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Public Storage Self-Storage Units at 27000 Pacific Highway S, Kent, WA
Address
27000 Pacific Highway S
Kent,
WA
98032
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Rent and pay for your space online – today.
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Move in during gate access hours.
Move-In & Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Boat Storage
- Car Storage
- RV Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
Move-In & Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Boat Storage
- Car Storage
- RV Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
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5'x10'Online only price$ 27/mo
Small 5'x10'- ground floor
- inside unit, swing door
$ 27 /mo $ 54Best Price Label+ one-time $29 admin fee
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5'x10'Online only price$ 29/mo
Small 5'x10'- ground floor
- inside unit, swing door
- near door or elevator
$ 29 /mo $ 58Best Price Label+ one-time $29 admin fee
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5'x8'Online only price$ 30/mo
Small 5'x8'- ground floor
- inside unit, swing door
- near door or elevator
$ 30 /mo $ 60Best Price Label+ one-time $29 admin fee
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6'x10'Online only price$ 31/mo
Small 6'x10'- ground floor
- inside unit, swing door
$ 31 /mo $ 62Best Price Label+ one-time $29 admin fee
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5'x5'Online only price$ 38/mo
Small 5'x5'- ground floor
- inside unit, swing door
- near door or elevator
$ 38 /mo $ 50Best Price Label+ one-time $29 admin fee
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4'x5'Online only price$ 38/mo
Small 4'x5'- ground floor
- inside unit, swing door
- near door or elevator
$ 38 /mo $ 50Best Price Label+ one-time $29 admin fee
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9'x10'Online only price$ 42/mo
Medium 9'x10'- ground floor
- inside unit, rollup door
$ 42 /mo $ 84Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 44/mo
Medium 10'x10'- ground floor
- inside unit, rollup door
$ 44 /mo $ 88Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 48/mo
Medium 10'x10'- ground floor
- inside unit, rollup door
- near door or elevator
$ 48 /mo $ 96Best Price Label+ one-time $29 admin fee
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9'x10'Online only price$ 50/mo
Medium 9'x10'- ground floor
- inside unit, rollup door
- near door or elevator
$ 50 /mo $ 100Best Price Label+ one-time $29 admin fee
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10'x19'Online only price$ 104/mo
Large 10'x19'- ground floor
- outside unit, rollup door
- drive up access
$ 104 /mo $ 208Best Price Label+ one-time $29 admin fee
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10'x20'Online only price$ 113/mo
Large 10'x20'- ground floor
- outside unit, rollup door
- enclosed
- drive up access
$ 113 /mo $ 226Best Price Label+ one-time $29 admin fee
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10'x20'Online only price$ 119/mo
Large 10'x20'- ground floor
- outside unit, bay door
- enclosed
- drive up access
$ 119 /mo $ 238Best Price Label+ one-time $29 admin fee
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10'x30'Online only price$ 123/mo
Parking 10'x30'- outside unit
- covered
- drive up access
- rv, boat, or vehicle
$ 123 /mo $ 246Best Price Label+ one-time $29 admin fee
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10'x20'Online only price$ 160/mo
Parking 10'x20'- outside unit
- covered
- drive up access
- vehicle parking
$ 160 /mo $ 210Best Price Label+ one-time $29 admin fee
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10'x25'Online only price$ 194/mo
Parking 10'x25'- outside unit
- covered
- drive up access
- rv, boat, or vehicle
$ 194 /mo $ 234Best Price Label+ one-time $29 admin fee
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10'x28'Online only price$ 283/mo
Large 10'x28'- ground floor
- outside unit, bay door
- enclosed
- drive up access
$ 283 /mo $ 304Best Price Label+ one-time $29 admin fee
Nearby Self-Storage Locations
Self-Storage Near Kent
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Kent Storage Units Near Woodmont Beach, Redondo
This Public Storage in Kent is perfect for customers looking for self storage space near the Redondo, Woodmont Beach and Star Lake areas.
