Thank you for your help Maritza
Maritza is always so helpful and has excellent customer service skills. I really recommend this location.
Maritza is very professional. I always come in to make my payment with her and she greets me with a smile and great attitude
Maritza and Ulices were so great! They both care of me while l was down here at public storage making my payment....Public Storage needs more people like them polite,patient, and with great customer service skills. Thank you!!!
Maritsa was very professional
Maritza help me get a rental Storage it was seamless very easy very professional person love working with her if I ever need a unit in the future, I will come back to the storage and do business again
I had forgotten my gate info, so I walked in the office and the young lady named Marissa assisted me with downloading an app on my phone to make the access easier and convenient. She is awesome….very patient and kind.
Maritza and ulices are the best.....property is super clean and smells good
Marita was very professional
Maritza thank you for all your help
Muchas gracias maritza por su amabilidad
Went in to make my payment today and the young lady working at this facility is very professional and patient. I believe her name is Marisa. Thanks to her I was able to get the app on my phone
Thank you Ulices and Maritza for all your help!!! You both were great
Thank you Maritza and Ayana for helping me with my move in. You ladies were awesome
Maritza was great and fantastic excellent customer service
Maritza excellent customer service
I came in to make my payment and deal with my autopsy issues, and this lovely young lady named Marissa assisted me. She is very professional and very patient
Maritza was very professional and polite.
The people working at this location are phenomenal! Special recognition to Maritza for providing excellent customer service!!!
I am senior citizen and handicapped. I came in and the young lady save me some steps. Thank you again Maritza for your assistance. Great customer service 👏🏽
Maritza made my move in super smooth and easy. She is very kind and patient
Thank you marital fie every thing
Maritza is the bomb!!!
Very helpful and a pleasure to deal with ⭐️⭐️⭐️⭐️⭐️
Maritza is the best thank you for assisting me with my rental. She made it so easy for me
Muchas gracias Maritza y Ulises por todo su ayuda. Excelente servicio!!! Vengan a rentar aquí. La propiedad está súper limpia, buena apariencia.
This public storage is definitely clean and neat. I'm happy and feel my things are secure . Also noticed Maritza keeps the place up and greets many people and remembers my name. I feel special 😌. Lately, great customer/patorn service is not to common nowadays. Great work!
Not to mention a clean restroom!!! Thank you!
At the moment there is a gate problem on the centinella exit. Sometimes it's needed because the entrance is blocked by loading trucks.
Great customer service at this location! Maritza was so kind and helpful!
Maritza is the best I always come and she has a positive energy thank u
I have an excellent experience in this location I really recommend it. Maritza is always helpful and is excelente at customer service. She is always very professional.
I really recommend this location because it is always clean and the staff are very helpful, especially Maritza. Maritza has helped me alot and is always available to answer any question or concern you may have.
Thank you Dulce & Maritza for the help renting the right size space!
Had an emergency plumbing issue, a leak on the second floor! First floor was in a small rain storm, and needed to get my home office electronics to a safe dry place.
They weren’t even open yet! Hit the QR Code, on the door and got to a rep. We did everything on the phone, she sent me a link, signed , and was able to go in? #Technology right! That’s NOT THE BEST PART…..
I WAS SO EXHAUSTED at the end of the day, drove out with the key around my neck, YES I LEFT MY VALUABLES completely unlocked and easily accessible. The girls make regular rounds at the facility, and saw it, secured it, emailed me, and called me to let me know!
EVERYTHING STILL THERE, AND I AM GRATEFUL ☺️ FILM 🎥 EQUIPMENT, ELECTRONICS AND ALL!
It’s amazing to work with a company, that #HasYourBack.
Thank you Maritza and Ulices for great customer service
Maritza was such a good help! This location was very clean and had working AC. Not only did she get me same day access but in the same as my other room. Highly recommend this location. She also supports small businesses!
Maritza was a great help! Help us get a new unit and help us with same day access.
Great customer service! Highly recommend this location. Very clean and AC cooling
Marita thank you so much for your help
Came in to see a space and maritza was very professional about the rental process
Marita was very professional
this location property manager has the worst customer service. she isn't very knowledgeable on proper policy and procedures. She has a Very nasty, arrogant disposition. i had a past due balance that she did not offer proper help or options for me to clear my balance up. She was very snobby and rude when I was talking to corporate about the matter. expressing that I may be talking to a foreigner or somebody from another state. Because nobody can just talk to corporate. She proclaimed she is property manager and what she says goes. She also expressed that if I didn't pay by a certain time a third party auctioneer would come to get my things. Well before the office even opened. Would not explain to me how the auction process worked. i am paying waaayyyyy to much for a 5x10 unit and I expressed many times that I am experiencing a Financial hardship. She offered no options to help me resolve my account. I even had my church pastor call to help me resolve the issue and she was nasty to my pastor as well.. public storage absolutely lost a customer of over 10 plus years. One bad apple can definitely spoil the bunch I would not recommend this property at all. The units are priced insanely high and customer service for lack of better terms trash!!!
