Public Storage Self-Storage Units at 1841 E Bayshore Road, Redwood City, CA

Beware of untimely and excessive rent raises that could happen more than once in less than a year. $10-50 would be more reasonable, but on both occasions (within 9 months of renting the unit) we've had ours raised between $150-200/month. The only way to get these increases waived or reduced is to "apply for a rent decrease" (which is silly/whyy?). When you're paying movers $$$ to help you move, the last thing on your mind is having your storage units rent increase drastically. Something to consider if you sign up for the web rates.

I stoped and asked for prices and there were so high so l went online and found them affordable

This place is actually really nice and decent very well maintenance and well kept the staff were really cool Would definitely recommend this place

I went there with a friend to get some stuff from the storage unit.

One of the quickest and efficient customer service that I’ve received, highly recommended!!

Juan was very attentive and knowledgeable, he took the time to show us around the facility and we were able to use our own lock. I’ve been impressed with the service so far.

Excellent service …

Storage place in the Bay area, redwood City, my unit was inside a large building and climate controlled, 5x10 unit is 185 a month... Very safe and secure... The only thing I wasn't very happy with is the price. If you have possessions that cannot be exposed to heat or the elements this is the place for you

Juan was great. Thank you

Very helpful staff!!!

Would avoid, last 4 out of 5 times visiting this location including my very first scheduled appointment there was no one around during open business hours. Today I literally saw someone walk through the door to the area adjoining the main office and the doors were locked. So I knocked several times and waited for about ten minutes as I was yet again ignored.

I got to say that Juan is a great employee for this company, he has the customer service, he has a nice attitude and he is very knowledgeable. The place is clean and secure.

Great rates, great location, and nice amenities. But what makes this place special is Juan’s professionalism and friendliness. Very glad I’ve rented here!

I deal with Juan very well. He is very patient and nice. He is very exlent.

Great customer service by Juan. He was very friendly and helpful. Thx Juan! -Joe

Great service I highly appreciate it thank you

Property manager Juan is very helpful and patient, very smooth experience and definitely recommend this site!

Muy agradable y limpio el lugar

The manager at this location was very helpful and attentive will definitely recommend to friends and family 🌟

Thank you for helping us find the right unit, i realy appreciate all your help and will definitely recommend it to everyone else!!

Great customer service!! Definitely help make my move in experience worth it. Staff, follows COVID regulations. They answered all my questions… if you are looking for a place to store, public storage is the place to go !!

Thank you for showing me how to use the app and make it a lot easier

Great service provided by Juan I highly appreciated!

Perfect storage for big family. The staff is very nice and helpful! Large space with cheap price. We have been using it for years and very satisfied with their service.

Sergio was great-very professional and we got a great space at a discount price.

Had a wonderful experience! High recommend Public Storage in Redwood City. Sergio was beyond helpful and super sweet. Communication was on point when I had questions and a smooth move-in and move out. Clean facilities, several trolleys for assisting with moving your items.

We have used public storage multiple times over the years near here. This is the best one. The manager is always here snd very helpful. I cannot say that about the other locations. This is the best one.

Sergio was very helpful helping us find the right size unit and giving us our code one day when we left it at home.

Public Storage is the worst run storage company on the planet. Zero stars. They literally make it impossible to pay your bill then threaten to put a lien on your property. A complete scam that takes advantage of people on the margins. DO NOT TRUST THEM WITH YOUR BELONGINGS!!

Sergio was very understanding and helpful. Just starting my rental experience so I don't have any concrete information to review yet except that the staff are very forthcoming and helpful.

I had the worst experience in this “public storage”. In three months that I rent there someone entered in my store and almost everything was stolen from me and unfortunate nobody want to take any responsibility. Till now I have not received anything no apologies nothing. I call the manager “Juan” and he wasn’t very helpful. Call the district manager, left a message and no answers yet. This incident happened just recently on abril 2021. I ask all those who are renting there to take out their things and cancel the account and those people who are thinking to rent there not do so. someone has to take responsibility and pay for what was stolen. According to what the police told me before was worst and how is possible that the personal aren’t do much to protect us (customer). This place is not worth it. I made a police report and I don’t know if this is enough. Someone need to take all responsibility and pay for everything g. respond

Sergio and the other stuff are very helpful. Thank you!

I’m so grateful for the help of the young man that helped us today, we’ve been storing at this facility tor over a decade and i have nothing but great things to say about this place, I highly appreciate all the help that Juan and the staff have provided for us and i admire the efficiency and knowledgeable skills, I would most definitely recommend to anyone looking to put their stuff in storage.