Located on the east side of Highway 99 less than one mile from I-5, this facility features indoor storage units and outdoor storage units in a wide range of sizes, providing customers with plenty of different options of cheap storage units.
Camping trips and days on the shore at Saltwater State Park are easy to pack for when using a 5x10 storage unit to keep tents, backpacks, chairs and recreational items all packed up for a quick pick up any time of year.
Residents in Woodmont Beach can use a 10x10 storage unit to store an old dining room table and chairs, a large bookcase or even a piano and an old TV when redoing the living room.
Families running out of space in homes near Star Lake Elementary School or Mark Twain Elementary School can take advantage of a 10x30 storage unit to pack the whole house up prior to a huge remodel.
This location also features several vehicle storage options, including covered rental parking spaces and enclosed vehicle storage units, as well as spaces large enough for RV storage and boat storage.
The property manager lives on site at this facility.
With Puget Sound to the west and Mt. Rainier perched high above the city to the southeast, Kent provides a beautiful backdrop for families and businesses, new and old, to lay down roots. When things start to get a little crowded at home or in the office, check out the storage solutions this Kent Public Storage has to offer.
At Public Storage, You'll Always Find...
- Convenient Storage Solutions
- Keypad Access
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 525)
I just stored my RV here. The option of covered parking is great. The price was great compared to other places around. Janet was nice, helpful, and made check in super easy by letting us pick the parking spot we liked best from all the open ones.
My experience with Janet was excellent, she explains everything very well, very kind person👍
Very friendly
Joelle and Janet were very helpful and courteous. They both answered all my questions thru phone calls and in person. The location is very clean and well kept. Thank you ladies for being so kind to me and our family going thru this transition in our life.
Nicole was absolutely a joy to work with. A smooth transaction. Delightful. Changing access hours from 9-6 to 6-9 is super convenient!
Absolutely Fantastic! Janet was the upmost helpful on all levels.
Great job to all of the staff in general and particularly to Ms. Janet, site manager of the branch I rented from in Kent. It was a very pleasant experience. Thank you for all of your support during my short stay.
I stopped in to ask some questions about sizes of units. Joelle was very knowledgeable and showed me different sizes and explained how renting a storage unit works. Ive never rented before and she made everything make sense. Thank you Joelle.
I had the pleasure of working with Janet. She is the sweetest lady, very helpful and knowledgeable. The he properly is always clean and orderly. I will definitely keep using facility and will send all my referrals here! Thank you, Janet!!
Janet is an Angel with a second job.. BEST public storage employee EVER!!(hands down)
🙏🏾👍🏾💪🏾
Excellent t customer service. Note that reserving a space doesn't save it for you until you ppay
Janet is the best manager! We appreciate her, she is friendly and always helpful.
I wish the access hours were open longer. They used to be 6am to 9pm when I first got my unit. Now it's 9am to 6pm. I don't have access to my belongings as often as I would like. Otherwise I would probably give it 5 stars
Joelle was the nicest! Thank you for your help today 🤎
I have used this location a couple of times to store my big rig. The location is clean and well maintained. There are plenty of spots for big trucks(Bobtail) and RV's. Stuff is amazing and friendly.
Great Storage wonderfully managed by Janet.
She was extremely helpful and very knowledgeable.
Easy transaction and easy access
Just rented a just from PS @ 27000. It was a very pleasant experience. Made me want to rent there and stay for a long time.
I needed a storage unit and I needed it now ,before I lost everything I own . I was in near panic mode when I found this place . The lady who works there,Joelle , could clearly see my panic and even though she herself was busy , she took the time to help me find the right storage ,she explained the prices and showed me the units ,because I really don't know what a 10 by 20 is ...I was so relieved to finally understand how to deal with this . Thank you Joelle , you are appreciated.
Janet has an awesome personality and made my online rental process go smoothly!
