Public Storage Self-Storage Units at 1625 Main Street, Oakley, CA

Jacked up the price after 2 months. $50+

Great job, Site Manager, Yvonne! She has been excellent and great customer service!

Me and my husband worked with Ivon and she was so helpful and knowledgeable it is pleasure working with her. Thank you Ivon for always being present

Great job Ivon.

So so area... careful

Overpriced. Raises rates ever 6 months.

Melissa was very helpful in helping me choose the right size unit.she was patient, and so sweet.thank you.

Jus stopped in for brief moment to get some info. The young lady behind the desk,Melissa was a breath of fresh air. Knowledgeable well spoken and had a great attitude. If I do get the storage unit. I wil definitely be getting there. Thank you Melissa.

This public storage unit is extremely clean the customer service is above and beyond if your ever looking for someone who is attentive, responsible, and quick on her feet that genuinely cares for their job and her customers look for Ivon she is the most helpful person you can find she welcomes you with a smile warm and go out of here was to make sure every customer leaves with a smile

Excellent customer service, Ivon has been help me since day one. Yesterday I did a transfer and everything went smoothly.

Ivon is a wonderful person to work with. She is very knowledgeable and a great person to work with.

Ivon is a very nice person and easy to work with. I recommend her if your needing storage units. Great personality!

Cảm ơn giúp đỡ chúng tôi. Cô Ivon là một người rất dễ thương.

Big units easy access

Blessings and Good Day! Ivon the Site Manager & and if there are any others that assist there at the Public Storage at 1625 Main St, Oakley, CA 94561, she is amazing and so are they. I am beyond greatful the property looks amazing, so clean and well kept. I really appreciate all the security and the innovative, cutting edge technology that the company has for us customers i.e. the keyless entry option to enter and exit the gate, and I also love the standard/traditional manual code entry as well its excellent! Thank you so much Ivon is a assist to the company in my opinion. Blessings and Kind Regards, Christina

Great customer service. I highly recommend this place thank you

Melissa B, was a just wonderful. Great customer service and friendly atmosphere. Safe and clean always.

Came here to pay my bill today and got a lot of help from the employee there, her name was Melissa Bryant and she is definitely a good reason for me to be coming here for storage every time I need something!

Great pricing and the staff is excellent. Easy and quick to get a storage room rented and be on your way.

Exelente servicio y presentación gracias Ivon por tu recomendación

The lady in the front desk ivon, was very helpful to me as a new customer....there was a issue I had signing up, in wiich she completely took care of. Really appreciate the great customer service 👍

This facility is the best... because of the incredible service that the management provides. Ivon is the best, hands down. She takes care of her customers and doesn't sugar coat anything. She understands the concept of CUSTOMER SERVICE and has the empathetic personality to relate to your needs. She doesn't focus solely on the monetary aspect because she knows that when you vibe with, and take care of your customers they will be more than willing to give anything. Ivon is amazing! She puts her all into this place and treats it like a home of her own, so it is very clean and takes the mood off of knowing you have to move all day. She makes this public storage a breath of fresh air to visit. I am satisfied in my decision to move some of my things here for sure. Keep up the great work!

Tabitha is so helpful and kind. She is always polite and friendly and helps us out with any questions we have. We look forward to seeing her when we visit Main Street PS Storage in Oakley, Ca! 👍👍She is a 5 star employee in our book!

I called the Oakley location and received the best customer service from Tabitha. She was helpful, professional knowledgeable and pure delight to talk to. Absolutely amazing customer service! Thank you Tabitha!!

Ivon was really nice, took the time to answer all my questions. Showed me around the building, took her time to look at the storage space that fit my need, overall she has good personality. she made me feel comfortable renting with public storage.

I like to thank Ivon for being the most helpful person I have ever had the pleasure of doing business with a great personality and take her seriously l give her a 10

The manager ivon : at oakley ca public storage is so Courtesy and has a super attitude with her customers, attentively and so supportive and knowledgeable of rental units I wouldn't rent nowhere else she's has qualifying customer service skills.

I appreciate Dani and her excellent customer service. She was so helpful and deserves a raise.

Best public storage location iv used so far. Manager is helpful and she’s very good at keeping all the unwanted visitors out 👍🏻

Ivon was very helpful and very nice very helpful from the first month we rented until now good business here

First time renting from Public Storage and the service is Great! Ivan is very nice & helpful! The office is clean they have easy gate access to your unit.

Known to have units broken into. No security. New look and higher rates. Close to freeway so it's easily accessible to theft.

Ivon, I think that is what her name is, was extremely helpful with setting the account as well as providing the answers to my questions.

Thank you Ivon for the help.

They are have a good customer service super thank you for all of service 🙏☺️

Thank you Kim for all your help with my inquiries. Awesome customer service. I would give ten stars if they would let me. Thank you again for your time.