I really appreciate the customer service from the employees at Public Storage like Ulices and Maritza but Public Storage needs to address the problem with the exit gate.
Maritza you been wonderful 😊 she is very professional and patient
Maritza was very helpful & kind. Thank you very much, great customer service . It was Super easy to make an appointment , their promptness is phenomenal.
Thank you maritza for taking great care of me
Maritza has excellent customer service!
Thank you Maritza for your great customer service
Maritza was super professional and helpful
Maritza is the best she makes everything so easy and is willing to help out no matter what...she's great
Maritza was the most professional young lady. she was patient and super knowledgable. Your company needs to have 10 more of her. She even tried to help one of your customers who was in Georgia while helping me also while on a company conference call.
NOW THAT IS CUSTOMER SERVICE
Thank you Maritza
They was super helpful and professional great people Ulysses was really helpful getting me documents I needed at the end of my vacancy
I been renting since 2020, before this property used to be very dirty smelly, but now this place is marvelous. Super clean smells great and the customer service I received from Maritza was amazing! She is wonderful and very professional
Maritza gave me great customer service
I’m completely amazed on the professionalism I received from the manager on site, Maritza! I thought transferring was going to be a nightmare but the process was so easy and fast..
It doesn’t take much to be respectful and professional and this lady over exceeded all that and more. Thank you so much Maritza 🙏
Muchas gracias Maritza por su ayuda
maritza and Ulices are the best managers!!! they keep up with the property and maintain super clean for us tenants. their customer service is amazing
Thank you Maritza and ulices four great customer service
Maritza dulce and ulices were amazing. Thank you for the the great service
Maritza and ulices thank you so much for assisting me with my payment and your great customer service skills. They're the BEST
Maritza Maritza!! She had great customer service skills and it is alllllways a pleasure doing business with her. This is definitely one of the best places to store you things! Not to mention it’s one of the cleanest!!
Maritza was a very good help
Maritza, was a great help. She is very nice and professional.
thank you Maritza for assisting me with my payment
Maritza Isaac and ulices were great. Great customer service from them. Very clean property
Public storage Inglewood location, I had a great experience with Maritza she was awesome, friendly, excellent customer service skills. A pleasure to talk to.
Thank you Maritza for your hospitality
Maritza was very helpful with everything. And she was very professional and courteous
I came to inquire about a storage unit and Maritza was super helpful. Super clean property
Maritza was great help, she made the process fast and easy. Facility is new, nice and clean. Highly recommend
Maritza is the best!!!!! Thank you so much
Maritza is the best! She made it super easy for me to rent. Property is super clean
Whoever designed this is retarded. The elevator is too small and you literally have to enter your code EVERYTIME you want to use it, the door also close in 0.5 seconds so be fast!
Thank you Maritza for your amazing customer service
Maritza and Danielle were amazing there customer Service! Top notch service thank you ladies
Thank you Maritza and ulices for your great customer service! The property always looks spectacular everytime I'm here super clean and welcoming
Thank you Maritza for making my rental process so fast and easy. Her customer service was on point. The storage size recommendations she gave us were phenomenal. Property is super clean and very welcoming!!
Maritza made my reservation very helpful explained it well and gave me great information for my unit ,
The young lady who helped me was the best she explained everything and answered all my questions in such a friendly manner!
Danielle is awesome so squared away and checked into the perfect location.
Marita thank you so much for all your help. You been great!!!
Thank you Brandy and Marrisa
Thank you Ashley and Maritza for assisting me complete my electronic rental. If it wasn’t for this ladies, i would have not been able to settle my move in.
Thank you Maritza for your excellent customer service and assisting me
Ueices and Maritza and amazing!! They have great customer service skill and are always very helpful and informative. A smile and a great attitude goes a long way and they always brighten my day when I see them! King’s Cleaning Services thanks you!
Marita is the best!! Thank you for your great customer service
Great storage facility!!!
Experience that love the atmosphere great customer service. Thank you Maritza and Ulices
Ulices was AMAZING. He walked us through renting a unit in no time. He was pleasant and efficient. Highly recommend!
