Public Storage Self-Storage Units at 11510 Jefferson Blvd, Culver City, CA

Clean, safe, nice facility. Friendly staff. Was happy here for over a year, with the occasional small rent hike. Then it jumped more than $100, to over $400 for a 5'x15' space. I moved to a facility down the street, where I'm paying less than $175 for roughly the same size unit. On the last day I looked up online a 5'x15' at this exact Public Storage; $230. So if I moved out, and moved back in as a "new" customer, I'd save around $200. Public Storage as a company has no loyalty to their long-term customers.

Eric was hands down very helpful from start to finish. Made the process of of renting a unit as smooth as possible.

Daisy is amazing! She is the person who will greet you, check you in and hand you the keys to your unit. She went above and beyond for us and even found us a better deal and space for us. We only wish we can store our things at her location just so we can experience her amazing customer service! You’ll be happy you chose her location.

Eric was extremely courteous, helpful, and personable. When I called he was so helpful and walked me through how to get the online rental completed. He helped me get all set up and even showed me to the unit. Great guy definitely recommend this location to others.

Eric is amazing! So helpful and really looks out for the customers.

Eric was amazing and extremely helpful

Eric did a great job helping us set up our unit! Everything was explained very clearly and the process was efficient

Eric at Public Storage was Great. Absolute wonderful experience having moved from Florida they made my entire process easy and convenient.

Eric was a great help and made the process very smooth

나는 이곳을 5년넘게 사용하고 있다. 그러나 얼마전 흙인이 나보고 지금 이곳에서 나가라고 소리소리를 지르고 혼자 방방뜨고 너에 창고인지 확인해야 겠다고 열어라 그래서 열쇠 를 열고서 문은 열지않았다. 나보고 너무오래 있었다고 나라라는 거다. 오피스는 오후5시 까지 손님은 그이상 사용이 가능하다고 이야기 했는데도 아니라고 특유의 액션를 하면서 신경질을 냈다. 그래서 나는 일를하지 못하고 나와야 했다. 난 911에 신고를 하고 차별아닌 차별을 받았다. 경찰은 사무실로 가서 시간을 확인하고 저 가드에 말이 맞다고 했다. 그동안 이용 시간이 변경됐나 ! 아니면 직원이 사기를 쳤나 의심 뿐이다. 그래서 경찰이 온김에 나는 한가지 더 부탁을 했다. 내용은 작년에 이곳 장고중에 작은것을 더 렌트하려고 했는데 다른 누군가가 나에 이름을 사용해서 창고를 랜트 중 이였다. 그 사람은 내가 살고있는 아파트 매니저의 남편입니다. 나는 신분도용을 받고있다고 하면서 확인을 해주세요. 경찰은 다시 사무실로 들어가서 직원에게 물어보고 나와서 나에게 그런일은 없다고 했다. 그럼 또 직원이 경찰에게 거짓말을 한 것이다.... 할수없이 나는 뒤돌아서 집으로 온 기역이 난다....

Thank you Daisy and Leslie for all your help!

Leslie was very helpful and friendly, and I'm an auction buyer, not even a customer Clean facilities easy loading. Thanks again.

The office manager, Leslie is an outstanding resource. She patiently assists in every aspect of a rental and tries to provide the best monthly rates. Leslie goes beyond just working a desk. This employee makes Public Storage a great place!

Leslie is brilliant. She was very helpful.

Leslie is a great employee. Very helpful and attentive. Thank you Leslie for helping us during this process!

Leslie is the BEST!!! She always helpful and incredibly professional. I’ve been a tenant at this location for too many years to remember and I have to say she’s a value to your company.

While I am frustrated with the near doubling of my fees last year by Public Storage, I am giving a great review to this facility because of the property manager Leslie. And yes, I realize that the pricing comes from the corporate rather than the facility; but it is hard to separate the two. Personally and professionally, I have been renting from this Public Storage periodically over the last 20 years; my ex-wife and I had a retail website. But only under Leslie's management have I received a courtesy call to prevent late charges from being placed on my account. Leslie is professional and explains the policies and the rationale behind them. She provided me with account alternatives as potential cost savings, and when I complained about the fees doubling, she requested to lower my expenses. If there were a professional courtesy that Leslie could extend to me as a manager, she would offer it. It made all the difference as I was dealing with divorce, litigation, and the closing of my business. Another point: I received incorrect information from other employees because they made assumptions about my accounts based on company policies. Leslie always looked at my accounts before advising me; therefore, her direction was always correct. If you want to be taken care of, ensure you know when Leslie is available.

Thank you again Maritza for your great customer service! It’s always a pleasure to see you.

Maritza was great! Thank you

Leslie and Maritza were amazing when I came to make my payment. They have great customer service!! Thank you girls!!

Leslie is always here and always helps me. She is very informative and provides 5 star service every time I am here. Thank you Leslie for being the best at the property, God bless you

We had the pleasure to work with Leslie. She is very knowledgeable about the facility and processes Public Storage has to offer. Extremely helpful at all times. The building itself is clean and structurally sound. Happy with our decision to rent here.

Leslie is an outstanding employee. She has a professional appearance, and attitude. Also, she is extremely positive, and detail oriented. Leslie is able to do her job quickly, and efficiently, too. With all that being said, she deserves a pay raise, and/ or promotion. God bless, Leslie because she was able to get my husband, and I a storage unit. Again, Leslie is an amazing employee, and provides good customer service, which is hard to come by, especially today.

the elevator was out for 2 days. there was no alternative offered except to carry your storage boxes up the steps which is completely unacceptable. so I left my stuff in the hallway. I told her about it when I left and the next day she told me she was going to have it thrown in the trash.. I mean go figure. not only did they not have monkeys to carry things up and down the steps for people waiting but the people that did work there would take a two-hour lunch break, close the office so two days out of three that I went, there was no one there . they were not cooperative n o r helpful. anybody with an elevator can get it fixed the same day we all know that so this storage place..... let me drop up there and give it a it's got a one you don't want to come here

The place is always clean. Leslie is an amazingly competent, friendly and responsive property manager. She has made my storage experience one that I have enjoyed. I just had a great experience with Maritza. She was soooo Helpful when I was paying my rent. Noticed high rent increase and helped me w it as I am a looooong time renter. Very efficient, knowledgeable, w super customer service skills. An employee to be Commended! Thank you Maritza!!

I paid my bill today at public storage and the sales associate Miritza was so polite and such a big help. She was able to wave my late fees. Thank you so much Miritza for your very kind jester. I appreciate you. 🙂🙂🙂

Maritza is super affective at her job. Her customer service is awesome. Super helpful!

Maritza My experience with Maritza was 100% .

Leslie was awesome. Super efficient and answered alllll of my questions. Super efficient and she gave me ideas on how to maximize my space and save money.

I had an issue with my rental fee and was having difficulty finding someone to help resolve the issue. I went to the PS office where my unit is located and Leslie helped me enormously. She was able to resolve the issue. Leslie is not only a star, but a five-star.

Muy buen lugar para rentar? Lesly ! da muy buena información sobre el lugar y tiene muy Bonita actitud!...

Eric was a champ! Best customer service I’ve seen in a long time. Great to see someone that cares about their job. Easy in, easy out…this place is great!

Really appreciative of the great customer service at this Public Storage location. I was having trouble with some billing issues and Leslie, the super helpful and friendly property manager, was able to assist me over the phone and resolve my issue.

