Public Storage Self-Storage Units at 6840 Santa Monica Blvd, Los Angeles, CA

Jovan was super helpful and taught me how to rent my first storage unit! It was seamless and easy! Thank you Jovan!

Jovan is the best customer service I had a great experience straight to the point thank u jovan so much for helping me today

Robarle las cosas personales a una persona es degradante y no dejarlo negociar discriminación por ser gay discriminaciónPor hablar español Hace más 20 días nadie dice nada y pedí hablar con el manager general y aun sigo esperando voy hacer llegar más alto este asunto en la corte porque todos merecemos respeto

Thank you to jovan, Elizabeth and Joseph for your kind hospitality. Top notch service with a great location

WARNING — rampant THEFT here!! Storage units get broken into here regularly! It is not secure. A homelessness encampment is right outside and this area does not feel safe at all. Employees know the problem exists and do not care. Go to another location if you can.

I showed up in person to look over the facility at Santa Monica Blvd. and Highland. I was in formed by the property manager that they had 2 carts available for over 1400 units. I walked out. Then I visited their sister facility on Willoughby. I was informed that the elevator was broken and they had no idea when it would be functional. Look forward to carrying your own heavy boxes one by one at either location. Absolutely terrible. We found much better service and facilities at Extra Space storage a few blocks east.

Joseph, Jovan & Elizabeth showed outstanding service—I really appreciate their customer service.

Whatever you do, DO NOT store your things here unless you never want to see them again. Public Storage's service was an absolute nightmare. Our storage unit was not just broken into, but ruthlessly ransacked, and their response was infuriatingly inept. Their hollow claim that they tried to call us was a pathetic excuse, given that no such call ever reached us. To make matters worse, they shamelessly lied about our lock being “tampered with”, despite the clear evidence of ransacking with the broken lock left inside the unit. This wasn't an isolated incident; numerous units in the area suffered the same fate, exposing a blatant security lapse that Public Storage conveniently ignored. What's enraging is that Public Storage, a company we trusted to protect our valuable belongings, had the audacity to tell us that they had no security cameras. Their staff's rudeness and complete lack of assistance topped off this infuriating experience, making it abundantly clear that they are utterly unworthy of anyone's trust. Public Storage's disgraceful handling of our security, dishonesty, and abysmal customer service is a slap in the face. Steer clear of this horrible company unless you enjoy the misery of losing your possessions and dealing with their utter incompetence.

Great staff, good location, easy in and out

Great service by Jovan

Amazing staff - Jovan was amazing and helped up plus the space is Perfect

Ellicia was so helpful and cheery! Thank you!!

I booked a new unit today and Ellicia was my agent. She was awesome showed me a few different units to help me pick the right size and for my budget. Made the process really easy, definitely ask for her! Thank you

Always my favourite when they close the gates before closing time bringing inconvenience to those have been working all day. Gates were closed for 445 on Saturday

Jovan was amazing thanks again

Jovan and Jasmine are the best , great service, friendly and super kind❤️

Ramseys a good kid, very helpful

Jovan has excellent customer service! Friendly and caring

Service was absolutely perfect

This place is great! John was the person helping me and my partner and he was friendly right from the start.

Jovan and Chad were very helpful. Polite staff and very clean facility!

Elli was super helpful and kind with my move out today. Thank you!

Jovan,chad were very professional,excellent service.

Ellicia was super nice! She explained everything super detailed! Super helpful!

Jonathan went above and beyond to be helpful! Truly saved the day, best experience ever !

Jovan was the best. Easy and quick service. Knowledge about the products and storage spaces. Recommended!!

Wow, Jonathan was truly the most helpful person I’ve come across since I moved to LA. He was attentive, knowledgeable, friendly, and understanding. He helped guide me from start to finish and made everything seamless. I am grateful there are people like Jonathan in LA, gives me hope that the negative stereotypes about people in this city are false. Thank you, Jonathan - what a hire! 😃

Friendly, reasonable, professional people. Johnathan helped me reduce my rate and went out of his way to ensure I got to my unit when I found myself in a pickle. Thank you. It made every bit of difference. To that, the location keeps a clean restroom too.

Jovan,

Jovan was very helpful in showing me the place! Friendly great service! Easy and accessible location! Perfect for my needs!

They are amazing here and so helpful! Jovan is so friendly and helpful and has amazing customer service!!

John was excellent!!!! He helped me a lot. He was very polite and very kind. I decided my problem good. Thank you John very much.❤️👍🙏

This place is great! John was the person helping me and my partner and he was friendly right from the start. He answered all of our questions and made the entire process super easy. I’m very impressed with John and this location!

