Public Storage Self-Storage Units at 7421 S 180th St, Kent, WA

THIS PLACE IS TRYING TO CHARGE ME 168 DOLLARS FOR A MONTH I DIDNT EVEN HAVE A STORAGE UNIT !!! I WAS MOVED OUT ON AUGUST 1, AND ON AUGUST 3RD THEY TRIED TO CHARGE ME 168.00!!! ABSOLUTLY RIDICULOUS!!!

Great service

Staff was friendly and Bianca was able to find me a great deal for my last minute parking needs.

This public storage is a great place. The customer service representative that helped me at the front desk, Jaelin, was very personable, professional and friendly! She helped me set everything up quickly and was so authentically kind that I felt very welcome. The area it's located feels secure and safe to access. I think I'll be very comfortable keeping my things in this space.

I’ve worked with this storage facility for 1.5 years now and have had nothing but positive experiences with the team at this location. Jaelin is a wonderful partner to work with. She has a high level of communication and genuinely cares about the customer experience. I would highly recommend this location!

Recently remolded with new security system

Jaelin is especially helpful. I have an odd thing in storage, so a lot of my requests are odd amd she has dealt with everything with a good sense of humor. A great experience!

Jaelin has excellent follow through and does a great job. Polite and efficient. Very helpful with all my needs.

I would rate them 0/10 if I could. Have been renting a storage unit with them for over 2 years through auto-pay. When the rate increased previously, I was sent a notice prior to the increase to let me know my auto-pay amount would increase. This time around, I was sent NO notice to let me know the rate was increased again. You can imagine my shock when I found they had been withdrawing significantly more each month than what I expected. They agreed, contractually, to send notice of increases in price ( "as disclosed in notices that PUBLIC STORAGE will send to you" ) and broke their contractual agreement. I don't mind increased prices of services, I understand it happens with inflation. I do mind when you are sneaky about it. Untrustworthy. Unethical. Would not recommend.

Their manager Jaelin was really nice. Loved her bubbly attitude. Really informative and straightforward. Not a lot of managers are like that nowadays so this was a rare occurrence to me. she even helped me move in a day early without any issues. The place is really clean and pretty tidy. Had no issues with my move and would definitely recommend going here for your moving needs 😁⭐️⭐️⭐️⭐️⭐️ Property# 07047

Great service! On the ball!

From what I've seen it's very clean and spacious.

The representative was very helpful, knowledgeable, thorough, and curtious.

Had my storage unit broken into from above and lost some valuable items that I will not be able to get back. I came to find out there are frequent break ins. Now having to try and get my price for value will be a nightmare to work through. Thought it was safe being on the 3rd floor.

I have been a customer for 15 years and have always been pleased with the service I receive from Chelsea. She is a true professional. Always pleasant and courteous, she is well informed about the policies of Public Storage. She responds to voice messages very quickly. Chelsea is quite an asset to this company!

Great place to store items and friendly people...

Held on to my stuff for a total of 10 years and suited my need for a long term storage solution that provided a 5 x 10 climate controlled unit for my plastic figure collectio and other heat sensitive belongings. Helpful and polite staff as well. They tend to raise their rates from time to time despite offering low rates to new comers. Actually moved units to get a cheaper price for exactly the same size unit on the same floor, which seemed a bit silly. Regardless, still a great choice for long term storage. Finally leaving to relocate my stuff back where I currently live.

Chelsea gave me some Ausome customer service been with co for ten years she was delightful helped me with rate adjustment good employee

Excellent service, Chelsea the new manager is great,

Chelsea was fantastic and provided excellent and high quality customer service. she is friendly and knowledgeable and made it easy. Thank you Chelsea!!

Climate controlled is nice. Feels very secure because you can only access units from inside the building and they have lots of security.

Jenna and Chelsea were very helpful and fun!

Great service by Chelsea.

Chelsea ! in a t ime of stress. I had some unavoidable problems with my acct.s & she took charge of the mixup calmed me down with all the stress I go thru.. she so took charge and made my day. what a nice sweet young lady. My philosophy is attitude and approach. Hang on to this girl folks at P.S. Thank u Chelsea !!!!!!

Space was clean and the manager in charge was wonderful and very professional! Chelsea you're the best!

This is a great property given that it is climate controlled and has adequate surveillance and cameras located throughout the building. Chelsea was extremely helpful transferring from a smaller space to a larger space and work very hard finding the most economic and affordable price that the property could offer. My only suggestion is probably getting a couple more dollies on hand because it could get busy on the weekends. Other than that, Chelsea and the staff have always given optimal customer service.