Salesperson was cool. Seems like its a smooth operation.

Terrific service from Juan! Really went above and beyond.

👌 rates

Oscar was excellent in helping me quickly and efficiently It was a pleasure to meet him and he was extremely well informed with any questions I had. This was with opening. Now with closing, Oscar was so helpful in finishing my account for now. Thank you for your continued diligent customer service and work. Thank you.

Great prices and excellent service!

The service was fast and efficient, Juan made the rental so easy and comfortable highly recommend!!!

Para mí este lugar muy bueno limpio tiene mucho espacio pero lo más importante en la atención hacia el cliente 100% buena muy en especial la persona se llama Juan me atendió muy bien me ayudó bastante recomendado el lugar

Great service fast and easy. Juan was very helpful

I'm currently looking to move out Due to the our change on the gate access went from 9PM to 6pm.. Some people still work and it's not accessible nor is it in my opinion acceptable. We all do the right thing when it comes to this pandemic and sit and be controlled by public storage. Hats off to Extra Space Storage who did not change their gate access hours.I'll be moving back to them. They are also clean and friendly place to rent from. I cannot speak on the rate hike because both locations did that after about 6 months. It's very upsetting I play 400 plus dollars for a unit I cannot get into it.

I’ve had a couple of units for a few years and the service has always been great, Juan (The person in charge) has always been of great help and makes everything smooth and easy.

last week i went to rent a storage and I'm very happy with the customer service at the location I have chosen. The site is very nice and juan the manager at this location is very knowledgeable and courteous, he really made my moving in a very pleasant one.

Moving is stressful and Juan the manager was so helpful. I really appreciated him going the extra mile!

I’ve rented on and off throughout the years and it’s always been a pleasant experience, definitely recommend using it.

Juan, at this storage facility did a fantastic job in not only helping me to open & secure the proper unit size, but to also answer any one of my questions in regards my account, access hrs, or adding and/or removing authorized persons. Give this young man a big RAISE!!!!! Thank you juan Mark laba

Low prices and good customer service

Great service

The manager at the site, Juan and district manager Erie were very helpful and nice. Definitely recommended!

Our storage is located in Sunnyvale but we always come and pay here in Redwood City because is a lot closer and Juan has always treated us professional and courteous we highly recommend to family and friends

Juan helped us through the whole process and he made it easy and fast.

Great customer service from Andy was a big help made my experience easy and fast

I've rented here for many years and the service has always been great i would highly recommend this to family and friends!

This looks like very clean and secure facility!

Thank you Juan for all your help, it’s nice to see that there are people out there that go above and beyond to help out others in need, im going through a rough time and Juan made the process fast and easy, everything was explained throughly and he even helped us pick out a few packing supplies to ensure our belongings wouldn’t get damaged. I would highly recommend this storage to everyone in need and ask for Juan you can’t go wrong. Thank you very much!!

Thank you so much for your help Juan, Outstanding service!!

Hands down this is the best storage in the area, we just moved out here from L.A and and this was our first stop since we had to rent the unit and have our movers deliver our stuff, as soon as we got to the facility Juan greeted us with a great smile and was ready to help us he made the process fast and easy, he explained the whole thing throughly and and even gave us a few tips to protect some of our items that we had not thought of, and the prices are the lowest in the area (believe me we searched for about week) over all great service and great storage will definitely recommend!

This place looks very secure and well taken care of, the on site manager was very helpful and efficient he was able to get us into a smaller unit that we had reserved saving us some money and and enabling us to use it for a longer period of time.

There is always issues such as not working lights.

Great customer service

Does the job, a bit expensive.

Clean facility and the best customer service. Thank you Juan

Great prices and the easy to access storages make the move in a lot more faster and convenient

Great customer service.

Sandra, the property manager today, was absolutely fantastic! She was kind, attentive, quick and effective in getting us into our space. Sandra answered all of our questions as well as gave us moving and storage tips. Thank you so much Sandra! You were awesome.

I had a great experience the lady that help me was very knowledgeable and helpful so thank you Sandra

Great service and unbeateable prices.

The service at this public storage was exceptional. Clean, secure, and well-maintained. Juan was particularly helpful and informative, answering all of my questions and providing me with new information. Highly recommended!

its clean facility very well kept

Juan was awesome in making sure we found a storage unit that fit our needs, even checked other public storages for us. In the end, this place had what we were looking for and with his great customer service it was an easy choice. Thank you!

After going around different storages in the area this one provided us with the best rate and best service around, we even got a chance to reserve a unit with no hassle. I highly recommend this place for the best customer service experience.

