Public Storage Self-Storage Units at 5941 Venice Blvd, Los Angeles, CA

Erika was just the best

Erika was AMAZING! So helpful, professional, and the GREATEST personality. She answered all our questions and made us super comfortable about the space. We know we made the right decision, thanks to Erika. What an asset to Public Storage!

Super easy rental and super friendly agent on site! Erica made renting my unit a breeze… will definitely recommend this place to anyone who needs a storage space.

Erika was helpful the process was easy thanks so much

Went to get some moving supplies and Erika was just wonderful very helpful she eve brought the boxes to my car

Erika help with the app thank you

Erika you’re doing an amazing job ☺️

Pleasure to meet such a pleasant soul . Erika you are just amazing God bless

The manager there is so humble . I believe her name is Ericka .

It’s always a delightful time when Erika is there

Erica was helpful and awesome!!

Erika was amazing! Made it so easy and I highly recommend!

Price are actually not that bad in this area , they dis have some deals here which I was surprised because it's the beginning of the month, on top of that the customer service was excellent. ERICKA was just AMAZING

Very convenient. Close to the 10 freeway. And the lady there was suuuuuuuper nice

Stop by to pay my bill and Erika helped me. she was just great .

Clean and quite . not too busy and the manager Erika is great

the lady erika was so helpful . she refer me somewhere closer to my job but i would have definitely rented here

Public storage, very professional. Very, very clean, very nice. I was in and out no waste of time. The price is unbelievable.

Best place to storage my stuff. I came in stress with my daughter and walked laughing and smiling thanks to Erika. I forgot about all my problems for a second lol . Great experience

It’s always a pleasure when I see Erika she’s really the best

Ericka is just the sweetest young lady I’ve came across in a long time . So patient and thoughtful. I recommend my friends here

Erica has been super helpful from my first day here and continues to be pleasant every time I see her. Keith and Tangela helped me when I lost my keys when I was in a panic. Great team running the show over here.

Thanks again Erika

Erika is so sweet ! She is always smiling and joking with me and my mom. I’m so comfortable talking with her .

Erika was super helpful and friendly.. she went above and beyond.

Erika is the bomb!! She was very helpful and courteous and nice. She explained how the whole storage process works and provided all the required info. I highly recommend coming to see and work with her at the Venice and Fairfax location!!

Every time either I or my family come here we always have an issue with this particular employee. She is very rude, lack of customer service and professionalism. We are all surprised she still has employment there. Last time my mother was there, she told my mother she can’t help her and for my mother to return after she gets back from lunch at 2pm. This was on 6/21/2024. She doesn’t belong in the type of environment where customer service is required. So basically she would rather eat first, than to help a customer in need. I’m required to rate in order to send this message. Otherwise I’d choose ZERO stars. I believe her name is Kim

Such a great experience with Ericka . Went over everything and answered all the questions I had

Patient is key and Ericka had all of it . She was so nice and explained everything I needed to know. Great service

Thanks Erika you’re the best . I highly recommend

Very friendly, calm and clean facilities. The manager Erika is just great.

Great place! Hopefully you get to meet "Sailboat", one of the managers there. I was literally crying in his office, going through some very hard times, and he was the most amazing, helpful, empathetic person. He didn't judge or overwhelm me. He helped me, not only with my unit, but with my emotions (he's a very good hugger). Sweetest man ever

Great customer service ! The manager Erika is just awesome

Erika is just wonderful

Erika is so wonderful she keeps a smile on her face . this is a small location and not to busy and right next to the frey

marvelous service from Erika .

Very quite slow pace location which I like , near tge freeway also the manager erika was excellent wonderful service

Erica was extremely joyful with our interaction. Very sweet young lady

Best storage place I ever rented at . Ericka makes everything so simple and smooth . Very clean facility also

A pleasant experience here . Convenient place right near the freeway . Erika was very knowledgeable with my questions and concerns

Very quite and clean . Manager Ericka is so cool

Ericka is one of the kindest person i met in the customer service field . very patient and helpful.

