Public Storage Self-Storage Units at 1901 S Sepulveda Blvd, Los Angeles, CA

Both of the ladies working the front desk were super helpful! Especially Claudia!! And they were super kind as welll!!! Great service!

Public Storage is hands down the best storage locker in the area. The facility is always clean and well-maintained, and the staff is incredibly friendly and helpful. Delores, in particular, goes above and beyond to ensure that every customer is satisfied with their experience. Her exceptional customer service skills are truly unmatched. I'd highly recommend this particular Public Storage to anyone in need of a reliable and secure storage solution.. it's just a smooth experience overall as far as storage options go! I've been a customer for over 3 years and never have had any issues!

Hello this place is very clean and easy to get thanks to Joanna who works here she’s kind and helpful 😊

Very good!

Good

Joanna is the best. Great service and attention to detail

Joanna was a great helpful person thank you

Delores is super helpful and kind. Don't worry if you rent storage for the first time!

Delores was very helpful and kind to us, thank you!!

This is my second time renting here, and Delores is 100% the reason I came back. The building is clean and organized, and Delores makes the rental experience a pleasure. I've referred friends here before, and will continue to do so, because of the exceptional service that Delores provides. Highly recommended.

Delores and Raina were both friendly and helpful! The building is clean and staff are efficient. Recommending this facility to friends who need storage!!!

Delores is excellent with customer service - super friendly, knowledgeable, and helpful! Facility is clean and easy to navigate, and satisfies all my storage needs.

Delores was amazingly helpful when I checked in! amazing service~ convenient access, check in, and great price! perfect for students going to UCLA

Danny was very friendly and professional. He helped us transfer our lease from a smaller unit to a larger one. He took the time to show us the new unit and made sure we were comfortable with it before moving forward. He also made sure our Public Storage apps were working so we could access the building touch-free. I like that this location has a gated entrance to underground parking that is very well lit. Thank you Danny!

Danny at the 1901 S. Sepulveda location was a massive help!!!! I was in a hurry to fill my storage unit and he helped me carry the boxes up the staircase. There was also a mix up in the storage unit and solved the issue very quickly and well with full integrity.

I appreciated my time utilizing the space at Public Storage for one year and a half. Specifically Delores was incredibly helpful and assistive when it came to supporting the move out process. I am grateful for the space and the convenience of being able to store my stuff there!

Delores has outstanding customer service and attention to detail skills. I was there when the corporate management team dropped by for a visit and I sang her praises. She's needs to be moved up the corporate ladder and be given a raise. You got a diamond employee in Delores Public Storage.

Delores was very helpful. Took her time showing the units I asked to see. Great location

Warm, inviting, and safe Dolores & Christa provides excellent customer service at this public storage facility. Bring them any questions you might have and rent a space! 5 of 5 star place.

Deloris is great. Excellent customer service!

Ms. Delores is amazing. She is always so friendly and extremely helpful. The place is always clean and she is quick to get issues resolved. I would definitely recommend others to this facility.

Best experience I've ever had, thanks to Delores. She helped me get everything sorted, as well as saving me a coupe dollars every month. She is the reason I signed up for another unit here. Thanks Delores!

Delores, in customer service, is fantastic!

Delores was super helpful! I was checking in for a unit but ended up needing a bigger size, she was incredibly patient in helping me explore my options & convert my rental to a bigger unit. Would recommend!

The hours are the only decent thing about this place. They stay open until 9:00pm but if you need to use the restroom past 5:00 or 5:30 when the front desk leaves, good luck. If your only renting a storage locker like myself, your like a 3rd class passenger on the titanic. You don't even have access to the actual building, they have a small caged corner underground in the PARKING LOT that has around 20 of the small lockers. Not any space to move around in the very small hallway, so if there's more than one customer back there at the same time, it's very hard to pull your items in and out due to the narrow, dimly lit, cold, dirty hallway. I have had my unit for 5 weeks and only chose this place because of the 1st month free (I still paid over $50 between administration fees they don't tell you about, the lock you are forced into buying although I told them I have my own, or the insurance your also forced to buy) Don't waste your time going here, I ended up finding another storage center that is more convenient for me, 6'6 instead of 3'4, and $40 cheaper every month. And no hidden fees.

I came in today (1901 S Sepulveda location) to check into my storage space for the first time. I believe the woman who helped me is named Dolores — she was fabulous! This was such an easy, efficient experience from start to finish.

Rented out a storage unit today. The facility is clean, and well managed. I purchased a lock and tape dispenser from the store, and had a very pleasant sales experience. The person who sold the items was Dolores, and she is friendly, helpful, and knowledgeable about the storage product.

Ms. Delores is absolutely amazing. She went above and beyond to assist me in every possible way. Such a kind and sweet soul. Thank you.

Dolores is a stellar rep who was very patient and answered all the questions even when I repeated certain points and asked to see the rates multiple times. Felt so good using Public Storage thanks to dealing with her. Definitely would recommend to anyone I know

Delores was exceptional. Very clear and understanding when explaining the instructions how everything works. Very patient

Miss Dolores was amazing and she she work with us real good and all the doors and all the stuff that she work with us she was awesome and amazing give her a hundred percent

I have been using public storage for 7 years. I've used them all over los angeles county for different reasons. This location is the worst one. It's severely overpriced and dangerous. They have top units where one requires a ladder to get to. At other places you get a safer and convenient same size unit for cheaper price. The next best is about 160 for a small unit. It's always locked and no one is around to unlock it. They promise to unlock during business hours. Don't believe it. Go to another location.

5 star customer service from Delores when I was trying to figure out a pricing issue. She went above and beyond and came up with solutions to solve the problem! Special shout-out to Derrian for the emotional support.

Delores here is awesome!! She helped me figure out the confusing lock on my unit! Thank you

Ercan was very helpful and supportive of all of my family's storage needs. Our storage space is fantastic & very clean. It also came at a great rate. Ercan made sure we were able to use our codes with ease and also helped my son learn it too. Thank you so much to Public Storage and all of their team for all of the dedication to service you've shown us.

Ercan ,,,was a wonderful help and a joy to be serviced by

Ercan (front desk associate) helped me today and made my move in situation to public storage easy, mindless, and was extremely helpful through the whole process! He ensured of all the details I had questions on and was kind, insightful, and an overall great help to my situation. I will recommend this location, and Ercan, for my friends who may need a storage unit soon. Thanks again, Ercan!