I reviewed this Public Storage location back in 2.21.2020. We still have storage units here. I am very please with Public Storage, the cleanliness, the safety features and especially the personnel! Leslie is here every time I come to our lockers. She is very professional and helpful. She is also very approachable and kind. We had an issue with one of our units and leaking soda cans. She was not hesitant to help me identify the problem and help me clean the sticky area! Leslie makes it pleasant to come here with her smile and her positive demeanor. I totally recommend this particular Public Storage facility for the above reasons. We are not leaving any time soon!!! Clean and safe. I reviewed this storage facility 3 years ago. Today is 2.21.2020, we still have storage facilities here. In fact, we have gone from 1 storage area to 3 storage areas. We are a non-profit and keep our items here. The facility is still very clean, well run, and safe. Leslie, who is at the desk most of the time that I come is amazing! She is helpful with everything at the facility. She is patient and very, very capable. She has helped us every time we need to get another storage room. She listens and suggests the size that we need and she is always spot on with her recommendations. Also, the location is very conveniently located in Culver City, on Jefferson, right by the 405.

Great service, one of the best storage places i’ve ever done business with. Was stuck in the middle of a move. I called them and we got my unit over the phone,

Feel not safe(many strangers walking around). Staff seems nice.

We rent units all the time for client storage, and this location was my best experience with Public Storage thus far. Usually such a headache, but Leslie - the location manager - was a big help. Everything was thoroughly explained, we got the spaces we needed reserved right away, and moved in hassle-free

Leslie was very informative not only with her location but the surrounding area. She gave a complete clear explanation of prices and dimensions. Great service!

I’ve been here with for many years and they have always helped us out, moved around to a few different units depending on the size we need. Leslie at the front desk is very nice and always able to answer any questions I have. We plan on staying here for a while, best storage units on the west side!

I have been at this public storage on Jefferson in Culver City. I have always had great customer service. Leslie is always helpful and very knowledgeable. This location is kept clean and easy to access my unit. Leslie is the best

Harry was absolutely profesional and informative! He sure helped us with a storage for our business. Facility is clean, great parking space and modern access to elevator and to your storage unit!

Leslie is always super nice. Always helpful and very informative

Leslie, the property manager, was the BEST. On top of her sh*t. She keeps a good eye on the property and is very nice. I felt like my things were secure and all of the entry ways were easy to use. Also, lots of parking here.

Leslie always gives excellent service. Excellent facilities!

I have been a customer here at Public Storage in Culver City for a long time and I have not met anyone like Leslie. She mirrors what true customer service is all about. She is kind, extremely knowledgeable about the services. She'll bend over backwards for the customer. She treats me like I'm a family member. To be honest, i don't like the price that my unit has gone up but the reason I'm still here is mainly because of Leslie. I know that my possesions are in good hands, not to mention, the facility is always clean. She should have been promoted long ago. She should be getting bonuses every quarter. Once my business scales up, I'm going to offer her a job and she'll be able to work remotely as well. Public Storage needs to appreciate this employee if they are not. Thank you Leslie... Russell

Leslie was very helpful made the process easy. Couldn't have asked for anything more

Leslie from day one she was really helpful explain everything with details! best customer service by Leslie.

Leslie was very knowledgeable and was very helpful. She made our rental process very easy. Highly recommend her and this location

Harry is the best at this location he is always trying to make sure that we are Satisfied with the service we are paying for

Leslie was SO helpful! I needed a second unit and she was able to get me a great price and the unite was super close to my original. Thank you again!

Leslie Is always a 10. Always helpful and helping me.

I am pleased with public storage. Leslie is phenomenal !!! Always very attentive . If I could give 10 stars I would . Thank you Leslie .

I had a phenomenal experience with Harry. His attention to my concerns was so well received. His knowledge on how to help people was great. Thank you, Public Storage, for this role model employee. He REALLY IS AWESOME!!! I wish he was here every day. Thank you, superstar Harry!!

harry who works as a back up to original staff at this location is extremely courteous and proactive . his customer service skills are rare in today's market. He smile is contagious and hopefully he will continue to learn and move up in the company.

Leslie who works there is fantastic. I needed to complete an account ownership handoff - and she made this process simple and efficient. She is accommodating to our moving trucks, which is appreciated. She takes great care for the way the facility is operating.

We've had the best experience with this location! Leslie has always been very flexible when it comes to our moving trucks, not only with accommodating space for them but also gracious about the time it's taken us to move things in and out. They also were very quick to notify us of a possible security issue with our unit. Everything turned out to be okay, but I really appreciated their transparency.

Leslie I am spending you this post just because. Keep being the person who you are Leslie. Every time I go to the storage unit and if I happen to see you, you always greet me with a “smile”. I appreciate the customer love you always show me. If there is anyone who is looking for a storage center to rent a storage unit from, I “ HIGHLY RECOMMEND “ going to “ Public Storage, located at 11510 Jefferson Blvd, Culver City, California “. Ask for Leslie, she is THE BEST. The property is extremely clean. Management really takes pride in keeping the property clean. The storage center is located in a very safe area. Leslie thank you again. Til we meet again, GOD BLESS YOU 🤲🏽🤲🏽🤲🏽🙏🏾🙏🏾.

Incredible service by manager Leslie. Needed to rent a unit very last minute and she was so helpful in securing the right size unit that very day. Also huge help when I needed access to a dolly after the office was closing for the day. All around top notch service and secure location. Very easy to work with and would definitely recommend!

Bien amable fue leslie! Gracias por ayudarme Leslie!!

I was moving stuff through my unit, and coincidentally I saw Robbie who i previously saw working at another facility i rent at in inglewood. He was as helpful as he was before. Property is still well run as always

Starting with the setting up the phone call initially then Leslie had called me up to confirm asked me if I had any questions and since this is contact with she asked me if I liked to meet and I go over any questions or concerns I may have or we can just talk about it on the phone. Why decide to meet with Miss Leslie because I want to know who's watching over my stuff. So less than I set up appointment for Sunday today at 3:00 p.m. and she was here waiting for me 3:00 p.m. Sharp she showed me by the facility she gave me option she showed me at three units explained the pros and cons as far as not so much cons but just things to look out for in a good way. Unless it was very professional and I appreciate that she wanted everything detail for detail again that's professionalism and she gave me options which I love options are a wonderful thing. So yes my overall experience with public storage and Leslie was A1 thank you Leslie

Leslie is amazing!! She is the cutest, nicest and most energetic employee I’ve met who provides excellent customer service at the facility. I stored here for a while & she’s always been very helpful and always called me back when I wasn’t able to get a hold of the office. She holds down this location & I am extremely thankful to have met & known her for the time I’ve been storing. I hope Public Storage really appreciates her as the hard working and outstanding person/ employee she is thank you Leslie!

The customer service at this place is outstanding thanks to Leslie! She is so friendly and accommodating to her customers and it’s always a pleasure returning here because each time I leave a satisfied customer! Great job Leslie!

I just want to say that I've been storing my things for quite sometime and every time I come Leslie has been so helpful, so pleasant, and makes a point of saying hello and if there's anything I need or can help me with. I mean I don't get this kind of service when I go to the bank or even when I go to a restaurant. Anyway I'm so happy she's there because I look forward to going to my storage.😁😁

I arrived at Public Storage I was instantly greeted by Employee Leslie! She made things easy for me by giving me helpful information about units at Public Storage. Way to go Leslie!😁

I came to check the prices out and wasn't disappointed. Very friendly staff.

I really appreciated Relief Manager Cole's service and attention to my requests.

Cole is the man, so helpful and knowledgeable! Gotta see Cole...

Convenient location. Clean and well maintained. Friendly staff with excellent customer service.

Great Customer Service is alive and well at Public Storage thanks to Leslie, the manager at this Culver City location.

The staff there was very helpful & accommodating.Ms. Leslie helped us even helped us with renting solutions.

Cole (Rm) has been exceptional and professional very helpful giving service to customers as well as myself he is an asset to the company and the customers as well great job Cole keep up the great and outstanding service Public Storage should be proud to have him as a employee Cole is very much appreciated... Marie

Excellent service!

