Public Storage Self-Storage Units at 201 S Jim Wright Fwy, White Settlement, TX

I am not happy with there service anymore. There carts are never around and the door is always broken. Their prices went up in storage. I’m trying to find another store so I can get my stuff out of there as soon as possible. I’m not really happy with them anymore really disappointed because they really did up my rent on my storage a lot and I’m not happy with it I’m just happy I can afford to keep it but I’m still not happy with the situation at all.

Nevada was awesome. Very informative and helpful. Best customer service! Highly recommended!!

They finally fixed the doors or else it would be one star. The doors are constantly broken, which makes the hours almost unaccessible if you have a 9 to 5 job. This is out of their control if some idiot crashes into the door with their truck. However; slightly extended hours, and potential discount/credit would be nice.

They have banking hours so it wasn't really convenient for me being a night owl. The lady was friendly inside, informative and to the point. It's clean, new and nice... however, one way in which if it's busy, you're going to be crowded inside. The elevators are a headache having to enter a code every single time you go up to your locker. The elevators have 2 parking spots, maybe 3 in front of them which Is also in front of the doors going inside into the stairwell . This makes it difficult to bring down furniture on top of the elevator. They have a dolly you can use to buy only 1 by the elevator so if you want to use it, you may be waiting awhile if someone else is there. I only stored a few items and it was such a headache just getting the 1 load up, I cleaned it out a couple weeks later and that was it. I'll look for something with easier access next time.

I buy storage units at auctions one I purchased other it was free. It went good went to pick it up. Next day I went but the elevator code wouldn’t work and I went to ask and Nevada said I need to clear one out first in order for her to open it which was dumb I purchased one and the other one was free. I went again and told her I need it to go up there since am trying to clear it out after the hours. She then decided to give me a code I did a trip on the 4 floor but after it was 6 the code wouldn’t work it just said please see your manager when obviously it was after hours when it was closed my mom stay up in the 4 floor waiting, my bf and I in the first floor . I told her it wouldn’t let me go up there so she decided to bring everything on the elevator by herself which was stupid if NEVADA did her job correctly this wouldn’t happen. Plus she said the code she first said it would expire on that day at 9 and I told her I had the storage for 48 hrs which was barely the first day. It happen on august 25 around 6 pm y’all can see the cameras. It was so dumb everything how she wouldn’t let me go to the unit cause I needed to clear one out if I had still one day left. YALL NEED NEW PEOPLE WHO ACTUALLY DO THEIR JOB CORRECTLY. my mom really had to do all that, just cause she said it would expire on the 25 the code at 9. All she said sorry what that going to do after all my mom had to go thru.

I was able to get an appointment and a storage shed on the same day, had great customer service from Nevada, she walked me through the whole process and explained everything before I confirmed my information and throughout the policies parts.

Started out great but upon moving in the enter gate does not work, the back gate is the only one with access to the units so when the office staff closes so does the gate at 5:45. Mind you I don't get of til 5:30,now I'm speeding trying to make it before the garage door is closed and locked. I've been stuck out for days when I rented I was under the impression I'd be able to enter after hours.... NOT‼️ THERE NEEDS TO BE SOME TYPE OF COMPENSATION

This place has gone to hell since Public Storage took over. The staff is rude and either an elevator or gate is broken constantly. On top of that they have raised my rent over a $100 in less than a year since they purchased it from All Storage. Not to mention my neighbor has been robbed not once but twice. I'm not even sure how that happens. I urge you to look elsewhere for a storage unit there are plenty of other options.

Horrible run place doors never workights out my TV got broke because of this and nothing was done

The facility is excellent and the staff has given professional service but they continue raising my monthly rate doubling my original monthly rate! That's approximately 20 times higher than the rate of inflation over the same period of time!

Nevada is wonderful! So very helpful.

Nevada was so helpful with helping us select a unit, helped us change the move in date, and was just overall very helpful and friendly.

