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Public Storage Self-Storage Units at 1606 Cotner Ave, Los Angeles, CA
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
One-time $29
admin fee applies.
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3'x3'Online only price$ 85/moSmall 3'x3'- ground floor
- inside unit, swing door
- near door or elevator
$ 85 /mo $ 85Best Price Label+ one-time $29 admin fee1 unit left!One-time $29 admin fee applies. -
5'x5'Online only price$ 160/moSmall 5'x5'- ground floor
- outside unit, rollup door
- near door or elevator
$ 160 /mo $ 160Best Price Label+ one-time $29 admin fee1 unit left!One-time $29 admin fee applies. -
5'x5'Online only price$ 161/moSmall 5'x5'- ground floor
- inside unit, rollup door
- near door or elevator
$ 161 /mo $ 161Best Price Label+ one-time $29 admin fee1 unit left!One-time $29 admin fee applies. -
5'x10'Online only price$ 317/moSmall 5'x10'- elevator access
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 317 /mo $ 317Best Price Label+ one-time $29 admin fee2 units left!One-time $29 admin fee applies. -
10'x5'Online only price$ 325/moSmall 10'x5'- ground floor
- inside unit, rollup door
- near door or elevator
$ 325 /mo $ 325Best Price Label+ one-time $29 admin fee1 unit left!One-time $29 admin fee applies. -
7'x10'Online only price$ 358/moMedium 7'x10'- elevator access
- inside unit, rollup door
- near door or elevator
$ 358 /mo $ 358Best Price Label+ one-time $29 admin fee1 unit left!One-time $29 admin fee applies. -
8'x12'Online only price$ 394/moMedium 8'x12'- elevator access
- inside unit, rollup door
$ 394 /mo $ 394Best Price Label+ one-time $29 admin fee1 unit left!One-time $29 admin fee applies. -
5'x15'Online only price$ 398/moMedium 5'x15'- elevator access
- inside unit, rollup door
$ 398 /mo $ 398Best Price Label+ one-time $29 admin fee1 unit left!One-time $29 admin fee applies. -
5'x15'Online only price$ 404/moMedium 5'x15'- elevator access
- inside unit, rollup door
- near door or elevator
$ 404 /mo $ 404Best Price Label+ one-time $29 admin fee1 unit left!One-time $29 admin fee applies. -
10'x10'Online only price$ 482/moMedium 10'x10'- elevator access
- inside unit, rollup door
- near door or elevator
$ 482 /mo $ 482Best Price Label+ one-time $29 admin fee1 unit left!One-time $29 admin fee applies.
Nearby Self-Storage Locations
Self-Storage Near Los Angeles
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
See what fits in different storage unit sizes
Westwood Storage Units Near the 405
Storage units in Los Angeles are close to Sepulveda and Santa Monica boulevards just east of the 405 freeway in Westwood. Indoor storage units, climate controlled storage units and outdoor units are on-site in a range of sizes from small lockers on up.
We are very close to UCLA as well as the Hammer Museum and the Getty Center. Students appreciate our big selection of cheap storage lockers to help free up study space in tight living quarters. We also provide self storage options to nearby communities in Brentwood, Sawtelle, Palms and Beverly Hills.
Small Westwood Storage Units
Golf club storage is plentiful on-site. Players can tuck away clubs in a 5x5 storage unit after a round at Rancho Park Golf Course nearby. We think you'll like having the golf bag out of your car's trunk.
Families around Westwood Park looking to declutter can store recreational gear in a 5x10 storage unit. Behind the athletic equipment, bikes, fishing tackle, beach umbrellas, body boards and sand chairs, store holiday decor and off-season garments.
Medium Westwood Storage Units
If you are expecting a new member of the household, clear out space with a 5x15 storage unit. These storage rentals will hold two rooms full of furnishings and are great if you are renting your place out short-term and need to clear the decks. Bike storage of all kinds fits nicely into these long storage spaces as well.
UCLA adjunct faculty, staff and students sharing apartments nearby can store duplicate furniture in a 10x10 storage unit, including couches, entertainment centers, dining sets and extra kitchen equipment. This size storage rental is great if you are downsizing, allowing you to keep furniture, lamps, mirrors, decor and clothing in one spot while you make decisions on what to keep and what to pass along.