Omg janet is very nice and hopeful and I’m so glad to meet with her thank you so much ♥️🥰♥️🥰🥰🥰🥰
We had one of our cars located here to store while my partner was overseas. I needed to check on the vehicle at times and Janet, the manager, was so helpful & kind! She really knows the business, her customers, and really goes above & beyond to make sure we had what we needed and feel welcomed. The site is well maintained and its very secure with plenty of covered and uncovered spaces for household items, RVs, vehicles, & boats. If you need a spot to store your things, be sure to check them out!
Joelle is a saint. She helped us figure out what to do with our boat and trailer, even helping to spot while I pulled in. I wish more places had staff that were as helpful as she is. I think someone deserves a raise...
Janet is very friendly, and she knows what she's doing. Thank you
Attitude was great and the service was amazing. Thank you Janet for your support.
Janet is hands down the best office manager I’ve worked with in my years of renting storage units across multiple locations. She always greets everyone with a smile and goes above and beyond to solve any issues I have, whether it’s with the units or general questions. Her attention to detail and dedication to customer service are unmatched. It’s rare to find someone as reliable and resourceful as Janet. Sadly we are relocating further north and I’m going to miss her.
Thank you Janet for everything.
Frank J Moro
I have had to use storage in San Diego, CA, Bellevue, Bothell and now kent. Of all of the facillities I have used this one is HANDS DOWN the best one I have used. Very clean, and the staff is more than helpful and accomadates your every need. Janet was a great help and the nicest facilities manager I have had to work with. If you are looking for a safe, clean, affordable spot for storage come here. I live in Enumclaw and it is worth the hour drive.
Been going here a couple years now and they have the best customer service I've been apart of sa far. The way they care for customers is beyond what any company has done for me in the past. Definitely staying here
Break in and theft. The security here is theatre. The quality of cameras is inferior. Theives came under the fence. Broke out truck glass. Broke camper lock and stole multiple thousands of dollars of gear. And of course Public Storage like corporate america, has no responsibility.
On the positive side Janet the manager is very nice. Public Storage does not deserve her.
Janet is the absolute best ! I never had to ask additional questions during my storage move-in process because she had everything organized and ready for me. Thanks so much for making the process so easy. Take care :)
Saying "people act like I don't want to go home" is why its a 4 and not a 5 like just say no we closed
The experience was really good and friendly.
Janet was a big help and very knowledgeable. Wonderful person to work with.
I recommend this facility to friends and family and anyone that needs the storage place
Customer service was great. Joelle was very helpful with reminding us of our appointment and showing us around the property. Also, she gave us a variety of options to choose from and helped us get the best price available.
The property is in a busy area and a weird location but I’m sure it’s part of the reason why it’s so secluded at the same time. Joelle mentioned that they haven’t had any reported break ins or damage to any of the tenants property. So, as a first time renter at this location, that gave me a peace of mind about security.
I would recommend reaching out to Joelle and this location (270000 pacific hwy)
Update:
There was a mishap with cancellation on the original storage I was assigned and the one I wanted. Janet was able to contact me and save me money before I was going to be double charged unnecessary fees for a unit I will not be using. I really appreciate Janet for calling to confirm the arrangements that I wanted out of my storage experience. Thank again Janet.
Overall still a great customer service experience.
Janet is a five star employee she was a great help gave me great knowledge and she's going to be one of the public storages top leading managers in the Washington
Janet is just awesome, she's the best customer service
Joelle helped me put tremendously
It was truly a blessing to have met Janet . She made me feel so comfortable and the process was easy. Janet is such a good person , I appreciate all of her help. Thank you Janet you’re the best 😃
Front Desk Mrs JANET does it ALL 💯💯
Joelle was an amazing Help with my rental and I appreciate how kind and helpful she was to me and my mom. I recommend y'all to come to this storage clean and respectful, thank you Joelle
Nicole's smile, personality and can do attitude was key to choosing this location and sealing the deal quickly. Big THANKS for great pricing and professionalism!
