Public Storage Self-Storage Units at 7701 Bridgeport Way W, Lakewood, WA

Great experience from the contract to moving in. Ciera is very nice and easy to work with during what can be a stressful time choosing a unit and getting set up. Thanks for all the help and for being attentive to make it a smooth transition.

The on-site manager Ciera was extremely helpful in assisting me with all my questions and issues. Great personality. 5 stars!!! ⭐

Great service

Ciera help make a payment when the system was not working and she help get it to processed. She also been to get me into a cheaper space. Very helpful

I have been renting a space in a different location but it’s closer for me to come to the current location and make my payments and today I was able to get my rent lowered and I was granted a waiver on a late fee displace rocks. I would recommend this to other people who are looking for a good place to store their stuff.

Ciera is the absolute best! She went above and beyond! It turned out I needed a bigger storage unit than anticipated, I had pre ordered a 10X10 and when I realized that wouldn’t be large enough and I asked for a larger unit. At first there weren’t any available and wasn't sure what my next move was, when by the grace of god a larger unit opened up while I was contemplating canceling my prior unit when, Ciera ran out to flag me down and tell me the good news! She was incredibly helpful, polite and walked me through the whole process, including walking me to the unit to make sure it was clean and to my liking. You definitely have a forever customer in me thanks to her! I appreciate you, Ciera! - Bear

Ciera was great help

Ciera and Stormy are great people that are very helpful with any questions or concerns! Always cheery and upbeat. The facilities are very clean and well maintained. I highly recommend this company and their staff!

I came in today, and Ciera helped me by being able to make sure that I was paying a reasonable rate. Thank you for taking care of us today. Very kind and helpful! 😀🙂

Estoy muy contento con mi storage es una espereriencia única los servicios de siera and stormy volvería yo a confiar en la confianza de public storage muy contento

Public storage on bridge port is the place you want to store your belongings ciera and stormy or super helpful if you want great service go there

Great Service and helpful and informative

The storage staff was eager to help me update my information. She even requested a discount for my unit which was approved. I would leave 100 stars if I could. 😀

I’ve been to quite a few different storage units over the last several years as well as a couple different locations for public storage. This location by far has been the best the property manager Sierra went above and beyond to help me get the storage unit that fit my needs and eventually help me get the second one as my needs grew no matter who is working, whether it’s Sierra or stormy they are always very helpful, respectful and happy to be there. The property is always maintained and kept clean compared to some of the other locations. I highly recommend anyone looking for Storage that wants to go through Public Storage to come to this one first before you go to Phillips Road, thank you, Sierra, and stormy for all, the support that you give and go above and beyond for your customers

Stormy was extremely helpful and kind

I have had a unit here for about 7 years now. And have seen a few different property managers come and go. As well as ppl in the office handling the location for the day. I am extremely satisfied with Ciera who is the newer property manager. She has gone above and beyond on numerous occasions when I have had questions. As well as just asking info and taking my payments. Always very flexible when it comes to setting up a appointment time for me to come in the office as well. Her customer service style makes you feel very welcome and at ease with anything to do with your unit/account. And if she isn't in the office and you leave a voice mail. She promptly calls you back in a timely manner. I highly recommend this location for a few reasons. The units themselves are well looked after and the top notch management/service makes this location a no brainier. I don't give 5 stars very often but this one is well deserved in many ways.

Ciera at the Bridgeport store has been very helpful. Great customer service.

Cierra and team, great service and excellent coordination. Thank you! you made my move easy.

This is Seira hands down is the best person I have met in this company PERIOD. I met Seira this week and I shared with her my history with public storage since September of 2018. I expressed to her how/why their aren't any options to help those whom are really facing hardships only being able to get extension of account if you have never been late and meet requirements ect.. So I spoke with store manager Robert in Phoenix AZ where my storage is located and he definitely made me feel like as a customer for 8 yrs he didn't care to her what I was trying to literally beg for. I say all this because Seira from the moment I walked in she went above and beyond to make sure all my questions were answered and if I had any questions about my bill. I have never been greeted by a public storage employee like her. She also provided me with a discount and none of the public storages offered after the horrible service. I hand my letter written for corporate and for BBB all it takes is one person and Seira definitely cares about customers and her customer service maybe need to be reinterate in some other stores nation wide. Seira really is one of a kind and a real asset to you Public storage company.

