Public Storage Self-Storage Units at 1275 California Ave, Pittsburg, CA

Great Customer Service!!

The staff at this location were all very nice and helpful. It was my first time renting and thankfully they were very knowledgeable and made renting easy and fast. The explained the app to me and even though I was hesitant about it they showed me how to use it and made it very easy and clear to understand. I’m going to recommend this location to everyone I know all because of the rockstars that work that store!

Ok good location

Sin duda Es el peor lugar para guardar cosas. El mes pasado solo podías entrar a tu storage en horarios de oficinas porque the gate no funcionaba . Solo para gratis ese mes porque yo necesitaba entrar a recoger mi herramienta a las 6 :00 am y ellos abrían hasta las 10:00 y eso no les importó …solo me dieron un número donde podía comunicarme pero no tuve respuesta. Hize un complain diciendo que iba a ser mi ultimo mes usando el storage. Voy a entregar la llave el día 1 de junio porque no pude ir antes por mi trabajo y resulta que tengo que pagar el mes de junio o sea que yo si tengo que ser responsable pero ellos nunca fueron responsables a lo acordado con el horario de entrada . La puerta de entrada duró más de 15 días quebrada sin duda es el peor lugar para que guardes tus cosas Ahora todo está pero ellos molestan cobrándome este mes que no estoy usando que pague por algo que no estoy usando este momento y cómo yo no los estuve molestando tanto. Para que me dieran el servicio que yo pague. Que irresponsables

Ann was great. She was very helpful, very professional and knowledgeable. And she was alway smiling.

Mario was very helpful and he was very nice.Great guy🤗🤗

Mario is very helpful and he’s a great guy

I could not thank Mario and the staff for their superior service. They welcomed me with open arms and answered all my questions. I cannot thank them enough for the service

Friendly service and decent prices to rent a storage.

I’m giving my review for my special friend Mario he’s a great worker & gives good opinions & very understanding ❤️

I want to thank Mario and his team for providing excellent customer service. Each visit was a pleasant one. Mario was always very helpful and accommodating when need. My husband and I appreciate it, and we will continue to refer others to this location. A Pleased Customer

Yesterday I stopped by to prepare myself to move and rent a storage. Keyniya was so helpful giving me information along with options and also Tyler was kind to show me the 2 different storage. Both parties was great. This is my 2nd time renting out a storage from same location and I have no complaints, the people that works here are professional and great with customer service but mostly very secure.

Cierra has been a great helping me around the property and navigate the Public Storage app. Great customer service at this property!

Anna treated my and my mom enthusiastically well. She was welcoming and comforting in helping us in our new endeavor. I loved the service 🫡

Best service. I have had no trouble and the staff members are the best here. Sierra and Ana have been so helpful and always ready to help when we need it and they always have the perfect smile when we meet them. I’ll recommend this storage facility anytime. The best I’ve come across. Thank you

Mario..Anna, and Tyler are the greatest. This crew here are always taking care of all my needs. They are always smiling and happy. They make me feel safe here. I'm going to go home and have a seven course meal just for them a six pack and a bag of chips.

Y help was amazing. She was so sweet n respectful. She help in every way. I just wish I remembered her name. Lol great costumers services

Very helpful and knowledgable , got in and quickly but made everything clear.

I remember the names of the individuals at this location how can I forget there names they were Mario and tyler. They gave me everything I needed and then some not only with the business we handled and the awesome service they gave me, but also with just staying alive and wanting to give tomorrow another try. Thank you for such good service and you guys have a blessed day.

Otro día más que no veo solución al problema, mi trabajo está ahí adentro sin trabajo no tengo dinero. Uno va a preguntar si puede haber una solución para poder entrar a su instalación ya sea caminando; y las personas que trabajan ahí responden de muy mala manera.

Nice and clean place. Very friendly staff.

Ciara was extremely helpful, polite and patient. Went above and beyond her duty. Appreciated her help

Mario went above and beyond. Awesome service

The staff was great.

It was a fun experience, very helpful

Dominique was amazing and answered all my questions and all staff in office made it very easy for us <3

You guys get a 1/5 for not returning my call. Be more responsible.

Good morning, I met with Ms Dominique and I'm pleased to say she met all requirement needed..very helpful, pleasant ,and keep a smile on her face..she will go far with your company...blessings.

10/07/2022 Clean and great customer service both Tylere and Mario were willing to help and answer all questions. I felt comfortable and supported by them. Tylere explained the difference of storages and was able to give me a walk through as well. Very informative. Recommend this PS. Employees seem to enjoy their jobs. 10/8/2022 I had to go back and change unit size. Anna was my CSR and she was just as awesome. She took her time and asked if i wanted a unit near the evaluator and she took her time in reaching. Found one and gave me another walk through. Ive been stratified both times I was there. The energy was still the same!!! YOU HAVE A GREAT TEAM at this location.

Mi favorito por años escojo este lugar .. ningún queja Margaret tiene carácter y actitud de una manager ejemplar.. sabe aser bien su trabajo.. y su hija un amor siempre me ayuda a pesar de q mi inglés es malisimo..

Really a helpful staff. Mario and Tylere helped solve a problem I had and get me the unit I wanted. They definitely went above and beyond. Additionally, the facility is very clean and safe. All the staff seem to take pride in making sure the facility is clean and the customers are safe.

Mario was super helpful with getting me my storage unit. 10/10

Very great place the people there are really nice and friendly

Mario was fantastic! The crew here was very helpful! Anna and Tyler all smiles! Great customer service.

Thank you tylere for your great assistance in my transition you are the best.