I loved the experience I had at this location . Big thanks to Leslie who made it all happen ! She went out of the way to help me with everything ! I would definitely recommend !

Leslie was a great person to work with when dealing with storing and moving your belongings. I would recommend this storage facility to anyone in the area.

The property manager Leslie is amazing! She goes out her way to make sure your experience at Public Storage is top-notch!

Leslie is always helpful and my storage space is working out great for me. I'm glad she always asks how I'm doing

The facilities at this storage are very good and easy to access. Leslie is very helpful and knowledgeable. She explains all that a person needs to know very thoroughly and competently.

GREAT FACILITY. VERY CLEAN. WAS HELPED BY LESLIE

Leslie is awesome. Very helpful

This public storage is conveniently located right off the 405 freeway. One of the main reasons I am a loyal customer is because of the property manager, Leslie. Leslie is always friendly and helpful. I really appreciate her attentiveness to the customers, her job responsibilities and the property (it’s always clean).

Leslie was very helpful! Our visit today was a breeze because of her. Thanks Leslie! :)

Leslie provides excellent and superior customer service. Poor customer service is a pandemic and it has gotten worse during Covid, so it was refreshing to experience care and good customer service from Leslie. She evaluated my needs and made me feel that the long term experience would also be good. I had a few other choices that were closer, but I chose this location primarily based on customer service. Good job. Thank you.

Great service and location

We have been customers of this Public Storage site going on 3 years. We have been very happy with using this facility. We have never had a problem with accessing the site or our unit EVER. The staff is great, always helpful. As of late, Greg, has been super helpful with assisting us with our unit. I would highly recommend this site. The location is great.

Lesiie and Richard are great

Leslie and Richard were extremely helpful through our process of getting storage. They were also extremely patient through all questions about different storage sizes I had. I highly recommend this Public Storage for anyone.

Great customer service... Ask for Leslie

Leslie was extremely helpful in helping solve any issues and was courteous and kind and made sure everything was ready to go for our moving day. thanks Leslie.

Leslie was very helpful and walked me through everything and when I forgot my passcode a few days later I was happily helped and kindly treated. I would definitely recommend this as a storage option.

Leslie very helpful at this location. Public storage is very organized and accommodating.

Greg was super helpful and made my moving process even easier! Thanks Greg!

Needed help with renting and Leslie took great care of my needs

The staff at public storage are very courteous and professional. Leslie has been amazing in handling every issue that I have at this storage. I have had a very good experience at this location since two years ago

Buen trabojo a las personas que trabajn aqui

I am thankful thankful after my request a year ago regarding a monetary increase of $46 on my account Ms. Leslie has managed to gave to increase removed.. Thank you Ms. Leslie for yiur dedication and persistence to help your customers, I appreciate and thank God for you🙏

Been dealing with Leslie for some time now and anything I need or assistance with my unit she’s on top of it. She’s so nice and very respectful. I give her 10 STARS!!! Les is the best!

We were well served by Leslie and Greg. They showed us storage that was clean, orderly, and the layout makes us confident that we can store our things including a small upright piano ourselves. The 48 hour window to empty an 8x16 POD on the premises makes moving apprehensive free.

One of the best public storage that I’ve been through. Leslie hospitality was amazing she went above and beyond should have more like her at every public storage. I would definitely recommend this place.

Great customer service . Leslie is always very helpful.

Great customer service very direct answer all my question. Explain all the condition and cost. She needs a promotion outstanding employee.

I had an great experience with this facility. The person behind the counter (Leslie) was always pleasant and professional. I rented the unit for a year due to a five room remodel at home

Great customer service, very clean facility and easy access to unit.

Leslie is amazing!!! Very helpful and accommodating. If I could give her 10 stars I would! Thank you Leslie for all of your help.

Great service

The employees here at this address are so helpful and very knowledgeable. Especially Leslie has great personality and goes extra miles to help you. I had excellent experience with person. Keep up the good work. Also the location is very convenient.

The customer service was awesome. The facility was very clean.

Extremely satisfied with overall experience at this Public Storage location. It has been an essential part of our business. Reasonable pricing and great ease of access to get in and out in a pinch. Leslie is an amazing manager, verry attentively and most reliable with any assistance needed. Highly and extremely recommend

This public storage is amazing, very clean and friendly staff!!

Thanks for helping me out so quickly with my lock situation i appreciate it. Got right to it, explaining details she was very helpful. Thanks

Leslie and Greg were awesome and very helpful. They went out of their way to show us our unit and get a tape measure. Very glad we chose them

The guy who helped me was so friendly, kind and explained everything! He answered all my questions, explained what the safest lock is, the best time to move things in and out, and advised me that I should stay with the unit I booked and not upsize, I should instead try to sell some of my stuff that I'm not attached to, in order to save money monthly, since I'm in between apartments right now. What great customer service! I'm just so sorry I can't remember his name! Overall, the place feels very safe, even having security codes for the cars to get in and out of the facility.

I was looking for a cheap and affordable storage place, and my friends referred me to public storage, walked in and angie gave me good rate on the space plus her customer service very excellent answer all my questions and concerns, I recommend it.

I've been working with Leslie at this location for the last few months. She always recognizes me, and knows exactly what's up with my needs. She's handled lock changes, lost keys, new units, light bulb changes, etc. Leslie exemplifies good customer service in her ability to address an issue and communicate in detail with clarity. She follows thru! She knows this facility extremely well and has been a great help. Thank you

Leslie is an excellent communicator and property manager. She was extremely attentive and very helpful to my needs in our introductory phone call. It was with ease she told me about properties and quotes, and within 10 mins had me set up to move my stuff in at a property with a great first month deal. She was easy to speak to and it was even enjoyable. Brittany and Genesis were helpful and competent in their tour and introduction of the property. They both knew everything I needed to know about my unit and the expectations of the agreement. I highly recommend this property! Thank you !

My experience at Public Storage was AWESOME! I moved in a year ago in 2019 and was greeted by Leslie at the front lobby desk. Leslie was soooooo helpful and made everything so easy. Leslie's personality was friendly and gave me the ultimate customer care experience that one would expect from any business. I just moved out of my storage space, and again, Leslie was terrific. She was so helpful, caring, and made the transition easy and smooth! I HIGHLY recommend anyone considering a storage space to come here and ask for Leslie!!!

I stored everything from a fully furnished apartment here for 2 months & everything about my experience was great! Easy access, great space, and great customer service. Leslie was a huge help on my move-out day as well! Highly recommend Public Storage & this location.

Very clean and well kept location. The employees are nice and super friendly. It absolutely amazed me that there was no prison gate around the building for in and out access. More like a hotel for you precious belongings.

Great service and experience! Also good pricing 👌🏻

Leslie helped me out with a payment and she was awesome!!!

I’m not sure why my review did not post earlier, however, I just wanted to say that Leslie is an amazing employee. Definitely recommend this location!

Leslie was great. Made a payment here for my friend and she was very nice and helpful!

Leslie was very informative and super helpful! I recommend you all to go to her if you decide to stop by or need questions answered. She had great customer service you would not be disappointed!!!!

Leslie was so helpful and so informative :)

Kass was very helpful guiding the movers to my space

You couldn't ask for a better representative for your business than Leslie. Informative & capable. Great tour. All questions answered. Clean place and a friendly face! Outstanding customer service. Give that girl a raise! :)

Leslie greeted us at the counter with a smile on her face and answered every question we had. Showed us the rental unit and explained everything. What a great employee and asset she is to Public Storage. Looking forward to storing my stuff here.

Great location, easy access, and the best thing is the service, Leslie the site manager is attentive, kind, professional and does her best to accommodate your needs, great experience all around!

Leslie has been amazing from the very first day and all along the process. Leslie is very professional ! I definitely recommend that facility !

