Public Storage Self-Storage Units at 1498 Oddstad Drive, Redwood City, CA

Very bad. Fir give you promotion, after that they rise very hight the price I was pay for 3 month $214 a/m after 3 month the rise up the price to $329.

I’ve used public storage in rwc before, clean safe and Maribeth is always incredibly helpful and smiling. Moving around the bay is stressful but she makes the experience super easy

My experience was great..... Maribeth was wonderful and so helpful with getting me started and showing me my rental unit, exceptional customer service!! Definitely recommend this Location its very safe and has great security cameras in all angles of the buildings.

Inexpensive, safe. But hard to locate and HAS Roaches! They need to fix their location in google maps

It's over priced and if you have a locker on the 2nd floor, it's a steep climb and no elevators.

Nice clean place plenty of seats to sir in.idk

Poor customer service. Seemed like I was annoying the front desk lady by inquiring about a unit that was reflecting on their website, but not on her computer. “You can show me on there, if you want, but it’s not in my system”. Taking my business elsewhere.

Gate is always working and office is always helpful. Going to upgrade to a larger unit soon!!!

Maribeth was great when I signed up. I had a tour, she explained everything and was very nice. I haven't moved my belongings in yet so can't review the actual buildings or security at this time.

Place is great. Maribeth, the manager, has been extremely helpful and was going out of her way when we were trying to upgrade to a different unit.

Maribeth was extremely helpful and so nice. She helped us with an issue with kindness and understanding. I recommend to everybody this storage, clean and well maintained!

Perfect for college student !

Maribeth is the best !!

I saw a lady in my storage unit 2 time's And she is not supposed to go in there and she is looking all of my stuff.

Maribeth is so awesome and helpful! 10 Star Review!

Thank you Public Storage for having Maribeth as the Manager of the site, she was a very good help to me during my rental process, she’s very professional and a joy to talk too and very knowledgeable of what she do.

Maribeth is super helpful and got us set up fast!

Maribeth was running all over this place to keep everyone happy, great experience.

My wife rented a unit at this location and Maribeth helped us. She's very professional and kind with a smile throughout the rental. Thank you for making us comfortable and secure May.afibetn

It was a pleasure working with Maribeth when we rsnted our unit. She's very professional and with a smile on her face throughout the rental processes

Maribeth was efficient and swift in the rental process.

Maribeth was so welcoming and friendly! She showed us our new storage space and helped us through the sign up process. It was easy and efficient! We feel like our property will be safe here!

👌👍

Unfriendly personal that are never willing to help, I was charged for several months after I had already ask to close my account they still continue to charge me, when I followed up the personal had lie in the system stating that I didn’t vacate the unit. I have lost so much money for informal and unprofessional personal. If I could give 0 stars I would.

My dad and I needed a storage for my college stuff, and we went here. Since it is my first time renting a storage, Maribeth told us about different options. Glad that she clearly showed us what’s available in a polite way. I would recommend this storage to others!

Wow! Maribeth gave me and my daughter a good insight of the storages available! She has great sense of humor and so kind. I also liked how clean and safe the storage complex look which was the most important part. Overall a great experience!

What a great experience, Went to get a space and was helped by a gentleman named Jesse. Took us to the space and was extremely informative answered all of our questions. Recommending the facility to friends and family if needing storage in the future

Exceptional service from booking to move in! Specific mention to Maribeth who was a pleasure to work with and helped me problem solve an issue I had (on my end, not theirs). Thanks Maribeth!

I am very happy with the space, service, and convenience at the Redwood City Public Storage facility. The manager Maribeth was very helpful, kind and patient with me when I was stressed out and struggling to move all of my possessions into a storage space as soon as possible. Thank you Maribeth.

This was the single greatest storage locker experience of all time!

Very friendly and helpful The property is well maintained and clean.!

This is a great storage facility. Great service and the site is always in good shape. Definitely a good choice.

Maribeth was helpful and very accommodating when acquiring info as well as when I needed to empty out my unit. Worked great for me.

Love this place I received great customer service from Maribeth

Good service byMaribeth

It's public storage but they still have a locked fence around it to keep people out

Efficient and kind. Thank you

Maribeth was very helpful

Maribeth was very respectful, polite and helpful.

easy to use. Maribeth was very helpful. Good rate for what we needed.

Great customer service by Maribeth. She was very friendly and helpful. -Joe

I have one good thing to say about Public Storage. I can't remember what it was...oh well.. A bit of friendly advice, don't dare try to leave past the designated hours. I should know. I won't do that again!

My husband and I moved out of our apartment in November and needed a place to store our things for a while. We decided to go with this Public Storage location because the going rate was so reasonable! Our experience claiming our storage unit and understanding the rules of operation was seamless thanks to Maribeth. Thank god they integrated the gate with the Public Storage app too! I love that I no longer have to get out of my car to punch in the security code and instead can open the gate with the app and in the comfort of my car :)

Maribeth was absolutely fantastic. She helped us change units last minute and was extremely knowledgeable when helping us choose the best option for our needs!