Tabitha is amazing wonderful customer service. So patient and goes out of her way to make you are making the right choice. I'm very pleased and well informed on how it all works. I must say I was very surprised and very happy with the service provided 5 Star worthy. Next time I am in need of a space I KNOW where I am heading.

You know what happen why I gave you this ratings

I reserved a 5x5 unit for $60 .at PUBLIC STOAGE .1 275 California Ave today of all days THE FOURTH Dominine is the lady that helped me got me in to a 5 x 10 for $30 with insurance . Thank you Dom was really going threw it and needing a place to put my things and when I saw how lil the five bye five was I about cried .. thank you for making my day so much better .... I could only give you five stars but you deserve ten ... **********

Staff at this self-storage facility have always been competent, pleasant, and upbeat. Great people to deal with!

Briana gave me 10 stars! Thanks for your help!

I'm only giving this 3 stars for public storage but I'm giving 5 stars to Tabitha. She is and amazing person she's shows concerns and cares for her customers. My unit was broken into and she was there by my side from the beginning to the end, to make sure all my needs were taken care of. You don't find many people like that thank you Tabitha for all your help you are such and amazing person!!!!!!!

This has been a blessed experience Tabitha went the extra mile beyond the call of duty. She really made our situation a lot more smoother and seamless we had to 2 get storages and she made it much better

I left a post at the wrong location but I spent the time to find the right one because that's how good Tabitha's help was in getting me started! I reccomend Public Storage, great people

Tabitha was had great customer service and help me with everything and told me great information thank you for the service

Clean facility.

I came in to rent a unit and nice lady named Tabitha was very helpful and informed she help me rent the space and today i stoped in having problems with app. She stopped and helped me . she is more than 10 thanks public storage

I came in about a week ago or so to get a storage and Dani did a awesome job at helping me find the right storage . Even now when I come in and she’s there she is always welcoming and super nice . Hire more ppl like Dani 🙂

We have a unit on another property and came in this office a minute after they were closed and Tabitha helped us out without worrying about the time. She didn't run and close the door. She was very patient and answered all questions and gave a number to customer service in case we needed more information later. I'm so happy with her service and we need more people like her working with customers.

Had 2 units here for over 2 yrs.. much longer than I wanted.. never had any issues.

Great customer service! Dani was very helpful and informative during a stressful time when I needed a storage unit quick. The process fast and simple! Thank you Dani!

2/1/2022 Let me start off by giving a BIG THANK YOU!! to “TINA” (employee @ 1275 California Ave, Pittsburg,CA)who helped me via phone, customer service was EXCELLENT! She solved my problem concerning “billing” VERY promptly. Keep up the good work Miss Tina, and blessings to you.☺️

Great customer service. Very informative and a very easy transfer of units as I was there to downsize my current unit. Forgot her name but love the purple hair!

Simple, efficient, thoughtful very kind and funny Tabitha is the best look forward to our time here thanks to her

They've been friendly, honest when detailing the rates, unit availability and heads up when rates increase! And MOST important the units are CLEAN and I'm in their air conditioned bldg which is nice during the summer months! 👍🏽💯😊😊

The process was made very simple and quick with the help of Dani. She thoroughly explained everything I needed to know, and made it a pleasant experience. The rates are decent and the facility is very secure.

Jaimie and her manager provided amazing customer service.

Thank you Tina and Jaimee for very service

Great rate for medium size rental! Clean and well lit facilities. Excellent customer service - Thanks Dani!

I had a great experience with public storage employer Dani she is great in making sure I received 5 star service

Tina is AMAZING! This location is clean, organized, and safe. Tina was a great source of expertise for any question I had. If you need a safe, climate controlled space to store your belongings, this is the space for you. Thank you Tina for taking great care of me.

Andrea was so helpful and nice, I just had to get that unit today! Thanks Andrea! Adding another Public Storage review for Dani. She was also very helpful and provided all the details I needed to transfer to a new, bigger unit! Thanks Dani!

If you ever plan on renting a storage space at this location, I high advise you to ask for and employee name Mele. She will go above and beyond to make sure you get the best possible deal that have available. She is very thorough and knowledgeable on what they have to offer. Her customer service is 10 out of 10.

This place is miss leading and false advertising. You can get in the gate at 6am and exit the gate at 9pm. But if you are there at the time the office closes, you will be locked out of the elevator. I was cleaning my storage locker out today 09/11/2021. Brought a load down from my second floor storage locker and got lock out of the elevator. My storage locker is wide open and my keys to my car/house in my unlocked storage locker and they shut down the elevator. I was 50 feet from the office and no one told me they that they turn off the elevators. When I called for assistance I was told that I was "shut out of luck". That there was nothing they can do. I will not ever rent from Public Sirage again. And if your smart, neither should you. Misleading advertising and misleading hours of operation... and I am not done with this place yet.. terrible customer service. Do not use this place. They are kyers

Tina was very sweet and helpful. She helped us with price quotes and space changes thank you Tina.

quick service, but under heated items

My experience renting a storage unit was great thanks to Nicole. Will recomnend.

Big shoutout to daya for her awesome customer service!! Took care of me and had me done within 20 min! She was also a new employee and already doing a awesome job!!! She needs to be promoted!!! Keep up the good work!!!!!

I just rented a unit from Nicole. She provided great customer service and was very patient and informative.

Tina is a huge help assured me we would figure this out, and told me it was ok, made me feel warm and welcomed. Such a wonderful lady you have working for you Public Storage.

Convenient location, next to freeway entrance and Starbucks. Facility is clean and Tina made the rental process fast and efficient. She was friendly, answered all my questions and did her best to find the perfect unit within the facility for us. Thank you Tina! Bob

I've started renting my storage since two months ago and I've been helped and my questions answered with nice hard working staff, thank you Tina

Tina, good service

Great

Cool storage. Brittany is very nice and helpful. She helps my dad who suffered a stroke.

