Public Storage Self-Storage Units at 14034 1st Ave S, Seattle, WA

Justin is amazingly helpful

This particular public storage on first avenue is the best my service was and is outstanding the agent that handles the reception was very professional keep up the good work and of course I would recommend public storage to everyone that needs an easy no hassle place to store the extras that we collect thank you public storage

Nikki was so wonderful! We were in a rush and she made it so easy and got us exactly what we were looking for! She is very sweet and knowledgeable. We are from Texas so meeting someone who is so kind in a city we don't know was so comforting! Thank you nikki!!!

The best storage around town. Manager Robin was great in helping the lease written up and finalized. Made sure any advertised promotions were included. Very helpful and informative on access to the property and procedures. Made move in very smooth. Two thumbs up!

Great work ! Nice sweet service!

Justin did a great job

Justin was great!

They will raise your rates randomly and by any amount. According to their rules, “ Public Storage runs on a month-to-month basis, so prices may be subject to change any time per section 2.2 of the lease agreement that you signed. It is subject to periodic rate increases with no exact time frame or amount cap listed.” Raised my rate from $118 to $160 then $185 then $211 in a little over a year. Shady business. I expect to file a complaint with BBB. Edit: Updating my 1 star review to 3 stars after public storage agreed to reduce rent for 3 months. However, they won’t allow a long term contract even if you want to pre-pay so we will see where we are in 3 months.

Justin talked with me on the phone and I came down, we did some paperwork. He was very helpful. I appreciate his service.

Justin was super helpful and friendly need more like him at other properties 🙌🏻

Great service, great staff... I highly recommend

Justin provided first rate service. The location is very clean and in order.I think everything is first rate except hours at this location.(I feel that they close too early)

Justin was great today he. He was so helpful and kind. Thank you so much;)

Awesome service, great attitude. Thank you Justin.

Justin was very helpful and nice

Had a storage unit here for years at one point came to my storage unit and it had a lock on. I went to the managers office to find out that my storage unit had been broken into three months prior as well as several other storage units and no one felt the need to call me by this time, it was too late to make a claim and to make a claim with the insurance that you buy through the storage unit is a joke, you have to know what you had in the unit which I’m sorry if you have a storage unit, you hardly know what was in the boxes and no you do not have receipts for it is a waste of time and money. When I brought these problems to the management, sorry so called management. I was giving a blank stare and no help at all. I was not offered a refund a free months rent or anything. I guess a blank stare is worth 1000 words and with this being said it seem like every six months my fees went up. They are the most expensive storage unit place of anywhere in Burien so make sure you look around and please do not use this place they are really shady. I have also come to need a storage unit again and have from that this place is 4times more expensive then others in the area!!! Call around people!!!!

That was not happy at all here. Our of operation doesn't give anybody anytime to get there stuff in and out of a storage unit. And when I first signed up your name and show me my unit, I had to find it myself

Katie was very good, thank you!

Great service after all these years!!! Justin was helpful and funny. Thanks.

Justin is always great help…don’t let him get away…he’s always friendly, upbeat, and quick to answer any questions I have… because of Justin’s customer service, I will be recommending BURIEN Public Storage…kudos

Justin was a very big help

Katie was wonderful great service and friendly.

Justin was great

Great place 5o keep you property safe

Alfred was very helpful and friendly!

Alfred was very helpful and great to work with. Thanks!

Alfred was à good person, gréât worker.

Justin was super helpful and understanding helping me into a unit!

Justin was amazing and went out of his way to make sure I got what I needed.

👍

Easy sign up, love the gate code app, friendly staff, my only complaint is they close way too early! 5pm come on I don't have time after work to even make it to my unit.

Justin came just in time to save the evening! great up-sale with what type of boxes I should get (came as a kit!) Justin made sure to find us a great accessible unit! Thanks man

Easy access, enough driving space

Great service but the last time I went there, the gate was busted open...

Great customer service fantastic

Apologies to a very caring property manager for leaving a not so kind review on the wrong property. I am so sorry. OP After being contacted by the district manager who informed me very politely with understanding and viable solutions to my issues I would without a doubt use this facility even though it is father away these awesome people would make it worth while

Girl at the front desk was welcoming, friendly and did her best to check me in quick regardless of being short-staffed. I got a promotion of one month free and everything worked out well. Thank again!

Great Customer Service, easy painless process

good packing suppliea

Justin was a big help in making everything quick and easy with setting up our unit.

Wow! You can't give them zero stars. I have only ever used this place for a month at a time to move. My boyfriend had his identity stolen because someone went through his things. They stole priceless family heirlooms. His whole world was invaded. The lady behind the counter was rude and awful. This place is terrible. Do not ever ever ever use this place

muhhamed was helpful with getting my sister a unit.

The gentleman at the counter made me feel confident in my choice with this storage company I didn't feel rushed or pressured I guess good customer service is still around