Public Storage Self-Storage Units at 6202 Willoughby Ave, Los Angeles, CA

Ellie was very efficient and gave me all the information I needed!!

I was stuck I'm elevator on this location it didn't feel good it was very scary situation and not happy about I hope the management takes in this soon possible. Is manger in that property ishe very great she always help

Elli is the BEST!! She took absolute care of me, through some delicate negotiations, remainimg calm, efficient, and pleasant, making the entire morning calm and pleasant. Great Customer Service. Thanks Elli!!

I just love the wonderful and warm reception Sheri gave me! She exercised patience, compassion and was throughly knowledgeable, she made my day! Thank you Sooo very much Sherri!

Elizabeth helped me and my husband get into a storage unit quickly and efficiently and was very patient with us as while we navigated some personal preferences. Thank you Elizabeth, you were so great and helpful! the grounds are always clean and never overcrowded, very nice facility.

great service

Mike and Ellicia were the absolute best in helping us out today, I highly recommended anyone to use their services. The best of the best!

Awesome local affordable public storage facility located right here in East Hollywood area...

Loo

Ellicia was very kind and went through with me about the storage. She showed the available units and help me wi the lock. Very professional and kind. Thank you.

Claudia was really helpful and nice. She helped me answer all my questions.

Claudia is the best

Claudia was very nice, helpful, very patient, & so accomodating! The reason why I want to come back & do my storage business with Public Storage! Have other customer service like her. She's GRRREEEAT!

Small and always clean. The property manager does a great job maintaining it. Claudia is very detailed in explaining how everything works

Elli and Claudia were extremely helpful! Very recommended

The experience was quick and easy and the employee, Claudia, was wonderful. The facility was also very clean which made me feel comfortable leaving my stuff at this location. Thanks again, Claudia!

I had a great experience here! Claudia specifically was very patient and helpful.

Claudia was great ! Clean place as well.

Claudia gracias x ayudarme súper agradable . Gracias x la ayuda .

Stopped in to make a payment and received a very pleasant surprise from Mike, in regards to keeping our rate in place. Thank You!!!

👍

So I'm just leaving Public Storage on Willougbury & Claudia the manager was amazing. Showed me the space. Made suggestions. Super easy transaction. Highly recommend. Place seems safe & homey as well. Thank you PS.

Close to home, storage clean. They need to provide more dolly carts. I decided to cancel because they've increased monthly storage fees even though I've only been renting for three months.

Thank you Ellicia ! Awesome customer Service

Wow I’m in absolute shock right now ! , I’ve been searching for a storage unit for my grand father and I’ve called and been to multiple locations and everyone one there was so rude. But the young lady at this location was fantastic! Marili was so kind and patient , I had so many questions and she was so polite. I will be coming in soon

From the last 3 storage spots I've been .nothings compares to the quality and awesome service . Claudia you're the best .

claudia was very helpful with the questions i had and she gave me an excellent service

Thank you Claudia for helping me throughout the whole process ! You were very helpful and attentive to all my needs! Definitely one of the best employees there.

My experience has been exceptional at Public storage I have no complaints! The customer service I was giving was great I have never been so good taken care of as I was by Marili Jimenez. She took her time in explaining to me what I would be signing up for and I’m glad she was the one to provide me the Information I needed. Super thankful!

Thanks to Marili for the great customer service , I was provided all the information that I needed. I will definitely recommend this place and if you need any help at all make sure to ask for Marili you won’t be disappointed.

I always receive great service here! I have been helped multiple times but Claudia and always look forward to coming back. My questions are always answered, she has great customer service, and is always willing to go above and beyond. It is a great and safe place.

I'm always renting storage units to hold my business and personal property, but sometimes I need extra help or a caring staff member to complete move in/ move out and today Marili was very kind and helpful to me doing these stressful times. Thank you.

This was my first time stopping by at this location. Claudia was there to assist me, she was so nice and helpful with my questions! Property looked very clean as well very different compared to other locations I’ve visited! I am very satisfied.

Claudia was an amazing worker! She helped me out with everything and even went above and beyond to make my experience good! You can tell she really appreciates her customers! I been to other storage places and this one was hands down the cleanest one I’ve seen! Thanks again Claudia for the amazing customer service!