We made a reservation with Tina and she was nothing short of amazing! She walk us through the process and we are happy with the superb customer service!!!

Fui a este lugar por un espacio de almacenamiento y el personal fue muy útil. Creo que su nombre es Mel. no hablaba mucho español, pero estaba haciendo todo lo posible y pudo ayudarme.

Great service from Olivia no problems

Amazing customer service! Very clean and welcoming! I recommend this place! And the prices are great and very affordable!

Tina and Mel gave excellent customer service. They crossed sold packing products and was very thorough in explaining process and insurance.

Tuna was very helpful and knowledgeable. A+ service all the way!

I liked the fact that there’s Good Security for getting access to storage. The only low point is not enough carts for off loading. I like 👍 the new setup for showing customers the viewing of size of units.. pretty cool 😎 Andrea showed great customer service on explaining size & cost of units... Keep up the good work!! Stephanie N.

I highly recommend using this storage facility. The customer service was amazing. Brittany and Tina made sure they went above and beyond to find me just the right storage and in my price range. Made me feel very confident that my personal belonging will Be safe.

Brittany was super helpful and helped us in areas above her job description.

I liked the staff; they are friendly, and the place was peaceful and inviting.

These ladies are very friendly, kind and very knowledgeable and the team work among them is awesome.

Elevator needs to be cleaned.

Alison was awesome. Very helpful and clear

Tina is a huge help! I was having trouble with my lock and she helped me figure it out! The way she stopped what she was going, assured me we would figure this out, and told me it was ok, made me feel warm and welcomed. Such a wonderful lady you have working for you Public Storage.

I actually rented a unit down the street at 525 California, but that property is completely self-service. I visited the 1275 office as they manage this location also. I worked with Andrea who used to be onsite at the 525 California property. I was considering two different size units, but wanted to see them. I also wanted more information about the location of the unit as I wanted an outside unit that was easily accessible. Andrea was fantastic! She showed me units at the 1275 location that were the same sizes I was considering. Also, since she know the other location so well, she recommended which was in the better location. I chose a location and reserved my unit. A week later when I took possession of the unit, Andrea met me onsite at 525 to ensure everything was okay. Such great service! Location is older but the unit was nice and clean. BTW, the 1275 location is very nice, looks brand new.

I had a very unique experience here. I hadn't realized that to change names on a unit you must empty the unit and put your storage in a different unit. Now seemed crazy to me but that was policy! They explained everything to me clearly. There office service was excellent and they answered my every question thoroughly. Even if i didn't like the answer. All in all it was a very smooth and quick turnover. And the cleanliness of everything was remarkable!Tina and her team was wonderful help to me!

And gelica has been wonderful she needs a raise Mr. King

This particular location has really great staff and they're really willing to work with you in situations

Great service. Just wish the buildings said what storage numbers was in the buildings. It took about 20 minutes to get to my little rental. Then found out that the number I was given was the wrong one, it was the one next to the one I was thinking was mine. Not mad about it though. That little mishap made me laugh. It happens to everyone. But all I can say to these ladies is to keep up the good work. You made my day alot better with the service you have provided me with this morning. Thank you. <3

Tina is amazing...she’s super welcoming and helpful. I was able to get out of their in a quick timely manner and left feeling very satisfied. Thank you so much for your help Tina.

ANGELICA WAS AMAZING GREAT CUSTOMER SERVICE NICE ATTITUDE

I opened a new an account at this location and I left super satisfied with the customer service and attention to detail. The representative that helped me was Tina. I highly recommend this place and Tina. In addition, this location is clean, the spaces look new, and this facility easily accessible from the freeway. Thank you!

Tina was very polite and knowledgeable. She went above and beyond to help us get a unit at an affordable price.

Tina’s customer service was amazing. She explained everything to me perfectly and made me feel very welcomed!

Thank you Tina, she was very helpful in every possible way. Just signed up for a unit today and hopefully our stuff stays safe in this storage facility. :)

Came to storage today and this lovely lady Ms. Tina helped me out and she was very nice , very welcoming experience i had .just want to say thank you and I'll be back

AMAZING. Thank u Tina!!

The lights keep turning off. And 1 employee told me I can only stay 1 hr. There's no way you can arrange your boxes in 1 hr . So I stayed more than an hr. Its a good place to store your stuff the facilities is very clean.

Buena esperiencia con Chelsea Abla español.te ayuda con todas las dudas que tengas..al100...

Nice and helpful and friendly.

Worst customer service ever experienced. I have been a great customer for 5 years now in this public storage location in Pittsburg paying my largest unit (10 x 30) promptly each month without fail. Early this month in Aug, a service rep called to inform us that our unit has been forced open and vandalized and she said this happened in May. First of all, why call just now? My daughter was furious and called the office only to be yelled at by Raven and the phone was hanged up on her when my daughter was asking to explain how this all happened. When I got to the storage on that day the same front office girls (Allyson and Raven) were giving me the worst attitude and rudely told me to to stay outside of the office by while I was trying to call my daughter to get her on the phone. They both were not helpful, in fact when I was about to leave after checking on my unit, Raven threatened me by saying that I will be evicted when I asked who their manager was. I think this kind of an attitude and bad customer service had to be reported. Another incident happened, a few weeks after the first incident, I got a call again from Allyson saying that my unit was (again) compromised and NOT locked and that I need to get to the storage ASAP. I said that I live about 1.5 hrs away and to call me on a Friday afternoon seem unreasonable. Besides I said I was just there three weeks ago, she did not explain more but said the only way to check is to get to the storage ASAP. I still managed to drive and have to clock out of work early. By the time I got there the office was already closed. I went to check on my unit only to find out that my unit was properly locked and NOT compromised. Really???? Why the phone call? Isn't this another very bad customer service? Not checking the facts first before they call the customer. This was a real hassle and very inconvenient and inconsiderate especially since I have to take my husband with me as he can not be alone in the house due to his medical condition and to get get there only to find out the inaccurate information that Allyson had provided. Mind you my drive to and back to the storage is about 3 hrs. Really worst and bad customer service and disrespectful workers - both Allyson and worst is Raven - had a huge frown on her face and anger in her entire demeanor. Not very helpful.

