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Public Storage Self-Storage Units at 145 Shoreway Road, San Carlos, CA
Office Hours
Mon-Fri 9:30 AM - 5:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Car Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
Office Hours
Mon-Fri 9:30 AM - 5:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Car Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
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5'x5'Online only price$ 101/mo
Small 5'x5'- Inside unit
- 1st Floor
$ 101/mo $112Best Price Label
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5'x10'Online only price$ 141/mo
Small 5'x10'- Outside unit
- Drive-up access
$ 141/mo $157Best Price Label
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7.5'x10'Online only price$ 261/mo
Medium 7.5'x10'- Outside unit
- Drive-up access
$ 261/mo $290Best Price Label
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10'x10'Online only price$ 268/mo
Medium 10'x10'- Outside unit
- Drive-up access
$ 268/mo $298Best Price Label
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5'x18'Online only price$ 274/mo
Medium 5'x18'- Outside unit
- Drive-up access
$ 274/mo $304Best Price Label
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10'x18'Online only price$ 381/moLarge 10'x18'- Outside unit
- Drive-up access
$ 381/mo $424Best Price LabelHurry! -
10'x15'Online only price$ 397/mo
Large 10'x15'- Outside unit
- Drive-up access
$ 397/mo $441Best Price Label
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10'x20'Online only price$ 426/mo
Large 10'x20'- Outside unit
- Drive-up access
$ 426/mo $473Best Price Label
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10'x30'Online only price$ 499/mo
Large 10'x30'- Outside unit
- Drive-up access
$ 499/mo $554Best Price Label
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Self-Storage Near San Carlos
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
See what fits in different storage unit sizes
San Carlos Storage Units Near Highway 101
San Carlos Public Storage is open 7 days a week because sometimes, the need for self storage pops up without a moment's notice.
Less than one mile west from San Carlos Airport and easily accessible from U.S. Highway 101 or El Camino Real, residential and business storage customers throughout northeast San Mateo County will love the selection of cheap storage units at this property.
Days spent out at Burton Park are a bit easier to plan for when all of the necessary recreational gear is packed up in a 5x5 storage unit at this location up the road.
For aquatic activities out on the bay, a 10x15 storage unit is the perfect place to store kayaks, paddleboards and windsurfing gear all year long.
When the time comes to pack up an entire house near Belmont's Carlmont High School, a 10x30 storage unit is big enough to hold everything from a handful of bedrooms, plus the living room, kitchen, dining room and all of the appliances too.
A large selection of drive-up accessible, outdoor storage units are waiting for customers at this location. For folks who prefer a storage unit with entry from inside the building, indoor storage units are also an option at this location.
This property also features vehicle storage spaces, as well as a manager who lives at the property.
A unique community that gets to enjoy the amenities of the Bay Area yet still maintains its small town charm, San Carlos is a wonderful city to live, work and play, and it's a city Public Storage is proud to be a part of.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 387)
Easy location and friendly staff
Great and friendly staff
I had the most wonderful experience, renting a storage unit. I went in to get one unit but after talking to Vickie, we decided on a unit that would work best for my business needs. She was a terrific person and walked me through every step. It was quick and easy and I recommend this place to anyone who needs a storage unit.
Easy location. Clean and easy to find
Staff is friendly and helpful . Whatever location i go to has made me very pleased with service and courtesies
Super helpful staff.
Excellent experience . Never had any issues and great location . Everyone was helpful
Great experience . Helpful staff . Showed us around and helped make the right choice
Great place and even better staff
Good management staff!
Safe and nice facility . Great Customer service and helpful staff . Maintenence wad always taken care of
I like the on-site support staff! They have been very helpful when I have needed them. Though they're pricing is excessive and feels greedy!
Friendly staff
Great service and very helpful. Will recommend to friends
Everyone is helpful . Great location!
Good customer service provide for Vickie
Terrible service and no agent at the location.
Clean location. Great staff. Five stars. Will recommend
Friendly staff
This location is so convenient & the staff has been extremely accommodating!!
Thank you for making what was a daunting task into something easy. Your Manager was wonderful to work with!
Well kept! Just expensive.
Phenomenal customer service! Very kind, efficient and thoughtful. :)
Alicia and Vickie are great. Easy access and not much traffic *..safe and clean.
