Public Storage Self-Storage Units at 3600 E Valley Rd, Renton, WA

Property manager Jane is absolutely the BEST !! She was extremely helpful and professional throughout my moving. Deeply appreciate her superb customer service. This property and customers are so lucky to have her !

I just showed up here at 4pm when it says they were open until 5pm. Doors locked, no one to be found. No answer on their phone. Called online non-store specific number and people kept transferring me to someone else saying the manager would contact me asap. Never did. Said they could send somebody else out to my location. Never did. Then transferred me to the regional manager who also did not answer. There was also three other people waiting.

Tracy was a big help. Answered all my questions and was very professional about it. Even in the middle of her sweeping the facility. I saw her put the broom down to come and help me as soon as she saw me. That kind of service is the one that makes a person want to return.

Jane helped us with our storage unit and she had the best customer service. She has went above and beyond for her customers. I will not go to another Public Storage Jane really was the best. Thank you for everything.

Jane is awesome, she’s quick and fast, detailed in explaining policy and procedures no hidden details. Other expects you to read the small fine prints . I would recommend this storage to friends if Jane still managed it ..When I have issues or questions she solved it.. she treats everyone fair . A year ago I reserved a unit in this same location , when I showed up w my thing the white lady said it wasn’t guaranteed she gave my reservation unit away I was furious, she seems racist .. didn’t care or try to help find another locations has available unit, I have rented public storage few time in different locations none of the customer services exceeds like Jane . Good job Keep up the good work Jane ..

Had an excellent experience with Public Storage in Renton. Tracy assisted me on check in day and did an outstanding job. She clearly explained everything and gave me a tour of the place. The storage unit was clean and dry, and the entire lot felt secure. I like that you can unlock the gate through the app, very convenient not having to use a keypad. I periodically would check on my stuff after big storms and my unit was always dry and I saw no signs of rodents or pests. Very happy that I chose this location, everyone I interacted with from the start to the end was helpful, honest, and quick to get back to me.

Great customer Service, on the phone and in person. Tracy was knowledgeable and served all my storage needs. Tracy is excellent at what she does and it shows.

Great Location, Excellent Customer Service, affordable rates per competition with plenty of sizes and selection to choose from, including Indoor Units. 5 Star for SAFETY and SECURITY, available staff on guard and present at All times surveying the perimeter on foot, golf carts, and numerous motion sensor cameras active 24/7. Indoor Units accommodate for DOUBLE LOCKS, while requiring code access security. Front gate code personalized with specific identity protection and security. I had personal life issues and ran late on a payment, but not to worry. Professional Staff, quality communication with simple solution options which fit the customers needs. Iv rented storage units for over 10 years and Public Storage on Valley in Renton ranks at the top for #1, along side the storage unit I rented a few years ago on a remote Island known for military. Much Respect and Appreciation!

Excellent service from Jane and Tracey.

I had issues with another local Public Storage when trying to drop off a vehicle for storage. Tracy and Jim were able to help me on short notice (20 minutes before closing). The helped me resolve my issue and saved me time and money.

Go see Public storage if you need to store anything. Best way to store all your needs..

I have used this public storage location before and every time has been a wonderful experience. Jane and her team are friendly and awesome to work with. I recommend this location and would use this location again.

This is my first time using a public storage place ever so i was kind of nervous but Blair was super helpful in making the process stress free. She was patient while going through the paperwork with me and super helpful by showing me how to use the specific locks I needed to use. The roads inside by the units are wide and leave enough space for big moving trucks to navigate.

The manager at this location is super nice and friendly. He helps you out whenever you need his help. Highly recommended.

I have been a customer for many years, Jane has been wonderful. She has helped me many times. Always pleasant to deal with.

The property manager Jane was so knowledgeable and has excellent customer service! Thank you Jane for your 5 star service!

Jane and Brytanny were super helpful with answering my questions for vacating!

Jane was very accommodating and helpful with my questions and storage needs for my motorcycle. Thanks!

Still receiving great customer service year after year. Jane has great customer service skills. Very detailed and helpful she goes above and beyond to help her customers always. She is a good person.

Jane was wonderful and very polite and I truly enjoyed her service. Glad I chose this location.

Jane is an outstanding, professional and courteous. She went extra miles to assist us in finding the right storage space that fits our needs. Thanks dearly Jane for your wonderful and professional customers’ service.

Jane is excellent. She went above and beyond to help me. I really appreciate her help. I stand behind this statement 100 %. Because of her I will tell all of my friends who are looking for storage to come see Jane

Fantastic service from Jane how about that

Amazing Service and kindness for VJ and Jane. Thank you!

After a long and stressful trip, I was glad that my storage rental experience was a breeze. Teuila was awesome and very professional and definitely made my day. I'm glad we have people like that who know what customer service is all about. I wouldn't hesitate to recommend her services to friends and family.

This has been a great location for our storage needs of different sizes. Jane, in the office, is helpful and friendly and ensures the property stays neat and in working order.

This public storage is great the staff that maintains the property or doing a great job especially the girl that works there her name is Jane very friendly she does a fantastic job great service

Jane is awesome!

Jane was excellent!!!! Thank you very much!

