Public Storage Self-Storage Units at 6840 Santa Monica Blvd, Los Angeles, CA

Amazing customer service! Greeted me when I walked in and answered all my questions. Thank you Dana and Elizabeth!!

Went into public storage today. Dana and Elizabeth greeted me with a warm smile and outstanding customer service! Their customer service surpassed my pervious experience at this location. I appreciate their care about my request and needs. Thank you both!

Good customer servicio

I recently used Public Storage in West Hollywood and was incredibly impressed. Dana greeted me with a warm smile and was very professional, helping me find the perfect storage option. Elizabeth also assisted and made the entire process seamless with her expertise and friendly demeanor. The facility is clean, well-lit, and secure, making me feel confident in storing my belongings there. The outstanding customer service provided by Dana and Elizabeth truly sets this location apart. Highly recommend for anyone needing storage solutions. Five stars!

Eli was very helpful.Thanks again.

This facility has excellent personnel, they're all super friendly, highly attentive and provide excellent customer service. One person in particular, Manager Chad, was extremely helpful throughout the process. He was incredibly informed and patient with all of the questions I had. Public storage offers fantastic pricing, and the hygiene was a ten. Definitely would recommend!

Great Customer service at this location. The Manager Chad was really helpful answering all the questions i had.

Exceptional service and great customer service from Manager Mr Chad Castillo!

Fabulous. Service oriented. Helped get me through a tough job.

Jovan was very helpful. Thank you sir!

Thank you Mike and Chad for your help! This is a great location!

Everyone who works here is energetic, helpful and all around pleasant.

Thanks to the manager Chad, I had an easy experience. As a first-time storage user he made things very easy for me.

Went in to ask questions and got serviced by this very kind and well informed young lady Sarahi! She answered any and all my questions also very professional and sweet person ....loved the location very clean and service was outstanding

This property has great employees. They are all very attentive and great customer service. One employee that was very helpful with my whole process, her name is Sarahi. She was very informative. Public storage has good deals and the cleanliness was a 10. super clean like the units and the bathroom and waiting area. Great place to store your personal belongings.

Ryan was super helpful and made the process of finding the best unit for my needs seamless. Couldn’t recommend working with him enough!

Very inconvenient hours of access. Don’t have trash cans, dark, overpriced, dirty and never have people to assist

I stopped here on Wednesday to get info about renting a unit and Chad was very informative. He definitely helped me with all my tons of questions and had great customer service skills.

Chad from Public Storage was of great assistance today! I highly recommend this company for your storage needs and their customer service is beyond exceptional!

I highly recommend this public storage location! The prices are affordable, and the team is very attentive and helpful. The manager, Chad, is professional and accommodating! He made sure we were well taken care of, and got everything we needed. I value customer service, and theirs were top-notch. Thanks again.

Agent was very helpful and friendly. Glad to see you still offer the human touch.

Jovan was a huge help! Got set up with a great unit in a great location in no time. Super happy I went with this location.

Ryan was great and very helpful in helping me get my storage unit with public storage. Recommended!

Jovan was a very helpful guy! The place looks clean. Liked the experience.

Great service from Sarahi!

Excellent service by Elizabeth and especially Jovan. He did everything possible to insure a smooth reservation

Thank you, Mike, for your help!

Jovan was super nice! Thank you!:)

Staff was very helpful. Clean facilities. Easily helped me with my unique situation

This place saved me so much hassle today! I stopped in needing some supplies to pack up for my move and Chad was very helpful. Ive dealt with many sales reps that want you in and out, but this place definitely did not give me that vibe. Great job!

Excelente atención Jovan ♥️

Jovan nos dio excelente servicio

Great service by Jovan!

Am I wrong to think if they are going to charge such high prices they should be providing functional units? I mean that’s what I signed a contract for but that is NOT what you’ll get here!!! I have 4 Public Storage units in 3 different locations in California. This location has been by far my worst experience with Public Storage yet! The location would be great but it’s the smallest yet most expensive unit I have and a complete pain to access! The staff here is pleasant enough but nobody follows through on anything! Since the day I moved into my unit I have asked to have the door latch fixed. Every time I want to access my unit I need someone who works there to open it for me or I would need to carry a hammer or mallet to open it because it’s been broken into so many times that it’s bent! That’s not convenient at all. I have talked to both Jovan and Elizabeth on multiple occasions as well as another man who’s name I didn’t get. They’ve all assured me they would check on it and submit a work order then act as if the conversation never happened the next time I see them or speak to them on the phone. It’s really frustrating to not have something so simple be addressed for so long! Yet they will call you constantly to let you know if your payment is late and get real snippy when you try to simply ask for some help to get the issue resolved. I’ll be moving out of here ASAP and I would highly suggest anyone who values their time, money or the things they’ll be storing to look elsewhere THIS IS NOT THE STORAGE PLACE FOR YOU!!! My unit also has some kind chicken wire across the top that’s been cut wide open to gain access through the top via other units. This whole location is just a mess really…

Jovan was very kind and got me set up up with a unit. He made it an easy process. Appreciate the help!

Jovan, a friendly and attentive staff member, always goes above and beyond to assist customers with their needs. Whether it's providing guidance on product selection or resolving any issues, Jovan's helpful nature makes this place a go-to destination for all my requirements.

Luke and the team are great. Made moving and storage seamless and easy

Terrific customer service!!! Managers Jovin and Luke Were accommodating, friendly and informative!

I appreciate the customer service here and Luke is the best employee I’ve met

Lugar funcional que incluye venta de candados y precios accesibles así como promociones

Good environment.

Jovan was really helpful!!!

Great customer service, reasonably priced. Good value

Santa Monica and manfield location is amazing! Quick, easy and would use again Elizabeth and Jovan were so helpful and knowledgeable and friendly too

Jovan was great. Very efficient and very knowledgeable. Was in and out before I knew it. Thanks!

Jovan is the best customer service I had a great experience straight to the point thank u jovan so much for helping me today

Jovan was super helpful and taught me how to rent my first storage unit! It was seamless and easy! Thank you Jovan!

Robarle las cosas personales a una persona es degradante y no dejarlo negociar discriminación por ser gay discriminaciónPor hablar español Hace más 20 días nadie dice nada y pedí hablar con el manager general y aun sigo esperando voy hacer llegar más alto este asunto en la corte porque todos merecemos respeto

Thank you to jovan, Elizabeth and Joseph for your kind hospitality. Top notch service with a great location