Justin was very helpful and helped me decide on which unit to rent

Great check in last year with manager Elli and was having difficulty at my move out until Mike the District manager came in to help save the day. Great location.

Giovan We really appreciated the professionalism and kindness of Giovan. Both qualities that are rare today.

Management at this location is TOP NOTCH!! Had multiple spaces here over the years and I'll always keep coming back. -Dylan

It’s great to see a Public Storage with so many awesome reviews, this reassures me that my personal items are safe. Also, I want to acknowledge Kay for her super hard work, patience and skills of multitasking in high pressured situations. As I was signing up, Kay was also dealing with an unreasonable customer who was loud, forceful and cranky. She stayed calm, spoke softly and managed to get the customer to move at her pace and not the other way around. You go Kay, keep up the hard work. Oh and I also have to add that while I heard Kay talking to her supervisor, she was asking for more responsibilities. Not because she was bored, but because she felt she can handle it. You go Kay!!!

Excellent thank u Jovan

Great service....Kim was so helpful and made moving in very effortless! She went above and beyond to help us!

Kim Brown gave exceptional service and went beyond her job scope. Awesome energy so helpful and informative. She make sure everything went smoothly. Best service !!!

Originally reserved ground level unit and when I got there, only basement was available. Now my rate randomly got increased from $325 to $425 for no apparent reason. I've traid talking to customer service and they just give me the run around.. pretty dissatisfied.

Jovan was very helpful and informative very quick and easy to rent your space thank you

Ed was fantastic!! Made things so easy. Thanks again!!

Terrible hours (9:30-5 or 6), can’t get to my stuff whenever I need. And they’re constantly raising prices.

Elli was amazing and helped quickly sort out a mixup from when we booked through the call center. Kim however was highly unpleasant and seemed inconvenienced by just about everything. Happy with the location and the service that Elli provided!

They were so accommodating and jovan was the best and easiest to work with!

I went online to book a unit at a location their site suggested. Booked it with my CC and I get there and I was told to go to another location 1 hour away and it was a computer mistake. I showed the girl my reservation then she just turned it into attacking me, calling me names, totally argumentative and just absurd. She nor the there guy (the manager who opted to let this unfold as it did) even offered any resolution to resolve the matter. never would I deal with this company again. They dominate the market and perhaps it was just this one but it was enough to leave an ugly memory I won't soon forget

Professional service happy customer

Elli was fantastic. Calmed my nerves about using public storage. Was very informative, answered all my questions. She is a very friendly and helpful associate at public storage.

Was quick and efficient today. No problems with codes or getting in and out.

Ellicia was very knowledgeable and super helpful. Excellent customer service!!

Jovan was very helpful and nice!

Good location very pricey

Elli was very helpful!

Jared and Elli are super helpful!

Dana the new manager is very helpful made everything simple and convenient. Ellie and Jared are awesome.😎

Elli is wonderful. Helped me with transfer quick and easy

All of my friends valuable belongings were stolen from her storage unit here last month. Reason to believe it was an inside job. Sketchy and unhelpful staff that refused to look at the 4 hours of video footage and would not let my friend do it either. Sketchy sketchy sketchy.

Worked there today, and after apparently people got stuck in the elevator and LAFD freed them, I went to use the bathroom. Only to find after I used the toilet that the sink wasn't working! I walk back to the office and explained the sink didn't work. "Yea we know" Thanks...

What a great experience at public storage. Clean and friendly!

Ryan was extremely helpful and professional. Walked me through everything

Awesome service. Mike and Claudia were great. Efficient and helpful.

Jovan abs Karla were great, easy, fast and very reliable, they helped me and explained everything I had to know for the storage and even gave me advice. Would recommend!

Excellent service by elli and jared

Great Service! Jovan and Jared were amazing.

Everyone is helpful and property is nice and clean

Excellent location Jovan is great 👍

Jovan and Elli are the best this space is always clean.

Elli is great! She helped me find a perfect storage and she is friendly and great customer service! I recommend this location!

Dana gave me the most incredible service. Would highly recommend!

Ellicia was wonderful! Friendly and courteous. This location is nice and clean. She helped me find the right size and completing the rental was fast!

Dana , was so awsome ! She has great customer services and is very helpful 😊 she was a big blessing to me .

Good and very clean

This is the most professional and best public storage I have ever been to. They are incredibly accommodating and kind. I will honestly never use another storage space again. Shout out to the manager Elli and Jovan for making my experience with Public Storage so great.

