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Address

19102 E Walnut Drive N
Rowland Heights, CA 91748

Office Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

626-593-0650

626-593-0650

800-688-8057

800-688-8057

Gate Access Hours

Mon-Fri 6:00 AM - 6:00 PM

Sat-Sun 6:00 AM - 5:00 PM

Storage Facility Features

  • Car Storage
  • Climate Control Storage
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
  • Small, Medium & Large Storage Units

Office Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

626-593-0650

626-593-0650

800-688-8057

800-688-8057

Gate Access Hours

Mon-Fri 6:00 AM - 6:00 PM

Sat-Sun 6:00 AM - 5:00 PM

Storage Facility Features

  • Car Storage
  • Climate Control Storage
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
  • Small, Medium & Large Storage Units
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
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    5'x5'
    Online only price
    $ 75/mo
    Online only price
    Small 5'x5'
    • Climate Controlled
    • Upstairs/elevator
    $ 75/mo $100
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    5'x10'
    Online only price
    $ 108/mo
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    Small 5'x10'
    • Outside unit
    • Drive-up access
    $ 108/mo $143
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    5'x10'
    Online only price
    $ 108/mo
    Online only price
    Small 5'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 108/mo $144
    Online only price
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    Limited availability

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    9'x20'
    Online only price
    $ 109/mo
    Online only price
    Parking 9'x20'
    • Uncovered parking
    $ 109/mo $145
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    Vehicle Parking Only But we've got storage unit for everything else!
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    5'x10'
    Online only price
    $ 125/mo
    Online only price
    Small 5'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 125/mo $167
    Online only price
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    7.5'x10'
    Online only price
    $ 143/mo
    Online only price
    Medium 7.5'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 143/mo $191
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  • Save Impression

    9'x10'
    Online only price
    $ 152/mo
    Online only price
    Medium 9'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 152/mo $203
    Online only price
    1 unit left!
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  • Save Impression

    10'x10'
    Online only price
    $ 157/mo
    Online only price
    Medium 10'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 157/mo $209
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  • Save Impression

    10'x10'
    Online only price
    $ 165/mo
    Online only price
    Medium 10'x10'
    • Inside unit
    • 1st Floor
    $ 165/mo $220
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    7.5'x10'
    Online only price
    $ 167/mo
    Online only price
    Medium 7.5'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 167/mo $223
    Online only price
    2 unit left!
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    10'x10'
    Online only price
    $ 180/mo
    Online only price
    Medium 10'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 180/mo $240
    Online only price
    2 unit left!
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    10'x10'
    Online only price
    $ 193/mo
    Online only price
    Medium 10'x10'
    • Outside unit
    • Drive-up access
    $ 193/mo $257
    Online only price
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    10'x12.5'
    Online only price
    $ 198/mo
    Online only price
    Medium 10'x12.5'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 198/mo $264
    Online only price
    2 unit left!
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    10'x14'
    Online only price
    $ 219/mo
    Online only price
    Large 10'x14'
    • Climate Controlled
    • Upstairs/elevator
    $ 219/mo $292
    Online only price
    1 unit left!
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  • Save Impression

    10'x15'
    Online only price
    $ 234/mo
    Online only price
    Large 10'x15'
    • Climate Controlled
    • Upstairs/elevator
    $ 234/mo $312
    Online only price
    2 unit left!
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    10'x20'
    Online only price
    $ 276/mo
    Online only price
    Large 10'x20'
    • Climate Controlled
    • Upstairs/elevator
    $ 276/mo $367
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    10'x15'
    Online only price
    $ 285/mo
    Online only price
    Large 10'x15'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 285/mo $380
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    10'x20'
    Online only price
    $ 323/mo
    Online only price
    Large 10'x20'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 323/mo $431
    Online only price
    1 unit left!
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    10'x20'
    Online only price
    $ 332/mo
    Online only price
    Large 10'x20'
    • Outside unit
    • Drive-up access
    $ 332/mo $442
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    10'x30'
    Online only price
    $ 451/mo
    Online only price
    Large 10'x30'
    • Outside unit
    • Drive-up access
    $ 451/mo $601
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    1 unit left!
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    10'x30'
    Online only price
    $ 485/mo
    Online only price
    Large 10'x30'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 485/mo $646
    Online only price
    1 unit left!
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Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

Rowland Heights Storage Units Next to the 60 Freeway

Once home to farms and sweet-smelling citrus groves, the hard-working community of Rowland Heights remains and continues to grow, and Public Storage at the Nogales Street exit of the Pomona freeway is here to help along the way.
Indoor and outdoor storage options are available the location near Valley Boulevard, and with more than 1,150 units in a wide range of sizes, there's a cheap self storage option for almost any need. Golfers in Walnut at the Royal Vista Golf Course can stash their clubs between drives in an affordable 5-foot-by-5-foot space, while collectors can store fantastic finds from nearby Frank & Son Collectible Show, and movers can store their home in a huge 10-foot-by-30-foot unit.
Climate-controlled storage units in Rowland Heights are an option at this property, as well as nearly 60 car storage spots.
Since Rowland Heights is home to some of the best schools in the country, it's no wonder that families choose to live in the 91748 zip code and turn to their neighborhood Public Storage for help during life's many transitions.

This Location Serves:

Rowland Heights, Walnut, La Puente, City of Industry
It is easily accessible from the zip codes: 91748, 90631, 91745, 91789

Amenities

  • Car storage units on site
  • Just off State Route 60 and Nogales Street
  • Climate controlled and drive-up units available
  • Small to extra-large self storage spaces
  • Moving carts provided to customers during moves
  • Electric gates monitor the property
  • Loading areas available for added convenience
  • Open 7 days a week

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 379)