Wonderful an clean . Manager Ericka is always smiling

This review is long over due . I just want to say Erika is the sweet person I have met in a long time ! Her customer service skill is top notch! It's always a delightful when visiting this place

Ericka very down earth , very creative love how helpful she is and her work is amazing also her humorous ways makes everything thank you Ericka

Erika is always so enthusiastic. It's always a pleasure when she is there .

This is one of the cleanest and slow pace in this area and that's why I like it here , but the main reason is the manager Erica she is such a delightful person. I definitely recommend this place

Eric is such a sweetheart , she always helped me when I come in Definitely recommend this place 💯.

The manager Erika is so patient and nice . Thanks for everything

Erika is always so kind

Erika was so helpful i got exactly what i needed for a great price

Erika is always friendly and willing to help, very clean facility.

Erika went over and beyond to help me . Thanks again

Erika, was super nice to stay later to help us move in 🤗🤗

Erica was super helpful. Came through clutch for our move. Couldn’t have done it without her.

Nice

On February 15 2024 at 3:10 pm I met an another person that we don’t get to meet more often and I was the luckiest one to meet miss Erika which she will be in my prayers. We need to have more genuine people who truly cares about other humans and have big hearts. Thank you Erika 🙏

This is the best public storage I ever rented at . It’s clean and quiet not too busy and I like that . The manager Erica is such a sweetheart. Definitely recommend

Very pleasant experience with Erika

Erica is one of thee most polite, helpful, and professional employees I've dealt with at Public Storage. There was a discrepancy with my billing and she made sure to help me get it fixed. I really appreciate that every time I come in and have a question, she is always nice and helpful.

Very clean and quiet . Not to busy just how I like it the manager Erika is always so friendly

Erica was very helpful and got me exactly what I needed

Excellent service

Erika is always helpful and willing to help

Erika was the most helpful at the Storage place. She is friendly and kind and made the move in process so easy. Really appreciate all her help. Def go to this storage place if you need it.

Go to pay my bill and waited over 30 Minutes and had to leave. No explanation as to where the property manager was/is. Called customer service and the 1 st person I spoke with sound like he was sleep and forwarded my call back to the property-duh——-no one is there DUMMY. SECOND customer service person offered her apology and said since you’re paying cash I cannot offer a waive of a late fee!!! These fools have my stuff and the low level of competency is astounding. They purely suck and suck you dry -freaking predators. I cannot wait to get my stuff out of here. THE WORST 2+ years EVER. They want you to pay on Time. Don’t make provisions for gouging the rent and yet the don’t have a property manager onsite- during business hours and they don’t even have the business since to put their hours on the door or any sig. if no one is a available. We are all fools for sig ing up with this location. But I’m not done! I am searching and my wrath will not stop here!!!!

Erika !!! Was very helpful. Great customer service and very professional. Answered all the questions I had.

Thanks erika

Very friendly and accommodating staff- Erica in particular was great.

Erika is awesome!

Erika is nice

During holidays moving can be tough. It was good to come to a place where people cared and did the best to help you mainly Erica at this location also plus the facility is clean and has a decent bathroom.

I want to say Erika is so nice . she answered all my questions for my unit and the app they have is pretty cool

Erika is so delightful every time I come .

Dana was a huge help in helping me set up my storage unit. For the deal I set up online, I was satisfied because I needed something quickly due to my situation. Good location.

Dana at Public Storage was so helpful and knowledgeable. She helped me get the best deal and guides me through the whole process of setting up the PS app. Thank you Dana!!!

Erika was kind the entire time

Erica was super helpful and patient in helping us resolve some issues.

Wanted to rent a 4x6 -manager showed me a 4 1/2 × 4 1/2 and claimed it was a 4x6 for $156. So I asked them to lower the price or give me a 4x6 and a credit on my next bill. Instead they charged me $190, no credit or another unit even though they had a 4x6. Refused to give me a refund. I had to go to the bank and dispute the charge. Moved out immediately and returned the lock. The photo shows a small square not a 4x6.

very clean and convenient. thank you Erika

Erika save my life excellent customer service and she was about to close thank u so much

Erika help me and wife right when she closing and kept a smile the whole time , GREAT SERVICE

Wow this location is the best!! Thank you Erika for explaining me the storage unit information and the break down of the pricing! I def will recommend this location to people

Honestly this is the best public storage I’ve been to thank you so much Erica for helping me you’re such a great worker keep up the good work you help me a lot and you’re pretty cute....

