Ashlee did a wonderful job at customer service and was very helpful. God bless you and your family on your journeys. It's rare to come across honest human being, so thank you Ashlee.
It was our first time renting a storage unit. We are growing out of our apartment. Tamera was great!!! Quick and easy service ! Showed us the units. Offer beneficial add ons ! Thanks for the easy service.
Tamara was extremely helpful and made the experience seamless. In and out with keys on hand within 20 minutes.
Arianna great person she amazing
Tamara was very helpful and courteous! I highly recommend this location.
I've been using this place since they were built great customer service and clean facility ! Manager is sweet and very helpful goes above and beyond customer service to help! The only thing I don't like is they are open till 6 m-f and 5 on weekends!
Tamara was amazing! She went above and beyond to help us even after hours! We appreciate her willingness to help out in a time of need! 5 stars just for her!
Arianna was such a huge help. Very polite and professional. This place is lucky to have her here, I felt so cared for and she really did everything to try and help me and it was a success. Thank you so much!
ASHLEY MARIE! Thank you for your help 10/10 customer service, thank you for going above and beyond!
Arianna was so super nice and helpful. She makes sure I understand everything.she is super awesome!
You guys have been great especially with my needs. Very impressive and informative about everything I needed to know up front... No hidden anything.. I have another unit at a different location and I. Thinking about moving to this one . Thankyou again for all your help.
Arianna was FANTASTIC! coming from the South her customer service was empeccable and she truly went out of her way to not only welcome my family but help us with a unit within budget! 10/10
Customer service is top notch. The whole property is very well maintained and clean. Sign up process was quick and hassle free, all and all we had a very good experience and would highy these folks to anyone. Again I can't say enough about employees and how helpfull, friendly and honest they were. 10/10
Arianna was great , gave great customer service made sure I got a unit within budget
Had Great experience booking a storage unit
Melisa is the best! I came in to discuss a corporate change that I was not happy about. Not only did she help rectify my issue, she also treated me like my business mattered. Good customer service is hard to come by these days. Unfortunately, storage prices are rising (everywhere), so I really hope I don't have to leave. Thank you, Melisa!
Arianna , Tamara , and Pat very friendly staff helpful set me up
Bummer they have public storage name
TAMARA was very helpful updating our account. Very proficient and pleasant! Thank you!!
Great place. Customer Service was excellent. Tamara helped me out with everything. Much Love
Very pleasant experience.
Aimee was a pleasure, a true gem helping me get my storage space and ppw set up. Good service good prices! Highly recommended!
Exemplary customer service from Amy! She had all the information which was very clear and super helpful.Bright clean facility with solutions for any situation while storing a car. Thank you!
Clean and well kept. That being said, there are a few people who had their units open, and it was filled with junk. I mean, just greasy junk. Also, I have seen several homeless guys with shopping carts placing items into the unit. But, I can't judge. Just what I saw. Other than that, I left my key at home, and they didn't have a master key...smh
Tamara was very helpful, and answered all my questions. Would highly recommend this secure location. Friendly and swift.
Thank you tam!!!! Legit such an amazing manager!!!!
Tamara was extremely helpful and knowledgable in getting my new storage unit set up (and the App). I've been in here with my daughter as well. I was so impressed one night when the called to tell her that her unit wasn't locked properly and encouraged her to come back and fix it.
She was very helpful, walked me thru the process of everything
Nothing to share yet, whenever it happens l will tell you,
Recently I helped my friend move out of his storage unit. Not even being a customer myself, I was super impressed with the customer service from the manager, Tamara. She was incredibly friendly and helpful. The facility also struck me as being secure and well-run.
Best customer service I have ever had. Moving out of my unit the battery in my truck died while I was parked outside. Tamara, the manager, offered to assist in jumping my car and went above in beyond to help me. Truly great service!
Monica was very helpful. She went out of her way to answer all of our questions. Best customer service yet!
Excellent service! But expensive
Really clean units and professionalism from the two that helped me out.
Tamara was amazing and professional
Tamara was extremely professional and helpful! I highly recommend this storage location!
Tamara was super helpful in helping us with our immediate needs and is such a great representative. In addition she helped us navigate through the process of renting and closing out seamlessly.
Tamara very helpful and fruendly.
Well like this in the public storage about a year ago as people do desperate for a little storage overflow of things on my three bedroom house so start with other storage and they've been great can't get enough of them can't get enough on so much I went I have a jaguar any place that's my story I'm telling it as it is really appreciate it everything the manager the public storage she's the greatest I'll get the rest peace up
Very clean place and friendly staff. Recommended! 👍🏽
Tamara is a wonderful person and property manager. Excellent customer service. Giving a 4-star review only because there's no 24 hour access, and Public Storage itself is a terrible company.
Staff is always nice, clean and well mannered storage place.
Very convenient, easy access and staff are nice here!
Love the fast and pleasant service with Tamara
I had a great experience with Tamara! As a first time unit renter she helped me get what I need at an affordable cost. Super helpful. Highly recommend. 10/10.
The information was excellent, no bs 👍
Gate code is like 7 digits and I always have trouble trying to put it all in without messing up
Great prices, best service. 👍
Best service, cheapest price!!
Great. Service. Tamara. Gave me. Thank you.
I just want to let you guys know I got one of the best help over at the public storage on pacific the lady from the front counter was really helpful and help me find the rite unit and size and price i couldnt ask for anything more great job 👍
Horribly units. Wood doors, easy to get ripped off. Too expensive. I've rented at FOUR Public Storage's throughout the years and this one I wouldn't advise anyone to rent at. Hours are only when the lobby hours are. So if you have a job you won't be able to come after work. No option for 24 for no one no matter what. If you are just 1 min late of leaving at 5pm on Sundays/6pm E.O.Day then your gate code is locked and won't be able to access any of your items until the Head Honcho decides to call you back. I was locked out of my unit for about 20 days out of one months rent I had JUST payed for, and didn't get things settled until the big guy was back from his vacation. DON'T RECOMMEND STORING HERE AT ALL!
