Public Storage Self-Storage Units at 1421 E Del Amo Blvd, Carson, CA

i want to give a big thanks to Dulce the manager, she has been great with the information i needed and unit size. i will definitely recommend her location. this place is great! thanks again Dulce

From reserving a storage, to getting into it, the ease and helpfulness of the staff was easy and inviting. The facility was clean and very nice. I’ll definitely be a return customer! Thank you Public Storage!

Okay, so it took me a while to write this review because I wanted to make sure it does not reflect on all PS facilities. I had a WONDERFUL experience with the PS facility in south Long Beach whom I rented from for well over a year! I only left because I moved to Carson and the drive was frustrating. They were very clean, ALWAYS available in office during business hours, and everything was automated and futuristic. While it was expensive, it was totally worth it. This PS facility, on Del Amo Blvd in east Carson is EVERYTHING Long Beach wasn’t!!! The facility is old looking (which wasn’t a massive issue, as long as it didn’t have pests. I put a ton of pest killer bait inside my unit as well). It’s not temperature controlled due to all the unit being outside accessible. THERE IS NEVER anyone in office available during business hours whenever I needed assistance, which was literally only three times in the three months I was there!!! The last two times I needed assistance was to access my unit when the their was a closed padlock on the hallway door leading to my unit. There was NEVER ANY COMMUNICATION to us on what the code was to unlock it! Not even when we first got the unit! I had to call 10 times plus go back and forth to the front office before someone FINALLY came out to give me the code. Around 45 minutes total! That was the first time…. The second time, about two weeks later, I’ll admit I got frustrated and banged on the window due to the office being LOCKED at the almost 10am and NO ONE answering the office phone! Upon me banging on the window the person sitting in the LOCKED OFFICE promptly decided to come out and yell at me to STOP BANGING on the window or they will call the cops. As they swiftly slammed the door shut before I could even speak a word as to why I was frustrated or what my name even was, I proceed to bang again since it proved to be the only way to get them to come out and unlock the door during business hours. We both ended up calling the cops. The cops came and stated that the employee told them I aggressively shattered the front office window…… Cops laughed. I laughed (through my anger). Given there was no shattered glass or broken window in sight. The employee came and unlocked the padlock, I asked him why didn’t he open the office door or why wasn't he answering my calls coming through to the office, they stated that I need to vacate within 72 hours as they did not feel safe with me around. HAHAHAHAHAHA! This is a grown man by the way…taller than me and I’m 5'11!!!! Anyways, the district manager is just as ignorant stating that they are only allowing me access ONE TIME this month to my unit with my belongings. I am working with my lawyer on this one. This is not a facility worth my energy, money, or patronage. BTW, it’s been well past 72 hours and my stuff is still in my unit :). I will be moving out end of April since I PAID FOR THE MONTH and they can’t do anything about it without proper WRITTEN notice. I will be moving because I need a professional facility that operates as a business and not some raggedy, rag tag, unkept facility that clearly hires family members and friends on hard times.

Great service !! Thank you for your help

Great prices and very helpful staff

Outstanding service at this particular location. I'd give them 10 stars if it were an option. The staff are very personable and friendly. Patty, Vanessa, Jasmin and Erick were all a pleasure to do business with. Having great employees is a huge plus--and the main reason I'll recommend this location to my family members and friends.

prices are rising to more than 30%

Mitzi was great!

Eric gave me excellent 10 star customer service- really quick to get a unit and smooth transaction- very happy with the size and price very accommodating , thank you so much for the hospitality- very much appreciated!

Great

Always a pleasure working with patty she is always there to help me with any issues i have regarding my unit space.

I had a horrible experience with public storage on del amo not only were they rude and unprofessional they allow for people to leave there dogs in a closed storage for hours poor dogs were crying and barking all day that's not right the manager should be more responsible and not allow this animal abuse to happen someone should look into that. But there is a guy with long blond hair that is rude and racist so watch out

Alejandra es buen atenta

Gracia alejandra por tenter limpo

Alejandra was extremely helpful today. It was a fast and easy process, I would highly recommend to ask for Alejandra.

Alejandra was super helpful today gave me a tour of the property and made the signing up smooth / easy so I could move in fast . Thank you for your help today.

Alejandra was very helpful and pleasant 🙂 Thank you! Alejandra

Sheryl was great! Every process was easy and complete in no time!!!

HAD GREAT EXPERIENCE MITZI WAS GREAT HELP

I was in need of a unit as soon as possible and I was helped by Erick. He got me through the process and walked me through the different units they had available. Really nice guy

I feel confident that my belongings are safe and secure in my storage unit. The facility has good security measures in place, and I've never had any issues. Thank you.

The staff at this Public Storage location is always friendly and helpful. I really appreciate this level of service.

The staff at this Public Storage was really helpful. They took the time to explain the different unit sizes and answer all of my questions. The facility is clean and well-maintained, and the location is easy to get to. I'll definitely recommend this place to others.

I've been renting a unit at this Public Storage location for a few months now and I'm really happy with it. The facility is always clean and well-maintained, and the staff is friendly and helpful. The location is convenient and easy to access,which is a huge plus for me.