The manager at this facility is very rude and has the nerve to rush you out of the storage before closing hours. I was at my storage waiting for my son to come help, it was not quite closing time and she was refusing to let him up at approxiamately 4:45pm. The sign states 5pm not a 4:45pm. Not only did he have to explain to her why I needed his help on our way down the in the elevator she made a smart comment, sayint you needed him to carry that. First of all this is not her place to say anything of that nature and second I or no one else for the matter should have to explain to her what and why we needed to do anything. I explained to her I had major back surgery in 2020 and have many restrictions. Public Storage please train all employee's that it is not polite nor is it any of their business why and let them know not all days will you get off on time. Signed, Angry Teenant

The monthly rental cost just goes up and Up. In a year it almost doubled. Constant issues with the access doors, they are broken more than they work.

Nevada at public storage really saved the day for us with her extra effort. SERIOUSLY! I would give way more than 5 stars if I could. THANK YOU SO MUCH MAAM.

Raylene was very helpful and professional. Good sense of humor. ***************** I wrote the above post 4 yrs ago. A lot has changed since then. All Storage was bought by Public Storage. Rayleen who had been very helpful is no longer there. Everything is broken. The entrance door is broken so you have to enter through the exit door. The floors are nasty. Usually only one person in the office at a time. That's a problem. Today I gave my DL so that I could get a cart to unload stuff. When I returned to drop off the carry and get my DL back, the door was locked and no one was in the office. This is not the first time this has happened. No sign saying when they would return. I called the number on the door, and the number in PS emails. I really needed my DL back. I didn't want to drive off without my license. I felt like I was being held hostage. When the woman finally returned 30 min later she told me I "shouldn't have taken a cart if it was so urgent". Very nasty. Why would I not take a cart when I'm unloading stuff. How stupid can you be! Horrible customer service. Not worth it with major price increases recently. Services have gone down while prices increase.

Nevada was wonderful! She went above and beyond for my mom and myself. This is what the 5 star is for on the other post under my name. Now as far as the facility I have a few complaints. 1) they don’t tell you you have to get the $15 insurance until your checking out. The girl on the phone didn’t tell me that. She should have before I agreed to hold the unit. 2) you have to get their $25 lock. That wasn’t mentioned to me either it’s a great idea but $25 for a lock! That’s too steep. 3) I wasn’t able to use my own code I had to use their generated code. I ended up spending more than I wanted to due to all these unmentioned extras. 4) they don’t have a security system and the gate was broken so we have to come in during the hours Nevada works. I reposted this review with the appropriate review for public storage.

Nevada was wonderful! She went above and beyond for my mom and myself. This is what the 5 star is for. Now as far as the facility I have a few complaints. 1) they don’t tell you you have to get the $15 insurance until your checking out. The girl on the phone didn’t tell me that. She should have before I agreed to hold the unit. 2) you have to get their $25 lock. That wasn’t mentioned to me either it’s a great idea but $25 for a lock! That’s too steep. 3) I wasn’t able to use my own code I had to use their generated code. I ended up spending more than I wanted to due to all these unmentioned extras. 4) they don’t have a security system and the gate was broken so we have to come in during the hours Nevada works. I am going to repost this review with the appropriate review for public storage.

Kailey was very helpful & knowledgeable with the whole process.

Nevada was extremely kind and helpful

Amazing experience with Nevada. She did a great job helping me resolve some issues and get our storage space in order.

Kaily was such a helpful and friendly staff. We are very satisfied with her service

Do not waste your money on this place . Good luck getting a hold of anyone to help you with anything. Doors stay broken so it causes congestion trying to get out. Also major price increases. Would never recommend .

She was so helpful with what we needed for storage. Great customer service!

We all know moving can be very stressful. I came in to change my unit, I didn't know if I had the right size. The customer service from Nevada was phenomenal. She was polite and caring, she made sure I was comfortable with my choice. Showed me my unit and explained to me how everything works. I am very satisfied with my choice. She was amazing. We need more customer service like her.

Visited today to help a friend look at her new space and see if she could fit everything in there. Nevada was so helpful and delightful. She knew all of her info, took her time to show us the space even though it was so busy and she was the only one there. We agreed if you know how to play Tetris, the spot would work for my friend. So glad Nevada was there to assist us with all of our questions.