Delores is amazing! She is so helpful and courteous and cares about the customer sincerely. This public storage is always the cleanest and safest feeling public storage in Los Angeles. I see Delores cleaning and working every time I visit this facility. Delores is the best ! 🌞

This storage has had quite a few breakins. Just leaving and the police were here. Turns out that the owners know and are not telling renters.

This is the best self storage location in Los Angeles by far. The staff is helpful, friendly and always professional. Delores, who is the property manager, is always willing to help. The property is clean, safe and easily accessible. Prices are great as well. The district manager named Dorsa is also very kind and willing to help in any way possible. They went above and beyond to assist me when I was there. I definitely recommend this location to anyone looking for fair prices and great service.

Delores was a doll. She was so patient. Helped me step by step how to get to my locker. Taught me how to use a new lock. Showed me how to use the app. An angel.

Ms.Doris is a great customer service representative I believe and I think if you have not done it yet give her a raise she is awesome give her a bonus for the holidays or something she answers every question she make you feel right at home great smile for customer service you guys could not have done any better haven't Ms.Doris for your representing Public Storage.#GOBIGORAGNE

Excellent customer service 👏

Great service by Ecran.

Delores was very helpful and knowledgeable. Made the process of getting a new storage delightful and easy. Thank you!

Always professional and accomodating.

I had a storage locker with them over the summer and I ended up loosing my key. Delores was so helpful in assisting us to get our locker open. We were so appreciative.

This was our first time renting a public storage unit and Delores was very helpful in walking us through the process step-by-step. She was very welcoming, friendly, and patient, answering any questions we had. She helped us access the Public Storage App and our storage unit, ensuring that everything went smoothly and easily for us. We would highly recommend this place! Exceptional service!

Delores is the TRUTH. she made everything super easy and convenient. this location is clean, safe, and secure. they go above and beyond for their tenants. 10/10 would get a unit here!

Delores was very friendly and sweet and took care of me like a daughter thank you so much!'

Amazing Delores at the front desk! Super helpful, very nice and kind. Showed the storage unit and was really thorough! Even made me a discount for my first month! Absolutely recommend this location!

Delores was extremely helpful and made the process very easy

Great experience. Just can’t afford it anymore. Ercan and Delores were great in helping me close my account. I’ll come back thanks to them!

Ercan was extremely nice and helpful. Check in and check out went smoothly, and everyone was great!

This is an excellent choice if you are looking for storage. It is clean and offers many options, including lockers and big spaces. They are contactless but when you do see staff they are polite and helpful.

Easy, clean, safe facility. Delores the in house overseer of the facility is hands on, she is warm, responsive and has a larger than life character in addition to taking immaculate care of the facility.

Amazing service for the past 1.5 years. Process to retrieve items was seamless. Delores was awesome, especially with consistently monitoring the locksmith who helped us (it took 1.5hrs!).

Delores was extremely helpful with getting me transferred from one unit to another. She was generous with her time, offering to help me decide what size unit worked best for me based on the number of items I needed to store.

Dolores was very helpful in picking a unit and switching between units! The facility is clean and move in and out is easy.

My girl Delores helped me out so much! She explained how to get into the building the map layout and made it super easy to come in and out of the building for storage. Definitely recommend using this facility it’s dope.

This location is very helpful. The on-site manager Delores exceeded my expectations on customer service. She is extremely helpful. She helped me find the right unit when it became available. Another employee named Raina was very helpful and friendly as well. Thank you for your help.

Beautiful establishment, clean & professional staff. Ask for Deloris, she’ll take care of you.

I had an excellent experience at location 25786 West Los Angeles. Claudia was very attentive and helpful, she answered all of my questions with a smile on her face. Friendly Customer service is practically non existent, it's refreshing knowing it still exists. Thank you!

With few exceptions, the customer service provided by Dolores at this location exceeded my expectations to such a degree that I felt the urgency to leave a positive review. In this day and age when no one has time, this woman was helpful courteous and knowledgeable. Public storage is fortunate to have her as an employee. Thank you Dolores! When I first posted this review, it was under the wrong account! Sorry!

Ercan was of great help, he helped me move my stuff and I was out in no time!

With few exceptions, the customer service provided by Dolores at this location exceeded my expectations to such a degree that I felt the urgency to leave a positive review. In this day and age when no one has time, this woman was helpful courteous and knowledgeable. Public storage is fortunate to have her as an employee. Thank you Dolores!

Sh’kena was incredibly helpful, helped me move my boxes and find a better unit than the one I was planning on getting. 10/10 service! Edit: Came back several months later and another employee, Raina, was also incredibly helpful. I hadn’t used my unit in months, and she helped me get a refund for the last month. Great service and team.

Very nice facility! Delores is super nice!

Raina called me to alert me to a billing issue (my credit card expired) so that my account could remain current. Raina also alerted me to an upcoming price increase and helped me to understand and resolve that issue as well. Raina was friendly, communicative, and offered superior customer service.

John was amazing, he was super helpful and provided great instructions!

delores thank you!! you are the best.

Excellent experience all around! Highly recommended!

Great customer service! Clean and well maintained units.

Delores and Raina were very helpful, showed me around the property, instructed me on how to use the elevators and had winning personalities to boot.

Dolores was so helpful!!! She was so kind and made sure we knew how to get to our locker and open it. She answered all our questions and even gave us a discount! Best storage ever :)

Excellent Staff and Service!

Had movers pick up my stuff for me. They ended up showing up a day late, so I would’ve had to pay an extra months worth of rent. Fortunately, Deborah helped me out and took care of the extra charge I would’ve had to pay for the movers’ incompetence. Great facility, space, staff, etc. Definitely recommend this site!

Love this location! Amazing service! Delores is so sweet and helpful! Love her and she’s a great asset to this location!

Wonderful experience! Special thanks to Delores who is such a professional! She helped me to get a storage unit at the another place when it’s not available here. Will definitely come to this place again if I need to find storage place.

Delores helps me a lot and explains everything in details!

