Public Storage Self-Storage Units at 15145 Roscoe Blvd, Panorama City, CA

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Office Hours
Mon-Fri 9:30 AM - 5:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Fri 9:30 AM - 5:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Storage Facility Features
- Climate Control Storage
- Indoor & Outdoor Storage Units
- Small, Medium & Large Storage Units
Office Hours
Mon-Fri 9:30 AM - 5:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Fri 9:30 AM - 5:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Storage Facility Features
- Climate Control Storage
- Indoor & Outdoor Storage Units
- Small, Medium & Large Storage Units
-
2'x3'Online only price$ 40/moSmall 2'x3'- Inside unit
- Locker
$ 40/mo $53Best Price Label -
4'x5'Online only price$ 79/moSmall 4'x5'- Climate Controlled
- Downstairs/elevator
$ 79/mo $105Best Price Label -
5'x10'Online only price$ 94/moSmall 5'x10'- Upstairs/elevator
$ 94/mo $125Best Price Label -
4'x10'Online only price$ 97/moSmall 4'x10'- Climate Controlled
- Downstairs/elevator
$ 97/mo $129Best Price Label -
5'x10'Online only price$ 100/moSmall 5'x10'- Climate Controlled
- Downstairs/elevator
$ 100/mo $133Best Price Label -
10'x10'Online only price$ 141/moMedium 10'x10'- Upstairs/elevator
$ 141/mo $188Best Price Label -
10'x10'Online only price$ 145/moMedium 10'x10'- Downstairs/elevator
$ 145/mo $194Best Price Label -
5'x15'Online only price$ 155/moMedium 5'x15'- Climate Controlled
- Downstairs/elevator
$ 155/mo $206Best Price Label -
10'x10'Online only price$ 161/moMedium 10'x10'- Inside unit
- 1st Floor
$ 161/mo $215Best Price Label -
10'x10'Online only price$ 172/moMedium 10'x10'- Climate Controlled
- Downstairs/elevator
$ 172/mo $229Best Price Label -
9'x12'Online only price$ 193/moMedium 9'x12'- Climate Controlled
- Downstairs/elevator
$ 193/mo $258Best Price Label -
10'x15'Online only price$ 269/moLarge 10'x15'- Upstairs/elevator
$ 269/mo $358Best Price Label -
9'x20'Online only price$ 288/moLarge 9'x20'- Upstairs/elevator
$ 288/mo $384Best Price Label -
11'x13'Online only price$ 312/moLarge 11'x13'- Outside unit
- Drive-up access
$ 312/mo $416Best Price Label
Nearby Self-Storage Locations
Self-Storage Near Panorama City
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
See what fits in different storage unit sizes
Panorama City Storage Units Near I-405
Storage units in Panorama City are conveniently located off the 405 Freeway. Public Storage is proud to offer climate controlled storage, indoor storage, and outdoor storage in a variety of sizes to help you get organized in Panorama City
Small Panorama City Storage Units
Clean out that hall closet with a 5x5 storage unit, perfect for tools, sports gear, extra luggage, and knick knacks. 5x5 storage units are also great for golf club storage.If you don't want to stop there, our 5x10 storage units can help you refresh the garage too, with room for camping gear, mountain bikes, patio furniture, and holiday decor.
Large Panorama City Storage Units
For anyone downsizing, retiring, or welcoming a new addition, our 10x10 storage units can help you make the most of your space by clearing out items like desks, bed frames, mattresses, and appliances.
Local businesses who are outgrowing their space can save themselves the hassle of moving with handy offsite storage for inventory and office supplies. A 10x20 storage unit can hold up to five rooms of stuff to help you stay organized where it matters.
Climate Controlled Panorama City Storage Units
With indoor climate controlled storage units and outdoor storage units with drive-up access, there's a storage solution for everyone at this location. For an ever faster way to get organized, use our eRental program to book a contactless move-in that works for your schedule.
For even more storage solutions, check out our storage facilities nearby at Balboa Blvd or Osborne St.!
At this Panorama City Public Storage you'll find:
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 508)
Excellent job and friendly
Tony is good guy he help me good.
Tony at Panorama City location was excellent! He handled everything professionally and with the quickness! All was explained perfectly,and in the most efficient manner possibly!THIS is the kind of employee EVERY businesses would benefit from having under their employment.
Very pleasant
Came in and Jose helped me getting into my space. Very friendly .
Tony is a nice guy and patient
Tony Was very helpful! Made everything easy
Tony good service
Thanks to Tony to help us out in renting our unit. Very helpful!!
Tony was amazing!!! Very very helpful!! Nice and great customer service:-)
Tony was great ! Friendly and efficient
I recently used Public Storage for my moving needs, and I must say, the experience was exceptional thanks to Jose, the manager. He went above and beyond to assist me during the moving process. His knowledge, professionalism, and willingness to help with anything I needed made a significant difference. I highly recommend Jose and the team at Public Storage in Panorama City for anyone in need of moving and storage services. They truly make the process smooth and stress-free!
A really nice place, very clean, and a spacious place. Tony is amazing man he was there to answer all my questions and to help with anything we need.
Tonny is very nice person he explained us very well about everything. I’m 100% recommending this place
Tony es buen Chico
Tony was such a great help and the process was quick and seamless
How much to Parking and Penn 2001 Toyota sienna for a month
Tony, is the absolute best. Very helpful and kind. It's a nice clean, safe and great locati9n.
Tony he was really helpful with the rental storage.. friendly and nice person.
Although my reservation didn't come through, Tony was amazing, outstanding employee!
Tony , was amazing and process my check in quickly!
Great service with Tony, thank you so much for your help and patience
had a good experience, Tony was very wonderful!
Thanks for all your help Tony!
Jose did great!
He was very polite and very helpful
Tony is a great help and works fast and efficiently..
Tony was very helpful. Explained everything with detail and answered all questions I had. Great attitude. Thank you tony…….Jesus & Elizabeth Rivera
Gracias a José pudimos encontrar el espacio que ocupamos. El nos atendió bien bueno y nos explicó todo. Buena suerte que el nos atendió. Una bendición
Thank you to Tony ! He was super helpful and provided us with a lot of information!
Tony was very helpful. Explained everything with detail and answered all questions I had. Great attitude. As well as the facility itself it very clean and kept. Glad I store at this location.
Excelente atención tony
Tony was amazing, very kind and helpful. Thanks for all your help Tony
Tony is the best 🙏🏻🏆
Thank you Tony for all your professional help.
Tony was very helpful and professional. Super awesome!
Tony was amazing!!! Great service and very attentive.
All staff is great - facilities is clean ask for Tony - he will give you greatest rates!
Definitely good service Tony helped me a lot thanks public storage
Buen servicio! Me atendió Tony hoy y era muy amable !
Great experience. Tony was very helpful and instrumental with my move-in process.
José was very kind and help me with everything. Very professional and efficient my experience at public storage awesome.
Tony was very patient and helpful in all areas of service. Great attitude as well. Give this man a raise! 🤙🏻
Cambian de opinión..ofrecen una promoción y no la respetan..son amables., sugiero sean bilingüe
Tony was a good helper!
Tony is a great worker, kind and very helpful and always keeps the restroom and the whole storage facility clean and proper.
Tony was very helpful.
The experience i had here was great, the people who work here are really friendly and helpful. The security of the storage its good . No problem or concern with my stuff.