Jovan walked me through the whole process and answered all questions and got me signed up.

UPDATE: This location is okay but would love to transfer to your oxnard location. the staff here are wonderful but the location in oxnard has promotions and also climate controlled!

Eli and Carla were incredible ! So helpful with the entire process. Will definitely be doing business again at this location.

THANK YOY ELLICIA for helping me with prices and getting my lock fixed !! Great customer service!!

The property manager Anthony is amazing, very helpful and knowledgeable. Fantastic service !

Awesome customer service and employees.

Watch your bill, and somehow it just keeps going up and up.🤷🏻🤫🤭

Elli was awesome!!

Elli was super helpful.

We love Dana she is the absolute best!!! Made my day

Great customer service, great location, and a secure, clean facility! Elli was very helpful, thank you!

Came in to rent a unit and Karla was very helpful, had great customer service and was exceedingly professional. I would definitely recommend her for any of your storage needs, she is very knowledgeable.

Dana is amazing.l! I would give her 10 stars if i could. She was fast, super friendly and helped me find the best storage unit in the size i needed. Never have had such great customer service. Thank you Dana, you are awesome!

The property manager Anthony provided some of the most helpful tips on storing our studio in the space we rented. He was so thorough and got straight to the point and didn't want us spending $ on a space that was bigger and he was right. We managed to fit everything in the size he suggested! Thank you.

Jovan, Tony and Elli were awesome! Super quick and straight to the point! Definitely recommend!!!

Ellicia has been amazing! So nice and helpful - we are good to go with everything we need in 15 minutes!

I highly recommend working with Elli if you plan on renting a space at this location. She was very welcoming and friendly and absolutely wonderful throughout the whole process! Despite it being quite busy for a Sunday and she being the only associate on duty, Elli took her time with us, walking us around the property, showing us multiple units to help in our decision, and thoroughly explaining everything we needed to know. It was such a pleasure working with her, and we look forward to continuing to do so!

Jovan and Elli were extremely helpful and made clearing out our storage and finalizing our bill effortless and very smooth experience — happy to recommend them and the facility for your storage needs

Cheerful, energetic service!!

Dana is the most awesome person ever! ☺️

Karla and Jovan did an amazing job helping me get settled into my first storage unit. Highly recommend them!

Jovan and Dana great and easy help!

Jovan and Dana were so charming and patient…. Great customer service, and great experience for the first time.

Jovan and Dana were great! So helpful and accommodating. The facility is extremely cell- definitely recommend.

Amazing service from Elizabeth. Very helpful and patient. 5 star service and kind, just what mankind needs

Working with Jovan was a pleasure! Great customer service

Jovan great service

Muchas gracias a Elizabeth! Fue una experiencia muy fácil. Muy buena vendedora :)

Amazing and kind service! Elizabeth was of great help with explaining to me about the storage space. It was a quick and easy process thanks to her!!

Jovan is excellent, a great customer service provider!

Great service by Jovan

Jovan was a great help! So grateful he was here to guide me!

Jovan was wonderful, Very professional Thanks

Customer Service here is excellent! Jovan and Marili were such a help and we’re very understanding. I will absolutely come back to this public storage if I ever need another space. Thank you so much!

Jovan was very helpful! Made us feel comfortable going there! Would highly recommend them!

Joven was super helpful

Jovan was excellent would highly recommend using this facility! A+

Very helpful thank you Elizabeth!

Jovan was really helpful!

Great service from everyone at this location. I have not interacted with anything but a great employee. Thanks guys!

So easy! Jovan & Marili are so friendly and helpful! Ask for them and they will take care of you :)

Great guy Jovan. explained very well.

Great service from Jovan!

Hi my visit with Claudia was great. Much helpful with her customer. I will reccomend people here

The only complaint I would say is not a complaint but a "I wish it were open 24/7" thank you .

Elizabeth & Elli were amazing. Very Helpy!

Elizabeth was great. Quick and easy sign up.

Thank you bryan, jovan, elizabeth, and elli for your FLAWLESS CUSTOMER SERVICE.

I have been here for several years. They are the best storage experience I've ever had in twenty years in L.A.. Thank you Jovan, Claudia, and Damian for the terrific service and support. You guys rock!

Jovan helped me so much! I actually a storage here for 3 years. Great customer and it not far from my house. Great ppl!

Jovan is amazing! So is Marley

Jovan has very good customer service and helped me with my storage unit!

Jovan was a great help. I had to move out of my apartment quickly and unexpectedly and Jovan gave me a great unit for an even better price. Thank you!!

Great service!

