Public Storage Self-Storage Units at 15145 Roscoe Blvd, Panorama City, CA

Excellent job and friendly

Tony is good guy he help me good.

Tony at Panorama City location was excellent! He handled everything professionally and with the quickness! All was explained perfectly,and in the most efficient manner possibly!THIS is the kind of employee EVERY businesses would benefit from having under their employment.

Very pleasant

Came in and Jose helped me getting into my space. Very friendly .

Tony is a nice guy and patient

Tony Was very helpful! Made everything easy

Tony good service

Thanks to Tony to help us out in renting our unit. Very helpful!!

Tony was amazing!!! Very very helpful!! Nice and great customer service:-)

Tony was great ! Friendly and efficient

I recently used Public Storage for my moving needs, and I must say, the experience was exceptional thanks to Jose, the manager. He went above and beyond to assist me during the moving process. His knowledge, professionalism, and willingness to help with anything I needed made a significant difference. I highly recommend Jose and the team at Public Storage in Panorama City for anyone in need of moving and storage services. They truly make the process smooth and stress-free!

A really nice place, very clean, and a spacious place. Tony is amazing man he was there to answer all my questions and to help with anything we need.

Tonny is very nice person he explained us very well about everything. I’m 100% recommending this place

Tony es buen Chico

Tony was such a great help and the process was quick and seamless

How much to Parking and Penn 2001 Toyota sienna for a month

Tony, is the absolute best. Very helpful and kind. It's a nice clean, safe and great locati9n.

Tony he was really helpful with the rental storage.. friendly and nice person.

Although my reservation didn't come through, Tony was amazing, outstanding employee!

Tony , was amazing and process my check in quickly!

Great service with Tony, thank you so much for your help and patience

had a good experience, Tony was very wonderful!

Thanks for all your help Tony!

Jose did great!

He was very polite and very helpful

Tony is a great help and works fast and efficiently..

Tony was very helpful. Explained everything with detail and answered all questions I had. Great attitude. Thank you tony…….Jesus & Elizabeth Rivera

Gracias a José pudimos encontrar el espacio que ocupamos. El nos atendió bien bueno y nos explicó todo. Buena suerte que el nos atendió. Una bendición

Thank you to Tony ! He was super helpful and provided us with a lot of information!

Tony was very helpful. Explained everything with detail and answered all questions I had. Great attitude. As well as the facility itself it very clean and kept. Glad I store at this location.

Excelente atención tony

Tony was amazing, very kind and helpful. Thanks for all your help Tony

Tony is the best 🙏🏻🏆

Thank you Tony for all your professional help.

Tony was very helpful and professional. Super awesome!

Tony was amazing!!! Great service and very attentive.

All staff is great - facilities is clean ask for Tony - he will give you greatest rates!

Definitely good service Tony helped me a lot thanks public storage

Buen servicio! Me atendió Tony hoy y era muy amable !

Great experience. Tony was very helpful and instrumental with my move-in process.

José was very kind and help me with everything. Very professional and efficient my experience at public storage awesome.

Tony was very patient and helpful in all areas of service. Great attitude as well. Give this man a raise! 🤙🏻

Cambian de opinión..ofrecen una promoción y no la respetan..son amables., sugiero sean bilingüe

Tony was a good helper!

Tony is a great worker, kind and very helpful and always keeps the restroom and the whole storage facility clean and proper.

Tony was very helpful.

The experience i had here was great, the people who work here are really friendly and helpful. The security of the storage its good . No problem or concern with my stuff.

Great service , Heidi was very helpful, she made it very easy plus gave us great price. Definitely recommend this place

Hi this is Josephine I rented a space from Chris at Public Storage he was amazing and he showed me different spots we ended up with the perfect fitting for me he was gracious about everything the finances they gave me the best deal and I just want to make sure that he gets a lot of praise for that thank you very much

EXCELENTE TRABAJO , Y AYUDA DE EL MANAGER OSCAR , UN SERVICIO 5 ESTRELLAS, NUNCA NADIE ME HABIA TRATADO Y AYUDADO COMO EL . EXCELLENT JOB, AND HELP FROM THE MANAGER OSCAR, A 5-STAR SERVICE, NOBODY HAD NEVER TREATED AND HELPED ME LIKE HIM

Eduardo thanks for everything. You made the process smooth. Awesome customer service 😊

Chris the property manager was very broad and very polite 5 star customer service goes above and beyond for customers . Helped me with all my process smoothly.

Will my questions be answered this evening?

What are your specials and do AAA members get a discounthow about senors discounts?