Claudia was so helpful thank you for your kind service

Claudia and Mike helped me finalize my reservation this morning so that I am all set for a speedy move-in tomorrow. Claudia was great in showing me the available units and helping me find the best fit. They also made sure I was aware of the moving supplies, but without pushing anything on me. The property is also in a convenient location and the units are easily accessible. I highly recommend.

Claudia was super nice thank you !

I have always been very pleased with the overall service at this property. Your employee Jose was very helpful. Keep up the good job!

Great customer service ! Property was very nice and clean worker Claudia was VERY helpful !

Claudia was absolutely delightful. She answered all my questions and gave me a lovely tour of the facilities. She thoroughly explained all the paper work and was willing to walk me through step-by-step. She is definitely an asset to this company.

Thank you Mike and Nancy!!! Great customer service!

Megan was such a pleasure to work with. Helped with all questions I had in an extremely timely manner. I am recommending this facility to any of my friends that need a storage unit and I will definitely be using it myself again!

I went to this location to look for a unit space . It was CLEAN and the customer service was GREAT. I had a customer rep named Nancy , she was very respectful and answered all my questions very professionally. Thank you again Nancy and keep up the good work!!

I went to take a look at this location, I'm possibly moving out and I need a space nancy gave me great customer service and answer all my questions I'll definitely come back. Thank you nancy continue your hard work.

(( Megan )) was a big help at the worst time for me. Really appreciate the cooperation, help and kindness.

Great storage place. Megan was so helpful and very professional. She always tries to help me out with any questions I may have.

I'm writing this review on behalf of my boss who had the best customer service with Megan at this location. She helped facilitate our stressful move out and communicated with me every step of the way which is super rare for a storage unit. We were at this location for 2 years and never had a problem, and was thrilled to have their help with move out.

Megan at this location was super helpful. She helped me organize a storage last minute, and took her time to make sure I found the best possible space available. She was curteous, kind and extremely helpful. If you're looking for storage, this is the place. Great team, clean facilities and excellent service.

This is a very OKAY storage space. PROS: you can drive right up to your unit if you choose a unit outside. Well, that is really the only PRO. CONS: the space has limited hours with ZERO access hours before and after the office closes. I have worked with other Public Storage spaces and this time frame is unusual. The staff isn't super helpful or willing to offer solutions. Not rude, just does the bare minimum. They only allow you to use/purchase one of their locks on your unit...which is annoying for businesses because you must always hand off keys, have more made and hope you don't forget them! They do not offer any trash facilities, which to be fair, is normal in LA but other storage spaces at least have something available, for an additional fee. The office is not willing to accept deliveries or call tenants to say, "your delivery is here, please come ASAP". It could be left by the unit (if large) or held in the office (if small). Anything would be more helpful than finding out something arrived and was turned away. Overall, it's a storage space - we shouldn't expect too much but minor changes in customer service would really go a long way here!

Melanie was Amazing! Super easy and fast. Very knowledgeable! I would highly recommend this storage

Thank you Melanie for your great help. Very clean and secure property very friendly and great customer service given by melanie

prices are high but they are worth it. The service is great and very convenient. Great place highly recommend if someone is looking for a storage

good storage place, people are very friendly very polite. Kept my stuff safe

Great customer service! Place was super clean and organized. Melanie was super helpful with all questions that I had. Will recommend to people.

I had an easy stress reducing renting a due to one phenomenal employee, - Melanie. Public storage is lucky to have Melanie in their employ. She is kinda, patient, and I personally witnessed her treating each container like a VIP. I have sores at other kicatuons and never bee treated as well as I have by Melanie.

One of the best places to store your stuff. The customer service was amazing, Melanie was super friendly and very knowledgeable and made it a great experience.

Went in here after needing a last minute storage space. The best service I’ve received! Super friendly and helpful. Mike is the guy to speak to!

Melanaie was such great help

Jose and Mike were great! Great location!!

Great customer service from Melanie would recommend to anyone storing to come here

Prices are awfully high! If to miss a payment deadline, they charge late fees and never refund any, because interested to charge for everything and grab money or stuff that people store there. They interested to sell person's unit on auction, so they do all to keep person in debt for every missed day of payment deadline, to increase summary of debts and make person unable to pay off. Because, as a few guys have shown on YouTube videos, storage sells unpaid units on auction. A guys make videos how they buy units, that storage have grabbed from people who were unable to pay. And guys sells units that they bought from storage, I mean units which were unpaid because storage management adds huge late fees that makes hard to pay for unit. People loose units and all what they stored there. Then storage sells it and some guys make money on unpaid units which they buy on auction to resell! And they sell for crazy-low prices, also trash everything what they need. They don't care that photo album can be a treasure for its owner. They don't care that to loose personal belongings can be catastrophic for some people. This storage prices are very high and they never refund late fees, don't understand that sometimes people have trouble time to pay. Management never give people free time to pay, no extensions, never! They always ready to charge more and more fees. They cannot wait even one week! Because of awful prices and super awful rules to sell unpaid unit on auction, I recommend to never use public storage service.

