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Address

22013 SE Wax Road
Maple Valley, WA 98038

Office Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

425-358-3793

425-358-3793

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Car Storage
  • Climate Control Storage
  • Indoor & Outdoor Storage Units
  • Small, Medium & Large Storage Units

Office Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

425-358-3793

425-358-3793

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Car Storage
  • Climate Control Storage
  • Indoor & Outdoor Storage Units
  • Small, Medium & Large Storage Units
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Reserve TodayMonth-to-Month Rent, No obligations
  • Save Impression

    5'x10'
    Online only price
    $ 82/mo
    Small 5'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 82/mo $ 82
    2 unit left!
    Limited availability

    No Obligation

  • Save Impression

    7.5'x10'
    Online only price
    $ 110/mo
    Medium 7.5'x10'
    • Inside unit
    • 1st Floor
    $ 110/mo $ 110
    1 unit left!
    Limited availability

    No Obligation

  • Memorial Day Promo
  • Save Impression

    10'x10'
    Online only price
    $ 158/mo
    Medium 10'x10'
    • Outside unit
    • Drive-up access
    $ 158/mo $ 158
    1 unit left!
    Limited availability

    No Obligation

  • Save Impression

    10'x15'
    Online only price
    $ 236/mo
    Large 10'x15'
    • Outside unit
    • Drive-up access
    $ 236/mo $ 236
    2 unit left!
    Limited availability

    No Obligation

  • Save Impression

    10'x30'
    Online only price
    $ 452/mo
    Large 10'x30'
    • Outside unit
    • Drive-up access
    $ 452/mo $ 452
    1 unit left!
    Limited availability

    No Obligation

Nearby Self-Storage Locations

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

Maple Valley Storage Units Near SR 18, SR 169

Maple Valley Public Storage provides easy access off State Route 18 and State Route 169/Maple Valley Black Diamond Road, making the great selection of self storage options easy to get to from any part of town.
For fun-filled days spent out at Lake Wilderness Park, local customers can take the hassle out of packing for the great outdoors when using a 5x10 storage unit to hold fishing equipment, boating gear and recreational items at this location year round.
For families running out of room in homes near Shadow Lake Elementary School or Rock Creek Elementary School, a 10x20 storage unit is big enough to fit an old couch, love seat and mattress, along with a handful of boxes. For even larger loads, including all of the furniture and appliances from a single-family home, a 10x30 storage unit provides ample storage space.
With indoor storage units, outdoor storage units and climate controlled storage units all coming in different sizes, there are plenty of cheap storage units to choose from here. There are also rental parking spaces and enclosed units for vehicle storage.
With a population that went from roughly 1,000 people in 1990 to over 22,000 by 2010, things have certainly changed around Maple Valley, as more families and businesses look for open space to lay down roots in southwest King County. Should things ever start to get a little crowded at home or at work, check out the wide range of storage solutions this Public Storage in Maple Valley has to offer.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 255)