Thus far my experience here has only been great. I've been at the facility a few times and each time I was assisted by Dolores, who is helpful, knowledgeable and generally lovely. She got me set up with a unit after giving me a tour of available spaces, and advised on the advantages of each floor. She showed me the Public Storage app which is surprisingly efficient for accessing the facility and elevator.

I do NOT recommend this storage unit. We are very disappointed in this establishment. After being there for just 5 months, we received a notification that the cost of our unit is automatically increasing by over $100 ($119 to be exact)! Please note that the cost of our unit is $299, so this is almost 50% the cost of our current unit!!! That sort of rate hike in such a short time is completely unacceptable and unfair, especially to people who have to hire movers to move to another storage facility. The sad part is that we had recommended this storage facility to many of our friends who were planning on renting units there in the coming months, as the staff is super nice and helpful, but after hearing about our insane rate hike I am sure they will all go elsewhere.

Raina and Delores were both very helpful. They were quick and efficient with explaining the building, showing me the unit, and walking me through the contract, as well as demonstrating the code system and providing carts. They also honored a slightly lower rate from an original reservation I made online when that unit was no longer available and there was a more expensive substitute. In all they helped make the process as painless as possible.

Great facilty, great service. I showed up with a truckload of stufff after the office closed. I was in trouble when Delores came to my rescue. She was on her way home, but turned around, logged back in and patiently got me squard away with exactly what i needed. Thanks Delores!

Delores on Sepulveda Blvd was so amazing; she surely created the perfect experience for a first time customer. Thanks again girl!!!!

First time renting a storage, I did the whole renting space online. But when I came in today try to get access to the gate. My code didn’t work. Thankfully, Delores is there to help me with it. We try so many times for the code to work, for so reason I still can’t get access to it. She is extremely helpful and help me to figure it out. Eventually we did finally figure it out. She even guide me through the whole process!!!! Thank you so much!!!!!

Delores had great customer service clean property and nice storage units

I have been a long-time customer of Public Storage and am a fan of the clean and convenient storage facility. I also want to commend them on their customer service. I recently dealt with Raina who responded very quickly and went out of her way to handle my issue to my satisfaction. You cannot go wrong with this facility. Karen

I was at this location yesterday. Claudia help me out she was very helpful and polite. I recommend this location.

First time renting a storage unit and it has been great so far! Delores and the rest of the staff here have been super helpful. Will highly recommend to my friends and will definitely use again!

My experience was absolutely perfect Delores was very friendly , courteous and helpful.

Delores is the best. She made moving in easy!

Delores is amazing! Stayed late to ensure I had everything I needed.

Fantastic service with a smile from Dolores and Raina.

Great experience from inception! The entire process was streamlined. Dolores has been so helpful. I needed a particular size unit and she called me several times to get me what I needed. The app makes accessing your unit for payment very easy and you can search for available units there also. Great place if you need storage.

Oh keey; that was decent! Good service, with a smile. Sh'Kena, you were absolutely amazing. I appreciate you.

Great experience with this place, well maintained and ori

I came here on business and had the best experience. Delores was super helpful and friendly from the moment I walked in. She helped me from beginning to end and answered any questions that I had and made the process painless and easy! Definitely would recommend this location.

Raina was extremely helpful and thorough. Great service.

This facility is so easy to get in and out of and I love the customer service here as well. Everyone is so kind! Raina was so helpful!! She helped us switch from one unit to another.

Great service. Dolores and Raina were super nice and helpful!

Sh'kena took excellent care of me!!!!

Delores was fast and thorough.

Got me signed up very quickly. Sh'kena and Delores were very nice and extremely helpful. Clean modern facility.

Doloris always makes everything so easy. Highly recommend this location.

Delores the property manager has made the moving super easy. Thank you Public Storage for having the best staff and making my move super lovely.

Dolores is so helpful! She is such a great asset to the company and location.

Shkena was so helpful and kind, great and easy experience.

Delores was super friendly and extraordinary helpful with getting me setup with my storage unit.

I’ve rented Public Storage’s units twice over several years. Both times I was assisted by Dolores at the front desk, a lovely woman who takes the time to explain details carefully and is helpful to a fault. The units and the service are great! Highly recommend!

Delores walked me through the process. Great overall experience

Delores is the best! 🤘👍

Absolutely the best experience here. Delores was so thorough and sweet. She explained everything and she asked me through it. She even carried some boxes to my car.

Delores at the front desk was a fantastic she was very clear and very understanding of my needs awesome service!!

Delores did an amazing assisting me with my storage. Building well kept.

Delores help me out satisfactory

It's was really Good experience and I met the property manager her name is delores she's kind and she help me a lot

Delores was extremely professional and helpful

I was helping an elderly client navigate the rental process at this location, and both Delores and asst. mgr. Raina were empathetic and patient. They worked with us and proposed ways that we could save significantly while renting multiple units. They made what for us was a difficult task so much easier. Thank you both!

Awesome service great employees

Delores offered us a very friendly and helpful experience!

Delores was a wonderful person and a lot help. Overall had a real good time transitioning my things in because of them!

Carri great reception! Wonderful place

The staff are extremely courteous and go above and beyond. I worked with Riley and she was extremely helpful. Would highly recommend!

Very helpful staff and great location. Spaces are ample and well kept. Delores made my rental experience fantastic!

Great customer service today by Carri! We were in a bind and she helped us quickly and efficiently. Literally saved our day! Thank you 🙏🏽

Excellent customer service experience! Mazell helped me rent a storage unit and explained appropriately to use the storage. I really enjoyed my experience. The location was clean and convenient.

Mazell and Doleres are awesome. They walked me through everything and helped me a lot. Thank you!

Mazell and Dolores provided wonderful customer service and helped me set up the app so that I can set up a storage unit for work. The location is very convenient and clean.

Great customer service experience! Delores assisted me in renting a storage unit, she was kind and provide a thorough walkthrough of the property and how to properly use the storage. I really enjoyed my experience.

Mazell is always a delight to see! Always professional, energetic and on top of things. Was very excited to see that she is back. Wish I could give more than 5 stars 🙂

Carri & Riley - You are both very helpful, and courteous ;)

Friendly, clean and efficient. Delores was great. Easy check in and demonstrated using the ladder. Public Storage should have more like Delores.

Carri was extremely helpful, expedient and friendly. Great facility! Mazelle was the most helpful!! Thank god for her!