Extremely professional customer service was received from Nevada if she couldn’t she provided a solution im glad she is there

Today was Ms. Nevada’s first day at Public Storage. I first met her on the 4th floor when she kindly came to pick up a bucket that had fallen from my cart. When I arrived at my unit it was locked and apparently was occupied. Ms. Nevada quickly went to the office and reassigned me to a new unit. I’m very grateful for not only her great customer service, but also her kindness and the fact that she sings while working.

We purchased this unit so we could move items over the month and not be completely rushed! It has been a COMPLETE chaotic mess EVERY trip! The exit gate has been broken every time. Having to back out of the unit with a trailer plus everyone else trying to unload is definitely not ideal. Also don’t go off their access hours listed they close at 5:45pm vs 9pm due to the gate not working. All together this location is VERY unorganized and definitely an inconvenience!

Visited this place with my daughter and I felt safe walking through the place and I like the fact that there are elevators.

No one on site while open, back door hasn't worked since February. Too bad because I've used the one off Camp Bowie was great.

They were kind and helpful. They were very knowledgeable and just plain nice to be around

Patricia was pleasant and helpful! Great experience

Greats customer service. Fast and easy to rent a unit. Ask for Patricia and she will help you setup the app login and even show you your units location. Absolutely great customer service all around.

Excellent service, location, and employees

Clean place

Patricia was a lot of help Ty for all kindeness

Christian was excellent , he showed me the unit before I made my decision to get right size and made everything quick and easy . Was in and out , nice and clean location.

The person who should be available is not available. I have been at Public Storage since 5:30 pm 05-04-23.

The staff at this location is great. Patricia was very helpful and made a stressful moving day much easier. Glad we chose to rent here.

Patricia, the manager, was extremely helpful and patient, making for a great start to using this facility, Public Storage, 201 Jim Wright Frwy. I appreciate how friendly and informative she is.

Patricia went out of her way to help me today and I really appreciate it thank you very much

Fantastic experience with the rental of our storage space. Patti was the best. Wish the elevator door stayed open longer than 10 seconds though!

The mgr here was so pleasant and helpful. She's very friendly. The location is very well kept and clean. It was a very enjoyable experience. Thanks Patricia!

Very clean, I was surprised since other storage I have used didn't seem to care. The office was nice and friendly when I rented my space. I'm giving this place a five star because they seem to have the attitude that they actually care instead of just wanting money.

Vickie was such great help and really professional. Explained everything to me, very great customer service! I would definitely recommend to all my friends and family.

The access hours on the website says until 9 p.m. that is false. It's 6 p.m.I needed the late hour. The facility is nice and very well maintained. The office staff are great and super nice.

Vickie was the rep that helped me and she was fantastic! She even had a hurt ankle and went above and beyond to help! I highly recommend!!!

Excellent customer service, very clean and easy to load and unload

Do not whatever you do use this location to store your stuff. They change codes to get in and out like they change underwear. The elevators are broken you try to use a cart and they’re gone or they’re stolen. This place is a joke and then they wanna raise the rent every month…..get out and don’t ever come here if you want good quality service..

Clean with plenty of room for all your stuff

Love seeing Raylene . She’s our favorite

I just rented a space online. Checked it out today and put my lock on. So far so good. The attendant that was on staff was really helpful and very pleasant to deal with.

Raylene has been so nice and helpful and the best customer service I would recommend this storage facility to anyone not to mention it’s always clean! Great job Raylene!!!

Raylene here is amazing and very helpful.

Thank you Raylene for the great service.

Raylene was extremely polite, patient and helpful! I feel very comfortable and confident storing my belongings knowing she is at the location. Thank you!

Raylenne was awesome today thank you for the excellent service

Raylene is amazing helped me get everything set up for renting a storage. Checked on me to make sure everything is going good. She has awesome customer service !

This is great place is access to get in raylene is always willing to help at all times I love her service

Relene is amazing!

Our family has several units in the building Raylene has been kind, courteous and helpful. I've referred people there because of her. Now, if Public would only add more carts. There's only 2 left in a full facility.

