Public Storage Self-Storage Units at 1639 Whipple Road, Hayward, CA

Lisa is excellent. She is so polite and helpful. I am so grateful for her help. Smiles 😊

Excellent customer service from Lisa. Flawless start to finish. Thanks Lisa!

Claudia was extremely helpful in showing us the storage space and being flexible with our arrangements.

She was very helpful, explained in detail, always with a smile. Great employee

Jessica at this Public Storage location has provided me with the most exceptional customer service I've ever experienced!! Her attentive and knowledgeable approach has solidified my decision to continue doing business with this location. Thank you for all your help!!! The world needs more people like you :)

Jessica helped us today she was great she was very nice to talk to and helped us understand the prices and stuff

Im so glad That i met Jessica she help me so much with my reservation i did not understand we need more People like her give her 10 stars

Jessica helped me out to the fullest of her best ability..I really appreciate her ...thanks

Estoy alegre que la señora Jessica me ayudó mucho con mi reservación mill gracias

Chlyde was extremely very helpful, attentive and eager to help me with checking out the soace and getting all set up with the rental agreements. I would highly recommend working with Chlyde for future storage needs.

Location was great. Chlyde was amazing

Great experience and thanks Chlyde for your help and service.

I received great customer service from Nasira she was very sweet and helpful.

I recently visited Public Storage. Claudia was very helpful. I plan to rent a storage unit when I make my move in a few months.

Predatory pricing. Do not rent from here. I have had a storage unit for 2 years. Currently on their website a 10x12 is $213 list price and $181 discounted. I just got a notice raising my rate to $474. This is the third increase. First they increased my rent 50% after 6 months, then another 50% after 12 months, and now another 50% after 24 months. When I call to discuss they respond saying this is the market rate, despite their website showing a very different rate. They understand that moving is difficult and will take advantage of you. Highly recommend staying away unless you plan on renting for less than 6 months.

Very unhappy with my purchase from Appliances Connection.

Claudia was really professional on explaining everything and was very helpful very skilled and all about customer service that's why I choose to sign up without her I wouldn't sign up today

Jessica was an excelente manager very nice helpful

Gabby was awesome and very helpful!

Its really hard to find great customer service these days but, after going to Public Storage in Hayward to rent a unit, I had the best customer service experience in a long time. Gabby was very polite and professional with assisting me during my visit. I would absolutely recommend this location to all my friends and family.

It was nice experience and very convenient. This place is very near to union city and Hayward and helps everyone around these cities to store their stuff.

Very friendly. Clean property. Gabby was a huge help.

I’ve been here for over 10yrs andGabby has been a big help to me when I had to downsize cuz she saved me money for helping me look for the best deals on the units. She’s has been a big help to me here so. A big Thank you Gabby..

This is one of the best storage facilities I have ever been too. I had the pleasure of being assisted by Gabby, she is such an awesome employee and deserves a raise! She makes the process of getting a storage so easy and fun. The units are nice and clean and all the staff is very helpful and friendly. Highly recommend this location!

Glaudia is very helpful to take care of my rental unit.

Claudia was amazing! Very helpful and thorough. Was patient and showed me multiple units that would fit my needs.

Staff was very professional and courteous Claudia very informative

Claudia was very helpful and friendly. She went out of her way to show me different units . Claudia was informative and had the best customer service I've seen in a long time. I will reccomend this storage to my familyand friends.

If I can give 10 star’s I would, the 10 stars are given to Claudia. Claudia was very, very helpful and had amazing customer service. She went over and beyond especially the day before thanksgiving. Thank you Claudia!

Ive rent with gabby in the past. Ive been gone out of state and just came back yo rent again. thanks so much!

Super clean facility, thank you Gabby for great customer service.

Gabby is the best! I actually came in so frustrated with another storage facility close by and Gabby turned my day around. Storage is clean and convenient to get to.

Gabby the property manager is hands down the. East. She always has a positive attitude and greets me with all smiles. Definitely makes moving less stressful.

Gabby was friendly and is very helpful. Able to answer all questions and even asked questions to figure out my needs.

Clean well kept facility. Friendly staff.

