Public Storage Self-Storage Units at 1901 S Sepulveda Blvd, Los Angeles, CA
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Indoor Storage Units
- Small, Medium & Large Storage Units
3'x4'Online only price$ 35/moSmall 3'x4'
$ 35/mo $47Best Price Label
- Reduced height
5'x4'Online only price$ 42/moSmall 5'x4'
$ 42/mo $56Best Price Label
- Climate Controlled
- Inside unit
5'x5'Online only price$ 83/moSmall 5'x5'
$ 83/mo $111Best Price LabelHurry!
5'x5'Online only price$ 85/moSmall 5'x5'
$ 85/mo $114Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
5'x7'Online only price$ 97/moSmall 5'x7'
$ 97/mo $129Best Price Label
4'x10'Online only price$ 188/moSmall 4'x10'
$ 188/mo $251Best Price Label1 unit left!
5'x10'Online only price$ 202/moSmall 5'x10'
$ 202/mo $269Best Price Label
5'x10'Online only price$ 212/moSmall 5'x10'
$ 212/mo $283Best Price Label2 unit left!
- Climate Controlled
- Inside unit
- 1st Floor
8'x9'Online only price$ 248/moMedium 8'x9'
$ 248/mo $330Best Price Label
10'x10'Online only price$ 298/moMedium 10'x10'
$ 298/mo $398Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
10'x15'Online only price$ 301/moLarge 10'x15'
$ 301/mo $402Best Price Label
10'x10'Online only price$ 304/moMedium 10'x10'
$ 304/mo $405Best Price Label
8'x15'Online only price$ 313/moMedium 8'x15'
$ 313/mo $417Best Price Label1 unit left!
8'x16'Online only price$ 348/moLarge 8'x16'
$ 348/mo $464Best Price Label
Nearby Self-Storage Locations
Self-Storage Near Los Angeles
Resources from the Help Center
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West Los Angeles Climate Controlled Storage Near the 405 and UCLA
Storage units in Los Angeles are located between La Grange and Missouri avenues just east of the 405 and a few blocks south of Santa Monica Boulevard. All-indoor storage units in a wide range of sizes from little lockers to 10x20 storage units are on-site, including plenty of climate controlled storage units.
This Westside location is convenient to UCLA and the neighborhoods of Sawtelle, Rancho Park, Westwood and Westwood Village, as well as Century City, Culver City and Beverly Hills.
Small West Los Angeles Storage Units
UCLA students nearby can use our cheap lockers to free up space in tight living quarters by storing books and materials not immediately needed for classes as well as luggage and off-season clothing and gear.
Avid golfers who frequent Rancho Park Golf Course can tuck away clubs in a small 5x5 storage unit after a round. The 18-hole championship public course is just a couple miles away for convenient golf club storage.
Westwood Charter Elementary School families and neighbors looking to declutter can store everyone's recreational gear in a 5x10 storage unit for play at Rancho Park, Cheviot Hills Recreation Center and Santa Monica Beach. Behind the bike storage, athletic equipment, kites, body boards, beach umbrellas and sand chairs, store rarely used items like holiday decor and off-season garments.
Medium West Los Angeles Storage Units
If you are expecting a new member of the household and need to clear out space, a 5x15 storage unit will hold two rooms full of furnishings. These are also a handy size when you rent out your place short-term and need to clear the decks. Bike storage fits nicely into these long spaces as well.
Bellerive Apartment residents and others sharing a place nearby can store duplicate furniture in a 10x10 storage unit to keep common areas uncluttered, including couches, coffee tables and dining sets. This square storage rental is also useful if you are downsizing for storing furniture, decor, lamps, mirrors and clothing while you take your time making decisions about what to keep and what to pass along.
Large West Los Angeles Storage Units
If you have a full garage but would like to get the cars parked inside again, store long kayaks and standup paddleboards in a 10x15 storage unit. Plus pack in camping and fishing gear, and whatever else is clogging your garage, along with the oars and paddles. If you are building an ADU or embarking on a medium-sized renovation, these roomy storage rentals can accommodate four rooms full of belongings.
Homeowners around University High School planning a remodel can store five rooms of furnishings in a 10x20 storage unit. If you are between residences or new to the Westside, these roomy storage rentals can hold the contents of a three-bedroom home while you are house hunting.
West Los Angeles Public Storage has an indoor storage solution to fit your needs.
If you still haven't found the self storage option you are looking for, we have plenty more storage units nearby on W. Olympic Boulevard and Cotner Avenue.
At this West Los Angeles Public Storage you'll find:
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 699)
Had an issues when I arrived to rent my new storage locker at Public Storage 1901 S. Sepulveda and Ercan went above and beyond the call of duty to resolve the matter, thank you Ercan!
Ercan is a wonderful person, being so helpful, so friendly to ucla students! Highly recommended!!
Ercan was very helpful and friendly.
Dolores is the reason I rent here. I choose this location based on her interpersonal skills and her confidence in providing a wonderful customer experience. Thank you Dolores!!
A clean and very well run facility with easy access, especially Delores, who is a friendly, helpful and very professional manager.
It was really an amazing experience using this property! Reasonable price, high safety, and convenience. Thanks Claudia for helping me through the process :)
No one here, no signs and attitude while asked to help.
Miss Delores was a joy to work with, I had booked a storage space online and it ended up being too small. She walked a few units with me and my mover to make sure we had the space that we needed. She gave me tips on how best to fill the storage unit to get the best bang for my buck. Not a fan of the offline vs online pricing but that is outside of her control. Today I learned that while a 5x10 vs a 7x8 is only a 6 sq ft difference, the amount that you can fit into the 7x8 is very different; we were able to fit all of my stuff into the 7x8 and not the 5x10. I believe this is because you can't put medium sized moving boxes side by side in the 5x10. The upstairs units also have slightly higher ceiling clearance, which could mean another row of stacked boxes
Delores was great and she was really helpful
Great customer service. Danny was so helpful and nice with our storage unit transfer. Would recommend to anyone who needs storage!
Delores was a great help at the Sepulveda location!!!!! And Jazmine was great help at the La Cienega location!
Delores is very nice! She helps me a lot with patience
Love this place. Miss Delores keeps the place tidy, her customer service is impeccable. Anytime I have a question or concern she gets right on it and helps resolve it. I recommend getting a storage here because it’s safe and street facing and the rates are reasonable. Make sure to ask for Miss Delores when you come
Love the location and hours. Ms. Delores at the front desk is very informative and helpful when needed
Delores was very helpful!!! She is very kind and knowledgeable. She made this experience very easy.
Very cool experience with the nicest manager Delores. She is professional!
Love love this location @ 1901 Sepulveda. Been a customer for years and Ms. Delores is always a pleasure to work with!! ❤️❤️❤️
Claudia was very helpful with showing me the units with different sizes and renting the perfect unit for me! Thank you very much!
Dolores was the best! Helpful and easy!
Claudia and Delores are very professional and friendly. They made my rental transfer a breeze and showed me multiple units to make sure I was happy with my choice.
Both of the ladies working the front desk were super helpful! Especially Claudia!! And they were super kind as welll!!! Great service!
Public Storage is hands down the best storage locker in the area. The facility is always clean and well-maintained, and the staff is incredibly friendly and helpful. Delores, in particular, goes above and beyond to ensure that every customer is satisfied with their experience. Her exceptional customer service skills are truly unmatched. I'd highly recommend this particular Public Storage to anyone in need of a reliable and secure storage solution.. it's just a smooth experience overall as far as storage options go! I've been a customer for over 3 years and never have had any issues!
Hello this place is very clean and easy to get thanks to Joanna who works here she’s kind and helpful 😊
Joanna is the best. Great service and attention to detail
Joanna was a great helpful person thank you
Delores was very helpful and kind to us, thank you!!
This is my second time renting here, and Delores is 100% the reason I came back. The building is clean and organized, and Delores makes the rental experience a pleasure. I've referred friends here before, and will continue to do so, because of the exceptional service that Delores provides. Highly recommended.
Delores and Raina were both friendly and helpful! The building is clean and staff are efficient. Recommending this facility to friends who need storage!!!
Delores is excellent with customer service - super friendly, knowledgeable, and helpful! Facility is clean and easy to navigate, and satisfies all my storage needs.
Delores was amazingly helpful when I checked in! amazing service~ convenient access, check in, and great price! perfect for students going to UCLA
Danny was very friendly and professional. He helped us transfer our lease from a smaller unit to a larger one. He took the time to show us the new unit and made sure we were comfortable with it before moving forward. He also made sure our Public Storage apps were working so we could access the building touch-free. I like that this location has a gated entrance to underground parking that is very well lit. Thank you Danny!
Danny at the 1901 S. Sepulveda location was a massive help!!!! I was in a hurry to fill my storage unit and he helped me carry the boxes up the staircase. There was also a mix up in the storage unit and solved the issue very quickly and well with full integrity.
I appreciated my time utilizing the space at Public Storage for one year and a half. Specifically Delores was incredibly helpful and assistive when it came to supporting the move out process. I am grateful for the space and the convenience of being able to store my stuff there!
Delores has outstanding customer service and attention to detail skills. I was there when the corporate management team dropped by for a visit and I sang her praises. She's needs to be moved up the corporate ladder and be given a raise. You got a diamond employee in Delores Public Storage.
Delores was very helpful. Took her time showing the units I asked to see. Great location
Warm, inviting, and safe Dolores & Christa provides excellent customer service at this public storage facility. Bring them any questions you might have and rent a space! 5 of 5 star place.
Deloris is great. Excellent customer service!
Ms. Delores is amazing. She is always so friendly and extremely helpful. The place is always clean and she is quick to get issues resolved. I would definitely recommend others to this facility.
Best experience I've ever had, thanks to Delores. She helped me get everything sorted, as well as saving me a coupe dollars every month. She is the reason I signed up for another unit here. Thanks Delores!
Delores, in customer service, is fantastic!
Delores was super helpful! I was checking in for a unit but ended up needing a bigger size, she was incredibly patient in helping me explore my options & convert my rental to a bigger unit. Would recommend!
The hours are the only decent thing about this place. They stay open until 9:00pm but if you need to use the restroom past 5:00 or 5:30 when the front desk leaves, good luck. If your only renting a storage locker like myself, your like a 3rd class passenger on the titanic. You don't even have access to the actual building, they have a small caged corner underground in the PARKING LOT that has around 20 of the small lockers. Not any space to move around in the very small hallway, so if there's more than one customer back there at the same time, it's very hard to pull your items in and out due to the narrow, dimly lit, cold, dirty hallway. I have had my unit for 5 weeks and only chose this place because of the 1st month free (I still paid over $50 between administration fees they don't tell you about, the lock you are forced into buying although I told them I have my own, or the insurance your also forced to buy) Don't waste your time going here, I ended up finding another storage center that is more convenient for me, 6'6 instead of 3'4, and $40 cheaper every month. And no hidden fees.
