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Address

2995 Gallows Road
Falls Church, VA 22042

Phone

571-356-9838

571-356-9838

800-688-8057

800-688-8057

Property Open

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Car Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site

Phone

571-356-9838

571-356-9838

800-688-8057

800-688-8057

Property Open

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Car Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
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    5'x5'
    Online only price
    $ 50/mo
    Online only price
    50% off first month rent
    Small 5'x5'
    • Climate Controlled
    • Downstairs/elevator
    $ 50/mo $66
    Online only price
    50% off first month rent

    No Obligation

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    5'x5'
    Online only price
    $ 61/mo
    Online only price
    50% off first month rent
    Small 5'x5'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 61/mo $81
    Online only price
    50% off first month rent

    No Obligation

  • New

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    5'x10'
    Online only price
    $ 79/mo
    Online only price
    Small 5'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 79/mo $105
    Online only price
    1 unit left!
    Limited availability

    No Obligation

  • Save Impression

    5'x10'
    Online only price
    $ 80/mo
    Online only price
    Small 5'x10'
    • Climate Controlled
    • Downstairs/elevator
    $ 80/mo $107
    Online only price
    1 unit left!
    Limited availability

    No Obligation

  • Save Impression

    5'x10'
    Online only price
    $ 88/mo
    Online only price
    50% off first month rent
    Small 5'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 88/mo $117
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    7.5'x10'
    Online only price
    $ 103/mo
    Online only price
    50% off first month rent
    Medium 7.5'x10'
    • Climate Controlled
    • Downstairs/elevator
    $ 103/mo $137
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    7.5'x10'
    Online only price
    $ 103/mo
    Online only price
    50% off first month rent
    Medium 7.5'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 103/mo $137
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    7.5'x10'
    Online only price
    $ 114/mo
    Online only price
    $1 first month rent
    Medium 7.5'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 114/mo $152
    Online only price
    S A L E
    $1 first month rent

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 128/mo
    Online only price
    $1 first month rent
    Medium 10'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 128/mo $170
    Online only price
    S A L E
    $1 first month rent

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 147/mo
    Online only price
    Medium 10'x10'
    • Climate Controlled
    • Downstairs/elevator
    $ 147/mo $196
    Online only price
    1 unit left!
    Limited availability

    No Obligation

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    9'x20'
    Online only price
    $ 148/mo
    Online only price
    50% off first month rent
    Parking 9'x20'
    • Uncovered parking
    $ 148/mo $197
    Online only price
    50% off first month rent

    No Obligation

    Vehicle Parking Only But we've got storage unit for everything else!
  • Save Impression

    10'x10'
    Online only price
    $ 166/mo
    Online only price
    Medium 10'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 166/mo $221
    Online only price
    1 unit left!
    Limited availability

    No Obligation

  • Save Impression

    10'x15'
    Online only price
    $ 244/mo
    Online only price
    $1 first month rent
    Large 10'x15'
    • Climate Controlled
    • Upstairs/elevator
    $ 244/mo $325
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x15'
    Online only price
    $ 246/mo
    Online only price
    $1 first month rent
    Large 10'x15'
    • Climate Controlled
    • Downstairs/elevator
    $ 246/mo $328
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x20'
    Online only price
    $ 312/mo
    Online only price
    Large 10'x20'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 312/mo $415
    Online only price
    1 unit left!
    Limited availability

    No Obligation

Nearby Self-Storage Locations

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

Falls Church Storage Units Near I-495, Route 50, and Route 29

Falls Church storage is convenient with this location near I-495, Route 50, and Route 29. Public Storage in Falls Church is also accessible to I-66, making it ideal for commuters heading to Arlington or Washington, DC. This location is also near the Inova Fairfax Hospital.
Make your drive to work more serene by storing all those tools, sports equipment, and odds and ends that have been rolling around in your car trunk in one of our 5x5 storage units.
If your home has been feeling cramped lately, offload seasonal items, luggage, and small furniture in a 5x10 storage unit and feel at home in your space again. If you have more to store, our 10x10 storage unitsare popular to stash items like couches, armchairs, large boxes, and more. 10x10 storage units are especially great for anyone who has downsized recently.
If a home renovation or remodel is on your to-do list, grab a 10x15 storage unit to get your belongings out of your way while you work.
Just a half hour away from Washington, DC, you don't have to be a capital commuter to enjoy this location's proximity to the city. After you've stored your stuff, take in the river views at Potomac Overlook Regional Park, enjoy shopping and dining in Georgetown, or visit the historic Washington National Cathedral.
Make the most of your self storage experience with our eRental program, which lets you book a contactless move-in right from your device. For a more modern storage experience, pick Public Storage.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 550)