Gabby is very helpful and out of all the public storage we’ve been to , Gabby is the only one who isn’t short with conversations and is incredibly helpful! She walked us to storage unit , she explained everything that there is about the way the storage unit works, she helped me out a lot to get the best deals and she really makes me feel more comfortable being at this public storage than other ones.

Gabby is a wonderful person to work with every time I come over for a storage. She always treats me wit great customer service.....

10 out of 10, highly recommended extremely good customer service and awesome location. I was hub by Gabrielle or Gabby and found an awesome unit. Best customer service ever

I am sooo pleased & been so greatly helped by Gabby's service, kindness, knowledge of her job her professionalism & pleasant attitude, she is to be commended & I will refer her & Public Storage to everyone I know. R. Nolen

Gabby means so much and she is a good manager. Wish to keep here as long as possible.

I have been coming to see gabby for everal years now for our business needs!! She’s always helpful and always finds us the best units nearby!! The short hours mean nothing for outstanding service!!!

Can't say enough of this property manager Gabrielle. She is the sweetest. She's polite, professional, always greets her customers with a smile. She always keeps her property clean. It's just a pleasure to come here. I really recommend this property for anyone looking to store stuff.

Gabby greeted me with a smile. She was very helpful answered all my questions and the property was very clean better than other public storage properties I’ve seen. Will recommend this public storage to family and friends!!

I had a great experience everyone was very nice and helpful. If you need a space to rent come here. They get 5 stars 🌟…thank you so much!

Nasira was so helpful in my stressful move, she's very knowledgeable and was so nice..

I need it a space to put my things and this place its great............

Very good customer service by Nasira she answered all my questions and explained the lease.

Super easy checkin, Gabby was super helpful and efficient. Space looks clean and dry. (Caveat,: new customer, cant speak to actual storage longevity yet, but off to a good start!)

Great Service!! Gabby was very helpful and professional!! Showed me my storage unit and answered all my questions!!

She is a good excellent person good with customers do not lose her she's one of the best

They keep the grounds very clean the manager and service are excellent I appreciate the patience that they have for you And will accommodate ways to help you great location

I started off doing work at this location about a year ago (I am a locksmith). Gabby is not only helpful with me, but her care with the customers gives me the confidence to put my own belongings here. See you when I move Gabby!

Customer service was AMAZING!! Gabby not only greeted me with a smile but made me feel at ease when showing me the different size storages available since I was unsure of how big I needed my space to be. It did not feel like she was selling me, she actually explained the best way to store my items in both spaces. Being that the difference between the 2 sizes was $7, I went with the larger space. She explained how to drive up to my space and how to get out with patience. And lastly walked me though how to use the app to make opening the gate for access easy! Thank you for such a good experience Gabby!

Gabby is nice and courteous. Great customer service. The storage facility lot is big and clean.

The on-site manager Gabby is amazing. Super friendly, answered any and all questions I had. She was extremely helpful, great service!!!!

Gabby was absolutely wonderful to deal with. I’ve been searching for storage for some time. For me it came down to price and customer service. I want to feel as if my stuff is held somewhere where they actually care that it’s safe. Gabby was extremely helpful all while maintaining a courteous and professional attitude. If only more people were so customer service oriented.

Good experience, easy and comfortable. Pricing is good as well compared to others.

Gabby was great!

The on-site manager/ front desk is awesome! She not only gave great service she went above and beyond! Best best thank you and be blessed💯

I called to get some information about renting a unit here and Gabby, the manager, was very friendly and helpful! I am so glad I called ahead of time and I will be for sure renting here and recommending this location to everyone!

Claudia was extremely friendly and helpful. Really clean environment.

Gabby is extremely helpful and amazing. She has helped the company I work for a lot, always polite and easy to work with. Thank you!

Gabby was super helpful and she stayed ontop of the grounds as well!!

In till what time i can get in the public storage

Pretty chill facility. The process was easy, Gabby was very helpful and attentive. Would recommend.

AWFUL AWFUL!!

Come on in and say hi! Gabby is really friendly, cheerful and knowledgeable. Looking for somewhere safe to store tour belongings, she's got you covered!