Janet knows her business and remembers the people she is dealing with every day to the nth detail. She helped me get my company van out of one of the units and was very friendly in doing her job today.
This was my first time ever renting a storage unit. It was truly a blessing to have met Janet! We need more people like her in businesses. She made me feel so comfortable & the process was easy. Peter & Janet are such a good team, I appreciate all of your help. Thank you Janet!!
I don't know where her regular spot is at,... but very Thankful for her working this location. The customer service from this sweet AMAZING woman. THANK YOU Jan!! (Whoever hired sweet "old Grandama... GOOD MOVE!! Need MORE like her.) 👍
Excellent! Always helpful when I need to get a new contract or assistance on existing storage needs or questions
I just love Janet to pieces! Great customer service hands down.
I got my unit today (June 22). Joelle was so awesome. She provided all the tools that I needed to move all my stuff. Thanks for Joelle, you are so awesome. I want to thank also Janet who tried to find a way for me to have a good deal.
Janet very professional and friendly.
Travis and janet were a great help and very funny
Janet the manager thank you for your professional service.
the manager janet is so professional and trustworthy and helpful.
thank you.
Janet is amazing she helped me and my boyfriend on multiple occasions. She walked us through what we needed and tend to our needs in a timely fashion. Give this girl a raise!! Love her made me and my family feel so welcome :) definitely recommend
Janet and Joelle are both very welcoming and addressed my (3) storage needs immediately! I feel like my personal items are safe there just for the fact that they attract positive energy around the place and they keep a close eye on the activities there. Hands down “Best employees” I’ve ever encountered in customer service!
I would like to give give a big shout out to Joelle. Property manager at my ps unit today. I went into office expecting to be disappointed but was totally greatful when I left. She is a very nice lady and helped me with out any trouble and it only took her a few mins to make sure I was a satisfied guest by the time I left.. she definitely deserves to be rewarded for her help. Thank you again Joelle. You rock!!!! From Guest Donna A
Joelle was very helpful with my set up/move in
Just moved to the area. The property manager, Janet is super helpful and friendly. She showed me a few units and really took an interest in finding the right fit for my needs.
Mrs. Janet has good customer service
You just can’t beat the customer service Janet provides it is top-notch five star all the way and it’s always a pleasure to speak with her and work with her
Best customer service and very helpful
Janet is the best
Janet is great, lovely customer service, thanks Janet
Janet is very nice costumer services
Friendly and helpful service!
Joelle was very helpful during my move in experience, and helped me with an error on my side
Janet and Joelle are amazing
Janet is amazing and she is endless in her help, love her!
Had a great experience with Joelle she was very helpful to my needs thank you so much for your help
The company itself is not worth 5 stars, but Janet absolutely is. I’m so grateful to have walked into this location. You can tell she actually cares about the customers and her job. She’s the type of employee where I’d stay even with the ridiculous price raises. Thank you for being you Janet!
Janet helped me with the application process and she was very kind, helpful and knowledgeable. Thank you,Kim.
Janet was very helpful, happy, and friendly.
Janet was so nice and helpful with everyone not just us. She provided accurate information while interacting with multiple people walking in.
Update: Nice enough place. Unfortunately, the rate you sign up with seems to change just about every month. In about six months my rate has doubled. I specifically asked about this when I signed up, and they assured me this wouldn't be the case. Feels a bit scammy to me.
Original review:
Natasha was great!! Nice facility. Exceeded my expectations for parking my van. It’s covered and nicely secured.
Joelle was awesome helping me with payment information. She is knowledgeable and friendly. Love coming in to work with her.
Joelle has been wonderful! I have been there several times & she is who I usually deal with which I'm so appreciative. She's always helpful,go above her duties I'm sure! I've actually went there in years & left with a smile! She's great!kudos girl,see ya next time!