December 5, 2023
Google Public Storage William Salgado
Neadea was great ! I had a good and easy experience and everything was smooth came in and everything was clean and refreshing she told me everything straight forward and I had a great experience today ! :)
December 2, 2023
Google Public Storage Urkupina Ba
Neadea was wonderful, very knowledgeable friendly. Excellent customer service skills! Warm and kind smiles..
November 30, 2023
Google Public Storage Felix Herrera
Neadea is always super helpful and very knowledgeable any time I’ve needed her help.
November 29, 2023
Google Public Storage Denise Shochet
Great prices. Clean. Accessible. Nice and helpful property manager. I wish there were more flatbed carts. They are often in use. So bring your own hand-truck if you have heavier items.
November 9, 2023
Google Public Storage Theresa Oviedo
We have maintained 3 storage rooms for over 3 years at the Public Storage on Gallows Rd, Falls Church, VA. As you all know...they start you out at low rental rates and with time, they increase the rental rates once you're hooked. They don't reward long term customers. So, this is not a 5 star review on Public Storage...it is a review of the office staff, especially Mohammad. He is very pleasant to work with and more importantly, he is a very honest man. I accidentally left my pocket book on the counter in the office. We were organizing the 3 rooms and I did not realize it was missing for some time. I panicked once I realized my pocketbook was missing. While heading out to check my car, I walked by the office and spotted it. It was never touch. I also realized Mohammad had tried calling to alert me. So nice to know there are still honest people amongst us!
November 5, 2023
Google Public Storage Alejandra Zetino
Neadea the property manager is an absolute gem! She looked out for my mom with pricing and directions. She’s so sweet and funny. I highly recommend this location.
November 5, 2023
Google Public Storage TokaMac 1
neadea has one of the cleanest, most organized, and managed storage facilities in all of Virginia. Perhaps the nicest one i ever been in. Only suggestion would be to add a for emergency situations and or chariable gestures, a community outlet See you again soo 🫴‼️
November 2, 2023
Google Public Storage Krystle Uriona
Everyone says… if you need storage, you have too much stuff. Well not only is that not true, you need to store your belongings here. Neadea will not only take care of you, she will treat your belongings like her own. This place is clean and spacious, nice lighting is a plus! Ask for Neadea, she cares and it shows.
October 31, 2023
Google Public Storage Eric Singleton
Neada provided excellent customer service. Wonderful personality, extremely helpful and knowledgeable. I would recommend this location to anyone with storage needs.
October 28, 2023
Google Public Storage Khiyar Musa
Nadia/like the service ☺️
October 28, 2023
Google Public Storage Nicole Melendez
Great, easy, quick and friendly check-in and process with Neadea!
October 28, 2023
Google Public Storage AHMED ALI
Neadea is Amazing and very informative she explained the process in every aspect! I recommend this Public Storage! She’s the best!
October 22, 2023
Google Public Storage erhan bedestani
Absolutely the best!!! Amazing customer service!!!
October 20, 2023
Google Public Storage AsTrO StYiZ
Neadea was big help today with finding out information for me and assisting me. Great personality and a major help 🥰
October 20, 2023
Google Public Storage Scott Gay
Neadea is very knowledgeable. Good with her coustmers. I will recommend this stor to my friends
October 18, 2023
Google Public Storage rosario morillo
It was amazing to meet the property manager Neadea.. she help me understand and through the process of knowing the e-rental.. She truly keeps her customers satisfied and her tour of the property and building was wonderful and beyond clean.. Thank You so much 😀🙂
October 14, 2023
Google Public Storage Violeta Addington
Mr was very patience the units that I needed and nice and respectful and thank you very much
October 6, 2023
Google Public Storage Rakesh Reddy
Normally, I don't write reviews, but after my wonderful encounter with Mr. Gupta, I can't help myself. I'm eager to use public storage for the first time because I have never done so.
October 5, 2023
Google Public Storage Simone Muniz
Property manager Neadea was super helpful and helped me transfer my space over to a smaller unit and was super kind and considerate. She knew what she was doing and was happy I came by on her shift.
October 5, 2023
Google Public Storage Saji Prelis
I have been renting space at this location for close to 10yrs. I met Neadea the property manager at this location. If you have not met her I highly recommend you meet her. She is super nice, professional and really wants to make sure that her customers are satisfied with their rental property. She talked with me and learned more about my rental needs and provided concrete options for us to consider that meet our financial and physical rental needs. I am so glad I met her and thank you Neadea for your incredible service.
October 1, 2023
Google Public Storage Franklin Guzman
Neadea, was super friendly, great customer service, clean facility, and it's nice and cool inside. She went out of her way to make me feel comfortable as a customer. 10 out of 10 would recommend.
October 1, 2023
Google Public Storage Amanda
Easy to move in. Property manager has some bling.
September 27, 2023
Google Public Storage One Punch Fan
Neadea the property manger is very nice and place is super clean .
September 26, 2023
Google Public Storage L & H Realty
Even though I wanted a drive up storage for ease of access , I chose this location because it is clean. Neadea helped me through transferring my unit location after I made an error booking at a different location. She was patient and assisted me in selecting the best unit for all that I have. She has been so helpful anytime I visit. I called once when she was out, and I didn't get the kind, professional response I was used to, so I decided to return when she was working.
September 21, 2023
Google Public Storage Charles Sandridge
Great location, good loading space, and also Neadea is fantastic manager she an expert and knows the place in and out.
September 21, 2023
Google Public Storage Alyssa Brown
The property manager, Neadea Brown is best when it comes to customer service, and the store deserves her being there for all that she does. I can’t explain how much good and excellent service she does for customers and more, especially keeping the facility clean at all. Neadea definitely deserves to be recognized for all that she does for the store and the customers her greatness definitely deserves to be protected. 🫶🏻🙏👍🏻
September 12, 2023
Google Public Storage Ashley McNeely
The property manager was incredibly helpful and prompt with her service. The facility is very clean and accessible.
August 25, 2023
Google Public Storage Robert C Quiroa
Property manager Neadea was amazing with her personality and customer service experience.. I definitely 💯 give much more than 5 stars ⭐️ she deserves over 10 stars ⭐️ Thank you for all your help and patience..
August 23, 2023
Google Public Storage Jeffrey Amell
Neadea is great! Very friendly and happy. Was a great experience.
August 18, 2023
Google Public Storage Marcela Badani
Neadea was amazing!! Very helpful and so sweet!! She took her time to give me all the information I needed and answered all of my questions. 10/10 customer service! :)
August 16, 2023
Google Public Storage Dianacarolina Rodríguez
Property manager Neadea was remarkable because she was muilt-tasking with 3 customers*••wonderful service ando unit was clean ando building too•• Thanks You so much
August 16, 2023
Google Public Storage thais perez
It was very good and fun to get my room store with Nedea, she was very good multitasking person I loved her.. she is wonderful intellience.. Thank you so much for all your help.. ☺️
August 12, 2023
Google Public Storage Melva Jimenez
Property manager Neadea.. she was wonderful in helping me on my account..Her customer service was outstanding.. Neadea greeted me with a smile. Thank you so much ☺️
August 12, 2023
Google Public Storage Kamille Basaca
Neadea was super nice and helpful. The storage rooms are super clean too.
August 6, 2023
Google Public Storage Terry Dunn
Excellent customer service!
July 24, 2023
Google Public Storage Milvia Vacaflor
Excellent costumer service by Neadea. So helpful :)
July 22, 2023
Google Public Storage Albert Samperio
The facility is clean. The storage units are new and in pretty good conditions. There are only 3 moving cars to carry stuff to the storage space, hopefully more carts are added
July 15, 2023
Google Public Storage Ket Karg
Property Manager Neadea, was welcoming and pleasant to interact with. Gave us a tour and we all smiled all the way to the choice of the storage and back to the signing for the storage unit. I will always recommend others to this storage location. Best 👌
July 15, 2023
Google Public Storage Maria Kavuma
Neadea has been very great and helpful. She gave me a very warm welcome and calmed my nerves. I was not sure where to start. The facility is very tidy and well kempt. I was also able to get a comprehensive explanation on the whole storage process , which was golden for a first timer! Definitely made my moving experience so much better. I am very grateful and look forward to referring other people. Thank you Neadea!!! Giving you 10 stars for your stellar service!!!
July 13, 2023
Google Public Storage Mohammad Ali Alghamdi
Great location, good loading space, and also Neadea is fantastic manager she an expert and knows the place in and out. She also takes great care of the property so you are in good.
July 7, 2023
Google Public Storage Mo H.
I want inform public Storage about amazing property manager Neadea and she gave a wonderful smile/with a friendly personality..I felt very welcome because she made me feel comfortable..Her customer service is outstanding 👏 Public Storage should recognize her from being professional..Thank you Neadea for your kindness🤩😍
July 6, 2023
Google Public Storage Melina Montano
Property manager Neadea is so helpful, she found me a great unit at a great price in a cool climate controlled room. Thank you Neadea!
July 3, 2023
Google Public Storage Lynn Barber
Neadea is Very helpful and patient with this lady. But I rented at 2995 gallows and Neadea has been the outstanding property manager at the location..
July 1, 2023
Google Public Storage Amilcar Alvarez
Property manager Neadea was absolutely amazing in answering questions because of the 1st. Rent unit and know what specific requirements and space. All in all great place and customer service and personality
July 1, 2023
Google Public Storage Sree C N
Neadea was very helpful to select a storage unit that fits my requirement. She was very friendly and made us everything easy. Excellent support. Thankful to her 😊
June 29, 2023
Google Public Storage Julissa Ramírez
Me gusta! Pero creo que los clientes deberían tener acceso a los baños sin tener que pedir la llave en oficina.
June 15, 2023
Google Public Storage Ashley Applebaum
Neadea was very helpful solving my problem when I realized the storage space I’d reserved (but not yet accessed) was going to be too small. She was very friendly and efficient and made everything easy
June 13, 2023
Google Public Storage WEGACELL INC
I rent this storage unit and I have met a man named Mohammad, he is a very nice, kind, helpful, and friendly person.
June 7, 2023
Google Public Storage Samreen Ahmad
Excellent service and smooth experience! I appreciate all of the help!
May 24, 2023
Google Public Storage altaj2710
Neadea is the best. She goes above and beyond in helping me. She helped in my obtaining a storage unit at her location. I have 3 storage units, 2 in Aventura, FL and 1 at Gallows Road. Neadea placed the 3 units on Auto-Pay. I lost my key to the Gallows Road unit, and she set me up with new keys. She is very easy to reach. Neadea kept me informed as to when the keys were cut off. My items in storage are very important to me, so to have an extremely reliable Property Manager is a big relief.
May 11, 2023
Google Public Storage Michael P. DeGrandis
Very helpful staff (Neadea) was friendly and gave great information and advice!
May 9, 2023
Google Public Storage Brian p Zhang
Super clean and nice place. What makes me want to write a review is Mohammad. He's one of was the nicest people I've ever met and he's super accommodating. 10/10 facility and staff.
May 7, 2023
Google Public Storage :}:{
The staff Mohammad has the best service EVER!! He is kind, sweet! He is so helpful
April 27, 2023
Google Public Storage Byron Medrano
Muy buena atención de Neadea
April 25, 2023
Google Public Storage Kaye Shaeffer
I had a storage unit at the Gallows Rd location for a number of years. When I was ready to terminate my contract the Manager Neadea was Godsend. I was on a very tight time schedule and had to have the lock cut as I had lost my key. She offered me a rare option of having her brother help me clear the unit as I had no one else. He was there at the location as promised and he and I were able to account for all the items in the unit in record time. Having accomplished that was a huge burden off my plate. Couldn't have done it without Neadea's efficiency and generosity. Thank you very much Neadea and David!!
April 20, 2023
Google Public Storage isidra lima
Uno de los mejores lugares que puedo recomendar para guardar tus pertenencias, tienen aire acondicionado excelente costumer service Neadea te ayuda de principio a fin buenos precios yo los recomiendo
April 12, 2023
Google Public Storage Ty Davis
Ishara was great! Very Helpful!
April 8, 2023
Google Public Storage Tyevell Lancaster
I had the best experience finding storage unit. Neadea, the property manager, help me found a storage unit to my liking and made my first time buying a unit very welcoming.
April 7, 2023
Google Public Storage Joann Gallo
Neadea property manager is the best, very sociable, very helpful, and very competent and very nice, again the best.☺️I would give her more than five stars , like 10+.
April 6, 2023
Google Public Storage claire benn
Im very happy with Neadea the property manager. She’s very professional and excellent. The building is always clean inside and out 💕
April 1, 2023
Google Public Storage Gary Verhagen
Clean facility, friendly staff, easy in and out.
April 1, 2023
Google Public Storage Tamara Verhagen
Excellent customer service from property manager Neadea and she keeps things very clean and welcoming.
March 25, 2023
Google Public Storage Raj Dhingra
March 21, 2023
Google Public Storage Kizmet Carpenter
Neadea was very helpful, excellent customer service.
March 17, 2023
Google Public Storage Kris Writer
Neadea was a great help our family and I felt welcomed she gave us a tour of the storage unit and helped us choose the right storage for us.
March 13, 2023
Google Public Storage Rich Palmer
Neadea, the property manager, has a great disposition and provides great service!!!
March 8, 2023
Google Public Storage anna alcover
Outstanding service by store manager Neadea she deserves a raise. Very committed to her job. And above all she keeps the storage super clean
March 3, 2023
Google Public Storage Vic B
Great location and the property manager (Neadea) is a pleasure to work with.
March 2, 2023
Google Public Storage Melizza Hatchik
Excellent service especially by the property manager Neadea.
February 18, 2023
Google Public Storage Nicolas Moushey
Neadea runs a tight ship here. She was incredibly helpful in choosing a unit that fit our needs and budget.
February 17, 2023
Google Public Storage Andrew Lister
The facility is great. Neadea, the property manager is fantastic. She helped me upgrade my storage when I booked the wrong size on the day of the move. Really helped take the stress out of things.
February 15, 2023
Google Public Storage Betty A.
I had a great experience checking in with Neadea. She’s so kind and helpful! The place is very clean, and I love the climate control.
February 15, 2023
Google Public Storage Jen Moore
Neadea the property manager was super helpful and very professional in helping me navigate the building and troubleshooting any technical difficulties that came up while trying to access my storage unit. She is friendly and easy to talk to. Renting a storage unit is so easy because I did everything online and the prices fit any budget.
February 12, 2023
Google Public Storage Tonya Jones Moore
I called today to get some quotes, as I will soon be moving to the area. I spoke with Tina, who was absolutely AMAZING! She took the time to go over various sizes of units, as well as pricing for each. She was very thorough, and made me feel that my personal belongings will be safe and secure with this property. Again, thank you Tina for the outstanding customer service you displayed today. I will be in touch as soon as we get our moving date figured out.