Gracias Maritza y Ulices por su ayuda
This is the best public storage facility in the entire LOS Angeles Region. I came from New York and was really in a pinch and the professionalism that was shown to me by Maritza and Ulysses is TOP NOTCH. They have the entire facility looking clean, organized and running like a well oiled machine and if it wasn’t for them, on several occasions I would have been in a real bind. If you need temporary storage look no further than this location. A++
My AMAZING customer service rep Brandy was a Shero with a cape. She was very attentive to me during a high rate caller about their personal belongings. There was a guy for the auction. She took care of at the same time still acknowledging me during all of her transaction. That’s why I call her a Shero with a cape because she handled everything, with great character, a smile on her face, and handle all phone calls customers coming in and customers signing up. I was a new customer at the time. Brandi is an amazing person who should be giving her kudos Public Storage you picked a good one. Keep up the great work Brandy ❤️💪🏼
Maritza gave me the best service ever.she is 👍🏾
Maritzia helped me with my account and better options. I like this location its accessible and the employees are nice & helpful
Marissa was so helpful and kind with our unit. Moving can be such a stressful experience and she made this part easy for us. Thank you Marissa!!
Maritza was awesome!!! Thank you for your assistance and great customer service
Service is really bad they never come to your table to ask you anything you wanna add the barbecue because they have a catering they bring you the rest barbecue from yesterday in my experience. I have a restaurant the barbecue they bring me it’s all the barbecue they just warm it off bring me that day. I cannot believe this, I don’t know how they run the business but I can’t believe it
Thank You Ulices and Maritza for helping me store my grandma’s belonging into storage.
Great costumer service. Ulices helped me find my unit and was very understanding
Ashley and Maritza gave me the best customer service. Thank you ladies 😊
thank you ulices for always being so kind and helpful when I have any concerns with my family’s storage.
This place is great! The staff went above and beyond to make sure I understood how everything would work (first time renting storage). One staff member ulices was very polite and respectful
he got some laughs outta me after I came in very nervous and unsure !
I’m an Auction buyer and there was a problem with one of my invoices, Maritza went above and beyond to help me figure it out. She was so patient and helpful. Maritza is a tremendous asset to this facility!
Ulices was very helpful today and answered all my questions. Will definitely rent with public storage in the future.
Wanted to give a shout out to Ulices Luna I called to inquire about renting out a storage unit and he was very helpful with the whole process
I cannot say enough negative things about my experience here. My stuff was stored for over a year. One day I get a call saying my unit door was kicked in. They couldn’t have cared any less. Property Manager Eric acted like it wasn’t a big deal. Said to call the police. I had officers stop by on three separate occasions. Each time they were told footage wasn’t available to review. No accountability. How can I spend $250/month for such a tiny space and you can’t even afford security cameras? Myra, the district manager, did not return my calls. It’s a facade. Their insurance provider is an inane headache. I would be surprised if I get even 20% back of the value of my stolen belongings. They do not care about you. They do not care about your belongings. Do not store your stuff here.
Ulices was great help yesterday, thanks for letting me know the procedures to move out, I’ll definitely rent with public storage again
Thank you Nicolas for descaltaing a scary situation
I'm an Uber driver I took a passenger to this facility to plead with the worker to go in the storage which yes was overdue but had her brother his hair he had passed away a year or two ago and his death anniversary was coming up and all she wanted was the hair and was willing to pay $200 of the $700 owed just to go in and get the hair while the management declined her request with such I'm human connection it was heartbreaking and left me to deal with the young lady crying out of control I will never give any business to this storage facility as a matter of fact I wish I can give you a negative five stars
Answered all my questions in detail, Very pleasant and patient, extremely good customer service. I would highly recommend this location.
Maritza and Juan were amazing! Walked in and they both gave me the best customer service
I was there today to pick up an auction and Eric A. who helped us out was outstanding. The process was easy and fast. Really good service.
Maria and Darrell were fantastic very helpfully
Eric & Fabi were excellent great customer service very friendly and clean facility.
Great customer service ! Faby ,chris really helped me with my storage needs. I wish i can give a 10 star review. They gave me options within my budget. Thank you .
I hope I am getting her name correct, Maricella was so nice, helpful and had great customer service! Thank you
Eric, the Manager, of this location is professional, knowledgeable and extremely competent. He has potential to be more than a manager within time.
Came here today for a second unit. Maritza was kind and patient with me as she walked me through multiple size options. I booked my second unit and happy with staff and facility.