I have two Stars to public storage on Roscoe panorama City Cali. Only because they had a good first month 1$ deal but the refused to rent to me saying my id came up as red flagged but all they had was a same first name and 4 digits of i.d they said call customer service and I did and even they said they're not pulling me up I'm the whole database as reflagged .this messed up my storage..when I went to ask for a proof of red flag print out the guy had disappeared and didn't come back.forbkike 2 hours.o had to pay more somewhere else for something that's not my fault.ive never even used storage before and they didn't have concrete Info. I'll never go to them again.if I did have outstanding balance why would they register me with one name and only 4 digits of an id.nobaddress no last name no nothing.its b.s. .

Chris, the manager, was so incredible. He helped us move in and made everything so easy. Highly recommended! And speak with Chris if you want to make it easy!

Very nice ppl working in the office . Very easy to rent with.

Nancy was really nice and show me the storage

Need fix ac...nice people good prices

Excellent service very friendly.

Very helpful! Courteous 👍 Thanks Laura 😊

Laura excellent service thanks

Ms. Gabby is the best. So accommodating. She made my last day at the storage facility so easy.

Laura was amazing. I moved into my storage unit today, she helped me find my unit and answered any questions I had. Exceptional customer service. Would definitely recommend this location to friends/family.

Gerry was amazing, with awesome customer service. I felt he went above and beyond to assist me. This was my first time every using public storage and he answered all my questions and gave me piece of mind. I would recommend this place to anyone in the valley looking for storage. Thanks Gerry!

Laura has been amazing, your customer service is great. you go above and beyond to assist me. the one thing i love about the property is the security that it has and how well kept the property is! supper clean thank you

Thank you for your help Laura I really appreciate it

Thank you Laura for being patient and very nice. I really appreciate it especially with everything that I'm going through

Laura was the best. She helped with the transition from a smaller to a larger storage area with no problems. Thanks Laura.

Gracias laura

Laura

Laura muy amable, me trato de ayudar con el aumentó. Muchas gracias por tu ayuda

Laura has been nothing but amazing and helpful, she went out of her way to help ,me with an account as my grandmother was out of state and I really appreciate it. Laura thank you very much for the assistance

Jackie es muy amable siempre que vinimos esta de buena onda gracias

Laura and Jackie were a tremendous help at the facility. They provided me with extra time to move my items and did not complain! 10/10 would recommend storage here!

Delightful personable Laura.

Laura eres un Amor gracias por tu ayuda, fácil, rápido, bien limpio.

Laura has been amazing thank you

Laura has been amazing. Thank you for all the help and making my move in supper easy. Your are amazing public storage should have more employees like you.

Laura and Jackie were helpful , they answer ll my question without any complaint and by far best customer service.👍

Laura has been nothing but amazing thank you so much for your customer service and keeping the facility supper clean

Laura muy buen servicio. Gracias por ayudar en todas las dudas del servicio. Excelente gracias .

Muy buena atencion al cliente y la muchacha que me attending muy amable

Great service and very professional. Highly recommended.

Safe and convenient. Great stuff! Laura is amazing!

Laura you continue to be such a great person to deal with. Your professionalism and charisma is nothing but amazing every time I come in you already know which location I’m storing at and make my transaction so easy. Thank you girl!

Laura was extremely helpful in finding the best option and pricing for the unit we needed to store our pancake art supplies. If you have a chance to rent a unit from here, ask for her every single time. It's worth it.

Made my moving experience painless! Helped me pack up for my move and gave me a great price on a small storage! Special thanks to Laura for her kindness and professionalism. You saved me money and anxiety! :)

Laura has been amazing thank you very much

met with Laura, what an amazing person. made us look at rhe dofferent room options and got the best for the price!

Laura you are very helpful. Thank you for assisting me with the app. I love that this property is very clean

Thank you Laura for always being so helpful, this is why I will continue to choose this location.

Great staff and clean facility.

Laura hS the great customer service Ns the property looks so nice and clean

Laura gracias por la ayuda

laura has been great in assisting with app set up

Laura has been amazing

Gracias Laura por tu ayuda

Gracias Laura

Amazing customer service! Best location

Súper bien servicio!

Este lugar me dio buen servicio, lo recomendó!

Kind staff but not a very good management of keeping track of who owns what units

Laura was very helpful and a asset to this company.

Nice personnel really helpful..and friendly.

Tienen ofertas temporales por contrato

Laura help me out today very nice very helpful I loved her customer service she just made my day n I will tell my family n friends too come here thank u Laura keep up the good work n costumers service

Victoria is a great help to all of storage society

Great customer Laura very good thank you

Just made a payment it was easy but to much waiting time ...

