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Address

8200 Martin Way E
Lacey, WA 98516

Full Service Kiosk Available

Office Hours

Mon-Sun Self Service - online & on-site eRental

Phone

360-339-8531

360-339-8531

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Indoor & Outdoor Storage Units
  • Small, Medium & Large Storage Units

Office Hours

Mon-Sun Self Service - online & on-site eRental

Phone

360-339-8531

360-339-8531

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Indoor & Outdoor Storage Units
  • Small, Medium & Large Storage Units
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
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    5'x5'
    Online only price
    $ 58/mo
    Online only price
    Small 5'x5'
    • Inside unit
    • 1st Floor
    $ 58/mo $64
    Online only price
    Hurry!
    Limited availability

    No Obligation

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    5'x10'
    Online only price
    $ 80/mo
    Online only price
    Small 5'x10'
    • Inside unit
    • 1st Floor
    $ 80/mo $89
    Online only price
    Hurry!
    Limited availability

    No Obligation

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    5'x15'
    Online only price
    $ 112/mo
    Online only price
    Medium 5'x15'
    • Outside unit
    • Drive-up access
    $ 112/mo $125
    Online only price
    2 unit left!
    Limited availability

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 133/mo
    Online only price
    Medium 10'x10'
    • Outside unit
    • Drive-up access
    $ 133/mo $147
    Online only price
    1 unit left!
    Limited availability

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 137/mo
    Online only price
    Medium 10'x10'
    • Inside unit
    • 1st Floor
    $ 137/mo $152
    Online only price
    2 unit left!
    Limited availability

    No Obligation

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

Lacey Self Storage Near Interstate 5

This Public Storage in Lacey has the city's storage needs covered top to bottom, with cheap storage units for rent and moving supplies for sale, 7 days a week.
On the northwest corner of SR 510 and Martin Way, this location is just south of I-5, making it easy to get to in just minutes from any direction in town.
Let a 5x5 storage unit hold boxes of books, seasonal clothes or bulky winter jackets to open up some closet space in a home near Pacific Avenue.
An entire bedroom set can easily fit in a 10x15 storage unit when updating some home furnishings in the Tanglewilde area, while a 10x25 storage unit can fit nearly everything under the roof of a four-bedroom house.
On site, customers can choose from indoor storage units or outdoor storage units, along with the option of climate controlled storage units.
When searching for extra storage space in Lacey, look no further than this Public Storage on Martin Way.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 320)

