Public Storage Self-Storage Units at 18926 Highway 99, Lynnwood, WA

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Office Hours
Mon-Fri 9:30 AM - 5:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Boat Storage
- Car Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- RV Storage
- Small, Medium & Large Storage Units
Office Hours
Mon-Fri 9:30 AM - 5:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Boat Storage
- Car Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- RV Storage
- Small, Medium & Large Storage Units
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5'x5'Online only price$ 39/moSmall 5'x5'- Inside unit
- 1st Floor
$ 39/mo $49Best Price Label -
5'x7'Online only price$ 47/moSmall 5'x7'- Inside unit
- 1st Floor
$ 47/mo $59Best Price Label1 unit left! -
5'x10'Online only price$ 56/moSmall 5'x10'- Inside unit
- 1st Floor
$ 56/mo $70Best Price Label -
5'x15'Online only price$ 94/moMedium 5'x15'- Inside unit
- 1st Floor
$ 94/mo $117Best Price Label -
5'x15'Online only price$ 95/moMedium 5'x15'- Outside unit
- Drive-up access
$ 95/mo $118Best Price Label1 unit left! -
10'x10'Online only price$ 116/moMedium 10'x10'- Outside unit
- Drive-up access
$ 116/mo $145Best Price Label -
10'x20'Online only price$ 150/moParking 10'x20'- Uncovered parking
$ 150/mo $187Best Price Label -
10'x25'Online only price$ 291/moLarge 10'x25'- Outside unit
- Drive-up access
$ 291/mo $363Best Price Label -
10'x30'Online only price$ 355/moLarge 10'x30'- Outside unit
- Drive-up access
$ 355/mo $444Best Price Label1 unit left!
Nearby Self-Storage Locations
Self-Storage Near Lynnwood
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
See what fits in different storage unit sizes
Lynnwood Storage Units On Pacific Highway
For cheap self storage right on Highway 99, this Public Storage in Lynnwood is the place to go.
On the west side of Pacific Highway/WA 99 just south of 188th Street is where customers will find a great selection of cheap storage units, including indoor storage units, outdoor storage units and even individual storage locker rentals for smaller loads.
Heading out to nearby Lynnwood Park for kids' practices or games, or maybe just to hit the skate park? Use a 5x5 storage unit to keep baseball gear, tennis equipment, softball gear, soccer gear, skateboards, helmets and pads all organized throughout the year.
Situated in a popular commercial and industrial area, local businesses up and down Highway 99 can use a 10x20 storage unit to hold everything from extra office furniture to extra office equipment and surplus inventory.
Families throughout Edmonds School District that are gearing up for a big move can use a 10x30 storage unit to pack up an entire five-bedroom home, all in one place.
On site, there are spaces for vehicle storage, boat storage and RV storage, as well as enclosed units large enough to hold most cars, trucks and SUVs. The manager of this location lives on the premises and the storage area is gated with keypad-code access.
For customers in need of packing supplies, the rental office also sells moving boxes, tape, bubble wrap and more.
The need for storage space can pop up at any time, especially in the greater Seattle metropolitan area. That's why this Lynnwood Public Storage is open 7 days a week.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 529)
Charlotte and Shauna was so helpful and nice. Thank you for making my experience great.
Great experience working with Charlotte highly recommended she was very helpful thx
Charlotte awsomee staff👍🏻🔥🔥🔥
Charlotte! She always goes ABOVE and BEYOND for her customers! She need a raise! She is true rocks star of super women!
Charlotte was super helpful!
Charlotte was such an amazing help today! I came to the wrong facility and she was able to help me set up my unit no problem! Amazing service!!
Charlotte
Haley at Public Storage was friendly and helpful. She walked the facility with me, showed me the unit, how to use the gate and how to install the lock. Thank you Haley!
Great help from a wonderfull manager, thanks Charlotte!!
Charlotte es una gran manejadora nos ayudo con algunos problemas que tuvimos excelente servicio :)
Charlotte was super helpful and responsive during the whole process!
Charlotte very helpfull and kind she saved my day I was lost thanks charlotte
Charlotte helped me reset my password when the app would not recognize my password to access gate entry. She was patient and polite. Thank you, Charlotte!
Charlotte was absolutely amazing and very helpful ! Thank you , Scott
Charlotte was of great help!
Charlotte is superb, professional, and the best!
Charlotte was a great help and made it an easy process.
A wonderful experience all the way around. Charlotte was awesome and extremely helpful!
Charlotte provided amazing friendly service
Charlotte was so helpful. The property always looks great and she is always a delightful to see when we are on property. She is why we still rent here. She is amazing. Thank you Charlotte for always being so wonderful and nice. Thank you Charlotte for going above and beyond.
Charlotte she is excellent and she helps in many things. She helped me understand the move in process and about the property. She was so helpful.
Charlotte has helped us good and made it so much easy to access the door so much help
Charlotte was very helpful and respectful!
Charlotte was very helpful, and guided us through picking the right size storage unit for the price/duration that we needed.
Charlotada es una gran persona me ayuda cada vez que vengo ala tienda me ayuda mucho es una excelente persona
Charlotte, the manager, was very helpful getting me in on the first day.
Charlotte was great and Jen great Services
Charlotte and Riley The ladies here always and helpful. Great service thank you. Very nice persons.thanl you for everything.
Charlotte was incredibly helpful in solving my issue
Charlotte is wonderfully!
Very helpful today with computer problems
Charlotte was super helpful!
Thanks Charlotte was great!
Charlotte is amazing helped me settle in my new storage!
Great experience with Charlotte and the storage unit.
Charloteos and Riley I hay an excelente experiencia Edith treses ladres. Thank you For being helpful.
Charlotte was kind, patient and informative. Great customer service
Charlotte want super helpful and amazing, lucky to have her
Charlotte and Madi have been a great sorce of positive energy that even when I don't have anything to do at my storage unit, I stop to say hi because they brighten my day!
Facility was super clean! Charlotte was super helpful and understanding, would rent again
Charlotte Thank you, I could never do it without you.
Charlotte and to Tukai is very good
Charlotte was very helpful and the level of customer service that she displays is honorable. She makes the public storage in Lynnwood a comfort to do business, and because of her I will refer this branch at Lynnwood hwy 99 to everyone who needs their property taken care of.
Charlotte help as get what we need
Charlotte was excellent. And gave excellent service.
Charlotte and Jenn a very kind and understandable person helped me very well
Anna and Charlotte were awesome to help me out!
Charlotte was very good helping me
Charlotte was a great and knowledgeable person. And a lot of help.
Charlotte was amazing! She helped me understand the app features better, I always have a hard time remembering my code and she was able to fix that problem for me.
Charlotte very helpful
Charlotte was so great and helpful. Thank you!
We talked with Charlotte today at Public storage and she was extremely helpful and gave us a lot of good information.
Charlotte
Been storing my stuff at this location for 2 years now and Charlotte has been a rockstar since day one! She’s quick to respond and if she doesn’t have an answer(which rarely happens) she finds it and get back to me promptly! Excellent customer service and just a very nice human being!
Charlotte Rocks. Play n and simple
Charlotte was such a great help with me getting a new storage unit and was very professional with her assisting me in the rental process. She deserves a raise or something. Terry Watts.
Charlotte was amazing
Charlotte is great at what she do and she is a great representative for public storage. My experience with Hah was great whenever I come there with my aunt Fatou who is is very friendly towards absolutely
Charlotte great customer service and will come back when we need storage.
Charlotte was very helpful. Thank you!
Charlotte is awesome! She was so helpful, answered all of my questions and got me the best deal! Thank you so much Charlotte!
Charlotte was very helpful with me today taking my payment and also renting me a good space to park my truck! She was very professional and a great saleswomen! She is an asset to this company and would be a wonderful addition to any company she works at in the future.
Charlotte very good service and great employee. Helpful for payment info.
A BIG thanks to CHARLOTTE ! She was such a great help getting me started
Charlotte was friendly and fast helping me select a space.
Charlotte is awesome- super friendly, helpful and explained things thoroughly!