February 10, 2023
Google Public Storage Logan Wallace
Tina proved an absolute rockstar in assisting me find a unit in very short notice. She printed all the available units and personally walked the property to showcase. Tina displayed all the top notch qualities expected: professional, knowledgeable, and adaptable. And she did it all with a smile! Thank you!!!
February 3, 2023
Google Public Storage Jenny Jenny
⁰Neadea is perfect Very kindly❤️
February 2, 2023
Google Public Storage Von Baronda
Great service! Neadea was very helpful and professional. She keeps the facility very clean. The service was quick and everything went well.
February 2, 2023
Google Public Storage Chris Sams
I really wanted to say thank you so much for having Neadea with your company. I have not met anyone who was professional, knowledgeable, and one who knows what customer service means to the operations. She is just an excellent customer service oriented operations manager who inspires many of people like me who is in the people business. Neadea, thank you so much for having so much patience with me today and share your great insight. Thank you for treating me with respect.
January 29, 2023
Google Public Storage Michael Krass
We have had very positive experiences here! Neadea is professional, friendly and super helpful— and she keeps the spaces spotless!
January 25, 2023
Google Public Storage Irvin Murillo
Muy buena 👌 nead3q
January 21, 2023
Google Public Storage Delia Vargas
Property manager Neadea has amazing customer service.. and Public storage should be proud of Neadea and promote her for her wonderful Customer service.. Thank you Neadea for everything,☺️🎇
January 21, 2023
Google Public Storage Greg Garman
Good storage space. Clean facility. Helpful staff
January 21, 2023
Google Public Storage darnell braxton
The property manager was awesome to talk too and very helpful .
January 9, 2023
Google Public Storage Amanda Rinker Lettieri
We used this storage facility for several years and had a great experience. Neadea was very helpful. The only issue we had was there are not enough carts available for use.
January 9, 2023
Google Public Storage Leila Sanii
I would strongly recommend this facility to anyone in need of storage space. A special thank you to Neadea who is very helpful and always courteous.
January 7, 2023
Google Public Storage Jennifer Wilson
Today I called about my bill with public storage and your associate Neadea was very helpful and you could tell in her voice she enjoyed her job. Great asset to your company.
January 7, 2023
Google Public Storage Chase Smith
Neadea was very kind and amicable. Got me what I needed fast and a good price.
January 5, 2023
Google Public Storage Crystal Jones
Neadea has been such a great person at the public storage on gallows this was my first time doing storage and she made me feel so comfortable ❤️
January 5, 2023
Google Public Storage spidey223plays
Gm Mrs Neadea is a very good person and she have a gud personality and very helpful
January 5, 2023
Google Public Storage Audie Sanders
Neadea did a great job helping me get started with my rental.
January 2, 2023
Google Public Storage Juan Carlos Martinez
Unit Property Manager Neadea. I am more than please with her professionalism and how she took care of my reservation giving me the best option for me. She is a great asset to your company, your district should be proud of her. I will recommend this store to everyone. I really fell welcome and that she appreciated my business. Please recognize her for her customer service that are super
December 31, 2022
Google Public Storage Asael Lopez
Neadea gave very good Customer Service and ave greeted me with a wonderful smile and the facility was very clean
December 30, 2022
Google Public Storage محمد ال
The customer service was great the facility is clean and the manager Neadea was nice
December 26, 2022
Google Public Storage julia fernandez
It was truly amazing to meet the property manager Neadea and she greeted me with great service and her customer service experience was outstanding. Neadea help through the process of understanding the E-Rental. 😃 Thanks for your awesome help. My space was perfectly clean and the right size 😃Above 10 stars ⭐️
December 17, 2022
Google Public Storage Theresa Davis
Just left this location where Neadea gave me a personal tour of 2 unit sizes. The facility was super clean, quiet and she answered all of my questions which allowed me to complete my purchase online, which was smooth and easy. So glad I met Neadea and I feel that my belongings will be safe as long as she’s in charge
December 16, 2022
Google Public Storage Amelia S
If you plan on getting a storage unit...BEWARE OF RANDOM UPCHARGES. They increased my rent TWICE. The first time I let it slide because they said they would charge more depending on the location. The second time was NOT okay. I didn't receive a notice whatsoever. When I brought it to someone's attention, they couldn't even give me a reason why I was being charged more. I cancelled my unit immediately. I shouldn't have to be paying the full month nor the fact that it was 30% more from my original payments.
December 14, 2022
Google Public Storage Kiara Gonzalez
Neadea was gracious, she was on her way out and made sure that we were accommodated . Assuring that we were able to find the space we needed for our personal belongings
December 6, 2022
Google Public Storage Sekret74
This is the best Public Storage facility in the area. Been here since 2016 & its also always very clean. The property manager, Neadea is incredibly helpful, professional & so kind. She walked me through every detail of moving into a smaller unit, with such ease. I am so thankful for her & am a very happy customer! I highly recommend this PS & for a pleasant experience just ask for Neadea. 😊👍
December 4, 2022
Google Public Storage Michelle
Neadea was amazing in setting up my storage. The facility is very clean and so happy to have my belongings here now. Thank you!
November 30, 2022
Google Public Storage Ricardo Guzman Sabat
thank you Neadea for helping me you are great person ❤️
November 26, 2022
Google Public Storage Mickey abe
I stopped by this location by happenstance as I was passing by. The prop manager, Neadea, could not have been any more helpful, and pleasant. She was not pushy in the least bit, and was amiable. I vented to her about my displeasure with the manager of the rental I had at another storage chain at that time, and she provided a sympathetic ear. Two weeks after my initial talk with Neadea, I rented a unit here. She is informative and takes pride in the cleanliness of the premises, as evidenced by how she tends to it. I would wholeheartedly recommend this place to anyone looking for one!
November 25, 2022
Google Public Storage A. K.
Great service 👍
November 22, 2022
Google Public Storage Freddie Klein
Mohammad was excellent in every way. Courteous, efficient, and knowledgable. Neadea was the same as well.
November 20, 2022
Google Public Storage Tom Thieman
Neadea is a Saint as she helped out a dire situation become manageable and brought peace to a stressed situation with black and white, professional direction! Thank you Neadea!!!
November 18, 2022
Google Public Storage rayan bella
I was greeted by the property manager Neadea she had great customer service and I happy to see the office clean and well organized. Has I was walking through the building on my to see the unit I also notice that the building was clean including my space.. Thank you for your patience and your amazing service with a great smile..😀😃
November 11, 2022
Google Public Storage Phone Only
I am impressed from the parking lot to inside where my unit is and how clean this place is always smells good always a great energy when I walk in keep up the good work manager
November 9, 2022
Google Public Storage Sherry Romero
Clean, friendly, professional manger Neadea showed us around.
November 9, 2022
Google Public Storage Nick Drexel
Incredibly courteous service. Front desk managed a room of a few people in a timely manner. 5 stars on how clean the place was.
November 8, 2022
Google Public Storage Jonathan Lennett
The place is very clean And very good customer service
November 4, 2022
Google Public Storage Amelia Clark
Naedea the Property Manager and her team were great help!
November 3, 2022
Google Public Storage Caitlin Ryder
Neadea the property manager is very helpful! She took care of any issues very promptly and was wonderful to work with. The building is very clean and always felt safe.
October 28, 2022
Google Public Storage J D
Property Manager Neadea really made sure my rental went smoothly. She has attention to detail to prevent confusion or delay. Clean site and great customer service. It makes me feel at peace keeping my property here. Thanks, Neadea!
October 26, 2022
Google Public Storage Jazmin Madrid
The property manager was so helpful. She showed me the unit I was interested in and went over pricing.
October 7, 2022
Google Public Storage Drew Barrett
Wonderful experience with Neadea with helping us move out. Absolutely lovely
October 4, 2022
Google Public Storage Derek Pham
Love love love Neadea can’t do it’s without her Great person to work with
October 1, 2022
Google Public Storage Fez Ogbazion
Neadea the property manager is amazing. She helped me find the perfect unit for my budget so she saved me money by reserving it online.
September 25, 2022
Google Public Storage Leaf_zzz Leaf_zzz
September 24, 2022
Google Public Storage Usa Beese
Great service and staff Property manager: Nadea was very helpful and friendly during the weekend.
September 22, 2022
Google Public Storage Dale Dwyer
This is a great facility. And Neadea and other employees were so helpful. I’d recommend it wholeheartedly.
September 22, 2022
Google Public Storage Omari Rochon
Neadea provided me with excellent service, and made it easy for me to rent. Facility is clean, and secure. Thanks!
September 21, 2022
Google Public Storage MelissaKathryn
Neadea has been amazing! The facility is so clean and there are lots of cameras. I feel really safe not only leaving my things here but also running back and forth as a real estate agent. The access is really easy as well. I’m excited! This has been the easiest part of my move thus far!
September 21, 2022
Google Public Storage Digna Cruz
The facility has amazing property manager Neadea she has awesome customer service. She makes sure the building is clean has will has the outside property..When I rented my unit it was very well maintained and cleaned. Public Storage should be very proud of the success she offers in customer service..she cares about in what is accomplished an cares about her customer's experience. I give her much more than 10 🌟 stars...
September 14, 2022
Google Public Storage Michelle Chapman
Great service Neadea! So helpful w the bigger cart. So clean too!!!
September 7, 2022
Google Public Storage Chris Hesselton
Neadea, the manger was super informative and extremely friendly. Talk with her!!!Storage facility was clean and very nice.
September 1, 2022
Google Public Storage Porche Morris
Experience was very convenient, quick and easy
August 28, 2022
Google Public Storage Erick Corado
Excelente atención al cliente
August 27, 2022
Google Public Storage danii d
Customer service here was awesome ! Thank you Neadea for your patience and service
August 27, 2022
Google Public Storage John Young
I want to thank property manager Neadea for all her hard work in customer service and being kind to everyone including myself. Please give her a promotion for her excellence. She's wonderful person and property manager for gallows location!
August 23, 2022
Google Public Storage Sameer Kwatra
NEADEA was wonderful and amazing in helping us with our packing supplies and needs! Thank You!
August 19, 2022
Google Public Storage larry ross
Great Job I was at the Public Storage on Gallow Rd twice this week to add and remove items from my unit and the Manger on duty was the most helpful person that I have ever ran across while being a customer. She was very nice and has good Customer Service quality. My hats off to Neadea.
August 17, 2022
Google Public Storage Hiba Kinani
Property manager Neadea was super helpful and kind. She made our experience at Public Storage go smoothly
August 17, 2022
Google Public Storage Vernon Monday
This is a great place to store your belongings. Management has been great and accommodating with all my needs. The location is always clean, including the bathrooms. This is definitely a place to use for your belongings.
August 10, 2022
Google Public Storage Joshua Icore
Don't normally post reviews. But what an absolutely horribly run storage unit. Have had this unit for 3 years, maybe 4. Customer service is useless and the district manager, to whom you get referred, Chris, never returns calls or messages. You are on your own here. Now, trolleys are locked away and not available unless the manager is there, and frequently isn't. Great if you want crossfit pushing a sled or never want to move anything. Otherwise, go elsewhere. If the last three times I went to the facility had been a household moving day, I would have been SOL with the trolleys locked in mgr office and no one working. The facility is great - clean, climate controlled, and secure. You just can't count on getting access to your things. Zero stars
July 31, 2022
Google Public Storage Sulaiman Koroma
Hi my name is call Sulaiman koroma I went to the store location gallows road I meet the property manager Neadea she is very respectful and and polite she help with my customer needs she is a great worker's and a leader she is the type of people that the business need great personality 😊 public storage you are lucky to have a great property manager neadea she's amazing.
July 30, 2022
Google Public Storage Aracelis Wooden
Neadea was soooo helpful! Excellent customer service, clean office and facility! Recommend highly!
July 27, 2022
Google Public Storage Ibrahim Mohammed
The customer service is excellent and the property manager Neadea is a sweetheart who greeted us with a beautiful smile and helped us with every information we needed.
July 26, 2022
Google Public Storage Fatimah Albagami
Property manager neadea had provided excellent customer service and with professional service and helpful. She had patients with our language in talking also with my daughter that she thought property manager neadea had outstanding greatness.
July 24, 2022
Google Public Storage kylie chavez
Out of the two years my husband and I have lived in northern Virginia we have never met someone as helpful, personable and sweet as Mohammad. We originally came to check out the place before deciding which storage facility we were going to use but after meeting Mohammad we are sold. It is so hard to find good service and good people these days.
July 22, 2022
Google Public Storage Sayed Kabuly
This property manager Neadea was amazing customer service which I never had she is wonderful respectful and professional and the unit was clean and well thanks
July 22, 2022
Google Public Storage Talal Alowiss
I want to thank property manager Neadea in providing excellent customer service. She gave me a tour of the facility and the unit was clean and right size for me to rent from Gallows. I high subject to see the property manager neadea for excellent customer service. Public storage Is very lucky to have a property manager neadea and I give all respect.. Promotion for her experience. 🙂😇
July 21, 2022
Google Public Storage Carmen Arevalo
Property manager Neadea is truly amazing in management and customer service. Neadea you deserve all the Best wishes and quality of being your best has a property manager ☺️ Hope public storage realize that they have a awesome property manager..
July 11, 2022
Google Public Storage Megan Skirving
Neadea, the property manager, was so helpful with every aspect of my move-in! The property is sparkling clean. From the moment I walked in, she was friendly, helpful, truthful, and just overall awesome! She helped me with a unit transfer and made the process as easy as possible. Highly recommend this property and speaking with Naedea - she’s the best!
July 11, 2022
Google Public Storage Cheryl Seminara
Neadea is awesome! We were greeted right away and got a personal tour!
June 30, 2022
Google Public Storage Arnoldo E. Hidalgo
June 29, 2022
Google Public Storage Maria Treminio
Neadea friendly person ! Thank you soo much!!!
June 22, 2022
Google Public Storage Maria Espinoza
Thank you. This place is always clean and the customer service is awesome. Thank you Neadea , she is the property manager. Always very helpful and kind. I recommend this place. Thanks.
June 20, 2022
Google Public Storage Shosho ali
