Easy self-storage facility. Clean and easy access. You don't have to do any physical meet to set up or access your allocated space. I love!
Very clean, and very friendly staff . Vicki is so nice and helpful. Came today to pay Vickie and Josh very nice
I came to check out the available storages, Vicky was a blessing of help, I’m super comfortable leaving my old storage and move my stuff here. Thank you Vicky for all your assistance and patience. I appreciated your detailed overview.
Vicki thank you so much for helping me with a storage unit, Very helpful and kind 😁
Had a pleasant costumer service by manager name vicky. She was able to resolve my issue with a very great result.
Vicki is very helpful! So happy to see vicki is still here! So happy to see Vicki here today, she's a keeper! Haven't seen Vicki in a couple of months, was happy to see her today, always nice and helpful...... another month and Vicki is still here and helpful
Vicki is always so helpful every time I come in, she's a keeper
I just wanted to come 9n here again and say how wonderful it is to see Vicki when i come in to get stuff out of my space. Vicki always has a smile on her face and always very welcoming. Thanks again vicki.
It was time yet again to rent s storage unit. I was happy to see Vicki was still her. She was able to guide me through online reservations. Made my stressful week not so stressful.
I've rented at this location twice and I'm looking to rent again. I've looked at other storage places but none come close to the personal and professional staff you have here. Each time I rented I've rented Vicki showed me around asked how many rooms I'd be storing and got me just the right storage size for my needs. Thanks to Vicki I feel I didn't over pay for my storage needs.
Vicki was so polite and helpful today. I requested a rent reduction and she was able to help me out with it. Being a single mom on a fixed income is hard enough but having everything increase is even harder. Thank you again vicki!!
Once again I'd like to thank Vickifor her excellent customer service
Vicki helped us out today and was awesome, thank you again!!
Vicki was awesome on helping us out today, very helpful and sweet!!
Great Location and service by onsite staff. Speak to Vicki if You're in the market for storage.
Avoid this Storage facility at all cost. First of all, everytime I go, no one is ever in the office and no one answers the phone the times I've called. Even after leaving a message I received a call back from Josh an hour later. I should have know I couldn't trust this facility when all that separates each unit is drywall and or particle board. Did you know that they keep some unused units unlocked for people that want to rent online. Dishonest people can rent a storage to gain access and steal your property. Like what happend to us. When learned about the theft I asked if they can put a lock on the storage and they said it would cost $20 to buy a new lock. This is ridiculous.
I'm so sad to have lost unreplacable memories from my kids when they were little.
Joshua provided great customer support! He was able to show me three different storage spaces. He was fully transparent and was able to help me get the right unit for my specific needs.
I’ve had my space for a few years now and the customer service has always been outstanding. Josh the manager is very helpful and responsive to all my questions always. I am very happy and appreciative of him and all the staff there. Location is great, easy to access always clean when I’ve been there. Thank you!
I went to the property today and the nice lady in the office was very helpful, her name was Vicki. I recommend to ask for her when going in. Glad to see she is still around!
Went it to pay my bill and again, was greeted by Vicki & her smile! Always a pleasure dealing with her when I come in! Thanks again!
Been coming in for a while and always greeted by Vicki’s warm smile & positive attitude. Great customer service with her as always!
Vicki is still there! Glad to see her again. Always super helpful
Thank you Vicky for your Prompt attention and Courteous service!!!!!! Appreciate all your help with each visit!!!!💯
Let me simply say Vicky is Awesome! She helped me understand my billing concerns and gave me exact information I needed. She even called me back to say my problem is actually solved! I worked in customer service industry for more than 15 years and Vicky IS world class customer service-personified. Your company is smart to have you. Many thanks and stay cool!
Vicki was so much help with what I needed to rent out. Thank you for your patience
The company itself is meh, constant issues, but the management here are top notch and go above and beyond to fix the issues the main company itself causes so customers are in good hands here.
Great service, very helpful. I had to change my credit card on file and Vicky was right on it. Vicky was so helpful and made me feel comfortable. We need more people like her, she took care of me.
Josh and Vicki are very helpful every time I come to my space. Vicki just helped lower my rent for me!!!
Vicki was most helpful. Thank you so much!!
Vicki is very helpful, she helped me to get my rate lowered, I appreciate her. Josh is helpful too
Great service. I have rented a lot of times from different properties and have to say that this property has to be the cleanest and the staff Josh and Vickie are great cannot say enough.
