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Address

7701 Bridgeport Way W
Lakewood, WA 98499

Office Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

253-242-5976

253-242-5976

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Car Storage
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
  • Small, Medium & Large Storage Units

Office Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

253-242-5976

253-242-5976

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Car Storage
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
  • Small, Medium & Large Storage Units
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
  • Save Impression

    5'x10'
    Online only price
    $ 59/mo
    Online only price
    50% off first month rent
    Small 5'x10'
    • Inside unit
    • 1st Floor
    $ 59/mo $78
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    10'x20'
    Online only price
    $ 96/mo
    Online only price
    Parking 10'x20'
    • Uncovered parking
    $ 96/mo $128
    Online only price
    Hurry!
    Limited availability

    No Obligation

    Vehicle Parking Only But we've got storage unit for everything else!
  • New

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  • Save Impression

    10'x10'
    Online only price
    $ 105/mo
    Online only price
    50% off first month rent
    Medium 10'x10'
    • Outside unit
    • Drive-up access
    $ 105/mo $139
    Online only price
    50% off first month rent

    No Obligation

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

Lakewood Storage Units Near South Tacoma

Public Storage in Lakewood provides a variety of self storage options for residential and business customers looking for storage space near the intersection of Custer Road and Bridgeport Way.
Three miles west of I-5, this facility offers a wide range of cheap storage units, including outdoor storage units, indoor storage units, vehicle storage units and outdoor rental parking spaces for car storage, truck storage or motorcycle storage.
Families living near Lochburn Middle School that are looking to finally declutter the garage can store boxes, tools, bikes and crates in a 5x10 storage unit here.
With apartment living being a popular choice for residents up and down Bridgeport Way, a 10x20 storage unit is big enough to fit an old couch, recliner and love seat when it's time to clear out the living room, or a king-size mattress, bedframe and dresser when redoing the bedroom.
For vendors setting up shop at the Star Lite Market Place Square, or for businesses near the Lakewood Industrial Park, a 10x30 storage unit provides a large storage space for tables, chairs, inventory, supplies and other commercial, industrial or retail storage needs.
For questions about storage rentals or to purchase moving boxes and packing supplies, swing into the rental office and speak with the friendly staff on hand 7 days a week, or the property manager who lives on site.
As the second-largest city in Pierce County, Lakewood provides great schools, great parks and recreation and easy access to the Tacoma, Seattle and Olympia areas. When it comes to storage space in the area, Public Storage is proud to provide flexible storage rentals in all shapes and sizes.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 569)