May 27, 2023
Google Public Storage Bobby Jemison
Well yes,gorge has been pretty kind,untill the payment didn't go thru lol,he wasn't very helpful anymore,there's always two sides to a person and it's best we let him truly earn it under any circumstances. Ok
April 22, 2023
Google Public Storage Michael Wyles
George has been the best property manager that I have ever had the privilege to meet.
February 24, 2023
Google Public Storage Samantha Rizer
Today I needed a specific box for a piece of art I needed to ship too a customer of mine. I went in too the wax Rd store & George was able to help me get exactly what I needed & then some! He was so patient when I was literally taping the life out of my box so it wouldn't come undone & was so friendly. This little shop doesn't get much business but I'm grateful they're there because I needed that box or I'd be driving down to hand deliver too my customer in Cali. Yikes that would have been pricey. Thank you so so much for your help today! Seriously.
January 25, 2023
Google Public Storage Nicole Moon
I cannot say enough good about this location. George is the absolute kindest. I had to move my entire storage unit from another storage facility due to constant break ins. From the moment I walked through the door at Public Storage, George was completely caring, kind, professional and helpful. He assigned me to a unit quickly and was thorough in his explanation of how to access the unit, the security features of the facility and how to utilize the app for easier access. The grounds are very well secured, well maintained and clean. Inside the building is very clean and secure as well. Location is great, easy to access. Thank you for being so helpful and kind. I highly recommend Public Storage.
November 7, 2022
Google Public Storage Charles Bergeson
October 28, 2022
Google Public Storage ian rudolph
This facility is great. George in the office was very helpful and kind also. Very much appreciated the excellent service!!!
September 16, 2022
Google Public Storage jeff bynum
George is the best, nicest and most helpful. Goes above and beyond for his customers.
July 30, 2022
Google Public Storage Amy Helwig
Taking things to my friend's unit, lot was clean, building was clean. Everything was easy access and there was plenty of room to move around in.
June 13, 2022
Google Public Storage Jule Johnson
George is AMAZING helpful!! It seems like he's always there, and so willing to help carry boxes to my car or answer questions. He's always smiling and brightens my day when I drop off payment. Jule/Windermere RE
March 27, 2022
Google Public Storage Brenda Rowe
Gorge is always curious and helpful when we come in.
February 25, 2022
Google Public Storage Miguel G
The manager was very informative and helped me find my unit and answered all my questions I can't ask for better service
February 5, 2022
Google Public Storage Carlton Rogers
George was extremely helpful. It’s a very streamlined professional operation which is almost fully automated.
January 28, 2022
Google Public Storage Gary Holdt
Very friendly management and the rental agreement was processed very quickly and smoothly. Unit appears to be very clean and secure.
January 24, 2022
Google Public Storage Kaitlyn Hanson
The manager, George is the kindest person I’ve met in this community so far since moving here. He was helpful in getting my storage set up right away!
October 28, 2021
Google Public Storage rylie beatton
If I could put 0 stars I would. Highly recommend not going to this storage place. Very disappointed on the customer service at this storage place . I would pay the extra $100 to go to the brand new one in black diamond. UPDATE - Shortly after this review, I received a phone call from a gentleman whom works for this company and he was extremely apologetic for the treatment I received. Because of the generosity of this phone call, it shows that this business wants to improve and grow their facility, and to make sure they have a happy clientele.i have changed my stars to four stars because I received all my money back and it just shows that they really care about the customers satisfaction. I did not provide 5 stars due to the fact I have not personally been a customer who has expirience storing my property.
October 11, 2021
Google Public Storage Greg Parsons
Stored my goods here while building a house. Opened up my 10 x 30 unit and RATS have destroyed EVERYTHING. I MEAN EVERYTHING. They are offering me $ 250. for an entire house - mattresses. sofas, head boards, lots of boxes full of rat urine, dining sets, its all gone....... DO NOT DO DO BUSINESS HERE. They set rat trips inside our unit without or knowledge so they know about this problem. If others are having this issue lets get a class action against the national company,
October 10, 2021
Google Public Storage Dirty D
Thank you George for helping us out with everything!
June 17, 2021
Google Public Storage Alan Heim
June 1, 2021
Google Public Storage Jason McCracken
Natalie was amazing and gave me the best possible customer service I could imagine! She was patient and asked all my questions honestly and clearly. The unit I rented was clean, well kept and secure! I look forward to a long relationship with this Public Storage location. Thanks to Natalie! UPDATE! George at the front office was amazing and even though I moved out of the unit was gracious, kind, and so helpful! This is the storage location you’ve been looking for!
May 31, 2021
Google Public Storage Shari Tisch
I visited this property, was impressed by the helpfulness of their employee George. He showed me several units to help determine what size I will need when I get ready to move my household. Our family will be using this facility when we move.
May 17, 2021
Google Public Storage Bill Severyns
After renting both a 10 X 20 and 10 X 15 for about 6 months I found Rat feces covering my boxes and furniture in both units. The people who work there are friendly (however they did not get back to me after I left them a voice message concerning this). They have a definite rodent problem and I will not rent from this location again.
May 13, 2021
Google Public Storage James Turner
Property Manager was very helpful and very friendly. Will always store my belongings at this public storage.
April 29, 2021
Google Public Storage Tara Lockett
Excellent. George is friendly and has amazing customers skills.
April 29, 2021
Google Public Storage Kylee Motzer
Wonderful office staff! Extremely helpful!
March 29, 2021
Google Public Storage Jennifer Yager
March 18, 2021
Google Public Storage Kimberly Taylor
Natalie is top notch and she did a great job fixing my online reservation that was for a different location. She is very quick, personable, and easy to work with. I later worked with George and his patience with me was exemplarily!
February 6, 2021
Google Public Storage Christy Gile
January 24, 2021
Google Public Storage Jacob Fawcett
December 20, 2020
Google Public Storage Chris Barton
Clean, friendly, and secure.
December 20, 2020
Google Public Storage Shaunna Lee
They were wonderful, kind, and courteous! Would definitely recommend them and use them again!!
December 5, 2020
Google Public Storage Elaine Davis
Staff not helpful.
November 27, 2020
Google Public Storage Larissa C
George was super helpful. We've been using storage for about 6 months and we needed to change ownership from my sister to myself. He was super helpful and polite. Easiest transition ever!
November 17, 2020
Google Public Storage Kymmberly Martin
Natalie at maple valley public storage is amazing I locked my keys outta my car and she got AAA TO COME ... I am so thankful .. she's a wonderful person and I thank her a million timez!!!!!!!!!!!