Great place to store . Thanks Ralene !

Savannah was very nice and helpful.

Raylene at Public Storage Whitesettlement was the Ultimate salesperson, mighty fine job She is highly recommended.

The people that work here were great when I moved from out of state and when I moved out of the facility. Raylene went above and beyond to make life easy. When I need storage again, I’m calling Raylene!!

Great service, Savanah was very helpful, I am very grateful!

It's good but no one was there so I paid on phone thanks i been there a year and I have no problems

Tricia and Raylene are the best! I recommend renting from this Public Storage.

Raylene was absolutely wonderful! Great customer service!

Recently just purchased a storage unit here. The site manager made sure to keep me well updated on all required tasks before move in. Also special shout out to the district manager Ryan for going above and beyond his customers! If you have any questions or concerns, there’s nothing he can’t answer or fix.

Increased rent not by any small increments, but by $50 an month, and changed hours so that you can’t access your unit unless you take time away from work, or go early on a weekend. You have to get out to enter gate code. The pad is on the gate itself. You can’t leave without getting out of your car, and putting a code in the gate. It doesn’t automatically let people out like everywhere else does. I’m pretty fed up at this point.

Easy to get a storage and the best customer service ever. Raylene was amazing.

Extraordinary customer service, Raylene goes above and beyond to make sure the rental process goes smoothly and is completed. Very clean facility. Thanks for everything.

I had a wonderful experience here. Natalie was so informative and nice. The customer service is great! Update: this was for the previous company that owned the building, ALL STORAGE, not public storage.

This place is awesome

Raylene is the most charming wonderful and sweet woman that I’ve ever met in my life, every time I see her she’s always got a smile on her face. I only rent there because of how great her customer service is. I will highly recommend her to all my friends and family!

Only good thing i can say about this place after 2 months is , its clean. Everything else is terrible. Gate codes dont work. Feels like it opens whenever it wants. Elevators go down every other week and theirs no way to go up or down without em. Office is unreliable as it also has its hours whenever it feels like it. First ever storage unit I've had and cant wait to already cancel with them.

Storage is clean and well lit. Raylene was super helpful and answered all of my questions and made sure I knew what all needed to be done and where my unit was located. Excellent service!

Trish was great! Great service and security

Multiple unit renter here! A+++ customer service - thank you Raylene!

Wow, this is the best ran storage place I have ever used. Raylene is absolutely precious and always remembers my name, asks about. I dont her very much, but she treats us like family and you can't put a dollar value on that. If you got stuff and need a hole to put it, they're boxes are the best.

Raylen is the best 🙌🏻

Great expirence ask for trisha

The staff is so helpful, thank you so much raylane! We’ve had to use these units on two separate occasions, and will continue to use them as needed.

Miss Raylene was the best!!!!!

Raylene was awesome to deal with!

Raylene is A1!! Best service we have gotten. Absolutely loved my experience. Answered all questions and makes you feel good about storing your property! ❣️ Thank you!

They keep the place clean and you will never have to look for carts. Raylene made the transition of moving in effortless. Honestly, all the ladies there are caring and have great customer service.

I love the ladies at All Storage in Whitesettlement...always on point and helpful...

Susan and Raylene were amazing and so helpful best customer service I've seen in years!!

I love how clean the facility is and how professional raylene is very helpful.

Great customer service, really helped us out in the middle of our moving process!! Go see raylene. She was so nice and helped us get in quick and get our process going.

Tricia and Raelyn were very helpful and friendly so I could get my storage unit

The customer service, and the humor of Raylene made it an easy choice. #funwithstorage

Helped a friend. Storage facility is large and secure

Raylene provided the absolute best customer service for me on a day that was absolutely hectic and exhausting. The facilities were very clean and well managed as well so I am very pleased with this All Storage location overall. …and thank you again Raylene your kindness was much appreciated.

Great Facility...fantastic staff great meeting Ragland today she was AWESOME!!!

Best ever thank you Raylene!!!!!!!!

Raylene was so very helpful and delightful. She helped me find exactly what I was needing. Would highly recommend this storage unit facility to others.