Large Westwood Storage Units
For remodeling projects, building an ADU or when you want to clear out the garage and get the cars parked inside again, select a 10x15 storage unit. Capable of holding four rooms full of furnishings, these roomy rentals can accommodate long canoes, kayaks and standup paddleboards if you are organizing the garage.
Westwood Public Storage in Los Angeles has a range of storage solutions to fit your needs.
If you are still looking for the right self storage space, we have ample units nearby on Sepulveda Boulevard and Olympic Boulevard.
At this Los Angeles Public Storage you'll find:
- 5x5 storage units
- 5x10 storage units
- 5x15 storage units
- 10x10 storage units
- 10x15 storage unit
- 10x20 storage units
- 10x25 storage units
- 10x30 storage units
- Indoor storage
- Climate controlled storage
- Outdoor storage
- Drive-up access
- Car storage
- Electronic keypad entry
- Online Payments
At Public Storage, You'll Always Find...
- Convenient Storage Solutions
- Keypad Access
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 786)
Ercan was a fantastic guide and helped me onboard with ease and friendliness. Answered all my questions. Thanks!
Ercsn thanks for the everything
Ercan was very helpful and got me setup real quick!
Great experience. Ercan was super friendly and helpful. Highly recommend.
Nice location. John was very helpful!
John who helped me get my unit was so nice and helpful during a stressful day, just what I needed!!! 😊👍
Five stars for John, the manager here. Has two separate buildings and they're both in great shape. I already am at another PS facility but am looking around at additional ones for different reasons. John's Public Storage place here at Cotner/Pontius is run on the ground at the high level I expect. Even if I don't add additional space here, it's a v good place to put your stuff.
Good services. John is super helpful
Ercan
Very nice and everything work well
Ercan was extremely helpful and professional. He walked me through the first steps of accessing my storage unit and ensured I understood every part of the process. The facilities are clean and well organized. The app makes it really easy to access the units. Thanks Ercan!
John is so helpful and kind with sharing all the information necessary for booking a unit. Thank you!
Ercan 👍👍👍👍
John was awesome
Ercan and John were so kind and helpful! Thank you so much to you both:)
I recently rented a unit at the Public Storage on Cotner, and I am very satisfied with my experience. The facility is very clean, well-maintaine, secure, and accessible. Special thanks to John, who was very professional and helpful. Great service. Thank you!
I highly recommend this location for the affordability, cleanliness, and service.
Ercan was the most helpful in getting me set up. Answered all of my questions, made me feel confident and safe with my choice. Made it incredibly easy to get set up. Definitely recommend!! No questions.
Reserving a unit ahead of time was so easy and straightforward. On location, John was so friendly and helpful. Really made the entire process smooth and stress-free.
John is good person
I have been looking for a very specific size unit all week, my luck, yesterday morning one came available. I jumped on it, and went right over to have a look. John was in the office and could not have been kinder, more helpful or more amazing! He answered my many questions, showed the space and was great with tips and advice on how to move in and be really efficient with our rental.
I always had the impression Public Storage folks were rude and not very helpful, but John really turned that around.
I'll be honest, I had two other competitor locations reserved that I had fully intended to visit expecting the Cotner location, but thanks to John, I decided to go here.
Someone needs to give this man a raise, if it were my business, I would have been really pleased with his customer service yesterday!
I recently rented a unit at the Public Storage on W Olympic Blvd, and I couldn’t be more satisfied. Their $1 first-month rent promotion is a fantastic deal. While there are additional fees—such as a $29 administrative fee, a lock purchase, and mandatory insurance—the total cost comes to approximately $40, which is still a great value for the initial month.
The facility is immaculately clean and well-maintained. Security is clearly a priority here, with features like electronic gate access, on-site management, and surveillance cameras ensuring peace of mind.
The staff is professional and helpful, making the rental process smooth and straightforward. If you’re looking for a reliable and affordable storage option in Los Angeles, I highly recommend this location.
Excellent customer service from John!!
Ercan at the Public Storage Cotner location is a gem. I was in dire need of securing a space, and while his schedule was tight, he was able to be flexible for me and show me all the things I needed to know. Very kind and informative. Looking forward to having a long standing relationship with Ercan and Public Storage
Ercan provides perfect service. Nice experience！
This public storage is clean and easy to access. Errcan helped me with everything I needed. He is kind, patient, and great at his job!
John was great.
Great experience. Super easy to unload and get everything locked up. John was the best. Super helpful and clear and made it the easiest part of my move.
