Public Storage Self-Storage Units at 6840 Santa Monica Blvd, Los Angeles, CA
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Storage Facility Features
- Climate Control Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Storage Facility Features
- Climate Control Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
5'x5'Online only price$ 104/moSmall 5'x5'
$ 104/mo $ 104Best Price Label2 units left!
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5'x6'Online only price$ 119/moSmall 5'x6'
$ 119/mo $ 119Best Price Label1 unit left!
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5'x5'Online only price$ 143/moSmall 5'x5'
$ 143/mo $ 143Best Price Label1 unit left!
5'x5'Online only price$ 147/moSmall 5'x5'
$ 147/mo $ 147Best Price Label1 unit left!
- Inside unit
- 1st Floor
5'x8'Online only price$ 155/moSmall 5'x8'
$ 155/mo $ 155Best Price Label2 units left!
5'x10'Online only price$ 173/moSmall 5'x10'
$ 173/mo $ 173Best Price LabelHurry!
5'x13'Online only price$ 191/moMedium 5'x13'
$ 191/mo $ 191Best Price Label1 unit left!
- Inside unit
5'x10'Online only price$ 212/moSmall 5'x10'
$ 212/mo $ 212Best Price Label1 unit left!
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- 1st Floor
10'x10'Online only price$ 414/moMedium 10'x10'
$ 414/mo $ 414Best Price LabelHurry!
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- 1st Floor
10'x15'Online only price$ 449/moLarge 10'x15'
$ 449/mo $ 449Best Price Label2 units left!
8'x15'Online only price$ 516/moMedium 8'x15'
$ 516/mo $ 516Best Price Label1 unit left!
- Inside unit
- 1st Floor
10'x15'Online only price$ 576/moLarge 10'x15'
$ 576/mo $ 576Best Price LabelHurry!
- Inside unit
- 1st Floor
Nearby Self-Storage Locations
Self-Storage Near Los Angeles
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
Los Angeles Storage Units Near Hollywood
Storage units in Los Angeles are located at Highland Avenue a few blocks east of La Brea and not far from the 101 freeway. Indoor storage units, climate controlled storage units and select outdoor units are on-site in a wide range of sizes starting with cheap lockers. Self storage at this facility provides convenient and plentiful storage options to Hollywood, East Hollywood and West Hollywood.
As you can imagine we are right in the middle of it all, from Paramount Studios to Hollywood Forever Cemetery, from the Hollywood Bowl to the Greek Theatre, from the Sunset Strip to Silver Lake.
Small Los Angeles Storage Units
Aspiring actors, musicians, screenwriters and film directors living in cramped quarters throughout Hollywood can free up space by storing items not immediately needed in a small affordable locker or a 5x5 storage unit. Luggage, clothes, books, costumes, and last year's scripts can be packed away close by but handy when needed. Golf storage is also a popular use of the handy 5x5 storage rentals.
Bancroft Middle School families and neighbors looking to declutter can store everyone's recreational gear in a 5x10 storage unit for play at Hollywood Recreation Center, trips to the beach or hikes in the Hollywood Hills. Behind the athletic equipment, body boards and fins, kites, hiking gear, beach umbrellas and sand chairs pack in your holiday decor and off-season garments.
Medium Los Angeles Storage Units
If you are renting out your place short-term, use a 5x15 storage unit to clear the decks while you are traveling or on location. These storage rentals can hold two rooms full of furnishings and also come in handy when you are making room for a new member of your household. Bike storage fits nicely into these long storage spaces as well.
Residents of AVA Hollywood at La Pietra Place and others sharing apartments and bungalows nearby can store duplicate furniture in a 10x10 storage unit, including couches, dining sets, loungers and extra kitchen equipment. Anyone downsizing to a smaller place to be closer to the Hollywood Walk of Fame can use these square storage rentals to put furniture, decor, lamps, mirrors and clothing all in one spot while you make decisions on what to keep and what to pass along.
Large Los Angeles Storage Units
A 10x15 storage unit is great for clearing out the garage and getting cars parked inside once again. These roomy storage rentals will hold four rooms full of furnishings if you are building an ADU or converting a garage.
For larger renovations, a 10x20 storage unit will hold five rooms full of furnishings. If you are just relocating to LA you can store a three-bedroom home's contents in a 10x20 storage rental while you are house hunting in and around Hollywood.
Los Angeles Public Storage in Hollywood has plentiful storage options to fit a range of needs.
If you still haven't found the self storage space you are looking for, we have plenty more storage units nearby on Santa Monica Boulevard and Willoughby Avenue.
At this Los Angeles Public Storage you'll find:
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 629)
Jovan was super helpful and taught me how to rent my first storage unit! It was seamless and easy! Thank you Jovan!
Jovan is the best customer service I had a great experience straight to the point thank u jovan so much for helping me today
Robarle las cosas personales a una persona es degradante y no dejarlo negociar discriminación por ser gay discriminaciónPor hablar español Hace más 20 días nadie dice nada y pedí hablar con el manager general y aun sigo esperando voy hacer llegar más alto este asunto en la corte porque todos merecemos respeto
Thank you to jovan, Elizabeth and Joseph for your kind hospitality. Top notch service with a great location
WARNING — rampant THEFT here!! Storage units get broken into here regularly! It is not secure. A homelessness encampment is right outside and this area does not feel safe at all. Employees know the problem exists and do not care. Go to another location if you can.
I showed up in person to look over the facility at Santa Monica Blvd. and Highland. I was in formed by the property manager that they had 2 carts available for over 1400 units. I walked out. Then I visited their sister facility on Willoughby. I was informed that the elevator was broken and they had no idea when it would be functional. Look forward to carrying your own heavy boxes one by one at either location. Absolutely terrible. We found much better service and facilities at Extra Space storage a few blocks east.
Joseph, Jovan & Elizabeth showed outstanding service—I really appreciate their customer service.
Whatever you do, DO NOT store your things here unless you never want to see them again. Public Storage's service was an absolute nightmare. Our storage unit was not just broken into, but ruthlessly ransacked, and their response was infuriatingly inept. Their hollow claim that they tried to call us was a pathetic excuse, given that no such call ever reached us. To make matters worse, they shamelessly lied about our lock being “tampered with”, despite the clear evidence of ransacking with the broken lock left inside the unit. This wasn't an isolated incident; numerous units in the area suffered the same fate, exposing a blatant security lapse that Public Storage conveniently ignored. What's enraging is that Public Storage, a company we trusted to protect our valuable belongings, had the audacity to tell us that they had no security cameras. Their staff's rudeness and complete lack of assistance topped off this infuriating experience, making it abundantly clear that they are utterly unworthy of anyone's trust. Public Storage's disgraceful handling of our security, dishonesty, and abysmal customer service is a slap in the face. Steer clear of this horrible company unless you enjoy the misery of losing your possessions and dealing with their utter incompetence.
Great staff, good location, easy in and out
Great service by Jovan
Amazing staff - Jovan was amazing and helped up plus the space is Perfect
Ellicia was so helpful and cheery! Thank you!!
I booked a new unit today and Ellicia was my agent. She was awesome showed me a few different units to help me pick the right size and for my budget. Made the process really easy, definitely ask for her! Thank you
Always my favourite when they close the gates before closing time bringing inconvenience to those have been working all day. Gates were closed for 445 on Saturday
Jovan was amazing thanks again
Jovan and Jasmine are the best , great service, friendly and super kind❤️
Ramseys a good kid, very helpful
Jovan has excellent customer service! Friendly and caring
Service was absolutely perfect
This place is great! John was the person helping me and my partner and he was friendly right from the start.
Jovan and Chad were very helpful. Polite staff and very clean facility!
Elli was super helpful and kind with my move out today. Thank you!
Jovan,chad were very professional,excellent service.
Ellicia was super nice! She explained everything super detailed! Super helpful!
Jonathan went above and beyond to be helpful! Truly saved the day, best experience ever !
Jovan was the best. Easy and quick service. Knowledge about the products and storage spaces. Recommended!!
Wow, Jonathan was truly the most helpful person I’ve come across since I moved to LA. He was attentive, knowledgeable, friendly, and understanding. He helped guide me from start to finish and made everything seamless. I am grateful there are people like Jonathan in LA, gives me hope that the negative stereotypes about people in this city are false. Thank you, Jonathan - what a hire! 😃
Friendly, reasonable, professional people. Johnathan helped me reduce my rate and went out of his way to ensure I got to my unit when I found myself in a pickle. Thank you. It made every bit of difference. To that, the location keeps a clean restroom too.
Jovan was very helpful in showing me the place! Friendly great service! Easy and accessible location! Perfect for my needs!
They are amazing here and so helpful! Jovan is so friendly and helpful and has amazing customer service!!
John was excellent!!!! He helped me a lot. He was very polite and very kind. I decided my problem good. Thank you John very much.❤️👍🙏
This place is great! John was the person helping me and my partner and he was friendly right from the start. He answered all of our questions and made the entire process super easy. I’m very impressed with John and this location!
