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Public Storage Self-Storage Units at 6312 N 9th St, Tacoma, WA
Property Open
Mon-Sun 06:00 AM - 09:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
Property Open
Mon-Sun 06:00 AM - 09:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
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5'x5'Online only price$ 50/mo
Small 5'x5'- Climate Controlled
- Downstairs/elevator
$ 50 /mo $ 67Best Price Label+ one-time $29 admin fee
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5'x10'Online only price$ 69/mo
Small 5'x10'- Climate Controlled
- Upstairs/elevator
$ 69 /mo $ 92Best Price Label+ one-time $29 admin fee
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5'x10'Online only price$ 69/mo
Small 5'x10'- Climate Controlled
- Downstairs/elevator
$ 69 /mo $ 92Best Price Label+ one-time $29 admin fee
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5'x10'Online only price$ 72/mo
Small 5'x10'- Climate Controlled
- Inside unit
- 1st Floor
$ 72 /mo $ 96Best Price Label+ one-time $29 admin fee
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7.5'x10'Online only price$ 98/mo
Medium 7.5'x10'- Climate Controlled
- Upstairs/elevator
$ 98 /mo $ 130Best Price Label+ one-time $29 admin fee
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5'x15'Online only price$ 104/mo
Medium 5'x15'- Climate Controlled
- Downstairs/elevator
$ 104 /mo $ 139Best Price Label+ one-time $29 admin fee
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10'x12.5'Online only price$ 119/mo
Medium 10'x12.5'- Climate Controlled
- Downstairs/elevator
$ 119 /mo $ 158Best Price Label+ one-time $29 admin fee
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10'x12.5'Online only price$ 121/mo
Medium 10'x12.5'- Climate Controlled
- Upstairs/elevator
$ 121 /mo $ 161Best Price Label+ one-time $29 admin fee
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10'x15'Online only price$ 122/mo
Large 10'x15'- Climate Controlled
- Upstairs/elevator
$ 122 /mo $ 163Best Price Label+ one-time $29 admin fee
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10'x15'Online only price$ 138/mo
Large 10'x15'- Climate Controlled
- Downstairs/elevator
$ 138 /mo $ 184Best Price Label+ one-time $29 admin fee
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10'x14'Online only price$ 147/mo
Large 10'x14'- Climate Controlled
- Upstairs/elevator
$ 147 /mo $ 196Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 152/mo
Medium 10'x10'- Climate Controlled
- Downstairs/elevator
$ 152 /mo $ 203Best Price Label+ one-time $29 admin fee
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10'x15'Online only price$ 159/mo
Large 10'x15'- Climate Controlled
- Inside unit
- 1st Floor
$ 159 /mo $ 211Best Price Label+ one-time $29 admin fee
Nearby Self-Storage Locations
Self-Storage Near Tacoma
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At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 134)
It was very good!
Kim, the property manager, is very professional. Great communication and willing to work with you if you have any issues. Thank you!
Kim was great.
My grandma needed a place to store things and Kim made me feel like it's in good hands. She helped find us the best size at the best price. Thank you for the help Kim!
Kim was extremely helpful, she answered any questions i had. Thank you kim for helping make this process as easy as can be.
Kim is absolutely amazing. She was very helpful with providing directions and answering any questions my dad had as he was moving things in and helped with any questions I had prior to the rental.
Thank you Kim for making this process easy and for providing the bestest of customer service! I appreciate you!
Fawn done an excellent job at explaining the process and even showed me the unit. This was great service today! I recommend this location.
I want to give a shout out to Kim at Public Storage on 9th. Always helpful, kind and respectful. Moving and storage can be a stressful experience and she went out of her way to assist and assure I had a positive experience. Thank you Kim!
A solid place to store your belongings. Office hours are decent. Even so you can make payments at the nearby location when it's closed where at other locations you are SOL which is a life saver! They also have a cool app which has a lot of features. Shout out to Kim for being awesome and showing me them all! 10/10 would recommend.
Kim and Manny were friendly and efficient. It was actually a fun experience.