Charllotte, thank you for your patience and helping me find exactly what I needed even though it was not your facility but another Public Storage. Cheers and thank you
Got a phone call from the office that my unit was not properly locked, and I placed my lock into the wrong hole where it can be opened. The person who called told me that they were standing next to my unit and were opening it and closing it with the lock still attached. It was my first time renting a storage unit, I took pictures after I moved some of my stuff in there just to refer back to how much space I have left. I even took a picture of my locker after checking that it's in the right hole because I did notice it was an unusual locking system. I thought it was just to make you buy their locker. Anyway, after placing my lock on my first unit I rented, I made sure the door was locked. My lock was an American Military Eagle Company padlock, an antique item that's built to last. When I went to this storage facility, I had to search for my unit door number because they were painting the hallway and only had small numbers written by the door handles. Another reason I had trouble finding my unit is because I was looking for my unique locker. I found the right unit number, but there was a completely different locker on it, and it was put in the wrong hole, making my unit accessible to anyone. I was not happy about my locker, I only have the key to it. When I looked inside my unit, most of my containers were visibly opened, and my stuff was visibly moved around. There were some boxes nearly empty. I moved all my stuff out that day. I was wondering why the management didn't help keep my door locked after they called me and how they discovered my door being unlocked.
Jen was great!! She helped us immensely with finding the right unit for our needs. And to clear up our mistake online of trying to make a reservation. Thanks for all your help Jen!!! ✨️
Charlotte was amazing. So helpful and knowledgeable!
We went here to look at a parking spot for our RV. Nathan provided excellent service in showing us the spot. There was no pressure to buy and we got an honest opinion which helped us decide that it wasn't the right fit. Thank you Nathan for looking out for the customer!
Charlotte is awesome
Charlotte is a wonderful personality and great customer service and any one who work with her is a fortune
Charlotte is awesome 👌 👏 👍
Charlotte was great 👍
Charlotte was super awesome and helpful !!
Charlotte was fantastic! She is patient, informative, helpful and friendly! Rare customer service these days!!
Charlotte was great, professional and friendly. She helped up understand the matrix of pricing options as well as storage options. Hope to see her again.
Great checkin.
Charlotte was excellent and helpful
Charlotte is very sweet. She has a charming personality. Thank you for the friendly service.
Charlotte was helpful and did good at helping me with reservation.
Marty was awesome!
Charlotte was super helpful.
Lemlem and charrlotte were awesome and very descriptive and helpful on what we needed! Would recommend them for any questions or help!
Charlotte is like my favorite bartender. I can go anywhere for a drink. But what makes it a destination is for her energy and smiles! Public Storage staff make my day better. Tigerbob!
Charlotte opened the store to rent me a nother unit, even though she had to go to another store. She is very nice and helpful. Thanks to her!
They increased storage unit rental cost without improvement of damaged doors to storage buildings , the door to the building your uniti is in does not close. No lights in your unit very dark the walk way lights up but no light in the unit . Staff is friendly though .
Charlotte is a fantastic manager, personable, professional and thorough! Made renting a unit a breeze. High praise!
Charlotte is super patient, helpful & friendly!
Charlotte. Very helpful and nice easy to talk too
Charlotte does great customer service .
Charlotte and Madi very nice helpful and respectful. Regina was very rude, mad and didn't want help me make payment on my space and turned me away. Told me to come back tomorrow, even though she was in the office.
Charlotte She was great sales person
Charlotte
Not terrible pricing for this side of the state. The location is on a busy highway, so be careful getting in and out! Especially with trailers. The facility is small, and the area for parking space rental is tiny and gravel, hopefully secure enough for my storage! Finding a parking space less than even $300 a month was looking impossible, so I’m glad I found this place. Charlotte (manager) is awesome, helped me park and everything. I was told my payment upon move-in would be my auto-pay, but alas that was untrue, as I got a notification that my autopay is not set up, so hopefully no late fee is incurred. Overall, decent place for better price than most others in the area. Charlotte is a rockstar.
Charlotte is amazing!!! Her patience was very helpful in a stressful situation!!! 5 stars!!!
Charlotte is excellent. Super helpful on my first day. Friendly. Give her a raise!
Charlotte was very helpful and most importly CALLED ME BACK.
Charlotte was super helpful, appreciate the ease and speed of getting checked in. Thank you!
The lady who helped me by The name Charlotte was very helpful and very kind. 5 stars indeed
Great customer service Charlotte provided! 5 stars!
Charlotte, was amazing on explaining how things are done with my daughter first time experience as a full adult on adult responsibilities.
Good help from Charlotte
Charlotte was amazing the property manager. She made the smooth transition ,she was friendly ,she was kind lots of humor. I highly recommend the storage unit. Thank you Charlotte🙏🏻💕
Charlotte she is very good at what she does. I appreciate that. She needs a raise. When you got good people, you need to keep them.
This was my first experience in many years with finding a storage space and Charlotte was VERY helpful, super nice and patient, giving me time to look at different spaces and answering ALL of my many questions. Thank you Charlotte and I look forward to renting space at your location.1-24-22 I had to change my space on move in day as it did mot measure the size I was remting and Madi was AWESOME! She worked tirelessly to find me another space with closer dimensions and then made sure that everything else was taken care of so I would not have any stress. VERY FRIENDLY AND CONSCIENTIOUS TEAM. THANK YOU! 2-6-22
Charlotte is soo helpful and courthouse
Charlotte I AM PROFOUNDLY GRATEFUL FOR ALL OF THE INVALUABLE ASSISTANCE CHARLOTTE GAVE ME TODAY! SHE ANSWERED ALL OF MY QUESTIONS VERY COMMENDABLY. AND PATIENTLY. SHE IS INDEED A MOST INDESPENSIBLE RESOURCE TO PUBLIC STORAGE.
Marina and Charlotte they did a great job
Charlotte was wonderful and very helpful
Charlotte was great!
Charlotte was wonderful and very helpful with helping us get into our space. She was nice and very professional in her duties giving us a good experience overall.
Charlotte was fantastic and helped us get all settled in to our new storage unit. A+
Charlotte was awesome , and she needs a golf cart to get around the property please on the property please make sure this happens thank you so much.
This is one of the best service have had with public storage highway 99 since I have been using public storage I never seen someone helpful caring and kindness like Charllote she is helpful I really appreciate you Charllote keep it up
Charlotte was amazing very helpful and professional and patient excellent
There always seems like a bunch of cocntract language and forms to fill out when renting a unit, but Madi & Bethany made this process easy to understand and were able to get us transfered to the correct uniit without any hiccups.
Charlotte was so nice and helpful. Thank you!
Charlotte was freaking awesome. I loved laughing with her.
By far, this is the worst experience I’ve ever had with any storage space. Charlotte was not helpful, inconsiderate, and completely clueless. While she did (as she keeps telling me) give me a courtesy for the lock, that is the very least she could considering I had to travel to deal with her lackadaisical behavior. If in Lynnwood, completely avoid this Hwy 99 location. Either condense your belongings or go somewhere else! Hey, maybe, as a black customer, she didn’t want to be bothered with me TRUST ME- it showed!
Charlotte she was very helpful and courteous.
Charlotte was great :)
Charlotte has been Fantastic! She truly has been past helpful. So happy she was hear to answer all my questions and point me in the right direction.
Charlotte was great
Charlotte was so nice helping me to load all the boxes in to my car thanks the best office manager thanks again
Thank you Madi and Charlotte and the whole gang for taking such good care of my little trailer. It is such a gift to me that I don't have to worry about anything. I love that you "check in" when I'm there tiding up or when I was winterizing to make sure it wasn't just anybody hanging around. I love that if I forgot to let you know I'm taking it out for a quick camping trip, you check in to make sure the trailer is where it is supposed to be! I thoroughly recommend these guys, the are a great team!
Charlotte was very polite and helping me with my future rental.
Char and John were super good at renting me the perfect spot for what I need,
Charlotte was great and helpful, very informative and great personality!