Great storage always easy and hassle free

Great place in the finder was a very good thing too to help you find a place to get a public storage

Jane was such a delight and very helpful. She also very knowledgeable about packing , moving and storage. Go check her out for all your storage needs.

Buena atencion

Norma is great! She did a wonderful job showing me the storage unit. Thank you!

Jane and Norma were very patient, kind and accommodating. They were both friendly and very easy to talk with. Very informative and shared all available options and provided what I needed to know. I’ve been in their facility for over a year now and continue to utilize their facility because of the friendly atmosphere that they have and facility is clean all the time.

Teuila was very kind and helpful. She was a breeze to communicate with and the process of getting set up with a new storage unit was very easy. The facility is clean and well-maintained.

Jane is very professional and made renting a breeze! I was able to get the space I needed and she guided me through the process quickly, answering my questions along the way. Excellent experience!!!

Teuila is great! She's knowledgeable and friendly & a valuable asset for her company.. Thank You & Keep up the great work!

Teuila she’s amazing fantastic هي جيدا جدا

Teuila she is good and amazing

Teulia was the best customer service I have ever meet since when I start renting storage unit from 2008 to date she’s under full I love her CUSTORMER service I hope I can alway meet her her as long as I’m still renting here Thanks

Teuila, is 100% professional, great customer service, kind, and as great communication. Thank you Teuila!

Jan thank you for you help great customer service

Cortney was very helpful and went out of her way to help. Me. Very very helpful

Teuila was very helpful. She was very nice on the phone and answered every question I had.

El lugar está cómodo para una emergencia me gusta

Teuilla was very helpful, fast and respectful, thank you

having great service from jane

Jane is the best! So glad she's there. Very clean facility. Wonderful lady. 😁

Jane was so friendly, efficient, and helpful

Jane was amazing and directly smoothly through my whole storage experience. I recommend this storage facility to anyone who desires to use storage facilities.

Courtney was a great help for me today. She found me a good unit.

Janes is the best! Always my favorite place to rent, Cheapest Price for Storage in Renton with the best security. These unit’s do go fast so if you see one online jump on it 👍🏾

Wonderful people! Great place to store your stuff safely. I appreciate Teuila helping me close out my storage account today. She was helpful and so friendly!!!

Teuila and Jane were awesome! They were friendly and professional and when my move did not go well-they made everything better! I couldn’t be more appreciative with their service.!

Jane and Teuila were very attentive and so glad I chose this location for storage...thank you!

Friendly staff recommend this place A+++ ❤️

Tequila has been helpful and very patience, I am having a little problem with my storage, she took pictures and also got the manager involved. Problem is being resolved. Update on problem, have not heard back from anybody was told one week and have not heard anything.

I've always had exceptional service at this location. The manager has always gone above and beyond to help me with any of my needs she's always pleasant and willing to help out in any way she can. I have rented from this particular location a few times because of her and the service I get from her. I would highly recommend storing at this location

Fast, Helpful, an friendly.

Teuila was incredible. She has great customer service!

Tueila and Jane have been so helpful. Clean environment, easy autopay. Much better than the Public Storage up by Fred Meyers.

Nice and smooth. Teuila was really sweet. Not one issue over 4 months.

Jane was super helpful with options, pricing and details. I booked space over the phone and was provided with all the details by email. I made several changes before settling on final storage option. When I arrived Jane was very friendly and really made for a great experience.

It was our first time to rent public storage, we didn’t know what to do and how much space we need. We made a reservation in Burein location and set an appointment to meet with the property manager, but never answer the phone neither return the call as we left couple voicemails. Then we google any other locations nearby, we found couple places in Renton and we drove to see if they have any available spaces. We come across with Jane 3600 east valley rd Renton WA. She was supper helpful, professional, knowledgeable and very friendly. She has no space in her property, but still she did help us to navigate around and another space near by. Not only that she also help us through the online reservation step by step to the finish line. We recommend anyone need a help for public storage to Jane @3600 east valley rd Renton WA. Thanks

Second time visiting this location worked with Teuila both times she is EXCELLENT! knows how to talk to people is friendly and professional. If you have storage needs please go check them out!!!!

Jane has been awesome.

Great value and friendly staff. They accept packages that get put directly into your storage unit. Big plus for me!

Jane’s was extremely helpful, friendly, professional and efficient. Made the whole process very easy.

My experience with Jane at this site was great! Jane is a caring, helpful, experienced, knowledgeable, courteous, positive and a super person to work with. I will always remember all the help she offered to me in making my decision about my storage choices. She deserves a raise. She is that good with her customer service skills. Great job well done Jane!

Teuila was awesome! Very helpful and friendly.

They passed me around on the phone. Then hung up on me. I was actually considering getting a larger unit. Didnt know I would be forced into going elsewhere. Beware!

Jane and other staff at this location have been helpful and kind. We noticed staff regularly checking around the property. The units we used were in clean condition. Convenient location also. Thank you for the storage support when we needed it!

Been a repeat customer here at this location for nearly a decade. Jane have been great to work with. Very convenient location. Trailer friendly.

Thanks Jane for easy rent a storage Good Job!

Jane and staff is always helpful a friendly. I love the convenience of the location and the hours. I have been a customer for almost three years and have had no issues. The grounds are clean and I feel safe.