Very clean property and nice people. Been renting here for a while there’s a lovely lady who lives on the property and a guy who is there sometimes who are great.

Friendly and fast service. Gabby and Maricela are wonderful. Thanks a lot

No camera cover this place, get my two motorcycles stolen here. Policeman told me this place got stolen very common. Please avoid here if you can. My comment get deleted twice. The open hour of the public storage is same as you working hours.

Working with Gabby was a pleasure. Moving is not easy. She was very helpful and patient. Knowledgeable about the area and units. I had a lot of questions. She was able to answer then all. Hopefully, the experience with Public Storage for our duration of use will be as pleasant as this.

I had to move my things to storage last minute and didn’t have time to grab a lock before the office closed. Crystal was very helpful and had the office temporarily lock my unit until I was able to come in the day after to replace my lock. She was very nice and professional during the entire process, which made my stressful move a lot easier.

Gabby was nice as always while assisting us with our needs. Specially when our unit got broken into, Gabby went above and beyond her duty. She made sure to contact us with updates and has offered to move our unit the same day. Her District Manager was so caring that he made sure we got what we needed. It's always hassle free and easy dealing with this location. Gabby always stays on top of what we tenants need to do on our end. Come in just for the friendly service 😁

My experience here was amazing, Gabby was so helpful!

Great property, Gabby was very friendly and helpful ,well educated in her experience and position for public storage and would recommend her facility to all .

Man cave away from home 😊👍

What great service, Gabby is by far the sweetest and great at her job. She goes above and beyond to meat the needs of her customers. Quality care, and a nice clean facility. I would definitely recommend if you need a storage space in this area! Thank you gabby for your kind a friendly service.

Gabby is totally awesome she definitely goes above and beyond to make sure her customers are always taken care of. She has A1 service hands down. She did not have the actual size I needed due to her being full, however she helped me find the right place. I would recommend this public storage 100%. overall 5 stars for sure quality service and care. Thank you gabby. 😊

Rented a small storage from this location. Loved they were all 1st floor. Loved the customer service Gabby gave us. She was super helpful and very nice. She did a great job in explaining the whole process as it was our 1st time renting a storage. Price was a little steep for the small storage we rented but it was last minute (literally rented last minute- same day we needed to move out) so I didn't get a chance to research prices or any offers (totally my fault) but definitely recommend this place because their staff (Gabby) was super awesome and the place was nice and clean - well kept. Thank you Gabby for your amazing customer service. 😊

Good service

Great person

Public Storage offers contactless signup, whcih is awesome. Unfortunately I wanted to inquire about the $1 first month rent once I saw there was a $24 Admistration fee. Sadly, my unit didn't qualify for the $1 first month rent, which is the reason this is a 4-star instead of a 5-star. The rental contract was painless and touch screen. Since Public Stirage has a special lock for their non roll-up doors, you're also forced to buy a lock for $19.99 + tax. Fortunately Gabby was quick, knowledgeable and efficient to earn a 4-star.

Thank you Gabby for offering your assistance and going on and beyond in customer satisfaction. You rock! Keep up the great work and thank you again for making it a smooth process to obtain a storage unit for my dad!

For the 5 years I have been with this exact location, everything is ok until someone decides to rob you My storage unit just got robbed yesterday(08/22/2020). They said it was just last night. Ok, you sure it was last night only? Cause there were at least 7 storage that got wrecked as well. Also they don't have any cameras besides the front cameras? Then the insurance they offered only covers $5,000? Well I lost $12,000, so only $5,000 will be paid off? On a good note, their staff is always nice.

The manager (Gabby)went out of her way to assist me, find a more comfortable storage within minutes because my storage unit jumped up $205.00 a month, I explained to the storage manager I’ve been here over 25 years.Gabby researched and found a unit the same unit size as my old unit, the only catch was I have 24 hr time limit, she’s a Godsend , truly someone who’s up trying to help someone she doesn’t know, there should be more understanding and helpful professionals like Gabby, thank you so much Gabby, God Bless you P.S. I went from a $205.00 storage unit to a $94.00 storage unit, I give this storage unit on Whipple Rd. 10 beautiful gorgeous STARS, amen!!!

Friendly staff, clean environment. Great rates too!

