Public Storage Self-Storage Units at 1901 S Sepulveda Blvd, Los Angeles, CA

STORAGE STOLEN!! Rented here for the past 4 years, came back after 1 yr to see my lock had been changed and a new public storage lock put on?! My key therefore did not work. When I asked the branch staff to help me, they said it would take 14 days to unlock! They confirmed to me that all my bills were paid and my account was in order. When they did unlock it, it was miraculously empty!!! All my stuff gone - no help or support from staff - I have asked multiple times to speak to a manager and no one gets back. Something dodgy is going on here - I am not the only one in the last month to have my storage stolen. I can see other similar reviews. Please be careful! I had no issues until this last trip, but something has certainly changed at this branch for the worse!

Delores is a gem, BUT the billing issue involving an account credit remains unresolved even after the manager called to confirm there was an error on their part. I'm hoping to have my faith in Public Storage's upper management restored before the end of the month. This is a costly expense and I'm just trying to be frugal. UPDATE: It turns out the billing issue was resolved the same day but was not reflected in the app until much later. Happy to be able to remain a customer particularly since the service has improved.

This location is great, close to 2 major highways. Delores is the best! She’s always super helpful and kind whenever we come in. She always makes sure there’s carts available for use.

Delores is amazing! She is so helpful and courteous and cares about the customer sincerely. This public storage is always the cleanest and safest feeling public storage in Los Angeles. I see Delores cleaning and working every time I visit this facility. Delores is the best ! 🌞. Follow up. A year later and Delores continues to excel. She is customer service driven. She helps lower your rate. Delores cares deeply about keeping the facility very clean and safe. Delores even phoned us when we left a guitar in the hallway by mistake. Delores is the best!🔥

The staff are incredibly helpful and especially want to shoutout Delores who has always given me amazing support. Would recommend to everyone!

Karen was everything you want in an employee: Concerned for the safety of the facility but who had enough integrity to help a client who had been misguided. She took the time to listen to a situation and problem solved it to a conclusion that was beneficial for everyone involved. Thank you Karen.

This Public Storage has Great Customer Service especially Karen she helped me to have the best experience as a customer I will definitely be recommending this location to anybody that needs a storage in the future Great Job Karen!”

Delores was so friendly, helpful, and patient as she helped me move in. Definitely a pleasant experience and a nice welcome back to LA!

Cheyenne was great , great service and a lot of help!!!

Delores: Delores is Great

I had great experience today at Public Storage as I met Nelly. She is so much helpful, proactive, positive and she has a beautiful smile. Nelly explains all the options, she helped me with my payment and gave me great advice. I wish her all the best with everything.

The associate Delores was a sweetheart and helped me with my autopay payment. The place is extraordinary clean including the bathroom.

Amazing customer service at this location. She was able to help me out greatly, and was able to get me a rent decrease. And a wonderful person to help. I appreciate this location very much.

If you are looking for a storage place where your unit will be burglarized and robbed, boy you have found the place. It was so awesome how my unit was broken into and all my boxes ripped into and raided. If you are also looking to pay to have your stuff stolen, I definitely recommend this place. So as long as you want your storage place to not secure your belongings and be totally unhelpful, this is the place for you. I am so happy that I chose this place to store my stuff for a year, and in that year the prices were raised two times with no notice.

Delores been . Here 2 years always see her working hard

The place is so clean and easy to get, I’ve been customer for a long time and I really like that also there is a lady named Delores and she is super friendly and helpful all the time 😊

Very smooth experience, Delores was particularly helpful, definitely give her a promotion 🙏🏽

Dolores made the experience so easy, I really appreciated it!

I'm not one to write reveiws but it felt necessary for this visit. I needed storage and the workers here were very helpful in showing me the rooms. Never wanted to use these facilities before but it was so clean and well maintained that it completely changed my opinion on public storage in general. I left well informed and can confidently say that I will be bringing my storage to this location very soon. Thank you Raina and the rest of the Public Storage team!

Miss Nelly and Miss Dolores are the best persons ever!!! So kind and so helpful, I’m very grateful for both of you! Thank you for your kindness

Great people and service!

Delores offered amazing service!

I want to thank Ms. Delores, she was great at helping me with my storage and she is an excellent employee.

Great customer service. Clean facility. Easy check in. Thanks.

Delores always helpful keeps the public storage place clean

Delores is very nice and funny! She keeps things very light and I had lots of fun talking with her! They her pay her more for taking care of everything by herself lol! Thanks again!

Terrific service. I work as a mover and sometimes we, the movers, need to charge our phones to let our clients to pay for work with our phone app or to get back to the yard. So we were loading our client’s stuff today on the first floor unit. As soon as we pulled up I nicely asked the front worker (there were 2 very nice dark hair ladies) and asked if there is a way to put my phone on a charge ‘cause I also had things to do after work. She respectfully refused to charge my phone even though I already had my dead phone and a charger in my hands (my charger charges devices 3 times faster than regular one so that would have made my day 100%). So we finished the work and left absolutely unsatisfied cause it was a quest to come back home after work. 1 star for making my life even more difficult, also I open my apt front door with a phone app so had to wait also… they always let us to charge our devices in Public Storages but this one… besides all of that - they seemed to be very nice font desk workers but somehow I didn’t inspire trust in them…

Delores was customer service friendly went over all moving in details I will recommend this location because of Delores

Delores is the best warehouse worker I have ever met, she is very patient and talkative. She will help you with all your questions!

Delores She is a massing lady Very very kind help full perfecciónale For sure I miss her This place was very good clean place I was very happy with this place Thanks for everything

Delores was very sweet and made my check in process seamless!!

Delores was absolutely amazing in helping us make it easy to move our stuff from our unit.

Excellent Service!

Reina is very helpful and patient. Super Friendly and provides excellent service!

Super happy with the service this location provides! I was in need of a bigger storage unit and had some difficulties figuring out the steps. Delores was so helpful and patient in helping me with my unit transfer. I highly recommend their services!

The manager Deborah is ve ry professional and makes my day easier while handling my payments or just to call about my storage

Ahhh Dolores is the best Place is clean, staff is nice and professional Thank you

Delores is a wonderful representative of this location. 🙌🏾

Needed a summer climate controlled storage. Great location

Deloris is awesome!!

Nelly is a very helpful person! She assisted me with my move and always keeps the facility clean! Five stars for her!!!

When renting with public storage Delores was very polite and patient with me. Any question that I had was answered. I really appreciate her help and will definitely go to her if I need anything else. :)

Worst public storage ever! There is never anyone at the desk and they keep the carts locked

Nelly and Delores have been extraordinary and so helpful!! I would highly recommend!!

My time at public storage has come to an end,but Nelly and her associates have always treated me with professional care, I'm actually going to return in a few months into a more substantial unit,thanks Nelly and crew, you hot a customer for life Sincerely, tomas lopez

Nelly got our back on our process of moving out! I’m really thankful she was there, she’s an angel!

Nelly was super nice and helpful in my visit here! She should get a raise!

Nelly was super helpful! Would 100% Recommend!