Some one broke into two of my lockers at two locations. It's not a good place to store anything of value. Even though some one broke in they act like it 's not their responsabily,

I came In today and the property was very clean and Leslie and Eli were very welcoming to me.

I have to tell you, I've had three storage units at this property managed by Leslie for three years and have had such a great experience with her management customer service skills and care for my experience there. She really works hard to keep it clean and it totally affects her employees as well. They're all great. Thanks, Leslie!

I rented a unit at this Public Storage location for almost 5 years. Throughout that time, Leslie was always there, to answer questions, provide information, and give me a heads up about things I needed to know. And when it came time for moving day, she made sure that all my requests were met, and looked out for me in dealing with my movers. She cares and it shows.

Been with them since Sept ‘19. Staff is cool as hell. Extremely helpful. Would definitely recommend

Great place. I wasn't here for a very long time but Leslie helped me both times I was here and I had only pleasant experiences with her and the storage facilities. It feels safe and it's very clean. There were always carts available to use. This was my first storage experience and I'll be comparing the others with this time. Thanks a bunch.

Leslie and her team are always great. Leslie has been a great help to me. Thank you always!!

Jocelyn was great! Thanks for your help.

10 gold stars for Leslie and this location! The building is ultra clean and customer service extraordinary. The staff periodically walks and inspects the facility insuring the safe keeping of all property stored there. Highly recommended!!!

This review is long overdue, but Leslie has been great since I first signed up with Public Storage! She made the process of getting in and out really simple. Even when I needed to downsize my unit she showed different units and offered the best rate available. I appreciate her for going above and beyond!

My unit was broken into twice and no adequate surveillance to ID or prevent this activity. This is not a secure facility.

Do not go there, there frauds there, that Indian at the front desk acts your like your fren and they will take your stuff

Leslie is amazing. 100% . I always want Leslie to help me because she is so great and informative. very caring, knowledgeable, caring, polite. I recommend this facility. If i recommend a friend it will be to come here. She is on top of things and i am happy that she is an employee here

Leslie's guidance and overall knowledge of the facility made for a smooth transition to being a public storage user!

I came to this location to check out the prices for a small unit storage and Leslie was wonderful. She was very helpful and full of personality. She’s very knowledgeable and made sure to answer all of my questions. She’s definitely an asset for Public Storage.

Leslie es muy amable. Nos atendió y muy bonita

Leslie, behind the desk, is super smart, helpful and very quick. She also does it all with a friendly attitude.

Kasandra was awesome 👏🏼 super thorough and most importantly - happy attitude - I would come back because of her !!! Book online it’s faster and smooth process also diff pricing - thanks PS!

Leslie A she is amazing good attention to all customers!

Best public storage in culver city . and the customer service is even better, thanks to Leslie. 👌

Best storage facility in the West side of the city. And the employees there are very courteous and polite. Leslie at the front desk is amazing and goes out of her way to help you out with any questions or Concerns u may have about the units. I highly recommend this place. Mamba out.💜💛

Convenient location. Clean and well maintained facilities. Leslie was professional, courteous, and attentive. Service was prompt - I was able acquire my unit in no time.

I feel safe with having my belongings there Chanel and Leslie keep the place very clean and well-organized. I would refer anyone to go to this particular Public Storage thanks ladies for making it so much easier for me.

Chanel and Leslie were awesome, knowledgeable, and accommodating. I appreciate the outstanding customer service, even when customers continued to interrupt our introductory orientation. I appreciate good people and great customer service, which is why I took the time to provide this review. God Bless

Finally there are still nice people out there. I had a bad day and this young lady her name was Chanel was so kind and friendly. She took the time to listen and was able to answer all my questions prices,spaces and hours etc. As soon as I get my moving truck I'm coming back to rent a space and all that other stuff she was offering.. Keep up the good work! I appreciate good customer service.. Just had to get that of my chest!!!!!lol😁

Very clean property. Chanel was awesome and very helpful . Thank you .

Chanel presented excellent customer service skills when I called in for a couple of questions regarding the sizes and prices of the storages the company had to offer . She was very patient and understanding. She is very intelligent and answered every question I had with very good detailing knowledge of the storage space along with the product the company has. I was very satisfied with all the information she provided to me and I do and will recommend Chanel to anyone I know who is interested in Public Storage. Thank you so much Chanel I really appreciate you. You’re very awesome and reliable.

The staff is extremely helpful, nice, and efficient at getting you moved in quickly. Chanel did a great job of making it a very smooth process.

OMG! I love this public storage!The property is always super clean and tidy,. Chanel the counter lady is so sweet, I love her smile and facility knowledge.

I came to get information on renting a storage the other day and the staff was amazing. Leslie showed me the facility & I couldn’t be happier with the prices.

The young ladies that work there a very sweet people they are so respectable and that really makes me comfortable just coming there with a they have a smile on their face all the time willing to help you with whatever you need thanks so very much public storage's public storage made me change my mind about public storage's I've been dealing with you all for so many years and this time really I really enjoyed coming there and doing business with you thank you so very much keep up the good work they are so professional.

Great place

One of my favorite Dj's did some work for me and had me meet here to pickup which was perfect as its right by the freeway hahaha, I love quick freeway access even though I had to stop at the Fox Hills mall since I was so close

Chanel was awesome really helpful

Friendly and efficient. Awesome job!

Leslie was super sweet, we need more ppl like her 5stars for her great help.

Got a unit recently and leslie helped me. She was so informative and helpful. Great customer service :)

Leslie was very helpful and informative

I can understand why folks may 'not have the time' to post a review of a storage facility. After all, renting storage space is pretty straight forward, right? Well, I have rented from different Public Storage facilities in the past, from up in the Bay Area while in college to the Valley here in L.A. a few years ago, and I have to say that the level of professionalism and courtesy that Leslie displayed in helping with my family's needs was impressive. She almost practically anticipated answers to questions I hadn't asked yet, and provided a variety solutions to best fit our immediate needs. She clearly knows the facility and the process very well, and that made the sense of urgency with my family's move that much easier. Couldn't be happier with the overall experience! Highly recommend them!

Channel has great customer service and has been very helpful. Thank you

Front desk is super helpful clean and professional. Will continue to do business here

Awesome place A plus service from lesile

Clean and fast experience..thanks chanel

Chanel was great fast and got me out right on time thank u

Very helpful staff. Chanel met me for my reservation, and walked me through all of the details of my rental. I greatly appreciated her taking the time to answer all my questions. The overall rental process went very smoothly, and I was set to move in my things right away.

Came in to purchase some tape and a lady named CHANEL cut my day in half.... She helped me out more then I could possibly imagine she got me everything I needed plus more saved me from making extra trip and gas 😇😇, she provided me with amazing customer service, she's very attentive. Thank you chanel.

Chanel was great

Leslie and team were great.

Chanel is a gem! I needed to switch units and she made that happen easily!! I've been a renter from this property for over 12 years now and they are the best!!!! Thank you Chanel and team!!!

Friendly and knowledgeable staff! Leslie was very easy to talk to and made sure to help me with all my questions. Thanks!

모든 대기업들이 문제가 아주 아주 심각하다. 정말로 이기적인 기업들 입니다. 아주 기분이 않좋다. 창고를 이용하는 모든 사람들은 고객 입니다. 그런데 쓰래기 하나 버릴수 없게 휴지통을 자물쇠로 때려 점거 웃긴 이야기야 .

I came to purchase mattress bags for my grandmother and she always tells me about a lady name , Chanel , who is always attentive to her needs. I got a chance to meet her today while picking up the bags and she was very professional and knew all the answers to my questions. She's an amazing worker and very sweet. Customer service skills was the best. 5 star service for sure. Will be back to purchase additional supplies.

Leslie is fantastic

Leslie is the best!