Jane is wonderful representative that is there for when I need any information regarding updates about my unit she is there.

Nothing but good things to say about Teuila and Jane at this location. Super friendly and helpful! Highly recommend!

Teuila was GREAT! Highly recommend this location. She was very helpful and super nice!

Great facility. Jane was very helpful in extending our dates and opening the gate early to accommodate our time. Highly recommend!

This is a very clean and well run facility. Jane is so pleasant and professional...I’ve been using this place approximately four years... I really like it here. Teuila also is helpful In getting exactly the right space with the right price. Really good place to keep your goods.

Tequila was nice and helpful

We've been renting space here for almost a year and are happy with the facilities and the nice people. Super convenient for the highway and surrounding areas.

Jane is the best,she really helped me out alot when renting a storage room with public storage.

Jane is fantastic

Jane has very helpfull great place to rent

Jane nice place to rent

Jane is very helpful and made things very simple for us!

On behalf of great service with PM Raya being a valued customer. Her trainer deserves 5 stars too for training such a lovely lady. Keep up the good work guys...

Jana thank you very much .you make it so easy to do bissniss with you guys thumbs up i meant to put five stars on jana cause she deserves more than that but 5 is all i could put.Make it 10 if i can Thankyou jana for your kindness

Awesome

I've been to all of the surrounding public storages in the renton and Kent area trying to find the perfect combo of quality space and quality service. Jane is the one... kind and an absolute professional and knows her stuff.

Jane is the best of the best. Excellent customer service

Jane is great. I like the customer service I get when I come here.

Jane was very helpful and nice to work with.

Donttea Was an amazing help, and very beautiful. Asked all the right questions. Thank you. 09/12/2020 Just moved my things out of my storage but exactly how they went in, they were, untouched. Not one issue from the location and I appreciated that level of safety for my things. Thank you guys.

Teuila

Jane was very helpful in helping us pick a size and everything was extremely smooth. I would recommend this location to everyone!!!

Jane very nice and helpful

Well run storage, clean and secure. Jane in office is helpful and really nice.

Jane & Raya have been excellent staff members at this facility!

Raya and Jane have the best customer service Highly recommend Public Storage

Excellent Service...I came in on Thursdays to a very pleasant experience with customer service. Beautiful Prices.

It's very nice service and fast, everything super clean. Staff is very supportive and nice. Specially Teuila ..

Great Customer Service and Knowledgeable Staff ( Jane and Raya ) Gave Speedy Service on Rates and Availability Even Took The Time To Show Me Around The Units And Answer All My Questions... Thanks So Much... Keep Up The Great Work... Til Next Time...

I've been using this storage facility for many years. Jane and her staff are AWESOME! Update: I went back in March 2020 and Jane is still there. She is so helpful and friendly.

Jane was very nice and helpful. Storage units were roomier than I expected. 10/10 would reccomend.

Jane was so helpful and was able to assist me in a short time notice. I appreciated her warm, professional and friendly attitude. It’s always a pleasure to give my business and money to companies with people like her on the frontlines...she is a 5 star employee!!

I have been renting storage space at this facility for several years and it is always a pleasure dealing with Jane and other staff when ever any problems or requirements arise. The place is in a very convenient location with easy drive up access to all the units.

Jane is a amazing Sistah who went over and beyond with her service to helping my family especially when we really needed it! The Elmore family supports her for sure...

Use only briefly to ship off a vehicle. Jane was very courteous and helpful. The property is also well kept and maintained

Hello everyone, I went to public storage @ 3600 e valley rd. Jane was helpful. She is really great person. She show me the place that I need to park my car. She is an excellent communicator. Thanks jane.

Jane is really nice and helpful. They did a good job keeping my stuff safe and secured. Good location and easy access to my storage. Bob was very kind and good at what he does helping me move out quick and easy. Thank you guys!!

Thanks for all the help Bob !! Great customer service, easy in and out storage facility.

Jane was amazing!!! We just arrived from Texas and needed a storage unit. Jane had received my online info request and promptly and courteously returned my call. She first welcomed us to Seattle and then recommended an excellent storage unit to meet our needs. She even went above and beyond offering us tips and suggestions on the Renton area and how to get around. I was so pleased with her positive and friendly attitude. I will definitely recommend this location to everyone!!!

Jane was extremely helpful and always answered all my questions would reccomend this public storage to anyone.

They have been so helpful from the time we got our storage and then upgrading to a bigger one and back to downsizing! Friendly staff no matter who has been here! Units and property have always been clean! No issues ever here!! If we ever need storage again we will come back!

Jane is amazing! She is friendly, kind, very helpful and so much more. She goes above and beyond just a manager she has become like a friend to me and she makes my storage experience an excellent one! Thank you Jane for being the best! I highly highly recommend this public storage before any other storage facility around!

Jane was GREAT! She showed us options and was very professional.

Linda and Bob were great. Linda helped me get everything in order from online registration. Called me back and helped do some rescheduling. Bob was very courteous! Walked me down to view the unit, and walked me thru all the computer screens to finalize ny reserved unit. Thank you so much for making the process easy.

Bob helped me set up a new unit today, he was very helpful and very professional.