Charlotte was great
Charlotte was very helpful and was able to find me a spot for my trailer. She is courteous and polite. I would recommend public storage.
Charlotte was awesome! :)
Thank you guys for taking care of us and making our move easy! Thank you Charlotte for getting us all checked out! Will be back if future needs arise.
Charlotte is so helpful and kind. When you come to this location, see her! She is a very nice lady to deal with. Thank you Charlotte for all your help.
Very informative Charlotte was very helpful and pleasant to deal with
Charlotte was knowledgeable and incredibly helpful. Made my experience smooth and easy. Would rent again
Charlotte is very helpful on my move in day. Recommend this place.
Charlotte at Public Storage 99 was wonderful and awesome and now we feel protected
Charolette was amazing and helpful thank you so much for the professional and quick experience!
Charlotte Was realy nice and how she explanada everything.
PERFECTION!!!!! Thank you so much! Charlotte was the BEST.
Charlotte was very helpful when I was looking for a space that suits my needs, a quick follow up phone call after I made a reservation online, and talked about the space save me a headache from getting one that would not have been ideal. Thanks!
Thank you Charlotte for getting us squared away so quickly. Matt
Charlotte was amazing helping me through this rough time. I really appreciate her & what she's done for myself & my family.
Charlotte excellent customer service 5 stars.
Charlotte was helpful and the process was quick!
Charlotte nice employee
Charlotte was friendly and wonderful. She showed me how to the app and was very kind. Thank you.
Great experience, Charlotte helped with everything, explained and made moving out very easy. She also returned calls promptly. Would rent there again!
Charlotte was very helpful with the move in process.
CHARLOTTE, is the bomb. She rocks. Helped me alot. Took the time for me and made things happen. She needs a bump in her pay. Great customer care. Very professional. I well recommend her to all my friends when it comes to storage and needs. Thank alot
Helped by Charlotte, had a great experience.
Charlotte is a wonderful to deal with.
CHARLOTTE GREAT SERVICE
Charlotte very respectful very helpful really nice person I will send friends and family to come to this location as long as she is here
I appreciate the excellent customer service and follow up from the staff and the welcome and processing with Madi to get all set up.
Chsrlotte was extremely helpful. Thanks
Charlotte was wonderful thanks for all your help great customer service.
Charlotte was quick and very informative and quick to get me set up and ready to move in thanks
Charlotte , She is very nice talking to me & kindly & l am so happy 😊
Charlotte she is friendly, business oriented, polite, patient and very helpful
Charlotte she did a wonderful job very patience
Charlotte is so awesome!!! Hped me with everything I needed...made things simple...and really checks on the units...Love her work!!!
Charlotte was friendly and very helpful! Good experience
Charlotte was great 👍 thank you!
Charlotte is amazing and was very very helpful and kind!
Charlotte was very helpful. I enjoyed my experience.
Charlotte went above and beyond after I had a mix up with there call center out of California. Got me moved to a better unit for a cheaper rate and was able to use the same lock/insurance/admin fee for move in to another location. Couldn't be happier
I am very appreciative of the patience and professionalism of Charlotte during my sign up and move in process. Even while covering another property, she took the time to answer all my questions and make everything as smooth as possible! Go see her!
Excellent service from Charolette
Charlotte was great and very helpful. Super friendly and nice.
Very friendly,Charlotte made it easy
Although nobody was there for my 11:00am appointment (due to an emergency), after a few phone calls - Bethany from another location showed up to assist. She was VERY helpful, and I'm grateful she came to help us today! All set! Thank you!!!
She’s very professional and fast to take care of the rentals thanks.
Charlotte did a great job helping us with all renting process. Highly recommend.
Charlotte..great service.
Thanks Charlotte!
Experience with Charlotte was fast and easy.
Charlotte was very good and had a wonderful experience with her.
Charlotte was very helpful with our moveout! We appreciate her friendly service!
Charlotte was awesome! Thank you.
Charlotte hey guys this was pretty much a nice storage And Charlotte was super nice and friendly Thank yhu guys !
Charlotte was very helpful in getting me moved in!!
Charlotte's has been very helpful and very kind. I really appreciated the experience
Charlotte was awesome!! Thanks public storage 😊
Charlotte was very helps and professional!!
Update: Charlotte was amazing. She took the time to do extra work for me to make sure I was checked in and out of my unit upgrade. Very kind and funny! The lady at the front desk checking me in was unbelievably helpful. She waited for me to get there a few minutes later after closing time. She hustled and RAN to the units to get me squared away quickly. The only thing that I was displeased with was the fact that I couldn't access my unit until the day after unless I purchased one of their overpriced cylindrical locks. Bring your own. Or pay over $20 for your lock.
This was a gem of a experience, my unit was more space than I needed for significantly less than their competitors. We went through multiple bad weather years and my belongings where well kept! Even my bed and electronics. Police keep and eye out so you always have Someone looking. The staff are always accommodating and easy to work with. Lastly I have never had an issue entering or exiting. Though the entrance is narrow and off of a main road iv never ran into any issues accesing it.speak with Charlotte and Maddie and they will get you taken car off.
Charolette has been an amazing help with our rental... keep up the great service!!
Charlotte was extremely helpful and knowledgeable! Pleasure to work with!!
Charlotte was great. Made everything easy. Madi helped Charlotte both made the second rental easy as well.
Charlotte she is very helpful and clearly explained the move in process. made it so easy for me. she was so welcoming. thank you Charlotte. great hospitality.
Special thanks to Charlotte. She was fantastic to work with and she went above and beyond to help with everything. I would definitely recommend others to choose this facility!
Charlotte, the property manager was top notch! Excellent experience. Thank you!
Charlotte was great glad I came to this location
Charllote the front desk... was very friendly.. my experience here has been amazing!!! Thank You definitely tell my friends
Thank you Charlotte for all the help getting us set up.
Charlotte was extremely helpful and very pleasant. I am fortunate to have my belongings kept safe. I would recommend this place and the wonderful service.
Manager Charlotte gave excellent customer service walk through for signing up and a promotion deal for our unit.
Charlotte was exelet service all around. Had an excellent experience while storing here. Charlotte was great and helped my experience made better. I highly recommend this place to store and always ask for Charlotte. She is the Best!
Charlotte was awesome. Prompt courteous and new what she was doing. Thank you
Charlotte is amazing great personality and great customer service... She is a keeper
Charlotte was very helpful.
Amazing place easy in and out access. Staff was always helpful and friendly
Charlotte was great! Thanks for the unit!
Charlotte was a fantastic person to work with! Professional, easy to understand, patient and friendly:)
Charolotte great job easy to deal with
The office staff are very friendly and helpful....but a serious RATT problem! And overnight my insurance has been raised, due to them switching providers..Oct will be my last month, I wouldn't recommend!
Poor instructions on how to access our internal unit. Difficult to reach anyone in the office. Tried to return a lock after calling and waiting for 30+ minutes. We waited and waited despite an employee knowing we were there.
Great service from Charlotte
Charlotte was very professional and very informative...i would recommend her to anyone
Charlotte was awesome
Charlotte is very nice and patient. She is accommodating and informational. I always receive calls right after I made reservations. For the registration and other paperwork, She just does her best to make the whole thing as convenient as possible for me. Great service!
Charlotte was very informative and a pleasure to deal with!
Charlotte was absolutely wonderful in helping me, especially after I had vacated but forgot to notify them of my departure. In my experience, most places would continue to take your payments until you notify them (no matter the length of time). I applaud her honesty and so appreciated her kindness!!
Charlotte waz. A huge help
I had a very productive and helpful experience with Charlotte.
Charlotte, was awesome. Very professional and answered all my questions.
Charlotte This is very nice She is so very nice and I recommend her as a great person to have in the office and great customer service.
Sketchy place. People living out of their sheds
Charlotte was very helpful- amazing customer service!
Charlotte service was really great. She is kind and helpful
Charlotte was very pleasant and helpful.
Charlotte was great!
Charlotte was wonderful and got us set up easy!
Babes and Charlotte were amazing! So friendly, knowledgeable and helpful in every way! It’s so nice to see old school selfies customer service these days! Thank you to both ladies for making this painless and the least stressful for me!
