Public Storage Self-Storage Units at 12610 Raymer Street, North Hollywood, CA

Gracias por su servicio de Heidy, todo muy limpio.

Thank you Heidy and Josef for helping us with the rental. Very professional and great customer service.

Excellent service by Nancy thank you

Heidy was very helpful answered all my questions . I'm very satisfied with My unit, bigger, cheaper and the location is cleaner.

Excellent service with Heidy. She is so nice, very helpful and considerate.

Exelente servicio Heidy muy amable atenta muy recomendable.

Amazing place! Give Heidy a raise! She showed me the unit, explained everything in full detail and they are very upfront and honest with their charges and no hidden fees! Glad to be a customer there

Heidy is great! Amazing service she is the best!

Wonderful experience Heidy the representative was very quick clear and helpful

Heidy was amazing! Great customer service. She helped me find the perfect size and location. She is great and I will recommend her and this location. Thank you for your great service.

Extremely satisfied with my experience. The staff was friendly, knowledgeable, and super helpful. Thank you Jossef and Heidy for the amazing customer service!

Tuve la fortuna de ser atendido por HEIDY y fue una excelente atención ,amabilidad y un comportamiento amigable que demuestra extremada confianza al tratar con ella..muchas gracias HEIDI por toda tu información tan clara y profecional

Muchas Gracias Heidy por su servicio! Muy amable.

Siempre muy limpio y todos muy amable

Heidy is the best!! She answered all my questions and helped me get the storage I needed. Thank you

Heidy is always friendly she answers my questions promptly She is super attractive to the units, making sure they are clean and taken care of.

Great customer service, very helpful and informing. Made renting process very easy , I liked the fact that the facility was clean . Thank you jossef and Heidi

Fast professional service with a friendly human touch. I cannot stress enough how very easy the staff made my visit and registration.. I would recommend this location to anyone!

Good place employees employees are helpful and they always have a special

Muy exelente servicio. Le recomiendo rentar aquí. Gracias a heidy por el buen servicio.

It is a great experience doing business with them specially with Heidy who is really kind and supportive thank you

Heidy was super helpful and sweet! The whole process from getting a unit was easy and fast. This place is the best!

I want to the property to get information and Heidy was really helpful and respectful.

We’ve used this storage for the last year and have no complaints. The facility is clean and well kept, the staff are all fantastic, and the rates are good! Josef is extremely friendly and our go to team member if we ever have any questions.

Heidy and Jossef were absolutely wonderful I’ve been here for over a year and have only had great experiences! Very affordable too :)

Heidy Y Jossef buen servicio! De lo mejor! Muchas gracias!

This location is clean and great service from the employees but sometimes the prices are too high. They increase it often. Jossef and Heidi always provide great service. Thank you!

For those who have accounts with PS or any storage facilities, be careful when you open the gate. There are those waiting for someone to open the gate, and they follow you in. They also pretend to get in the building but do not have the code, so they ask you to open it. DONT. Let them open. If they can't open, that means they have no code and have bad intentions.

Watch you rent go up and up and up. Awful experience I had at this location, they raised my rent without notice and now they are holding me here for another month. It seems like they only want you to move when it's convenient to them. I'll take my property somewhere else. This is totally not cool.

Heidy is my favorite property manager! She always calls when you have fees about to be charged to warm you and goes above and beyond to make Sure you have the best customer service!

Heidy is really great! The space is clean and well taken care of. No problem for movers and small trucks.

Nancy was very very helpful!

I had to move out quick when the time came, and this public storage I had called and from the jump were very helpful and easy to understand over the phone. I came in, Heidy showed me around and gave me my unit number. She accommodated with everything I said and was so so helpful. There’s no tricks with her, Heidy at this public storage made it easy. 14/10 would will use again and ask for her.

Heidy Always friendly knowledgeable and enjoy to do business would recommend to my friends

Buen servicio de Heidy y Eduardo. Gracias por su atención. Lugar muy limpio.