Great customer service and they have some good deals

We went to Public Storage in Renton and we were waited on by Donneta. What an enjoyable check in she was very professional and knowledgeable. If you need to rent a storage space I suggest you use the one in Renton they were quick and professional.

I dont write many reviews... that being said I am writing about the excellent customer service that I received today from two of the nicest Ladies here in Renton WA. Pamela and Jane were super helpful and friendly. They went above and beyond their jobs today. I'm a Medical Professional and although it was nearly time for them to get off work they stayed longer than they were required make sure that I was well taken care of. I can't say thank you enough to both those women

I would not recommend using Public Storage. I rented a unit here and every month they jack the rate up. When the unit was costing 95$ a month I decided to move out. I went and closed the unit Oct 4th and was told I would get an email after the inspection was completed. After 3 days I had not received an email. I called the office and was informed that the inspection was done and that the payment for the unit was already submitted on the 1st so I would not be reimbursed or pro-rated for the unit. I would expect to be informed of this the day I was closing the unit in person. I would not imagine I am the first person this storage facility has scammed so if you are or ever will be using their services please be aware of this.

Bob and Jessica are very polite and kind to assist me on helping finding the right size storage that fit my needs. Bob went into detail and took his time explaining the pricing of the storages that they have available. Definitely recommend this location to anybody in need of storage.

Yolanda was fantastic! No hassle. As advertised.

Jane did a great job of showing me my spot and all the procedures for accessing the property in addition to explaining my contract. Thank you !

I'm already a customer but needed to rent additional space for my business. Jane was very easy to deal with and explained everything in great detail.

Jane was phenomenal! She did a great job explaining the contract and showing me the property. Property looks safe and secure. Edit: this place had an amazing labor day price. So there is no where in the area that has a better price. Talking on the phone to quote, they suggested a 15x5 unit. Boy was it a tight fit, but quite perfect for a one bedroom apartment. I feel so lucky to have found this place. And again, I cannot say enough about how great Jane is to partner with.

Great place to store an Rv

Very conveniently located about ten minutes away from my office in South Center, and for a reasonable price. I was put in a bind moving all of my things over from Montana. I called late and last-minute, and Jane made sure we had everything we needed for my stuff to get moved in. She probably saved me $1000! Definitely would recommend.

Hats off to Jane in the front office at 3600 E. Valley Rd., Renton, WA! She went the extra mile in providing excellent customer service. Her demeanor is friendly, she follows through on what she says she'll do, and she is super efficient! Thanks, Jane! V. Farr

Jane provides top notch customer service and cares about her future tenants. I will recommend this place to my friends for there future storage needs.

The process of finding right facility for my trailer was great. Their central phone transferred me to a site that could not quite fit my trailer so that site connected me to the proper site. When I got to the site Jane was truly wonderful. Gave me all the info, was extremely helpful and very pleasant. An excellent start

Tony's the best

Jane is the greatest! All your storage needs and the type of service that makes you feel like all your belongings are well looked after. Would recommend to all

I love this facility, the staff is friendly and helpful and always available to answer and questions or concerns you have.

Great convenient location. Very friendly staff Jane and Tillie

Jane is great to work with!

Getting started was super easy, and the staff was very friendly, knowledgeable, and helpful. I worked with Yolanda who was very pleasant, and courteous to both myself and my dad. When I no longer needed storage, it was simple to close out the account. This location is 5-stars. The facility is convenient enough, but it's the staff that truly standout. As a company, my recommendation is they be more transparent with pricing--a specialized lock is required, and renters are required to carry insurance.

Jane was amazing! She was very knowledgeable and kind!!! Thank you for everything

Jane was very helpful

Miss Jane is so nice. She’s so helpful and has a lot of patience. Miss Jane is just wonderful. <3

Great people very helpful. Linda was awesome

Bob was very accomodating and made the reservation a piece of cake!

I have two years stay . Jane is good men . The service was great . Thank you guys ..

This place is super friendly. They have a great promotion as well! I am looking for a storage unit very soon and I found one. This place beats the price of the storage down the road! Thank you Jane and Monica

I Needed a unit in a hurry and Monica was there to help ... Everything went smooth , quick and painless. I like working with fun friendly staff ,I felt welcome. I recommended this location over most.

Digging this place. Fair prices with drive-up access to units, and good people in the office. Jane is great. Really convenient location, too. Glad I went with this spot.

I just got done at this Public Storage and I have to say, Yolanda had the greatest customer service I have ever had!! She was extremely knowledgeable and helpful through the process of getting a unit. I am very happy with my visit here because of Yolanda.

They have great deals and amazing customer service! Thanks Kathy for all your help! You were amazing

Jane was very professional and knowledgeable and made my check-in experience fast and easy. My unit was clean and easy to access, just as promised! Thank you!

Chelsey was exceptionally helpful and patient in guiding our choice for the right storage space to meet our needs. If you need storage in Renton, Chelsey is the one to call.

Kathy and Jane have been suuuuper helpful! Always super friendly and nice and accommodating! I love them! If you EVER NEED a storage facility, this is where I would and will continue to stay here with them! Best facility and managers you could ask for!