April 22, 2023
Google Public Storage Sean Daugherty
Liz and Sue are awesome which is the only reason I'm giving this Jawa infested scrap heap 5 stars. customer service on the phone needs to have additudes adjust via electrical high voltage discharge to there no no touch. No twenty four hour access despite the thing being accessible via an outside pad and having security cameras all around and wired up.. Apparently the security doesn't do their job because the gates have been cut for remote times and nobody has been shot and are tasered. And they make it so we put a property in other credit requests the very same month. I got the unit they jacked the rate up almost 30% now the next month.
April 22, 2023
Google Public Storage Finance Account
Rats and no 24 hour access, rates randomly jacked , customer service is rude af but office girls try there best to fix these valid reasons to move the next street over. thanks Liz and sue
February 6, 2023
Google Public Storage Kenny Pace
The units ability to have an app for entries and communication was hands down top notch.
January 29, 2023
Google Public Storage Josh from Oly
Big rat problem!!!
November 30, 2022
Google Public Storage Lori Wagner
There was no one in the office at this location has to go down the street to the other public storage. There were no carts trying to move in the one side had Ann exit but could not use it. Hard to turn around
October 21, 2022
Google Public Storage Sheri Martell
Been at this storage facility for 3 years.. at first it was great went back to check on belongings and it’s a total lost for rat infestation!!! This location is HORRIBLE!!! I lost everything but still payed monthly. Staff said they would get ahold of me but I needed to go through insurance. Horrible Horrible Horrible place would never get a unit again!!! Worst ever … losing life belongs is hard then it being this way RAT INFESTATION SMDH… don’t have words but please think before renting at this location.
August 17, 2022
Google Public Storage Liam McDaris
Sue was great, she helped us transfer to another unit when there was a problem with the first one and she made it super convenient and it took no time at all.
June 7, 2022
Google Public Storage Eileen Rodriguez
We came in and Sue was very warm and welcoming as soon as we came in. The place is very clean and well kept. Storage unit is close by and ground flooring so it is easily accessible. The gate opener is very cool and used by their app! We were both very pleased with the storage unit and how well kept it is and the location. Thank you very much for your business:) A+++ recommended
May 7, 2022
Google Public Storage Natasha Cadet
Sue was such a big help. I got confused and thought I lost my storage space but then she was able to get me into an even bigger space with no problems and no extra fees. Thank you again
April 3, 2022
Google Public Storage Christine Mowat
April 2, 2022
Google Public Storage Rachel Panek
They are wonderful expensive and work with you
March 26, 2022
Google Public Storage Katie L Arseneau
Lindsey was extremely helpful. Even let me borrow her head lamp. Thank you Lindsey!
February 24, 2022
Google Public Storage Michael Miller
Sue was great and patient thanks again see you next time.
February 23, 2022
Google Public Storage Michael Long
Sue was amazing. We had a great experience
February 23, 2022
Google Public Storage Diane Wilson
Sue was phenomenally efficient and couldn't be more helpful
February 23, 2022
Google Public Storage Michelle Fruth
Sue was very helpful and took payments very well
January 31, 2022
Google Public Storage Dalton Parker
Lindsay was very helpful and helped me get set up in the new unit. Highly recommend.
January 22, 2022
Google Public Storage Mark Valerio
I had a great experience with Sue. She did a great job helping me determine what my storage needs were. She was very knowledgeable and even made sure I knew the best way to navigate the property with my truck and trailer. Thanks!
January 21, 2022
Google Public Storage Savage Arctic Wolf
Sue was amazing
December 14, 2021
Google Public Storage laurel kelly
Very very nice staff! For two years there were no problems, then I moved into a smaller unit ,which got infested with rats, the management was fast to put out traps. I ended up getting out of there with rat droppings in my stuff. I can't say a bad word about the management. Rats happen , especially when a grocery store sits right behind it, I think my only suggestion is that they take preventative measures to guard against rats.
November 5, 2021
Google Public Storage Lisa Mackelwich Rush
We had great service going thru Sue yesterday...Fast and very friendly .
October 29, 2021
Google Public Storage Bertram Brown
October 4, 2021
Google Public Storage Miles Phelps
Lindsay was wonderful to work with! She got me set up and taken care of in such a short amount of time. Kind lady deserves a raise!
October 1, 2021
Google Public Storage Art M
Kim was AMAZING!! She made the process a breeze and got me all set up!! Will definitely recommend to family and friends!!
June 24, 2021
Google Public Storage Demani Age
Sue really helped me out with everything. She went above and beyond with helping me.
April 2, 2021
Google Public Storage Rebecca Walker
March 29, 2021
Google Public Storage Bug Davis
Had a wonderful experience here.Alic is/was incredibly informative helpful and in general pleasant to deal with. Would highly recommend!
March 4, 2021
Google Public Storage Darren j. Richardson
Miranda is a great worker does a great job. Keeps the facility clean and neat. Keep it up.
March 4, 2021
Google Public Storage Sawyer B
Miranda was very helpful and customer orientated. Made the experience 10x easier.
March 1, 2021
Google Public Storage McKenzie White
The service was Good and worker Alec was great
February 26, 2021
Google Public Storage Moe Jordan
I'm glad that I have business with this place ..Miranda waz very helpful and friendly... you can see the smile behind the mask 😷 and thanks for the lady across the street also and their District Manager for the best service...
February 12, 2021
Google Public Storage Eric Pierce
I am a truck driver who delivered to a storage unit for a customer of mine a couple of times now. And the staff never keep me waiting and always have a smile to share. Keep it up y'all. You're good folks to know. Good bless
February 9, 2021
Google Public Storage Christopher Swagert
Miranda was very nice and make sure to get me a great deal. There customer service is excellent!
January 29, 2021
Google Public Storage Alyssa White
Alec was very helpful, friendly, and made the experience quick and painless. I rent multiple units here at this Lacey location, and have never had a single issue. Highly recommend!
January 28, 2021
Google Public Storage Mike Parker
Miranda was was very helpful with getting me a unit she deserves a raise seriously
January 27, 2021
Google Public Storage rona anderson
I am very happy with the service you provided. Also for taking care of my auto payment ordeal. Again Thank You!
December 15, 2020
Google Public Storage Opal Whitetail
December 15, 2020
Google Public Storage Lindsey Thurgood
Super easy to reserve the perfect size unit! Office staff is helpful, friendly and anticipates needs. Lowered rating. Had a friend come help me move out of my unit. Asked the guy in the office if it was okay to leave out the gate at the end of my row since friend was using his trailer. Guy in the office left for the night without even mentioning that he was leaving which also tells me he didn't do any walk around checks. His response the next day, "I didn't know you were still here" so, he also must not look at the cameras in his office.
December 8, 2020
Google Public Storage D Wall
Was very nice, answer all the question
November 21, 2020
Google Public Storage Jada Nielsen
Unit was clean, and hallway was well lit and clean.
August 6, 2020
Google Public Storage Sean Wilson
Brittney was very nice and honest. I was surprised by some costs, but she made up for it. It was a quick process regardless.
July 24, 2020
Google Public Storage Michelle Golden