I rented a unit from this location everything was so easy and quick. Maribeth was great she walked me through the property, explained everything, and helped get me set up. On top of that was so sweet and personable. Thanks for making this process a little less stressful!

It was my first business trip to Redwood city, and I was a bit late because the cargo I had to receive was delayed. In any case, I came to "Public Storage, Redwood City" to keep my goods, and the lady there - Ms.Maribeth - was unbelievably kind to help me to check in without any problem, and explained all the thing clearly. Absolutely professional!! Because of her, I'd like to highly recommend this storage.

I’ve been a customer for over a year now and I’ve been very satisfied with the service of the property manager Maribeth, the facility is very convenient for me very close to my house and the place is very clean and the customer service is excellent, I would like to recommend this facility to everyone who is looking for a storage.Thank you for the staff of Oddstad, you did a great job.

We vacated last week and would like to commend Maribeth for helping us in our storage needs, she's always there for us when we need assistance. Thank you for your service. Maribeth

My boyfriend and I has a unit here. Maribeth helped us and is extremely knowledgeable on the units and offered us products that we needed to keep our unit smelling fresh. The unit is super clean the vicinity are clean as well. The process was ultra quick and efficient. The whole entire experience is great and I will definitely recommend this place! :)

Oscar is fantastic! He was extremely helpful when it came to renting my storage space. He took care of every detail and made the entire process so easy. And he did it with a smile. He is very personable and professional. My storage unit was very clean and the property is very secure with cameras and high fences. No need to look anywhere else. Rent your storage unit at 1498 Oddstad Drive in Redwood City.

Public storage is amazing. There the best . I'v been a happy customer for years, I'm always so proud to recommend Public storage to all my customers, family and friends. Its been a pleasure working with Maribeth, The Property Mgr.. She Always takes that extra time to greet you with kindness , she always makes you feel welcome. I could remember times that i did not know what to do with my stuff, Maribeth came to the rescue and help transferred me a couple of times to other different units for my business items to fit. Its always a pleasure to work with her, Thank you Maribeth

Good place to get storage- Great service by MARIBETH 👍.

Thank you, Maribeth! I was unsure of what size unit to rent and she was very knowledgeable and helpful to make the right choice for my needs-she took all my stress away and we adjusted the online rental with the new larger space with easy access..thanks for you help!

Customer service was really good. They also the cheapest in the area. They were very accommodating when It was time for me to checked out. Cameras seem to be located at the right location to have a view at all angles. They allow access at 6AM.

The Manager Maribeth is always so helpful and knowledgeable when it comes to answering my questions. Thank you for your time.

There are thieves around the area that break into the unit easily and fast. They stole all my clothes, TV and all the important stuff from my unit that cost a lot. Although the district manager (Farshid) of public storage gave me good advice on what to do next. He helped with a $25 discount on the rent. He was kind and knowledgeable. Also, the manager of the local public storage(Mary) helped me during the process as well.

Maribeth is a great rep of Public Storage and most helpful when I needed fast an efficient service in trying to meet my deadline. I deeply appreciated her kindness in my time of urgent need. I recommend this storage location to all.

Maribeth was great I had rented the wrong storage unit but when I got their she was able to help me and get me the right unit she’s awesome

Great experience, great service, Maribeth was super helpful 😁

Maribeth was extreme helpful with assisting me with a last minute incident in a fast and courteous manner. I am grateful for the front desk's assistance and care of the property!

Maribeth was amazing. Polite and easy to deal with she will go the extra mile to accommodate to your needs!!! Come get a storege room here !!!

Really great customer service from Maribeth! Just want to say thank you very much for your kindness and your service!

How much for the smallest rm

What an awesome experience!! Meribeth knew exactly what I was looking for and gave great suggestions on how to make my experience at public storage even better! Thanks for everything!

Manager perfect, MARIBETH n Serg!!

Great service, thanks Maribeth!

Maribeth was very helpful especially for someone like me who doesnt know anything about storage! She was very patient, answered all my questions, and made the whole process super easy. This place is definitely a hidden gem, and has awesome customer service.

Mei is great and the the facility is perfect for my needs. Great place to store your wares.

Found a decent size storage unit at this location and also received some great customer service from Maribeth. She took a last minute reservation during a pretty hectic time and was very accommodating. Once I looked over the unit - the process to get everything finished was pretty easy and took about fifteen minutes. $1 for the first month as always promoted, $24 admin fee? And make sure you bring a reliable lock to secure your unit - I completely forgot that part but Maribeth took care of that as well for me. Security Camera system recently upgraded and the gate is new? From what I think I remember being told. Only thing is location - google maps takes you a weird way but this entrance is located in a Cul-de-sac off Hansen. Just FYI if you get lost or struggle to locate the front like I did.

Maribeth was very accommodating to my storage needs. She made sure I had the right amount of space for all my stuff, and I received a fair price by reserving online. Maribeth also reminded me of using cover to avoid collecting dust. All around a very pleasant experience!

