Public Storage Self-Storage Units at 830 N Rengstorff Ave, Mountain View, CA

I recommend finding a climate controlled storage. These storage units are extremely hot during the summer. I went to my storage today and felt suffocated and difficult to breath due to the extreme heat. They really need to put warning signs up or at least put in a ventilation system. If you store electronics it will be ruined due to the heat and moisture. Buy DampRaid or something to absorb the moisture.The units are made of cheap plywood and there are gaps in between units which means if the surrounding storage units bring in bugs they will escape to your unit. I’ve seen spiders, flies and other bugs in my unit and I had to buy bug spray. There is no light in the units either so you have to use a flash light. The price isn’t worth it and if I wasn’t moving out of state soon, I’d move my stuff to another storage company. The price is expensive for what you get.

Have had my storage since 2014 and management is really the best here. I went to another storage facility prior and Ed really goes beyond the help I received there. He really is helpful and helped to set up my space and reserve it sight unseen.

Çok ilgili, çok yardımcı, sabırla destek olmaya çalışan bir çalışan bütün işlerimizi hızlıca halletmemize yardımcı oldu. Çok teşekkür ederiz

Quick and easy access, and available after hours.

Incredibly helpful service! Wonderful, even during off hours. Made my moving much easier.

Ed and Jenny went out of their way to help us. Highly recommend this storage.

This place sucks, elevators stopped working twice and we were on the 3rd floor with our stuff. There's never any carts available that aren't broken. They keep raising the prices after a couple months I started paying 70 dollars and now I'm almost at 290 with insurance. Avoid this place!! This company sucks honestly glad we are moving to another company owned rental storage.

Very helpful and a really nice guy!

Unit was very clean and management very helpful. Thx!

An outstanding experience. Ed has been fantastic to work with, great communication, and a genuinely nice and professional person. The units and facility are clean. Would highly recommend.

Muy bien servicio y excelente persona 100% recomiendo

Ed is very nice person, kind, he helped me find the space to fit to me. For many years, when i come here like to see here. Thank you so much Ed!!!

I had a really great experience renting a unit here. Ed was very helpful and answered all my questions with kindness and patience! I’m renting a 10x10 and the space is clean and secure.

The manager is super supportive, great service!

We love Public Storage on Rengstorff in Mountain View! Ed is always very nice and helpful! The units are kept so clean-it’s hard to believe it’s just a storage facility!

The owner was very nice and personal, making sure I was good to go during move-in and check out. He was helpful with my multiple changes to my move-in date too!

Ed is great! Been renting here for over half a decade and we’ve never had problems and the location always feels secure.

Update: Twice I've been stuck in the gate. The app doesn't work or my gate code. There isn't an after-hours number displayed. I would never rent from Public storage again! Update: I've only rented from here a few months and already received a notice about a drastic rental increase. With no light and wood flooring in the storage unit, I don't think it is worth the price. Friendly staff and easy move-in. I love using the app to open the gate! I found an excellent move-in deal online. The cons are: -No lights in the storage unit, and since the units are dark wood, it makes it harder to see inside your storage unit. -The storage units have wood panels and flooring. I worry about terminates and moisture. -I wanted to use my own lock. When you rent online, a lock is automatically included with an extra charge. -Only one way in and out. -Be careful when leaving because cars are parked on the street blocking your view, and it is difficult to see oncoming traffic and pedestrians on bikes.

Ed is very nice and helpful! Willing to offer discounts too.

Ed is an amazing gentleman, the customer service that I received was above and beyond.

I have seen it many times but not inside of the place even though I have been getting many job offers from everyone and heard that there is more jobs near by the location.

I’ve rented here for 10 years, Ed is always wonderful and helpful

I rented a 10x10 indoor unit on the second floor with them. I started on 2021-10-03 and here are the updates in prices I have experienced. 2021-10 : $161 2022-04 : $219 (36% increase) 2023-04: $290 (32% increase) These adjustments to price are clearly much higher than inflation and COA. The location manager (Ed) is a nice person and I have always had good interactions with him. However calling them doesn't help because it goes to voicemail. The unit is just ok. The walls are made of plywood and there are big gaps at the top so that air (and whatever else) is shared by all the units. I still use dehumidifiers. :shrug. It has a wooden floor and there is no light. The door is a roll-up shutter. The elevator is big, but very slow. If it weren't for these price increases I would have given them a higher rating, but as such this seems like bait-and-switch. Public storage entices customers with cheap introductory prices and then piles on huge increases every year.

Ed was amazing. He helped me change unit’s so easily. He helped me save a lot of money on the new units.

Came in a was immediately helped by the Manager (Ed), who is very nice and helpful. He allowed us to look at my reserved unit, and helped us make changes instantly. It was a very pleased experience and I would absolutely recommend this place to anyone!