Sue was great. She came over from another facility to help me and I truly appreciated that. Check in was smooth and she made me feel comfortable through the entire process
July 21, 2020
Google Public Storage Ore Cohen
Great service ! Very professional and caring Brittney was great! and helped me find the unit that worked for me if you need a storage go see her!
June 13, 2020
Google Public Storage Debra Krzyska
James was a great help.
June 12, 2020
Google Public Storage King Peso
June 11, 2020
Google Public Storage Valorie Jenkins
Brittney was awesome!
June 4, 2020
Google Public Storage Ano.V
Getting a storage wasn't a hassle at all. Good customer service and great people. Brittney was very polite and helpful. Thank you guys.
May 29, 2020
Google Public Storage Annalyn Bergin
Friendly staff and thorough. Sue Karissa is awesome.
May 29, 2020
Google Public Storage Christian Serrania
We have had a storage unit for 6 months with Public storage. The entire time we never saw the same person twice. Every female representative that we had to speak with was rude to my wife and I. Many times we had to wait for 20 mins or more to get someone to even come to the property. Today, we finally moved out of the storage unit because we refuse to give our hard earned money to people who do not appreciate our business. James was in today, I wish I had dealt with him more than just today. Maybe, the company wouldn't of lost my business. I find storage units very handy because, it allows me to keep things and not clutter my house with my business items. I've had a unit for many years now. Now, I'll just put a garage in my backyard. I won't have to deal with rudeness at home. JAMES, please find a company that reflects your customer service. You shouldn't be the only nice one.
March 23, 2020
Google Public Storage Tammy Wharton-Vazquez
Brittney was awesome. She was very knowledgeable and very helpful.
March 21, 2020
Google Public Storage Casey Boyd
Lena was awesome. Great service.
March 18, 2020
Google Public Storage casey johnson
Brittney was amazing! Give her a raise!!
March 16, 2020
Google Public Storage Kevin Threlkeld
Brittney made storage so easy!
March 16, 2020
Google Public Storage Manuel Bravo
Brittany did a great job!!!!!
March 2, 2020
Google Public Storage Jessica Dishaw
March 2, 2020
Google Public Storage LiLJ P
Brittney was great
March 1, 2020
Google Public Storage Rachel Bushey
Brittany did a very good job. By helping me with any questions I may have. Love the can do spirt she has. Definitely will let my friends know how great it is here. 😊
February 27, 2020
Google Public Storage Ross Dye
They really went out of their way to help me obtain the right size and convenience storage.
February 11, 2020
Google Public Storage Ronald Ragan
Brittney did an excellent job very professional I’m impressed good attitude and showed me around and explained everything well and I appreciate everything she did
February 6, 2020
Google Public Storage Jauquin Sinclair
January 31, 2020
Google Public Storage Kitani wolfus
James was fabulous and very helpful even though my reservation went wrong he did amazing.
January 21, 2020
Google Public Storage Carlie Handley
Max rocks!
January 12, 2020
Google Public Storage Happy Swat
Max did an awesome job getting everything fixed around. Thanks
December 9, 2019
Google Public Storage Rick Caldwell
Max is the Man!!!
December 8, 2019
Google Public Storage Ariel Miller
Thanx Max was great!
December 8, 2019
Google Public Storage Laurie Anderson
Very helpful and friendly staff
December 6, 2019
Google Public Storage Cheryl Devers
Good job Max. Thanks for the help in the storage unit. GO HAWKS!!
December 2, 2019
Google Public Storage Tina Kohoutek
Max was so helpful! Made the process so easy.
December 1, 2019
Google Public Storage Ralph Thompson
I just want to say thanks to Tamara For all her help, She is a 10+ in customer service thank you very much she’s very knowledgeable on everything and goes above and beyond, Thanks Ralph 😎👍
November 30, 2019
Google Public Storage Rob Houdyshell
No problems up until we used their app to close our unit. They insisted we didnt and tried to fleece us for more money. We then gave them permission to cut our lock on the unit which took them 3 weeks to get done and yet another attempt to steal more money from us. Frauds. Avoid at all costs.
November 26, 2019
Google Public Storage Karina Leon
Max helped me with everything and he was super kind, knowledgable, and quick. If you are in need of a storage unit you should definitely come here
November 16, 2019
Google Public Storage Kyle Shinagawa
Tamra was prompt to help. Made the process as efficient as possible
November 6, 2019
Google Public Storage Cheyenne Sanchez
Thank Sue for all the help
November 4, 2019
Google Public Storage Cassie West
Great customer service
November 3, 2019
Google Public Storage Tania Troit
Max was AWESOME! He made our experience stress free and went above and beyond to get us the BEST deal!
October 23, 2019
Google Public Storage Galen Johnson
Sawndra was efficient and kind, and it was easy to get a space.
October 21, 2019
Google Public Storage Christopher Hancock
Thanks!!!
October 20, 2019
Google Public Storage Robin Bohl
Great experience with Max. They have the best prices and customer service!!
October 14, 2019
Google Public Storage R Brian Breen
Max is great five stars
October 11, 2019
Google Public Storage frank Swenson
Great facility and very helpful staff. Tamara was very nice and courteous.
October 11, 2019
Google Public Storage joshua dutt
Great place. Very helpful with any questions. Tamara was on top of everything and helped every chance she had
October 7, 2019
Google Public Storage B McGilvery
Max is soooooooo dam awesome ...
October 6, 2019
Google Public Storage coachlunk Rubio
Needs a good cleaning and a security up grade it's on a high traffic area via Martin way. Not worth it for the price.
October 6, 2019
Google Public Storage Jennifer Elzig
Thank you Max for being wonderful and having wonderful customer service...
October 6, 2019
Google Public Storage cosmic
Did a great job
October 5, 2019
Google Public Storage Mike Bodnar
Great customer service from Tamara very informative
September 27, 2019
Google Public Storage Catherine Gallego
Max is a great help and has great customer service
September 25, 2019
Google Public Storage Ellenrose Franz
Friendly customer service.
September 23, 2019
Google Public Storage Federico Mata
Very polite staff. Mr. Max assisted me in a very responsive manner and took care of all my questions.
September 12, 2019
Google Public Storage Alex Blume
Great customer service!! Really went above and beyond
September 5, 2019
Google Public Storage Miss Zieske
September 1, 2019
Google Public Storage Billie Ortega-Ortiz
Max was awesome and super helpful. Looking forward to a great business relationship!!.
August 26, 2019
Google Public Storage Diana Lynn BaileY
August 25, 2019
Google Public Storage Lisa Turner
Max was great to work with! Made the "move-in" process super quick and easy and patient with all of our questions and indecisiveness. I would definitely recommend this public storage!! Thanks Max!!!!
August 24, 2019
Google Public Storage Jennifer McDougall
Excellent staff and customer service. Assistance with any issues that came up was smooth.
August 22, 2019
Google Public Storage Grace Wheeler
August 21, 2019
Google Public Storage TruNameless42
Super helpful! Super happy! Completely stress free service and a hundred smiles to greet and welcome! 6 Stars!
August 21, 2019
Google Public Storage wanttogrowbetter
Was an OK place to rent from but I was with them 2 years I moved out on the 5th of the month after struggling and being somewhat homeless and they still want to charge me for the whole. Makes no sense not to pro rate the 5 days
August 19, 2019
Google Public Storage Jason McAllister
Very nice, helpful and treated me well as a customer
August 10, 2019
Google Public Storage mickie westcott
August 5, 2019
Public Storage Darren j. Richardson
Max is a great guy. Very helpful and better than anyone who has been here before. Keep it up. Very polite and nice
July 30, 2019
Google Public Storage Amy-Jo Shriner
Tamara was very helpful! I would use this facility again for my storage needs.