October 31, 2020
Google Public Storage Mike Avis
Easy cheesy peasy. Truly easy to deal with, especially using the website. Very clean and the units are easy to navigate even pulling a trailer.
October 19, 2020
Google Public Storage Matt Robinson
Clean, efficient and friendly. I would recommend this location to my friends. Thank you.
September 19, 2020
Google Public Storage Meisha Wallace
I rented a unit for 2 months and had a friendly, easy, and helpful experience! The front desk gentleman always had a smile and a wave when I came through. I recommend this Public Storage location. Easy access and secure with the police department in the same parking lot.
August 2, 2020
Google Public Storage Sheilla Hagedorn
George and Bob are so friendly and their customer service is fantastic. Other storage facilities don’t always honor their “specials” these guys help you find them. Tried the new one in Covington and it was twice the price and they wouldn’t honor internet sales, even with the sign in their office. So I went to Public Storage, I highly recommend it! Don’t bother with anywhere else.
June 8, 2020
Google Public Storage Theresa Heim
We rented a 10x20 storage unit and the process was so simple. It took less than 15 minutes and everything was done following covid 19 guidelines. I highly recommed storing your items here because the police station shares a parking lot with the facility and they have an automated gate and security cameras. Honestly, our experience could not have gone any smoother or faster than it did and the customer service was perfect.
May 26, 2020
Google Public Storage Fred M
March 18, 2020
Google Public Storage wes deti
Clean and very secure.
March 17, 2020
Google Public Storage Erica Yoos
The property manager was very nice and helpful. I like that there are cameras everywhere, and that there is a security gate to get into the storage facility. The price was reasonable to me as well!
March 7, 2020
Google Public Storage Dustin Johnson
George was very polite and helpful. This location is very nice and secure. Very happy with my choice and would recommend to anyone, best prices in the area.
March 1, 2020
Google Public Storage thomas fenton
February 29, 2020
Google Public Storage Brian Dowling
February 22, 2020
Google Public Storage Sue Barrett
Very helpful and friendly, made the process super easy.
January 29, 2020
Google Public Storage Adrian Wilhelmsen
Bob was super helpful and accommodating in getting my storage rental setup. Facility is nice and clean with surveillance.
January 20, 2020
Google Public Storage Leona Lyon
George was very very helpful !! Made me very welcome !! Went though everything I would need !!
January 19, 2020
Google Public Storage Chris Pyle
Rented a 5x10 today. Facility is clean, easy to access with floor dollys provided. The manager, George, was very friendly and helpful.
January 13, 2020
Google Public Storage Bernadette Darby
George was fantastic!! I’ve never had a storage unit, went in a little apprehensive but he made the process so easy and smooth!! Very friendly, clean and welcoming facility, would highly recommend!!
December 30, 2019
Google Public Storage Jordan Jorrey
This place is a great storage facility. In a very safe part of town, right across from the police station which made me feel more comfortable. George is an awesome guy and will help you with anything. Great customer service. Loved this place.
December 29, 2019
Google Public Storage Brandy Clift
What an easy experience. Between the online registration and Grorge's amazing customer service, I was in and out of there in 15 minutes. The facility is clean and secure. Thanks George!
December 29, 2019
Google Public Storage Bob
George was friendly and helpful. All aspects of the rental were explained, and an explanatory tour of the unit was included. In and out in 15 minutes.
December 16, 2019
Google Public Storage DeA Moore
They raise rent $50 every 6 months.
December 12, 2019
Google Public Storage Nikk O'neal
December 11, 2019
Google Public Storage Julie Schoenberg
Friendly and clean storage with good prices.
December 3, 2019
Google Public Storage Clyde Sadang
Awesome customer service
November 22, 2019
Google Public Storage Jessica Green
Fantastic experience! Great customer service, quick set up, and really nice storage units.
November 18, 2019
Google Public Storage Matthew Gerken
Overall, a very good experience. George was very helpful and made it a smooth and easy process from start to finish.
November 9, 2019
Google Public Storage Tanner Hand
The guy in there was a very nice guy pleasure working with him
October 28, 2019
Google Public Storage June B
I am a returning customer. I drive a little further to get to this facility because it is always a great experience. The Manager George is outstanding, super informative, nice and helpful. I would refer anyone to him and this facility. Facility is always clean, secure and carts are so easy to get to. 5 STARS all the way around.
October 26, 2019
Google Public Storage Kirsten Kovacevich
I've always been treated fairly and well here, and I enjoy the staff.
October 15, 2019
Google Public Storage Roger Nill
George & Bob do a great job! I recommend!
October 14, 2019
Google Public Storage Aaron D
I had a very positive experience with this storage facility. I am renting a unit for my dog rescue, Old Dog Haven, to keep their branded merchandise and event materials and George was very helpful. He found us a unit just right next to the elevator which will be so convenient as I'll have to be going in and our quite a bit. Thank you, George!!!!
October 6, 2019
Google Public Storage Andrea Letcher
Just moved stuff into public storage today. Kyle talked to me about all my options and helped me find the perfect size storage unit. When I got there, George was very helpful and walked me to see the storage unit before moving everything in. Both employees were transparent about the costs before I signed anything and didn't pressure me to spend more than I was willing. It's nice to have the police station right across the storage facility too for added security!
October 1, 2019
Google Public Storage Pamela Dear
September 21, 2019
Google Public Storage Stacy Milligan
I had an excellent experience with George at the Public Storage in Maple Valley. He was very pleasant, knowledgeable and made the entire experience quick and smooth.
September 17, 2019
Google Public Storage cassandra koler
September 7, 2019
Google Public Storage Jessica Geib
Just moved my trailer in today and am really excited about this location. George was very kind and helpful with getting everything set up. Between the location (right by the Maple Valley police) and George's helpfulness, I feel very confident in storing my trailer here.
August 31, 2019
Google Public Storage Jay Lindstedt
George was great. Awesome customer service!
August 30, 2019
Google Public Storage Barry Baumann
Great storage at a great price! Easy access and secure!
August 29, 2019
Google Public Storage Carole Redman
Great facility. Nest & clean. Super knowledgeable property manager.
August 12, 2019
Google Public Storage tawni wahl
George was very friendly and helpful he got me in and out quick. Very pleasant experience.
August 6, 2019
Google Public Storage crystal bare
July 21, 2019
Google Public Storage Chris Mentzer
George was professional and made the process quick and easy. Highly recommend.
July 10, 2019
Google Public Storage Lena Malvar
We store here for 6 years everything is good here Bob is excellent helpful and you should store here..highly recommeded..thank you..
July 7, 2019
Google Public Storage Colten Krauter