Update have been renting now for over 3 months and have to say any problem or concern that I have had has been addressed by Joshua. Great place to rent.
Great service my aunt just rented and the manager Vicki was super helpful in helping us get the unit we needed. As we were leaving we also got introduced to the main manager Joshua he introduced himself and let us know if we needed anything to come back and he was there to help. I can't say anything else but great things.
Friendly , kindly,clean they helpful person name vicki
Karla and melina are great.
Just made a payment with joshua great service
Joshua is a great clean property with no problems very helpful and explained everything. A year later and I can’t say enough about Joshua's customer service. Very professional and always there if I need any help.
Update: it has been another 6 months since my last review and I still think joshua keeps giving great customer service every time I come in is a great experience.
I came back rented a couple of days ago and Josh was there to help me out showed me a couple of different sizes and was more than happy to show them to me. Glad I came back here to rent. The process is easy and showed me I could use my phone to open the gates without getting out of my car as well.
hands down some of the best customer service I have ever got. explained everything anytime I had a quest they were there to help and answer and if they couldn't solve would always direct me to who I needed to call josh and Vicki are the best.
Update just came in to ask josh some questions help me out like always a great help.
update another year and great service all around josh is a great manager my stuff always feels safe and the property is always clear
Came in today to make my payment and manager josh was there on a call help me well helping another customer goes to show this is the A team great people can't say enough
Great great Service Joshua is always their to help out
Joshua gave the best service that I have had here. I have been storing for over 10 years and have seen 3 manager and josh is the best couldn’t say more.
Update another year hear a public storage an have to say Josh is great also meet Vicki which was a pleasant meeting. Great place to store you goods someone is always walking the property and cleaning great to see.
Vicky and Josh are such amazing employees and very helpful people
They keep raising the storage higher every year. Just want to add another review they have raised my rent there two times this year. I'm close to $400 on next month's bill. Every time I ask to try to get a smaller or cheaper storage they end up telling me that it won't make a difference it only go down by $20. I will be moving my possessions out by next month. I will let my community know about how the rent is raised every few months. I've had my possessions there since 2002. It's time to leave.
Vicki Thank you so much for all your help on the process Of renting Storage unit and now saying goodbye to you guys it’s been a pleasure. You’ve been amazing since day one
Joshua gave great service . Have been renting for over 5 years and have always had great service definitely recommend to
Joshua. And lady.so nice..they are so very very.frendly and help everyone they have always outstanding..and 5 * stars. Forever..jajajajajaj God bless PS and the person asistens.or associate. 💪 works happy new year
Update Josh and Vicki great team 100 💯
Thank you Jessica Josh and Vicki for always having the best help
Vicky and josh are amazing!
Vicki and josh really show great support
My sister had a storage space here before and we came to check into a future space. Was surprised to see Vicki and Josh. They were so helpful as always.
I have been at this facility now for over 7 years. I have to say this is the cleanest property I have been to by far. Josh and Vicki are the best everything I stop by to check on my stuff Josh and Vicki are always outside cleaning and checking up on the property couldn't have asked for a better place to store my items. the peace of mine I have is priceless.
Vicki and Josh are the best, so helpful!! If you need storage come see them!!
Joshua is the best. My mom has been renting here for years and when it came time for me to storage some things I knew I would come here. Joshua and Vicki have been a great help with any questions I have had. Could not recommend a better place to store your items safe and friendly service
Horrible employee lady. Vicky not a nice person. Inefficient too. I went to a different company for my storage unit.
Josh was so helpful! Great costumer service!!
Anthony really helped setting up a new account for me and my mom. Was super helpful even with a language barrier. Super friendly and I am super satisfied with the service
I came here with my sister and the lady working in the office was so nice! It's always good to see helpful people at a business,
Vicky was very helpfull and patience we recomend to all of you come and talk to her about your storage needs you wont go wrong she has a very nice actitud we not from around here but we where please with her great service.