Janet made sure I had everything I needed and made the whole process quick and easy. Great place to store your stuff and great price.
Janet was very helpful and super nice with booking a parking space for company vehicle. Great Customer Service!
Really like the Service in the easy access and the convenience of being able to do the reservation fully online. Joelle was a really big help. She was professional and really courteous definitely would recommend.
This place is clean, well protected and close to home for me. Janet is the best!
Janet was extremely helpful, and courteous. She gave me the best experience while renting a new unit. From finding the right size to price of the unit. Wonderful employee, great experience.
We stopped in today and got a storage space today. Kathy was super helpful and quick. When we got home we realized we had a few more questions. I left a message and she got right back to us within 15 mins. Thanks again Kathy.
Outstanding service by Kathy. I highly recommend the facility..
Hope is really nice really good service
Kathy was very helpful and getting me setup with another parking spot she is very polite.
Don't even try to call and talk to anyone near close. They will not answer the phone 30 minutes till close and will take your money and still not let you in your unit
Awesome
Stephanie was super helpful, informative and on top of my issue regarding storage of a trailer. Great personality!
I rented a parking space for my Honda for several years from this facility.
The customer service is always helpful and has a very friendly vibe. Natasha will work with you about any issues you might have with your account.
I had some trouble with my car and she was there the whole time doing what she could to help even though she didn't have to.
I really felt like someone cared about me and my stuff being safe and not just my rent money being paid throughout the entire time I rented there and my interactions with management.
Thank you Natasha for always being helpful with my account and providing great friendly customer service I'll remember.
Clean storage spaces, reasonably priced. Friendly, helpful staff.
I found this place online as I needed parking for my boat. Got an online special and parking is great and decent. Janet helped me and provided me all the details and showed me the parking spaces available. I give 5 stars for Janet as she was so nice and great customer service from her. But I’ll give 3 stars due to the access hours. I wish we can access this place early morning and late during the evening. Other Public Storage access starts from 6am to 9pm. I’m not sure why this one only has access hours from 930Am to 6pm (5pm on weekends).
Natasha was great
Excellent services by Natasha
Natasha was very helpful and nice
Thanks you Nathasha
Natasha made my move in easy and was very friendly. Highly recommend working with her!
I was super easy nice work 👏🏾
Enjoying renting the place here and the new manager Natasha was the best manager ever ...
Natasha is amazing, made moving out extremely quick and painless!
Natasha is great at what she does, personable and helpful. It makes me want to stay at this location because of her and recommend friends to doing business here. Need more people like her in the world.
Natasha was a great help
Natasha is great
Excellent care and professional service.
Great service! Natasha was very helpful in guiding us through the application process!
I stored my car for 10 months at this location. The move in and move out was super smooth.
I came back to my car being dead, and Lindsy was nice enough to lend me her personal jumper cables. She was very kind and helpful. Me and my friend also had a chance to meet Lindsy's puppy as well, which brightened our day.
Overall a good experience. The only thing I'd suggest is to put liners under the gravel to prevent weeds, for long renters such as myself, but that wasn't really an issue tbh.
Safe place, but very difficult for access hours
Lindsay was grest. Excelente desl
They are always helpful and patience in answering your questions and if you don't understand they take the time and listen to you all the time
Lindsy was great. Come see her if you need storage.
Great great service from Peter I recommend a bonus thank you and have a nice day
Update: the property manager Lindsey is great. She really cares about her customers and takes the extra time to help you out when you need it. She’s great if you have any questions or concerns just go talk to her she’s got you.
Lindsey was phenomenal! Was very helpful, knowledge and had a great personality. Even first thing in the morning. Can't wait to store here and continue working with her.
Lindsy was dope. Go here and store your stuff. Or don’t. But get a unit anyhow.
Every time I come here nobody seems to be at the counter. And it’s always within office hours. They have one cart but it’s locked up so only time someone can use it is when someone is in office to get it.