Very helpful, person at the office was able to get me all signed up and got us on our way.

Pricy

There are no elevators for the second story units. And you need to cover your stored belonging to keep of the dirt. Not great, but the cheapest price in Redwood City.

Better than most other PS

Maribeth has good customer service. And accommodating...

Fair price and good access hours

Been storing here for a couple years everything is in safe keeping. Maribeth is usually in office and always there to help and answer any questions I may have pertaining to my storage needs.

Maribeth was very accommodating to my storage needs. She made sure I had the right amount of space for all my stuff. All around a very pleasant experience! If you need storage in Redwood City this is a convenient place to store at. Its literally visible from the 101 south offramp.

Maribeth was so helpful. 1st class thanks so much

Andy was super helpful! He answered all of my questions without judgement and made me smile

I just love the Oddstad location in Redwood City because of the manager Maribeth. She is the most professional person, was very accommodating, helpful & kind. The storage area is so clean .

Great location, clean units, Maribeth very polite and courteous. Highly recommended.

Maribeth Maribeth is the key of this place Thanks for making part of my life very easy with your great help and support. Highly appreciated

Great experience. Moving in and out were easy and Maribeth was friendly, professional, and accommodating.

Great customer service . Friendly and helpful.

Maribeth was helpful and made the process fast and easy. I recommend this location of Public Storage

I have had 3 storage units here for at least 5 years now. Maribeth has been there for longer than I have been a unit holder. She has helped me on several occasions and has always been very accommodating. The Units are spacious clean and fair priced. Though I will say one of our corner uits could use a little more light.

Thank you Maribeth! Easy, smooth and thorough! Very personalized experience.

Mary Beth is the best. We have rented her for 4 plus years and she has always been professional and friendly. She is a great representitive for your company. Keep up the good work.

Maribeth is the best! So helpful, knowledgeable and kind, she made the rental experience for me so easy. Highly recommended..

We had an awesome experience with renting a storage unit here! Thank you to Maribeth for helping us. You are awesome!

Great service I went to go pay a bill. Maribeth lunch chart that she had left out informing customer she was on lunch and will be back at this time. I waited for her to came back. She came back 15 minutes earlier. handle my transaction. She is amazing and the place is clean.

Maribeth here at the public storage has been awesome all these years I've been here....great place highly recomended

Had a great experience with Maribeth, fantastic service! We love this place. They really want to do a good job, and it's great to work with them.

I don't usually leave a review but when you have outstanding, 10-star customer service, I will definitely make the time. I was extremely pleased with the help I received from Maribeth as she went above and beyond to help me with my storage; she gave me the best deal, and provided additional resources to help me move my stuff on my own. I highly recommend this storage unit. Have been here for 4 months and I have not had any problems.

The required insurance is understandable but I wish I could be declined.

Great place, super clean, safe and efficient. Maribeth is a Pro she will take great care of you. Excellent service!

The property manager Maribeth was very friendly and helpful . This place is in a very convenient location.

I showed up without an appointment, but Maribeth helped me anyway. She was very helpful.

Great service, hassle free, our stuff was in great condition afterwards. Property manager Mari Beth was outstanding.

I just remted today and very satisfied with Maribeth profesionalism in helping our storage needs, she made sure that our belongings Will fit, a very good recomendation,

Ive been a customer at this location and Mari eth helped us very well, shes very friendly and easy to work with . its a pleasure working witb her and will recomend the facility.

Property number 20141. Andy gave a nice service and he is very friendly showing diferents option for your needs

Good space, helpful staff and reasonable price but in my opinion really bad business practices. I have two major issues with my renting experience: #1. I was not informed beforehand that I would be required to buy or use my own lock. This is not unreasonable, but still it should have been mentioned when getting a quote. For most people that are renting storage space for the first time, this means an increase of $20+tax to the bill that represents a significant increase percent-wise to the overall cost. #2. During the rental agreement signing process the representative told me that: "You are required to purchase insurance for your storage space". When I told her that I was not informed about this when I made the reservation, she told me "It is in your rental agreement". Then I asked, "where?" And she loosely alluded/pointed to two articles of the rental agreement. However, after reading the articles, I realized that they only state that the company does not assume any liabality and nothing to the effect of requiring renters to have insurance. When I pressed her on the matter she told me that "this is what they were told to say by the storage company". Obviously providing insurance along with the space increases the profitability of the operation, especially when (at least verbally) presenting insurance as a requirement rather than an option. In our short exchange, the representative attempted twice to purposefully mislead me regarding the issue of having to purchase insurance. I could understand if this was done using wording such as "we strongly recommend purchasing insurance" but in this case it was done using unambiguous wording "we require you to purchase insurance". This is completely unacceptable as a business practice. Not sure if this is a practice of the specific company or of the industry at large but it is truly shameful. I must say that except for these two issues the representative was very helpful and accommodating.

Really friendly and accomodating. No complaints from this guy.