My girl Leslie is the best! Super easy to get a unit and the units themselves are very clean. Was very satisfied with the service and highly recommend!

Great service and nice people. Leslie the manager was knowledgeable and easy to communicate with. I was able to get a good unit quickly. Leslie and her crew will be able to help you with what you are looking for.

I had four spots to look at. This was my second stop... Chanel, the employee behind the counter was so helpful and knowledgable and very nice, i decide to rent here and forget even looking at the other two....Danny

Chanel is amazing. Great deals. Amazing customer service 🙏🏿🙏🏿🙏🏿🙏🏿🙏🏿

A few weeks ago my husband and I needed to consolidate our storage and Leslie was so friendly and amazingly helpful during our move. She made the entire process of getting a new unit easy. We could not be more thankful.

Good atmosphere and welcoming staff

I recently rented a unit here. Leslie and Yvette were phenomenal to work with. They made things so easy. I would recommend this place to anyone looking for a storage facility.

Leslie is one of the best employees this company has!!! My experience with this storage facility was phenomenal. The facility is clean and well kept. Her customer service is beyond five stars. I recommend this place to anyone looking for a space. =]

Helpful, easy to get answers, they have brains and care about the customer. Rare and appreciated.

I have been a customer at this Public Storage location for many years, and recently moved into a new unit. Leslie and Chanel were fantastic and made the experience so easy. Their service makes me happy to be a customer here. Thank you

Vine a recibir información de precios de espacios y Leslie me ayudo a mi y a mi esposo. Recomendó este lugar si están interesados en precios baratos y atento muy bueno. La otra muchacha ahí también era muy amable.

From the staff, the location, the price and the property itself I am very happy that I went with Public Storage. Chanel and another rep (female forgot her name, sorry) were very accommodating and explained everything in great detail. Thanks gals!!! M. Mourning

Today was thee absolute worst for me as I made an attempt to move my things out of Public storage...However, Leslie and Mark were extremely Awesome!!! They treated me kinder than the District Manager Shaina (who by the way Never Called me Back Personally) she receives 0 Stars My keys fell down the elevator shaft and they did All they could to assist me with kindness and All!!! I practically spent the entire day with them waiting for the tech to arrive and they made me feel very comfortable.....even with my saddened attitude :) 5 stars All the Way!!! Thank You Leslie and Mark

The manager, Leslie, is a complete professional. Very helpful, knowledgable, and cordial. Made the rental process a breeze.

Staff is friendly and helpful, facility is also clean and we'll kept!

Service here was amazing. Mrs Thomas was friendly and accommodating, but most importantly she was personable and went the extra distance in helping us with promotions that we qualified for.

Chanel's customer service was great she was also very helpful 👍🏾👍🏾

Leslie and Valerie were extremely helpful. Courteous and professional. Got what I needed and was helped in a timely manner. Thank you for your help ladies.

Leslie was amazing and so helpful. Kept us in the loop and gave us all the feedback. Thank you!!!

Leslie & Valerie were super helpful and efficient. Not 'just doing a job' but dedicated! Thank you.

Friendly personnel and place is in good location. Also clean storage.

Best storage in LA for the service. Staff is on point, Valerie is the best and the management is perfect. Leslie is the greatest of the staff I recommend this place. Leslie went out of the way to make the experience lovely. I think you should give them a try.

Great location! Leslie & Valerie were super friendly and took the time to explain the pricing. Thanks for the help!

Jocelyn, Is a excellent person very responsible with her job and response every question very educated. In my own opinion I recomend this place if they need a place to put there storage. Jocelyn thankyou for your help.

This is my second rental with Public Storage. A top notch experience! My rep, Dorian called early this morning and had all the enrollment paperwork ready for me. She was very helpful and reviewed all the details clearly and with a depth of knowledge.She gave me a great price on a unit that met my needs.The facility is easy to reach and makes loading a breeze. The elevator works well which is a big plus. I would highly recommend Dorian and this facility.

Dorian was awesome! she helped me signing up really fast and without any problems - even though I was late to my appointment. I highly recommend this place!

Had a great experience here, Genecis is a incredible worker and explained things very well for me.

Excellent customer service!

I stored my things at this facility for 3 years. When finally I found suitable housing, upon getting my thing from this storage facility, I found MANY of my prized belongings missing! I can not express how sorely disappointed I was to discover that while I was paying a whopping sum of $600 every month so that my things would be stored safely and securely, I was being ripped off! As I get situated in my new home, every day I come to realize there are things missing that I valued and moreover the fury I feel with having my things stolen from me! My recommendation is this, if you choose to use this facility, check on your unit often. Unlike me, who never went back but trusted that this was a honest and upstanding business, maybe you will have a better experience. Signed, A VERY UNSATISFIED CUSTOMER!

Valerie was awesome, friendly, fast service! The storage place is conveniently next to the freeway and clean!

I visited this public storage this past September. I was moving into a smaller apartment and needed to store many of my belongings ASAP. Leslie helped my boo and I finding the most fitting storage at the best price. She gave us a tour of different size spaces, so that we had a visual understanding of the dimensions of the different spaces. Leslie was a great help for us and made the process easy and comfortable. The price was so good I ended up recommending my mom to this location!

Leslie, the manager, went out of her way to assist me and her service and knowledge were amazing! Thank you!

Leslie was a total sweetheart and super helpful! Glad I chose this location!

Public storage in Culver city is designed extremely well and they have never given me any particular problems they keep everything clean and their customer service is superb I recommend to all my friends public storage facilities in Los Angeles

After I lost my locker key and had to have my old lock cut, Leslie was very helpful in getting a new lock put on while arranging for the regional manager to cut the old one, saving me the hassle and expense of hiring a locksmith to do it. Leslie also called and left a message when the manager appeared a day later to cut the lock, making for me it easy to get into my storage shed the following day with my new key. I felt like she demonstrated real customer service that isn't often seen nowadays. Thank you, Leslie!

In today's workplace where mediocracy has become a norm, it is a real treat to find someone such as Leslie who is friendly, professional and dedicated to giving her very best in making me, a customer, feel special.

Great customer service...thanks Leslie. You're the best!

Leslie was very professional and took the time to guide me through all the different options I had to rent. Will definitely come back and recommend this property to others

I am a new time customer to public storage storage. I came in to make a payment and Valerie at the front desk was very helpful and her beautiful personality made it so easy to get along with.

valerie. was very kind and courteous and very helpful I really appreciate the congeniality in which she approached the situation of my late fees

I have to say that being able to come to this public storage I can say without a doubt that I had the best experience here. Leslie was the greatest person to work with and was very helpful in every aspect.

Leslie and Valerie, were extremely helpful and provided excellent customer service !!

I just moved to LA in May and Leslie and Tiara were so helpful and accommodating at making my storage move in seemless and stress free. You're in good hands with this team and welcome to bring in the largest truck you have that you need to unload into their parking lot and take all the time you need.

Leslie is simply the best! She is on top of things and very together. She is personal, supportive, accommodating, understanding, solution oriented, efficient, professional & friendly! Great location and access, and well kept. We are downsizing now and she is being very helpful in the transition. I highly recommend her and this location...she should actually be the manager here ! Joe

Mark was extremely helpful and I would certainly recommend him and his team if ever in need of long-term storage.

The storage unit we got was a lucky lucky last minute find and Leslie made this possible. She was wonderful to work with and a great great help. Rare that you would you find friendly staff at Public Storage, this is one of the few that we've had a good experience with. It is a modest and convenient facility and was perfect for what we required.

I’m a first time storage user and Leslie is seriously very helpful and friendly. Went into detail about sizing and pricing as well as the promotion that was going on. She helped me set up auto pay, explained the office hours and access times for our storage. Very professional woman, straight forward and knows exactly what she is talking about. Manages the place on her own and keeps it very clean. I would definitely recommend to anyone. If I could I would give her more than 5 stars, she was truly amazing!!!!