September 9, 2023
Google Public Storage Diana Paulino
Ashley was great! Awesome customer service! Very detailed. Answered all my questions. Walked me around to different units to see which was the best fit.
September 9, 2023
Google Public Storage Lesley Ahmed
ashlee marie is what customer svs looks n sounds like. solution-oriented, cheery, n professional while gettin u what u need. high marks indeed!@
September 9, 2023
Google Public Storage Kristine Kirtland
Thank you so much Ashley Marie. I appreciate all your help with my storage units. I know it has been difficult with one thing after another needing your attention with just my units alone. I couldn't ask for a better employer to be watching out for my belongings she really does pay attention to detail and is informative when needed. Hard worker and does it all with a smile. You rock girl!
September 7, 2023
Google Public Storage Ian Geyer
Sierra is absolutely wonderful. Everyone there is wonderful, but I mainly see Sierra. Nonetheless, I've been at this location for several years and never had an issue. I have a 12×30 (large) and a parking spot. 5 stars
August 19, 2023
Google Public Storage Frank Sullivan
Ashlee Marie. She was great help me with my bill and gave me good information we I go out of town next Time. Thanks
August 18, 2023
Google Public Storage Willias Daniels
Great facilities. The on-site manager is an amazing lady. I am "Wild Bunch Edible Landscapes" (owner) 253-673-1348and they are one of my company materials and tool bases. Great company. Appreciate them.
August 11, 2023
Google Public Storage UBALDO LUNA
July 31, 2023
Google Public Storage april allison
Monica went above and beyond great customer service
July 26, 2023
Google Public Storage Tim Edgren
Friendly and helpful staff, clean facility, easy access to storage units, prices not exorbitant. After review of how much I can store in the space and considering comparable prices in the area, upgrading to 5 stars.
July 21, 2023
Google Public Storage Wrigley Nordyke
Manager ashley marie was duper helpful, knowledgable, and pleasant :)
July 6, 2023
Google Public Storage Derrick Kilpatrick
The woman who works inside was very good and knowledgeable about the storage unit I was asking about. And very nice 👌 and sweet and helpful 😀. Keep up the good work 👏
July 5, 2023
Google Public Storage Dazza Kuahuia
Thanks to Public storage I have a secure place to hold my belongings.
July 3, 2023
Google Public Storage Dazhinar Watson
Ciera did a wonderful job with helping to make sure that I found the storage that best fit our needs. She even stayed late to ensure that we got in there. Afterwards I felt confident that our time with public storage is going to be amazing.
June 29, 2023
Google Public Storage Osiris Jenkins
I have had a unit at this location for awhile now. And the units themselves are about what you would expect. Which is good. Lately I have been working with Ciera on some things with my account. She has gone above and beyond and I am highly satisfied with her efforts. She is newer to this location and is a great addition to it. I have also worked with Monica and had great results too!
June 23, 2023
Google Public Storage John Michael Obras
I’ve been renting a storage at this place and so many employees went by. By far, Ciara is one of the nicest and helpful employe that I have ever met. I hope she’ll stay at the Bridgeport Way for many more years to come. Thanks Ciara.
June 23, 2023
Google Public Storage Lovely Angel Obras
i’ve been going to public storage twice a week, employee ciara is so helpful and so nice to people.
June 4, 2023
Google Public Storage Michael Distefano
May 27, 2023
Google Public Storage Matthew and Betty Niles
Monica did an amazing job at helping us in anyway she could:) thank you so much and God bless
May 22, 2023
Google Public Storage Katelyn Poling
May 22, 2023
Google Public Storage Aria Putts
Monica, was very helpful and informative. Great customer service and will definitely recommend to family and friends
April 30, 2023
Google Public Storage Mike Ostrom
Monica was really helpful, you should hire more employees like her
April 10, 2023
Google Public Storage Royston Vernon
April 2, 2023
Google Public Storage Javier La Torre
March 21, 2023
Google Public Storage Jay Parks
March 10, 2023
Google Public Storage Tiahna Virgillo
I dont personally store here but my brother in law does. We were in today to take care of his bill and reorganize all of his stuff and the lady Mellisa in the office was a pleasure to work with. You can really tell that she takes pride in this place and cares about her customers.10 stars ⭐️!
March 10, 2023
Google Public Storage Rob
I was in today to finish up the paperwork for my storage and the girl working was so great. I think her name was Melissa.. She took extra time to listen to my needs and went above and beyond to help me when i was having a difficult time from the walking. Thank you again!
February 27, 2023
Google Public Storage Matt
February 2, 2023
Google Public Storage Mark Diaz
David was fabulous walking me through this process. Storage area nice and clean.
November 20, 2022
Google Public Storage Demille Adams
November 16, 2022
Google Public Storage Raul john De jesus
November 16, 2022
Google Public Storage Julieta Espindola
Awesome customer service, professional and very helpful
November 14, 2022
Google Public Storage Brian Adams (Briciff)
Was going to empty our unit out so we called ahead of time to make sure we would be able to get to the unit. It is not in a great spot for a moving truck. They said it would be. Fast forward a week and I show up and of course the unit is not accessible because they are painting 3 parking spots. Management will not help us out at all with paying for the extra time and mileage for the moving truck or the 2 hours of my time. Horrible customer service
November 13, 2022
Google Public Storage Anne Adam
Worst storage, they don't answer their phone. They aren't helpful. And we couldn't get to our storage unit when it was time too!!!! Don't store with this place. Awful customer service!!
October 17, 2022
Google Public Storage Pamela Murray
Great customer service. Very clean. Monica was great.
October 13, 2022
Google Public Storage anthony Smith
This place is a joke multiple times I’ve paid my bill early or on time and they keep it until they can charge a late fee then return my payment they also refuse to remove the charge….. scam operation expect to pay a late fee every month if you store here
October 11, 2022
Google Public Storage Kim Anderson
David help me and this place is clean and very respectful David was and helpful
September 28, 2022
Google Public Storage Arturo Muniz
David was very helpful. Very welcoming to have as the face of this public storage. Got me everything I needed and made sure I understood it all. Thanks David !
September 21, 2022
Google Public Storage Cortnie Cardey
No one is ever on site, the gate code doesn't work, no one ever answers the phone. But when someone does call you back they are helpful & friendly. Never going to use them again, just saying.
September 18, 2022
Google Public Storage R BROWN
Awesome Customer Service Have done business before too Always Get GREAT Service
August 31, 2022
Google Public Storage Rosa Coffrin
David the property manager is so helpful and very courteous . Thanking him so much.
August 27, 2022
Google Public Storage D H
Monica is so amazing. She took care of all my needs. Very polite, friendly, and professional. Highly recommend HER!!!
August 27, 2022
Google Public Storage Rick McVey
August 21, 2022
Google Public Storage Debbie Barnes
David were great. Thank you
August 19, 2022
Google Public Storage Hadassah Timali
August 17, 2022
Google Public Storage Steven Moss
David and Monica are exceptional at customer service and deserve praises and raises!
August 17, 2022
Google Public Storage Joycelyn Fields
Great job David help us out big time thanks David
August 12, 2022
Google Public Storage Zachary
Very professional staff that will help you at any time! Special thanks to David for his outstanding work ethic!
August 8, 2022
Google Public Storage Andretta Berry
David was excellent great customer service
August 5, 2022
Google Public Storage josh davis
David is amazing. Super helpful. A true badass
August 3, 2022
Google Public Storage In Chan Park
Its location is very convenient and the facility is very nice & clean. I stopped by without reservation, but David helped me rent the unit without any issue. A great service.
July 31, 2022
Google Public Storage Nathan Bena
July 30, 2022
Google Public Storage Chris o
July 29, 2022
Google Public Storage Marckell Hebert
David provides excellent service
July 21, 2022
Google Public Storage Bobby Dunning
David is the man to see if you need storage in the Lakewood area
July 21, 2022
Google Public Storage Angelica Campos
Everything was good thank you David
July 19, 2022
Google Public Storage AJ Rhoads
Hard to get ahold of anyone here. Only reason I'm not leaving one star is because miraculously, my stuff was still there after six months. Given Lakewoods reputation with crime, I am actually impressed. The units are insanely overpriced. I paid $256 for a 10x10 and $156 for a 5x10, with rent increasing next month. I now have two 10x15 units in a better facility for $110 each a month. If you have an issue and your property managers are unavailable good luck. We emptied our units on the 16th and got a whopping $7.70 back. With how much we paid, you would figure we would be getting something prorated. I guess not. Overall I do not recommend this service.
July 18, 2022
Google Public Storage Randy Carswell
David provided great service recommend using this facility
June 20, 2022
Google Public Storage Mike Lester
David was very helpful got Me in and out here very quickly
June 18, 2022
Google Public Storage Eric Hawthorne AllRightsReserved
David was very helpful and professional and i had an enjoyable experience getting my storage unit.
April 21, 2022
Google Public Storage Virginia Benton
They have great $1 first month deals
April 18, 2022
Google Public Storage Evelyn High
April 4, 2022
Google Public Storage Linda Roth
David was so helpful! We appreciate the help.
March 18, 2022
Google Public Storage Ronald Klein
No bueno my friend storage gor broken into and still waiting to hear from management going on 3 hrs now
March 4, 2022
Google Public Storage Leanne Tennyson
I really love how respectful and friendly David is Everytime I come to my storage unit or to make my payments he has always been a good worker and it helps when service is nice and not rude thank u
February 28, 2022
Google Public Storage Tom Heller
David was super helpful. We worked through some scheduling issues and he was very accommodating. Thanks!
February 26, 2022
Google Public Storage Duke Lemuel
David did an awesome job
February 3, 2022
Google Public Storage Keitia Wahl
January 29, 2022
Google Public Storage George L Blackwell
David has always been a very good manager
January 28, 2022
Google Public Storage Mt. Zion
David has great customer service
November 4, 2021
Google Public Storage kenneth. HandSome
David is really cool he'll help you out anyway he can
November 2, 2021
Google Public Storage cody sharp
October 15, 2021
Google Public Storage Phillip Valentine
I been at public storage for a long time and whenever I need assistance David is always there with good service so that makes me appreciate doing business with public storage on Bridgeport
October 1, 2021
Google Public Storage MT S
Absolutely great customer service , manager is really nice and explained everything to the T.. would highly recommend. Remained professional when customer was a little moody with him . Pretty great place . Getting a unit was quick and efficient.
August 27, 2021
Google Public Storage Bobby Howard
Mr. David. I appreciate what he said and did with help me today. Wonderful Man!!
June 9, 2021
Google Public Storage John Munyan
May 26, 2021
Google Public Storage Lynn B
Unsure due to happens at my units being broken into
May 16, 2021
Google Public Storage Tonya Helm
Thank for all the help these people are very understanding and huge difference in some storage thank you for being there and caring . every little bit help.would have put this in earlier but was in the hospital for a while.
May 14, 2021
Google Public Storage Carla hurlburt
David was so very patient with me, helped me with the app. Took his time. He was very kind. I appreciated his knowledge and his help and patience.
May 4, 2021
Google Public Storage Connie Schmidt
There was a problem with my automatic payment and David very carefully worked through it to make sure it was reinstated. He patiently helped me navigate the steps to get the app on my phone and make sure it was working too. Kind and respectful customer service. Bravo David :)
April 30, 2021
Google Public Storage Cornell Harris
David was great good customer service.
April 16, 2021
Google Public Storage sequoyah jaden
Very helpful and poite!! Think his name's nave. Goodguy
April 5, 2021
Google Public Storage Debbie Stearns
April 4, 2021
Google Public Storage Ousman Njie
I went to the store, and David was helpful to me he was a good helper I appreciate his help.He took his time and help me wrap up my box that was really really nice of him.
March 26, 2021
Google Public Storage my shit
This place is always been very respectful and very nice. They're very reasonable price and their staff is amazing!! David has went above and beyond to help us out. He is a definite positive asset to Public Storage in Lakewood. Thank you again David for understanding our needs a a customer and going above that help us get the job done!!
March 26, 2021
Google Public Storage Alexis Jefferson
David was super helpful and knowledgeable of everything we needed! He even stayed after office hours to get us set up.
March 14, 2021
Google Public Storage Judy Leite
Extremely pleased with my overall experience. David was very pleasant to work with, very patient and friendly, ensured my customer needs were met! I also want to mention I’ve had my storage unit since 2017 and it’s 2021, all of my appliances were still in great condition! Thank you Public Storage Lakewood and David! I appreciate your help and customer service!
February 28, 2021
Google Public Storage Holland 7000
David is great help. Excellent customer service and well kept location in Lakewood.
February 6, 2021
Google Public Storage Justin Young
Exceptional service from David this morning during my check in. He obviously takes an incredible amount of pride in providing the best customer service, and was very thoughtful in his approach to going over all contract language, and answering questions I had. Give this man a raise!
February 5, 2021
Google Public Storage Joes Bobs
Very nice good customer service and maybe a good deal
February 5, 2021
Google Public Storage Joy Genun
David was really Great soo professional.
February 5, 2021
Google Public Storage Kat Bratton
David has been an exceptional employee. He Has always been very courteous and has gone out of his way to help me out. Weather or not it's just a question that I might have or if I need help with something else he has been great
February 4, 2021
Google Public Storage Destiny DeElena
February 3, 2021
Google Public Storage Denise Auman