Jane is an amazing asset to this location! She was friendly, professional, accommodating, and made the whole process pleasantly smooth. Be sure to ask for her for your storage needs, you won't regret it!

Great experience! Jane went way above and beyond for us on our recent trip from TX to WA. Convenient location near Ikea in Renton. Easy access, level site, easy to maneuver rental trucks around. Big storage units have LIGHTS!! Thanks Jane!

I had an amazing experience with Philip thanks for everything

Had a very good experience today with Jane at this storage facility. She answered all my questions and showed me around the facility. Professional and courteous. The facility is clean and well maintained. Lots of moving supplies available on site as well.. boxes, packing material, etc.

Was very impressed with how helpful Jane was getting me situated and decided on a unite. This facility has easy access from SR-167 and nice big gates to get large trucks in and out. The unit she showed me was clean, dry and well lit. Jane explained all the details of renting a unit so it was clear and easy to understand. Was a pleasure doing business with her.

Jane is the most professional upbeat personable person that knows how to keep her clients smiling and laughing. Thank you for all you do for me and my family.

Great place to keep your stuff

Great customer service and competitive pricing. Highly recommend!

good place

Besides having a problem with water damage and pricing details for the most part I still use them. And has nothing to do with the lady our man that works at the desk their customer service is awesome

Very good customer service and friendly

chelsea was amazing!! got my storage set up so easy! she’s an amazing worker

My wife and I had rented this public storage location for the last nine months. The facility is great, safe, well lit, and secure. The staff offered excellent customer service and resolved any issue we had. When we first signed up to rent out a space for our belongings, it was hassle free, all the terms were explained, and answered any of the questions we may have. They did a walk through of the unit that we had rented out.The staff by the name of Jane and the other staff members( sorry forgot their names) was knowledgeable, honest, friendly, and accurate when it came to questions, concerns and follow ups with our storage unit. We had no issue in the 9 months that we had rented out a unit. I recommend anyone out there to really check out this location if ever they are in a need of a storage nearby the surrounding area. Again we did not experience anything bad about this Public Storage, our things stayed safe and sound for the time it was here.

(# 1) JANE is the lady I usually deal with at this location .. Very friendly and helpful.. Always tells me to stop by the office from time to time and say Hi.. Happy camper / FreeTravelingRon

Jane was very friendly and big help

Jane was a nice worker. An such a big help. I would recommend her.

Had lost my card with the pass-code on it and when I went to get a new one was happily surprised Jane, checked my ID. A little touch of professionalism that made me feel like my good were secure.

My business partner & I were in need of a large storage unit for our work truck due to a building fire of where we stored previously. Luckily, they had a large unit JUST open up. That’s when we met Jane. She was very helpful & just a pleasure to deal with. On top of that, it’s all gated with long hours. Even better, the property was well-maintained & had clean units! Needless to say, we signed up on the spot. Jane made the process quick! Thanks PS!

I am a returning customer because the staff are always welcoming, friendly and give excellent customer service. I highly recommend this place for your storage needs.

Excellent Staffing - Open, Honest and Honorable. One can feel safe with their personal goods on this premise. To the Veterans looking for a great place at a great deal - Come Here. The staff here is made up of "US" - Veterans and we should support them 120%! Praise to the people at Public Storage for supporting Veterans through opportunity!!!

Jane was very helpful and super friendly. Area is well maintained and secure

Great place to stop by. Friendly staff that helped me do a emergency delivery.

Jane was very friendly and helpful! She helped me figure out exactly how many boxes I could fit in my storage unit. She is a gem!

My friend Fidel and his mom Norma Carrido rented storage today at this Renton location. They were assisted by Kathy who was extremely patient, kind, courteous and thorough. Norma is moving from her home after 50 years and Kathy listened to mom’s stories while taking care of business. Norma and Fidel were so impressed with Kathy! Thank you for being such a great help during this difficult life change. 👍🏼😊

Jane the property manager, amazing customer service property condition is very clean

Jane was so welcoming. Great service

JANE WAS SUPER HELPFUL

I went to open our unit and Much to my surprise, they were all ready for me. Jane , the manager along with her new assistant David were so cheerful and very informative! They answered my questions before I asked and plus some! I have never had such a Great experience at any storage company before! I wan to say Thank you for such a pleasant and easy process David who just started and you would never know. Jane, for your support during the whole process ! Helga & Dan Jaksich

David and Jane were very helpful and professional, and showed me a couple different options. It was David's first transaction and he did a great job. I appreciated Jane telling me about the moisture-killing packs, when I started talking about storing some of my yarn there.

Jane was magnificent! She was very friendly and much help.

I want to thank Jane and Amber. They were professional and very kind to us. Our thanks.

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AMBER WAS VERY HELPFULL N GREAT GOD BLESS HER SHE DESERVES MORE THEN 5 START 🤗

Jane is the best. She is very helpful.

Jane made my experience smooth. Good customer service!!!

The online experience was quick and easy, the telephone response was prompt and the manager Jane was great. i would recommend that experience to anyone.

In and out pretty quick. Friendly people.

I highly recommend dealing with Jane at this location it is much nicer than the one down the street and she is super friendly.