Lindsy was wonderful. Quick and easy. Great price. Thank you…
Lindsy was fantastic , great customer service she is THE BOMB!!!
People live in them storage unit and they break in People storage units a lot so don't go there
Nicole got me in and out with exactly what I needed
Lindsy help full and good service
Nicole was amazing!! Check in was speedy and effortless! Unit was clean and ready for move in!! Thank you
Lindsey was respectful, professional, and answered all my questions. She also took the time to make sure I understood how to get in and out of the entrance and the space.
Lindsey was cool
Lindsay was great
Lindsy was friendly and knowledgeable
Lindsey was Awesome 😎
We had a great experience getting a storage unit rental from this Public Storage location. Lindsey was very friendly and helpful walking us through the process. The app makes it easy to manage our account and open the gate without a complicated code or key.
The best and most polite service at a storage location that I've ever experience. Lindsy is an absolute treasure and is the sole reason I even rented from this location. She couldn't have done more unless she helped me move stuff into the unit.
Lindsy was amazing. 5 star customer service definitely recommend!
Lindsay assisted me in my reservation while multi tasking and addressing other concerns for the property. She explained the process very thoroughly even though she was extremely busy. Its rare to find someone today that takes the quality time to make you feel like you’re #1. Sincerely thank you.
Excellent service. Lindsey helped set up a perfect unit that fit my needs and guided me through the process of setting up an account that was quick and painless. Five stars, highly recommend
I help by Peter and he was helpful treat me nice and did it everything well
Lindsy was very helpful and made my first experience with a storage company great! If I need storage again I would like to come back to this location.
Pretty clean and safety place the costumer service is professional friendly and totally understand your needs best storage ever
I've been too so many storages and this storage is the cleanest. Lindsay is a very wellcoming lady, she's just awesome.
Great service! S/o Peter!!
Lindsy was very friendly. I feel very confident about renting here. So by and see her if you have any storage needs. She is very nice and friendly
Highly recommend this location. Lindsy is amazing! She is helpful and informative and goes above and beyond for her customers. Thank you!
My name is Misty Bailey and Peter help me with my unit today he was really acknowledgable polite patient and understanding and as he was helping you today
Renting here was awsome Peter helped stream line the process. I would recommend to you store here.
Place is good. Secure. The girl Lindsy helped me out so much and was good at explaining everything. Even when I called being rude she was calm and handled the situation calmly and she had so much patience (had to call back to apologize 🤦🏽♀️ I’m ashamed okay!) anyways, she was super understanding as to why I was so stressed out about my situation and she found a solution 🥹 . Thank you for your help. I really appreciate it
The property manager Lindsy was very polite and knowledgeable. She was efficient, got me in and out of the office in no time and transferred spaces no problem. Would highly recommend Lindsy and this property.
Peter was very professional and patient with us getting all the paperwork together. He was very patient and explained everything we needed to know, helped us through the process and made our experience as hassle free as possible. Awesome customer service.
Lindsy is always very helpful, and knowledgeable. It's comforting to feel like I picked the right place! Thanks
I wasn't sure if I should put three or five stars for this company. My boyfriend has a unit here and he recently moved to Port Townsend to be closer to me. We planned to go pick up his stuff knowing that the location closed at nine we had dinner with his parents and came at seven only to find out the hours had changed to six o clock closing time. We checked at his old address and no one had notified him there, in email and never had there been a phone call about it. So we came home and planned another trip. That trip turned out bad because of car issues and so we replanned the trip again when he got off of work. We left immediately, which was two o clock. Being a two hour drive during heavy traffic it should not have been a problem. This time it took three hours and we made it one minute before closing and we got in just in time. The stuff he needed was important for his new job and we couldn't afford for him to lose the job because we were already behind due to car repairs, moving and a hoping in employment. The amount of stress we went through that day was insane and when we contacted customer service thinking we would be late the agents (two separate calls) were more than rude. They were disrespectful and it felt like they thought we were beneath them. The front desk clerk Lindsy on the other hand was very polite, helpful, knowledgeable of the products, services, rules, and guidelines. That was a terrible day and I was on the verge of a breakdown. If it weren't for Lindsy, I am sure that meltdown would've been a real thing. So thank you Lindsy for treating us like humans and being kind. Sometimes that's all it takes.