Guy kinda rude when we were there to help our friend with his storage so wasn't very impressed with his attitude because of us being there
January 30, 2021
Google Public Storage Tom Anderson
David was super helpful and extremely polite. Couldn’t ask for better customer service. I came towards closing and he didn’t rush me or try and get me out, took his time and made sure all my questions were answered. I would recommend this place if you need any storage. I don’t like self automated or do it all online features. Dealing with people directly is much more helpful and eliminates any doubt on what I’m signing up for. Thanks David!!!
January 30, 2021
Google Public Storage Linda Banks
David is easy work with and always there help when i need him
January 29, 2021
Google Public Storage Chris n juanita Zamudio
David was good and show me every thing perfet
January 23, 2021
Google Public Storage Grace Burko
David gave superior customer service. He deserves a raise! :)
January 23, 2021
Google Public Storage madisen groves
David helped me out and got my unit very quickly
January 22, 2021
Google Public Storage Brenda Hall
David was easy to work with. He was great help where the other store on Phillips rd gave us a run around.
January 22, 2021
Google Public Storage Jodi Lewellen
David, was very helpful. Great customer service.
January 22, 2021
Google Public Storage linda conway
Dave has help me out really alot its a go ok. Linda conway.
January 21, 2021
Google Public Storage Poopa Legbug
David has always been an asset to public storage and the people who rent the storages here.
December 9, 2020
Google Public Storage Michael Tuncap
December 5, 2020
Google Public Storage Leanne Tennyson
I just love the customer service that david gives his customers hes always very respectful and helpful
November 17, 2020
Google Public Storage jspeaksofficial “J. Speaks”
Mike really helped me out finding the right size unit I needed after my storage room was broken into at my apartment complex. Definitely check out Public Storage if you're looking for a safe place to store your belongings.
October 25, 2020
Google Public Storage Tiffany Hyde
David was awesome! He helped us transfer our unit when we figured out it was too small. He stayed after hours to make sure we were squared away. Very nice and helpful!
October 3, 2020
Google Public Storage Joel Flores Consulta
Not accommodating
September 20, 2020
Google Public Storage Cherie Rhodes
It was a great experience! And the guy was very nice and helpful. I definitely recommend this place!!
September 7, 2020
Google Public Storage ShowMe Customs
David and mike🙏🏾
September 3, 2020
Google Public Storage Justin watkins
August 27, 2020
Public Storage Frank Rocha
Do not store your personal items at this location. They have rats. Poor customer service and inconsiderate management
July 30, 2020
Google Public Storage Heather
Why on Earth do you make people pay a full month of rent if they vacate the unit that same month. I'm moving my stuff out of my storage space on the 4th of the month but they still want me to pay the full month, yea here let me just give you my money for free. Pretty pathetic and ridiculous stealing money from people like that.
July 30, 2020
Google Public Storage Dan Novak (Prime Time Real Estate)
Do not Reserve online or else you will get a small space at the end of a long hard to access hallway. When you change cells you will no longer qualify for the first month discount. Also your initial payments are non-refundable even if your move-in date has not started yet.
June 23, 2020
Google Public Storage Frank Rocha
Look really close. It's been over a month management is aware of the problem and has failed to do anything about it. Poor customer service. Don't keep your personal things there or this can happen to you.
June 21, 2020
Google Public Storage Amerika Dancer
Rent prices keep goin up n up n up tired of it, moved out.. also no cameras on the storage units only the office building..
May 22, 2020
Google Public Storage Adam Nelson
Great facilities other than "GUSTAPO" curfew if you work a 9-5 not a good option.
May 4, 2020
Google Public Storage Derek Chapin
Check in experience was fabulous as the staff were friendly and explained everything very well or at least I thought they did. However the check out experience was disappointing when I discovered that while my rent was prorated when I moved in it would not be when I was moving out. Funny how they forgot to mention that part how convenient. I could understand if they weren’t able to resell the unit but given how scarce available storage units are in the area I know it won’t be an issue. Poor customer service policy for a large company very unsatisfied and will never use and or recommend them again. One of the many reasons I’d recommend working with a local company who actually cares about the people they work with.
April 11, 2020
Google Public Storage Sherece Scott
I contacted these guys about my bill i expained we are all out of work wating for the goverment to start provideing aid the guy on the phone was totally cool then i get thete explain my situation no compassion at all the owner told me to borrow money from fsmily i explained half the world is out of work then he said i should of gotten my stuff earliet no humanity no compassion im moving out when this is over for sure
March 16, 2020
Google Public Storage Alyssa James
Going in and getting a storage unit was really easy with the help of David. He was very kind,fast and efficient at his job, considering he was the only one working. Very good customer service.This is my second time getting a storage unit here would do it again.
March 15, 2020
Google Public Storage Keisha Johnson
This was my is my first experience with renting storage space. David walked me through the process. He was very pleasant. I have not experienced customer service like this in a long time. A+ customer service. Thank you David.
March 10, 2020
Google Public Storage ann lakose
March 3, 2020
Google Public Storage kadin black
I was helped by tia she was wonderful and very helpful for my first time getting a storage unit I give her a ten out of ten made it a warm welcome
March 2, 2020
Google Public Storage Doug Bell
Amazing service by Tia. She was personable and efficient. We got everything we needed even though we were running late. Great experience.
February 24, 2020
Google Public Storage William Frazier
February 24, 2020
Google Public Storage Omar Gutierrez
February 11, 2020
Google Public Storage ARIETA IAKOPO
January 20, 2020
Google Public Storage Jacquelyn Emery
Very nice employees they were very helpful and made sure I had all the information I needed and that I clearly understood everything.
January 11, 2020
Google Public Storage Ash Sjodin
January 6, 2020
Google Public Storage Nathan Bergstedt
December 28, 2019
Google Public Storage Tobias Pendragon
Quick service, they held a particular unit for me for 48 hours and when I came in they immediately got me loaded up with insurance and a deal on first months rent, I only ended up paying 90 for that first month and i am very satisfied, you see normally units of that size plus insurance and no deals would be around 245-265 bucks monthly, so I scored and I think everyone else who needs a public storage space should check out lakewood location, ASAP!
December 26, 2019
Google Public Storage Laurie Anderson
Excellent employees. I left my Storage unit unlocked and they secured for me. Thank you.
December 23, 2019
Google Public Storage Evangeline Inek
I’m very happy and appreciated by Tia and Jamie for helping me today on getting me my new storage.
December 20, 2019
Google Public Storage Albert Phillips
The facility is very clean the staff is very friendly I will come here again and again and Lorraine was very helpful jamie is Awsome and super helpful
December 8, 2019
Google Public Storage Judy
Jamie was extremely helpful in resolving an extremely difficult situation. She handled it in a professional manner.
November 21, 2019
Google Public Storage Kassidy Merp
Kiersten was awesome and helped my grandpa with his storage needs earlier this week. I really appreciate someone answering the same questions for him 10 times without seeming irritated. Very professional and informative.
November 21, 2019
Google Public Storage Matt Flom
Kierstin was very helpful. She answered all of my questions thoroughly and patiently. I will definitely be storing my belongings here as soon as the house sells so I can finish downsizing.
November 21, 2019
Google Public Storage wedensday addams
Kierstin was very helpful and I will return because of her thanks so much !
November 21, 2019
Google Public Storage Bonney Elmore
Kierstin helped me out a lot and answered every question I had. Very professional and knowledgeable. She’s awesome!!
November 19, 2019
Google Public Storage Briana Harris
So far so good! It was a quick and easy sign up process the price is affordable and Jamie was a great, customer service was great and she was so nice and helpful!!!!!!!! Thank you
November 16, 2019
Google Public Storage Isiah King
Theresa was the best, 10/10 would recommend.
November 13, 2019
Google Public Storage Marissa Johnson
Jamie took care of us quickly and was very helpful.
November 7, 2019
Google Public Storage Reymond wallace
This storage site is amazing! First it started with the phone call and the operator that set me up to lock in the promotional deal. Then once I arrived at the location, the representative Wendy carried the professionalism over the top. She walked me through the paperwork along with being very clear and concise about the storage unit and policies. Also, she made sure to put emphasis on how important it was to protect my storage with insurance. Along side that she gave great examples on what can happen when you DON'T puchase the REASONABLY PRICED insurance. Believe me, PURCHASE THE INSURANCE IT IS WORTH IT IN THE LONG RUN!! Unfortunately, Wendy is no longer with the company, which deeply saddens me. To me she was the epitome of EXCELLENT CUSTOMER SERVICE. I hope and pray she excels wherever her journey takes her.
November 6, 2019
Google Public Storage Nate Currid
Jamie was super helpful and nice!
October 31, 2019
Google Public Storage Dylan Robinson
Kierstin was the one to help me out, she seemed very knowledgeable about every question I had. She was a great help I wish there were 1000 more like her working everywhere! Really great customer service. I’ll be returning soon for sure.
October 31, 2019
Google Public Storage Krystal B
This young lady (Kerstin) jumped up to help me with all my questions and was just the sweetest! I want to see her around this property more often. Absolutely fantastic customer service.
October 31, 2019
Google Public Storage Marissa Delagarza
Kierstin was very helpful with my aunts rental today, was very prompt and informative. Thank you for making it so easy!
October 30, 2019
Google Public Storage Nina Christina
October 30, 2019
Google Public Storage Michael Castro
Clean place thanks to Jamie who not only got me all set up but took care of a problem with the hasp on my unit she does it all thank you Jamie
October 25, 2019
Google Public Storage Marie-Elaina Reichle
Greatly appreciated the help from Wendy. She was great. Patien, kind, and extremely efficient. Thank you for having such an educated and professional employee
September 29, 2019
Google Public Storage Tina Broomhall
Wendy was great. Patient and kind.
September 29, 2019
Google Public Storage Tiffany Conner
Wendy was very helpful! Easy and fast to set up.
September 11, 2019
Google Public Storage sheila S
Jamie the Customer service person was very helpful and thorough made the job a lot easier for me explain every detail that I needed answered thanks Jamie
September 9, 2019
Google Public Storage Rachel Rose
When i went to pay my bill the lady named theresa, she was so nice and she didnt keep me waiting like other place do, keep up the good work ms. Lady
September 8, 2019
Google Public Storage alfred turner
Ms. Wendy has been a great help. She made some outstanding suggestions. I would definitely use her expertise again in the future.
September 3, 2019
Google Public Storage Leland Schiro
Just signed up today for an outdoor space for our travel trailer. Jamie was very personable, professional, and knew exactly what we needed. We look forward to storing there.
September 1, 2019
Google Public Storage Kristine Rodgers
Awsome place to store your belongings keep it safe
August 30, 2019
Google Public Storage Skuwulfe O.o
Had a need to get stuff stored in a hurry awhile back, and Wendy was a great help, helping me decide which unit was best, and going over everything I needed to know. She was super helpful, professional, and kind.
August 30, 2019
Google Public Storage martin chick
August 28, 2019
Google Public Storage Cece K
Wendy was amazing! She helped me find the right supplies needed for packing and was very pleasant to converse with.
July 17, 2019
Public Storage Scott Ibach
What are gate hours
July 16, 2019
Google Public Storage MaysLotusFlower
July 14, 2019
Google Public Storage Dedrick Jr Terrell
David was great with everything I needed help with and took care of me
July 5, 2019
Google Public Storage Jose Vega
Great customer service
July 3, 2019
Google Public Storage Gorilla Legend
Wendy was very professional and very knowledgeable about the company. I felt really secure and confident about my belongings being safe. I highly recommend this location and business.
June 14, 2019
Google Public Storage joseefus
Thanks for your assistance Wendy, they need to give you a raise for your outstanding work ethic
June 11, 2019
Google Public Storage Lonzell Graham Sr
Kiersten and Wendy were great. Other places try to upsell. These ladies were very straight forward and nice.
June 9, 2019
Google Public Storage Leslie Wilson
Wendy was very nice and knowable. Explained everything in deatail and answered all my questions.. Made the process a breeze. Thank you.
June 9, 2019
Google Public Storage Gandon Jefferson
June 8, 2019
Google Public Storage L Bullock
I have used Public Storage a few times at various times within the last 13 years, most recently, a week ago. Wendy was not only very professional, she was kind and went out of her way to help me. I recommend Public Storage to everyone looking to store their belongings.
June 1, 2019
Google Public Storage Jolene Bitton
Wendy is awesome she was so helpful. She helped me in Figuring out my bill. Very friendly I hope she stays
May 30, 2019
Google Public Storage Pirate Chick
I have to say that i had a great experience talking with Wendy Goerner she was polite, patient, and answered all my questions. I was able to look at a few units and I have found one that I will be interested in. I have a storage unit in another place and they have the rudest and impolite staff. Thank you for taking to time to show me around and to answer my question.
May 25, 2019
Google Public Storage Beatriz Buelna-Alcantar
Great service! Very accommodating
May 22, 2019
Google Public Storage James Douglas
Kevin was awesome, a very courteous and helpful employee
May 22, 2019
Google Public Storage Chuck Wiklund
O.k. service
May 21, 2019
Google Public Storage Pablo Neri
Great Guy helping out Great giving details
April 20, 2019
Google Public Storage Connie Kentner