Customer care here is their number one service they will 100% take care of you
I got what I wanted and needed, in and out really quick!!! Management was prompt and friendly!!!
Tamara was very friendly and efficient. She got us the storage space we needed with minimal fuss. We appreciated her businesslike way of operating.
Made a reservation for a 10 x 30 indoor storage and come to find out we received a outdoor RV/Vehicle storage area. Went inside the same day and worker lady said we would get fully refunded and that they were out of their large units. Looked at Bank statement and they charged us $25.00 for nothing! Bad business and will let everyone know that ever asks me about a storage place to not goto Public Storage on "a Street" in Parkland...
Clean and safe plus a great attendant who will help in anyway that she can...plus a brand new ten foot tall fence against the freeway to keep vagabonds out.
Tamara was very helpful and got us a good discount. Answered all questions. She deserves a raise!!
Tamara was fantastic in getting us set up with storage. Highly recommended!
Sorry for the misunderstanding they are great helped me with the problem. Still current customer and loving it!!!!!
After a year having my storage here for $143/month, I got a notice in my email telling me it's going up to $190/month. I have a 12'x12'. I'm getting my stuff out and never coming here again. Even in the time of Covid, this is extortion.
Tamara was very nice & helpful
this the storage that im renting at and it pretty good love it
Called with a few questions about the storage units, sizing and location of your facility. Spoke with Sadie who was super nice and made sure to answer all my questions.
Stephanie is the sweetest, thank you for your customer service 🙏😍
I called and had questions about the auctions and I spoke with a young woman named sadie, she was very helpful and informative. Thank you.
Customer service was great, the show and tell was clean and professional.
Great staff, super friendly and upfront
Stephanie helped answer all my questions and was very helpful and knowledgeable.
Very pleasant and helpful
I have been a client for over 5 years Very Happy with service and price! Very nice staff.
My storage is in Auburn but I drive all the way to 11007 A st Tacoma WA 98444 to pay my storage because Stephanie is a great person she gives you info when you need it and she is very nice were as Wendy at the facility that my storage is at does not she is rude and does not have the customer service skills needed for this job. Thanks Stephanie.
Stephanie and Melinda were fantastic Super happy to have had them help I’ve used them all over Tacoma Thanks!!
Stephenie was amazing! She really took care of us and cared about our move! Highly recommend this place if you need somewhere to store your stuff!
Ray was very friendly and helpful
Stephien was great in person! And the e rental was so awesome and easy! Thanks guys 😁
Staff was very helpful and nice
Stephanie has been great through out all my rentals, I have a few unit and it’s very pleasant every time, even helped to use online rentals wich I never done before but it’s so easy . Thnx for all the help
Balinda was amazing high energy great personality.. thanks
Very good 👍 for space 👌 👍 😀
Rayann and stephanie are absolutely amazing, both managers are always so helpful and kind. I would reccomend this place to anyone who is needing a storage unit. you will get the best service as well as a nice and clean property :)
Great service but terrible hours! Would have loved to keep my storage unit but the hours aren’t realistic. Weekends closes even earlier than the weekdays.
Horrible customer service, many vagabonds around my unit. Charged me a late fee. Pushed products I didnt need. Wont refund any money if you close out unit more than a month ahead of time. Go find another company for your needs.
There is nothing good about this storage units they dont give you 50% off and there is no 1.00$ move in special ita all a bunch of BS the security is horrible and the employees are rude to the customers
Stephanie was super helpful! The process was quick and easy. She answered all my questions and got me set up in just a few minutes. This storage facility is close to the freeway and very conveniant for easy access to your stuff.
Kinda pricey. They raised my rent every year 20 bucks. Also their gate closes at like 6pm. That's to early in my opinion.
LeighAnn helped me by saving me $50 due to me only needing the space for a short amount of time, very thorough and friendly!
Storage was payed and still tried to charge more
Stephanie and Kaitlyn were courteous, friendly and very personable. They explained every detail and made me feel welcomed. I found their facility online and was offered a great deal. I appreciate their friendly attitude and applaud the company for hiring such great personnel.
We looked for hours for a good deal and not only did we get a great deal the women who works there and also lives on site was super awesome. She's friendly and very informative, she's didn't beat around the bush and she made sure we had what we needed to keep our belongings safe and secure.
Will raise your rent after 6 months.
Nice but too expensive has no heat and never got the 1 dollar for the first month
Shout out to Tamara for keeping it interesting!
Awesome customer service, unbeatable prices, and really secure. I was using another storage service, but I couldn't be happier with the change. Highly recommended!
Jamie was very helpful. Was in and out of office in 10 minutes. Would highly recommend.
Jamie who helped me get my storage unit all set up was wonderfully helpful and professional 6/5 would go here again
Tequila was very helpful with aiding with helping me get storage space. She is very good at what shes does and answered all my questions I had as an expert. She gave my son a piece of candy to keep him busy while she answered my questions. I highly recommend her. Thank you soo much!!
Stephanie was the best! Kind and patient with my schedule. Super friendly. Come here you won't be disappointed.
Leigh Ann helped me out finding a great storage unit. Thanks for the help!
My husband and I moved here from Maryland without a house set up here so we are staying with family. We moved 8 U haul boxes and the unit we are renting was perfect to store our things until we find a house. Stephanie was very kind and helped me get a lower price than advertised. This place was cheaper than the others that I was looking at. I would definitely recommend Public Storage to anyone.