Raylene was extremely helpful. She is Very communicative and really took care of us in getting a great storage unit. I highly recommend this place!

This was an awesome experience I really like the worker and all the info I was getting in this place 😀.

Raylene was very helpful and came right over to us to help. She rocks!

Raylene and Trisha

Raylene was absolutely fantastic! Great customer service! Thank you for making it a simple process!

My experience at All Storage White Settlement was absolutely amazing. Raylene was great, she helped to secure my unit and all other accommodations as well. I would highly recommend anyone to go there. The customer service Raylene provide was definitely FIRST CLASS!!!

Raylene was fantastic and welcomed us with a smile. She helped us quickly and she is very efficient. We just moved from Indiana and very happy we found this place. The facility is very clean and secure.

Vanessa is very helpful.

I love my experience there great customer service I will always use them . The lady vannesa was amazing

Raylene and Vanessa hooked it up! Killer deals, and crazy low overall price!

Raylene did great service today. And helped me quickly. ☺️

Vanessa was amazing and super helpful. I'm really glad we decided to store here.

All storage is great! The staff are cheerful and super helpful! Ask for Vanessa! She’s the best!

Vanessa did an amazing job! Excellent service!

Great place, just not the greatest of hours to access your belongings unless you live out work close by

Vanessa was the best to work with best ever. Thank you so much.

Thank you Tricia for helping me today!! I am excited to have somewhere I can safely store my belongings. Very clean! And the staff is friendly and helpful. Great experience & would highly recommend

Vanesa was amazing and super helpful

Raylene has been extremely helpful, courteous, professional with my experience at All Storage - White Settlement. The stalls, and hallways are kept clean. I would definitely recommend All Storage for your storage needs.

Great location, great staff, great storage units! Highly recommend.

Highly recommend this place to store belongings! Vanessa is so helpful and kind. She’s definitely helpful! Come see her.

I had a great experience at the White Settlement location! Vanessa helped me to identify the right size unit and worked hard to make it happen! I can’t recommend this place enough!!

Great service from raylene thank you

I recently had to secure a storage unit for most recent move to Fort Worth. I came across All Storage @ White Settlement. I’m so glad I came to this location and rented a unit today. Not only was I able to get two months free but the service was amazing and the unit was the perfect fit for my needs. I’m so thankful for the customer service that I received today. I’m looking forward to moving my things in tomorrow. Thank you so much!!!

Vanessa and Raylene were so helpful with my my storage needs and with my phone :) thank you so much ladies

I like running in there and getting moving material they have great moving supply's. But they don't take cash so be prepared.

Stacy and Darlene were great and helped us out.

Raylene is the most helpful person while I was looking at storage units! She took me around and showed me all the different types of units that were available. Very nice and helpful!

Vanessa and Raylene were so great and helpful this morning. Happy I choose here.

Raylene was great! Very helpful & patient navigating me through this process. Moving can be stressful so I'm grateful for any kindness involved in the process!

Nice and clean

Great place to store your belongings. Able to pull-in out of the weather, they always have large transport carts available to use, highly recommend.

Very informative, and quick and easy process

Great customer service! Amber was very knowledgeable, answered all my questions

All Storage in White Settlement is a great storage facility. Drive thru, parking protected from the weather, helpful + friendly employees Tricia and Amber, are things that make this place awesome! Thanks y'all.

Great climate controlled facility with very reasonable rates. Staff was very pleasant as well!

Raylene was a superb employee and made getting our new unit easy. Highly recommended place and and awesome people.

Raylene was great!

Vanessa was very helpful if i ever need a unit again I’ll be going back to this location just because of her

Staff was awesome

Vanessa did an amazing job! Will always use this storage when needed.

I recently rented a 5X10 storage unit and was very impressed by the cleanliness and ease of getting a unit. The facility has elevators and large push carts to easily transfer my items for storage from my car into the storage unit. Even though it was a 107° that day, the entire storage facility was not above 80° and I barely broke a sweat!! Thank you Raylene for all of your help!! :-)

If you need to store a house full you can

Raylene was excellent help getting a storage unit set up.