Very good service, very polite and helpful! Allison

Nice staff , friendly

Good people

I have had a couple different storage places and by far this place is the best.

There is a older lady that is rather rude. Even her co worker agreed she was being rude and unreasonable. She was raising her voice and speaking to me in a way that was I was an inconvenience to her when I was trying to be less bothersome as possible. However she seemed to go back and forth of what she was telling me and all i was asking "what would be the most easiest for both of us?" She was very professional in speaking to me I do not appreciate it. It seemed she was speaking to be out of spite and i only met this woman 2 twice for about 10 minutes. And that should he saying something. Its a bit farther but i moved my things to and cheaper place about half the cost they were charging me. I will add Allison is the nice one and so is Jason. They are always sweet. Avoid the unpleasant older lady there.

This was my first experience with Public Storage and I am very impressed. Staff was friendly and very helpful. I will recommend to anyone looking for a storage facility. Very pleased. 5 stars.

I have been renting at Public Storage for so many years. Moving and cleaning up at my old unit can be one of the biggest worries in my life and I don’t know what I would’ve done without Jason Mordecai’s helped. Jason went above and beyond helping me and explaining all the Public Storage policies and procedures when I’m about to gave up on my old unit. He was very helpful getting me set up with a new unit and he even offered to help me moved my stuff if needed. Jason provided me an excellent and professionalism customer service. He has an ability to help and understand your situation, I am very much impressed of his knowledge. Jason has an amazing customer service that needs to be heard and addressed to the highest person at the Public Storage Management. Jason’s friendliness and awesome work will definitely have me refer more people.

Margaret and Andrea and Jason are great. I have a unit at another location and the manager wasnt in the office. They were able to help me and resolve my issue even though they weren't working at my location. They definitely saved my day!

Margarett is the BOMB!!!!!!!!!!!

Great people Margret and Alison an all the other staff, was EXTREMELY HELPFUL, NICE, Great all around experience 🙂

Rude and disrespectful office personnel... Too busy on they're lunch break to help, unless your paying a bill. These people are rude and disrespectful, lack basic knowledge of they're job. Refused to show me the unit I was to rent and when I went to see the unit the door wouldn't open.

Great ladies and very helpful!!

Allison was great! Very nice people

Bobbie is the best! She took care of me when I came in and was very helpful! Public storage needs more employees like her!

How do I pay online?

Allison Did amazing job.

Allison was awesome!! Made the process painless and easy =)

I went to this facility yesterday. I was greeted with a smile then we proceeded with getting me a storage unit. I was unclear of which one was the best one because I didn’t need anything to big or to small. Allison was a big help with my decision she walked to through all the steps. I then decided on a 5 by 5 unit Allison then walked me to my unit and let me know everything I needed to know about the facility. In closing just wanted to give a big thanks to Allison for the great customer service

Allison has outstanding customer service! Helped me understand the rates and was super nice! I totally recommend coming to this facility!

Employee was extremely rude to me for no reason, and told me we weren't allowed to use the dolly anymore, ALSO for no reason, didn't even say why. I spent the whole day moving my stuff from one second floor unit all the way to a different, bigger second floor unit and still have a lot more stuff to put in there, and he had the nerve to say that we couldn't use the flatbed dolly. If I am unable to use what I PAID for at this facility then I would like a refund on this month's payment. The WORST customer service I've ever had, he was extremely unprofessional.

To of their employees decided to charge at my mother who is 62 years old and now going to a victim I was highly disrespectful the manager was not in for 2 days this happened yesterday Sunday April 6th 2020 I think it is disgusting the property manager hasn't gotten back to me and also the district manager I would never recommend to go to this public storage because the to employees are very rude and disrespectful and have no customer service

Chelsea was very helpful! Quick and easy👏

Chelsia and Bobbie were wonderful. Very friendly and helpful. Chelsia went over all of the rules and contract information. The place is clean and so are they. Thank you.

Chelsia and David great customer services

Great people. Made the experience fast and fun.

I have been renting at Public Storage for the last couple of years. The customer service has always been very helpful. Bobbie is very professional and she knows her stuff any questions that I may have had she always knows the answer. So glad I chose this Public Storage. Thank you, Janeé

I got there at a bad timing and chelsia , bobbie and david where able to resolve my storage problem I was looking for a couple of days with out any luck until I came here and meet up with this great customer service! Definitely recommend this place to anyone great costumer service and even help with any questions thank you guys!!

I always have appreciated the help and service from your employee Bobby. And Margaret. And i will continue to do business with you guys thank you so much for all your help and support. Your favorite customer John Hopkins jr

Chelsia was great today got me the United I needed

Excellent customer service!😊

David was great and the staff is awesome!!!

Chelsia provided amazing customer went above beyond explaining all rules, showed different size storages. Her friendliness will definitely have me refer people.

This place is by far the best place for any storage needs you might need , the best thing about this place is the workers and the customer service ! Especially Hannah and Chelsia ! They make everything so smooth

This location has always been my go-to location for a storage space when needed. This is my second time renting a storage unit at this location and have had nothing but great experiences here. The staff is amazing, they greet, smile, and acknowledge you if you are waiting in line. Jason was a great help to me and got things taken care of . Prices are also great at this location, so check them out here first before going anywhere else.