Charlotte made my month! I was desperate retrieve some legal documents from my unit which i had lost the keys to, she was extremely helpful and quick to get my issue resolved and Get the lock taken care of for me. Thank you!
Charlotte was really nice with good customer service
Charlotte was very helpful and efficient
Good customer service, received emails about updates.
Deanna and Bethany were the most helpful and kind people I have ever had the pleasure of working with! They were extremely personal and I will be letting all my friends and family know that this is were they should go for storage rental and anything they need to make the moving experience smooth and stress free. Thanks for everything
Josie was super helpful in helping me move from one unit to another.
Josie was Amazing today! She was kind, informative, helpful and saved us money! She was very thorough, offered information instead of having to ask the “right questions”, and she cares about the property& the customers! Best customer service I’ve had here! I’m hoping the rat poop problem that we experienced will not happen again, very yucky& a lot of damage, but she assured us it was being addressed& the issue was improving! I have been a customer of Public Storage at this location since 2009, so there should be some type of customer appreciation, loyalty, discount or consideration in rates from Corporate at some point?!!!!!
Josie is a awesome manager! She is knowledgeable and always working on the property cleaning it up more than any other employee and Deanna is good too.
The Staff was awesome! 5 Star
Josie made the process easy and convenient for me. She is very friendly and welcoming. It was an absolute pleasure. Thank you!
This site is Awesome thanks Deanna !
LOTS OF RATS!!!! DO NOT RENT!!!! ALL OF OUR BOXES RUINED BY RATS!!!!!!!!
Rats. Ate several things of mine.
Cold no working light inside.but nice folks
The gals that work there are extremely professional & knowledgeable & very kind!! Love em
Josie was very helpful and made the process of obtaining a storage unit so easy! A great attitude and an excellent location in Lynnwood!
Josie was fast and helped us with a lot of info to keep our stuff safe
JOSIE is an AWESOME help in keeping the grounds cleaned up and is Always a help with anything you need!
“ Super friendly staff Amanda is Amazing and does whatever she can to assist you to make your move easier and babes is super friendly and both are knowledgeable. The facility is really clean and well taken care of." Everything was done quickly with no wait time like some places make you do.
Thanks for the great customer service Josie! Getting my rental unit set up went quick and smooth.
Watch the bait and switch in 2 years they raised rent 2 times from 90 a month to 107 and then 107 to 140 per month, would be ok but the gate is always broken and they have a bad rodent infestation.
JOSIE IS AMAZING! helped me out figuring which size unit would be best suited for my things. saved me money AND space! truly appreciate her help.
Josie is incredible! She is so friendly, helpful she made moving into my storage unit so easy i am definitely going to recommend all my family and friends to Josie at public storage in Lynnwood
Josie is absolutely wonderful. She makes you feel welcomed to the facility. Goes over in detail about the storage unit and what can be stored inside. The prices are good and the facility is very clean. Thanks Josie!
Josie was very helpful and knowable with any questions I had....recommend her to anyone needing a storage unit
Josie is amazing!! I originally had a 10x12 reserved but the delivery guy couldn't turn the 18 wheeler around in that spot. Rather than me booking anothern unit, Josie talked to the manager and transferred me over to another unit with the same price! She even opened her office before 930am and took care of all the paperwork for transfer. She did an amazing job and her customer service is much appreciated.
Rundownstoarge
We rented a storage room here for 2 months during a move. The staff are friendly and helpful. We provided our own lock and feel very secure with the gate code they provide.
DO NOT GO ANYWHERE FOR STORAGE UNLESS YOU ARE GOING TO PUBLIC STORAGE. The staff is unbelievably helpful. I have been using their services for 5 years and I have yet to run into any problems. Destiny in the office always has amazing conversation and is very insightful. Aside from the amazing customer service I have received over the course of 5 years, I have also never had any damaged goods and the price is great! Highly highly highly recommend!!
Storage unit was broken into and there camera system was not active during the breakin in and they had no idea how long it was down and I was the one who drew the short end by letting them know that there system was not active. And then was told that they were not happy with me because they were one year breakin free I guess, I made that streak stop....everyone property was su eject to be stolen and nothing could of been done because there video surveillance system was not actively working wouldnt even give them one star. Cant wait to see how the insurance goes.....best part is it might have been someone that I know and I will never know because there is no video To look at so I am haunted by the thought that some I know could of done this....very assuring that I placed my buisness in there storage. The insurance wouldn't even touch the loss I endured....I must have faith though because I am still there in there units and hopefully they will make it right.
Josie was fabulous to work with. Great customer service. She went out of her way to make sure we understood everything and to help us find the right unit for our needs.
This place is awesome. Just hired a storage room and got the first month almost free. Just paid about 50 bucks and that was it. Judie at the front desk was awesome. She suggested and helped me get this promo.
Jodie was very helpful and polite..I recommend this place forsure if you value great service..
Barrett, I checked my rented storage unit last weekend (Unit 3397) and found the contents to be destroyed by rodent activity. Every box was impacted. Clothing and personal items were chewed by rodents or covered in fecal matter and urine. Of course, I purchased the insurance offered by Public Storage, which is essentially useless against this level of infestation and the obvious lack of barriers present at this facility. The coverage limit is just $250, which doesn’t cover the disposal expenses at the local transfer station. I would like to know if any effort was made by this storage facility to inform their customers about the rat problem. As a customer, I received monthly reminders to pay rent but I received no other communication from Public Storage. Also, for a very minimal cost per unit, Public Storage could and should install 1/2” hardware mesh across the top of each unit where an eight inch gap exists and serves as a rat freeway between units. In the time it took to unload the unit last weekend, three rats were spotted at the top of the interior walls. Everything stored in Unit 3397 was destroyed and thrown out. The furniture had to be cleaned before it was donated. Essentially, I paid Public Storage a monthly fee to entertain their rats and lost the value of personal items and furniture. I would appreciate copies of any broadcast or general communication made to customers at this facility in the last 18 months. Please advise.
This place is really great. Its easy to find.good customer service.
Nice and courteous help
Amanda is amazing! She took great care of me.
Had to move in a HURRY!!! Talena was super helpful and very efficient making a rough day that much easier! Thanks again for such great customer service!
Love this place everyone was really friendly and helpful specifically talena she made everything go extremely smooth which was a lot of help to me! Highly recommend
What are sizes and pricing?
Great customer service.
CLEANINGUPSTOREAGE
I am here this location seven years and I parked my limousine here and I everybody is very friendly and very professional and manager Deanna always when I go there she response very professional and welcome all the customers I love this place I’m renting this place and recommend to also other people very clean space very nice and convenient location in the neighborhood I wish everywhere just like this people working at this location friendly staff with the customer Thank you so much all of you Azeem Sam
I have used this public storage for YEARS! Deanna is amazing and she definitely makes sure the belongings stored are safe. Now thats what you call costumer service. I would recommend this location! --SS.
Great public storage place. Several options to choose from
Thank you to Deanna for great customer service. She found me the right size unit as I thought I needed a 10x10 and actually needed a 10x20. Still a great price.
Great deal and great service from Deanna on a same day rental.
Came in today to talk about switching to a different to storage provider, the manager Kristin was amazingly helpful! Told me the benefits of switching to public storage and I hope to be back there very soon!
Great service got the best customer service I could get after having a long stressful day.. thank you again Kristin for your help 🙌🏽🙏🏽 and get great service made my day a lot better...🤘🏽
Deanna is the property manager here and is amazing. I only needed the unit for a temporary situation. Deanna listened to my needs and found the best situation for me for the best price. When it came time to close the unit Deanna made it quick easy and painless.
Rats, moisture, bad management. Don't do it.
Deanna is awesome! Very nice and helpful.