Justin was very helpful and helped me decide on which unit to rent
Great check in last year with manager Elli and was having difficulty at my move out until Mike the District manager came in to help save the day. Great location.
Giovan We really appreciated the professionalism and kindness of Giovan. Both qualities that are rare today.
Management at this location is TOP NOTCH!! Had multiple spaces here over the years and I'll always keep coming back. -Dylan
It’s great to see a Public Storage with so many awesome reviews, this reassures me that my personal items are safe. Also, I want to acknowledge Kay for her super hard work, patience and skills of multitasking in high pressured situations. As I was signing up, Kay was also dealing with an unreasonable customer who was loud, forceful and cranky. She stayed calm, spoke softly and managed to get the customer to move at her pace and not the other way around. You go Kay, keep up the hard work. Oh and I also have to add that while I heard Kay talking to her supervisor, she was asking for more responsibilities. Not because she was bored, but because she felt she can handle it. You go Kay!!!
Excellent thank u Jovan
Great service....Kim was so helpful and made moving in very effortless! She went above and beyond to help us!
Kim Brown gave exceptional service and went beyond her job scope. Awesome energy so helpful and informative. She make sure everything went smoothly. Best service !!!
Originally reserved ground level unit and when I got there, only basement was available. Now my rate randomly got increased from $325 to $425 for no apparent reason. I've traid talking to customer service and they just give me the run around.. pretty dissatisfied.
Jovan was very helpful and informative very quick and easy to rent your space thank you
Ed was fantastic!! Made things so easy. Thanks again!!
Terrible hours (9:30-5 or 6), can’t get to my stuff whenever I need. And they’re constantly raising prices.
Elli was amazing and helped quickly sort out a mixup from when we booked through the call center. Kim however was highly unpleasant and seemed inconvenienced by just about everything. Happy with the location and the service that Elli provided!
They were so accommodating and jovan was the best and easiest to work with!
I went online to book a unit at a location their site suggested. Booked it with my CC and I get there and I was told to go to another location 1 hour away and it was a computer mistake. I showed the girl my reservation then she just turned it into attacking me, calling me names, totally argumentative and just absurd. She nor the there guy (the manager who opted to let this unfold as it did) even offered any resolution to resolve the matter. never would I deal with this company again. They dominate the market and perhaps it was just this one but it was enough to leave an ugly memory I won't soon forget
Professional service happy customer
Elli was fantastic. Calmed my nerves about using public storage. Was very informative, answered all my questions. She is a very friendly and helpful associate at public storage.
Was quick and efficient today. No problems with codes or getting in and out.
Ellicia was very knowledgeable and super helpful. Excellent customer service!!
Jovan was very helpful and nice!
Good location very pricey
Elli was very helpful!
Jared and Elli are super helpful!
Dana the new manager is very helpful made everything simple and convenient. Ellie and Jared are awesome.😎
Elli is wonderful. Helped me with transfer quick and easy
All of my friends valuable belongings were stolen from her storage unit here last month. Reason to believe it was an inside job. Sketchy and unhelpful staff that refused to look at the 4 hours of video footage and would not let my friend do it either. Sketchy sketchy sketchy.
Worked there today, and after apparently people got stuck in the elevator and LAFD freed them, I went to use the bathroom. Only to find after I used the toilet that the sink wasn't working! I walk back to the office and explained the sink didn't work. "Yea we know" Thanks...
What a great experience at public storage. Clean and friendly!
Ryan was extremely helpful and professional. Walked me through everything
Awesome service. Mike and Claudia were great. Efficient and helpful.
Jovan abs Karla were great, easy, fast and very reliable, they helped me and explained everything I had to know for the storage and even gave me advice. Would recommend!
Excellent service by elli and jared
Great Service! Jovan and Jared were amazing.
Everyone is helpful and property is nice and clean
Excellent location Jovan is great 👍
Jovan and Elli are the best this space is always clean.
Elli is great! She helped me find a perfect storage and she is friendly and great customer service! I recommend this location!
Dana gave me the most incredible service. Would highly recommend!
Ellicia was wonderful! Friendly and courteous. This location is nice and clean. She helped me find the right size and completing the rental was fast!
Dana , was so awsome ! She has great customer services and is very helpful 😊 she was a big blessing to me .
Good and very clean
This is the most professional and best public storage I have ever been to. They are incredibly accommodating and kind. I will honestly never use another storage space again. Shout out to the manager Elli and Jovan for making my experience with Public Storage so great.
Jovan walked me through the whole process and answered all questions and got me signed up.
UPDATE: This location is okay but would love to transfer to your oxnard location. the staff here are wonderful but the location in oxnard has promotions and also climate controlled!
Eli and Carla were incredible ! So helpful with the entire process. Will definitely be doing business again at this location.
THANK YOY ELLICIA for helping me with prices and getting my lock fixed !! Great customer service!!
The property manager Anthony is amazing, very helpful and knowledgeable. Fantastic service !
Awesome customer service and employees.
Watch your bill, and somehow it just keeps going up and up.🤷🏻🤫🤭
Elli was awesome!!
Elli was super helpful.
We love Dana she is the absolute best!!! Made my day
Great customer service, great location, and a secure, clean facility! Elli was very helpful, thank you!
Came in to rent a unit and Karla was very helpful, had great customer service and was exceedingly professional. I would definitely recommend her for any of your storage needs, she is very knowledgeable.
Dana is amazing.l! I would give her 10 stars if i could. She was fast, super friendly and helped me find the best storage unit in the size i needed. Never have had such great customer service. Thank you Dana, you are awesome!
The property manager Anthony provided some of the most helpful tips on storing our studio in the space we rented. He was so thorough and got straight to the point and didn't want us spending $ on a space that was bigger and he was right. We managed to fit everything in the size he suggested! Thank you.
Jovan, Tony and Elli were awesome! Super quick and straight to the point! Definitely recommend!!!
Ellicia has been amazing! So nice and helpful - we are good to go with everything we need in 15 minutes!
I highly recommend working with Elli if you plan on renting a space at this location. She was very welcoming and friendly and absolutely wonderful throughout the whole process! Despite it being quite busy for a Sunday and she being the only associate on duty, Elli took her time with us, walking us around the property, showing us multiple units to help in our decision, and thoroughly explaining everything we needed to know. It was such a pleasure working with her, and we look forward to continuing to do so!
Jovan and Elli were extremely helpful and made clearing out our storage and finalizing our bill effortless and very smooth experience — happy to recommend them and the facility for your storage needs
Cheerful, energetic service!!
Dana is the most awesome person ever! ☺️
Karla and Jovan did an amazing job helping me get settled into my first storage unit. Highly recommend them!
Jovan and Dana great and easy help!
Jovan and Dana were so charming and patient…. Great customer service, and great experience for the first time.
Jovan and Dana were great! So helpful and accommodating. The facility is extremely cell- definitely recommend.
Amazing service from Elizabeth. Very helpful and patient. 5 star service and kind, just what mankind needs
Working with Jovan was a pleasure! Great customer service
Jovan great service
Muchas gracias a Elizabeth! Fue una experiencia muy fácil. Muy buena vendedora :)
Amazing and kind service! Elizabeth was of great help with explaining to me about the storage space. It was a quick and easy process thanks to her!!
Jovan is excellent, a great customer service provider!
Great service by Jovan
Jovan was a great help! So grateful he was here to guide me!
Jovan was wonderful, Very professional Thanks
Customer Service here is excellent! Jovan and Marili were such a help and we’re very understanding. I will absolutely come back to this public storage if I ever need another space. Thank you so much!
Jovan was very helpful! Made us feel comfortable going there! Would highly recommend them!
Joven was super helpful
Jovan was excellent would highly recommend using this facility! A+
Very helpful thank you Elizabeth!
Jovan was really helpful!
Great service from everyone at this location. I have not interacted with anything but a great employee. Thanks guys!
So easy! Jovan & Marili are so friendly and helpful! Ask for them and they will take care of you :)
Great guy Jovan. explained very well.
Great service from Jovan!
Hi my visit with Claudia was great. Much helpful with her customer. I will reccomend people here
The only complaint I would say is not a complaint but a "I wish it were open 24/7" thank you .
Elizabeth & Elli were amazing. Very Helpy!
Elizabeth was great. Quick and easy sign up.
Thank you bryan, jovan, elizabeth, and elli for your FLAWLESS CUSTOMER SERVICE.
I have been here for several years. They are the best storage experience I've ever had in twenty years in L.A.. Thank you Jovan, Claudia, and Damian for the terrific service and support. You guys rock!
Jovan helped me so much! I actually a storage here for 3 years. Great customer and it not far from my house. Great ppl!
Jovan is amazing! So is Marley
Jovan has very good customer service and helped me with my storage unit!