Update: A few years later and he was amazing on the move out as well. Great and consistent communication at every step. Everything was in great condition as well.
My first time using Public Storage. John was super helpful and made the process easy and smooth. Thank you!
====== edit 3/6/2025
Got a call from the Public Storage that there was a theft, where a few of the storages, including mine, were broken into. I'm currently not in LA so the staff took a photo of my storage and was able to gauge how much was taken. I will be filing a police report. I unfortunately don't have a renter's insurance so probably can't claim anything. As a student, there goes a few thousand dollars gone from paying to entrust my properties in the storage. $200-300 monthly for at least 6 months plus the stolen properties... really stressed and sad, especially at a time when I'm financially struggling. Although I can't claim anything, I still hope Public Storage will recognize and acknowledge the loss experienced by their customers and take responsibility for this incident in some way. I was informed of the the theft, told to file my own police report since it's my personal property, and that I probably can't claim anything since I don't have insurance. I got the sense that Public Storage was just going to shake it off and pull out of this like it's not their business and they have no fault in it. Feeling frustrated from this helplessness and the loss of trust I have experienced as a customer.
I've been using the facility for years. John, the manager, has been extremely valuable. The location is great, the facility is clean, well-maintained, and I can't ask for more. Kudos to John for being a valuable asset and good guy.
John is an exceptional employee. He was very knowledgeable and the property was very clean. Highly recommend this location.
Thank you John for going above and beyond while I was in a rush to get moved in, life saver for helping me out so much. /Samuel
John is the best ever!! A saint!!! 🙌🏽🙌🏽🙌🏽
What great service I was given by John the manager of Public Storage he went above and beyond to make everything seamless and easy
John is very helpful. He communicates well
John went out of his way to show me my storage location after hours.
The traffic is something you should account for but the customer service makes it all worthwhile :)
I’ve been really pleased with storing my items here. The facility is clean and well-managed. Big thanks to John for always being so helpful!!
I had a wonderful experience at this location, and John was incredibly helpful.
John’s customer service and help is phenomenal. The storage is safe and clean. This is best best storage and customer service I have received at a storage facility.
Haven’t had to rent storage in a while and was expecting the worst. John made it very easy and convenient. The PS app works great for access to the elevators and doors. Pleasantly surprised! Thanks!
Prompt service and helpful with difficult issues. Very happy with John the manager
As a small business (27+ years now), I've needed a secure storage spot for all my clients' confidential scripts and files, and the Cotner location has been great for 17 years now. (Yikes!) I've used storage units all over LA and Riverside Counties for 30+ years now, but I'm still at the higher-priced Cotner is manager John, 100%. Sure, Cotner is perfectly clean, well-lit, with easy parking and feels safe, but John makes the difference.
Having a manager who knows his customers, who helps find the right size unit for your needs over the years, who reaches out with updates to the security system, etc. is rare. He keeps the load-in/move-out traffic running smoothly, AND he's professional, helpful, personable, and savvy. The Sunday/Monday guy is always lovely and helpful, too. But it's nice to do my storage stuff on Tues.-Sat. because John values me as a customer, keeping me loyal to P.S. (and I feel totally safe when I have to be alone, sorting in the unit during office hours).
There's a lot to hate about the storage unit business overall... I REALLY miss my garage! But this is why a trusty, thoughtful, protective manager like John delivers real value for the cost. And as long as my ScriptNotes biz keeps going well, my client files will have a safe home at Cotner.
The staff here was so helpful, in particular John. He went above and beyond- to assist me. I was so frazzled with my move it was one of those moments when everything that could go wrong went wrong. By the time I got to the storage site I was almost out of gas, had not eaten, my phone was about to die , (charger was damaged during move) and of course I kept getting an error message saying I could not get access into the storage -!!! That is when my saving angel came into the picture John was on his lunch break but noticed I was having difficulty trying to get through to customer service and I was seeing my battery life dwindle down. I explained to him what was going on - he informed me that he was on his lunch however he would help me figure out the issue with the access codes. He let me charge my phone, and as soon as he was off his break he delivered. We figured out that I had incorrectly entered one digit of my phone number which is why I was unable to get access. We corrected the issue once we confirmed my identity. This reassuring how secure they keep this place - he then showed me my storage space helped guide me to a space that was close to an elevator since I was solo in my endeavor, so nice as I could not move as many boxes on my own . Once I was done he recommended the nearest gas station places to eat . He was so kind with his words and reassurance His message delivery was what I needed on a very trying day . Public storage is lucky to have him as a front man . Moving is never fun but he got me through it!!!! Great experience !!!