I chose this location specifically because of the reviews of Delores - who was amazing! She was super accommodating - showing me the lay of the land, and how to access entry and utilize my unit. Anything I needed - she was very helpful. Thank you, Delores!

Just rented a storage unit here today. It’s cleaner and nicer than other public facilities, and has more flexible access hours. The staff member Mazeil is really kind and patient. She led me to see different units until I found the correct size.

Very friendly and helpful service! Carri is great!!

Not much room for big trucks try and go when it's not busy

The place was great and Delores was very helpful!

Good experience there. 10 years

This location I'm reviewing at 1901 Sepulveda Blvd. is always clean, and the staff is always nice and helpful. Delores is a staff member that helps me often and she's always attentive and ready to help. Thank you, Julia Fiser

The manager was very professional and had a great customer service orientation. Thanks

Delores was very helpful when I was looking for a space. she had great customer service

I’ve rented two storage units (two different floors) at this property while moving from one apt. to another. It’s been an enormous amount of work, and has meant spending time there a couple days every week. This property is kept impressively clean and very nicely temperature controlled. All the staff are very good, with special thanks to Delores for always being especially friendly and helpful. She goes above and beyond to ensure a safe, secure, and clean environment. It’s a joy to see her on the days we’re there.

I called to make a payment on my fiancé account, I spoke to a very helpful lady named Carri which was able to answer all my questions and provide me with information I needed to make the payment at no additional cost. I appreciate her patience while I asked a lot of questions.

I rented a storage unit for the summer time to put my college dorm things in. The process of renting the unit was extremely easy and the staff was always such a help when I would occasionally stop by. Big thanks to Dolores!! She’s professional, kind, and always there to support renters. She’s the best!

I am satisfied with the service of the public storage, especially with Delores. She’s really helping and friendly. So happy to meet her.

Clean, temperature controlled storage. It's seems quite secure.

Delores is quite helpful and understanding to help us for our cause.

Delores was wonderful and efficient. The whole process took under 5 minutes.

Sasha helped me get a unit she was extremely helpful and took her time making sure i had everything I needed

Thank you Carri and Delores your service has been amazing. I appreciate all of your help through the process. I definitely recommend this location for you storage needs. Woody Was so helpful Today he helped me wıth the app today he ıs öne of the best workers on the company!!!

Katie was awesome got me into a 5x5 in no time.

No parking!!!

I been renting from public storage at 1901 s Sepulveda Blvd. For about 2 yrs Delores and Abbie are very friendly and kind. They took time out of there work to help me set up the phone app so I can get in the build faster. There customer service skills are excellent there should be more people like them in other work places.

Best storage rental experience I’ve ever had! Delores is great!

Clean, fabulous Lady helped us DELORES is incredible, patient, calm and fabulous customer service, Thank You Delores.

The billing problem that I received by email was quickly resolved by Delores. She is always a smiling presence and a credit to Public Storage.

Delores was very nice and helpful. We got a bunny stamp <3

The ladies working here were great from the day I moved in to the day I moved out! I believe Yvonne is the one that initially helped me move in and in a year at this location I never had any problems, very kind and helpful!

Delores helped me find the right storage space for my property and was kind, thoughtful, and professional while walking me through the store. Thank you Delores!

Dolores made me feel like I was at home when I came and ever since then she has been super helpful to me every time I move stuff in. I’m very lucky to have found this place

The facility is very clean and well kept. There is sometimes a delay in getting employee assistance, as the staffing has been limited due to the COVID epidemic. I trust the security in place here and find the pricing to be commensurate with the area.

Abbie was a wonderful help. She was multitasking efficiently and offered a lot of useful knowledge when picking out my unit. Thank you!

Very clean, great facility and staff.. Carri was awesome, very professional...

Abbie was extremely helpful and super nice. Had a great experience.

Delores is a good person and works hard at her job always helpful in any way, thank you for your service...have a good day.

Great public storage! The best I’ve been to in California. Clean, very well kept and convenient. Never packed never any hassle. Their staff is excellent. If you decide to come here ask for Delores she’ll take of you!

Delores is quite literally the best. She was checking each and every lock as we cleaned out our storage unit, helped guide us on how to dispose of trash, and when I stepped into the bathroom, it was quite literally SPARKLING. Seriously such a friendly human and made my public storage experience one that exceeded every expectation. Give that woman a raise.

Both restrooms have been "temporarily out of service" for several months now. Not cool! Poor customer service. It seems as you they want their tenants to look for other public storage facilities.

Abbie was super helpful!! Very kind, polite, and professional!! ⭐⭐⭐⭐⭐

Great service by Delores!

Great place, Delores. Help me a lot,

Nice staff, helped me out with whatever I needed.. Dolores was sweet as well

Carri was extremely friendly and made the experience wonderful!

The staff are very professional. When I moved in the space was too small, she was very friendly, allowed me to view multiple spaces before choosing a new one. Also, about a month after I moved belongings in, a received a phone call mentioning someone had tried to break into my storage unit. They put three locks on the door until I could arrive the next day to check if anything was missing. The staff was again very professional, they also gave me a lock at no cost to replace the one that was cut off. I recommend this location of public storage.

Delores was very helpful to my aunt got her to the right size unit I thank her very much we were in and out with everything to us from parking , to code I would recommend this location please ask for Delores is amazing

Abbie helped me with all my questions and made this process so much easier! Thanks to Abbie for making my public storage experience so simple and easy, and for helping me with all my concerns!

These guys are great!! Abbie was a huge help and advised me on the right unit for what I needed. Five Stars ⭐️

Delores was very helpful when moving my client. into his space very friendly im a moving service I would recommend this facility to my friends and family

Mazell is a wonderful woman. She stayed 10 minutes after hours to help me get a unit when I desperately needed it. This facility is clean, COVID friendly, and inviting. I will continue my business here in the future.

I think Ms mazell is a good worker i like the way she help me out without getting mad at least she's not like other people that always mad God bless beautiful Black queen

Very easy access and process and we were able to rent online. Delores was so helpful and walked us through everything. She even came up to the unit and helped us lock it and make sure it was secure. The facility was clean and well lit. There are dollies to transport your belongings and the building has hours that meet our needs. Several months later I decided to move my belongings to a smaller unit and Mazell was informative, professional and so very helpful. She made the transition easy, computed the new payment and we were able to move into our unit on the spot.