Jovan was a great help. I had to move out of my apartment quickly and unexpectedly and Jovan gave me a great unit for an even better price. Thank you!!
My first time using a public storage facility and I am so impressed by this operation! The facility is super clean and Jovan has been very helpful. He showed me the original space, accommodated me for a change request and made the whole experience so easy. Friendly and professional service. So far so great!
Jovan is awesome! Super helpful and friendly made the process very smooth
I have two storage units I pay for every month. I felt disrespected today at my public storage locationSanta Monica blvd. Manager at my unit became an accuser, claiming I was hanging . I walked from hollywood blvd. all the way to my public storage. Still wearing my medical bracelet from a leg injury. .
Best service ever. We are so impressed with the quality of customer service from Ellicia.
The staff here provide very good service.
It fulfills it's purpose
Clean and well run but very expensive compared to other areas and companies for same size space(s). Shop around if possible!
I don’t know if Jovan is in charge but he is a boss. Handled the setup and tour of the facility well and is clear and sincere.
Givoni was excellent! He was very professional and courteous! I would highly recommend. Thank you
Jovan was great! Very helpful
I had the pleasure of being helped out by Bryan and my experience there was superb. Great customer service and friendly staff, I strongly recommend this location.
Best service ever! Jovan was the super helpful and we are excited about our new storage ✨
Jovan es una buena persona atiende bien a los clientes y lo recomiendo a mi me dio una buena atención
I have been a customer with this particular Public storage on Santa Monica in West Hollywood since 2014. I have had nothing but the Best from the amazing people there and great costumer service . I highly recommend this Storage facility.
Great service! Thank you Jovan
Jovan and Omar outstanding customer service during this climate CV19 they gave me the best assistance sad saved me money who does this a great team you have keep them. Anthony C
Used this storage many times next time goingbelsewhere their prices too high and they will call and call bugging you before storage pantry is due as of you all need bothered about something we already know testing you like a child
Elizabeth I made a reservation , came into office and she helped means showed me a couple a spaces so informative and helpful . Will recommend
Great service. All clean. I liked the climate controlled room. Highly recommended
Me gusta, todo muy limpio muy buen customer service especialmente del señor Giovani le ayuda en todo
Chelsea was very helpful!
On Sunday, September 26th, 2020, my husband & son were vacating our 2 storage rooms located in the basement of 6840 Santa Monica Blvd, LA, CA 90028. Unfortunately, our son got stuck in the elevator. He pushed the Fire Department button. The Elevator Service Company answered & told him the service tech would be there & they never called the Fire Department. The person in the office was aware & did thing! They left him in there for almost 2 hours! After an hour & a half, My son called me again & told me he was still in the elevator. Any logical person would believe the office & the elevator company would call the fire department! I called the office *The on-site person said, if my son rings the elevator company through the fire emergency button & requests the fire department, than he would call the fire department. I told him my husband had hip replacement surgery & our son was the main person to help in our move & to please call the fire department & he refused! I then called the fire department & they told me they would go immediately! Please know the only other way to move our belongings was to push/carry them up a very steep incline. This morning I called the corporate office of public storage & they said it is not their responsibility to call the fire department. They stated, they hired the elevator company to handle it. I find this to be completely unacceptable. Public Storage owns the building! They left a person in the elevator for 2 hours! & would have been in there longer if I would not have called! They absolutely have ZERO Customer Service & No Compassion for someone trapped in their elevator!! This was very distressing for my son & my husband. It is so shocking for any business to have this as a policy! This has cost us more money! It delayed us to complete our move. Another day with the moving truck & more money for labor! We will never do business with any public storage again & suggest you choose another storage facility! The lack of concern for their fellow human is disgusting!!
Jovan was super easy to talk to, very informative and just overall a pleasant experience
Had a great experience with Jovan! After a crazy day of trying to get everything together for our storage unit and having a million questions, Jovan instantly improved our day with his helpfulness and amazing customer service. That makes all the difference. Thank you Jovan!
Had a great experience opening a storage unit with Megan last week. She was incredibly knowledgable and helped me select the perfect unit that could store all of my belongings. I would recommend this location for all of your storage needs. Great and friendly staff.
Jovan was fantastic with the customer service.
Javan was the best!!!!!
Jovan was amazing, great customer service! Ty!!
Brian at Public Storage was amazing. From check-in to check-out, he was 100% willing to help us. He was professional and nice. Definitely recommend this location.
All the staff are good specially Claudia and Mike. Mike help me a lot.
I have been renting for 4 years and had great service. When I requested a rent adjustment they were able to help me. Mike, Katie, Linda and Jose were very helpful!
Incredibly helpful!! Mike and Claudia were so friendly and accommodating. The storage facility is easily accessible, well stocked with everything you would need for a move and clean!!!
I would like to say I was very happy with the service given by Lorena, I was on my way to do some work errands and I was short of time but since you guys were on my way I decided to stop by and see a unit it was not on my agenda to get a storage today so I mentioned to Lorena I would come back some other day and she replied to me “I will work my best to get you out of here in less than 10 minutes” we completed the rental agreement in four minutes for what I was very impressed and satisfied because I was able to arrive at my destination right on time.
Linda and lorena provided me with great customer service. Highly recommend!
Nicole is the best! Very helpful and kind. The facility is great.
great customer service, easy and simple. Megan and Claudia were amazing, super nice and sweet.
Linda- and Claudia provided excellent service
Excellent customer service!
Great customer service and friendly. Amazing location and very clean!
Bryan and Linda were so patient with me this evening. I came rushing in at 4:30pm today hoping i would get there in time to settle a bill and Bryan was so patient and understanding and really provided outstanding customer service and talked to me about payment and stayed behind to help me settle my bill. Whoever trained him should be commended for his outstanding customer service skills and pleasant, easy to deal with demeanor.
Linda & Claudia Were Of great service, wonderful attiudes, thank you for helpin us out.
Megan Bryan and Claudia were absolute pleasures and helped me with all my needs. I highly recommend you keeping any type of storage here!
James and Jovan were incredibly helpful. Thanks!
Great customer service. Megan was personable and took care of my storage issues quickly and efficiently. These guys rock!
Linda and Lucy were a great help, amazing customer service!!
Didn't find what I was looking ans rented somewhere else but next time!
Good place with friendly staff to store stuff
Nancy H. was very helpful and professional. She made my experience pleasant.
Extremely helpful! Megan and Bryan were nice and very attentive to my needs and price range. Thank you so much!
Claudia and Linda were bellissima belle bamine. Great service!
Awesome associates, Megan, Bryan, and Claudia were so helpful and fast to jump in assisting me. Very clean office, clean hallways, several parking spaces, various packing materials at the ready, and wonderful smiles throughout your visit. By the way, I even observed each associate take calls with a smile too!
Claudia is great super patient and nice! Although I did not find the locker I needed here she helped me find a unit that still left me with money to buy Christmas gifts this year at another location. Thank you girrrl!!
Linda provided me with 5 star quality service!
This is such a convenient location with an incredibly friendly and helpful staff! I strongly recommend this place!
The staff are extremely friendly at this location, HIGHLY RECOMMENDED. Jose and Claudia are some of the nicest people I’ve personally met at a Public Storage place and are very attentive.
Claudia was very helpful and so friendly. She made the already stressful time of moving go a little bit more smoothly and getting storage was a breeze. She really cared about helping me which is hard to find nowadays. Thank you so much! I highly recommend this location because Claudia will provide top notch customer service. 5 Star. I appreciate it very much. The price is also very good for this area.
Megan and Bryan rock. So kind and they get the job done!
Lexi was extremely exceptional, she help me found the right storage for my belongings. Superstar 🕊
Lexi and Linda helped me out so much! Highly recommend!!
Personal verry helpfull. Tanks to Megan Claudia and bryan for help.
Amazing customer service at this location. Thanks to Megan. Bryan and Claudia.
Omg Claudia was so helpful I really really recommend this location. They are friendly and on point.
Great location and units. Good prices. Sales associates are top notch especially Lexi who made the process smooth, clear and always had a smile on her face.
Best storage business in town! Claudia and Mike are amazing, they went out of their way to help me out.
Claudia was super helpful Megan was great as well really clean location.
Lexi was great she got the perfect unit for me,
She was very informative and very happy spirit.
JaWanna and Claudia were outstanding and gave us such wonderful service! Working with them was such a smooth and enjoyable process. Effective and efficient! They deserve raises !!! Great rates, best in the area.
Friendly and very helpful staff. Clean facilities with easy access to all units and ample parking spaces. Greatly recommended.
Claudia was very helpful and efficient. She explained the terms of our rental in easy to understand terms. Well done.
Claudia was super nice!!!! The entity staff was actually really wonderful!!!!! Thank you!
Great customer service Megan knows how to treat customers right.
Staff are super helpful and make sure to go through the whole process with you, they also have great savings deals happening most of the time, and the location is ideal!