Ivon is suck an amazing person, she's always assisted me in a professional yet friendly welcoming way!

I have great experience in this place. I reserved it online then I went there to see the space. The lady there name Ivon assisted me very accommodatingly showing me the available space. I end up signing the papers that day and she taught me how to access thru phone app. I will surely recommend this place to my friends that would need storage in the future.

The manager is by far the only reason I keep my belongings at this location, she is always very nice and professional.

Ivón was very helpful. Ivón has a very good customer service

Ivon is excellent, I had multiple storages here for years

Ivon is very helpful and always happy to see you. She does a great job and I highly recommend this public storage location.

This review is long overdue but this place was great and so easy to use! It was our first time ever using a storage unit and didn't really know what to expect. This Public Storage location is prime real estate, considering that it's so close to the highway and luckily so close to our new home. Ivon was so pleasant to work with, she's a fantastic communicator and lets you know what's up. She was great with our check in process, super helpful and detail oriented. The people are what make a place truly unique. Highly recommend this place if you ever need to store something locally. Great place, and amazing customer service. Thanks so much, Ivon!

The customers service from Ivón is , she is wonderful. The only thing I had problem was with the push cart there is only one available and it was and used…

The best facility and Nicole G was very helpful thank u

Helpful staff

Very helpful. Would definitely recommend!!

Ivon is a great help she needs a raise. She has very well custmar services.

The manager is literally one of the nicest people I've ever met and she is so helpful anytime i have a question.

Thank you Ivon and Oakley public Storage! They will take care of you there.

Fantastic facility, very nice and pleasant customer service; Ivon is courteous, friendly, and absolutely amazing!

Thanks David for a great customer service experience. Would defiantly recommend David & the Oakley Public storage facility

I just re rented again a 2nd unit, I am very happy with their service! Especially with Ivon. The storage units are always clean.

Thank you for your help. Very helpful made the process very simple and easy and very welcoming God bless you

Fantastic customer service by Nicole! Thanks you so much for your assistance today. Highly recommend this place.

I really appreciate the services that I received from Ivon. She helped me with all my moving process.

Ivon was very helpful, very professional with a very nice personality.

Ivon was very professional from the the time I made my reservation, she call to confirm my reservation and was present at the time I was moving my stuff in...thank you IVON....

Yvonne have been so helpful and a great employee..

Great experience, Ivon has a great smile😍😍

People are very helpful there will recommend to others

Ivon it's great and really professional always takes care of things always takes care of their customers as well and trys to find the best suitable unit amazing five stars

I want to thank Ivon at Public storage for treating me like a human being. She worked me so that I could get my belongings out in time. Ivon even stayed 30 minutes after she was closed and helped us. The faculity is nice, it's clean and the employees are very helpful and polite. I would totally recommend this storage

Ivon is one of the nicest and friendliest person that I have met in this new day and age which is very hard to come by. She keeps her facility very clean. And I have and will continue to refer anyone that needs storage to her facility .👍👍💯%10/10⭐⭐⭐⭐⭐

Ivon is very helpful and the property is nicely and conveniently located off of an Oakley Downtown. The premises are very clean and can be easily driven by a truck to onload an offload your belongings...

Highly recommend this storage facility, I dealt with Ivon who was very helpful and accommodating to my needs. She went above and beyond in customer service.

I really appreciate all the help Ivon gave me during reorganizing my unit. I came on Friday and bougth some boxes... 10 start for her

Ivon there was very helpful and professional. After leaving voice messages, she’d call us back right away and helped us out, and just really nice person to talk to and say hi when she passed by us at the unit. Overall great experience.

David was great! Really made getting a storage unit fast and easy!

I had a good/average experience here at this property. I had a short storage usage from September 2020- January 2021. The small storage space I used was a little expensive, but I went along with it because it was close and I didn't need it for long. I would of gave 4 stars, but the unit entry door I used didn't have a door stopper to keep the door open while we moved in and out, the glass on the door was cracked which had. me slightly concerned, and on the move in day there was a dead mouse outside the unit, but once reported was removed quickly. The rep at the front desk Ivon was very nice and helpful during the moving in and out process. I feel like this was a average/convenient storage stay overall.

Excellent service. Manager is so nice.

Muy buena experiencia y muy amable el personal ., en especial ivone

I've had nothing but the best experience at this facility the help that I needed the questions were answered and made my move in very comfortable and the facilities clean nice and the staff is great I would highly recommend

People who work there were very nice. Ivon was very nice to talk to. The storage unit I got was well kept before I got the spot.