Facility was clean. Very easy to store stuff. Only storage company I use.

Tucked away but that's nice it means it's harder to see from the street. Carts are always available and it always looks clean and monitored. Chelsea was really nice and helped us get a unit straight away.

Chelsea helped me out immensely

Very helpful staff Tova. Timely checking everything taken care off in no time. But I haven’t seen such a miss managed and insecure storage facility. We had break in 3 times in 6 months. This is using access of 18th century in 21st century. It has surveillance camera but doesn’t cover the entire property it’s for show on the front side only. This facility has poor lighting and call to office goes to voice message or to some other facility always without any call back. There are boards which warn only the customer for the security company who do not respond or take calls when needed and definitely they are not doing anything as facility had been robbed 3 times. On top of it facility looses electricity without any resolution for days!

Excellent service thank go tova

Very good service... thank you tova

Tova was amazing friendly very clean property and safe

Awesome place, the staff Teuila, was very helpful, friendly, and went out of her way to get a space at a spot that was closed for the day! Had a great chat and got my space easy. Highly recommend.

Very secure storage yard. No problems.

Tova thank you for our 5th unit

I lost my key , thanks god the lady was her helped me to get a new pair , she was very helpful , thank you .

Great service

Tova was fantastic thank you for helping us with getting a storage

Tova hsd been wondefful thabk u for my gate code.

Tova is the most wonderful human in the world did an e rental didn't realize I purchased lock and was gonna buy on instead I bought mattress bags

Your front dress personnel Tove, is so helpful.! Your lucky to her in your business.!

Tova was great thank you for the service

Great hours and helpful

Just wanted to leave this review for Ms. Tova she is an amazing lady knows how to keep a conversation and is a hard working woman. Keeping the property clean.

Love this location!! So conveniently located!

Tova is amazing thanks for reminding of my payment

Tova was great service

Tova was great getting me to parking space thank you

Very safe location and the customer service is great. I really recommend them for anyone who needs safe storage in king county. Tova rocks

Ms. Tova is a good person

Came in to rent a unit for my grandpa and Tova had excellent customer service. Property nice and clean and love the security .

Tova is amazing, very informative and friendly!! Would recommend this location to anyone looking for storage needs.

Fast, friendly, and professional would recommend.

Tova was amazing.. i came back just for her

I like that the location is tucked into a corner. The doors are all very secure and the customer service is always friendly and practicing good COVID precautions.

Tova was great I’m vacating here and she helped me get an unit up north thank you

Tova is awesome i love giving her money every month

Great service very clean property manager is always happy and willing to assist thank you for letting me know about the app

Tova has been fantastic great service.

Excellent service provided by Tova. Place is clean and secured. Recommend to anyone looking for climate control.

Tova was very helpful and knowledgeable!

Tova was very helpful with our transaction. Would definitely recommend

Been renting for about a year. It’s been the same woman customer service agent each time I’ve gone to pay rent. She has been great!

Teuila & Tova very friendly and fast.

Teuila was super friendly and so helpful! It was easy in and out!

Tova is fantastic

Tova was fantastic great service

Tova is is outstanding. She does a beautiful job. So thankful for the amazing experience.

Teulia and Tova are awesome. Great customer service and very clean storage facility.

Absolutely the best service thank you tova

Tova was very kind and professional Totally I recommend this location.

Tova was great fast friendly servicr

Tova was fantastic great customer service.

Tova was amazing thanks for having a parking space.

Tova has fantastic customer service !!

Tova was great had wonderful time renting a storage would highly recommend

Had the best customer service experience with Navia today! Highly recommend!

Great service

Tova was great quick fast service property is clean and nice

Tova was great help

I just like to think Tova and Pamela for their help and their expertise in helping me get my storage and myself together.

Maria was great, friendly, and very informed. Made the checking in and rental a breeze. Property was clean and organized. 5 stars all the way.

Toba was she was very pleasant very nice helps me give me lots of very informative. Helped me it was very quick she was a pleasure

You need to assume that anything of value may disappear. It is likely that when you report it to the office, they won’t want to talk about it. The sensors that detect door movement might just not be working in that time frame either. And looking at video? They’ll do that if they can find the time. A week later when you check back in, they won’t have seen a thing. Whoever was in our unit was there for a long time and helped themselves to over $20k worth of contents. They got into most everything in our 10x20

Absolutely amazing

Quick & easy. Great location.

