Public Storage Self-Storage Units at 1825 Cooper Point Rd SW, Olympia, WA

Thank you Ian! That was fast! Expect for the kiosk (but that's not your fault haha).

Ian super nice and very helpful.

Excellent location and great service

I’ve dealing with Ian for years and he is so personable I hate to even pay online! He has always been a great help!

Ian was absolutely amazing and recommended public to everyone

Ian was very helpful with my experience at public storage.

Easy and fast!

I met Ian today,what a pleasant gentleman,I look forward to storing my belongings here,thank you

We just got a storage unit last week and needed to transfer to a bigger unit. Ian was super helpful between showing us where and explaining everything we need to know to transferring and making it easier for us so he got us into the same building and ran through everything on what to do and being friendly, funny, mannered, respectful, and just all around informed. We appreciate all of your help Ian! Thank you so much! He is the type of people we need more in the world!

Ian is awesome facility is convenient and accessible.

Very nice and personable gentleman named Ian. I am very grateful to him for his help.

I could not give enough stars to the employees. They were so incredibly kind, understanding and helpful during the process of me trying to find a unit that would be large enough for my needs. It took days of back and forth on the phone with them and every phone call was a pleasure. Huge thank you's to Ian, Kim and Alana for your patience. You all went above and beyond my expectations. Ian went to a second location just to take measurements for me. Alana waited on hold while I made other calls to get information and Kim waited for several minutes while I tried numerous times to submit my payment that I still could not get through online. Customer service with the Public Storage locations at Cooper Point Rd and Black Lake Blvd is 100% the best I've ever experienced. You guys are amazing and I can not say how much I appreciate you all. Thank you from the bottom of my heart for bearing with me during this process. I would recommend you to everyone

Awesome service by Ian!

Ian was absolutely wonderful with his assistance in helping me with my first time unit. Thank you Ian!

Ian was so helpful in helping us set up a storage unit. Very professional and pleasant.

Ian was great! Helped me fix the door track promptly. Thanks!

Ian is very helpful and the experience was quick and easy. Highly recommend

I reserved a unit for $80/ month. When I arrived they said they had given the unit away and only had bigger ones. I told them I can’t afford it and would go somewhere else. They apologized and said they would upgrade me for the same price. When my first bill came it was $158! And all subsequent ones. After several months and a lot of reaching out to different staff memebers a manager finally contacted me. I was very happy with his service and he was able to refund the extra money I spent. Though it took a little more time and energy to finally speak with a manager than it should have, I am very grateful and happy that they took care and kept to their initial words on pricing.

I have been a customer at this location for about a year and a half. If I have a question or comment about my rental, I know I can always call Ian and get the matter resolved expediently.

The storage units at Cooper Point Road provide reliable security, and the onsite staff, particularly Ian, are incredibly supportive. When I raised a concern about unauthorized access, Ian promptly took action to enhance security measures, ensuring a safe environment for customers. The pricing is reasonable, making it a trustworthy option for storage. Many thanks to Ian for his assistance.

The manager Ian has been super helpful on multiple occasions. He was a life saver my last visit when I was attempting to move a massive kayak into my unit alone and he helped me get it in. Also its a pretty nice storage with reasonable rates for Olympia 😊

thanku for ur help, above & beyond automation

Ian is amazing and goes above and beyond to be helpful.

Ian was wonderful and super helpful with the location of my units and just super friendly in general

Great caring and personal service!

Friendly service and easy process. Clean and secure location.

Very friendly staff

Ian was super helpful. Went above & beyond to help. He explained the convenience of downloading app. Great service, thank you!

Kim was absolutely amazing , very friendly and went above and beyond! Thank you 😊

I don’t know about you but I hardly ever run into good customer service, much less excellent customer service!! Many thanks to Ian for his great help each time we come to P. Storage. He has a really nice way about him - friendly but professional, and competent with excellent people skills and a genuine willingness to help. Thanks Ian!! You’re the best!!

Great service with Ian ! Friendly , professional guy!

Ian was very helpful!

Ian was very helpful we've been a customer since January! Highly recommend

Management is really nice and responsive.

I want to give 👍🏽 to Ian he was very helpful as I was transferring my things to another unit. Pretty much all the people that I’ve spoken to for one reason or another they’ve all been very helpful in answering all my questions. 👍🏽up keep up the good work guys 😊!

Ian was very helpful, very fast with securing the unit for us

Ian was incredibly professional. Truly a pleasure

Thorough, and very professional. Kim, and Ian are super nice people!!!

Fast and fun. Ian was super helpful.

Ian was extremely helpful! He made sure the whole process was easy and done smoothly! Very pleased with the storage space.

Life is funny and sometimes a challenge to plan when transitions arise. My family is grateful for the convenience and service at Public Storage. Most recently, we used the new (to us) contactless sign up and receiving excellent service from Ian in West Olympia.

I was a previous customer and now I’m back. The Manager Ean is Definitely an Outstanding, Courteous and Professional Individual / Manager. It’s a Pleasure interacting with Ean.

Ian was amazing and very helpful

Good clean units! Easy access! And Ian is a great resource and site host:)

Fast and helpful experience, had to upgrade units and Ian made it a breeze. *Update 05/19/2023* Rent is now almost doubled for the same unit I moved in on at writing this. I never missed a payment, and have been consistent to date. I asked for a rent adjustment to come down on price and got one. Two months later took it away and put me at the now almost 2x amount I started at. I looked they have the same unit size at half my price available.... But need me a current customer to pay double... Short term storage is good, long term look elsewhere for a better and more consistent deal.

Staff is very congenial, willing to answer and explain my endless questions and concerns . I have no complaints, would recommend Public Storage to anyone who is looking for some safe place to store their 'overage' at home.

Excellent service. Having a gated area with an access code is very prefered.