Very helpful. Great staff . Customer service is outstanding
manager helped me with all my issues and also provided great customer service. recommend this location to anyone looking for storage unit
Love this public storage. Staff is always polite and very helpful when i need help
Very helpful managers ! Clean areas. Great experience with everyone
Nice staff, horrible system for my renting experience at least
This place is very convenient and well-maintained! The staff also is very helpful and accommodating! Great customer service and always up-front about costs and availabilities! Special shout out to Stephanie - always pleasant and great to work with!!! Keep doing what you’re doing!
Easy locations for storing .
Great location. Secure and d safe. Everyone is friendly and Entertaining
Great storage place very safe and great customer service highly recommend
Security is amazing . Great location. Staff is excellent
The staff is extremely rude at this location. If you want a good customer service experience don’t come here.
Great customer service ! Friendly staff , always very helpful. Especially with any questions or concerns I have.
Friendly staff . Always helpful with any questions or concerns I've had over the years .
The manager and team at this location are phenomenal. They are extremely friendly and helpful!
didn’t have what i needed . liked in the area . everyone was friendly
Friendly staff helped me find a great deal at a location nearby my upcoming move. Also had boxes so I could start packing. Right off freeway.
Very friendly people helped my dad with moving.
Helpful staff at ant location i call for assistance
Staff is super friendly . Easy location to find
Nice andngood staff. Very helpful
Very helpful. Thank you for helping me find a nearby space .
Surprise price increase of almost 25% for Jan 1st
Excellent. Needed help so went rite up the street and they took care of me with my issue.
Steph is awesome. Very excellent service. Thanks!
Fast and easy service ! Thank you so much
Hepful staff
This is the best Public Storage experience we've had. Working with Vicki was a pleasure -- she is very helpful and we appreciated her knowledge.
everything was excellent! thank you for the help
Nice location. Everyone is super helpful
Helpful staff . Vicky was verry helpful
Very helpful . Thank you always always being helpful Vickie
Super friendly and helpful. Thanks vicky
I needed an extra unit to be closer to my clients Vicki and Stephanie provided excellent service. If I had any issues or questions, I can depend on both Stephanie and Vicki to be very attentive to my needs and find a quick solution to any issue. Thank you both!
Vickie is awesome . Great facility . Everyone is awesome
Staff is efficient and fast. Thank you for being helpful
Vicky, alica and steph are always great at returning my calls . Easy access . Been here forever
Everyone really helpful . Great location
My family has had mutiple storage units - . Very helpful for what we needed
I’ve rented multiple units and Belmont and San Carlos are the best! Great facilities. Thanks great storages!
Awesome service ! Everyone is always helpful. Had an issue and they took care of it
Very helpful staff . Looked around at multiple locations and they helped so much.
Always helpful . No matter which location I go to for help! Great staff
Awesome service. Thanks Vicky all the help
Thanks Vicky for helping us find another location for our stuff . Clean . Friendly staff
Clean and secure. Awesome
Vicky rocks ' . Very helpful
Vicki and Stephanie saved the day after I thought I lost my key but they managed to get me access. On a Sunday yet. Wonderful service!
Easy access . Always helpful . Unit is down the street.
Quick and efficient!
Had a great experience at public storage today with Vicky and things could not have gone better she’s always super courteous and I’m a very happy customer.
Manager’s are great!
Excellent service by manager
Pretty good. Nice facility . Everyone is friendly
The staff was very helpful and courteous.
District Manager helped with some concerns, totally respectful and stayed in touch until all was resolved. Thank you Public Storage TEAM !
The staff here is wonderful!
Very nice and contentious customer service .
Great drive up and drive out to storage locker Bring a contractor
Such an awesome experience. Always very helpful
Vicki and Steph were very helpful on an issue - appreciate how they reached out to me so we could take care of it
Very happy with Stephanie Rodriguez, she is always very helpful and informative.
We run a non-profit & have two spaces here. The facility is very well run & clean. Management has everything running seamlessly from unit inspection to rental. They take all Covid precautions & now have touchless rental online.
Friendly help, assisted me quickly, walked and inspected the space with me. Experience was seamless 😀
Perfect and prompt service
Great service and location. Staff is very helpful and would highly recommend renting from this location. Very spacious and clean facility. Easy access from freeway 101 and safe location.
The facility is super clean and well taken care of. The staff is super helpful, friendly, and professional. Only reason I'm leaving is that I have to move cross country.