May 24, 2023
Google Public Storage bigbob420
May 23, 2023
Google Public Storage Pastor Eaton
I really appreciate the service. Stephanie is the best.
May 17, 2023
Google Public Storage Espi Valle
Customer service was outstanding 👏 Mr Adrian helped more than I had asked for ..very professional..
May 16, 2023
Google Public Storage Kelly Man
Stephanie is great in the office helping!
May 11, 2023
Google Public Storage Ali Castillon
Friendly staff always ready to assist you, also good prices. Only wish they would go back to later business hours (9pm), they close much too early, now 6pm.
May 5, 2023
Google Public Storage Roger Tafoya
Stephanie (manager) provided me with excellent service today and I’m excited to get on board thanks to assistance and service.And shecontinues to help every time we come by the office
April 22, 2023
Google Public Storage James Pan
Adrian walked me through everything and this place is a great place to store your stuff. Great customer service
April 22, 2023
Google Public Storage Angela Faith
Awesome job adrian
April 21, 2023
Google Public Storage Teresa Dee
Great location and service. Vicky & Adrian have been amazing to me and I really appreciate their service. Highly recommend this location!
April 19, 2023
Google Public Storage Kateri
Regina provided superb customer service when I had inquired and rented a storage unit. She answered all of my questions and concerns. My experience was very pleasant with Regina at Public Storage.
April 18, 2023
Google Public Storage Val Hernandez
I love it here! The property manager Stephanie is phenomenal. She is always so helpful and courteous. Anything you need and she’s always right there ready to help. She has truly made my storage experience great one, she’s always making sure the property is well kept and has made me a very loyal customer to public storage. I definitely recommend storing here. Great job Stephanie! Keep up the amazing work!
April 6, 2023
Google Public Storage Erik Benelli
Regina and Stephanie helped me getting what I need. I had a tour of the place and showed me the different sizes of storage so I could properly picked what I need
April 5, 2023
Google Public Storage Estaban Pardo
Regina and Isaac are the best. Great customer service.
March 30, 2023
Google Public Storage Will Leung
Vicki, Regina and Stephanie are nice and friendly to help with move-in today. Fast and easy to finish the rental.
March 16, 2023
Google Public Storage Adam Politron
Vicki and Stephanie were great! Made the process easy and painless! In an out real quick and both with a friendly smile! Thanks guys!
March 11, 2023
Google Public Storage Enrique Rivas
Regina and Vicky were amazing! Great service to the point. Hreat place. Thank you!
March 7, 2023
Google Public Storage Genova Cruz
This is my first time ever renting a storage. I needed to be informed, guided to how it goes renting a storage space. Regina was the only one there, but on top of her game. Super friendly explained everything with great detail. Didn't rush my decision making, also gave me tips on how to save a couple bucks when renting storage. Highly recommended!
March 1, 2023
Google Public Storage Oliver Jacobs
This place has great customer service I got a great deal I was helped by the Regina and Letty they made sure I had the best deal Regina help me with the online Registration I'm talking about price starting at $250 to the online price of $150 that is $100 saving good job good job public storage I recommend this site if you looking for storage
February 8, 2023
Google Public Storage Brent Jones
Vicki, Regina and Stephanie are the best, very helpful!
February 3, 2023
Google Public Storage Jason Johnson
Stephanie, Regina, and Vicki are always so very helpful every time my wife and I are there. Always nice to see them and chat. We look forward to seeing you guys again soon. Take care.
February 1, 2023
Google Public Storage Product Reviews
Regina is a real one 💪 my issue was resolved in half an hour 😎 when moving out, try to do it at the END of the month, don't be like me I moved out at the very 1st of the month but got charged for the WHOLE month per Public Storage policy 🥲 Regina informed me of the policy but she was understanding and sympathetic and took the time to make some calls anyway and half hour later she called me saying she got the fee waived 🔥🔥💯🤠🥳 I was super happy to hear this since the price of my unit monthly costs more than a Nintendo switch lite 😭 (I recently moved and now live quite a distance away, so I was unable to move out the day before to avoid the charge) and now I can put the money she saved me towards a new storage unit closer to my home. I'm glad I called! I'm usually a coward when it comes to the phone but the staff have always been very friendly. (anyway please change this policy to avoid everyone crowding trying to move out at the same time at the end of the month haha)
January 20, 2023
Google Public Storage Robert Shufford
Steph,Regina and Vicki always give service with a smile.and try to assist with any issues
January 17, 2023
Google Public Storage Eunice Kuo
The staff Stephanie is kind and professional, she helped us to address our needs. The storage unit is clean and neat. Highly recommended!
January 12, 2023
Google Public Storage juan moreno
This is the best public storage in town, they are reasonable and nice people
January 10, 2023
Google Public Storage Brandi Sankey
Stephanie & Regina are awesome! They both helped me find another space to better accommodate my needs. They really went the distance with me. Based on what just happened to be available at the time, I was able to get a lager unit for an even better rate than what I was paying!!!! If the corporate office is listening, in my humble option, both of these ladies deserve a plethora of extra zeros to appear on ALL of their future checks! Thanks again for all your help Regina & Stephanie!
December 31, 2022
Google Public Storage Armando Guzman
Stephanie and Angel did such a amazing job ! They were patient helpful and made my experience so much better. Very knowledgeable of what I needed and showed me what I needed. Great staff !
December 12, 2022
Google Public Storage Dubmass t
The people are friendly. The property is clean. Stephanie and Regina were awesome. That was the easiest and most friendly transaction ever. Thanks ladies!
December 10, 2022
Google Public Storage Liza Reyes
Regina is very helpful, nice and responsive your needs
December 2, 2022
Google Public Storage Malina Peace
This location is amazing, they were clean and well maintenance 😭❤️ Stephanie was so welcoming , I’ll definitely b letting family and friends about this location. And the prices are affordable !
November 19, 2022
Google Public Storage Jan Carriere
Everyone is extremely nice and helpful. Great place and Great People!
November 6, 2022
Google Public Storage Ezequiel Rosas
November 3, 2022
Google Public Storage Enrique Rivera
Stefanie was very helpful and kind
October 24, 2022
Google Public Storage Raven lotus
I rented a unit recently and Regina was so Informative and helpful. She had great customer service with a smiling face
October 21, 2022
Google Public Storage Jessica Cardenas
Regina was awesome! She helped me get the storage space i needed!
October 16, 2022
Public Storage J a u De lara
Great from Brandon today! :) Keep up the good work! :)
October 9, 2022
Google Public Storage Jacky Vice
Brandon was so helpful and so pacient. And the rates are fabulious.
October 9, 2022
Google Public Storage Randy Morales
Great service Stephanie!+
October 7, 2022
Google Public Storage Actfast Shipping
September 29, 2022
Google Public Storage Alex Chang
great rental signup experience at this location. not planning on renting for a long time, but so far the location is everything I wanted it to be (convenient, low key, and easy to get in/out of)
September 27, 2022
Google Public Storage Miles G
Shout out Stephanie! Service was quick and easy
September 23, 2022
Google Public Storage Grace
Had a pleasant time there, Regina and Stephanie were both super informative and helpful. Also got a sweet deal! Definitely will be coming back (:
September 19, 2022
Google Public Storage Nadir Romo
Stephanie the manager & her team are friendly, curtious & kind. This is a great location right off the freeway with great access and a clean facility.
September 10, 2022
Google Public Storage Daniel Sanchez
Regina was amazing. She explained my payment info and help remove some fees that i wasn’t aware that were on my account. Thank you so much for all your help 5stars for Regina.
August 29, 2022
Google Public Storage Liz Solis
I had an amazing experience at this Public Storage thanks to Stephanie😊she is super helpful and is great at customer service!! Thanks for helping me and my mom get the perfect storage. 5 ⭐️
August 28, 2022
Google Public Storage Ian Williams
Storage stuff best ever
August 26, 2022
Google Public Storage Susan Thatcher
Could not find a better self-service experience anywhere in the country. Stephanie, Regina, and crew take care of their customers. They are kind, professional, friendly, and caring. The units are clean (lighting could be a bit better), access is easy. PS provides flatbeds for moving in and out (first come, first served and they are secured). This is THE place to store your stuff.
August 26, 2022
Google Public Storage m b
I have been w/Public Storage for over 10 yrs. at this facility and they have always provided me with great service. Recently my storage fees had gone up 2Xs in the last 4-5 months. I spoke w/Stephanie the Mgr., who has always helped and again she came through for me. She was able to adjust the high fees and saved me a good amount of money. I am extremely grateful for everything she and Regina the other Mgr. have done for me! Would not go anywhere else.
August 16, 2022
Google Public Storage luck1courier (shamemaker)
Regina provided fantastic customer service and was very helpful.
August 12, 2022
Google Public Storage Albert