Tova was great thank you for all the help and running around the property to get the right size Wish i could get the discount on an unit being a current customer.

Great customer service. I absolutely LOVE Tova! She is the best for my storage needs!! Thanks Tova!!!

Tova. Was great

Tova was fantastic fast wonderful customer service

I’ve rented at this location twice now and have received great customer service from Linda and Tova! The facility is clean and well maintained. The elevators are large and clean and their are carts you can use to move your stuff to help eliminate numerous trips.

Excellent customer service clean propety great security

Great

Tova has been great.. wonderful customer service. Property is always clean

Public Storage was very helpful and insightful. My property is in good hands. Thanks

Tova was amazing excellent service

Was very hesitant to do a storage unit initially but after looking online and seeing the deals, I decided to inquire. Met with Tova, who was very accomodating and provided excellent service in helping me with acquiring my space. Thank you and appreciate your Assistance.

Stored my stuff here since 1999.

Great rates and friendly staff

When I first rented from this facility I posted a negative review because their corporate office was extremely rude. However thru the course of renting here for 6 months I ended up really appreciating Tova the manager. She goes above what is expected to help you. Their corporate office needs to provide more support. Thank you Tova for all your help.

Great service

My experience was great upon entering this facility! Bill was the gentleman that assisted me in renting a unit. He was the nicest man! very friendly, proffesional and highly informative! He took the time to explain everything in detail, and personally showed me how everything works! The staff so far has been wonderful!

Public Storage employee, Bill, was extremely helpful to us on our move-in day. He got our paperwork for the storage unit done quickly and efficiently so that we could focus on the people who came to help with the move. I thought Bill kept the place running smoothly even though it was very busy with other customers. I also worked with another person at this facility prior to our actual move and she was also extremely helpful. I also thought Public Storage was very clean and had great prices.

tova has been fantastic we came in last night and got our second unit right at closing she helped us out took her time and got us the unit we needed. thank u for always being happy to help

Great service!

Bill was absolutely amazing and the facility was very well maintained. Bill was very thorough when showing me the availabke units and explaining how the hole process worked, he made me feel appreciated as a customer and I am excited to rent a unit from such a nice facility.

The people and service are good BUT THEY A KEEP RAISING THEIR PRICES this is a deal breaker for me I may need to just call goodwill to pick up my stuff.

The manager , Tova, was very helpful in my making a request recently to the management in the area. Her district manager, Jim, and most likely his boss JC not only granted my request I was very pleasantly surprised that they gave me more than I asked. I have been at this location for some time with no real issues, but when I made a request it was apparent that they care for a continuing relationship with their clients. I have to say, this appears to be a really good team and I look forward to continuing my relationship with them.

Tova was fantastic thanks for renting me a unit

Tova is wonderful great service

Tova has been fantastic great service place is always clean and great prices

Linda helped me will all of the things I would need to know about this place and even told me about a product that would tell me if there was moisture in my unit.

Thanks for the help Tova!

Tova has been absolutely fantastic always smiling and ready to help

Friendly, polite service from Tova. Clean establishment.

Great folks rent there your stuff will stay safe.

Tova was totally AWESOME!

All good perfect service . Thanks

Very rude when answering the phone. Also seems like insurance requirement was a bit of a hidden fee.

This is the most ghetto storage place I have ever seen. They lock up their carts so you can not access them. I went to get something after hours and could not get in my storage. My bill is paid and there is no reason why. It just says call manager. The office is closed so I called the 800 number and twice they hang up on my and one of their reps is flippant and tells me I'm insulting his company and he's going to hang up because I have the nerve be mad because I can't access my storage. Amazing. I had a storage at Storage One and to save money I chose these idiots. But you get what you pay for. Public storage and their corporate office are a bunch of idiots. Find a different place to store your items. They are horrible.

Public Storage it's a great place their place is really nice modern and clean all indoors so you stuff don't get on this stuff and the customer service is great I recommended very highly

Definitely recommend this location to you all. It is very safe, secure, and accessible. They will take great care of you. It is very clean and there is plenty of units. Public Storage in Kent on 180th st.

Tova been has great Customer service

Sam and Tova were very helpful

Tova was just wonderful to work with and helped make my move smooth and stress free! 5 stars!

Signing up & checking in was a great experience! The manager Tova is professional, friendly, patient & explained everything clearly. Facilities are clean. This is a great location, too, easy to get to.