Cool people great prices
Great help
Facility is nice and clean . Always answers my questions .
Clean facility . Looked in the area and they helped us find what we need. Everyone is friendly.
Love it here . Everything is 102 percent ,. Staff is very nice
Friendly staff and very helpful
I’ve used Public Storage for about 10 years on and off and have really enjoyed their costumer service. I’ve been lucky to find great rates and great manger at each location and this location has been one of the best if not the best location yet. Thank you for your incredible service!
Such a great experience!
Great friendly people. Recommended!
Clean facility. No issues accessing storage unit
Excellent service. Very helpful staff. Great personalities
Property is clean and well maintained !
Stephanie was so great helping get a unit during an emergency and navigating what was a really complicated process on line. Thank you so much Stephanie!!
Vickie and Stephanie are awesome!
Friendly service . Everyone is kind. Super simple
A lot of hidden fees. $20 for the lock (you can bring your own if it is of "correct" type), $24 administration fee and you cannot go away without their orange insurance for another 11$-15$. So the unit cost may go up to 25% for your first month.
Very kindly helped!!!
Vickie and Stephanie was very helpful and attentive to our needs. Friendly staff...Thank-you!!!
Very helpful with scheduling and the follow up for appointment . Thanks viky
Wanted to thank Vicky for always being so helpfull and curtious.
Vicky is a big help & always a delight to see. She takes care of us everytime we come by! The property is always clean and very well managed!
The manager and staff are very easy to work with and anytime i had a question or needed support, they were there. Thanks.
Good experience. Everyone is always friendly
The facility is clean . The best place you can store . Would recommend friends and family . So happy with the service and staff .
Thanks Vicky for making my reservation seamless!
Very professional, clean and safe. The manager was so helpful and courteous. Great experience. Highly recommended for storage.
Very accommodating and friendly!
Decent prices nice staff very helpful and they offer the one dollar a month price right off the highway good place to check out
Great experience. Thanks
Facility is nice and clean and well kept. Staff and management are very professional and polite.
They were super helpful.
Had a super good experience renting a unit for a couch I needed storage for. Highly recommend.
Easy and clean location . Answer any questions I had .
Very nice very clean easy to get to professional well-maintained high security I feel safe with my things here
Booked ny unit. Helped make sure everything was processed and ready.
The managers were very helpful over the phone!!!
Fantastic experience! Manager was super helpful and very flexible. Was able to work around my schedule and make my move very easy!
Awesome experience so far....quick check-in to get the storage unit, convenient location, clean facilities, no issues at all.
Facility is very clean. Everyone is very friendly and helpful. Move in was painless and fast
Very pleasant . Everyone is very helpful
Love the property is very clean . Staff is very helpful . Always answers my questions.
I have to mention that the property managers at this location are SO helpful! I definitely feel that choosing this location to store my precious belongings was absolutely the right choice 😊
The property is well taken care of . Clean and good customer service
The property manager was so helpful and saved my life by working around my stressful schedule and went out of her way to make sure my move went smoothly! Thanks Vicky!
Fantastic service. It was a nice day to move everything in. Very clean facilities.
Stephanie who has been working at the Belmont site provides exceptional customer service. She has been helpful for everything that I have needed since getting a storage place. Thank you Stephanie.
Nice Public storage and clean. Keep the good lob guys.
Stephanie did an awesome job. I was new to the storage biz and she made it easy.
Clean facility . everyone is friendly
Clean facility. Nice employee.
Super friendly service, clean, pricing seems good.
The customer service is the best. I really recommend this location!!
The manager at this location are so well informed on making sure you are getting the right size unit for your property. Also, when I can’t get into my unit, I stop at this location to get help and the lady is very helpful to direct accordingly. Great Job guys!!!!
I was very happy with the service I received moving into my space
Vickie is great to work with, thanks for everything
Clean location. Staff is always friendly
Quick reservation. Good price. Quick in quick out
Vicki and staff at Shoreway were very helpful and made move-in easy. Great customer service.
great customer service . The move in was simple. Would recommend to family and friends
Great service. Management always works with me and our family’s needs.
great experience with the property manager! smooth and pleasant person to deal with! highly recommend!
Great service and seamless experience in renting my storage unit. Manager was helpful and a delight to work with!! Highly recommend!
really helpful and quick at her job
Same as other Public Storages They donot care ..Bad units ,Not worth wasting your Time. Even to Visit......