Leslie was great, she made my unit transition seamless and explained everything thoroughly. I thought that it was going to be a painful process but she had me in and out quickly.

Great experience, Tiara was so helpful. I’ve used this facility before and they have always been really helpful and nice.

I recently visited the Public Storage in Culver City and received excellent client service from Leslie. I needed to find a storage room in a very small window of time, needing a large amount of space. Leslie was so committed to helping me meet my time frame, and she executed the entire process seamlessly. She addressed all of my concerns and found me the perfect space. She was patient in helping me to select all of the necessary supplies to get me started. She managed to multitask with a fun and friendly spirit. Very professional at all times. I am more than satisfied with the service I received at this location.

Tiara was of a great help. She made me feel at ease. From greeting me so graciously with her introductory call and showing me around the property....FANTASTIC!

Leslie and wendy are so so great..they are extremely efficient and thorough with hospitality fit for royals...I love em...yaaaay...public storage

Good costumer service very secured and safe storage units.

Super friendly and helpful ladies at the front desk. Very with our service. Tiara was great!

From a online search to filling a storage unit within 2 hours is pretty awesome... Leslie & Tiara made the process easy and fun, I made an appointment online they called to welcome me...when I arrived they knew it was me were helpful, professional and answered all my questions...you can tell they actually care and like thier jobs and work well together ......keep up the good work and thanks again!!!

Service is amazing customer service is epic

Tiara was extremely helpful she is super nice. It smelled really clean! All the girls here have been pleasant and helpful.

Rented a unit at this location and found Mark and the manager, Leslie, to be very helpful and accommodating with my specific needs and requests.

I like this place. Leslie helped me get set up, and she made sure everything was clear and that I had a good experience. Another very important feature: the elevator is fast, and the door opens immediately when you arrive on the floor. That makes a big difference when you have to run multiple loads up to the unit. Unit was clean. I definitely recommend this place, thanks!

I'm a first time storage user and was unsure on how to go about renting and unsure of sizing. Leslie the public storage rep helped me with everything I needed. she was very professional, showed me the different room sizes as well as assist me with extra supplies available for packing. I am very happy Leslie made my storage experience smooth and stress free. Thanks Leslie Great Job!

Great customer service.

Leslie and Marlene are always very very helpful and kind. They are always happy and they are always there for me when I have a question. Marlene and Leslie are very efficient when it comes to cleaning, opening the office, and being in the office to help customers :)

It is conveniently located and easy access. The place is very clean. Most of all the site manager, Leslie, is very helpful and pleasant.

It was such a great feeling to be welcomed by so many people the worker at National were all so polite. The property is well kept and the customer service skills from the three ladies was all that I expect from a company. Thanks a lot to Jasmine, Kelsey, and Ashley.

If your looking to rent look no further. This is the place. I'm so greatful for the property manager Leslie at this location. Her knowledge and professionalism made my moving experience easy to understand and enjoyable. Way to go Public Storage! #GoLESLIE

The employee Leslie was very helpful and very informative a big thank you

Leslie is amazing!!! Not only is she one if the sweetest girls i have met thus far, she is a hard working employee here at this location. She is very honest, dedicated, and cares about her customers. Leslie has patience and she is always willing to help. She is informative and always concerned about the property and the safety of our belongings. 5 star review for this young woman!!

Leslie is amazing. She manages the property like a pro. Everything is neat and in order. She is helpful, supportive, accommodating, and very easy to deal with. She went out of her way to help us when we were escaping the fires in Ventura. She offered valuable assistance with a great service attitude. I would recommend Public Storage overall, and especially this location because of her. She's really got it together. Highly recommended!!!

Stopped in here to make a payment on my unit and was greeted so nicely by Marlene when I walked in. She's always so sweet when I come. Shes the main reason I keep coming back to this location.

Easy and secure, would recommend to anyone. Manager here always helpful

Leslie was very nice and helpful on both days where I was moving in and moving out!

Customer service person was professional, informative and pleasant. Great overall experience! Thanks Leslie!

Nice staff, Leslie was very sweet and helpful.

I was very impressed with the upkeep and how clean this property was when I arrived at this Public Storage! After 4 days of searching for a space for my mother's belongings after her transitioning I finally felt comfortable with my find... Not to mention the great security system on the property was impressive too! I had the pleasure of meeting with Leslie whom was the manager of the property. Leslie was professional and accommodating with all my needs. I feel my Mothers contents are very safe now and I am at peace knowing that all is well with her belongings. Thank you public storage and Leslie for all that you have done to ease my mind and my heart... "You are simply the best" Happy Holidays Josh

My husband and i are moving today, stressed. Our new apartment is not ready until the end of the month. Last thing we wanted to do was store, however, me met an employee named leslie who from the moment we walked in the door made us feel welcome and put our minds at ease. We forgot all our stress. She was polite, professional, and served all our questions with grace and patience. She is an asset to this company :)

Wonderful service and support. Leslie is a rock star. Highly recommended.

Leslie the on site manager has been amazing! The last two days I was here she was so helpful to me for finding a new unit and making the process go so smoothly and quickly. It made me happy to stay with public storage.

Leslie at the front desk was very informative and helpful

What is your smallest storage space?

Nice staff

I wasn't using the location long but my experience there was great! Leslie was always extremely helpful, prompt and knowledgable and the buildings were kept clean. Parking can be a tiny bit tricky if loading/unloading a larger truck but other than that this storage facility is awesome!

We moved our entire apartment to a 10x13 storage unit at this location. From the moment we made an online reservation until we completed our move, Leslie was amazing. She did a great job with her follow ups, informing us about the procedures and providing all the assistance we needed during our move-in. She went out of her way many times to please us. That's what I call a 5-star customer service. We highly recommend this location!!!

Ms.shield was a very helpful employee and kept a smile on her face even when I gave her a hard time

I think her name was Justice, with glasses, she was very helpful and nice.

Customer service was great Justice was an amazing help to me and my wife

Kasey was very helpful. After talking to her she knew what kind space I needed. The transaction was fast and simple. Thanks

I just rented a storage unit from public storage ,I want to share my experience with people so I am writing this to first and for most want to thank Kasey the Manager at this location, because she was super nice, polite, and most of all knowledgeable with a good attitude. She stayed and waited cause I was on my way but stuckin traffic,when I arrived she was relaxed and I didn't feel rushed what a relief for me. Thank you Kasey.

I was at Del Taco the other day and realized a Public Storage right across the street. I'm moving in a few months and thought I would check it out. Kasey was there and she showed me two different spaces. She helped me pick one better for my needs so I know what to expect when I move. She also showed me merchandise, locks and everything else I needed. Kasey was very informative. I will be back to see Kasey when I make my move.

The ladies at the front desk, Justice and Cynthia, were extremely patient and respectful of my mom, who is very slow and deaf, and somewhat demanding. They understood the difficulties she was having and did everything they could to reassure and inform her, and always with a friendly smile. Cynthia even came to check on us when we had been upstairs working for several hours. That was going above and beyond the line of duty, and I appreciated her concern. I took off 2 stars because the facility leaves something to be desired. The hallways are humid and unventilated; the units are not lighted, there are no outlets to plug in a lamp, and there are bugs. It was hard to see in the storage area. Also, the elevator doors won't stay open more than a couple of seconds without someone pressing the "open door" button. It was hard to move stuff in and out of the elevator without fearing to be crushed. Finally, they need more flatbed carts. There are only 3 for the entire facility.

Great, but a little pricey

Great friendly staff and service

Let me start by saying Excellent customer service by Julio ,Came in to make payment and as always Julio took care of me with a smile and a great attitude like no one else thank you Julio for keep up your great attitude and smile.

Excellent service from Kasey!