This location gave very poor service to me during my move in. The guy on duty at the time was extremely rude and not helpful at all. I arrived at the unit with my movers, ready to move in. Upon my arrival I was surprised to see that the unit issued to me was the size of a closet. I had expressed to the person over the phone that I'm moving out of a 1 bedroom apartment and would need a space that can accommodate my entire apartment. I even listed to the agent all the items that i would need storage for. So, I was quite shocked that the unit was small enough to only hold a small amount of my belongings. However I wasn't worried as I suspected we could just upgrade the unit to a larger unit and I'd pay the difference. When I returned to the office the associate was visibly and verbally in a different mood and was extremely combative and not helpful at all to help me resolve the issue. I had to literally pause the conversation that was escalating and ask him "whats happening right now?". I literally just wanted to upgrade my unit and after the aggressive conversation from this employee I ended leaving and going to a different storage unit. Not only was I mistreated but I also had my contract cancelled and lost monies I've paid due to a disgruntle employee. I will no longer patronize Public storage and I just wanted to make others aware that if you come across this individual at this location do not say anything or defend yourself or the same may potentially happen to you.
God Bless.
Vicki is always so pleasant and helpful when I go pay my bill.
I was so happy to see vicki again. Please keep her. Its always nice to see a smiling face!! Thank you Vicki
I just wanted to come back on here and let everyone know just how helpful Vicki always is when I go in to pay my bill.
I read all of the amazing reviews on this location and decided to check them out as I am new to the area.
What a disappointment, Horrible service, the blond lady in the office was incredibly rude and unfriendly. I wouldn't trust these people to watch my household garbage let alone personal items that I value.
I can understand anyone maybe having a bad day but I can't say I have ever had anyone successfully turn me off to an entire company after one interaction but she did it.
Don't waste your time. I went in there to inquire about renting a space and the woman working there was very short and rude. I will take my business elsewhere and I encourage you to do the same.
Muy amable el joven que nos atendió josue gracias por todo
So glad Vicki is still here she helped me get my rate lowered last week & also assisted with consolidating 2 of my units into !!! she really cares, vicki is always so helpful, glad she's still here. Came in to pay and I'm so glad Vicki is still here!!
Vicki was very nice and professional. Keep hiring people like her!!! Went there today ! So glad she's still there. Always happy to see her.
I came in to get information on spaces, I have a storage at another company, Vicki was sooo helpful, when my lease is up at the end of the month, I will be coming back here to rent. Thank you Vicki// Saw Vicki on the property cleaning the other day when I was there, she stopped to ask me how everything was going with my space, she is always so kind!!!
I went in on Tuesday to pay my bill and was so happy to see Vicki still working here
Awesome place to store your stuff! Easily self-accessible. Manager Vicki was really helpful and nice
Thank you Josh and Vicki for the help! Such great service and team work
I went in on 4th of july to pay a bill and even though it was a holiday vicki was very nice and greeted me with a smile
So helpful! Vicki was so sweet in this experience, thank you for the help!
Went with my mom to pay our bill the other day, Vicki was very helpful!!
I recommend this location it’s super clean staff is nice. Vicky helped us sus was awesome she’s super friendly. My experience was great I would definitely come back !
From day 1 we were genuinely welcomed to Southern California by one of the Staff, Vicki Parks. She answered any questions we had and showed us a couple different size units that we were interested in for our belongings. It helped us feel that our personal possessions were important and would be safe and well taken care of.
Vicki was very helpful and nice. I'm glad to see there are still good people in this world
Worst company. Do not rent from Public Storage. They are a horrible business very unethical! They do not tell you after 6 months they are raising your rent by 40%. They send you the bill on 1st, you’re forced to pay high bill for the whole month, no notification. They say supply & demand & keep raising prices just because they like to rip off customers not because their unit is worth the increase. First do not rent from them. Second, ask other companies in LA, what is rate for the entire year if you need it for the length of time. Do not assume. When I rented from extra space storage in NYC, they called me to apologize they needed to raise the rent after 2.5 years & to warn me. So I was shocked by public storage since there is so much land here, but this is a big company, so they don’t care about you the customer.
Just did my e-rental it was quick and easy. I am a returning customer. I really like this location. Very clean , the buildings look nice and kept maintained. I remember they had just painted it and it still looks fresh. Moving out was painless and hassle free. Thank you Vicky at the front desk. Very friendly and knowledgeable.
Great service Joshua is always there to help. have had a unit off an on for the last couple of years and Joshua is always there to show me different units that will work for me. great service again and again.
Vicki was very pleasant and helpful. Thank you again Vicki, you deserve a raise
Staff professional and friendly.