Vickie and the staff has been so wonderful and helpful with our storage needs since we have need their service last year. We have caused many hiccups and they always support our needs.
I love the facility and management is amazing!!!💯💖
Customer service great . Everyone is great and friendly
The staff and the management at this Public Storage location are just great - helping me keep my expenses down, and always ready with helpful advice when I need it.
The staff here is always friendly and the property is always clean. Would happily do business here again!
Vicki best diel
Customer service is always honest polite and oustanding
Good customer service and facility
I'm so happy with the service, I'm glad that I chose Public Storage. Great location and I'm really happy with the cleanliness, lack of bugs, no rats, just perfect and great location
Thank you Vickie for helping me keep in touch with other locations for when I need Different units...thank You for great services!!
I gave it 4 stars because the manager here is incredible! Her name is Vicky and she is great. Wonderful service. Very dedicated.
Nice people that work there. Good, secure place. Good experience. :)
Clean and great access . Friendly staff. Always helpful
Clean facility. Lived in the area for 20 years. Vicky, Damon and steph are awesome. Always helpful
Steph and vicky are very professional, always helpful and friendly.
Always helpful. Staff is friendly and property is clean.!
I spoke with Vicky on the phone to inquire about renting a unit and she was extremely helpful! Very friendly, made sure I understood all of the details, and was a delight to work with. Thank you for making this so easy, Vicky!
Vicky and steph were helpfull. Got a move in time and setup was fast . Great staff, clean facility.
Stephanie was absolutely lovely, and very helpful with ensuring I had the correct storage space! She was flexible to my delays and had the most welcoming attitude. Thank you!
Vicky and Stephanie are the bomb...period. Highly recommend.
One of best places to find your storage, location was great , very clean and secure . Awesome experience with the manager Vick and Stephanie . She was a very helpful , work fast and very friendly. Help me with everything I needed .
Great experience working with Stephanie and Vicky!
Super clean large place. good parking.
Great location it's clean . Staff is friendly . Always happy to help
Property is really well maintained and management is top notch.
Stephanie/Vicky are great with their customer service. Always readily available to help, very polite/professional! Lockers are always clean and tidy as well.
Very helpful. Ended up seeing two units. Answered my questions and are very nice
Super customer service. Thanks Steph.
Everything is clean and eat location. The staff is fantastic
Great service from the staff always helpful. Great location, everything is close by.
Excellent customer service! Friendly staff! Highly recommend!
Stephanie was awesome! Always answered my calls very quickly and answered all my questions. Made the process super smooth!
Always helpful on keeping an out on different sizes. Great customer service. Vicky , steph and Damon always answer any questions I have
Easy to sign up service is nice they will help you when you need it
Always helpful and accommodating my needs. Vicky and steph and staff are helpful.! Facility is the best
Stephanie, vicky and crew are awesome and helpful thru the whole process.
Great location. Traffic and hours are amazing. My other storage wasn’t easy getting to. Great staff
Steph and Vickie helped out very well and explained everything very well
Clean and safe. Always feel safe here. Vickie and Stephane have always been helpful. When I needed a second locker , they kept an eye out. Great customer service
Cool staff
Good enviornment. every one is friendly and helpful
Vickie and stephanie are amazing they are always friendly and kind when there I get all my questions answer . I prefer this location over 4 other ones I have tried . Living over the the bridge I have other options that are close by but choose this one which is longer commute but here I know things are much easier and stress free . Thanks Vickie and Stephanie
Great facility, easy to access
Thank you Vicky and Stephanie for helping me change my appointment today
Great property they have excellent storage boxes
Excellent storage place! Great units inside and great customer service!
Love the service and their prices. You got junk to store and stuff to keep like 200 pairs of shoes, and closets full of clothes, this is the place to come and store them. Vickie and Steph are cool and awesome!
Awesome place & the person spoke to was great.
Everything was quick and easy. Answers to my questions. Thanks!
Stephanie and Vicky are awesome!!!!
Nice location
Vicky was great to work with and when ahe was off, Stephanie really stepped up! Highly recommend.
Stephanie was super helpful throughout the entire process and made things seamless for us!
Very helpful with the move in. Great team.