My first time using a public storage facility and I am so impressed by this operation! The facility is super clean and Jovan has been very helpful. He showed me the original space, accommodated me for a change request and made the whole experience so easy. Friendly and professional service. So far so great!

Jovan is awesome! Super helpful and friendly made the process very smooth

I have two storage units I pay for every month. I felt disrespected today at my public storage locationSanta Monica blvd. Manager at my unit became an accuser, claiming I was hanging . I walked from hollywood blvd. all the way to my public storage. Still wearing my medical bracelet from a leg injury. .

Best service ever. We are so impressed with the quality of customer service from Ellicia.

The staff here provide very good service.

It fulfills it's purpose

Clean and well run but very expensive compared to other areas and companies for same size space(s). Shop around if possible!

I don’t know if Jovan is in charge but he is a boss. Handled the setup and tour of the facility well and is clear and sincere.

Givoni was excellent! He was very professional and courteous! I would highly recommend. Thank you

Jovan was great! Very helpful

I had the pleasure of being helped out by Bryan and my experience there was superb. Great customer service and friendly staff, I strongly recommend this location.

Best service ever! Jovan was the super helpful and we are excited about our new storage ✨

Jovan es una buena persona atiende bien a los clientes y lo recomiendo a mi me dio una buena atención

Clean place

Clean

I have been a customer with this particular Public storage on Santa Monica in West Hollywood since 2014. I have had nothing but the Best from the amazing people there and great costumer service . I highly recommend this Storage facility.

Great service! Thank you Jovan

Jovan and Omar outstanding customer service during this climate CV19 they gave me the best assistance sad saved me money who does this a great team you have keep them. Anthony C

Used this storage many times next time goingbelsewhere their prices too high and they will call and call bugging you before storage pantry is due as of you all need bothered about something we already know testing you like a child

Elizabeth I made a reservation , came into office and she helped means showed me a couple a spaces so informative and helpful . Will recommend

The spot

Great service. All clean. I liked the climate controlled room. Highly recommended

Me gusta, todo muy limpio muy buen customer service especialmente del señor Giovani le ayuda en todo

Chelsea was very helpful!

On Sunday, September 26th, 2020, my husband & son were vacating our 2 storage rooms located in the basement of 6840 Santa Monica Blvd, LA, CA 90028. Unfortunately, our son got stuck in the elevator. He pushed the Fire Department button. The Elevator Service Company answered & told him the service tech would be there & they never called the Fire Department. The person in the office was aware & did thing! They left him in there for almost 2 hours! After an hour & a half, My son called me again & told me he was still in the elevator. Any logical person would believe the office & the elevator company would call the fire department! I called the office *The on-site person said, if my son rings the elevator company through the fire emergency button & requests the fire department, than he would call the fire department. I told him my husband had hip replacement surgery & our son was the main person to help in our move & to please call the fire department & he refused! I then called the fire department & they told me they would go immediately! Please know the only other way to move our belongings was to push/carry them up a very steep incline. This morning I called the corporate office of public storage & they said it is not their responsibility to call the fire department. They stated, they hired the elevator company to handle it. I find this to be completely unacceptable. Public Storage owns the building! They left a person in the elevator for 2 hours! & would have been in there longer if I would not have called! They absolutely have ZERO Customer Service & No Compassion for someone trapped in their elevator!! This was very distressing for my son & my husband. It is so shocking for any business to have this as a policy! This has cost us more money! It delayed us to complete our move. Another day with the moving truck & more money for labor! We will never do business with any public storage again & suggest you choose another storage facility! The lack of concern for their fellow human is disgusting!!

Jovan was super easy to talk to, very informative and just overall a pleasant experience

Had a great experience with Jovan! After a crazy day of trying to get everything together for our storage unit and having a million questions, Jovan instantly improved our day with his helpfulness and amazing customer service. That makes all the difference. Thank you Jovan!

Had a great experience opening a storage unit with Megan last week. She was incredibly knowledgable and helped me select the perfect unit that could store all of my belongings. I would recommend this location for all of your storage needs. Great and friendly staff.

Jovan was fantastic with the customer service.

Javan was the best!!!!!

Jovan was amazing, great customer service! Ty!!

Brian at Public Storage was amazing. From check-in to check-out, he was 100% willing to help us. He was professional and nice. Definitely recommend this location.

All the staff are good specially Claudia and Mike. Mike help me a lot.

I have been renting for 4 years and had great service. When I requested a rent adjustment they were able to help me. Mike, Katie, Linda and Jose were very helpful!

Expensive location.