This is my first time renting a storage and it has been a pleasant experience. Marybeth is nice and super helpful. I would absolutely recommend this facility.😊

Maribeth made the whole storage rental experience easy. She was knowledgeable and helpful, and was able to get me the space that I needed. Thank you Maribeth and Public Storage!

Maribeth is the best! She worked hard to get us the best possible deal on our unit. Great location. Easy, drive-up access to storage. Convenient hours. Good move-in specials. Secure property.

Mary Beth was excellent and professional and very nice

Sandra was very helpful and very patient. I wasn't sure what size storage unit I needed so she showed from several units without any frustration. The manager, Maribeth, kindly welcomed me. The customer service is awesome! The property itself is kept immaculate. I'm looking forward ti bringing my items. Oh yeah, and I also got the first month for a dollar!!

SUPER CLEAN AND THE OFFICE IS ALWAYS THERE WITH A SMILE TO HELP A CUSTOMER OUT. VERY FRIENDLY AND COURTEOUS.

Helpful staff clean and well-kept

Maribeth was great in helping me out as a returning customer.

Maribeth is professional and courteous.. very helpful and insightful..

Maribeth was incredibly helpful and professional. Best storage experience ever!

It's a storage place nothing special, my light was out and they never fixed it. The lady at the front desk was cool and nice but awkward.

Great experience checking into unit. Nice, clean facilities. Maribeth was very helpful!

Great price, great member service,!Maribeth was really helpful in walking over, really easy process...

Maribeth is great! She helped my mom and i out so much! Super helpful and friendly!

PROFESSIONAL 😃 COURTEOUS 😉 AND ONTIME👌 Thanks MB

We had a good experience reserving a storage unit, thanks to Andy! He answered all our questions, and he was very kind and helpful.

Marybeth was very friendly, she provided me with good customer service.

Maribeth and Andy are awesome! Very helpful and showed me the units that would fit my needs. The price for the unit was a lot better than the public storage a mile down the road. Thank you Maribeth and Andy for the excellent customer service!

Great friendly place, and I was trying to make a decision on which Storage place I was going to use in this area . But after working with Maribeth, there was no doubt this was it. Gave me the time to make my decision, and was so pleasant and easy to work with. The type of employee I would want handling my business.

Nice unit and pricing

The service was great and very helpful.Andy really helped me out giving me choices for better and closer access to my unit

Maribeth was a nice person to deal with. She made sure everything went smoothly with my move in. Thank you again!

Maribeth is awesome, she greeted us and was friendly. She had followed up with me the day before. She was super helpful and answered all our questions. She provided options and was a great help. Very personable, great service and honest. Highly recommend them.

We are a commercial user and have 2 lockers at this site. I find the community to be clean and visually appealing. Maribeth is easy to work with and always has a smile and a wave when I visit our lockers. The rental process is painless and swift and Maribeth walks you to your locker for an inspection before signing all the paperwork. We are on the ground floor and haven't had any issues with dampness or critters. A wonderful place to do business and store our things.

I went in for a new code and Maribeth greeted me and helped me out right away.! Love this place.!!

Am happy with service, andy was really helpful. He explained everything well detailed he answer all my question.

Andy was awesome! It was a super quick and a painless process. He showed me around and offered up any help I needed-Kristina Williams

Was very helpful in my moving

Kenneth is the man

Kenneth was great! He walked me through all the steps to getting my unit setup. He was very detailed and helpful! Great service

We were sold an undersized room, and up-sold many additions. (Including insurance which was described as mandatory) There was miscommunication on how the alleged mandatory insurance worked, and they only mentioned a convenient auto-pay feature after we refused to pay an additional month's rent on day 1. The unit measured to precisely 4'8" x 7'5". (see attached photos) We paid for 5' x 8'. If you're careful, you may note the "approximately" decorator in the attached screenshot of our contract. Unit size: - We instantly suspected the room was smaller than 5' x 8'. When we asked the on-premise manager if he could measure it, he said that he did not have measuring tape. (doubtful) - The manager mentioned that there were other units listed as 5' x 7' 6", and told us that the unit we were renting was specifically 5' x 8'. Therefore, this unit is much closer to (but still smaller than) the already noted 5' x 7'6" units. - The contract has an as-is clause that says the renter is accepting the unit as-is, regardless of the actual size of the room. How convenient. - Upon returning to the property to measure the unit, I asked the (different) manager what the policy was for having rented units advertised under an incorrect size. She said that all measurements are "approximations". Insurance: - We were informed that insurance is required - The agent said that they provide insurance through another company (reading between the lines, you can probably take care of insurance yourself, but at this price why bother?) so we paid for that - The manager incorrectly asserted that there is 0 deductible, but a flier in the office mentioned a $100 deductible

I’m highly impressed in the service I got today. Kenneth was very kind,patient and well spoken. There were no questions to be answered at the end of our appointment. Thank you Kenneth for making my move in simple. Merry Christmas ✌🏼

Kenneth was awesome! Extremely nice and helpful. Excellent move in experience!

We were very Happy with Maribeth service, kind and helpful to the check in process and check out. We strongly recommend this storage facility.

