Public Storage Self-Storage Units at 1498 Oddstad Drive, Redwood City, CA

Terrible place, they were closed for more than 2 months without being able to enter by car, only on foot, they did not give any discount, I delivered the place on the 1st of the month and they charged for the entire month and you rent at one price and they raise it after 2 or 3 months without notice because it says it's in your contract, they are very liars, terrible place

We needed a storage in a hurry for a family member and the manager was there. She was quick and completed everything in 15 min or less. The storage was clean. She did not try to oversell us a larger space. We used the app and its easy. When it was time to move out it was also easy. We have used other public storage before and did not have a good experience so we are happy with this one.

Seamless admission to register and get set up. The gentleman at the desk was fast and efficient. Highly recommend 👍🏻

My son and I rented at this location, we always enjoy going in. the office because of the warm welcome of the Property Mgr Maribeth, she always greet us with smile and helped us on our storage needs. The place is clean at all times and we always see Maribeth walking around and greet everyone we felt secure knowing there’s another set of eyes watching over our belongings. We will highly recommend this property to our friends and relatives. Thank you Maribeth.

Maribeth is my angel. I wish I could use public storage more but have to move to another state. Perfect place to store your valuables. Do not hesitate…

Maribeth is an excellent,kindvery courteous and efficient Property Mgr. Today I rented another storage unit and in spite of the rain she was kind enough to help us out. I never had a problem here and I will recommend everyone to come and rent at this location

Had ground floor external facing unit for about a year - always safe, secure, no intrusion from weather elements. Easy access, staff always available and responsive.. Highly recommended.

Great comstumer service thanks Maribeth

I'm very happy with my uni and Everytime I come to make my paymenti or ask any questions I always get satisfied, I'mthank Maribeth for always there to help us, I will recommend this place.

I have been here Dec. 2023, and I have been very happy since. Excellent service, and always to help. Thank you

The gate has been broken for nearly three months. There is no anticipated date to fix it and they are not offering any compensation to current renters. They are charging full price for a service they cannot provide. I would avoid this location and look for alternatives.

The gate does not work. The employees promise that the gate will be fixed one day. They've been saying that for two weeks. This is not why I got a storage unit with car access to manually lug everything back and forth. It's horrible.

Neither my friend or I got the deal they have advertised forever: $1.00 for first month. I was told because I got the last 10x10 unit. What? So that equals no deal now? My friend was told he had to make reservation online to get the deal. Not everyone is computer friendly. No paper receipts or paper contracts given; told it's all on the app u need to download. Not true, I still haven't seen contract online. They don't break down the payments like late fees or storage payment and administration fees. Late payment is $55.40 on day 12; payment due on the 1st for everyone. I get text messages a nd calls regularly about rent due, but when rent increased $50.00 on 1 Jan 2024, I was not informed of it. No txt message, no phone call, nothing in the app that I could find regarding increase. I pay $239.00 for 10x10 unit. A $50.00 increase is for what? They installing carpet, insulation or a toilet in every unit; some kind of upgrade for such a big increase in storage rent. This is the Public Storage on Oddstad in RWC. The place in Belmont seems better. I made a payment there and they gave me receipt when I asked for one.

Convenient, friendly service, & good price

Maribeth, who help me, was so kind. Thank you, I really appreciate that.

Manager very helpful

Maribeth has great customer service. Very patient and thorough. Thank you

Very bad. Fir give you promotion, after that they rise very hight the price I was pay for 3 month $214 a/m after 3 month the rise up the price to $329.

I’ve used public storage in rwc before, clean safe and Maribeth is always incredibly helpful and smiling. Moving around the bay is stressful but she makes the experience super easy

My experience was great..... Maribeth was wonderful and so helpful with getting me started and showing me my rental unit, exceptional customer service!! Definitely recommend this Location its very safe and has great security cameras in all angles of the buildings.

Inexpensive, safe. But hard to locate and HAS Roaches! They need to fix their location in google maps

It's over priced and if you have a locker on the 2nd floor, it's a steep climb and no elevators.

Nice clean place plenty of seats to sir in.idk

Poor customer service. Seemed like I was annoying the front desk lady by inquiring about a unit that was reflecting on their website, but not on her computer. “You can show me on there, if you want, but it’s not in my system”. Taking my business elsewhere.

Gate is always working and office is always helpful. Going to upgrade to a larger unit soon!!!