This is my favorite location I always come here because it’s very clean and they treat me very nice, and I would definitely recommend this location

Thanks Ivon, for your great customer service and being very welcoming. I stopped by to buy some merchandises... Keep smiling 😊

Ivon was incredibly informative and professional. Getting through the paperwork etc, was a breeze. The office space is clean, as is the facility as a whole. I came with my cousin a week or so ago and promised her a review..

My experience with Ivon was alot of help . Very nice employee to have. I totally recommed this place.

I came in today after talking to Ivon about a space yesterday evening on the phone. I'm autistic and Ivon made me feel right at home, which is rare for me it's usually very difficult to find genuine kindness in the world. She had exactly the best attitude and even really quickly changed the lock when it wouldn't fit right. I would absolutely recommend this facility purely on my interactions with Ivon, she is a superstar and really knows her stuff. 🤩🤩🤩

The manager at this site is friendly, responsive and very helpful. I agree with other reviews that this site is always clean and well maintained.

This location is the ideal spot to store one’s belongings. Management staff onsite provide 5-Star Customer Service. Yvon is by-far the most courteous manager that we have had the pleasure of working with.

Really nice quiet and clean facility today is my 1st day and I like it. Nice and convenient access to unit! Customer service is dynamic also. Im pleased!

Ivon is really helpful;) this place is really clean and neat

Great environment, Ivón was really nice and she really helped me through the process of getting my own storage.

I switched from a small private storage in a neighboring city to this PS on Main St. in Oakley and I’m so glad I did. This location keeps the property clean, at all times, and Ivon at the front desk is always pleasant & professional. She took the time to explain how to pay my bill online and always knows the answers to all my questions. Finally a business well put together. I’d give them 10 stars if I could.

Ivon was great! Very helpful and thorough throughout the process.

Very convenient, clean, and safe location! But most importantly is the personnel. Ivon is sweet and very helpful and professional! She was very patient and was able to address multiple questions and requests regarding new unit and other logistics. Would give her 10 starts, but limit is 5... :)

Dave and Yvonne are great. They helped me out with ease in getting my storage unit. And great personalities and engaging as well. 😀

Just moved in and I want to thank David and ivon for the fast response and very polite and made my move in wonderful.

Had an appointment for later in the month. Was able to go in and rent unit right away. My storage size was not available so I was upgraded for free. Very helpful and polite. Ivon was amazing.

I use public storage for my company business, The staff is very friendly and helpful I have had a extremely satisfying experience at this location. Ivon is very knowledgeable and helpful she will take care of all your needs.

I am really pleased with my decision to go with public storage in Oakley its very clean well kept property they are kind and helpful with no hassles through any of the process i recommend this storage to everyone.

Very helpful and friendly staff, I called the office a week ago but talked to David, he is such an amazing employee for this company, really goes above and beyond!!! Not sure what the recent bad review was about but trust me you will love this storage facility.

They get rid of good paying tenants based on other people's comments.Not myself..I would never rent here to begin with.They need to pay closer attetion to what people bring into the rental units.

Excellent customer service...Ivon was Awesome!!! Thank you so much.

We worked with Ivon and she was wonderful to work with, she was very considerate and nice.

Yvon’s was an amazing help. I would have been lost and without the ability to get into the facility if I had not had yvon’s help. She is extremely helpful and her customers come first so thank You yvon.

Ivon was very helpful. She answered all my questions before i even could ask them.

Exelente trabajo Ivon siempre preocupada por los clientes. Gracias

Muy buena atención al cliente, estoy satisfecha, gracias Ivon!! Thank u very much

Ivon S is a wonderful person, she helped me a lot with my hideous moving process. She gave a a lot of choices and suggestions based on my needs. I wish that there were more customers service providers like her. It was a blessing to find her.

Great service! More importantly great person Smart companies would in a heartbeat trade for a person with great personality over anything else. Ivon is just a people’s person! Keep it up!

Ivon is fantastic! She is so knowledgeable and always willing to help. Great customer service! She is definitely an asset to Public Storage.

Great customer service

Great Location. Friendly and professional staff.

Erika was great and super helpful. Highly recommend this place. Easy process and super clean facility

So I was storing my car, came to take it out and start it etc and when I went to put it back I realized the gates lock at 9pm so we had to leave the car in the parking lot and do a repair before returning it to the storage to store it and pay the bill, before I get back from the shop with it, I get a message saying "even though I pulled my car out of storage, I still owe a full month and if I dont pay that they'll take it to collections...mind you I was bringing the car back...so after receiving that message we took both our cars somewhere else. They'll get my money, but never my business again.

Every time I go and pay my bill it's top class management takes time to make sure all is going well If anyone need storage place I let them know about the place I rate high.

This facility is hands-down best public storage I have ever rented from.It’s always clean hours are great and staff goes above and beyond For your storage needs highly recommend this place if you’re looking for storage

Chelsia had great customer service!