Great Customer Service ! Melanie is always so diligent and efficient. Never a problem when I make payments or have any questions I have at the time.

Melanie was amazing and so sweet and she should get a raise for 2020.

Nice customer service from Jose. great experience And very nice person excellent representative from public storage

Excellent service Friendly Helpful Knowledgeable

How much is a 10 by 10

The manager at the this locations is awesome!!! Melody has great customer service skills and also very helpful. More business need people like her managing it.

Very friendly service provided by Melanie! Check this spot out for all your storage needs. Customer service is EXCEPTIONAL!

The Place At Willoughby is clean, well lit, protected. I always see friendly, polite, smiling Melony/ Melanie, Doing Her rounds. If it’s not in the mornings , I see her in the evenings. Always dressed professionally, with a smile in her face and ready to answer any questions or help you might need.

Melanie is an excellent representative of the company. She is so helpful and efficient in explaining the preliminary details to a new customer all the way through to the final decision-making. She makes a great impression of the place without over promising or over selling. The location and the physical appearance of the facility could not be better for us as well as the ample parking and access space to the units. I feel very confident renting the storage space thanks to Melanie.

Awesome check-in fast friendly service Melanie was the best very helpful answer any of my questions and get with my stupidity

Pretty chill place. Smaller than some easy access 😉

Melanie was very helpful at the last minute of her shift . Taking me in when she could of closed out and went home for the day . Amazing service loved my experience!!!

Great service. Clean facilities. The manager of the complex Melanie set me up quickly, and clearly laid out all my options so that I would select the best unit to fit my needs. All my questions about billing and logistics were answered in a clear and concise manner. I left confident that my stuff will be in good hands!

Jose Olivo excellent customer service, and I'd be more than happy to come back anytime

I'm a frequent visitor at this location as I work in events and often need to store items upon loading out. Melanie is amazing and always so helpful and we're able to scale as needed which is a huge plus- they make it easy to open and close new units. By far the best storage location I've visited!

Great service Melanie was very helpful and polite! Thank you!

Great customer service from Melanie place is super clean and secure would recommend to anyone

This location has the absolute nicest property manager for Public Storage in Los Angeles. Melanie is extremely helpful, kind, a good listener & informative. Most others I have dealt with act like they just hate their job &/or you & are counting the seconds to get out of the door.

Great customer service from Melanie always super helpful with any questions or concerns I had with storage I would definitely recommend this place

Great service and help from Melanie! She’s so kind and helpful, I’d strongly recommend her :) The storage provides wagons and it has good accessibility.

Linda did a outstanding job with costumer service she went above and beyond for me , such a beautiful soul greatly appreciated 😊🙌🏽

I have never been to a better public storage in the whole California than this one where every time I go they give me great service from beginning to end. Linda is on it she goes out of her way every single time she is there to help and answers all my questions with a smile and has the VERY BEST CUSTOMER SERVICE! Thank you !!!

I had a lot questions and concerns with being a new customer. Linda was extremely helpful and patience with all the 100 questions I had. She walked me through every possible step I had to know. Will definitely recommend to my family.

Great option great attention highly recommended

Great customer service, Linda was a sweetheart. She helped me move in and was very kind. I would recommend this public storage to anyone who's looking for a place to store their stuff. I was looking into other locations but this was the location where I felt appreciated and they made it easy.

Melanie is always with great customer service.

Great customer service in and out Melanie was a great help

Melanie was above and beyond, super easy nice customer service.

Fantastic storage facility! Melanie is the best

Crooks! Phuc head employees who belong on a short bus.

Great move in experience I had thanks to Melanie very clean property would recommend to anyone I know to come store here .🌴💙

melanie like always with great customer service, super helpful

Great service by Melanie

Very friendly & Melanie was very helpful & friendly & wonderful

Great storage place Melanie always super helpful !