Ana Karen is a amazing employee at this very location and she was a wonderful help and very easy to talk to and very well informinative and I appreciate the opportunity to meet with public storage and enjoy their future services
April 19, 2019
Google Public Storage Tom G
Tay was great to work with. Explained all details patiently, and followed thru, ensuring my storage needs were met. She’s a top notch rep for Public Storage!
March 31, 2019
Google Public Storage Jake Muse
Service was quick and online sign up was simple.
March 27, 2019
Google Public Storage Lumps Bruises
Kyle great service
March 4, 2019
Google Public Storage Kalani Meno
Awesome service from Tay, very friendly and professional. Units very clean and easy access, I would highly recommend utilizing their service.
March 4, 2019
Google Public Storage aj siguenza
Had a GREAT experience with Tay! She was very helpful and offering to best accommodations needed and assisted as much as possible with all she was able to do. Great location!
March 3, 2019
Google Public Storage darrell kuntz
February 28, 2019
Google Public Storage Andrew Thomas
Walked in to see a familiar face. The same person who helped us at another location here. Needing to move locations and seeing her here sealed the deal. I know we’ll be getting quality service. Thanks again Anna.
February 21, 2019
Google Public Storage Matthew Latterell
I have never actually been here but Google maps think I have LOL
February 17, 2019
Google Public Storage Wa miller
February 14, 2019
Google Public Storage jose valle
I like this place Anna Dee and Tay are awesome! They answered all my questions and are super professional.
February 14, 2019
Google Public Storage emmanuel medina
Tay and Anna Thank you for your service it was a pleasure renting a space at this location.
February 9, 2019
Google Public Storage patty williams
Reserved a unit with Anna, she was very helpful, and she was very professional, and great customer service.
February 7, 2019
Google Public Storage C. Gary Leach
Tay and Theresa are great. Thanks
January 30, 2019
Google Public Storage ShinobiClashX
Kevin was very helpful and friendly. Thank you
January 29, 2019
Google Public Storage Shirley Simmons
Kevin was very helpful with my visit.
January 22, 2019
Google Public Storage Homer Hibbler
Tay was an angel she is wet professional i will definitely recommend keep up the good work good bless
January 18, 2019
Google Public Storage Sammy Nguyen
Great Customer Service and support! Tay was very helpful and got me in that same day!
January 15, 2019
Google Public Storage Floyd Henry
I was very pleased with the assistance Tay provided. I needed an area to place a Pod and a truck while we unloaded into both. She showed me one area at her location and then went the extra mile to find two additional properties that could accommodate me. I ended up choosing another Public Storage location but it was Tay that made the sale.
January 15, 2019
Google Public Storage Landon Alexander
Anna was informative and helpful with finding me the perfect unit.
January 14, 2019
Google Public Storage gail heyward
Tay was the girl I saw as soon as I got there and it was a great experience ! She was so helpful and explained everything to me ! I just moved here from NY. And I hope all the people are as helpful as she is ! 5 stars for Tay !
January 13, 2019
Google Public Storage Brent Cushing
January 11, 2019
Google Public Storage Veronica Potter
January 2, 2019
Google Public Storage AnnaLee Farley
Expect to pay a FULL months rent even if you move out on the 2nd of the month. I get they do month to month but we paid last months rent then moved out on the 2nd of January and they are charging us for the whole month, until the 31st of January. Absolutely ridiculous way to do business. Never will recommend them to anyone else and will never do business with them again. $178 for ONE day!
December 15, 2018
Google Public Storage Eric Hill
Great community service. Very helpful, this was my first storage unit and Wendy made it very easy to find the right storage space and helpful pointers and tips about the storage unit. Highly recommend this location.
December 14, 2018
Google Public Storage Frank Banks
The facility was clean. Tay was really friendly, and she knew what she was doing and talking about, and she offered other solutions if she couldn’t accommodate.
November 10, 2018
Google Public Storage Lloyd Shannon
Outstanding 5 star service!!!
November 8, 2018
Google Public Storage Ky Walker
Emily and Tay have the best customer service ever! Love this location
November 4, 2018
Google Public Storage george gachomba
Tay and Ana K excellent customer service,good job guys.
October 18, 2018
Google Public Storage Mistie Raven
It was mostly a good experience, except for the fact that someone gave away my storage unit the day before my move in...which I had made a reservation for. They ended up giving me another unit that was down for maintenance, because the door was very difficult to open. As someone who works in management myself, I feel that you need to amend the policy of giving away units that have already been reserved. I would rather have put down a deposit to secure the unit, than show up and not have it available. It worked out okay, because I had a strong maintenance guy who could get the door open, but the policy is flawed.
October 13, 2018
Google Public Storage Stuart Trudnowski
Tay was awesome and extremely helpful and professional.
October 12, 2018
Google Public Storage chastity
Tay and Ana Karen provided excellent customer service. They were very informative about fees, promotions and laws regarding my storage unit!
October 2, 2018
Google Public Storage Tacoma Flooring
first day placing things in my storage and i broke the key in the lock. Tay and kevin had a great idea to avoid calling a locks smith and helped me turn a bad day into a good one. very helpful and courteous people. Glad i went with them
September 18, 2018
Google Public Storage Geraldine Turituri
Office location representatives are friendly and willing to help. Great storage location..
September 2, 2018
Google Public Storage Lawrence Kurtz
Anna and Scott worked together to ensure what we needed is what we were getting. Anna showed us the space we had reserved and also worked up the numbers for a special Scott had at his location. Scott showed us two of his spaces at his location and we went back to Anna's to settle on that one. She was very helpful and Scott was a treat as well. Highly recommend either of these locations and personnel. They understand what it means to represent Public Storage as a whole to the customer and putting the customer first.
August 12, 2018
Google Public Storage Brittany Jasmine
Emily was timely, knowledgeable, confident and thorough. First time experience made eady. Thank you!
August 8, 2018
Google Public Storage Brad
Katie is great. I’ve used this location twice now and the employees are friendly and helpful.
July 27, 2018
Google Public Storage Ray Ross
Storage, not air conditioned, somewhat pricey
July 18, 2018
Google Public Storage Susie Peek
To expensive
July 13, 2018
Google Public Storage candice Venz
July 11, 2018
Google Public Storage Patty Wilson
Went into this public storage store to check on moving supply prices and what they had to offer as I’m Moving to Virginia. Emily was so helpful. She got me all the supplies I needed to get my house all packed up and she also saved me a ton of money but getting me a large quantity of boxes in a moving pack and it came with all different sizes! Her customer service and knowledge of what I should use for my items and what boxes work best for different things was beyond perfect and extremely helpful!! Thank you Emily for your help and your time!!
July 8, 2018
Google Public Storage Jenelle Brown
Nice and clean
June 28, 2018
Google Public Storage James Martin (Valacor)
Went in to see about getting a unit for the summer and the woman working at the desk was extremely helpful. She showed me a few of the units and gave me a tour of the property and was able to answer all of my questions. Will deffinately be recommending this location to others! Thanks Rachel for all your help!
June 27, 2018
Google Public Storage Gail S
Stored here for many years. Recently moved out and had need of account info. Rachel was extremely pleasant and helpful and answered all my questions. I will continue to use and recommend Public Storage in the future. Thank you for being there when you were needed.
June 27, 2018
Google Public Storage Teairrau Mason
Rachel was a pleasure to work with. She has a polite demeanor and infectious laugh. She made the process quick and easy.
May 31, 2018
Google Public Storage Joseph Whack
May 25, 2018
Google Public Storage Dre Spliffman
Ameitra was a great help! Amazing customer service! Even stayed late to help me get signed up.
May 6, 2018
Google Public Storage Lukeisha Randall
Tay did an amazing job.. Very helpful
May 4, 2018
Google Public Storage Nikkia Mccormick
Great customer service! Tay is great 😁
May 4, 2018
Google Public Storage Boom2 F-15
Watch for large price increases to your monthly rent after you have moved in. Not a good choice for long term rental.
May 4, 2018
Google Public Storage Kiana Hurd
Great Customer Service and Very Informative! Tay is AMAZING
May 1, 2018
Google Public Storage Rob Ross
Karen was very helpful in helping pick out a storage unit for my needs. She really gets customer service.
April 24, 2018
Google Public Storage paulina salinas
I just got a unit here and was helped by Rachel. She was very friendly and accommodating. Thank you so much for the help and wonderful service.
April 18, 2018
Google Public Storage Naomi N
People here are very nice. Rachel answered all my questions and helped me to decide what I wanna do. Def gonna rent here as soon as I'm able.
April 18, 2018
Google Public Storage Ellie Gardella-smith
Me Rachel is awesome so helpful and kind to everyone i will use the place again and very clean place thank you for helping us out when we really needed it A++++
April 15, 2018
Google Public Storage Anita Harrell
Tay is awesome!
April 8, 2018
Google Public Storage Anthony Wilkins
April 4, 2018
Google Public Storage Rebecca Maloney
Emily is extremely pleasant to deal with. Very customer friendly and always helpful. Thanks for all your help!
April 4, 2018
Google Public Storage Chamille Williams
I needed a storage last minute and Tay helped me get it done. She not only was quick, as my family and I were on a time limit, but also was absolutely hilarious. She had my family and I smiling from ear to ear. Very professional, very kind, very sweet. We only needed this storage for a week or two and she helped us a lot. Outstanding service. Would highly recommend this location to anyone needing storage.
April 3, 2018
Google Public Storage Shera Jones
Never use them again
April 3, 2018
Google Public Storage Daniel Otu-Jireh
Had a worst experience this morning at the Lakewood location.The lady was very very very rude and don’t know how to talk to customers.Another customer walked in and also testify that the lady was disrespectful.She don’t deserve to work there if this is how she will treat customers.
April 1, 2018
Google Public Storage Auriel Thompson
Tay was great!!! Thanks for making this process easy!
March 30, 2018
Google Public Storage chantelle luv
Amazing service great location tay and Scott are very helpful great customer service.....
March 30, 2018
Google Public Storage Lucain Savimbi
Tay and Scott did a remarkable job helping my family and I. I wouldn't recommend any other storage facility!
March 29, 2018
Google Public Storage Antonio Hooks
Great service 😊 by tay
March 29, 2018
Google Public Storage DMon Miller
Tay and rich you two were such a big help today thx a lot
March 28, 2018
Google Public Storage Joe Pulido
Thanks to tay, this is our second time using public storage. Booth times tay has been very helpful and we appreciate her attentiveness.
March 25, 2018
Google Public Storage Sandra Nieves
Tay and rachel are awesome! Very good customer service and friendly i hope yo work with them soon!
March 25, 2018
Google Public Storage Pamela Cook
Had an awesome experience with TAY and Rachel!
March 25, 2018
Google Public Storage 3rdCommaEnt_Music CALI
Tay and Rachel did a wonderful job helping me n my fiancé get our storage unit. Great ladies I must say, thank u for your excellent customer service.
March 19, 2018
Google Public Storage Karem Flores
March 19, 2018
Google Public Storage Alex Marie
This review is being posted by David Boyd on this account. I have been a Public Storage customer for over a year. I recently had a issue with my unit and was directed to one of the on property managers and Rich the District Manager. They both went out of their way to insure that the problem was resolved in a timely manner and to my satisfaction. I would most definitely recommend this Public Storage location to any and all family and friends in need of their service. My hat is off to Tay & Rich!
March 11, 2018
Google Public Storage Mark Randall
Helped my brother with his process on storing his car at this place and Tay made it simple, quick and convenient. Very detailed with all the info we needed. We truly appreciate her customer service
March 11, 2018
Google Public Storage aleli panganiban
Tay the property manager was very helpful and attentive with our move in. Any questions and doubts I had from the beginning, she was able to assess the situation and made it easier for me and my husband to move all of our belongings up to returning any items bought which we didn’t end up not using. I can’t ask for more and definitely would refer anyone to this facility with the great customer service and no doubt expect it each time you need anything from her. Thanks for always going above and beyond Tay! Keep it up 😀
March 11, 2018
Google Public Storage Yippe Ki Yay
February 28, 2018
Google Public Storage Linda Irby
Free parking, helpful staff, a secure place for my stuff.
February 24, 2018
Google Public Storage Josh Kalp
Great service. Friendly and knowledgable.
February 24, 2018
Google Public Storage Angel Nicanor
went in for information on storage facility and was greeted very nicely by Tay and Karen. They answered all my questions and provided me with good feed back on everything I asked for. Was very satisfied with their customer service. Thank you Tay and Karen.
February 24, 2018
Google Public Storage Jason Revels
Tay and Karen were friendly and helpful.
February 24, 2018
Google Public Storage Jermaine J. Ames
Tay & Karen made our experience here great, we definitely recommend public storage here in lakewood to anyone looking for clean facilities and great prices!
February 24, 2018
Google Public Storage JESSICA N FOUST
I came in and Tay helped me. Wonderful customer service and extremely knowledgeable.
February 24, 2018
Google Public Storage Krrauss Nelson
Good spaces, friendly faces! Tay and her protoge were very helpful 😎
January 30, 2018
Google Public Storage Marc&Cynthia Davido
Brian is very awesome, polite and fast service. I loved the service today.
January 30, 2018
Google Public Storage Kathleen Duncan
They have a great heated storage units at a fair price.
January 26, 2018
Google Public Storage Valerie Mitchell
Brian was really great. Fast, efficient, and informative
January 20, 2018
Google Public Storage Ellie Gardella-Smith