David had awesome customer service skills and all staff was a huge help!! Definitely impressed

Margaret provided excellent customer service to me in finding a rental space for an urgent need to store items for myself and a critically ill brother in a home who was given two months to live. I was absolutely frantic and needed understanding, ease, and convenience with the rental process. She was exceedingly knowledgeable in the space availability, storage policies, and even the online process went very smooth and was user-friendly per her guidance. She is a stellar employee and you should definitely give her a raise or promotion as she makes property rentals less stressful and easy access to the customers especially during difficult times and takes pride in her job! Thanks for everything Margaret!!!

David helped us out very efficiently and quickly. Loved it!

They are so nice especially the Manager.

so cant get in til or get in at 6 but dont open til 9? or is it like at nite close at 6 but we able get in til 9

Had a smooth experience with David. Raven was very helpful to show me units. And she went above and beyond by going back to the unit 1 more time to put the lock on for me. Bobbie offered a cheaper unit which was what made me ultimately choose this location

Dave was great. Good service and prices. Got us what we needed!

Raven was a blessing. She walked me through the whole process was knowledgeable about the property and was very friendly.

Margarett was very helpful getting me set up with a storage place that fit my needs. After initial fees, the following monthly fees are very reasonable.

Bobbie was very friendly and fun! It was an easy and delightful transaction!

This storage was very easy to move in and Bobbie is the best person ever 😍

Super clean and super secure

The staff at Public Storage on California has the greatest customer service. Erika was a great help, through, patient and took her time in helping rent a space. Margaret, have a great team. As a manager myself, you're only as good as the staff you have. I love your teams professionalism, accuracy, kindness and friendly atmosphere. Thank you for everything!

The staffs there are very professional and take their time and effort to show me different units and guide me through this process very professionally and very kindly. Highly recommend their service. Thank you so much for your time and efforts

Erika was great with helping me with my first time buy of a storage unit. This is to hoping everything goes well for the future

Bobbie was awesome ane we received great customer setvice. Thanks Bobbie.

I SPECIAL THANCA TO MANAGER BOBBIE, VERY PATIENCE,AND HELPFULLY

Bobby and Marg are the best!! I'm in what you would call a VERY tight spot and they were extremely helpful and kind. I appreciate everything thank you so much 🙏🙏

I reserved a unit here and when I had movers bring my stuff the unit was too small. They wouldn't refund my money, only saying that I should've known how much space I needed. I filed a dispute against the charge and received the money back. Within a month, I received a letter from a debt collector demanding I pay them for services that were never rendered. I'm very disgusted with the whole situation. It was very unfair and a horrible business tactic. Renter beware, if you're not sure how much space you need always go two sizes bigger just in case. In my case I went one size bigger than what I thought I needed. Even better, go with another company all together. Save yourself the agony.

Erika was very helpful in getting me set up with a unit, showing me what was available and getting the best rate. When I was ready to close my unit she took care of me and ever thing when very smoothly. Thank you Erika!

Raven was pretty, helpful, and very helpful

Very kind ..and respectful

Price, convenience & manager service - very good

Raven was very helpful and professional

Raven was very helpful and assisted me im selecting the best space. The only complaint I have is that they require you to purchase their lock, even if you have your own padlock.

Erica was great

They were very friendly I definitely give them 5stars

Great business. Very friendly

I was greeted by the associate, Raven, she was very respectful, responsive and professional, she was very knowledgeable about her facility and informative about her job. Thank you for making my transition, smooth and painless.

Thank you so much for all the info we got from you Bobbie, you are the best!!, all details, recommendations and your lovely and great attitude help my friend get a storage unit. Thank you

Erika was amazing and helpful. Great experience made easier by good service.

Erika was an exelent agent....she show us the place with a good attitude...I CAN TELL SHE IS ONE OF THE BEST OF THE WEST !!

Raven was awesome! Very helpful!

Raven was very professional and very easy and sweet help me a lot

Erica is wonderfull

Erika was Awesome. Great customer service. GO RAIIIDDDEEERRRSSSSS!!!! lol

Very kind raven thanks for your help

Lovely place such a good customer service thanks RAVEN !!

Bomb service by Ericka ask for her

Both ladies were super helpful and delightful! Service was swift and pleasurable. The grounds were well kept and secure. I would recommend this site to all my family and friends.

Raven is awesome!

Raven was a pleasure to be helped by smoothest transaction I've had in a while!

Moving can be one of life’s biggest worries and I don’t know what I would have done without Erika’s help. I am beyond grateful for her great customer service and efforts to make this transition so smooth. I love public storage and thank you from the bottom of my heart

Raven was Awesome and very Patience with us..

Raven took good care of me she showed me what I needed and also showed me different storage sizes and the customer service is A1 Thanks Raven

Raven was very friendly and helpful. She explained everything to me.. she answered all the questions I had . Very good customer services. Thank you so much for all your help.

Raven was very helpful. With a lot of experience and knowledge in the storge business.

Erika is awesome! Great customer service and helpful, awesome

On my moving day I realized that I needed a bigger storage space. The wonderful ladies at the front desk were able to upgrade my storage space in just a few minutes. They got it done just as the truck pulled up to the gate! Excellent customer service and incredibly patient with my requests!

How late can I get in my storage

Friendly staff. Always clean.

Nice place, insurance must be carried, but it covers you treasures from move to move!

The team here is amazing! Margarett and Bobbi have always been very pleasant and helpful with any questions or concerns I have. After having to switch units Erika was helpful and guided me through every step with accommodations as allowed. definitely happy here and content with knowing such a helpful team is around.