Sucks, horrible, better storage facilities in town, extra space spends more on security and cleanliness.

received great customer service from melanie, really clean location.

Great customer service, great location, clean and well maintained. Only minus -- crummy hours. They open late and close early.

Melanie is very helpful and has great customer service. Always on her toes and helping me with any of my needs. Highly recommend her!

Terrible these people make so many really stupid mistakes. 3 times they got my email address incorrect. I have had to pay all kinds of fees making my payment for the 3x3 closet cost twice the price I was told. 140.00 for a 3x3! Then they closed early and would not let me go to the locker! I needed to put a lock on the unit after they cut my lock off. So could not even put a lock on it!

Amazing customer service, Linda is super nice and helpful, very easy to check in and simple! Highly recommended. Thanks Linda and the team !

Melanie and Mike were very helpful during my rental experience would recommend anyone I know to come here for their storage needs .

Great place lee helped !

At hands down',my most challenging station in life!!! Lee was there as along with the dream team. working there😊 Ththankyou Lee

Lee help out.. amazing service

Lee is a great person. He helped me out and provided good customer service.

Lee is the man. He helped me out when I needed a storage unit. He definitely deserves a promotion.

Lee was great and provided awesome service

Lee and the other was great with assisting me with my needs. Clean and nice facility.

Lee was the greatest today n he seems to be such a good great human being so so helpful thank God for him, God Bless him n this company’s very lucky to have him

Met Lee for the first time today and he went above and beyond with assisting me. Would highly recommend this facility and if you want kick arse service talk to Lee.

Lee was fantastic and very thorough with helping me with setting up a storage. Gave me great customer service and was genuinely kind as he helped me. Highly recommend him whenever I come back

Lee was great! Happy to have a safe place to store my stuff while I am traveling. Unit is in good condition and location is perfect for what I need :)

Lee was extremely helpful, made my transaction flawless.. to pay for my unit in Long Beach. Had no issues, he’s the man!!

Lee, the employee at this Public Storage has been so helpful in my time at Public storage! I was out of town for several months, and he was always so helpful in keeping me on time with my payments information . When I returned, he continued his streak of good service, always making himself available to helamazi gp with anything I needed at the unit. He is such a thoughtful representative for your company!

Lee was very helpful! I needed a storage unit ASAP and he saved the day!

Lee was the best! definitely very helpful! 😌

Claudia is the bomb

Best storage ever! Anytime my boyfriend and I drop things off Lee is on it! He makes my experience so much easier. Love this place easy to access.

Walked into public storage and Lee was extremely helpful. His customer service skills were on point and he went beyond our expectations in meeting our needs. Thx Lee

Lee was helpful and provided excellent customer service. Very helpful, should get a promotion soon .

Lee was very helpful; great customer service.

Lee is wonderful. He got us out of a tough jam. Seriously he's one of those rare customer service people who really cares about the customers!

Lee is great! I also love this location and the price is great for the area.

Lee is a great guy. He is always very helpful to me and I look forward to seeing him when I come to Public Storage.

Lee was awesome. He has a great sense of humor, the guy is very helpful and knows everything regarding his job!

Lee met me promptly at my scheduled appointment time, he explained everything I’d need to know and how to go about things. The space was clean and so was the bathroom. Thumbs up

Lee has been nothing but wonderful at his job. Every question and every anticipated need I have, Lee has thought of and is one step ahead. I never have to worry if my storage is safe, or if someone isn’t watching, because Lee takes care of business, and smiles when I need it most.

The service was awsome and I'm very glad I came Lee rocks

Lee was awesome”, a very helping and generous guy and he ”was really insightfu!!

Lee was great and helpful

Lee gave me Great friendly service!

Lee was great! He went out of his way to make sure my move in went smoothly and offered great service!

Lee was great! He showed us our place, and helped us through all of the paperwork. Thanks so much!

Been using Public Storage on Willoughby for a little over a year now, and the staff have always been professional and friendly. Lee has always been very accommodating, and has helped me out of a few jams. He also seemlessly set up auto payments for me, so I wouldn’t have to worry about dropping off the rent on time. All in all, a no frills/easy going storage space.

Lee was extremely helpful. Nice, clean facility. :)

Lee was verry help full and fun guy

Claudia and Mike have excellent customer service!