January 14, 2018
Google Public Storage shaunbetty
Tay and lena , were more then a big help with very good service
January 10, 2018
Google Public Storage Ella Nunley-Spaights
Shy was very friendly and service was amazing... smooth process!! Thanks again #WelovePublicStorage
December 31, 2017
Google Public Storage Cheryl Bartley
Tay went out of her way to help me. Extra mile by taking care of my needs at the end of the month and end of the day the busiest time for her and did it with a beautiful smile. Thank you
December 30, 2017
Google Public Storage chelle waid
Good storage facility
December 26, 2017
Google Public Storage Dana McQueeney
Started at paying $60 when I rented my 5x10 unit less than years ago. Now paying $114, they increase prices by more than 20% once you are there for awhile. Scam, Roof is in disrepair. No carts to help move things. Have to buy insurance and lock for additional $10-$20 per month. Hard to get in and out of gate and property from road. Overpriced for this area.
December 15, 2017
Google Public Storage Michael Hutchinson
December 6, 2017
Google Public Storage Kanda Patton
Tay was very professional and helpful. She halp me save money and really appreciate that! Excellent service.
December 4, 2017
Google Public Storage Sharon Ford
Tay is one of the best when it comes to customer service from day one she has stayed true & on top of every situation I've had questions about. Tay you are one of a kind & you have really impressed me. Thank you so much
November 30, 2017
Google Public Storage Jonathan Ortiz
I came back from deployment they charged me the entire month because I take everything out using only two days of the new month.. They lost a client
November 29, 2017
Google Public Storage Jared P
Very professional and friendly here! Tay was great in helping us pick the right units for our needs. Thanks guys!
November 20, 2017
Google Public Storage Lokandya Fenelon
Tay service was great thanks I appreciate your help
November 20, 2017
Google Public Storage Danny Caban
A Big thank you to Tay and Lena for a great customer service.
November 14, 2017
Google Public Storage Fred Arakaki
Amanda was polite and helpful.
November 13, 2017
Google Public Storage Imer Gomez
Tay was super helpful and knowledgeable about pricing, packaging and units. Fast, easy, professional service. Highly recommended.
October 31, 2017
Google Public Storage Jeff hakala
Shy is Awesome! :)
October 1, 2017
Google Public Storage Chris Smith
September 29, 2017
Google Public Storage selena walker
Both employees Tay and Erica gave excellent customer service today. It was a pleasure to see how efficient they were able to assist.
September 27, 2017
Google Public Storage Tiffany Day
Shy was wonderfully personable and very friendly.
September 27, 2017
Google Public Storage Christina Witt
Shy was amazing and answered all my questions. Ran into an unavailability and she took the time to get me unto the unit I needed! Come down and see your girl Shy!!
September 24, 2017
Google Public Storage Kiera Nicholson
Tay ,Erica,And Lisa Were Very Nice. They Answered All My Questions And Were Very Helpful. They Treated Me With Respect And Made Sure I Left Knowing Everything I Needed To Know.
September 24, 2017
Google Public Storage Angela Gustafsson Hamman (Ann)
A BIG thank you to Tay & Erica for making my transfer easy. These ladies were a pleasure to work with.
September 22, 2017
Google Public Storage Marc Bennett
Tay Amanda Erica Shauna excellent service
September 21, 2017
Google Public Storage Rin Nee
Great customer service. Amanda was very nice and helpful. She answered all my questions and concerns that I had. She was very thorough and professional the whole time. I highly recommend storing your things here.
September 19, 2017
Google Public Storage Duane O
Ashley did a great job showing us the property and allowing us time to consider if it fit our needs. She carefully and fully explained our requirements and options in a thorough, organized and friendly manner. We greatly appreciate the efficient and pleasant service!
September 12, 2017
Google Public Storage Buddy Valenzuela
I like the way I was helped. very nice, polite, and courteous. all my questions were answered although I didn't have much considering everything that needed to be explained was. I would tell anyone come here and they will be happy
September 10, 2017
Google Public Storage brandy daw
Ashley provided great information service! Very quick and efficient. She made our storage experience great!
September 9, 2017
Public Storage Dell Williams
Tay was very professional and courteous! She made the experience very smooth. Thanks!
September 8, 2017
Google Public Storage Peter Quenga
Great service and Liz took care of all my storage needs. Awesome customer service!
September 5, 2017
Google Public Storage maria sutton
Ashley was awesome! She was very professional and explained my rental agreement with ease. This was a very painless experience. Great job!
September 5, 2017
Google Public Storage alisha hopson
Ashley was very helpful thank u for bieng patient
September 5, 2017
Google Public Storage Jacob Anderson
Great customer service from Ashley and Tay
September 5, 2017
Google Public Storage Travis
Good ol' public storage!!
September 2, 2017
Google Public Storage Lance Person
Sam and Tay helped me find a unit today and they were fast and accurate and didn't try to over sell anything
August 30, 2017
Public Storage Phillip Hamblin
How much does a 5x5 cost
August 22, 2017
Google Public Storage Greg Pack
Ashley was astonishing kind and helpful in getting me the space I needed.
August 17, 2017
Google Public Storage Timothy Metler
Tay and Schyler did an excellent job!
August 16, 2017
Google Public Storage Mikol Harper
Stopped in after deployment issues, Ashley was great help fixing all problems!
August 16, 2017
Google Public Storage Malquida James
Ashley is the most respectable and personalable and sweetest professional staff I've met.
August 16, 2017
Google Public Storage LaVeda “Veda” Allen
Good unit too expensive no electrical socket harrassive employees
August 13, 2017
Google Public Storage Doug Cook
Pretty much a dump
August 10, 2017
Google Public Storage Joshua Summit
Clean and well maintained storage locker, Ameitra was very helpful and accommodating.
August 10, 2017
Google Public Storage Timothy Margart
Best service, by Ashley!
August 9, 2017
Google Public Storage S. Sangster
Ashley did an amazing job of helping us in a timely and friendly way. We felt like we were leaving our personal items with family! Thanks sooooo much for making a somewhat taxing time on our lives a little bit easier with your great customer service. Smiles go a long way too so thanks for cheering us up!
August 8, 2017
Google Public Storage Viola Clancy
Ashley was wonderful and very knowledgeable about everything.
August 8, 2017
Google Public Storage StarHaze Galaxy
Great customer service, Ashley was very courteous, helpful and friendly. Definitely recommend over other storage units.
July 9, 2017
Google Public Storage Aiisha Riley
Friendly staff
July 8, 2017
Google Public Storage Daisy Munoz
Tay and Kristina These ladies were amazing full of firework explosion of happiness!! Daisy
July 5, 2017
Google Public Storage rebecca barnhart
Brian was amazing and his personality was fireworks! He was super helpful and an absolute delightful!
July 5, 2017
Google Public Storage Jasmen Simmons
Brian's internet was down and went the extra mile to do everything he could to make my moving experience as easy as possibly even though i was hit by a fireworks last night he made sure to walk slow and explain everything great place.
July 5, 2017
Google Public Storage drayton murphy
Brian - Brain was super helpful and a good people's person and that dude loves fireworks
June 28, 2017
Google Public Storage Raymond Estes
Got me in the last storage available at the size I wanted. Had great 10'x10' cupcakes with Ashley. Thank you.
June 27, 2017
Google Public Storage Priscilla Monsisbais
Miss Ashley was definitely sweeter than cupcakes!!! Thanks for the welcome to my storage:)
June 26, 2017
Google Public Storage Zachary Kosbab
Seja provided me with more than exceptional service! She made renting a storage unit fast and easy! Cupcakes are here...whatever that means.
June 20, 2017
Google Public Storage Dan Wilhelm
Brian was very helpful and went the extra mile to get us a good unit.
June 14, 2017
Google Public Storage sophia sanders
Excellent, what a great experience I had at plubic storage on 77 and bridgeport in Lakewood WA , Caitlyn and lena was very friendly and knowledgeable​ experience. I will rent again. Thank you.
June 14, 2017
Google Public Storage Roberta Carpenter
Caitlyn and Lena were very helpful to my needs. When I needed to pay my bill they were kind enough to stay open just a few more minutes. Thank you soooo much. Courteous and awesome young lady's. Thanks again. Roberta Carpenter.
June 4, 2017
Google Public Storage Lisa Griswold
Tay , provided excellent service very informative
June 3, 2017
Google Public Storage Drew Pilon
Wow. Amazing service, great location, clean and secure area. Tay the manager helped me out from start to finish in no time! I got a great deal as Tay searched for specials and promotional incentives while assisting me. Tay is highly professional and knows everything there is to know about your storage needs. Highly recommend to come by and check it out.
June 3, 2017
Google Public Storage LianaMalia Cunningham
Tay and Ashley were,excellent.. they found me a unit that fit my needs and provided such great service with a smile with everything they did. Definatly come check them out!!! :)
May 29, 2017
Google Public Storage Jared Mosebar
Lena was great. Five stares all the way across!
May 24, 2017
Google Public Storage Christopher Oglesby
Caitlyn went above and beyond to make sure all my needs were met even to stay late to assist.
May 22, 2017
Google Public Storage Casey Smith
I've been there just shy of two years now and it's a cheap convenient place to store your stuff. The customer service is always top notch, tay you rock! Thanks for giving me peace of mind with my keeping my stuff safe!
May 13, 2017
Google Public Storage Christine
May 10, 2017
Google Public Storage TRINA Anderson
I've had nothing less than amazing customer service! Even though I live 4 cities away, I always make the drive just to chat it up with the office workers. Absolutely love Tay with a purple passion. Thank you to her trainee, Brian, for putting up with my hot mess! Love y'all! I will always refer people to your storage facility. Thanks for almost one year of being my personal stuff' s home. No mold, no pests and no hassles!♡
May 5, 2017
Google Public Storage Brandon Avila
Had a great 1 year experience with this storage facility. Got along well with the employees. Tay and Brian keep up the good work! It was a pleasure doing business with you guys.
May 5, 2017
Google Public Storage Sarah Mack
I'm only giving this public storage three stars because when you move in they have a special that's a dollar pay your first month rent and you pay a small administration fee your insurance in the lock so it's usually only about like 30 bucks 30 40 bucks you know at the most but this particular property owner has a way around that so you're still paying over $100 even with that dollar move-in special also the lady that was working the day that I got my storage unit pressured me to do a review right then and there on site and the pressure to do a good review so I was really inclined to do a bad review because she was being pressured but I decided not to. The reason why I'm writing this review now is because did the property they only have four cameras my unit got broken into a whole bunch of other units got broke into people went through the fence and stole stuff and they just don't have cameras anywhere but the front there's the whole back area with no cameras so people can just still stuff whenever I don't know if it's just this property or what but I don't feel safe having my stuff there anymore and I'm going to move it out as soon as I can but I live out of state so it's kind of hard but yeah this property has been the worst I've dealt with out of all public storage's in my whole life and I've dealt with by like 6 or 7 of them.
April 29, 2017
Google Public Storage BigTy510 Corbray
Tay Brian Great Service
April 3, 2017
Google Public Storage Shawn Andres
Great Customer Service from Tay, always a pleasure.
March 31, 2017
Google Public Storage Jaison Rivera
Very helpfull with no problems. And they very nice. Ashley and tay.
March 13, 2017
Google Public Storage Matthew Clarke
Tay did a fantastic job of getting us in and out and set up with a unit. Couldnt have been easier. Would recommend!!!!!
March 13, 2017
Google Public Storage Austin Latak
Tay did a fantastic job got us in and out quick.
March 2, 2017
Google Public Storage Dennis Hickey
I was really impressed with public storage on Bridgeport ave in Lakewood WA. An emergency situation arose, and I was in a real bind to locate a storage unit for some equipment that needed to be securely stored. I was indisposed at the time because I was at work. Tay the property manager at public storage was very considerate and helpful to my situation. She went the extra mile in helping to secure a unit for me. The price of the unit was very fair and competitive to other storage units. I would strongly recommend public storage in Lakewood to anyone needing a storage unit
March 1, 2017
Google Public Storage Bobby Osier
I had a wonderful experience.
March 1, 2017
Google Public Storage stassalpha
Tay very nice and professional.
February 24, 2017
Google Public Storage Barbara Jones
Tay, Brittany and Kristina are the best and tay should get a raise she's so good!
February 20, 2017
Google Public Storage tiameka jastillana
February 18, 2017
Google Public Storage Mitchell Gatewood
Tay was incredibly helpful in getting me set up and moved in!
February 17, 2017
Google Public Storage Michael KRASHIN
Yay, Sam, Ashley were helpful, friendly and fast!!
February 4, 2017
Google Public Storage Valaria Mays
Tay and Sam are very knowledgeable and gave a WA welcoming helping me protect my belongings .
February 3, 2017
Google Public Storage vernon jeffers
Tay WAs very professional 5 stars doesn't do her justice .. 7 stars !!!!
January 31, 2017
Google Public Storage Patricia Shipman
I've had good and bad experiences with Public Storage.
January 31, 2017
Google Public Storage Olivia Johnson Mathews
Tay was nice and helpful!
January 25, 2017
Google Public Storage C.E. Henderson
I have and I am still having the best experience with this location. Tay and Caitlyn have been a great team in completing our needs. Tay helped us at the beginning ensure we got one of the best rates around the area for the storage that fits our needs. When I went to sign up Caitlyn was there with our information and I was thinking I'm going to have to explain what was going on but the communication was already there and the process was seemless. Keep up the great work.
January 25, 2017
Google Public Storage Mctatas 96
Tay took great care of us and our business! She was very knowledgeable and professional. Answered all our questions and concerns. Showed us the location and how to access our storage. She was amazing and I would recommend Tay and Public Storage for all your storage needs!