Amazing customer service at this public storage. Was greeting and was giving the best service ever. Bryan was helpful and kind. Will recommend this public storage to everyone! 5 out of 5 stars!
Megan, Claudia, and Bryan were very helpful with my whole process. Recommend this place
This Public Storage location has great customer service! Megan Bryan helped me, and she was patient and very helpful. Would recommend for sure!
Claudia Meghan Bryan were so nice! Great place!🤗
Had a wonderful experience working with Bryan who helped ensure that all of my belongings would fit by double checking the measurements and walking me through all of the steps of storage rental in thorough detail. Thank you, Bryan!
Amazing customer service. Megan, Claudia, and Bryan were some of the most helpful and kind people to work with. can not recommend enough!
Lee, Brian and Megan were a great hep when we came in!!
Lee, Bryan, Megan are such a great staff! Felt very welcome and they were very nice amd helpful!
great place， Megan gives me the best service！ She is really nice and paciente.
Lee was so informative and helpful. Wonderful sense of humor as well! Nice clean facility.
Lee really help me out it was a great guy and very knowledgeable I will recommend this location to all of my friends
Lee really helped me out today. Had really complicated case and he went above and beyond. Very funny guy too.
Claudia was very helpful and knowledgeable. Thank you
Lee was great. Highly recommend this PS
Lee was informative, helpful, and friendly. Jawanna was also very amiable and patient. Claudia also helped me with the hand cart, excellent demeanor. They all deserve raises. Location is pretty good too. My rent should be lower, I'm positive the owner can afford it! 😀
Lee is a very helpful and positive employee.
Claudia was great she showed me many units and how to limited space she went over and beyond! So helpful! Thank you 5 stars!
Megan was very helpful and friendly. There was no waiting and Megan was patient given I had a ton of questions. If I need moving supplies I will definitely be coming back there. It was a great experience. Kara Sullivan
This experience was wonderful Brian really made the experience easy to understand and helped me though the whole process. Would recommend this place.
Its great service but the up on the price on storage and if you are 3 months late theyvmake you pay almost all of it or you loose your belonging and penalty charges are horrible.
I came to public storage to get set up with a space to rent and was greeted by the two most helpful and stellar employee representatives. Ja Wanna was incredibly professional and personable as she assisted me with picking out an appropriate size space. Claudia was also very helpful with my rental process. This location is particularly lucky to have these ladies. It was such an easy quick and painless process.
The service I was given by Lee was thoroughly appreciated and would recommend a nice bonus for his genius and polite ,funny manner.
Came into the store and had a great experience with lee, he explained everything to me clearly took. his time and got me all into my storage, i will definitely be using this storage again again and agin....
Lee - helpful & knowlageable
Great service. Ask for Lee, super hands on and plesent personality.
Clean place but not a fan of the strict hours. Really should consider a way to access after hours. However really appreciated the flexibility of the staff. In particular I want to say thank you to Lee.
Pricy, but what else are you going to do with your junk?
Very friendly and attentive to to me and my daughter.
I wish this place had 24 hour access! But the staff was friendly and I was able to rent a reasonably priced storage unit without advance reservation. The access gate is closed at 6pm every night—so take that into consideration
JaWanna & Lee helped get me all set up with my first storage! Thanks
Lee was great. Awesome. Funny and an awesome individual to talk too.. And jawanna is also a great funny person to talk too
Lee helped me out. Very pleasant and helpful person.
Lee was great! Very helpful! Thanks for all the help! Explained everything very well.
Great customer service! Megan and Bryan were really nice.
Megan was extremely helpful. Great experience! We will come again.
Staff is friendly and helpful. And the facility is clean and accessible Special thanks to Lee for explaining my best options. Michelle
Lee helped me with my needs. Great service (: Thank you!
I had a great experience with them. They were friendly and very helpful. I got great service. Kara Sullivan
The customer service at this location is by far the worst I have ever experienced in my life. All of the employees are very disrespectful and not helpful whatsoever ever. Don’t waste your time or money.
Thank you for wonderful help and care Jovan, you were great!
This public storage is great. Megan, Bryan, an Lee are so helpful and kind, and got me to the plan I needed quickly.
Lee is a great person. This facility operates like a well oiled machine.
I love this place. They have prime real-estate right off Santa Monica Boulevard. I was helped by Megan and Brian, both of whom were very helpful and friendly. Lots of parking in a very busy area makes it very nice and relaxing to do business... if you're looking to purchase additional storage in LA I would highly recommend this place.
This place is amazing! Hands down the best customer service ever! Linda, Megan and Bryan answered all my questions and were extremely helpful in the process. I had never used a storage facility before and I am so happy I picked this place. There friendly faces and calm presence really made this an enjoyable , easy and quick experience!
Megan was very hospitable and knowledgable and helped us out even when it turned out we had messed up our reservation. The entire process was very easy and Megan was much kinder than she needed to be.
Listen, I don't have a need for self storage, but if I ever reach a place in my life that merits it, this is the first place I'll go. Any company friendly about letting a hoard of actors park for free while they run across the street for self tapes is 100% in my book. Also, a mention of Megan, James, and Bryan. V cool dudes who are nice and don't make me feel like a butthead for asking to park in their lot.
Megan, Linda, and Bryan awesome great customer service!!!
Lee was great with customer service and was very polite thank you public storage!!!!!
Lee is the man. Great customer service!
Bryan, James and Megall were very helpful. Great customer service. Thank you!
I was frustrated about my payment being late, unit being sealed, and had to buy a new lock. Lee and the staff were patient with me. I understand business, and having a good staff is important. I accessed my storage again and left a happy customer. Thanks!
Jaw Anna helped me tremendously to look at different sizes and options. Mike also was very helpful inPicking the best plan. So easy and professional and best of all friendly !!!
Linda is awesome. Great service!!!
I walked in and was immediately given a sense of value. While I was only in there for general questions I felt welcomed and the team was knowledgeable. They are making this whole storage thing easy. Thank you to Megan Bryan And Linda for the help!
Special thank you to Joven Brandy and Melon for being such a great help and providing such an amazing service. Forever thankful!
The coolest and nicest people working today! Meagan, Brian, and James were the sweetest and so helpful. Will recommend this place for sure!
Awesome experience with team members Megan, Bryan and James. Super helpful!
My experience at Public Storage was very good. Lee helped me out and was particularly nice and efficient. I give him a 10 star appreciation rating
Lee and Jawanna helped me today - they were so nice and thoughtful. I will be definitely be giving this location more of my business. Thanks so much again!
Excellent customer service Lee was fantastic really helpful
Lee was super! He was so knowledgeable and made everything easy.
Great customer service from Megan and Bryan! Answered all my questions, and helped me with everything I needed!
Amazing customer service! They have helped me with all my questions! Thank you so much Megan & Bryan 👍🏻
I enjoyed the service provided by the sales associate Lee. He was very informing and insightful on what my best options were to help with my move.
Lee is awesome guy cool pressense speak with strong kindness
Excellent service great staff..Lee is very helpful and informative thank you
Great Customer service and perfect location! Def recommend.
Linda, Lee, and Bryan were EXTREMELY helpful. It was very refreshing to see that there are still businesses that hire people that live up to the term "CUSTOMER SERVICE".
Great customer service! Megan and James were so helpful and kind! Thanks for all your help!
Lee was a huge help.
Had a great experience here. Kind people and very knowledgeable to help answer all my questions. Was helped by the wonderful crew of Bryan and Megan.
Bryan was so professional and helpful. He made the process fast and easy and a huge weight has been lifted from my shoulders. Thanks, Bryan and Public Storage
Lee was a great help! Overall the renting experience was fast and convenient.
Lee was great! He showed us the units and we found the best for our situation. Very professional!
Linda, Megan and Brian were such a big help! They answered all my questions and assisted me in such a timley and kind manner. I really appreciate their awesome service!!
These people hate life, but the facilities are world class.
Thank Lee great guy and fun
Since I've been a customer here, I've never had a group of personnel be so attentive to my needs and question. Especially Lee who has been a Godsend in my time of turmoil. I really appreciate the concern he has shown me. Good job employees at the Hollywood location.
Jawanna is an amazing associate she was very helpful
Linda is awesome 👍. She's really helpful. Nice to see that great service still exists.
I am beyond pleased with the rental experience! Linda did an exceptional job! I definitely recommend this place for all your storage needs!
Linda has the best attitude she’s beyond helpful and great!
I was helping a friend move. Secured, clean. Expensive but still some of the cheapest in the area. Access hours are rather limited.
The service was fantastic! Thanks again Megan and Bryan!
Definite recommend. Megan and Bryan went above and beyond for me. I came in stressed out and frazzled and couldn't have walked out happier. Thank you so much!!!
Lee is a great man. He is always very helpful..best wishes
Lee was super helpful and went above and beyond for my mother and I. We rented 3 units from him! He made it a pleasure.
Nicole was VERY helpful and accommodating. Could not have asked for a better person to help us find a storage unit.