I stepped in yesterday with a very upset mood as I just received their notice to raise the rates again and come to almost doubled as my current rate (for both units) ! I was about to petite and the smiling & kindly lady Regina said she had already put a request for me to see if there’s a chance to bring the rate down, in the meantime, Stephanie, the senior VP who I had met ever since I rented the spaces here couple years ago, explained to me the situation and comforted me, she even personally showed me a 10” x 20” space with a $1 extra deal price which could be an alternative solution in case the request will not be granted. When I checked back this morning, Stephanie told me the HQ approved it ! Thanks God ! Thanks Regina and Stephanie you both ! Were not for your help, I really don’t know what to do .. Now I feel the rate is reasonable even it had been raised couple times over years, I think public storage is considerable for their customers and do pay attention to customers’ need. Thank you again and thank you for your great employee Stephanie and Regina ! They really know how to treat customers, 5 star service with NO doubt !
July 2, 2022
Google Public Storage Eduardo Aranda
Loving the extra security provided by Wallee. Steph and Regina always greet me with a smile and provide great service
June 24, 2022
Google Public Storage J Lira
Brandon, EXCELLENT customer Service!!!! I am extremely Happy because I was given 5 star treatment!!! Thank You Brandon!!!
June 23, 2022
Google Public Storage Jose Luis Arellano
Vicki is very nice and helpful.
June 22, 2022
Google Public Storage Art Torres
Great place to store your extra stuff staff is very friendly they keep the facilities nice and clean always have a maintenance man on him go to store your stuff Norwalk Raider out
June 22, 2022
Google Public Storage Miguel Castillo
Regina has outstanding customer service, helped me with the paper work process. Process was fast.
June 12, 2022
Google Public Storage Val Singh
Best service by Stephanie top class professional all the way
June 7, 2022
Google Public Storage Will Aquino
Regina was the most pleasant and helpful representative. I've never used public storage before and this was a great experience. 10/10 would recommend. Thank you for your help!
June 2, 2022
Google Public Storage Justin C
Very helpful and friendly staff! Regina is knowledgeable and ready to answer my questions with upcoming changes!
May 29, 2022
Google Public Storage Victor Law
Been using the unit here for over a decade, the services here really great for us, so kind of them healping us whenever we needed them, especially Regina and Stephanie, so thankful and appreciated of them. Now we are done with the contract due to relocation.. We will sure miss them.. (:
May 25, 2022
Google Public Storage Arthur Tate
Regina was very helpful and patient with me and had answers to all of questions about access and such. Thank you Regina
May 21, 2022
Google Public Storage Karim
I've rented here many times in the past few years. Staff are amazing and very friendly and helpful. Alexis and Stephanie showed genuine customer service. I'm still renting here and Stephanie is doing a stellar job in. Customer service and caring for the property.
May 18, 2022
Google Public Storage leopoldo salazar
May 9, 2022
Google Public Storage momo Gun show
Stephanie and vicki are always nice when I pay my bill.
May 9, 2022
Google Public Storage fides beltran
Steph and Vicky are excellent with service..
May 7, 2022
Google Public Storage Buck Minster Dela Cruz
Very good service from stephanie!
May 3, 2022
Google Public Storage Michael Ebeid
They are the worst ever!! My space has been robbed and they didn’t even help. It’s not safe to put your stuff there. Never trust. Someone got into the Ceiling and stole my goods.
April 29, 2022
Google Public Storage kenka hunter
Stephanie gave me great service Kind polite and excellent customer service 5 stars.
April 29, 2022
Google Public Storage Heming Gao
That Stephanie and regina are good service thanks alot
April 11, 2022
Google Public Storage Juan Arturo
Stephanie deserves more than five star for her customer service
April 11, 2022
Google Public Storage Angela Geng H
Steph always greets me with a smile. She’s always available to help
April 11, 2022
Google Public Storage Romeo Cruz
Site manager and Regina Rocks!!! Made my 1st time experience with PS so flawless-account set up and moving in!!! BRAVO ZULU guys and thank you so much
March 23, 2022
Google Public Storage reynaldo po
Regina gave me great customer service. She showed me where my unit is located. Very friendly.
March 18, 2022
Google Public Storage Ren Steven
Stephanie and Amelia have awesome customer service, I was helped with updating account information and their team work was great. Thanks ladies.
March 8, 2022
Google Public Storage Angelica Pineda
Stefanie is very friendly and professional , I do recommend you all for this location.
March 1, 2022
Google Public Storage Robert Wiley
Stephanie, Brandon and, Regina are super nice to work with. Greetings with a smile every time I see them out on property going about property business.
March 1, 2022
Google Public Storage Natalie V.
Brandon, Regina and Steph are always professional and kind. I highly recommend this storage facility!
February 28, 2022
Google Public Storage liu anna
Regina and Brandon are very patient and friendly , took me to see the size of the storage and explained all the details, I highly recommend everyone to come!!
February 27, 2022
Google Public Storage Terry Delorenzo
Stephanie K is amazing 👍❤️I highly recommend this facility for everyone. It's clean and if I have any questions she is always available. Thank you again Stephanie for all that you do.🤗
February 27, 2022
Google Public Storage wensheng zhu
Stephanie helped me today. Got me all signed up with Autopay and a very convenient App .
February 5, 2022
Google Public Storage Juan Hernandez
Excellent service, would recommend
February 4, 2022
Google Public Storage xiaoxia shi
February 2, 2022
Google Public Storage shecares
Very big issues with the elevators. I was stuck for a very long time and called office more then 21 times with no answer. Needed to call 911 to get help.
January 29, 2022
Google Public Storage Jose Marquez
Stephanie is most helpful every time I am here. She has the most interesting things to talk about. I love the extra security here! R2D3 is the coolest security personnel device I have ever seen
December 21, 2021
Google Public Storage Martin Romo
Stephanie was very helpful and the prices are very reasonable. This is my second storage unit here.
November 14, 2021
Google Public Storage Paola Sambrano
October 28, 2021
Google Public Storage Jose Gutierrez
Alexis and stephanie were very nice and friendly. Always nice to see them in the office
October 26, 2021
Google Public Storage Jamie Huang
Really like this location. Stephanie is a very kind, professional, and patient worker. She showed me everything about the storage and she was patient ALL THE TIME! She explained the whole thing and the I felt great with her. Overall it was a excellent experience. Highly recommended this place and the greatest person Stephanie will be there helping you.
October 6, 2021
Google Public Storage Benita Nunez
Great customer service from Brandon . He was very professional and extremely helpful . He made my experience here a great one . Thank you Brandon !! Great Job !!
October 4, 2021
Google Public Storage Jose Conde
Stephanie is a great help. Showed me how to use the app and made move in easier!
October 2, 2021
Google Public Storage Michael Fung
First time using storage unit. The employee Regina(sorry I forgot her name) helps us a lot of stuff and very friendly. Definitely recommended.
September 30, 2021
Google Public Storage kai pan
Alexis is friendly and helpful! Great service! Thanks
September 25, 2021
Google Public Storage Tuan Pham
With the help by Brandon, He was extremely professional. And I well informed to all the details. Would highly recommended to anyone here to Brandon. 5 stars because of Brandon.
September 13, 2021
Google Public Storage Tingyue Liu
Stephanie was friendly and helpful with my storage. And I do believe she gave me one of the best service with public storage!
September 4, 2021
Google Public Storage Manuel Cardenas
Brandon was really helpful and informative thank you
September 4, 2021
Google Public Storage Perla Mejia
Brandon was very helpful and informative
September 1, 2021
Google Public Storage Nss S
August 28, 2021
Google Public Storage Rebecca Jovellanos
Brendon is so good and excellent very much appreciated
August 20, 2021
Google Public Storage Elva DeAnda
Great service. Thanks Stephanie
August 8, 2021
Google Public Storage Tina Mahfet
Stephanie Was so friendly and helpful in helping me find what I needed! Excellent customer service!
August 6, 2021
Google Public Storage Carmen Sesma
I really like this site the manager is very helpful including the staff I find this site safe and very clean the only only problem is the hrs on wkends othere then that I Would suggest this place for ur personal items
July 31, 2021
Google Public Storage Jovan Rico
Regina was amazing, she walked me through the rental process and answered all my questions with ease. Employees with her experience and customer service really keeps a business running.
July 24, 2021
Google Public Storage Joy Ma
Today has been a wonderful day, Regina's service has been amazing, warm and patient, worthy of ten stars, I am very happy to have her at my service
July 21, 2021
Google Public Storage Cisco Aguirre
Darius was a great help, great worker!
July 8, 2021
Google Public Storage Gabriel Acosta
Though my time at public storage was short (I was only using a small storage unit while I search for an apartment). I had a great experience. The facility was always clean, I felt like my stuff was in good hands, and I never had any issues or complaints. Stephanie at the front desk was very helpful in getting me started and closing out my unit. I would definitely recommend.
June 10, 2021
Google Public Storage Wilson Zhang
good,Darius provided very good and professional service . thank you
June 9, 2021
Google Public Storage Katie l
Alexis was very patient & kind, she answered all my questions with detail and helped me with exactly what I was looking for! ★ ★ ★ ★ ★
June 8, 2021
Google Public Storage sam seung kim
June 3, 2021
Google Public Storage jason craw
Excellent service,Stephanie awesome help,thank you.👍
May 20, 2021
Google Public Storage lucas Salazar
Stephanie did an amazing job getting me what I needed in a timely manner and was excellent at following up to make sure I didn’t miss out on any opportunities. I will definitely recommend this facility to my business partners. Thank You!
May 18, 2021
Google Public Storage Scott Lopez
Excellent service from Stephanie perfect
May 17, 2021
Google Public Storage Jerry Lien