Neadea is so helpful, kind and caring expert every so perfectly. The unit is so nice and clean if I could give you 20 stars I would thank you
June 15, 2022
Google Public Storage Alex Shahvari
The manager, Neadea was just amazing. Great customer service! Couldn’t be happier. Thanks so much 🙏🙏🙏
June 15, 2022
Google Public Storage Ron Ouellette
Great service by Neadea! HOOAH!
June 10, 2022
Google Public Storage Julie Morton
I am very impressed with how clean the building is kept. The manager, Neadea, is professional, friendly and knows her business well. Would highly recommend!
June 9, 2022
Google Public Storage Almaz Buran
Property manager Neadea helped me to access my code to get to my facility and my unit was clean and perfect to size I needed it. She maintained the property in well.
June 7, 2022
Google Public Storage Jinny WONG
Property manager Neadea is super helpful and friendly. The facility is well kept and very clean. We had a great experience here.
June 5, 2022
Google Public Storage Dan
I visited the facility just to gather information. I was received by Mohammad who was very welcoming and helpful.
June 4, 2022
Google Public Storage Lorna Edwards
Nadia Neade was excellent compassionate caring. And welcoming with lot of respect and professional in every aspect place was very clean. She was very accommodating
May 21, 2022
Google Public Storage shuana bartley
Neadea was absolutely amazing! She made this process flawless. She was very informative, kind, and caring. I would recommend this location with no hesitation. 😀
May 15, 2022
Google Public Storage Jon Lampkin
Property manager Neadea is fantastic in her office right now its very clean well lit it’s a whole bunch of smiles In addition the units look immaculate the floors were freshly swept the smells were great just an awesome place I recommend Public storage has an amazing property manager please keep her you are so lucky
May 15, 2022
Google Public Storage Kimberly Rowland
Great service!
May 15, 2022
Google Public Storage RJ 2008
Property manager Neadea was amazing! Unit extremely clean! Best service ever! For sure worth your time and money!
May 11, 2022
Google Public Storage Sherry Wasserstein
This experience was so great! Neadea was extremely efficient at helping me help an out-of-state son and daughter-in-law arrange for storage. She explained everything thoroughly to both me AND my son (on speaker phone)!! I would certainly recommend to others!
May 9, 2022
Google Public Storage Malcolm Jeeplay
Neadea have a good experience good at the store Ben she days a good job from helping malcolm out from his belongings and bagg thanks you very much from good service and good smiles 😃 😊 at the store Ben good work neadea
May 9, 2022
Google Public Storage A A
Great work Neadea 🥳
May 6, 2022
Google Public Storage Stuart S Richter
Beaded the property manager was great and have stored items here previously. It is a great plBe
May 6, 2022
Google Public Storage Randy Kahn
Neadea was friendly and very helpful. Great customer service. Thank you!
May 6, 2022
Google Public Storage Melinda Houser
Neadea, the property manager, was so helpful with an issue I called her about today. One of the best customer service experiences I have ever had. She was professional, friendly and she solved my issue.
May 1, 2022
Google Public Storage Dennis Villeda
Neadea was great she helped me find the perfect unit for me. She was knowledgeable and the unit and facilities were very clean. This is a great place.
April 30, 2022
Google Public Storage C D
This location has an excellent onsite manager, Neadea, who's been very responsive and helpful. I've had units foer 16 years and been to many locations and this one seems to have prioritized quality staff, which is critical in this industry bc moving can be so stressful! Thank you Neadea for all your help and support!
April 16, 2022
Google Public Storage Karen Stevenson
Property Manager Neadea is the BEST EVER! She has cleaned up the place like it was a brand new site. Very friendly and outgoing personality. Always smiling. Way to go Public Storage for hiring her. Far better than previous property managers.
April 13, 2022
Google Public Storage fernando alba
The facility has the best property manager Neadea very good job and Exellent customer service ☺️
April 12, 2022
Google Public Storage Gerson Paredes
Very nice place to storage! Big elevators, easy to get through. But terrible front desk service, not Friendly, not helpful, especially for those who leave. The lady in front desk needs a service plus training. NO restroom service available. No place to wash your hands even after a long day storing. ( Although restroom are in good condition) Won't recommend this place.
April 11, 2022
Google Public Storage Toni Conge
Property Manager Neadea helped us out getting a unit for the month while mom moves stuff around.
April 11, 2022
Google Public Storage Karen Burdiss
I have had storage units at this location for many years. All employees have been very friendly and helpful, especially Neadea, whom I dealt with today.
April 9, 2022
Google Public Storage timothy Kim
I Want to thank the property manager Neadea for her quality customer service. She has a friendly personality and cares for her customers. Property manager Neadea keeps the facility clean and maintained and the outside of the property. I recomend Public storage on Gallows rd andPublic storage has amazingProperty manager Neadea..
April 1, 2022
Google Public Storage KAHLIL MAHDI
Neadea was very Helpful. Has made my experience at Public storage a breeze. Give her a promotion!
April 1, 2022
Google Public Storage Airique Bond
The Manager Neadea is the best. Helped me in a big way. Thank you!
April 1, 2022
Google Public Storage jodi nordstrom
Very frendly staff. Property manager Neadea is outstanding. So helpful and greeted me with a smile. Thank you for what you do.
April 1, 2022
Google Public Storage D G
The manager, Neadea is very helpful! She's very polite and made me feel welcomed. The facility is clean inside and out.
March 31, 2022
Google Public Storage Loraine Tomeh
I am so impressed with the property manager at this Public Storage. Neadea sees that the building and restrooms are clean. She is available and often stops to chat when I am there.
March 26, 2022
Google Public Storage Charlie Kerr
This was a great storage unit location, my belongings were always secure and the building was always clean. Property manager Neadea was helpful and always friendly.
March 26, 2022
Google Public Storage Justine Yi
Property manager Neadea is always helpful and friendly. Neadea also try to help with everything. The storage is clean and in a very convenient place.
March 25, 2022
Google Public Storage Diane Beauchamp
Had a great experience renting space for the last year. Moved out the last couple days and Neadea was wonderful in making our move out seamless, always with a friendly smile! The facility was spotless as well.
March 23, 2022
Google Public Storage Mario Herrera
March 22, 2022
Google Public Storage RICHARD. N LOZANO
Brasea property manager is very professional and good service I glad I met here I would to recognize the very good service
March 19, 2022
Google Public Storage Stephanie Hendrie
Facility manger Nadea was great and the customer service was fantastic ! I was able to store and move out my furniture very quickly!
March 19, 2022
Google Public Storage Sheila Ball
The manager when I vacated the storage unit, Mohammad, was very kind and helpful. The parking lot was icy in spots because it had snowed a couple of days before, and he walked out with me to make sure I avoided those spots and didn't fall.
March 19, 2022
Google Public Storage Blake & Caroline Hall
I would like to say that I have met the amazing property manager Neadea. She had the most awesome customer service and was totally professional. I can definitely say that she keeps up with keeping the outside property and the inside of the facility very much clean. Property manager Neadea always have the kindness and seeing her every time that I need to go in the office she's always greets me with a smile smile. I surely will say that public storage at Gallows Road has a great outstanding Property manager Neadea and the district manager and regional manager needs to know she needs to be recognized for customer service and best property manager for public storage and she deserves so much more. I give property manager Neadea 10+ stars.
March 19, 2022
Google Public Storage Caroline May
I met the property manager Ms. Neadea she was awesome very professional the office was very clean she's sweet kind and generous she keeps her property very clean and well maintained she always greets her customers with a smile. Neadea was very helpful and deserves so much. If there was a higher star rating I would give it to her. Please keep up the good work.
March 19, 2022
Google Public Storage Cari May
Neadea was very nice very awesome. She's a good worker. A hard worker. Very good customer service. Pleaset to deal with. Over all deserves a good review 🙂
March 19, 2022
Google Public Storage Robbie White
I've had the opportunity to observe this hard working dedicated worker who's very professional firm certious and tactful
March 18, 2022
Google Public Storage Lindsey Yancich
This public storage space is awesome!! The property manager Neadea is so caring and attentive to her customers. Every inch of the space is spotless. You can tell she cares deeply about her job, customers, and the property. She is kind and helpful and always excited to see you! If you’re in the area, pick this address for your storage needs!
March 18, 2022
Google Public Storage Jonathan Haskett
Property manager was amazing. Very good service 👍🏾
March 17, 2022
Google Public Storage Anthony Yi
The place is always clean and customer service representative is always very helpful. The person who helps me was Neadea. I definitely recommend this place.
March 11, 2022
Google Public Storage Joshua Wysokowski
Super nice facility and friendly manager.
March 5, 2022
Google Public Storage Yoyce Avila
The manager Neadea is very kind! Best place for rent a storage.
February 27, 2022
Google Public Storage sushanth reddy
The storage units are excellent and well-maintained. The units are very spacious and well-kept. Manager Neadea is such a gracious host; she let me in at the end of the day and assisted me in obtaining a storage unit.
February 25, 2022
Google Public Storage Johanna Hernandez
Staff is always attentive. Place is always clean and secure. Manager is so attentive!
February 25, 2022
Google Public Storage Nicholas McKeon
Neadea was fantastic, great customer service!
February 23, 2022
Google Public Storage jackson higgins
I recently switched from a 20x10 to a 10x10 unit, and Neadea was extremely helpful. She explained the process thoroughly and assisted me with finding an appropriate size and price for what I needed. Great experience.
February 11, 2022
Google Public Storage Dan Cockrille
I want to highly say Thank you to the property manager Neadea for the outstanding customer service that she provided all the questions to know and understand the needs for renting a unit. Property manager Neadea also assisted me with supplies to help me in what I needed to properly pack things for my move. The cleaniness if the facility is amazing and she does well in keeping it well clean. She has a very friendly attitude with her customers. I definitely suggest Public Storage to give her a awesome promotion that she surely deserves and I give the property manager Neadea much more than 5+ stars for her customer service I give her a 10+ stars. I hope and understand that Public Storage and District Manager knows the property manager Neadea is one of the best at 2995 Gallows rd storage place. ⭐⭐⭐⭐⭐
February 8, 2022
Google Public Storage Herminia Man
The property manager Neadea had excellent customer service in providing all information about my unit and account. She has the highest outcome in quality service and Public storage has the most outstanding property manager Neadea at 2995 Gallows rd has and I highly recommend her for a promotion to recognize her best quality. More than 5+ stars rating.
February 8, 2022
Google Public Storage Manisha Bhaskar
Neadea, the property manager is amazing. This place is super clean and she is always so friendly.
January 26, 2022
Google Public Storage Greg Donabedian
Great customer service! Credit to Neadea for handling all my questions and needs!
January 25, 2022
Google Public Storage camaleón 111
January 25, 2022
Google Public Storage Aicha Kechrid
Great location, very safe and the manager is awesome!!!
January 24, 2022
Google Public Storage trang phan
The property manager Neadea is amazing and Public stoage has a outstanding propety manager Neadea. Excellent customer service that i have ever meet and she keeps the facility very well maintaned and clean I give her much more than 5 stars
January 21, 2022
Google Public Storage Alex Ray Soto
Excellent service! Much better than my former unit! Very clean and well maintained. Property manager is very helpful and great to work with. Easy to access and elevators available!
January 19, 2022
Google Public Storage alicia cato
I found Neadea the property manager very professional helpful . I was able to select the appropriate space for me. Thank you Neadea
January 18, 2022
Google Public Storage Is L
Neadea was amazing! Facility was immaculate was very helpful and walked me through the whole process. Recommend this place for your next storage location 👌.
January 15, 2022
Google Public Storage Elissa Brooks
Fast and easy, thanks Neadea!
January 5, 2022
Google Public Storage Kyle Lawhon
Arrived right at opening and met with Nadea she assisted my friend and I with the access to our storage units. She was super friendly and helpful. Facility is super clean and with easy access! Only issue we had was the conveniency carts provided on-site could use some TLC. Wheels were a bit worn. Other than that great storage!
December 31, 2021
Google Public Storage Eren M
Public storage is great place to rent and Neadea was super helpful for a first timer. Definitely recommend this place
December 31, 2021
Google Public Storage Alex A
I have been renting a unit here for a year at this location. And I have always found it to be clean and safe. The property manager, Naedea, was awesome and has always been available to me and was very particular about making sure the place is secure clean and operational. I will definitely consider this location in the future.
December 30, 2021
Google Public Storage Kelly Thompson
Impossible to do anything over the phone or online.
December 24, 2021
Google Public Storage Jeannie Kuyper
Neadea the manager of the storage facility was great! She called me back immediately to answer my questions and was even working on Christmas Eve!
December 21, 2021
Google Public Storage Aminata Bangura
Ms. Neadea. Has been very helpful, respectful and of a excellent person with a wonderful personality. She’s a great property manager and there storages units are very clean and properly maintain I will highly recommend her to anyone.
December 18, 2021
Google Public Storage lauren fasceski
It was very clean and we never had any issues; management was always helpful if we had questions. At the time we started renting (a year ago) they had the best pricing in the area for the size unit we wanted. Parking was never a problem either. On weekends you might wait for a dolly to be free, but it was never too long a wait.
December 6, 2021
Google Public Storage Edith Rojas
Very professional and great customer service! Appreciate Neadea Thank you !
December 4, 2021
Google Public Storage Sarah Day Smith
Friendly and professional welcome to our new storage unit rental! It was super easy to book the rental online, to find our unit - which was in a clean and well maintained facility - and Neadea at the desk answered all our questions ask gave us some helpful suggestions. So far, we are glad to have made the switch from our old storage company here! Looking forward to a fresh start :)
December 3, 2021
Google Public Storage Teddy Xatse
Customer Service was excellent and storage unit met my expectations. Kome took time to take us through the application process which was swiftly done. Best location to patronize any public storage of your choice.
December 3, 2021
Google Public Storage Mich Martella
Very personable and helpful staff, Neadea is excellent - reasonable price - great access and location - facility is very well kept and spotlessly clean
November 23, 2021
Google Public Storage mynor mejia
Neadea she was very nice and She was a good person and helped us in everything very kind person
November 19, 2021
Google Public Storage Sony Sony
Great customer service Neadea. Very clean area
November 14, 2021
Google Public Storage Kel Parker
November 11, 2021
Google Public Storage LPT Luv