Excellent customer service! Above and beyond expectations.
Kim is amazing she helped me save on my rental.
Kim was awesome today signing me up!! Have always enjoyed interacting with her!!
Nice clean location. Kim got my rent fee lowered.
Kim was absolutely wonderful!
Great place to store. They got all kinds of space for all your needs. Ask for Kim, she is 10/10 amazing!!!
Great price! Wonderful service! A secure location! Thanks Beverly, and the team at Public Storage Tacoma! You made our move much easier!
Wonderful service! Fantastically clean and secure.
Not only a clean place, but Kim was super helpful in answering my questions. Nice to work with a place willing to treat a customer like a customer not a burden.
Kim, Beverly, and Dee were outstanding with always great customer service 😀😀😀
Kimberly and Beverly were awesome!!!
Kim and Beverly were amazing!
Usually get great service, but this time when I got there the gate was locked, it was only 8 thirty, the sub sign on the gate says they are open until 9 but there was a chain around the gate it wouldn't open. I had to get to the airport so I couldn't put my stuff away liked I'd planned I won't be back for 2 months. So instead of me things being safe and sound, they'll be squandered and pilfered.
Carol and Marsha were great and very helpful! Thank you!
I am a current renter who just got yelled at by the employee for opening her broken front gate with my hand. “Don’t touch my gate.” She said while confronting me in front of my 10 year old and threatened me if I do it again. This facility has conflicting hours of operation posted and this woman was way out of line. This is some of the worst customer service I have ever seen, and they don’t even lock the broken gate since I was able to open it with my hands. There are a lot of storage options, I would skip this one.
This place closed 3 hours early today--locking the gate that is supposedly broken. When I arrived to drop some things off well before closing time, I noticed an employee locking up the gate. I asked her why she was closing up early, but she ignored me and sped off in her vehicle. HORRIBLE customer service and the change in hours needs to be posted! This problem needs to be rectified immediately or the company will have other legal problems to deal with!
Sierra was awesome getting us in at the last minute. The whole experience was great. Very clean vicinity.
They won't pro rate your bill ! One day, pay full month.
Everyone is very nice, the units were well kept.
Went in to look at storage space and they were so kind and professional, would definitely recommend this place to family and friends...
I got a 10x10 here inside. The online sign up was super easy. I got first month for only $1 plus lock fee of only $20. You can open gate from your phone! As well as give elevator access with your phone as well. The place is in extremely good condition. Very clean! And the fact they have someone onsite 7 days a week is great! Is wish the access hours were a little longer (let's say from 5am-10pm... Instead of 6am-9pm). That's the only reason for 4 stars instead of 5.
Great customer from Joel and ray
Beverly was so helpful on 8/19/23. Another employee (from the kiosk) had said the reservation we had made may not mean that the size of storage unit we needed would be available. We were becoming concerned as we headed over to another location to possibly get additional in-person help. Beverly was at the nearby location and reassured us that the unit we had reserved was available! She proceeded to complete our rental agreement and answered all our questions and then some. She is a wonderful example of excellent customer service.
Worked out great. Good price, easy access, carts available, codes worked on demand.
Excellent service from all who work here. Sierra was beyond great!
Very clean and good prices.
I love this place so far!! The women in the office are so resourceful and helpful. Definitely rate them a 10 if I could. Thank you for the great service
Sierra and Beverly helped me find my unit and provided a helpful map. Thank you guys!
Sierra, Beverly, and Liza have been so helpful! I managed to find a great deal on a parking space with their help. Thank you so much!
I have been nothing but impressed by this location and the management. Sierra has been extremely friendly and helpful. The facility is clean and easy to use.
I had a complicated situation in that I needed a place to keep a storage container while I unloaded it into my storage unit. Sierra helped me troubleshoot this and find an RV parking space that worked well.
I’m very pleased with this storage facility and location.
Sierra has been so helpful, friendly, kind, cheerful and professional. She’s always happy or full of laughter. Often times I catch her sweeping the facility or smiling.
This place is secure, it’s clean, there’s usually good deals and staff is awesome.