Kasey was truly amazing and helped us figure out the best space for our items. She showed us multiple units and was extremely friendly throughout the entire process. She even saved the day when we severely underestimated how much space we needed and was able to get us another smaller unit right next to the first unit. Without her hard work and cordial attitude, move in day would have been a disaster!

Kasey & Ashley have great customer service really recommend this location

Its kept well easily accessible and very secure.

Great customer service

someones storage had gotten broken into, so i went some where else!!!

Fantastic, Kasey's a great manager; guided me through the process like a real pro. Very satisfied.

Kasey provided excellent customer service during our check-in process. She explained the contract, billing, and facility access clearly. We are very pleased with this Public Storage location.

Was looking for a unit to store some stuff for work. I checked out the one over on Sepulveda and unfortunately the available units weren't ideal for my needs. Brenda told me about their Jefferson location and they would have units that would be better fitting for my need. I went over to the Jefferson location and Kasey took really good care of me found me a unit that works best for my needs. Overall it was a great and easy experience!

This was the 1st time to use Public Storage and Kasey was extremely helpful telling us the rules and showing us how to access our unit. She put us at ease. We like having a code to use the elevator to take us to our floor. It gives the feeling of security personally and for our belongs. The hallway floor needed sweeping.

I needed last minute storage and Public Storage really went above and beyond for me; they reserved a space and it was ready the day that I called in ! Casey is very nice and oh so helpful ! She even helped me box and tape up several items ! Clean facility, friendly and helpful staff ! Thank you SO much !

Best service ever, professional staff. Quality storage.

great facility! nice clean and very secure! staff is very friendly and helpful.

Service was wonderful and so helpful. The facility is clean and the storage units are well priced. Convenient and helpful!

Great customer service. Very friendly and accommodating.

Very helpful staff and great ease of use. Good value in the pricing although you should be advised that you can't get a partial rent refund if you use a unit for 1 day after paying for a month, you pay for the whole month. Otherwise great storage and very nice people.

Kasey was very helpful and friendly. Great experience .

While helping a friend move his things in, I noticed how secure and clean this property was compared to other places. The manager Brianna was also very helpful with making sure our moving was easy with the push carts. Would definitely use this place again ! Thanks Brianna ! AMAZING SERVICE

Quick and easy process! Thank you!

I just reserved a unit here yesterday and I can not tell you enough how I was impressed with Kasey who assisted me. She was very professional and explained all of the information completely and answered all the questions I had. I would highly recommend this facility.

Great experience , kasey was amazing in and out in no time at all, this is the place to be.

Great service!

Excellent customer service. Kaseyl the manager was helpful beyond expectation.

Friendly staff, clean facility, and very convenient.

Nice young lady , Brianna, helped me find supplies for a quick move me and my wife are doing. She also answered a few questions about renting a unit while our home is being remodeled. I'm looking forward to renting in a couple weeks!

The staff was accommodating to my needs!!

friendly staff. Kasey and Myesha couldn't have been more helpful. I'd recommend this place to everyone!

Was in a bind. And Patty helped me out,She was Awesome and walked me thru the enitre process.. very grateful.

Kasey was wonderful and excellent in offering her services

Sonya was so helpful when I first moved in and Kasey was so helpful when I moved out. The customer service is great! Everyone is so nice. I would have given 5 stars but they raised my rent after a few months.

I've used several storages facilities for work, and personal use for years now. I have to say that hands down this one offers the best customer service. Anytime I've had an issue with the locks or anything. Kasey at the front is always very accommodating and quick to find a solution. The reason why the 4/5 stars is because they lock you out of the building and 9pm and they don't hold packages delivered. Other than that I have no complains.

Great customer service and attentive to all our needs.

Kasey has great customer service!!!!!

Kasey made it really easy and nice for me. Especially since i was tired after a long day packing the day before. Thanks so much. Highly recommend her service.

Rebin and Kasey help a lot. Thank you guys.

Best customer EVER!!!!!

This public storage is a rip off. The 5-star ratings on here are merely just new customers trying to kiss up to the property employees when they sign up. They tell you to write a 5-star rating when you sign the contract. I don't think many of the positive reviews really reflect what a majority of the customers here feel like. If you need to rent a storage for one month or for a short period of time this facility is great. I do not recommend this place if you plan on storing your belongings for a long period of time.

For over 6 years I have been a tenant at this storage facility & it is one of my favorite facilities. Unfortunately, they just don't care about long-term customers as they feel the need to jack up the monthly rent at least 17-25% per year on your unit. Of course I expect a rental increase yearly as to be expected but this jump is clearly price gouging and only benefits the shareholders of this company. I made friends with many of the tenants that have used this facility before it was Public Storage and was Shurgard Self Storage and they "were" here for well over a decade but they were forced to move-out due to high rent. This company rather kick-out long term customers and force them out rather than keeping the rent at a stable consistent rate. They rather have the unit empty and then re-rent it to a new customer for $1 for the first month and have them move out after 30 days rather than keep someone paying $600/month every month but never have the unit vacant. Yes, there will be that customer that might rent out the new unit for your so-called "fair-market" price at $1000/month but its really unlikely that they will stay very long at this location. This business strategy does not promote good customer service or customer retention. It only benefits the company & what the greedy shareholders want. Overall this location has always had great employees over the years. The only complaint I have is with the new district manager, Britney Price, who seems incompetent over the phone & downright condescending when talking to customers. She does not care about the individual customer here no matter how long or how perfect you paid your rent on-time every month. They only care about getting more money for your unit and raping you for more every year at almost a 25% increase--(which basically nearly doubles your initial rent every 4-5 years! I feel that it is not fair for someone to rent the same unit for $100's of dollars cheaper than someone who has been a consistent loyal paying customer over the years. They don't value you as a customer whatsoever. Britney Price was very cold-hearted & offered no ideal options when they raised my rent over $221/month in less than a year. She obviously does not have any sympathy for the disabled or people on a fixed income. They only care about numbers & their bottom line in the end. This is why I gave this location the rating I did only because of their complete lack of understanding & sympathy to long-term customers. If you are only renting here for one-month for the $1 special then this is the place to be. It has a great location in West LA/Culver City with easy access to the 405 Freeway. The only drawback is if you have an outside unit you might have a homeless person camped out and sleeping in front of it sometimes. The alley in the back of the facility is a bit run-down & attracts pan handlers or people that are mentally unstable. The tow truck yard that is next-door provides some sense of security since there is always someone there to look around so that crime stays at a minimum. Ive only had one instance at this location where a man was running away by foot from law enforcement evading arrest after stealing something from the Westfield Shopping Mall across the street. The Culver City Police were very fast to apprehend the suspect but you have to be careful at night around this facility.

I arrived just before closing. I needed packaging for 11 framed pieces of art. Kasey was very helpful and pleasant. After I realized that what I thought I wanted was not going to work, she suggested an excellent alternative. Thank you, Kasey!

Procrastination has always been my worst enemy, and it has tried to make my life a nightmare once again. I had to find a storage unit today to move out all of my furniture, and after calling several storage places with no answer, this Public Storage answered my call and they could not have been more helpful! I was able to come right down to check out the unit. Kasey was extremely friendly and made the process of filling out the paperwork quick and easy. She was able to get me the lowest price, much lower than I was quoted from some other places for the same sized unit. I highly recommend using this place, especially if Kasey is helping you out!

Always nice and greeting service and clean facility Kasey and Robin are outstanding workers and very helpful

Awesome experience! Kasey and everyone at this location were incredibly helpful and attentive to my needs. Thank you!