A quiet and secure location but very close to 101 and Woodside Rd. I worked with the weekend manager Kenneth to complete the rental agreement and get the orientation and found him to be very professional, thorough, and friendly. Rates are very competitive for this area although the lack of elevators might be an issue for some customers.

kenneth was fabulous! he stayed late to accommodate my schedule and was super helpful and friendly :)

Terrible and unorganized

Maribeth (The Property Manager) was very helpful in getting us into our storage unit quickly and efficiently. The price was also very good. I recommend this Public Storage for its great service, convenient location, and security.

I have been a customer here in Oddstad Public Storage for quite a while now and would like to say that the Property Manager at this location Maribeth. she’s been wonderful over the time that I was at this place. She is very professional, respectful, knowledgeable and knows her businesses, If I only give her more than 5 star, I will... Thank you so much Maribeth for all your help. You've been so wonderful!

Maria was very helpful I rented last week and was very pleased with the customer service she gave us

Great service from Kenneth! Thank you,

Maribeth is an angel. So helpful and so kind !

I came for a storage unit and I left with a new mother-in-law. Can’t recommend it enough, Maribeth was a delight.

Maribeth is so nice! Very helpful and makes moving in easy!

The property manager, Ashley, was helpful and professional and the property was secure and clean.

This location is right off the freeway. Very convenient. Maribeth was very friendly and helped me close my account. I would highly recommend this location.

I have been a customer here in Oddstad and would like to commend the Property Mgr at this location Maribeth, she’s been helping us over the years.. very professional, respectful, knowledgeable and knows her businesses, I’m giving her 10 star... Thank you Maribeth for all your help even if I know you’re busy you make it to a point to help us.

Fast service

It’s a pleasure to work with Maribeth, my wife and I been with this facility D200 for a while. She’s been very professional and very helpful in every way we ask for, she’s always avail herself to us even if she’s busy and smile at us even if we know she has a lot to do. We are lucky that we are able to deal with her, we highly recommend to everyone to store at this facility.

Thank you Maribeth. Excellent service !

Maribeth is a jewel!

Helpful and honest over the unit that your renting very nice kind and professional staff makes you feel comfortable and safe thank you

I’ve been renting from public storage for about 4 years. It is An easy and fast process. I want to thank Mary Beth for helping me and being patient with me as I forgot some of my documents.

Maribeth is the best customer service person I have had the pleasure of dealing with in a long time. She made everything quick and easy and was always smiling

My experience here was great. Nothing to complain about. Everything was easy and Maribeth was super helpful.

This review is for Maribeth. Maribeth is outstanding - professional, knowledgeable, helpful, and has exceptional customer service. I was stressed when moving into my storage unit and she helped accommodate me even when she was busy herself. I’d recommend this facility to anyone solely because of her.

Mari Beth is an amazing manager! The customer service here really needs it’s own review......clean, organized, and well maintained. If you need storage, go here

Great experience here. Very reasonable rates, convenient location, and the staff is very nice. I wouldn't think twice about storing stuff here again.

Nice storage! Everything is great here. Many thanks to Maribeth!

maribeth is the best manager ever!!!! the service and cleanliness was excellent! great location! great price I got a great deal!!!!

Had a wonderful experience here. Maribeth was professional, helpful and made me feel at home. This facility is clean, secure and I have access to my unit until 9pm which works better for me.

Very good service friendly customer service

Used this storage place for one month when I was moving in between apartments, and absolutely would not recommend. I received a lot of conflicting information from different staff, and when I called them out on their discrepancies, I was told that people that work on the weekends aren't local to that specific public storage and that they couldn't be trusted to give out correct information about that location. I thought it seemed odd that they would have this known problem and not fix it. Overall, highly dissatisfied and would not rent here again. The reason for 2 stars instead of 1 is that the staff were all pleasant, just not accommodating or helpful.

Maribeth was very helpful becouse i close my storage door but I didn't properly so people could open the unit and still my stuff but she calls me to let me know what was the situatuion to come and look my the door properly.

Maribeth made checkout super easy

Ask for "Maribeth" she is AWESOME! Very professional and goes out of her way to find you the perfect storage solution.

This place is in a very convenient location not far from the Highway. It saved us tremendously when we were in desperate need for a private storage for moving. The property manager Maribeth was very friendly and helpful .

On a broiling hot day I had to look for a storage place. I went to the facility on Oddstad Dr. in Redwood City, CA. Maribeth, the property manager was extremely helpful, very polite, and seemed to really care about my predicament. My son was helping me and he's hard to please, people wise, but when we left he said, "She was really nice and helpful. You don't often get that anymore." SO, Maribeth, if you see this, THANK YOU!