John helped me with a great auto pay! Great location!
Great customer support and John was a great help. We were closing account and he helped with cleaning and making sure we were set, great employee.
Good location John Is professional and courtesy
awesome storage, very friendly guys on a reception
John was super helpful and proactive and answered my questions even before I could think to ask them. I was on a time crunch but thanks to him I got everything taken care of in time.
Nelly help us out she was so kind and helpful for us she was really nice best wishes for her thank you
Great location friendly staff John always friendly and helpful
The location is good, and the staff are helpful. However, prices were raised $60/month in 2022, $60 more/month in 2023 (although they did delay this rent increase by six months when I complained), and $60 more in 2024.
When I moved in, I was paying $135. I'm now paying $310. The state should place limits on storage room rent increases just like they do on apartments, because this is price gouging, plain and simple.
This was such a smooth and easy process! Thanks to Nelly, we got everything done super seamlessly. Great energy !!
John was very helpful and offered us friendly and efficient service. Thank you.
John was incredibly helpful and friendly while I was there moving my things!
John was extremely helpful. Thank you so much to him!
Easy move-in and move-out process. I rented a medium-sized basement unit for 5 months. John and Nelly were always friendly and helpful. I felt my valuables were safe and had no issues. The value for the size was excellent.
served it purpose. Professional storage. the 6mo. price hike was too much for me.
John was so nice! He let me use his tape measurer when I dropped mine into the abyss of my storage unit never to be seen again. He also helped me move things. Thanks John! U da man!
I was relocating out of state to Los Angeles today only to find out my apartment was not ready in less than 1 hour of arriving so I immediately needed storage that was close by. John was absolutely amazing at making sure I had a unit secured. Within an hour of stopping in, I was moved in. He turned a stressful situation into a positive one today! Thank you John!
Jade was very helpful over the phone, she explained how the rent changed, and helped me put a request to lower the rent, she was awesome, communicative and very helpful
Wonderful storage place! Very secured and John was so friendly and helpful!
John was especially helpful!
This site is the best site of Public Storage in LA. Very secure and climate controlled. I spend hours in here digging though my storage in comfort. John, the site manager has also been key. Always happy to help and makes me feel like a priority.
John helped me, great guy with great customer service skills!
Ercan was great helping me out today! Made the process super quick and simple. Easy move-in!!
Just checked into my space! John was super helpful! He’s the best.
Thank you John for making this process very smooth & easy!
Thanks for John’s help, wonderful experience
Ercan was very helpful
Great customer service from Ercan, thanks for your service.
Thank you John! This facility met my needs in every way! Your attentiveness and efficiency toward my needs were heartfelt. Great Job! I would certainly recommend this facility!
I love this place it's clean. They seem pretty nice. The elevators are often down. But this great location compared to others
This is a great establishment, it has great customer service , very clean, and the employees are very helpful
:)
Great locate easy access and friendly staff John is great
Good location nice and clean John was fast, friendly ,helpful
Jon was a great helper. Storage Facility is very clean. Did I mention Jon was the best 😃
Ercan was very pleasurable and awesome to work with. Great attitude and such a huge help with everything! Highly recommend!
I've had a unit with Public Storage at the 1606 Cotner Ave location for a year and a half now. The space is clean, easy to access and the staff is wonderful there -- particularly John.
John was an excellent help!
Jhon is great
Great help
This place is awesome the staff is friendly knowledgeable and it is sooo clean.
John is the greatest he is always super helpful. I love it here
This location is very convenient and professional… The manager was amazing. He was informative and provided us with the best options for our storage needs. I highly recommend this location and if you go there ask for John
Great storage facility! It’s never too busy and everything is very well kept. The only thing I wish was available was 24 hour access, but I know in a big city that can be difficult. Be sure to pay attention to the opening and closing times! The app works really great, and makes accessing the facility a breeze, but when it’s closed, it’s definitely closed. 6pm weekdays. 5pm weekends.
Special shoutout to John, his customer service went above and beyond to make my trip happen. I hope management reads this so they know how grateful I am for his assistance. Would absolutely recommend storing your stuff here if they have availability.
John was awesome it was a smooth process really appreciate his service
Troy really deserves a raise. He was super helpful. Thanks troy!