I came in today (1901 S Sepulveda location) to check into my storage space for the first time. I believe the woman who helped me is named Dolores — she was fabulous! This was such an easy, efficient experience from start to finish.
Rented out a storage unit today. The facility is clean, and well managed. I purchased a lock and tape dispenser from the store, and had a very pleasant sales experience. The person who sold the items was Dolores, and she is friendly, helpful, and knowledgeable about the storage product.
Ms. Delores is absolutely amazing. She went above and beyond to assist me in every possible way. Such a kind and sweet soul. Thank you.
Dolores is a stellar rep who was very patient and answered all the questions even when I repeated certain points and asked to see the rates multiple times. Felt so good using Public Storage thanks to dealing with her. Definitely would recommend to anyone I know
Delores was exceptional. Very clear and understanding when explaining the instructions how everything works. Very patient
Miss Dolores was amazing and she she work with us real good and all the doors and all the stuff that she work with us she was awesome and amazing give her a hundred percent
I have been using public storage for 7 years. I've used them all over los angeles county for different reasons. This location is the worst one. It's severely overpriced and dangerous. They have top units where one requires a ladder to get to. At other places you get a safer and convenient same size unit for cheaper price. The next best is about 160 for a small unit. It's always locked and no one is around to unlock it. They promise to unlock during business hours. Don't believe it. Go to another location.
5 star customer service from Delores when I was trying to figure out a pricing issue. She went above and beyond and came up with solutions to solve the problem! Special shout-out to Derrian for the emotional support.
Delores here is awesome!! She helped me figure out the confusing lock on my unit! Thank you
Ercan was very helpful and supportive of all of my family's storage needs. Our storage space is fantastic & very clean. It also came at a great rate. Ercan made sure we were able to use our codes with ease and also helped my son learn it too. Thank you so much to Public Storage and all of their team for all of the dedication to service you've shown us.
Ercan ,,,was a wonderful help and a joy to be serviced by
Delores is amazing! She is so helpful and courteous and cares about the customer sincerely. This public storage is always the cleanest and safest feeling public storage in Los Angeles. I see Delores cleaning and working every time I visit this facility. Delores is the best ! 🌞
This storage has had quite a few breakins. Just leaving and the police were here. Turns out that the owners know and are not telling renters.
This is the best self storage location in Los Angeles by far. The staff is helpful, friendly and always professional. Delores, who is the property manager, is always willing to help. The property is clean, safe and easily accessible. Prices are great as well. The district manager named Dorsa is also very kind and willing to help in any way possible. They went above and beyond to assist me when I was there. I definitely recommend this location to anyone looking for fair prices and great service.
Delores was a doll. She was so patient. Helped me step by step how to get to my locker. Taught me how to use a new lock. Showed me how to use the app. An angel.
Ms.Doris is a great customer service representative I believe and I think if you have not done it yet give her a raise she is awesome give her a bonus for the holidays or something she answers every question she make you feel right at home great smile for customer service you guys could not have done any better haven't Ms.Doris for your representing Public Storage.#GOBIGORAGNE
Excellent customer service 👏
Great service by Ecran.
Delores was very helpful and knowledgeable. Made the process of getting a new storage delightful and easy. Thank you!
Always professional and accomodating.
I had a storage locker with them over the summer and I ended up loosing my key. Delores was so helpful in assisting us to get our locker open. We were so appreciative.
This was our first time renting a public storage unit and Delores was very helpful in walking us through the process step-by-step. She was very welcoming, friendly, and patient, answering any questions we had. She helped us access the Public Storage App and our storage unit, ensuring that everything went smoothly and easily for us. We would highly recommend this place! Exceptional service!
Delores is the TRUTH. she made everything super easy and convenient. this location is clean, safe, and secure. they go above and beyond for their tenants. 10/10 would get a unit here!
Delores was very friendly and sweet and took care of me like a daughter thank you so much!'
Amazing Delores at the front desk! Super helpful, very nice and kind. Showed the storage unit and was really thorough! Even made me a discount for my first month! Absolutely recommend this location!
Delores was extremely helpful and made the process very easy
Great experience. Just can’t afford it anymore. Ercan and Delores were great in helping me close my account. I’ll come back thanks to them!
Ercan was extremely nice and helpful. Check in and check out went smoothly, and everyone was great!
This is an excellent choice if you are looking for storage. It is clean and offers many options, including lockers and big spaces. They are contactless but when you do see staff they are polite and helpful.
Easy, clean, safe facility. Delores the in house overseer of the facility is hands on, she is warm, responsive and has a larger than life character in addition to taking immaculate care of the facility.
Amazing service for the past 1.5 years. Process to retrieve items was seamless. Delores was awesome, especially with consistently monitoring the locksmith who helped us (it took 1.5hrs!).
Delores was extremely helpful with getting me transferred from one unit to another. She was generous with her time, offering to help me decide what size unit worked best for me based on the number of items I needed to store.
Dolores was very helpful in picking a unit and switching between units! The facility is clean and move in and out is easy.
My girl Delores helped me out so much! She explained how to get into the building the map layout and made it super easy to come in and out of the building for storage. Definitely recommend using this facility it’s dope.
This location is very helpful. The on-site manager Delores exceeded my expectations on customer service. She is extremely helpful. She helped me find the right unit when it became available. Another employee named Raina was very helpful and friendly as well. Thank you for your help.
Beautiful establishment, clean & professional staff. Ask for Deloris, she’ll take care of you.
I had an excellent experience at location 25786 West Los Angeles. Claudia was very attentive and helpful, she answered all of my questions with a smile on her face. Friendly Customer service is practically non existent, it's refreshing knowing it still exists. Thank you!
With few exceptions, the customer service provided by Dolores at this location exceeded my expectations to such a degree that I felt the urgency to leave a positive review. In this day and age when no one has time, this woman was helpful courteous and knowledgeable. Public storage is fortunate to have her as an employee. Thank you Dolores! When I first posted this review, it was under the wrong account! Sorry!
Ercan was of great help, he helped me move my stuff and I was out in no time!
With few exceptions, the customer service provided by Dolores at this location exceeded my expectations to such a degree that I felt the urgency to leave a positive review. In this day and age when no one has time, this woman was helpful courteous and knowledgeable. Public storage is fortunate to have her as an employee. Thank you Dolores!
Sh’kena was incredibly helpful, helped me move my boxes and find a better unit than the one I was planning on getting. 10/10 service! Edit: Came back several months later and another employee, Raina, was also incredibly helpful. I hadn’t used my unit in months, and she helped me get a refund for the last month. Great service and team.
Very nice facility! Delores is super nice!
Raina called me to alert me to a billing issue (my credit card expired) so that my account could remain current. Raina also alerted me to an upcoming price increase and helped me to understand and resolve that issue as well. Raina was friendly, communicative, and offered superior customer service.
John was amazing, he was super helpful and provided great instructions!
delores thank you!! you are the best.
Excellent experience all around! Highly recommended!
Great customer service! Clean and well maintained units.
Delores and Raina were very helpful, showed me around the property, instructed me on how to use the elevators and had winning personalities to boot.
Dolores was so helpful!!! She was so kind and made sure we knew how to get to our locker and open it. She answered all our questions and even gave us a discount! Best storage ever :)
Excellent Staff and Service!
Had movers pick up my stuff for me. They ended up showing up a day late, so I would’ve had to pay an extra months worth of rent. Fortunately, Deborah helped me out and took care of the extra charge I would’ve had to pay for the movers’ incompetence. Great facility, space, staff, etc. Definitely recommend this site!
Love this location! Amazing service! Delores is so sweet and helpful! Love her and she’s a great asset to this location!
Wonderful experience! Special thanks to Delores who is such a professional! She helped me to get a storage unit at the another place when it’s not available here. Will definitely come to this place again if I need to find storage place.
Delores helps me a lot and explains everything in details!
Thus far my experience here has only been great. I've been at the facility a few times and each time I was assisted by Dolores, who is helpful, knowledgeable and generally lovely. She got me set up with a unit after giving me a tour of available spaces, and advised on the advantages of each floor. She showed me the Public Storage app which is surprisingly efficient for accessing the facility and elevator.
I do NOT recommend this storage unit. We are very disappointed in this establishment. After being there for just 5 months, we received a notification that the cost of our unit is automatically increasing by over $100 ($119 to be exact)! Please note that the cost of our unit is $299, so this is almost 50% the cost of our current unit!!! That sort of rate hike in such a short time is completely unacceptable and unfair, especially to people who have to hire movers to move to another storage facility. The sad part is that we had recommended this storage facility to many of our friends who were planning on renting units there in the coming months, as the staff is super nice and helpful, but after hearing about our insane rate hike I am sure they will all go elsewhere.
Raina and Delores were both very helpful. They were quick and efficient with explaining the building, showing me the unit, and walking me through the contract, as well as demonstrating the code system and providing carts. They also honored a slightly lower rate from an original reservation I made online when that unit was no longer available and there was a more expensive substitute. In all they helped make the process as painless as possible.
Great facilty, great service. I showed up with a truckload of stufff after the office closed. I was in trouble when Delores came to my rescue. She was on her way home, but turned around, logged back in and patiently got me squard away with exactly what i needed. Thanks Delores!
Delores on Sepulveda Blvd was so amazing; she surely created the perfect experience for a first time customer. Thanks again girl!!!!
First time renting a storage, I did the whole renting space online. But when I came in today try to get access to the gate. My code didn’t work. Thankfully, Delores is there to help me with it. We try so many times for the code to work, for so reason I still can’t get access to it. She is extremely helpful and help me to figure it out. Eventually we did finally figure it out. She even guide me through the whole process!!!! Thank you so much!!!!!
Delores had great customer service clean property and nice storage units
I have been a long-time customer of Public Storage and am a fan of the clean and convenient storage facility. I also want to commend them on their customer service. I recently dealt with Raina who responded very quickly and went out of her way to handle my issue to my satisfaction. You cannot go wrong with this facility. Karen
I was at this location yesterday. Claudia help me out she was very helpful and polite. I recommend this location.
First time renting a storage unit and it has been great so far! Delores and the rest of the staff here have been super helpful. Will highly recommend to my friends and will definitely use again!
My experience was absolutely perfect Delores was very friendly , courteous and helpful.
Delores is the best. She made moving in easy!
Delores is amazing! Stayed late to ensure I had everything I needed.
Fantastic service with a smile from Dolores and Raina.