Chelsea was amazing

I searched for the safest and closest self storage and I came across Public Storage in Oakley Ca. I am so glad I did because I had a great experience with the staff. Thank you Ivon and Jason for all your help,patience and wonderful customer service. I definitely recommend this facility.

The property was really clean inside and out and Ivon was very helpful in helping me to pick a unit most suitable for my needs. Best storage experience I've had!

Yvonne always give special attention to my feelings around my move. It was very complicated and she always made sure she was polite and nice

Ivon has Excellent customer service,very through and explains everything very clearly. Any questions you may have just ask. Thank you for your help yesterday.

Great Service. Friendly staff and very helpful.

Oakley...so far so good...good management team...different locations, different prices would be my my only issue on the same size spaces

Thank Ivon for your great customer service and being very welcoming and informative. Place is very clean!

Hannah was amazing, she took great care of me and my wife and she helped us passed the deadline and we really appreciate it!

We have been renting here for a couple of months, love the office staff, the place is clean. We got a good deal coming in. Not a lot of activity here and the people have been nice, no shady ones yet.

I am new to the area and was shopping around for facility reviews as well as customer experiences. I came across four or five different ones within the city of Oakley where right now stay. After making various phone calls to each, I kind a gauge the customer service from the general conversation I had with each representative. I asked about gate hours as well as pricing per month and if there are any other promotions. By far, RAVEN from PS-Oakley, stood out the most. Her knowledge on different sizes, availability, pricing per month, bang for the buck promotions as well as overall proximity from where I lived really showed that she took great care and making sure that I had all the information. How often do you find this type of customer service from any business out here nowadays? I reserved my spot that I was interested in online and it was extremely more affordable than the other competitors within 2 miles from my house. When I showed up, she greeted me with the same type of awesome service over the phone as she is now doing in person. She walked me through the different available units, dimensions outside and During that time, she continue to educate me on being a smart shopper and look around at other businesses and facilities and compare the pricing and the different offerings. She didn’t try to upsell me with a 20 x 60 that I did not need and really stick to what my specific needs were. Again, outstanding customer service and genuine honest help! Some of the features that really sold me to this besides the customer service was the availability of the gate hours and that it is 365 days a year. I also appreciated the lighting fixtures and the proximity of my new unit as well as the space between the units across the roadway. Other venues are very tight and can barely fit two cars going in either direction. I could nearly make up for U-turn with my track with the layout of the facility and unit. Really impressed. If you’re debating on places to rent, I definitely recommend public storage in Oakley. It’s close to two different freeways and the security gate and keypad are very conveniently placed where you don’t have to get out of your car or have any type of inconvenience coming in and out. Keep up the great work over there Ms.Raven and Ms. Ivon(manager) A message to the owner of the facility or general manager, keep this customer service representative, Raven, happy because she is definitely a keeper! 90% of my decision was based on her service to my family!

Location and facility is very clean. Ivon is awsome she has excellent customer service. I recommend this place.

Excelente servicio, muy buena ambiente muy bueno, lugar muy limpio, la mánager Ivon es linda muy amable, y pendiente de todas tus necesidades, me alegra Ivon de tenerte ahí gracias eres buena persona,

Very nice and pleasant people!! Great customer Service!! Thank you

Ivon she was amazing very helpful and made my moving process go smooth

Ivon is very helpful, very nice, very polite and very nice person very good to the customers You are very lucky to have her working with the Public Storage.

Best service, pricing, and cleanest units around by far. Raven, customer service representative, was extremely helpful in all areas. It has been a long time since Ive felt at home in any business, Raven has changed that experience. Thank you

I met Ivon few days back, she helped me with my rental. She was awesome to work with. I recommend this facility to anyone. She make my moving process flawless.

Property was very clean. Raven gave me great customer service and answered all my question. A wonderful experience.

Raven, was extremely well informed of my options, and helpful. Thank you

Ivon was more than helpful. She took time to give me directions on how to safely seperate my keys to my look incase I lost 1 and she explained how to take pictures of my belongings in my storage for safety. And she went out of her way to make me comfortable. 👩‍🎤 thank u Ivon.....🌹

Saw a few units broken into today so not looking so secure

Great staff walked in last minute Rachly and Ivon took care of me. Didn’t rush the process so they could get off. Thank you ladies. A++++++++ customer service. If everyone would be like this the world would be truly better today.

The person that helped me was very nice, understanding, and helpful. I would recommend this place to everyone that I know. Thank you.

David and Von are very friendly and courteous. They know their business and can help you choose the perfect size for your needs. There are a nice variety of sizes to choose from. It is well maintained, clean and very secure. You won't be disappointed.

Es un lugar fantástico y sobre todo la manager que está muy al pendiente de lo que uno necesita.