July 27, 2019
Google Public Storage Misty Allen
Sue was amazing as usual. Helped resolve my storage needs.
July 23, 2019
Google Public Storage Kate Mccalib
July 20, 2019
Google Public Storage David Smith
July 18, 2019
Google Public Storage Jocelyn Skimpy
Karen n sue were great come see them today 😁
June 28, 2019
Google Public Storage Kary
I just moved here from New Mexico and was able to book the storage unit online with a follow up call from David the next morning to let me know the process and to answer any questions I might have. He was incredibly friendly and made me feel comfortable in an otherwise potentially stressful situation. Upon arrival, David was accommodating and helped me with the paperwork and to navigate the facility while I unloaded my U-haul into the clean and spacious storage unit. Thanks a ton, David! You were awesome and I'm happy I chose to rent with ya'll! -Kary
June 23, 2019
Google Public Storage Brandy Jawja Brewz-Her
June 22, 2019
Google Public Storage Wayne Gardner
Pleasant and simple transaction. Really clean and secure grounds
June 16, 2019
Google Public Storage nelly valenzuela
June 15, 2019
Google Public Storage Todd Jenkins
Very courteous and helpful.
June 4, 2019
Google Public Storage Erika Berghammer
June 2, 2019
Google Public Storage Serin Bond-Yancey
Manager is nice but customer service reps when you call corporate have no clue what they're talking about. Two different reps told me the sale price was good for however long you rent the unit. Then we go in and the manager says it could be raised at any time and it was extremely difficult to get details out of him, such as how much notice you get, how soon the prices can change, etc. Makes the entire company look like a scam. Manager was polite and helpful (tho vague) otherwise would have been 1 star. Hopefully we don't have to move out stuff in a month. 🙄
May 30, 2019
Google Public Storage Chhunly Chann
sue and Saw has been great. they helped me find right space and size..they answer all my questions and give me idea on how I can maintain and keeps things nice. very friendly!!
May 16, 2019
Google Public Storage Ana Chu
I don't know about the store, but the manager Dave is pretty cool. He's super friendly and helpful.
May 6, 2019
Google Public Storage Dusty W.
Was having a hard time with a few thangs, but David the support management was a boss and helped me get it all taken care of...thanks David.
April 30, 2019
Google Public Storage Aurora Sellers
Sue is the best
April 27, 2019
Google Public Storage Julia Rech
April 15, 2019
Google Public Storage Jonathan Rosario
Tamara was an excellent guide
April 12, 2019
Google Public Storage Andre banks
Tamara was amazing, and super helpful! She was more than willing to stay after and wait for me, and extremely informative!
March 28, 2019
Google Public Storage tom pickett
Sue great service very friendly
March 26, 2019
Google Public Storage Carolyn Reynoso
This place is clean and the worker is friendly
March 24, 2019
Google Public Storage Nicole Connelley
Stored with them for over a year and had a great experience from start to finish!! Would recommend them to anyone looking for a safe and clean place to store their items.
March 4, 2019
Google Public Storage Charlie Weedin
February 22, 2019
Google Public Storage Pedro Cruz
A lot of hiding fees. And gate only works sometimes. Storageland have better prices. I'm not coming back to public storage for my business...
February 17, 2019
Google Public Storage Anthony Batayola
Tamara was very informative and super helpful!
February 15, 2019
Google Public Storage Corey Calvert
Christina is amazing, sorted out confusion in our reservation across the street, and got us squared away- in the middle of a record snowstorm, no less. * However, it appears that both locations have broken gates.
February 4, 2019
Google Public Storage Rourke Buechel
The lady in the office was friendly enough, but the location is a little run down and honestly looked inadequate. None of the units are heated yet their rates are the same as some other facilities nearby that are. They also said their rates are subject to change after the first 3 months. I didn't want a unit so I can't say anything beyond that.
January 30, 2019
Google Public Storage Justin Foster
Stew and Kevin were amazing and friendly would recommend using them for my future storage needs
January 21, 2019
Google Public Storage Sand Sanddunes
Great deals on storage Jaunita was alot of help
January 21, 2019
Google Public Storage Cory Ellis
Got a great price on my unit and the location is very clean.
January 17, 2019
Google Public Storage Kris Westman
Kaylie and Sue did an amazing job. Made the process super easy!
December 30, 2018
Google Public Storage Chris Lain
Great service and great price! Check this place out!!
December 27, 2018
Google Public Storage Kristen Huff Bramell
Fast, easy rental. Great location! Juanita was delightful!
November 20, 2018
Google Public Storage Courtney Finley
Great customer service received from Tami explained everything answered all my questions.
November 11, 2018
Google Public Storage Teresa Skogland
The ladies who rented my unit to me are great .It was confusing to have to pay full amount on the 26th plus insurance with advertised promo. FOLLOWING MONTH IS FREE .I thought it meant nov since i moved in on sept 26 and paid alot I was wrong i guess was locked out last night with a load of stuff had to dump most of it.I dont mind paying but need a larger one and dont want to pay storage in full then full price for another expensive larger one.I could not get answers from customer service i am there evening after office closes usually.
October 31, 2018
Google Public Storage Mark Connelley
Great location and a great price! Come check these guys out!!
October 18, 2018
Google Public Storage Dankster421mdk Smokie421mdk
Juanita provided us with amazing customer service. She has a wonderful personality and was extremely helpful.
September 28, 2018
Google Public Storage Tallen Houston
Sue and Tam were very welcoming and provided me with a quick and painless rental acquisition! I recommend this facility highly as the customer service on top of the provided service is exemplary! Thanks ladies, and great job of emploing pleasant and helpful people!
September 15, 2018
Google Public Storage Brenda Howard
Sue was very kind and professional. She showed me a couple of storage units that were available. Provided me with the information I needed to make a decision. Great location and very clean.
August 9, 2018
Google Public Storage Garrett Worden
Sue is super helpful and friendly.
August 6, 2018
Google Public Storage Frog-E-Tessa
July 27, 2018
Google Public Storage sixty7camino #
Juanita and the other staff run a great facility. Curtious and promt.
July 25, 2018
Google Public Storage TEE ROY
Clean facility and friendly staff
July 20, 2018
Google Public Storage Michael Techur
Sue and David were fabulous great service !!!Come see them.
June 28, 2018
Google Public Storage Sean Hall
Juanita had exceptional customer service towards me and my family when we got our unit from this facility, because of her customer service I have recommended it to other family members who have then gone and rented units themselves.
June 21, 2018
Google Public Storage Juan Escobar
Sue was outstanding, she got us in a storage unit right away that fit our need!
May 9, 2018
Google Public Storage Josue Morrison
Kristina, Was awesome! Really excellent customer service. Thank you very much!
April 26, 2018
Google Public Storage Joseph Matos
Our stay here was great for our contents. Sue was really helpful and kind. If you need a place to store your contents this is the place to do it!
April 26, 2018
Google Public Storage Karin Graff
Great job to Juanita and Kristina you both were very friendly, helpful, and professional. This location was extremely convenient as we lived less than a mile down the road.
April 20, 2018
Google Public Storage Joel Katz
Sue Did a wonderful job keeping me informed of all the details to the contract was very polite all the time very courteous sweet lady to work with.
April 20, 2018
Google Public Storage Kelly Winn Hirai