When I arrived here to look at the Unit I reserved on-line, I was greeted by Kathy. She was very thorough and the rental process was quick. The property is easily accessible and all the units are indoor and climate controlled. Glad I chose this place to store my belongings.

Great place!

I enjoyed my visit here I appreciate the young black lady she took care of my problems and she was very nice! And I also was able to pay my bill today thanks to her service!

Tova and linda were super friendly and fast got 2 parking spaces will be here for 35 yrs.

Tova was exceptional and I upgraded because of knowledge.

Tova has been fantastic I come here every month to pay and she greets me with a smile everytime.

Tova has been fantstic

Tova has been absolutely fanatasic her customer service skills are A+. She helped us get an unit and supplies. Place is clean and well kept.

My experience at this particular site was extremely wonderful by Linda. She was thoughtful, thorough, and kind. She explained all the necessary steps to me and was concise. Five stair for Linda. Thank you.

Horrible!

Tova was great excellent customer service

Excellent service good deal on storage

Thank you!

Great customer service. Clean and secure location

Tova is an angel! She made my experience here so wonderful. She's always so helpful and friendly and accommodating. It really made the whole experience very pleasant. She really blew me away with her customer service and awesome attitude. I never write reviews but I had to because of how impressive her service is. Thank you Tova!

Tova has been fantastic thanks for all ur hard work

Best storage place ever

Tova the manager is great came in and needes an unit she helped me get the perfect size. The property is clean and neat. Security is great.

Tova has been fantastic thank u for the hard work and keeping it clean and safe

This place is wonderful. Customer service is great. I recommend to anyone in need of a good storage unit.

Great services

If youre looking for help Tova is the best person to talk to. Very helpful & very patient.

Great place to

Usual storage plave

Great easy setup. Thanks Tova

Tova has been fantatic

Thank you Michelle 🤗🤗

This was my first time using a storage center and this place exceeded my expectations. I dealt directly with the manager who clearly excels at making sure her customers are comfortable storing their items at that location. The facility is clean and secure and I wouldn't hesitate to use this particular location again.

Tova was great! Made it so easy!

Thank to Tova very attentive.

I love Tova and Kathy they are the best.....

Jerome did a fantastic job.

Awesome customer service thanks Tova

So far so good! Made a last minute attempt to secure a storage unit and came across a great deal of a $1 for the first month. Facility, inside and out, was really clean and the gal at the counter was super friendly.

Great climate controlled storage with a very nice staff at affordable prices.

Great check in service, very friendly customer rep.

I always have a good experience when I go in. Tova is always friendly and helpful with whatever I need

Kathy was so patient with me to select a right storage space. I felt peace of mind walked into this 07047 building. Thank you much for your awesomeness!

Tova has been fantastic excellent customer service.

Tova and Vicki were very helpful and entertaining

Tova was outstanding!! In and out in minutes!!!

I have had units at this location for several years, and have dealt with many different employees during that time. By far the best service I have had was from Jerome, who is currently an employee there. He is incredibly professional, very helpful and always has a good attitude. In fact, when I was in paying my bill the other day, a very rude and irate customer came in and Jerome remained professional with a smile on his face. Very impressed with him!

Friendly, very profession and effective. Got changes made on no time. Very satisfied.

Prices are fair but they never arm to have enough carts and the girls in the office can be a bit rude. But other than that the place is clean and nice.

Tova was great helped my grandma out with getting her storage and boxes. Thank you

Joyce was very positive and helpful. The facility is clean and easy to navigate. Only one thing: nowhere on its website does Public Storage say that insurance is required on your storage contents, but it is. Be prepared with your own insurance or purchase theirs in addition to the standard price.

Tova has been fantastic thanks for getting me a cart

I managed to reserve a storage unit online at no cost and it was incredibly simple. This works great for me because I experience anxiety over the phone, so I was really thankful for that. When I got there, the process couldn’t have been simpler. I was helped by Christina who was kind, courteous, and all-around fun to talk to! I only had to answer some simple questions about what I was storing, sign/initial a few forms to verify my information, and I was ready to go. The facility itself is easily accessible and moving things into storage is a smooth process. I would highly recommend this place to anyone who in need of storage. I also just wanted to thank Christina for being super helpful and making the whole experience easy :)

Great, friendly service.

Indoor storage in the Seattle area at a very good price.

Lack of getting a cart makes it hard to move stuff.