Showed up and everything was covered in rat droppings and rat urine. Found the dead rat even. They should be more responsible when it comes to Rodents. Traps and what not. Ruined everthing !! Ate through plastic covers and made its self at home. Yikes. Informed property managements and we were advised to prove we did not bring them. Otherwise nothing they can do about it. Sorry but i would not be paying $250 a month to store unrepairable items. Horrifying !!!

They raised our rates because we were broken into i prank called them asking about their rates they said 80$ for a 5x9 unit but they are making us pay $120 they also wouldnt let us watch the security footage to see if we recognised any one (by law they have to show us the footage)

Ivon was very helpful and understanding of my situation coming all the way from san francisco. She made me feel comfortable placing my belongings at her property with no worries. Thank you!

FANTASTIC FACILITY!! 10 stars! The staff there is so courteous and friendly especially Ivon! The property there the the cleanest and nicest facility in the entire Bay Area! I HIGHLY recommended this place!

Yivone is a great manager, ever time I come around she is so helpful.

El lugar Es muy seguro y limpio y la manager Es muy atenta y servicial

They have attitudes, they never smile and act like they hate their job. They are to dam expensive!

Great customer service. Reasonable prices for the units.

David helped me out today, great service!!!

IVON assist me with renting storage she is great ,she made it easy and fast especially threw a stressful moment of moving . public storage recruited the best person for there team.thank you so much IVON you are the best you rock!

The staff is Very helpful, pleasant and the facilities are always clean.

So I usually don’t leave reviews about a particular place just for an employee, but Ivan deserves this one! She’s awesome. From helpful, kind, understanding, and patient!( I experienced all these things first hand when I had trouble charging my card when my fiancé and I were renting a unit for the first time, so Im sure I tested her patience, but like I said understanding, helpful, and just an amazing person to encounter when your frustrated with your bank. You can’t help but smile and take a deep breath! We resolved the issue and got our unit rented after quite sometime LOL thank you Ivan!!! Your amazing. I recommend this public storage for sure.

Ivon was incredibly informative and professional. Getting through the paperwork etc, was a breeze. The office space is clean, as is the facility as a whole.

What time do u close

Met Ivon today She was awesome to work with...very helpful. She made my experience flawless. Thank you so much!

I on greeted me with a huge smile! She explained everything to me so I could understand how to use the lock properly. She’s a very personable lady

Do they have uhaul rentals?

Great location and great staff. It was very clean. I had to delay my move-in date due to my house selling but Ivon was more than patient and gave me several extensions. She was very friendly and professional. I would highly recommend this Public Storage site.

Ivon’s customer service is incredible. She very knowledgeable about her job. Always helpful and serves with a smile. She is very detail to the customers need. If I could give her 10 stars I would. William and I will always choose Public Storage for our storage needs because of how Ivon treated us at the Oakley Main Street Storage site.

Very good place staff really friendly and property is always very clean!! Make sure you stop in and say hi to Ivon she’s so nice☺️

This is an awesome storage location and the customer service is SUPERB!! Ivon is very professional and knowledgeable of the storage units and policies. I feel confident that my belongings will be safe and sound with Ivon and the Public Service company.

Ivon is fabulous! She helped me to get my unit and all the moving supplies I needed. Great customer service. My 2nd time renting from this particular Public Storage facility:-)

Ivon made the process quick and easy. She was courteous and explained the paperwork and costs thoroughly. In the end, we were very happy with the price, size, and accessibility of our chosen unit. Thanks!

I was looking. for storage in Pittsburg, but I was transferred to Oakley because they didn't have what I needed. Ivon helped me she was wonderful, excellent customer service. I definitely recommend this property.

I was very pleased on cleanliness and customer service. I needed to use storage for a while, and I was pleased how quick everything came together. I want to thank Ivon personally. Thank you Ivon.

Experience at this site in Oakley with Ivan was incredible. She was very helpful. We had a little issue with the lock on our unit. She also kept us informed of what the progress and what she was going to do to get this repair done. She also did this and took care of this issue with a smile on her face. . I was really surprised at also how clean the property was and very happy and I felt comfortable that my stuff is in safe hands. Ivan is a very good property manager and I would recommend this location hands down to anyone. You WILL be pleased!! This site is in Oakley and what I also liked that it was a drive up to my storage unit and I would not have to climb stairs. Again Ivan was a WONDERFUL helper!!

Ivon and staff are such amazing!! Great customer service definitely recommen it.

Does the gate close a 9:00

The person working closing shift on Friday April 26th told me he would not stay open past 6 when I was getting there with a trailer full of stuff at 5:52pm. Reservations had assured me they would be there when I got there. I had driven for 2.5 hours and was pulling in. He hung up on me and closed 10 minutes early so he didn’t have to help me. I got there at 5:51 and the doors were locked and lights off. I’m now in thier parking lot with my trailer and a two hour drive back and no way to unload my stuff. This person should be fired.