Stephanie is super helpful to help us to get the storage. I really appreciated for her service!
April 15, 2021
Google Public Storage Jason Tsoi
Stephanie was super friendly and walked me through the whole process from start to finish! Would definitely recommend to a friend especially with this storage being in such a great location easily accessible by freeway
April 15, 2021
Google Public Storage F Santana
It's really easy to come in and out with the app
April 6, 2021
Google Public Storage Dana Olita
Stephanie was great!!! Got everything I needed!
April 3, 2021
Google Public Storage Donovan Moses
HORRIBLE SERVICE!!! BEEN WAITING HERE FOR AN HOUR FOR SOME TYPE OF WORKER TO OPEN THE OFFICE HAVE NOT SEEN A SINGLE SOUL ITS LIKE NO BODY WORKS HERE. WHO EVER WAS SCHEDULED TO WORK ON SATURDAY APRIL 3rd SHOULD BE FIRED IMMEDIATELY.
March 28, 2021
Google Public Storage Linda Wu
Stephanie and Vicki were so helpful and friendly. They were great to chat with, informative and helpful with what my best options are for my situation. The place is clean and definitely recommend storing here.
March 26, 2021
Google Public Storage Rose Fleming
Both Stephanies’s were great & very helpful
March 7, 2021
Google Public Storage Michael Chow
Thank to Vicki, she made everything easy for me. She explained everything in details and always happy to help.
March 2, 2021
Google Public Storage Mina D
Very good services with Stephanie she is si nice
March 1, 2021
Google Public Storage Ginger Moran
February 27, 2021
Google Public Storage King Louie
February 8, 2021
Google Public Storage D M
Stephanie is sweet and nice! She explained everything in details. I recommend this place if you ever need a place to store your stuff! I will definitely recommend it to my family and friends!
February 6, 2021
Google Public Storage Nick Proios
January 28, 2021
Google Public Storage Cornelius Richmond
To Everyone, I can write a long essay if I wanted to which will make you laugh. But, I am here to tell you what I can without outing out any tenants and have certain people continue with their hustling. This place is not secured with security. People wait until you enter your pin to get in and follow after you to get in at the entrance gate. If you have a unit inside, best believe your unit will be a target. Pay attention to your unit neighbors and don’t have your unit door opened wide enough for anyone to see what you have inside. James the counter worker, is creepy and will sneak up on you if you are changing your clothes in your unit. Facts! If you are on the second floor or third floor and someone comes directly to your unit from 7PM-830PM asking where is the restroom, use your gut feeling that they are there to scope out who’s there at that time and see what you / they have. That is a sign to remove all your valuables. They refuse to unlock their restroom located on the first floor by the elevator. The second floor and third floor exit doors are sometimes broken leaving thieves to come in that way. The second floor and third floor smells of human feces and urine. I had a neighbor who screamed when opening her unit to find one month of feces rolled up in her unit. The person must have thrown the feces over the top into her or anyone’s unit. Your neighbor unit is a reflection of your unit. Vice-Versa. Meaning, don’t keep food or be dirty as insects and rodents will take over your unit. Once a month, bomb your unit with Raid Fogger. There are people who live on the site because they are homeless. Always pay attention to your unit before you leave. Did you lock up? Take a picture because some people are in a rush to get out before the 9PM closing, they forget to put the lock on. Worrying about this from 9PM to 6AM is nerve wrecking. I have been a tenant for two years and seen everything that I have mentioned. And more. Outside units do get burglarized often. Yes, front office do not care. The rate does go up two times a year after your first year. Use the unit as a short term place to store your items until you get back on your feet. Hope this helps.
January 21, 2021
Google Public Storage George D
Been here awhile. and it's good to see Stephanie back. She's a hard worker and always has time for a smile or joke. Makes coming here a pleasure
January 15, 2021
Google Public Storage John Basurto
Misael was very helpful and knowledgeable. It was a pleasure working with him. I will definite recommend this location and company. Thanks!!!!
January 11, 2021
Google Public Storage Franklin Mendoza
Great service and friendly.
January 4, 2021
Google Public Storage Monica Lopez
Stephanie was very helpful helping us with our storage rental. Super nice person, super clean place, easy to access and we even got a $1 special on our first month.
December 31, 2020
Google Public Storage krusted13
Hi, I recenly lost my job at the end of October, I was behind a month + fees the new month had started and new fees were applied for the next month. I encountered Stephanie at the front office explained where I was as far as my bill. I asked if there was any way I could pay both months rent without the fees, see if I can get a fee waiver, but also I wanted to get into my unit, I had to sell my minivan & I had the middle row seats in my unit, so Stephanie made a call to a supervisor & they allowed me to pay the rent with fees pending waiver approval. I was allowed access to retreive the seats. & found out later my fees were waived I just want to say that Stephanie was such a great help I am so glad my 2 bedroom apartment is stored at public storage, I am also glad that PS has employees like Stephanie working for them. Thanks Stephanie you're the best.
December 26, 2020
Google Public Storage Jinx X
November 30, 2020
Google Public Storage Jesus Garcia
November 18, 2020
Google Public Storage Alex Lee
James knows everything about public storage, he helps me a lot to know the storage, and he is very friendly and patient. Thank you for your help, James.
November 17, 2020
Google Public Storage Risae Kim
James was super helpful with getting us set up with a new storage space that would fit our extra furniture. He's knowledgeable and was able to answer all of our questions and address any of the concerns that we had.
October 24, 2020
Google Public Storage Ronelia Walker
October 23, 2020
Google Public Storage Paul Arseneault
Had a wonderful experience here Diamond was very helpful.
October 22, 2020
Google Public Storage Charmainne Miner
Diamond has such excellent customer service I definitely feel like I received 5 star service!!!!
October 22, 2020
Google Public Storage Angelina Ibarra
I just wanted to share that Misael and Diamond offered great customer service and they truly helped me to the fullest on what I needed. Highly recommend.
October 16, 2020
Google Public Storage Matthew Vilare
October 15, 2020
Google Public Storage Ivette Luevano
Diamond had excellent customer service and was very informative about all the information I needed to know about packing supplies and different sizes of units the facility offers. Definitely recommend this location if you’re looking for storage with amazing customer service.
October 11, 2020
Google Public Storage Donglei Li
James is the best .
October 9, 2020
Google Public Storage Jose Guiterrez
Great customer service. I called the facility and a employee by the name of Diamond helped me out step by step on phone to get a unit online so I wouldn’t miss out on that last unit. Highly recommend this place.
October 9, 2020
Google Public Storage Mr Nice Jerk
Diamond is the man! Not only did he set us up for a storage unit, he took the time to explain everything and answered all our questions! I highly recommend Public Storage in Rowland Heights!!!!!
September 11, 2020
Google Public Storage Eric Ramirez
Diamond has great customer service he helped me out with my situation very fast and promptly I would recommend this location if your looking for great prices and great customer service!!!
August 15, 2020
Google Public Storage DavidNStudio
Always clean and super friendly location. I have been using this location for years and one of the managers named Diamond is always ready to go the extra mile to make us loyal clients!
July 3, 2020
Google Public Storage rebecca hinojosa
Diamond was a great help. He was quick and efficient. Thank you for being so courteous!
July 1, 2020
Google Public Storage Ling Ly
James 是一個很好服務的人,謝謝他的幫助,我得到了滿意的服務
June 27, 2020
Google Public Storage Arthur Lopez
Wendy at the front desk took care of my needs today, fast and friendly service... thanks.
June 27, 2020
Google Public Storage Denny zelaya Zeyala
Received great customer service from Relief manager Wendy
June 23, 2020
Google Public Storage Robert Wiley
Manager Wendy is always friendly and provides great service.
June 15, 2020
Google Public Storage Jason yan
Great place to store your things. James and staff are very nice.
June 8, 2020
Google Public Storage gelasio “lachoy421” garcia
Just a grate place
May 27, 2020
Google Public Storage Verscos H
Recommend James, he is a good helper and very friendly and professional.
May 26, 2020
Google Public Storage DIANA OCHOA
If I can rate a ZERO I would. This place is careless. I had my storage broken into and when calling the sheriffs department, they mentioned a high volume of calls at this location. Seems to be an inside job. Their cameras do not work both inside and out. The 5 star ratings... employees are rating themselves by using new customers Information when you sign up. Be careful not to trust them with what you keep inside. DO NOT RENT FROM THIS PLACE!
May 25, 2020
Google Public Storage Kenji Jampathong
Great experiences from James and staffs. Very helpful, accommodate, and great prices!
May 25, 2020
Google Public Storage Kimsgaragedoor Sam
May 22, 2020
Google Public Storage Ricardo Garcia
Lilian has great customer service always a pleasure to see her when i make a payment and she’s always willing to help, if I could I would give her 6 starts :)
May 2, 2020
Google Public Storage joe szeto
Excellent and friendly service!!!!
April 1, 2020
Google Public Storage Jesse Hambey
Was a quick easy process, finished most of it online. Wendy was very professional and polite.
March 16, 2020
Google Public Storage Kim Zhang
Came in with my mother recently to rent and James was great. He answered all our questions as this was the first time renting a space. Great customer service!
March 5, 2020
Google Public Storage Brandon Arroyo
Wendy provides great service.
February 28, 2020
Google Public Storage Valerie Grande