I had a excellent customer service . Thank you Juan

Stuff is kind and courteous

Juan is great. So helpful and keeps the property clean and safe.

Good service by the kind property manager Kenneth.

Thanks Kenneth for nice service

Kenneth was really helpful

Maria was so helpful and very pleasant to talk too she is very Knowledgeable

Terrible

Maria was great recommend us a better unit for our belongings would recommend this facility and great customer service provided

Maria was very helpful took the time to show me different options

Maria was very helpful she has very great customer services and knowledge great asset to the company property was clean and convenient

Kenneth was extremely helpful with the move in process. He is very knowledgeable with all the processes and he explained all the terms and conditions thoroughly. Great first experience.

Kenneth was ver professional and helpful..and he stayed late just to move us in..Great asset to the company..

Kenneth was very helpful in assisting us in moving in and we've appreciate his professionalism. Thank you for the outstanding service!

Very good service from Kenneth.

Public storage tiene buenos precios

Best customer service in the area, Juan answered all of our questions and helped choose the best unit. Great experience.

I highly recomend this storage lowest rates around the area.

I like public storage because it is very secure.and when I.come to pay over here on redwood city the person who help me is so nice. I,m recommend this public storage

Great customer service. Facility is well maintained and clean.

Public storage in redwood city has been great customer service, the units and hallways very clean. Especially Juan whenever I need him I call or go there he is always there to help me. Public storage keep up the good work

Best prices in the area and no long term contract. Called regarding storage prices and they were really helpful and professional definitely will recommend.

Great customer service. Juan helped us very fast and friendly.

Inevitable, I had to move and tried to figure out where can I leave my stuffs. I found the first month free and it attracted me; next, I phoned and nobody picked up, but then, they called me back and we fixed. When I first there, one lady who helped us. She seemed not so familiar to the facility but she tried to help at her best. Then, when I went there, I met with sweet and stout young man named Juan most of the times. He is so helpful and efficient. I have two times wrongly locking my store, he immediately called and left the message. I cannot say how much I thank him as a very responsive employee of the facility. I will recommend because of the staffs working at that specific facility for their good mind to help the clients at all time.

prices go up fast after the initial rate

This is a well maintained facility. Going through a rough time and have never rented a storage before, Juan made the process fast and easy he helped us determine the size that we would need and also gave us tips on how to protect our belongings. If your looking for the best place to store your belongings in the peninsula, then look no further.. Thanks Juan.:)

I had a excellent customer service person (Juan) He was a pleasure to work with and I would recommend him and this site to all my friends

Great customer. Juan was fast and efficient

It was a very well run place, manger Juan very helpful.

Set up my storage space with employee Ashley. Great at explaining everything and process was quick and smooth.

Steph is awesome great customer service A++++

My storage unit was robbed. It was one of several robberies over the past few months. Public Storage has no cameras on property BY POLICY so that they can save on legal costs. Insurance that they sold me was awful. Crime is a real problem here. Avoid it at all costs.

Lugar seguro para guardar cosas!

There is a new owner, the place is much better IE there are carts that work. They are in the process of upgrading the Security Systems. So it's better. They kicked out the losers for not paying the rent.... I think it's all good.

I rented from this company and had a rental agreement for one year. They raised my rates after 5 months. I called to discuss it and the customer service representative was very rude. I tried to reason with them and I even reached out to the district manager but they failed to return my calls. As such, I looked elsewhere and I am now saving a great deal of money. So thank you to PS for making me realize I was being overcharged, even before the rate hike. BE CATEFUL.!!! They owe me a refund now for several weeks now and yet I've yet to receive it. Juan is a kind site manager, but I think the corporate entity plays games with customers. Think twice before trusting this company.!

Juan way very profesional and courteous, beta price around the area gauranteed!!

Very friendly and informative the manager juan anzwered all my question i need it to move very happy to find this public storage

Great Customer Service, Juan provided us with Amazing Customer Service and helped us find the least expensive unit that worked for us! Thanks Juan

Great service, Juan was very fast and efficient I highly recommed

Great customer service Juan helped ud very much thanks!

Came in to inquire about a unit and Juan was very professional and customer service oriented, Highly recommend to anyone looking for storage and great customer service!

Great customer. Juan made the move easy and convenient.

Best customer service ever I highly recommend this property! ! Thanks Juan

I never found help like this before. I am so happy that I stopped at this location!

Great customer Juan went out of his way I highly recommend! !!

Had my unit broken into not once, but twice. As soon as I can I'm taking what's left and going where it's more secure.

Jennifer is a very professional manager here. We meet her today and sighed a contract today with her. She was very helpful, quick and organized. Highly recommended !