Easy access

Gabby was really nice when we went to check out our storage unit. She was super detailed and instructional on how everything works with having a storage unit. Super nice and welcoming to me and my family.

Gabby was such a big help she treated me and my 1 in a half daughter great. Couldn't have asked for anyone better.

Gabby a pleasant very understanding and go to spot today

Gabby was very helpful an polite.

Service was prompt and courteous

Gabby made the process as smooth as a hot knife on butter! Definitely recommend!

The best debony

I had a great experience that’s to the amazing consumer service from Gabby! I highly recommended that everyone who needs a storage unit to come here!

Gabby is five star customer service! She gave us the best deal and let us see the space before we made a decision!

Gabby was very friendly and explained everything in thorough details . Made the move in process very easily :)

Great service,...awesome

Thanks to Gabby for excellent customer service & for helping me find the right storage that perfectly fits my cars

Awesome friendly and knowledge

Gabby has excellent customer service. She helped me out with all I needed. Went above and beyond. Would definitely recommend this location.

Gabby did a wonderful job of customer service. I would recommend this facility should you need to store items not used at home.

Nichole at the Hayward location on mission was great. Arrived right before closing and she helped me with everything I needed. I did feel rushed she showed me my option and just took care of me. She was very kind respectful and second to none on her customer service skills. I would refer this place to anyone especially having a manager like Nichole. Thanks again!!!

Great location. Gabby was very helpful. Highly recommend!

We’ve really enjoyed public storage. The pricing was affordable and Gabby the manager who’s usually there has been really wonderful to work with.

Gabby is always polite and always smiling. Great service

Gabrielle is always help full Every time I am here

Now that i have renting the storage facility for over 2 years now, it is very expensive. Over $200 per month. Especially troublesome when we experienced 6 months of rat infestation before they would do anything about it. I am considering make a move to a closer & much less expensive storage facility.

Excellente efficient customer service!

Gabby was great!!!

Service was awesome! Gabby was excellent!!! Very informative, I did not feel rush to sign the contract. Friendly, love the service! Thank you Gabby.

Super easy getting my storage space thanks to Alice! She’s really friendly and works efficiently and definitely made me feel so welcome! All done in less than 20 minutes!

There is no one ever in the office..

Gabby was friendly, professional, and efficient. We were able to got our unit within 20 mins!

Morell she very friendly n she doing a great job..

Fantastic facilities, I highly recommend it!

Brought a new customer in. I already have 2 storages. Sha, for always being professional and giving everyone customer service, Tytyty. Hector The new lady behind the counter, Gabriella is very professional. She has a good customer service voice when she kindly reminds me of my monthly payment coming up. When I see her do her rounds in the facility, she will kindly correct clients who are breaking some basic rules: ie. keeping the roll up completely open when working in the storage, or no smoking in the property area, etc. My family and companies have used this facility for over 20 years, and will continue to do so because of great employees like Gabriella.

Gabby was awesome very helpful and informative!

Gabby was great and helpful

Alice! Extremely knowledgeable, helpful, and patient. Turned a mind numbing situation into a pleasurable experience. Highly recommend this facility...

Great service and very professional..

Fast service and friendly from Gabby

I love Gabby in the front office she's a wonderful wonderful manager the facility although could use some alarms may be a little bit better security but overall that has nothing to do with Gabby she does a great job she's very polite very nice always willing to help and I believe that you guys need to give her a raise😷

The person assisting me was super helpful. Very nice and patient. Appreciate all the help.

Gabby was absolutely wonderful. Exceptional customer service. Quick and very professional. Thanks again Gabby.

Gabby took the time to explain and showed me the storage units available. Excellent communications and customer service. Thank you!

Awesome place! Really helpful and friendly staff. Shout out to Gabby and Phoenix - you both are great!

Great place and amazing, friendly staff 🌟

Gabby and Alice are awesome customer service 5 star property nice and clean highly recommend

Awesome service! Thanks!

I was helped by Gabby and Phoenix and they were awesome!