Just had the Best experience at this public storage, as I walked in to make a payment a lady behind the counter named Lilian greeted me with a nice smile and was super friendly and polite: Because of her i will continue to keep my storage here and recommend my family and friends to come here as well.Came in having a hectic day and left with a smile .
February 28, 2020
Google Public Storage Leah L.
Nice service offered by Lillian! Perfect!
February 22, 2020
Google Public Storage Steven Curran
James is awesome
February 14, 2020
Public Storage Irma Cervantes
Can I have list of prices please
February 6, 2020
Google Public Storage Jerry Womack
Wendy was quite helpful, even programming my phone for me.
February 5, 2020
Google Public Storage C H.
Great service with reasonable rates
January 30, 2020
Google Public Storage tom Reyes
Thx Wendy for fast service.
January 30, 2020
Google Public Storage Garron King
Stephanie did an amazing job, the place was clean and the service was amazing.
January 23, 2020
Google Public Storage Migi Leele
Lilian was a great help
January 22, 2020
Google Public Storage Eric wang
great service provided by manager James.
January 22, 2020
Google Public Storage Robert Castillo
Helping out my fellow Launderer get one of her storages cleaned up. They rating is for this particular company. Shame on the GREED that this place practices on their customers. THEIR PRICES ARE CRIMINAL AT THE VERY LEAST! THERE SHOULD BE AN AUDIT ON THEIR BOOKS AND HOW THE MONEY IS USED. SOMEONE FROM THE STATE GOVERNMENT SHOULD INVESTIGATE THEIR PRICING PRACTICES. IT IS ABSOLUTELY AND OUTRAGEOUSLY UNFAIR TO ANY AND ALL OF THEIR CUSTOMERS.
January 11, 2020
Google Public Storage James Kongaika
Wendy was awesome. Very Informative and GREAT CUSTOMER SERVICE.
January 11, 2020
Google Public Storage Rafael Gomez
Wendy was great. Great service.
January 10, 2020
Google Public Storage Bob Looser
Daira provided exceptional service & help with my checking. Excellent...
January 10, 2020
Google Public Storage marysol robles
Monica was very helpful
December 30, 2019
Google Public Storage Jeff
I never had a storage unit before. Daira and Julianna have been most helpful and thorough in the rental process. Their assistance is very much appreciated.
December 28, 2019
Google Public Storage Chris Salcido
Wendy was very professional. Great customer service.
December 18, 2019
Google Public Storage Ryan Spam
James is excellent guy, and i have two 10 x 30 units in this facility. Convenience, at the corner of Hwy 60 and Nogales Ave.
December 12, 2019
Google Public Storage Sofia Disarufino
Every time I go in the office I have had the pleasure of dealing with Wendy and she is amazing!!! Always professional and takes care of everything. She always answers my questions and is very helpful. I know if she is there that I will have whatever the issue may be resolved.
December 5, 2019
Google Public Storage John Lee
Wendy is so kind, she help me a lot. Thank you again wendy.
November 30, 2019
Google Public Storage Catherine Zheng
James the manager is wonderful manager clean property
November 21, 2019
Google Public Storage Scott Leotti
Was racing here last minute to get a storage unit and called and spoke with Stephanie to hopefully not close because of the traffic. She ended up waiting an extra 5min past closing for me and showing me around to a couple different units as I made my quick decision. She was so helpful and nice even though it was past closing time for her to go home. She was very nice and attentive to answering all my questions. The units and location was very clean.
November 21, 2019
Google Public Storage BIAO YANG
very good!Thanks Stephanie
November 15, 2019
Google Public Storage Steven Swab
Big facility staff is okay prices decent
November 7, 2019
Google Public Storage TIAN JIAO LI
Nice service from Wendy, help us a lot and she is patient, explain all details for us.
October 26, 2019
Google Public Storage Narcizo Gutierrez
Great customer service Wendy...
October 25, 2019
Google Public Storage Stardust Phoenix
I have had the best experience with this facility and the customer service was great
October 22, 2019
Google Public Storage Sandy Lee
The employees here are always kind. Thank you for your help James, Alexis and Stephanie.. you guys are a good team
September 30, 2019
Google Public Storage Alex Y
September 28, 2019
Google Public Storage silentzzzombie
Wendy was super helpful and had me all moved in within minutes. Thanks!
September 23, 2019
Google Public Storage Carol Ebara
James is a property manager that excels and knows what he's doing. He's very helpful and informative to me and my mother. He has all of the answers I need when I come and assist my mother with her space.
September 8, 2019
Google Public Storage Aiyana Bay
I had storage there for about one and half months. The young girl is very nice so I give her two stars. I have been there three times, in two months. One time the carts were not available because the office was under remodeling. So I had to move my boxes using my small cart multiple times. This time, the elevator was out of service. Stephanie, a senior staff working at the office made a statement that their obligation is to provide the access to the unit through the staircase. Service of an elevator is not the obligation. They do not know when the elevator was going to be repaired. Since my unit is located on the 3rd floor I asked if it is possible that someone else remove my boxes at a later day. She said that they have to go through the unit with myself present first then they can end the contract. I finally managed to ask someone to move my boxes down from third floor through staircases. Then I went to the office. Stephanie told me that she can e-mail me the notice without checking the unit first since the other staff is in the field and she can not leave the office since a vendor was there. Just one hour ago she insisted that they have to check the unit with myself present. She didn’t ask me my name or unit number at all! I found that she is not trustworthy so I told her that I declined her service and I would like the young staff signs me off. But she kept saying that she wants to go with me to check the unit. I did not know what game she wants to play after all these things. So I have to shout out “ Can you leave me alone?” to stop her from interrupting my talk with the young staff. In short this storage facility has money to remodel the office but can not have the elevator repaired quickly. The senior staff Stephanie not only made the sign-off difficult but tried to trap me to pay continually after I have removed my boxes.
September 7, 2019
Google Public Storage Chris Henney
Wendy and James are very accommodating.
August 31, 2019
Google Public Storage Jennifer Fernandez
I had the pleasure of getting helped out by Wendy. She was very helpful and all details were explained throughly.
August 25, 2019
Google Public Storage diana huang
August 24, 2019
Google Public Storage Ryan Casselman
Wendy sold us a unit and was very helpful.
August 14, 2019
Google Public Storage Galveson Myers
Wendy and Alexis was very helpful with the rental, kind, friendly best people work with.
August 13, 2019
Google Public Storage Laura Irwin
Service provided by James was top notch!
August 8, 2019
Google Public Storage David Green
Wendy and Steph was very helpful with service she assisted me with.
August 3, 2019
Google Public Storage Nancy Bartolome
Wendy was very helpful
August 3, 2019
Google Public Storage Scott Li
Excellent service! Very quick and professional.
July 28, 2019
Google Public Storage Elena Escalera
Most of the staffing is ok. The manager James is been nothing but a Royal pain in the backside for me. I've been a long time customer from decades ago and then again recently. Past manager was fine but he may have the title if manager but he knows nothing as far as I'm concerned about customer service. I could go on and on,but he's only one bad experience on serveral occasions. In general I've been there a few years and the prices have gone up 3 times. I'm working on getting my 2 units cleared out so I can stop throwing my money away. I had thought I would be able to get out of there in 6 months but due to circumstances I haven't,but it's way to expensive. I'm sure there are others storage places less expensive. Try them go them first!! Again my opinion to my experience here!
July 27, 2019
Google Public Storage Yolande Hill
Wendy is amazing. She was very nice and helpful with all of my storage needs.
July 26, 2019
Google Public Storage Kelly Ryder
The girls here are very Kind.. Stephanie and Daira helped me find what ii was looking for quickly and Efficiently..
July 15, 2019
Google Public Storage Valarie Johnson
July 8, 2019
Google Public Storage kai liu
July 2, 2019
Google Public Storage Sarah
June 21, 2019
Google Public Storage Donnie Mayes
Excellent, from Steph and the rest of the team
June 21, 2019
Google Public Storage Alina Gad
Daira is very nice
June 21, 2019
Google Public Storage JP Zafra
Quick and friendly service Stephanie helped me out go to her
June 6, 2019
Google Public Storage Vivi Bella
Stephanie is so awesome and knowledgeable. Make everything a breeze for us. Thanks.
June 1, 2019
Google Public Storage sucssu Su
My unit got broke into. The response from the desk simply saying "store at your own risk" Sheriff came and said he knows this place and means he comes here often to do reports.
May 30, 2019
Google Public Storage Ziying Chen
Wendy is super nice for helping me set up for the storage.
May 27, 2019
Google Public Storage Darin Van Paepeghem
thanks James for the awesome service.
May 10, 2019
Google Public Storage Sydney Watson
Loved my experience here. Stephanie was so helpful and extremely nice!
May 1, 2019
Google Public Storage mairyn medina
Diara me ayudo a encontrar el mejor espacio y a muy buen precio aparte de ser muy amable.
April 29, 2019
Google Public Storage Kicking it With Javi
Worst storage place ever. Got all all my high value items robbed from my unit which had their lock at the time. as we are thinking it was an inside job. They have been giving me the run around on everything and cant seem to get a straight answer, stating they are not liable for any stolen items although their lock and safety device were securing the unit at the time of the crime. all they tell me is to call and make an insurance claim because they are not liable for any items. as they have no security inside the storage unit which was inside a building that u would need a security code to get in the gate and to go up the elevator as well.