First impressions are great. We checked out another option in the area and we found much better prices here. Everything is very clean, I like the surveillance, and Bob was very pleasant to work with.
June 24, 2019
Google Public Storage Lena Carkeek
George was fantastic! It was quick, easy, and he took the time to show me different units to make sure I was getting the right one! Would definitely recommend!
June 22, 2019
Google Public Storage kristine wiles
Expensive
June 9, 2019
Google Public Storage Susan Schmitz
The process of renting a storage unit was stress-free and George was very professional and friendly. The property is clean and well-lit.
June 7, 2019
Google Public Storage Megan Pellette
George was very friendly and knowledgeable. He couldn’t have been more helpful! The process of obtaining a storage shed was quick and painless. Thank you George!!
June 5, 2019
Google Public Storage Luis Ponce
Friendly staff, clean facilities, plenty of space to maneuver a moving truck reasonable prices.
May 29, 2019
Google Public Storage Shantell Ripplinger
Very clean facility. George is always extremely helpful and friendly.
May 19, 2019
Google Public Storage Ed Bennett
George, the manger, was extremely helpful and knowledgeable. Thanks George!
May 19, 2019
Google Public Storage J C
Good management good customer service. George was very helpful
May 18, 2019
Google Public Storage Frank David
Overall decent storage units
April 19, 2019
Google Public Storage Josh C
George was very helpful. It was quick and painless. The unit I ended up getting is indoor. Very clean and dry.
April 14, 2019
Google Public Storage Ana Sebok
April 10, 2019
Google Public Storage Kyle Paxton
Excellent service
March 24, 2019
Google Public Storage Michael Matava
I started the reservation online and it was quick and easy to do. I was contacted by George to confirm my reservation. Once I arrived, George was incredibly friendly and took the time to show me the space, explain the policies and ensured I was getting the space I needed. The facility is secure and very clean. Very positive experience!
March 15, 2019
Google Public Storage Michelle Currier
I moved to Maple Valley area and needed to store my stuff. Bob and George were fantastic and helpful through the whole process. I even need change sizes of my unit after paying and Bob helped me do that with no fuss. which was truly appreciated. These 2 men are great, I love that the police dept is right next door the place is surrounded with good quality camera and security system. Thanks for the outstanding help. I feel my stuff is safe there.
March 9, 2019
Google Public Storage Andrew Danhof
Very nice manager but has a rat problem, over 50% of our unit was covered in rat urine and poop. Many items are also chewed up. Really upsetting.
March 2, 2019
Google Public Storage Andrea Eshleman
Very clean facility & friendly staff. George was great! Very sweet, sincere, & helpful when assisting us in upgrading to a larger storage unit!
February 28, 2019
Google Public Storage Leaine8ny Crashu
George was very helpful he walked us through the whole system. Hes very people friendly
February 27, 2019
Google Public Storage Stacy Hammett
Bob;) at Public Storage in Maple Valley was accommodating, thorough, and kind during an extremely stressful move for me!!!!! With the recent snow we had....Bob offered to shovel in front of my newly rented storage unit (ansecind time) to ensure my access was without any issues. Extremely grateful for the help and grace. I would highly recommend this facility.
February 27, 2019
Google Public Storage Jon Ingroum
Good place to storage your random items. Never had any problems with management or tenants.
February 25, 2019
Google Public Storage BigxChedda -
My guy George was super helpful with us and helped us pick the perfect size unit for the items we had to store!!
February 23, 2019
Google Public Storage Alicia Lauer
I needed a place to store my things while waiting for my new place to be ready and George was so kind and accommodating, I was not sure which size to get and he showed me the storage size and explained the best way to maximize the space. Very sweet guy who does a fantastic job running this maple valley storage. I’ll definitely be back in the future for my storage needs!
January 29, 2019
Google Public Storage glen peters
Tony is awesome
January 26, 2019
Google Public Storage Kit Kat
I am a returning customer to Public Storage. I must say at George in Maple Valley, WA Rocks! He gets 5 stars for exceptional customer service. From the time I walked in, to viewing storage unit and then finalized electronic forms... I was out of there in less than 15 minutes tops. George made my day and I'm so glad I got a storage in Maple Valley, WA. I highly recommend this business to everyone needing a storage with reasonable rates.
January 7, 2019
Google Public Storage June Broussard
Best storage facility I have been in. Manager George was efficient, professional and very thorough and pleasant. Didn't take a long time for paperwork. I feel my items stored are safe and secure.
December 21, 2018
Google Public Storage Whiskey Juliet
I worked with George to get a storage unit set up after relocating to the area. Due to things beyond my control I had to change my schedule to meet with George a couple different times. George was very accommodating and adjusted to make sure it worked for me. When I arrived he showed me the unit, explained everything clearly, and got me into the unit and ready to go in a quick, efficient manner.
December 12, 2018
Google Public Storage Cody Quinn
Good experience, nice to have storage supplies on site as well.
November 14, 2018
Google Public Storage Matthew Reynolds
George was fantastic in getting me set up and oriented. Facility seems fine. -1 star for Public Storage's mandatory insurance rule. The stuff I am storing has near zero market value, so paying monthly insurance remium feels like a rip off.
November 10, 2018
Google Public Storage Michelle Wheaton
George was fantastic, found us a space that fit ours needs.
November 4, 2018
Google Public Storage Janine Coffman
Excellent experience, George was very kind and professional!!
November 3, 2018
Google Public Storage Rod Saper
October 25, 2018
Google Public Storage Patrick Armstrong
Excellent Storage Facility! I really cannot say enough about the service at this Public Storage; George, who is the on-site manager, is very friendly and accommodating. Also, the District Manager Jim is a pleasure to work with. Both George and Jim went above and beyond to make sure my unit did not go to auction after not being able to reach me for a couple months (I was out of the country and my auto-pay card was cancelled by the bank because of suspected fraud). I could not be happier with my experience here - if they have an opening and you need storage, bring your business HERE.
October 20, 2018
Google Public Storage Matthew Tubbs
George has been great!! I had one unit and needed a spot for my trailer. I had to come back to George who of course helped me out and was very friendly. I highly recommend this Public Storage location.
September 8, 2018
Google Public Storage Travis Parker
Very kind and helpful service. Manager made sure I got exactly what I needed for a terrific price!
September 2, 2018
Google Public Storage George Morris
Fast, friendly, and efficient service. Clean and well kept environment.
August 18, 2018
Google Public Storage Mommy Bunny
Great customer service! The facility is clean & secure & the application process was very efficient. Thanks, George!
August 4, 2018
Google Public Storage Mark Dige
George the property manager was very pleasant and made the rental initial process quick and easy. The property is clean and well maintained.
August 4, 2018
Google Public Storage Michael HUNT