Stephanie and Vicki are awesome and quick to respond to my 3 reservations and thus rentals. They are very thorough and very nice to work with.
Very helpful and always keeping me up to datewhen there will be a good time for me to move my stuff in thank you again!
Steph is the real deal! She always goes out of her way to take amazing care of me and my mom. Thank you Steph and Vicky for continuing to go above and beyond for our storage needs.
The staff is good and funny . Love renting here
Vicky and steph are the best. They made every thing go so smooth. Thanks
I've been renting units from this location for years. At one time I had as many as three units and had way too much junk! Over the time, I've gotten to know Vicky and Stephanie, the girls who work here. They are always kind and recognize me with a smile and a friendly conversation. I always feel like they keep a good eye on the property and that if I need anything, they can help. I've rented elsewhere and I can say that I am always happy here.
Really love Stephanie and Vicky — outstanding managers who connect with their customers (by name!) and have their best interests at heart. Excellent!!
Excellent customer service!
Great service. Andy walked us around and took the time to show us the different units and helped us decide which would work best. By the time we were ready to rent a unit I made the appointment online and was almost instantly called to confirm. I had mistakenly booked at the wrong location but Vicky helped me find the new location. Once there Stephanie, went above and beyond to further show us units at the new location and was super helpful with advising us on how to store our items. I was presently surprised to get great customer service.
Great spot and Stephanie and Vicky were very helpful.
Stephanie and Vicky are great to work with and they are always on top of it all. Good job ladies!!!
The people who work here are so helpful and generous! Especially Stephanie, Damian and Vicki! Between the two facilities in Belmont and San Carlos they were working with me on pricing to make sure I got the best unit for the best price. They all truly care about their customers!
Stephanie and Vicky were amazing. Very professional and helpful. Stephanie walked me to my unit and had a lock with her, she made the process seamless! We will always keep our stuff here!
Steph and Vicky are amazing, give them a raise, property is clean great location 100 thumbs up!!!
Fun
Steph, vickie and damon are great. Always helpful and answer any questions I have. Lots of options
Vickie, steph , and damon are awesome. Helped me find what I needed . Made sure we had the correct cover and even chaged the rope on the door
To expensive and there late fees reminds me that I need to find a different location for my storage... Highway robbery!! , lol
Awesome staff. Vickie , Stephanie , Bryan are great. Always look forward to visiting when I come. Thank you for keeping an eye out
Easy and fast. Thanks for tue help vickie and Steph. Staff is great
Staff was awesome. Thank you so much.
Steph and Vickie are awesome. Everything is positive and helpful . Always keeps me in mind when I need a different unit
Stephanie was super helpful with our move in! Showed us our space for the vehicle, gave us all the tips to make sure our vehicle will be safe and secure, and it was super smooth process. Definitely recommend!
Steph and Vickie were super helpful with a last minute need for storage. Thanks so much!
I would recommend this place
Wonderful service and great storage unit. Highly recommend Vicki and the team here.
Vicki and team are wonderful. Great location and storage facilities
Great service. Steph and Vic are the best!
Very helpful. Thank you vicki and steph. Thank you for always helping me out . Great place
I was expecting a semi long wait to get everything set up and get everything in order however That wasn’t the case. Was in and out of there pretty quick. The staff was sure to go over every detail of the unit and the location as well pretty quickly but with much detail.
The experience of moving was awesome! Terrific staff. 🙂
Stephanie and Vicky are great managers, who work with the customers. I recommend them for both storage spaces.
Vicky and Steph are a pleasure to work with, I highly recommend them!
Vickie and Stephanie are great! I love this place! It is the only storage place I know of that actually answer their phone and call you back. Helped us get from a bigger unit into a smaller unit with no issue. Always keeping an eye out on price .
Stephanie, Vicky, and Medalia were absolutely awesome. They helped find solutions for our timing and situation at a very affordable rate. Thank you Public Storage!
After you move in, they keep raising the price
I came in there the other day with concerns on my storage bill payment and Ashley Barbar was real nice and caring and went out of her way to help me and helped make special arrangements for me on my storage bill payment. Thanks Ashley!!!
You need to make an appointment when you deserve a unit.
Steph, Vickie and Kait were very helpful in my process of getting a climate control unit.