Ciera was first class in terms of her friendly greeting, her empathy and sincerity. In my humble opinion, she should be a mentor for other Public Storage managers. I can not say enough good things about her. Mega kudos!

Great service from syerra always I got the pleasure she gives me excellent customer service

terrible. Read BBB reviews. Everything they say is true. They raise your rent for no reason every couple months. Started at about 90 ended at about 150. You pay for mandatory insurance, but if someone breaks in, they will not cover ANYTHING and won't give camera footage. You can file a police report but nothing will come from it. Locations are known for employees stealing. Customer service number is a joke. Don't be drawn by the promo offers. In the end you'll pay way more there than anyone else and possibly robbed with no chance of being reimbursed. Don't believe me, read the endless reviews on the BBB

Ciera helped me out really well. Got me all the things that I needed, etc.

Very professional customer service!

The manager is so helpful and polite I would give her 10 stars if I could

Living in the lakewood area and working in Seattle is not easy and getting personal things done in the weekend is crucial, I needed to find a storage unit and I was lucky enough to find one of public storage's champ, this is Ashley Marie, she was so helpful to me, guided me through all the necessary steps and showed me a couple of units until I could make a decision. Thank you, Ashley Marie!!

Thank you so much Ashley Marie. I appreciate all your help with my storage units. I know it has been difficult with one thing after another needing your attention with just my units alone. I couldn't ask for a better employer to be watching out for my belongings she really does pay attention to detail and is informative when needed. Hard worker and does it all with a smile. You rock girl!

ashlee marie is what customer svs looks n sounds like. solution-oriented, cheery, n professional while gettin u what u need. high marks indeed!@

Ashley was great! Awesome customer service! Very detailed. Answered all my questions. Walked me around to different units to see which was the best fit.

Sierra is absolutely wonderful. Everyone there is wonderful, but I mainly see Sierra. Nonetheless, I've been at this location for several years and never had an issue. I have a 12×30 (large) and a parking spot. 5 stars

Ashlee Marie. She was great help me with my bill and gave me good information we I go out of town next Time. Thanks

Great facilities. The on-site manager is an amazing lady. I am "Wild Bunch Edible Landscapes" (owner) 253-673-1348and they are one of my company materials and tool bases. Great company. Appreciate them.

Monica went above and beyond great customer service

Friendly and helpful staff, clean facility, easy access to storage units, prices not exorbitant. After review of how much I can store in the space and considering comparable prices in the area, upgrading to 5 stars.

Manager ashley marie was duper helpful, knowledgable, and pleasant :)

The woman who works inside was very good and knowledgeable about the storage unit I was asking about. And very nice 👌 and sweet and helpful 😀. Keep up the good work 👏

Thanks to Public storage I have a secure place to hold my belongings.

Ciera did a wonderful job with helping to make sure that I found the storage that best fit our needs. She even stayed late to ensure that we got in there. Afterwards I felt confident that our time with public storage is going to be amazing.

I have had a unit at this location for awhile now. And the units themselves are about what you would expect. Which is good. Lately I have been working with Ciera on some things with my account. She has gone above and beyond and I am highly satisfied with her efforts. She is newer to this location and is a great addition to it. I have also worked with Monica and had great results too!

i’ve been going to public storage twice a week, employee ciara is so helpful and so nice to people.

I’ve been renting a storage at this place and so many employees went by. By far, Ciara is one of the nicest and helpful employe that I have ever met. I hope she’ll stay at the Bridgeport Way for many more years to come. Thanks Ciara.

Monica did an amazing job at helping us in anyway she could:) thank you so much and God bless

Monica, was very helpful and informative. Great customer service and will definitely recommend to family and friends

Monica was really helpful, you should hire more employees like her