Great service , Heidi was very helpful, she made it very easy plus gave us great price. Definitely recommend this place
Hi this is Josephine I rented a space from Chris at Public Storage he was amazing and he showed me different spots we ended up with the perfect fitting for me he was gracious about everything the finances they gave me the best deal and I just want to make sure that he gets a lot of praise for that thank you very much
EXCELENTE TRABAJO , Y AYUDA DE EL MANAGER OSCAR , UN SERVICIO 5 ESTRELLAS, NUNCA NADIE ME HABIA TRATADO Y AYUDADO COMO EL . EXCELLENT JOB, AND HELP FROM THE MANAGER OSCAR, A 5-STAR SERVICE, NOBODY HAD NEVER TREATED AND HELPED ME LIKE HIM
Eduardo thanks for everything. You made the process smooth. Awesome customer service 😊
Chris the property manager was very broad and very polite 5 star customer service goes above and beyond for customers . Helped me with all my process smoothly.
Will my questions be answered this evening?
What are your specials and do AAA members get a discounthow about senors discounts?
I have two Stars to public storage on Roscoe panorama City Cali. Only because they had a good first month 1$ deal but the refused to rent to me saying my id came up as red flagged but all they had was a same first name and 4 digits of i.d they said call customer service and I did and even they said they're not pulling me up I'm the whole database as reflagged .this messed up my storage..when I went to ask for a proof of red flag print out the guy had disappeared and didn't come back.forbkike 2 hours.o had to pay more somewhere else for something that's not my fault.ive never even used storage before and they didn't have concrete Info. I'll never go to them again.if I did have outstanding balance why would they register me with one name and only 4 digits of an id.nobaddress no last name no nothing.its b.s. .
Chris, the manager, was so incredible. He helped us move in and made everything so easy. Highly recommended! And speak with Chris if you want to make it easy!
Very nice ppl working in the office . Very easy to rent with.
Nancy was really nice and show me the storage
Need fix ac...nice people good prices
Excellent service very friendly.
Very helpful! Courteous 👍 Thanks Laura 😊
Laura excellent service thanks
Ms. Gabby is the best. So accommodating. She made my last day at the storage facility so easy.
Laura was amazing. I moved into my storage unit today, she helped me find my unit and answered any questions I had. Exceptional customer service. Would definitely recommend this location to friends/family.
Gerry was amazing, with awesome customer service. I felt he went above and beyond to assist me. This was my first time every using public storage and he answered all my questions and gave me piece of mind. I would recommend this place to anyone in the valley looking for storage. Thanks Gerry!
Laura has been amazing, your customer service is great. you go above and beyond to assist me. the one thing i love about the property is the security that it has and how well kept the property is! supper clean thank you
Thank you for your help Laura I really appreciate it
Thank you Laura for being patient and very nice. I really appreciate it especially with everything that I'm going through
Laura was the best. She helped with the transition from a smaller to a larger storage area with no problems. Thanks Laura.
Gracias laura
Laura
Laura muy amable, me trato de ayudar con el aumentó. Muchas gracias por tu ayuda
Laura has been nothing but amazing and helpful, she went out of her way to help ,me with an account as my grandmother was out of state and I really appreciate it. Laura thank you very much for the assistance
Jackie es muy amable siempre que vinimos esta de buena onda gracias
Laura and Jackie were a tremendous help at the facility. They provided me with extra time to move my items and did not complain! 10/10 would recommend storage here!
Delightful personable Laura.
Laura eres un Amor gracias por tu ayuda, fácil, rápido, bien limpio.
Laura has been amazing thank you
Laura has been amazing. Thank you for all the help and making my move in supper easy. Your are amazing public storage should have more employees like you.
Laura and Jackie were helpful , they answer ll my question without any complaint and by far best customer service.👍
Laura has been nothing but amazing thank you so much for your customer service and keeping the facility supper clean
Laura muy buen servicio. Gracias por ayudar en todas las dudas del servicio. Excelente gracias .
Muy buena atencion al cliente y la muchacha que me attending muy amable
Great service and very professional. Highly recommended.
Safe and convenient. Great stuff! Laura is amazing!
Laura you continue to be such a great person to deal with. Your professionalism and charisma is nothing but amazing every time I come in you already know which location I’m storing at and make my transaction so easy. Thank you girl!
Laura was extremely helpful in finding the best option and pricing for the unit we needed to store our pancake art supplies. If you have a chance to rent a unit from here, ask for her every single time. It's worth it.
Made my moving experience painless! Helped me pack up for my move and gave me a great price on a small storage! Special thanks to Laura for her kindness and professionalism. You saved me money and anxiety! :)
Laura has been amazing thank you very much
met with Laura, what an amazing person. made us look at rhe dofferent room options and got the best for the price!
Laura you are very helpful. Thank you for assisting me with the app. I love that this property is very clean
Thank you Laura for always being so helpful, this is why I will continue to choose this location.
Great staff and clean facility.
Laura hS the great customer service Ns the property looks so nice and clean
Laura gracias por la ayuda
laura has been great in assisting with app set up
Laura has been amazing
Gracias Laura por tu ayuda
Gracias Laura
Amazing customer service! Best location
Súper bien servicio!
Este lugar me dio buen servicio, lo recomendó!
Kind staff but not a very good management of keeping track of who owns what units
Laura was very helpful and a asset to this company.
Nice personnel really helpful..and friendly.
Tienen ofertas temporales por contrato
Laura help me out today very nice very helpful I loved her customer service she just made my day n I will tell my family n friends too come here thank u Laura keep up the good work n costumers service
Victoria is a great help to all of storage society
Great customer Laura very good thank you
Just made a payment it was easy but to much waiting time ...
Laura has the great customer service got to love her
Excellent service from Laura as staff
Gracias a Laura por su servicio muy nice
Laura has been amazing, very professional and courteous... Great attitude.Thank you for making my experience that much better
Excellent lugar y excellence trato en el public storage de Roscoe av California
Laura has been amazing
Great service. Nice people.
Great experience.Great location and dealing with Laura couldn't be more smother, shes very helpful and courteous. I definitely would recommend this place to anyone that maybe in the the process moving or storing there pr o property.
Laura excelente persona y de la atención ni se diga, me encanta
Gracias Laura por tu ayuda.
Great experience here with Carlos. I was taken care of in a timely fashion and squared away!
Came into this store and the people there were very professional and friendly! Had great customer service!
Laura really helped me out. Came in asking about how to go about renting. She had great customer skills, polite, and very clean.
Laura helped me today. She was very nice and even helped me find a public storage property close by which would better suit my needs! Thanks again!
Thank you Laura for always being so kind and patient.
I love this place always nice and clean. The employees are always helpful and friendly, specially Laura she answered all my questions and was very helpful. I would definitely recommend this place for anyone who needs an extra storage space.
Went in to pay my grandmother account. Laura the prorety manager greeted me and was very helpful. I love the fact that she kept social distance and was taking the messurements to keep the environment clean after every guest. One person at a time in the office and she sanitized after. It was a quick and confertable transaction.
Updating my review again. The staff at this particular location is very nice and helpful, I pretty much always end up running afoul of the corporate policies, which are automatic. But between this staff, their district, and regional manager it does get straightened out and I appreciate that.
Great customer service! Laura accommodated me with patience and answered my questions politely. Shoutout to her because she helped me really well!
Great service and very proffessional atmosphere. Area is very well maintained.