Great location . Clean property . Thank you Vickie and steph
Great service. .. very helpful . The staff is courteous and friendly
Steph and vickie are awesome. Alwys takes care of any questions i have
Another great Public Storage facility! Vickie and Stephanie were very kind and helpful getting us set up and moved in. Recommend it highly!
I have stored at this Public Storage location for over almost 6 years. The customer service has been fantastic! highly recommended! Vickie and company are great!
Great customer service! Vickie was very helpful and informative.
Clean and well managed . Vickie and Steph are very helpful. Answer any questions we have. Would recommend to friends and family
Vickie and steph watched for price changes so I could downsize to save money. Really helped my situation out. Great customer service. Thanks much!
Vicki and Stephanie hrlped to rent the right size and timely for my move. Very helpful
Stephanie and Vicky are very helpful.they always have a quick smile and answer to any and all questions I have.both are professional and friendly keeping there work area clean looking and functional
Love them I'd refer them to anyone ! They give the best service and are super friendly staff ! !
Vicky and steph were super helpful
Stephanie is awesome. Great help and made everything real easy.
Vickie was so helpful!
Stephine and vikkie were awesome and super helpful!!!
vickie and steph was very thorough in helping and showing us the ins and out!
Place is secure. I feel comfortable coming and going. Happy with the service . Thank you Vicky and steph
Vicky and Steph are a great team keep up the good work
Great manager and team at this location. Keep up the great work, your excellent service is very much appreciated.
This location was SO accomodating! This spot actually didnt have space for my storage, but I spoke with Vicki who so very kindly sent me over to another location nearby. Instead of just shutting me out and telling me "no" like other storages, they actually went out of their way to find me space availability to the best of convenience. Really appreciative of how kind and knowledgeable Vicki and Stephanie were to me throughout the whole ordeal. Definitely recommend!
Wow, Steph, Chris and the team were awesome. They delivered on every promise and were always concerned with the safety of my property. I wished they worked for me.
Stephanie is uber awesome. She made a terrible week amazing. She is professional kind and nice. Wonderful to do business with women like her .
Vicky is great!!!!
It's a public storage. What else do you expect.
Very close to where I live . Friendly staff. Vicky and steph are vey helpful . Good morallity
I called last minute after a unit I thought I had reserved from another storage company had rented it and Stephanie and Vicky were able to get me into the perfect size unit that cost less
Stephanie and Vickers are super friendly answered all my questions and helped me find the right unit for a great price. Very thorough and I would recommend
Stephanie and Vicky are awesome. Always helpful .
Awesome staff! Friendly and helpful at all times. Would absolutely recommend for storage in the area.
Vicky is awesome possum!!!!!!
Leaving a review at this location as well since Both helped me. Vickie and Stephanie (at the belmont location) were able to help me find the best unit for my needs and at a price that didn't make me or my wallet cry. Thanks again!
always the best with vicky
Vickie, the property manager, is great, she is very knowledgeable, friendly and helpful!
Public storage has always taken care of me! Vicky and Stephanie are so knowledgeable and helpful! I got hooked up with a sweet new unit and the transfer process was so easy and saved me a ton of money! You two rock! I Love public storage!
Stephanie was frienly, knowlegable and helpful. Also patient. A valuable employee.
Vicky and Stephanie were great!!
Stephanie and Vicky .... Very professional and informative re;storage rental
I thank Stephanie and Vicky for their professional service and their assistance. These two ladies should be highly commended for their professionalism and customer service needs.
Stephanie and Vicki were very helpful
Thanks Vickie :)
Steph is amazing. She was very polite and very helpful and answered any questions and concerns we have.
Great experience, thank you Vicky and Stephanie!
Vicki was amazing in taking my call and getting everything reserved before I relocated to the Bay Area
Very courteous service, best location in San Carlos hands down. Thanks Stephanie and Vickie for the outstanding service!
Clean and safe storage. Wonderful service by Stephanie and Vickie.
Excellent place!
Vicky Stephanie and have all been wonderful in my times of needs and they have always worked with us and I appreciate their sincerity
Excellant service. Highly recommended.
Vicky and Stephanie are wonderful with their level over customer service. Far beyond the norm!
Stephanie, Chris and Vickie definitely accommodated us in our project/ move!
Vickie and Stephanie are the best. They helped me find just the right size unit. Saved me money in the process. Highly recommended!!