I worked with Kathy on a Saturday morning and she was AMAZING!! Helpful, friendly, accommodating and informative. Kathy made sure I knew how to get in and out, where the restroom is located and made sure the unit I chose was the right one for my needs. She is the best person to work with, she takes all the stress out of storing your possessions.

I Absolutely love Jane at property 08251. She always has great customer service, and remember me by my last name once I walk in. Thank you

When I was searching for a storage place, this was the only one I could find between here and Bremerton that had the size I needed, and they also got me a very good rate on it. Didn't have any problems with them in the couple years I used them. No break ins, shady fees, bad customer service, or anything really. Left on good terms, and would definitely recommend them to others.

Kathy was awesome. Very personable....great to talk, especially in my time of need.

Jane & Bob at location 08251 were very helpful and friendly. They were very thorough. The location was clean and organized.

Great Storage Unit Rental Location! We needed a place to store things due to unexpected move out of state, and after renting online we went to site to see size and access. Friendly staff, and Jane helped me understand their safety measures and she and Greg were able to show me several units that would work for our needs. They know their stuff, are professional, yet give personal attention and gave me the peace of mind that our things will be safe in their care. Great experience!

We were assisted by Greg he did a great job on showing us our unit and directing us to our choice of insurance highly recommend going here great staff

Reserved the unit online, but Jane in the office that very friendly and knowledgeable!! Unit is clean, very pleased so far!

Excellent service! Kathy was remarkable.

Thank you Gene for making public storage a great place to store cherished family items.

Jane was amazing and very helpful enjoyed the customer service. Thank you

Jane is wonderful!! Always helpful- goes above and beyond, friendly, and provides great service to ease your move!

Jane was fabulous, friendly and very accommodating!

They're good for helping me find the store to accept me

Jane and Kerry were awesome. Great customer service.

Jane, Jenn give the best customer service she is awesome

Great location Jane was a a great help and very friendly will tell my friends

Great service from Jane Have been renting from ps for many years and the service has always been exceptional

Jane was great! And very easy to work with...

Jane was very helpful and accomodated my military status. She was very informative and friendly. Made the experience stress free as moving can be hectic.

Linda and Jane both give me great customer service with top notch attitude and are very efficient with the paperwork and knowledgeable about the entire process. This Public Storage gets 5 stars from me

Jane is so great I rented 2 storages from her.. very professional!

Jane was very helpful and resourceful a joy and pleasure to work with

Staff is cool, feels safe

Quick and easy. Kathy was very nice to work with

I used to hate the management at this location.... rude and unprofessional at best with a high horse.... now we got Jane and she is the gold standard of customer service.... I rarely ever rate anything either good or bad but jane deserves to be recognized .... if your looking for storage space with courteous and go out of there way service choose this location ....

Very good

Jane was extremely helpful. Marvelous customer service. Really pleased with her experience and knowledge. I would recommend this Public Storage to anyone. 10 stars!!!

Jenn was Awesome! She really knew her job, fast and efficient. She was helpful and knowledgable of her job.

I really enjoyed jane she was wounderful and helped me with my needs even tho i was unsure she still maybe sure i recived the best unit fit for my family i recomend this place amazing. Thank you jane. You rock

Enjoy the service especially kathy and linda they are very friendly and answered all my questions about my unit and how to switch to a smaller unit.

Service was outstanding! Peter followed up with telephone calls to make sure everything was on schedule. He was cordial, professional and truly a master of his job. BACA thanks you!

Very friendly and helpful answered all my questions!

I have never received better service in my life. I would highly recommend this place to friends and family with zero concerns.

Service was excellent. Laura from Vincent hill was extremely informative and helpful. She referred me to the east Valley location to better accommodate our needs where I met Peter who I was throughly impressed with his friendliness and service. I definitely will return..

Great people, who have a great attitude and truly care about their customers. They're always willing to help! I would definitely reccomend this Public Storage property. Thank you Peter and Angela!

Peter is awesome.

The service here is wonderful. The gentlemen that helped us out today Peter was very respectful and helpful. Very satisfied.

ZERO STARS for horrible customer service. She was very rude, didn't want to help, and had a bad attitude all around. Medium build/Dark hair/around 40. Worst service. Stay away from east Valley Public Storage.

Angela is such a sweetheart and a huge help. Highly recommend dealing with her!

Peter and his crew are the best. Very helpful and professional. We appreciate them. Ms. T Tolliver

Excellent employees. Great location. Peter has been very helpful when I have gone in for questions about what I might need for moving supplies or how large a unit I should rent. Very polite and patient.

Great customer service, i really appreciate the help and the professionalism of the team!!

Service is good and the place is clean. Peter is awesome

Earlier this year we rented a storage unit here. Peter was helpful and friendly and got us a great deal on a unit. Today, because some things came up, we need to either rent out a second unit or move to a bigger one. Peter helped us again, showed us a unit that fit our needs. Once again he was able to get us an amazing deal and was willing to work with us as we move things over to the unit. Cannot recommend this place enough.

Awesome service.

The number one thing that stands out for me the most is security , being able to see their security cameras covering all angles and the new and they're updating secure lock system they have on their doors. full representation and how explained was understanding and precise mr. The most and it made me feel comfortable. belongings being stored at his facility. I'd like to thank the staff for having patience with me for changing my appointment on such short notice and being understanding. thank you

Great service! Very friendly and personable.