Laura, muchas gracias x su amable servicio, excelente en todas mis visitas, saludos
Tania muy buena person ayuda muy bien gracias
Laura has always greeted me with a great attitude. Makes my experience here always pleasant.
Laura was amazing help , she so understanding, would come back to get a unit at this location.
Good Service from tania thank you
I had the best customer service, Laura was polite fast and patient at the same time, provided details and accommodates my ever need. I feel like she truest went above and beyond . Didn’t pressure me to move on fast and pick. Customer service goes a long way. Keep up the great work Laura !
Good
U guys were great
Great service from laura r ... great service an great with customers
Laura was really helpful and attentive. She manages the front desk and helps keep the place clean too.
Laura was excellent customer service ✅
Came into this location and Laura made my experience great! Excellent customer service!
Really nice staff, great customer service, great place to store your stuff
This location is great! Easy to work with and great customer service.
This location is always clean and their customer service is Great. Victoria has helped me out a few times,she is always so friendly and helpful.
First time here and so happy that they helped me with my errand I would recommend this place ask for Laura she’s amazing Thank you Laura for your help plus the prices are affordable
First time coming to this location and I need to pay my storage bill. Laura the manager greeted me with a warm welcome. She seemed very interested in my wellbeing. The office was clean and she made sure offer sanitizer after my use of things. It was a easy and smooth time. I would come back I had a great experience! Thank you Laura your the best !!
Great service, great people. Recommend 100%
Me Laura is an exceptional super star worker .....The best
Hands down, Laura is exceptional employee. We came to get a storage space and she was so nice to show few units so we could know all our options. She was very patient, supportive and looked like she loved what she was doing. You can rarely fine such dedicated, motivated and hard working employees in such businesses. Thank you for your great service A+++
Marisol fue amable
Due to the pandemic I had to move some of my offie supplies into storage. I contacted public storage they had a unit available for rent... From my experience these days it is hard to find good customer service. Customer service has taken a complete backseat....until I meet the front desk person at public storage on Roscoe...her name is Laura.... her customer service skills were through the roof It was such a pleasure to experience I felt compelled to show her how much I appreciated her customer service skills, so I went out and bought a snack pack of goodies for her ...just to let her know How much I appreciated the way she handled me as a customer she is truly a dying breed. I'm so glad we picked this location. If she could teach her skill level This world would make it through this pandemic a little bit better... I wish I was allowed to give her more that 5 Stars...
Excellent service! Marisol helped me find the right size I needed, as well as breaking down the price. I highly recommend her and public storage!
Came to make payment marisol was very welcoming
Marisol siempre anda aqui manteniendo el lugar limpio y ayudando a los clientes
Gracias laura por ser muy amable siempre es un placer
I have been coming to thks facility for such a long time and i love the cleanliness and the friendly staff here Laura you are amazing thank you
Muchas gracias a Laura, usted me a ayudado mucho. Si necesitan storage por favor pregunten por Laura.
Laura has been helping us out on getting a fair & affordable deal with a stroage She is very easy to work with & patience. I would highly recommend this location & request Laura for any of your storage needs.
OMG . Ms.Laura is Amazing . Shes an Angel on earth from heaven . She will go out of her way to make sure her costumer are happy and find any way possible to help . Public storage really need to follow her example. Amazing person. Ask for Ms.Laura she is AWESOME. I GIVE HER 10 STARS but I can't cuz there's only 5. Thank you ms Laura
Veronica, your Northridge-located Public Storage manager, is a no-nonsense, savvy worker. She has the establishment's best interests at heart all the time. And yet, she's cool & smart, & adopts customer-friendly approach that makes her a valuable asset to your business.Workers of her caliber makes your company's image more appealing & marketable to potential customers around the area needing your very excellent services.
Laura
I recently rented a unit from public storage and I am very happy with my purchase . Laura helped me out during my move and answered every question I had. The facility is clean and secure. I am very happy I picked this location to store my things. I think my move was so smooth due to the very nice front desk girl Laura, she really made a stressful situation a lot easier.I will definitely recommend the storage facility to other people.
Laura and Marisol were great help,very helpful and kind Thank you Carlo
Laura was great and showed me the available units.
Great place to store ur items great prices and very nice staff
The staffs here are great! Very professional, and are really eager to help you for what you need! Units are clean and the hallways are very neat. Very recommendable. Thank you guys!
We rented this unit six years ago for parents' stuff. Put the Public Storage lock on it and two siblings kept the two keys (and marked them). No one's ever been back until today. When we went to open it, the key wouldn't fit. The Clerk On Site insisted we had the wrong key (it's identical to the Public Storage keys) and that "their system would show if we changed the lock and we would have notified you." After 4 hours of driving home to look for other keys, and to the sibling's house for a possible other key and finally paying $140 for a locksmith, when we opened the door, there was OUR OLD LOCK still attached to the OLD LATCH HARDWARE sitting on the floor in our unit. And it fit our key. We could tell the locks/latches had all been changed in all the hallways because you could see where the old latches had been removed. Update 2 days later: The General Manager called us to let us know that the OLD OWNER/MANAGEMENT had changed locks 4 years ago and sent everyone a letter. Obviously not a registered letter because we never received it and their system wasn't updated to show new locks were installed everywhere. The PRESENT MANAGEMENT has repaid us for the locksmith, and given us some restitution. The current manager was very understanding of the trouble this had caused us and wanted us to be satisfied with the outcome. He got to the bottom of what had happened before he came onto the job.
I am a person of business, and I have been to different storage locations but this is the first time I have ever been taken care of in such a friendly and kind manner, Laura is very knowledgeable, location is very clean. Thank you. Nate is very nice too
Hilda is the best Open during this time and risking it all to provide the best customer service she should get a raise ..... best all over
Muy. Agradable su personal.son muy amables y rápidos.!!
Muy seguro y personal muy amable
Hilda es muy amable y siempre sonrientes
I kept forgetting to put in the code for the elevators and Nate typed it in for us. He helped us with everything and is amazing at his job. Should be promoted to manager status. Truly the definition of EXCELLENCE!
I have never been treated with such respect and great customer service!!!!!Nathan was a great helper, explained everything in a way that I could understand, took his time to guide me every step of the way.....
Hilda es muy amable. Siempre que venimos esta limpiando asegurándose que la propiedad esté limpia...
hilda
Hilda me ayudó mucho la propiedad limpia
Hilda was really nice n helpful great service thank you for helping me
I had a positive experience at this location. It’s clean and the worker there was so nice and helpful. I believe her name was Angie, she was so polite I wish all the public storage employees were like her 5/5 :)
property is always clean and organized and customer service is 10/10 worker named angie was really helpful and friendly
Great service at this office! Good place to store and Nate was a great help and really knows how to sell a unit without feeling any pressure!
Great storage place with great customer service. Angie was especially helpful, assisting me with everything I needed.
Great place! Gerry was awesome!
Gerry was of great help to me. He's a swell fellow, very helpful.
Gerry was very helpful with me. Always nice to see him
MIZARABLE HATERS WITH THE MANEGER ON TOP
Angie and Gerry were very helpful
Gerry and Angie were both professional, friendly and very helpful. Place is clean and as I expected it to be.
Geraldo provided excellent service!
Great service from Gerardo Garcia. Will refer my friends
Gerry was great ! Its my first time at this location to make a payment and it was pleasant visit .
I was in a rush the other day and Gerardo Garcia was very quick with my request. Thank you Gerardo!!!