No complaints
Sierra at 6312 N 9th St
Tacoma, WA 98406 is the best person to deal with at Public Storage. She was way cool. And the process was easy peasy. Better than any other time I've rented from Public Storages
Sierra and Liza gave the best customer service! Sierra fixed my app so I could use it at the property. It was very obvious they get along well and work great together. Thank you both!
Sierra was seriously one of the most pleasant and helpful people I have ever dealt with in a customer service position. She answered all my questions and put my mind at ease about the security of our belongings. The whole facility is super clean, no weird smells or anything like that. We just started storing stuff here, I’ll definitely update my review if anything goes south, but so far so good!
Can’t really review the facility yet since I just got the unit. But Sierra and Liza were awesome. Very helpful and made the sign up process a breeze. Great personal customer service honest and funny.
Sierra was a total rockstar today. I truly felt as though she cared about my needs and went above and beyond to make things happen. This is by far the cleanest storage facility I’ve been to and the office smelled AMAZING. Friendly service and everything was done with a smile. I couldn’t be happier with how great of an experience I had with Sierra.
I recommend going to Public Storage on Orchard and 44th, they are a million times better. I rented from here for a couple months and it was a very disappointing experience. The two front desk ladies with the same name are both very rude in their tones and interactions. Also, I was in a unit near an elevator for easy access... Just to find out that the elevator is broken and I was never able to use it.
Property manager, Liza was very helpful and informative.
Liza was super helpful with me and my grandma getting us situated!!!
My experience at this location was very warm and efficient. Liza we thank you for your help and kind spirit.
Okay so this is a five star for Liza yes Liza with a "Z"
She was very helpful and knowledgeable and answered all my questions as this was my first time getting a storage unit. She was very friendly and cheerful. Made me feel really comfortable having all the information too.
Side note that has nothing to do with Liza with a "Z"
Your building gets a negative 5 review! Because of what happened. Read below.
I am currently stuck in your elevator waiting on help to get out. Had to call emergency services to come help us out. Your elevator is passed it's service date by two years!! No wonder. I am not pleased at all. To add to it your doorway to enter near the exit gate needs some TLC. It's very difficult to get the rolling carts through the door smoothly because of the eroded cement. Please do something about it. Beyond inconvenient and I'll never be using this place again. If I had my choice I'd take my stuff elsewhere.
Had to temporarily store an apartments worth of stuff while selling a house before moving into a new one. Two months in they jack up our rate by almost 100$. Stay away if you can, very dishonest business model.
Kim rocked it today!! Thank you!
Rented a unit from Lisa who is friendly and made it easy!
Going on a month now the south elevator is broken and inoperable and the exit gate is broken and stuck open. Better hope you don't have anything valuable stored in an outside unit.
Staff keeps making excuses saying they have someone on the way to fix both these issues, yet a month later it is still not fixed. Yet I still have to pay full price for storing my valuables here when the facilities are not maintained or secure.
Efficient, painless, professional service. Kudos to Kim and Travis for making it all happen!
We have used this facility for several years. Our payments are made automatically on the first of every month via Bill Pay through our bank. Because of their faulty bookkeeping, they did not post our September payment until the 8th of September and are now charging us a late fee. In spite of repeated calls to the facility pointing out their error, the $45 late fee remains.
It looks like we will have to try and resolve this through the BBB.
Won an online storage auction for a unit here. The gal working when I first arrived, who collected payment and showed me where my unit was located, was very friendly and professional. However, I had a question after hours and called their customer service line, and i ended up hanging up on the rep. She was so unbelievably rude and unprofessional, and basically told me i was NOT a customer and refused to help me. When i asked to speak to a supervisor she said there wasn't one there. FYI employees of Public Storage:
A customer is anyone who enters your business, calls your customer service line or anyone you have contact with while working! You all need extensive customer service training!
Mark was very professional.I would recommend to anyone.
Mark was great. Made my move in easy and smooth.
