Public Storage Self-Storage Units at 715 Centinela Ave, Inglewood, CA

Maritza and Ulices were so great! They both care of me while l was down here at public storage making my payment....Public Storage needs more people like them polite,patient, and with great customer service skills.

Ulices was very helpful today and answered all my questions. Will definitely rent with public storage in the future.

Went in to make my payment and the customer service I received was thee best!!! The lady working their is super patient and professional!!

Clean and modern, this place is great for storage and the manager Ulices always answers all my question thank you

Wanted to give a shout out to Ulices Luna I called to inquire about renting out a storage unit and he was very helpful with the whole process

I cannot say enough negative things about my experience here. My stuff was stored for over a year. One day I get a call saying my unit door was kicked in. They couldn’t have cared any less. Property Manager Eric acted like it wasn’t a big deal. Said to call the police. I had officers stop by on three separate occasions. Each time they were told footage wasn’t available to review. No accountability. How can I spend $250/month for such a tiny space and you can’t even afford security cameras? Myra, the district manager, did not return my calls. It’s a facade. Their insurance provider is an inane headache. I would be surprised if I get even 20% back of the value of my stolen belongings. They do not care about you. They do not care about your belongings. Do not store your stuff here.

Great customer service! Thank you once again Marissa for being so patience with me.

Ulices was great help yesterday, thanks for letting me know the procedures to move out, I’ll definitely rent with public storage again

Thank you Nicolas for descaltaing a scary situation

I'm an Uber driver I took a passenger to this facility to plead with the worker to go in the storage which yes was overdue but had her brother his hair he had passed away a year or two ago and his death anniversary was coming up and all she wanted was the hair and was willing to pay $200 of the $700 owed just to go in and get the hair while the management declined her request with such I'm human connection it was heartbreaking and left me to deal with the young lady crying out of control I will never give any business to this storage facility as a matter of fact I wish I can give you a negative five stars

Answered all my questions in detail, Very pleasant and patient, extremely good customer service. I would highly recommend this location.

Maritza and Juan were amazing! Walked in and they both gave me the best customer service

I was there today to pick up an auction and Eric A. who helped us out was outstanding. The process was easy and fast. Really good service.

Maria and Darrell were fantastic very helpfully

Great customer service ! Faby ,chris really helped me with my storage needs. I wish i can give a 10 star review. They gave me options within my budget. Thank you .

Eric & Fabi were excellent great customer service very friendly and clean facility.

I hope I am getting her name correct, Maricella was so nice, helpful and had great customer service! Thank you

Eric, the Manager, of this location is professional, knowledgeable and extremely competent. He has potential to be more than a manager within time.

Came here today for a second unit. Maritza was kind and patient with me as she walked me through multiple size options. I booked my second unit and happy with staff and facility.

Maritza very good excellent service

Ms. Maritza and Mr. Darrell did a fantastic job in assisting me. Outstanding Customer Service and very Professional. Thank you Guys. ERIC: 11-4-22 I AM SENDING YOU MY "SPECIAL THANK YOU" FOR THE EXCELLENT SERVICES THAT YOU HAD PROVIDED. YOU TOOK A LOAD OFF OF MY SHOULDER. ITS NOT OFTEN THAT I GET THE OPPORTUNITY FOR THE SECOND TIME TO SHARE MY THOUGHTS ABOUT THE SERVICES RENDER AT PUBLIC STORAGE INGLEWOOD AND THE CARE THAT IS PROVIDED. THANK YOU AGAIN. LYTRISCHIA