I was able to get all my questions answered and offered great options for storage. Definitely LOVED the friendly and informative staff. I feel completely confident about storing my belongings at this location!
I was greeted with great customer service by Gerardo. He helped me find the perfect unit size for. Definitely recommend this location to anyone looking for a storage space!
The staff at the panorama city location have been nothing short of amazing! Very accommodating and helpful and didn’t make me feel like my millions of questions bothered them one bit. Thank you Angie & Gerry!
Gerry fue muy amable durante el tiempo que rente aqui
Went to go pay my bill, Gerry made the process very fast and friendly definitely recommend this place to anyone
Gerry is a polite worker that answered all my questions and concerns with no hesitation. I will definitely recommend this place.
Gerry is the best! Thank you for your awesome customer service since the first day we came in. Looking for a storage unit to rent? Come here he made the process very easy and super fast! Thank you once again for always having a positive attitude everytime we come back. Keep up the amazing work👍🏼
Gerry was a great help, absolutely accommodating to all of my needs for a smooth and easy move
This place is very organized and clean, the staff is very welcoming. The main person that helped me out was Gerry , super cool guy.
I would like to Thank Hilda Hernandez for giving me a good experience at public storage
Great customer service !
Had to store a couple of my Sanchas belongings while going through my divorce place is clean no questions were asked. Appreciated that.
It's too hot going to the second floor of this storage. In the elevator it's so much cooler and fresh walk out boom. I just don't understand it. So does the stuff in the second floor can get ruined because of the heat. Ridiculous. Still paying 200 dollors a month and stuff when you touch you can feel heat. They get you with the 1 dollor first payment.
Hilda was so nice and helpful taking the time to give information and answer every question I had.
I had the pleasure of doing business with Mr. Ron and he is now at a different location and I'm going to miss his kindness and sense of humor 😄
Excellent attention and suggestions for a storage contract.
Highly recommend
Ron was super helpful! Just him alone will definitely be a reason why I will use public storage for the rest of my life!
Ron was super helpful and courteous to, not only me but, to all the incoming clients to pay their bill. He assisted everyone with patience and order. Left a happy customer
Good service very informative
The manager, Ron, was very helpful getting me a unit. Very nice guy, totally recommend this place. 👌🏼
Ron was a amazing guide when he was helping me find a storage unit thanks so much
Ron has good customer service he keeps a nice and clean place keep up the good work
I had a great experience while renting my 1st storage ever, Ron was helpful in helping me decide the size and what was better for my budget, thank you Ron for making my first experience a painless one, I greatly appreciate it.
Stopped to get info on a rental unit. Didn't give much thought to it being the of the 1st and a Saturday. Our was busy. However, Ron was great. Helping me with my questions, while still handling the needs of others coming in and out of the office. He's a funny guy. Thanks for you help Ron.
Ron was very polite and helpful thanks for being a good man
Mr.Ron has always been nice he keeps the property well kept and has really improved in keeping smiles on faces thanks Ron
Great experience with Ron. He was very helpful and he knows what he is doing.
Very Happy with Ron's Help he was a very nice man and answerd all my questions 23041
parking terrible
A+ - Ron, the manager, went out of his way to find me the perfect spot, perfect size. Always with a smile. always on time. Great prices, sometimes they offer promotions also. Secure. Thanks Public Storage!
Ron has great customer service skills, he is wonderful he has helped me and my girlfriend get everything together that we needed to get done. Thanks again Ron
Daniel is great.
Ron keep Avery nice and clean place and is very helpful
Great customer service. Cool and chill. Very low-key storage spot and Ron got my boyfriend and I just the right storage space right off the bat! Thanks Ron, you’re the man 🤙🏽👌🏽
Great customer service from Ron, helped my partner and I get a unit in a fast and timely manner. The day we walked in is the day we got our storage unit! Thank you for your help! Mahalo, Keali’i
Crystal has been so amazing to me. She helped me down size and I’ve been told by Ron the manager that I could not downsize he has been so rude to me. Bless crystal for how far she went on helping me She gives excellent customer service! She has been so helpfull I would definitely come back to her.
Thanks to crystal and shawn very fast workers. Extremely friendly definitely recommend storing here. They are both fast and friendly workers!
Best Public Storage in the San Fernando Valley, Shawn was extremely helpful. He deserves a promotion.
Dont waste your money on storage ESPECIALLY public storage. Biggest SCAM ever
I have store my stuffs in this storage place for the longest time and Mr.Ron is the best of the staff members.
as far as this public storage place would go I would say they are fine they have very good ample space The parking structure is okay The people that work there are very nice so that's definitely good The price is here are pretty decent as well I don't know too much about if that discounts and stuff like that but it's worth a shot you know
At arrival Ron was very helpful, showed us the spots he had available and answered all of our questions, good location and easy access to the elevator
I hadn’t been to my storage in 3yrs didn’t know they had changed the locks I kinda panicked and started to cry but as soon as I spoke to Ron he reassured me everything was ok and that they had sent a letter letting us know but most likely I didn’t read it. Thank you so much Ron for your great customer service.
Ron is great! He called me as soon as they opened to confirm and setup my reservation. He showed me the unit to ensure it was to my liking. And he was personable and professional.
Iv been dealing with storage places for a while but when I came here and met RON i felt at home he is very polite keep a clean place thanks ron for being you
Ron the manager was very helpful and friendly during my move in, he went out of his way to help in anyway he could. I Definitely recommend this location for fast and friendly customer service. Area is well maintained and parking is always available.
Great service from Ron helped any problems we had with our storage unit highly suggested!!
Ron was very helpful and patient with me and keep avery clean place i love coming inside
Ron is very nice and helpful and keeps a nice and neat place keep it up
Service is amazing and quick, Ron is very helpful and incredibly nice. Great Location!
Taylour is very friendly and helped us. She is patient and the facility is clean and secure.
Come get a storage they have all sizes
Thx
This is my first storage unit that I’ve had and it was a wonderful experience. Ron help me with my unit and my automatic bill pay. The place is well lit, clean, and secure. I recommend this place for sure.
Ronald was a extremely helpful. He made the entire process simple and easy.
I'm doing this for my grandfather; and he would not stop talking about how Wonderful and nice the manager Mr.Ron was for him and his belongings. Thank you so much for your politeness towards my grandpa and making a sticky situation better Mr. Ron thanks so much, Happy Holidays
Went to this location to find a space, but they didn’t have what I needed. Ron helped me find the size I needed at another location and with a good price!
Ron was very helpful and Curtious it was a pleasure doing business with you
This place sucks Ron is super rude
The manager Ron is the best! He showed me several units so that I could pick the best one for my stuff. The facility is absolutely immaculate and secure. Thanks!!!!!!
Making a big move to CA and spoke with Mr Ron about storing and pricing..I know that I had a lot of questions and concerns about the facility but Mr Ron went above and beyond to reassure me..he listened and did not rush me off the phone..I will be using this storage facility without a doubt..Thanks again Mr Ron
Ron is a very pleasant person and takes really good care of me and my grand father he runs a tight ship thanks for being you
They are very nice and helpful
Ron was very helpful, knowledgeable and trustworthy! Which gave us so much peace of mind!