Sue is wonderful! We have been renting a 10x20 storage for about 2 years and recently downsized to a 5x10. She walked us through two different sizes to make sure we had the right one for our needs. She made the transition fast and simple! I would definitely recommend! :-)
March 29, 2018
Public Storage Triniti Anne
do u have 5x10 storage units
March 24, 2018
Google Public Storage Brett Adams
Oh my god! Sue and Stephanie are so way totally awesome. I love them!!!!
March 24, 2018
Google Public Storage Patrick White
Sue and Stephanie were the best thank you very much
March 24, 2018
Google Public Storage Alexandria Freeman
Love this place sue is really sweet
February 24, 2018
Google Public Storage Jeremiah Hoffman
Brian was amazing and helpful. Came in at last minute and was really nice. Didn’t try to rush us out or anything.
January 14, 2018
Google Public Storage Julie Biernoth
January 5, 2018
Google Public Storage June B
Sue was fantastic!!!! She really took good care of me!!!!! Best customer service EVER!!!!!! #welovepublicstorage
December 30, 2017
Google Public Storage sebastien sow
Sue, christina it was a good experience. Nice people.
December 29, 2017
Google Public Storage Tina Mayo
Sue is good
December 29, 2017
Google Public Storage Phil Prietto
Erica was awesome. Good personality. Very customer orientated!
December 29, 2017
Google Public Storage shane rabbie
Sue was absolutely amazing and helpful!!
October 5, 2017
Google Public Storage Thomas Hollingshead
September 29, 2017
Google Public Storage Chhen Yay
Good place to store your stuff but expensive.
August 31, 2017
Google Public Storage Frank Weatherwax
July 26, 2017
Google Public Storage Christopher Richardson
Lena was great. Shes bomb at what she does. She helped me with great service and makes good joke !
July 2, 2017
Google Public Storage Elizabeth Ford
The staff is super nice!
June 5, 2017
Google Public Storage Anthony Sanchez
Great service from ashley and very courteous helping with everything
May 9, 2017
Google Public Storage Heidi Goddard
Advertised 1st month price discount did not apply to the unit we wanted to rent. Lots of add-on charges and further recommendations for additional costs. Gate did not work properly. Paid for two months, in advance, and cancelled the 2nd month (May) on the 29th of April. When the refund to my card was only $11, I called and was told any further refund would have to be approved by the district manager. Received a message letting me know the refund had been approved...today is the 9th, still no refund.
May 2, 2017
Google Public Storage Stephen Gonzalez
May 2, 2017
Google Public Storage Jessica Resto
Ashley is awesome,a great help when in a bind.
May 2, 2017
Google Public Storage Melissa Thompson
Ashley was very nice and informative!
April 23, 2017
Google Public Storage Joshua Amerson
Ashley was very helpful. I will be sure to be a repeat customer!
April 23, 2017
Google Public Storage Arleaha Werts
Ashely was super helpful in getting us a storage unit when we needed it most.
March 25, 2017
Google Public Storage Clefo Townsel
Ashley, thank you for your excellent service. Great place, very good rates. Ashley will take care of you.
March 11, 2017
Google Public Storage Linda Montgomery
Bad news stay clear
March 8, 2017
Google Public Storage Erin Briones
Ashley, was very helpful.
February 24, 2017
Google Public Storage Slava Baklanov
You guys awesome!!!! Ashley is great!!!
February 11, 2017
Google Public Storage Brenda Hancock
They were very helpful with info on there storage units and answered all of our questions. Ashley and Sue were very nice and made our experience a good one.
January 31, 2017
Google Public Storage Zethan dunlap
Service was great by ashley she helped us very well took care of all my questions and was patient I appreciated the help
January 30, 2017
Google Public Storage Sandra Frary
I had a very good experience with brittnay
January 29, 2017
Google Public Storage D Q
I'm just fed up with this storage facility. I've been at this facility since 2009. I used it because I needed a place for all my military equipment. The following year I had my unit broken into. The insurance initially denied my claim for stolen items. It was largely inconvenient to claim for stolen property that was military issued with their set insurance company. In 2016, I've had to call the police on units that were being broken into. The security system is severely inefficient given my personal experiences (God knows how many other break-ins occurred). Customers should feel that their units are secure. I do not feel that way about my storage unit. The last test of my faith with this facility and its management failed when the electronic gate was out for order for at least a week (Jan 21-29). The sign read that the gate would be open at 9:30am but it did not say when it would be closed. So if you're traveling from far away just hope and pray that the gate is still open when you arrive. Also, their established office hours online and at the facility is more of a guideline and not necessarily a rule. At least, that's what it seems to be (see pictures). For all these reasons, I am moving my property out of this storage facility. I've attached pictures to show the temporary sign and current time with the date to prove that my claims are truthful. One picture shows (3) vehicles (current clients) waiting to get into their storage units but cannot due to the gate being out of order, as well as the less than accurate sign of when it's supposed to be open. I would not recommend this facility to my friends or family members. I hope this review helps current and future clients.
January 26, 2017
Google Public Storage Chris Erdahl
Sue has been awesome, she has great customer service and explained everything very well she is a great asset to your company thank you so much sue
January 26, 2017
Google Public Storage April Erdahl
Short sweet and nice experience, Sue was very helpful and delightful to talk with.
December 10, 2016
Google Public Storage Jenny Moody
Kristina Did a great job!!!! Super friendly and upbeat :) Will be returning!
November 30, 2016
Google Public Storage Larry B
I'm at public storage and Samantha has helped me find a storage that I can rely on she is very helpful is a good worker very nice person and down to earth she gets all the stars in my book!
November 28, 2016
Google Public Storage James Bray
Ive been a loyal long tem customer with the lacey branches for 15+ year and love my experiences with the staff and facilities. As ive been moving things out staff has been very helpful and paricularly kristina has made a wonderful contriibution to my needs today. I am very grateful for the help and would allways come back for storage needs again. And would continue to recommend the lacey branches to friends and family.
November 22, 2016
Google Public Storage Daniel Curtis
Courteous, attentive and detailed. I am feeling quite fortunate to have found a storage locker that is in the area I wanted, within my budget constraints, and attended by absolutely wonderful people. A thousand thanks to Brittany the property manager for making this little part of the current life transition I'm going through a complete breeze. She was able to ensure my storage needs were adequately met, that I fully understood all the small details of renting from PS, and hit her obviously mandated company sales pitches all while exuding a genuine warmth and personable character that completely set me at ease. As someone who can be as socially awkward as myself, I can honestly say it is very rare indeed for me to be made to feel comfortable so quickly while dealing with processes that I am unfamiliar with. I hope PS fully appreciates the quality employee they have in Brittany, and I would recommend this particular location to anyone for their storage needs without hesitation. Again, thank you so very much, and have a wonderful Thanksgiving!
November 14, 2016
Google Public Storage W X
When I needed a storage space Brittany was there to help! She made sure that I was satisfied with the unit size I picked. I have been very pleased with the service and the pricing is decent for the area and I find the ability to pay online a big plus. Thank you Brittany for being a kind and helpful person!
