Public Storage Self-Storage Units at 1961 E Bayshore Road, East Palo Alto, CA
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6
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
One-time $29
admin fee applies.
Nearby Self-Storage Locations
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
See what fits in different storage unit sizes
At Public Storage, You'll Always Find...
- Convenient Storage Solutions
- Keypad Access
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Self Storage FAQs
Self-storage prices vary by location, unit size, features, and availability. Smaller units typically cost less than larger ones, and indoor and climate-controlled units may be priced differently than standard units. Public Storage offers month-to-month rentals, so you only pay for the time you need.
Specials vary by location and unit type, so checking current rates and promotions in your area is the best way to find the most up-to-date offers.
Start by taking inventory of what you plan to store and how often you'll need to access it. A small 5x5 unit often fits boxes or small household items, while medium sizes like 10x10 work well for multiple rooms' worth of belongings. Larger units, such as 10x20 or 10x30, are designed for bigger items or business needs.
Indoor Storage Units: Located inside a building with hallway access.
Outdoor Drive-Up Units: Ground-level units you can drive up to for quick loading and unloading.
Climate-Controlled Units: Designed to help maintain more consistent temperature and humidity levels. Availability varies by location.
Vehicle Storage: Options may include parking spaces or enclosed units for cars or small trailers.
RV or Boat Storage: Typically offered as open or covered parking spaces at select locations.
Business Storage: Units suited for storing inventory, equipment, or supplies without the cost of commercial property.
Features and availability vary by facility.
Outdoor Drive-Up Units: Ground-level units you can drive up to for quick loading and unloading.
Climate-Controlled Units: Designed to help maintain more consistent temperature and humidity levels. Availability varies by location.
Vehicle Storage: Options may include parking spaces or enclosed units for cars or small trailers.
RV or Boat Storage: Typically offered as open or covered parking spaces at select locations.
Business Storage: Units suited for storing inventory, equipment, or supplies without the cost of commercial property.
Features and availability vary by facility.
Climate-controlled storage helps maintain more consistent temperature and humidity levels inside the unit. It's commonly used for items like books, fabrics, electronics, or other belongings that can react to extreme heat, cold, or humidity. Climate-controlled storage is available at many—but not all—locations, so availability depends on the facility.
Drive-up access refers to a ground-level storage unit that you can pull your vehicle right up to. This makes loading and unloading quicker because you don't need to use hallways, elevators, or stairs. It's often chosen for storing larger items or boxes you'll want to move in and out easily.
Some storage facilities offer 24/7 access as an added feature, while others provide extended access hours. Availability varies by property, so it's best to check your location's access hours when renting a unit.
Common security features include:
• Gated access with individualized entry codes
• Bright lighting throughout the property
• Onsite staff during office hours
• Video surveillance
• Well-maintained fencing and facility grounds
• Storage unit locks available for purchase
Features can vary widely by location, so reviewing your facility's offerings is recommended.
• Gated access with individualized entry codes
• Bright lighting throughout the property
• Onsite staff during office hours
• Video surveillance
• Well-maintained fencing and facility grounds
• Storage unit locks available for purchase
Features can vary widely by location, so reviewing your facility's offerings is recommended.
Convenience depends on your needs, but many renters prefer:
• Drive-up units for fast loading
• Indoor units for hallway access and comfortable entry
• 24/7 access where available
• Month-to-month rentals
• Locations near home, work, or major roads
• Online account management and payment options
• Drive-up units for fast loading
• Indoor units for hallway access and comfortable entry
• 24/7 access where available
• Month-to-month rentals
• Locations near home, work, or major roads
• Online account management and payment options
Public Storage maintains facilities with routine property checks, regular cleaning of common areas, and ongoing pest-control efforts. We also provide clean, well-kept hallways and entry points, and staff monitor the property throughout the week.
Reviews ( 217)
Toteana an Karen are amazing an truly helpful
Staff is amazing here an very helpful found me the right location an price
I can’t say enough about how amazing the staff and service at the East Palo Alto Public Storage has been!! My son is a student at Stanford and we needed to storage his things for the summer. We live far from the school and they went above and beyond to help him with a smooth move in and out of his storage unit. 5 star service!!!!
totean and Karen they are amazing an always very helpful
I’m thankful for toteana and Karen for getting my rent lowered thank you ladies
Agarré un Storage y pasé dos horas tratando de abrir la puerta el código no era correcto y les decía y no me dejaba entrar
Toteana is the sweetest. 🖤 Helpful & Knowledge.
be safe and clean. You have to be careful when you come out of the parking lot into the street
Staff was amazing and very helpful to get me the assistance that I needed.
They increased my unit rent by 30% after 1 year of having the unit, which seemed exorbitant to me. In addition, there were other units with the same accessibility and the same size available for $100 less a month than my original rent. I called and complained about this, and they did delay the raise on my rent for 3 months, but that’s it. So I wound up reserving a new unit online and moving all my stuff from one unit to another, for basically no reason other than to save on money. Also, when you call public storage, they cannot offer you rates you see online.
There are limited options for storage in Palo Alto so I’m not planning to move out, but the business practices here are predatory, you have been warned.
The storage units themselves are mostly fine. My original one had a lot of sharp screws sticking in through the sheet metal, which I didn’t like, but my stuff has been safe and dry, hence the 2 stars instead of 1.
Really enjoy the staff that helped me get my storage unite. Really like the price, price is very affordable unlike other storage facilities that cost so much more. Thank you Public Storage!