This place is a great place to rent from the onsite manager Row was super awesome he really help me out he went above and beyond postponing his own lunch just to make sure and get things ready for me and make sure I had a cart to move my stuff that was pretty awesome how many people have anymore what they do quality genuine customer service so if you want to place to rent from with the old school values and hospitality then this is the place for you
I met Ron he is a outstanding man and I appreciate the business
Daniel was super helpful and informed me of all the procedures and had a very good sense of humor!!
Mr. Daniel was of great help and very honest,helpful.
This manager keep these place nice and clean Ron was very helpful
Ron keep a tight ship
Ron is very nice and keep a clean building
Ron is very helpful and keep a clean house
Excellent place and staff. I reccommend this to everyone....Ron the best and Shawn too.
High prices but EXPECTED.they get you in the city.
They will raise your rent 20% every year, so be prepared for that. They will also tell you that they will pro-rate your rent if you move out before the end of the month, but this is a lie. I notified in advance and moved out on the 6th under this assumption then they refused to pro-rate the month, which screwed me out of over $300. The said it is corporate policy. Also, don't believe all the 5 start reviews. They ask you to review on move-in, before you realize they are going to lie to you and get every extra penny out of you they can under the guise of 'corporate policy'
Ron was helpful, and very knowledgeable
Excellent service at the office, good place to store your stuff. staff are really helpful if you have any questions
I Ildo is an awesome employee helpful respectful and great sence of humor I recommend this place to storage anything and ask for ildo
Came in here to rent a storage and had ildo was here to assist me and let me tell you this guy is amazing went out of his way to show and and explain everything to me regarding space and prices this guy is truly what customer service is all about if you need a storage come see ildo at public storage on roscoe blvd
Buen lugar accesible de presió
Best place to storage your goods that don't fit in your home, garage or business, clean and climate it's always spot on!
Ron the manager was incredibly polite and helped us get set up nice and quick! Building look good to go too.
This is a great storage location. Ron the manager is great with customer service. I would definitely recommend this location to anyone looking for a storage unit. Always ask to speak with Ron.
Ron the property manager is very considerate, professional and because of him I will recommend others. Shout Out To Public Storage #23041!!!
Ron is outstanding! He has been very helpful in person and over the phone. This location gets 5 stars
Stopped in to get information for my mother. Ron was very friendly and helpful. Will more than likely be using this facility when Mom moves in a few months.
Great, friendly, helpful customer service
Checked in At the end of March, and we met Ron there to get the job done. Ron is a very nice and respectful older gentleman he’s very straightforward and tells you what you need to know as fast as you need to know it. He handles himself well and also i can tell he’s a very hard-working man. I moved at the beginning of April and lost my keys Ron was able to help me get back in my storage following the proper protocols that the public storage issues and get my stuff out and check out in time ! I appreciate all of Ron’s hard work I’ve been to many public storages throughout the last year and I could say this is by far the best customer service I have had. He remembers his customer faces and he does his job as he should never had a problem and I highly recommend the storage facility .
Very helpful and nice service. Thanks Ron
Ron was so friendly and very helpful with everything!
Ron was very helpful, he didn't mind that I had a bunch of kids with me. Location was very close, and the deal was very affordable. I'm glad I chose public storage. Thank you Ron
Ron was of much help.
I have storage here and it is upstairs because it is way cheaper but it sucks that the elevator is always broken. I have some heavy things because I store catering equipment such as insulated cambro food carriers. If you're upstairs bring a dolly or some help, if not then you're good because the floor level units are drive up. The place is kinda old but they keep it up by painting the stairs and walls/doors.
Had a great move in experience today. Ron, the manager, is fantastic. I got an on-line quote for the size room that I needed and made a reservation. When I arrived, it turned out that the room was still filled with someone's abandoned things. Ron handled this situation beautifully. I could not fit into a smaller room so, for the same price, Ron found another storage room for me that's a bit bigger. I had movers waiting to help me unload and everything went smoothly and quickly. Ron is a great representative for Public Storage and I thank him for so gracefully handling what could have been an unpleasant situation and keeping my business.
Ron was very helpful and knowledgeable and I have enjoyed talking with him during our move. Jamie
Ron was kind and friendly he did a great job and it was easy and hassle free. Lupe also did a good job and answered a couple of questions. I would recommend this place.
The Units are very clean. The Staff was very knowledgeable. The manager, Ron get’s an A++. He knew everything. He listen and was able to resolve my issue.
I love this public storage! I’ve been renting for a year now. The staff is always so nice and welcoming. Ron is always kind and professional.
Cinthia she help us really good thank you so much save us to drive to a other storage unit thank you Cinthia for the help
Resibi muy buena Atención de las dos personas que me atendieron.
Cindy Cynthia were so amazing because I was lost and didn’t know what I was doing. I have had bad experience in the past and they explained everything very well to me. Thank you guys so much because customer service in this day is not good any more
Cindy was such great help!! So was Nelly. Both so welcoming and with great customer service. Cindy showed me a few units until I found the right one. Now I'm set and ready to move! Made the experience so easy and quick. With a smile on her face the entire time. They're both great I recommend this public storage
Great customer service from nelly and Cindy always smiling when I come in. Super nice and friendly ! Def recommend.
Cindy helped me out today with my storage rental and she was very professional and friendly. Much appreciated, and thank you Cindy!
Thank you to Amy! Yes, her name is Amy. She provided me with the BEST costumer service. She made things happen and very helpful....Say HI or ask her if YOU need assistance....But all of them are helpful...
Very fast and easy to move in, Cindy did a great job. She was really friendly and professional. Spoke very clearly and made it easy to understand the terms. Thank you!
I have been a long time customer of Public Storage and have had excellent experiences all around and am particularly grateful for this store on Roscoe and for manager Cindy's expertise, warmth, kindness and amazing help!!! I highly recommend this facility!!!
Cindy was very helpful and helped me get my storage needs met. And very professional. With her hard work she got my business. She's very sweet and nice. Made me feel welcomed right as I got through the door. If i could I would give her 10000x stars instead of just five. I recommend Cindy. She's great!
Cindy is so helpful and nice. She has amazing customer service. I have not ever walked in a place and felt so welcomed. Everytime I go to my unit i pass by the office just to talk to her. She's not just any worker she makes you feel more then just a customer. Thanks for everything Cindy!
I came in today with alot of questions regarding my unit and thankfully Cindy helped me with all my concerns! She's great and so patient. She had a few other customers in the office and managed to help us all in a timely manner. She's so sweet and a huge welcoming smile on her at all times. I reccomed Cindy she's great. Thank you for all your help will keep my business thanks to Cindy's help.
We just love this location, Cindy was a pleasure to work with. Thank you so much for your help with our storage needs.
Cindy was very friendly and helpful and made the process of moving in super easy. She was the only one working when I went in and she managed to get to me quickly while still helping the other customers.
I had a great experience/ customer service thanks to Cindy! She helped me get into my storage regardless of the situation she was very helpful and welcoming. She was very understanding and patience I really commend her for any assistance needed! Thanks once again Cindy I really appreciate the help ☺️☺️☺️☺️
Very ethical and professional , I was in and out in less than ten minutes with my new storage, Thank you. Cindy & Maria, A+++++
Cindy and Maria are amazing! Great staff! Amazing customer service!!
Maria and Cindy have been very helpful great property
Shainy was extremely helpful in a tough situation, good place , clean and orderly. Check it out for your next move.