Peter provided fantastic service. 10/10 would store again.

Great customer service, Peter made the experience really easy. Would recommend highly.

Jane was great.

Great customer service and easy transaction! Peter was great

Great service from peter and angela. Have boxes that were well priced and they were able to explain to me how to make everything fit.

Very personable, and friendly. Awesome experience! Secure and guarded site. Definitely would recommend coming here 😊

10/10 Would store there Again!, Great customer service, nice secure area to park all of my crap I never use.

Check in was a breeze. Manager friendly and helpful!

Great service. Angela was very helpful whe n we got there. There service was excellent. Would recommend this location for anyone who wants to feel safe.

I really enjoyed my experience here. Great serv

Great place..friendly and helpful for both furniture storage and rv storage. Location is great, easy to get in and out and 24 hour security too! Price was best in the area by $45 month. Highly recommend the on-site mgmt is great!

I couldn't say enough about the service and eagerness to help selecting a unit. Highly recommended..

Great place to store great service

Peter is awesome! Super thorough and provided extraordinary service in a time we needed an emergency storage unit. Thank you Peter!!

Justin and Angela really friendly awsome job

Fast expert service from peter.....got in and out on a day when im in a hurry....thanx man u rock

Peter and Angela are the best. Made it very easy and stress free. I would recommend this place to everyone.

Peter is awesome! Excellent customer service!

Peter was great! I was about 20 minutes late for my appointment to get my new storage locker and he was more than accommodating. He is very kind and welcoming. I know that my belongings are under safe management.

Very secure and close to 167

They did a great job by helping me out with a storage unit.

Peter held the door for us on a traffic-snarled trip from Portland. Excellent service.

Extremely helpful and efficient. I called, got in, and out.

Peter was awesome. Very helpful and friendly.

Great place! Friendly service and great help. If Peter helps you, you'll be good to go!

Went in to buy 50 medium boxes and didn't use them all had to return 30. Angela handled it with no issues at all no grief. They have a great special buy 35 get 15 free and those you don't use you can return. Come here if you need boxes! great service from Angela

The staff (Peter and Angela) are superb and extremely helpful. Knowledgeable about the area, too. We chose this storage facility on the tail end of a cross country, downsizing move. The staff's concern for security is exemplary, as are their clear direction through the renting process and their warm demeanors. Of course, time always tells regarding security but so far, we're pleased with this storage. The price could be lower but that decision is set far above the local level, I presume.

Went in to get some boxes, Angela helped get the right amount for what i was packing up for my move. Great service.

very very good and helpful

Angela and Peter are great. You need storage come here first

Peter is in charge here and serviceis at a premium

Great service peter angrla very nice people. Would recomend if you need a pksce yovstore your stuff

Had a wonderful experience at the public storage with peter and angela. Very professional and explained everything clearly.

Very friendly & fun personalities to come into when we forgot our code!

Peter provided good service

Angela is awesome, and pretty darn efficient.

was a excellent attention and a good information about everithing!!!!!

Peter, the onsite manager was very helpful and made sure I rented the size unit that I needed. Great customer service!

Very great customer service and great prices.

Service was prompt and friendly

Clean bright and safe. Was easy once I knew what I needed. Appreciate good management and space like this.

I wasn't sure what I needed and had a lot of questions. Angela was super helpful and patient. customer service like this deserves praise and thanks!

I gave 5 stars as I think Sue is the sweetest and most warm and welcoming caretaker of any storage property I've used.

Peter and Angela were great and very helpful!

Fast service, and very friendly.

Very nice management! Peter and Angela

Great customer service! thank you Peter!

Peter and angela gave Great and fast service. Would highly recommend if you need to store. Call Center person was helpful as well.

Peter and Angela are a welcome change from the previous managers. Always greet you with a smile and the property is always clean. Would recommend this place if you need storage!

Lovely people here

Peter was pleasant and SUPER helpful. I would recommend everyone rent at this facility.

Customer service was excellent. Peter was very patient and found us the right space. Would recommend this facilty if you need a space.

I spoke with Angela regarding my move to the area next week, and let me just say she was WONDERFUL! She asked me a ton of questions about what I will be storing and with her input I decided I needed an A 5x10. Will be renting from her in 2 weeks after I arrive.

Spoke with Peter and Angela today, they were very helpful in finding me a storage unit for my belongings while I am out in Seattle area for work. The space and property are very clean. I would highly recommend.

I dislike that the corporation wants people to write reviews as soon as they sign up for a unit, but I liked the place and can always update it later if my experience changes. I reserved my unit online and was able to get the 50%-off-the-first-month discount that the website said was available. Shortly after, I got a call from Peter to confirm the reservation and double check that the unit I reserved was the appropriate size, which I appreciate because it felt as if he was trying to help me save money instead of upsell me. I went to sign the paperwork half an hour later, and I started loading the unit less than an hour from when I made the initial reservation. So you know what additional costs you might face: You have to buy monthly insurance, and the minimum cost for that was $11 for $3000 (up to $15 for $5000 if desired) worth of insurance. I had to buy two locks for the 10x15 unit I rented, but they were only $18 each, so it didn't feel unfair. And having them will help them notice and prevent potential theft because they check the locks on units (and stickers on the locks) twice per day. The complex was also gated and had multiple cameras with video displays in the office. The office manager might also suggest protective or packing items that you might not have planned for (ex: a bag to prevent bugs from possibly getting to your mattress). The rent and insurance were prorated, so I didn't have to pay extra for renting a place at the end of the month. I've read in other online reviews that rent prices tends to increase over time, so potentially search for information on that if you're planning on renting for the long-term; but I'm happy with the cost for short-term rentals. Overall, the process was extremely convenient, and I'm significantly happier than I expected to be when first looking into storage complexes. Thank you.