First off I would like to say that I am very displeased with the district manager Myra not giving me proper information when paying for my storage. The agreement made to pay a price when I came in on a previous day in October was paid in full. I sent someone to my storage in October and they couldn't get in because the associate says I owed money! After calling many different times and speaking to many different people I became more irritated because the more people I spoke to the more I had to keep explaining the same thing over and over.Today I went in and the associate was sitting at her desk on her personal phone when I walked up. I waited a few seconds to be acknowledged by Patrice and she continued to browser on her phone! I said hello once she still was on her phone. Second time I said hello she responded and then proceeded to ask me for information. I gave her my information and continued to pay my bill! Then month of October I'll be been locked out my me unit after I paid agreed amount due to them postponing my rental increase until November. I made sure that the price I had to pay was all I had to pay to have full access to my unit for the month of October to be able to move out before November. That associate at the "we care department" assured me that all I had to pay was that agreed amount and I would have access. However that didn't happen because I'm writing this review after not writing a review many other times giving them chances to fix the problem. The problem never got better and only got worst and more money I'm out of for a lock cut that shouldn't of been done when I paid the amount I was told to pay. Inconveniences I had to go through because of promises made by employees and management. I writing this to help the company. Overall customer service needs major improvement. Giving accurate information to tenant to help them and not hurt them. The lock should of been giving to me for all this confusion but yet I had to pay for a lock when I was given in accurate amounts to be told my balance is 3 different amounts after I paid said amount to come in today and be told I didn't have an amount due for October and I was oy paying November rent and past insurance for previous month is very displeasing to me. This has been a very bad experience with public storage and I would never refer or rent there ever again!!!

Very displeased with the customer service. District Manager Myra did very little to help my situation! Why have a we care department if they acted like they care and didn’t keep the promises made. I feel like I’ve been scammed by a company whom should be here to help me but instead brought more confusion and frustration in my life. I am extremely dissatisfied!!!! If I could leave no stars I defiantly would! I really hope this helps them improve in the custom service side of business. Customer bring business so they should be treated with the upmost respect!!

Had some things here and the customer service is horrible. I would never rent here again. Customer service should be number 1. I am not happy with the services provided by management. Bad 😞

Darrell was a great help. In a matter of no time I was booked and ready to move in. He was swift and kind. Thanks

The manager Eric was super welcoming and helpful. He provided fast and efficient services and also went above and beyond with helping me understand exactly what my plan includes. I recommend coming to this location for your storage needs!

Manager Eric provided information and support throughout the entire process of renting a public storage compartment; well lit and secured storage units🙏 Thank you so much

Eric the manager was wonderful! He assisted us in all of our needs and went above and beyond his job scope to make sure we were taken care of. Thank you for helping us 😊

Eric service was more than excellent for me today he was very kind with great knowledge of the service he provided for us.

Eric was very helpful and professional Great personality 👏🏼 👌

Eric was a great help, made the process fast and easy. Was more then helpful

Moved My storage this week and Eric the Storage Manager and his team were absolutely fantastic, from helping me with a lost key/ locksmith and advise on changing storage units, helping to secure one on the same floor and buying new lock. Would highly recommend this location based on the staff service

Eric, the property manager was great. He provided excellent customer service.

The facility is super clean, nothing out of place, and the remarkable staff offers friendly and knowledgeable service. It was a pleasure to work with them to find the right storage solution. Amazing experience!

From the moment I entered into the office Erik and Maritza were the best. They made it easy to deal with a chore that I was not looking forward to. I look forward to seeing them both and can’t thank them enough.

Maritsa is excellent and gives great customer service!

Eric provided excellent service today. Made everything run smoothly. Thank you!!!

Thank you very much to Eric For help me Great staff

I was in a jamb and over and over Eric rescued me with an upbeat attitude and a smile that made a huge difference thank you for having such processional working staff.

Maritza and Andrew were wonderful marvelous people! Great customer service thank you for treating me like king

Marissa was very professional great customer service

Maritza helped me out really good. Great customer service skills thank you Maritza!

Maritza and Andrew were amazing! Maritza is very patient and helped me set up my app on the phone and complete the rental! Thank you again Maritza

. I am at the public storage unit on centinela Patrice was patient with me . I am 75 years , she very professional , and I appreciated that from her. she is the exception to the rule.. you need more customer service personnel like she and Andrew.

Maritza and Coworker Mr.A (forgot name) were very helpful efficient as well as went beyond the call of duty to make sure my expectations were met when doing business with public storage... Gratitude...

Maritza and Eric were amazing! Great customer service skills and very friendly and professional

Great place, very clean and well organized. Maritza (one of the employees) helped me with making sure I successfully closed out my account. She went above and beyond and disputed a charge for me when the system had accidentally billed me. She is awesome and great employee. If you get help from Maritza, you are lucky.

This public storage is super!!!!! Patrice helps me so much and help me at closing so when she was about to get off she was overwhelmed with other customer but she handle it very well. Maritza and Andrew was very helpful also very nice and friendly.