Mazell puts safety and security first. She deserves a raise! There are passcodes and cameras everywhere. I feel good about this storage facility. There are 1/2 off specials for the first month. :)

Terrible. There are people living in there. The health department should be alerted. They have had multiple break-ins. Unsafe.

I arrived a bit late 15 minutes before the office hours closed but thanks to the property manager Delores for going above & beyond to help me as it was my first time using storage & I needed assistance. She helped me from having a panic attack which was greatly appreciated!

Delores is an excellent manager! The property is very clean and the service is exceptional. I highly recommend this location to store your stuff

Great experience. Delores was fantastic

We had an excellent check in process with Delores! The staff are taking COVID precautions very seriously and went above and beyond in helping us be prepared for our move!

Had a seamless experience with Delores, she was super helpful and made the paperwork easy to complete. Great time!!

Spur of the moment I needed a second unit. Mazell was at the counter and made it super easy and simple as she found me the perfect unit for what I needed. 5/5

I had a great experience at this location. Delores & Mazell were very kind, professional and knowledgeable about all the storage renting options. I will definitely be back to this location if I ever need a storage unit again. Thanks lady's.

Mazell epitomizes customer service. Incredible and helpful!!! Ask for her!

I had a chance to get a new unit here and Mazell has been super helpful. Instead of pushing any unit to us, she told us all the options we have, showed us couple of units, has been very transparent about the fees we were going to pay that day and onwards. I strongly recommend this public storage to others thanks to her great service!

We signed up online but had a few questions before we actually moved in. Delores was behind the counter and was very helpful. We got all the paperwork settled, she changed our access code to one that we could remember easily, helped us get a cart and gave us easy to follow directions to our new unit. We're very happy with our experience and Delores was very personable and helpful. The whole experience was a pleasure!

Delores was as delight Thank you!

Mazell was very helpful and knowledgeable I had a bunch stuff to put in storage with sentimental value she recommended to me the perfect size storage to keep my valuables safe the location is well lit and kept clean thank you again Mazell for all your help

I had an amazing experience here thanks to Dolores. I came in after booking online, she showed me two units that were in different size. She was very open, and communicated all my options to me. She was an expert for sure.

Mazell and Delores was awsome and very professional. I will definitely use them again..5 stars....

I really appreciate the excellent customer service that I have received by Delores. I am happy with the overall service.

Delores was very kind and helpful through my check-out process. Everything was straight forward and clean. Service was great.

MAZELL AND DOLORES WERE BEYOND HELPFUL AND AMAZING.!! I REALLY APPRECIATE HOW THEY WENT OUT OF THEIR WAY TO PROVIDE ME WWITH EXTRAORDINARY CUSTOMER SERVICE. A++++ RATING!!

I made a reservation for the wrong size unit. Fortunately, Delores & Mazel pointed me in the right direction. The building is surprisingly clean and organized - it's clear they care about keeping a tight ship there.

Super clean facility. Super nice service.

Delores was a delight to work with on a Sunday Fun Day!!!!

I brought one of my clients in to rent a space and Mazell was very helpful with explaining the process of how the rental goes. She was very thorough, polite, energetic and patient with us. Wish I could give more than 5 stars.

Love how clean and well cared for the space was. Delores was so kind and informative. I look forward to having my belongings safely stored with Public Storage.

Great and straightforward service! Thanks, Dolores and Mazell!

Girlfriend and I got a storage unit for some stuff and Delores was great! Really nice and friendly.

Worked with Delores and she was amazing. She helped me find the right storage size, best location for my units in the building, and made a stressful moving situation into a pleasurable experience.

My storage unit was broken into and almost all my stuff stolen within a week. I would not recommend this place due to security and the safety of your belongings. Staff is nice though.

I have never used a storage facility before. After I booked online Carri called to talk me through the process and recommended I take a look at the unit before I committed to the size. When I came in Delores showed me the facility and answered all my questions. Both women were knowledgeable and professional. I am very glad I chose this facility.

Dolores gave me exceptional service was very informative and helpful... she was so sweet I def recommend everyone to come see her ... she so upbeat great personality !!!!

Customer service was excellent and storage units were easily accessible. Delores was very fun to work with.

Helpful & quick service by Delores. Thanks.

Delores was very helpful when renting our unit! We appreciate your service :)

Seems secure. Top floor is really hot on a hot day. It's not the Taj Mahal, that's for sure.

This specific storage space is outstanding. The customer service is great and makes me want to return once I move again.

My experience at this facility was amazing. The employee that helped me, Dolores, was accommodating and was so kind to help me with whatever I needed. I am moving out of my apartment in Westwood and storing my items in this Public Storage is so simple and convenient.

Carrl super love it

Dolores is very helpful

Carry and Riley were very helpful and great. They explained me all the details and guided me in the right way with their beautiful smiles. I would recommend public storage to all, and I appreciate their wonderful staff.

Delores was very helpful.

Delores was amazing !! We used the storage locker for our daughter to store her school materials for summer.. we had issues and Delores helped me during this stressful period with her calmness, offering water and kindness. This style of service and kindness is so rare these days.

Delores was quick and friendly with her help, and answered all of my questions!

Stop by public storage a couple of days ago to buy some moving supplies i met a young lady by the name of Delores was so helpful and an a very pleasant person doing business with.. There was nothing I needed to ask her ..Everything I wanted to ask she answered before I could ask.. I will definitely recommend this storage company and have my friends to as for Delores ..Very sweet person...I was totally satisfied. Thank you..

If you’re looking for extra storage space on the West side of Los Angeles, consider Public Storage on South Sepulveda. It’s very clean, offers excellent security protocols and the prices are competitive. Delores made it easy to complete the signup process; she is professional, knowledgeable, thorough and genuinely pleasant. This earns her the Five-Star treatment!

Great service! Super sweet and straight forward about what the prices are and what they are for.

Beware: theft is rampant here. Use a different company/location if you do not want your stuff stolen. My relative had their storage unit broken into and a lot of things were stolen. Seems like other people in these reviews had similar issues regarding theft. Stay away

Delores 工作态度积极，非常乐于助人。

Delores is a very patient and passionate person.