I recently had the pleasure of renting a unit at Public Storage, and I must say, the experience exceeded my expectations, thanks to Patty! From the moment I walked in, Patty greeted me with a warm smile and a friendly attitude that instantly put me at ease. Patty took the time to understand my storage needs and guided me through the options with remarkable patience and knowledge. She answered all of my questions thoroughly and even offered valuable tips on how to maximize the space in my unit. Her professionalism and attention to detail made the entire process smooth and stress-free. What truly sets Patty apart is her genuine care for her customers. She went above and beyond to ensure that I felt comfortable with my decision, and her follow-up to confirm that everything was going well was the cherry on top. It's rare to find such dedication to customer service these days, and I am incredibly grateful for her help. If you're looking for a storage facility with top-notch service, look no further than Public Storage, and be sure to ask for Patty, she's a true gem! Highly recommended!

Patty girl is the best!

Patty was extremely helpful and thorough in assisting me with all of my storage needs! Thanks so much!

Patty is such a very helpful and friendly lady. Whenever I visit for my monthly payment it’s always a pleasure when she is there.

Great customer service!

Gteat property

Milly is so professional, she’s very helpful, sweet and knowledgeable. She was able to answer all my questions, and her vibe is unmatchable.

Had a really great experince here Customer service was awesome

Clean and overall great

Nice staff

Clean facility

The easiest public storage experience I’ve had so far. The staff Milly had amazing customer service. And it was a comfortable distance

Milly has been the most wonderful and helpful person I’ve ever met at public storage. She’ll gladly go over things with you and show you what your unit would be like. I’ll for sure be coming back looking for her.

Every good service! Patty is very helpful!!

Good service from Patty. Clean and other staff there are also pleasant

clean location and Patty is always friendly

Amazing service and clean property! Thanks Patty.

The new space worked great and it is still in a great location.

Was able to pay online, and Patty showed me how. Great help!

MILLY WAS AMAZING AND NICE

Friendly and Knowledgeable Staff: The staff at public storage "Patty" is extremely friendly, accommodating, and knowledgeable. She is readily available to answer any questions and provide guidance throughout the storage process. Her professionalism and assistance has made my experience with public storage outstanding. The combination of convenience, security, cleanliness, and exceptional customer service truly sets them apart. I highly recommend their storage services to anyone in need of a reliable and top-notch storage solution. Thank you, Patty for all your help

I won an auction in this storage, but some items were not there. I don’t know where the items went. I do not advise!

Milli, she was very happy to assist me with the millions of questions and concerns. This has been the best costumer service I've had in a while.

Melly was really hopeful

I had a very pleasant time, the staff were wonderful and knowledgeable. Patty was the one who helped me and she was very sweet and patient with me. I would recommend.

Always clean and service from Patty and Milly are great!!

Location is always clean and customer service is great. Thanks to Patty

Thank you Patty.

Good customer service Patty. Clean location

Great service, friendly staff would definitely recommend this storage facility to everyone!

Friendly service!

Thanks Patty for always willing to help and keep up that positive attitude!

i absolutely loved the service 10/10 would recommend and jennifer was an amazing helper

This place is an absolute joke. 4 months after I moved into a 10X20 unit they raised to the fee by 30%. I complained and they delayed the price hike for a few months now they're doing it again. It's a bait and switch. Borderline Criminal. DO NOT USE PUBLIC STORAGE. Also, there is never anyone in the office and the wait days to return calls.

Too dang expensive. Prices seem to go up constantly in a short time.

Daisy was a very helpful individual. Very welcoming and friendly and my experience here pleasant.

At my storage, Del Ami, someone almost never there

I usually don’t write a review, but I felt like I had to. I’ve been to multiple Public Storages and I have always had a problem with them. But this one was different every time I had an issue, this wonderful lady I think her name was Patty was always there to help me out. She is respectful and always attentive. Overall I would definitely recommend this location.

Patty is always friendly and keeps location clean.

Worst customer service ever . No one is ever in the office and they're tenants are disrespectful.

Patty is absolutely wonderful at this location. Always willing to help in any way possible. I had two units at this location, however, due to the increase in price on my larger unit. I did have to relocate.

Chrissy Christina was very helpful and I think she's a great person to have as a worker here she needs a raise I feel that she's really good and very kind and generous

Nice and quiet.....

Rude , Disrespectful , NO customer service skills, manager got a thing for her

Rude and disrespectful no customers service skills whatsoever

Chrissy is on top of it over here. I had yet to purchase my lock the day before. She gave me a ring. Came down here to make sure my unit is locked.

Clean .. quiet.. convenient.

Very patient and very easy to talk to

Amazing experience. Patty was very helpful and answered all of my questions in regards storage. Will be recommending this facility.

Andrew is a consumate professional. He is helpful, friendly and knowledgeable.

Andrew was alot of help. Made everything fast and easy

I couldn't get help when needed. Was locked out of my unit due to not have the combination to the door that lead to my unit and other units. When I was given the combination it did not work. When I called for help no one was able to help me.