Alice and TK were very helpful and courtious the property is clean and kept up well, they made my experience fast and convenient, highly recommend

I give Alice R. 5 stars. This facility might not look high end but the staff here make up for it. They recently just had a fire and my unit was affected by the fire. This staff worked fast to help get me into a new unit and are all very friendly. Alice worked her magic to do everything she could to keep me renting here. Ive been stressing on what was happening and Alice R. went above and beyond for me and for that she deserves more than 5 stars. I cant thank her enough.

Gabby is great, she listens and is very respectful and kind! Customer service is awesome!!

Customer service: top notch. Very friendly staff and very helpful with any questions i had.

The Young Lady Gabby Was Amazing!!! She Provided Exceptional Service And Answered All My Questions!!!! Definitely Recommend This Facility !!!!

Having never rented a storage unit before, Gabby was able to provide the most out of this world experience when searching for the best one. She gave details and made us feel comfortable and confident with our choice, that's not even including her warm hospitality and welcoming demeanor since we walked in. Highly recommend visiting this site for your storage needs! Updating again as we needed to use another unit and who happened to help us? Gabby! Her helpfulness is unmatched. We were having difficulties juggling our child, and she showed great understanding and patience with us. Great choice of an employee, highly recommend!

Gabby Was Really Helpful I Had To Make A Payment For A Different Location Also Had Questions About Some Moving Spaces , She Was Very Knowledgeable About What I Needed With The Information I Gave Her , I Appreciate The Customer Service Thank You!

Came in to buy some boxes and Gabby was so nice helped me with all my needs. Great customer service!!

Morell showed me the best experience in getting a storage she was really helpful. She went step by step through the whole process. Overall she was great I highly recommend her

I received great customer service from the manager Gabby . I highly recommend this Public Storage.

Gabby was very helpful.

Morell helped my husband & I today. We rented a unit with her. She was so helpful & sweet. She made a very dreadful situation completely easy. Having to move isn’t the easiest or most welcoming thing to deal with. Her making the rental process so easy & quick was very much appreciated. One less stressful thing to worry about. She knew how to do her job very well. She was knowledgeable & very welcoming. Thank you Morell!

Great experience working with Munell. Very polite, great prices and very clean place.

I came in to make a payment today for 2 storages. She was able to help me with my payments and also answer some questions I had about my accounts. She was very helpful

Gabby was very helpful,will recommend anyone to public storage.

Claudia and Akeelah were friendly and very helpful.

Nice and clean location.Thanks Claudia & Akeela for your help!

Thanks akela for your patience & the place was very well kept. I look forward to renting again.

Came here because i’m in the process of moving and needed information. Akela was extremely helpful she answered a lot of my questions.

I highly recommend this facility. Claudia and Michael were extremely helpful. Their customer service was outstanding.

Very good customer service highly recommended.They are both very friendly.My husband and me we are giving them five stars Eric and mickle give us very good service!!

I Recommend this place Cynthia always helpful

This place is very clean and the Lady that helped us was very helpful..

Claudia was really nice and informative of the unit!!!

Manager Gabby at this location was extremely helpful. She was very patient explaining our options and the details. The customer service provided by Gabby was definitely a 5 Star!

I went in to check prices and my husband and I got a 5x8 and a few boxes

I had questions about the storage be side I'm moving next month and Gaby helped me with all the information I needed plus helped me with moving supplies! Great service!!

Morell was very helpful, great service, great place , clean place as

I went to buy a box and Gabby was pleasant to speak with! She’s very professional and I enjoyed talking to her

Honestly had the best service. A female by the name of Gabby helped me move out today and she was just awesome thank you so much! Couldn’t have done it without your help.

Jordan was amazing she was very helpful, she answered all of my questions,had no problem at all

Marissa was super helpful and has such a great personality! Very happy with my service today

Nice staff. Very friendly

I came into this public storage to get some packing supplies and I loveeeeee Gabby!!! She has such great customer service and is very knowledgeable. She helped me with items and pricing for units as well!!! I'm so happy to have received such awesome service!! I highly recommend this facility and its staff!!

Maricela was great. My move in was easy

Gabby was very great at helping us find the storage space we needed.

Gabby was very helpful , fast , and sweet !! Loved her service !!