Excellent service! Vanessa helped us find the best unit for my situation in just a few minutes. Will be recommending this place to friends and family.

Rayline was excellent and stayed alittle later so I could get moved in after arriving from a cross country move! She got me set up in the room that fit my needs and everything went smooth. JCGriff

It took us a couple days to decide on the storage unit at AllStorage, but I’m glad we did. The customer service was outstanding and we were allowed to tour multiple units to see which one we would prefer. Directions were clear and easy to follow, and they got us the unit we wanted even though their internet was down! These ladies exhausted all means possible to ensure the best customer service.

They only have one elevator working, other than that it's a storage.

I chose this location due to its accessibility and distance from where I was moving from to moving too. Raylyne was amazing at helping me over the phone and in person in getting the unit size I would need, answering all my questions, and generally being super sweet. She really helped a stressful time not feel so overwhelming.

Close to home. Great prices. Vanessa was very helpful in the office.

Raylene was fast, knowledgeable, and courteous. Storage units are clean and climate controlled.

All storage is great. Price is right and they don't raise it like other do. The only complaint I have is the need to provide proof of insurance every year. If you don't provide it they charge more. I catch this because I refuse to use autopayments. Overall a good place. Staff is nice and the access is easy. We are glad we moved to them.

Vanessa was great and able to do everything from that phone while I sat in my car. CoVid savy!! Thank you!

Raylene was helpf6doing the reservation and vanessa with my rental

Tricia is great and the process was easy to get a unit.

Raylene was WONDERFUL! She was very helpful, kind, and took care of our needs! I wouldn't have anyone else take care of my storage needs.

Trisha was so helpful in getting size unit at the right price in the right location! Very clean premises!

Raylene was great assistance today .Great help

Raylene and Vanessa provided great customer service today. The entire process went smoothly. The facility is well kept too.

Had a great experience with Vanessa she has been so helpful in my years of having my storage unit. Keep the good work up

Vanessa is awesome she helped me out a lot more than expected and in my time of need. Pricing was just right!!!! Thank you all.storage!!!!

Very fun experience with Raylene & Joan 🌺

Had a reservation with a different company but came to this one thinking it was where I had the reservation but when I met Raylene and Joan I had to get a unit here because I was having a bad day and they made it so much better and the facility is clean and neat love this place!!

Good customer service and really helpful in the office. Wish they had long/later access hours but overall nice place for storage.

Raylene has awesome customer service skills. I recommend her and this storage location to everyone. Ask for Raylene personally, you will be taken care by her super attitude!

The staff here has wonderful customer service. Raylen was super helpful and showed me several units until I was able to find one that was perfect for my needs.

Very friendly and helpful!

Quick and friendly service very grateful for vanessa and trish.

I have had my storage unit for a week now. This is a well kept storage facility!! I was a little disappointed when I found out you are only allowed to access your unit during hours of operation. The ladies I encounter were very nice to allow me to get all of my things in my unit after getting a uhaul late. I know they stayed well past their time and that can be frustrating. I really appreciated them for doing that because I didn't have anywhere else to take my things.

Raylene provides excellent service

I'm not normally a person who would leave this low a rating, but my experience with Vanessa was unacceptable. To be fair, let me list the good first. I've rented a unit here for nearly three years without any issues. Place is clean and well maintained. Raylene has always been very helpful. Now the bad. I will be canceling my lease for one reason only - based on the way Vanessa handled a billing situation with me today. She was discourteous, ingenuous and confrontational. I provided proof of homeowner insurance, yet she was reluctant to provide refund of charges on my account. I was charged twice in five days. I have brought insurance proof in the past, but when asked where it was, she stated she threw it away because it expired either in November or December. My policy runs July to July. So I knew that wasn't true. It went downhill from there. There are other storage options available and I will be pursuing that option in the near future.

Vanessa was great and super helpful. Very much appreciated. Thank you.

Raylene was very helpful. She answered all my question and some I didn't even think to ask. Quick and efficient.

