Vansen was absolutely wonderful. He went out of his way to help me with my rental. And was courteous and kind.
Katy is awesome to work with....have had great customer service from her. Go PS!!
So weird. I called all day, multiple times and no answer. I left a message. Someone from some other public storage called me back. I said I'd just go there and try to get help. He said, he'd call them and let them know in Burien. I show up and there's and extremely steep hill. No parking for customers. I park on the side of the building, walk up to the door an no one is present. I give up. This place doesn't seem open for business. Really frustrating.
Katie has been the greatest person to work with. Very helpful in the rental process of my storage unit.
The property is clean and Katie at the office is always very friendly. She helped my mom find a storage that worked in her budget and gave great advise to fit our stuff in a smaller unit then we thought we needed and she was right, thank you Katie!
Katie is awesome! She is super helpful very kind and always has a welcoming vibe!
Katie, you are absolutely fabulous!!!! We've enjoyed the relationship these past few years, and thank you for cleaning our unit!!!! That was such a godsend!!!!!!
Enjoy everything but the closing time 6pm is not OK most people get off work late and just can't make it. This is the reason I am moving.
Katie was incredibly helpful to work with. Ome of my locks keys broke while in the lock, and she fished out the broken section so we could get into our locker without a locksmith! She was always very courteous and helpful to work with :)
Katie has gone over and beyond to assist and make this process as hassle free. Moving sucks!! She has been patient and reassuring, Thanks Ms.Awesome!
Manager was very helpful!
Katie at the front desk was very kind and helpful. Thank you
Second time at this location. Same person very friendly and polite.
Thank you
Great experience all customer service over the phone and Katie the manager where very friendly and helpful I am very pleased
Nice and clean storage we love it ty
It’s like, an option I guess if you’re really in a pinch. Wouldn’t recommend this location not sure about other public storage locations 🤷♀️
Great personality, great customer service, extremely helpful thanks Katie,
It's located on a hill and there is no parking. It was a little bit challenging to drive in, but it was the cheapest storage facility I could find. It worked fine.
The place has ample storage units, is well maintained and orderly. Very busy on a Sunday afternoon but has funky hours - and the layout is such that if you use a U haul sized truck, it can block ones ability to leave causing people to back up to find another way out.
The leady the one she worked on Thursday 10/26/2023 She did everything she could to solve my problem and finally solved it. She is above and beyond.
Thank you for everything!
Katie and the team are extremely helpful and you can count on them when help is needed. Highly recommend!!
If I could leave 0 stars to put a review I would. Our unit was broken into a year ago and then as we went to move our stuff out of the unit my husband notice that ALLL of our belongings were damaged. Rats gotten into our unit that was inside and destroyed everything! We now have to get all new belongings for oyr new place, nothing was salvageable! We got a 3 pictures that was it! After paying high rental fees and insurance we were only offered $250 with a $100 deductible. None of our stuff was saved. What's the use of paying insurance if that's all you'll get back? Beware of rats at this location.
Not sure if I’m going to book storage unit yet just getting an idea but Jackie was very polite and informative. She showed me a unit and have me reserved to a date I chose. There was a special discount and it is locked in a few days out to give me time to get organized and see if it is needed. Thank you so much!!!
Katie property manager was awesome, the rental process was easy, she gave all the information necessary
Katie is amazingly nice and was great at explaining how to get things set up!
Jackie was amazing! So kind, helpful, and patient with me. Her friendliness made my day!
Awesome staff. Katie has been absolutely phenomenal and I have always received top notch services.
Gracias a Cristal por su servicio muy hamable para hablar y esplicar los de talles
Katie was very helpful and polite with my family, excellent service and very clear information I fully recommend to storage in this location very secure!
Odd pricing, steep driveway in
Paying $300 a month to be able to access my stuff from 9:30am-5:30pm… What a joke
Katie was soo helpful best person in Public Storage system I’ve ever worked with
Katie was so great and helpful and very nice, I recommend this place!
The 10*10*10 storage unit fit pretty much everything we had in a 2 bd apartment while we waited to move. They also saved me when I did not put the lock back on properly, so they monitor the premesis well. Also, S/O to Katie who is an awesome manager at this location and was always ready to help me out!
Poor customer service. Made 3 trips diffrent days to pay my storage unit and nobody was in the office,every trip I waited over 30 min in my car to see if someone would show up without luck, a few days later they call saying I was late on my payment I told them I had gone 3 times and couldn't find anyone to pay but I could pay over the phone if they wanted to
Well they don't take phone payments and it took me 2 more trips to finally find the office open.
Mohamed gave us great service and helped us out! Thank you so much
I came in with a problem this morning and Mr. Mohamed was
kind enough and very professional to alleviate my problem. Give this man a raise!!!!
I rent from this location .Mohomad was very nice, and friendly . He done everything very fast. Thank you.
Katie was my contact person here and she knocked it out of the Park with her friendly attitude and great customer service. I was initially reluctant to go through the process but Katie was terrific and sealed the deal...!!!!
Muhhamed has helped me with my rent increase. I’m grateful for him.
I dont expect a lot from a storage facility that has been running or longer than many grandparents have lived, but their “open” hours to access storage are atrocious! I clearly didn’t realize that their 9-5 office hours are also the hours you have to access your storage unit. Seriously, does nobody else need to access units after work on weekdays sometimes? Or god forbid you maybe need to spend an entire day moving in/out… I’ve showed up 30min early to staff present, but gates non functional and 5min late.
Just make the access hours like 8 to 9 or 8 to 8. it’s automated, nobody needs to be here!
I loved this place the workers are very helpful and very respectful I was very confused and now I’m not confused anymore they’ve helped me so much and I love this and it really helps with things that u want to keep in storage my house is now very clean thank goodness I found this
Thank you Muhhamed! Amazing service and super quick and easy!
Katie and Anna were super helpful and thorough in getting my husband and I set up for storage. Thank you guys!
Works for me ... under a hundred dollars a month for my space.
Stored a vehicle here and was very happy with the sign up deal. A wonderful woman named Joey was a big help in finding a perfect location close to me and with an open spot!
Muhhamed was very helpful! Such a great guy great service!
Katie was very detailed in her explanations of everything. Great friendly attitude.
Muhhamed was very pleasant to work with and helped me get a unit that fit my needs.
Muhhamed was very friendly and helpful.
It's one of the larger storage places I've seen. They have a good amount of storage units. Staff is pretty chill. Units seem to be well kept. The main entrance is a little tricky if you're in a large vehicle but other than that, no complaints.
Muhhamed was very helpful in letting me a space watched him with other people and he's very personable and nice guy