Erika did a great job

I would like to thank Erica at 1639 whipple rd. Hayward,CA. Public Storage facility for being so kind and professional. She was able to answer all my questions without hesitation, and make me feel comfortable with her charming personality. Prior to arriving at the Public Storage facility on Wgipple, I have visited several other storage facilities. Erica was so friendly, and honest. Erica was able to convince me to rent out a storage unit at that facility. I was surprised that she was not the facility manager, I would recommend to the owners at 1639 Whipple rd. Public Storage that it would be to their advantage if Erica were the Facility Manager. Again thank you Erica for all your help.

Erika did a great job helping me

Erika help me with my payment and was very helpful and nice great service definitely making my payments here from now on 👍🏽

Erika did a great job. Thank u

Erica was awesome..great job you need more employees like her!!!!

Sha service with a smile happy to talk to great personality should have more women like her working in the office get rid of the guys give her a raise she's worth it very few people that get along with their customers and the ones they don't get along with she still smiles and then

Sha is always helpful and has great customer service

On 7/13 I rented a unit from this facility. I loaded up the unit over the next week or so and have just arrived here today (7/24). Someone unscrewed the bolt that public storage provides and stole some of the contents out of my unit (while both my locks are still in place). I contact everyone including the District Manager (Richele Middlebrooks) and the Regional Manager (Helen Pezzotti). I filed a police report and took note of a few things: 1) this facility has NO security cameras. The only 2 cameras are located in the "office" and pointing and one of the gates. 2) most of the units that are not roll-ups have screws instead of bolts making it very easy for someone to just use a tool to unscrew the locks and easily access any of these units. 3) the people who work here do not care about customer service and making sure your belongings are secure. They will do the least amount possible to ensuring your personal property is safe. So I would not rent from this facility again and if I didn't just move my belongings and hire movers to do so I would move my things out of this facility. For now I have secured their insurance (which this was probably an inside job anyway) and will hopefully find a permanent place for my things within the next month so I can get it out of this facility which provides NO SECURITY AND NO CUSTOMER SERVICE. DO NOT RENT HERE IF YOU HAVE ANYTHING OF VALUE!

sha, has been exceptionally helpful in getting me settled in with the right unit that was essential for my needs. Also, she has been a delight to work with, always willing to be helpful, going yhe extra mile for her customers. Thanks Sha for all your help.....

Sha was very helpful and was able to accommodate my needs for storage. Great customer service.

Sha has good customer service very happy with my unit

Great location. I have a large unit, which allows me to stay organized

Erickavwas fantastic. so helpful and accommodating to my needs with a great attitude .

It's been a great time here at public storage. So close to my my house!

Thanks sha for all your help great customer service

The people, ana,sha,is very friendly. That's why I like.

The service was quick and professional, sha was very friendly and helpful thank you.

Shame was wonderful and gave us great service

Thanks to sha for all her help today with my rental she was fast and knowledge she gave great customer service she gets 10's across the board

ShA HAS GREAT CUSTOmer service thanks

Sha has great customer service great place to store thanks

Property manager sha is awesome. Very helpful and courteous. She got me the right unit for the right price. I highly recommend renting from her property.

Property manager was extremely polite and helpful and property was clean and unit was well lit. I would highly recommend seeing Sha if you need a space to store your stuff. She said she cares about my stuff like it's hers

Sha five stars plus very helpful and nice place to rent

Sha the manager is always helpful would recommend to friends to rent here

Sha is very polite and helpful. She assisted me with getting the best size unit. Sha is very knowledgeable. I really appreciate her help and would definitely refer this location to people who need storage.

Sha provided excellent customer service!! She was very nice, polite and helpful.

good services

Sha is very nice,

helpful

Every thing was fast easy staff is very friendly

Been renting at this location for years and Sha is always so friendly and helpful.

Tiffani was helpful recommending me the right size boxes I was going to need to pack my house.

Customer service was outstanding, very helpful and courteous, answered all of my questions in a polite and professional way, very clean and well maintained.