The lady that's there everyday with the nice smile very nice thanks for giving her help.keep her. 91405 ca
Maria provided me with good customer service I would recommend this facility
Out of all the public storage locations in California this one is by far the best. The service is spot on. They are strict because their level of responsibility and professionalism is best to non. I'll recommend them time and time again. They are definitely a model to follow. Maria, the manager at the location, will take care of all your storage questions and needs. Thank you for all your help.
Maria was very helpful.
Always the best place to bring my stuff thank you Maria for all the help and for all your patients!
Shaney was super helpful and sweet. This is my first time using a storage unit, and she made it easy. Thank you!
Excellent service from shainy and Maria! Location sucks though you can't park on the street at certain times and you can't get a full size uhaul on the property.
Maria and shainy are super cool and helpful. Make everything super easy.
Though it was a little stressful accomplishing what I needed to accomplish from transfer from one facility to another for a larger unit Shainy was nothing short of amazing. Public Storage should feel proud to have an employee thst represents them with outstanding people skills. Shainy was helpful, polite and extremely accommodating. Thanks again Shainy. Brian Burkle
Maria was really great good customer service gave very good information
Ayi encuentras desde articulos escolaares asta articulos comestibles asta para mscotas si
Maria provided us with great customer service and was very helpful. Definitely recommended :)
Came to check out and get info and wasn't coming in with much expectations as soon as I walked thru the door and I was greeted with such a bright smile and a welcoming hello by this young lady named marie every question I asked she gave me assertive answers and also told me about all their specials and benefits of each unit available.... so happy I got a unit at this location convenient ,and great customer service def would recommend this to family and friends
If I could I would give no stars this facility is so dirty the parking lot is not being clean at all. Me and my friend were waiting on the big girl property manager and so-called Maria she is the worst she's stereotypes people just because they don't have money she is going to deny any promotion to them and upon completing the rental she and forced us to have insurance which is illegal for her to do she said I am not able to rent any storage at Public Storage if I decline her insurance. This is ridiculous I already have insurance which would mean I would have double the insurance that I do not need she also told me that I am unable to rent due to the fact that I am not buying her lock. I do not need to buy public storage lock they overprice when I can get the same brand somewhere else. This is very ridiculous she is very rude me and my friend fell so uncomfortable that we were not able to rent due to her incompetence so now we are struggling to go to another storage facility after we wasted two hours of our life in this messed-up filthy facility. She is always on her phone and she ignores the fact that we need a storage. She then said we can get a deal if we buy at least one box which sounds very like a scam to me. So I decided to take my stuff and store somewhere else because of the fact that she humiliated me and thought that I had no money to get no lock and no insurance. We waited for about 45 minutes for her to come from wherever she came from she then said she was in her lunch isn't a lunch 30 minutes not 45 minutes anyways I do not recommend this place whatsoever it is so dirty so disgusting horrible driveway and horrible customer service from Maria I am so disgusted with her as we were walking out she tried to put her charm on another fella to give her a review she even grabbed his phone but that is not my business I am just letting you guys know beware do not get the insurance do not get the lock as it is not required. I have many friends that use public storage and I will let them know of my experience and if they went through something like this best believe we are leaving our reviews in this property mainly due to the fact that she care more about the guys review than our personal storage needs. Asking her for her managers number she simply replied she is the property manager and if I wanted to get higher than her will that would be impossible because of the fact that she runs the whole property. Maybe if she didn't take 45 minutes and her lunch she would have gained great customer. You should stop eating amd getting bigger in front of customers and take care of business that's why you were getting paid for. PROPERTY MANAGER MARIA IS HORRIBLE.
Maria is awesome she has made my experience at public storage great!
Love ur service you. Your employer that sits in the front of the desk that be there good worker very helpful
Great service, Maria and Alicia were excellent
Alicia made the rental process very easy. Maria was very nice as well
Alicia and Maria were very professional and respectful in the way they handled me. Thank you !
I've seen this facility change management a couple times hands down Maria has been one of the best. Every time I come in she has a smile on her face & answers all my questions. I've seen her interact with other customers and she is the same way with them. Would highly recommend this storage place
Maria was very nice and showed me everything I needed to know glad I became a tnt here
Maria was so helpful! I came in to pay my bill from another location & helped me out with my log in information so I can pay my bill on time next month. Very nice young lady would def recommend this place
Nice, clean place with exceptional customer service! Maria helped us and she couldn't be any nicer. Since this was the first time I had ever rented a storage unit I had tons of questions. Maria took the time to help answer all my questions and put my mind at ease. I highly recommend this place!
Maria & Evanna made our move in experience extremely easy & provided us with great customer service thank you girls.
MARIA AND EVANNA WAS VERY NICE AND HELPFUL IN THE SERVICE AT PS. THANKS LADYS
Maria has always provided me with great customer service
Maria has always been such a great help since I started renting at this facility.
I showed up to setup a unit, and Maria was very polite and accommodating. I'm glad I chose this location.
Ruby and Maria have been awesome! Great customer service provided by these two lady's
Ruby y Maria son muy amables me atendieron muy bien..
Ruby and Maria are awsome they are so nice so pretty so helpful so everyrhing love you guys thanks again
Maria has always been very helpful. Great customer service and always with a smile. Nelly is nice as well thanks girls
Awesome customer service. I would defenetly recommend it.
Maria has been such a great help every time i come into the office. Very friendly
Maria was very helpful, she provided me with great customer service , and had a smile at all time
Ruby and Maria are awesome and dope, real cuties!....😃😃😀😍💚
Maria and Ruby have great customer service and helped me out fast and with a smile
MARIA & RUBY PROVIDED GREAT CUSTOMER SERVICE GET NICE PEOPLE
Great customer service!
Public Storage was running a $1 for the first month promotion. I called the hotline and they booked me a 5x10 for that price. They asked when I would be coming in, and I said the next day. So my unit was on hold till then. They also told me that the Public Storage Facility would be calling me as well, but that everything was set. I ended up having to make a bunch of phone calls to organize moving agendas and I missed the call from the public storage people. But I called them back and asked if I could come get my unit today instead. They said that was fine. Drove all the way there and it turned out they gave my unit to someone else. I was PISSED. I demanded that they give me the original price promised to me and not make me pay for their half off special. They made a phone call to their manager and got it sorted out. Gave me the special I was promised, and were really nice about it. So even though there was a slight mix up, they delivered in the end and I got my unit!
Very accommodating. Have a lot of knowledge on the business. Two thumbs up!
Maria provides me with great customer service ever
Maria is awesome!!!
Maria provided me with great customer service
Maria was very professional, fast, & def helped me with my storage needs. She made me feel very safe and secure. This is my first time renting with public storage . Couldn't be any more pleased with her customer service.
Thank Ruby for getting my keys to me as early as same day instead of waiting for a week! Your awesome!
I rented here for about a month and couldnt be any happier. The girls (maria and ruby) are really helpfull and provided me with great service.
Maria & ruby are great! Always provide me with great customer service.
Ruby y Maria Son muy amables.
Maria answered all of my questions quickly and clearly. Thanks for your help!
Ruby and Maria were great! Definitely made me come back to rent with them . Great customer service & professional.
Ruby & Maria We're very professional, helpful, friendly & compassionate to our needs. I highly recommend coming to this location and personally asking for them.
Ruby and maria are excellect provided me with great customer service. Would def recommend
Ruby & Felipe, THANK U 4 great Experience with Storage, :-) Our Family comes to California and we gonna need even more Units. So, we'll come here again, :-) Helen n Family
Ruby, Daniel, Jennifer were awesome and very hospitable
Thank you ruby for a special day today I judt asked for information about storsge abd ruby wen beyond help she took her time and truely cares about customers
Patty was great! Excellent customer service! Highly recommend others to stop by!