Why dont you guys answer the phone - there is only an automated phone system that does not provide an option for my question about boxes.... and then hangs up on you - really BAD service
Nicole and Bryan were extremely helpful. I appreciate there willingness to help me in my time of need they went over and beyond to answer my questions and to make me feel comfortable. The office and facility is clean and definitely a place We’re I trust my loved possessions!!
Nicole was very patient and helpful and clear about my options and helping me choose a facility. Highly recommend
Great customer Service Go see Lee great help and you will get your questions answered
Lee is great. Very easy going he help me out a lot.
Mike and Linda are very friendly and professional. Thank you i will be back.
I booked my storage unit last Monday at this location. I couldn't be more impressed with Nicole. She was friendly, polite, and very helpful. The area was going through renovations to the parking lot and she made it so you didn't even notice the commotion. We viewed the unit and she offered to help me upgrade if, upon move-in, I realize I need a larger space. She was quick and knowledgeable with the contract and auto-pay set up as well. All in all, especially in consideration of how stressful moving can be, it was a stress free experience. Thanks to everyone at this location for their assistance, but mostly to Nicole. You rock!
Thank you Lee for the great service, and for staying after hours to help me rent my storage unit. Was very thorough and answered every question me and my girlfriend asked. Thank you for going out of your way to find the right storage unit for me.
Excellent service from linda shes great!!
Melanie was great best costumer service was the geatest. Jawanna and Linda were great energy with a good attitude.
Lee is a badass man!
I felt welcome here. Thank you guys for all the help today.
BEST PLACE EVER! Nicole and Linda are angels and are super helpful! 10/10 would recommend
The two young ladys Nicole and LindaVery sweet, kind, welcoming, and very professional.
This place is the best in LA for your storage needs! The customer service is outstanding!!! Megan and Nicole are always so nice and VERY helpful!
Megan & Melanie were amazingly helpful today! I was at ease and comfortable speaking to Megan and her help was tremendous!
Linda was very helpful. Friendly staff. Would recommend
Great service from Linda very helpful
Thank you Mike and Megan and Bryan
I don't have a question, only a comment:. The staff at this public storage are exceptionally friendly and helpful. ...... I recommend this location very highly.
Nicole & Meskys Were great women in regards to their customer service. I appreciate them very much. Thank you!
Brian and megan were great
Nicole and Megan were extremely helpful answering all of my questions, they were patient, knowledgeable and saved me an immense amount of time. I would highly recommend them to my friends as their excellent service told the whole story.
Very secure and clean place. Good location and great price
Linda and messy were absolutely cute and professional for it being my first move in. Felt very comfortable and hope I get to see them when I come back in and congrats Linda on the new job😊
Many problems that never seem to be fixed. Often, one or both elevators don't work. Hallways are dirty. For 3 weeks light in my space and many near me have been out. Same for hallway. The office employees tell me that they've put in a work order. Tells me that if it takes 3 weeks to fix a faulty breaker, the management/owners don't care. I'm being charged over $400 for a 10x15 space, yet they offer new spaces for $100 less. I'm getting fed up and have begun looking for a new space.
Thank you Megan Mesky and Bryan great Customerservice will refer to others.
Appreciate the understanding I received from Nicole who personally assisted me to my unit, even though my code had expired for the day.
Be careful to check the size of the unit you get. I checked out 6 units before renting and of the 6 units that I looked at, only 2 units were close to their advertised price but in actuality THEY WERE STILL OVER 2 (two) feet smaller than advertised. The remaining 4 units were 10 - 14 square feet smaller than advertised. So when they say approximate size they are reading pushing it and have no problem with their own discrepancies. Upon viewing a [4" x 7'] unit that they were renting as a [5' x 10'] unit, I questioned why they weren't charging for the actual size and the agent argued over and over that the size was approximate. He offered no apology or resolve. That was hard for me to swallow. Basically from the start, they were being dishonest which is not a good sign. They also lied to me about pro-rated the rent. They did it for their second months charges, but told me they absolute did not
Megan gave me phenomenal service. Quick kind and curtious. If you need storage I would highly recommend go to see Megan at this location, she is the best!!!
Multiple size secure storage units, indoor parking, yellow curb commercial loading zone located directly in front of building entrance. Kind a considerate customer service. Handicapped parking provided off street inside building parking. Saturday hours. Building entrance off North Citrus Ave, north east corner of Santa Monica blvd and Citrus.
Great place with phenomenal folks.
Moved from the East Coast back in October and needed some extra space for some belongings. Katie and the entire staff were helpful from initially reserving to moving out. Every interaction with a staff member was friendly and professional.
Got mad at me for shaving in there restroom. Not very friendly towards hygiene. 1 star
Mesky and Katie were superb! Took care of my needs.
Mesky was great to work with. Got me and my storage space set up ASAP. Smooth and professional. Thanks!
Sals a good bloke
Jovan and all the staff was very helpful!
Employees at Public Storage did a nice job assisting us!! Great service! Thanks!
The staff is always awesome. The prices are sky high, and it's not the staff's fault!
Close and convenient
Megan and her team were superior! They were patient, honest, willing to lose me to another public storage that was a possible better fit(40 min away but less expensive). They gave me time to research and make sure I had the right everything. I moved a 6x12 Uhaul into the 5x10 storage unit in 90 some degree weather. The entire team was helpful and compassionate. I was finishing up as they were closing. They kept me up to speed without making me feel rushed. I felt like they were on my side the entire time. I've come back twice to put things in and take things out and they've been helpful and friendly and make sure I have everything I need. I would highly recommend this storage location. Thank you Megan, Bryan, and Mesky!!!!
Sharon Megan and Brian are the best. You are so lucky to have them working for you.
i was in search of a specific unit, at the time there was nothing available, i was assisted by a pleasant young man named brian who offered to take my contact info and mentioned he would keep me in mind if something opens. w/in a week's time brian diligently contacted me stating my dream was about to become a reality! brian's service was amazing!! megan and the team are super friendly, informed, knowledgeable and efficient - so happy i found them!
Este Lugar no es igual sin Claudia y Jovan. Ellos eran lo mejor. No solo hablan español y ingles, pero tambien tratan a la gente muy bien. Me Encanta esta locacion por los buses pero por favor regresen a Claudia y a Jovan aqui. Son hamables y muy pacientes. Camine hasta la locacion en Willoughby para buscar a uno de ellos. Claudia Jovan y Jose son lo mejor !!
Mesky and Brian they were very helpful and helped me find a great unit that fits my budget
Mesky Meagan and Bryan were so helpful with all my questions and made my moving experience easy. They were extremely helpful. They all ROCK!
Mesky handled my business' needs start to finish and offered great service!
Megan & Mesky and chill Brian and boss Mike are the greatest don't forget to ask them for the discount because they're going to hook you guys up this is a great store and don't forget to spend money here store is a fun store
Ive recently just moved into a little room in Hollywood and didn't have enough space for a lot of my belongings, so a roommate recommended this public storage since it's nearby our apartment. Took me a little while to find the entrance but as soon as i got in the office i was greeted and helped right away. I was very confused on how the place works, But the employee helped me out and answered all the questions i had for them and even walked me into my unit. The employees names were Mesky and Damien and i hope to see them every time i come by, very welcoming. THANKS!
How much is a 10 x 10?
How much is a 10 x 10?
Muy buen servicio. Jovan fue muy amable todo el tiempo me explico todo con mucho respetó. Los recomiendo.
Amazing experience with Sharon, jovan, and Brittany. Extremely helpful and respectful. Would recommend not only this storage space but these three specifically. Thank you again!
My actual storage space was clean and I had no problem with it. My problem was with the staff member I spoke to, that when selling the space to me, gave me inaccurate information. Which in turn, made me lose money. And also - prices of spaces just jump up, without warning. One month you might spend $140, only to be charged $160 the next. Unprofessional and unnecessary. They share only certain info with you, so that they make the most money. And every time I called to sort out an issue, no one answered the phone. Very frustrating experience. Definitely won't be using Public Storage again.
Jauan was super helpful! He made sure my check in experience was quick and easy!
I have been meaning too type this review, because its well deserved, the staff was amazing and helpful, at the storage compound. And in my frantic and unorganized ways, they were very instrumental in assisting me in my organization, of my move. However they could have been somewhat lenient in the price and and hours, just saying.... Thanks guys.
muy muy buen cevicio jovan gracias
Awesome people. Mesky and Jovan are so helpful.
Jovan was wonderful to work with!
These guys are awesome. Gotta love Eric and Megan! Thank you to this team
Public storage was great for us during a difficult time. Brandi and Joanna were super helpful! We highly recommend it!!!
Jovan is the best!!
Jouan and Bradd was a HUGE help! I am moving and I needed supplies. They helped me find what I needed. Defiantly will come back if I need help with moving.
Javan was very helpful, polite, and thorough!