Troy was super helpful and we were very very satisfied with our experience at public storage thanks to him!
Ercan you are very professional and helpful thx again
Excellent service moving in. Easy as can be. Thank you, Ercan!
Great service by Ercan and super friendly staff and clean facility!
I highly recommend public storage on cotner and I was extremely happy and satisfied with the customer service I received from Ercan.
Ercan was very helpful and had wonderful customer service. Made the process super easy.
This is an incredible storage facility, extremely well ran and truly full serviced from setup process to maintenance and scheduling moves in and out. I’d like to add a particular note that ERCAN (“Arjan”) is truly a fantastic property manager with. He has saved us multiple trips handling routine admin tasks for us and cared for our business with a truly thorough and effective approach, always with the greatest personal care to top it off.
Super smooth experience and nice space - Ercan was very helpful and friendly! Would def recommend
Thank you Troy!! You saved my experience with Public Storage. I left the Sepulveda location after visual water damage and an unpleasant employee. You made me feel fully confident in my unit! Thank you for taking the time!
Troy got me the perfect space. Storage unit super clean and good location for me! Thank you for the help and all the info!!! Rate was super too! ;)
Phenomenal storage
Ercan was very helpful and did a great job
I went made my payment for my storage in different location he is very friendly professional and great person thx
Thank you Ercan for help and professionalism!
Thanks to Ercan and Public storage company. Very supportive and customer oriented guys!
Ercan provided great service and helped us tremendously. Ask to see him when at this location.
Ercan was wonderful great customer service and such a seamless process! Would highly recommend
Ercan was an amazing help!
I was clearing out my storage and was having a hard time finding where to donate or throw my things. I had so many questions about my unit, and John was very helpful. He was very understanding and answered all my questions. He made closing out my unit much easier, and I am very grateful.
John and Troy have been the best help! Thank you !
Move and experience was great and John was super helpful with answering all my questions and making sure I had everything I needed! Thank you!
John helped me with my storage rental
Great service
Had a great experience with John at this location. He made things very easy. Found me exactly what I needed and explained everything to me in detail. I really appreciate it Jon. Thanks again.
one of the worst business in the entire country
I need a storage came in and John took care of me the process was fast and John is very nice and help come see John if you need nice unit in a clean facility
Friendly staff! Affordable and well located.;)
In addition, John, the manager really has customer skills!!! He is the rock star of this place!
John was fast and friendly when renting the unit highly recommend this location
John nice keeps place clean very helpful
John was very nice, helpful and attentive. The place is very well maintained and clean. 100% would recommend.
John was very helpful in changing our reservation to a bigger space after we found that the space we originally reserved was not big enough for our need. He showed us different available spaces to help us in our decision. John was very knowledgeable and attentive to our questions and needs.
John was amazing! King
John is very helpful
John is awesome
Terrible it wasn’t the worst the facility was always clean for the most part but the bathroom smelled bad and wasn’t always clea. The staff was disorganized they do not have a sign by the trash can that says this trash can is for public storage employees onlly yet they expect you not to throw the trash there. We didn’t find out about this until we got evicted. For complaining about there disorganization. For a while we would call for assistance and no body would even be there to answer the phone. Yet at the front door it says storage is open. But no one was ever there. The district manager and shameka the manager asked me to move out instead of giving me till the first to move out they wanted me to move out right away. It made no sense since we paid for the full month. They said you cannot access the storage unless your coming to move everything out on the same exact day. When Troy the employee that works there answered my voicemail by returning the call he told me he was there he was really nice for the most part gave us access to the storage because he knew we needed more than one trip to litterely complete the entire move. But this storage facility was a terrible experience from day one. Because they didn’t even care enough to walk me to my storage and show me how to open and lock my lock. When they have two different locks that work different extra space storage did everything that public storage failed to do that is why we recommend it verses this storage. They don’t care about you because they hire employees that have there own secret agendas and pick and choose whom they want there or not! If you complain about there employees they will find things to complain about you and make up all sorts of lie. And ofcourse it’s your word against theirs vice vera
It's difficult to get in.
John is amazing! Move in is absolutely a breeze thanks to him! 5/5
First of all, John was above-and-beyond helpful. He was friendly, welcoming, professional, direct, and a clear problem-solver. The only complaint I have is about the smell of my unit's floor. It's way mustier than the rest of the building. But hey, it's storage - not Buckingham Palace. Overall I recommend! It is safe, clean, efficient, and John is awesome to work with!