Great Service.

Smooth process. Dave did a great job and was well prepared to show me other units if I needed it. I appreciate the cleanliness as well.

Friendly desk staff. David was awesome.

Great people at office! David was awesome in helping us rent a new unit and with a personal complication. Very friendly and super informative and overall good experience!!

Don't trust the fake good rating reviews on here. The manager must pay the people to say such. This place is nasty with rotten It has a rat and spider infestation in their units. I complained about rats being inside of my storage unit and they said it's because of the open field across the street and nothing is done about it. Mostly is the manager young boy buying review through social media and most importantly rude and non professional. .. what can you expect from a 21 years old thinking knowing it all. I won't rent at that place until I hear that manager Micheal gone!

David was a lot of help, very professional. Very nice guy

Don't trust the good rating reviews on here. They must pay the people to say such. I'm a current storage renter and this place is nasty! It has a rat and spider infestation in their units. I complained about rats being inside of my storage unit and they said it's because of the open field across the street. Mostly all of my furniture and everything got ruined! Those muddy field rats tire up majority of my things and urinated and got feces everywhere! When II tried to file an insurance claim, their storage insurance tried their best to discourage me from filing and told me that I can't file without pictures of every single item destroyed, reciepts of everything destroyed, and they did not wish to accept copies of the photos electronically. They causes a huge I convience for me to file my insurance claim for my loss. They then offered me to transfer my belongings to another unit and lowered the price to $300.00 for the same size unit that we were previously paying $400.00 for. I moved my things and low and behold... The same rat problem!!! They also raised the rent back to $400.00. A terrible place! I've never exoerienced such from no storage facility in history!!! DO NOT PUT YOUR BELONGINGS IN HERE!

I’m leaving a review for my sister who recently rented here and loved the service she got from Michael. Thanks for your great service!

Hannah, was amazing nice clean facility highly recommend. The rental processes was fast and easy

Love them!!!

Great place very friendly

Came in to ask about the prices for different units and Alyna was very helpful and answered all my questions. Very good worker!

Excellent service! Very clean and secure. Cameras and high gates to keep the riff-raff out. Not cheap, but fair prices.

Came in for boxes, was in and out in 5 minutes. Great service.

Went in to this location to pay my grandmas bill and Alyna helped me out and had great customer service.

Great customer service , very friendly , answer all questions , great security and they work with you with any problems you might have I recommend this storage to everyone Plus Low Prices

Maria was very friendly

Alyna is excellent!!! Her customer skills are amazing!!! Thank you!!!

It's a place to store your stuff that's about all there is

Great storage place. Good service and clean. The girl who works there is very nice.

Good rates,clean property.had all the boxes I needed for my move.

I received the best customer service from Alyna at this facility. She was so welcoming and helpful throughout entire process. Best storage I’ve ever had !

As I was going to get a unit Alyna was very friendly and knowledgeable. Property is very clean and maintained. I would highly recommend this storage unit to all my friends and family.

Alyna was very helpful. Was able to help me decide what I needed. Storage facility was very clean.

Alyna was very friendly polite and was able to answer all my questions.

Just Public Storage on Main Street has absolutely the worst customer service ever trying to move out after paying way too much for a small storage unit still have 2 days left on the move out get all of my stuff out except haven't cleaned up the unit yet from trash I get an email 2 days before I have to be out telling me there's charging me 75 more dollars because I've left some trash in there I haven't even finished cleaning it up or moved out yet they are not nice people I would never recommend this place to anyone

The lobby and storage areas clean and organized. Alyna was very helpful, answered all my questions and was friendly.

My boyfriend and I stop in to get some last minute packing supplies and were greeted by a young lady name aylna .she help us get a wardrode box and Tv box .she was so friendly :)

Alyna was very kind, patience, helpful, and knowledgable. Was able to answer all of our questions and concerns. Location is convenience and the outfit is clean and well-taken care of.

The facility is very clean, Alyna is very helpful and nice, she has always been very accommodating, a great place!

Manager was really friendly and very helpful the property is also maintained very clean!

I love the proberty location very clean great services :) Thanks

I was very please with this place and Julie help me with my dilena, I arrive stress out and left happy with all her help. So if you need a place to have your things safe this is the place and ask for Julie. Thanks Julie.

Alyna made my move in as easy as possible I love the location and how clean the property is thank you !

My interaction with the Property manager was amazing! Alyna was very kind and gave excellent customer service. She was friendly and was very knowledgeable about all my questions. I felt comfortable asking questions and didn't feel rushed during our encounter. I would definitely recommend her to anyone else. I am a big fan on customer service and she was able to provide it to me 100%.

Great customer service. The place was very clean an organized.

Awesome customer service!!!