Thank you so much for all your help. Lindsy was very patient and knowledgeable.
Very friendly and helpful! Thank you!
Peter was very helpful and fishing and everything that he did truly thank him for helping me with obtaining my storage thank you very much.
Lyndsey is very helpful and takes the time to assist with what ever you need. She is always smiling and has a positive attitude.
Lindsy is the nicest! So helpful!
Alex showed me a space perfect for my needs, good price, he was very friendly and had great customer service skills. Lindsayb the property manager is amazing too. Go see them for a space.
Lindsey is the property manager at this location and she's awesome. She got us into a space for my RV the process is quick the property was clean highly recommend this location for all of your needs.
Don't store here. Someone broke into my storage and stole things.
Last increase was over 30% ... moved out
Lindsy and Mark were super helpful to me. I got some information wrong when I signed up for move-in, but Lindsy helped me figure out what the problem was and got it sorted out within 10 minutes. The whole experience was smooth and easy, and the Public Storage app works well. I'll definitely use this place again if I need storage in the future.
Great job by Peter. Helped me with a packing problem. Would recommend highly.
Good customer service feel Lindsay. She helped me find the right space good price
Will tell people about this spot for sure
Lindsay is very professional. She helped me get the app downloaded, the Bluetooth access to the gate is awesome. Would recommend this location.
Kathy was very helpful and all my interactions were exceptional.
Lindsey was very nice and attentive! Appreciated it.
I have to say, the negative reviews in reading here... Must be from people who demand treatment beyond that of a customer/business professional relationship. My experience with Lindsy is both phenomenal and pleasant. She insured that my storage needs where met, but always thoroughly and quickly answer all questions regarding public storage policies and hours of operation. Lindsy's infectious smile and positivity eased my concerns and left me feeling confident that I'm leaving my personal belongings under strict security and a constant watchful eye. Great job Lindsy, I look forward to working with you for years to come.
I rented a new unit and Lindsey was extremely helpful, she made sure I knew how to use the gate and the app. She took her time and explained everything thoroughly. She's awesome thank you for all your help
🙏
Had an online reservation to move-in, and was told to go in to finalize this. Went in on Sunday at 2:30 PM to find no one there and all doors were locked. Keep in mind the hours state 9:30 AM - 5 PM. Called the number listed on the door, no answer. Called the corporate number, was told they were reaching out to the property manager & they placed me on hold for 30 minutes. After the 30 minutes, no word from anyone but instead I was transferred to the number I had originally called instead & was sent to voicemail. EXTREMELY unprofessional business practices & now I know why they offer cheaper prices than other storage facilities. You get what you pay for.
Great customer service
I rented a new unit and Lindsey was extremely helpful, she made sure I knew how to use the gate and the app. She took her time and explained everything thoroughly. She's awesome!
Property manager Lindsay very friendly, extremely helpful. Will definitely refer friends to this property.
Good service
I would give Mary 10 stars if I could! She was so helpful, and took the time to make sure the unit I chose was right for my needs. I was really dreading making this move, but she made it painless and I feel really good now. Thank you so much for your help today. One less thing to stress about.
Mary is a wonderful manager and she always provides excellent customer service. She went out of her way to help me with my account and made sure I was able to access my storage unit. Thank you Mary for everything you have done for me!
Mary the relief manager was very nice and helpful in spite of being very busy.
Mary she’s a really good helper and she seems like a nice person to talk to
I found the online site too imporsanal so I came to the office. Lindsy was wonderful and made the process a breeze. I highly recommend this business and hopefully Lindsy will be helping you as well.