Sudden need for storage unit 1hr before close. Went online and reserved a unit and when I got to the facility and Raylene in a snap, had me in my unit, honored my AAA discount, showed me to the carts, helped me move the carts to the elevator and was a dream of help. Thank you Raylene!!! You were agreat help.

Raylene was super helpful and made my experience quick and easy. Thank you for incredible customer service, and for the smile.

Vanessa was very helpful prompt n polite

Service was excellent! The two ladies who took care of us were wonderful, personable and very knowledgeable. Highly recommend this storage facility.

I was a very pleasant experience and the staffs were very friendly & accommodating.

Raylene was awesome, come check her out.

Raylene at All Storage help make my move to Fort Worth as easy as possible.

I've been renting All Storage for over 4 years .

I have been with this storage facility for over one year now. I do not leave bad reviews often, however it has been multiple times now that we come to our storage unit and it is closed early. The hours are clearly posted. Close of business is the time posted -- this is what we pay for on a monthly basis! Closing 15 - 30mns before posted closing time is unacceptable business practice. Auto draft was a must upon my storage unit request--which takes payment out with no issues or delays. If I paid "just after the date of payment" it would be unacceptable; this also applies to the hours. I will sumbit a complaint with all dates and times we have attempted to access our storage unit & the workers have closed early to the corporate office. This is absurd!

Great place very clean and friendly

was fast and customer service was great easy access and there was always a dolly yo use would highly recommend this storage facility to anyone

Spoke with Raylene, she helped me with all of my questions I had. Great experience!

Fantastic staff and great, clean facilities! Vanessa and Rayelene were perfect! Great customer service, gast and efficient in all they did!

Wonderful people very helpful.

Vanessa was super helpful with getting our unit set up! Very nice and made the whole process smoothe!

We are selling our home and decided to inquire about renting a unit at the All Storage Facility in White Settlement, TX, which is near our home. There, we met Raylene, who assisted us. We found her very professional, personable and helpful. She answered our questions promptly and exactly, and after showing us several units to choose from, we decided to immediately sign-up for a unit. We enjoyed her enthusiasm and appreciated her commitment to satisfying our needs. Frankly speaking, she convinced us “this is the best storage facility in the area.” In retrospect, we know we made the best decision by choosing this facility, and we’d recommend to anyone looking for storage space to contact the facility. We enjoyed our experience working with her. Great job, Raylene.

Vanessa was astounding. Great customer service.

These ladies took good care of me & my stuff for an entire year. Thank you!

Worst place ever

I would like to say u have a great staff member named Raylene. She has been so helpful and has a lot of patience.

Vanessa is amazing! Top notch customer service.

Absolutely amazing! The staff is like family to me! Climate controlled storage at amazing rates with amazing staff! They know and refer to me as a person rather than a customer! 100 recommend this place to absolutely ANYONE no matter your storage needs!

Vanessa was the absolute best. Explained everything with detail super helpful.

I would have given All Storage 5 Stars if the website has worked correctly. We originally tried getting our unit online, but it wouldn't let us pick a gate code. So, we reserved the unit online instead. That was super easy to do and didn't give us problems. We went in the next day to complete the reservation. The people were very friendly and personable. The process didn't take too long and our unit was easy to find. Over all it was a very pleasant experience.

Raylene is the best! Always professional ! Always a great source of information and a pleasure to work with! Lease with ease!

Wonderful service and excellent facility. I highly recommend speaking with raylene at the front desk if you need any help what so ever.

Staff was very polite and friendly. They were also super helpful and gave a lot of information regarding how everything works. Overall appearance of the facility was very clean.

Vanessa was such a great help super fast easy contract. Clean facility.

Great place, nice people...didn't have any problems while using their facility

Vanessa & Raylene was such a great help. Vanessa Knew exactly what I needed was quick with the rental process.

Vanessa did a great job! Explained everything perfectly!

I have never had any problems with this storage. I came in on 9/1 to get another unit, now renting 2, in order to make my upcoming move easier. Rachell was very helpful, friendly, and efficient in finding us a unit on the same floor as existing.