Was going through a very rough time and Stephanie was very sweet and made sure that all me and my friends needs were all set for our needs! Thank you!
Stephanie was super kind and helpful and was able to quickly set us up with a unit
The employees are very nice. The only thing that I don't like is the gate closes at 6 and earlier on weekends.
Stephanie was a real sweetheart to work with! Got what I needed at a reasonable price, and would definitely recommend this storage facility. Thanks Stephanie!!
Stephanie... She was Very helpful in getting me in to a unit. Saved me money in the process!!
Stephanie is awesome!! Very helpful and great customer service which goes along way in my book! Thanks again Stephanie!!
My Husband and I worked with Stephanie, and she was phenomenal! Absolutely friendly, helpful, and made it such a great experience! Thank you for your help and time! She is a great employee!
Stephanie is really nice I would recommend her for all my storage questions and she is right on top of everything. When we went to Stephanie about the door she was right on it and called the company to come out and fix it.
Stephanie provided good customer service. Very helpful. I’m a returning customer the staff have always been great. Storage units always clean. Simple check in to storage.
Stephanie was excellent at all that she does
Stephanie was very helpful and welcoming. I was very satisfied with the service overall.
The ladies are amazing I had a family emergency and they help with my storage transfer. Thank you ladies
Thanks David. I had a good time with you guys. I appreciate everything.
David helped us alot ..he did an awesome job showing us our unit and it was more convenient everything he helped us with...Thank you David S.
After being a customer for 3 years my storage unit was broken in to and all of my belongings were stolen. I filed a police report and the officer said that they have had numerous calls of break ins. I also had my vehicle stored at the facility and it got two different windows shot out on different occasions. I believe that the break in was an inside job. There is a storage unit less than a mile away that according to the pierce county sheriff office website had zero reports of break ins. They were unable to provide the sheriff office the video surveillance.
Stephanie was awesome and very helpful! Will continue my business here
Omg! Stephanie gave me the best customer service i have every had, she is the best at what she does, if i could give her 10 stars i would! Dont go anywhere else, come here for your storage business
They were helpful for a last minute move in. Called me up to set up a time convenient to me to see the available units. Helped me with the accomodations i needed. They dont have any push carts for you to transfer your things but will loan you a dolly/hand truck during open office hours to use. Not a temperture controlled unit but is sufficient for your basic storage needs. Leigh Ann is very helpful and does a great job on checking the units. Called me to let me know i didn't lock my door properly so i could fix it when i could.
Great service, Stephanie contacted me not even minutes after putting in a reservation online, made sure I had the appropriate size unit for my stuff, and was very helpful and friendly. Also the rates arent super expensive which is always nice.
Amazing service. Stephanie got me the best deal for my storage unit and she was so friendly!!!!
Good used $1 free rent payed 37$ for largest storage
Stephanie's has managment skills. Talks and explains clearly.
Stephanie was very helpful and quick. I’ve been having a hard week so her making this easy meant a lot to me.
Bad place to rent from. Gate hours really sucks, they say they are there for the customer but they are definately not. All they want is $$$$$$$$$$$$$$$$$$$$$$$ or your stuff
I had a okay experience here. I was just upset that they auction my storage unit without a reasonable agreement or opportunity to make payment arrangements. General manager did contact me and I got my personal belongings back. Thank you for doing that, I feel much better now!
Super dope lady, helped me fast and gave me all the information I needed. Thanks
Thankyou Tasha & Steve you were both very helpful & you gave us good service We really appreciate the positive experience while we were moving in the winter time
Amazing service the front desk was some of the best service I’ve had and got me the best deal for my storage unit and really good security.
Stepahie and Balinda assisted me in my storage needs. Simple as 123, very fast and efficient service. Very friendly. I recommended them for your storage needs
Great place very professional and price is right and Stephanie helped me out a lot .
Nice public storage facility easy access
Balinda was an amazing help. Super kind service. Very simple move in. I appreciate her help.
Balinda did a great job assisting me today with renting a parking space. She helped me with all the information I needed and was very helpful. Property looked well kept.
The ladies that work here are amazing they waited for me while it was snowing and help me get a unit closer to the gate so we didn't have to go far in the snow thank you so much.
Ashley and Christina were so helpful and provided excellent service! I definitely would suggest utilizing this location for your storage needs. :-)
Karen is a very nice lady she was very helpful and met our needs I would recommend her and the storage
Karen at the Parkland site is absolutely wonderful!! She is very helpful, cheerful and, courteous. I would recommend this site to everyone. Thank you Karen!!
A bit far from everything but it is right off the 512 freeway and secluded. The staff is super nice and respectful. Pay attention to closing hours!
Karen was FABULOUS..Great customer service and very helpful
My mom stored here prior so came back this time also. Anna helped her and was very informing and courteous.
Awesome customer service and was great at explaining things so far I highly recommend David for being kind and patient with me trying to juggle my kids and having a hard time talking after I got a tooth pulled. Would be 5 stars just for his customer service only giving 4 stars because of the pricing for the move in was wrong.
Great storage option if you aren't too worried about the hours. Karen was awesome, she helped set up the appointment time and pick the best unit available for our needs/budget. Would definitely recommend.
Karen is awesome! Super friendly and personable. She made sure I understood the contract/payments, and even hooked me up with some great quality mattress protectors. THANK YOU KAREN!!!!
I had the best experience with Karen, who was so helpful and willing to assist me with all my questions. Very patient and upbeat.
I just left one review but they asked me to give another one so no problem I love this public storage they are very knowledgeable they bend over backwards to help you they will inform you on packing techniques and help you pick out a storage unit that's not too big or not too small by asking you what you are storing they are just an all-around good place to go
Karen was friendly, informative, and professional.