Erika and Margret were awesome! Great customer service and helpful, awesome ladies!

Erica and Bobbie were friendly and helpful, didn't feel rushed to choose my unit; Erika was very patient.

Bobbie and Ericka are so nice friendly and helpful. Made it easy for me. TY

I had a great experience the lady Bobbie has excellent customer service skills she was a great help walk through it all. A+ For Bobbie thanks for the help.

There great Bobby, Ericka and Margreat are all amazing and very helpful thank you ladies rock

We had a pleasant experience at this location. Margarett was awesome! She was friendly and put a smile on our faces. She was very knowledgeable about the Public Storage products. I will definitely recommend.

They have very good customer service and they work fast and efficient, Margarett , Bobbi , Erica I would recommend this public storage to anyone

The staff , Bobbie, Margarett & Ericka were incredibly helpful & efficient! These ladies truly customer advocates! Great sense of humor to boot 💖 Thank you for brightening my day!

Worked with Margaret after reserving my space online. The lot is better in person than on picture online. Margaret was professional and knowledgeable about any questions I had. During the tour of the facility you could tell that they take the time in making sure it's clean. Highly recommend this place if you run out of room at home.

Margarett was so very helpful

Margarett and Bobbie are the best employees they were very helpful and honest , couldn’t ask for any other customer service than what they showed me today ... Thank you guys!!!

We made reservations online. Within a day, we received a call from the manager to confirm. When we arrived, we were helped by Bobbie. She was very friendly and helpful. She explained everything to us while asking good questions to help make a decision on what size to rent. The entire process was a breeze and she was able to get us a bigger storage with really good saving. We are totally satisfied with the service and facility. Highly recommend!

Nice employees, clean

Bobbie was AMAZING!!!! I had so many questions and concerns and she answered them all!!! I'd only all my experiences are as wonderful as this one!!!

This facility was one of the greatest ones I experience ever and I really like the customer service THANKS

Bobbie has great customer service & was very helpful with me figuring out which unit best fit me

everythings is up to par late fees expensive storage late fees and solid security but one of the factors is the bathroom always smells bad like a seaman fish the truth its not me im telling the truth but the second time i went to your well taken carr of all facility the bathroom for the first time was really clean and toilet paper good scent of mint smells other hand i dont know your customers are all checked thoroughly through and out i know that secoriyty is the police department solid and i love not like that i recognised eberytime i shoukdve came with my oartner boyfriend to you directly but i forgot is that some storages that your customers who really are solid trusted patents might pay people to come and bring something there is done but i am telling you womderful storage business worldwide i think they stay there im sorry that i write this review now as i have come upon your business wonderful your business is still bumber one in providing tough security to things we cant bring back.memories as loyalty people dont speak because of jealousy and im writing this as a true statement they come in when me and my boyfriend his real email here comes and they stay there. honest regards god bless you more sincerely Seluvaia Lepolo Tuitupou.

Bobbie was awesome wonderful customer service great personality.

Margaret was very outstanding to me... Maybe I will come back one day.. Keep up the good work ladies...

We went in and spoke to Mrs. Margarett, she is a very nice respectful lady. Shes really helpful we had a storage that was to big and she help getting a smaller one and save money THANKS LOVE

When to see david and he was really helpful,also a great guy to be atound

She was great and I enjoyed everything she shared with me. margarett is the bestest of the best. She deserves a vacation.

THE BEST !!!!

Good storage place good security

Had to store a classic DB-8 and Bobbie the associate there was quite helpful. She made it very easy to understand the rules and gave me a tour. I think she needs a raise. No, I know it. Give her a raise.

I like this facility. Quite clean. Holds enough of my stuff and that's enough. Give Bobbie a raise.

Bobbie was the BEST!!!!!!! She helped me through every step, from a great tour to helping me get a great unit for a great price. I LOVE THEM.!!! THANK YOU!!!!!!!

Every time I done business of any kind with the employees in this location, by phone or in person, it's been a welcoming experience. Thank you Margret and Kathleen. Well everyone there gives the same level of excellence.

Bobbie was awesome.Excellent customer service Thank you so much!

Bobbie was fantastic, very welcoming and informative. Great customer service!👍🏻

Margarett, Bobbie, and Anna are all Amazing, and have great customer service. My experience was a good experience, and I definitely recommend this public storage to anyone, because they are caring, honest and they listen to you, and they can make a stressful situation a less-stressful situation. Thank you All for the Great Customers service, Laughs, Honestly 😉!

The store manager Margret was very nice and helpful entire staff is very friendly.

Margaret the manager there is amazing! Very polite and gives great service. She goes out of her way to help and assist you in every way! I wish I could give her 10 stars.

Margaret was absolutely delightful and was able to save me money too! Great laughs and recommend her 100% went over ever detail and i am very happy

Love the staff here. Had to get a storage immediately and was going through a really difficult time. Margaret listened to my heart woes, provided comfort and made the process of getting a storage that fits my needs as easy as possible♡♡♡I also called around to a few storages and am getting the best prices in town. Thank you all so much for all of your kindness and compassion. I appreciate you!

Good

Great staff very friendly and helpful. Would recommend to others.

Margarett was great. She made what could have been a stressful day a less-stressful day. I will recommend this facility. Thanks!

My first time going to a public storage, and one thing I can say off the bat. Margarette provided an amazing experience. She's very articulate and honest. Definitely one of the best customer service experience I've had as a customer.

Had an AMAZING Expierience with Margarate she is nice and to the point. It was wonderful doing business with her and looking forawrd to seeing her kind spirit again

Great service ! Bobbie helped me and did an amazing job ! Gave me a nice tour and made the paperwork a breeze ! I was in and out within 30 minutes ! Unit is also very clean and easily accessible !