Joban was really nice and gave me a great service . I recommend him if you need to use a storage
Elservicio esmuy bueno son Muy profesionales especial mente Jovan Los recomiendo
Jovan and Brandi were awesome!
Mike and Jovan were very efficient, professional and made the whole process easy. Thanks!
The smiles and friendly service, Mealy and ashly
Jovan and the entire staff provided really personal and amazing service, I drove across country from Florida to Los Angeles and they were checking in on me along the way... truly amazing and unprecedented in this day and age. Thanks Jovan!!!
This place is a hellhole. The elevators never work and there are some real sketchy characters that kind of live out of their units.
Jovan is very helpful and sweet
Jovan was very helpful! Great customer service! Fast and easy check out. Explained everything thoroughly.
Jovan was extremely helpful and provided a lot of info and showed me the various products available to help me move. Space is perfect and clean!
Joan and Brandy went above and beyond with service! Thanks beyond.
Incredibly helpful! Jovan, Claudia and Brianna were very patient and informative. It was a quick and simple process. Thank god !!
Amazing service. Thanks Jovan!
Highly recommend this location and staff. Clean and well organized
Jovan was great. Very helpful. Thanks
The storage facility is in a great location and the staff are amazing!
Jovan was great!
The staff were really helpful and explained everything clearly.
Execellent service from Jovan. Would recommend it highly
Brandy and kieth an Jovan are very quick and professional. I had an over all great experience.
Jovan was a lot of help got me going as it shut he's fast
Keith was super nice and helpful. I got everything I needed to move out of my studio. Very satisfied.
Fast, efficient, and affordable!
All the public storage is I've been to this one is absolutely the best Jovan is off the hook
Keith was super efficient and helpful.
What I like and displaces the service that the guy did that to me it's whispering convenience. Yes do understand him very well explanations
These guys are great to say the least. Jovan, Marvelette and Brandi treated us like family. Outstanding service and great monthly rates. 10/10!!!
Fast, simple, easy. Thank you Jovan!
Keith was so awesome and helpful! Thanks for your help
Jovan was very helpful and informative with everything. Great customer service that was fast and easy.
Jovan is the best!!! Very professional !!
Jovan was the best!! Showed us many options and helped us figure out the best choice for our needs.
Keith is wonderful!!
Keith has been very helpful in making sure I found the right size unit, as well as all the correct packing/shipping materials per my description of the items I'll be moving. It's always great to feel confident going into situations like this, and I feel like I have everything I need to know, and they'll be here for me should I forget or need assistance in the future. Thanks, KEITH!
Great service Jovan
This is such a well managed and professional group of people. They are extremely helpful, thorough and fast. I was helped by Claudia and I couldn't have been more impressed with my service. My friend and I came right before closing and she was nice enough to wait and was gracious about our sloppy and last minute visit. Anyway, I trust this place and the people.
Am so happy with the service jovan was very helpful and friendly I recommend to my friends.
Keith is very helpful, informative and friendly!
Keith was very helpful
El servicio fue exelente. Lo recomiendo gracias a mi amigo jovan muy atento en el servicio
Jovan gave me all the info I need.polite understanding and patience.good person to have on your team
Good storage. New equipment
Poor job the black guy and Mexican manager are thief I rented for two years and with my real estate paperwork on storage I began to see fraudulent annotations.....I went and recorded pictured circumventing of storage security...... I was robbed of personal info of clients..... They steal info....removed security frames .....savvy ..... internal ...... I was called to participate a late fee when I was out the country ...Arizona corp office says I don't have anything on file Storage space of phone contact . AND ACCOUNT NUMBER NOT ON FILE???? SO WHO SENT ME THIS IF I DIDNT PAY????? IDIOTS........ gimmick .....STORAGE WARS ...... STORAGE WARS AUTHORIZING PERSONAL BELONGINGS TO BE AUCTIONED....... la Brea and santa monica.............asssholes! Who steal ur personal belongings ...... African American male afro hair cut doesn't " WELCOME u and has a mole ....latino male fat heavy male with Cara de sicatrice. ........scar face fat guy. ..... I will post pic of them soon .....don't waste ur time!!!! If theY happen to ask """""""""""""what's in storage ...why are you having business with us ??? it's just to steal from u!!!!!!!!!! Review ur personal attachments ur valued articles .......i have images of circumventing of they're own security ......PISSSSSSS POOOOOOR JOOOOOB ....J.O.B. HIRED CRIMINALS NO BACKGROUNDS ............................LA BREA STAFFF.... I LOOKED YOU UP .......... PATHETICSTAFF ......DON'T .....WASTE .....YOUR ......TIME ......... THIS POST IS FOR YOU TO SEE MY PIC JUST ASK AND REQUEST ..........NO LIE FAITHFUL ... CRIMINALS ......... NOTHING ON FILE YET YOU CALL ME ??????????????????????????????????????????????????????B CAREFULLLLLL EVEN UR PRECIOUS PICTURES!!! HUNT U DOWN .............HOME.......... PERSONAL ..........LISCENCE .......FOLLOW......HI
Jovan was the utmost in professionalism, courtesy and well versed on his job. Very rare to find that these days. Thanks for Jovan!
Had a fantastic experience at this Public Storage! Would highly recommend as they answered all important questions with a lot of patience and knowledge. Keith was particularly great with his customer service and helped us out with our particularly stressful situation that required prompt attention.
First time ever trying storage space. The staff really cool and helpful.I came not where supposed but here guys made sure I have the same rate and place at their storage. Glad I bumped into this PS instead of one I've booked LOL. Keith was super friendly and patient with the newby. Cheers
Keith was very helpful and assisted me with securing a storage space. Thanks!
Great service. Fantastic experience. Thank you!
Claudia was amazing! She is super knowledgeable and helpful. I could not have had a better experience working with her. And the facility is good, too. : )
Thanks Keith!! Great service :)
Keith and Elizabeth were super friendly and helpful.
The manager and main staff where kind and helpful. Thank You, but no thanks.
These guys saved my life. Megan and Michael are the bomb!!
The storage unit we rented was clean and perfectly fit or requirements. Tray, Keith and Claudia were very helpful and energetic which is all a person can ask for...seriously. I believe Claudia specifically helped us. She was punctual in her execution and friendly in all aspects of the process.
Just came by to get a unit for a move, and getting a unit set up was a great and easy experience. Keith was awesome and helped me get the right size unit and walked me through the terms of the rental, and everything was super easy.
Polite guy and great service!
Thank you Jovan at Public storage 23113!
The staff went above and beyond my expectation. Especially Candace and Jovan, thanks.
This is probably the best storage place in Los Angeles. I know that sounds like a stretch but I've had many experiences with numerous storage companies. All of the units are very convenient and most importantly it is CLEAN! All of the staff members were extremely sweet. keith was helping us and went above and beyond. Thank you for turning a stressful move into a pleasant experience.
Great service provided by Jovan
Keith was super helpful and quick with setting me up!
I rent here at this location and i have to say i love it its very convienant iam alaways helped by Megan she is Super outstanding on here customer service always there to help in any way takes care of the property by cleaning and safety iam giving a 5 star to Megan and a 5 star to my location Thank You Public Storage and to Megan for me feeling completely safe with my property stored here.
Keith was super helpful kind and patient
Great service Keith!
Keith the property manager was very accommodating and helpful and got me the perfect unit for my needs
Easy and fast service by jovan
Keith was very helpful with my move. He was very informative and answered all of the questions I had. Great place!!
Keith was great. Good customer service. And informative. Look forward to renting at this location.
Very helpful. Took the time to explain and recommend the best space for my needs.
Jovan did good service
Keith was Amazing!
Keith killed it. Great service and prices
Keith and Megan are the greatest! Such a pleasure working with them. They were there in a time of crisis and came through with great customer service and superb people skills when we needed it most. Highly recommend this place and these people!!
Easy and zero stress! clean and direct path to my unit. Keith was excellent and explained everything to me clearly and came up with solutions to problems I didn't know I had.
Keith and Shamika were extraordinary. They helped make my move in smooth and effortless. I couldn't be any more satisfied with the service and overall experience.
Jovan was excellent and very entertaining We will recommend public starage to all our friends
Ok, since I don't know the names of the people who originally helped me over 2yrs ago? I'll say this they were very helpful and the monthly fees with insurance were affordable. Since then a lot of employees have been in n out, fees have been raised twice and it's almost to the point where I can't afford it I've had to cut other things out of my life to be able to pay fees. Good place, close to home but, seriously management needs to look into keeping it affordable for long term clients and I'm up on the third floor which was supposed to be kept cheaper cause the inconvenience. My girlfriend has since opened an account as well and she pays more than I do?!!! For what?? Cause it's in the basement?? ACCESS HOURS SUCK!! Then why have a code if you can't get in early?? 9:30am is not early other storage facilities allow access at 6am. Other than that it's a good, appears to be clean and if it wasn't out of necessity I wouldn't be there. Sorry I woke up moody cause I have things to store and can't get in there till 9:30am when I could have been done hours ago!! So today you get a three out of five!!