Neadea is an excellent property manager. She assisted me with finding a unit for a low price and special offer. She also is personable and friendly. - always asking how she can be if assistance to the customers. She is truly an asset to the company.
November 10, 2021
Google Public Storage Larry Rhodes
Neadea was very helpful and friendly. She was always positive with us and is a great asset for the business.
November 7, 2021
Google Public Storage Phil Jones
Naudia was extremely helpful in helping me book a new storage unit after a bad experience at another location. She helped resolve my issues and get setup with no issues. She was wonderful and I highly recommend this location!
November 6, 2021
Google Public Storage Gayle Gedrich
Nadia was extremely helpful in helping me select and set up my storage account. She was very professional at all times and explained everything thoroughly. Great experience, first time using a storage facility.
October 31, 2021
Google Public Storage Mindy Vo-Gause
I arrived around 12:30pm to move into my unit. With hopes that completing my e-check in would make it a quick and easy move-in process I sat around waiting almost an hour and a half waiting for assistance. After calling the 1-800 number to help with my code and access, I got to my unit where the zip tie was still on and needed to be cut off (I didn’t have scissors on hand). So I went looking for the property manager, when I got to the office it showed that would not return until the time pictured. Please keep in mind that when I had reserved the unit, I had a set move-in time and was encouraged to extended to a later time “in case I would not make the original time”, and that there would be someone there to help me if needed. All this could have been avoided if I was just able to keep my move-in time so that my unit was properly prepared. As I was waiting for help there were several others waiting with me at the office until the property manager was found wandering around the facility. When I was finally able to get into my unit, it was not cleaned, did not included a lock, and had some liquid leaking from the other unit (pictured). Although the location of this storage is great! My initial experience with this location has been a mess compared to past experiences at other public storage locations. I would recommend that the staff is more prepared for move-ins rather than keeping the facility “clean” when it does not get messy or disorganized otherwise. A move-in that could have taken 30 minutes, took almost two hours before I was able to get in contact with a person on-site.
October 30, 2021
Google Public Storage Robert M.
The storage location is really convenient it’s next to a donation store ( Unique ) across the street. The storage manger is great. She is really nice and will offer the best offers. She will even help you move items, like example: big heavy pieces of metals.
October 27, 2021
Google Public Storage Loran Stephenson
This public storage facility is very easy to set things up, clean and the property manager Maedea is very very friendly and sweet ,I have had no problems with anything here and feel That my stuff is very safe.
October 26, 2021
Google Public Storage Deon Wansel
Excellent service! Neadea was so helpful!! The process was very easy and the units are clean. Highly recommend!
October 22, 2021
Google Public Storage Don B
This is nice facility-- clean and well cared for. Neadea, the site manager, was very helpful in my move from a larger unit to a smaller unit within the facility.
October 19, 2021
Google Public Storage Luanne OlioStaffing
Neadea was very helpful in getting us set up in our new space. This isn't the first time we have rented from Public Storage, but it's the best.
October 13, 2021
Google Public Storage Broad Street Pharmacy
Neadao property manager was wonderful helped to pick right right size and price Thanks
October 8, 2021
Google Public Storage Cynthia Whitton
Excellent experience with Mr. Gupta at this location! Highly recommend this Public Storage. Neat, clean and fantastic customer service.
October 5, 2021
Google Public Storage Sera Joy
Neadea was extremely helpful and took care of everything we needed for an easy transition from our house into the storage unit!
October 2, 2021
Google Public Storage Donna Quinn
The area is very convenient and easily accessible. The facilities are super clean and I had no issues making it to the storage unit in the basement. The check-in process was super easy and fast. All the information was explained thoroughly. Very glad to have picked this location for my storage needs!
September 30, 2021
Google Public Storage Ted Showker
Great experience. Neadea was very helpful and professional
September 24, 2021
Google Public Storage evander wilson
Nice, new and friendly staff
September 16, 2021
Google Public Storage Michael Prucker
Neadea was warm and friendly, and very efficient. It took no time for her to figure out what I needed for storage space. The building is very clean, with plenty of parking close to the elevator. I would recommend this facility to all my friends.
September 12, 2021
Google Public Storage Trudy Hall
Made a change to my unit size. Great service from Neadea. Very easy paperwork, in and out in under 5 mins. This place is always very clean & friendly. No issues with the key code, billing or the storage units. I have been a customer for year. Highly recommend if you need storage. Great location on Gallows near the beltway & hwy 50.
September 11, 2021
Google Public Storage Kamrooz Sanii, MD
Neadea is a very customer oriented fine Lady site manager who remains very conscientious about attending customer’s need and pays particular attention to cleanliness of the premise. I highly recommend her in any promotional endeavors and wish you all well.
September 6, 2021
Google Public Storage mirlo gonzales
Mr Gupta manager is very helpfull sll the time.Exellent service today
September 5, 2021
Google Public Storage Eduardo Figueroa
Neadea, the manager, really took good care of us with great customer’s service that provided us with all the information we needed and she discussed with us our military benefits the Public Storage offers to Service Members to protect our property. She maintains the location super clean and you can smell cleanes all over the place. I had multiple storages for over 20yrs due to my deployments and PCSs in the past and this is the number #1 storage ever. VERY WELL RECOMMENDED!
September 3, 2021
Google Public Storage Jess Smith
Moving is never fun but Neadea was a huge help when I was having problems with some billing and vacate issues. She was in the middle of tidying up the property and she stopped to take me me to the front office and patiently worked through the issues together. I really appreciate her help. This location is also really nice and clean.
August 30, 2021
Google Public Storage Mark Godec
I've rented units in this storage facility for many years. The main advantage for me is the proximity to my home even though it's getting a little dated. Recently, a new property manager, Neadea, was hired and she has been a godsend in keeping the facility the facility up to date. I always see her cleaning the hallways and the lobby. She has worked to get doors and equipment repaired. She is friendly, communicative and cooperative. Please keep up the excellent work!
August 23, 2021
Google Public Storage Sheila Hickman
Until August 22, 2021 my experience with Public Storage was horrible. I have to say that Neadea redeemed that opinion. She was the most helpful person i have met there and went out of her way to provide a fix or solutions and even called me the next day with some information. Neadea was a Godsend!! Public storage all of your employees should be like this and my thanks to her for making a bad day good.
August 19, 2021
Google Public Storage McCandlish Lillard Wills Trusts and Estates Group
We are in the process of handling an estate and need to move and store some of the decedent's personal property prior to the sale of his house. Neadea (the Property Manager for the Gallows Road Public Storage facility) has been extremely helpful and responsive in providing prompt and courteous assistance. The facility is also in a convenient location, with very easy online reservations. Thank you!
August 17, 2021
Google Public Storage Rochelle Fugatt
I got helped by neadea brown and she made my process smooth as it could be she was super helpful with all my questions I totally recommend 5 stars ❤❤❤❤
August 17, 2021
Google Public Storage Kevin Brennan
Neadea Payne is the best Property Manger that you have at Gallows I definitely recommend you keep her there. She has the best cleaning skills, most up right respect, and keeps everything all neat and tidy. I'd love to see her there every time thanks 😊
August 17, 2021
Google Public Storage Alyssa Sandridge
I recommend using Public Storage because it’s a very clean, and friendly environment. Neadea is very friendly, and will help you; if you have any questions or concerns. So, if you are looking to store items, Public Storage is the way to go.
August 16, 2021
Google Public Storage Michelle Janney
My experience with Public Storage at 2995 Gallows Rd was very good. The customer service was excellent. Neadea was very helpful when I was moving out and made sure everything was taken care of. The office, hallways, and entire area was VERY clean. I would definitely use this storage location again.
August 11, 2021
Google Public Storage Justin Padua
Mr. Gupta was a great help. Thanks!
July 26, 2021
Google Public Storage Dave Tipper
Very clean facility and easy to get to. Public storage has always been my go to for business storage.
July 23, 2021
Google Public Storage S Tee
Great Public Storage, friendly staff especially Stacy. Stacy was very helpful and very knowledgeable.
July 15, 2021
Google Public Storage Willis. Preston
June 18, 2021
Google Public Storage Georgia
I have used this Public Storage location for over a year now. It is always clean and well-lit. During my most recent visit as I was loading items into my vehicle, Mr. Gupta, the manager, gave me helpful pointers to better position my cart to make it easier for loading and unloading. He even lifted two shelves into the van for me (I am over 70). Mr. Gupta was professional, knowledgeable and genuinely concerned that each renter have a positive experience. Public Storage is fortunate to have him represent their company.
June 14, 2021
Google Public Storage Ariana Gucciardi
Mr Gupta is great!
June 14, 2021
Google Public Storage Philip Tull
Mr. Gupta is awesome!
June 14, 2021
Google Public Storage Sensen Tang
Mr. Gupta is really nice person, he did the storage service were so patiently!
May 28, 2021
Google Public Storage Glenn Strickland
Although the facility is clean and well-kept, I have had problems talking to anyone in the office. One morning last winter I, along with other customers, could not access the building during business hours. I waited a few hours, trying to contact anyone from Public Storage, with no success. Luckily it wasn't an emergency, so I tried the next day and was able to get in. Now I need to contact someone in the office, but no answer. It's very difficult to contact this office by phone.
April 7, 2021
Google Public Storage Min Enghauser
Employees are fine but the company has some issues. I really regretting this move. I made an online payment and a week later I'm told that the bank isn't an ACH - from a chat "I show that a check return for the reason that the receiving bank is not an ACH member." So it won't take payments from Wells Fargo???? And they charged ME $25 dollars for a returned check??? But of course I didn't know all this when I used the same bank again to make another payment... Keep in mind the Public Storage website is ACCEPTING Wells Fargo payments, it isn't until a week later that I'm told that I still need to make a payment. If they can't even manage something as easy and common as online payments or accept payments from one of the world's largest bank, are you sure you want to leave family heirlooms in their care?????
March 29, 2021
Google Public Storage Danielle Thompson
Mr. Gupta excellent service, clean, easy move in I recommend this location to everyone
March 1, 2021
Google Public Storage Liza Ada
Mr Gupta manager is very polite and helpful
March 1, 2021
Google Public Storage Charlene Purdy
Gupta great service
February 22, 2021
Google Public Storage Patrick McCleary
Yahya and Alexander were extremely helpful with resolving issues I encountered with transferring storage units. They were very patient and informative, answered any questions that came to mind, and went well out of their way to make the transaction happen as seamlessly as possible. I am very fortunate to have received their assistance and am grateful for their professionalism. They went above and beyond to see everything through.
February 9, 2021
Google Public Storage DAREN DANZY
I would like to extend a well deserved Superior Customer Appreciation review for Associate Yahya. This young man is not the property manager, in fact he is not permanently assigned to this location. However, he has repeatedly address issues with a Solutions / positive Resolution approach without waiting for someone else to solve, quite different from even some Property Managers who wish to escalate most things to the District Manager. Mr. Yahya is an excellent effective communicator I.e. he rephrases what you are communicating to have a meeting of the minds and verify the issue(s) from your perspective. Afterwards, he vividly explains options in a solution driven manner. Then he confirms you are mutually in agreement with the proposed final solution. Then he provides you the General Manager’s information to follow up if have any concerns he is not authorized to implement. Being a customer for over a year and experiencing the multiple Property Managers it is inconceivable why he has not been promoted to Property Manager of this location. If I was searching for an exemplary employee to train in subject matter expertise Mr. Yahya would be one the first two people I would hire to bring into any organization because he has the intangibles that you can’t easily and barely can teach. I truly hope Public Storage Senior management recognizes and rewards the jewel they have in Mr. Yahya Respectfully & Grateful
February 3, 2021
Google Public Storage Sandra Martin
Mr Gupta was very helpful and knowledgeable. He helped me get my payment in on time and set up for automatic payments.
February 3, 2021
Google Public Storage Eric Slowinski
Mr Gupta was incredibly helpful and explained everything for me!
February 2, 2021
Google Public Storage Ari Benjamin
Very easy online booking. Very clean and organized. Good parking for loading and unloading.
January 28, 2021
Google Public Storage roberto regalado
Me Gupta manager was very helpful today during good my easy move in process. He was very polite and knowledgeable
January 28, 2021
Google Public Storage Betrework Tizazu
Mr Gupta helped me for easy move in process and I liked his service
January 22, 2021
Google Public Storage C L
Mr Gupta is very helpful and nise and easy to talk to . I recommended this location
December 21, 2020
Google Public Storage Jasmin Gomez
Alex was great help! Very patience and answered all my questions about the unit sizes and pricing.
December 2, 2020
Google Public Storage jhoham Crack
Mr Gupta gave me excelente servicio todas. I rented the unit and reasy move in process
November 29, 2020
Google Public Storage Sarah Torres
I am so glad that Alex help translate for my mother and show us the unit we need and also the supplies to do our move
November 29, 2020
Google Public Storage Diana Torres
Alex help me with the with getting the supplies I needed and explained everything very clearly
November 25, 2020
Google Public Storage Z Chris
Alex was friendly and very helpful in choosing the boxes needed to pack for our move. This is the 3rd time I have used this Public Storage to help with moving. The premises are clean and well-organized.
November 6, 2020
Google Public Storage T Canada
Mr Gupta gave me excellent service to me rented a unit today easy process
October 2, 2020
Google Public Storage Barry Macon
Anthony was amazing! Great customer service, helped me thru the process of getting my unit set up!
October 1, 2020
Google Public Storage J C
YAHYA was great to deal with! Extremely helpful, well-informed, and very pleasant. Made a stressful move more manageable.
September 22, 2020
Google Public Storage elmo edd
September 12, 2020
Google Public Storage Dan Mcdonnell
Anthony the manager is a consummate professional who was very helpful. I’ve been a previous customer at other locations, but Anthony makes this the best by far.
September 10, 2020
Google Public Storage Aaron Thompson
Anthony provided great customer service at this location. Came out and offered a bigger moving dolly for easy transportation and help.
September 9, 2020