Christina Was so helpful when we vacated! She's the best and a very beautiful smile

Christina was super nice and helpful, she saved the day!

Good price and clean facilities. Jerome and Christina were very helpful.

Christina was great in helping me get my storage unit promptly and at a great rate!

I just had a great experience with the Customer Guest Associate Jerome. He is new at this location, but was as friendly and knowledgeable as the regular staff there. There has been a lot of turn over but the property is always very well maintained (clean) and customer service has been great. Glad to see they keep good people staffed there.

Perfect place! Great Staff, Jerome was extremely helpful today! Climate controlled, elevators, metal doors on every unit!

Christina was the greatest host ever

Christina & Daneta were very helpful, & they work great under pressure. Excellent customer service!

Christina was awesome! She helped me get this process handled quickly and smoothly with the added touch of a sparkling personality!! I highly recommend her and this property!!

Great Customer service thank you Christian and Catlin!

Outstanding experience from signing up to signing out. Christina and Daneca offered world-class customer service.

Christina is awesome she is the best I've ever seen

great service and nice facility. Christina was very friendly and took great care of me and my needs. would recommend to anyone looking for storage.

It was easy to reserve a storage unit online and the staff was friendly and fast in helping me with the forms to sign. The next day I needed to move to a larger unit and received great service to move the next day. Christina helped with picking out a unit and making the transition very smooth and fun. I highly recommend Public Storage and this location in particular. ~Mike~

Site manager, Christina, was super helpful and friendly. Made setting up our account a breeze.

Climate control storage was our basic need. Exceptional customer service is what we received in addition to our need. Thanks to Linda who made some extra calls to accommodate our requirements, while totally swamped with other customers. She never lost her cool in multi tasking. Thanks!

Christina, the manager, was very helpful and her personality was wonderful!!! This location is clean and well maintained. Christina will certainly go far in whatever she pursues because of her great customer service.

Linda was very helpful when we vacated our unit. Clean facilities and excellent people.

Christina and ambrosia was amazing

Helpful

They have good service

Service was very good answer all my questions and was very helpful and friendly would highly recommend

Great service, very clean, the girl at the desk (Angel) was very careful to assess what my needs were and make sure I wasn't picking out the wrong size space.

Steven was so AWESOME!! Great customer service! The prices here are better than anywhere around, the units and grounds are clean and the security is top notch! I would highly recommend this storage facility to EVERYONE!! THANK YOU AGAIN STEVEN FOR YOUR WONDERFUL CUSTOMER SERVICE!!

Jazzmine is a great and hard worker if there is a problem she is quick to solve it! Keep up the good work!

Clean

Jazmine was VERY helpful and professional. She was very knowledgeable and polite and a joy to work with. I have been a customer for almost 18 years and was about to cancel to save money but her friendly professionalism caused me to stay.

Steven was fantastic, I was out of town on business with a rented truck and had to fly out the next morning. He waited for me until 6:10 to help get me all set up. I would HILGHLY recommend this storage especially Steven.

After my experience this place is NOT SAFE. Understanding meaning of "storage" was compromised. No cameras on critical gates and surrounds, no cooperation to show activity in critical "theft" time frame, gate key locked in mechanical code-box where almost everybody can access, code never changed for ages so all Kent drug society must know it. No electric gate to "fence protected" outside storage units (vehicle spots), gate widely open and unattended very often. In my case they said "it did not happen before" but police said "it happens a lot". Total damage $4000+ and loss of personal items of emotional value and memories. No single move from them to help in such case and of course no refund at all. And little math at the end: From 100 customers I was maybe 1 bummer, so my 1* against all lucky ones - that does not change much on final review count. I just say this place is ready for trouble - no cameras, no electronic codes for gate, publicly known code to gain padd-lock key, youtube full of tricks how to make copy of key in seconds and troublesome neighborhood. 100% negligence / 0% to chance to win lawsuit against them. Chase your luck here!

Justin was very helpful in helping me. Very good place to hold your belongings! Very clean and good customer service.

Curtis helped me get a small storage unit and boxes for packing and moving out of my apartment. He was very helpful and informative. I love the hours, that the gate stays open later than the faculty, since I often find myself going there after normal business hours due to my job. It's clean, we'll lit and easy to navigate, and is close enough to main highways that it isn't difficult to get to regardless of where you're coming from. I only have one frustration and it is that the location only seems to have two carts. I wish there were more, and maybe an accessible dumpster for getting rid of damaged or otherwise useless bulky things. I've seen this at other storage places.