January 22, 2017
Google Public Storage Ronnie Dickens
Tay time and time again I receive great service I highly recommend this location thanks for all you do
January 22, 2017
Google Public Storage Man12 Hawk
Job well done thank you Tay
January 20, 2017
Google Public Storage SUN BROWN
Hardest worker in the world. I just love her
January 9, 2017
Google Public Storage Daniel Ortiz
Great and easy service.
December 30, 2016
Google Public Storage lorue deliver
Tay is the beat at this
December 30, 2016
Google Public Storage Carrie Mcgill
Tay was awesome she made my experience awesome
December 19, 2016
Google Public Storage Jose Torres
Tay was very proffessional and kind this morning. Thank you.
December 17, 2016
Google Public Storage Ian Kay
Tay helped me get everything done and moved into my unit. Even with the computer system down everything went smooth and fast. Great service and very friendly. Would recommend 👍🏼
December 15, 2016
Google Public Storage Ooelava Sauni
Tay was a great person she was a great help with everything
November 19, 2016
Google Public Storage Andrew Hulett
Tay helped us out a lot finding a location that had the size we needed to store our vehicles before we deployed. Her help was greatly appreciated and professional.
October 22, 2016
Google Public Storage Dan Pardee
We had the pleasure of dealing with Cory in the office today. He was extremely professional and efficient in dealing with us. His very pleasant demeanor made the transaction progress quickly. Thank you for the great service. We really appreciate it!
October 19, 2016
Google Public Storage TERRENCE FISHER
Tay and Lena provided great service
October 10, 2016
Google Public Storage Venessa Boo
The service as great , Tay was was very kind and informative I give this property 5 stars
September 30, 2016
Google Public Storage alfred miville
The service provided from Tay was great, my only concern is the mandatory insurance and I mistakenly purchased a lock that I don't need and do not want I would like a refund for the lock please in which I returned please -Thankyou
September 24, 2016
Google Public Storage Nick Burton
I went in on 9/23/2016 looking for a storage unit. I had been playing phone tag with another public storage location and also kept on being told that the unit I reserved on their site was a parking place. When I did talk to someone I never got a straight answer. I stopped by one location and they were gone and I waiting for them to come back but it took forever, so I went to this location and Tay was so helpful and friendly. She didn't have a unit available when I first got there so she started contacting other locations right in front of me to help me out. She also asked my questions to help me get the unit I really needed. While in the process of being on the phone someone had just cleaned their unit out and let her know that they were done. I was able to get that unit after weeks of phone tag from other locations. Tay also helped my pick items to protect my belongings while in storage and she explained everything to me thoroughly and I was so pleased be her attitude and help.. This location is very clean and Tay made my experience a nice one. Thank you Tay so much for your help... Angelika Crawford
September 23, 2016
Google Public Storage Joline Burger
September 16, 2016
Google Public Storage Tajh Robinson
She is super helpful I am happy with her service. Tay thank you so much.
September 7, 2016
Google Public Storage Sith Lord Exar Kun
Paula set up my storage unit after I came in and reserved one online. My reservation gave me a unit further off, but an empty one was closer by to the property mangers onsite apt so she moved me. Really helpful for any questions I had and polite an cheerful. Was a pleasure dealing with her.
August 19, 2016
Google Public Storage Caleb Seelye
Customer Service at its best Cory was a Major help thanks a lot!
August 6, 2016
Google Public Storage Jim Felton
I have been with your company for some years. I have to let you know the quality of customer service I have recieved from your prpoerty manager Tay. She has provided consistently excellent, professional level communication both in her active listening sales style, (She discovered what I actually needed by accurate review questions, thereby saving me unnecessary moves), and in her knowledge of your processes, costs, and regulations. I have felt well informed and respected when working with her. I misunderstood the checkcout date and was moving after work at the VA Medical Center to be out on the 6th. Other employees so me starting the process before the end of the month and after the thirty first as well. None of them mentioned that I needed to set up the prorated days. Tay brought this to my attention, explained the misunderstanding in calm and professional language, and completed the paperwork for the prorate quickly and with a warm smile. A customer service professional of her quality is an invaluable asset to a company who depends on customer satisfaction for their continuing success.
August 3, 2016
Google Public Storage David Parker
Great place good info clean
August 3, 2016
Google Public Storage Gene Scott
Tay exelent
August 2, 2016
Google Public Storage Marquita Williams
Tay
August 1, 2016
Google Public Storage Nicolle Simmons
The manager Tay is helpful and friendly, she really puts the customer first. I had ZERO problems, and would rent here again FOR SURE 😀
July 11, 2016
Google Public Storage Matthew Haynes
Tay 2as
July 11, 2016
Google Public Storage Tom Hopper
Tay and Lorraine do great at taking care of me and my storage needs.
July 11, 2016
Google Public Storage Jackie D
Tay and lorraine are awesome weve had a change in storage units and worked throught everything never any issues
July 10, 2016
Google Public Storage Evelyn Caver
Tay...very knowlege...made process easy.
July 7, 2016
Google Public Storage Nikolas Hallstein
Tay was the best. Helped me with all my needs and got the best price. Will be recommending!
July 2, 2016
Google Public Storage Tasha Scott
Tay was very helpful. She saved me more money and got me into a better unit then what I originally asked for. I love the great customer service Tay has provided.
July 2, 2016
Google Public Storage LaDonna Jones
Tay was very friendly and knowledgeable, and very clear. She is patient and courteous. She gave me confidence that I could trust public storage with my belongings.
June 30, 2016
Google Public Storage sissy snyder
The service was friend and perfect. Thanks Tay i was able to get my move finished.
June 27, 2016
Google Public Storage Joe Van Hook
Tay was amazing and made the whole process smooth and easy. I recommend this storage place
June 23, 2016
Google Public Storage ToniAnn Johnson
Tay and Amy were very helpful.
June 22, 2016
Google Public Storage Susan Meldrum
Tay and Candy Provided great service. Called me right away with a unit.
June 22, 2016
Google Public Storage Alivia Hupp
Tay was extremely helpful in getting us our first storage unit. She made the process easy and helped us to get the best deal. Thanks!!
June 10, 2016
Google Public Storage Ashley Marquardt
Ray was awesome. Quick, easy, simple, in and out. Great experience. Would definitely recommend.
June 8, 2016
Google Public Storage Sarah Missu
Tay n Becky were great. Glad i got the 50% off deal! Thanks y'all! I came back today one month later to get a bigger unit... Ashley was RAD!! Brand new n handled my transfer like a champ
June 6, 2016
Google Public Storage Jarvis Rudolph
Tay did an outstanding job! Very helpful! Great Customer Service!
June 5, 2016
Google Public Storage Jen Dees
Tay was very helpful today with helping us get a unit we needed. She went above and beyond to make sure we got the special we found online even at another location. Tay showed us what customer service is all about.
June 4, 2016
Google Public Storage Kay Pfaff
Today I came in for boxes, and I was provided with excellent service. Everytime I come here Tay loads my boxes I love coming here and she also spoke some German with me She's great.
June 4, 2016
Google Public Storage Edith Masao
Tay was wonderful, she helped me find the right storage for us.. I recommend this location👍👌
May 29, 2016
Google Public Storage joe kim
Sharon was very helpful and easy to rent a unit great job
May 29, 2016
Google Public Storage Angelique Randle
I would have to say it was very professional and non time consuming. Sharon was very respectful and accommodating in ways that would be inconvenient for others. My mother came along and was very hot and exhausted, Sharon offered us both water and even brought out a chair for my mother. I'm more than satisfied and grateful for this woman, she definitely went above and beyond. Angelique
May 28, 2016
Google Public Storage Kaytie Smith
Scott was very friendly and helpful!
May 21, 2016
Google Public Storage Jennie Hamby
Tay, she is incredible always helpful, polite, friendly great customer service. 5*****
May 16, 2016
Google Public Storage Julianne Pierce
Tay is amazing. Good advice and great service. I appreciate it so much! Thank you!
May 12, 2016
Google Public Storage Darrick Edwards
Tay, she was very helpful and knowledgeable about all the questions I ask and very patient. I think she deserves a raise and promotion!!!
May 2, 2016
Google Public Storage Therese SablanGordon
Tay she has been an awesome manager and always willing to help with any needs that I have and has information always ready
May 1, 2016
Google Public Storage Keanu Fierro
Tay was awesome! Great personality and explained all the paperwork thoroughly and made the process go as smooth as possible!
April 29, 2016
Google Public Storage Phillip P. Hamblin
The people here are vwry friwndly when ypur cooperative Tay is very nice and business orientated.i always see her making her rounds i wouod defintpy recommend public atorage ita very a very convient experience
April 29, 2016
Google Public Storage Carolyn Hoss
I've never needed to Rent a storage unit before. When I came in Tay was very helpful, very knowledgeable of her job, friendly, answer any questions I had thoroughly. I always see Tay Walking and checking the grounds. Always says Hi with a smile and ask how you are doing and if you have any issues. Tay looks out for the customer, she always makes me feel important and welcomed. I definitely would recommend Public Storage in Lakewood. Tay is a great employee. Thank you Tay for all you do, keep smiling. Thank you everyone in Lakewood for helping all your customers.
April 25, 2016
Google Public Storage Bred Game Dead Game
I appreciate Tays time, the unit Tay showed me is defiantly going to work for my needs, if this is the route I go here shortly.
April 25, 2016
Google Public Storage natalie luthy
Tay was wonderful. Shes very friendly and helpful. Give her a raise! !!!!!!
April 25, 2016
Google Public Storage Derrick Afflick
I promised to write this review so here it is This location is the best location I've EVER stored at, Tay recruited me to move my things from Tumwater and store closer to home, the ladies here Tay, Paulette and Alisha have been so amazing and warm, they go the extra mile to provide excellent customer service, I feel as if I've made friends here at this location, even on a rough day I'll stop by the office and everyone's attitude is always so uplifting and positive, after several years of storing with the company I will be relocating across the states and I will always choose public storage thanks again ladies for all you do to keep your customers satisfied.
April 23, 2016
Google Public Storage richard riddick
This place is awesome great customer service. The manager Tay was awesome with helping get exactly what I was needing. Thank you Tay
April 18, 2016
Google Public Storage Darius Parra
Tay was extremely helpful. She got me in and out within 20mins. The process was quick, easy, and to the point. I would definitely return here next time i need a storage unit
April 15, 2016
Google Public Storage Julie Howard
Went to public storage today and wasnt sure what was needed to make my move but tay was so excellent in helping me figure out all the things i needed. I apperciate her help. Shes awesome !!!!!!
April 14, 2016
Google Public Storage Samantha H
Tae and Becky were awesome to us! My fiancé and I loved our experience they were so concerned about getting to know us! I will definitely recommend! 😊
April 14, 2016
Google Public Storage L R
Tay and Becky were amazing! Had us in and out with everything we needed in a half hour.
April 10, 2016
Google Public Storage Armando Igari Salazar
Tay was helpful and delivered outstanding customer service
April 9, 2016
Google Public Storage James Reves
Tay was very hepful and very kind and gave us knowledge about the units
April 9, 2016
Google Public Storage Jay Cushman
Tay provided excellent service, very knowledgeable.
April 9, 2016
Google Public Storage Moses Caldera
Tay was very helpful and polite.
April 6, 2016
Google Public Storage Lei Bee-Em
Tay is a magician! She made things work for me. I thought i could never get a bigger unit to move into there but she made sure that i got the unit that i need in all possible way which made my move very convenient and less stressful. Thanks a lot!
April 5, 2016
Google Public Storage Keith Kramer
Tay is totally awesome and friendly she gave me a reminder call about my monthly rent the employees here are very accomdating, would definitely reccommend public storage
April 2, 2016
Google Public Storage James Mendenhall
Tay awesome service
April 2, 2016
Google Public Storage Mark K
Tay first class service and professionalism. Highly recommend.
March 18, 2016
Google Public Storage Richard Grassmann
Tay was an amazing help. Directed me to another location that had a better fit for my needs. Thank you.
March 17, 2016
Google Public Storage Dave Davenport
Tay was incredibly professional and a joy to work with, I highly recommend coming to see her!!!! :-)
March 4, 2016
Google Public Storage Julie Aylett
Tay.......wonderful personality & service.
March 3, 2016
Google Public Storage Larry Carlton
Tay probided hreat service I definitely will be keeping my bisimess here
March 3, 2016
Google Public Storage Deonte Leshore
Tay was an amazing property manager very professional and courtious and all times nice place to store goods
February 25, 2016
Google Public Storage Ghenet Ande
Tay has been outstanding very helpful amusing customer service I have ever had thanks so much!!
February 24, 2016
Google Public Storage Rodrico Hedrington
Brittany , Josh and Eric made the storage rental process very personal and pleasant. They get A for awesome !
February 24, 2016
Google Public Storage Sandra Blakeney-Butler
Brittany, Josh, and Eric were extremely helpful and was able to get us into a unit at the last minute! Super grateful!
February 15, 2016
Google Public Storage Passion Leshore
TAY was very wonderful with helping us find a storage for our belongings. I would definitely recommend this place.
February 11, 2016
Google Public Storage zach scott
I came into rent a unit and was helped by Paulette she was very friendly best customer service ever!
February 5, 2016
Google Public Storage Jonathan
Very good service quick and easy (service rep name Tay)
February 1, 2016