Google Public Storage Jerome King
Anthony was very helpful as he explained my options & helped me realize I truly needed more space! I feel much more comfortable knowing this & sewing the space for myself! Definitely will be back anytime I need storage. Thanks again Anthony!
September 7, 2020
Google Public Storage Rico G
August 25, 2020
Google Public Storage Rob Miller
Wanted to give a shout out to Carly for her exceptional customer service today. Her upbeat enthusiasm was highly noted and appreciated!
August 18, 2020
Google Public Storage Jennifer Siciliano
Anthony was very helpful - great customer service!
August 10, 2020
Google Public Storage Alyssa Jade
I called public storage to get some idea on pricing a nice lady Carley answered the phone she was the sweetest girl she helped me decide what unit I was going to get and she even hooked me up with a great price on their boxes definitely 10/10 highly recommended
August 3, 2020
Google Public Storage Jerrilee de Geus
Carly and Gurta were awesome! Very friendly and very helpful. They took care of my problem right away!!
July 13, 2020
Google Public Storage Ashleigh Wilson
JP was very helpful and helping me upgrade my previous unit. He went above and beyond to make sure things went smoothly. A great asset to your company.
July 6, 2020
Google Public Storage Adrian Pacheco
Great service and very clean facility. JP was very helpful. Recommend this place to everyone
July 4, 2020
Google Public Storage Adela Benitez
The facilty is awesome and the manager JP is very knowldgeable ,friendly and helpful. I recomend thsi facilty to anyone who is looking for great service
July 4, 2020
Google Public Storage Jackie Tran
JP has given an excellent service. He is very patient and helpful. I really like his customer service..Thank you for all your help today JP.
July 2, 2020
Google Public Storage Robert Jamison
Gupta was very helpful and made sure my unit was ready to go a day early. Will get another unit here if I have to in the future
June 1, 2020
Google Public Storage Mac Silvester
Had items stored at Merrifield Public Self Strorage for 15 mos. Always great customer service ...no issues.
May 22, 2020
Google Public Storage Anne Eubank
Gupta and JP were great thank you!!!
March 20, 2020
Google Public Storage Juli T
Gupta was really helpful
March 20, 2020
Google Public Storage Caroline Watson
Mr Gupta was very helpful in getting our storage situated - thanks!
March 8, 2020
Google Public Storage Lisa Dry
I have worked with Keisha on multiple occasions. She ALWAYS has a smile and provides top notch service. She is highly knowledgeable and helpful. This is a well managed and clean facility. Thank you for your help!
March 4, 2020
Google Public Storage Brooke Whipple
This place is so helpful and nice! Lakisha is awesome! We work long days in the hospital helping patients and it’s so nice to know that they will make sure our packages get into our unit so we can continue to care for our patients. Teamwork!
March 3, 2020
Google Public Storage Diana Ancalle
Keisha and the staff were very helpful and professional. Facilities are always clean and well kept!
February 26, 2020
Google Public Storage Jim Cullen
Keidra was extremely helpful in showing us around and explaining the operation to us. We will be renting two units in March.
February 18, 2020
Google Public Storage Ramon Cedillos
I went to Rent storage at this location and Keisha was extremely helpful and very courteous with excelente customer servicentro.
February 18, 2020
Google Public Storage Anita Karklins
Keisha has outstanding customer service. Very courteous and polite.
February 11, 2020
Google Public Storage do usa
Professional nice person excellent customer service
January 16, 2020
Google Public Storage daisy manapsal
Mr. Gupta has helped our family, and they are really helpful :))
January 8, 2020
Google Public Storage Jamilah Dalton
Keisha was amazing. She was helpful, informative, and accommodating. She provided exceptional customer service, which I highly value and appreciate. She is a great representative for Public Storage and it was a pleasure conducting business with her.
December 29, 2019
Google Public Storage Ricky Brown
Went to the 1st location on the highway they reserve the space for me at a closer location great price good service these guys are great
December 16, 2019
Google Public Storage Jay Reynolds
Keisha was incredibly kind, helpful, and professional. The facility and units were clean and easy to access.
December 10, 2019
Google Public Storage Jennifer Calhoun
Keisha was very helpful today with some accounting questions. Thank you!
November 29, 2019
Google Public Storage Lulu Vaca
Keisha was very very helpful and knowledgeable. We appreciated her expertise and cheerful help. Thank you Keisha!
November 25, 2019
Google Public Storage Penelope Moreland-Gunn
Keisha was great! She was helpful and knowledgeable
November 6, 2019
Google Public Storage Mahnaz Manesh
Keisha was a great help she really has great customer service
October 29, 2019
Google Public Storage Jason Hilton
Keisha was vary nice and friendly helping us with getting a storage unit and explaining how it works
October 5, 2019
Google Public Storage Violeta Addington
Exellent service by Gupta manager
October 5, 2019
Google Public Storage Adriana Araujo
Gupta great service, very helpful
October 5, 2019
Google Public Storage Devin Stokes
October 5, 2019
Google Public Storage Matthew Mcnew
Mr. Gupta was fantastic!
October 4, 2019
Google Public Storage Ramiro Torrico
Karyn was extremely polite and friendly. Answered all my questions. Thank you!!
September 20, 2019
Google Public Storage Roger Cantarero
Mr Gupta manager gave me Excellent service today
September 16, 2019
Google Public Storage Kay P
Keisha was very helpful, polite and made it a very easy process
August 27, 2019
Google Public Storage Mickie Ethier
Keisha was helpful, kind, and extremely accommodating. She gets my highest recommendation! Thank you!
August 21, 2019
Google Public Storage Rachel Poindexter Sarah Pendleton
Keisha is very knowledgeable and greeted me with a smile. Very helpful.
August 9, 2019
Google Public Storage Heidi Hammond
Shawn was great and explained everything to me and made sure I completely understood. Thank you!
July 31, 2019
Google Public Storage Christine MassRodriguez
Keisha was a wonderful help in making sure that my storage needs were fulfilled and she did not leave anything to chance. She asked many questions to make sure that the right unit would fit my needs and she always had a smile. I would give this establishment more stars if I could but five stars is all I can give. If you need to store your items definitely use this location and you won't be disappointed. The facility was clean and well lit plus having the security codes to get into the building is an awesome finishing touch.
July 27, 2019
Google Public Storage Jess Yamarick
Shawn was phenomenal today at Public Storage! He made the whole process of moving from one unit to a larger unit SEAMLESS! Helped us find the closest unit to ours to make it easy and also helped apply discounts to our prices that were applicable to us. Very nice, very easy, very cost effective. Thank you Shawn!!
July 24, 2019
Google Public Storage brian Tarr
Amazing staff and great place to keep your storage. The help was very accommodating for my military PCS move here to VA. Super friendly and the prices weren’t bad at all.
July 23, 2019
Google Public Storage Chris Childress
Clean and secure location for your belongings
July 17, 2019
Google Public Storage Katherine Lucia
July 5, 2019
Google Public Storage marco
Very good service..
June 22, 2019
Google Public Storage Jin Xu
Great service, Shawn! Thank you!
June 17, 2019
Google Public Storage Rebecca Casillas
Keisha was extremely helpful. Helped us to select the right size for our needs and provided useful tips. Facility is clean and well kept.
June 2, 2019
Google Public Storage Grace Robbins
Keisha, the customer service rep, was extremely professional and efficient. The storage facility and my unit are clean and well-kept. Recommend!
June 1, 2019
Google Public Storage Brian Smith
Mr Gupta gave me excellent service
May 31, 2019
Google Public Storage Javier Orellana
Muy contento con la ayuda que me dio quede satisfecho Muchas gracias LAkeisha
May 27, 2019
Google Public Storage egblake14
Great service!
May 27, 2019
Google Public Storage Allala Allala
May 27, 2019
Google Public Storage Frank Smiley
The staff deserves more than 5 stars. the staff are fantastic and helpful with fantastic personality.
May 26, 2019
Google Public Storage Kevin Bell
Shawn was great, great prices, nice facility
May 8, 2019
Google Public Storage Maritza Rivas
May 3, 2019
Google Public Storage mik24
Mr Gupta gave me exllent service always
April 23, 2019
Google Public Storage Larry Kosar
This facility is always clean and friendly personnel are always on hand to assist. This is property is easy to access. We would recommend this location to others.
April 11, 2019
Google Public Storage Gregory Hunt
April 5, 2019
Google Public Storage Tito Barreto
Me Gupta os exellent manger and provides exellent service
April 5, 2019
Google Public Storage Dorothy Dao
Mr Gupta gave me excellent service today
March 23, 2019
Google Public Storage Adam Kuchinski
March 17, 2019
Google Public Storage dina Becerra
he do great job
March 13, 2019
Google Public Storage Davy Bourne
Great service
March 4, 2019
Google Public Storage Joseph “BLACKLIGHT” Nastro
Got a wonderful tour by Latisha of possible units. Loved their hours and it’s a convenient location for my needs.
February 23, 2019
Google Public Storage Evan Burdiss
Shawn went above and beyond to help me with any questions I had on a recent decluttering session.
February 20, 2019
Google Public Storage Pall Stone
Got some boxes had every thing i needed
February 4, 2019
Google Public Storage Aylin Ongurer
I recommend this facility and personnel at this facility. We received an excellent service from Shawn. Storage prices are very reasonable and the units are roomy. Reason for 4 stars is the day we rented our unit, off-hour access to the facility was not working and apparently has been broken for almost a week already. There should be faster remediation for this type of problems in a storage facility as people should be able to access their units any time they need to.
February 1, 2019
Google Public Storage Jim Robinson
I have been storing my items here since 2011. The staff has always been professional, friendly and courteous. The facility has meet my expectations.
January 23, 2019
Google Public Storage george juno
Unrealistic!!! 4.9 stars??? From what! Maybe 2 years ago a 3.5 , but now...come on!!! No carts available anymore, restrooms always locked. Acess to your property limited because a stupid door , and now No acesss the whole morning because a company meeting.?.. really!!! STAY AWAY FROM THIS PLACE ...IS GOING DOWN IN FLAMES . This property doesn'
January 16, 2019
Google Public Storage Ryan Bennett
Over 10 days without off-hour access to our unit. Have been promised it is their “top priority” numerous times but absolutely nothing has changed. Was told “hopefully next week” for over a week... I feel as though there is zero sense of urgency and it has become a major detriment to our business (orthopedic trauma) and the patients in our community that rely on our devices at all hours of the day. Moving to a more reliable storage unit immediately.
January 12, 2019
Google Public Storage Rito Alberto Leiva
Great servir by Gupta
January 11, 2019
Google Public Storage Norman Park
Great customer service. Gupta was extremely friendly and helpful. 100% would recommend!
January 7, 2019
Google Public Storage Joseph Falcon
Gupta
January 4, 2019
Google Public Storage James Mcneill
Mr Gupta gave me excellent service today
December 27, 2018
Google Public Storage Debbie Watkins
When I 1st rented my storage spaces here. Carlos was who I dealt with, & was extremely helpful. Since then, every time I go to get anything out of storage, I have to park, walk to the office, & leave my drivers license just to get a cart. Then I have to have the cart back by 5 though the office doesn't close til 6. If you go aft 6, you better have your own dolly or cart. One of the storage spaces that I rent there, has a door that literally comes off the track every time I use it. When I've brought it up to the desk, I was simply told that it was because the previous owner got locked out for nonpayment & kicked it in. Nothing about fixing it.
December 26, 2018
Google Public Storage JAMES B
I have been storing my items here for years. The staff is friendly and courteous, the facility is clean and climate controlled. They have all types of boxes and packing supplies at reasonable rates.
December 16, 2018
Google Public Storage Michael Poole
Carlos and Katelyn were very helpful and happy to assist me.
November 8, 2018
Google Public Storage Keshav Rangan
A gentleman, Gupta was very helpful
November 6, 2018
Google Public Storage Penelope Albritton
I rented a unit to help with a recent move, and returned multiple times to buy more boxes and moving supplies. All the employees were super nice and extremely helpful, especially Katelyn and Muhammad. I'd recommend to my friends. Thanks!
November 6, 2018
Google Public Storage Sena Quist
The staff here is so so helpful!
October 31, 2018
Google Public Storage Miguel Moran
Excellent customer Service! I was in and out in less than 15 minutes, everything was explained clearly. The store manager Katelyn showed me the facility and my unit and answered all my questions.
October 11, 2018
Google Public Storage Kathryn Peters
Mr Gupta manger is very helpful. I liked the service
October 11, 2018
Google Public Storage Nicole Mendoza
Gupta was very helpful
October 11, 2018
Google Public Storage Brandon Guzman
Mr gave me excellent service today. I recommend this storage
October 11, 2018
Google Public Storage Freddy Fonseca
Mr. Gupta is nice and helpful....the location is clean and easily accessible....price could be better though. Overall I am ok with this public storage. I will continue to rent a space here until they price me out...hopefully that won’t happen for a long time.
October 10, 2018
Google Public Storage Timothy Shiver
Great discounts!
October 10, 2018
Google Public Storage Cary Frounder
Facility was clean and well lit, Staff was helpful
September 20, 2018
Google Public Storage Salute Ratana
Bianca provided excellent service and was very pleasant to deal with. Location is very convenient and facilities were very clean. Have huge moving carts onsite for shared usage.
September 15, 2018
Google Public Storage Peter Ormsby
September 15, 2018
Google Public Storage Allison MacMahon
Love the manager here! Very helpful!! Clean and accessible units!
September 5, 2018
Google Public Storage Rich m
Been here for a few years. Place is secure and convenient; but dont be surprised if they double your rent over tje course of a few years. The bathrooms are perpetually locked, which is super annoying.
September 3, 2018
Google Public Storage Kalagara siva sagar
Service was great. Thanks Ivan w
September 2, 2018
Google Public Storage Nelly Kakampu
Sonjee and Ivan are so helpful. They take of everyones needs. They made the move in process so easy. They definitely need recognition and a raise! Just love them (:
August 16, 2018
Google Public Storage Kayla Mitchell
Bianca is great. Excellent customer service !
August 10, 2018
Google Public Storage Omiros Giannakos
Bianca is number #1 in my books. Helpful in everything you ask her for. Is the reason why I like renting from Public storage.
August 6, 2018
Google Public Storage Brittany kwakye
Bianca did a great job selling me things I need to pack ! 🙏🏾
July 15, 2018
Google Public Storage Jung Yoon
Very nice.
July 13, 2018
Google Public Storage Hisham Rahmi
Carlos was a big help. He was very professional in handling our situation at the time that we were there. We appreciate all that he was able to do for us!
July 6, 2018
Google Public Storage abdullah ahmad
Came here few times, good experience with Carlos everytime. Good customer service.
July 6, 2018
Google Public Storage Noor Sheikh
Carlos is great customer support guy.
July 4, 2018
Google Public Storage Julian Hernandez
Carlos has perfect customer service thanks
June 29, 2018
Google Public Storage D McKenrick
Over priced. The entrance and exit gates are in need of maintenance.
June 18, 2018
Google Public Storage arnold willis
Carlos is the best!! Made it easy
June 8, 2018
Google Public Storage Jared Beyer
They were extremely helpful. Highly recommend and I know that my storage unit is secure here.
June 2, 2018
Google Public Storage Jose Lopez
Carlos is always so helpful great customer servicentro
June 2, 2018
Google Public Storage TECDEX
Carlos was very helpful with us moving in
June 1, 2018
Google Public Storage shozo saito
Manager Carlos is explain very good for foreign speaker especially older person .