This Public Storage is the best. Vicki was so nice and helpful. Definitely consider coming here.
Great job Vicki. All questions were answered. We are so please to have Vicki, good customer service and friendly
I highly recommend this public storage. Josh and Vicky are the most helpful kind people .They answered all my questions they showed me different storage sizes to see which one was the best for me. I actually went to two other storages places and this public storage was the more convenient one for me .Access hours are great . Pricing is also the best . But most of all customer service was what finalize the deal.Vicky and Josh thanks once again for you're wonderful help .I would recommend to friends and family . Customer service is excellent . The place it's always clean. Thanks Vicki and Josh ...
Great storage facility! Cassandra at the front desk is always friendly and helpful. I would definitely recommend this facility to anyone looking to store.
Prices keep going up n up. I'm already looking into other storages
Vicki was very friendly and professional. Thank you for being patient and explaining everything to me!!!
Thank U Ms.Vicky, The service was very professional and well done.I loved 💝 how I got a super Customer Service and how she treats me. Great space and and they treat U good.Hard to get good service now in days.Rigth person for the job.Thank U Again 🙏🏻 Now I'm a new customer there
*E.J*
Vicki was really helpful and paciente with me. She is such a kind person and really helpful with all the questions that i had. This is my first time using a storage and I'm glad that i had a very good experience. Thanks to Vicki. Would recommend to other people.
The manager was very nice and helped me with whatever I needed. Very professional definitely would recommend a friend. All around good place..
Thanks Vicki at the front desk for being so kind and helpful with my experience there at Public Storage. Take pride in wearing the many hats that you do and dealing with all the situations that arise. I see that you have it all under control!!! Your stuff is safe here people!!!
Front dispatch lady soo kind and respectful, great costumer service...👏👏👏👏👏👏👏👏👏👏👏👏👏👏
Joshua's customer service is excellent. He accommodated my needs during a difficult time. Thank you Joshua
Joshua was amazing walking me through the process and getting us our unit
Anthony was amazingly helpful
Thank you to Vicki for always being so nice and polite when I go in there
I always enjoy seeing Vicki when I come to this public storage
Vicky was so kind and helpful when I went in to see the space. She's an amazing employee and made the experience so pleasant.
Great and quick srvices provided by Vicki and Josh. Moving in was easy and checking out was quick as well. Thanks for the service.
Had to gain access to and clear out a family member's storage unit. Joshua helped us a month ago giving us the forms and instructions we needed to take possession after his passing. The day we cleared it out, Vicki helped us set up the locksmith to cut the lock, even saved us money as we didn't need to replace the lock. Both were so friendly, patient, and helpful. Sure helped make a grueling experience a lot easier.
Thank you Josh & Vicki very friendly & helpful Pubic storage on Amar clean & safe
Josh and Vicki are very helpful. If you need storage, come see them!
I love my storage unit and the location. The property is always clean and very well lit. I like that I don't have to get off my car to enter or exit gate, the PS application does it for me. The customer service I have received is awesome. Josh is great and friendly. Thanks Public Storage.
A year later and still getting great service joshua and Vicki are great always there to help u white anything u need.
Joshua is the best helped me with everything made it fast as I was in a hurry but still explained everything in detail that I understood best serive I’ve had in years would recommend
Great service just made my monthly payment and is always great service Joshua is a great manager
Vicky & Josh were as usual, gracious, efficient and friendly with every visit.
Joshua was professional, courteous and quick! Great salesman and knowledgeable about the property and in figuring out what you may need to have the best experience of renting space! Thanks for such great service!
I've been renting storage units there for 6 years its the best place the management is top of the line
Great place. Vicki helped me remember the code I forgot! Great customer service
Great customer service by Vicki and happy customer here !
Vicki was great and excellent customer service !
We had the best experience renting a space. Leda helped by showing us everything that fitted our needs. Leda has excellent customer service skills, knowledgeable and very courteous.
if you need storage, come here and see Vicky and Josh, they are very helpful!
I had a good experience from the minute I called to the moment I went to rent the storage space.
Joshua was very helpful and professional, he is great at multitasking as he is the only one in the office. People were calling and going into the office to make payments and he still maintained his good customer service. He took his time to show me the unit and explaining the lease and also offered materials they have for sale.
Vicki is Always very helpful and nice