Big shout out to Margarett she was our guArdian angel the one down the street rushed us out and sent us away thank God we got a better deal and ahe was kind,caring full of life!!!! I highly recommend her location 1275 public storage thanks again Margarett😙

Margot Marg is the bestest property manager ever. She is beautiful person.and I appreciate her excellent customer service. She is a blessing. Thank you

Margaret is the best. Straight forward and reliable service was perfect for our stressful move. We highly recommend Margaret!

Clean and people are nice

Bobbie is always very friendy and helpful everytime I come in.

The staff here is lovely and lively. Kind and well spirited! Margrett issued the contract and tour while Bobbie filled in the gaps with good conversation (in-between customers of course). This was a great experience, great customer service! 10 stars 🌟

Fantastic service! Bobbie and Marge are the best!!!🤗🤗🤗

I came in today and was created by two wonderful associates. They were very help and got me what I need at a great price. The gave great recommendations as to what would be best for my needs. Would highly recommend them! Thank you so much!

Bobbie and Margarett helped me find the perfect storage unit. They were very friendly and helpful and made it a very easy process. Highly recommend coming to this Public Storage.

Margarett was very accommodating and helpful with helping us find the right size unit and made sure we weren’t renting a bigger unit than we needed.

Fast and easy to do business with

Friendly staff, clean property. All in all good experience so far. Would recommend.

Really helpful and great customer service!!!

I never had a problem with Public Storage, the entire 2 years. The front desk is friendly and I would definitely come back.

Margarett and Bobbie the two most delightful Public storage employees that you could ever meet... I was immediately greeted with a friendly small and an offer of assistance... I went in wanting a storage unit and walked out with storage information and life lessons... What was meant to be a 10 minute trip ended up being an hour and a half full of helpful advice and a belly full of laughs. If your having a bad day I suggest just stopping by even if you don't need a storage unit lol.... 2 thumbs up and 2 toes.... 5 stars all the way around

I just want to brag on the services provided by public storage Margaret and Bobbie they have amazing customer service and I hope Margaret’s YouTube channel goes VIRAL !

Clean storage units with easy to access but they raise the prices by a lot for no reason.

I have had my storage unit here since 2015. Margaret and her team are absolutely wonderful, professional and efficient. The rates are very reasonable for the Bay area.

The crew is friendly and welcoming. The facility is well kept up and the spaces are kept comfortably cool 24/7. I highly recommend this business.

Our visit to your business was fantastic. Bobbie was super helpful and I will recommend you guys to everybody. Thank you very much!

Great place. Ask for Bobbie

Great service

Those lady made my day they are very nice

Very great service They go over and beyond to make you happy those ladies rock

Very very very very very good customer service those lady there is rock ‘n’ roll

I was able to come in after being late for my appointment and still get helped. Bobbie was very welcoming and efficient with helping me and others. She asked me about items stored, showed me my unit and helped explain my contract and answering all my questions. It was very fast and I was very happy. :)

Margaret and Bobbin are the best customer service employees that i have ever came across . Excellent customer service. ...public storage should more employees like Marare and Bobbie.

Margaret and Bobbie are so awesome and helpful. They gave me great information and helped made my experience easy and amazing. I would recommend this location to anyone that’s appreciates great customer service

I really love the staff especially Bobbi she’s friendly n. Very much helpful everyone is .

They are fast, friendly and work hard to give you good service. They want to give you the best value for your dollar and reliable security and they do. The manager was very helpful, she helped me reserve my storage space online to secure half off their regular rate. I really appreciated that. They were on time for my reservation and when they were busy they let me know they'd be right with me. They told me everything I needed to know about their policies my insurance and rental agreement in easy to understand language. They made storing my items as quick, convenient and economic as possible. If you're in Pittsburg CA or nearby I highly recommend this Public Storage location. The staff is also very honest btw. I bet if they weren't the cheapest location for your needs they would tell you.

Margaret is great ,shes so helpful i recommend everyone here

I really loved Margaret. She she showed sincere dedication to helping me get the best unit for the best rate. I loved even more talking with her. Real down to earth and very funny. Thank you Margaret you were great

Margaret is great she helped us out multi-task it was busy and she still helped

Margaret was very helpful I suggest everyone ask for her

I have rented a 10x30 space at this location for over ten years. I never had a problem, the property is kept spotless, and location is very secure. This all adds up to one thing: YOU’RE A STAR MARGARET !!! PS - your staff is top notch also...

Margaret is great and does her job very well! Will recommend anybody that needs storage to come to her

How much cost the rent?

I really like Margrette and Bobbie there, they are always so helpful and nice. Thanks for all your help

I just want to say Margaret went above and beyond to make sure I had the best experience at this location when I went in to rent my space on Saturday. The customer service she provided me was awesome! She explained everything very thorough, made sure that I got the right amount of space and even saved me money. Thank you Margaret you are the best!!!! 😊

Margaret was the definition of a five point star times five go there you'll feel at home

Scary place to go by yourself..

Bobbie is the best so helpful and explained everything to me she truly made a bad day better

Just got a rental space at this property thru Margaret and she was awesome and very helpful and informative....thanks a bunch

I really enjoyed talking with Margaret and Bobbie. They were very helpful and concern, Margaret has been there for me twice I adore her so much, Bobbie is also awesome, 2 great personalities.

I made a payment in colma near South San Francisco and although I paid for it on my debit card and in cash, the cash portion was not credited my account. Therefore it still showed I owed the balance. I have never asked for anything from Public Storage, but she offered to help me. I give her high praises and thanks again for her help.