Really great place

Left within a small budget,look no further. P.S. is very optimistic. Start with the biggest and then downsizing and then you start your life again. ..

USE ANOTHER STORAGE LOCATION Over 16 years’ experience at this storage facility. So I have had three units at this location adding each at different times over the 16 years. I rented a 10x10 in 1999, 10x15 in 2003 and 10x30 in 2008. I have always made my payments on time for 16 years. Below is my rental price history for each unit. 10x10 rented in 1999 (records only go back to 2005) Moved in at $127.30 a month Moved out at $248.00 a month 95% increase over 10 years 10x15 rented in 2003 Moved in at $131.00 a month Moved out at $282.00 a month 115% increase in 10 years? 10x30 rented in 2008 Moved in at $463.00 a month Current rate at $723.00 a month 56% increase in 7 years When I moved out of the 10x15, the lease agreement I signed said that they would refund for partial month’s rent (This is not the case on current rental agreements). They have not honored my rental agreement. I recently moved out of the 10x10 on day 4 of the month. I have had this unit for 16 years and they are demanding I pay the 4 days of rent. I have searched about 6 other locations and even another PS location for 10x30 unit and they are all between $350 and $500.00. So please be aware of PS’s business practices. They are borderline unethical. Look at police activity at the 1800 block of Bayshore, by far the most police issues than any other storage location in the area. I have contacted District Manager and customer service and neither returns calls even when they claim to have returned calls. To top it all off, they must have at least a dozen people living here. Please read other’s review for stolen items.

Was very helpful and gave us a great price in storage and ect verey friendly and payed attention to us when phone going crazy

Everything goes smoothly.

Eddie was great! He is very resourceful, and nice! Definitely come here to store your things:) Very uncomplicated and practical.

Very good

Convenient location right off the freeway . I had some questions about a storage unit and Eddie answered all my questions and was very knowledgeable . Will recommend to friends.

I had a few questions about a storage units and there sizes and price range, and Eddie helped me find the right size storage unit I need for the amount stuff I had . He answered all my questions and was super helpful and knowledgeable. The Eddie

When on the hunt for storage, look no further. This is the place you're going to want to put your things. Can't go wrong with this location. Perfect for almost all needs. No complaints with the service or facilities to be found on this end!

Edward is a great manager. He has always treated me respect even when it comes to enforcing the rules. Thank you for helping make my move easier and always being kind.

The experience was great and juan was very helpful

Move is easy. I'm a returning customer. Eddie is always so helpful!

The people here were super helpful and even gave me a better rate than I had been quoted on the web for my first month. They're always nice when I interact with them too (I borrow the push cart a lot).

I came here to purchase some boxes that I needed. One of the employees that helped me out was Eddie. He did an awesome job getting me the right boxes I needed. He was very patient with me and offered to load the boxes to my car. I would definitely come back again because he did a marvelous job. Eddie is a great employee and I am very happy with the service as well.

I know Eddie and have rented from him for years. He made my rental experience easier as I am always on the move. Anytime I need more space I come and see him first.

Eddie and Andrew have been great. I have no complaints from them or to them. I personally would like to say thank you for making things easier for me.

I like Public Storage since it looks very safe & clean place! Eddie the manager is always helpful and respecful with a smile on his face. Been a customer for a few years…I highly recommend it if you need storage place!

Eddie is always professional and on the ball whenever I need help with any questions or tools for moving my belongings. I don't go there very often but Eddie always remembers me by first name which is very rare in customer service these days

Yo estaba en necesidad de una unidad para aguardar algunas cosas mias y entrando a este Public Storage, el encargado Eddie rápido me saludo y me ayudo con todas mis preguntas. Fue muy amable y paciente conmigo aunque mi ingles no era perfecto. El hizo lo que pudo para entenderme y cuando salí, salí rentando una unidad y feliz con el servicio.

I have wsndefull esperiens whit andrew in pudlic storage

Eddie save me money Evey month by calling reminding me to pay. best customer service ever! place is always kept nice and clean as well.

I really have to say this location for public storage is great and convenient. Eddie the property manager has great customer service. He is always there to help me with any questions or needs i might have. I will definitely recommend this location for my friends and families storage needs..

Eddie is good

My husband and I have had great success with Public Storage. Great folks - Eddie is always a help. We have sent friends, family and business associates to their facility, and all have been very happy. Easy to access, with quite a variety of storage areas.

Eddie has great customer service and was excellent with helping me with my service.

Eddie was an amazing sales person. He answered all of my questions and made the process not only easy, but fun! I'm glad I chose this PS for my storage needs.