Jazmine was very nice and friendly she was knowledgeable and understanding took time to answer all of our questions. The property was clean and well ran. We recommend

David was very helpful and got me the best unit for what I needed. Very knowledgeable in his job. Very good attitude and respect for the customer.

Loved my experience here with jazmin felt like I could sit and talk with her all day nothing beats a great staff and every time I come here I have the same experience wish the prices would go down but thanks again.

Came in for prices will be back next week. Nice manager and location was clean office had many items to choose from. Jazmin in amazing she's always happy.

I visited the Oakley location to inquire about the facility. I was greeted by Jazmin. She was very informative and knowledgeable about the space and rates. I will be moving soon and will be back in for a unit. Great service! Thanks

Jasmine was awesome....thanks!!!!

Jasmine is awesome and is always super helpful and happy.

well jazmin is great as far as employees they need a reevaluation when it comes to the safe keeping and addressing the concerns of a customers straight order "no one is authorized in my storage unit" . I've had to deal with someone stealing my purse which contained the storage keys and gate code and I had to pay to have a new lock put on .then my keys were stolen again and the person went to the storage place I called immediately stressing no one is authorized to be in the storage unit and the employee was supposed to go make sure no one's in it ...and to put a security lock on it. well the person that was in was told to take as long as he wanted which was against my order by the employee and he gave him the security lock to put on after he was done and was told he could take his time. the storage was ransacked and everything was stolen there were empty boxes and a chair that remained. I've emailed public storage several times to get no response at all.I talked to my lawyer and he said that I can sue the company. I have insurance that is $3000.00 I paid when I got the storage .

I recently took a trip to the Oakley public storage location. I'm currently in the process of moving and went in to buy boxes. The employee there, her name is Teana, helped me pick out the right sizes for my belongings and I feel like it was a great deal. I felt so at ease with her. She smiled and was very warm and welcoming the entire time. Moving into a new place can be stressful but Teana assured me that Public Storage had everything I needed to make things go smoothly. She also informed me on the great prices on their storage units, I will definitely be back to get mine! It's hard to find good customer service these days, but I highly commend Teana on her knowledge and sweet demeanor.

I was helped by jazmin she's very sweet and professional.

Came in today to rent and the manager was great very friendly i had a great experience thanks jazmin

Went in to buy a roll of tape after the manager Teana told me about the great deal they had on boxes buy 35 and get 15 free i said i could use a few didnt need that many but she was very helpful and knowledgable she had a warm beautiful personality i had a plesant experience would recommend going back.

I would really recommended going to this public storage the young lady Teana helped me with buying a few items today and also gave me information on prices and specials on units. let her know I will deffinitly be coming here when I am ready to rent.

Property Manager gives you a wonderful service and she is very lovely!!!:)

Tena service was great

Staff here are very nice answered all my questions.....😍😍

My experience was good i got a dicounted price because i made a reservation online jazmin the property mannager called me asap and i went in and rented. I really like this location its very clean and the property manager is hilarious i really enjoy storing here

every time I go to this location jazmin and briana are very friendly great place to have storage

was checking out public storage the 2 young ladies were very professional and the place was very clean. Thank you Breauna and Jasmine I will definitely spread the word

Jasmine is a amazing manager here at Public Storage in Oakley and she's just a doll.

the 2 Ladies Jasmin & Breanna were great and really came through when I needed it.

Jazmin is really sweet and she was very helpful.

I was greeted by jazmin, she's really sweet, energetic and good at her job. She helped me with my storage. Im so glad I came to this location. Thank you Jazmin

Jasmin is true a special person I loved my experience here thanks jasmin

Jazmin was great.

Jazmin was amazing great customer service...

This is a clean and friendly location. I love it. We have climate controlled units and have no problems at all. Don't go anywhere else in Oakley because this is the BEST!

Public storage has great customer service. Linda & Jazmin where both very helpful. & have great ppl skills.

Jazmin helped me out big time. So much so I recommend that you get public storage and ask for jazmin.

I was helped by a lady named Jazmin she assisted me with excellent customer service and knowledge as far as all the questions I had' , she was extremely patient with me and so nice and kind ,she made me feel very important ,I just loved her, I definitely will be coming here thank you so much Jazmin for all your help

Jalisa was a great help to me today. She explained everything in detail and got me up and running. Excellent facility. Clean, neat and secure.

It clean and well sceure but for people like me who have a fixed income and other bills to pay every month, increasing the annual rent cost can hurt some people's pockets finanically.

Feel safe storing my belongings here manager is really nice and friendly would keep storing here

Sunny has been great! Very , very helpful, this has been very stressful for me and my family, she knew exactly what to do in my time of need! She's has been very professional as well as kind and that's very important to me and my family. I want to also mention that her assistant Jazmin was very helpful as well, what a great team.