I was VERY impressed by Patricia, the manager on duty at the time we required service. She was very warm and personable and she was QUITE informative advising us on the best size unit for our needs. I would DEFINITELY recommend Public Storage Panorama City for anyone looking to store their items.
Maria provides me with great customer service
Came in to make my payment Maria was very helpful . Very professional
My experience was very good Daniel helped me out a lot and was very curtious and professional with the process. Room was perfect size and found everything easy to do
Great service .. and realy helpful personal ..
Maria and Daniel provided me with great customer service. My unit is in Sylmar but made my payment here. Thanks guy!!
Worst Public Storage location in the Valley, maybe even all of LA? My mother stores here and since move-in day, everything's been a problem. Even a few friends stored here too and they hated it. Break ins that they try to cover up and everything! The workers in the office are nice, the only reason I'm giving Two Stars. They might not have much control of what happens but the one person who does is their district manager Felipe Gomez. Doesn't know what he's doing! Leave a message after message for this guy and I doubt he'll even get back. I have friends who already left this place because of all the problems! Seems like the company can't get good District Managers to manage this place because the last manager of this place, she was an airhead too!! Also, so many weird and suspicious people store here, no wonder they get break ins! Felipe needs to get his s*** together or this place is going to continue to lose its customers! No wonder the prices here are so low...watch out people...invest in an other location or company...
the best customer service anyone could ask forl. Very polite out going and very informative
ruby and patty are awesome they helped me out when I needed a storage place❤️❤️❤️❤️💪 These ladies are very helpful and cute :)
Thanks for ypur help ruby :) for your .gracias por todo voy de prise pero gracias ruby y patty alrato nos vemos
To all that needs a storage this place is the one to. go to Ruby and paty you guys are the best ⭐️⭐️⭐️⭐️⭐️
Great customer service Patty and Ruby... will recommend to family and friends 😀😁😀😆
It is always a pleasure coming to this facility my wife got a great great deal last year!!! Always being greated with a smile and warm welcoming there is no ackward silence here to the flowers n their office that makes me smile.... thanks Patty and Ruby...... for making this a fun experience ......💯👍👍👍
Ruby and Alejandra me dieron un excelente servicio fueron muy amables en explicarme todo, lugar muy limpio muy recomendable
Ruby and Alejandra are a great team. They're funny and nice. This is a friendly environment . I'm vacating today but if I need stirage again I will come to them or this facility. Hope these girls are here.
Good and we'll kept property the ladies there are awesome !!!! Alejandra and Ruby you guys are great thanks for the helper today !!😄
Great customer fast and efficient. Girls here are great. i do not have a unit here but instead of going to make my payment at my original store id rather pay here. Girls here really make me want to move my belongings here because theyre a great team. Alejandra and patty are the go to girls. Ruby has also helped me out and shes great. If you dont rent here you should start or just start making payments here.
Alejandra and Patty are amazing. My parents and i come in everyday and check on our unit facility is nice and clean. Always a friendly environment. And restroom is very clean
Alejandra and patty are the best. Helping make my move in super easy. They're the nicest people I've dealt with as far as customer service. Very friendly and it's a super good comfortable feeling to be around them. STORE HERE
Great service!!! People here really helped a lot. AAA+++++++
Yvonne was awesome she was great help. I recommend this facility
Claudia was great. Made my day. Great sense of humor
Claudia was very helpful she's a nice young lady.
Great help nice and clean facilty people need to know storing isnt always fun paying as well but being treated with respect when i had an issue paying my bill Rubi insured me what i can do thanks
Yvonna and claudia helped me rent a space. I was under stress about losing my apt and they made my day. Very good people. I recommend it to anyone in need of storage
Raquetta and Claudia gave me the best service ever.
I just want to say Claudia made my day with her professional unique business sense. She was very helpful and made sure all our needs were satisfied. As to the location convenient is the word!!
This place is a joke like seriously last month my moms unit got broken into.... insurance will not pay for your stuff. Do NoT BUY it they make u believe u actually need it to rent well YOU DONT.. This so called boss of Mia is a joke she protects the staff even when they do wrong. Its so obvious that she has relations with the gay girl there that always has an attitude, leaves the store for hours and after I call corporate they say they will look into it. I believe if u get hired u should work and not leave for hours pretending they go to the bank and meeting all the time what a joke!!! I cant believe this lazy lady is. Still employed!!!! Advice to Mia dont make your employees your friends it will back fire. With that being said. What a dissapointment. public storage to hire an staff that does not care like the fool of manager she is.
alejandra and Ruby great customer service . fast and efficient finny and friendly
Ruby and Alejandra u guys rock thanks ladies
Ruby Alejandra,,,, u girls are amazing funny and fast thank u girls for the great service
Alejandra and ruby are great customer service. friendly and smiley. public storage has great girls working here. they really helped me out with all the questions avout the storage.
Alejandra, Ruby, and Claudia are the most courteous, professional and thorough representatives at this company. I had a terrible experience at another Public Storage facility and these ladies have restored my faith in the company. Public storage is very lucky to have them!
Ruby and Cynthia were super helpful in changing our initial storage space and were incredibly nice. Usually it's super difficult to move but they actually made the move easier. Public storage you are amazing!
Ruby thanks for helping my day go with ease. I didnt have time to look around for storage she assured me she can find one for me. I had almost forgot what the meaning of true customer service satisfaction really means. This young lady here is a Diamond waiting to be discovered. I wish I would of rented here.
rubi and alejandra are really amazing girls. they are very friendly and good customer service here. really recommend tgen fast and efficient
Rubi and Alejandra are really helpful. They are really nice recommend them when storing here
Rubí y Alejandra son las mejores . Muy amable y muy trabajadoras. Me ayudaron mucho y las recomiendo a ellas cuando busquen una unidad
Ruby and Alejandra are sweethearts. They have very good customer service . They make sure to go out of their way to make things easier on me. This facility is very clean and having these girls here is a blessing. They are very down to earth and very friendly.
ruby and alejandra are good looking oh god the best customer service I have received in years
As we vacated today I wish I would of met Ruby and Ale there both great. My wife got a good impression of there social skills and customer service. I can only see good things coming there way. A simple smile from the girls can make your day......
Thank u ruby didnt rent here but shes the best
Ruby Is the Best oh my god what can I say she is the Best gave me the Best advice she helped me with my move was fast n easy
RUBY & CYNTHIA ARE AMAZINGLY HELPFUL !!!!!!!!! They helped me out so much & they saved me so much money !!!!! I absolutely recommend this specific location if you want to be helped by great friend people !!
Fast and efficient. Ruby was amazing.
Ruby and Cynthia was the best ever sad to say am vacating today but this was the best customer service i have received in years. Thanks girls thank u Ruby and Cynthia
I came by near closing time and the girls behind the counter (Alejandra and Ruby) were super kind to me by giving me the best deal they could! i would totally come back to this storage place. They even gave me and my mom a water bottle while we waited, which was appreciated.
Good service for claudia and cynthia
ClAudia and Cynthia are very nice girls thank you
Claudia was awesome. She helped put rope around the car to hold the fridge .
Es muy amable claudia me ayudo mucho con mis preguntas.
Glad to have claudia on the property! We needed someone new here. So happy its about time.