Karen was great! Great service and very friendly!
Very friendly service. Courteous, and thoughtful. Go store your stuff here. You'll be treated right.
Ok for storage units but not the best for RV storage. Tricky to manuver a 28 foot camper. Also spaces for RVs are parallel spots so with anything nearby it would be nearly impossible to get out.
Karen was very helpful today!! So easy!!
Staff is pretty awesome and hooked me up with exactly the storage space I needed.
Karen did a good and speedy check in
Tried to give them a chance by reaching out to Adam at their corporate office in regards to the very disappointing experience My husband and I had to go through with check-in and receiving the wrong gate code info and being told and also written down for us that we had gate access until 9pm. Come with a loaded up rented uhaul at 8pm and CANNOT GET INTO OUR UNIT WE JUST PAID FOR. LEFT MESSAGES WITH ADAM AND EMAILS. YET TO BE SPOKEN TO OR COMPENSATED FOR LOST WORK/WAGES AND ADDED UHAUL MILLAGE/CHARGES DUE TO THE LACK OF KNOWLEDGE I WAS GIVEN AND WRONG INFO FROM PUBLIC STORAGE EMPLOYEES.
Karen was amazingly helpful and a pleasure to be around
What can a person do to ensure that property is not lost if unable to pay the payment in full. HELP
Jazzmine was such great help for my mother and i when we came in, she made the transition easy for us and she had great customer service skills with my mom who is hard of hearing
Jazzmine has delivered excellent service and communication when I was inquiring about storage spaces. She has gone above and beyond and made my experience easy and worth while! If you have the chance ask for Jazzmine!
Stephanie provided quality and professioal service beyond 5 stars. She is a valuable asset to your company.
Great place to have a storage at. Employees treat you good to.
I tried other storage places but Jazz and the staff keeps me coming back to this public storage everyone especially Jazz is very professional and always greet me with a clean quality storage....less stress thats nice thank you
Big storage rooms tall ceilings
Ask for Shy at front counter! She’s awesome and will make your check in process seamless. Several times have been to unit and seen her out there either cleaning or checking to make sure what’s should be locked up...is locked. My thanks!
Place is run by kids who have no idea what is going. They mistakenly took my lock off ( thinking I hadn't paid, it was 2 buildings over that hadn't) and out their lock on it. No one had the key to remove or bolt cutters or any way to remove it. I had to go buy bolt cutters because I wasn't waiting a week for their property manager to get back. They threatened to sue me and take me to court. That was 6 months ago and I haven't heard a word.
Stephanie and shy hell me to get my space so sweet
Just got a new unit and Brian and Christina tested us great and saved us money! My kids even had fun!
Brian and Christine are awesome quick and Christine didn't cry once
Jazz the manager was great, fast check in. She called to confirm my reservation. Service and friendly attude very professional.
Good prIce. KInda fake advertIsIng. Expected to pay one dollar fIrst month but really paId 54. ThIs revIew wIll eIther go up or down dependIng how they treat me durIng my stay. Thanks
People break in. Bad news yo
Jazz and Lena are awesome! Always willing to help! They make this place great! #welovepublicstorage!
Great customer service Jazz and Lena
Great people all the time!
Jazmine is great, very friendly and helpful.
Jazz was incredibly helpful. Thanks for the positive experience
Scott and amietra are great !! Life savers
Shy helped us out today and was totally awesome she did a triple booking all back to back for us and two other customers everyone was happy and excited to have their storage needs fulfilled.
Walk in seen Shy she was great!! Come see her!
Nice staff, clean storage, available immediately, even did a follow up call to us to make sure everything was OK.
I had my stuff in storage for a year paying 2,400 at the end had to throw away everything because of rats everything was ruined I'm so disappointed and then insurance only gives up to 250.00 I'm literally so hurt. I did everything I could not to loose my storage stressing about getting paid on time all to find out all my things were runied the staff was very nice but I do not feel like they did the necessary stuff to keep my belongings safe.
Quick amd fast service ty
Dee is the sweetest employee! All the staff there is WONDERFUL!
Jazz was really great she was very professional and happy to help us!!!
Good service and staff... bad rat problem.
Jazz was very helpful. Very knowledgeable and pleasant.
The staff makes all dealings friendly and easy. Spread out your beach towel and make yourself at home!
Great customer service by Celeste, Ashley, and Jazz. Love the pricing and great attitude #Fireworks
Jazz was very patient with us. Celeste & Ashley were very professional and courteous. I would definitely recommend getting a unit here. #Fireworks #4thofJuly
Lena and Jazz are awesome sauce like cupcakes! Thanks for all you girls do!
I came in with a coupon for a dollars first months rent but had complications. Jazz and josh went above and beyond to make sure I was satisfied and figured out how to honor it. Jazz Had wonderful customer service was very helpful and patient with me.
Jazz was fantastic to deal with and very professional. Thank you for being so accommodating and helpful
Lena and jazz are incredible. I can't believe how friendly and professional they are every single time!!!!
Jazz was awesome, could not have done it without her!!!! Excellent Customer Service, VERY KNOWLEDGEABLE AND HONEST!!!
It was great the staff was polite and courtious. Very patient and kind. I high recommend this place and the price is great. Jaz was great she describe it in detail and answered any wuestions I had she always had a smile.
Love it, place is clean, lady who works there is extremely nice!
Great job jazzmine awesome customer service and you made it an easy process. Thank you
Keep up the good work jazzmine!
Kind and helpful staff. Clean and accessible storage units.
Samantha And lena were awsome! Thanks
Samantha help me out today and made it easy. She was great to work with!