I moved from the East Coast, over 2900 miles. I shopped for a storage unit based only on price. I was fortunate in choosing Public Storage. The facility was easy to locate with easy access to the unit. But, more importantly I was impressed with the manager, Sunny. I watched as she checked doors, checked locks, cleaned items left behind by tenants and handled each tenant as they came through the door with an attention to detail, professionalism and care. Sunny is not only a great spokesperson/manager for Public Storage but a friendly face in a new town.

Sunny n jazmin r very helpful would recommend them to anyone always welcomed me with me with a smile.

The staff was so helpful at Public Storage. I was not looking forward to a day of moving stuff into storage but Jasmine and Sunny made the experience quick and easy. Sunny the manager of Oakley location is a people's manager, she is sweet,kind & very professional. 5 Star Staff.... 5 Star Service..... Kyle Miller

The property manager Sunny was amazing! I had reserved a unit online but was not aware I needed an appointment prior to going in to sign paperwork. She was very accommodating none the less and took time to show us around and make us feel comfortable that our items were safe on the property. The unit was clean and dry and the grounds were clean as well!

I have had my storage at this location for going on 4 years. Sunny is a great person she is always looking out for the best for her tenant's every time I have called the office she always answers and if she doesn't she is very good at returning phone calls. There is nothing more awesome then working with such a positive person as her. Thank You Sunny! It's been a pleasure working with you.

Sunny is the best! I have rented storage units at other places in the past and have never gotten the wonderful customer service I get here.

Talk about outstanding and exceptional customer service. Sunny, the property manager, went all out to help me with my storage needs. I had many locations to choose from and I am happy that I chose this one.

From Kasie, I just want to say how happy I am with the service that Sunny provides everytime I'm in there. She's always very warm and welcoming. Thank you.

On July 18th this year, I received an e-mail stating that my rental unit lock had been "tampered with". When I called the local office, I was told that in March, some vandals were apprehended trying to break into several of the units. I was told that "nothing in my unit had been taken" - when I asked how they would know, I was told that they could tell from the layer of dirt covering the contents. When I asked why I was only being informed now if my lock had been tampered with in March. I was told that they had no means of getting in contact with me. I advised that they had sent me the e-mail which prompted the call to their office; additionally, I have been registered on line since opening the account with Pubic Storage in Oakley. Additionally, I told them that I had just visited my storage locker in May and that my key worked fine, why did I need to replace the lock. The manager told me to "hold on for a minute" set the handset down and never came back to the phone, despite my hearing shuffling and noise in the background. After waiting and listening to background noise for about 10 minutes, I hung up the phone and called the Pubic Storage office back and no one answered the phone. I tried to call back at least twice after that call and never reached anyone. Over the course of the near 3 years I've rented the storage unit, I have visited to either find an item or add some items to my storage. In any of those visits did I ever find anyone in the office or walking the grounds that I could see. On two of those occasions, I also called the office and did not reach anyone - nor were any of my phone calls returned. The last times I visited - about a little over a month in between visits I was unable to exit the location, due to my access code not working on the exit gate - only the entrance gate. I had to wait until someone else had come to access their storage unit, then exit just after they entered, before the gate began to close. The inside of the rental unit is absolutely filthy and inundated with dirt, litter, and dust - ostensibly from the road traffic, about 25 or 35 feet away; great effort to assure all contents are sealed in boxes or plastic containers, otherwise the dirt would absorb into your stored items. I'm certain that a rental unit above ground would likely be less inundated with dust, dirt, litter. Ironically, the ground units rent for more than the upper units. It also seems rather evident to me that some of the other reviews appear to be written by the same person - or those people have phenomenal sycophantic complexes for rental unit administrators. Is that an allusion that the manager, "Sunny" calls clients during the month? the only call I've ever received was the one commented upon, below. This writing is actually the second review of this pubic storage location in Oakley - where I was compelled to write my experience to be posted on their website. That former rant appears to have just disappeared after I posted it. Too bad, my original posting was much more colorful and contained a few other - and some of my better sarcasm and biting commentary, I don't mind saying. Maybe I expect too much. Naw. For $137/month for just 7’. 6’ space? There should be the basic consideration: safe, secure storage; working entry/exit gates, management "reachable" and occasionally visible. I think I'd be better off with without the space - you gotta' ask yourself if you can do without something, pretty much for 3 years, how badly do you really need all that "stuff"? JJ Schwark

Top notch place. Had two large storage units and both were clean and very secure. Sunny is the best, and most helpful. Outside and erive aisles were very clean and orderly, and I have been to three different places in the past two years. Very comforting to know such a great place exists and is this well operated.

I have been at this site for going on 3 years and I can say this is the best run self storage site I have seen. Sunny is always helpful and has really turned this place around.