November 1, 2016
Google Public Storage steve schmidt
Brittany was very helpful thank you!!
October 27, 2016
Google Public Storage Elizabeth Lorenzana
She was great very friendly and efficient thanks brittany
October 27, 2016
Google Public Storage Debbie Olsen
Five star service every time. Afforable. Easy access. And very nice people working here especially Brittany the property manager she always does above and beyond to help thank you! I will spread the word!
October 26, 2016
Google Public Storage Angel Ruben Banuelos
To me Brittany always been awesome
October 10, 2016
Google Public Storage Miisha Hamilton
I love it here , Brittany is the best she's very helpful and sweet..I would totally use her agian...
September 10, 2016
Google Public Storage Nunya Bizniz
Britney is such a blessing.. she's so totally helped me out thank you
August 29, 2016
Google Public Storage Christopher Cruz
Brittany is so awesome!!! She is always so helpful and accommodating!
August 29, 2016
Google Public Storage Maryzen Cruz
Brittany rocks! Knows her stuff!!! Thank you Pubic Storage for hiring her!
August 24, 2016
Google Public Storage Jae Yoo
August 23, 2016
Google Public Storage keisha reynolds
I came into the lacey facility not too long ago and wanted to show my appreciation to one very helpful young lady. I was looking for something small and didn't know what size would be a right fit. The young lady named valencia (I hope I spelled that right) was very helpful by showing me different units and gave me a visual of where things would stack up. We came across a perfect fit and was even on the cheaper side of my budget. So, kudos to you sweetheart.
August 1, 2016
Google Public Storage Joe Rasmus
Sue was very friendly and helpful
July 23, 2016
Google Public Storage Chloe Berry
Sue was so very friendly and helpful.
July 16, 2016
Google Public Storage Crystal Crystalmonique Crystalmonique
Cannot begin to tell you how wonderfully helpful Brittany was. She made everything seem so simple. She went above and beyond what she needed to do to help us.
July 11, 2016
Google Public Storage The Solid Rock Foundation Of Marion County Inc.
Our corporation is indebted to Brittany for her speedy assistance in our hour of need. We Thank God for Brittany at Public Storage in Hawkd Prairie.
July 11, 2016
Google Public Storage GERSHOM CHILKA
Brittany is most helpful! Thanx agaln Brittany your the best!
June 25, 2016
Google Public Storage Jamie Winters
Brittany has given me the best service out of all 50 states I've been to she deserves more then just a review. Shes always checking to make sure we don't have any questions and when it was hot we where moving and overheated and she even gave us a bottle if water! Shes personable, friendly, and keeps up on the property. This girl is the reason we stay here. I would recommend you to store here if its needed brit will greet you with a warm smile and help you with all your needs. This storage faciloty is always locked and secured, and always clean. Even down to the office and bathroom spotless. I dont know how she runs this place and does so much all the time and remains so positive. Public storage is great and brittany takes it to the next level. Amazing people storage and pricing , i dont know if i could ask for much more. My experience has been better then expected, i could go on for days and find a hundred great things to write about this place so ill leave it at shes an angel and she always watches over us customers and the property. She deserves a rase and all of your employees should be loke here, maybe they can learn a thing or two! Thanks a million times over for all your help
June 20, 2016
Google Public Storage Melissa Chicone
Brittany was very helpful! Great service!
June 18, 2016
Google Public Storage Dave Buckley
Brit was great and stayed open late to help us out
June 17, 2016
Google Public Storage jbonec1musicman
Brittany was helpful and informative.
June 17, 2016
Google Public Storage Kalie Slater
Brittany helped me get everything I needed and was super super friendly, excellent service everytime I need something!!!!
May 28, 2016
Google Public Storage 13_PickleRick
My brother and I got 2 units here and the units are very clean. As we were here I seen that the staff walk the grounds for anything suspicious. This is a good secure location. Customer service was great, Brittany was able to answer a lot of questions we had about how things work there and the rules of the property.
May 27, 2016
Google Public Storage Brian Lkim
Brittany, Lena, and Liz are great!!!! Thanks ladies.
May 25, 2016
Google Public Storage Lisa Palmer
Brittany's so helpful!
May 21, 2016
Google Public Storage JESSICA THURBER
Brittany has been amazing and extremely professional and super friendly,I chose to go with public storage especially after meeting her. GREAT JOB BRITTANY
May 19, 2016
Google Public Storage Adam Murphy
Brittany was awesome! She was very helpful and very polite. She made renting a storage unit very simple for me. I would recommend this place just because of her!
May 19, 2016
Google Public Storage JC Campos
Brittain is great she has quick and effective service thank you
May 18, 2016
Google Public Storage Michael Hester
Alisha, was very customer oriented thank you
May 12, 2016
Google Public Storage jason fike
Brittany was a kind energetic helpful person and I appreciate the service
May 7, 2016
Google Public Storage Brady Grivel
Brittany came to my unit to remind me of some things an although she was giving me reminder of rules of the property she was very professional. She answered all my questions with no hesistatement and she even gave me broom an dustpan to use l These ladies are all very nice and always give me great customer service epecially appreciation of this girl today Brittany she has awareness of property and is a diligent worker for example when I was walking thro te gate she mentioned to me I always have to enter my password I'm surprised she even noticed most people don't pay attention I feel looked after and my stuff to it makes me feel secure and comfortable I just have to say this place is the best I wouldn't go anywhere else I always try not to linger around but it's hard with such great people
May 6, 2016
Google Public Storage rhonda dagais
Brittany was so terrific she was so helpful and smiling it was a great end to my day to see such a cheerful young lady. I will come here anytime I need storage! Loved the customer service! Great place and excellent service😀❤️
April 28, 2016
Google Public Storage Christopher Oglesby
Liz helped me with all my needs and was so awesome setting up my account.
April 25, 2016
Google Public Storage David Cook
I'm so relieved about Brittany Simpson providing me with certainty of my property being in good hands with PublicStorage. Being certain is worth it all!!!
April 15, 2016
Google Public Storage Sarah Kay
Lena Hare🐇 is the bomb!! 💣
March 1, 2016
Google Public Storage Tony Hamilton
Sue was great.
February 20, 2016
Google Public Storage Anthony Priest
Paulette came to the rescue and helped me clear my storage unit. Very helpful and friendly!
January 22, 2016
Google Public Storage Paul Smith
Liz was awsome! Great experience
January 22, 2016
Google Public Storage Dana Wiersma
Liz was an amazing help polite and friendly Great location
January 14, 2016
Google Public Storage Abelardo Diazdeleon
Liz was great through the process of getting my storage unit and very nice.
December 26, 2015
Google Public Storage Bonnie Dressel
Liz was extremely helpful and made the process easy and understandable!
December 22, 2015
Google Public Storage Chris Aguon
Sue was the best help I've experience with any storage company I've used.
December 21, 2015
Google Public Storage Bertram brown
Very friendly service the customer service rep Liz very nice and sweet would definitely recommend this place for people who looking for storage
November 30, 2015
Google Public Storage Isaac Alto
Very good service.Liz answered all of my questions.
November 23, 2015
Google Public Storage Robert Dowing