May 9, 2018
Google Public Storage Kwasi Kuragu
Mr Gupta gave me excellent servive
May 7, 2018
Google Public Storage Sarah Hicks
I was VERY please when I came in an was greated by Carlos. Carlos had GREAT Customer Service skills as well as Very mannered. He was a BIG help with helping me figured out what was going to be the best unit size for my move. He knew his job to the T.... If there were more Carlo's in the employment field it would be smooth sailing. He was AWESOME. BIG KUDDOS TO HIM... THANK YOU CARLOS FOR EVERYTHING. I will be a on going customer with you all in the future an will send others as well...
May 5, 2018
Google Public Storage Sean Caldwell
Carlos was awesome.
May 4, 2018
Google Public Storage Regina Reninger
Have used this location since 2012, and it has always been clean, well-maintained, and convenient. Thank you to Carlos and the staff for doing a great job.
April 16, 2018
Google Public Storage Laith Salem
Gupta was very good and helpful.
April 14, 2018
Google Public Storage Jeff G.
Carlos was great! Very helpful and gave good information
April 14, 2018
Google Public Storage Marc Corti
Carlos was very helpful!
March 6, 2018
Google Public Storage Kevin Megel
March 6, 2018
Google Public Storage VICTORIA COOK
Muhammad was a very nice person very friendly Property was very clean he had made it so easy to rent a storage space very good management thank you Mr. Muhammad
March 3, 2018
Google Public Storage Nick Shahid
Muhammad has given me the best customer service I've ever experienced. The facility was in perfect condition. I absolutely recommend this to anyone looking for a storage unit.
March 3, 2018
Google Public Storage Jessica G
Muhammad is fantastic! He is always very helpful and very professional.
March 1, 2018
Google Public Storage Alexander Haig
Muhammad was of great assistance in responding to my requests. I would highly recommend both the facilities and personnel at rhis location.
February 4, 2018
Google Public Storage Thomas Sexton
Muhammad and Leslie were very helpful.
February 3, 2018
Google Public Storage manofsteel111792
Muhammad was cool about the entire transaction. Everything went smoothly and no problems occurred.
January 31, 2018
Google Public Storage Hans Rasmussen
January 6, 2018
Google Public Storage Wilson Castaño
Thank Muhammad!!!
January 6, 2018
Google Public Storage David G Lopez
Muhammad and syed assisted me . I am so pleased to have a storage at this property. They are so professionals and they know how to accomodate customers. Highly recommended.
January 4, 2018
Google Public Storage lin aung
Excellent service always. thanks Muhammad
January 3, 2018
Google Public Storage Woon Hong Kim
If you need storage come to Muhammad, he is the best. nice and clean facility. 5 stars
January 3, 2018
Google Public Storage Maria Umana
MUHAMMAD IS THE MOST EFFICIENT IN THE STORAGE ALWAYS HELP ME A LOT I AM VERY SATISFIDED WITH HIS SERVICE HE PROVIDED TO AS
December 11, 2017
Google Public Storage Ali Q
Yolanda was very helpful. She took her time to answer all my questions, and walked me over to my unit. I wanted to measure the unit to make sure it is the correct dimensions (as the Reservation says). Yolanda walked over again with a measuring tape, so that I can measure unit dimensions. Very happy customer. Thank you.
December 7, 2017
Google Public Storage Diyan Babar
Syed and Mohammed were very helpful. They had excellent customer service and made my day better. I hope to see them again next time.
December 7, 2017
Google Public Storage Kyle Koppie
When I came to public storage I had no idea what I needed except for more space than I currently had. Two employee’s by the name of Syed and Muhammad was a godsend, had me in the right unit in under a half hour. I felt comfortable with what I purchased and happy with the customer service displayed. I would recommend coming to this location you will be wholly satisfied with your experience.
December 7, 2017
Google Public Storage Sam Sheikh
I’d highly recommend it because of not just the storage but the staff they have, and these guys syed and Mohammad just made the whole environment humorous. Just lived the experience
December 7, 2017
Google Public Storage marcos ocampo
Syed and Muhammad were very nice and had great customer service. They were very nice.
December 7, 2017
Google Public Storage Palwasha Shaikh
Syed and Muhammad were very nice and helpful. They helped me out a lot and gave me what I needed.
November 25, 2017
Google Public Storage Jianglong Zhang
Muhammad, excellent service, nice customer services, clean facility
November 22, 2017
Google Public Storage Innis Hitt
Muhammad and Sayed were SO helpful and had great customer service. We will be coming here often!
November 8, 2017
Google Public Storage K W
November 4, 2017
Google Public Storage janet2284
The Staff was were great! Gina took her time to make everything work out. The manager Muhammad was also very helpful. Definitely recommending this location.
October 1, 2017
Google Public Storage Claire Lee
Friendly and helpful staff Muhammad
October 1, 2017
Google Public Storage Richard Tyson
Muhammad was very helpful.
September 9, 2017
Google Public Storage Anna Derryberry
Muhammad was great with check in and showing us the property!
September 9, 2017
Google Public Storage Tara Labbafi
Muhammad was very efficient and fast and accommodating... I was served and put at ease and peace... thank you!
August 13, 2017
Google Public Storage femi aj
Mohammad was great!
August 9, 2017
Google Public Storage Robin Boldt
July 1, 2017
Google Public Storage Madison Ocansey
I had the best customer service here!! Muhammad was more than helpful!
July 1, 2017
Google Public Storage Alba Fuentes
Muhammad gave us immediate and excellent customer service. He made us feel very comfortable and assured us that our valuable furniture would be safe and secured. Will recommend to anyone looking for a storage unit !
June 7, 2017
Google Public Storage The Riz
Beware of Camara!! She doesn't know the polices and overcharged me for the first 3 months (above the what we signed on the contract). Finally took it off on the 4th month, but also reset my autopay and then charged me a late fee. I'm used to bad customer service, but I expect legal contracts to still be upheld. Highly disappointed!
June 2, 2017
Google Public Storage Deidre Dessommes
Muhammad is the property manager at the Public Storage. He is has been a huge help to me and provides outstanding professional service! I highly recommend the Public Storage on Gallows Road!
May 4, 2017
Google Public Storage Shafiqullah Stanikzai
I have been to this storage. Mohammad, the storage manager is an excellent man. I strongly recommend this facility.
May 4, 2017
Google Public Storage Jim Fin
Muhammad was amazing, on point, very detailed in explaining everything. Clean storage facility with outstanding service.
April 29, 2017
Google Public Storage Leo He
April 7, 2017
Google Public Storage Evie Milligan
Muhammad is the very best! He gives excellent customer service and thinks of everything!
April 3, 2017
Google Public Storage Ann Carroll
Muhammad is the BEST! Very friendly, knowledgeable, accommodating. He has made my move easy. And the facilities, including the office are sparkling clean! Thank you, Muhammad.
March 20, 2017
Google Public Storage Juan Camacho
Muhammad helped me out to find the right size and he made the process so simple and convenient. Great
March 6, 2017
Google Public Storage Issa Bannourah
awesome customer experience with Muhammad.
February 23, 2017
Google Public Storage Peter Holzer
Good storage area, great customers service, fair prices.
February 7, 2017
Google Public Storage B! Martin
Fantastic customer service. Muhammad was very accomodating and mindful of my time crunch. Highly recommend.
February 2, 2017
Google Public Storage Laura Rivas
First time I need a storage and I came here and Muhammad made my move in easy, he suggested me the right size. Thanks. Super satisfied
January 20, 2017
Google Public Storage Keith Goldston
Muhammad is a super manager. He is very kind and helpful.
January 9, 2017
Google Public Storage Maugruicio Diaz
Awesome service. Clean space.
December 18, 2016
Google Public Storage Elmer Martinez
Muhammed and soumb were very nice and hard working... very good customer service
December 12, 2016
Google Public Storage Malik Jaffer
Fantastic service from Mr Gupta and Mr Mohammed! Clean facility, clear directions and assistance! We've been here for more than 3 years now. Great!
November 25, 2016
Google Public Storage Sara katz
Muhammad was very helpful in helping me figure out the best storage option when I realized the size I reserved was too small. I highly recommend this place
November 6, 2016
Google Public Storage MCee G (Xx_Mr_Mayhem)
Muhammad was excellent and quick! No pressure and easy explanation in the process!
October 6, 2016
Google Public Storage Allie Haggerty
Muhammad is the best. He made our move in so easy. I recommend everybody to use this facility. Clean and nice.
October 3, 2016
Google Public Storage Oliver Peckham
Very friendly and helpful management, clean and dry facilities. A little hot inside for climate-controlled storage, but definitely one of the area's better options.
October 2, 2016
Google Public Storage Oscar Montaleza
Muhammad really helped me in my needs. Awesome costumer service
September 8, 2016
Google Public Storage Francis Ruiz Segura
Love the way Muhammad explained everything. He made our life easy. Excellent
September 1, 2016
Google Public Storage Alexis Purnell
This property is very nice and clean and the staff is always helpful. Muhammed is always great. I will definitely use public storage again..5 stars
August 6, 2016
Google Public Storage Denise Whidbee
Muhammad and Willie was a great help while renting the unit. They really helped alot. Exceptional, courteous. Happy. Five star
August 4, 2016
Google Public Storage Reem Atlam
Muhammad had a great customer service attitude, and explained the process and the details very patiently. It was a great experience.
July 15, 2016
Google Public Storage Joe Sullivan
This is the best storage center I have ever used! I have been renting space at different locations for about 15years and this center has the most friendly staff I have ever encountered. I would have given them 5 Stars, but the restrooms on other than the main floor have been out of service/ closed for over a year. :(
July 7, 2016
Google Public Storage Ronald Hodge
Mohammed gives great service. All the people at this location, especially Aziz, have always been helpful
July 5, 2016
Google Public Storage Micaela Cabrera
Very helpful and accommodating staff. Easy fast access to storage and good price !
June 14, 2016
Google Public Storage Mandy Bean
This place was great!!!! Gupta and Aziz were friendly, informative, and incredibly helpful!!!!
June 9, 2016
Google Public Storage Anil Kumar
Its very good working with e aziz, he is so support in pick the room
June 2, 2016
Google Public Storage Jaber Alhajri
I really appreciate there treatments there are very nice people and very helpful there names Huma and Scout Thanks E.Aziz
May 25, 2016
Google Public Storage Brendan Korando
Awesome service received from E Aziz. Very professional. Make our move in easy
May 21, 2016
Google Public Storage salem alkaabi
thanx muhamed and aziz for 5 star service
May 14, 2016
Google Public Storage j prepty
Muhammad & Aziz were great at helping me since I hadn't been there in awhile.. Great customer service, very helpful &polite😊
May 5, 2016
Google Public Storage Margarita Febres
Aziz and Muhammad are the best; everyone can come and experience the best customer service, thanks aziz and muhammad
April 17, 2016
Google Public Storage Lisa Hansen
Great rates and compassionate service from E. Azizi.
April 13, 2016
Google Public Storage David Patnode
Great service with Muhammad finding everything I needed for my storage and moving needs!
April 6, 2016
Google Public Storage Jill Bradley
Aziz and Muhammad are the best! They were so helpful. I would recommend this public storage to everyone
April 3, 2016
Google Public Storage C Denny
very pleasant and helpful staff. unit was clean and price was good.
March 19, 2016
Google Public Storage Tamimi Mohammed
We had an excellent experience going to public storage and meet with Mr. E.AZIZI and Mr. Mohammed. Mr. E.AZIZ Give us an outstanding service. If you want rent a storage go to this location and meet with Mr. E.AZIZ .
March 14, 2016
Google Public Storage DJ ANGO
Mr.Aziz! Is the man! He made everything so simple. He even got a band aid available in his wallet for my injury ( moving accident ) .
February 10, 2016
Google Public Storage Jimmy Kayani
I went to get some information for a unit to rent amd i was greeted very warmly by Mr. Aziz and his assistant Mr. Shane. They helped me make the right decision and also helped me choose the right supplies to help me with the move. I will definetly be looking forward to do business with this location. Five stars all the way!!!
February 10, 2016
Google Public Storage Syed Saqib Zafar
We went to this public storage today to get information to rent a unit for a family member and we were treated very well by Mr. Aziz and Mr. Shane. Both gentlemen helped us choose the right size unit and suggested the best time and way to move. We will be moving in our stuff at the end of the month and we will definetly be renting a unit here. Going through moving is very stressful but when you get treated the way we were treated today at this location it just makes your day and your move a whole lot better i will highly recommend renting a unit at this property as the staff here is very knowledgable and helpful. Appretciate the help!!
January 26, 2016
Google Public Storage Alexandra McGuire
Great customer service!
December 30, 2015
Google Public Storage Deepmala Ramnarine
I came in to buy supplies for my house. I have shopped here before and the service is always excellent. Scott is just very helpful and always has a welcoming smile. This location is definitely my go to place for supplies regardless if I'm moving or packing up my house.
September 30, 2015
Google Public Storage Emily K
While I normally do not write reviews, I do feel obliged to share the great customer service story I have from Public Storage. Context: Me, a person whose lease has ended, and needed to store her stuff before her new lease started in three weeks. I hopped online, and reserved a 10x10 unit. The next time, I drove in to pick up a lock and keys and sign a contract. While showing me the unit I had originally picked out, he asked me more questions, realizing I needed the storage unit for less than a month. Once he discovered this information, he told me: "I have a storage unit, a 10x15, where the rent is only $1 for the whole month, as long as you are out by the end of the month. Then all you pay is the admin fee and for a lock." Long story short, Scott got a larger unit for me, and I ended up paying only $60 for the entire unit, compared to the original $160 I would have needed to spend on the other unit. He obviously cares about the customers who come in, and I am completely happy with my storage unit -- there are carts to use for loading/unloading, elevators, and it is temperature controlled. The only tiny con is set access hours, which can be limiting when making a quick move at the last minute.
September 26, 2015
Google Public Storage Beaubee Greywolf
Exceptional customer service. Easy to understand instruction. Shane & Scott helped me and were extremely helpful and knowledgeable would def recommend
August 19, 2015
Google Public Storage Asma Chaudhary
Thank you for making everything run smoothly. I appreciated the thoughtful and quick customer service by all of the staff at this location, whether I talked to them on the phone or in person. Thank you again!
August 12, 2015
Google Public Storage Charles Cyrill
It's a well-run facility. Scott is a true professional.
July 25, 2015
Google Public Storage Patricia Salazar
Awesome experience! Scott is the best! He made sure I got the best deal to meet my storage needs. I would highly recommend since renting a unit comes with free entertainment lol.
July 22, 2015
Google Public Storage Krish Ramnarine
great customer service from scott here at this property. i have storage at another location and needed information from my account. He treated me like i was his customer, looked up my account and helped me schedule a vacate. Its nice to know anyone will help you no matter where you store.
July 15, 2015
Google Public Storage James O'Hara
First time I had ever rented a storage unit and the process could not have been better. Scott was awesome and handled everything perfectly, including when a rather rude lady interrupted the process to buy boxes. He made sure I got the best price for what I needed the unit for. And when there was an initial issue with the security access, he created a temporary solution so our move wasn't delayed and he fixed the problem before we had even finished unloading. All around great experience.