This is the grestest storsge facikity ever! Tess jane and justin are amazing !

Curtis was awesome and showed me the exact unit I needed. Highly reccomend thanks!

Curtis was helpful and courteous. He candidly explained the contract and features of the unit. Thank you.

Curtis is very professional and helpful for me as a new customer! Good services!

Came in today to rent a unit from Curtis. He was very helpful and the process went smoothly. Looking forward to storing here.

(LOST A STAR BECAUSE THE ELEVATOR AT THIS LOCATION SUCKS!!! 6/6/2016) OTHERWISE...Use this company for your storage! They have good rent specials and you get a huge deal in customer service. Climate controlled units. Very friendly staff. Jane was a great help. The property is not very visible from the road, which makes me feel safer.

Awesome service and quick to find what we needed

Efficient and friendly.

Curtis is great! Quickly set up and ready to go! Great customer service!

The staff were helpful ad extremely perceptive

Curtis was very helpful and professional and went above and beyond the Call of Duty I would recommend him for any type of service that I need to thank you

They called right away, were courteous and easy to work with! Thank you Curtis

Staff is fantastic and so helpful. This will be my go to storage place from now on.

Curtis is really helpful, the storage facility is really clean, I recommend it

Very well mannered always willing to help Joyce is very friendly

The manager was very helpful and accomodating.

Linda at Public Storage is always efficient and friendly. The facility is well-maintained, and having a climate controlled environment is well worth it! Thank You!

Curtiss did an excellent job , got me a storage unit that I needed thank you

I like it that the facility is clean and well lit at night and the most amazing thing is the person on the counter.....Joyce, she is very helpful and funny, I gave it a 5 stars!

The manager of this building was very helpful and I felt welcomed when I have any question about my storage needs. Great person!!

Joyce is wonderful. Very friendly. Come rnt from her. Very helpful.

Climate controlled at the best price on the area

Joyce is AWESOME!!! Pleasure to work with! Highly recommended!!

I was trying to rent a storage unit and parking space at this location. The lady was so rude working that I turned around and left. This was by far the worst customer service experience that I have ever had from any business that I have ever used! It's very unfortunate because I am still in need of a storage unit and parking stall

I would strongly recommend this location for storage. Quick summary: * Very friendly/knowledgeable/helpful staff! (Joyce and Tiffany, especially) * Very easy to reserve property and schedule move-in date * Move-in was extremely easy (Joyce and Tiffany walked me through everything; setup was quick and easy, but nothing was rushed; shown the property before committing to anything; no pressure from staff; all questions answered; knowledgeable recommendations for storage best-practices were supplied by both Joyce and Tiffany) * Property in great condition * Location is great (clean, easy-to-access and great on-site shop for storing needs) * Will gladly recommend to all friends and family who have storage needs. Detailed summary: I chose this location based on its good reviews, and I was not disappointed. Reserving the property was very easy (I did it online), and the property owner (Joyce) followed up with me, immediately, to schedule a move-in time that was most convenient for me. She was very friendly and helpful, as would again be the case when I moved in. When I showed up to get things finalized, both Joyce and Tiffany helped to get me all the information I needed prior to move-in and post move-in. Both of them were extremely pleasant, professional, knowledgeable and engaging to talk with. They ensured I got to see the property prior to any commitments and never pressured me on anything. They also recommended some accessories based upon what I would be storing. All recommendations were appreciated, well-reasoned and at no point did I feel I was being sold anything I didn't need. Overall, the entire setup process (checking the property, briefing on best practices and sign-up) was quick (but not rushed), easy and pleasant. The property was in excellent condition and fully met my expectations. The location is very nice (clean and easy to access with a very nice selection of boxes/accessories to properly manage stored goods). All in all, my expectations were exceeded by both Joyce and Tiffany. I know I made the right decision to use this facility for my storage needs and will recommend it to any friends and family who are in need of storage. Thanks again to Joyce and Tiffany--both of you are awesome! =)

Joyce was very informative about the products and services offered at this location. Most importantly she made my MOVE-IN experience a BREEZE! 5 Stars for JOYCE!

Joyce is awesome. She went out of her way to provide amazing customer service.

Joyce is wonderful! She made the whole process very easy for me. My situation changed. Therefore, I needed a bigger storage. Joyce made the change very fast and found a storage next to the one I had. Thank you Joyce.