Liz helped me out with my storage needs. Great service
November 9, 2015
Google Public Storage andrea sorsby
Liz was very helpful and great customer service. I am a repeat customer for this location. I highly recommend this Public Storage location
October 30, 2015
Google Public Storage javier zepeda
Liz was a very great help
October 22, 2015
Google Public Storage Paige
Sue was amazing, answered every question I had first time renter
October 5, 2015
Google Public Storage Brianna Lee
So easy and fast! Liz was fantastic and so helpful. It made the process so easy. 😀
September 25, 2015
Google Public Storage DJ Ravish
Liz was very helpful and walked me through the process timely. I would recommend this storage facility to anyone in the area
September 13, 2015
Google Public Storage Jonathan Faafetai
Awesome service from Liz today easy as walking through the park.
September 9, 2015
Google Public Storage Lauren Miller
Liz is awesome! So helpful and very kind!!!
September 6, 2015
Google Public Storage Thad Rach
Great job easy to work with
August 30, 2015
Google Public Storage Sam Bingaman
Scott did an awesome job, very friendly and energetic!
August 25, 2015
Google Public Storage Abel Guzman
Scott is awesome helped me and a mother of two. He went the extra mile.
August 13, 2015
Google Public Storage yvonne Pla
great customer service provided by Lena, sue and Liz thanks alot for your Help and patience. .
August 10, 2015
Google Public Storage Nykiah Smith-Hardin
Liz and sue were very helpful in getting me started on my storage needs. will be coming back if ever needed in the future.
August 3, 2015
Google Public Storage Sherri Kirkendall
The storage units are great and well kept and liz is very amazing with the customer service
July 25, 2015
Google Public Storage Dalene Marie Baleto
Liz was very helpful.
July 20, 2015
Google Public Storage Maurice Wright
Scott help get a unit
July 20, 2015
Google Public Storage Ashley R
Scott was very helpful and pleasant to work with. He made our experience a good one.
July 13, 2015
Google Public Storage taz davis
Great place to go, excellent service and fast Liz was very friendly and accurate with what I wanted
July 8, 2015
Google Public Storage Ericca Griffin
Lori worked with me to find a storage solution that met my needs. She was helpful and professional. Thanks again Lori!
July 6, 2015
Google Public Storage Keila Rosado
Liz was great she explained everything we needed to know and how much to pay. Exellent service!!
June 30, 2015
Google Public Storage Danielle Denham
Lena is great!!!
June 30, 2015
Google Public Storage Andi “Andi”
Dirty, dishonest, questionable security, huge fire hazard! Would give zero stars if possible. Saw rat traps & poison everywhere, then noticed the feces. We wanted a 5x5 unit, she tried to rent us a 3x5 and got really upset when we mentioned it looked small... (we measured!) We had a combo lock with us, but she insisted that we use a house lock since "combo locks are easy to pick"...whatever, she just wanted us to use a lock that she had a key to! There are no fire sprinklers anywhere in the facility, just lots of dry plywood. Didn't notice any stand pipes either. Nope! TL,DR: Don't store anything you care about here! Very sketchy indeed!
June 20, 2015
Google Public Storage Michelle Martin
Thanks to Liz and Sue for hooking us up for a storage unit for our mom.
June 20, 2015
Google Public Storage Gladys Hedgers
Quick and easy. Liz and Sue were great.
June 13, 2015
Google Public Storage Charles Lengele
Sue Very friendly and helpful
June 10, 2015
Google Public Storage Krista Pitchford
Lori was very helpful! Great experience!
June 8, 2015
Google Public Storage Meagan Minkovich
I was able to reserve a space online and met with Liz, she was very helpful and the entire experience was fast and easy.
May 26, 2015
Google Public Storage First look through google cardboard. James Jourdan
Sue and Lori where very helpful in getting me all setup.
May 17, 2015
Google Public Storage Jason Hensley
Great service! Dianne was very helpful!
May 17, 2015
Google Public Storage Marci Elefritz
Very nice people, clean facility. Lindsay was really helpful.
April 25, 2015
Google Public Storage Teri Baker
Diane was extremely helpful with our storage needs. Thanks.
April 9, 2015
Google Public Storage Timothy Falconer
April 7, 2015
Google Public Storage Robert Hall
Easy to get a unit. Diane is especially helpful. She gives reminder calls for people who miss the deadline but are still in that window before a fee hits. Units are clean and accesible. I've been using them for almost 3 years. Can't go wrong.
March 31, 2015
Google Public Storage Avery Ward
Dianne was such a great help to me today! Got me a unit quick and efficiently.
March 29, 2015
Google Public Storage Lyndsey Marks2
Very friendly and helpful! Dianne was great!
March 28, 2015
Google Public Storage Phil Petersen
amanda and lorraine
March 24, 2015
Google Public Storage Stormy Weather
Diane was very professional and very informational. And she needs a raise.
March 13, 2015
Google Public Storage No luv Gopo
Good experience
March 12, 2015
Google Public Storage Stephen Rogers
Excellent costumer service by Dianne. Best storage experience I've had
March 11, 2015
Google Public Storage Dawn Lovell-Hansen
I was in and out with the right size unit for my needs with in an hour! it was great! Diane was great and extremely helpful. there are truck gates so you can get a large moving truck in and out again and in the store it self they have most anything you might need to store your stuff.
March 9, 2015
Google Public Storage Daniel Ree
Very helping and informative
March 3, 2015
Google Public Storage Savage panda
Awesome very helpful never had a problem
March 1, 2015
Google Public Storage Stephen Dilworth
Very helpful staff
February 28, 2015
Google Public Storage Maryann Stock
Went online to reserve a storage unit better than expected and super friend ly staff. Very satisfied
February 25, 2015
Google Public Storage Megan Rohn
All my needs were met
February 23, 2015
Google Public Storage Kay Carlson
Diane,did,a,refund very well.
February 23, 2015
Google Public Storage Sharron Pritchett
We. had a fantastic time with Diane who helped us in every area. Found a storage unit right away!!!
February 21, 2015
Google Public Storage Robin George
Thank you Sue! This wss a smooth transaction from the day we reserved the spot through completion of our agreement and payment.
February 12, 2015
Google Public Storage Aaliyah Tozer
Liz , good information, knows her job, made it real easy with no Hassel
February 6, 2015
Google Public Storage Lacey Mortensen
Liz is great!
January 20, 2015
Google Public Storage DIESEL_FEVER 13
sue
January 16, 2015
Google Public Storage Hillary Hawk
sue was great. very accommodating.
January 12, 2015
Google Public Storage john mark
Liz was great. Thanks for making it easy.
December 14, 2014
Google Public Storage Andi Cailliet
It was great. Juanita was awesome helping us get a storage
December 12, 2014
Google Public Storage Dana Dehart
December 1, 2014
Google Public Storage Angelita Davis
Very friendly
November 18, 2014
Google Public Storage Paulene Weber
Great service.
November 18, 2014
Google Public Storage Breeann Withers
Placed a hold online for my unit and when we got there it was BETTER than I had anticipated. The unit is large enough to hold my entire two bedroom house and for $99 a month, its a bargain! Dianne was extremely helpful and got me all settled in. Perfect location, great units, and fabulous customer service! I would recommend anyone here!
October 15, 2014
Google Public Storage Richierich Gill
Very helpful and nice
October 15, 2014
Google Public Storage Jeremy Quintanilla
Easy and quick experience, was happy to choose this location. Diane was helpful and informative throughout
September 18, 2014
Google Public Storage Robert douglas
Bomb service from cassidy!
September 10, 2014
Google Public Storage Janett Summer
Made reservation online, no problems, good customer service. Ms. Dianne is a very friendly and helpful person. The storage place was clean and I'd encourage others to use this facility.
August 26, 2014
Google Public Storage Tessa Jackson