Staff was friendly and service was great. Storage unit is pleasantly clean

I was hurried both dropping off and picking up. Kelly was fantastic and cared enough to put a lock on the part of the unit that I clearly forgot about. Also, super clean and safe. Will definitely use again. Say hi to Kelly when you visit!

I went in about a storage unit at another location and was assisted by both Paula and Lorena. At first they could not find the account, but with their team effort and patience, with me and the spelling of the name on the unit, they were able to locate the account. Both were great and I very much appreciated their help. They're AWESOME!

Kelly was fantastic

Was a Tennant for over 3 years. ..never an issue...employees extremely friendly and helpful...One time my auto pay didn't process they waived the late charge and helped get it back on track...thanks for the service

Sue is awesome, needed an upgrade, got one asap . always friendly, helpful. Buy here an electric golf cart!

Excellent..manager Sue was the best. I would recommend this location to anyone needing storage

Returning customer..The team running this location is fantastic. Love the reminders we all know how everyone..hate those late fees..those gals go above and beyond with customer service and would recommend anyone to this location looking for storage

I rented a unit at this Public Storage location for almost 2 years. Sue and the rest of the office staff have been so professional, warm, and caring. From thoroughly explaining the rental plans to patiently showing me different space solutions, they've consistently provided me with quality customer service. I had peace of mind, storing my things there. When it was time for me to relocate, it was a relief to find everything still intact in storage. Highly recommended.

Long time tenant at this location. The ladies are very friendly and need a raise. The property is clean and secure. I would recommend this property if you are looking for storage

Kelly was very helpful and informative! Good to see a friendly face!

I have used this public storage location more then once and have always found the staff to be helpfull, and the facilities to be clean and organized. I have recommended this location to others.

Great place to store your stuff.Great staff, very clean, and very satisfied

Nice service and very helpful

Great experience! The service was fast, and the staff were very friendly.

Kelly is very informative and helpful!

ASK FOR SUE! From outta state and a bit lost, Sue was a breath of fresh air. She was knowledgeable and honest. Extremely thorough and very clear on explaining the terms and conditions. Our Thanks! Frank and Christina

The employees are very helpful but in particular Sue was a great help an pointed me in the right direction into where to go an Sue was very helpful an kind to me.

What a great experience. Sue the manager was very helpful and understanding of my stressful situation. She even had me laughing by the time I left. Thanks Sue.

I would recommend storing at this facility. The manager Sue is friendly and always smiling. The property is keep clean and all personnel are knowledgeable and friendly.

I've been renting at this location for 2 years or more. The manager Sue is very friendly and professional. The property is well maintained and clean. I would and have recommended this property to others.

I have been at public storage for over a year and the ladies have been very helpful with anything I need. the place is always clean and and they smile and wave when I come in.

she was the best customer service i have ever meet, Sue Kelly was very welcoming person

These gals have always been extremely helpful and very friendly. I would recommend this location.

I used this location for few years and just move out .Great location ,always clean ,and friendly .I want to say thank you to manager Sue ,she is great and very professional .

Horrible! The ladies at the 3600 E Valley location in Renton, WA are CONS! They told me the $1 move in deal was available, and I made reservations online, before I loaded up my house in another state and drove a 26ft uhaul truck down there when I moved here from out of state. When I was almost there and driving the 26 ft uHaul truck up I5, they called and said they were closing 2 hours early and I would have to come back the next day. I had to find overnight parking for a 26 foot uhaul truck!!!!! The next day, I drove down there and they told me the $1 move-in special wasn't available anymore. So I HAD to choose another option. This all happened back in January- and now 7/8/13, they still have the signs up for this $1 move-in deal. They told me that my pricing would be be better in the long run, because the $1 move-in special had a higher monthly fee after the first month. So after 6 months I'd actually start saving money on my storage. Guess what, it is almost to the 6 month mark and I just got a notice that my price is going up from $133 for my 10x15 plus all the extras to $155 plus all the extras on August 1st. So much for saving money! They are liars and thieves at the renton location. Oh, and I submitted a formal complaint on the customer satisfaction survey, and never heard anything back- like they didn't care. I will be moving before Aug 1st.!!!!! Do not rent from these people!!!

I have rented at this location for over a year and a half and have had a wonderful experience with the facility and the staff. Sue, who is my main contact at the property has been a wonderful and useful person in keeping the property clean and safe. She is always keeping me up to date on the paperwork, and always greets me with a smile, and is constantly buzzing around the site making sure all is in order. I highly recommend this property for storage rental.