April 19, 2019
Google Public Storage Jacky Visava
Wendy assisted us today, she explained everything we needed to know. Job well done!
April 18, 2019
Google Public Storage Martha Quintana
Stephanie help me out and she is awesome great customer service
April 8, 2019
Google Public Storage Johnathan Ma
Great customer service by Wendy, very informative, clear, and easy; highly recommended for anyone looking for storage.
April 8, 2019
Google Public Storage Gina Swab
Secure location staff is friendly
April 7, 2019
Google Public Storage Mark Greydanus
April 6, 2019
Google Public Storage NewGen Acct
Wendy is the best!
April 6, 2019
Google Public Storage Julia Frias
Wendy and Regina provided great service, very fun ladies.
April 1, 2019
Google Public Storage Jeremy Sanchez
James is friendly and helpful. Will recommend.
March 30, 2019
Google Public Storage Candace Johnson
Wendy provided excellent customer service today. I highly recommend this Public Storage!
March 23, 2019
Google Public Storage Les lo
Wendy made the experience quick and easy and was friendly and knowledgeable.
March 14, 2019
Google Public Storage J.C.
VERY CLEAN ENVIRONMENT. FRIENDLY SERVICE. PRICES ARE THE BEST I'VE SEEN IN THE AREA.
March 9, 2019
Google Public Storage Rocio Baez
Wendy is great and provides excellent service
March 5, 2019
Google Public Storage Maggie Jeniawati
Location is very convinient, close to freeway and Stephanie was very nice and helpful during the check in process!!
March 4, 2019
Google Public Storage Gao Han Wei
Wendy was friendly and very informative.
February 28, 2019
Google Public Storage Pete Wells
The staff was very helpfull and proffesional. Steph and team are funny ladies!
February 18, 2019
Google Public Storage Ethan Chang
Wendy there provided me great customer service today!
February 9, 2019
Google Public Storage Jang Derrick
Wendy did an excellent job on giving us a tour by different size of the storage. Very kind and professional. 100% recommended😃
February 7, 2019
Google Public Storage Seungwoo Ham
They stole my stuff. If you do not check it every day,
February 4, 2019
Google Public Storage 方LIANGMEI
Wendy provided great service
January 27, 2019
Google Public Storage Ashley Sunshine Boswell
We had a great experience at Public Storage everything was smooth and easy we would like to thank Wendy for all of the help that she gave us.
January 26, 2019
Google Public Storage miro huang
Thank you James providing the good service.
January 19, 2019
Google Public Storage Tony Tinoco
Great job Wendy ,so helpful and informative
January 19, 2019
Google Public Storage none none
I really appreciated it windy she is very helpful I really needed this type of people skills in order to consider and find the Right Storage in which I did find taking me personally to see the storage units I asked for I I really was impressed thanks Wendy see you soon
January 11, 2019
Google Public Storage Mark Liu
The staff Wendy helps a lot at check in, great service and satisfy condition.
January 11, 2019
Google Public Storage Gary Wang
December 14, 2018
Google Public Storage Angela Lee
Wendy and Denise were fantastic. I was able to check in and get my unit in no time. It really helped on a Friday afternoon in SoCal when traffic can be tough.
December 14, 2018
Google Public Storage Robert Arreola
Wendy and Denise were very helpful. This place is very clean and the organization is on point.
December 14, 2018
Google Public Storage Bruce Bates
Rented a smaller unit but place seems nice. Sometimes the stored vehicles make it a little tough to drive to unit. But no major complaints and staff seems nice. Worked with Denise to sign up and she got me signed up quickly.
December 5, 2018
Google Public Storage Ashley Gomez
November 26, 2018
Google Public Storage Faisal Manzoor
Perfect for whatever you want
November 9, 2018
Google Public Storage Ryan Xu
This storage is very convenience, right off the freeway 60. Wendy is the best person to work with. She showed me everything, and I got the internet price.
November 8, 2018
Google Public Storage Max Ho
Stenphine is very great and helpful to me and I really like this place.
November 5, 2018
Google Public Storage paul hinojos
Wendy
November 2, 2018
Google Public Storage Tia Lee
October 27, 2018
Google Public Storage Cynthia Martinez
Mike was very knowledgeable about helping us find a storage unit. The property was very clean as well. He answered all our questions and made myself and my mom feel welcome and he treated us right with his customer service. Recommended!
October 27, 2018
Google Public Storage Elizabeth/Lizbeth Corpus
October 24, 2018
Google Public Storage Lei Jin
James, He was doing great job to help me on how to rent storage. Thank you for him.
October 21, 2018
Google Public Storage Michael Rainey
Very good service. Had for a long time and my things were always safe and secure with the employees here. Thank you James and cynthia for your service.
October 20, 2018
Google Public Storage Mauricio Martinez
Wendy is really helpful, really nice, and answered all of our questions.
September 24, 2018
Google Public Storage marc cerilli
Good.
September 24, 2018
Google Public Storage Louis Chen
Was here the other day and James is nice and informative
September 7, 2018
Google Public Storage Bond Oh
Had a very easy time getting my storage unit. Stephanie was wonderful and very funny, easy to get along with. Got a good climate controlled unit for a spectacular price. Everything was explained thoroughly and my questions were answered. Also. they have a lot of items that help keep your unit clean and tidy, all kinds of boxes and even moisture absorbers!
August 28, 2018
Google Public Storage FIGURE 4 MEDIA GROUPE
Awesome customer service.
August 21, 2018
Google Public Storage Mk Yong
James was so nice and kind and helped my husband and I find the right size space and the perdect box for us. He is very patient and you need to come see James for your storage needs.
August 16, 2018
Google Public Storage Tamra Couwenhoven
Came in to purchase some boxes. Stephanie helped me and was very helpful. Excellent customer service skills. We need more Stephanie's in this world.
August 7, 2018
Google Public Storage Chris Ha
Wendy was great. Gave me extra info if I was interedted in a moving boxes. Great service!
August 7, 2018
Google Public Storage Liam Lithimane
Wendy was super nice and helpful, goes above and beyond.
July 15, 2018
Google Public Storage Fidel Espinoza
I had a great experience with Stephanie and James. They were both very helpful.
July 12, 2018
Google Public Storage rho y.
Wendy is very helpful and answer all my questions to the best of her ability.
July 4, 2018
Google Public Storage Rey Del Mundo
Sucks dirty smelly
June 22, 2018
Google Public Storage Troy Harris
Location was okay environment was okay however the worker name Lynne is very nice women. She’s funny , kind and very thoughtful person. I personally don’t know her but i trust her opinions to decide the spaces.! Once again thank you Lynne.
June 4, 2018
Google Public Storage He Junhua
Ashley she is really good and nice to help us!
May 30, 2018
Google Public Storage Edison K
Nice service of Wendy and amazing price
May 29, 2018
Google Public Storage Liu Shuai
Good staff James, I like him a lot! He is very nice to me and smile to all the customers.
May 29, 2018
Google Public Storage Fabian Tonthat
May 23, 2018
Google Public Storage Frankie You
I've had my storage for 4 months now and property is always clean and the staff is always polite. Thank you James and lynne for your service.
May 15, 2018
Google Public Storage Ashley Lee
Thank you James and l Lynne for your awesome service.
May 3, 2018
Google Public Storage Phil Yi
Ask Denise, she was helpful.
April 27, 2018
Google Public Storage Niki
Cleaned facility. I’ve made an appointment online and when I walked in, Stephanie greeted me very well and she was able to help me and get me the storage unit I needed with nice monthly rate. She was very patient and answered all my questions. Will be recommending Public Storage in Rowland Heights to all my friends. Thanks!
April 16, 2018
Google Public Storage Sara McConnell
Stopped by to make a payment on the weekend and the staff was very helpful. I want to thank James and Alexis for making my experience at this location exceptional. I will be back to make future payments here because of the level of great customer service these two illustrate.
April 3, 2018
Google Public Storage Brian J
Everyone working at this property is always helpful. This time Aaron and Lynne helped us- very friendly. Property is always clean. Very secure.
April 2, 2018
Google Public Storage Ann Lienart
I have just had it with this place !! It is the WORST !!! I'll be out of there by the end of the month. I've had my stuff in storage at the Rowland Heights location for a couple of years now. At first it was $135 a month, but when they think you've settled in and they've got you, they raise the rent every few months. Right now it is up to $223 and I'm quite sure I can find much cheaper places. This place is a real BIG rip-off ! Don't even consider it.
March 25, 2018
Google Public Storage Aaron Leclerc
Aaron was friendly, and helped me find a good sized space for my things.
March 13, 2018
Google Public Storage Mister Mister
James was very helpful excellent customer service
March 5, 2018
Google Public Storage Mikhail Kirakosian
February 27, 2018
Google Public Storage RichardAgravante LilianOng
I appreciated James &Lynnes help in regards to my storage! I called Public Storage about what to do when I cannot find my keys to my storage . James called me back to inform me they had replaced my lock with a different lock and said he was holding the keys inside my file! I didn’t have to worry about breaking the old lock!
February 20, 2018
Google Public Storage Jaafar Husain
James and Lynne were most courteous and helpful. Highly recommend this place.
December 4, 2017
Google Public Storage Jeff Muto
November 29, 2017
Google Public Storage Oscar Villanueva
Lynne was great! Helped me make my payment and the location was right off freeway so I got back to my day in no time.
November 9, 2017
Google Public Storage michael mccarty
Customer service was great especially from Stephanie. Highly recommend to anyone looking for a great storage location.
November 7, 2017