Incredibly helpful!! Mike and Claudia were so friendly and accommodating. The storage facility is easily accessible, well stocked with everything you would need for a move and clean!!!

I would like to say I was very happy with the service given by Lorena, I was on my way to do some work errands and I was short of time but since you guys were on my way I decided to stop by and see a unit it was not on my agenda to get a storage today so I mentioned to Lorena I would come back some other day and she replied to me “I will work my best to get you out of here in less than 10 minutes” we completed the rental agreement in four minutes for what I was very impressed and satisfied because I was able to arrive at my destination right on time.

Linda and lorena provided me with great customer service. Highly recommend!

Nicole is the best! Very helpful and kind. The facility is great.

great customer service, easy and simple. Megan and Claudia were amazing, super nice and sweet.

Linda- and Claudia provided excellent service

Excellent customer service!

Great customer service and friendly. Amazing location and very clean!

Bryan and Linda were so patient with me this evening. I came rushing in at 4:30pm today hoping i would get there in time to settle a bill and Bryan was so patient and understanding and really provided outstanding customer service and talked to me about payment and stayed behind to help me settle my bill. Whoever trained him should be commended for his outstanding customer service skills and pleasant, easy to deal with demeanor.

Linda & Claudia Were Of great service, wonderful attiudes, thank you for helpin us out.

Megan Bryan and Claudia were absolute pleasures and helped me with all my needs. I highly recommend you keeping any type of storage here!

James and Jovan were incredibly helpful. Thanks!

Great customer service. Megan was personable and took care of my storage issues quickly and efficiently. These guys rock!

Linda and Lucy were a great help, amazing customer service!!

Didn't find what I was looking ans rented somewhere else but next time!

Good place with friendly staff to store stuff

Nancy H. was very helpful and professional. She made my experience pleasant.

Extremely helpful! Megan and Bryan were nice and very attentive to my needs and price range. Thank you so much!

Claudia and Linda were bellissima belle bamine. Great service!

Awesome associates, Megan, Bryan, and Claudia were so helpful and fast to jump in assisting me. Very clean office, clean hallways, several parking spaces, various packing materials at the ready, and wonderful smiles throughout your visit. By the way, I even observed each associate take calls with a smile too!

Claudia is great super patient and nice! Although I did not find the locker I needed here she helped me find a unit that still left me with money to buy Christmas gifts this year at another location. Thank you girrrl!!

Linda provided me with 5 star quality service!

This is such a convenient location with an incredibly friendly and helpful staff! I strongly recommend this place!

The staff are extremely friendly at this location, HIGHLY RECOMMENDED. Jose and Claudia are some of the nicest people I’ve personally met at a Public Storage place and are very attentive.

Claudia was very helpful and so friendly. She made the already stressful time of moving go a little bit more smoothly and getting storage was a breeze. She really cared about helping me which is hard to find nowadays. Thank you so much! I highly recommend this location because Claudia will provide top notch customer service. 5 Star. I appreciate it very much. The price is also very good for this area.

Megan and Bryan rock. So kind and they get the job done!

Lexi was extremely exceptional, she help me found the right storage for my belongings. Superstar 🕊

Lexi and Linda helped me out so much! Highly recommend!!

Personal verry helpfull. Tanks to Megan Claudia and bryan for help.

Amazing customer service at this location. Thanks to Megan. Bryan and Claudia.

Omg Claudia was so helpful I really really recommend this location. They are friendly and on point.

Great location and units. Good prices. Sales associates are top notch especially Lexi who made the process smooth, clear and always had a smile on her face.

Best storage business in town! Claudia and Mike are amazing, they went out of their way to help me out.

Claudia was super helpful Megan was great as well really clean location.

Lexi was great she got the perfect unit for me,

She was very informative and very happy spirit.

JaWanna and Claudia were outstanding and gave us such wonderful service! Working with them was such a smooth and enjoyable process. Effective and efficient! They deserve raises !!! Great rates, best in the area.

Friendly and very helpful staff. Clean facilities with easy access to all units and ample parking spaces. Greatly recommended.

Claudia was very helpful and efficient. She explained the terms of our rental in easy to understand terms. Well done.

Claudia was super nice!!!! The entity staff was actually really wonderful!!!!! Thank you!

Great customer service Megan knows how to treat customers right.

Staff are super helpful and make sure to go through the whole process with you, they also have great savings deals happening most of the time, and the location is ideal!

Amazing customer service at this public storage. Was greeting and was giving the best service ever. Bryan was helpful and kind. Will recommend this public storage to everyone! 5 out of 5 stars!