I would like to thank maribeth at public storage in rwc. She assisted my mother with her storage unit from start to finish. She is very friendly, helpful and a pleasure to do business with. Thank u, krystle and cecilia

Amazing Customer Service! I've only been assisted by Mary Beth who is the on-site manager for this building! She has been a great asset to my items, that I have had in a storage unit at her location for over two years now! She's kept them safe and makes me feel even till now that my items are as treasurable to me as they are to her! If ever missed a payment she would be the first to give you that reminder call; just to say please make your payment as it is due! So my review to this is yes I feel like this place is great to rent from! Clean, well kept, manager on site, professional & last but not least Safe area to keep items in a storage unit here at this location!!! 👌🏼

Convenient, affordable and Maribeth is very friendly, storage is secured!

Maribeth was so welcoming when we checked in. Overall 10/10 first public storage experience. Cheaper than comparable storage spaces too!

Had a mix up and went to the wrong location, but Maribeth, the property manager in Redwood City, was able to accommodate me. She found me a better deal than I had been offered online ($100 better), and had me in and out within 20 minutes. Storage space was clean and perfect for my needs. Great experience!

Great place: competitive prices with monthly specials you can't beat; private, off-the-beaten-path location, clean, awesome gate hours compared to everyone else in town; very knowledgeable, really helpful, super nice manager that is always accommodating & willing to work with whatever my needs; offers lots of options for managing account and payments. It all starts with the office that smells so good right as you walk in 😀 I highly recommend this place to anyone in need of personal storage space. You won't regret using this Public Storage facility!

I have been a satisfied customer for about a year now. Thank you to Maribeth, she has gave us excellent customer service. She is friendly and very helpful. I would recommend others to come to this location.

Maribeth the manager is awesome!

We have been a customer of Public Storage -Oddstad for over 1.5 years. Mari Beth and her team are always willing to go the extra mile for us- which makes our lives much easier. The facility is tidy and and has great access to the freeway. If you need storage put it on your list to check out. Judi Crane Landsmith, LP

To all, I ordinarily don't do reviews, but this place is horrible! I kept on being pestered to do a yelp review. Had it of been a one off thing, where they ask me politely, when I get the chance would you mind writing a review on yelp? I might of considered it. Each time I would go in to pay my bill, the first question I was asked is when are you going to write a good yelp review for us? Totally putting me on the spot. I recently paid my bill, which I've always paid on time!! Now for the second time they've raised my storage bill. Initially, when I was quoted my price, I was told it's a flat fee for the duration of the time I'm renting the storage unit. I called a customer service representative, who was rude, and was advised prices are subject to change at any time. To top things off one time when I went to pay my bill, in person, I was on crutches with an ankle broken in two places. The person on site said "Oh sorry I meant to lock the door, you'll have to come back in 30 minutes, I'm on my lunch break". So I sat in my car, had to wait the 30 minutes, & paid my bill. Obviously yes I'm looking for a new place to store my things. I'm just trying to see when I can take the time off work & have free time around my other obligations.

I've been storing my property at this location for a few years now. The location is convenient, and secure. The property manager, Maribeth, is very responsive and goes the extra mile to make sure that customers are happy - great customer service! Will continue using Public Storage here in RWC for many years to come-

Manager Maribeth is so accommodating and professional. Smooth transition from moving in and out, plus she handled an awkward situation with a rude non-customer correctly and professionally, great employee.

RUDE, RUDE, RUDE, RUDE!!! My wife and I asked to see a unit before renting. My wife lives with a spinal cord injury, The man, who said his name is Chris, was working. He was so unbelievably rude and insensitive. He even admitted that other people have told him that his customer service skills "suck." I chose this place because of all the excellent reviews. I wish we shared those good experiences, but instead we left amazed that anyone could be so RUDE, RUDE, RUDE!!

We used this facility to store excess inventory for over a year and were totally satisfied with the service we received both from this location and from a representative in corporate (Farzaneh) who provided outstanding customer service.

Last month when we needed the storage immediately , Conrado and I spoke to Maribeth and she gave us very good assistance on what we need to fit our needs and we are thankful for her professionalism and now that we have left and vacated we will recommend your place again. , thank you Maribeth👍.

Maribeth is very friendly and helpful. She helped me save at least 50% by advising me choosing a smaller room, which is big enough to hold all my stuff. Im very grateful to that!

Great experience, always clean and was a very convenient location for my purpose. Maribeth was always helpful and courteous. Just closed out my unit, been with them for years. If I ever have the need for storage again I will go back to PS on Oddstad Dr.

I have a storage in San Jose and in Modesto. September 2nd 2016, I went to my storage located at, 925 Felipe Ave, San Jose, CA 95122. When I arrived there that morning at 6 a.m. I was met with a security guard and a sign on the keypad. The security guard stated that the facility would not be open till 9 a.m. and closing at 6 p.m. the note on the keypad also indicated temporary hours 9 a.m. to 6 p.m. Prior to this and on the website the hours of the facilities 6 a.m. to 6 p.m.... . Office hours at 9 a.m. at the gates were available at 6 a.m. With a U-Haul truck I needed to move items from my s.j storage to my Modesto storage. I had the truck for 24 hours. I needed to get my stuff there and be on my way to Modesto in order to get back El Sobrante California call by 4 p.m. because I was going to have to sit and wait for 3 hours I was unable 2 utilize the U-Haul truck. I ended up having to bring the truck back the same day and it cost me $215 for the truck rental $40 in gas. I would like to get this credit back towards my rental space. Does anyone know how I'll be able to do this? This was not my fault. It would should have been indicated on their website notifying paying customers, that their hours would be changed. I would have not had any idea until I was in the Uhaul and at the s.j. facility. Now their website shows new hours. Do I have any recourse? Help!! See more

I usually go with a good review but I just don't feel customer service is up to standards here. Not vetu nice. I feel like I'm talking to my boss and my things are important. Not comming here anymore.