Maritza very good excellent service
Ms. Maritza and Mr. Darrell did a fantastic job in assisting me. Outstanding Customer Service and very Professional. Thank you Guys.
ERIC: 11-4-22
I AM SENDING YOU MY "SPECIAL THANK YOU" FOR THE EXCELLENT SERVICES THAT YOU
HAD PROVIDED. YOU TOOK A LOAD OFF OF MY SHOULDER. ITS NOT OFTEN THAT I GET THE OPPORTUNITY FOR THE SECOND TIME TO SHARE MY THOUGHTS ABOUT THE SERVICES RENDER AT PUBLIC STORAGE INGLEWOOD AND THE CARE THAT IS PROVIDED. THANK YOU AGAIN.
LYTRISCHIA
Had some things here and the customer service is horrible. I would never rent here again. Customer service should be number 1. I am not happy with the services provided by management. Bad 😞
Very displeased with the customer service. District Manager Myra did very little to help my situation! Why have a we care department if they acted like they care and didn’t keep the promises made. I feel like I’ve been scammed by a company whom should be here to help me but instead brought more confusion and frustration in my life. I am extremely dissatisfied!!!! If I could leave no stars I defiantly would! I really hope this helps them improve in the custom service side of business. Customer bring business so they should be treated with the upmost respect!!
First off I would like to say that I am very displeased with the district manager Myra not giving me proper information when paying for my storage. The agreement made to pay a price when I came in on a previous day in October was paid in full. I sent someone to my storage in October and they couldn't get in because the associate says I owed money! After calling many different times and speaking to many different people I became more irritated because the more people I spoke to the more I had to keep explaining the same thing over and over.Today I went in and the associate was sitting at her desk on her personal phone when I walked up. I waited a few seconds to be acknowledged by Patrice and she continued to browser on her phone! I said hello once she still was on her phone. Second time I said hello she responded and then proceeded to ask me for information. I gave her my information and continued to pay my bill! Then month of October I'll be been locked out my me unit after I paid agreed amount due to them postponing my rental increase until November. I made sure that the price I had to pay was all I had to pay to have full access to my unit for the month of October to be able to move out before November. That associate at the "we care department" assured me that all I had to pay was that agreed amount and I would have access. However that didn't happen because I'm writing this review after not writing a review many other times giving them chances to fix the problem. The problem never got better and only got worst and more money I'm out of for a lock cut that shouldn't of been done when I paid the amount I was told to pay. Inconveniences I had to go through because of promises made by employees and management. I writing this to help the company. Overall customer service needs major improvement. Giving accurate information to tenant to help them and not hurt them. The lock should of been giving to me for all this confusion but yet I had to pay for a lock when I was given in accurate amounts to be told my balance is 3 different amounts after I paid said amount to come in today and be told I didn't have an amount due for October and I was oy paying November rent and past insurance for previous month is very displeasing to me. This has been a very bad experience with public storage and I would never refer or rent there ever again!!!
Darrell was a great help. In a matter of no time I was booked and ready to move in. He was swift and kind. Thanks
Eric the manager was wonderful! He assisted us in all of our needs and went above and beyond his job scope to make sure we were taken care of. Thank you for helping us 😊
Manager Eric provided information and support throughout the entire process of renting a public storage compartment; well lit and secured storage units🙏 Thank you so much
The manager Eric was super welcoming and helpful. He provided fast and efficient services and also went above and beyond with helping me understand exactly what my plan includes. I recommend coming to this location for your storage needs!
Eric service was more than excellent for me today he was very kind with great knowledge of the service he provided for us.
Eric was very helpful and professional Great personality 👏🏼 👌
Eric was a great help, made the process fast and easy. Was more then helpful
Moved My storage this week and Eric the Storage Manager and his team were absolutely fantastic, from helping me with a lost key/ locksmith and advise on changing storage units, helping to secure one on the same floor and buying new lock.
Would highly recommend this location based on the staff service
Eric, the property manager was great. He provided excellent customer service.
The facility is super clean, nothing out of place, and the remarkable staff offers friendly and knowledgeable service. It was a pleasure to work with them to find the right storage solution. Amazing experience!
From the moment I entered into the office Erik and Maritza were the best. They made it easy to deal with a chore that I was not looking forward to. I look forward to seeing them both and can’t thank them enough.
Maritsa is excellent and gives great customer service!
Eric provided excellent service today. Made everything run smoothly. Thank you!!!
Thank you very much to Eric
For help me
Great staff
I was in a jamb and over and over Eric rescued me with an upbeat attitude and a smile that made a huge difference thank you for having such processional working staff.