Fast and Friendly
July 15, 2018
Google Public Storage Maria C Mayorga
Great convenient location. Heat service.
July 14, 2018
Google Public Storage Margaret Silverman
Friendly, knowledgeable and efficient with getting us signed up and out the door..
June 30, 2018
Google Public Storage Daina Guiberson
This storage facility is very clean, the man who works here is extremely friendly and helpful. they have internet deals for 1$ and have inside and outside storage with climate control.
June 20, 2018
Google Public Storage Herschel Hudson
June 3, 2018
Google Public Storage Heidi Payne
Lovely time renting a unit, George is delightful and we felt extremely safe in that location.
May 24, 2018
Google Public Storage Jongjay Liou
George is very nice and very patient helping me to get a storage. He did a great job and answered all my questions.
May 14, 2018
Google Public Storage Joy Harrish
May 13, 2018
Google Public Storage Kris Thomas
George was helpful and property is in a good location close to the highway + safe with the police dept next door.
May 11, 2018
Google Public Storage Sammi Camerer
May 5, 2018
Google Public Storage sara mahan
George was very helpful and informative. Price was just right and great location. Happy with the service :)
April 21, 2018
Google Public Storage Marc Doerschel
Easy process to check in all terms were efficiently explained and easy to understand.
April 19, 2018
Google Public Storage King Khaos
George was very helpful and extremely nice. It was simple to find the storage that would work best, and then George worked quickly to get everything finalized. Excellent customer service!
April 13, 2018
Google Public Storage Michael Munsinger
Excellent customer service and quick and easy paperwork. We were in and out in no time. Thanks George!
April 12, 2018
Google Public Storage Brian Cawthorn
Fast and proffesional
March 30, 2018
Google Public Storage jake butler
George is a really nice guy. I came later in the day about 20 minutes short of closing time and he was very welcoming. He showed me the unit which looked great and gave me the run down of the security which also was very reassuring. If you got to store your stuff come see george hes a great guy.
March 17, 2018
Google Public Storage Katrina Tiffany
March 1, 2018
Google Public Storage Chris Sadler
George was extremely friendly and made me feel like I was at home. The process was quick and simple.
February 23, 2018
Google Public Storage Larry Tillotson
Excellent service 👍🏼👍🏼
February 20, 2018
Google Public Storage Ron DesMarais
Quick rental, very helpful
February 17, 2018
Google Public Storage muckygrimes
January 3, 2018
Google Public Storage Stephanie Bokor
George, the site mgr is very helpful, knowledgeable and has exceptional customer service skills.
January 3, 2018
Google Public Storage Joel W
Excellent service, clean facility, easy access. Linda was very helpful and supportive throughout the process.
December 8, 2017
Google Public Storage Yo What
December 1, 2017
Google Public Storage Thomas Evans
George was great. Very nice and efficient. The location itself it also very conveinient and secure.
November 18, 2017
Google Public Storage Alyssa Smith
Manager is great, he was always helpful!
October 10, 2017
Google Public Storage Timothy Kusherets
I was working with Linda today and she was amazing she is articulate and succinct but assigns enough information to make moving stuff into a storage facility a pleasant experience.
October 3, 2017
Google Public Storage Tina S
BEWARE of price increases!!! Our rent increased from $226/month to $309/month in less than 3 years for a 10X20 unit. There is a 20% late fee if paid after the 5th of every month. We used this place due to our military overseas move thinking we would return to the area in a few years and use the stuff we put in storage. We never expected so much increase in the rent amount. Had we known we would have explored other options.
September 28, 2017
Google Public Storage Richard Weiler
Clean units and helpful personnel. Linda and George are great.
September 26, 2017
Google Public Storage Ray Clark
Very friendly establishment with A+++ profesional services.
August 21, 2017
Google Public Storage Jillian Channing
Great facility: clean, protected, climate controlled and very affordable! George was very detailed and gave me a tour of my unit and was a pleasure to work with while setting up my account! I really like the feel of this place over some of their other local competitors. Will definitely be recommending to others who are looking!
August 13, 2017
Google Public Storage Maddy Allison
We just started renting and the process to figure out which unit is best for us was very easy! George was the employee who helped us and he answered any questions we had plus everything he did he did with a smile. Overall really amazing experience! I would highly recommend.
July 13, 2017
Google Public Storage Yvonne Verbraak
I felt like I was being welcomed into the family from the first phone call! That was really nice in this age of indifferent customer service. The facility seems clean and I'm happy that it's next door to the MV cop shop.
July 5, 2017
Google Public Storage Brian Fort
Facility is very clean and easily accessible. Both George and Linda were very professional, efficient, and personable to deal with.
July 4, 2017
Google Public Storage Randy Hammett
Rented a space here. Alicia was very helpful and friendly.
May 27, 2017
Google Public Storage Lynn Broadhead
Best manager. Went the extra mile. Corporate I give 2 stars, but this place treats it's customers well. Very clean also.
May 27, 2017
Google Public Storage Mrs. Berry
Clean friendly place, very safe location next to the police station. Manager very helpful.
May 7, 2017
Google Public Storage Thomas Horne
Units a very clean. Payments are easily maid online. Police department is right next door for added security.
May 6, 2017
Google Public Storage Carla Clark
Great facility with amazing customer support! So pleased to be in a convenient, clean and safe location and we will always have immediate support if needed.
April 24, 2017
Google Public Storage Bill Scopis
Great location and the staff is fantastic, live in the area and wouldn't use anyone else
March 24, 2017
Google Public Storage Randy Spring
Clean and convenient
March 5, 2017
Google Public Storage Julie Jarvis
Super easy to sign up for our unit. George even gave me the first month for $1! Website said half off first month, so this was a super great surprise!
February 2, 2017
Google Public Storage Jim Dalke
Nice service and good rates
February 1, 2017
Google Public Storage Sergio Vargas
Very friendly service always willing to help
January 31, 2017
Google Public Storage Earl Rogers
January 21, 2017
Google Public Storage Heidi Burke
DONT USE this facility....I got behind paying after I lost my job...they cut your lock and lock you out, which I understand...what is not right is they stole some of my stuff, and some is not replaceable.
January 1, 2017
Google Public Storage Rachel Knowles
December 12, 2016
Google Public Storage Kylie Johnson
December 5, 2016
Google Public Storage Nyssa Schlager
December 5, 2016
Google Public Storage Chad Powers
Extremely Pleaserable experience.. Can't get better customer service, just a great place..
November 29, 2016
Google Public Storage Rocky Stone
The gentlemen helping us sign up was informative about exactly what are costs were, and we were in and out very quickly
November 22, 2016
Google Public Storage Evie Rudstrom
Called for a quote and they followed through. It was amazing customer service.
November 5, 2016
Google Public Storage Joshua Clements
Very helpful and polite.
October 12, 2016
Google Public Storage Brian McNeil