Won’t ever be using this location or company again. They will charge you a full rate despite vacating your unit if you don’t properly “close out and cancel” your services. So be sure to read ALLLLLL the paper work otherwise customer service (Denise) won’t help you resolve your situation.

Awesome service.. from Cecilia and Heidiy

I had an issue with billing - I spoke with Terrell a couple if times - he was great. Very profession - informed - nice guy:) - great customer service - all the reasons I choose to stay loyal to any business - In todays world -prices are generally competitive- So customer service is always the great differentiator - Terrell gave me all the steps to fix the issue as well as made sure I called the correct phone number to process the payment without penalty. I’m Very happy that a company as “corporate” as Public Storage- has someone like Terrell working for them- I felt like I was dealing with a small local business as opposed to a large corp.

Heidy maravillosa persona muy amable muy atenta muy servisial todos los empleados deberian ser como ella hace muy bien su trabajo

Super clean facility, super friendly staff. I enjoyed my time renting at public storage. Overall experience was great.

Great customer service By Heidy. 5 stars!

Heidy, thank you for your service..

I’m new to public storage, and I was very skeptical and nervous about what I was getting myself into. But from the moment I walked in the door Heidy at the front desk literally made me feel right at home there was no question that I had that wasn’t answered and she even suggested some things that I never thought of that have made my life easier to this day and now every time I see you I can’t think you’re enough. I probably wouldn’t have chosen this public storage if it wasn’t for Heidy. And now I’m here to stay. Thank you public storage and Heidy.

Heidi is the best she helped out with everything. Beyond helpful and friendly

Great customer service, best experience I’ve had yet!! Thanks to Heidi she really made my booking while worth it!!!

It is great place to keep your stuff. Heidy very friendly, so happy! Very good service!

Heidy was very helpful! She explained everything very clearly ! And assisted way beyond the scope of her responsibilities.. This is a great place to store up things ! It’s a definite five stars ⭐️

I had the best experience at this location. Oscar was fantastic, first over the phone, and then showing me around in person. He answered all my questions, was super helpful and patient. Excellent customer service. Thank you!

Óscar was really helpful and kind. He did everything really fast, location is awesome and convenience

Great service Heidi

Oscar went above and beyond and helped us out when we were in need. He was very kind and professional and we are grateful for his help!

Dave was fantastic!

Heidy was great. Thank you so mouch

I was most APPRECIATIVE of Hediy’s customer service😁..

Very patient and understanding 😁😁

Very patient and understanding and explained everything 😁😁

Heidy was perfect and customer service was extremely excellent! Ask for her!!

Heidy was so wonderful & helped get my account/ unit squared away perfectly when there were glitches! 10Stars!!

Good customer service! Heidy and Oscar was very helpful. Would highly recommend this place to anyone.

Oscar was very easy to work with and very straight forward on showing me around the facility and getting me setup.

Dave was awesome! Extremely quick, friendly and knowledgeable...

David was very helpful. I would highly recommend asking for him!

Dave and Oscar are the men!

Dave is the man! If you need to store anything at this facility, talk to him-he needs a raise!

Dave and Oscar were very helpful!

David and Oscar were very helpful

Dave and Oscar were great

David & Oscar were very helpful!

David is awesome!!!! He is the best Public Storage employee and made my day!

This was my first time needing a storage facility and seriously - what a pain. I only needed a couple of months and people deal with it on the daily. Security is the trade off for a slow, complicated mess of codes and locks on every entrance including the elevator. Ivania and Oscar were actual angels, walking me through the app process (change location/bluetooth settings and life magically got easier), helping deal with renters' messes, and pointing out short cuts through the building. Generally being good people managing a stressful situation. Just to make the whole scene even more difficult, there are two Public Storages on Raymer St. I feel like I heard them answer calls with, "no, this is the 12610 Public Storage about 25 times. It's clean. Not many electric outlets for phone charging but a bunch of carts to use that get snatched up fast on the weekends.