Great experience from inception! The entire process was streamlined. Dolores has been so helpful. I needed a particular size unit and she called me several times to get me what I needed. The app makes accessing your unit for payment very easy and you can search for available units there also. Great place if you need storage.
Oh keey; that was decent! Good service, with a smile. Sh'Kena, you were absolutely amazing. I appreciate you.
Great experience with this place, well maintained and ori
I came here on business and had the best experience. Delores was super helpful and friendly from the moment I walked in. She helped me from beginning to end and answered any questions that I had and made the process painless and easy! Definitely would recommend this location.
Raina was extremely helpful and thorough. Great service.
This facility is so easy to get in and out of and I love the customer service here as well. Everyone is so kind! Raina was so helpful!! She helped us switch from one unit to another.
Great service. Dolores and Raina were super nice and helpful!
Sh'kena took excellent care of me!!!!
Delores was fast and thorough.
Got me signed up very quickly. Sh'kena and Delores were very nice and extremely helpful. Clean modern facility.
Doloris always makes everything so easy. Highly recommend this location.
Delores the property manager has made the moving super easy. Thank you Public Storage for having the best staff and making my move super lovely.
Dolores is so helpful! She is such a great asset to the company and location.
Shkena was so helpful and kind, great and easy experience.
Delores was super friendly and extraordinary helpful with getting me setup with my storage unit.
I’ve rented Public Storage’s units twice over several years. Both times I was assisted by Dolores at the front desk, a lovely woman who takes the time to explain details carefully and is helpful to a fault. The units and the service are great! Highly recommend!
Delores walked me through the process. Great overall experience
Delores is the best! 🤘👍
Absolutely the best experience here. Delores was so thorough and sweet. She explained everything and she asked me through it. She even carried some boxes to my car.
Delores at the front desk was a fantastic she was very clear and very understanding of my needs awesome service!!
Delores did an amazing assisting me with my storage. Building well kept.
Delores help me out satisfactory
It's was really Good experience and I met the property manager her name is delores she's kind and she help me a lot
Delores was extremely professional and helpful
I was helping an elderly client navigate the rental process at this location, and both Delores and asst. mgr. Raina were empathetic and patient. They worked with us and proposed ways that we could save significantly while renting multiple units. They made what for us was a difficult task so much easier. Thank you both!
Awesome service great employees
Delores offered us a very friendly and helpful experience!
Delores was a wonderful person and a lot help. Overall had a real good time transitioning my things in because of them!
The staff are extremely courteous and go above and beyond. I worked with Riley and she was extremely helpful. Would highly recommend!
Very helpful staff and great location. Spaces are ample and well kept. Delores made my rental experience fantastic!
Great customer service today by Carri! We were in a bind and she helped us quickly and efficiently. Literally saved our day! Thank you 🙏🏽
Excellent customer service experience! Mazell helped me rent a storage unit and explained appropriately to use the storage. I really enjoyed my experience. The location was clean and convenient.
Mazell and Doleres are awesome. They walked me through everything and helped me a lot. Thank you!
Mazell and Dolores provided wonderful customer service and helped me set up the app so that I can set up a storage unit for work. The location is very convenient and clean.
Great customer service experience! Delores assisted me in renting a storage unit, she was kind and provide a thorough walkthrough of the property and how to properly use the storage. I really enjoyed my experience.
Mazell is always a delight to see! Always professional, energetic and on top of things. Was very excited to see that she is back. Wish I could give more than 5 stars 🙂
Carri & Riley - You are both very helpful, and courteous ;)
Friendly, clean and efficient. Delores was great. Easy check in and demonstrated using the ladder. Public Storage should have more like Delores.
Carri was extremely helpful, expedient and friendly. Great facility! Mazelle was the most helpful!! Thank god for her!
I chose this location specifically because of the reviews of Delores - who was amazing! She was super accommodating - showing me the lay of the land, and how to access entry and utilize my unit. Anything I needed - she was very helpful. Thank you, Delores!
Just rented a storage unit here today. It’s cleaner and nicer than other public facilities, and has more flexible access hours. The staff member Mazeil is really kind and patient. She led me to see different units until I found the correct size.
Very friendly and helpful service! Carri is great!!
Not much room for big trucks try and go when it's not busy
The place was great and Delores was very helpful!
Good experience there. 10 years
This location I'm reviewing at 1901 Sepulveda Blvd. is always clean, and the staff is always nice and helpful. Delores is a staff member that helps me often and she's always attentive and ready to help. Thank you, Julia Fiser
The manager was very professional and had a great customer service orientation. Thanks
Delores was very helpful when I was looking for a space. she had great customer service
I’ve rented two storage units (two different floors) at this property while moving from one apt. to another. It’s been an enormous amount of work, and has meant spending time there a couple days every week. This property is kept impressively clean and very nicely temperature controlled. All the staff are very good, with special thanks to Delores for always being especially friendly and helpful. She goes above and beyond to ensure a safe, secure, and clean environment. It’s a joy to see her on the days we’re there.
I called to make a payment on my fiancé account, I spoke to a very helpful lady named Carri which was able to answer all my questions and provide me with information I needed to make the payment at no additional cost. I appreciate her patience while I asked a lot of questions.
I rented a storage unit for the summer time to put my college dorm things in. The process of renting the unit was extremely easy and the staff was always such a help when I would occasionally stop by. Big thanks to Dolores!! She’s professional, kind, and always there to support renters. She’s the best!
I am satisfied with the service of the public storage, especially with Delores. She’s really helping and friendly. So happy to meet her.
Clean, temperature controlled storage. It's seems quite secure.
Delores is quite helpful and understanding to help us for our cause.
Delores was wonderful and efficient. The whole process took under 5 minutes.
Sasha helped me get a unit she was extremely helpful and took her time making sure i had everything I needed
Thank you Carri and Delores your service has been amazing. I appreciate all of your help through the process. I definitely recommend this location for you storage needs. Woody Was so helpful Today he helped me wıth the app today he ıs öne of the best workers on the company!!!
Katie was awesome got me into a 5x5 in no time.
Best storage rental experience I’ve ever had! Delores is great!
Clean, fabulous Lady helped us DELORES is incredible, patient, calm and fabulous customer service, Thank You Delores.
The billing problem that I received by email was quickly resolved by Delores. She is always a smiling presence and a credit to Public Storage.
Delores was very nice and helpful. We got a bunny stamp <3
The ladies working here were great from the day I moved in to the day I moved out! I believe Yvonne is the one that initially helped me move in and in a year at this location I never had any problems, very kind and helpful!
Delores helped me find the right storage space for my property and was kind, thoughtful, and professional while walking me through the store. Thank you Delores!
Dolores made me feel like I was at home when I came and ever since then she has been super helpful to me every time I move stuff in. I’m very lucky to have found this place
The facility is very clean and well kept. There is sometimes a delay in getting employee assistance, as the staffing has been limited due to the COVID epidemic. I trust the security in place here and find the pricing to be commensurate with the area.
Abbie was a wonderful help. She was multitasking efficiently and offered a lot of useful knowledge when picking out my unit. Thank you!
Very clean, great facility and staff.. Carri was awesome, very professional...
Abbie was extremely helpful and super nice. Had a great experience.
Delores is a good person and works hard at her job always helpful in any way, thank you for your service...have a good day.
Great public storage! The best I’ve been to in California. Clean, very well kept and convenient. Never packed never any hassle. Their staff is excellent. If you decide to come here ask for Delores she’ll take of you!
Delores is quite literally the best. She was checking each and every lock as we cleaned out our storage unit, helped guide us on how to dispose of trash, and when I stepped into the bathroom, it was quite literally SPARKLING. Seriously such a friendly human and made my public storage experience one that exceeded every expectation. Give that woman a raise.
Both restrooms have been "temporarily out of service" for several months now. Not cool! Poor customer service. It seems as you they want their tenants to look for other public storage facilities.
Abbie was super helpful!! Very kind, polite, and professional!! ⭐⭐⭐⭐⭐
Great service by Delores!
Great place, Delores. Help me a lot,
Nice staff, helped me out with whatever I needed.. Dolores was sweet as well
Carri was extremely friendly and made the experience wonderful!
The staff are very professional. When I moved in the space was too small, she was very friendly, allowed me to view multiple spaces before choosing a new one. Also, about a month after I moved belongings in, a received a phone call mentioning someone had tried to break into my storage unit. They put three locks on the door until I could arrive the next day to check if anything was missing. The staff was again very professional, they also gave me a lock at no cost to replace the one that was cut off. I recommend this location of public storage.
Delores was very helpful to my aunt got her to the right size unit I thank her very much we were in and out with everything to us from parking , to code I would recommend this location please ask for Delores is amazing
Abbie helped me with all my questions and made this process so much easier! Thanks to Abbie for making my public storage experience so simple and easy, and for helping me with all my concerns!
These guys are great!! Abbie was a huge help and advised me on the right unit for what I needed. Five Stars ⭐️
Delores was very helpful when moving my client. into his space very friendly im a moving service I would recommend this facility to my friends and family
Mazell is a wonderful woman. She stayed 10 minutes after hours to help me get a unit when I desperately needed it. This facility is clean, COVID friendly, and inviting. I will continue my business here in the future.
I think Ms mazell is a good worker i like the way she help me out without getting mad at least she's not like other people that always mad God bless beautiful Black queen
Very easy access and process and we were able to rent online. Delores was so helpful and walked us through everything. She even came up to the unit and helped us lock it and make sure it was secure. The facility was clean and well lit. There are dollies to transport your belongings and the building has hours that meet our needs. Several months later I decided to move my belongings to a smaller unit and Mazell was informative, professional and so very helpful. She made the transition easy, computed the new payment and we were able to move into our unit on the spot.
Mazell puts safety and security first. She deserves a raise! There are passcodes and cameras everywhere. I feel good about this storage facility. There are 1/2 off specials for the first month. :)
Terrible. There are people living in there. The health department should be alerted. They have had multiple break-ins. Unsafe.
I arrived a bit late 15 minutes before the office hours closed but thanks to the property manager Delores for going above & beyond to help me as it was my first time using storage & I needed assistance. She helped me from having a panic attack which was greatly appreciated!
Delores is an excellent manager! The property is very clean and the service is exceptional. I highly recommend this location to store your stuff
Great experience. Delores was fantastic
We had an excellent check in process with Delores! The staff are taking COVID precautions very seriously and went above and beyond in helping us be prepared for our move!
Had a seamless experience with Delores, she was super helpful and made the paperwork easy to complete. Great time!!
Spur of the moment I needed a second unit. Mazell was at the counter and made it super easy and simple as she found me the perfect unit for what I needed. 5/5
I had a great experience at this location. Delores & Mazell were very kind, professional and knowledgeable about all the storage renting options. I will definitely be back to this location if I ever need a storage unit again. Thanks lady's.