Professional, friendly service. Left with confidence that personal belongings would be protected to the best of any storage facility.
October 3, 2016
Google Public Storage Laura Houser
George the manager was professional, friendly, and helpful, and made our experience a very positive one compared to other storage facilities in the area. I would go nowhere else.
September 24, 2016
Google Public Storage Bob Aris
Very clean, dry, and very helpful and courteous staff. Will go back again if we need extra storage.
August 21, 2016
Google Public Storage Michele Schlipp
What a great experience. George the manager was very nice and helpful. Got us through the process quickly and started to unload our stuff and back home in less than an hour. Thanks.
August 6, 2016
Google Public Storage Joanna Gursley
George was extremely helpful. He was able to answer all of my questions and was very through. He also has a great sense of humor!
July 14, 2016
Google Public Storage Darryl Doak
Poor customer service. Rude receptionist.
June 28, 2016
Google Public Storage Kurt Weis
June 11, 2016
Google Public Storage Rick Arena
Excellent service
May 27, 2016
Google Public Storage Jaclyn Brunette
George and justin are great!!!! Best storage place ever !!!!
May 27, 2016
Google Public Storage Chris Dimas
May 27, 2016
Google Public Storage Deane Work
Extremely helpful, great Customer service.
April 27, 2016
Google Public Storage Tony Brooks
April 20, 2016
Google Public Storage Gaston LeGránc
George is a very accommodating property manager who took the time to explain and find the perfect fit for my needs in a storage unit. Friendly service, great location and I have no doubt that if I need help moving to another unit as the need arises George will be right there to help! Thanks mate.
April 5, 2016
Google Public Storage Kathleen Trovesi
George is very helpful. Thank you.
April 3, 2016
Google Public Storage Jay Bruesch
Manager George is very professional and helpful, George has assisted several times and I appreciate it, will be back for further business.
March 15, 2016
Google Public Storage McKayla Larcade
Great customer service! Super prompt response after reserving a unit online! George was very helpful Making sure we had everything we needed!
March 8, 2016
Google Public Storage Yvonnesong JesusSaves
February 13, 2016
Google Public Storage Jared Tate
I just moved from a different public storage that I was in for six months. I bought a lock from the old public storage that still has the sticker on it and this location requires a different type of lock. All these little surcharges add up to quite a bit of money coming out of pocket just to move from one location to the next.
February 8, 2016
Google Public Storage Tin Man
January 22, 2016
Google Public Storage Christina Barnett
It was great, the gentleman was very friendly we had a good conversation and laughed the whole time! It was quick easy and fast, would definitely recommend to my family & friends
January 9, 2016
Google Public Storage vincent arredondo
December 12, 2015
Google Public Storage Daniel Gonzalez
I signed up online for the savings, I was called about 10-15 mins later by George. He was very helpful and wanted to make sure my storage experience was great. We discussed what I might of been looking for and told me to come by. When I met George he was very nice and helpful, he gave me suggestions on covers, and a device to keep moisture out of my unit. We looked at my unit and he gave me necessary lock and keys and code. Overall George is very helpful and will be a huge help for anyone looking to get a storage unit.
November 25, 2015
Google Public Storage Tasha Dodson
Great customer service. Very clean location.
November 12, 2015
Google Public Storage Pete Maxwell
Linda was very helpful. She walked me through potential storage units so I could see which would best fit my needs. Thank you!!!
November 8, 2015
Google Public Storage Doug Young
Totally UNSAFE and unsecured storage. This place is rundown and mismanaged. The place is not maintained in any way. A prime example of this is the lack of lighting. I just moved in and went there for the first time at night. I noticed how dark it is everywhere. I took a count and of the 27 outdoor light fixtures, only 5 were working. "Is that a person lurking around my car ready to attack?... I wouldn't know since it is pitch black everywhere!" That many lights don't go out over a month or two...more like several years! Also, I have an indoor unit, with a "secure" keypad door. The problem is one of the two doors does not shut properly (which they informed me when I did my walk through) and so it is always unlocked. They have no plans to fix this either. I asked about the issues and the property manager George got really angry that I would bring up these concerns. I know I won't let my wife go there at night and I will be moving out this week.
October 31, 2015
Google Public Storage Rebecca Brisbin
George, the property manager, was absolutely wonderful. It's my first time getting a storage unit, he was kind, friendly, and explained everything thoroughly. He was patient with my questions and answered them to my complete satisfaction. Thank you.
October 10, 2015
Google Public Storage Theresa Bigelow
Very friendly and paperwork processed quickly. Clean and well lit
October 8, 2015
Google Public Storage Lena W
Professional, friendly atmosphere.
September 22, 2015
Google Public Storage Jason Bonds
George made my experience as easy as possible. He walked me through everything, gave me a tour of the facility and was nothing less than friendly and professional at all times. I feel confident that my belongings will be safe and secure during the time that they are stored there.
September 21, 2015
Google Public Storage Ken MacAaron
I have recently had to upgrade my 5'x15' storage area to a 10'x10' area. As noted previously, security is excellent, and the manager (George) was extremely helpful. Additionally, as he noted, the downstairs areas are not on a sealed slab. This was useful to me as I will make accommodations to put in dunnage to lift cardboard boxes off the floor and put in "absorbents" to reduce humidity in my space. George also took time to demonstrated the "lock" (the same one I had used in the upstairs area) needed to be pushed in further (rather than jiggled outward) to engage the tumblers to lock the "bar" on the door. The building still needs to upgrade it's second transportation dolly, but as I picked a good time to "execute" my transition, this was not a problem for me Overall, another excellent experience with the Maple Valley facility.
September 6, 2015
Google Public Storage Paul Klein
George is a really nice guy, will help you with all of your storage needs!
September 6, 2015
Google Public Storage Alexander Wilkens
Some confusion about the locks at first, but we got a decent sized unit by reserving online at a great price on the first floor. Overall satisfied with the result, but very unsatisfied with the surprise fees involved with signing up. After being quoted one price up front, we were then surprised by the admin fee of $22 or so (which I can accept, but more fees cropped up). Then locks were required, but not just ANY lock, it had to be the cylinder lock provided by Public Storage for $19.99. after inspecting other units, I discovered that other people were not using the cylinder lock, they had simply found a metal insert for the doors that let you use regular locks. Very displeased that this was required, especially when the paperwork says I am liable for my own possessions AND that at the end of the paperwork it clearly states that the occupant must supply a lock that the occupant deems fit to secure their possessions. After picking up my own lock, the associate still refused to allow me to use my own and required I buy the Public Storage lock. Also annoyed that renter's insurance is required - if I'm liable for my own belongings, I should be allowed to elect whether I want my items financially covered or not. I'm sure there are other reasons for this, but still annoying.