Sam and Jen are super helpful!! Great service, very friendly, and really easy to work with. I will definitely recommend them to anyone needing storage! Thanks!!
Great service. Brittany was well spoken, nice, and informative.
Kristina, jenn, sam, myles and caitlyn
Lena Jennifer Kristina and Sam had great customer service and helped us find a unit!
Lena Jenn Kristina and Sam provided great customers service, they helped us find a unit close to home thank you lady's and good luck to the two trainees on there upcoming test!
So great working with the ladies, they were very understand with our situation and fussy baby! Jenn, Kristina, Sam!!!
Staff was awesome and pleasant.
Jennifer did great thanks for the help
Jenn had great customer service...
I came in for storage and Brittany was the one who assisted me at the time. She has wonderful customer service. She is very knowledgeable and helpful. She was very clear speaking and easy to understand. An absolute pleasure to work with. I am glad I chose this public storage! Thank you! :D
Tay, Paulette and lena I give this location and the service five stars. They're really great !
Jenn was very professional. I expected the whole process to take a long time, but it was quick & simple. She explained everything very well. I'm very pleased with her customer service! Because of her, if I need a storage unit again in the future, I will definitely come back!
Jenn, kiah and Lena were awseome. Helped explaining the whole process! Nicest ladys I've ever met. Very friendly! Thank you.
Cory and Tay provided great customer service today when I came in for a space. Made me feel very comfortable to lease here. Thank you guys!
The people here are extremely friendly and easy to work with. Jennifer picks the best people, Debra and Cory.
Cory Tay Kiah and Paulette , thank you sooo much for all the great service I received today . I'm gonna enjoy visiting my space and stopping by to say hello . Your help was awesome !! Thank You !!!! Roxy Tomlin
Corey! Great employee! Thanks for your help so early in the morning.
Tay, jenn I expressed concern about service at another locations and I was given great service to get it resolved as well as help me set up at the location I pay my bill in parkland,
Jen and Tay both was very helpful and the should get raises. Thanks
Tay and Jennifer were fantastic and well informed. The kind of people you want working with customers friendly and happy. 5 thumbs up!
Cory did such a wonderful job with helping me out thank you so both Cory and Jennifer :)
Paula was very friendly! Very efficient and professional
Alisha is my favorite associate here she's always nice friendly n respectful...,...Lena is also friendly n my second favorite-My husband n myself have been with your company for over a year....It's always fast,clean ,n friendly n safe....I highly recommend this storage facility
Jen and Cathryn we're amazing and friendly and helped out so much. Made it very easy to get a storage unit and a very fast and smooth process. Thank you so much ladies! Your awesome!
Jen and Cathryn did a great job and were very helpful will everything including accessories. I definitely recomend this location.
Tay and Cathryn were a big help and very professional!!
Tay, cathyrn and Jen great customer service, very friendly and fast service.,
Sharon was very helpful, units are spacious and clean
Paula and Becky was great and helped me find a great unit. They where very nice and professional.
Lena and Jenn are the best, come here for your storage needs!
Really nice staff really helpful can't ask for better service thanks Lena.
Great service! Enjoyed working with Jenn & Britt.
Paulette and Jennifer were extremely knowledgeable and willing to answer all questions that I had. Thank you ladies for a wonderful experience during this busy time in my life!!!
Brittany and Jennifer help me with the view that all unit they answer all my question and where very friendly and quick!
Great customer service today! #Savannah&Jen
Savannah was very professional and informative about the units. She made my moving a lot easier for me. Good job Savannah!
My unit was robbed , PS offered no help to me or the police , they have three camera's facing the entrance gate , and two security codes to access the gate and then my storage bldg , yet no one could or would provide infomation to resolve the matter , very unprofessional almost like a inside job , they didn't even act interested of offer to help , it sucked and apparently happens fairly often from what was indicated to me , so I wouldn't risk it if you value your stuff , because they don't seem to !!!!!!!
Jen and Savanna are a great help. They were able to answer all my questions on setting up a storage unit as well as helping with payment options.
Savannah jen do great job
Awesome service from savannah and jenn!
Savannah and Jen were fantastic. Easy peasy, but not too cheesy.
Savannah and jen were super helpful!
Id give both these girls 5 stars brittany and jenn always make me feel so comfortable!
The service was really good brittany and jenn
Jenn, Lena, and Brittany are the best. Their customer service is above and beyond. They are friendly and very knowledgeable. We highly recommend this storage company.
Perfect! Thank you Alisha and Jennifer :)
Brittany and Jenn were great to work with and got us in early and gave options. Good experience!
Fantastic service by Jen. Very warm personality and glad I chose to come here.
Jennifer was awesomr, quick and easy. Thank you.
Jennifer and Paulette were so awesome and sweet and helped us get threw the stress of moving and made lt easy A++
Paulette and Jennifer were extremely helpful and nice when I went in to find a storage space! Great customer service!!!
Paulette and Jennifer gave me wonderful customer service they answered all my questions very friendly and welcoming! Exceeded my expectations!
Tay Jen Paulautte In happy with the service I received I got everything I needed..
Paulette and Jennifer gave us wonderful customer service. I was the deciding factor for us.
I got EXCELLENT customer service when ever i needed it... thanks Paula & Jennifer
Liz...was a great help..made it easy and simple consider I was in a rush...
Jenn and Lena are extremly polite and professional . They have complete knowledge of their facility and are very helpful. Josh the DM is pretty cool too.
It was nice experience with Alisha. She was very helpful.
I came here looking for a storage unit, and has my expectation were over met; good thing, and I couldn't ask for more. Thank you both Alisha, and Jen, you both were helpful
Just wanted to leave a note to say thank you Lori at public storage for the time you spent with me on Saturday the 14th . I feel my property will be safe and sound at pubic storage with you there . Thank you again!!!!