In a rushed almost closing time, complicated storage request the associate helped us figure it out! Thanks for quick innovative thinking.

Always pleasant always helpful... clean facility and easy access!!! Delores is fantastic!!!

Had a 4x5 storage locker for 2 months. Facility was clean and secure, but there were only 2 elevators which were a good size but extremely slow. Workers were courteous and very helpful when present in the office.

Great service and friendly staff!

Helping out & came across two 10×10 broken into. Strange enough, was on the 3rd floor. A PS storage worker was on site investigating the incident.

Carri was great getting us checked in and situated. She was very organized, efficient, and professional. The units are clean and easily accessible. Dolores, who we spoke with on the phone several times prior to arrival, was also very helpful and professional.

Ms Delores was great and very efficient. Just perfect !!!

Great experience! Friendly staff. Very clean. I definitely recommend this place!

Delores was a great help!

Amazing customer service from Delores! She made sure I knew how to use the locks and digital pad to get in. Such a fast and great experience!

Easy and helpful service

Very professional, very clean, great location, friendly and knowledgeable staff, great price... Reilly was the person who helped me today, she was awesome, made everything very easy, was a pleasure dealing with her.....

Thank you so much Cary for your help. She was very helpful and she explained step to step the policy in storage. Thanks again🙏

Had a very good moving in experience - Carri was extremely helpful, and took the time to help me pick out a unit that will work at just over half the price of the one I originally selected. Excellent service!

Clean, secure and helpful staff.

Delores is awesome!!!!!!

I just got a locker space today and Dolores, the lady from the front desk was really nice and helpful. She made the whole process very easy. I highly recommend this location! Dolores will take care of you!!

Ashley was great!!! Really helpful!!

Carri gets 5-stars. She was accommodating, courteous and polite. Very helpful in finding me a good deal (price and storage size). She even searched thoroughly at the different locations. Public Storage place gets 4-stars because you have to carry your heavy boxes up a metal staircase to put your things into a storage unit that’s 10-feet above another storage unit. It’s not well designed.

No problem with the services, clean and good price, Carri was a great staff!

Well Located, Excellent Staff

Dolores and Doug were excellent. I recommend coming here!

Was simple an easy. Made my reservation for negotiated price and then showed up and was taken care of by Carri. She was courteous and professional and answered all of my questions and completed everything in a timely manner. Place is so clean feels brand new. For sure will recommend if you need storage!

great service

Easy account set up and super convenient location.

Delores was perfect in handling my concerns. Highly recommended

Delores was very helpful in setting up my account, clean and neat facilities!

Delores provided amazing customer service! She was very warm, helpful, and sweet. She helped me with all my needs and definitely is a good look for the company!

Great service!

Great service! Would come again! Carri was a big help!

Very clean, well preserved storage space. Very helpful staff! Especially Carri l, she helped me about the options I have, details of my space and even helped me to reach my storage. Only negative thing I can say is the space I reserved online turn out to be a space above other storages which you can only access it via a moving ladder. The website doesn’t say anything about this and it made my moving a bit inconvenient. But other spaces looked really good and well preserved. Thanks Carri for helping me out!

Delores was very helpful, helped me when I was locked out of storage unit

Delores is the kind lady that helped me set up my account. She is so sweet and knowledgeable. She made this a very simple process. I had called the location before I went in to sign up and she was equally as kind on the phone. One of the best customer service interactions I’ve ever experienced. Thanks, Delores and Public Storage!!:)

Moved to this location today from the Wilshire location due to the significant price difference. Kerry and Dolores were so helpful and patient. Great customer service, Dolores went above and beyond to relieve my anxiety and ensure I was able to get into the unit despite the short notice and it being close to closing time.

I want to definitely take the time to give my utmost respect for Delores who had grace patience and took real of good of me. She deserves a raise ...Delores is a true asset for Public Storage. She literally saved my life 🤗

Overcharge for a 4 by 3 storage $50

Jaimie is always helpful and has great customer service!!!

Good location, clean unit and very helpful manager Dolores.

Great and fast customer service. Delores was quick with the help!

Delores was very helpful when I came to the property to repair the roof amazing customer service

I’ve been to many public storages and I can say this is the best one in Los Angeles. The units are well kept and stays cool during the summer. All the staff are friendly and professional but I want to give a shout-out to Delores and Jamie for always being positive while being at work. Their positive energy brightens up my day especially when I have to move stuff back and forth. Thanks again for keeping our stuff safe.

Delores went above and beyond to help me out when I really needed it. Thank you!

Aaros the man. Very helpful and easy to deal with i would recommend them to anybody!!!!!

What an extraordinary experience at Public Storage - 1901 S Sepulveda Blvd Los Angeles 90024 I was taken care of by Mekalia and Delores in the most beautiful manner.. They were intelligent and gracious!!!! Sheila

Buen servicio nos atendieron muy bien, hablan espańol 👍🏻Jaime

Delores was helpful!

Excellent customer service! Thanks, Delores!

jaimie was extremely helpful and got me what I needed!!

Unhelpful and uncooperative staff. They recently changed their rules to not allow moving U-Haul pods on their property. Not even if I pick the pod up again after an hour. Had booked a storage unit here for temporary storage of my stuff before moving it with U-Haul. Now I need to pay about two thousand dollars more to get a professional moving company to clear out my storage because they won't let me use the pod. Sincerely regret having signed a contract here.

Ashley was a great help she gave me some great direction & advice.

Really great experience! Jaimie was super helpful in showing me the different types of storage units they had and the different prices they offered. She made the process go by very smoothly and answered all my questions/ concerns being that I’ve never used a storage unit before. 👍🏾

Jaimie has been so helpful!!!

Delores was amazing. Best service I have seen at a public storage ever. It was clean and professional.

Delores was Very nice and informative.

Delores was great! Excellent customer service.

Jaimie’s outstanding customer service was very much appreciated. She removed the stress of moving for me and her attention to detail was superb. She is an asset to the company!!!

Erika and jaimie was soooooooo nice ! This place is always clean ! The girls there are so kind and free spirit

Erika and Jaimie are so helpful and nice they helped me with everything I need! Very clean place and they make you feel welcomed! Thanks ladies

Wonderful place thanks Erika

I would like to have a "ballpark" price on a storage unit that is approximately 8' x 10', or less. Please advise as it will just save me a trip. Thanks in advance.