August 28, 2015
Google Public Storage Rhonda Zuraff
George was friendly and knowledgeable during my initial encounter with this facility. My unit was clean and easily accessible. Though I have a few caveats that should be known, however... 1) I don't like being quoted one price on the phone only to be charged more than double that price upon execution of their contract. I was quoted on the phone the total amount required at move in was $23. When i went in to sign the paperwork to rent a unit, i was then told about the mandatory lock purchase fee and that an additional insurance fee was also mandatory. 2) I specifically asked if i could use my renter's insurance for this purpose and was told that renter's insurance does NOT cover offsite storage facilities. This was not true as my insurance does in fact cover my rental storage unit. When i returned to request this charge be refunded, they had me sign opt out paperwork and informed me that the insurance charge would be returned via a corporate check in the US mail for a prorated amount of only $2. This charge was paid by me in cash the day i signed paperwork. My refund should have also been in cash for the full amount i paid, not a prorated amount. I should have been offered the opt out paperwork initially and not forced to purchase something i already had especially when i asked about this directly. That's just bad business and a rather sketchy way to make money in my opinion. All charges should be conveyed over the phone when the inquiry to rent is made. That did not happen. Hidden charges or hidden information is not the way to earn the trust of potential customers. 3) In addition, my daughter attempted to rent her own unit with the $1 move in special and was denied a unit because we are related, though we live in separate cities and not at the same address. I was livid when i went in with her to rent her unit only to have George deny her the same deal i received because she's my daughter and has the same last name as me even though her license proves we don't live together. He basically accused us of trying to scam him, to which i took great offense. 4) The door to my unit does not stay up. It rolls down to head height unless i wedge something in to hold it up. 5) The outside light above my unit is broken (as are other lights on my row). When i asked if these will be repaired, George told me they're on "the list" of repairs needed at this facility. It's been a few weeks and they're still inoperable. This should be repaired immediately as safety is an issue without proper lighting. I have to use a flashlight to see anything if i go to my unit after dark. Isn't that something our rental fees help pay? Paying my monthly rent isn't on any list, it's just a requirement if i want to access my stuff. How long have these broken lights been on "the list"?
August 23, 2015
Google Public Storage Carolyn Stiver
very good service! clean facility and helpful people!
August 14, 2015
Google Public Storage Angela Krakow
George was wonderful and extremely helpful listing through all my items to make sure I was getting the correct sized unit and added helpful tips to keep my items clean. Excellent customer service overall. Wish all my customer services were like this. Thanks George!
July 28, 2015
Google Public Storage Sharon Osborne
I got a screaming deal on my first month to rent my storage unit! When I arrived to check in, George was beyond helpful. I have not received such great customer service in a long time. George was knowledgeable, swift and caring. The location is convenient, clean and in what appears to be a safe neighborhood. I would refer any one I know to use this Public Storage location.
July 26, 2015
Google Public Storage Simone Odegard
George really helped make moving easier for my husband and I! He helped me find a unit that would fit our furniture, as well as, helped make sure we were still in our budget. He also had excellent communication skills leaving me with no questions or confusion. He was extremely friendly and you can tell he really cares about his customers. I highly recommend coming to this location for your storage needs!
July 16, 2015
Google Public Storage Donna White
My wife called Public Storage and was quoted $22 + $1 to move-in. I say great and send my wife to go pay and sign up. Then the manager told her that purchasing their insurance and lock were mandatory. She signed up and then told me the charges 5 minutes later and I asked her to go back and cancel the unit because they lied to us and tricked us into coming down just so they could upcharge us. When she went back 5 minutes later the manager was extremely rude and refused to issue the refund until my wife couldn't take it anymore and started crying. Then the manager all of sudden could issue the refund after he did this to my wife. However, he said we would still be turned over to collections. Keep in mind that we never took possession and my wife attempted to cancel this scam only 5 minutes after she left the storage unit. If this is the way they do business on the front end I would look out for other tricks and scams along the way. Just horrible that they have people working there that have no respect for customers.
July 6, 2015
Google Public Storage Kevin Davis
Needed a place to park an extra car for a while, and the location and price were both selling points. Service was both professional and friendly. Paperwork was over the top, but maybe that's just the way it is at all storage facilities; hadn't used one in decades. Overall a good experience so far. We'll see how things go along the way and especially at the end.
July 5, 2015
Google Public Storage Logan Merrill
Fast and easy service. Linda was awesome to work with.
June 30, 2015
Google Public Storage Marcus Featherton
Update: lost my code. Came in yesterday and Amy was very nice. Helpful and attentive. The teams here are great! Always been great here. Clean, polite and friendly. I recommend George or Linda to anyone who needs storage in the area
June 30, 2015
Google Public Storage Dee Lovie
I really liked the friendly clerk. I think her name is Linda. She was very knowledgeable and explained the options.
June 11, 2015
Google Public Storage Carrie Osbourn
Clean unit, fast service. George is very professional and courteous.
May 28, 2015
Google Public Storage Wenda Coronel
The staff at this facility are absolutely amazing! Kind, courteous and knowledgeable! Very clean facility as well! Will definitely recommend them to everyone!
May 28, 2015
Google Public Storage Sung Oh
George is great. totally worth renting here. always ready with a smile to help!
April 12, 2015
Google Public Storage Cory Cavitt
great service!
April 10, 2015
Google Public Storage Sean Brandel
March 21, 2015
Google Public Storage Kristi Evans
Had wonderful experience and all my questions answered. Love that Insurance is mandatory! George was the Office personnel there today and he was also very helpful and wonderful. Thanks for making this such an easy transition for me!
March 15, 2015
Google Public Storage Manny Choi
Quick, easy and concise. Don't like having to buy a $19 lock tho and mandatory insurance.
March 1, 2015
Google Public Storage Jim Doherty
Great service from George - friendly, efficient and knowledgeable!
February 21, 2015
Google Public Storage Michelle Gitchell