Excellent service from John
Great service from John! Thank you!
John is the best! Very fast and efficient
This is a great Public Storage location. John, the friendly and kind man managing the reception, was very helpful during our move out process and made it as easy and as smooth as can be. Also, it was great to see him doing his rounds around the building making sure all units were locked. I would definitely recommend this location. Thanks, John!!
Ercan has been super helpful with my concerns. He Gave me truly helpful infos with open face and respect. A rare interaction in today’s service sector. He was sincere and willing to help people. No doubt he will be An asset for public storage for years to come . Best 🙏🙏
Excellent service from John!!!
Eracon was great and very helpful!
Ercan he was very friendly and very helpful
Ercan was very helpful helping me today with replacing my lock and stayed to made sure that I was able to set up my new lock!
Very friendly staff named Ercan who made moving very easy
Ercan provided the best service! He was so kind and helpful and made moving a breeze.
Ercan was absolutely fantastic. Easy to check in and everything went smoothly!
Ercan was super nice guy! A+
Ercan has the best customer service, he called me when I left my unit open.
My daughter is a student at UCLA and we were looking for storage for over the summer. I arrived at the facility- Ercan was so kind and helpful. Helped me set up the lock and explained how everything works and also how to use the app. The facility is safe and secure. Thank you Ercan for making this easy. Would recommend this faculty to any parent looking for a safe place to store items. ( Cotner Ave location)
Ercan was awesome and so helpful with my move out!
Very friendly service. Ercan was very helpful.
Ercan was very helpful!!!! We just got our unit and he took us through all the steps and went above and beyond to make sure we had all the information we needed! He also helped us move our stuff in.
Great storage place. Eracn was a great help
John is awesome!!! He made the process super easy.
Renting out my unit for the last 2yrs and John has been absolutely amazing from start to finish. Highly recommend storage here .
Thank you Ercan for being so helpful with our move in today!! Excellent customer service. I would highly recommend this location and employee due to the clean building and quick check-in. Ercan answered all of our questions and was very knowledgeable. Thank you again!
Roomy and clean unit. We got our paperwork signed with Ercan - super friendly and helpful.
Ercan Is amazing Great Service!!
Ercan was great!
Ercan was the best!
John is very helpful, friendly and efficient! Highly recommend this place. Clean and safe.
Ercan is doing great
Ercan was great and helped me out. Great place. Highly recommend
Ercan is nice and helpful！
John is top notch
Ercan was professional and very helpful
Claudia was very helpful and kind and beyond any storage I ever had in public storage.
Smells like doodoo next to certain storage units but the staff is always extremely helpful and polite.
Ercan was amazing! Super helpful
Ercan was great at helping us today. Gave us great information.
Ercan was very helpful. Great location I highly recommend!
John is the best! Made things very easy!
Ercan was amazing! Very nice and welcoming. It was a very pleasant experience. Very happy to have work with him to set up my unit. Thank you Ercan!!
Ercan was the customer service representative who help me. He is kind, knowledgeable and went out of his way to help me. This was my first time meeting him, Although I had interacted with him on the telephone many times. Anytime there was a change to my online account he took the initiative to call me to verify it was I who made the change. Our company has several storage units with public storage and I recommend the facilities and especially the individuals who overseethe facility. I am extremely happy with my experiences at Public Storage
John has always been great and very helpful at each visit to public storage.
Ercan!!!! Was very helpful, nice and sufficient with his help!! Great customer support.
Excellent facility and staff. Ercan was especially helpful and accommodating!
Ercan :: help me today looking the unit he is very friendly and professional
Ercan thank you helping me today fir tge renting my unit
We can was a huge help! Super friendly!
Great experience! Ercan was super helpful and chipper. Best storage unit experience I’ve had.
Ercan was brilliant and very helpful
Thank you!
Ercan thank you 👍🏻
Ercan was super helpful! Stayed with us after the closure and help even with unloading our stuff.
Ercan was nice and they tried to accommodate customer request
Ercan was very helpful and knowledgeable! Thanks again!
Always so helpful, amazing team that run this place
We stored many of our things here for 3 years. Safe and sound, easy access, and price was great. When we had to move because we moved out the country, they made it easy for the movers. Especially Ercan at the West LA location. Thank you so much!!! 5 stars!
Ercan was amazing! He went above and beyond for us. So helpful. Thank you so much.
