great in helping us find a unit that didn't have a giant pole in the middle. She was so patient and informative. We are happy with the unit we received and know that if we have any issues in the future, Esther will be there to help.

Esther is awesome helper! She helped us get our storage space easily and since the space we reserved for was unavailable, she went out her way to help us find another space within price and even bigger given our circumstances. She’s awesome.

Thank you Esther for helping with my storage needs on short notice. I appreciate you finding the right space to meet my needs. You were very helpful.

Ester at public storage was excellent, with great customer service, and very helpful and friendly. I had to give her five stars, and I am willing to recommend others to public storage. Great experience. Thank you, Ester.

Esther is extremely helpful, patient and knowledgeable.

Great facility and competent, friendly staff. I planned to have a unit for a month and it’s been 4 years now because the rates are great (somehow cheaper than East bay?) and the place secure. The building is clean and well-lit so it doesn’t feel creepy. All cement and metal so it’s both secure and doesn’t encourage mold, insects and other things that would get into wood, if it had wooden walls or doors.

"The people at this location are helpful, friendly, and always happy. I still have a personal unit there and I am always treated great."

Brandon was incredibly helpful! Great service

I came to rent a locker here. Esther helped show me some options and helped me find a locker that would be a good fit. I would come back because of her excellent customer service.

Esther and Brandon run the best storage facility I’ve ever used. They are exceptionally friendly and go out of their way to make the process simple and easy.

Place is very well-maintained, and set-up/reservation was very easy. Best part was Esther: so warm, inviting, thorough, and made sure all my questions were answered leading up to and on the day of. She is a gem!!

Esther was very helpful!!