Erika and Abbi were both very helpful!

are your units fire proof?

Jaimie was very helpful and patient with my questions.

They are horrible, mean, dirty, rude. Do not use this place!! I give it zero ratings!!

The new manager is just wonderful! Erika just makes you feel like more like a friend and not just trying customer

Thank you Jaimie and Reyna for answering my million questions and concerns. Very clean. It was a bit busy, however you were able to take the time and show me around. Excellent customer service.

Better so far

This place was great, i had such a pleasant experience dealing with the lovely people in the office, Erika, Reyna, Nestor and Jaimie have all at different points have really gone out of their way to help me . I dont understand why this place even gets negative reviews. It could be how corporate is run because i do find their customer service a little cumbersome and inconvenient but everyone in the office is nice and generally will have no trouble assisting you as long as you are respectful or just you know basically just be a decent human being. Ive seen them get yelled at by rude people and find it bizarre that people act that way when simple basic communication would suffice. -Nick

Erica and Jamie were amazing and incredibly helpful! Thanks girls!

I never had any problems, The staff were nice and made my experience smooth.

I had the most wonderful experience with a very warm and competent employee by the name of Jaimie. Her patience and expertise is second to none; 10/10 would return and recommend this location to any & all my friends, colleagues or associates.

Nothing works..use the stairs to load staff on third floor.full 24 ft truck....

Staff used to be nice & caring, but they're all long gone now.

Jamie was incredible. Very pleasant moved at a comfortable pace explained all of the info and questions.

Jamie and Erika are WONDERFUL

So nice place!!! Erika is super helpful!!!!

Erica and Jamie provided excellent customer service and were extremely helpful! Thank you for being awesome!

Erika was very helpful! This is my first time using public storage units and she made it a breeze for me. She took her time to show me the unit options they had available and told me about the best specials, how to keep my belongings safe and clean. She’s very relatable and calm speaking. She laughed at my corny jokes lol. Looking forward to continue using public storage unit.

Reyna was so nice and helpful

Erica gave me a great deal

Erika is just wonderful! she explained everything! everything was smooth ! i’m glad i went here

To Whom It May Concern: On June 30, 2019 my daughter and I had a wonderful experience at this facility Dolores and Erica were very helpful, understanding, patient and kind. We were given ample time to store our belongings. The treatment we received was both un believable and forever memorable. Thanks to the company for providing such great employees. Paula and Tiffani

I had my stuff in storage for one month and it was the worst place EVER! The people working there were rude, extremely unprofessional, eating at the counter, ignoring people, just amazingly no regard for what decent customer service is all about. I would have never gotten a storage there but after I paid for the month, that is when they told me you can only enter during regular business hours. Well... those are the exact hours I can’t make it. And, the place is huge but they only have three (3) carts to use in the entire place. My most recent storage place had 15 and it was half the size and you could access it 24/7. So... the bottomline is DO NOT use this particular place. You will be thoroughly disappointed. I promise you. I got my stuff out of there in 3 weeks because there was NO WAY IN _ELL there were getting anymore money from me. DO NOT USE THIS PLACE. Do yourself a huge service and go elsewhere. HORRIBLE PLACE!!!!!

Convenient location and incredibly helpful front desk staff - they outlined exactly what we needed to get our storage unit set up. Only needed the unit for one month, but would definitely come back here if I ever need it again. Service, price, and security were all perfect!

I've literally never written a review on google before, but this place is bizarre enough that I feel like I have to. When I first got my storage unit a few weeks ago, the place was open until 9pm every day. The staff were friendly, and everything seemed fine. I'm not sure what's happened since then, but now the units are only accessible until 6pm or even 5pm. I thought it was weird that the place closed to begin with, since every other storage place I've ever used allowed you 24/7 access with your code and key, but this is a whole new level. Basically, for those of us with regular job hours, you just can't ever access your storage unit. Also, I've been informed that if you're still there past 6pm sharp, your car will be locked underground in the parking lot and the staff have no control over the gate or locking mechanism. On top of that, don't ever use the elevator closer to the front desk. The past TWO times I've been, someone's been stuck in it. TLDR: Don't use this place unless you're okay with only being able to get your stuff during midday, you're fine with your car being locked away overnight if you accidentally stay too late, and you're okay with getting stuck in elevators.

Erika was nice and helpful

Even though it says they're open until 9pm, all of the entrances close when the front desk closes at 5:30pm (5pm on weekends), even if you try using your code. Not convenient at all!!!!!!

Erika and Jamie was so nice and helpful! Very clean place

Erika was helpful ! Very nice and she explain everything !

The staff are as helpful as they can be given how corporate runs things. The space is publicized as being accessible from 6am to 9pm daily. However, for months now the space is only available during front desk hours (9:30 - 5:30). Supposedly this is due to security concerns. However, Corporate PS has provided no communication to its customers nor to the staff regarding this. I sent an email to PS support on their website but never heard back. I tried calling as well, but the phone support staff stated that it's open from 6am to 9pm. When told that's not the case, they restated it again as if I didn't understand. I did have one person state they would forward my concerns to the district manager and ask him to follow up with me, but I never heard back. On top of all this, my "climate controlled" unit, which I pay extra for, gets very warm. Convenient location and clean space, and nice on-site staff, but it appears that Public Storage as a corporation cares little about their customers. One could assume that PS assumes you're unlikely to switch once you have a unit simply because moving is such a hassle.

Good caring team. No issues ever. They keep it nice and clean. Nice air conditioning and virtual sound proof inclosure. It's so quiet and peaceful I could hear my blood circulating in my body lol. Pretty safe and friendly area too. Safe surrounding area. Respectful community inside and out. Would def invest again.

Erika & Delores are the best professionals I have ever had the pleasure of working with to store all of our stuff! Go to this location in Los Angeles if you only want the perfect service and smiles!!!

Quick and easy thanks Erika and Delores

Avoid. Arrived here at 5:30 p.m. on a Saturday, and cannot access the building (or my stored belongings). Corporate doesn't know why (location is supposed to be open to 9 p.m.), and had to search review sites to find out what is going on here. I will be taking my business elsewhere (and apparently will need to move out between 9:30 and 5).