Eddie is great on customer care and goes over the top with service. He has helped me not only save money but made sure my move went as smoothly as possible. I also love that he remembers customers by name. Public Storage is nothing to have without associates like Eddie.

I've known Eddie for 4 years since I moved my things in and have only known him to be a thoroughly professional, helpful, accommodating, and kind manager at this PS facility on Bayshore Rd in Redwood City. It is a well run facility and Eddie always is there to assist and go out of his way to make me, and all customers, feel welcomed. He is an A number 1 manager. They are lucky to have him.

I have been a customer at this site for over 12 years. I have been pleased with the units and have found the manager, Eddie, as well as others in the office, to be very helpful. I have not been pleased by price increases over the years, but Eddie has helped me to find the most economical units for my storage needs. I have recommended this site to my family and friends!

I am Marcial and I am occupying one of the space storage in this branch. It was recommended to me by cousin who also rent in this place. My experienced here was super great because Eddie -the manager is very nice, friendly and very helpful in everything... specially if I need some help. So I will not hesitate to recommend this too to my friends in case they need storage spaces in the future. Thank you Eddie for your good customer service, I'm very much satisfied!

Yo fui a muchas lugares para rentar un especio y nadie me entiendo ni yo los podria entender porque no hablo ingles. Llege a este lugar y la mujer tasha entiendo mis necesidades y me explico todo. era bien ayudante y agradable. Reccomiendo esta lugar a todo la gente ke no habla ingles. Gracias , devyi

This public storage place was recommended to me by a relative. The gentleman, Andrew helped me pick out best unit! He was very charismatic and polite. I would definitely recommend this place to whoever is in need of a storage unit

had a good experience getting my storage unit. The front desk person Andrew was very helpful. :-)

Eddie the manager at this property takes pride in providing the best customer service. He makes everyone feel welcome and he is never too busy to help out a customer when needed. Every time I am at the facility, I notice it is clean and orderly. I'd would recommend this storage facility; Eddie is the main reason this property shines.

I've been using this facility for over 10 years. People here are very professional and helpful over the years. I recently had to add more space to my existing unit and one of the current employees was extremely helpful. Eddie allowed me to move my stuff from my smaller unit to the larger one over a couple days. Every time I see him, he is friendly, cheerful and very helpful. More like a buddy than an employee. The Indian guy that works here is also helpful and friendly. Property is very clean and taken care of. Management seems very responsive from my past interactions. Will continue my relationship with them

This was the best PS I have ever been too! The Customer service was great! The person who took care of me was Eddie. He was very nice and very helpful! Thanks again for a wonderful experience

I recently had to help a friend in need and was in charge of finding a storage unit. I called around and after calling a few places, I ended up going with Public Storage on E Bayshore Rd. because of its property manager Eddie. He was very knowledgeable and made my friend and I feel at ease. I would recommend this location to anyone who needs storage.

I was recently in need of renting a Public storage unit. I was in transition of moving and we we're in need of a place to store some furniture, while we finished some work on our new home. I was really thankful that were able to find a place not to far from our house to store stuff, it made moving so much easier. Not to mention the staff there was lots of help. I was really impressed with the staff, they made made my husband and I feel at ease with the whole process. We talked to Eddie, the first time we came in and he was great. He really took his time to explain the storage unit renting fees and made the process a pretty smooth one. It made me feel a lot better about leaving our belongings in a storage unit there with them. All in all, we would definitely rent a storage unit there again if we we're ever in need.

Krystal was very pleasant and nice to work with. She had me in and out in no time while explaining how everything worked in detail. Great experience!

Had a great experience ay RWC Public Storage. I had locked myself out of my unit (lost the lock keys) and Eddie ,the resident manager , contacted the District Manager, Ray , who met me at the unit and proceeded to cut off my old lock and replace it with new ones at no charge for the service-great service and good, clean facility. I recommend it highly, especially if Eddie is the resident manager-he is real good at his job as is Ray.You would be wise to store your things @ Public Storage RWC E. Bayshore location.

The best rate you can find in town and convenient for access. The miss (Angel) in the office is very nice, helpful and knowledgeable. Would recommand to anyone looking for a storage space.

I was shopping around for storage units and I came across this place. The guy that helped me, Andrew, was really nice, funny and knowledgeable in the pricing, sizes, and insurance policies. He was also very helpful in helping me choose what type of space was right for me.

Let me just start by saying Best Service in town. I have never rented storage before and right from the jump Eddie put my worries at eases. He was very polite and answered every question or worry I had. What also helped was the property was nice and clean. I would totally recommend this place and send my friends to Eddie.