Mazell epitomizes customer service. Incredible and helpful!!! Ask for her!
I had a chance to get a new unit here and Mazell has been super helpful. Instead of pushing any unit to us, she told us all the options we have, showed us couple of units, has been very transparent about the fees we were going to pay that day and onwards. I strongly recommend this public storage to others thanks to her great service!
We signed up online but had a few questions before we actually moved in. Delores was behind the counter and was very helpful. We got all the paperwork settled, she changed our access code to one that we could remember easily, helped us get a cart and gave us easy to follow directions to our new unit. We're very happy with our experience and Delores was very personable and helpful. The whole experience was a pleasure!
Delores was as delight Thank you!
Mazell was very helpful and knowledgeable I had a bunch stuff to put in storage with sentimental value she recommended to me the perfect size storage to keep my valuables safe the location is well lit and kept clean thank you again Mazell for all your help
I had an amazing experience here thanks to Dolores. I came in after booking online, she showed me two units that were in different size. She was very open, and communicated all my options to me. She was an expert for sure.
Mazell and Delores was awsome and very professional. I will definitely use them again..5 stars....
I really appreciate the excellent customer service that I have received by Delores. I am happy with the overall service.
Delores was very kind and helpful through my check-out process. Everything was straight forward and clean. Service was great.
MAZELL AND DOLORES WERE BEYOND HELPFUL AND AMAZING.!! I REALLY APPRECIATE HOW THEY WENT OUT OF THEIR WAY TO PROVIDE ME WWITH EXTRAORDINARY CUSTOMER SERVICE. A++++ RATING!!
I made a reservation for the wrong size unit. Fortunately, Delores & Mazel pointed me in the right direction. The building is surprisingly clean and organized - it's clear they care about keeping a tight ship there.
Super clean facility. Super nice service.
Delores was a delight to work with on a Sunday Fun Day!!!!
I brought one of my clients in to rent a space and Mazell was very helpful with explaining the process of how the rental goes. She was very thorough, polite, energetic and patient with us. Wish I could give more than 5 stars.
Love how clean and well cared for the space was. Delores was so kind and informative. I look forward to having my belongings safely stored with Public Storage.
Great and straightforward service! Thanks, Dolores and Mazell!
Girlfriend and I got a storage unit for some stuff and Delores was great! Really nice and friendly.
Worked with Delores and she was amazing. She helped me find the right storage size, best location for my units in the building, and made a stressful moving situation into a pleasurable experience.
My storage unit was broken into and almost all my stuff stolen within a week. I would not recommend this place due to security and the safety of your belongings. Staff is nice though.
I have never used a storage facility before. After I booked online Carri called to talk me through the process and recommended I take a look at the unit before I committed to the size. When I came in Delores showed me the facility and answered all my questions. Both women were knowledgeable and professional. I am very glad I chose this facility.
Dolores gave me exceptional service was very informative and helpful... she was so sweet I def recommend everyone to come see her ... she so upbeat great personality !!!!
Customer service was excellent and storage units were easily accessible. Delores was very fun to work with.
Helpful & quick service by Delores. Thanks.
Delores was very helpful when renting our unit! We appreciate your service :)
Seems secure. Top floor is really hot on a hot day. It's not the Taj Mahal, that's for sure.
My experience at this facility was amazing. The employee that helped me, Dolores, was accommodating and was so kind to help me with whatever I needed. I am moving out of my apartment in Westwood and storing my items in this Public Storage is so simple and convenient.
Carrl super love it
Dolores is very helpful
Carry and Riley were very helpful and great. They explained me all the details and guided me in the right way with their beautiful smiles. I would recommend public storage to all, and I appreciate their wonderful staff.
Delores was very helpful.
Delores was amazing !! We used the storage locker for our daughter to store her school materials for summer.. we had issues and Delores helped me during this stressful period with her calmness, offering water and kindness. This style of service and kindness is so rare these days.
Delores was quick and friendly with her help, and answered all of my questions!
Stop by public storage a couple of days ago to buy some moving supplies i met a young lady by the name of Delores was so helpful and an a very pleasant person doing business with.. There was nothing I needed to ask her ..Everything I wanted to ask she answered before I could ask.. I will definitely recommend this storage company and have my friends to as for Delores ..Very sweet person...I was totally satisfied. Thank you..
If you’re looking for extra storage space on the West side of Los Angeles, consider Public Storage on South Sepulveda. It’s very clean, offers excellent security protocols and the prices are competitive. Delores made it easy to complete the signup process; she is professional, knowledgeable, thorough and genuinely pleasant. This earns her the Five-Star treatment!
Great service! Super sweet and straight forward about what the prices are and what they are for.
Beware: theft is rampant here. Use a different company/location if you do not want your stuff stolen. My relative had their storage unit broken into and a lot of things were stolen. Seems like other people in these reviews had similar issues regarding theft. Stay away
Delores is a very patient and passionate person.
In a rushed almost closing time, complicated storage request the associate helped us figure it out! Thanks for quick innovative thinking.
Always pleasant always helpful... clean facility and easy access!!! Delores is fantastic!!!
Had a 4x5 storage locker for 2 months. Facility was clean and secure, but there were only 2 elevators which were a good size but extremely slow. Workers were courteous and very helpful when present in the office.
Great service and friendly staff!
Helping out & came across two 10×10 broken into. Strange enough, was on the 3rd floor. A PS storage worker was on site investigating the incident.
Carri was great getting us checked in and situated. She was very organized, efficient, and professional. The units are clean and easily accessible. Dolores, who we spoke with on the phone several times prior to arrival, was also very helpful and professional.
Ms Delores was great and very efficient. Just perfect !!!
Great experience! Friendly staff. Very clean. I definitely recommend this place!
Delores was a great help!
Amazing customer service from Delores! She made sure I knew how to use the locks and digital pad to get in. Such a fast and great experience!
Easy and helpful service
Very professional, very clean, great location, friendly and knowledgeable staff, great price... Reilly was the person who helped me today, she was awesome, made everything very easy, was a pleasure dealing with her.....
Thank you so much Cary for your help. She was very helpful and she explained step to step the policy in storage. Thanks again🙏
Had a very good moving in experience - Carri was extremely helpful, and took the time to help me pick out a unit that will work at just over half the price of the one I originally selected. Excellent service!
Clean, secure and helpful staff.
Delores is awesome!!!!!!
I just got a locker space today and Dolores, the lady from the front desk was really nice and helpful. She made the whole process very easy. I highly recommend this location! Dolores will take care of you!!
Ashley was great!!! Really helpful!!
Carri gets 5-stars. She was accommodating, courteous and polite. Very helpful in finding me a good deal (price and storage size). She even searched thoroughly at the different locations. Public Storage place gets 4-stars because you have to carry your heavy boxes up a metal staircase to put your things into a storage unit that’s 10-feet above another storage unit. It’s not well designed.
No problem with the services, clean and good price, Carri was a great staff!
Well Located, Excellent Staff
Dolores and Doug were excellent. I recommend coming here!
Was simple an easy. Made my reservation for negotiated price and then showed up and was taken care of by Carri. She was courteous and professional and answered all of my questions and completed everything in a timely manner. Place is so clean feels brand new. For sure will recommend if you need storage!
Easy account set up and super convenient location.
Delores was perfect in handling my concerns. Highly recommended
Delores was very helpful in setting up my account, clean and neat facilities!
Delores provided amazing customer service! She was very warm, helpful, and sweet. She helped me with all my needs and definitely is a good look for the company!
Great service! Would come again! Carri was a big help!
Very clean, well preserved storage space. Very helpful staff! Especially Carri l, she helped me about the options I have, details of my space and even helped me to reach my storage. Only negative thing I can say is the space I reserved online turn out to be a space above other storages which you can only access it via a moving ladder. The website doesn’t say anything about this and it made my moving a bit inconvenient. But other spaces looked really good and well preserved. Thanks Carri for helping me out!
Delores was very helpful, helped me when I was locked out of storage unit
Delores is the kind lady that helped me set up my account. She is so sweet and knowledgeable. She made this a very simple process. I had called the location before I went in to sign up and she was equally as kind on the phone. One of the best customer service interactions I’ve ever experienced. Thanks, Delores and Public Storage!!:)
Moved to this location today from the Wilshire location due to the significant price difference. Kerry and Dolores were so helpful and patient. Great customer service, Dolores went above and beyond to relieve my anxiety and ensure I was able to get into the unit despite the short notice and it being close to closing time.
I want to definitely take the time to give my utmost respect for Delores who had grace patience and took real of good of me. She deserves a raise ...Delores is a true asset for Public Storage. She literally saved my life 🤗
Overcharge for a 4 by 3 storage $50
Jaimie is always helpful and has great customer service!!!
Good location, clean unit and very helpful manager Dolores.
Great and fast customer service. Delores was quick with the help!
I’ve been to many public storages and I can say this is the best one in Los Angeles. The units are well kept and stays cool during the summer. All the staff are friendly and professional but I want to give a shout-out to Delores and Jamie for always being positive while being at work. Their positive energy brightens up my day especially when I have to move stuff back and forth. Thanks again for keeping our stuff safe.
Delores was very helpful when I came to the property to repair the roof amazing customer service
Delores went above and beyond to help me out when I really needed it. Thank you!
Aaros the man. Very helpful and easy to deal with i would recommend them to anybody!!!!!
What an extraordinary experience at Public Storage - 1901 S Sepulveda Blvd Los Angeles 90024 I was taken care of by Mekalia and Delores in the most beautiful manner.. They were intelligent and gracious!!!! Sheila
Buen servicio nos atendieron muy bien, hablan espańol 👍🏻Jaime
Delores was helpful!
Excellent customer service! Thanks, Delores!
jaimie was extremely helpful and got me what I needed!!
Unhelpful and uncooperative staff. They recently changed their rules to not allow moving U-Haul pods on their property. Not even if I pick the pod up again after an hour. Had booked a storage unit here for temporary storage of my stuff before moving it with U-Haul. Now I need to pay about two thousand dollars more to get a professional moving company to clear out my storage because they won't let me use the pod. Sincerely regret having signed a contract here.
Ashley was a great help she gave me some great direction & advice.
Really great experience! Jaimie was super helpful in showing me the different types of storage units they had and the different prices they offered. She made the process go by very smoothly and answered all my questions/ concerns being that I’ve never used a storage unit before. 👍🏾
Jaimie has been so helpful!!!
Delores was amazing. Best service I have seen at a public storage ever. It was clean and professional.
Delores was Very nice and informative.