Google Public Storage CJ Gomez
October 26, 2017
Google Public Storage Josue Gallardo
Vicki, April and Alexis are amazing!! thnk you for making it easy on renting a space 👌
September 17, 2017
Google Public Storage Candy Salas
The staff was nice and friendly... A young lady named Shauna was really helpful and kind. And answered any questions I had. Made my visit quick and easy. Happy I came here. Thank you.
September 3, 2017
Google Public Storage Shangpeng Jiang
James has 5star service!
August 22, 2017
Google Public Storage Cassandra Bartlett
I've had a unit here for years. My unit was broken into & over $12,000 worth of items were stolen including my mom's ashes. Public storage has nothing other than a lame sorry to say for it. The fencing in the back of the storage facility is continuously cut for thief access & Corp does nothing to stop. Not to mention the "alarms" on each unit do not work & haven't in a long time. Each device is battery operated & according to staff it cost to much for public storage to upkeep. DO NOT RENT FROM THIS LOCATION!
August 9, 2017
Google Public Storage Z J
Not impressed with the employees, the check-in process, or the overbearing manager. I immediately took my business elsewhere. Wouldn't recommend.
August 3, 2017
Google Public Storage Meli R
Rented a new unit with ease with help from Stephanie! She was funny and sweet! FYI you get a discount booking online.
July 31, 2017
Google Public Storage Gabriel Comagon
Quick and easy!
July 18, 2017
Google Public Storage Joshua Vasquez
June 7, 2017
Google Public Storage macy xing
Alexis very good worker, she help me very much. will be coming back very soon
May 29, 2017
Google Public Storage Cao Shi
james is a nice guy to help customers get good deal. I
May 22, 2017
Google Public Storage Ronald Stone
James and Lynne are always so nice and friendly. If you need a space you need to come down and they will make sure you are set up with what you need.
March 9, 2017
Google Public Storage David
February 17, 2017
Google Public Storage Jay Kal
My car was broken into here in space 47 like another reviewer. They say the cameras don't cover the parking spaces. My car cover was removed, the hood was open, yet they never contacted me.
January 25, 2017
Google Public Storage LA B. Slug
My tips for renting a storage space: 1)You will find the best deals on line, the staff here won't help you find a deal. 2)Every time we asked to use the bathroom it was out of service. I think they just don't want to clean. When I first came here to rent a storage space I was greeted by a very pleasant smile, friendly service and a helpful lady. I asked if they had any deals but she told me she wasn't able to look that up. I had to go online and look that up myself. Ok whatever, I would let that slide. The elevator was "broken" the next day even though it still was operational they had a sign over it. I'll admit, I still used it. The day after that I called ahead and left a message because we were coming with a very big load, no return phone call. I showed up and was told they disabled the elevator. No help on how to resolve the issue. I felt like I had to figure out a work around idea for them. After making several suggestions I had to have a conversation with their district manager and ended up lugging the boxes up the stairway. Then I heard people on the third floor. I checked the elevators and they still worked. Not cool! On top of that, we had to walk about 10 minutes to use the bathroom. They always had some corporate bull headed answer and weren't helpful. If anything goes wrong, don't expect any help from the staff. More than likely things won't go wrong but you have been warned. I give an extra star for the lady that works there, the guy didn't care. He suggested that we come back the next day, the truck rental cost more than the entire month. Bad attitude.
January 24, 2017
Google Public Storage Daphne Silvergarden
Great costumer service!!
January 21, 2017
Google Public Storage ron sarmiento
Clean facilities. Knowledgeable, courteous and very accommodating staff esp Lynee
December 3, 2016
Google Public Storage naty Hernandez
Customer service was great Candice and lynne was the best ....they helped us with everything that we needed. Thanks again......
November 6, 2016
Google Public Storage Marissa Garcia
Service provided at this location is amazing. Candice is very friendly and answered all my questions I had. The manager Bryan happened to be in the office when I was and he was also very helpful and very nice with all the questions I had. Definitely recommend this specific location.
November 6, 2016
Google Public Storage Trinh Phuong
Great customer service especially by these two ladies Lynne and Stephanie. There were really friendly and informative. These kind of services are hard to find nowadays. Came here and got a drive up storage space for a reasonable price. No hidden fees at all. I will defiently recommend my friends and families here.
November 5, 2016
Google Public Storage Jose Perez
I just got a storage unit price was incredible and the service was outstanding answered all my questions was friendly and courteous best price in town was the cheapest out there highly recommended the place is well secured and easy access to units and a special thanks to Lynne
October 13, 2016
Google Public Storage L Ruiz
Very happy with the service provided to me. This was my first time renting and the girls Lynne and Candice are really nice and the process was easier then I thought
September 3, 2016
Google Public Storage M. Nguyen
August 8, 2016
Google Public Storage Ivan Arana
Damaris was a very helpful young lady. Help my father and I to get our storage today. We went to ask for the rates and she helped us sealed the deal. Very good job in explaining everything and the most important part that she has a great attitude full with knowledge in her work. Again thank you Damaris
July 23, 2016
Google Public Storage Everardo Parra Jr.
Great customer service and easy to get setup
June 1, 2016
Google Public Storage Ashley Love
In and out great customer service.
May 31, 2016
Google Public Storage Jin
Fast and friendly service! Have come back multiple times and it's always a pleasure to rent storage from this location!
May 12, 2016
Google Public Storage 天賜恩寵
I went to the office to see a couple of United because I didn't know what size I wanted. James helped me out and showed me two spaces. I decided to get the second space he showed me. James was very helpful and showed me everything I needed to protect my items. Thanks James and public storage in Rowland heights.
April 30, 2016
Google Public Storage Min Tun
Bryan was awesome!
April 29, 2016
Google Public Storage melanie davis
March 8, 2016
Google Public Storage Paul Chien
Very friendly and helpful staff. Nice faculty too.
March 6, 2016
Google Public Storage Jennifer Aniston
Great service from Damaris, helpful
February 17, 2016
Google Public Storage Ye Tian
February 15, 2016
Google Public Storage Dolores C
Lynne and Damaris were very helpful and friendly. The customer service in this store was awesome. Five stars to both.
January 25, 2016
Google Public Storage Ram H
Staff was very helpful and got my issue resolved promptly.
January 5, 2016
Google Public Storage Roger Zuniga
Awesome service and really clean! Best one so far ive been to
December 8, 2015
Google Public Storage Jon Krayser
November 29, 2015
Google Public Storage Pete Nemeth
Great customer service. Always reminded me when I was late.
November 25, 2015
Google Public Storage Jason Maio
Awesome service :)
November 18, 2015
Google Public Storage Linda Soto
Always helpful in anything I need or want. Especially Mattew
November 10, 2015
Google Public Storage Sean Olson
Staff was very welcoming and helpful they helped me find the right size unit for me.
October 20, 2015
Google Public Storage Peter Li
Matthew is really good and helpful with the customers. We feel satisfied with our unit here.
October 13, 2015
Google Public Storage jennie tovar
I honestly did not know where to begin when it came to storing my items. I was thinking I would have to rent for a long period of time. When I walked in I was welcomed by Matthew and Krystle both were very friendly. After going over items I wanted to store. I was brought to a storage that was perfect in size. The building seemed very cleaned. Great access hours. Great service!! I also like that you have carts available for my use.
September 29, 2015
Google Public Storage Rose Rose
Never store your car at this place. I stored my car for about a month and found out that someone broke into my car and stole my registration and insurance card. My car's cover was torned badly. They told me they have no camera videos for the car. It's horrible experience. I thought they have camera all around.
September 12, 2015
Google Public Storage Catherine Terrazas
Matthew was amazingly thorough and helpful. Prices are reasonable and service great.
August 11, 2015
Google Public Storage Vincent Fernandez
Mike showed me everything I needed to get started let me know all the info I needed made my experience very smooth I would recommend public storage.
August 4, 2015
Google Public Storage Veronica Munoz
Matthew helped so much with my account. That i had with public storage . I highly recommend using this public storage . Matthew helped save 175.00 for my unit . Awesome job !!!
July 24, 2015
Google Public Storage Cory Talamantes
Love this place...they are very kind and helpful.
July 23, 2015
Google Public Storage Jackson Tan
very good service Matthew and Kelsey
July 23, 2015
Google Public Storage scott sockwell
Great Kelseyville was very friendly and most helpful
June 22, 2015
Google Public Storage Andre Zhang
Nice service from Matthew! One of the best Ps I ever use!
May 8, 2015
Google Public Storage Brian Kim
To be honest the review is closer to a 4.7, but I'll give them a 5 since it's not fair to knock them down to a 4 for that. The place has good accessibility, good rates, and good storage units, and I like the employees there as well. Really the only big ding against them is the lack of power. Apparently some tenant that practically lived in the units blew a fuse, and they have since not replaced the fuse or provided power to the complex's units. Other than the lack of power, I recommend the place for storage. Good place to store.
April 12, 2015
Google Public Storage Jesse murillo