Ercan was great! John too!!
Yesterday I went Public Storage in Cotner Avenue , i need to storage end of the March, Ercan he is very nice very polite person and very welcoming to me, he took his time he show me diffent units, he explain everything about this property , property was very clean i really like this property he also search maje sure price was ok with my budget , Public Storage lucky to have him as a employee , thanks again Ercan it was very good experience.
Ercan help me to find a great place ,he was really friendly person and help us
Ercan was wonderful! Very helpful. Thank you ☺️
The service center at my Public Storage facility is the Best. Thank you..
Public Storage are clean, organized, and safe. We went to a few locations, all the staff are super friendly. We finally chose this location bc we are near by. John is nice, patient, and professional. He gave us tours and all the info we need. We appreciate his help
Ercan was very helpful! I had a very pleasant experience renting a unit from him!
Thanks Ercan for the help! Great service!
Another excellent customer service experience. For a long time I rented a unit at Public Storage and needed to rent another unit, so decided to go to the location on Cotner Ave. There, I was helped by Ercan. He was very friendly and had excellent customer service. He answered all my questions. Actually, he remembered me from another location. I would recommend this location for all your storage needs!
Ércan is the best go rent your storage there!!!
Ercan was extremely helpful and took care of a recurring issue for me with swift and effective service. I highly recommend this location.
Everything at this location was so easy! Super efficient and John was very helpful and flexible with our move in to the unit. Facilities super clean and great location.
John was incredibly helpful in helping find the right storage unit for us. Facility is great and love how the app allows access to everything. Very convenient and would recommend Public Storage to anyone looking for a unit.
Recant was super supper helpful!
John at the West Los Angeles/Cotner location is a Gem! So professional and helpful!
Always very nice service in this place.
Tonight Ercan made everything easy easy for me.
Ercan was amazing. As helpful as one could possibly be.
Excellent service and I recommend this team.
John knows his stuff! Extremely smooth experience. He answered all my questions effortlessly and I felt like a VIP customer.
I rented a storage unit online. When I arrived at the location, Ercan was already expecting me, ready to show me my unit and hand over the keys. He was super friendly and went above and beyond.
Great customer service from John! He helped me find the best storage unit for my needs with an affordable price. I highly recommend this location.
Ercan is the best and very professional. Helped me a lot.
Ercan was very helpful and respectful. Really nice guy and made sure all my needs were met.
John was awesome, Thank you!
John helped me out with my storage unit needs. Answered all my questions and was super helpful. I would recommend this Public Storage to others because of the quality of service he provided
Ercan was really helpful with moving in.
Delores was especially helpful and kind.
Thank you John! This was such a smooth and easy experince . I found that my business would need storage so I can use my space to serve customers. John helped me upgrade to a larger unit that helped me save money both on my unit and on my office lease so I didn't need as much space. I literally saved $4 thousand a month in office rent! Thanks John!!
I have several units here and John is extremely helpful on a regular basis. He is easy to get in touch with and make the move in and out process as convenient as possible. Highly recommend.
Good experience with Ercan! He helps me so quickly and clarify everything.
Property manager is nice, but price hikes are absurd. Started my unit at $160 (with insurance I believe) and it's now $300. They also changed the hours so you can only access your storage before 6 (5 on weekends), which is not easy or convenient if you are working.
Basically, employees might be nice, but company will sign you up for a unit and then consistently hike the prices on you
Ercan he was so friendly and professional I was so nervous this is my first rental thx to Ercan he made everything very easy for me
Ercan is the best the worker I ever came across in the country. Without a doubt is the top person in his field and he should be promoted to a higher position because his customer skills are superb!!
Ercan was super helpful!
Wonderful
Experience!!! John was so kind and helpful. The absolute best!! Thanks, John!
I just moved out after over 2 years and it was super convenient and clear. Ercan helped me with all the paperwork and support. Will definitely be back if I need storage again! Thank you everyone!
Ercan an did a wonderful job and was very helpful. 5 stars!
Ercan was amazing and super helpful. I would have been lost without him. Would highly recommend this place!!!
Officer was kind and explain me every details for the storage.
Very kind!
Ercan was great with helping me check in for the first time and made sure I had everything squared away with the movers I had as well. Give this man a raise!
John was fantastic, we were on a very tight schedule to store our things and he stayed to give us the crucial few extra minutes that made it all possible!