Megan, Claudia, and Bryan were very helpful with my whole process. Recommend this place

This Public Storage location has great customer service! Megan Bryan helped me, and she was patient and very helpful. Would recommend for sure!

Claudia Meghan Bryan were so nice! Great place!🤗

Had a wonderful experience working with Bryan who helped ensure that all of my belongings would fit by double checking the measurements and walking me through all of the steps of storage rental in thorough detail. Thank you, Bryan!

Amazing customer service. Megan, Claudia, and Bryan were some of the most helpful and kind people to work with. can not recommend enough!

Lee, Brian and Megan were a great hep when we came in!!

Lee, Bryan, Megan are such a great staff! Felt very welcome and they were very nice amd helpful!

great place， Megan gives me the best service！ She is really nice and paciente.

Lee was so informative and helpful. Wonderful sense of humor as well! Nice clean facility.

Lee really help me out it was a great guy and very knowledgeable I will recommend this location to all of my friends

Lee really helped me out today. Had really complicated case and he went above and beyond. Very funny guy too.

Claudia was very helpful and knowledgeable. Thank you

Lee was great. Highly recommend this PS

Lee was informative, helpful, and friendly. Jawanna was also very amiable and patient. Claudia also helped me with the hand cart, excellent demeanor. They all deserve raises. Location is pretty good too. My rent should be lower, I'm positive the owner can afford it! 😀

Lee is a very helpful and positive employee.

Claudia was great she showed me many units and how to limited space she went over and beyond! So helpful! Thank you 5 stars!

Megan was very helpful and friendly. There was no waiting and Megan was patient given I had a ton of questions. If I need moving supplies I will definitely be coming back there. It was a great experience. Kara Sullivan

This experience was wonderful Brian really made the experience easy to understand and helped me though the whole process. Would recommend this place.

Its great service but the up on the price on storage and if you are 3 months late theyvmake you pay almost all of it or you loose your belonging and penalty charges are horrible.

I came to public storage to get set up with a space to rent and was greeted by the two most helpful and stellar employee representatives. Ja Wanna was incredibly professional and personable as she assisted me with picking out an appropriate size space. Claudia was also very helpful with my rental process. This location is particularly lucky to have these ladies. It was such an easy quick and painless process.

The service I was given by Lee was thoroughly appreciated and would recommend a nice bonus for his genius and polite ,funny manner.

Came into the store and had a great experience with lee, he explained everything to me clearly took. his time and got me all into my storage, i will definitely be using this storage again again and agin....

Lee - helpful & knowlageable

Great service. Ask for Lee, super hands on and plesent personality.

Clean place but not a fan of the strict hours. Really should consider a way to access after hours. However really appreciated the flexibility of the staff. In particular I want to say thank you to Lee.

Pricy, but what else are you going to do with your junk?

Very friendly and attentive to to me and my daughter.

I wish this place had 24 hour access! But the staff was friendly and I was able to rent a reasonably priced storage unit without advance reservation. The access gate is closed at 6pm every night—so take that into consideration

JaWanna & Lee helped get me all set up with my first storage! Thanks

Lee was great. Awesome. Funny and an awesome individual to talk too.. And jawanna is also a great funny person to talk too

Lee helped me out. Very pleasant and helpful person.

Lee was great! Very helpful! Thanks for all the help! Explained everything very well.

Great customer service! Megan and Bryan were really nice.

Megan was extremely helpful. Great experience! We will come again.

Staff is friendly and helpful. And the facility is clean and accessible Special thanks to Lee for explaining my best options. Michelle

Lee helped me with my needs. Great service (: Thank you!

I had a great experience with them. They were friendly and very helpful. I got great service. Kara Sullivan

The customer service at this location is by far the worst I have ever experienced in my life. All of the employees are very disrespectful and not helpful whatsoever ever. Don’t waste your time or money.

Thank you for wonderful help and care Jovan, you were great!

This public storage is great. Megan, Bryan, an Lee are so helpful and kind, and got me to the plan I needed quickly.

Lee is a great person. This facility operates like a well oiled machine.

I love this place. They have prime real-estate right off Santa Monica Boulevard. I was helped by Megan and Brian, both of whom were very helpful and friendly. Lots of parking in a very busy area makes it very nice and relaxing to do business... if you're looking to purchase additional storage in LA I would highly recommend this place.

This place is amazing! Hands down the best customer service ever! Linda, Megan and Bryan answered all my questions and were extremely helpful in the process. I had never used a storage facility before and I am so happy I picked this place. There friendly faces and calm presence really made this an enjoyable , easy and quick experience!