Kim was a super help. Very energetic up beat and knows her stuff. Thank you Kim
After my son's passing in Tacoma while living in Atl Georgia. My experience has been horrific UNTIL, I met the staff at Public Storage. Kim and Bryttany has been a breath of fresh air. They were very understanding to my situation and and with the approval of their manager Chenelle, They all worked very well together to make the transaction as smooth as possible. I will be using their storage unit as long as I need it. And if I lived in Tacoma I would always use them for all my storage needs. Thanks a great deal Bryttany, Kim and Chanelle.
Kathy is very helpful for showing my unit… she explained everything to me about the rental.
Great service if you have any questions or problems they help pretty fast best person there is kim only thing that could make it better is if Kim had a naked molerat lol go here ask for Kim she will do you right
Great facility Tracy was very very helpful I'll be a long term customer for sure
It's fair, but pay your rent by the 5th because late fees are steep. Friendly staff on occasion generally but have had trouble communicating with several on different occasions.
andria was very welcoming and knowledgeable. she made the process easy for me . i highly recommend this location
The staff is friendly but the company has bad business practices. Previously this storage company was Highland Hills. They were awesome! Ever since it was bought out by PS they’ve made yearly HUGE!!! increases to my rent! Recently received a letter stating that next month it would increase by $125/month!!! Absurd!!! Yearly, I’ve tried contacting corporate but no one ever returned my numerous calls. I do not recommend PS, it’s a money pit! Find another company to store with! I found other storage companies that offer the same services for a lot less money!
Great experience!! Kim and Brandon we fabulous! Kim was extremely efficient and knowledgeable. Getting set up was a breeze. Kim showed us all around the facility so we’d have no concerns. She explained everything in detail and was able to answer any question we asked!! The grounds and unit are very clean and the security is fantastic. I feel really good about leaving my stuff in there.
Kim and Brandon helped us get set up with a unit and they were so kind and helpful. They explained everything, showed us around and were all around great. The unit and grounds are clean.
Branden was very helpful. He assisted me with my stuck locker and I truly appreciate it. A great employee to have working for you!
Dee and Branden went above and beyond to get me into a space at the last minute as I have to move out this weekend and if you need a space make sure to go see them! Dee deserves a 10 stars If I could give her one of those!
Kym was very helpful
My Son passed away in December 2020. I had all the paperwork to put his unit in my name. It never happened. I had nothing but trouble trying to pay it as it was in his name. I also have a unit so I had it paid every month but could not do that with his. I got very ill. I missed the March payment and was late with the April payment. When I went online and by phone I could not find his account. Turns out they sold all of my son's things. He had that unit when Isaiah Trufont owned the building. I believe he had it since 2010. That is 12 years!! They sold it for less than I owed and now want me to pay for it. That is not going to happen. They sold what I had left of my son. Had they let me pay they would have got it all and still had a customer. Don't expect them to care about you or your belongings. They only care about the mighty dollar. My boyfriend has a unit on Mildred. It is infested with mice. As soon as I can our stuff will not be there. Find a storage company that is not a big corporation. They do not care about customers just money.
Kim and Brandon have been awesome and helpful everytime I’ve talked to them. The facility is very up to date and it seems secure and clean. Would refer this place to friends/family.
Kim and Brandon treated me better than family. Very knowledgable, professional and respectful and caring. I highly recommend this PS facility, for every person, business and family. AAAA++++ rating. With a 15 out of 5 stars. Thank you so much.
Kim was the best very lovely and help when no one else would
Clean and secure
Good service from Branden getting we checked in. Our locker was all set and ready for us. The app works great to navigate the multiple levels of security.
Great service Kim!
Thank you so much!!!!
Kim helped me today and she made the process so much easier.
Kim
Mary and Tracy were very helpful at both Sprague and Mildred locations!
Kim and Madison were awesome! Very helpful and very knowledgeable. Highly recommend!
Tracy and Kim provided excellent service. They were very friendly and informative. Very professional!!!
Amazing customer service! Mary went above and beyond to ensure we got the space we needed at an affordable price. Thank you Mary for being a breath of fresh air in a stressful situation🙂