Laura has the great customer service got to love her

Excellent service from Laura as staff

Gracias a Laura por su servicio muy nice

Laura has been amazing, very professional and courteous... Great attitude.Thank you for making my experience that much better

Excellent lugar y excellence trato en el public storage de Roscoe av California

Laura has been amazing

Great service. Nice people.

Great experience.Great location and dealing with Laura couldn't be more smother, shes very helpful and courteous. I definitely would recommend this place to anyone that maybe in the the process moving or storing there pr o property.

Laura excelente persona y de la atención ni se diga, me encanta

Gracias Laura por tu ayuda.

Great experience here with Carlos. I was taken care of in a timely fashion and squared away!

Came into this store and the people there were very professional and friendly! Had great customer service!

Laura really helped me out. Came in asking about how to go about renting. She had great customer skills, polite, and very clean.

Laura helped me today. She was very nice and even helped me find a public storage property close by which would better suit my needs! Thanks again!

Thank you Laura for always being so kind and patient.

I love this place always nice and clean. The employees are always helpful and friendly, specially Laura she answered all my questions and was very helpful. I would definitely recommend this place for anyone who needs an extra storage space.

Went in to pay my grandmother account. Laura the prorety manager greeted me and was very helpful. I love the fact that she kept social distance and was taking the messurements to keep the environment clean after every guest. One person at a time in the office and she sanitized after. It was a quick and confertable transaction.

Updating my review again. The staff at this particular location is very nice and helpful, I pretty much always end up running afoul of the corporate policies, which are automatic. But between this staff, their district, and regional manager it does get straightened out and I appreciate that.

Great customer service! Laura accommodated me with patience and answered my questions politely. Shoutout to her because she helped me really well!

Great service and very proffessional atmosphere. Area is very well maintained.

Laura, muchas gracias x su amable servicio, excelente en todas mis visitas, saludos

Tania muy buena person ayuda muy bien gracias

Laura has always greeted me with a great attitude. Makes my experience here always pleasant.

Laura was amazing help , she so understanding, would come back to get a unit at this location.

Good Service from tania thank you

I had the best customer service, Laura was polite fast and patient at the same time, provided details and accommodates my ever need. I feel like she truest went above and beyond . Didn’t pressure me to move on fast and pick. Customer service goes a long way. Keep up the great work Laura !

Good

U guys were great

Great service from laura r ... great service an great with customers

Laura was really helpful and attentive. She manages the front desk and helps keep the place clean too.

Laura was excellent customer service ✅

Came into this location and Laura made my experience great! Excellent customer service!

Really nice staff, great customer service, great place to store your stuff

This location is great! Easy to work with and great customer service.

This location is always clean and their customer service is Great. Victoria has helped me out a few times,she is always so friendly and helpful.

First time here and so happy that they helped me with my errand I would recommend this place ask for Laura she’s amazing Thank you Laura for your help plus the prices are affordable

First time coming to this location and I need to pay my storage bill. Laura the manager greeted me with a warm welcome. She seemed very interested in my wellbeing. The office was clean and she made sure offer sanitizer after my use of things. It was a easy and smooth time. I would come back I had a great experience! Thank you Laura your the best !!

Great service, great people. Recommend 100%

Me Laura is an exceptional super star worker .....The best

Hands down, Laura is exceptional employee. We came to get a storage space and she was so nice to show few units so we could know all our options. She was very patient, supportive and looked like she loved what she was doing. You can rarely fine such dedicated, motivated and hard working employees in such businesses. Thank you for your great service A+++

Marisol fue amable

Due to the pandemic I had to move some of my offie supplies into storage. I contacted public storage they had a unit available for rent... From my experience these days it is hard to find good customer service. Customer service has taken a complete backseat....until I meet the front desk person at public storage on Roscoe...her name is Laura.... her customer service skills were through the roof It was such a pleasure to experience I felt compelled to show her how much I appreciated her customer service skills, so I went out and bought a snack pack of goodies for her ...just to let her know How much I appreciated the way she handled me as a customer she is truly a dying breed. I'm so glad we picked this location. If she could teach her skill level This world would make it through this pandemic a little bit better... I wish I was allowed to give her more that 5 Stars...

Excellent service! Marisol helped me find the right size I needed, as well as breaking down the price. I highly recommend her and public storage!

Came to make payment marisol was very welcoming

Marisol siempre anda aqui manteniendo el lugar limpio y ayudando a los clientes

Gracias laura por ser muy amable siempre es un placer

I have been coming to thks facility for such a long time and i love the cleanliness and the friendly staff here Laura you are amazing thank you

Muchas gracias a Laura, usted me a ayudado mucho. Si necesitan storage por favor pregunten por Laura.