Keith was great, go me a better deal on a proper space!
Expect to get scammed out of ~$60, right off the bat. About 10 minutes into the conversation, they'll lay an admin fee on you, a lock fee, some bogus, yet "mandated" insurance. And at least in my scenario, the fees were not well explained. No kidding, I shoulda stayed with Extra Space Storage - that sounds like I work for em, but I don't and do yourself a favor.
Javan is the man!
Jovan is awesome. Very helpful. Great experience!
Keith made the process very easy and quick!
Keith provided excellent customer service- everything explained very thoroughly!
Jovan and Megan were great with customer service here. Fast and easy!
Keith is amazing and helped us though what seemed to be an insurmountable task of moving and storing. Thank you Keith!!!
Jovan was great!!
Stopped here just to buy moving supplies and check pricing. Keith was super helpful making sure I picked the right unit, thought of everything I needed for moving and even helped me take my supplies to the car. Great experience I would highly recommend this rental space to anyone. Esp if you're moving!
Keith was great!
Great experience getting my unit at Public Storage from Keith! Super helpful and friendly, thanks for everything
The service was amazing. Keith especially :) xx
Keith was all about the storage info amd knew exactly what i needed... In and out 🙏🏼
Jovan helped me pick the perfect storage container and got me set up with no hassles, highly recommend
Jovan was Great!😊👍🏼 very helpfully and knowledgeable...
Jovan did a great job today great place I highly recommend
Keith was so rude and completely unprofessional! I went to this public storage 5 minutes before closing (I get it, they wanted to go home at the end of their work day. I'm not one of those careless people) to drop off at my storage unit and he would not let me use a cart to carry my items. He told me "too bad" and grabbed the cart out of my hand. He also tried to bribe me into giving him a five star rating for no reason earlier in the day. I'd give this place no stars thanks to him but his college Megan was nice enough to apologize for his rudeness and courteously let me in. Don't ask for help from Keith if you store here!
Great job Keith and jovan!
I was able to find a perfect space as Keith helped me get everything settled and told me in detail all of the terms and conditions. So it's perfect! Thank you so much!
Jovan was extremely helpful and knowledgeable
Had a great and easy experience thanks Keith for you help
I've been a long time client of them. 4 years. In that time Megan and Keith were exceptional help. Always there with a smile. I know it a big national corporation but having nice familiar people at the desk always makes the whole experience easier.
I went there to get a space and Keith helped me a lot with everything , he knew what i needed for my space and what I was the best. Thanks Keith
Megan was extremely helpful and informative about the unit. Viewed the storage unit, got papers filled out within 20 min. I was afraid id be stuck there longer but it was easy. Thanks again for your service Megan and Keith.
Camisha was awesome helping me get a unit super fast. Both Camisha and Megan were both very knowledgeable and made the process very easy
Very satisfied with the service Highlight bonus Keith and Tumani😸
Keith was very helpful getting me set up! Timely and organized!
Megan helped me. Very courteous and professional. Thank you
Asia & Keith were very helpful on the phone & in person I was very satisfied with both
Debra is so nice to us. Things go smooth
Great service and location . Keith and Meghan were very helpful . Thank you thank you thank you !
Keith is very kindly and helpful, great experience on moving in here! Really cool place!
Keith was very helpful.
Shamika and Keith were very nice and help
Keith was wonderfully helpful and made what could have been a very difficult process very easy. Really patient staff here.
Keith was amazing and really helped make our lives so much easier by consolidating all of our Accounts. From the phone to in-person, he went above to and beyond to make sure that we had everything we needed. Super personable and great service!
Great place to store, Megan is great, helped me through my move.
Keith It was easy and fast to get the storage. Thank you
Great service -Brenda rocks! ⭐️
Really great experience! Keith was super friendly and helpful, and the storage unit was exactly what I was looking for.
Keith was awesome.
Keith has been wonderful
Great service from Brenda!
They raise the rent every few months.
Good service, Keith was very helpful.
Keith nice you very good service.
Brenda handled my order and couldn't have been more pleasant or knowledgeable and the office atmosphere was very friendly. The facility has seen some wear and tear over the years, not unlike other storage places, but this facility is conveniently located for me. I've never been in a storage facility that didn't have that horrible odor of other peoples possessions and, unfortunately, this one is no exception. Management should find a way to ventilate the building.
Keith was awesome! Thanks!
Keith is very kind and patient! Like his attitude!
Great and easy check in with Cesar. Easy access to storage units.
Check in was easy and the locker was a good size. Perfect for my needs. The customer service provided by Cesar and Ketih was fantastic. Thanks guys!
Annie was awesome! Super friendly and extremely good at her job. Personable and professional - made the process a breeze and enjoyable. Thanks, Annie!
Keith was really awesome and helpful. He understood the troubles of moving and assisted with all my questions. Everyone was super helpful, kind and chill.
Quick and easy, no gimmicks or tricks. Keith was expecting me when I came in, had my paperwork ready and was able to get me in and out quickly. He reviewed all of my paperwork with me and made sure I knew exactly what I was paying for. They even offered to call before charging monthly to make sure I wanted to continue renting. They also gave me tips for moving and using u haul! Wonderful customer service, THANK YOU KEITH!
Keith, you and your team were awsome! Thank you for all your help!
Keith was awesome. He was informative, and attentive to my storage needs. great service
Had a wonderful experience at public storage. The space was clean and met my needs. Keith went above and beyond to help me find a space and get me the best price!
Keith was super- friendly!
Excelente servicio , super atención al cliente , lo recomiendo ampliamente ! Instalaciones limpias.
Great staff...Very thorough. Very clean! Make sure you ask for Brenda...she will take good care of you!
When i came in looking for boxes to move, your employees Brenda and Kasey made sure i had everything i would need, they helped me choose exactly what kind of boxes i would need to use, and got me out of the store in no time :)
The staff are always very friendly and more than helpful whenever I am there. Brenda, in particular, was really helpful today when I was trying to get the correct size unit for my storage needs and budget.
Everyone was very helpful and made moving in a very great experience. Everything was explained throughly and answered all questions that I had. Would recommend public storage to anyone looking for a place to store anything you may need
The person at the desk is really nice and helpful. Really good service.
The service at this location is amazing! Friendly, professional they really strive for the clients needs! Greg and Cesar went out of their way to assist me and WOW WHAT A DEAL I got from them/public storage!! They helped me make our move more of an enjoyable & positive experience.
Brenda killed it today:) super professional and friendly. brought a smile to my face.
Fun, friendly and helpful people here. Very much enjoyed the experience.
Excellant employee Chrissy she knows her job well. Kesey is an Excellant employee and trainer.
Great customer service. Quick experience. Kristy and cesar helped out alot.
I just rented a storage unit yesterday at this location. I was provided a very friendly, efficient and competitive service by Kasey, a member of staff. I couldn't thank her enough for helping me chose the best option! I highly recommend Kasey!
Had great customer service from Brenda, Kasey and Greg!!!! They are very helpful and know what they are talking about. I recommend this place.
My experience was very pleasant. Kasey was very helpful and nice.
Super convenient location. Clean an organized facility. Professional, nice and helpful staff.
Excellent service! Nice efficient and professional.
Kasey was super helpful and very efficient. Very happy with the service offered
Kasey and Joss gave me great customer service!
Awesome staff! Great experience. They know their stuff.
Lovely customer service thanks to kasey and joss.
First let me say the location is not the best. Hollywood, Gaytown, and TRANsylvania. Its hard to feel my belongings are safe with such seedy greasy and scandalous events taking place behind every leaf. But JOSSELY AND CESAR (the sexy one,you know) make it all better.
So, being in California has been interesting enough to be able to see the many cities and observe the way how people live and express themselves. Thinking back, I do recall saying to myself will I ever need to publicly store anything, and much to my surprise I did. And it hit me, a light bulb moment, in which I immediately thought of Public Storage and speedily made my way to their location. Upon arriving I met Ashley who brilliantly helped me choose my 5 by 5 by 5 storage unit. The other staff members who also have been working tediously and efficiently as a unified team are: Kasey, Megan, Cesar, Andrew, Brittany and Jocelyn. Every time I walk in they all make me feel so appreciated. They all have great sense of humors and are quite capable of making one feel very specially loved. Their professionalism is unlike any other team of people who work in similar environments and I love how they work together in unity as a family.. Some of the best people I have met since I moved to the West coast from the East coast. I am very great full for the opportunity to be served by these amazing individuals and I applaud their drive for excellence in their respective field of career..
Great experience working with Andrew. He was super knowledgeable and helpful. The facility was clean and very organized. I would definitely recommend this facility.