Megan was very hospitable and knowledgable and helped us out even when it turned out we had messed up our reservation. The entire process was very easy and Megan was much kinder than she needed to be.

Listen, I don't have a need for self storage, but if I ever reach a place in my life that merits it, this is the first place I'll go. Any company friendly about letting a hoard of actors park for free while they run across the street for self tapes is 100% in my book. Also, a mention of Megan, James, and Bryan. V cool dudes who are nice and don't make me feel like a butthead for asking to park in their lot.

Megan, Linda, and Bryan awesome great customer service!!!

Lee was great with customer service and was very polite thank you public storage!!!!!

Lee is the man. Great customer service!

Bryan, James and Megall were very helpful. Great customer service. Thank you!

I was frustrated about my payment being late, unit being sealed, and had to buy a new lock. Lee and the staff were patient with me. I understand business, and having a good staff is important. I accessed my storage again and left a happy customer. Thanks!

Jaw Anna helped me tremendously to look at different sizes and options. Mike also was very helpful inPicking the best plan. So easy and professional and best of all friendly !!!

Linda is awesome. Great service!!!

I walked in and was immediately given a sense of value. While I was only in there for general questions I felt welcomed and the team was knowledgeable. They are making this whole storage thing easy. Thank you to Megan Bryan And Linda for the help!

Special thank you to Joven Brandy and Melon for being such a great help and providing such an amazing service. Forever thankful!

The coolest and nicest people working today! Meagan, Brian, and James were the sweetest and so helpful. Will recommend this place for sure!

Awesome experience with team members Megan, Bryan and James. Super helpful!

My experience at Public Storage was very good. Lee helped me out and was particularly nice and efficient. I give him a 10 star appreciation rating

Lee and Jawanna helped me today - they were so nice and thoughtful. I will be definitely be giving this location more of my business. Thanks so much again!

Excellent customer service Lee was fantastic really helpful

Lee was super! He was so knowledgeable and made everything easy.

Great customer service from Megan and Bryan! Answered all my questions, and helped me with everything I needed!

Amazing customer service! They have helped me with all my questions! Thank you so much Megan & Bryan 👍🏻

I enjoyed the service provided by the sales associate Lee. He was very informing and insightful on what my best options were to help with my move.

Lee is awesome guy cool pressense speak with strong kindness

Excellent service great staff..Lee is very helpful and informative thank you

Great Customer service and perfect location! Def recommend.

Linda, Lee, and Bryan were EXTREMELY helpful. It was very refreshing to see that there are still businesses that hire people that live up to the term "CUSTOMER SERVICE".

Great customer service! Megan and James were so helpful and kind! Thanks for all your help!

Lee was a huge help.

Had a great experience here. Kind people and very knowledgeable to help answer all my questions. Was helped by the wonderful crew of Bryan and Megan.

Bryan was so professional and helpful. He made the process fast and easy and a huge weight has been lifted from my shoulders. Thanks, Bryan and Public Storage

Lee was a great help! Overall the renting experience was fast and convenient.

Lee was great! He showed us the units and we found the best for our situation. Very professional!

Linda, Megan and Brian were such a big help! They answered all my questions and assisted me in such a timley and kind manner. I really appreciate their awesome service!!

These people hate life, but the facilities are world class.

Thank Lee great guy and fun

Since I've been a customer here, I've never had a group of personnel be so attentive to my needs and question. Especially Lee who has been a Godsend in my time of turmoil. I really appreciate the concern he has shown me. Good job employees at the Hollywood location.

Jawanna is an amazing associate she was very helpful

Linda is awesome 👍. She's really helpful. Nice to see that great service still exists.

I am beyond pleased with the rental experience! Linda did an exceptional job! I definitely recommend this place for all your storage needs!

Linda has the best attitude she’s beyond helpful and great!

I was helping a friend move. Secured, clean. Expensive but still some of the cheapest in the area. Access hours are rather limited.

The service was fantastic! Thanks again Megan and Bryan!

Definite recommend. Megan and Bryan went above and beyond for me. I came in stressed out and frazzled and couldn't have walked out happier. Thank you so much!!!

Lee is a great man. He is always very helpful..best wishes

Lee was super helpful and went above and beyond for my mother and I. We rented 3 units from him! He made it a pleasure.

Nicole was VERY helpful and accommodating. Could not have asked for a better person to help us find a storage unit.