Laura has been helping us out on getting a fair & affordable deal with a stroage She is very easy to work with & patience. I would highly recommend this location & request Laura for any of your storage needs.

OMG . Ms.Laura is Amazing . Shes an Angel on earth from heaven . She will go out of her way to make sure her costumer are happy and find any way possible to help . Public storage really need to follow her example. Amazing person. Ask for Ms.Laura she is AWESOME. I GIVE HER 10 STARS but I can't cuz there's only 5. Thank you ms Laura

Veronica, your Northridge-located Public Storage manager, is a no-nonsense, savvy worker. She has the establishment's best interests at heart all the time. And yet, she's cool & smart, & adopts customer-friendly approach that makes her a valuable asset to your business.Workers of her caliber makes your company's image more appealing & marketable to potential customers around the area needing your very excellent services.

Laura

I recently rented a unit from public storage and I am very happy with my purchase . Laura helped me out during my move and answered every question I had. The facility is clean and secure. I am very happy I picked this location to store my things. I think my move was so smooth due to the very nice front desk girl Laura, she really made a stressful situation a lot easier.I will definitely recommend the storage facility to other people.

Laura and Marisol were great help,very helpful and kind Thank you Carlo

Laura was great and showed me the available units.

Great place to store ur items great prices and very nice staff

The staffs here are great! Very professional, and are really eager to help you for what you need! Units are clean and the hallways are very neat. Very recommendable. Thank you guys!

We rented this unit six years ago for parents' stuff. Put the Public Storage lock on it and two siblings kept the two keys (and marked them). No one's ever been back until today. When we went to open it, the key wouldn't fit. The Clerk On Site insisted we had the wrong key (it's identical to the Public Storage keys) and that "their system would show if we changed the lock and we would have notified you." After 4 hours of driving home to look for other keys, and to the sibling's house for a possible other key and finally paying $140 for a locksmith, when we opened the door, there was OUR OLD LOCK still attached to the OLD LATCH HARDWARE sitting on the floor in our unit. And it fit our key. We could tell the locks/latches had all been changed in all the hallways because you could see where the old latches had been removed. Update 2 days later: The General Manager called us to let us know that the OLD OWNER/MANAGEMENT had changed locks 4 years ago and sent everyone a letter. Obviously not a registered letter because we never received it and their system wasn't updated to show new locks were installed everywhere. The PRESENT MANAGEMENT has repaid us for the locksmith, and given us some restitution. The current manager was very understanding of the trouble this had caused us and wanted us to be satisfied with the outcome. He got to the bottom of what had happened before he came onto the job.

I am a person of business, and I have been to different storage locations but this is the first time I have ever been taken care of in such a friendly and kind manner, Laura is very knowledgeable, location is very clean. Thank you. Nate is very nice too

Hilda is the best Open during this time and risking it all to provide the best customer service she should get a raise ..... best all over

Muy. Agradable su personal.son muy amables y rápidos.!!

Muy seguro y personal muy amable

Hilda es muy amable y siempre sonrientes

I kept forgetting to put in the code for the elevators and Nate typed it in for us. He helped us with everything and is amazing at his job. Should be promoted to manager status. Truly the definition of EXCELLENCE!

I have never been treated with such respect and great customer service!!!!!Nathan was a great helper, explained everything in a way that I could understand, took his time to guide me every step of the way.....

Hilda es muy amable. Siempre que venimos esta limpiando asegurándose que la propiedad esté limpia...

hilda

Hilda me ayudó mucho la propiedad limpia

Hilda was really nice n helpful great service thank you for helping me

I had a positive experience at this location. It’s clean and the worker there was so nice and helpful. I believe her name was Angie, she was so polite I wish all the public storage employees were like her 5/5 :)

property is always clean and organized and customer service is 10/10 worker named angie was really helpful and friendly

Great service at this office! Good place to store and Nate was a great help and really knows how to sell a unit without feeling any pressure!

Great storage place with great customer service. Angie was especially helpful, assisting me with everything I needed.

Great place! Gerry was awesome!

Gerry was of great help to me. He's a swell fellow, very helpful.

Gerry was very helpful with me. Always nice to see him

MIZARABLE HATERS WITH THE MANEGER ON TOP

Angie and Gerry were very helpful

Gerry and Angie were both professional, friendly and very helpful. Place is clean and as I expected it to be.

Geraldo provided excellent service!

Great service from Gerardo Garcia. Will refer my friends

Gerry was great ! Its my first time at this location to make a payment and it was pleasant visit .