Maribeth is very experienced and knowledgeable in customer service!! Invaluable and extremely helpful!

Too pushy. Annoying phone calls. A couple people had their units broken into. Kind of expensive to. Can't wait to get my stuff out

Professional, reasonable price, great location! I spoke with Maribeth, she was very knowledgeable, helpful, and friendly. I highly recommend this place for your storage needs.

Maribeth exemplifies customer service and really went out of her way to help me one evening when I was coming in late on a flight and wasn't sure I would be able to get in before the gate locks at night. She gave me the assurance that I could get access even if I was a bit late. And on top of that, she's very friendly and knowledgeable in her duties. Would recommend to others.

Jennifer with Public Storage at Redwood City was very accommodating and helpful with finding the right size for the price we could afford. She looked into many other nearby public storage units for my family as well. Thank you Jennifer!

A good, private, and secure location and efficient staff!!

It was quick and easy to get a unit plus getting the deal as well was a bonus. I've had no problems with my items in the unit. It's reassuring to know that my personal belongs are safe, and I don't have to worry about them constantly. Also the staff is great; always available if I need anything.

I have had good customer service with Maribeth.

My girlfriend and I used other storage facilities in the past, but we decided to stay at this location because we are so pleased with the way it is run. The facility is clean and well lighted, which gives us a sense of being safe and secured when we visit at night. We enjoy talking to Maribeth. She always display a professional demeanor at all times; intelligent, and goes over and above her duties & responsibilities as a property manager, to help her customers. We appreciate her little monthly reminders, and her follow-ups about our visit. Keep up the good work Maribeth...

Es linpio. Manejer Maribeth.es amable. Tanvien es barato.

managed really well. very convenient

My boyfriend and I are customers of public storage and are very satisfied, ..Maribeth have been very helpful with us since day one, We feel safe when we see her walking around and saying Hi to us but we know she is just checking around we feel safe that way. The place is also clean, we will definitely recommend this place to our friends. Thank you .Maribeth

Maribeth is one of the most effective person I have ever met.Her courtesy and consideration for other is far greater then I have ever seen. I believe Maribeth is and will always be a great asset to your company.

Good private location and great customer service by property manager. Been at this location for almost a year never had a problem, i highly recommended

Very nice and accommodating. Safe and clean.

Wonderful unit. Excellent location and very clean. Jennifer, the manager was very helpful. A++

Maribeth has been very helpful with our storage solutions. We were able to find the right size unit for the right price.

Everything was smooth since day one here at public storage. Couldnt ask for a better experience for first time using public storage. Property manager maribeth was always there to help as well as the rest of the staff. Will use again if i ever need to.

Taslima Sayed has been a delightful young woman to work with. Please let her know that I appreciated all help and kindness.

Thanks Dorian! I really appreciate how helpful you were. Very convenient facility, easy to access, much appreciated. Keep up the good work.

I've never rented public storage before and Maribeth made the entire process incredibly easy! Upon arrival, Maribeth explained all the features of the facility thoroughly and showed me the exact space I would be renting. She went into detail every document I had to sign so I felt incredibly comfortable with the entire process. Thank you!

Maribeth is always a joy to deal with. She goes out of her way to make every experience as easy and efficient as possible.

Great service. Marybeth and Dorian in the office were very helpful

The customer service at this property is top rate. Maribeth has always taken care of our service and accommodates our needs!!❤

checked it out and it seemed like a nice facility. Doran helped me and was helpful.

My first time renting a storage unit was a fast and easy one. I was helped by Meredith who was very kind, courteous, and professional. She helped me find a unit that worked for what I needed. I'd highly recommend seeing her if you're coming to this location.

I had a good experience on this branch. The Property Manager, Maribeth is very knowledgeable on what she is doing. Her role does not end in the four corners of her office but also do an extra mile by making a personal call to ask if she was able to satisfy our requirements and remind us if there are other things that we think she can do to better improve their service. An experience can last a lifetime and impact a lot, no doubt we will recommend this branch and look for Maribeth .

Let's be honest. Finding storage in the Bay Area is increasingly becoming as challenging as finding actual space. If you're lucky enough to actually find a space and have the most helpful and friendliest team go out of their way to make sure everything is perfect, then you must be working with Public Storage in Redwood City. There's really no other answer. I've been to other storage facilities. These are the people that go above and beyond. Perfect customer service and follow up.