Maritza and Andrew were wonderful

Quick and easy renting. I was in and out in about 10 minutes. Thank you to Maritza for all her help. Great team.

Expect random lockouts and to be treated terribly. The guy is great but the woman is a terror. Extremely disappointed with this experience

Went in today Patrice was very nice and helped me out alot Thanks Again Patrice

I got excellent service from Patrice in the Inglewood branch very knowledgeable on everything

Maritza and Andrew were amazing! completing my rental process was very productive and very helpful. maritza was very professional and very productive in assisting me

Andrew was amazing help gave wonderful customer service

Darrell is fantastic! Great customer service and very informative.

Maritza is the best employee I’ve ever worked with at public storage

Maritza and Darrell were amazing! Great customer service

Maritza and dulce are the best ! It was a great experience getting my storage. Thank you !

Maritza was great help quick and efficient.

Thanks to Maria and Andrew. Maria directed me to this property very inconvenience for me and my cousin who just came from Florida thank you

Maritza was super helpful and fast! Great customer service

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Darrell and Maritza were awesome!!! This has been the best experience i have had! They both made my day. Thank yoh public storage for having amazing workers

Maritza is a fabulous employee. She knows her business she was more than helpful please don't let her get away.

I was looking for a place to store my stuff. I went to Public Storage because of its proximity to my house. Originally I thought it was an Extra Space Storage because the building is green black and white, so I called Extra Space Storage asking about the rates for their location on Centinela. However it turned out they were talking about a different location on Centinela, and I was talking about this location...a Public Storage. Anyway when I got there I was greeted by an associate named Maritza, and was totally blindsided by the prices. Luckily Maritza was both experienced, and understanding n so she was able to walk me through my confusion. After telling her the items I would be storing, she explained the prices and sizes perfectly, and gave me the perfect recommendation. If you are planning on renting a storage facility here, I highly recommend making a reservation ahead of time. 5 stars

Maritza was amazing and patient. The process from start to finish took about 15 minutes including a tour. Thank you! 💕

Maria Maritza

Mark, Marita, Maria were very helpful they went above and beyond. I found a great unit with a great price I would recommend this location to anyone come see the staff they are amazing!

The Public Storage facility in Inglewood is fantastic. Andrew and the whole staff are always so helpful and courteous. I highly recommend this facility if you have storage needs in the LA area.

Great place, Love the customer service!

Maria & Andrew & Darrell

Maria

Maria was excellent, friendly, and helpful!

Maria was amazing. I went to inquire about spaces and she explained the process to me. She is really knowledgeable and the property is very clean. Thank you maria.

The staff is amazing! Great place. Maria was very helpful and knowledgeable and just a pleasure to work with. I was recommended this place by my friend and best choice I made to come and see the affordable prices for storage.

They have the worst customer service ever. I had a reservation booked and it was not confirmed to me when I went there with my boxes and movers to use it. They came back with a system issue on my reservation getting automatically cancelled with out any cancellation emails sent. At last I had to request my movers to keep it in their storage for a month where I ended up paying more than what It was originally planned. I would not recommend this to anyone.

Maria was amazing! Very helpful and quick with the whole process!

Darrell helped me out made things very easy for me and was very helpful thanks

Maria was great and super helpful. Clean facilities and easy storage.

Daryll set me up with my current unit. Best experience at Public Storage I’ve had so far. If you want to rent out a space talk to him. He will make sure you’re good.

Darrel was very professional and helpful, showed me how to download app to help open and close doors as well as operate the elevator. Further more Darrel showed me where I could find materials such as boxes , tape, and other supplies. The facility was very clean and organized. Highly recommend public storage

This place is very clean and well kept up I was with my son and his friend and wanted to let the business know that Andrew is awesome.

6/2021 I recently purchased a 8 x 10 storage space. I’ve never had my own storage so this was totally new for me, but Jose made it very convenient and an easy process to transition both my professional and access home items into my new storage unit. He walked me through the process online gave me pertinent information and how to keep everything safe and distance friendly even as we transition through the COVID-19 restrictions. I’m super excited to be able to clear up some space and having a safe and appropriate space to store my items. Update 10/30/2021 I have not even had this storage six months and received a notice that the storage rate is increasing nearly 30%. Not sure if they’re following suit or the gentrification of the Inglewood area. But this is definitely not comforting considering the rate of increase if the space goes up that same rate twice per year. I’ll be researching this and reading out to the BBB if no appropriate contractual resolution is found.