Why dont you guys answer the phone - there is only an automated phone system that does not provide an option for my question about boxes.... and then hangs up on you - really BAD service

Nicole and Bryan were extremely helpful. I appreciate there willingness to help me in my time of need they went over and beyond to answer my questions and to make me feel comfortable. The office and facility is clean and definitely a place We’re I trust my loved possessions!!

Nicole was very patient and helpful and clear about my options and helping me choose a facility. Highly recommend

Great customer Service Go see Lee great help and you will get your questions answered

Lee is great. Very easy going he help me out a lot.

Mike and Linda are very friendly and professional. Thank you i will be back.

I booked my storage unit last Monday at this location. I couldn't be more impressed with Nicole. She was friendly, polite, and very helpful. The area was going through renovations to the parking lot and she made it so you didn't even notice the commotion. We viewed the unit and she offered to help me upgrade if, upon move-in, I realize I need a larger space. She was quick and knowledgeable with the contract and auto-pay set up as well. All in all, especially in consideration of how stressful moving can be, it was a stress free experience. Thanks to everyone at this location for their assistance, but mostly to Nicole. You rock!

Thank you Lee for the great service, and for staying after hours to help me rent my storage unit. Was very thorough and answered every question me and my girlfriend asked. Thank you for going out of your way to find the right storage unit for me.

Excellent service from linda shes great!!

Melanie was great best costumer service was the geatest. Jawanna and Linda were great energy with a good attitude.

Lee is a badass man!

I felt welcome here. Thank you guys for all the help today.

BEST PLACE EVER! Nicole and Linda are angels and are super helpful! 10/10 would recommend

The two young ladys Nicole and LindaVery sweet, kind, welcoming, and very professional.

This place is the best in LA for your storage needs! The customer service is outstanding!!! Megan and Nicole are always so nice and VERY helpful!

Megan & Melanie were amazingly helpful today! I was at ease and comfortable speaking to Megan and her help was tremendous!

Linda was very helpful. Friendly staff. Would recommend

Great service from Linda very helpful

Thank you Mike and Megan and Bryan

I don't have a question, only a comment:. The staff at this public storage are exceptionally friendly and helpful. ...... I recommend this location very highly.

Nicole & Meskys Were great women in regards to their customer service. I appreciate them very much. Thank you!

Brian and megan were great

Nicole and Megan were extremely helpful answering all of my questions, they were patient, knowledgeable and saved me an immense amount of time. I would highly recommend them to my friends as their excellent service told the whole story.

Very secure and clean place. Good location and great price

Linda and messy were absolutely cute and professional for it being my first move in. Felt very comfortable and hope I get to see them when I come back in and congrats Linda on the new job😊

Many problems that never seem to be fixed. Often, one or both elevators don't work. Hallways are dirty. For 3 weeks light in my space and many near me have been out. Same for hallway. The office employees tell me that they've put in a work order. Tells me that if it takes 3 weeks to fix a faulty breaker, the management/owners don't care. I'm being charged over $400 for a 10x15 space, yet they offer new spaces for $100 less. I'm getting fed up and have begun looking for a new space.

Thank you Megan Mesky and Bryan great Customerservice will refer to others.

Appreciate the understanding I received from Nicole who personally assisted me to my unit, even though my code had expired for the day.

Be careful to check the size of the unit you get. I checked out 6 units before renting and of the 6 units that I looked at, only 2 units were close to their advertised price but in actuality THEY WERE STILL OVER 2 (two) feet smaller than advertised. The remaining 4 units were 10 - 14 square feet smaller than advertised. So when they say approximate size they are reading pushing it and have no problem with their own discrepancies. Upon viewing a [4" x 7'] unit that they were renting as a [5' x 10'] unit, I questioned why they weren't charging for the actual size and the agent argued over and over that the size was approximate. He offered no apology or resolve. That was hard for me to swallow. Basically from the start, they were being dishonest which is not a good sign. They also lied to me about pro-rated the rent. They did it for their second months charges, but told me they absolute did not

Megan gave me phenomenal service. Quick kind and curtious. If you need storage I would highly recommend go to see Megan at this location, she is the best!!!

Multiple size secure storage units, indoor parking, yellow curb commercial loading zone located directly in front of building entrance. Kind a considerate customer service. Handicapped parking provided off street inside building parking. Saturday hours. Building entrance off North Citrus Ave, north east corner of Santa Monica blvd and Citrus.

adore

Great place with phenomenal folks.

Moved from the East Coast back in October and needed some extra space for some belongings. Katie and the entire staff were helpful from initially reserving to moving out. Every interaction with a staff member was friendly and professional.

Got mad at me for shaving in there restroom. Not very friendly towards hygiene. 1 star