I stopped into public storage, for information about rates and policies, and was very pleased with the service and hospitality provided by Ron. I found him to be informative and courteous and i look forward to using public storage in the very near future.
Great facility. always keep clean and very organize. Everytime i needed assistance, the property manager, Ron, is always helpful. I highly recommend this facility to anyone looking for your items to be stored away in a safe place
Great Place and Ron was more than helpful. Great!!!
My parents had many belongings and file cabinets that needed to be stored after they passed. We'd reserved this facility due to the close to freeway location and the air conditioning. Ron Holt was extremely helpful and friendly when we first checked in. Every time we go there, he has a cheerful disposition that makes the sometimes emotional and cumbersome task go smoothly. I highly recommend this storage facility and Ron Holt as an awesome, excellent person to help anyone through the process of putting things in storage.
Ron was great explaining all the rules guidelines for the storage he is very pleasant and polite and the storage is super clean and safe i highly recommend this place and ask for Ron
I was helping an out of town friend close out a storage unit. It was somewhat difficult and a lot of paperwork had to be handled between Ron and my friend in Washington state. It was done in a very professional and friendly way. When I got to the unit to empty it there was some more confusion with the people coming in to take the stuff away. It was an outside company and my friend decided in the middle of it not to use them because she thought they were to expensive. She spoke with Ron on the phone and they agreed on an alternative plan. Ron was so nice is explaining her options to her and ended up the experience is a very positive way. I would recommend the Public Store facility on Roscoe in Panorama City to anyone that needed to rent a storage unit mainly because of the friendly, helpful attitude of Ron. Thank him for me. Ann
Ron is very helpful, he made the whole setting up process very fast and easy. I would recommend this place.
I have dealt with this Public Storage location for years. Ron has always been very professional and helpful and friendly. He always makes me smile.
ron is the best.always friendly, and available.facility is really clean. i was in and out on renting my storage.
My experience at Public Storage with Bryan's assist was excellent. I felt welcomed given the the best service ever. He persisted until giving me the best and most economical space there . I left feeling very safe and secure with all the choses made. thanks Bryan! Job well done! Edythe
I rented a storage for the first time and Bryan was amazing! He was very thorough.
The people at this Public Storage made the experience of loading and unloading stuff into my unit that much easier. Would recommend this place to anyone. Bryan and Ron are the best.
Los trabajadores son estupendos especialmente Bryan y Ron es muy amable 😄😃😄 good Job guys. Thank you!
A very pleasant experience with Ron & Bryan. Service is fast, both the manager and staff have been very helpful. The place is clean and easy to find. Friendly atmosphere!
Recibi muy buen servicio gracias a Bryan
Staff was amazing!!! Brie was very extremely helpful and had all the answers to my questions!
Great help Brian explain everything and very caring person
Outstanding customer service. Bryan and Ron are the best at what they do. Would highly recommend this storage facility to anyone.
My visit @ public storage was excellent Bryan helped me out with all my questions and I was satisfied with the storage I got!
Bryan! Was awesome! He communicates very well and he has great customer service! Totally would recommend everyone to come here and ask for Bryan!
I rented a 10x10 unit for one year at this location. Staff for the most part was helpful, especially Ron. When dealing with Ron he was always friendly and explained things very clearly. The outside storage area was always kept tidy and staff was available to answer my questions. Thank you to all of the staff at Public Storage on Roscoe!
Thank you Ron and Jessica for taking care of us during our use of your public storage. We will definitely miss your friendly faces and can do attitudes. You guys are truly amazing people! Thanks again for all of your help! Take care!
This is Jennifer Keller using my sister's google+ account because I don't have one. I have been a customer for over 5 years & I have had 3 different units. I was referred to this location by a long time customer. The place is always neat, clean, well lit & feels safe. I almost always deal with Ron & he is by far one of the most excellent customer service representatives I have come across. The thought of "going to storage" is not always pleasant, but Ron is always there to make it easier. He is approachable, professional, & clearly enjoys his job. It's a pleasure doing business with this company because of employees like Ron. Thanks for all you hard work!
I was looking for a storage unit and was referred to this location in Panorama City. I met with Ron and he was so friendly, filled with so much positive energy and he just made me feel so comfortable. They offered a great deal on the unit I was renting. I definitely think there should b more people helping out with such great customer service skills like Ron's.
Brian and Jessica ROCKED. Great people. Thanks 4 your great service
Bryan was the greatest even after I gave him a hard time he kept smile on his face. And found me another storage closer to me home. Good job Bryan..
Great service from Jessica & Bryan. Very friendly and helpful.
My experience was wonderful Bryan and Jessica were very friendly and helpful...Thank you!
1$ first months rent!
Took great care of us.
Walked in a bit confused but an extremely pleasant & lasting impression of best possible customer care & professionalism extended by Megan made the whole visit worthwhile.. Megan promptly completed the entire paperwork in a very friendly manner & I really enjoyed my visit at the panorama city location. I hope such great efforts are recognized by the top organizational leadership..Raji Rab
Joseph and Jessica...awesome custmer service
very good experience, Ron was great and very friendly, but handled his business. We got just the space we needed. The facility was clean and secure Thanks!
Ron's the man... very helpful and easy going. I recommend him.. keep up the good work, bud.
Always friendly and very informative on if they are leaving the grounds. I would store here again if I need to. Very affordable place too.
Good facility and friendly staff.
I am very happy with the folks at this storage facility. They were very helpful with all my specific needs in terms of selecting the proper size and making sure that I understood the terms. I recommend them highly.
I'm writing this review for my teacher Lori Said. She doesn't have a gmail. But, her words. In her opinion. Public Storage is an amazing place to go to for your storage purposes. The employees are EXTREMELY friendly and VERY helpful. The customer service is AMAZING. She has been going to this storage facility for about a year. And, will continue to do so. She highly recommends that those who are searching for a facility that will safely storage their belongings, to go to Public Storage facility. Ron & Jessica have been nothing but cordial and professional at all times. They are more then happy to help or assist clients and give them the best service possible.
Last May I shop around and found that the Panorama City Public Storage was the perfect location for me. I went to find out information and met with Ron, he wa very helpful since day one, he not only gave me a great deal for my storage room, but helped me to get the right boxes, paper, etc, needed to pack my goodies. All the time Ron and Jessica had been very informative with all my questions and their personality is amazing they are cordial and professional at all times by phone and in person. Is nice to deal with people that love what they do it and Ron is certainly happy to assist clients and give them the best service. Blessings. Magda Rojas
I had a fantastic experience, someone was always there to let me borrow a cart when I needed it and sometimes Ron would even bring one to me if they were out when I needed one and I was still unloading when another one was returned. My unit was in the garage on the main floor and that made it incredible especially during the summer when it was over 100, I'm from Phoenix so 100 isn't much to myself, but at least I didn't have the sun beating down on me :D I'm sure some people think that Ron is rough around the edges, he reminded me of my dad so I was able to joke and talk to him like I do to my pops, he always cracked me up. Just don't show up 5 minutes before they close and you'll always be on his good side :D......not that I know from experience.....
I have had a storage unit at this location since 2010. I am so happy! This is a great building and the managers are always friendly. Ron and Jessica are A+! Affordable prices and there is always someone in the office to provide me with a key to a hand cart. I will keep my business here unless I move out of LA or just need a bigger unit and they don't have the vacancy! Love my overall experience :)