Very good helping thank you Lindsy
Quite possibly the worst business I have dealt with in past 50 years. Stored my car in their “secure” lot. After just over a month it was broken into, driver’s side window shattered & catalytic converter ripped from engine. Still sorting it out, but thousands of dollars damage. Staff couldn’t have cared less. I asked if there were other break-ins, but they said they could not discuss that with me (but I did overhear them on phone with another customer telling them they needed to file a police report). I asked what they could do for me, they referred me to their customer call center. I asked if I could see the security video since local cops won’t come unless there is a witness or someone on film, but was told no. I still need to store the vehicle but was unwilling to do so outside on their lot, so I asked if I could rent a 10x20 inside space & transfer the remaining rent I had paid towards the new space. The car was damaged on May 1, same day they charged me for the entire month of May. They said no, I could rent a new space but not transfer the rent payment just made. That was a breaking point & I blew up & started swearing. The guy behind the counter became very aggressive & told me to get off the property or he would call the cops. I cannot rate this business low enough!!!!
Madison was very kind and helpful, explained everything thoroughly and helped me out to my space. Glad I got to meet her today! Good customer service.
Tyisha was awesome on her first day..
Lindsey,was a very very good employee to have,l wish l could put her on my team
Not even 1 star there is a manger here hope she can’t be manager because she don’t have any idea how to give customer service very very bad. Customer service. Very disappointed
Best customer service Lindsy 👌
Best customer service experience ever really nice ppl in office
The manager Lindsy got me a great deal by giving me the storage and size that fit my need and at an excellent rate. Thank you, Lindsy.
Major Shoutout to Lindsy !!! She held it down to the max, explained pricing perfectly, showed us around the area and really made me feel secure and safe storing my items at this location! She does a good job of representing more than just a storage facility. Love to see her around and bring a smile to everyone she talks to, she really is a vibe and great at reassuring customers and can tell she enjoys what she does for a living. If your coming here expect Lindsy to brighten your day foreal (:
Madison was super helpful and gave me all the information I needed! She got me in the perfect unit. So thankful for pubic storage!
Lindsy Was the staff, and really help me out Good
Amazing place! So welcoming ! Thank you so much for super service!!! A+++++
I'm very happy with the service I recieved from Hope today, she made the process super easy! Thank you for all your help today!
Madison and Lindsy were so helpful today, just a pleasure doing business with. They sure turned my day around.
Hope is amazing! I have had bad experiences at other locations but Hope really resurrected my faith in good, quality customer service. She was patient with my hectic day. Very thorough in her processing procedures, friendly and smiled the entire time. Happy to be at 27000! Thank you Hope!
Melissa and Lyndsey helped me and they were great
Hope and Lindsay were amazing!!
- RENT UNCREASe of 40 % !! percent January - February
Zori it was nice to have Zori to help me the customer, need more people like her . Thank you
I came today to park my truck and Lindsey helped me a lot to open my account and everything, she is nice and very helpful.
Great storage but keep in mind the rent will go up a few months after you move in. It's there thing...mine was 255 now its 325..pretty good jump.
I want an auction on an online auction site and came into this public storage and Lindsy was very accommodating and helpful. She's very charismatic and personable. Wonderful customer service. Would highly recommend this public storage
Lindsy provided excellent service today. She was exceedingly helpful.
Was perfect for what I needed and Lindsey in the office went above and beyond to help me with what I needed!
Just moved my one truck load out before they raised my fee again. Good riddens
The lady working stole my wallet then refused to run the camera back to help me locate my wallet. Terrible customer service. Someone like this should not be working for Public Storage.
Super friendly staff, very helpful and easy to understand. I’m definitely impressed with the Bluetooth entry access into main gate and into building.
They are always helpful and if you have any questions or concerns they always lend hand