Wonderful staff , felt very secure having my stuff there , the property was very clean
I pulled up at the gate and Stephenie greeted with nothing but smiles and was very helpful x
Step and the staff were friendly, courteous and professional. They had me into my new storage unit in no time at all.
Vicki has the attitude and service
Thanks Vicky for helping me find the unit that met my needs and a great deal. I wish that you had the size that I needed. You are very nice, helpful and your service is great. I appreciate your idea to go across the freeway and I got a great deal, perfect size and the staff were just as informative and helpful as you. If I ever look for another unit I hope that you have availability so that I can store there where you go above and beyond to help.
Vickie is awesome. Best service around
Stuffy was very helpful in getting the best storage for my needs and the storage was clean
The staff is extremely helpful and personable. Vicki and Stephannie have wonderful customer service skills topped off with a smile. They are extremely professional and knowledgeable, and are always willing to help or answer any questions I may have.
Very helpful and welcoming staff ,Stephanie and Vickie are wonderful
Have had storage here for years. Great access and superior customer with Stephanie.
Worked with the manager Vickie and staff as they've great!!! When the storage unit lighting was out they were very quick to change it out during my move-in. Great customer service. I highly recommend this location. Thank YOU Vickie!!!
Always a pleasure easy friendly service
I had a great experience with Vickie and Public Storage. Everything was exactly as promised!!
i worked with the manager and it was the best experince ive ever had.. thank all of you..
this store is very nice and very safe. Very great stuff members. Viki always very nice always helpful.
very clean facility and vicky is very helpful.
Mary was very helpful, she made sure I was safe leaving my belongs here, and made sure I was satisfied with EVERY need. I would definitely recommend using this public storage!!!
Good service. Mary is a very nice person. and she was professional. very quick and helpful.
Vickey is always there and very helpful, Great Service. Thank you.
Vickey was a great help would reccomend this facility to my friends.
Vicky today was very very helpful she helped us with the unit and we thank her a lot I recommend her for many people
Vickie she is a very helpful lady I'm glad I come to her location .
Vickie is very helpful with explaining the terms and conditions of the Public Storage lots to my understanding. And my location for my storage space was easy and convenient to get to.
Excellent service. Thanks Stephanie!
Keeps the place nice and clean
Great service always willing to help
Vicky was great. she was very informative and explained everything clearly. I would recommend this public storage to everyone.
The service was excellent. Very professional.
Good service and convenient location.
Stephanie was on-site today and helped me with the check-in. This is my first public storage experience and Stephanie was very helpful walking me through details and giving tips on organizing in the unit. The facility is clean and easy access. Overall it's a very pleasant and easy check-in experience, and I am thrilled with Stephanie's friendliness and service.
Vickie and Stephanie are great. They always walk around with a big friendly smile. Awsome place to store some stuff.
Vickie have awesome customer service, and I am very satisfied with the services.
Great place to store
I have gotten nothing but great personal service each time.
Vickie is awesome! Great customer service!
everything was great. Vickie is great
It was a pleasure working with Vicky. Everything was great!
Vickie is a nice lady . this is a very nice property.
Professional and friendly staff convenient location and easy drive-in access to your storage space. I highly recommend these folks
Great storage place. Super clean. Vickie, the property manager is the best! Always friendly and helpful.
Quick and easy service. Vickie has been very helpful meeting my storage needs.
Vickie and team keep the place running great, clean and easy to get to. Wouldn't hesitate to recommend to anyone!
I sold my home in August and needed to make a temporary move into a friends house until my new home became available. I chose Public Storage in San Carlos because it was very close to the home I sold. I'm very happy to say that I couldn't be more thrilled with the service I've received from Vicky, the facilities manager. She was very informative and helpful during a very stressful time. She has also been very kind to give me calls when my bill is due to be paid so I don't incur extra charges - I just love that! The facility is clean and well kept! I would highly recommend this facility to anyone with storage needs. It's been a great experience.
With an ill Parent I found myself needing to clean up and store her belongings so that we can make room for a Home caregiver. I called this Public Storage location after reading the online reviews (I can see why this location has been rated so high) and explained my needs to Vickie, She gave me the basic information I needed and we reserved a space on the phone. Later that afternoon I came into the store and was greeted by Vickie. She gave me a tour of my unit and we then went back to the office to fill out the rental documents. The facility is clean and the access to my unit is very convenient. Vickie is very friendly and I highly recommend this location.