The staff here Sha and Tiffani are wonderful so helpful with my needs whenever i come in with questions or issues with my unit the place is well kept very clean i would definitely recommend this location to anyone looking for storage ask for sha and tiff they are awesome 😉

great facility and excellent customer service from sha would recommend

I have been storing here for 3 years now, and am very satisfied with this facility, especially the service I get from the staff. Sha has been extremely helpful with any needs I might have. And done with a pleasant personality to go along with her high degree of professionalism. Imight be here a while, lol.

Area is nice and secure. Storage units are clean and we'll kept. Management is also very nice and helpful. Thanks to Sha for helping us out.

Sha is very helpful. Great place to store.would.recommend

I have just left Public Storage at the end of last month. It's been about a year since I've been renting at this property. Sha is very knowledgeable and is eager to help the customers. She works very hard and practically lives there! She's there all the time and provides excellent customer service. I highly recommend renting from Public Storage on Whipple Rd. The place is clean and I do feel safe when I'm there. If I ever need to rent out another storage unit, I will be returning back to this one. -BMC

The manager Sha & everyone I've worked with at this location have been nothing but great & provided the best customer service! If I had to get another storage, it'd be only from here! I would rate 10 stars if I could! Thank u Sha!!!!

Sha has great customer service when I come here to make my payments

Great service thanks

Was promptly assisted by Sha, she was very helpful and knowledgeable. Made me feel welcome and very comfortable with my decision to use this facility...........

Sha, has saved my day, by allowing me to make my account up to date. Thank you so much and happy holidays!

sha was great ,she took care of all our needs.

I needed a storage unit quick. I contacted several storage facilities and all the prices were through the roof and the customer service was terrible. I contacted this location and Sha was very professional and helpful. She was very friendly and customer oriented. She worked things out for me in a heartbeat. I was in my unit within minutes. Thankful Sha for everything.

Sha is always so helpful and is willing to go above and beyond her duties to help me! Everytime I come in with questions or concerns, she always gives me clear options and detailed information. She has worked with me in getting a unit that is more cost effective. Thank you!

Sha was more than helpful in finding me the right size unit for items i was storing and explaining how the rental agreements work with public storage

Great customer from sha the property is well managed and my unit works for my needs

On Wednesday, July 29th, I went online looking for a storage unit. The Public Storage at 1639 Whipple had just what I needed and for a great price. I got a call from Sha within 10 minutes of making my reservation online to confirm all the details of my reservation. I wasn't able to answer the phone at that time. Sha called me back the next morning and was very patient when she got my voicemail again. I was finally able to get Sha on the phone and we confirmed a time for me to come in. I finally made it to the property to complete the rental agreement and get my keys and Sha was so kind and helpful. She was polite and informative and what mattered most is she got me in and out in just a few short minutes. I have rented at other properties and never had an experience like this! All in all this was an all around great experience!!! I would definitely recommend this property to my friends or family.

Great customer service thanks sha

Thank you to sha for the wonderful service she gave helping us with our moving needs

OMG!!!!!!! I came in looking for quick and easy service and that's exactly what I got. Tiffani was perfect she was very knowledgeable about the space in question and was not bothered by my many questions and there were quite a few with it being my first time using public storage. Tiffani made me very comfortable with having my things stored she smiled and was very patient with me every employee should be like Tiffani my overall experience was great her smile may have been the highlight of my day I'll definitely be trusting public storage with more of my things.

Sha gave great customer service today with helping us out with our needs

Had a great experience the employees were really nice thanks sha

sha and Dana always gives great customer service

Thank you to Sha today she gave Great seevice

great customer service great facility the manAGER sha was really helpful thanks

I had a great experience with Dana, she is very kind, compassionate and understanding of my situation and having to move. If I had more time to write and actual letter to her manager I would. She is a very good employee and a wonder person! I appreciate being able to store at public storage.

Property manager sha gave me great customer service and helped with all my needs facility is clean and well maintained

Sha helped me find the right unit!!!!

Sha is always really helpful and knowledgeable she makes my rental experience a great one thanks

This property is always clean. Sha is a real cool property manager. Very informative and helpful. Makes renting from public storage fun.

Shay is friendly and professional.

Shay was very helpful, kind & understanding. Thank you the excellent customer service!