Lori was great extremely professional and courteous. Great service and best price I found in the area.
Jennifer Is a good helping employee she was respectful and did a good job on helping me out around the storage unit she amazing person. .
Latanisha - She was very sweet and very informitive. Keep her here she is awesome.
Lori & Jen were extremely helpful and very reassuring to my needs. I recommend this location to anybody! They are wonderful
My name is Adam and me and my girlfriend Kendra, with our baby Lyla, just purchased a months worth of storage unit space from the lovely ladies at public storage Britney Jenn Lori and Cassidy. Thank you so much for all of your glorious help in our storage unit concerns and or needs
Brittany did an excellent job on helping me get my storage unit. I'm very happy with my storage unit.
Jennifer and Brittany were great! Allison was busy working away!!! Great job Ladies
Latanisha. Jenn and Brittany gave me excellent service
Jen is the $h!t, she made a perfect recommendation for the space I needed, and saved me enough money to buy a big mac value meal across the street. This place is easy processing, very military friendly, and highly recommended! Don't watse your money anywhere else.
Latanisha. Jen and Brittany outstanding service never had a problem so I continue to come for business highly reccommend
I was very pleased with the friendliness of Lori. She explained everything in detail. I would definitely recommend this business to friends and family.
Latanisha I am very pleased with the service provided at public storage you guys have worked with me for as long as I have been here ive never had a nasty person..
Latanisha was very polite and professional. She quickly got me set up with the perfect storage unit to fit my needs. Would definitely recommend this location!
Lori, Jennifer and Britney where extremely helpful and entertaining!
Thanks Jenn, Lindsay, and Brittany for your help moving out of my unit quickly:
Lindsay, Brittany, and Jenn were awesome made my experience amazing and everything so easy!!! Thank you soo much ladies!!! Best storage unit place ever!!!
Jennifer gave me world class customer service, I will always use public storage from here out because of employees like her.
Jennifer was really helpful and has excellent customer service skills
Lori has been a huge help. I was stressed to move and she made me feel like I was in control. Would highly recommend this place. Ask for Lori she is awesome.
Judy was great, she made the transaction very smooth, and offered us everything we needed to help us store our items safely. Glad I came here.
Lata Nisha This young lady was very polite. Her customer service is great! I appreciate the good service at this location as I'm generally very tired by the time I get off work and here to pay my bill. She was so kind to introduce on line service to me to help me help.
great person awsome customer service great attidude
Haven't had the best experience at other places, but I love it here. Latanisha is always super friendly and hospitable, even taking time from her lunch to help once. Highly recommend!
Lori and Jen are amazing!!!!!!! They were very professional and caring! They helped us a lot and made moving day less annoying lol
Your helpers (jen and Lor) are the greatest. Workers you could. Ever ask for,
Lena & Jen are great!! Thank you for all your help :) Go see them today!
This has been my first experience with renting a storage unit. I will say Lori is friendly and eager to do her job well and I appreciate that. Plus for only $1 first months rent and a drive up 5x10. I am happy.
Lori helped me out and she was great! Friendly, helpful, and got me signed for a storage space fast :) made our move easy!
This was my first experience with a storage unit, and it was great! Lori was very charismatic and helpful. I would definitely recommend this place to my friends in the area!
Cassidy was great, her helper was great, everything was great. I had a great experience.
Lori is the BEST! Her customer Service skills can not be beat! Thank you for all your help & patience in answering all my questions!!!
Our experience here was great! Lori was very friendly and accommodating! This has not been my experience everywhere, so I was more than appreciative. Thanks! :)
Lorraine is so nice I like her a lot PS.good job
Jenn and Allison are nice and patient and did their job well.
Amanda was very helpful and cheerful
easy and help Jen and Lindsay thank you
I have good experince with customer service. With lory & jenn Lindsay
great customer service. jenn lori lindsay
Lori,jenn,and linsay where very nice and helpful today! They had awesome customer service, it was s great experience!
Great Lori Lindsay and jen
Lori and Jennifer were very helpful and it was very easy and convenient.
Jenn and Lori were very helpful and sweet.. I recommend this public stroage!... thanks for everything guys your amazing :-)
Very helpful and professional. Great customer service from Jenn, Lori, and Lorraine. Highly recommend.
Customer service at this location is amazing. Lorraine, Jenn, and Lori are some of the nicest people Ive talked to in a while. I would recommend this location to people in a heartbeat!
Jenn,Lori,Lorraine these ladies were great.
Tina Marie was a wonderful help and very friendly
tina Marie did a wonderful job. excellent service
jenn- tina- marie. they so awesome!!! they so friendly to us because we are deaf!
Just moved from Everett Public Storage parking spot of $66 and found this location for a bigger spot at only $30, signed up online and within half hour they called me to finalize very quickly...very knowledgeable and helpful with the signing process and I plan on being here for a long time...great job Jen & Tina-Marie!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Tina Marie and Jen are the best ever
Jennifer and Tina Marie were great
Jen and Tina Marie had great customer service!!
jen as awsome sauce thank you very much! 🎅🎄
Jenn, Tina Marie and Lena were an awesome help! great service :D
Service was really great! Even though we only had this storage for a few months, Jen definitely helped us out from the beginning. I would recommend this to family and friends and for sure will do business here again next time.
I like Jennifer she is so kind and explain all those thing so clear and make sure I understand everything :)
Great service she was more then helpful.wish all people were this easy people need to take notes for customer sevice
I didn't rent a unit myself, but was helping a friend move her things into a storage unit. The employee, Jen, was incredibly helpful with any questions my friend had and made it a smooth process.