I opened my account with them a couple days ago and specifically worked with Dianne. She was very helpful, she knew all the answers to my questions and definitely made me feel comfortable storing my husband and I's belongings in this facility! Very good customer service!
August 14, 2014
Google Public Storage Andrea Aquinde
This is our first time leaving our furniture in a storage and I had the best customer service Juanita was kind and very happy person . She made sure i was well taken cared of .
July 13, 2014
Google Public Storage Jose Garibaldi
I made my reservation online which was quick and easy to complete. With in an hour of completing the reservation i got a phone call about my reservation asking me when i would like to go in and see the storage, and pay. When I arrived at the site Liz was there and greated me. Liz did a great job, she was friendly, showed me my storage room checked my lock to see that it worked well and locked. then we walked back to the office and compleated the paperwork and payment which went by quickly. I recomend this spot if you are looking for a storage facility..
July 5, 2014
Google Public Storage Mr. Fixit
Deceptive is how I can describe my experience. We wanted to rent a 10x15. We had a trailer that is 14' long that we wanted to put inside. The rate was high to start with at 240 a month. We got to the unit and backed in the trailer full of our stuff only to find out it wouldn't fit. I pulled out a tape measure and found that the unit was only 13'9". I asked the lady why and she said their listing are approximations. I would approximate a 15' unit at 14'9" to 15'2" or so but not over a foot short. She said they had a 20' unit for 300 a month. She showed it to us and it was actually 19' and asked for it to be priced as the 15' unit since it wasn't true to ad. She said she would not. We left to look for another place to rent.
July 3, 2014
Google Public Storage Gabriella Greene-Dittz
I just recently got a space here at the facility on Martin Way and was very happy to be helped by Dianne. She was very friendly and made my visit and move in very easy and efficient. I will go on for the remainder of the summer knowing that my belongings are in safe hands.
June 25, 2014
Google Public Storage Dallas D'Angelo-Gary
Diane is a fantastic Manager, and I've had nothing but excellent service from this location.
May 12, 2014
Google Public Storage marcia kohout
Diane was fabulous! First I went to the wrong place. But when I finally made it to Diane's store, she had me in and out fast!!! She was very informative and friendly!
April 10, 2014
Google Public Storage Mateo Salazar (Ginger Avenger)
Liz was great and very helpful by making to easy to work with. Will recommend to friends.
March 31, 2014
Google Public Storage Jason Marquez
Went on the lot just to get some information and the staff was very friendly and professional. would definatly go back and refer them to friends and family
March 31, 2014
Google Public Storage Nikki Judd
Super helpful and friendly staff. Diane and Carolina are on top of it and stayed late for me because I couldn't make it in there before they closed. Wouldn't store my stuff anywhere else!
March 29, 2014
Google Public Storage janice davis
Diane the manager is excellent in not only customer care and service, but she has gone above and beyond to always help me out in getting cost saving supplies, always helpful and talks so nice. I would recommend this storage unit to anyone, and the other ppl that work with Diane are great too, to me it shows a great working environment.. Janice Davis
March 29, 2014
Google Public Storage terraingirl
Lovely. Very welcoming and full of personality. Knowledgeable and just a joy to have a conversation with. Go check them out!
March 28, 2014
Google Public Storage Craig Costenbader
Great service!
March 28, 2014
Google Public Storage MrYodawall
Just rented a unit an Juanita was very helpful and professional
March 26, 2014
Google Public Storage Lois Waite
Public Storage was very convient for me and the manager Diane was very friendly and answered all my questions promptly. If I was to rent a storage unit I would rent with Public Storage again!
March 22, 2014
Google Public Storage Esteban Morales
Fast easy service. Definently recommend coming down to see Liz and Dianne
March 22, 2014
Google Public Storage Maximiliano Morales
Staff was great. Thank you Diane and Liz
March 21, 2014
Google Public Storage Tooraj Akhavan
Both Juanita & Liz were extremely helpful and courteous in working with me to get the storage space I required. They were professional and knowledgeable and went the "extra mile" to accommodate my needs. Very friendly and polite. The unit is clean and well maintained. I'd encourage others to use this facility.
March 18, 2014
Google Public Storage All Ready Moving & Storage
I own a local Household Goods Moving company (All Ready Moving) near this Public Storage in Lacey, WA. And I must say that every time we move a client in or out of this Public Storage the staff is very friendly and overly accommodating in assisting my staff to preform our job as quickly and easily as we can. This truly makes the clients very happy for both my company & that of Public Storage. I really want to hand it to Diane and the rest of her great staff for making making our jobs easier and our clients happier!
February 16, 2014
Google Public Storage Alexxxandria Vee
Liz at Public Storage made renting stress free. I always receive great customer service in addition to knowing my personal belongings are safe and secure! Thank you all!!!
February 12, 2014
Google Public Storage Showpig
Public Storage had everything we were looking for in a storage unit. We chose a 5X10 unit with 24 hour availability. Juanita was pleasant and helpful when we went in to get the paperwork taken care of, which by the way was really fast. If you sign up online, she'll have everything ready for you. All you have to do is pay and sign a few papers before you get the keys.
February 4, 2014
Google Public Storage Don Kei
Fsst and simple
November 3, 2013
Google Public Storage Stuart Zehner
Public Storage is a fantastic little den of storage units and safety. In need of a place to stow my stuff, I turned to the orange doors of Public Storage. The staff was very friendly and made the process simple and easy to sign up. My unit was a simple concrete hovel with walls; quaint and dim, it held boxes like nobodies business. Leaving was as easy as telling the front desk clerk that it was time to move on. I signed a slip, we shared a moment, I shed a single tear, and we parted ways. Thank you Public Storage! Your orange doors lit my storage path, your poor parking lot taught me about spacial engineering, and your rickety fence made me feel slightly better about keeping my boxes here instead of in a wide open space. I highly recommend them for all your storage needs.
November 2, 2013
Google Public Storage Brandee Sherlock
This is my first time renting here but I would definitely recommend anyone to use this storage. Dianne was very helpful and kind when I went in looking for a storage unit that was right for me. It also didn't take very long to sign all the paper work, which was nice. Overall, the customer service here is great.
October 17, 2013
Google Public Storage Lori Boyd
Very helpful, kind and considerate. I needed to get into my storage unit a few days early and Dianne was able to help me out. I have used this storage facility before and have always been pleased.
October 17, 2013
Google Public Storage Patti Landes
Diane, the manager, was absolutely wonderful when I stopped by to look at the storage room I was interested in. When I came back the next day to sign the paperwork, Juanita, who also works there, was very nice, friendly, and lots of fun to chat with, was spot on with getting all the necessary papers together for me to sign. All in all, I had an excellent experience there and am very happy that I chose this Public Storage facility. I would definitely recommend storing at this facility. Diane and Juanita are both very knowledgeable about the do's and don'ts, and they take you into consideration. You're not just a customer with them.