We don't have cameras on that floor you where assaulted. But cameras on other floors. Which I seen they do. And the incident escalated at the elevator to. I see the same camera pointed there. Favoring much?

Got good service from Delores. 😊😊

Erica and Dolores helped us today with our movein. It took much longer than expected but they helped us find a good deal still.

Delores was very helpful!

Great experience. Delores is phenomenal & has great energy!

LaRome was awesome, very friendly and extremely helpful!!

LaRome was courteous and helpful!!

Very convenient and helpful staff. Would 100% recommend

LaRome very friendly, satisfied costumer service

LaRome made this an easy and pleasant experience. This place is a gem and he makes it great here. Very helpful and efficient.

LaRome was fabulous, very clean facility

Delores helped me choose a unit. She was really helpful and helped me decide what was best!

LaRome was so gracious and accommodating with our move in. Helped us tremendously!! Made our move on stress free. Highly recommend! Thank you LaRome!

Reserve the storage was told 26 for an 5×5 and change... We get there wait 45 min .. the price goes up to 70... Yes we purchased a 20 dollar math .. but the excuse was.. we don't know what they reserved for you but it was a mistake. Next day I go back to put a few more things... The key pad is broken and they said they can't Access the second level ???

Larome great service clean building

Delores and Ryan gave great service

LaRome was great and the facility is great!

Great staff really helpful Brittany and Larome were a lot of help

LaRome was great!

LaRome was very helpful and thoughtful to us in public storage !! Thank you for great customer service

Have had nothing but positive experiences at this Public Storage. Very clean, great prices, and always helpful staff. LaRome is extremely kind and willing to go above and beyond for his customers. Second year returning for summer storage and will continue to be a returning customer!!

The service at this storage facility is great! La Rome was so helpful and went out of his way to make sure we received wonderful customer service! Thank you to this great staff!

do these units have electricity inside them?

WARNING, MY UNIT WAS BROKEN INTO WITHIN THE FIRST TWO DAYS OF STORING. I really had high hopes for this place. Cheap monthly rate, spacious storage and a convenient location. Unfortunately after storing some expensive camera equipment for one night, and one day, my unit was broken into, rummaged through, and some items were damaged, thought nothing was taken (eerie). There was a large wooden box that was smashed into one of my cardboard boxes and some of my items had been thrown out of my unit. The wire frame that covers the top of my unit was cut open and pulled back, exposing the two units next to mine. Their units had been rummaged through as well. The lady at the front desk was the only redeeming quality of this place. She was friendly, but she also told me that there is NO OVERNIGHT SECURITY on site, and NO SECURITY CAMERAS inside the actual warehouse. After explaining my situation to her and, what seems to be, the only other employee on sight. They didn’t seem too surprised. They were telling me things like, “This place attracts the worst kinds of people.” Would’ve been nice to know that before I moved in. I’ve been trying to contact the manager for over a week now and she is blatantly avoiding my calls, and ignoring my voicemails. It’s a shame, they could’ve redeemed themselves by having good customer service, but instead they chose to avoid and ignore a customer who got screwed over. Public Storage has one job, to keep your stuff safe. And they 100% failed me. I didn’t even get an apology from the manager, which would’ve literally been the least they could’ve done. I write this review to warn future potential customers of the lack of security at this facility, and extremely unhelpful customer service this place offers. The fact that this place has 5 stars with such minimal security is beyond my understanding.

LaRome $ Brittany

LaRome and Brittany were extremely helpful and polite. Great customer service and the best overall! Super Clean as well!

LaRome was super helpful and extremely nice! Property is clean and well organized! Can only recommend! :)

LaRome was such. GREAT help. Could not have done it without him. I think he holds this facility together!!!!!

This place is awesome! Reyna and LaRome are so helpful when I moved in!!!!!!! I will definitely come back next time!!!! Price is also fantastic

Amazing service from Lucilla!

LaRome was the best service in this building along with dolores

I just had an amazing experience renting and dealing with the Public Storage staff, Reyna and LaRome. I highly recommend them.

Delores was fantastic! Very helpful, smooth move in and move out. Strongly recommend this public storage site.

Dolores gave us great customer service. She was very friendly and helpful.

Reyna goes above and beyond the job to help you out I really appreciate her give her a raise!

LaRome Riyna were wonderful and very accommodating . Great customer service

LaRome is really nice and helped me with everything as I’m a first timer to self storages. Definitely recommend!

Great customer service by Ryan. Easy and fast set up. Immaculate location.

LaRome and Reyna are the BEST!! They look out for you and have your best interest!! My belongings are safe!Please see them! 👍🏽😁

Received fantastic service from Reyna! Great location, excellent service.

Reyna went above and beyond, assisting with even the most meticulous of details such as helping me assemble boxes. I wish every customer service experience were like this across all industries. Thanks, Reyna!

delores gave me very good customer srrvice was very nice and friendly this licayion will be where you eant to rent with delores

Great staff! I was greeted immediately after entering the building. An associate by the name of Ryan was a great help. I highly recommend being assisted by him to make your visit accommodating and pleasant.

Clean and great costumer service

LaRome is the best, very helpful

Larome is a great employee the Best customer service provided by someone ever. Promotion !!!

LaRome is a rockstar! Organized, friendly and efficient. Best experience!

LaRome was terrific help in getting a storage set up quickly and efficiently. I am really grateful for his help. Recommend anyone to come to this location! Very satisfied

Great service! LaRome is the man!

LaRome was the bomb dot com.

Ryan was a big help!! Awesome place :)

Great experience. Ryan and LaRome were awesome!

Lerome was great! Super fast checkin in and customer service. Explained everything in detail!

LaRome was incredible in helping me find the perfect space for me! Great customer service!

Just rented from Larome and had a great and easy experience!

Great service from LaRome! Ryan helping keep things going!

Ryan and PM really helped me get my storage today. It was really busy but they handled everyone with respect and lots of information each person needed. Didn’t rush me, helped me find a good deal on a unit. Thank you guys!

LaRome has been very helpful every time I come to the facility. He’s always with a positive attitude and I can tell he likes what he does. Im happy he works here.

LaRome is the man!!! Move-in process swift and effortless 👌🏼