Andrew is AMAZING! Give the young man a raise! He went above & beyond making our rental a breeze.

Great space- leaving my car here for a few months as I figure out a move to CA. Shout out Andrew for the help!

Great location! Very easy self rental online! Move-in was a breeze! The staff is amazing! Nadia and Shaylee were very knowledgeable, helpful and just a pleasure to work with. They have affordable secure storage units available that will fit your budget for sure! I was referred by a family member and I am very happy I am sitting my belongings with Public Storage!

Jacqueline was great..great energy.

Thank you jacqueline for customer service and being sweet

Jacqueline & Nadia were very helpful, pleasant and funny. They made my day and my process very easy. They deserve raises.

Thank you Jacqueline for quick and friendly service

Nadia really help answered any questions I had

GREAT COSTUMER SERVICE !!

Jose made it easy. Really high tech facility.

Jose was very helpful! I really recommend this storage facility

Jose was amazing with helping me get a storage today. He was time sufficient and we got all the supplies we needed in store. Thank you making my moving process easier.

Jose was very helpful in accessing my electronic access !!

Very high tech good security a lot of cameras

Needed a space for my production company to store some things, Jose on Centinela helped me out swimmingly, he’s a very fast, very friendly, very efficient, and intelligent worker, it was a pleasure to be helped by him. The company can stand to learn a thing or two from an employee like this.

Excellent customer service, Jose helped me with all of my questions

Jose is amazing!! He postponed his lunch break a few minutes to help me move my mattresses!

Jose is terrific. From the very beginning he was professional, patient and very knowledgeable. He presented several options in his efforts to help me choose spaces/ services that would best serve my needs.

The manager, Jose, was very professional in the way he helped me understand the code system and everything necessary to getting settled into my space. When I arrived, my space was absolutely clean, as was the entire facility--hallways, elevator, garage. I've used many storage spaces in the past and this one was outstanding.

Thanks to jose clean neat building come check out Inglewood knew location on hyde Park

Jose was very pleasant. Answered all my questions and very knowledgeable in his job. 👍🏽

Excellent service and extremely knowledgeable.

Jose was very nice and gave great customer service.

Joes is the best he helped me with my storage unit he was very helpful and nice and answered all my questions

Dorian and Jose were awesome. They assisted me with my move in and were extremely helpful. They showed me time saving tips and helped me download the app for COVID-19 friendly access.

Jose was great! Helped me find the perfect unit for me and gave me a lot of helpful advice.

Awesome experience Lovely service Extra help Nice workers Amazing manager Climate controlled and super secure Ask for Jose !!!!!!

Jose the GM T the Centinela location was terrific and super helpful! He reserved a unit for me and walked me through all the details so That I felt comfortable in the reservation process. Thank you so much for your courtesy!

Servicio execelente

Affordable and great service! Got me just the amount of space I needed, quickly, efficiently, and they are very informative with the functionality of the building to make your storage needs as easy as possible.

Jose, did a great job. Great Representive!

Great experience with Jose’ we had to switch over from extra space to public storage and he made it a wonderful experience very informative. Recommended

I would like to thank Vanessa and Carolyn for their professionalism, help and kindness. I was nervous to put my valuable things in storage - had heard horrific stories about other storage facilities - but Vanessa and Carolyn put my mind at ease and everything went really well. The place is spotless, I didn’t have any dust or anything undesirable land on my things. I felt safe and secure when I would visit the building and felt like I was in good, honest and hands with these amazing women.

I thought it was rather high & especially the mention of price increase after 5-6 months but I will b sure to get my things out well before

Carolyn was so helpful and patient with me. She truly gave outstanding customer service. She was very genuine in conversation during my entire process and it felt good to know that kind humans like her still exist :)

Very good!

Imani was great, she gave me no problems and our transaction was fast, pleasant and respectful.

Excellent place for storage. Very secure. Totally clean. And well lite.

Vanessa was so nice & sweet! She walked us through the process & made it so simple! She helped us book a unit & parking spot for our son who is a student at LMU.

The customer care representatives were organized and efficient. They really pay attention to the details. The cleanest storage facility that I’ve ever visited.