Today, I went in with low expectations to the east palo alto location to rent a space. Although, they absolutely blew me away. I have been nervous about getting a storage unit but I was glad to be very well taken care of by Toteanna, Karen and Beonkaa. I had made a reservation that did not fit what I wanted to store but they had set me up with the most perfect unit for a good price. I am very thankful I got the pleasure of meeting these three ladies.
It’s always something with the gate and at critical times there is no access. You’re things will be locked up and you can’t access it. It happens at least once a month and it takes days to fix.
Tatiana the property manager tries to uphold the policies and give great customer service, but the functionally the gate is undependable.
Came here last week to help my mom move to a smaller space and totanan was more then helpful getting us in the right space and for a good price thank you for taking care of us
Been here for 3 years toteana and Karen are always helpful and keeps the property clean
The worst . Says it’s open but doors locked and nobody at the counter.. PLEASE DO BETTER… I’m taking my business elsewhere
I had a great experience primarily due to the extremely helpful staff (Ms. Toteana et. al.). I've been a customer for around 10 years, and have been disappointed by the increasing degree of dismissive, unhelpful, abscent, and generally rude staff. In contrast, Toteana was so patient, polite, and helpful. The other staff member (I didn't catch her name) also contributed and was quite knowledgeable. I originally intended to get a new unit elsewhere, but I am staying because of these two. I hope management recognizes the value of these two workers (April 13th, around noon).
Very poor experience. Rude staff. Gate is broken for months without being fixed.
It's nice to come in and speak with a live person. Toteana provided superb customer service. I totes love it here.
Toteana helped rent good space and get app on phone.
Fast and efficient.
Tatiana she was superb very helpful insightful help me out show me where my box was she needs to be promoted to a manager or something thank you so much Tatiana East Bayshore location close to IKEA
This is a great location. Tatiana who works there, is very helpful.
An absolute mess of a business. I was able to reserve a space but not pay for it—online or by phone. I showed up twice to appointments to do paperwork and they were no-shows at the office both times. And then they told me they had given my reserved space to someone else. The one person I spoke with at the local office was nice, but their main customer service line was completely useless. One of the worst customer service experiences I’ve ever had.
Also: the corporate headquarters PR person called me by phone to try and smooth things over and asked me to edit my review. I'm pretty sure they make up bogus 5-star reviews to compensate for all the terrible real reviews they get.
Toteana is great
Toteana Is So Amazing At Her Job , Very Kind ,Knowledgeable And Handles Everything With Such Patients And Care . Thank You Toteana For Caring
Toteana Is very helpful! Amazing customer service
Despite staffing shortages, Toteana is prompt at returning phone calls. I was stressing about renting a space this past weekend and she reassured me that she would be available for me upon arrival. 5 star service and 5 star attitude.
Toteana was helpful in helping transfer spaces. Very intuitive and kind gal. Grateful for her help.
Toteana was helpful with my payment !
I came in to buy merchandise and Toteana made sure I had what I needed for my big move. Appreciate her so much!
Toteanaaaaaaaaaa is the best
Got the storage I wanted with employee Rochelle patiently showing me the options. Very helpful!
This review is specifically regarding Rochelle who works at Public Storage. As a first time storage unit renter, I would highly recommend Rochelle because she made the renting process simple and painless -- ensuring that I was able to get into my storage unit set up in time for my move. She took the time out of her day while working over time (on a Saturday night!) and helped me with an error on their online system. She was incredibly helpful and I couldn't ask better experience. Had it not been for her, I likely would’ve cancelled and not used Public Storage because I kept getting errors while trying to complete my e-rental online, but because I got on the phone with Rochelle she made the process so much easier, and overall, I just came away feeling really good and with everything all set up.
The ladies in the front desk were very helpful and kind they help me find a storage with a great deal.
Angel had great customer service very helpful and fast super friendly will recommend this storage great deals no contracts
If your going to the location all the time to pay like me There also a way to make payments on the public storage.. you can also make partial payments on the app if you doesn't want to pay the full amount the writing is highlighted in blue under the make a one time payment tab
Sean was a great help!
Nice attitude attention 😇 deserve double salary 👏
Jennifer was efficient and friendly.
I was having issues with my account. Elsie really helped me with getting access and adjusting the late fees accordingly.
Great customer service from Elsie!
Elise the property manager is doing excellent job. very friendly and knows the job vey well and helpful .
Elsie was absolutely amazing I will be using public she was very kind and gave me amazing service #aboveandbeyond
Elsie was awesome! Very professional!
Gracias a la amabilidad de la señorita Elsie (property manager) logré reservas una unidad de almacenamiento, gracias Elsie y a su equipo en la oficina.
Prompt, informative, friendly, goes beyond what’s necessary to make you feel welcome! I’ve even referred two friends who thanked me when getting storage spaces through Elsie the property manager!
And she's only getting better. Right when I think she can't , I get surprised.
Elsie has EXCELLENT customer service. Very helpful and answered any questions I had.
Elsie was very helpful with the services that PS has.
Thank you Elsie for all the help , you are amazing. Always looking out for your customers
Very nice place and the property manager Elsie was such a great help! She offered me a better and more affordable option.
Good service
Thank you the manager Elsie she the best make it easy and fast super friendly... easy to book storage unit I have rented few storage units here for over 6 years...!!!
Property manager Elsie provides excellent customer service. She resolved the issue with my account immediately. She is one of the best Public Storage reps in the area hands down. This property is also very well kept. Thanks for the help.