THANKS DAVID AND IVANIA PLACE IS CLEAN AND SECURE HAPPY I RENTED AT THIS LOCATION.

Ivania and David thank you for always helping me when I come and do my payments you guys all help me out!!

Had a wonderful experience with David. Thank you !

Ivania helped me out completing my rental online she was a big help considering I wanted to set up a future move in she is so sweet come check out this clean location!!!

Oscar and Ivania were great and made it so easy and simple. I LOVE this place!

Ivania was great and patient! She helped me and my cousin as a lot as we were having a very long day. Would definitely recommend this location if you need storage around the area! Thank you

Ivania was a great help and excellent worker

Thank you Ivania for the best costumer service you really are a big help always!

It was a pleasure dealing with the lady in the front desk. Ivania helped us out

Ivania helped me out with the check in process a s made everything smooth for me! Definitely recommend this location

I went in looking for information on a storage unit for potentially renting out and the guy up front name Oscar was beyond helpful. He showed me a couple sizes and was really patient with me and was very knowledgeable about everything I had questions. Overall, will definitely recommend this location they make it so easy to figure out what you need. Thank you once again Oscar!!

Ivania was the best ,dude this place is fire ask her bout the move in special got me hooked up

Thank you Ivania for the great service today you always make me feel secure storing my stuff here.

Clean safe location Ivania is so friendly thank you for helping me always with all my questions very secure location too.

Thank you Ivania your the best!

Excellent customer service very friendly thank you ivania for the fast service!

Highly recommend this location! Ivania has great customer service. This was my first time using a storage at public storage and she helped me every step of the way. Thank you!

Ivania thank you your the best, patient, and knowledgeable clean location!

Ivania is truly a life save. I came in right before closing and had booked the wrong storage. Rather than being annoyed by me coming in, she was sooooo helpful! I will for sure stay a customer because of her service!

Ivania show me a great customer service awesome service totally satisfied

Ivania was so supportive and helpful, she is the best!!! I can’t wait to come back to this location!

Service was amazing super happy about my new unit thank you for the great job Ivania!

Disregard to what you want and do whatever they want!

Ivania is so helpful thank you for helping me get the right size today clean location and very safe.

Ivania was really helpful, thank you.

Good experience

Ivania gracias muy amable.

Ivania was very helpful and pleasant

This facility is hands down the most professional reliable and efficient went into to get a unit Jazmin made sure I understood everything made the whole process quick and easy and always smiling

Very friendly and professional environment. Thank you Jazmin once more for helping me download the PS App.

Good location and very clean. Staffs are kind and friendly. Jose was so helpful. Highly recommend.

Hilda was very professional and helpful.

Hilda thank you!!! Hilda works at the front and made everything work for me. I can’t thank her enough for all her help and knowledge.

Heather and Jose are amazing

Jose has great Customer service I trust them guys with my life

Thank you Jasmin and Hilda for your friendly help.

Hilda was very helpful

Hilda was very helpful, great customer service, staff was very friendly. Location was clean and well maintained. My experince was great. I will definatly recommend to friends and family.

Hilda was very helpful and made everything so easy and stress free. The workers are very friendly and helpful. The Location is very clean and well maintained. I woild defiantly be recommending this location to my friends and family.

Exelent customer service. Great. Monthly Special.

Just moved in today, but already super happy. My move in guide, Donte, was super helpful answering all my questions and even taking a photo of me in the unit so I could show my wife the scale of the unit. I’ll hopefully stay happy renting a unit here, good start atleast.

Hilda was very accommodating. Great customer service!

Dirty, looks like blood all over the floor that they're need a buddy of mine,if I could do a negative i would

I came to rent a storage room and Jose is so sweet to help me with everything! Thank you!