Everything is excellent! Thank you so much Claudia!! :)

Claudia’s great! They were all out of the unit we needed, she was great and called us the moment she had one available! She definitely cares about her customers! Clean location too!

Mike and Claudia were excellent!!!

Never was so easy...moved out today and even thought Lee was busy with others moving in and out he made it fast and simple.

Dirty

The best storage in town! The customer service at this location is on point! I cant say enough about this location. I would recommend this location to anyone. I also would like to make a shout out to Claudia for all her help and amazing service. She is always friendly and willing to help. 5 STARS!!!

Great service by Claudia. I am deaf and she helped me reset my password . Such great customer service

Claudia very helpful and passionate to customers.

Crazy nice staff!!

Katy and Lee are awesome, best crew.

Can you say great multi-tasking skills? This girl is like a walking machine with such compassion for everyone that walks through the door. Outstanding customer service. Visit Claudia!

Mike and Claudia help me tremendously excellent customer service!!

Claudia’s customer service and attention to detail is beyond outstanding! She will accomplish great things in life ! Go to Claudia! ;)

Great service

Fast and easy

Claudia y Jose son lo mejor. MUY contenta de encontrar a Claudia aqui.. Y conoci a Jose que es lo mejor tambien. Necesitan mas gente como Claudia Jose y Jovan .

I have stored here for several months and found the employees to be friendly and helpful and always eager to go above and beyond for me. I have moved in and out several times alone and they were also happy to help me with the gate and getting me the best trolley cart for moving heavy items. Claudia has been especially amazing!!

Mesky and JOse and Claudia were very helpful.

Claudia always has the best attitude and best customer service. Even today that she's sick she was able to still provide me that same customer service. She's very knowledgeable! If only all employees were like her! I always say it's not about the product it's about how the employees make you feel. Location is always very clean and well maintained. Rent here not only for a clean location but also for great customer service!!

How much is a 10 x 10?

Claudia is an excellent representative for every capacity a customer service professional should be. She is knowledgeable, friendly, enthusiastic and very dedicated to providing information that is a prerequisite for stellar sales and rentals for the facility she is employed as well as others. I will recommend Claudia to anyone who seeking a trustworthy and dedicated employee for public storage. It has been a pleasure working with her as moving can be a very stressful experience. Respectfully, Maeve Butler.

Eric was helpful and real professional good fella

I looked around for several places available on short notice. This place was nearby and had a dollar special. Too good to be true in my mind. Since I had to move my things in 48 hours I was in a pinch so I went with a 10x10 dollar special. Half way into packing I realized 10x10 wasn't enough for my 2 bed 2 bath apt. I called the general line to look for specials on a second unit. They informed me that it wasn't possible to do two specials on two units. I had a long conversation on how I could get more space with some saving. Customer service informed me I could cancel the unit I had reserved and there was a larger unit at the same location with a 50% off deal. Good, not a dollar but still a promotion. When I arrived with all my things local rep. Daemeien D. Couldn't get the system to cancel switch my reservation without charging my all the initial fees and give me the 50% promotion. Even though I cancelled the initial unit due to the CS rep telling me it was the only way to get a promotion. Thankfully he understood the new system they are using still has bugs and is helping sort it out. Thankfully there are some people that are still human and don't just tell me "well that's what the computer says". Then turn their back to me. Will follow up with resolution.

Great property! It's in a good area. The best part of it is definitely MEGAN!!! She is so knowledgeable and incredibly helpful! My toddler loves to go when we need anything so he can say hi to his friend Megan! She is truly the best!!

Fantastic Public Storage. Helpful and friendly staff. Megan helped me move-in and made sure I understant all the rules and how to access the unit. I recommend this location!

Thank you Megan and. Mike!!! Fantastic service!

Megan and Mike made the whole moving experiances pleasant and made me feel safe during a very stressful move. Megan was through but quick in reviewing all the fees and costs and felt very secure in this space. Many thanks to both Megan and Mike for making this tough day better!

Phenomenal service. Megan was a lifesaver. I had never used a storage facility before, and Megan took the extra time to walk me through everything until I was comfortable. She remembered me by name, always greeted me and made sure all was good. There is good service and great service, and then there is above and beyond. Megan always went above and beyond. I guarantee you that regardless of the area I'm in, I will always and only go to Megan for all my storage needs.

Megan was great!!! Super helpful

Was an easy and quick experience thanks to the excellent service Megan provided in setting me up with my first storage unit. Couldn't have asked for a better 5 star service!