JUANITA was very courteous and helpful. Provided best option for saving money
Scott has really good customer service
Lena is a doll. Really knowledgeable and treated us great. The place is clean and we'll maintained. Prices are very competitive. Easy access to and from I5 and 512.
Jenn and Elizabeth have been very helpful with all my storage needs.
Jen helped us get the perfect size unit on short notice. She called us as soon as we placed a reservation online to schedule an appointment right away. She was very helpful and knowledgeable, not to mention fast, being that we were doing the move last minute. This location is always going to be my first choice when it comes to storing my house hold goods. The place is clean and the employees are organized. THANK YOU!
Lena was very helpful, knowledgeable.
Customer service was great. Lena was super nice and answered all the questions I had about the storage unit. Thanks again. If anyone I know is looking for a storage unit I will refer them to public storage :)
Staff is very helpful and I never have any problems
Jenn-Juanita treated us really good, love the service.
Jenn and Juanita are awesome, always take care of me and the service is always awesome! Keep up the attitude, it's always a pleasure!
Love Jennifer. She's always super friendly and helpful. We move around a lot and this is the first public storage where I enjoy talking to the clerks!
Excellent receptionist. Professional and always welcomes customers with a smile
Jen been so kind and very accurate service for me.
Jennifer has been just a peach from day one and is a great person !
everything was good! good service from Juanita!! :)
Professional and friendly. They smile all the time. They understand what you need and provide you with that service. The facility is clean and in good condition. The unit was dry throughout our tenancy. I'm very satisfied and would rent from them again.
The facilities are well maintained. Everything was fine except the outside storage area was not secure. Someone stole my 9.5 HP boat motor from my sorage area. I was advised the Public Storage facility is not responsible for items stored on their premises and that I should have had insurance. Surveillance cameras might discourage theives.
Jennifer and her team, including Kathy, are wonderful! They helped me out a lot when my father died and I had to take care of his storage unit. They are very kind and helpful. I highly recommend this location of Public Storage for all your storage needs.
Very Clean and friendly place. Jennifer was great at attending my needs with the storage unit size.
Our company has a few units with this public storage and the ladies in the office have been nothing but helpful and polite on a daily basis.
It has been great experience with Jen and Kathy! They are awesome and always want the best for the costumer!
Love it very much .kathy n jenn r nice n polite
super, big outside storage, lots of room to maneuver. the host is realy kind and helpful. recommend to al of my frieds. very clean inside and out.
Very nice clean facilitys jean and Kathy are very nice and helpful BUT I feel like the facility lacks some things that would make the renters life much easier such as having carts with wood deck or a non slip top plastic totes on plastic having to go up 2 two inch lips entering the doorway to get to my locker is very very difficult and frustrating the entrance to the building needs to have a ramp and a brake on the cart would be a great help being as there is no flat ground and the cart wants to roll away every chance it gets.Clean and neat are great so is friendly but functional will get you more great word of mouth than non functional ,I regreted renting your space mainly because it was such a pain in the butt I had to carry heavy totes (#150lb) to the cart in the building because of the reasons listed above if I could have taken the cart outside and get it in the building easily would make moving much less of a pain in my butt.I would be happy to discuss these issues with a interested party,I hope these comments help other customers down the road..
I love the customer service offered at this location! Went in for a storage unit and walked out feeling like an appreciated customer. The staff is amazing.
Very nice helpfully lady's. They really know their businesses
My experience at my local Public Storage has been pain free. I have used other storage facilities in the past but not one of them have I used twice. I will definitely use Public Storage again.
Jenn & Kathy are the greatest. They both are Amazing to all there customers. They call me by my first name when i come to see them. I would recommend that store to everybody. The employees are very well trained to satisfy me and everyone else who stores the personal belongings in there facilities. #1 in my book.
Jenn was great. She got me set up quickly and easily. Moving day never goes as expected and she was very accommodating. She even postponed her lunch. The unit is simple but clean. The price seems fair. I know if I ever need any help with anything, I'll be taken care of with a smile.
I rented a unit from this facility and the process was great! Jenn helped me find the right size and answered all of my questions. Property was clean and well maintained.
Jen & Cathy were outstanding, great service very friendly. I highly recommend them.
Great experience with staff. Wish they had more units.
Jen and Kathy very helpfull
Jennifer is awesome and I wouldn't rent anywhere else. This is my second time here and she has always listened every time I have come in. Your great!!!!
Very helpful! Liz and Jen
I appreciate the outstanding service that jenn and Kathy always give me when I come in even though my unit is not at that store.
I have had a storage here for about 2 1/2 years and I have had no problems. Kathy and Jenn are always so nice and awesome employees!!
Jenn and Kathy are very pleasant to deal with, facility is always clean.
kathy and jenn are really great they are very helpful and very nice. They explained everything to us everywell where we understood very thing.i would refer anyone that needs a storage unit to go to jenn and kathys storage unit place and when i had issues with my debt card they gave me a call right away when they saw my card declined my payment cause i had to get a new card and totally forgot to give her my new # and i really was thankful for that.so i think they are really great thank you Deana parsons
Jenn and Kathy were great they were so nice, very professional, and also really helpful. I would definitely recommend this location to others.
Great experience, very helpful and kind staff. Jen and Cathy always had a friendly smile when interacting with them. Definitely will come here if I need more storage space again.
I love, love Jennifer! She knows me only from seeing me once a month! She does an amazing job I just wanted to say Thank you! And when Jennifer isn't there Kathy helps me as well and she is very pleasant and personable too! Thank you ladies for making my experience awesome every time! Nice job!
Great staff I love these girls
Friendly & Office available & organized...!
Kathy, the attendant (manager?) at this location not only knew how to meet my needs but she helped me acquire a better deal and saved me money as well as making it fun.