I was in a rush the other day and Gerardo Garcia was very quick with my request. Thank you Gerardo!!!

I was able to get all my questions answered and offered great options for storage. Definitely LOVED the friendly and informative staff. I feel completely confident about storing my belongings at this location!

I was greeted with great customer service by Gerardo. He helped me find the perfect unit size for. Definitely recommend this location to anyone looking for a storage space!

The staff at the panorama city location have been nothing short of amazing! Very accommodating and helpful and didn’t make me feel like my millions of questions bothered them one bit. Thank you Angie & Gerry!

Gerry fue muy amable durante el tiempo que rente aqui

Went to go pay my bill, Gerry made the process very fast and friendly definitely recommend this place to anyone

Gerry is a polite worker that answered all my questions and concerns with no hesitation. I will definitely recommend this place.

Gerry is the best! Thank you for your awesome customer service since the first day we came in. Looking for a storage unit to rent? Come here he made the process very easy and super fast! Thank you once again for always having a positive attitude everytime we come back. Keep up the amazing work👍🏼

Gerry was a great help, absolutely accommodating to all of my needs for a smooth and easy move

This place is very organized and clean, the staff is very welcoming. The main person that helped me out was Gerry , super cool guy.

I would like to Thank Hilda Hernandez for giving me a good experience at public storage

Great customer service !

Had to store a couple of my Sanchas belongings while going through my divorce place is clean no questions were asked. Appreciated that.

It's too hot going to the second floor of this storage. In the elevator it's so much cooler and fresh walk out boom. I just don't understand it. So does the stuff in the second floor can get ruined because of the heat. Ridiculous. Still paying 200 dollors a month and stuff when you touch you can feel heat. They get you with the 1 dollor first payment.

Hilda was so nice and helpful taking the time to give information and answer every question I had.

I had the pleasure of doing business with Mr. Ron and he is now at a different location and I'm going to miss his kindness and sense of humor 😄

Excellent attention and suggestions for a storage contract.

Highly recommend

Ron was super helpful! Just him alone will definitely be a reason why I will use public storage for the rest of my life!

Ron was super helpful and courteous to, not only me but, to all the incoming clients to pay their bill. He assisted everyone with patience and order. Left a happy customer

Good service very informative

The manager, Ron, was very helpful getting me a unit. Very nice guy, totally recommend this place. 👌🏼

Ron was a amazing guide when he was helping me find a storage unit thanks so much

Ron has good customer service he keeps a nice and clean place keep up the good work

I had a great experience while renting my 1st storage ever, Ron was helpful in helping me decide the size and what was better for my budget, thank you Ron for making my first experience a painless one, I greatly appreciate it.

Stopped to get info on a rental unit. Didn't give much thought to it being the of the 1st and a Saturday. Our was busy. However, Ron was great. Helping me with my questions, while still handling the needs of others coming in and out of the office. He's a funny guy. Thanks for you help Ron.

Ron was very polite and helpful thanks for being a good man

Mr.Ron has always been nice he keeps the property well kept and has really improved in keeping smiles on faces thanks Ron

Great experience with Ron. He was very helpful and he knows what he is doing.

Very Happy with Ron's Help he was a very nice man and answerd all my questions 23041

parking terrible

A+ - Ron, the manager, went out of his way to find me the perfect spot, perfect size. Always with a smile. always on time. Great prices, sometimes they offer promotions also. Secure. Thanks Public Storage!

Ron has great customer service skills, he is wonderful he has helped me and my girlfriend get everything together that we needed to get done. Thanks again Ron

Daniel is great.

Ron keep Avery nice and clean place and is very helpful

Great customer service. Cool and chill. Very low-key storage spot and Ron got my boyfriend and I just the right storage space right off the bat! Thanks Ron, you’re the man 🤙🏽👌🏽

Great customer service from Ron, helped my partner and I get a unit in a fast and timely manner. The day we walked in is the day we got our storage unit! Thank you for your help! Mahalo, Keali’i

Crystal has been so amazing to me. She helped me down size and I’ve been told by Ron the manager that I could not downsize he has been so rude to me. Bless crystal for how far she went on helping me She gives excellent customer service! She has been so helpfull I would definitely come back to her.

Thanks to crystal and shawn very fast workers. Extremely friendly definitely recommend storing here. They are both fast and friendly workers!

Best Public Storage in the San Fernando Valley, Shawn was extremely helpful. He deserves a promotion.