Juan R gave me exceptional service. He was fast, efficient, and very professional. I highly recommend this place!

marribeth is very unhelpful and sneaky in terms of getting information and trying to make you buy more than you need. it was very difficult for me to use my own lock and she was pressuring me very hard to buy hers when it was unnecessary. i wouldnt recommend going here unless you get a great deal on a space (which i happened to have gotten)

Maribeth was so pleasent. She was very thorough with her questions and actually got me a smaller unit since I was going to overdue it with mine. She paid attention to detail and I felt like she went through the whole process as she should have. I definitely will recommend this location to all my friends in the area.

Friendly staff, Maribeth has always been able to help me quickly and efficiently. My actual unit is across the bay, but paying at this location has never been an issue.

Maribeth was very helpful and friendly! Needed the storage unit after moving cross country to the Bay Area, happy I ended up at this location

I really love Marybeth very good customer service

I enjoy using public storage with the help of maribeth

See Maribeth, you won't be disappointed. We had a bit of sticky situation, and she was most helpful in thinking outside the box and resolving it with us! Prices here are fair and competitive, and over a 7 year period, my rent was raised only 4 times. They've also recently upgraded the hardware and locks, making it EXTREMELY secure!

Great clean storage property. Great service by Maribeth! Highly recommended.

Great service by Maribeth ! Clean and effecient facility.

The property is very safe and secure in an industrial area of Redwood City. The site manager, Maribeth, is very helpful with the administrative work and ensuring the satisfaction with the unit.

My experience was great. Maribeth was very helpful with the check-in and check-out process. I would use this facility again and recommend it to friends who need a storage facility.

Great customer service...andrew and maribeth thanks for always being there to help

This location was perfect for our storage needs. I checked the available units on the website and found a good fit for size/price. It took just a few minutes to reserve it online and I was immediately contacted by Maribeth who arranged a check-in time for me. She was very professional and friendly during our check-in, described the property and handled everything very smoothly. Thanks Maribeth.

Hoy fui a public storage con mi hermano y nos trataron muy bien maria

I've been going to this location for a couple of years now and Maribeth has taking such good care of me everytime I go. I know paying bills online is very convenient and its great for monthly statements to help balance checkbooks and credit cards but I thoroughly enjoy the personal service I get everytime I come here to pay my bill. For me especially, whenever I run into questions or problems Maribeth is always very helpful in finding a solution. You're good people Maribeth. I do enjoy looking forward to seeing you once a month, even if it is brief. Keep up the good work !!!

Maribeth helped me or should I say locked in a deal for public storage. I had been competitively looking for days. When I got there I was treated with great respect and she knew what she was doing because I was iffy but after her showing me the unit I couldn't say no if I wanted to.

My experience with Public Storage throughout the last couple of years been good. Then yesterday I went in to consolidate my things and move from a 10x10 unit to a smaller one. I was having trouble with figuring out which unit would fit me best for the stuff I had in my unit. So I went up to the front desk to ask Maribeth, who has helped me through the years. And she said "let's walk down to your unit and let me see how much stuff you have. " so we did, and right away she told me a 5x15 would be just enough. So I switched to a 5x15 and moved all my stuff over in a couple of hours and it fit perfectly. Maribeth not only just switched me over to a smaller unit but even walked down to see how much stuff a had an set me up with a perfect size unit. Now my things are perfectly stacked an fitted and even saving a little bit of money by switching. Thanks Maribeth! You have been so great and helpful.

I was right in the middle of a move when I realized I need to store some things. Found a Public Storage close to my location and reserved a unit online. When I arrived, Maribeth (the manager) was very welcoming and handled the finalizing of the unit rental quickly and efficiently. She even had moving materials on hand that I needed. The unit is the perfect size at a great price price and on a month-to-month lease which is what I needed. I highly recommend this spot! -Tim

The attendant (Marybeth) was very helpful and understanding. She helped me with the entire situation when my unit was almost lost due to an oversight.

Maribeth is the best watch guard!! I know my stuff is safe when she is on the clock

Maribeth is super friendly and helpful and she clearly keeps a close eye on the facility and each unit like it's her own. So far a wonderful experience.

Maribeth is great to work with; she is efficient and very pleasant! The site is well-run. I am notified promptly of any changes. It is a pleasure doing business with Maribeth!

I love to go to this place because of their staff especially Maribeth she is very accommodating. One time it was hot outside and I had my children and we don't have water and my children are asking water and she was very kind to help me out, she gave water to my boys and also she gave grapes fruit also. I feel blessed that some people will go the extra mile to help someone. Thanks to Maribeth she is an awesome lady.

So far so good! Krystal and Marybeth have personalized customer service which is really welcoming they both work with genuine smiles!

People are able to climb the fence and look around to see what things are in people's units when the doors are open. I've had intruders actually walk up to me when I've been at my unit and ask "hows it going". I just had about 7k worth of stuff nicked from here - lock was picked, and relocked back up again. Don't store stuff here! No cameras and basically no security.