Cathy and Jennifer are two of the nicest people you will ever do business with. they care about their customers and do everything they can to help. cathy saw my unit one day and recommended that i get a smaller unit since i had so much unused space and even suggested ways to move my things into a smaller unit. jennifer must have excellent visualization skills. i told her what i had and she knew exactly what size unit all my things would fit into perfectly. thank you two for saving me money by helpinig me get into a more appropiate sized unit. :)
I absolutely love Jennifer! She is amazing! I completely feel safe with my stuff in storage under her management. I especially love and am truely grateful for her taking time out of her busy to day lend me an ear when my father passed away. Alot of his stuff is in my unit and it was really hard for me to go in there and face all of it. She made me feel like family, and honestly cared about how I was feeling. Its so nice to have amazing people like her around. I know it sounds silly but you can't beat that kind of customer service! Its the little things that mean the most, besides that every time I have come in, they always have a smile on their faces and great me warmly.
Kathy and Jennifer are awesome, they are very helpful and always there to help out when needed.
Nice people to deal with. Jenn is knowledgeable and helpful.
Very very friendly, wouldn't go anywhere else
I have been renting at this location for over 10 years and have seen many employees come and go. For the past couple of years we have been fortunate to have Jenn and Kathy in the office and property. All questions and concerns are always addressed promptly. Far and away, these two ladies are the best team we have had here in my time as a renter. Thank you for your hard work Jenn and Kathy!
I really liked the speedy customer service. Ms. Kathy was very courteous. She had exactly what I needed with no hassle. I recommend their services to all.
We've been renting from public storage for almost 6 months now... We're very satisfied with this location and the staff. Kathy and Jennifer are so friendly and patient with our payments monthly. The property is always kept up. You will not be disappointed. It's worth the money and keeping your stuff safe.
I have to say out of all the public storage locations, this ones the best. I appreciate the help in the office. My lock broke and Kathy was there to help me out. It wasn't like I had to look for someone. Whenever I call in they're just as helpful.. even with my late payments. Thank you gals.
Great service, great people. I appreciated everything they did and do for me.
I have been with the storage for almost 3 years and I think Jennifer the manager at the store is the greatest.. Jennifer you rock!!!
Jen and Kathy are the greatest!!! #1 in customer service hands down!!! I've been dealing with them for years and will continue my business in the future. I will recommend this locatiin to all my customers, friends, and family!!!! #PUBLIC STORAGE
Jennifer was amazing with getting us all signed up and even prorated the rent to ensure we had the full amount of days that was included for the month. The facility was well kept and clean. I would recommend Public Storage to anyone who needs a place to store their valuables, especially this location.
Jenn and Kathy are the best. They double timed me! Lol!
My family and I have been at this location for 3 1/2 years and we couldn't be happier! Jenn and Kathy are absolutely awesome. Their customer service is first rate and I would never use any other storage facility. I have been at others and they don't compare. Super super service and all because of Jenn and Kathy!
Just checked in and my welcome and orientation was very professionally delivered. Jenn and Kathy run a tight ship and I have every confidence that my belongings will be in good hands.
I had the most perfect and friendly and personable experience....I would recommend every I know to this location. Kathy and Jenn are the best..loved the experience!!!!
I have been with Jenn and Kathy for 4 years...and they are amazing...when you look up customer service, there needs to be a picture of them by the explanation.....they made moving in easy as well as moving out...I recommend this facility to everyone that's looking for the PERFECT storage company...I would still be there if I wasn't relocating out of state......Thank you for everything..Jenn and Kathy...ya'll ROCK!!!!!
Jenn and Kathy are terrific. Been with them for 4 years and never had a problem. Their customer service skills are fantastic. Would recommend them to everyone I know.
I've used Public Storage for YEARS and my experience overall has been great! I absolutely love Jen and her always friendly, helpful attitude. I rarely encounter the other staff because I try to come in when I know Jen will be working but when I've dealt with the staff on site my experience has also been wonderful with them as well. I'm not much of a troubling renter but on the rare occasion that I've forgot to pay they give me a quick reminder on the phone and still greet me with patience and a smile when I come in. I would recommend this location to ANYONE who needs a secure, well managed facility for their belongings - your stuff will always be safe!
Jenn and Kathy are so wonderfull with customer relations. I would not rent from anyother company.
THIS IS MY STORE. Jenn is great! I have been there for a couple of years and could not be happier with the staff. There are a lot of other storage places in town and just a couple of blocks from the "A" street location are three. Keep that in mind over this little note for you about corporate. BUT WHEN IT COMES TO CORPORATE - VETERANS, DISABLED and FIXED INCOME STAY AWAY!!!! In May 2013 I paid $351 for 6 units. June it went up to $371. July to $411. Called customer service and they said they would adjust it back down because there was no reason for it to keep increasing. August I paid $411 and today, 8/30/13 I paid $411. I would have moved if I could afford it but I am a disabled vet on a limited VA disability and it will take me months to save up the money to move. They know it because I have repeatedly contacted them and have received no response. These guys just want your money and if they can get someone like me between the rock and a hard place they sure keep smashing me. BEFORE GOOGLE+ they were on YELP. I left a glowing recommendation for Jenn and did not say anything about corporate. Corporate took off my review. Apparently it was too good or they wanted their staff to suffer with the loss. In any event WITHDRAW!!
Nice and friendly people, one person lives on site for extra security. Love this place!
Jennifer and her staff are always pleasant and great to talk to when ever I come by. Made my transfer from one unit to the next non-hassling and easy to make the transfer. When ever I need to get information or supplies always there to make my day.... :) Jennifer and her staff are the bomb and kudos if there was anything above excellent they would rightfully deserve it. *** Supreme Excellence ***