The process was quick and easy!

Megan was and still is an absolute lifesaver. I was in a last minute bind to move out and she quickly and efficiently accommodated all of my needs that day. Since then, she has been a godsend. She has tolerated all of my craziness and has been more than helpful whenever I am overwhelmed, stressed, or just simply an idiot. If you are looking for storage units in the area, I highly recommend this location for the customer service alone. While I wish that the hours were longer, the friendly staff and professionality more than make up for it in my humble opinion.

I was so dreading coming to figure out storage logistics today, mostly because I have never dealt with storage spaces before and had no clue what to expect. MEGAN WAS SO GREAT. In explaining my options, the rules, payment, the paperwork, etc. I highly highly highly recommend this storage facility! Thank you Megan!

Outstanding service extremely efficient and very helpful

Great Service and quick!

Love the customer service and the attention to detail, definitely a long term customer! Thank you Megan for handling everything :) definitely recommend this place!

Jose was incredibly helpful and answer all my questions...great customer service and friendly service! Two thumbs up!

Jose and everyone at Public Storage are always very helpful. Moving/Storage is significantly less stressful when you have good people making that transition go as well as possible.

Very helpful and friendly staff. Thank you Claudia!

JOSE , Thank You for all ur assistance, ur help!! :-) :-) It was great experience to rent storage with U. We'll be back here, California, and we'll see U here again, :-) :-). Ana & family

Jose will help you take care of issues you didn't even know you had. It is clean and orderly. I had a difficult move from my old office to my new office. I was tired beyond compare. Jose took my hand and walked me through a difficult move. Thank you thank you thank you.

BRANDi, Thank You so much 4 great Help, for all ur Patience. We speak lil English, but U did everything to help us Thank You for everything. Sincerely, VASYL & Relatives.

Jose was very helpful and efficient!!!!! Mike was also very helpful and mindful of our rush to need a space!!! Thank u public storage!!!

In todays world of capitalism, where most companies and their employees view you as a number or dallars sign there are some that genuinely appreciate your patronage. Jovan is an employee of such caliber. Publuc storage is the only place i will ever entrust my valuables.

Great service Jovan! He helped me a lot .

Jovan was awesome! Very personable and helpful with our move! I would definitely recommend this place to anyone that needs it!

Price is great. Jovan made the whole experience simple and easy. They always give payment reminders (call, email) weeks ahead.

Great service! Jovan was very nice and helpful :)

Jovan was awesome. First time renting andhe made it easy and simple

Jovan was extremely helpful!!

Jovan was really helpful! He even let us load a few boxes a few minutes after they were closed. Thanks!

Like the service jovan helped us alot and explained everything very well five stars

Great place, Jovan was very helpful!

We had a wonderful experience dealing with Jouan at the Public Storage. He is very friendly and very helpful! Go call Mr. Jouan and book your storage now! You will be very happy!

Excellent facility, jose was very helpful and friendly. I will return if ever need it of your services again. Thank you.

Jovan was very friendly and offered superb information and customer service. The facility was clean and seemed very secure. The prices are reasonable and I would definitely recommend this Public Storage to others.

Megan was so helpful and nice. Great price. She made it easy and quick to move my entire apartment into this little space. Moving couldn't have been easier.

HIDDEN GEM - I was researching the Public Storage facilities in my area in order to store some furniture short term. Definitely needed a ground floor unit as I'll have a lot of movement. Jovan went out of his way to accommodate me and it is greatly appreciated. Only wish that the facility stayed open later (past 6 pm on weekdays).

Jovan and Jose were extremely helpful and I never felt pressured to take a bigger unit or purchase any unnecessary items.

Jovan was so helpful and knowledgeable. Helped in all aspects of my move. I recommend highly

This facility is the best, clean quiet and Jovan is always there to help, highly recommend.

Great service from Jovan!

Friendly and accommodating service from Jovan! Many thanks

Great service and help from Jovan

Jovan was very helpful when I was signing up. The facility is very quiet, safe and clean. Highly recommended.

Jovan was very helpful. Service was good

Thx. Awesome service. Quick in and out. You guy are the best Thx

Very helpful and quick!

Keith was awesome. Very helpful in showing me around and giving all the info I needed.

great experience. Keith was great

Keith provided great service fast and reliable

Great customer service, friendly staff, and very efficient. Thank you!!