Excellent and friendly service. The staff are very helpful and knowledgeable and went above and beyond to provide important information and helpful tips for the storage rental. Any customer who is seeking to store personal belongings will find this to be the right location with superb, clean and efficient surroundings. Rented at this location eleven years ago and was very happy and that is why I came back today. Thank you for a great experience.
Kasey & Joss were great in helping us find exactly the right size storage unit. I had actually rented a storage unit years ago from Kasey with Public Storage on the west side and she's always been so friendly and helpful. We chose this Public Storage facility because it's close to where we live, clean, easy access & available parking. I would highly recommend this location.
I had to go to Europe for a couple of months last year, so I packed up my entire life and left it in this place. My planned 2 months unexpectedly turned into 18 months, with no opportunity to return, or have anyone go over to my storage to check my things. When I finally got back, I was dreading opening my storage door, not knowing what I'll find. Instead, to my utter delight, I found that everything was in perfect order, as if I had only left yesterday. Even a slight scent of lavender I put there still lingered. I was so relieved and utterly impressed! I want to thank the team at PS for their great professionalism and all the little ways they have made themselves useful and helpful - great customer service!
Great service with a smile - Casey Cynthia and Jossely were great
I loved the service that was performed for me! It was the easiest, fasted service! Nicole and Joss were so sweet and helpful to me and sent me the paperwork so quickly and even waited for me to get there! George was super nice as well and fixed my lock so quickly and with a Smile! THANKS GUYS!!
Brandy, Nicole, laRome were awesome. Supper helpful and a good time!!!!!!!
Nicole. Larome.brandy, joss the best staff and most helpful. Highly recommended!!!
This place is great! I was waiting for a pickup driver to pickup some boxes and needed to use the phone to call. Larome, Cynthia and Jossely were in the front and helped me tremendously. They were all so nice and easy going. The place is chill and their service is phenomenal! I'm definitely keeping my storage unit there for a long time because of their great service. I would highly recommend this place.
I was running late and had trouble getting access with my code, so the staff helped me out and even stayed 15 minutes past closing to make sure I got all my stuff stored away! Thank you so much.
I went in today to get some packing supplies because I am getting ready to move. The staff there were all very friendly and very helpful. I am not a pro at moving at all and they helped me select items and offered advice that is very valuable to me. Having sold my house, I am moving into short-term corporate housing and will end up putting some of my furnishings into storage and the staff there made several suggestions and advice that once again, I would not have thought about. These people are very professional and good at their job! I will be renting storage space at this location in the very near future as I prepare to move next month!! Thanks so much for your help!
They were very helpful with finding the correct size unit for my things. Everyone there has been terrific...very helpful and friendly. Kasey was awesome in helping!!
great service! Larome is the the best. Everyone is so kind and professional on this side. Thanks for the help.
Cynthia, Jovan, Larome, and Jossely were awesome! Great deals on boxes and amazing customer service by these guys. Will definitely be back again. They're GREAT!
This is the best storage facility in Los Angeles! Nicole, Jovan and Josselyn were all so kind and helpful, I wouldn't go anywhere else!
I have rented storage from PS for 5 years and from this location for almost two years. I have always been treated with courtesy by the retail employees, facilities are always clean, dry and secure. My transactions are easy; I pay my rent, I remove stuff, or return stuff. If their is a downside to public storage it is their arbitrary rent hikes. My most recent was a $16 a month increase. Last year it was $10. For reasons like 'shifts in the market' and 'that I am already renting the space for under market value', at least that is the reason I was given when I called to ask that my rent be reduced and was denied. I left well enough alone.
Real great, they help you all the time!
I feel comfortable and secure in choosing public storage. I came a few months ago and susie showed me spaces but i did not have the funds to rent then. I came back today with the money and she was more than happy to show me the space i needed she even remembered my name. I alsi like that there are security cameras in hallways and big parking lot. I also was welcomed by jossely with a big smile. Thanks to both of you for outstanding service. Highly recommend this facility
Best experience ever at this facility. As soon as i walked in everyone stood up to greet me. I was having a bad day because i was in the moving process and Suzie helped me find all the boxes i needed for my stuff. She even got me a great discount on my boxes! I must admit she changed my attitude and made me feel releived that she knew exactly what i needed for my stuff. if i ever need storage i will be going to this location! Also Larome and Amber greeted and acknowledged i was in the office! thanks for a good experience guys!
I move around a lot for work and most storage spaces I deal with are shady and the people are unprofessional. I just moved to LA from Colorado and the manager who helped me saw me walking towards the building, walked outside, then opened the door with a friendly greeting... I know that doesn't mean a lot to some people, but where I come from, it's very polite/ professional. She explained everything clearly and had a great attitude (something very hard to find in LA). I would recommend this place to EVERYONE who is new to Hollywood. Very friendly and great customer service. Thank you again. Thomas
I'm looking to move my stuff from Texas to a storage facility here. While running errands I decided to stop in to Public Storage and boy am I glad I did. Susie was amazing! She gave me all of the information I needed and even went above and beyond to help me find the best solution, based on how much stuff I have. I really appreciated that she took her time with me, even though she knew I wasn't making a purchase today. Definitely looking forward to storing with them when my stuff gets here.
The staff, LaRome, Amber and Suzie, were very friendly and went out of their way to be helpful. They made me feel very welcome and I'd feel comfortable asking for assistance if needed.
LaRome was thorough, thoughtful, and thankful. An excellent and caring customer manager. He knew his product and recommended the right items we needed for our packing and storage needs.
This place is great. Customer service is great. LaRome and Johnny and Richard all were so helpful. They helped me figure out how many boxes I needed, and gave me a deal.
LaRome was such a great help and make everything simple, convenient and pleasurable for both me and my husband. I have been using Public Storage units for many years and I'm never impressed with the customer service, however LaRome changed my entire experience. If you need help, ask for him. I wish I got to work with LaRome sooner! PS. LaRome - if you read this - hope you have fun with Zaw's basketball :)
Great experience getting set up at public storage. LaRome was so friendly and professional. Very glad I found this great option while my things are in transit!
Hi, I recently rented a storage here and Erica was very kind and she showed me everything I needed to know. I am very pleased with the service I got from her and all the other employes there !!! Kimberly P. storage 0177 Hi, I am very grateful to have my things at this storage. Erica is still very helpful when I come to my storage. And LaRome is also very friendly and at my service for all my needs. They are all great emplyees . I wish the hours there were to open earlier- at least 8 am before I go to work and open later , like 7 pm or so- after I get off work. That they have no control over- but the big bosses do. Thank you again LaRome and Erica for being there when I come there !!!! 3- 23- 14
Richard was very helpful! Got us in the unit we needed quickly. Very nice, friendly service.
BEST experience ever at this location! We needed to upgrade to a larger unit and LaRome was the most helpful associate, he showed us about three different sizes, gave accurate information, couldn't have had a better experience!! And Richard made the whole check out transition super smooth! We love you Public Storage!!
Very clean location with outstanding staff. Maria is my main point of contact. She is always professional, pleasant and courteous. This is the first time I have had to use a storage facility and this location was recommended by several coworkers. Visit once, talk to Maria, and you will understand why!
This place is amazing! Very clean and professional! The best part about it though has got to be the staff! Extremely polite and very helpful! Helped me out with all of my storage needs! A big thank you to LaRome, Jose and Johnny for all your great help!
I always have a great experience at this location. The staff here is very professional and courteous. I wanted to be sure to give recognition to Maria, Tarcila, and Johnny for their customer service. PLEASE keep them on staff - they are truly gems!!! :)
Joseph was very helpful and got me set up in no time. I'd recommend you guys to anyone!
Erika was great!
A professional and courteous staff, always on the ball and willing to help!! District Manager Melissa is professional, courteous and on time, absolutely THE BEST!!!
Maria, Thank you for your help. Next time you need a storage unit, ask for Maria. She is great.
I am so thankful for the help I received from this location. I have been in a bad situation for over three years, and needed a place to to storage my things fast. Erica the lady who helped me was very fast and efficient, and understanding to my plight. I will always be in her debt. sincerely Marybeth Watson.
These guys are great! i love to go to storage and visit the staff they are the most wonderful group of people you will ever meet. I have so many praises they look like they are enjoying work and love their jobs! keep up the good work guys hope to see yall soon .. Sincerely, The Candle man
Joseph was a MAJOR WIN when I went in to pay for my storage units and really helped me to manage my accounts. He was not only helpful but courteous, polite and attentive. Thanks, Joseph!!
My company has been renting at Public Storage for several months now and this is without a doubt the best facility in town. This place is as clean as can be, professional, quiet, and they have an OUTSTANDING staff. Johnny, Joanna, Maria and Jose have amazing chemistry and work as a team. I came in to make a payment and there was a bit of a wait but everyone was very quick and attentive.
Tarcila's excellent customer service have been the determining factor on two occasions to rent from this location. Thank you Tarcila for your professional knowledge and sense of urgency to the customer. Ocean Bar Service
Staff is polite, helpful and always treats you with respect.