Delores was great! Excellent customer service.
Jaimie’s outstanding customer service was very much appreciated. She removed the stress of moving for me and her attention to detail was superb. She is an asset to the company!!!
Erika and jaimie was soooooooo nice ! This place is always clean ! The girls there are so kind and free spirit
Erika and Jaimie are so helpful and nice they helped me with everything I need! Very clean place and they make you feel welcomed! Thanks ladies
Wonderful place thanks Erika
I would like to have a "ballpark" price on a storage unit that is approximately 8' x 10', or less. Please advise as it will just save me a trip. Thanks in advance.
Erika and Abbi were both very helpful!
are your units fire proof?
Jaimie was very helpful and patient with my questions.
They are horrible, mean, dirty, rude. Do not use this place!! I give it zero ratings!!
The new manager is just wonderful! Erika just makes you feel like more like a friend and not just trying customer
Thank you Jaimie and Reyna for answering my million questions and concerns. Very clean. It was a bit busy, however you were able to take the time and show me around. Excellent customer service.
Better so far
This place was great, i had such a pleasant experience dealing with the lovely people in the office, Erika, Reyna, Nestor and Jaimie have all at different points have really gone out of their way to help me . I dont understand why this place even gets negative reviews. It could be how corporate is run because i do find their customer service a little cumbersome and inconvenient but everyone in the office is nice and generally will have no trouble assisting you as long as you are respectful or just you know basically just be a decent human being. Ive seen them get yelled at by rude people and find it bizarre that people act that way when simple basic communication would suffice. -Nick
Erica and Jamie were amazing and incredibly helpful! Thanks girls!
I never had any problems, The staff were nice and made my experience smooth.
I had the most wonderful experience with a very warm and competent employee by the name of Jaimie. Her patience and expertise is second to none; 10/10 would return and recommend this location to any & all my friends, colleagues or associates.
Nothing works..use the stairs to load staff on third floor.full 24 ft truck....
Staff used to be nice & caring, but they're all long gone now.
Jamie was incredible. Very pleasant moved at a comfortable pace explained all of the info and questions.
Jamie and Erika are WONDERFUL
So nice place!!! Erika is super helpful!!!!
Erica and Jamie provided excellent customer service and were extremely helpful! Thank you for being awesome!
Erika was very helpful! This is my first time using public storage units and she made it a breeze for me. She took her time to show me the unit options they had available and told me about the best specials, how to keep my belongings safe and clean. She’s very relatable and calm speaking. She laughed at my corny jokes lol. Looking forward to continue using public storage unit.
Reyna was so nice and helpful
Erica gave me a great deal
Erika is just wonderful! she explained everything! everything was smooth ! i’m glad i went here
To Whom It May Concern: On June 30, 2019 my daughter and I had a wonderful experience at this facility Dolores and Erica were very helpful, understanding, patient and kind. We were given ample time to store our belongings. The treatment we received was both un believable and forever memorable. Thanks to the company for providing such great employees. Paula and Tiffani
I had my stuff in storage for one month and it was the worst place EVER! The people working there were rude, extremely unprofessional, eating at the counter, ignoring people, just amazingly no regard for what decent customer service is all about. I would have never gotten a storage there but after I paid for the month, that is when they told me you can only enter during regular business hours. Well... those are the exact hours I can’t make it. And, the place is huge but they only have three (3) carts to use in the entire place. My most recent storage place had 15 and it was half the size and you could access it 24/7. So... the bottomline is DO NOT use this particular place. You will be thoroughly disappointed. I promise you. I got my stuff out of there in 3 weeks because there was NO WAY IN _ELL there were getting anymore money from me. DO NOT USE THIS PLACE. Do yourself a huge service and go elsewhere. HORRIBLE PLACE!!!!!
Convenient location and incredibly helpful front desk staff - they outlined exactly what we needed to get our storage unit set up. Only needed the unit for one month, but would definitely come back here if I ever need it again. Service, price, and security were all perfect!
I've literally never written a review on google before, but this place is bizarre enough that I feel like I have to. When I first got my storage unit a few weeks ago, the place was open until 9pm every day. The staff were friendly, and everything seemed fine. I'm not sure what's happened since then, but now the units are only accessible until 6pm or even 5pm. I thought it was weird that the place closed to begin with, since every other storage place I've ever used allowed you 24/7 access with your code and key, but this is a whole new level. Basically, for those of us with regular job hours, you just can't ever access your storage unit. Also, I've been informed that if you're still there past 6pm sharp, your car will be locked underground in the parking lot and the staff have no control over the gate or locking mechanism. On top of that, don't ever use the elevator closer to the front desk. The past TWO times I've been, someone's been stuck in it. TLDR: Don't use this place unless you're okay with only being able to get your stuff during midday, you're fine with your car being locked away overnight if you accidentally stay too late, and you're okay with getting stuck in elevators.
Erika was nice and helpful
Even though it says they're open until 9pm, all of the entrances close when the front desk closes at 5:30pm (5pm on weekends), even if you try using your code. Not convenient at all!!!!!!
Erika and Jamie was so nice and helpful! Very clean place
Erika was helpful ! Very nice and she explain everything !
The staff are as helpful as they can be given how corporate runs things. The space is publicized as being accessible from 6am to 9pm daily. However, for months now the space is only available during front desk hours (9:30 - 5:30). Supposedly this is due to security concerns. However, Corporate PS has provided no communication to its customers nor to the staff regarding this. I sent an email to PS support on their website but never heard back. I tried calling as well, but the phone support staff stated that it's open from 6am to 9pm. When told that's not the case, they restated it again as if I didn't understand. I did have one person state they would forward my concerns to the district manager and ask him to follow up with me, but I never heard back. On top of all this, my "climate controlled" unit, which I pay extra for, gets very warm. Convenient location and clean space, and nice on-site staff, but it appears that Public Storage as a corporation cares little about their customers. One could assume that PS assumes you're unlikely to switch once you have a unit simply because moving is such a hassle.
Good caring team. No issues ever. They keep it nice and clean. Nice air conditioning and virtual sound proof inclosure. It's so quiet and peaceful I could hear my blood circulating in my body lol. Pretty safe and friendly area too. Safe surrounding area. Respectful community inside and out. Would def invest again.
Erika & Delores are the best professionals I have ever had the pleasure of working with to store all of our stuff! Go to this location in Los Angeles if you only want the perfect service and smiles!!!
Quick and easy thanks Erika and Delores
Avoid. Arrived here at 5:30 p.m. on a Saturday, and cannot access the building (or my stored belongings). Corporate doesn't know why (location is supposed to be open to 9 p.m.), and had to search review sites to find out what is going on here. I will be taking my business elsewhere (and apparently will need to move out between 9:30 and 5).
We don't have cameras on that floor you where assaulted. But cameras on other floors. Which I seen they do. And the incident escalated at the elevator to. I see the same camera pointed there. Favoring much?
Got good service from Delores. 😊😊
Erica and Dolores helped us today with our movein. It took much longer than expected but they helped us find a good deal still.
Delores was very helpful!
Great experience. Delores is phenomenal & has great energy!
LaRome was awesome, very friendly and extremely helpful!!
LaRome was courteous and helpful!!
Very convenient and helpful staff. Would 100% recommend
LaRome very friendly, satisfied costumer service
LaRome made this an easy and pleasant experience. This place is a gem and he makes it great here. Very helpful and efficient.
LaRome was fabulous, very clean facility
Delores helped me choose a unit. She was really helpful and helped me decide what was best!
LaRome was so gracious and accommodating with our move in. Helped us tremendously!! Made our move on stress free. Highly recommend! Thank you LaRome!
Reserve the storage was told 26 for an 5×5 and change... We get there wait 45 min .. the price goes up to 70... Yes we purchased a 20 dollar math .. but the excuse was.. we don't know what they reserved for you but it was a mistake. Next day I go back to put a few more things... The key pad is broken and they said they can't Access the second level ???
Larome great service clean building
Delores and Ryan gave great service
LaRome was great and the facility is great!
Great staff really helpful Brittany and Larome were a lot of help
LaRome was great!
LaRome was very helpful and thoughtful to us in public storage !! Thank you for great customer service
Have had nothing but positive experiences at this Public Storage. Very clean, great prices, and always helpful staff. LaRome is extremely kind and willing to go above and beyond for his customers. Second year returning for summer storage and will continue to be a returning customer!!
The service at this storage facility is great! La Rome was so helpful and went out of his way to make sure we received wonderful customer service! Thank you to this great staff!
do these units have electricity inside them?
WARNING, MY UNIT WAS BROKEN INTO WITHIN THE FIRST TWO DAYS OF STORING. I really had high hopes for this place. Cheap monthly rate, spacious storage and a convenient location. Unfortunately after storing some expensive camera equipment for one night, and one day, my unit was broken into, rummaged through, and some items were damaged, thought nothing was taken (eerie). There was a large wooden box that was smashed into one of my cardboard boxes and some of my items had been thrown out of my unit. The wire frame that covers the top of my unit was cut open and pulled back, exposing the two units next to mine. Their units had been rummaged through as well. The lady at the front desk was the only redeeming quality of this place. She was friendly, but she also told me that there is NO OVERNIGHT SECURITY on site, and NO SECURITY CAMERAS inside the actual warehouse. After explaining my situation to her and, what seems to be, the only other employee on sight. They didn’t seem too surprised. They were telling me things like, “This place attracts the worst kinds of people.” Would’ve been nice to know that before I moved in. I’ve been trying to contact the manager for over a week now and she is blatantly avoiding my calls, and ignoring my voicemails. It’s a shame, they could’ve redeemed themselves by having good customer service, but instead they chose to avoid and ignore a customer who got screwed over. Public Storage has one job, to keep your stuff safe. And they 100% failed me. I didn’t even get an apology from the manager, which would’ve literally been the least they could’ve done. I write this review to warn future potential customers of the lack of security at this facility, and extremely unhelpful customer service this place offers. The fact that this place has 5 stars with such minimal security is beyond my understanding.
LaRome $ Brittany
LaRome and Brittany were extremely helpful and polite. Great customer service and the best overall! Super Clean as well!
LaRome was super helpful and extremely nice! Property is clean and well organized! Can only recommend! :)
LaRome was such. GREAT help. Could not have done it without him. I think he holds this facility together!!!!!
This place is awesome! Reyna and LaRome are so helpful when I moved in!!!!!!! I will definitely come back next time!!!! Price is also fantastic
Amazing service from Lucilla!
LaRome was the best service in this building along with dolores
I just had an amazing experience renting and dealing with the Public Storage staff, Reyna and LaRome. I highly recommend them.
Delores was fantastic! Very helpful, smooth move in and move out. Strongly recommend this public storage site.