Don’t use them they are very bad and nasty and bad attitude they will charge you left and right for no reason They are very very bad management and they have BED BUGS in they’re facility

Hilda ,she was very helpful and nice to me when I ask her any questions about my storage

I highly recommend this Public Storage location. The staff are excellent, the place is clean and also very secure. Jose is an especially excellent manager and deserves credit for running such a fine show. My experience has been great.

The most helpful employees and to top it off the Manger. Jose went out of his way to come all the way back to help me with a lost key situation .

Hilda and matt

Mathieu and Hilda were amazing! Highly recommend this place.

Very friendly and helpful The price it's way better than extra space.

It was a nice and clean facility I was hesitant at first to get a storage room but when I talked to Hilda she made me feel comfortable and very welcome. Her attitude was amazing and her smile made my day.

So it's really just a storage facility. It's nice and clean and serves it's intended purpose. My review is for Dina she is the nicest most professional associate I have had the pleasure of dealing with. She was very thorough answered every question gave us a tour of how to enter and exit the facility as well as open the gate. A few years ago I had previously rented with public storage at a different facility not too far from here and was hesitant about going back after my experience with their associate. Dina definitely changed my mind and made me feel comfortable and happy with my decision. I originally reserved my space online which was a hassle-free process but definitely being greeted by a nice representative was extremely helpful. We can't let the internet take away from day-to-day engagements with businesses and their customers.

Jose and Matt where great on helping me out I had lost my key and they help out by opening my Storage and Had great customer service I really had a good experience with both of them

Clean location. Very good service.

I was helped by Chris and he was very friendly and thorough with his information and price is great. Will enjoy my time here I can already tell!

Hilda es muy amable.

I have probably used 5 or 6 storage units in my life, 4 of which being in Los Angeles. This Public Storage location was by far my best experience. Hilda went above and beyond a 5 star customer service rating. She was very patient with me, explained everything clearly, and if she wasn’t the manager... she should be! Super clean facility too.

Hilda es la mejor muy amable y siempre que vengo la propiedad esta limpia gracias hilda

Hilda was extremely helpful and nice. She handles the whole process with high efficiency. Great service overall

I had a very positive experience today renting my unit. Hilda and Chris were both professional and personable. They were knowledgeable and pleasant to interact with. In addition, I was impressed by how calm and patient they were while dealing with a particularly rude and arrogant customer - much more so than I would have been! Anyway, please call me if you have any questions regarding my experience with Hilda and Chris. Also, if the moustached moron driving a ghetto vehicle who rented before me gives them a bad review, definitely give me a call so I can set the record straight.

Great place I would recommend

Dina helped me out. Was fast and curious. Very easy process.

Dina in the front office was very helpful in getting us set up, even recommending a very conveniently located storage unit for us, saving us from walking fifteen miles in one direction (seriously, where's Danny Torrance on his little three-wheel?) lol. Very clean facility, and once you get the hang of the code systems, it's a snap to get in and out in no time at all.

Very bad experience with the staff at this facility. I had a confirmed reservation that the staff refused to honor stating that they had just rented all of those particular sizes. I then went home and made an on-line reservation for a smaller unit size. When I returned to finalize the rental, they refused to honor the confirmed price. Due to the location and the fact that the price was still lower than surrounding facilities, I rented the space. I would not recommend this place to anyone.

Good service ,plus I'm so proud to meet Dina ,who help me with all my questions ,thanks to that I got another more

Dina was great! Thanks for the help.

Best storage in town! Very clean. Outstanding customer service by Dina & Hilda. They made the process seamless and were friendly and professional!

I needed a storage space ASAP and they were able to help me find what I needed for all my belongings to fit and the process for getting the storage space was so quick

Dina provided great customer service!

Specifically Raymer St. I love this location easy access clean and great customer service with patience from Dina. Thank you

Hilda fue my amable y me ayudó en todo

Dina was great help she is amazing!!! I look forward to going back to this new location very clean!! Great work Dina