Public Storage Self-Storage Units at 18711 Valley Blvd, La Puente, CA

Angel and Bianca

Thanks Bianca for your help

Thank you Bianca for helping my mom out with her space we are so thankful you were able to help

Bianca and ángel

Ángel and Bianca are very helpful

Buen servicio Isaac, gracias por su paciencia. Responde a cada pregunta gue tuve.

I love this place the only thing they closed at 6pm.

Thank you Bianca and Angel for assisting me when I have questions on rent. Transfer process is much smoother when I can have communication. Pro tip, keep in touch with the managers and staying on rent is so much easier. Thank you for your help again

Ángel muy buena atención les recomiendo muchas gracias 🙂

Shout out to Bianca for being so patient and helpful with getting a great deal. This location has been peaceful and rental experience has been a breeze

Thanks Bianca you've been nothing but helpful with my space and help me be on top of rent!!

Service has taken a nose-dive since the previous manager, who was a university student, left. Not only did she do a great job of managing, but she also cared about her clients. The polar opposite has been true since the new staff took hold. The new manager is rude and incompetent. She closes the office whenever she feels like it and tells you "that's too bad" that you wanted to move out on that last day for which you paid; now a whole new month of rent is due. Rent went up double once she became manager. Get this though: She says I can transfer to the exact same size unit, 4 doors down, for the old price. What's the difference?! I requested to speak to the regional manager, and I still haven't heard back from him. She doesn't spray the exterior of units regularly, so critters have now been entering units under this new management. She's verbally abusive to and biased against customers who don't speak Spanish. Those are the only customers giving rave reviews. She acts like she owns the company. Hint for her: She does not own the company.

Thank you so much for helping me Bianca I appreciate the time you take from your busy day with no rush. You made sure all my questions were answered. I felt very comfortable with the process. If I were to end my lease I will definitely be coming back here again

Thanks Bianca for helping me use the app , super convenient

Bianca is experienced and by far the best customer service I’ve ever had the pleasure of receiving. Not only is she on top of everything but she also makes you feel welcomed

thank you bianca with app

Thank you public storage here bas the best workers I hope you guys get a raise! Thanks Bianca

Angel amazing customer help me with the app very polite and helpful

Great service from Bianca thanks for help with the e rental

Thank you for helping

Thank you Bianca for the help renting

Thank you vuanca fi hlping me wuthering the rental process

Adam was so helpful and friendly. He explained everything to me about the storage. Thank you very much for your help.

Thanks Adam, for your courtesy and professionalism.

Thank you Adam and Anthony for always giving top-notch customer service

Anthony helped me moving in

Angel help me the app and to finish up my rental very helpful

Adam was helpful with my move in. Thank you!

Angel provided Me with Helpful information, as well as an on site walk through. He made the whole registration simple and beneficial. There should be more customer service people like him. He definitely exemplifies great people skills and U- Haul. Thank You Angel!

Thank you Adam for the assistance yesterday

Paid for a unit that couldn’t fit my stuff and they are not willing to work with me or help me out AT ALL nor refund my money.. DO NOT GO HERE

Candy is an amazing manager she goes above and beyond and always responds to my inquiries!

Easy access very clean amazing staff

Hi I glad God bring me to this public storage candy and angel help me so much. Thank you

Vicki is so nice and helpful, need more like her!

Candy continues to be so kind and helpful here at this property. She helps me with any questions I have. I recommend this storage to anyone in need of one. Thank you 🙏

Good service is good business, and your Staff Candy has great customer service. She is extremely helpful and knowledgeable. She has better customer service than some of your other staff from other offices of Public Storage. I encourage your company to instill her positive traits for the rest of your staff. She is absolutely an asset to your company.

Just what this world needs more candies to rule

Candy is the best…… the company is candy” Without candy there is no company.”

candy gracias exelente servicio! estoy satisfecha! la atención es lo máximo! y siempre te ayudan y te hacen sentir en tu casa! les recomiendo public Storage🙏👌

I have known Candy since she started working at this facility. She's been doing a great job maintaining the whole area and has been a great help with everyone that needs it.

Candy definitely goes above and beyond to provide the best service! She is very accommodating to the customer's needs. I would definitely recommend this location to anyone in the area that is looking for a storage unit!

Great honest staff!!!

So Candy at The manager was very helpful now!!!!

Highly recommend thank you to candy she was very helpful😀

Candy helped us so much and I’m extremely satisfied and will definitely be recommending this to my friends and family.

Candy is awesome!!!