Erica is so helpful. She helped me get a storage a few months ago and every time I needed help or had a question she always helped and with a smile on her face. Great service all the time I highly recommend

Thankd Erica

The lady at the front desk (ERIKA) helped me a lot, very nice and friendly!! ♥️♥️

The process went smooth. Thank you to the manager Erica

Dana is the best people I ever seen. She is passion and really nice to help. I booked a wrong room even didn't notice it and she called me back to help me change to the right one. I would 100% recommend for this place. This is the best public storage brach in West LA.

The manager Erika is always willing to help and assist me

stressful day but that didn’t stop erica from making me feel better ! i recommend this place

The manager is always helpful and nice thanks Erika

In moving my son to LA. Need a quick storage place and Erica truly came to our rescue! Highly recommend this place.

Erika is an amazing help! She got us in and out in no time. Great customer service and great energy for a busy moving day!

Erica was so helpful , she’s kind and patient. The service was fantastic.

The manager Erika is such an enthusiastic person !

Erika is just the sweetest . Always there to help with all my needs and questions

Erika was great!!! She made sure everything went smooth and easy.

Great service from Erika

Erika was very helpful, matter of fact she always helpful! Thanks for always being generous!

Erika is amazing and so helpful I wish everyone else was more like her - helped me find space for my shelves

Nice place

I just wanted to thank Erika for her wonderful help in assisting me with some moving supplies I needed! She even helped me to my car! Wonderful customer service

Erika was great!! Very helpful, thorough and caring. All our questions were answered and we were very satisfied with the service we received. We got all the promotional prices that were advertised (1$ for the first month) and better service than expected. Highly recommend this location!

Erika was so, so helpful. She was kind and patient. She laughed at our jokes 😝 and made us feel like we’re hanging out with an old friend. She was able to honor our current rate and got us set up to move our stuff right away. She reminded us why we’re so happy to be working with public storage. Thank you Erika!

Elli was amazing!! such an easy and smooth move in thank you!!

Thanks Erika you’re always helpful

I was going through some ruff times and I meet Erika and that's when my blessing start with her giving me storage I needed and 8 days later i got a place to stay , I thank God and her everything start going great when I meet her I can't thank her enough

Thank you erika for helping me get exactly what I needed

The manager is helpful every time I need it! Thanks Erika

This is one of the best storages places I’ve store ! It’s not too busy and the best part is the service I get , the manager Erika is extremely nice and knowledgeable about her job!

Erika is extremely helpful every time I come! Always willing to help! This place is not as big as the ones I’m use to so it but it’s so convenient! It’s always clean here too

Was surprised that storage units don't have lights.

Here at 8am to pull out my camping equipment for a trip and yall have the lights off on the entire half side of the building my unit is on. Why let access to the building at this time but not have the lights come on this early... here I am having to find and pull my stuff out in the dark. And this isn't a one time issue... this is every time I come early.

Erika is always here to help!

Erika is the most helpful person! She is always there to help! I want to add the place is very clean

Elizabeth was incredibly helpful! She went above and beyond to accommodate me and to find the right size at a great price within my budget. I highly recommend this location.

Erika help me get exactly what i meed thanks so much

Very fast and helpful thank Erika

Customer service was great Elizabeth was very helpful and friendly she answered all my questions great experience.

Erika you're the best ! I appreciate all the help

Erika always help me with everything I need ! She just makes thing so easy thanks

Erika is very helpful

Erika was helpful

Dana was very helpful and helped me fill out forms I needed to close my storage space when I had to move out in a hurry. I highly recommend this location.

Dania helped me get a unit and was very nice and patient with the system as well I also liked her friendly behavior and wonderful customer service

Thanks Erika you're extremely helpful

Daña nice lady