I just rented a unit yesterday and had the pleasure of being helped by Margaret. Talk about excellence at its best! With Margaret, it's all about the customer. Not only was she very knowledgeable and thorough in explaining the rental agreement and rules, but she also took the time to give me heads up on what can happen if the rules aren't followed, etc, etc. She made sure I wasn't choosing a larger unit where I would be paying more than I should, and gave me pointers on how to make my belongings fit in the storage unit that's perfect for me. She also made sure I bought the right moving supplies that I actually need, and not go overboard in buying supplies I "think" I need. But most of all, I enjoyed the laughter. I told her she's my new best friend. :-) I had to return to Public Storage today to pick up the large boxes I left yesterday and had the pleasure of meeting Bobbie. I gotta tell you, she is Margaret's mini-me. Bobbie and I began talking and laughing as if we had been friends forever. Ladies, thank you so much for making a newbie feel at home. There are not enough stars to rate you!

I’ve never felt more welcomed when I walk into this public storage! Margaret and Bobbie give the best customer service, not to mention them both having absolutely flawless nails. Thank you for making my storage experience a great one!

The manager is nice.

Margaret and Maria were more than helpful. Margaret had a bubbly friendly attitude from the time I walked thru the door! My unit was clean and in a great location!! Happy storaging!!☺☺

Bobby is the best hardest worker there. If you need to rent a storage come see bobby she will hook it up. This chick cool as f**** 4real. 😆

David-The relief manager For Marget the property manager in Pittsburg Ca. are very helpful, understanding , and knowledgeable of the needs of any one circumstance. Thank you Davaid. As for Marget its like visiting family. Like going to your aunt, asking if there any room at her place to store a few things, for a short or long time, trusting your items are safe. Thank you Public Storage, David and Marget. Oh lets not for get the other team member Bobby. First months rent of a $1, helped get Affordable Carpet Cleaning Services to the next level. So to you. Self employed people, if you have more stuff than space, remember Public Storage has a space for your family, home,and bussiness to keep what you value safe.

Bobbie is the best person and funny she help me perfectly today 💗

They were very helpful

Margaret is super fab...akways a big help and extremely friendly...every time I either come in and calk in...

Margaret is great! She is helpful and informative. Her positive attitude is infectious!!

Нормальный сторедж, можно арендовать и контейнер на ярде.

Very helpful great customer service ..love this place so far

Andrea is awesome, very friendly and professional. She easily answered all of our questions which left us feeling very confident with our decision to store here at Public Storage.

Great experience Bobbie was very polite and helpful and made the process easy as possible I recommend everyone come here for their storage needs

Margarett is the best of making things right.

Margaret is very friendly and helpful. It is not to much that she can't help me. Great customer service skills and always keep me with a smile. Thanks for all your help.

Margarett was really great at helping me find the right size storage I needed for the right price. She has fantastic customer service as a property manager and doesn't hesitate to provide any information requested.

Really appreciated the customer service that Margaret t gave us. She went out of her way to give me everything I needed. And was incredibly polite

Great customer service! Andrea was so helpful and gave us all the information we need it. The facilities are really clean and the unit was in great conditions. We just had to get our unit here. If you're looking for a storage place this is a great location.

I came today to pay my storage unit. I was so worried about it the night before. But Margarett and Andrea were so helpful and amazing that all my worries were completely gone. They put my heart at ease and I can't thank them enough. God bless both of them.

I have found my experiences with this location to be quite painless. Whether it be to simply pay my bill, or to use the carts that are supplied for use on the property. Margaret is very straight forward in how she runs the office and maintains the property, which makes interaction with the office very pleasant, and sometimes entertaining. I would recommend this location to anybody looking for a no nonsense alternative to your self storage needs.

Alyna was wonderful from beginning to end of the process. She made me laugh and she was very helpful and polite great CUSTOMER SERVICE !!!!! Thank U ALYNA

Customer service is always top notch. There's not an issue that can't be worked or figured out. Had a unit here fora couple years now, and every time I call or come by, there is always a warm reception.

Clean and well kept. Margret was a delight to meet and have around when i had a question i would definitely recommend this establishment.

Margarett was awesome, finding me a smaller space for cheaper, close to my original space. She made it all easy to transfer, and now my stuff is safe and more conveniently located!

They are really nice and helped us out a lot. This is one of the best public storege i been to and everyone should come

I'm not usually one to do reviews, but I felt like the customer service at Public Storage was definitely worth the review. Margarett was so helpful and such a bubbly person, which made the visit there to get a starry unit even better. Definitely worth the 5 star review, and it's nice how they don't cheat you out of your money.

Less than a week my truck that I stored on their premises was broken into and a lot of expensive equipment I had was stolen. Their not liable from what they told me. So the cameras they have and the gate does absolutely no good. The robber hopped the gate, broke into several vehicles. They busted my driver side window and attempted to steal TV out the dash, so that's damaged and unrepairable, they stole my speaker box with speakers in it, and 2 amplifiers, they ripped my driver seat. I have a Harley Davidson Ford F150. I parked it there for safety because I couldn't park it where I was at and look what happened. PUBLIC STORAGE SHOULD NOT ADVERTISE SAFE AT ALL. Thank God I have my own insurance. I pray its covered.

The ladies in this office where so helpful to get me in a unit i needed asap! Even with my crazy day they made one less thing for me to have to worrie about! Thank you Margaret and Alyna and to the other young ladie whos name i cannot remember i really appreciate your time and kindness!!

Margaret has been the manager at my storage location since i got my unit in 2011, she is always courteous, and very helpful. Margaret and her team are professional and they are outstanding with customer service ..... If you need a storage unit in Pittsburg, CA go down to 1275 California Ave for the best A++++ service....