Dont waste your money on storage ESPECIALLY public storage. Biggest SCAM ever

I have store my stuffs in this storage place for the longest time and Mr.Ron is the best of the staff members.

as far as this public storage place would go I would say they are fine they have very good ample space The parking structure is okay The people that work there are very nice so that's definitely good The price is here are pretty decent as well I don't know too much about if that discounts and stuff like that but it's worth a shot you know

At arrival Ron was very helpful, showed us the spots he had available and answered all of our questions, good location and easy access to the elevator

I hadn’t been to my storage in 3yrs didn’t know they had changed the locks I kinda panicked and started to cry but as soon as I spoke to Ron he reassured me everything was ok and that they had sent a letter letting us know but most likely I didn’t read it. Thank you so much Ron for your great customer service.

Ron is great! He called me as soon as they opened to confirm and setup my reservation. He showed me the unit to ensure it was to my liking. And he was personable and professional.

Iv been dealing with storage places for a while but when I came here and met RON i felt at home he is very polite keep a clean place thanks ron for being you

Ron the manager was very helpful and friendly during my move in, he went out of his way to help in anyway he could. I Definitely recommend this location for fast and friendly customer service. Area is well maintained and parking is always available.

Great service from Ron helped any problems we had with our storage unit highly suggested!!

Ron was very helpful and patient with me and keep avery clean place i love coming inside

Ron is very nice and helpful and keeps a nice and neat place keep it up

Service is amazing and quick, Ron is very helpful and incredibly nice. Great Location!

Taylour is very friendly and helped us. She is patient and the facility is clean and secure.

Come get a storage they have all sizes

Thx

This is my first storage unit that I’ve had and it was a wonderful experience. Ron help me with my unit and my automatic bill pay. The place is well lit, clean, and secure. I recommend this place for sure.

Ronald was a extremely helpful. He made the entire process simple and easy.

I'm doing this for my grandfather; and he would not stop talking about how Wonderful and nice the manager Mr.Ron was for him and his belongings. Thank you so much for your politeness towards my grandpa and making a sticky situation better Mr. Ron thanks so much, Happy Holidays

Went to this location to find a space, but they didn’t have what I needed. Ron helped me find the size I needed at another location and with a good price!

Ron was very helpful and Curtious it was a pleasure doing business with you

This place sucks Ron is super rude

The manager Ron is the best! He showed me several units so that I could pick the best one for my stuff. The facility is absolutely immaculate and secure. Thanks!!!!!!

Making a big move to CA and spoke with Mr Ron about storing and pricing..I know that I had a lot of questions and concerns about the facility but Mr Ron went above and beyond to reassure me..he listened and did not rush me off the phone..I will be using this storage facility without a doubt..Thanks again Mr Ron

Ron is a very pleasant person and takes really good care of me and my grand father he runs a tight ship thanks for being you

They are very nice and helpful

Ron was very helpful, knowledgeable and trustworthy! Which gave us so much peace of mind!

This place is a great place to rent from the onsite manager Row was super awesome he really help me out he went above and beyond postponing his own lunch just to make sure and get things ready for me and make sure I had a cart to move my stuff that was pretty awesome how many people have anymore what they do quality genuine customer service so if you want to place to rent from with the old school values and hospitality then this is the place for you

I met Ron he is a outstanding man and I appreciate the business

Daniel was super helpful and informed me of all the procedures and had a very good sense of humor!!

Mr. Daniel was of great help and very honest,helpful.

This manager keep these place nice and clean Ron was very helpful

Ron keep a tight ship

Ron is very nice and keep a clean building

Ron is very helpful and keep a clean house

Excellent place and staff. I reccommend this to everyone....Ron the best and Shawn too.

High prices but EXPECTED.they get you in the city.

They will raise your rent 20% every year, so be prepared for that. They will also tell you that they will pro-rate your rent if you move out before the end of the month, but this is a lie. I notified in advance and moved out on the 6th under this assumption then they refused to pro-rate the month, which screwed me out of over $300. The said it is corporate policy. Also, don't believe all the 5 start reviews. They ask you to review on move-in, before you realize they are going to lie to you and get every extra penny out of you they can under the guise of 'corporate policy'

Ron was helpful, and very knowledgeable

Excellent service at the office, good place to store your stuff. staff are really helpful if you have any questions

I Ildo is an awesome employee helpful respectful and great sence of humor I recommend this place to storage anything and ask for ildo

Came in here to rent a storage and had ildo was here to assist me and let me tell you this guy is amazing went out of his way to show and and explain everything to me regarding space and prices this guy is truly what customer service is all about if you need a storage come see ildo at public storage on roscoe blvd

Buen lugar accesible de presió

Best place to storage your goods that don't fit in your home, garage or business, clean and climate it's always spot on!