Dolores gave us great customer service. She was very friendly and helpful.
Reyna goes above and beyond the job to help you out I really appreciate her give her a raise!
LaRome Riyna were wonderful and very accommodating . Great customer service
LaRome is really nice and helped me with everything as I’m a first timer to self storages. Definitely recommend!
Great customer service by Ryan. Easy and fast set up. Immaculate location.
LaRome and Reyna are the BEST!! They look out for you and have your best interest!! My belongings are safe!Please see them! 👍🏽😁
Received fantastic service from Reyna! Great location, excellent service.
Reyna went above and beyond, assisting with even the most meticulous of details such as helping me assemble boxes. I wish every customer service experience were like this across all industries. Thanks, Reyna!
delores gave me very good customer srrvice was very nice and friendly this licayion will be where you eant to rent with delores
Great staff! I was greeted immediately after entering the building. An associate by the name of Ryan was a great help. I highly recommend being assisted by him to make your visit accommodating and pleasant.
Clean and great costumer service
LaRome is the best, very helpful
Larome is a great employee the Best customer service provided by someone ever. Promotion !!!
LaRome is a rockstar! Organized, friendly and efficient. Best experience!
LaRome was terrific help in getting a storage set up quickly and efficiently. I am really grateful for his help. Recommend anyone to come to this location! Very satisfied
Great service! LaRome is the man!
LaRome was the bomb dot com.
Ryan was a big help!! Awesome place :)
Great experience. Ryan and LaRome were awesome!
Lerome was great! Super fast checkin in and customer service. Explained everything in detail!
LaRome was incredible in helping me find the perfect space for me! Great customer service!
Just rented from Larome and had a great and easy experience!
Great service from LaRome! Ryan helping keep things going!
Ryan and PM really helped me get my storage today. It was really busy but they handled everyone with respect and lots of information each person needed. Didn’t rush me, helped me find a good deal on a unit. Thank you guys!
LaRome has been very helpful every time I come to the facility. He’s always with a positive attitude and I can tell he likes what he does. Im happy he works here.
LaRome is the man!!! Move-in process swift and effortless 👌🏼
LaRome was very knowledgeable and explained everything thoroughly. Very polite and helpful.
LaRome is the man !
LaRome was extremely helpful!
LaRome ia the best
Absolutely fabulous Customer Service. LaRome was a gem. Clean facility and we'll matained.
LaRome was very helpful, thank you! Great check-in experience.
LaRome.....I was going to go somewhere else this man kept me here.... ask for him and your hooked up. Kasey is great back as well... thank you guys!
Great experience. The manager, LaRome, was kind and efficient. Got me set up in no time. Really on top of everything, very knowledgable and easy going. 5/5
LaRome did a great job:) although the price was more than I expected and the rental was also much smaller than expected the help was definitely appreciated!:)
LaRome offered us excellent service and the accommodations are excellent. I would recommend this business and the competent staff to anyone.
Fantastic service, great location, clean facility. LaRome knows his stuff, even if he is a Cowboys fan I won’t hold it against him.
Had a great check in with Walter !!!
Rude rather be on the phone then help customers
Delores was super helpful and quick!! Highly recommend using public storage
LaRome is the man! Fantastic experience and our storage needs met.
Great service by LaRome! I was setup with my unit in no time!
Delores was very helpful in getting me in to my new unit. She was nice and very knowledgeable. I wish I had the same experience when I spoke to the manager LeRome. Besides him every other person I’ve encountered at this location has been a delight.
LAROME (AT THIS LOCATION) HIS CUSTOMER SERVICE IS AMAZING! Make sure when you RENT FROM THIS LOCATION- TALK DIRECTLY TO LAROME ( not the public storage Call Center people). Talk to LAROME!
LAROME was amazing. Helpful full staff and clean facility.. 👍🏼👍🏼👍🏼👍🏼
Kasie was so helpful, she showed me around, explained everything clearly and correctly. I work in sales and know how important it is to work with the customers. Now I got nice unit with a nice price. If you’re looking for a storage I would highly recommend you to go there and ask Kasie ! You’ll get the best service!
Great and friendly service. D’Sean and Delores helped get me set up with my storage nice and easy.
Very clean, friendly & professional. Had LaRome check me in & he was super! Very thorough.
LaRome was very friendly and helped me find my storage fast and easy
Kasie was such a great help
LaRome was the property manager and an absolute gem. He was very helpful and patiently explained to us the entire process. It all went smoothly thanks to him. Thanks LaRome for giving us fantastic service with a smile.
LaRome, he’s the best man ever. He helped me a lot. Highly recommend this storage.
LaRome was very kind to let me use the push cart even though he was already closed and he waited for me. Thanks LaRome!
LaRome did a great job of checking us in and friendly explaining everything! Everything is in perfect order and very clean everywhere! Great location.
LaRome excellent customer service!
LaRome helped us from day one to identify 3 lockers that had sat for 20yrs . He then showed us how to move things around and out to save time. He has been gracious and kind. He saw to it our account stayed paid while we worked on them. This man is such an asset to your company!!!!
LaRome is the best!!! He has been super helpful getting our account handled. Super customer service. I highly recommend this place and dealing with LaRome.
LaRome is very friendly and very helpful! Made our move less stressful! :) Five stars.
LaRome is the best ever!!! Thank you for your help.
LaRome is the best!! Super friendly and made Sign up very easy and fast!
Austin is a rockstar!!!
LaRome was very helpful about our needs as students! Thank you so much!
LaRome was incredibly helpful and went beyond duty to help us. We will definitely come here again! Again, thanks!
LaRome was very helpful!
This review is NOT aimed at the staff - building manager was great, friendly and helpful. 2 stars is for the hidden costs from Public Storage. It's advertised as $1 for first month, but after the $25 administration fee, the $20 lock you must buy, and the mandatory $11 insurance, my $1 fee was actually more than my monthly rent will be ($57). One note that they don't advertise unless you push back - if you have Renter's Insurance, that will cover the "mandatory" insurance you must buy. Don't pay the $11/month.
LaRome was excellent! Great customer service
LaRome is an awesome man and helpful.. he will answer all your questions and make clear for everything. Just ask for him
Good experience. Shea was very fast, straight to the point and helpful. 👍🏾👍🏾👍🏾
Great customer service. They had so much patience with me while I was running back and forth trying to calm my hyper son down. I went in just to ask a few questions. It met my expecations. Will absolutely come back again I felt very welcomed!
Good price that’s the only location $37 a month for a small 5/5 storage!!!! I love it
LaRome is an amazing person, very helpful. Stayed late with us to help us after hours. GOD bless him. He was on his way going home, Friday night we needed help, he provided and did not leave on a Friday night to help us.
I tried like five places before this one and it was like a miracle the two girls there were so anvelivable nice I'm so happy I found them
LaRome was so incredibly helpful! He was so easy to deal with and a really great guy! The facility is clean and customer service was great!
I Rented at public storage and Delores was very helpful and friendly 😊
Larome is really nice
Amazing staff. Simple and easy with clear instructions. Excellent customer service. Ask for LaRome. He’s awesome. ^_^
LaRome was super helpful and took great care of me and the other customers I met while moving seem to agree wholeheartedly.
LaRome was very helpful!
LaRome was good 👍
LaRome is a nice staff to help out everything and sort out your any confusions. Good facility and clean storage.
This location is the best hands down. SHEA AND LaRome have awesome customer service. The building is always clean inside and out . Whenever I need anything they always willing to lend a helping hand.
I only giving because I don’t have 10! Great service! La Rome and Shea
La Rome and Shea provided a good service! They are super friendly!
LaRome is one of the best employees I have always seen. He help me every time I need help with his awesome customers service. The location is always clean from inside and out. LaRome should become a District Manager with all his Excellent skills he has to offer...
LaRome was great. He helped us with setting up our storage.
LARome and Raymond were amazing! Great service and support! Shea and Austin were also the best customer service. Best spot in town to store your stuff.....
Had a wonderful experience with LaRome, he was very helpful and efficient. I highly recommend this place!
Don't fall for these obvious fake reviews. I've used this facility for nearly 5 years on 2 different occasions. I continued to use them (not by choice) during their construction period when access was extremely difficult. I lived far away both in and out of state during most of this time and so luckily was not in need of their personal services very often but when it was necessary they fell far short nearly every time, both in person and on the phone. Their staff for the last 2 years especially have been very rude, uncaring, difficult to work with and seemingly unable or unwilling to provide the simplest of answers or services. I've been out of town for a year and a half now and I'm planning to come in to get some stuff from the unit and I had to call them over some timing issues. They are worse now than they ever were before and I didn't think that was possible. I am a soft spoken man and not prone to confrontations, so their behavior towards me has always been a mystery, maybe they assumed I wouldn't complain. Well I'm complaining now, and it's long overdue. Fire these POS's and bring in someone who actually doesn't mind helping their customers or you will lose more, you've already lost me for life.
Pretty simple - they take your stuff and store it for a tolerable price. LaRome was real helpful - my roommate rented the wrong size storage unit and he switched us over without charging us for the old one. He took care of everything, real nice guy!
LaRome was awesome. Super helpful!
LaRome was the most helpful person in the storage facility. I was having a terrible day and he helped me decide what I needed. LaRome went above and beyond to make sure I was comfortable and happy with everything. Thanks so much!
LaRome was friendly and helped me with a completely hassle-free registration
are you open tokorroq
Raymond & LaRome were awesome! Very helpful!
One of staff is unbelievable rude when he pick up phone today (June 9th). It sounds like someone owns his millions dollars somehow, Jez!
Customer service was good
Thanks to the help of Shea and LaRome, my move in experience was great. Both were incredibly helpful and had fantastic customer service. Were able to handle many tasks at once. 10/10
LaRome and Shea helped me to rent the place. Very nice people & service 💯💯💯
Shea LaRome the service was really good and Shea was really helpful!
LaRome was really nice and explained everything thoroughly
LaRome and Shea helped me out a lot even though I forgot some things and had to come back!
Great location nearby UCLA. I had an easy experience and left the place with no complications. Both Shea and Larome were very helpful!
Raymond was such a gentleman. I was going to choose the wrong size storage and he displayed the knowledge needed for me to make the right choice. This location has gone above and beyond. Thank you for all of your help.
LaRome, was awesome. He helped me out with getting my unit. Explained the options thoroughly and was looking out for my best interests. THANK YOU!
I had an amazing experience renting through this Public Storage location. This was my first time renting a storage unit and Shea, and her other staff members, were incredibly helpful with providing rental information for me, insurance options, and also gave me a tour of the available units. I reserved my unit prior to moving in online and they were prompt with a phone call to ask if I had any questions and to set up a move-in appointment. I would highly recommend this Public Storage location considering how clean and convenient it is. They have plentiful options for anyone seeking extra storage space! I highly recommend Shea for her customer service and attention to detail!