July 14, 2015
Google Public Storage Jeff Garcia
Scott was awesome! Had a problem with a unit at another location and he got everything taken care of plus offered advise for my unit moving forward.
July 2, 2015
Google Public Storage Glenda Rivera
Muy buena atención excelente servicio y el personal muy amable
June 29, 2015
Google Public Storage Gary Rodriguez
Scott was very helpful in assisting us with our storage unit. He was patient, funny and very thorough with all of his explanations. The climate controlled unit was a great perk as well as the easy access to carts and dolleys. If you're looking for a great place to store your junk, this is your location.
June 11, 2015
Google Public Storage Monica Patricia
Awesome storage. Convinent location. Scott gave me an instant call right after I submitted my info at their website. When I arrived, Huma provided excellent customer service. Explained everything in details and was polite. I like this storage very much and would recommend to all my friends. . Thanks guys, you are the best
June 7, 2015
Google Public Storage Lisa Raffler
Scott was incredibly friendly and helpful. He made sure my fiance and I were completely comfortable with our unit before renting it to us. The spaces are clean and easy to access. Great experience so far!
May 12, 2015
Google Public Storage Aaron Riley
Scott provided me with excellent information. Will definitely come back when I am ready to rent
May 12, 2015
Google Public Storage amy pastrick
Scott is great at customer service- very patient and helpful with all my needs!
April 24, 2015
Google Public Storage Edora do
I had a good customer service by Huma ,she mention to me everything that is need to be,had a good experience all over.facility was Climate control and top off it's neat and clean.easy going..thank you.
March 26, 2015
Google Public Storage Ted Williams
Deep Mala is awesome.
March 20, 2015
Google Public Storage Tina Damron
went to store and bought boxes. Deepmala and Scott are great!!!
March 16, 2015
Google Public Storage chung seiker
I had a great service at place. I bought box. the manager deepmala helped me get the measurements to ship my box overseas. Good help.
February 6, 2015
Google Public Storage Kimberly Moser
Love, love, love this location!! Living out of state, Deepmala has always helped me take care of my account. Its great to know I can count on her to helpme whenever needed. Thanks for being awesome!!!
January 29, 2015
Google Public Storage Lisa Vasicek
January 9, 2015
Google Public Storage Ed Feige
Outstanding customer service from Deepmala and Scott. During my initial visit, I received a friendly welcome and provided a superb overview of the facility. Throughout the process they were exceedingly professional and informative.
December 30, 2014
Google Public Storage Greg Frye
I had great experience, the customer service was on point and the facility was very clean. Deepmala did a great job explaining everything. I'm a happy customer..
December 27, 2014
Google Public Storage Seven N
Scott was very polite and knowledgeable. The facilities are immaculate and feel safe all hours of the day. I go to my storage unit often and have never had any issues.
November 13, 2014
Google Public Storage Stephen U
Ive stored my stuff here for years! VERY competitive rates and great service from Deepmala and Scott!! If you need more room for your stuff, this is a very secure place to store it!
September 30, 2014
Google Public Storage Mari Zabal
Definetely a great option when it comes to storage. Clean, convenient, and great customer service. Scottie and Deepmala know how to help clients. They were awesome!! I have Used this place for years and always found it great. Thanks Scottie and Deepmala!
September 26, 2014
Google Public Storage Floyd Margallo
I always store and recommend my friends to this location. Deepmala and her team always treats me very well. The property is always clean and organized. I will not consider any other storage company because of the great customer service they have provided me all the time. If there was another star on this review I would give them 6/5.
August 27, 2014
Google Public Storage Jim Marcum
Had an very pleasant experience because of Scott's customer service. He made our difficult task of loading a full truck much easier because of his knowledge and professionalism. I will recommend Public Storage to all my friends and family. Thanks Scott
August 24, 2014
Google Public Storage James Thomas
Aziz at this location was very helpful, he has helped my first big move go very smoothly. His customer service was excellent, and I will recommend people to this location because of it. Thank you -James
August 11, 2014
Google Public Storage K Paul
E. AZIZ is absolutely wonderful. He waited for me to get there while I was traveling out of town.
July 14, 2014
Google Public Storage Patrick and Hang Owen
Clean and well maintained storage facility. Deepmala and Scott were both very professional and friendly to work with. Would recommend this location to anyone moving to the DC area.
June 25, 2014
Google Public Storage MyoungsunSong
This is my first time to use the public storage, so I had a lot of questions. Scott at this storage location had been really patient, and explained the process step by step. I appreciate his service very much.
June 8, 2014
Google Public Storage Laforie Gaitan
They have a very helpful and kind staff. Definitely would rent here again.
June 6, 2014
Google Public Storage Terry Nguyen
Everyone was very helpful and kindly got us on our way. The unit was clean and very accessible. I believe the gate hours go till 9pm so that wasn't too much of a hassle. Set up auto pay so you can forget about payments and not have to worry about them selling all your stuff.
June 3, 2014
Google Public Storage J Flanagan
My expierience with these folks has been great! No hassel move I..
May 31, 2014
Google Public Storage Joe Bailey
Have always been responsive. Facility is clean and staff is top notch. Highly recommended.
May 27, 2014
Google Public Storage Juju Gilmore
Deepmala provided excellent service, and the unit size suggested was perfect
May 22, 2014
Google Public Storage Christopher Stephens
I rented the smallest unit they had and it was more than enough for me. The price was also great. I was very surprised at the amount of storage units they had at this location. Having two elevators and many push carts to move items is a great bonus also. The staff was very helpful during the registration process. Shah showed me what I needed immediately and I was in and out in no time. I am glad that the location was less than five minutes from my home.
May 19, 2014
Google Public Storage Erin Ferraro
Never had to worry about my belongings at this place. Excellent location, easily accessible. Always clean, climate is well controlled. Never too busy - easy to find a parking spot or pull up your van. The staff has always been friendly when I've gone into the office. It may be pricey, but I've felt like it's well worth it for the peace of mind that your belongings are safe.
May 11, 2014
Google Public Storage Yahshabel Baker
love this storage ideal location easy access to and from facility and easy access to the storage space itself. I would never trust my belongings to any other storage facility public storage is truly the best storage facility around.
May 8, 2014
Google Public Storage Cynthia Baldo
Deepmala has always help me every time. I just got s second unit and the service was excellent. Scott the other manager was very friendly, talked to me while we did the rental process. Great all around.
April 18, 2014
Google Public Storage mostfa habib
Awesome service :)
April 8, 2014
Google Public Storage Sumontita Disayawathana
Deepmala and Scott are the star! They are very helpful and help me get the space very easy!! We get everything straight in minutes. Thank you!!
April 1, 2014
Google Public Storage Chyanne DeBose
My experience at this location was spectacular! I had previously visited two locations in the surrounding area before coming to this location. I would have to say the service and conditions of this location far surpassed its competitors. Silas, Deepmala and Scott were all such a great help and made me feel secure in my decision. They welcomed us with warm smiles and great assistance and I would definitely recommend this location to my friends.
March 21, 2014
Google Public Storage Ada Uyghur
Deepmala . What a nice service !!!
March 18, 2014
Google Public Storage Dorians Quiroz
Great Experience, very helpful!
March 15, 2014
Google Public Storage Chris Wilkinson
Awesome move in experience; Deepmala was extremely helpful!
March 15, 2014
Google Public Storage Roberto Llames
Great experience dealing with Fatima and Deepmala. They were very professional and very courteous and supportive. Highly recommended.
March 13, 2014
Google Public Storage Emily Olson
March 8, 2014
Google Public Storage Kevin Tran
Fatima and Deepmola were very helpful, they made my move alot easier. They space is clean. Totally sastified
March 6, 2014
Google Public Storage Kim Warner
It was great service with the property manager! It was a good experience.
March 3, 2014
Google Public Storage Rob Veale
Wonderful People - Qasim is a new employee but went the extra mile to make sure that all my questions were addressed. I was probably a great trial customer for her because I had so many questions. Very competitive rate - well . . . until it changes I'm all about transparency, putting the customer first, and being open and frank -- I'm not sure the Public Storage Web site is as transparent as it could be. Of course this might also be true of other property storage companies but I haven't been to their web sites. I've never rented a storage unit before so what would I want to know? - bring a lock or buy one of theirs - I guess when you rent you have to put a lock on the unit the moment you rent - I don't know why, perhaps there is a fear that someone will steal your unit or maybe Public Storage just wants you to buy one of their locks. I've noticed this is NOT the case at other storage companies. Anyway, this was something I was forewarned about because my friend thought it was so odd as well. - know your insurance requirements - I haven't confirmed this but I think the Public Storage Policy is to shift every bit of risk they can to you -- which includes loss - and if I read things correctly, they even want your insurance to pay for the loss even if it is caused due to their own negligence. So ... You have to have insurance, if you don't they will sell it to you -- contact your own insurance company first and figure out if you are covered at a alternate storage location. I guess you could also shop elsewhere for insurance. - will the unit be the size advertised - probably not, most likely smaller. I guess I shouldn't have been surprised that it was contract - size is only approximate and may vary. I'd actually like to see a breakout of every unit just so see if they are all smaller than what is advertised - Wouldn't it be nice if that were not the case. How hard would it be - in this electronic age - to advertise the actual dimensions of the unit? And how hard would it be to identify other oddities with particular units - like the fact that the unit might have a utility bundle running through it which takes up part of the corner of the unit. - how long is the price that is quoted going to last? Wouldn't that be nice to know when you are looking at the web site. Well after a few phone calls, I determined that you should get a 6 month guarantee on the rate and it would not be out of the realm of possibilities for the rent to increase by as much as 30 percent. I was willing to pay a year rent, in advance, at the rate I found on the internet but apparently that is not in the policies that are aloud. Personally I think six months is way too short. Does that make this Public storage a bad choice? No, I was very pleased with the rate, I thought the people working here are very professional and helpful. The challenge for customers continues - let the buyer beware. Knowing the rules can help you to deal with these different corporate policies. Would I choose this location again - in a New York second as long as the rate is competitive.
March 1, 2014
Google Public Storage Chuck Jones
Deepmala and the rest staff are always very friendly and willing to help if need be. The facility is always clean and well lit.
March 1, 2014
Google Public Storage WDMARA
Had good service, deep mala helped me and it was good service.
February 27, 2014
Google Public Storage Karen Halstead
I have rented a unit with this property for over five years. The staff has always been most courteous and helpful. Recently, I moved to a slightly larger unit and was helped by trainee SIM and her manager Deepmala. Both were very pleasant to work with and could not do enough to make sure my visit went smoothly. The paperwork was completed in minimum time and I was able to move into the new unit the same day. Thanks Deepmala! Keep up the good work SIM! :) Dr. Karen Halstead
February 27, 2014
Google Public Storage Jorge Zurita
Deepmala was very helpful and quick with the paperwork.
February 25, 2014
Google Public Storage Bio. Mech. Spec. Evan
It was great! Helped me get my boxes to move hassle free!
February 22, 2014
Google Public Storage bill swasdiburi
great customer service from Huma and Fatima both are great
February 19, 2014
Google Public Storage Wendy Almazyed
Deepmala has provided 5 star service for us and we enthusiastically recommend her and her location for anyone's storage needs.
February 12, 2014
Google Public Storage Michael I. Ross
Been here storing for a long time and get great service every time I come here. Facility is clean and very well kept. Deepmala is always very helpful and knows me by name. Awesome.
February 12, 2014
Google Public Storage Beverly Mozazami
Great job deepmala service is awesome
February 12, 2014
Google Public Storage Stephanie Young
Very good and friendly. Deepmala knows her business
February 7, 2014
Google Public Storage Luis Caceres
February 4, 2014
Google Public Storage Diane Hurd
The staff is great. Always responsive and very helpful.
February 3, 2014
Google Public Storage Peter Hu
wonderful service with Fatima. She made everything possible for a difficult move. Thank you public storage for saving my life
January 30, 2014
Google Public Storage Ajaratu Koromah
Deepmala is a wonderful person. I have had this storage since 2005 and I have very please and impressed with her professional and courteous service. Only hope other can emulate her talents.
January 29, 2014
Google Public Storage Carlos Otoya
Deepmala has been great since the day I moved in. She has helped me find the right unit. I came today to buy boxes and again received great service.
January 28, 2014
Google Public Storage Harris Vazquez
The facility is clean, safe and every staff member I've dealt with has been extremely nice and helpful. Would definitely recommend this site if you were looking for a storage unit.
January 23, 2014
Google Public Storage Ariel Sandoval
Information was great
January 23, 2014
Google Public Storage Angel Rivera
January 22, 2014
Google Public Storage Premkumar Anandaraj
The offer that I got from this location is really good. Its relatively cheaper and the location is also very good. The staff member in this location are very customer friendly, especially Deepmala, Fatima and Clinton. They have very good knowledge about their business and their customer needs. They maintain the units very clean and I personally saw them cleaning the unit so often. I would love to recommend this location to my friends.
January 20, 2014
Google Public Storage Daniel Chin
Convenient, secure and clean. What else can you ask for, beside friendly staff? Oh, they have those too!
January 20, 2014
Google Public Storage Jonathan Dela Luna
January 18, 2014
Google Public Storage Robert Jones
Went to open my unit and discovered to door was jammed. Fatima & Deepmala took the time to get a ladder and help me free the door. I really appreciate the help!!!
January 17, 2014
Google Public Storage Stenia Ramaekers
The staff and services has been amazing at this location! They worked with me on any requests and helped anytime I needed. Would highly recommend renting here!
September 21, 2013
Google Public Storage Robert Bosworth
Was recently locked out of my storage space when I lost my keys and needed to get in to get some things before going on a trip. The staff contacted the manager who agreed to come in and cut the lock. After arranging a time to meet, the manager waited even though I was running late. Hats off to the Public Storage team at Gallows Road for top notch service and kudos to Shandi & Deepmala for coming to the rescue.