This supposed to be a Security Storage place where customers pay $$$ but observing it that main gate is 24 hrs open since beginning of September 2018 , this is almost end of November 2018 and still widely open -never closed! (when i pass thru HWY 99 and still can see it as today) had taken pics and video too. This must be by code entrance assigned to every customer - that was how the agreement was signed ! Please if anyone had their thing broken into , have this prove here and hold them responsible. I saw many strangers in- out backpack freely walking ,homeless !? Many times felt smell drug smoked inside..not safe place at all! I decided to leave after i saw someones vehicle was broken too (one of the reason) also was not happy how they do business. They advertise some free or low 1st month and after 2-3 months %20 increase of rent and in 6 months this happened twice - yes i could stay only that much! please call them or regional office to make them in compliance. if you are in any kind of lost make sure to contact state consumer agencies .
Deanna is the property manager and has been a great help in emptying out a unit here
Deanna hooked us up! She was locking the door to leave and we needed packing paper. She graciously took the extra time out of her evening to let us in after hours and sell us some packing paper. Thanks Deanna!
Deana is a helpful person. Always willing to write my gate code down for me. Never can keep track of that damn thing.
This public storage facility is by far the cleanest, most secure location out of the 7 i have rented from in king co. Deanna the manager there was awesome, she showed me the unit and even helped me pay out and close my rental unit in south Seattle. Thanx public storage for making life easy for me and my family.
All my things ruined. RATS, RATS AND MORE RATS!!! Avoid this location, needs demolition. Will post pictures if able, please see "photo section"...
This place does not give refunds. Only had the storage for 3 days and decided I did not need the space. There is a rat problem here as well, would not recommend storing stuff here.
Muy bien Denise :) muy amable buen servicio
RAT INFESTATION!!! Had this unit for over 2 years, rent continued to increase as well as rats multiplying. First couple times I complained they said nothing they could do in regards to my stuff and finally when putting in my notice someone mentioned doing an insurance claim. I was taking inventory of my belongings that’s ruined, I stopped because a rat ran by me so I asked the district manager to wave a months rent to give me time to get moved out, he definitely didn’t seen apologetic nor sympathetic but he agreed. The month isn’t up, I’ve had multiple calls in regards to the rent and I’ve explained the situation. I go to grab my belongings and they deactivated my gate code. The manager working was amazing but only could keep the gate open for me for 45min. EVERYTHING IS COVRED WITH RAT FECES!!!
Denise was filling in for the regular property manager. She was very helpful and was able to get us the very best price for storage. Thank you so much and for being so friendly and easy going!
Miss Deanna was so helpful and professional...thank you for going the extra mile!
Ms. Deanna or Denise is really helpful. A good location between my house and work. Been here renting since May 2016 and all the staff are okay. Just make sure you got some repellent for mice or rats.
Denise was awesome very personable and made our move in process quick and easy even showed us a few different units to choose from thank you Denise!
How is their car storage if available. And is there after hours access
Great service from Julie and Wendy!! Thanks ladies 👍
Denise was delightful. She showed me the unit and walked me through the process smoothly. Thank you so much!
i was verry happy with this storge denise helped me even thou its her 3rd day she did a pretty good job and shes reallyhelpfull i appericate :)
Deanna was a great person to work with.. quick, professional, with a great personality... I was just at another public storage location in everett and the worker was very rude, I decided not to work with that location.. I'm glad I decided to stop by this location and not hold a grudge with the company.... this company needs more workers like Deanna.
RATS! RATS! RATS!!!!!!!!!!! CHECK YOUR UNIT!! Checked my unit a few months ago and it was fine. Went to go and clear it out mid-January and it was infested! Only response from management was to file an insurance claim. The insurance is a joke. $250 coverage for vermin with a $100 deductible. I had personal effects, mattress, mattress box, two couches and countless other items DESTROYED. Had to go and purchase replacements so I wasn't able to pay the February rent (ON A RAT INFESTED UNIT!) and now they won't even let me back in to further assess the damage! INSANE. DO NOT RENT FROM THIS FACILITY. If you already do CHECK YOUR UNIT!!!!!!
Had a great experience with Judy. She was extremely helpful.
What time dose the gate close or not let you in anymore after hours
Judy was great to work with! Friendly, flexible and they got us in within one day..
Judy and Deanna are very helpfully and solved any problems I had. Recommend this public storage to anyone in need of a safe place to store your goods.
Was helped by Deanna and she was very helpful on getting us a storage unit . Customer service was great and she was very friendly. 10/10 recommended to rent a storage here, if you need space at home !
Deanna did a great job helping with our needs. Has great personality. Looking forward to having a great business relationship.
Jessie and Judy were very helpful. They made it a nice and easy process.
Location has rat problems. Our unit was full of them. The rats ate and damaged several items in our unit. The managers response was to put a trap outside and hand us an insurance claim form, as they don't cover any damages.
Judy was a great help. Very helpful, energetic, happy, and nice.
Judy was great.
Judy and Henry were extremely fast and helpful. Got the unit and stuff I needed very quickly.
Babes was super nice and I love her she treated me very good and gave me the best experience today
Babes is the Best!! She was very Helpful and timely with my Needs! Excellent customer Service, i will gladly come back and Rent another Storage Unit in the Future!!
Just got a unit from Lori, easy process and convenient. Lutricia was very nice also.
Judy was great to work With! Very helpful
babes and Deanna had great customer service . always a pleasure with babes ... the start of a good day this morning thanks to babes positive and genuine attitude.
The staff here are amazingly helpful. Deanna is always on top of any issues that come up (usually caused by me, not them), and call me up with friendly reminders if I've forgotten to do anything, or had a question. The storage units have also been ideal for my needs, and access has been excellent.
Deanna was super helpful, answered all my questions. Showed me different units based on my storing needs. Property was clean and well kept.
Babes & Deanna is awesome! Very helpful quick service well maintained
Very kind staffs. It was very quick service. Babes and Deanna helped to find the best storage for us.
Spied with their services unlike other locations they provide surveillance which keeps my items safe I am very satisfied with their service the cameras give me a feeling of security
In the process of relocating out of state, we ran out of room in our truck. With very short notice, was able to find a unit at this location. Upon arriving the next day, we realized we needed a bigger space and Latricia and Deanna were incredible in finding us the perfect spot, getting us any deals they could find and making it a very easy process. One of the best Public Storage experiences I've had over the years.
Deanna was a great help. Everything was easy and fast
Deanna was friendly and helpful
Great service from the dynamic duo Jane & Deanna. These ladies represent Public Storage with excellence, I will recommend this location to family and friends! Awesome job ladies.
Our visit to Deanna branch was unexpected but she made time for us .We so appreciated her kind assistants.
Jane and Deanna are wonderful they deserve a raise very helpful very friendly great customer service and more
Love this place so helpful in a time of need! Thank you Jane and Deanna are the best. Thank you ladies!! 💜❤😘😘😘
Deanna and Jane were the most wonderful, helpful ladies I've ever had the privilege to meet. Wonderful experience here!
Wonderful service and amazing people working here. Deanna and Jane are the greatest ladies!!
When you looking for public storage in Lynnwood, contact with Deanna. She is very nice and professional.
Great location with very friendly and professional service from Jane and Deanna. Jane is great and made my move-in process quick and easy. Stellar employees.
Jane! She is the Woman! she was such an awesome help when I had a hard time paying my bill ontime she helped and waved my fee with a big ole smile the whole time. Public storage has really stepping their game up!
Very good service. DeAnna and Jane were very nice.
Deanna at public storage has made renting here very easy. She is a great manager. I strongly recommend her.
Jane and Deanna really deed a very good job when I came looking for a storage and was close to time to closing but still willing get me in am very grateful
Best customer service I've had in an extremely long time! DEANNA was enormously helpful and would defintely recommend her to any of my peers!
Julie was wonderful. My debit card changed so I head a late fee which she called in and got cancelled
Babes took great care of us. Great customer service!
Babes is an extremely friendly and knowledgeable representative. When you come in ask for her and she will make sure to provide you with all the information you need.
Babes was awesome
When I came in, Babes helped me with patience. And she's waiting for me to settle my parking space, she has patience taking all the requirements. She's great! She has great customer service. I thank Babes for all her help and great customer service.