Ercan was great. So helpful. He made our move very smooth!!!
Écran was great! Easy to work with and knowledgeable. Promote this man!
Ercan, was very helpful, and made it everything smoother.
Ercan was great! Very friendly and helpful!
Ercan is absolutely amazing!! So knowledgeable, helpful and efficient!! He made the process so easy!! Very grateful. Thank you so much!
Ercan was super kind and very helpful! He made the process super easy and quick. Thanks again for the help!
Horrible nightmare Jonathan is a very disrespectful person who hates his job and you will find out the hard way like I did
Ercan was so helpful in having us find our unit!!! Great experience.
Ercan is the Best
Ercan is cool and nice guy
Ercan is very nice staff! He helped me everything. He made the moving progress easy for me.
Thank you Ercan, you were very helpful!
Ercan was great! Very thorough and extremely nice! Great service!! Definitely will recommend.
Ercan helped me get moved in! Very helpful and kind!
Ercan was very helpful! Super convenient
Ercan was absolutely amazing!! Showed me all the different units and made sure he found me the best unit that was available. He went over all my needs and catered his search accordingly. Super friendly and went above and beyond. Great experience!
I saved a huge headache thanks to the property manager here, John. He went above and beyond what is normally expected in helping me and my crew. These days, it is extremely rare to meet someone of his caliber, sincerity and kindness, and professional ability and competence. He helped us move in right at closing and showed us the best possible tips and tricks for fitting into a small locker. That is, despite my inexperience with Public Storage facilities. I saved a huge headache. Seriously, huge shoutout to John.
Great experience with Ercan! Super helpful and quick.
Ercan was very helpful and made sure we were all set up to go!!
Ercan was soooooo helpful!!!! Even helped us move some stuff! Great experience
Great storage units. It feels safe and a good place to keep belongings while in the process of moving. Ercan was really helpful and accommodating in setting us up with a unit.
Ercan was very nice and helpful rhank you, for the great customer service.
Ercan is very helpful and informative. I definitely recommend!
Recant was super helpful getting my unit set up! The facility is very safe/ clean and easy to access.
I've used other estorage, but for the first time I found a person working in a good mood and happy to help me. thank you so much John
Ercan is so nice and very helpful. Such a kind man. Thank you for your help
**Update** Shout out to Ercan
It has been 3 years and I decided to change storage units within the facility. I moved over a weekend and Ercan assisted me with everything I needed. He definitely went above and beyond and was extremely helpful. I had a very positive experience. This facility is top notch and the employees like Ercan are great.
**Original**
I worked with Delores when I got here, and I wasn’t sure what I was looking for unit wise. She was patient with me, and addressed all of my concerns. I am extremely grateful for her help and will recommend this storage to my friends. Thank you so much!!!
This is a great storage unit with a friendly staff. Ercan was very accommodating and made the process very easy for us. Would highly recommend coming here. Very clean and organized facility
Ercan was super helpful with the closing of my storage and account. Made the transition super helpful.
Had a great experience here, and a fantastic checkout. Ercan was super helpful, and a great guy as well. Highly recommend!
Ercan was amazing! He was very kind, knowledgeable and took care of me. I highly recommend his service and this public storage location!
Ercan was great and very helpful. I really like this location.
Ercan he did good service
This place is amazing, the employee by the name of Ercan he was very straight forward giving me all good details on the question I had due to my concerns. I have to say if anyone needs assistance I would really send them his way! Keep up the good work Ercan!!!!
Errands was really helpful and friendly!
I've been using this facility for a few years now. The team is really professional and always helpful at the front desk. John is great and recently had an opportunity to connect with Ercan who helped me with an urgent account issue that needed to be resolved. Instead of needing to spend days getting feedback, the matter was resolved within the same day/timely/and professionally. Thank you!
This is a great location! I needed to grab a storage unit ASAP, called up the store, and Troy helped me out immensely! Really took his time to get all my questions answered and show me around the facility to the unit I would be renting. Love that the access code is specific to you and the floor your unit is on. Climate control was also a big plus! Cant thank Troy enough for helping me with everything!
Good location. John was very professional 👏
I used Public Storage recently and they were extremely helpful in upgrading me to a larger unit when my mover told me my furniture could not fit into the smaller unit I had purchased the day before. You never know what kind of problems you will encounter when moving, I am happy that Public Storage could help with another unit that would hold all my things.
Super helpful. Made the move easy.