Google Public Storage Donald Wilson
Tay was very informative and helped out alot.
January 29, 2016
Google Public Storage patrick fraser
Tay has been very warm and friendly she has been a blessings as far as taking care of all our needs shes very professional she kept the arrangement and the appointments by following up her customer service was outstanding
January 29, 2016
Google Public Storage Brian Kaipat
Why isn't she the boss yet..lol.. my first experience at public storage and it was phenomenal. . Thank you tay.
January 23, 2016
Google Public Storage Roland Ewing
Tay was excellent i think she is in the wrong business she should be a car sales woman overall happy and she was very efficient.
January 15, 2016
Google Public Storage charlyei
Tay was super helpful! If you don't screw her over (don't leave stuff in the unit when you leave) she will bend over backwards to help you! Great experience.
January 11, 2016
Google Public Storage Beverly Parker
Miss Tay provided awesome service, very well put together and great floor plan, i ended up not needing the space but in the future if needed i will def choose public storage.
January 10, 2016
Google Public Storage melissa mika
I had the best experience with Tay. Moving is such a stressful time and Tay made it much easier for me. Tay was very nice and helpful in making sure all my needs were met. Thank you Tay
January 7, 2016
Google Public Storage Steve Brown
Great service.. Tay is real helpful.. I was here a couple of months ago and watched her dealing with a crazy lady.. I would have lost it... She should get a raise!
January 6, 2016
Google Public Storage Joshua Hall
Tay was great; knew what she was doing and very helpful.
January 6, 2016
Google Public Storage Daniel Montgomery
Tay was awesome
January 5, 2016
Google Public Storage Corasita Vicente
Tay is very pleasant to the customers, and very helpful I give her and the location five stars...
December 21, 2015
Google Public Storage Linda Post
Lena and Tay good service
December 21, 2015
Google Public Storage T & R
Tay and Lena gave a great customer service. Thanks y'all & happy Holidays.
December 20, 2015
Google Public Storage Riley Moody
Latanisha did a great job at helping me find a unit
December 16, 2015
Google Public Storage Brianna Camarena Flores
I read reviews on here before choosing public storage and instantly knew it was the best choice for me. As the reviews said, Latanisha was extremely helpful and everything was done quickly and professionally.
December 14, 2015
Google Public Storage Rosie Smith
Latanisha and Lindsey was very helpful this was my first time renting a unit and I was very pleased with the both of them.. five star ladies..
December 13, 2015
Google Public Storage Team Tasha
Latanisha was amazing. She helped me find the right size unit and boxes. She was throrough and polite and i will definitely recommend public storage again.
December 11, 2015
Google Public Storage Rose Moore
The service I received from Latanisha was flawless she showed me how to properly protect my tv in which i never knew now im worried bout the other tv I placed in atorage at another facility. She is an excellent employee thanks again...
December 11, 2015
Google Public Storage Jimmy
Latanishia was very informative and helpful as well as courteous!
December 6, 2015
Google Public Storage Sean Mcdaniel
Latanisha was very pleasant and friendly amd knowledgeable she made renting my space and protecting my belongings easy
December 5, 2015
Google Public Storage Terence Bennett
Latinasha. Excellent service, speedy and quality performance.
December 4, 2015
Google Public Storage Virginia Bonner
Latanisha excellent service and experience that I had
December 3, 2015
Google Public Storage Jessica Prichard
Latanisha, she was very pleasant and very helpful to find me what I was looking for and great customer service.
November 22, 2015
Google Public Storage Conni Hines
Candy and Latanisha...well, they rock, they are the reason I am still renting a unit at this location. These two ladies deserve recognition and praise for the outstanding way they represent your company. The professional, efficient, pleasant and care these ladies take in doing their job is what makes them remarkable and a credit to your company. I can't say enough good things about these ladies, really they are awesome.
November 15, 2015
Google Public Storage kenedy heeney
Latanisha and Scott were VERY helpful! Really helped us get the best deal and explained everything to us in detail in what to expect and how to store our belongings properly. Would recommend highly to anyone!
November 9, 2015
Google Public Storage Ulondia Towery
La Tanisha , wonderful,timely customer service. ...
November 7, 2015
Google Public Storage Sean Estrada
Latanisha , great service she knows what shes doing ...
November 6, 2015
Google Public Storage Jackie Rimmer
Latanisha she did an outstanding job helping me get my storage today and I highly recommend anyone to come and get a storage from public storage 72nd and Bridgeport miss Jackie
November 6, 2015
Google Public Storage Vicky Truesdale
Latanisha, is wonderful and very helpful. I would recommend friends & fam 2 come here
November 1, 2015
Google Public Storage Super bears
October 30, 2015
Google Public Storage Davin Pelton
Latanisha Great service would recommend this place for anyone
October 27, 2015
Google Public Storage Robert Morrison
Alisha was awesome and helpful. Saved us money and helped alot. :) highly recommend.
October 20, 2015
Google Public Storage Michael Taylor
Scott is the man
October 8, 2015
Google Public Storage Rooster Kim
Lorraine was very helpful today (10/08/15).....from the time I pulled up and entered their storage location to inquire about a storage unit at this location.....she showed me what was available per my request.....and we where able to find the size storage unit and location that would work for me to store some items for the winter. We walked back to the office and filled out/went over all the paperwork to get me set up with the storage unit....she was very pleasant to work with today and she even tolerated my jokes while I was there. If I ever open my own business in the storage unit market....I will hire Lorraine to come to work for my business.....she is excellent in customer service....that is why I rented a storage unit with her today she sold me on it and met all my expressed needs today for what I was looking for ..... if it was on price alone on this unit and location I would have kept on looking for a storage unit for less money.....signed sealed and delivered.....thank you Lorraine.....it was a pleasure to speak and do business with you today.
October 6, 2015
Google Public Storage Georgia Cookson
Scott and Allison were great. Answered all of our questions and were very professional. Made the rental process easy.
September 30, 2015
Google Public Storage antonio rangel
Great service from Lorraine lena!
September 21, 2015
Google Public Storage James Morgan
Lorraine has awesome customer
September 11, 2015
Google Public Storage Prichard Tudong
Latanisha she was very helpful she was just great her customise service was top notch. Since I walked in the door she made me feel warm and welcome..
September 2, 2015
Google Public Storage Brenda B
Lorraine is an amazing representative of your company. She is friendly, courteous and very knowledgeable. Thank you again Lorraine for all your hard work! Keep up the good job.
September 2, 2015
Google Public Storage Ray Drb
Lorraine 5 stars for sure.
August 29, 2015
Google Public Storage Ano Failauga
latanisha and Samantha provided good service. quick and efficient great job
August 23, 2015
Google Public Storage Dave Keating
Latanisha, excellent service everything handled in a professional manner
August 19, 2015
Google Public Storage Derrick Willis
Latanisha was very helpful today everything went smooth. Thanks
August 12, 2015
Google Public Storage Mikey Fairman
The customer service was great! Lorrainne showed me the different units and was very customer friendly. Plus I like how clean the property was compared to different Storage units I've seen in the Pierce County area. Thank you
August 12, 2015
Google Public Storage Joe Blow
Excellent customer service!! Great staff - paperwork was a breeze, and when I had an issue with the gate (my fault) Lorraine was a huge help. Would definately recommend to friends.
August 8, 2015
Google Public Storage jordan sorrick
Latanisha was extremely helpful when i came in to pay on my late payment. I would definitely recommend this facility.
August 8, 2015
Google Public Storage Caitlyn Nelson
Latanisha was awesome! She gave me a great deal and was professional and friendly.
August 6, 2015
Google Public Storage Goo UNd Bad
Lorraine was very nice and she answered all my questions and she's very professional.
August 2, 2015
Google Public Storage J
Scott
July 28, 2015
Google Public Storage Debbie Barnes
La tan is ha ...best sell ladies that I ever met. Please keep her around
July 28, 2015
Google Public Storage kelly hinz
Quick and found latanisha very friendy and informative.
July 17, 2015
Google Public Storage Dodge Mcquatters
Lorraine was very helpful got me into the perfect unit that I needed and at the right price thanks Lorraine
July 17, 2015
Google Public Storage talia Mcquatters
I went in today to see what my options were and Lorraine was extremely helpful and pointed me in the right direction very satisfied with their customer service
June 24, 2015
Google Public Storage Terry Robinson jr
Allison was great and made my move in super easy!
June 21, 2015
Google Public Storage kringle fama
Lorraine was awesome! She explained all my options really well. She even referred me to another Public Storage facility that may be able to accommodate my belongings. She also notified me as soon as the unit I was interested became available. Processing my paperwork was done real fast and she answered all my questions. I am one very satisfied customer.. :D
June 6, 2015
Google Public Storage Jessie Brown
scott is an amazing funny guy... he told me to tell everyone he is very handsome. he loves his wife and his evil cat named jessica great place come back everytime I move!
June 6, 2015
Google Public Storage D Byant
Scott helped me out and saved me some money :')
June 5, 2015
Google Public Storage Blooroo
I was expecting this to be a pain in the butt with lots of paperwork and someone very bored helping me... in fact it was quite the other way around! Lorraine was fun to chat with and was more than happy to point out anything I had a question about. Was an absolutely fantastic experience I was not expecting.
June 4, 2015
Google Public Storage Donald bowles
I had a Great and easy experience at Public Storage. MS. Loraine was very polite and explained everything so i felt like a winner.
June 3, 2015
Google Public Storage Jaz M
Lorraina is so nice, she makes moving some of my stuff a little Ezra to day
June 2, 2015
Google Public Storage Aquil Williams
Lorraine was a great.
May 26, 2015
Google Public Storage Chad Morton
candy and Scott provided great service! will reference friends and family to public storage
May 26, 2015
Google Public Storage corinna henry
Scott and candy are awesome!!
May 18, 2015
Google Public Storage Angel Garza
Lorraine was so nice I like her a lot I will be back
May 17, 2015
Google Public Storage Danae Orlob
Helped me save money by moving into a smaller unit when I had picked one too big! Lorraine was great and remembered me even though I forgot to call and ask if a smaller one was available!
May 16, 2015
Google Public Storage Ralph Parsons
Scott and Candy were very helpful with the setup of the contract.
May 14, 2015
Google Public Storage Randall Purkey
Candy was very helpful and fun.
May 1, 2015
Google Public Storage Matthew Miller
Candy was very helpful.
April 30, 2015
Google Public Storage Derrick Williams
I just got my rental unit today, I am satisfied with the size and location of it, I registered online the day before (received the internet special) move in and the next day I just showed up and completed the contract. I have to say though, the person (although nice) really tried to use some high pressure sales techniques to get me to buy extra stuff such as boxes and a mattress cover that I didn't need. She walked out with me and showed me the unit and it was exactly the one I needed, she asked me a few questions about what needed to be stored in the unit and were there going to be furniture (such as a Couch or Mattress, this comes in to play later), I told her no, we then went inside to complete the contract agreement. Before even setting pen to paper, she tried to include a plastic mattress cover for the "floor", as she described, to "keep the water out". I told her no, I didn't want that, I have pallets, so she went back in the computer and deducted that amount from the price, YES, she was going to throw it in and charge me for it without telling me. Good thing I asked what that was. The next question was the insurance on the unit, she told me that I HAD to have insurance, which would be kind of understandable if the storage unit had anything in it at the time, but the contracts language said differently and I showed her, quoting that it said "I ELECT to obtain the insurance coverage available through PSCC, Inc., in the amount indicated below" (there were three options). I told her that I didn't want their insurance, I have my own home owners insurance that covers this, she then told me that she had already swiped my credit card (yes, swiped my card before I even filled out and signed the contract. I told her that I wanted that $11.37 dollars off there, I didn't need this insurance, she said to go ahead and sign the insurance form accepting the amount, then she would give me another form for me to decline the insurance and the insurance will be taken off, like a fool I did it, hopefully I will not get charged this insurance amount next month or monthly for that matter. After I got home, I looked at the copy of the insurance policy she gave me, it was the one she told me to sign and initial agreeing to the insurance, so another trip back to PS, I asked for the one I declined, she gave it to man and said that she forgot to give it to me when I left......, ok, I'll give her that. This is not how business should be conducted, I'm willing to bet that the insurance amount will still be charged to me. This is a reflection of PS, but only indirectly due to some serious questionable business practices on one particular employee, all in all, I still received the unit, but Public Storage seriously needs to do some house cleaning.
April 19, 2015
Google Public Storage norman dudley
Scott help me. With very good customer service. Very well explained
April 19, 2015
Google Public Storage Allison Sorensen
Scott showed us two units and talked us into an upgrade! Wonderful customer service highly recommend working with him!
April 4, 2015
Google Public Storage Curt Romberg
Candy and Scott help a storage unit
April 4, 2015
Google Public Storage Maluelue Fitiao
Candy nd Scott that worked there helped me out a lot. Appreciate their hard work.
April 4, 2015
Google Public Storage Shaun Andrews
My experience was pleasant and Scott & Candy help me pay my bill with ease they were very helpful, nice and ready to understand I appreciated their helpfulness