Friendly. Helped me find the right storage size. Answered my questions. Explained everything to me.
Babes was really helpful and nice, she showed us the unit and asked what we plan to move in to see if they will fit, really good customer service.
Babes was awesome and super helpful!
I came here and paid my rent Babes was helping with a great smile she explained everything about payment policy and encourage me to put my CC for autopsy she has great customer service thank you babes
Babe's was the best she was on time and extremely helpful. Great sense of humor. She made the entire experience very fun. Excellent service.
Very helpful staff. Sarah was great!
Heather was a great help in getting everything set-up. Thank you!
Very good service treated me very well will reccomend ser heather
Babes was great and very helpful from the day we checked in to the day we left!
Rented a storage unit for the 1st time ever an dealt with an amazing very kind an sweet i may add lady named BABES.... I WOULD RECOMMEND ANYONE TO RENT AT THIS LOCATION an if possible when she is working. THANKS BABES UR AMAZING TORI NORDSTROM
Julie gave us
Babes help us to secure a parking space she is very helpful and explain to us everything about the rent she is very friendly
Great customer service from Babes. I watched as she tackled seven customers before me but she never made me feel like I was forgotten. Good eye contact, genuine smile and great conversation. She made what should have been a grueling wait into a positive experience. She also resolved my issue with genuine interest and patience.
Babes was super helpful, she was so nice and fast at what she does, we got a storage under an hour.
I came here to pay and Babe's give me a big smile and every time I came here no one treat me as Babes does she very nice and friendly Thank you Babes
Babes is amazing and has always helped me with all of my needs! Wouldn't store anywhere else! :)
Babes was very helpful in getting me an appropriate sized storage unit. Very affordable and well kept. Security is excellent. Thanks babes!
Babes is always so helpful and inviting. She made sure my unit was cleaned and always makes me feel like family😊😊😊😊
Babes is friendly, helpful, and enjoys her job!
Babes did a great job walking me through the sign up process. She showed me the space, explained the insurance, rent, move in/out process. Very helpful, very professional.
Babes and Morgan was helping me looking for a right unit they called different properties to find a right unit for me. I would recommend this place because of excelent customer service
Performing construction on site, babes was extremely helpful! Outstanding customer service!
Exceeded expectations. Babes was super friendly and professional. Highly recommended!
Friendly & Professional. Kim was very helpful :)
I reserved a unit online. It was fast and easy. Kim was very helpful and made sure I had the right size unit to suit my storage needs. Knowledgeable on the products she sells and very friendly
Customer service was awesome, Lutricia was very helpful and fast, explained everything very well so uncoils understand. Will do business again!
Had such a great experience with this place! Great service and great staff!
Here with Kim right now, she's a great help! Had my friends dog with me and she let her wander around the office while I signed everything. She was a huge help!
Kimberely was extremely friendly and helpful with our account today.
Kim S...friendly & helpful. ...reopened on her way out to let me come in & make payment!! Thank you, Kim!!
Kim was very friendly and helpful. She was understanding and assisted with our issue. Thank you Kim!
Kim was very attentive, helpful, knowledgeable and friendly to work with. I had account issues due to identity theft and she really went to bat for me. Thank you so much Kim for making this a good experience for me.
Kim was so helpful and kind all the way through my reservation. It's clear she cares as much as you do about your things to store.
Kim was so helpful and nice as soon as we walked in the door, I will definitely refer friends and family to this public storage.
Kim was excellent and efficient! Great customer service! We were having a horrible day and her positive attitude and easy going way really brightened it up!
Kim Really good service Thanks a lot
Kim was very helpful today! She helped with finding a unit even though it was not at this property. She is amazing and wonderful customer services. This women needs a raise!!! When the stress of moving is high Kim's the go to gal. Thank you so much.
So glad I came when I did so Kimberly could be who helped me. Such a great experience, easy, fast and Kimberly is very helpful. Happy with my choice to store my belongings. :)
Kimberly was very informative, thorough, and made my first Public Storage a most pleasant experience. She greeted me with a smile and positive energy as she introduced herself. I would recommend this location to other customers.
Babe's helped me find a good space at a good price.Thanks
Babe's and Julie help me find a nice unit at a very good price. They are really friendly and helpful. Thanks will recommend this place for anyone.
Babes helped pay my bill and get me on auto payment. She was very friendly and helpful. Very easy to talk to and quickly got my situation handled.
Great customer service!! Babes was so helpful and very nice!!!
Very helpful staff, and very friendly. The facility was the right size and in good condition. Easy to pull in and out with large truck. Have had a very good experience, and would recommend to anyone! Thanks!
Babes and Karam are always so helpful when I come in. They do 110%, more than what most expect. This location has the best most helpful staff. Thank you public storage!!! :)
Babes help us a lot to taking care of our space because I have one stuff don't move she help me to update one more day to do that. She is really a wonderful woman that I have met thanks so much
Babes is the greatest! She's so friendly, helpful & caring!
Babes is fantastic. She is knowledgeable about her job enthusiastic in helping customers and gave me a great deal. Highly recommend based on Babes expertise.
When I came in Babe's was very helpful and friendly. She's a real asset to your company.
Babes helped me easily to another unit and walked me down to show me the unit and was extremely helpful and friendly. She explained that I'm not able for the dollar special. I will recommend her and public storage to other people. Thank you
Art is a great help!!! Since the day I got my storage unit he has been nothing but helpful and provided me with as much information possible. Thanks so much!!! Babes helped me today! 10.8.15 and she was such a polite and understanding (of my situation) and helped me every way she could!!! Thank you!!
Everyone I've dealt with at this location has been absolutely professional, friendly, and really helpful. Art is a master of customer service, and I appreciate it!
Art is a wonderful person and work manager. I would recommend this Lynnwood store to anyone!!!
Seriously, Art is the best property manager I've ever worked with at a storage facility. Super friendly, thorough, thoughtful consideration given to the customer's situation, always prompt in getting back to you, excellent customer service skills. I got a great deal on my unit during a promotional sale but would have paid more to store my belongings there regardless - it was worth well more than the price to know it was all safe and secure, and that I could contact someone with such dedication to the business and customer service.
I would like to thank Art for being so friendly and very skilled at what he does and he make sure customer satisfaction is of utmost important. His personality and smile was very refreshing to see and it shows how much he enjoys what he does in life and making sure customer satisfaction is first and for most. Thank you for your help and I am truly happy and a satisfied customer.
Julie was fantastic! Very welcoming and personable.
Art is the best. Great customer service. Thank you Art. Blessings
Great experience, Art is very friendly and will go above and beyond to get you the right storage unit for your needs. Thanks Art!
Art is a super nice guy. He'll work with you to make sure you're completely satisfied with your storage needs.
Art is my Main Man!!! Fabulous Service!! He's always there when you need him! He is inciteful, intuitive, and creative!! He's the man of distinction!
Art is very friendly and seems to love helping others. He streamlined the process for me as i was needing to unload and return the moving truck. After a stressful move and three days of driving art made us feel like we made the right decision in the end.
Art is one of, if not the greatest customer service representatives I have ever had the pleasure of being helped buy. Congratulations Public Storage on your outstanding employee.
Art is the man. Me and my wife recently moved to the Lynnwood area from Boise ID and needed a storage unit for a week to get a house set up. Art found us the best deal for the amount of stuff we had. He didn't try and get us to spend more on a bigger unit. He has helped us so much since we have been here. I will definitely rent another unit from him. You won't meet a nicer man than him.
Art was an amazing public storage representative I would highly recommend this location for its outstanding facility and customer service!!!!
WOW!!! Honesty, integrity, friendly, helpful - these traits, and many more come to mind when I think of Art! He's an honest manager who isn't just trying to sell you something. His genuine attitude begins when you walk in and are greeted with a friendly smile and a Welcome to Public Storage! I like that he wants to get you the right size storage instead of just any old thing! I highly recommend this Public Storage. I wish there were more people like Art!
Art is so friendly and welcoming! He makes what could feel like a chore, into such a pleasant experience! I will definitely recommend this site for anyone who needs storage.