Joyce was a Boss!!! Bad ass and super helpful! Thx Joyce xo

Joyce is a outstanding employee. She went above and beyond to help us, even though she was really busy with customers coming in. Everyone should have employees like her. Thanks Joyce for making are experience the greatest

Good experience!

Got us a unit and Ami was great helping us! Fast and efficient!

Joyce is super helpful and made our experience super easy. No complaints here! Always great customer service!

I love Mrs. Joyce, she was always so helpful and friendly, even when I moved to Texas and called in to ask questions regarding my storage she remembered who I was. You can’t go wrong with this location. The property was always clean and easy to access. I have two family members that also use this location and have recommended to others. If you need to store your personal, professional items or just need to de- clutter, this is the spot I’d recommend.

Joyce is always on top of it. She's sweet, personable, quick, hard working, committed to serving both her customers and her employer. She keeps the facility neat and clean and generally looks after the facility like she owns it. Public Storage could hardly ask for a better ambassador.

Excellent service.

My storage unit is perfect. The unit is on the third floor, climate controlled, well lit and easy to access by elevator. Kindly, they have placed wheeled carts for convenience in transporting things to the units from a covered staging area near parking. Also, the manager, Joyce is helpful and knowledgeable about the spaces and directed me to the best unit and supplies for my needs.

Great service Joyce is the best no one takes better care of all your storage needs

There are sweet ladies very helpful

Joyce is always a pleasure to see when I am at Public Storage.

Joyce gives fabulous customer service and is always in a fantastic mood. Thank you for always being happy and friendly every time. You are wonderful!!!!!!

Curteous friendly and knowledgeable!

I loved. Provide really good service. The Leslie was very nice, she did everything we need. Right place, right person, right service. I like it.

Joyce was awesone and offered all of her services. Easy set up and expierence

Joyce is absolutely amazing, I had so much going on when I rented here but she made my day much easier. I highly recommend this location!

Joyce was awesome helping with a little troble we had with our account . She made it a walk in the park , not to mention she gave us donuts while we waited . That was what customer service is about.

Awesome!!

Great service

Excellent facility and very smooth move-in process! Joyce was so helpful and friendly and we appreciated her checking in with us on our needs. Thanks!

Joyce was great and very helpful. The property was clean, secure and a very good value. We only needed to use it for a few months during a house remodel but would definitely come here again if we needed storage.

awesome place. highly recommended...Joyce is very well trained and does a great job making us feel like our things are well taken care of!

amazing! joyce is a great choice for this facility. makes you feel at home.

Joyce was wonderful and helpful, and went above and beyond to make sure we got the best deal possible. She was honest yet upbeat and positive. It was a great experience and made our day! Never having been a customer of Public Storage before, I would give my first experience 10/10!

Manager very people-oriented, warm,talkative. Units are accessed by elevator that stops running after 9:00 so is very secure at night. Been renting for 3 1/2yrs and will continue. Well done, Joyce.

Joyce is a pleasure to work with

Joyce and Linda were very helpful with preparing my stuff for storage on such short notice. I had to travel for work and could not take my car with me.

A nice storage space here and typical as you would like it from Public Storage. When I first got here to rent out the unit, it went pretty quick without any further problems. They also called me back a couple days later, just to check if everythign worked out for me, which is kinda nice. Its a nice and good maintained storage facility and I have my unit now for a couple weeks and so far no problems. Also setup autopay, so i dont have to worry every month about paying on time or getting into troube for paying late. You can check the prices on diffrent days, because they fluctuate a lot and you might get a better price on a unit, if you have some time to spare and dont neet the unit right away.

Joyce is a great manager and I have enjoyed working with her; since she started managing at this location. The facility is good except for the lack of lights. We moved out past dusk and NONE of the three lights in the loading area were working. This is not a safe situation and I hope this is rectified soon! I appreciate that there are four carts available to use for loading and unloading. Not too far back, there was only one or two carts, if we were lucky; and they were locked and could not be used after the office closed. This has been rectified. We will miss you Joyce!

Joyce was very friendly, efficient. I appreciate it.

This is great location to store at. Joyce is extremely friendly and great to work with.

Having a unit here and helping my mother with hers has benefited me greatly, I have been storing at this property for two or more years and i am delighted by my interactions with my friend and problem solver Joyce every time i see her smile when its time to pay the bill or if i need to package something, never have come across a problem related to this business . I recommend this location for your storage needs if you are in the area, just a short ride on a long board from the 150 stop near the home depot.