Ron the manager was incredibly polite and helped us get set up nice and quick! Building look good to go too.

This is a great storage location. Ron the manager is great with customer service. I would definitely recommend this location to anyone looking for a storage unit. Always ask to speak with Ron.

Ron the property manager is very considerate, professional and because of him I will recommend others. Shout Out To Public Storage #23041!!!

Ron is outstanding! He has been very helpful in person and over the phone. This location gets 5 stars

Stopped in to get information for my mother. Ron was very friendly and helpful. Will more than likely be using this facility when Mom moves in a few months.

Great, friendly, helpful customer service

Checked in At the end of March, and we met Ron there to get the job done. Ron is a very nice and respectful older gentleman he’s very straightforward and tells you what you need to know as fast as you need to know it. He handles himself well and also i can tell he’s a very hard-working man. I moved at the beginning of April and lost my keys Ron was able to help me get back in my storage following the proper protocols that the public storage issues and get my stuff out and check out in time ! I appreciate all of Ron’s hard work I’ve been to many public storages throughout the last year and I could say this is by far the best customer service I have had. He remembers his customer faces and he does his job as he should never had a problem and I highly recommend the storage facility .

Very helpful and nice service. Thanks Ron

Ron was so friendly and very helpful with everything!

Ron was very helpful, he didn't mind that I had a bunch of kids with me. Location was very close, and the deal was very affordable. I'm glad I chose public storage. Thank you Ron

Ron was of much help.

I have storage here and it is upstairs because it is way cheaper but it sucks that the elevator is always broken. I have some heavy things because I store catering equipment such as insulated cambro food carriers. If you're upstairs bring a dolly or some help, if not then you're good because the floor level units are drive up. The place is kinda old but they keep it up by painting the stairs and walls/doors.

Had a great move in experience today. Ron, the manager, is fantastic. I got an on-line quote for the size room that I needed and made a reservation. When I arrived, it turned out that the room was still filled with someone's abandoned things. Ron handled this situation beautifully. I could not fit into a smaller room so, for the same price, Ron found another storage room for me that's a bit bigger. I had movers waiting to help me unload and everything went smoothly and quickly. Ron is a great representative for Public Storage and I thank him for so gracefully handling what could have been an unpleasant situation and keeping my business.

Ron was very helpful and knowledgeable and I have enjoyed talking with him during our move. Jamie

Ron was kind and friendly he did a great job and it was easy and hassle free. Lupe also did a good job and answered a couple of questions. I would recommend this place.

The Units are very clean. The Staff was very knowledgeable. The manager, Ron get’s an A++. He knew everything. He listen and was able to resolve my issue.

I love this public storage! I’ve been renting for a year now. The staff is always so nice and welcoming. Ron is always kind and professional.

Cinthia she help us really good thank you so much save us to drive to a other storage unit thank you Cinthia for the help

Resibi muy buena Atención de las dos personas que me atendieron.

Cindy Cynthia were so amazing because I was lost and didn’t know what I was doing. I have had bad experience in the past and they explained everything very well to me. Thank you guys so much because customer service in this day is not good any more

Cindy was such great help!! So was Nelly. Both so welcoming and with great customer service. Cindy showed me a few units until I found the right one. Now I'm set and ready to move! Made the experience so easy and quick. With a smile on her face the entire time. They're both great I recommend this public storage

Great customer service from nelly and Cindy always smiling when I come in. Super nice and friendly ! Def recommend.

Cindy helped me out today with my storage rental and she was very professional and friendly. Much appreciated, and thank you Cindy!

Thank you to Amy! Yes, her name is Amy. She provided me with the BEST costumer service. She made things happen and very helpful....Say HI or ask her if YOU need assistance....But all of them are helpful...

Very fast and easy to move in, Cindy did a great job. She was really friendly and professional. Spoke very clearly and made it easy to understand the terms. Thank you!

I have been a long time customer of Public Storage and have had excellent experiences all around and am particularly grateful for this store on Roscoe and for manager Cindy's expertise, warmth, kindness and amazing help!!! I highly recommend this facility!!!

Cindy was very helpful and helped me get my storage needs met. And very professional. With her hard work she got my business. She's very sweet and nice. Made me feel welcomed right as I got through the door. If i could I would give her 10000x stars instead of just five. I recommend Cindy. She's great!

Cindy is so helpful and nice. She has amazing customer service. I have not ever walked in a place and felt so welcomed. Everytime I go to my unit i pass by the office just to talk to her. She's not just any worker she makes you feel more then just a customer. Thanks for everything Cindy!