March 27, 2015
Google Public Storage adriana aviles
I absolutely am so great full for candy she last minute helped me get my storage unit! Thank you so much candy!!
March 23, 2015
Google Public Storage Nunu Maae
Lori assisted me with my billing and helped me understand my balance. Had the best customer service from her than I had in months even when I originally set up my account.
March 13, 2015
Google Public Storage jason klatik
Great service! Thanks Lori for all your help. I will definitely recommend you to all my Army buddies.
February 27, 2015
Google Public Storage Phoenix Rogers
Love this place... So nice and friendly .. Easy paper work... Great find...
February 25, 2015
Google Public Storage chris patd
First time renting a unit and it was a good experience. Candy was nice and helpful.
February 19, 2015
Google Public Storage Sir Mo
A little pricey but they have great customer service. Candy was wonderful in explaining everything to me. I highly recommend this storage place to everyone.
February 13, 2015
Google Public Storage Angela Jennings
Anthony and Candy were very helpful today.
February 11, 2015
Google Public Storage alexus anderson
Service was amazing!! I feel my belongings will be very safe here and Candy answered all of our questions with detailed answers and I am all set!!
February 5, 2015
Google Public Storage Tina Carey
Candy, Scott and Tina have been wonderful to work with, very helpful and friendly.
February 5, 2015
Google Public Storage Ramiro Gomez
Scott and Tina Marie where great and big help got me settled in and ready to go quick definitely recommend
February 4, 2015
Google Public Storage Jessica Ross
Thank you Candy!! Very helpful.
February 3, 2015
Google Public Storage Conztrillana Hankerson
Our Name are Conztrillana and Terry Hankerson today we seen Candy at lakewood public storage she was great..
February 2, 2015
Google Public Storage Robert Nessen
candy was great!
February 2, 2015
Google Public Storage top vip
awesome customer service by Candy.
January 24, 2015
Google Public Storage Rob G
Candi was great. Got me in and out with no hassle. I would recommend this place to anyone.
January 17, 2015
Google Public Storage Josh Johnson
Scott did great nice hair
January 15, 2015
Google Public Storage T. WILL
candy was very helpful and friendly. excellent service. I will recommend to anyone
January 13, 2015
Google Public Storage Stacy Mundell
came in close to closing time and candy was very happy to help me get a storage unit.It was very fast service and I got my unit with no problems..thankyou
January 12, 2015
Google Public Storage Gene Rayevich
scott was very helpful and very knowledgeable about your site.
January 9, 2015
Google Public Storage amanda dorman
Rented a storage today from Cindy who was very helpful. I would recommend anyone looking for a storage unit to come here! great prices great customer service.
December 24, 2014
Google Public Storage shawn b
got an amazing deal for really cheap online, if u need storage then u gotta go online to get hella cheap prices!!
December 20, 2014
Google Public Storage Michael Chapman
Scott
December 20, 2014
Google Public Storage Sarah Russell
Scott
December 19, 2014
Google Public Storage Travis Marie Cohen
Excellent customer service. Close to my home, clean and affordable. Candy was very knowledgeable and easy to talk to.
December 18, 2014
Google Public Storage Kristopher McClellan
candy was very helpful and expedient in getting me a storage unit
December 13, 2014
Google Public Storage Ian Lack
Very helpful and very quick
November 1, 2014
Google Public Storage Tony Jenkins
Mrs candy did a great job showing me the units. Helped me save money and gave a lot of moving tips. Thanks candy I hope your working every time I come by.
October 11, 2014
Google Public Storage Sal Sifuentes
Very friendly and fast customer service. Amazing deal for the storage I needed. Candy was very polite and friendly
September 20, 2014
Google Public Storage Michael R
Quick, easy, polite, and very helpful.
September 9, 2014
Google Public Storage US VAPE CO
Candy was an absolute pleasure to deal with! She had exactly what we needed with no hassle! Happy to give my business to this public storage!
September 8, 2014
Google Public Storage Jesus Mendez
Scott gave me a great deal on the unit.
September 7, 2014
Google Public Storage wickedinsanefilms
Hey scott gave me a great deal on a storage unit
August 30, 2014
Google Public Storage maria miller
This is a great place to store!! ! Candy was our helper and wow she assisted us to the exteme... thank u Candy u were the best I'm recommending to all our military friends!!!
August 8, 2014
Google Public Storage Ariel Brandmeyer
Manager Candy was very polite and Kathy helped us was such a pleasure to deal with. Great deals and amazing facility! Very very happy with site and customer service!!!
July 26, 2014
Google Public Storage superecho28
Scott and candy were sweet as can be. They were awesome! Thanks for the fast friendly service! Promotions! !
July 25, 2014
Google Public Storage Stephanie Horning
Very quick to get a unit. Candy is helpful!!
July 4, 2014
Google Public Storage Brandon Crawford
Liz and candy, were the consummate professionals and very helpful. Very clean and smooth ran site.
May 30, 2014
Google Public Storage Bruce Turner
Was outstanding! Candy & her staff were professional and very prompt. It could not have been a better experience... she located the right size unit for me, advised when it was available, and made comments on how to "pack things in". What else could you ask for? 100% recommend this Public Storage. My compliments to Candy & her staff
May 30, 2014
Google Public Storage Thomas Graeff
Kathy was very friendly and helpful getting us set up with a new unit
May 18, 2014
Google Public Storage Marcus Hampton
Candy did a great job helping me out... everything was ready when I got here...
May 17, 2014
Google Public Storage Jordan Rae Cox (All Unbecoming of Me)
Scott is "freaking" wonderful.
May 13, 2014
Google Public Storage Naomi Goris
We have been using this storage place for a few months and really like it. Candy is always very nice when I go in to pay our rental fee. She always greets you with a smile!
April 27, 2014
Google Public Storage Ahaliyah Israel
I love this place. Candy is very professional and efficient.
April 11, 2014
Google Public Storage Uziel
Good fast friendly service. Happy to be here
April 4, 2014
Google Public Storage Jasmine Rodriguez
Kathy and candy were excellent
April 2, 2014
Google Public Storage Robbie Johnson
Candy well done, very nice
April 1, 2014
Google Public Storage Christina Mesa
Candy was such a help and served with a smile, I am very satisfied
March 28, 2014
Google Public Storage Joshua Wells
I went in and was immediately helped out. The service is very friendly and they explain the information thoroughly. I was helped by Elizabeth and Candy and all of my needs were met accordingly. Great service great price and I am 100% satisfied. Definitely recommended
March 26, 2014
Google Public Storage dennis mcvey
Candy was There to help me out in a tight spot and was happy they were so kind and helpful took all the time I need to make my decisions
March 26, 2014
Google Public Storage Jessyca Swatman
Fast..easy service...Candy was very helpful.
March 22, 2014
Google Public Storage Jeffrey Hankins
Scott and candy helped me today very friendly
March 22, 2014
Google Public Storage william herrell
Scott and candy are the best
March 22, 2014
Google Public Storage Betsy Schultz
Both Candi and Scott were very helpful. They took the time to explain what I did not understand.
March 22, 2014
Google Public Storage Sonia Liogghio
Jennifer, Candy and Scott were great. Helped me with my moving needs ..needed help with getting lots of boxes. Thanks great service
March 22, 2014
Google Public Storage Jay Parsons
Awesome place very helpful secure and friendly come check them out candy and scott
March 22, 2014
Google Public Storage Cindy Ainsworth
Wonderful service! Candy was very kind and knowledgeable, making me want to recommend this company to my friends.
March 20, 2014
Google Public Storage Jose Delgado
It was great
March 18, 2014
Google Public Storage Tricia Taylor
Candy is great to work with and very helpful. Grounds are very clean and well maintained. We have used Public Storage in the past and will continue to do so with this level of customer service.
March 18, 2014
Google Public Storage Israel Ortiz
Candy is the best she got me in and got me out keep up the good work
March 14, 2014
Google Public Storage karn112153
Kathy helped me today while Candy was attending to other duties. I found both women to be very helpful, professional, and a joy to be around. Kathy explained very clearly all the various things that I needed to sign and took me to my space, explaining very simply how the lock works and such. An overall very good experience.
March 5, 2014
Google Public Storage Karen Howe
Very helpful and pleasant people.
February 27, 2014
Google Public Storage mindy bailey
Nice friendly service all the time. Never had any issues!
February 15, 2014
Google Public Storage terraingirl
First time ever renting a storage room. It was very easy and the staff (Candy) was very welcoming and knowledgeable.
February 14, 2014
Google Public Storage Shawn Lowrie
The staff are GREAT. Well, the ones that work on the property. However, they people from other sites work there who don't always let my delivery guy into my unit. It has been somewhat of a problem at times. It hasn't happened as of late (probably Candy is usually the person smiling behind the desk). The prices are a bit steep but the security and location rationalize my being there. I see a lot of military in there which speaks to me about their outreach to our service men.
January 31, 2014
Google Public Storage Cliff Colossus
Great establishment, love the smiling faces from the energetic staff. They keep the grounds clean your things secure and the bathroom stocked... what more could you ask.. if you ask would I recommend this place I would tell you I allready have.. keep up the good work ladies
January 28, 2014
Google Public Storage Shari Taylor
Elizabeth was terrific in helping us get in to a unit. The property was clean and she was working hard with a smile on her face! Thanks Elizabeth!
January 11, 2014
Google Public Storage Larry Hagerman
I was a walk-in cold call and got excellent and quick service. Every question was answered efficiently and completely. After shopping around other storage facilities in my immediate area, it didn't take much to figure this was the best value for cost. Candy is the facility manager of this location, but I got excellent service from Kathy.
November 18, 2013
Google Public Storage Diana Osborne
So far the service here has been great! I got a great tip about using charcoal in my unit to keep my things dry and Scott also helped me make a new reservation when the one I missed the one I did online and I still got a great deal. Thanks again. Diana
November 5, 2013
Google Public Storage Michael Cohn
Candy, the property manager, called my cell phone minutes after I made an online reservation for a 10 x 10 unit. She was courteous, accommodating, and easy to work with. I arrived 30 minutes before the office closed, and was able to rent a unit before the end of the day. Here is a list of pros and cons, based on my experience. Some pros and cons are likely to be true of all storage units, or Public Storage in general. Pros: * Easy drive-up access to the unit. * High ceilings, to maximize storage space. * Few people coming and going, so it's easy to move around. * Gated property protected by gate code in AND out (so someone couldn't just hop over the fence and push a button to open the gate and let in an unauthorized car). * Good hours for access (6 a.m. to 9 p.m.) Cons: * Hidden fees - the frequent advertisement of "$1 first month's rent" is a little misleading. Here are some additional charges: * $22, non-refundable "new account administration fee" * $ 9, "required" insurance (more about this below) - monthly! * $16, for a Public Storage branded circular lock (circular locks are required, so bring one if you don't want to over-pay for a Public Storage lock) * Units: * first one smelled strongly of moth balls. As I mentioned, Candy was accommodating with trying another unit. * Second one had a tear in the ceiling insulation, fixed with tape (I passed on this unit, just in case that tear also indicated a roof leak); also, the door did not roll down completely, leaving a 1-2 inch gap, perfect for small critters to get in. * This is probably true of all such units, but there is about 6" of shared airspace between all units at the tops of the side walls. That is, the side walls do not reach all the way to the ceiling. If someone should move into the same building and, say, fill their unit with moth balls, smoke cigarettes in their unit, or otherwise have something that stunk, that stinky stuff could easily waft into my unit. That said, there weren't any weird smells. Rather than pay higher-than-retail for a circular lock, I made a trip over to Fred Meyer and got one for several dollars less. I had a major problem with the "required" insurance. Candy insisted that insurance was required on the unit, according to the lease agreement, and pushed me to sign an agreement with a third party insurer, who now gets $9 of my money monthly. Outside of car and health insurance, I don't believe that anyone can be compelled to purchase an insurance policy. Further, it doesn't seem ethical to offer only one option for such insurance. It cuts out competition of other potential insurers. Now, regarding the "requirement" for insurance, the lease agreement states that an occupant is "obligated ... to ensure his own goods," but goes on to say, basically, that your stuff is your responsibility. If something happens, Public Storage is not on the hook to pay anything, whether you have insurance or not. It also says that Public Storage management is not qualified or responsible for evaluating insurance policies. The short of it is that, Public Storage can't really force anyone to have insurance. Again, I believe that the manager was doing as she was told, but that this insurance "requirement" is a bit off-base. Overall, my experience has been positive, and I'd recommend using this facility.
October 16, 2013
Google Public Storage Kyle Augustine
Candy was very helpful in renting a unit. Thanks!
August 30, 2013
Google Public Storage Cephus Petersen
Staff is Great. I pay at this store but my units are in Parkland. BUT WHEN IT COMES TO CORPORATE - VETERANS, DISABLED and FIXED INCOME STAY AWAY!!!! Corporate will rip you off. In May I paid $351 for 6 units. June it went up to $371. July to $411. Called customer service and they said they would adjust it back down because there was no reason for it to keep increasing. August I paid $411 and today, 8/30/13 I paid $411. I would have moved if I could afford it but I am a disabled vet on a limited VA disability and it will take me months to save up the money to move. They know it because I have repeatedly contacted them and have received no response. These guys just want your money and if they can get someone like me between the rock and a hard place they sure keep smashing me.