LaRome and Shea were cool people. Came for a walk in and everything was taken care of promptly, efficiently and professionally.
Shea and LaRome were so helpful for my first move in! Would definitely recommend to other first time buyers.
Shea at Public Storage at 1901 s Sepulveda was really helpful during my move-in...explained everything clearly and made sure I was clear on all the details and policies so there were no surprises. Would recommend to my friends!
LaRome went above and beyond expectations to help us with our move in, which is a stressful task. I highly recommend this facility for exceptional customer service.
LaRome made the moving process so much easier! Great friendly service during a stressful day is always appreciated.
Shea Smith was amazing, thorough, and straight to the point. She got me all set up and ready to move in within the first 30 minutes of arriving! Loved that she gave me all the extra tips I got on keeping my stuff as safe as possible.
Shea and LaRome were so good to us and very friendly. I got a smaller storage unit and they recommended a bigger one with the same price if I did it on my phone. I reserved and moved in the same day. They helped me a lot.
Shea and LaRome are amazing helpers! they made my first visit amazing! super friendly and funny! they are very helpful!
With the amazing assistance of LaRome we were able to get everythig we needed to get done and very efficiently, i would HIGHLY recommend coming here. Spaces are great and spacious
The employees are not respectful. When you have a problem they hang up the phone on your face or they don't just answer during office hours. They don't help about nothing
SHEA and LAROME were very helpful with my visit
The employees are not respectful. When you have a problem they hang up the phone on your face or they don't just answer during office hours. They don't help about nothing
LaRome is really nice and helpful!
I appreciate professionals acting as such.
I met with Shea who helped me. She was great! The facility is very clean. Signing up is drama free. The service was excellent!
Austin was very helpful!
So helpful and kind!
Great customer service! Thanks a lot everyone! Shea is awesome!
LaRome is very nice person and gave me a lot of help very thankful for him
Shea was dope!
Thank you LaRome for making my move so smooth!
Clean and nice costumer services
It was a rainy day and we were moving! I had two adorable geezers with me in their seventies and we had had a long day! We pulled up to Public Storage with an enormous truck packed with stuff. I am so grateful that we had the good fortune to be assisted by LaRome and Shea, who upon our arrival, graciously and professionally helped us through the process of storing our belongings. And of course we had made some mistakes! But LaRome handled us with patience, and courtesy and made us feel welcome. Shea was a sweetheart and was very helpful also. This process can be stressful and we definitely arrived feeling a bit on edge, but we soon relaxed into a very pleasurable experience. The premises are clean and well managed, and LaRome walked us through every step thoroughly, thankfully. I highly recommend this storage facility!
LaRome did a great job. He’s the bomb!
LaRome was absolutely wonderful, you can tell that he cares about his job. He went above and beyond.
LaRome is super and fantastic, both at the same time!
Shea was a great help too me with my space and helping me understand which space will fit my needs for my stuff.
Shea was very easy to deal with,helpful and enjoyable to work with. I will use their services shin and highly recommend them!
LaRome did a great service of providing details of how the storage place works... Prices im this location are also very affordable
La Rome was the best! Such a quick and easy process. Great customer service!
Recently rented a space with Public Storage. I could not have had a better experience. The staff was incredibly professional and courteous. Aaron and LaRome provided the kind of service that all customers expect. I will surely recommend this location to friend's and family.
LaRome and team are the best!
With Aaron and Larome you will feel at home! So happy with this location, (I did scouted a few) is clean, customer service is amazing and I am very happy to have found my space with them! Thank you! Is wonderful to find employees that go above and beyond to provide optimal customer service! ♥️
LaRome is the greatest. Best service.
LaRome was the best. So sweet. Went above and beyond. Best experience yet with storage in LA.
Pretty reasonable and very clean
Great staff. Very courteous, helpful, and smart.
LaRome was great and very nice and helpful
The services were excellent at this place Vetonio and LaRome were fabulous.
Larome was awesome!
Nice staffs and very clean area. Luv it!
Nestor is the man! We didn't understand the reservation system when we were dropping stuff off for refugees, so we arrived 5 min before closing and he stayed late to help us figure it out and reserve a spot despite inconveniencing himself.
facilities are quite new and neat. Staffs are friendly and helpful. great locations. highly recommend!
This dude Nestor and his manager LaRome was extremely helpful to us, I can't stress that enough, he made life waaaaay easier and our storage thing got figured out despite our stupidity.
LaRome thank you so much ! Great service, super attentive and helpful. I know my things will be safe here.
Wonderful experience in a beautiful new facility. LaRome was incredibly helpful and kind throughout the whole move-in process. Highly recommend!
Thank you LaRome! Super helpful and really easy!
Easy move in process and clean facility made my day! LaRome made this a smooth and seamless move.
Customer service was excellent. The gentlemen that helped us name was LaRome. Very fast. In and out
OMG Breanna customer service is the best !
LaRome was perfect. Customer service was superb.
LaRome was awesome, great job.
LaRome and Desiree were both so helpful and I love the fresh new feel of this place!!!
It’s a public storage place, they’re basically all the same. Currently 1 of the 2 elevators is out of order (going on a week now), on top of the fact that these may be the slowest elevators known to man. Fix that and get 3 stars - average.
LaRome and Desiree were absolutely the best. I have never received better customer service in my life. They displayed attention to detail, courtesy , and patience. These two are an asset to this company. I highly recommend coming to 1901 S. Sepulveda for any of your Storage needs. Professional aptitude at its best. Thank you!!!!!
Great service from LaRome. Setup things quickly and explained everything!
Desiree was excellent and very helpful! Really appreciate the honest feedback and assistance. Awesome!
LaRome is really nice and accommodating! My suitcases finally get somewhere to be stored!
The front office staff of LaRome and Desiree were fantastic. Very helpful and stayed late to help me get finalized. The facility is spotless and the employees take a lot of pride in their work.
This gentleman I worked with named la Rome was incredible, not only professional but personal, empathic and above all my savior. Thank you for hang him as a property manager. Don't know what I would have done without him.
This is our first time using any kind of storage & right from the start, customer service is beyond 5 star! Desiree & LaRome are super friendly & efficient. We got everything done really quickly too. Facility is very new n clean. Thanks, Desiree & LaRome, for your top service n friendliness.
Great service. Quick, clear and reasonable terms. Ask for LaRome. He's a great guy.
Desiree was very helpful. Got everything set up very quickly.
A very convenient location with awesome staff. Highly courteous, patient, and detail oriented. I had a great customer service experience with La Rome, who displayed such a phenomenal disposition. I observed his associate, Vitonio taking care of customers at the desk and answering incoming phone calls. What impressed me the most, was the ease of which he demonstrated a commendable professional acumen toward an erratic caller whose concerns he addressed with unmatched calm. Good to encounter real pros at a Public Storage for once.
LaRome help me out . Very clean and friendly atmosphere . Could not have gotten better survive .
Property manager, LaRome, was very friendly, efficient and helpful processing my move in. Facility seems clean and secure. Even though the rent is higher than other locations, extended access hours and helpful staff made this location the best option for me.
Breanna was super helpful and LaRome was also in the office and supportive. They got me into a convenient unit! They were here to help which is nice
Great new Bldg and LaRome was very curteous and helpful. Better hurry up and get a space, they are going quick.
This place is great. Updated faculties and most importantly friendly and helpful customer service. LaRome got us everything we needed for a great rate. Would recommend to anyone looking for storage!
Manager LaRome is so nice
Great facilities, Great service from LaRome!
Very helpfull manager, and very friendly, solved my problem in minutes
Nice clean facility, renting was simple, Desiree was great.
laRome is the best customer service representatives in the world. I highly recommend this location are friendly people and ready to help you immediately.
Space was easily accessible and Desiree provided well customer service.
The storage is nice and cheap, people are nice. Desiree is a great, gives me a lot of help.
Desiree and Carrie Ann were super nice. My move out experience was very good!
Nice and new
Delores & Carrie-Ann were very nice helping me with my Public Storage unit. The process was fast and easy! Thanks so much!
Five stars for Delores!!! I was late coming in on a Sunday evening, basically closing time.. She stayed late, was cheerful, enlisted the help of a coworker and got us into a unit. Never a peep about being overtime. She MAKES this property! Thanks Delores. You are the best!!
Been under construction forever , coincidently the second elevator has been non-operation the entire time. Having one elevator for a public storage this size is bad enough but throw in construction and most times it makes getting to your unit a lengthy pain in the butt. If you have money to renovate the building why don't you have money to get the damn elevator running. If the second elevator is indeed working and just made useable to construction that would be a huge disservice to your customers.
John was super helpful and friendly! He was super efficient at helping us get signed up and moved in! We had a blast
Under construction and it's like an obstacle course trying to get into the place. The manager swore at me and when I called to complain I was referred to the field manager who never called back after several calls. Worst customer service I've ever experienced. You will only get a call if your bill is due. Also I had to compete with the homeless community living there for the elevator if I went close to 9, they were a scrambling to get in before the elevator stopped opening, making me wait outside with my stuff that I'm actually storing in my storage ultimately getting screwed cause the elevator doors stopped opening.
Vetonio and Joanna were the best! Made moving my stuff in such a breeze and made sure I had all the info I needed
I came in to this Public Storage undecided on what size of storage unit I was going to need. Vetonio at the front desk was very helpful in showing me a few storage units. He asked me what I was going to store and found a unit that met my needs. When it came to the contract agreement, Vetonio explained everything in details and made sure all my questions were answered. He was kind and patient and that meant a lot to me. I'm glad this was my first stop in finding a storage unit because time is a concern for me when searching for a good rate and a storage unit.
Ventonio is the Best Employee I have EVER SEEN! Impeccable Service and Professionalism, the Best place to Store...I will keep coming back
Recommend this location. Vetonio was very helpful and professional.
Great service! Mr Vetonio Henry especially was a great help
John and Joanna were outstanding from the get go making sure all my needs were met. Very accommodating and prompt service, they were showing me around and detailed information. Very nice experience highly recommend this folks if you want to have a great customer services experience!
John and Vitonio are great here!!!! Highly recommend!
I've been a customer at this location even before Public Storage took over. Back then this was Westwood Storage. I miss the small operation you get from a non-corporate company but also happy with the level of professionalism Public storage brought on. More secure, well-staffed and managed... I have to give kudos to John and Vetonio. They're awesome! I had to recently upgrade from a smaller unit to a next size up and Vetonio made that transition very seamless for me. He explained everything thoroughly and processed the paperwork expeditiously. The only hard part about this whole thing was moving my stuff so really there's nothing to complain about! Oh, and I also love that they do courtesy call to remind you if your bill is due to avoid incurring late fees. What's not to love?