I came in today with alot of questions regarding my unit and thankfully Cindy helped me with all my concerns! She's great and so patient. She had a few other customers in the office and managed to help us all in a timely manner. She's so sweet and a huge welcoming smile on her at all times. I reccomed Cindy she's great. Thank you for all your help will keep my business thanks to Cindy's help.

We just love this location, Cindy was a pleasure to work with. Thank you so much for your help with our storage needs.

Cindy was very friendly and helpful and made the process of moving in super easy. She was the only one working when I went in and she managed to get to me quickly while still helping the other customers.

I had a great experience/ customer service thanks to Cindy! She helped me get into my storage regardless of the situation she was very helpful and welcoming. She was very understanding and patience I really commend her for any assistance needed! Thanks once again Cindy I really appreciate the help ☺️☺️☺️☺️

Very ethical and professional , I was in and out in less than ten minutes with my new storage, Thank you. Cindy & Maria, A+++++

Cindy and Maria are amazing! Great staff! Amazing customer service!!

Maria and Cindy have been very helpful great property

Shainy was extremely helpful in a tough situation, good place , clean and orderly. Check it out for your next move.

The lady that's there everyday with the nice smile very nice thanks for giving her help.keep her. 91405 ca

Maria provided me with good customer service I would recommend this facility

Out of all the public storage locations in California this one is by far the best. The service is spot on. They are strict because their level of responsibility and professionalism is best to non. I'll recommend them time and time again. They are definitely a model to follow. Maria, the manager at the location, will take care of all your storage questions and needs. Thank you for all your help.

Maria was very helpful.

Always the best place to bring my stuff thank you Maria for all the help and for all your patients!

Shaney was super helpful and sweet. This is my first time using a storage unit, and she made it easy. Thank you!

Excellent service from shainy and Maria! Location sucks though you can't park on the street at certain times and you can't get a full size uhaul on the property.

Maria and shainy are super cool and helpful. Make everything super easy.

Though it was a little stressful accomplishing what I needed to accomplish from transfer from one facility to another for a larger unit Shainy was nothing short of amazing. Public Storage should feel proud to have an employee thst represents them with outstanding people skills. Shainy was helpful, polite and extremely accommodating. Thanks again Shainy. Brian Burkle

Maria was really great good customer service gave very good information

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Maria provided us with great customer service and was very helpful. Definitely recommended :)

Came to check out and get info and wasn't coming in with much expectations as soon as I walked thru the door and I was greeted with such a bright smile and a welcoming hello by this young lady named marie every question I asked she gave me assertive answers and also told me about all their specials and benefits of each unit available.... so happy I got a unit at this location convenient ,and great customer service def would recommend this to family and friends

If I could I would give no stars this facility is so dirty the parking lot is not being clean at all. Me and my friend were waiting on the big girl property manager and so-called Maria she is the worst she's stereotypes people just because they don't have money she is going to deny any promotion to them and upon completing the rental she and forced us to have insurance which is illegal for her to do she said I am not able to rent any storage at Public Storage if I decline her insurance. This is ridiculous I already have insurance which would mean I would have double the insurance that I do not need she also told me that I am unable to rent due to the fact that I am not buying her lock. I do not need to buy public storage lock they overprice when I can get the same brand somewhere else. This is very ridiculous she is very rude me and my friend fell so uncomfortable that we were not able to rent due to her incompetence so now we are struggling to go to another storage facility after we wasted two hours of our life in this messed-up filthy facility. She is always on her phone and she ignores the fact that we need a storage. She then said we can get a deal if we buy at least one box which sounds very like a scam to me. So I decided to take my stuff and store somewhere else because of the fact that she humiliated me and thought that I had no money to get no lock and no insurance. We waited for about 45 minutes for her to come from wherever she came from she then said she was in her lunch isn't a lunch 30 minutes not 45 minutes anyways I do not recommend this place whatsoever it is so dirty so disgusting horrible driveway and horrible customer service from Maria I am so disgusted with her as we were walking out she tried to put her charm on another fella to give her a review she even grabbed his phone but that is not my business I am just letting you guys know beware do not get the insurance do not get the lock as it is not required. I have many friends that use public storage and I will let them know of my experience and if they went through something like this best believe we are leaving our reviews in this property mainly due to the fact that she care more about the guys review than our personal storage needs. Asking her for her managers number she simply replied she is the property manager and if I wanted to get higher than her will that would be impossible because of the fact that she runs the whole property. Maybe if she didn't take 45 minutes and her lunch she would have gained great customer. You should stop eating amd getting bigger in front of customers and take care of business that's why you were getting paid for. PROPERTY MANAGER MARIA IS HORRIBLE.