I've honestly never met anyone like Art! He is the epitome of Customer Service! He seems to always have a smile for everyone and every time I have brought a situation to him, he somehow comes up with a solution to suit my needs! It's too bad there is only one of him but perhaps Public Storage could make him into a trainer so there could be more managers like him. Art, thank you for simply being you! You are awesome!
Art did an exemplary job of going above and beyond to help me find what I needed. This specific location is exactly what you're looking for if you want great service. Be warned though, public storage is a big corporation and they will charge you with as many service fees as possible. Be prepared to pay up.
I was a tenant here for about 3.5 years. The location is convenient and Art is the best! Outstanding and genuine customer service. I would recommend this location to anyone looking for storage! Thanks for keeping my belongings safe and secure! :)
My wife pulled onto the property to make a u-turn. And without realizing it, pulled through the OPEN gate. And when she approached the gate, it quickly closed, and was then stuck on the property. She pushed the call button and explained the situation. And he would not open the gate. And told MY 9 MONTHS PREGNANT WIFE to come into the office. And then told her to stop pushing the call button. So I went into the office. I politely inturupted, we were running late for an appointment, and asked him to open the gate so we could leave. He swiftly inturupted me, and said "are you saying you are on my property illegally?" I said "yes by accident. We were turning around" and he inturupted me again and said "you came into my property illegally. You can wait" He was EXTREMELY rude. And caused us to be late. I believe he closed the gate behind her intentionally because the gate automatically re-opens if a car approaches it while it is still closing.
Art is one kind gentleman He is one of the most outgoing and sincere employees Public Storage has. I was having a bad day and he turned my day into a blessing! He's also a very funny character. He stops and takes special care with his customers! Plus he loves my dog Leo!
Art and staff have been extremely helpful. He has helped guide us through options and changes with knowledge and grace. We truly appreciate his assistance!
Art is great! Wonderful customer service and always a warm smile! I would highly recommend this public storage location and would use again if needed!
Art is awesome and such a funny guy best storage unit EVERRR I totally recommend!
Art is a Star! Friendly, enthusiastic, optimistic, helpful. A "curve ball" in our moving and storage needs didn't phase him a bit. He came up with the perfect solution immediately and didn't miss a step in the process. One of a kind! A real Super Star!!
Art is very helpful and kind. Thank you Art
Art is helpful, kind, and amazing!
Art is a person and a wonderful guy that is blissful and happy
Art is a funny, helpful and knowledgeable individual. He shows a high degree of dedicated to his job. Thanks Art for all your help!
I rented here because of the reviews about the way Art runs this place. Art really takes good care of you and makes sure you have everything you need.
Julie is very helpful and nice. A great experience.
Art is very helpful and courteous and goes above and beyond expectations to meet your needs
When I made the reservation online half hour later Mr Art contact me and he want to make sure that I meet my need ,he was very personable, kind ,patient , understanding. A year ago I rent a storage in the same complex and I did not get the same experience I had with Mr Art . I will recommend this storage to anyone who is looking for a storage, he is a 5 stars manager to have in your company. Thank you million Art.
Art is cool
Art is an amazing manager, very friendly and always going out of his way! I would recommend going here!
Art is fantastic") what a man! Whoot! Whoot!
Babes and Mailie were great! There were so helpful and informative. Very upbeat and professional! Edit: Art is amazing. Very friendly and helpful! He works really hard making sure you are happy. Thanks so much!
Art is the best everrrrrrrrrrrr 😍
Art is the best awesome guy & knows the job well, his customer service skills is excellent .we really appreciate his patience & goes extra mills to satisfy our needs as customers. Thank you Art
Art gave me Fantastic Customer service and satisfaction! I highly recommend this Public Storage property. I'll tell All my friends .
Art is so special !!!
Art is the bomb go see him at public storage. .
So...My son is in town for only a few days and we needed to get a few things from storage. I lost my key and couldn't get in. I went to the office where Carolyn jumped up with a smile and friendly greeting, already easing my anxiety. After finding my storage unit in their files, it not only ends up I lost my key but the unit is in my husband's name only: the PO Box we had listed is no longer valid and the phone number changed since we last updated. I thought it was strike three and I was out of luck. But in walks Art, the Manager, and says, "No problem....we can take care of that... We took care of all the paper work, and 15 minutes later all is cleared up. Within a couple hours the lock is replaced and ready to go. Does it get any easier than that....I think not! For a stress free experience, I definitely recommend this Public Storage. Thank you, guys and lady!!
ART was so amazing, he was BEYOND helpful, and courteous with my husband and I. We had a long move, and just wanted something simple and easy. He walked us through everything step by step, and was always polite and well versed on the phone when checking on how things were going. ART I can't thank you enough for your help.
Will come back anytime. Art is awesome!
My experience with Art @ Pub. Storage has always been helpful , courtesy & pleasant . He has always been knowledgeable about all aspects of Pub, Storage & its properties .
Great customer service! Art is very friendly and knowledgeable! :-)
Friendly thorough service with Art
i have to say i was having an terrible day. week, month, year. I had never had a storage unit before an was alprehensive. Art was s i friendy and explained everything and put me at ease. i would recomend coming here and meeting Art and there nice nice storage units. Michelle Caulk
Art is one of the most professional, helpful and gregarious people I have ever had the pleasure of working with. He accomadated my needs with a smile and gave me options to fit my budget. I look forward to my stay at Public Storage in due in great part to Art.
Art was great! He hooked me up with a deal that made up for money wasted on a subpar moving service. I'm net zero right now instead of $200 in the hole. Total win. :)
Art has been amazing and the most helpful PS manager I have had the pleasure to work with!!
I had the most wonderful experience with Art! we was personable, fast efficient and very kind. he got me the best deal and made sure I was all set. he made an outstanding effort to get to know me on a personal level. he made me feel very welcome and comfortable. I would recommend this location to everyone espically if you want your day to be made by Arts uplifting personality! my unit was clean and very accommodating to my needs as a customer. Art made sure to show me the unit to make sure that I got what I needed! I was very happy with my experience there!
I was able to move my storage stuff in with ease. The access, facility, and staff were all ecellent. When I inquired up to the day of moving I had all my questions answered and the unit ready to go. This helps greatly especially when movonng resdences. Art returned phone calls and answered questions all along the way, happy to see the proccess go smoothly for me, the customer. Awesome experience all around!
I have no idea what storage units are supposed to be like. It seems to be nice and clean. What makes this place great and worth chosen over others is the gentleman at the front office. I have worked in the service industry for years and have felt customer relations go drastically down hill. Art however is someone I wish all people working with the public would emulate. His personality is genuine and I truly appreciate that. Thank you Art and may your superiors be aware of who you are kind friendly personable and also a love for Jesus, Amen.
It is always a pleasure to go into this facility and see Smiling faces! Very clean property.
The first post it made on here was not correct as I was being pushed to say that a person was great that worked there but found later this was not so true. Marina and Kendra are indeed great to work with and if they can't answer a question they will go to someone that can. I have been with Public. Storage since 2001 in different areas of Washington and have had great service with them. If you come to this location, be sure and work with Marina or Kendra.
I was in this location yesterday and started a unit with the employee Art, he's the example of genuine customer service! I'm also in customer service and this guy tops me! He made me and my good friend laugh quite a bit and he had a super friendly vibe.
My wife and I had two lockers at this location for years and always experienced professional and courteous help, most recently from one of the property managers, Kendra. In the last month, we had to consolidate our lockers to another Public Storage location closer to home and were gratified for the crucial help we received from another property manager, Art. Aside from their professionalism and expertise helping us make the move, both Art and Kendra are genuinely nice people. They made our moving-out process as smooth as it could be. We're only sad we couldn't take them with us!