Well located facility, excellent staff, first rate service. John and Amber are very professional.
Job is good
John is awesome!
Very great customer service. Delores and James you guys are where great, thank you for your help.
Great transaction. Quick and easy transfer. James is a proffessional at what he does! I don't mess with the insurance though...
I was helped By Delores today. She was so sweet and cooperative. The service was amazing and the promotion she offered was super!
The customer service is great. Smooth and fast with the process!
Great service and very thorough with the process, made sure I was happy with my storage space and listed out a bunch of options for me.
Ceaser is the best there. Everything will be done real quick. All your stuff will be secure and safe. The team there is so friendly, you feel like you're knowing the place long time ago. Definitely you have to go there if you have some stuffs. That's my advice. Thanks guys for your help. Appreciate it.
Today I received great service.
Caesar helped me a lot and gave me specific introduction. It is very helpful.
Cesar was wonderful!
Ceaser and Amber were most pleasent. Very helpful as well. I forgot where my locker was almost instantly and ceaser did not make me feel stupid about it. Thanks Ceaser
I came to the prop and rented this weekend. Gemma was so helpful and answered all my questions. She was a friendly face to see after the day I had. Thank you for your help Gemma!
Great property! The staff is so helpful and professional! I definitely recommend going here for your storage needs.
i was in looking for another storage the other day and i was so unsure about what i wanted. Amber and Caesar made me feel so much better. she was friendly and knew what she was doing fantastic facility.
I love this place Amber was so helpful she was amazing she didn't rush but she didn't move slow either GREAT customer service she really knows what she is doing I recommend that if you go ask for Amber I couldn't ask for a better experience she deserves a raise lol.
Let's be honest. The whole idea of storing your stuff is stressful. Maybe you had to move to a smaller place, maybe you just traveled a great distance with a bunch of stuff you're sorry you bought. Maybe someone died. Any number of reasons. Which is why I so appreciate a good storage space who's friendly and easy to work with. This was definitely the case with Gemma and Ceasar and everyone else I've dealt with here. We needed to save some money and moving down to a smaller sized space couldn't have been easier. Would recommend this place for sure.
Yvonne and Tesah was very helpful took time to show me the unit and to go over the lease. . will recommend this location for your storage needs.
Yvonne is great.
Yvonne rocks and was a pleasure.
The staff was very friendly and answered all my questions.
Great service, very friendly !
Yvonne was extremely nice, I would giver her 10 stars if I could. Great smile and great attitude.
Nice people ayyyyyyyyyyyy
Julia and Yvonne were very accommodating and nice! They walked me through the sign up process and showed the space all very quickly and efficiently. Great friendly service!
Fantastic facility and staff members who take pride in serving their customers. Staff member Cesar went above and beyond to make sure I got the best rate and unit available. He advised me I should get a bigger unit as it would be more Valuable for me, took care of all the paperwork, helped me move my personal belongings. Very refreshing as most of the younger generation don't give two.. About their job, services or anything for that matter... But Cesar cared. Genuinely. Him and his partner made the process an enjoyable experience.
Caesar and Julia were very awesome and helpful with my storage needs. They all know what they are doing and I'm very happy to work with them hence they are very responsible and professional.
Julia is always pleasant and greets me with a smile whenever I visit the location. She is kind, considerate and provides suggestions to make the process or experience easy. She is definitely a great asset to the company.
John is a good person to work with. He showed me everything thier was to offer. Very professional and we'll kept facility. I recommend people to come here.
Yvonne and Julia were awesome!! So helpful and professional. Even gave me tips on good neighborhoods to live in!! They are so friendly and very fast with getting all my paperwork done. I highly recommend them!!!
The process of reserving and securing a unit could not have been easier with the help of Julia! From reserving to calling to visiting the location...she was so helpful, thorough, and made everything a breeze. I highly recommend this Public Storage and their team.
Julia was exceptional. she helped me out with everything I needed. very nice and professional.
How wonderful Julia , she really know her stuff and she takes the time to help .
Very nice location with amazing staff. Julia in particular was amazing and was extremely helpful with everything I needed. I was certain I got the best price with her and she made sure to guarantee the best service!
Erika was great?
Valerie and Erica were absolutely the bomb! I want to give a special shout out to Erica who definitely brightened a pretty crappy day. Thanks for making me laugh, truly appreciated. These guys are the utmost professionals!
Thanks Ericka . My experience was wonderful, thanks for the information.
Had a very good experience here. Both of the receptionists (Delores and Julia) were very helpful and fun to chat with. Would highly recommend.
Public Storage is a rotten corporation practicing predatory capitalism. They bought the storage company that I had originally signed up with, which did not have rigid rules involving access and had always been friendly and helpful. After Public Storage took over, I was not able to move my property out because I live out of state and called them willing to turn my property over to them in exchange for no longer paying for storage. I refused, though, to sign anything with them, since I had never signed up with Public Storage. They have since sold all my property, charging me an additional fee for that honor, along with rent and late fees incurred after I told them I was willing to turn over my property to them for free, placed a debt on my credit report (though, that doesn't seem to have effected my credit score) and sold my imaginary debt to a debt collecting company that calls my house every day (sometimes twice a day and Saturday morning) for the last year or so. Yes, a private company that you never signed up with can harass you endlessly because they are large enough to get away with it. Public Storage is ruthless in its pursuit of a buck and its desire to expand. Don't leave your valuables with them. There are plenty of other storage options
Julia was courteous, knowledgable, and friendly. When the first unit she showed me had a sticky floor, she unhesitatingly took me to another unit.
Great experience! Delores was very helpful!
Needed to store some furniture and boxes while making home improvements. So I dropped in to ask about renting a locker. I was greeted by Delores who helped me decide on the right size storage locker (8'x4') and didn't mind at all when I asked to see another size to compare. She explained everything about door locks, office & storage access hours, explained all the paperwork for renting a locker and detailed all the costs and storage insurance options. It all seemed quite reasonable... especially for a place that looked well maintained and so close to my home.
Erika was so helpful great service shes the best
Erika is windfall!!!! Place is nice
Clean facility that is easy to access. Used for a month and it served my purposes.
I went to Public Storage to buy moving boxes and was not sure how many boxes or what sizes I should get. John and Julia helped me and they were awesome! They were very attentive and took their time to discuss all of the options available. They provided me with advice and made suggestions for packages that would be cost effective. I had a great experience. Thank you
Caesar helped me out to decide and went through all of the process perfectly. Thank you!
good service. clean facility and nice staff. the rate are great for the area and the facility is super secure.
Had a wonderful experience moving in today. Julia was very kind and extremely helpful with the process!
Julia was so great. I had a lot of stuff and had never used a storage unit before. She walked me through everything and was such a sweetheart!! She even called me after I had left to let me know if I had dropped a pair of pants. She had them on hold. What an angel. I got such a great deal too. $1 for a month, plus insurance fees and things. Very affordable, great service. Definitely a great first time with Public Storage.
I was having one of the worse Christmas Eve to date. I had to move because I had an uncooperative roommate. Getting a storage locker at this Public Storage, I was helped by Julia. She really went out of her way to make me feel like the day wasn't that bad and actually made me feel better leaving than when I walked in there. I would definitely recommend going here. This was a great Christmas present.
very good service!
Our experience with Public Storage has been great thanks to Valerie Lara. She is consistently professional, friendly and pleasant with everyone. She goes above and beyond to provide excellence in customer service. Thank you so much Valerie for everything. We sincerely appreciate it. Julie F.
great service, responsible staff, Valerie was very helpful with a friendly, polite, and welcoming attitude :)
John was very helpful, excellent customer service! highly recommend this location
I love this public storage Valerie is the best very helpful and efficient always reliable a remarkable person to have for your company if u ask me sincerely your tenant Michael Robinson
Erika service is the best public storage wide
I worked with Dion and she was absolutely amazing. She was friendly, informative and really made me feel as if the moving/storing process wasn't going to be nearly as bad as I thought. I left the facility feeler great about my decision to store with Public Storage.
Valerie had been very helpful and hook me up with a good deal, definitely come back again
Valeri was friendly and quickly got us additional space at a good price when an emergency happened, highly recommend
So I went in yesterday which was Sat Jul 26th I went in with my Dad who needed 10 boxes as soon as we walked in we were greeted very nicely by Valerie she had other customers but assured us she would be right with us as busy as she was we did not have to wait long we told her what we were looking for and we got everything we needed we ended up leaving with about 25 boxes because of there great prices! I will be decently recommending this locations to friends or family and will be back if ever needed!
frednesha and John were extremely helpful, informative and friendly!!
I had a storage at this facility for over 10 years. I currently don't need one, but I highly recommend this facility. It is easy to access, my belongings always felt safe, and the staff is always helpful. If I need facility in the future I will be returning!!
Stopped in the other day! Met with a young lady named Dion. I was greeted as I entered and didn't have to ask for help as she was very helpful. I reccomend you go see Dion at Public Storage because Storage Etc had me waiting 25 minutes before I walked out. I will never go back there.
Best customer service ever, Michael went above and beyond to help me get a unit in very short time. He was kind, calm and efficient. Stellar service, thanks!!
Michael was excellent. He looked all over and didn't expect us to just rent at his place. Thanks Mike
Michael was very helpful finding the best fit. he showed me a few units to compare, advised to me pick the right one!
Excellent service!! From my experience of moving, this place made it the easiest for me to move. Highly recommend this storage facility!! Thanks a ton Michael!
Michael was so wonderful and helpful!!
Michael was very helpful and friendly.
Poorly staffed... Hidden fees - administrative, lock, and insurance. Units seemed dingy.
Excellent Services from Kasey & Michael
Kasey is awesome and have great customer service!!!
Delores is awesome.
Dominique was so helpful
Very helpful and friendly!! Rodney Reed and his Team
unprofessional staff that never returns phone calls ... left 15 message with out a call back! I signed up with Self Storage to travel Public Storage bought them and I have had bad customer service. If I was aware of the buy out from public storage I would not use them. Public Storage has become a monster unhelpful company. Thank you for no returned phone calls !!!
Chris was a very nice young man he helped me select the items that I needed for my packing and moving project. I am planning to rent a space this summer and will be returning to this site because of the helpful service that I received from Chris. I must say that your site was very clean and organized.
Julia was very helpful! She is very friendly and helped us move in easily. The office is underground but they do have a loading area by Sepulveda which was easy to access! I would recommend this facility to anyone!