Maritza and Andrew were wonderful marvelous people! Great customer service thank you for treating me like king
Maritza and Andrew were amazing! Maritza is very patient and helped me set up my app on the phone and complete the rental! Thank you again Maritza
Maritza helped me out really good. Great customer service skills thank you Maritza!
Marissa was very professional great customer service
. I am at the public storage unit on centinela Patrice was patient with me . I am 75 years , she very professional , and I appreciated that from her. she is the exception to the rule.. you need more customer service personnel like she and Andrew.
Maritza and Coworker Mr.A (forgot name) were very helpful efficient as well as went beyond the call of duty to make sure my expectations were met when doing business with public storage... Gratitude...
Great place, very clean and well organized. Maritza (one of the employees) helped me with making sure I successfully closed out my account. She went above and beyond and disputed a charge for me when the system had accidentally billed me. She is awesome and great employee. If you get help from Maritza, you are lucky.
Maritza and Eric were amazing! Great customer service skills and very friendly and professional
This public storage is super!!!!! Patrice helps me so much and help me at closing so when she was about to get off she was overwhelmed with other customer but she handle it very well.
Maritza and Andrew was very helpful also very nice and friendly.
Maritza and Andrew were wonderful
Quick and easy renting. I was in and out in about 10 minutes.
Thank you to Maritza for all her help. Great team.
Expect random lockouts and to be treated terribly. The guy is great but the woman is a terror. Extremely disappointed with this experience
I got excellent service from Patrice in the Inglewood branch very knowledgeable on everything
Went in today Patrice was very nice and helped me out alot Thanks Again Patrice
Maritza and Andrew were amazing! completing my rental process was very productive and very helpful. maritza was very professional and very productive in assisting me
Andrew was amazing help gave wonderful customer service
Darrell is fantastic! Great customer service and very informative.
Maritza is the best employee I’ve ever worked with at public storage
Maritza and Darrell were amazing! Great customer service
Maritza and dulce are the best ! It was a great experience getting my storage. Thank you !
Maritza was great help quick and efficient.
Maritza was super helpful and fast! Great customer service
Thanks to Maria and Andrew. Maria directed me to this property very inconvenience for me and my cousin who just came from Florida thank you
Maritza is a fabulous employee. She knows her business she was more than helpful please don't let her get away.
Darrell and Maritza were awesome!!! This has been the best experience i have had! They both made my day. Thank yoh public storage for having amazing workers
I was looking for a place to store my stuff. I went to Public Storage because of its proximity to my house. Originally I thought it was an Extra Space Storage because the building is green black and white, so I called Extra Space Storage asking about the rates for their location on Centinela. However it turned out they were talking about a different location on Centinela, and I was talking about this location...a Public Storage. Anyway when I got there I was greeted by an associate named Maritza, and was totally blindsided by the prices. Luckily Maritza was both experienced, and understanding n so she was able to walk me through my confusion. After telling her the items I would be storing, she explained the prices and sizes perfectly, and gave me the perfect recommendation. If you are planning on renting a storage facility here, I highly recommend making a reservation ahead of time. 5 stars
Maritza was amazing and patient. The process from start to finish took about 15 minutes including a tour. Thank you! 💕
Mark, Marita, Maria were very helpful they went above and beyond. I found a great unit with a great price I would recommend this location to anyone come see the staff they are amazing!
The Public Storage facility in Inglewood is fantastic. Andrew and the whole staff are always so helpful and courteous. I highly recommend this facility if you have storage needs in the LA area.
Great place, Love the customer service!
Maria was excellent, friendly, and helpful!
Maria was amazing. I went to inquire about spaces and she explained the process to me. She is really knowledgeable and the property is very clean. Thank you maria.
The staff is amazing! Great place. Maria was very helpful and knowledgeable and just a pleasure to work with. I was recommended this place by my friend and best choice I made to come and see the affordable prices for storage.
They have the worst customer service ever. I had a reservation booked and it was not confirmed to me when I went there with my boxes and movers to use it. They came back with a system issue on my reservation getting automatically cancelled with out any cancellation emails sent. At last I had to request my movers to keep it in their storage for a month where I ended up paying more than what It was originally planned. I would not recommend this to anyone.
Maria was amazing! Very helpful and quick with the whole process!
Darrell helped me out made things very easy for me and was very helpful thanks
Maria was great and super helpful. Clean facilities and easy storage.
Daryll set me up with my current unit. Best experience at Public Storage I’ve had so far. If you want to rent out a space talk to him. He will make sure you’re good.