George was super helpful and friendly. Move in was a snap!
February 7, 2015
Google Public Storage Corey Leurquin
Great customer service!.....Easy!
February 7, 2015
Google Public Storage Jon Baker
George was very helpful and got me checked setup very quickly.
February 6, 2015
Google Public Storage Jesse Houfek
Super clean and the nicest manager I've ever met.
February 3, 2015
Google Public Storage Annette Garner
Several days ago I rented a locker and George was the property manager that helped me. He was so helpful and so kind and understanding. It was a pleasant experience and eased my mind and answered all my questions. I do recommend Public Storage to do business with. Thanks, George for all you help. Annette Garner
January 30, 2015
Google Public Storage Janet Dalling
George was wonderful kind and very helpful would come back again if I stilled lived here thank you so much for your service
January 23, 2015
Google Public Storage The miss adventures of Truffles and Vegas
George is an awesome property manager great customer service!
December 17, 2014
Google Public Storage Andrew Johnson
I was pleased with the unit and the response to the reservation process. I was called promptly and was told I could come in to sign paperwork at any time despite not needing the unit for a week. When I arrived I was taken care of promptly and courteously. We looked at the unit and the manager handed me the key. I asked if I should pick the key up a week later when I actually needed the unit. She responded by saying no need. Billing is likely planned by corporate, but in my mind this is really where things fell apart. Getting a storage locker they quote per month, then tack on a lot of extra fees which I always find distasteful. Have to use our lock, that's a charge, one time admin fee (That one I can at least accept), and yes I did buy some supplies. The paperwork has no start time and only states that the bill is due at the beginning of the month for the full price. When it came time to ring me up it was way more then a prorated month would be (it seems like I was charged for a full month from the get go even though I only wanted to start on the 20th of the month. Then it says the next month is due at the beginning of January and that I have a negative $100 balance. Crappy way of doing business IMO but they were the only option in the area with a large enough unit available. Really had mixed feelings about this transaction. Friendly service.. Really wonky fee structure. We will see what they try to charge me next month.
December 2, 2014
Google Public Storage Steven Sanders
Great Mattison great she is my fav
November 29, 2014
Google Public Storage Tyler Wildman
Talked to Bre on the phone today. She was GREAT! She was really knowledgeable, and was helpful in choosing the right options for storage for my up and coming home business. The property is beautiful and well kept. Thanks Bre for the great customer service.
November 28, 2014
Google Public Storage Alani Vierra
Helped a friend find a storage unit here. Ariel was very helpful and gave great service. I would recommend this location to anyone needing storage.
November 24, 2014
Google Public Storage GiGi “G” Herrington
Good customer servive. Fast too and detailed and clear information.
October 15, 2014
Google Public Storage Alie
I recently came in to see different sizes of the units and prices accordingly. Bry took her time to show me around and was very knowledgable on what unit fit my needs. It's great to finally find a company that works with their customers well.
September 29, 2014
Google Public Storage Laura Byeman
Great facility! The team there was super helpful and friendly! Especially Zach!! Thanks for making our experience an enjoyable one :)
September 28, 2014
Google Public Storage Amy Snorsky
September 22, 2014
Google Public Storage tina Schlorer
We had the best experience, Lorena was the best. Very helpful and informative. I hope your employer knows what a great employee you are, and I think your a lovely person a rare find these days!!!!
August 10, 2014
Google Public Storage aaron horton-poxton
Great job
August 3, 2014
Google Public Storage Andrew & Megan Charvet
Great experience with excellent customer service!
July 31, 2014
Google Public Storage Holly Hamilton
Liz was amazing. Great service!
June 25, 2014
Google Public Storage P S
Great location, great customer service. Heidi was very helpful.
June 10, 2014
Google Public Storage Darrin Helvig
Heidi was very courteous. And helped me with packing paper
May 10, 2014
Google Public Storage Jasmine Young
I needed some storage, and kimi was so gracious in helping me, would recommend, this store, so very helpful
April 29, 2014
Google Public Storage Benjamin Sandoval
Heidi provided me with great customer service
April 21, 2014
Google Public Storage Ramon Mayo
The team here is great recommend this place to everyone. If you need storage I the area Heidi is the person to see
April 2, 2014
Google Public Storage Stevie Hill
Very nice respectful staff. The property is very well kept and the units are very nice. I would recommend this storage to my family and friends
March 29, 2014
Google Public Storage Meggin Gardner
Liz was very helpful, friendly, and welcoming. We were quite pleased that the storage we needed was available with a discount on our first month, and at a rate that was comparable with other local storage. Thank you for your quick and friendly help!
March 28, 2014
Google Public Storage Brian Halloran
Heidi was very informative and offered great customer service
March 27, 2014
Google Public Storage Jennifer Morrow
Team is good facility is awsome
March 25, 2014
Google Public Storage Daniel Sterra
The team here is great. Have worked with both Heidi and Maddison. Both were super nice. It is always clean and my stuff has been kept extra safe with the police department right next store. Thanks Public Storage!
March 25, 2014
Google Public Storage Cory Ellis
These guys are great! Auctions run very smooth. Type Zach.
March 25, 2014
Google Public Storage jD Drewer
Zachary and all of his employees were fantastic. I would recommend them to anyone
March 25, 2014
Google Public Storage Joe Rottinghaus
The people here are great perfect employees bend over backwards to help you recommend it to anybody
March 20, 2014
Google Public Storage Julian Brooks
Needed to just pick up some quick supplies, rope, tape etc. and I ended up getting a unit as well ! Heidi was excellent help and I received the best customer service i've ever gotten in my life !
March 12, 2014
Google Public Storage Kate Goodrow
Heidi checked me in, very friendly and informative.
March 11, 2014
Google Public Storage ryan bell
Heidi is supper she is always smiling and willing to help !!
March 8, 2014
Google Public Storage Ryan Duncan
Heidi is very helpful and has an awesome personality
February 19, 2014
Google Public Storage Jessica Anderson
Heidi was awesome. A real big help! :)
February 11, 2014
Google Public Storage Chris Fink
Heidi was awesome and very helpful
December 10, 2013
Google Public Storage Jennifer Frazier
My mom and I needed to get a storage unit on very short notice. We went to a few other places and maple valley was far the best! The manager was very friendly and helped us to understand the different storage sizes and prices. She had great customer service. I recommend this place to anyone looking for friendly helpful service!
October 10, 2013
Google Public Storage Chris Ossewaarde
I stopped at the public storage in Kent and the Office sign said closed, So I came to Maple Valley and the manager was Great!!! She helped me figure out what kind of boxes to get to finish up my packing. Very friendly and great customer service.