Update- after 4 months of service I get a letter from PS saying my new monthly rent went up $8.00 with no explanation or reason. I guess missed this paragraph in the contract. NOT HAPPY! Justine and Tiehya very helpful as usual. Clean facility, very secure and very nice employees. Got a good deal(through the internet) so prices are great.
March 11, 2015
Google Public Storage Rebecca Chao
Service is very good. Everything is always very good.
January 8, 2015
Google Public Storage Sonia Boynton
Justine is great helpful. and would this reconson this licatton to family
October 21, 2014
Google Public Storage Mynx M
Matt and Justine were very helpful and very informative. They made sure all my questions were answered. I have used this storage off and on for over two decades. Always been clean, climate control very pleasant, and friendly. I just wish the road construction was done already, but its a two year project. =)
September 29, 2014
Google Public Storage Cindy Chu
August 12, 2014
Google Public Storage Ninali S
Excellent customer service from Giovanna & Matt! You would've thought they had known me a lifetime already they were so friendly. Clean and tidy property, very accommodating to our needs of unloading a moving trailer. Would recommend this property to anyone!
July 31, 2014
Google Public Storage Jackson Gonsalves
I recently went to this Public Storage location and was helped by a women by name of Janelle who was very helpful to my Husband and I who are currently in the process of moving. We don't have are apartment yet so we needed to put our stuff in storage for the next few months. Thanks to Janelle and her great customer and friendly service it made things so much less stressful for my husband and I. Thank you Janelle!
June 27, 2014
Google Public Storage Javier Carrillo
Great customer service provided by Justine. Was very detail oriented, explained all paperwork, facility usage. Storage facility is very clean. Also helps that the gate hours are from 6am - 9pm.
June 9, 2014
Google Public Storage Alfredo Salazar
Excellent
June 2, 2014
Google Public Storage jonathan alva
Pedro had above average customer service he was able answer all of my questions the facility was very well kept and we rented a unit overall excellent experience
May 31, 2014
Google Public Storage Steven Hochman
Helpful staff & nice facility. Security seems good. Matthew helped us get thru the process quickly. Highly recommended.
May 28, 2014
Google Public Storage Tricia Fang
Matt and Justine were really helpful and nice!
May 28, 2014
Google Public Storage Megan Wentz
The customer service was above and beyond previous experiences with renting a storage unit. Justine was extremely friendly and knowledgeable and I really appreciated her efforts to assist me in my rental decisions. Matt was very friendly as well. A+!
May 23, 2014
Google Public Storage Lorraine Evans
May 23, 2014
Google Public Storage SMartie SANDOVAL
Great friendly service
May 19, 2014
Google Public Storage Sophie Sonephet
The customer service was Excellent and people that work there are very helpful and friendly. I love it and recommend a friend to that this location.
May 12, 2014
Google Public Storage Matt Ogura
I've never had a storage compartment before and Matt had made everything transparently clear, answered all of my questions with friendliness and gave me a sense of comfort being that I'm storing my belongings away from my home. Thank you Matt for making me feel like I made a great decision.
May 12, 2014
Google Public Storage James C
May 1, 2014
Google Public Storage Adrienne Blake
Justine is wonderful. She showed me a great experience here! Very knowledgeable and looked out for my best interest! I really appreciate her help!!!
April 12, 2014
Google Public Storage allison sperber
Justine, Giovanna (and Cliff from the La Habra storage) were a HUGE help to me yesterday! I had rented a storage unit in La Habra, but when the moving van showed up, it was an 18-wheeler and couldn't fit into the storage facility property. Cliff jumped into action and helped me secure another site that would accommodate the 18-wheeler having access and that would fit my budget. Upon arriving at Rowland heights, Justine took control! She was "on it" and expecting us, directing the truck onto the property and put me at immediate ease. They were very professional and very fun to work with. It will not surprise me to hear she is managing Public Storage one day! She has all the traits of a great leader!
April 10, 2014
Google Public Storage Frederick Aragon
Justine and Matt ,were very helpful and courteous they met all our needs. Justine is great at customer service, very knowlegable. Great prices very clean location. Our moving has been very easy ,we will use them again if needed.THANK YOU JUSTINE and MATT.
April 9, 2014
Google Public Storage Ann Lienart
Justine was absolutely great ! Very friendly and knowledgeable ! I highly recommend Public Storage.
April 8, 2014
Google Public Storage Shelley Chu
Matt & Justine was so friendly and nice and helped me decide on what type of boxes I needed for my parent's move. Service was very friendly and helpful and the boxes were very sturdy and held up really well compared to other places I checked out. Will definitely know where to get moving boxes from now on. They have a great promotion going on now as well, so don't miss out!
April 4, 2014
Google Public Storage elisa zamudio
I had such a good services today from Lorraine and justice and gio ♡♡♡
March 20, 2014
Google Public Storage Kim Carrier
The managers/office staff are really helpful and friendly!
March 12, 2014
Google Public Storage Allison Sanchez
Great customer service, patient and kind. Thanks Justine
February 24, 2014
Google Public Storage Jane Yu
Mr.Gllbert so professional. Thanks for his good service. He is so busy that day but he still willing to help me. Thanks
February 18, 2014
Google Public Storage le jenny
Walked in to pick up a few boxes and after I talked with Matt and Giovanna I left with everything I needed for my move. Excellent customer service! Matt even took the time to show me a space. Thanks Matt!
February 4, 2014
Google Public Storage Steven Fitzgerald
Full review to come..for now I'll leave it with Justine was supremely helpful, and I was very pleased with all aspects of this location.
January 31, 2014
Google Public Storage El Rey Libra
Justine, Giovanna and Matt, Have been very heplful during my time at Public Storage. They're well spoken and very respectful to my needs. When I moved from U-haul to Public Storage I thought it was going to be a tough transition. Justine was very helpful and made the move extremely easy. When i got there my storage had already been prept and saved for me. So when i got there it was easy to move right on in. Her costumer service was amazing, directions and prices were clearly explained and question were answered to satifaction.. Giovanna and Matt's costumer service is up and above normal recommendation. Anything i needed wasn't just explained, it was shown properly and respectfully. Smiling faces, willing helper. Justine,Giovanna and Matt, give Public Storage a proper name and showing in the storage business. Every time I go to my storage , they're the one's im looking for to help me with all my needs, because I'll know i will get the best costumer service. If I could, I would give them 10 stars. -Ray Johnson
January 29, 2014
Google Public Storage Tiffany Henderson
The representatives at this Public Storage location always displayed exceptional customer service during all of my visits, especially Justine. She is amazingly fantastic...extremely friendly, knowledgeable, and courteous. I highly recommend this Public Storage location. You will not be disappointed!
December 31, 2013
Google Public Storage Patrick Huang
Justine & Matt really pulled through today with the district manager to help change the lock on my storage unit! Service was instant and fast, really doesn't get better than this. THANKS!!
December 15, 2013
Google Public Storage Jennifer Liu
Justine did great customer services and extremely patient and nice to explain all the options of units and the tips to lock the beat rate. I feel lucky found this location especially the service from Justine.
November 21, 2013
Google Public Storage Armando Molina
I am just renting a storage here. Justine and monique are always eager to help . they understand that a portion of my business revolves around my storage. I definately give them 5 stars. Mando Molina
November 20, 2013
Google Public Storage Shamir Barba
Amazing customer service from Justine and Matt. Quick and very helpful.
November 15, 2013
Google Public Storage D PALMA
I received very efficient timely assistance by your friendly staff at this location. Justine and matt are always pleasant.
November 14, 2013
Google Public Storage Sergio Montes
Matt and Justine are a great help, knowledgeable, professional and a pleasure to work with. They will find you the most convenient and affordable location according to your needs!
November 5, 2013
Google Public Storage Phillip C
Matt and Justine are very helpful. They are very nice and always friendly.
November 3, 2013
Google Public Storage Marco Mangiaterra
We were very happy with the support and pricing we received. The team at public storage met our needs and provided the best option to store our boat. They also gave us the best price compared to all the other storage company's we searched. We were very happy with the service and how the employee treated us. Thank you
November 2, 2013
Google Public Storage Justin Galindo
Matt and Justine are awesome people I've been with this public storage for about two and a half years now and always have a good time when I step into the office the guys are always happy to assist me with any questions I might have thank you guys you're awesome.
October 23, 2013
Google Public Storage Rodney Endriga
The Public Storage representative, Justine, is great at customer service. She was very helpful and explained the different storage units that are available on site. She was able to explain the prices and usage for each of the storage units I was interested in. She took the time to answer any questions and/or concerns I had and was very knowledgeable on the products and services of Public Storage. She is also very efficient with time management and will not keep you waiting for very long. She is a great representaive of Public Storage and is always willing to do what she can to make the right fit for all the customer's storage needs.