Public Storage Self-Storage Units at 5941 Venice Blvd, Los Angeles, CA

Public storage, very professional. Very, very clean, very nice. I was in and out no waste of time. The price is unbelievable.

Best place to storage my stuff. I came in stress with my daughter and walked laughing and smiling thanks to Erika. I forgot about all my problems for a second lol . Great experience

It’s always a pleasure when I see Erika she’s really the best

Ericka is just the sweetest young lady I’ve came across in a long time . So patient and thoughtful. I recommend my friends here

Erica has been super helpful from my first day here and continues to be pleasant every time I see her. Keith and Tangela helped me when I lost my keys when I was in a panic. Great team running the show over here.

Thanks again Erika

Erika is so sweet ! She is always smiling and joking with me and my mom. I’m so comfortable talking with her .

Erika was super helpful and friendly.. she went above and beyond.

Erika is the bomb!! She was very helpful and courteous and nice. She explained how the whole storage process works and provided all the required info. I highly recommend coming to see and work with her at the Venice and Fairfax location!!

Every time either I or my family come here we always have an issue with this particular employee. She is very rude, lack of customer service and professionalism. We are all surprised she still has employment there. Last time my mother was there, she told my mother she can’t help her and for my mother to return after she gets back from lunch at 2pm. This was on 6/21/2024. She doesn’t belong in the type of environment where customer service is required. So basically she would rather eat first, than to help a customer in need. I’m required to rate in order to send this message. Otherwise I’d choose ZERO stars. I believe her name is Kim

Such a great experience with Ericka . Went over everything and answered all the questions I had

Patient is key and Ericka had all of it . She was so nice and explained everything I needed to know. Great service

Thanks Erika you’re the best . I highly recommend

Very friendly, calm and clean facilities. The manager Erika is just great.

Great place! Hopefully you get to meet "Sailboat", one of the managers there. I was literally crying in his office, going through some very hard times, and he was the most amazing, helpful, empathetic person. He didn't judge or overwhelm me. He helped me, not only with my unit, but with my emotions (he's a very good hugger). Sweetest man ever

Great customer service ! The manager Erika is just awesome

Erika is just wonderful

Erika is so wonderful she keeps a smile on her face . this is a small location and not to busy and right next to the frey

marvelous service from Erika .

Very quite slow pace location which I like , near tge freeway also the manager erika was excellent wonderful service

Erica was extremely joyful with our interaction. Very sweet young lady

Best storage place I ever rented at . Ericka makes everything so simple and smooth . Very clean facility also

A pleasant experience here . Convenient place right near the freeway . Erika was very knowledgeable with my questions and concerns

Very quite and clean . Manager Ericka is so cool

Ericka is one of the kindest person i met in the customer service field . very patient and helpful.

Wonderful an clean . Manager Ericka is always smiling

This review is long over due . I just want to say Erika is the sweet person I have met in a long time ! Her customer service skill is top notch! It's always a delightful when visiting this place

Ericka very down earth , very creative love how helpful she is and her work is amazing also her humorous ways makes everything thank you Ericka

Erika is always so enthusiastic. It's always a pleasure when she is there .

This is one of the cleanest and slow pace in this area and that's why I like it here , but the main reason is the manager Erica she is such a delightful person. I definitely recommend this place

Eric is such a sweetheart , she always helped me when I come in Definitely recommend this place 💯.

The manager Erika is so patient and nice . Thanks for everything

Erika is always so kind

Erika was so helpful i got exactly what i needed for a great price

Erika is always friendly and willing to help, very clean facility.

Erika went over and beyond to help me . Thanks again

Erika, was super nice to stay later to help us move in 🤗🤗

Erica was super helpful. Came through clutch for our move. Couldn’t have done it without her.

Nice

On February 15 2024 at 3:10 pm I met an another person that we don’t get to meet more often and I was the luckiest one to meet miss Erika which she will be in my prayers. We need to have more genuine people who truly cares about other humans and have big hearts. Thank you Erika 🙏

This is the best public storage I ever rented at . It’s clean and quiet not too busy and I like that . The manager Erica is such a sweetheart. Definitely recommend

Very pleasant experience with Erika

Erica is one of thee most polite, helpful, and professional employees I've dealt with at Public Storage. There was a discrepancy with my billing and she made sure to help me get it fixed. I really appreciate that every time I come in and have a question, she is always nice and helpful.

Very clean and quiet . Not to busy just how I like it the manager Erika is always so friendly

Erica was very helpful and got me exactly what I needed

Excellent service

Erika is always helpful and willing to help

Erika was the most helpful at the Storage place. She is friendly and kind and made the move in process so easy. Really appreciate all her help. Def go to this storage place if you need it.

Go to pay my bill and waited over 30 Minutes and had to leave. No explanation as to where the property manager was/is. Called customer service and the 1 st person I spoke with sound like he was sleep and forwarded my call back to the property-duh——-no one is there DUMMY. SECOND customer service person offered her apology and said since you’re paying cash I cannot offer a waive of a late fee!!! These fools have my stuff and the low level of competency is astounding. They purely suck and suck you dry -freaking predators. I cannot wait to get my stuff out of here. THE WORST 2+ years EVER. They want you to pay on Time. Don’t make provisions for gouging the rent and yet the don’t have a property manager onsite- during business hours and they don’t even have the business since to put their hours on the door or any sig. if no one is a available. We are all fools for sig ing up with this location. But I’m not done! I am searching and my wrath will not stop here!!!!