Joyce was courteous and helpful renting my storage space. Thanks!

Nice experience

Thank you Joyce!! Everything was simple and well organized!!

We showed up before moving in all of our stuff and Joyce, the property manager, was very helpful in changing to a bigger unit for us and answering all of our questions

A+ Safe location! Staff is very hospitable.. Highly recommended.

This is our first time renting a storage unit. Joyce was extremely helpful! She was very accommodating to all of our questions, and very informative as to the history and layout of the building.

I go to the auctions and get good service from all.But I felt that I received Great help and info From Laura and she was very nice and was always smiling.Keep up the great work.

Joyce this is a hardworker we want her here she's a great help for everyone keep it up

Most secure, clean, and affordable storage I have seen. I've been renting here for 6 months and it has been great so far. The management and employees are always very helpful and friendly.

Moved in last weekend. The whole process was smooth and easy. Donna and Joyce were great to work with, gave me a tour, answered all my questions, and helped make the whole experience very pleasant. The building and unit itself were both very clean and looked well-kept. My unit used a normal padlock instead of the cylinder lock another Public Storage used, so the semi-expensive cylinder lock I had to buy for the other Public Storage I was at before this could not be re-used, but that's not a big deal in the end. Rates were very good for the unit size.

I have only used a storage facility once, however this place is truly great!. They are very welcoming and the facility is top notch, very new, clean and secure. Donna and Joyce were awesome and provide excellent service, Thank You!

I had an awesome experience signing for my rental unit Joyce the manager was friendly knowledgeable and willing to do what she could make your experience easy I'd have to say I'd recommend this to everybody and anybody who needs a storage mini storage is over my years and I have to say this is the best experience I've ever had I've moved all around the world military and had mini storage units and this was the cleanest and he's easy to access by far so that I can say Thank You Joyce for making my experience an easy one and anybody who needs storage this is the place to go thank you

I have been using Public storage on and off for almost 2 decades. This location is convenient, clean, inexpensive and has a great staff that are very helpful.

I rented a storage space from this location today, they were very plesant and I was well informed how to acess my storage unit. the whole expirence was very satisfying.

Joyce is helpful & Awesome!

Excellent customer service... clean and safe environment great price

I was very pleased when I signed up for a Public Storage unit. Donna Thayer helped me pick out the right size of unit and got me a set up for autopay. She was beyond helpful, very friendly, and helped make the situation less stressful.

This place is great. Donna and Joyce are very nice.

Nice property.... exceptional staff. Strongly recommend this location for storage

Donna is excellent she's very courtesy and helpful.

Joyce and Donna are two extraordinary human beings! Customer service is off the chain! Very courteous and kind-no matter the circumstance- A positive team that does Public Storage PROUD!

Always helpful and friendly staff. Facility always kept clean. I've never had any problems with them and I've been a customer for a year now. (March 2013)

The gal from the office was eager to see that I received all the information to make an informed decision.

The manager Joyce is friendly and managers the storage place well. The Public Storage place is well kept and clean.

Been with public storage for several years and they are always very friendly and helpful. Joyce is an awesome person to work with as well.

I have been a customer with Public Storage for many years and this is one of the best locations. Joyce the Manager really knows her job and maintains an admirable and efficient storage facility at this location.

Joyce was so much help to us in showing the unit, setting up the rental, and making us feel very welcome. Very clean facilities, and enjoyed the great customer service!

Quick, friendly, and efficient customer service, and there has been no issues at all with storage. I've been using them for over two years.

I love going into the Public Storage office to buy boxes or whatever I need. Joyce is always warm, friendly and gives wonderful customer service!

Just rented a large storage locker this morning. Joyce was very polite and energetic. The facilities looked great and fairly secure.

Joyce was very professional throughout all of the paperwork. The facility was very clean and I have rented additional units to meet my needs.

Great location, nice and clean! The manager Joyce is always friendly and helpful!

I spoke several times to Joyce and she has been extremely helpful! She even went out of her way to try to accommodate our storage needs! She was not only helpful, but pleasant and cheerful, without losing her professional attitude! Thanx, Joyce, our stuff feels really at home with you!

From the time we rang and spoke to Joyce her attitude was professional with a little bit of fun on the side. We are from Australia and she made us feel that she would keep a close eye on our RV personally which eases our mind. Thanks for the great service! We would recommend giving Joyce a ring if you want to store anything from a box to a RV! With Thanks Tony & Vera, Australia