I looked into several storage places before choosing this location because it had the size unit I needed available and for a much better price. In fact, I passed three storage facilities on my way to this one! And I was not disappointed. I was able to reserve my unit online two days before arriving so I knew it would be there for me. Then, manager Art called me to make sure I had reserved the unit I wanted and to arrange a time to take care of the rental paperwork so I wouldn't waste a trip if they were busy. Then when I showed up at the office, both Art and Kendra at the front desk were not only professional, knowledgeable and friendly, but made me feel like I was the most important person they were going to take care of that day. Many other above and beyond customer service details over the course of the paperwork and move in. I've been renting storage units in various cities for my business for 15 yrs and this was my best experience ever. Highly recommended.
Everyone I've ever dealt with at Lynwood Public Storage were helpful, friendly and patient in explaining things .Kendra and Dennis are good people always with a little time to visit. Payments are easily handled and the units always clean (not true for all the spaces I've rented over the years). We feel our things are secure there.
Art is the best!! He has helped me with everything I've EVER needed at this Public Storage. He is kind, friendly, and a genuine people person!! It goeses a long way to deal with such a great employee that you have! I would definitely recommend this Public Storage as my go-to storage facility. I hope you keep Art as the Property Manager here and give him a proper raise or promotion!
I have had several storage units at various Public Storage sites over the past 10 years and I have NEVER had a BETTER EXPERIENCE than I have had with Art and Kendra at this Lynnwood location! This was the easiest and most pleasant experience with two PS employees that truly male you feel important and hold your hand thru every step of the process. Clear, precise instructions and directions coupled with GREAT, FRIENDLY customer service have insured that I will be back and recommend this site to my friends and family! Thanks Art and Kendra! Joe S.
Rented a space for my trailer. I was helped by a friendly man named Art, who saw to my needs and got me a space i could manage with my limited trailering skills.
Art was extremely helpful both times we came in. We were looking at options for the future a few months ago, and he walked us through the process & showed us many different storage units. Knowing this was the place we wanted to store our personal belongings, we went back this past Sunday to finalize things. Art knows his business, provides very friendly customer service, and I would recommend this location to anyone due to his involvement.
Carolyn has been so helpful and friendly when I've asked for assistance with my unit. Please give her a big raise and keep her happy. She is always pleasant and willing to help you out when you ask.
Went in to pay on my bill and kendra was real helpful when I asked about ways to get into a cheaper unit.
Art rocks and is so helpful
Art is by far the best storage facility employee I have ever encountered.
Babes and Kendra were so helpful getting me set up. Really nice and I definitely recommend this location. Made it a very easy and smooth process! Thank you!!
I was treated extremely well, and I highly recommend my man Art for any storage needs
Hello, my name is Charlane Gray and I rent a unit from this facility. I wanted to write a review to say that your employee, Art provides great customer service each time I have gone into the office or have had to call in. He is very pleasant, extremely helpful, and goes above to make sure he provides the best customer service he can. He is definitely an asset to have working for Public Storage and glad he is at this location.
I have been satisfied with Public Storage here for the time I have been here and would refer anyone to store here as well. Art is AWESOME Customer Service person! ! I wish he could be here all the time! !
Art was great. He was professional, polite, and has a wonderful attitude. He is an asset to your team.
Babes and Carolyn were so friendly and remembered my name and who I was even before I met them. When I walked through the door they greater me by name and got us set up to immediately start unloading our stuff. For the paperwork they were professional and efficient and we got everything sorted right away! thank you so much!
Art was simply wonderful. He went out of his way to explain some things to me, and gave me some very helpful information. I think he is an incredible asset to Public Storage. I would choose to work with someone like him, over anyone I've ever dealt with in a storage facility. He brings back fond memories of what customer service used to mean, and still does as far as he is concerned! Art, you Rock!
Let me just first say that in my 44 years i have had many public storage units and Art is by far the kindest, most attentive and efficient manager ive dealt with. Theres never been a time that i couldn't go talk to Art about an issue and he jumps right on it to resolve and remedy my concerns. A+ in my book!
Carolyn was amazing!
GREAT CUSTOMER SERVICE!! Art was a huge help. Very informative, got me what I needed right away, and was extremely helpful and efficient with the entire process. It's not the closest location to me, but I will only use this location because of the service that was provided. AWESOME!!
Carolyn was such a doll. She was so helpful in giving me access to my dry inside locker. The facility was nice and clean. The doors were locked and I felt nice and secure leaving my items in her care. Thank you so much Carolyn!
Carolyn was a blessing from above when I was vacating this storage! She not only saved me a whole month's rent but was professional and sweet as well. I will always use this location and I highly recommend it to everyone.
We have had several years of safe storage here for our motorhome !
Got boxes, staff is very friendly
Great experience.. Affordable price competitive with other storage locations in area.. Friendly staff.. Great move in special
Tessie is AWESOME!!!
Awesome staff
Teresa has helped me find a solution to my problems with storage... she helped me get the discount for the first month and a bigger storage shed to move my fiance stuff in as well as my stuff from another storage unit. I really appreciate your time and patience.
This was our first public storage rental, and after spending some time shopping around, we settled on something close to home. I made an on-line reservation, but while I continued to shop around, I mistakenly made the reservation at a different public storage location. Wen we arrived at the store to check in, my mistake became very apparent, but Zehn (the in-store rep) took great care of us. She was able to find a similar sized unit for the same price and processed our check-in quickly and efficiently. Zehn was very friendly and helpful, she taught us all the ins and outs and dos and don'ts of the facility. We have subsequently used the facility a number of times since then and her help has proved invaluable, I highly recommend using Public Storage.
I had a good experience here. Zehn was friendly and nice and really knew what we was doing. I like this location and it's close to my work.
I recently rented a storage unit at this Lynnwood location, and I was so impressed by the customer service I received. Ryan (the employee who assisted me) was SO helpful and professional, and I can be a difficult sell! He showed me quite a few different units, helped me to determine the best size for my needs, and helped me get a killer deal on a unit! The whole time he was kind, courteous, and willing to help me out in any way possible. As I said, I was super impressed, and I would go out of my way to rent from this location in the future.
I've had a storage unit here for a few years and just wanted to let you know what a great experience I've had. I usually deal with a lovely young woman named Tessie. She always remembers me and greets me with a smile! She is so easy to work with. At times when, due to life, my payment may be a bit late, she is so kind and understanding. No embarassment for me. Coming from customer service backround, I am certain life would go so much easier if all employees emulated Tessie. Thanks!
Great place and Tessie and everyone are great to work with.
For 9 years we have used this location and would do it again. Sorry to break up with you Tessie, you have been wonderful to work with. :)
Aleah and Tessie were so helpful in finding us the right size unit with the best price. They made our move from California that much easier.
Tessie and Aleah are storage super hero's.
Customer service has been great, I feel good about our decision to use this storage facility. I like the location. I'm very happy with the height of our unit. During my search for storage I had seen units that were only 7' in height,
Julie was a huge help. Got me in and out quickly but I still felt welcomed and left feeling good about my decision to store there
I love this place!! I got a great unit (3 stalls) for less than 100$ per month! The manager noticed I forgot to lock my stall one night, and called me, and told me right away, and also locked it with their lock to make sure I was secure in the mean time. I love the service I have received! Thank you! I told two people who are already singed up for units as well!
We have been with public storage since 2008, and been through several managers... Tessie is the best by far!!! She's very friendly, and helpful. Every time I come to my unit, Tessie is busy cleaning, helping a customer, or driving the grounds and always says hi. She's a very hard worker!
This place is reasonably priced, and extraordinarily well-staffed. Easy access from 99 and 5, I'd give it a 10/10, would use it again. Tessie did everything possible to make sure I had access and knew how to get in. Head and shoulders above other places I've used.
I have been at this storage since 2004 and have had 2 units during that time. The staff is always cool to deal with and they always look out for me. They work real hard to keep the areas clean and clear of movers left overs. The managers genuine concern for the property and the customer is why I am still here.
Walked in; greeted immediately, great customer service. Property manager named Tessie was great, she was very knowledgeable and answered all my questions. With a friendly personality as well as her knowledge and professionalism I would definitely recommend this place to anybody looking for a storage unit a accompanied by a smile as well as a warm personality.
Babes" is so friendly and. Helpful. Im glad I went to this location. She met my needs and made this process easy!