Excellent place to store your items. Very helpful staff Vickie the manager Liberato, and Angel plus other friendly staff. Vickie helped me estimate how much room I may need to store my items offered me packaging materials so that I can store my items properly. Facility is always kept clean and easy to maneuver around all drive up spaces. Once again 5 star service thank-you
Vickie was not the agent at the site when we rented the unit. She came while we were there and assisted when it came time to move out. She was always extremely helpful and pleasant throughout, helping us if we ever had problems with access, and assisting with making the move-out logistics convenient. Her professionalism and attitude - -way above average for mini-storage. She gets our highest recommendation.
Easy and quick to get set up.
The staff was knowledgeable and helpful from the initial visit through sign-up. The storage space was swept and clean. (And the on-line promotion was helpful - expense-wise.) Good job Public Storage!
Checked in and was super easy. I needed lots of explanation about getting in and out and locks and how much space I need, and Vickie was tremendously helpful.
I have been a on and off customer of public storage for years and for the most part my experiences has been OK. This time my experience is exceptional and the young woman Vickie runs a clean and organized storage place. She also make you feel at home so whenever I need these services again I will remember her and this particular location.
Very pleased with the space for my needs. The property is well managed with friendly and helpful staff, especially Vicky. My only concern is your policy regarding rental increases.
Very clean and staff is very friendly and efficient!
Andrew did a great job to explain all the T&C's. He is very kind of explain how to use this facility. Great!
great customer service
I have been renting for about 1 year now at this location. Most times when I'm at the property, I see Vickie. She is very pleasant to speak with. Whether it's paying a bill or bringing up a concern with the property, Vickie is attentive and listens. It is very convenient to rent at this location. The units are accessible through two gates. One of which has issues almost all the time. No worries. Just use the other gate and drive around. Getting to this location is easy. Either direction North or South 101 or even from 280, Public Storage is where I'll be staying.
Andrew.has.been very.helpful.and courteous. Vicki has been very customer service oriented
Human interaction makes all the difference for us and your Property Manager Vickie is the most professional, accurate, organized, warm, and friendliest person with which we have had the pleasure of working! She made our over-the-top stressful experience a breeze! Thank you!!!!!
I had very good service here, Vicki was so helpful and very nice. I got to know her over time and she's wonderful I DO recommend purchasing a storage unit at this public storage. If in the future I do need a storage again I will certainly go back to vicki. thank you!!
She is the greatest person so nicely lady that I know her treatment is the best charming. And make you feel so happy to stay here in this place .She always give very excellent service. I love viky
Vicky was great to work with. She had the perfect unit for my needs and she contacted directly the property manager Chris of the Public Storage nearby in order to make my change to a larger unit as pleasant and easy as possible. I definitely recommend this location as some units, like mine, can have 2 doors (1 on each end of the unit) making it super easy to get access to your things.
Fantastic customer service: Andrew and Ray were great! Thanks guys!!!!
I am currently renting a storage unit at the Public Storage facility located at 145 Shoreway in San Carlos. I chose this unit because it is close to the freeway and all on one level. It is also convenient to drive right up to the door to load and unload. The manager Vickie keeps the units very clean. Vickie was very helpful in making certain that the size of the unit fit my needs. I am please to know that the locks are high security locks. I feel very confident that my belongings are secure and safe under Vickie's watch.
Vicki provided me with excellent customer service. She was friendly and took the time to answer all my questions, I would highly recommend her location for your storage needs.
Great serviice
This is a nicely located storage facility attended by a friendly and helpful staff "Vicki"such a nice smile. All the stores for almost all needs close,and a great small airport with commuter transportation next door,Out side parking for other visitors,And I always seem to meet nice people there-and its good to see Vicki doing her rounds to see every thing is safe!
Best manager ever, Iv never seen a public storage be so clean and well kept. Vicki is an awesome manager and always does a great job on whatever comes up!
Vicki, the property manager at the Public Storage at 145 Shoreway Rd, in San Carlos, was very helpful in finding me a smaller unit to rent as I needed to downsize from the larger unit that I had been renting there for the last 2 years. She took the time to walk me through an empty unit to see if what I was storing at the time would actually fit. She reserved and set a date that worked for me to move into the new unit. I liked that she followed up about a week later to check that everything was to my satisfaction. She is always willing to help and I would recommend her for your personal storage requirements.