Keith - he was fast and courteous and helpful.

Megan was super!!!!!!

Great customer service, great interpersonal skills and a overall great experience! Cesar helped me out and I wanted to write him a review because you don't get customer service like that anymore. I am actually impressed by his communication skills, because its hard to find genuine individual like himself. Thanks Public Storage and Cesar.

Megan is a wonder! Not only did she check and make sure my storage space was appropriately sized for my needs but she guided me through additional needed materials. Once she even let me come in just at the cut off and store my items (of course I was respectful of her closing and the system) but it was just her understanding and genuine care about us as clients/customers that makes me feel I made the best decision with where I store my items. Thank you Willoughby Public Storage for giving that small town everybody knows your name, and they're always glad you came" vibe in a tough city like LA. <3

Great customer service. Great prices. Great location. This place has everything I'm looking for!

Excellent help! Good service, jose gave me a lot of good info that I needed. Look forward to coming back again! :)

This location has the best help and customer service i have had in a long time... thank you Nicole

Nicole was awesome!!!

Nicole was very helpful and patient with all the questions I had.

I had great help from Nicole. answered all my questions and was able to guide me to the right space. moving is stressful but she made it easy. thanks Nicole

Love the location, facilities-- and Nicole there is just a gem! Best 1st storage experience ever!

First time using the service, the place is decent, Nicole and Jose were very kind and helpful, most importantly affordable!

Moving out today. Met with Tarcila, who was handling a difficult customer on the phone when I arrived. I'm embarrassed to say, I was ANOTHER difficult customer. I was angry that I just paid for this month two days ago and that my rent wouldn't be prorated even though I'm moving out today. Tarcila was extremely polite and understanding and, even though not able to help with proration, her general attitude and politeness calmed me down and made me realize how unreasonable I was being. Props to her for handling jerks like me so calmly.

This Public Storage location is amazing. Very helpful and friendly staff and great accomodations. Jose helped make my move very pleasant.

I had a very nice experience while visiting. It's was very professional and clean. I loved the service from Maria!

Awesome experience! Great customer service. Jose was very friendly, answered all my questions and helped me find the right unit without a problem. Process was smooth and fast. Property is clean.

Wendy was a great help! Will be sure to come back again.

Maria and Jose are doing a great job at this property. Clean and well maintain.

Maria y Jose son muy amables, Asen bien su trabajo

I always have a positive experience at this facility. Manager, Jose is always very helpful and never fails to go out of his way to help me.

Just wanted to thank Maria and Jose for the help they gave me. They made it easier for me to choose the right size of storage for me. Will be back.

The best of this property , besides the great location, are the people who works there , Maria e Jose , always ready to help with a great smile and extreme profissionalism, maintaining the property always clean and secure. Come and check .... You won't regret !!

I loved Jose and Maria they were awesome and the service was very helpful especially someone that is moving by her self.

Maria is the bomb! She really saved my day!

Maria does an awesome job at this property.

Maria and Johnny are amazing at this store. Having storage at this location has never been this great, amazing job you guys.

Maria provided excellent customer service today. Wish I could give her more stars.

It was great service. Maria help with all the questions I had. Thank you so much for the great customer service

The facility is very clean. Loved the customer service from Maria, compared to other facilities. Very helpful when moving is not going right.

Mary & Refugio are AWESOME. Super friendly & helpful when I moved my things into my unit back in Feb. Thanks guys....UR THE BEST!!!

The service at this public storage location was excellent! The staff member, Mary, was very friendly and accommodating. She made sure everything was taken care of. Thank you Mary!

Mary was a very professional in welcoming me and assisted me on a Saturday Morning. She took my application showed me my assigned storage explained how to use the code , hours of operation of the storage. The process was quick easy to understand and explained every page about the policies as 1-2-3. Thank you Mary. *-*

This public storage is a great place. Both Johnny and Sandra are very nice and so help and make me feel really welcome. I highly recommend this location.

Great staff. We've used this location for storage for years. Mary and Refugio are always very helpful.

Professional and friendly staff, always willing to help. District Manager Melissa is always on time, professional and courteous....THE BEST DTM by far!!!!

I have been a client for over a year and a half and must say the Sandra is amazing when it comes to customer service, it's a real pleasure dealing with a real professional. Thank you

Excellent customer service. 100% satisfaction