I come to this location often and always receive great customer service. Sanya and the staff of very polite well known of store information and very helpful

I kept a storage unit at this location for 5 years and never had one complaint. Any service needs were always met with a smile and Sanya & Brittnay were always there to help whenever I went in to check on my unit. I would recommend this location to anyone looking to store items from an entire home to just a single room. They're extremely convenient right off the 405 as well. I'm moving out of state unfortunatley otherwise I wouldn't be closing my account. Thanks again guys for the great 5 years of service!

I love this public storage! It's great and the employees are always so helpful as in to answer any questions one might have and resolve any concerns. Sanya is one of the best employees I've met, she's friendly, and has character, and always so helpful.

Sanya was a pleasure to work with! She turned my whole nightmare into an easy transition. Thank you Sanya!

Excellent service. Very clean. I am glad that I chose this location.

This location has the best customer service personnel! Sanya was there and helped us get adjusted and get all the information we needed. Thank you for the great service.

My storage experience was greatly enhanced by the thorough staff and quality care of my storage facility. The staff especially Sanya at the Jefferson location was both knowledgeable and helpful. ..

I have always had a good experience dealing with the different personnel that have work at this location but dealing with Sanya has been so gratifying that I think you should be made aware of a valuable asset to your business.

Robin was very excellent. His assistance was just perfect. And Sanya was very excellent as well. Very nice and helpful.

I had never seen such grate customer service until I met Sanya and Robin. They were very attentive, polite, and very helpful. They answered all the questions I had. That young lady has a smile that just makes you feel welcomed. And the gentleman Robin helpful in carrying the boxes that I couldn't and making sure I was alright. Thank you Sanya and Robin for giving such great customer support.

Sanya was very helpful today! Come rent here!

Sanya was just awesome! Her service was exceptional!

Super helpful and extremely attentive. Gave and showed us all available options. Had a hard time deciding and the staff was so patient. Thanks so much!

I came in to public storage today and Maria provided me with great service. I would recommend this place to friends and family for sure.

Maria is great and very helpful. She always has a smile when I come to the office to ask for a cart. Access hours are great too.

Hi Sarai is so cool😋 i have a 5 x5 which i like to enjoy . The hours are convenient the place is safe and secure and close to restaurants and stores and the mall if you want to take a break from messing with your storage. I would really recommend this property!!

I came in to look at a unit for my tools and business. The young lady Sarai was very professional and help me understand and make the move in process easy! The prices are so great too! I would definitely recommend to rent at this location!

Everyone from the central call center to the moment I showed up was great. Sarai was super cute and friendly and Julio went out of his way to help my movers and everything was a breeze! They're rates are super great too for living in Venice and only having to travel 10min for this location.

Just was able to close my account today and I must say all of my items were good when I came and got them (like no humidity issues and stuff) and Saria was awesome when I checked out definitely will return if I need storage again!

From the very beginning, from Earnest (back in 2012) to now Julio and Sarai, the service was great - very courteous and professional. There were a couple of times that we had some "disagreements" with someone in upper management (outside of this location), but that individual is no longer in the picture with PS. The access was great and the employees there were always helpful and friendly. If PS Corporate did not increase the rates so drastically for loyal customers (annually), we most likely would have stayed longer. But, that's Corporate America. Again, the employees there were very nice and respectful.

Julio had great customer service and covered all information in detail.

The access hours are great. I came directly from work and got there right before the office closed to make a payment! Sarai and Julio where great and welcoming to the office. They took the time to take my paymen. Great customer service and i really recommend Public Storage!

Julio was great! Fast and very professional!

Excellent service by Julio G and Sarai, they were very knowledgeable and friendly and helped me find the right-sized rental space for my property. I would definitely rent space at this location again.

Cam re in to vacate unit. The young lady at the service desk I think her name was Sarai was very helpful. Greeted me in such a professional manner. She was extremely helpful and answered all of my questions and concerns. Cheers :)

Best service ever not only is Sarai hot and friendly Julio helped too

Very helpful and efficient customer service!

I rented a 10x10 unit here for a month and the check in process was great. The price (for 1 month) was very affordable (around $53). My only concern was that the office closes at 6pm. Makes it tough to catch them if you work farther away. The check out process was awesome. Special shoutout to Sarai for making the transition out very smooth! Moving sucks, but this location and staff made the experience bearable. Definitely would recommend.

Sanya Tre Oscar and Julissa always very nice and helpful

Sanya, the manager, gave me the best customer service ever. She helped me with all the information I needed to decide what to rent. She has a great knowledge of the business and a cheerful, sincere desire to accomadate all her customers( existing and new) I am very confident I got the best space and price. I reccommend everyone to come here for storage. Clean, safe and awesome customer service.

From the time we first walked in, Erica, Sanya, & Julissa have been an absolute pleasure to work with - all three were very knowledgeable, gave great advice, and exhibited outstanding customer service and follow-up. In fact, they WERE the reason we selected Public Storage. The facilities are also very clean, well lit, and convenient to freeway access!

Got a great deal on my unit and Julissa was extremely helpful in getting everything squared away. Thanks!

Julissa & Sanya were amazing! :-) so happy with service provided. Recommend to anyone and everyone... thankyou! ;-)

Lovely ladies. Very friendly. Took bout 20 min. Very cool. One warning, $1 move in they quote at $23 with fees. They don't tell you insurance is mandatory and high security lock. The quote for $23 dollars on the phone turned to $53 at the end of it. Being on a budget this is frustrating. Wish they told me this on the phone before I was already there.

This is the second time I have rented in the past 6 months. The staff is friendly and the facilities are clean. The online reservation price was honored. I especially like this location's proximity to the 405 off/on ramps. It is convenient for someone like me who travels the 405 past the 90 freeway daily.

Wonderful customer service by Sanya & Julissa!!! Nice, clean facilities. Would highly recommend.

Julissa & Sanya were awesome!!! So helpful & friendly.

Very professional, helpful a/ courteous. Cares about the customer.

Sanya is awesome and super friendly!

Dealt with julissa and she was purely awesome. Great customer customer service

I work with public storage all the time and julissa is always very helpful and attentive. Her service is awesome and the property always looks great

I came into public storage looking for storage and was amazed by the service Julissa and Julio gave me. They helped me with all my storage needs abd explained everything in detail. I highly rrcomned thus property

Julio G. & Julissa took excellent care of me during my move-out! Julio went above and beyond to accommodate my schedule…. He made my day!

Everything about this place was easy. Julio, the gentleman who helped us, was absolutely great. He was friendly and helpful and made everything about the experience easy.

This place rocks!!! I come here on a regular basis and Julissa and the rest of the staff are very nice and helpful. Great customer service and always easy to get in and out fast. :))

Very helpful and great customer service. Very nice and friendly.

Julissa is awesome! Great service!

Julio has great service!

I have been renting a storage unit at this Public Storage in Culver City for a year now.I have just recently acquired an apartment and no longer have any further use for it.I was totally dreading having to go through the termination and move out process.My contact and experience with the representative,Mr. Julio Gonzalez, proved to be a pleasant and effortless one.Mr.Gonzalez was extremely courteous and professional.His customer service is to be commended.I would strongly recommend this place to my family and friends.Thank you!

My experience at this location was phenomenal as I walk in I was welcome with a very strong customer service attitude not just a hello but a welcome to my business. employee Julio Gonzalez knows the value of a customer don't find this type of service and commitment to the customer.I was there just to asked for directions.

Juilio Gonzalez is a asset to the public storage company with his excellent customer service personalty

Thanks Julio for nice customer service!!!!

Julio Gonzalez was very knowledgeable and covered all information in detail. He was extremely friendly and proficient in expediting my whole experience.

In my storage facility, at the 11510 Jefferson Boulevard Culver City, Ca. units, Julio Gonzalez helped me make everything run smoothly. He is always friendly, courteous and eager to help you. He keeps the place clean, especially the bathrooms. When I see exceptional customer service, I want to give feedback, as they deserve recognition for what they do.