Great facility and staff! Sha is super friendly and very professional...best customer service ever!! I highly recommend this place, it is reasonable, clean, convenient and a great place to store your items.

this property gets five stars all across the board. The property manager Sha is just as polite courteous she exhibits some of the best customer service skills that i have had in long a time. she always has he right answer to make feel comfortable about renting. The property is always clean. and well lit. i definitely enjoy my stay here.

Great place to store items, secure, safe, and staff is very helpful, courteous always.

I didn't know that to expect when I went to Public Storage but i was impressed. Dana was such a sweet heart and friendly. She was very knowledgeable. I will be getting a storage here. Thank you Dana.

Shay was helpful on finding the right size & was very friendly.

I went into public storage looking to get a storage and had a very good experience. Dana was very sweet, helpful and funny. She was patient and very understanding. I highly recommend this location for anyone looking for friendly, helpful service, thanks a bunch Dana.

Ms. Dana provided terrific customer service! She was very knowledgeable and professional.

I had a great experience at this location I was helped by a lady named Dana who was very professional and very knowledgeable. She was able to answer all my questions and insured me I was Making a good decision.

I was helped by the property manager Sha. The experience was a great one, very helpful and nice. Would recommend her site if you want a quality experience

Awesome, will recommend anytime. Good service and also told about extras covers boxes etc. Well informed service reps.

Sha is always very helpful in answering all my questions and concerns pertaining rental and my unit. Always a good experience with her

I will have to say that SHA is a STAR!!! I had to rent a space for my sister and son at this facility. Sha was very professional, listened to my griping with great listening skills, gave me some great advice and showed me a great, very clean space. She was very quick and skilled in writing up and explaining the contract, called me at the change of the month with a courtesy call and maintained that professional demeanor the entire time. If I ever have to use a Public Storage facility, I would return here as long as Sha is employed here.

I wasnt too sure about putting my stuff in a public storage but after stopping by this location a very informative young lady name Dana made me feel at ease with the idea...she was very patient and answered all my questions that I had for her...I really appreciate her help

i had a very good experiment with Josh, he was very quick, eficient and courtious go Josh.

SHA IS VERY NICE AND SHE HELPED ME WITH ALL MY QUESTIONS. I WILL ALWAYS RENT FOM HER.

sha has excellent customer service very helpful. Great attitude.!!!

The space was reasonable for the price compared to other storage places in the area. The one thing that was unfortunate was the customer service. When I came to empty the storage, I noticed the lights in it were burnt out so I went to the lady in the office and asked her for replacement bulbs. She gave me some attitude about replacing the bulbs right then which was very unprofessional. Maybe she was having a bad day, hope she doesn't treat other customers like that or they will lose business.

Customer service at this storage is awesome sha is more than helpful it's always clean and none stressful haven't had any problems with my things being stored here would recommend to anyone

Sha, the property manager provided excellent customer service, addressed any questions I had and was very efficient. I prefer the properties with resident managers, this one is great.

Even though I'm renting a space in Texas I come to this store to pay my bill every month which is another thing I really like about public storage you can make a payment anywhere you are the lady that's there is always nice and helpful which i really appreciate especially because I'm late more times than not

Sha is extremely talented very helpful and is a asset to any company

Even in the rain sha has mad my move in experience a great one

Nice storage all the units are drive up very easy to unload the girl and guy that's there are always nice and helpful good place to store

The facility is spacious. It has a lot units to offer it is always clean. The manager is extremely nice and knew how to accommodate me with right size unit.

One of the few storage facilities that I've had a pleasant experience at. The property manager was patient and took the time to explain each step of the process and what I was paying for. Pretty quiet area and I feel comfortable storing my belongings there

Facility is nice and clean and secure the manager shay is always friendly and helpful would definitely recommend to anyone

Great customer service, friendly and helpful.

Very pleasant every time I go to this public storage. The manager is always friendly and helpful.

Was a bit hesitant about putting my belongings in a public setting but after the warm welcome I got from the manager and the professionalism I can be at ease ...wouldn't recommend anywhere else

Long time public storage user - the key pad always denies access at this location. The manager needs to reset each time you enter. And if you want to use the premises when manager is not around, there is no way. Nobody picks up phone either. But if you are using this facility during manager business hours, this place is decent.