Quick, clean & an Easy Process. The Manager Veronica is super nice, knowledgeable about her job & very professional! Would definitely tell my family & friends about this place.

I couldn’t be happier with my choice of Extra Storage. From start to finish I knew I was in good hands. I was able to seamlessly reserve online. I was unsure about the size of the storage, but was assured I could easily change it when I arrived. Upon arrival the store manager was extremely helpful and made the process easy. When I told her I wasn’t sure about the size of the storage she let me see both and choose. It was a quick fix and I saved a good amount of money! The facility itself is beautiful . It is well equipped with security , plenty of moving carts, a restroom if needed and beautiful units. Not to mention it’s quiet so you are really unbothered and can just move. So glad I am storing items here.

Very clean and professional place.

Great experience! Carolyn was extremely helpful and knowledgeable. No wait, answered all my questions. Facility is very clean. Thank you Carolyn for all your help and kindness.

Very quick and easy to set up. Customer service is 5 stars

I want to thank Vannesa for taking the time to help me over the phone and in person to get my first ever storage space and for educating me on how they work, i will recommend this place and plus is very clean from outside in! Gracias Vannesa! :)

I am EXTREMELY satisfied with my storing experience here at the new inglewood extraspace storage. Very friendly and helpful staff including store manager Vanessa Gonzalez which greeted me with a smile the second i rolled into the buildings indoor parking lot. (Not to mentioned i called about 20 minutes before closing and Actually arrived on the property 3 minutes before closing) Vanessa is great! The other staff members are also just as great! Although i didnt get the pleasure of learning their names. Great job extra space storage staff! Keep it up!

The building is large and extremely well taken care of. You could practically eat off the floor. Just kidding. Well you could sit on the floor and stand up dirt free.

Great customer service! Facility clean, well lit and cool. Security is top notch and easy to use. Great place for storage.

State of the art storage. Very clean and new with a friendly staff.

Very clean and secure and very friendly staff

Carolyn was very kind and helpful with getting my storage unit set up.

I had an Incredible experience with Vanessa!!! She really took the time to educate me on how extra space storage works since it was my first time. Took me through the units and I was impress in seeing how clean the building is over all. She answered all my questions and concern so definitely feel good about this location! Thank you so much Vanessa for being so nice & professional with me, definitely will recommend this to my family! (:

Thanks for no hassle and such professionalism! Units are spacious and the facility is nicely clean...thanks for the elevators, they are greatly appreciated!!!

New, huge storage. Big cells. But many pillars on first floor, you can go inside in 26" truck, but difficult make turns.

Michael was very helpful and friendly and made my first time storage simple and easy. I was very comfortable and understood him. Thank you michael.

Very clean, safe, great staff.

Great customer service and they really make sure you get a great monthly price!!!! Thank you Michael and Vanessa

The place is incredible, Michael was super attentive and took care of all the process for me! 5 star service!

I must say I was very please with the exceptional service Vanessa provided. I will definitely refer my family and friends.

Walked in to get some prices and although i decided storage wasnt my best option at the moment i am definitely coming back when i decide to move forward with storage Vanessa delievered great service she is very knowledgeable and property is new and clean they are worth checking out!!!!

Very happy with the service they provided at this location

I came in and got assisted by employee Vanessa Gonzalez . She was extremely helpful and answered all my questions with out a doubt. Mind you being my first time using a public storage, I was very skeptical. Vanessa made sure I felt comfortable and helped me find the best price option and storage size for me . I will definitely recommend this establishment to family and friends .

Vanessa was a pleasure doing business with! suggested the best space for my needs at the best price! Amazing! thank you

Representative was very knowledgeable, everything was explained throughly, thank you Vanessa and Michael! Service was great!

Vanessa is professional, patient and very knowledgeable. Wonderful experience and facility.

I have a car that I need to put in storage. How much would you charge?

Great service

I have had such a joyful experience with Chenice this morning! She made a rainy and stressful more calm. Thanks to the staff for making me feel like my items will be safe

This is a wonderful location and the staff isvery friendly. The facility is extremely clean and well kept.

The management here was very friendly and helpful. Got set up with a storage unit the same day, very easy; definitely recommend!

Brand new store. Incredibly nice and secure. Helpful staff