We have had a unit at this All Storage location for close to two years, and have been extremely pleased with the customer service, and with the condition of the property. Today, we went in to secure an additional unit, and Raylene was extremely helpful, and was able to help us with exactly what we needed! Thanks for doing business in a professional manner, and for your friendly demeanor :)

Vanessa was very helpful in explaining thw options and pricing without pressuring us to use them.

Trisha was amazing! She was so friendly and helpful and the prices are great! Plus, with the one month free, that makes it even better. Have rented here once before and am just as happy the second go around!

Raylene was very helpful with helping me with my unit. The process was simple, and Raylene was very sweet.

Great service! Vanessa was so helpful and kind! She was very detailed in explaining the different options in units. The store was nice n clean. Everything went smoothly and we got exactly what we came for! We are happy customers!

From the time I walked in Vanessa helped me find the storage unit that was the best fit for what I needed! She was able to answer all of my questions and provided me with all the information I needed to get my things moved in quickly. Highly recommend this location. It was nice and clean!

The facility is very nice! High definition cameras, lights, and on site management make this place the best. Vanessa was very helpful and through during our initial visit. I would highly recommend this storage facility above others.

I met some of the nicest customer service people yesterday 8/8/19. I'm happy to keep my stuff here.

Vanessa nos udo mucho muy amable. Good storage.

So thankful to Raylene for taking care of us at the White Settlement location! We’re very satisfied with the service!

I liked the environment as soon as I walked in. Raylene was very helpful from start to finish. Showed us around and help us find the right unit for our belongings.

This is my second time storing my things at this facility and Raylene is so professional and friendly and is so patient and the facility is clean as always and I recommend this place to anyone that needs a storage!!!

Vanessa and Trisha are GREAT! Very nice and laid back. I recommend this place to everyone looking for a place to store your stuff

Vanessa was super friendly and expidited my transaction quickly. This location seems very clean and secure, and the customer service is stellar.

Good storage facility. Climate controlled and kept up very well. Might be really tricky getting larger items moved around in some of the hall areas upstairs. All in all very nice at an ok cost.

Raylene was great and she helped us find the perfect storage unit with no problems! 😊

Raylene is the sweet, friendly person she make me feel right at home..

193/5000 very easy to rent a space, the prices are competitive and the place very safe to store things, Raylene was very kind and she explained the rules of the place. I recommend this place

Good facility, friendly knowledgeable staff, some disappointing admin policies, no dumpster available, not open late enough to get things done after working all day....

Raylene was awesome. Very accommodating, knowledgeable and friendly. The units available are are secure and safe. I would definitely recommend if your looking for a storage unit.

Vanessa was of great help to me, more than I can say. I would recommend this place to anyone who needs the extra help and wants to save time and money.

Awesome place

Raylene was absolutely fantastic, above and beyond.

Just rented a unit from here, Raylene was fantastic.. if you need a storage unit this is the place to come

Raylene was awesome & so helpful in selecting the right unit. Very knowledgeable. Thank you All Storage!

Very helpful! Facility is clean and secure!

Great service very amazing people Vanessa was very helpful with everything

I have had the most excellent and amazing experience with Raylene. She takes care of her customers. She went above and beyond in customer service. I appreciate her and how she conducts business. I would recommend this facility to others. She is asset this company.

Raylene was very friendly and helpful, making the process easy. The facility is clean and well maintained.

Raylene did a wonderful job helping us out. The place is very clean and everyone has been very helpful.

Staff is great! Raylene helped me find movers and gave me lots of useful information.

Vanessa was super helpful and the facilities are great/secure. Plus the price was competitive. Check them out.

The staff was amazingly willing to help answer any questions that I had. Raylene did an amazing job! I love her! She is such a doll!

Hired movers. Can’t access my locker because the office is closed until 11am. And no one is allowed in the facility. RIDICULOUS.I will be changing due to NOT HAVING ACCESS TO MY THINGS OUTSIDE OF A 9-6pm schedule. Office staff also rude if you come to facility within 30 minute of closing (i was only moving 2 flat screens....10 minute deal). They will tell you to hurry up, they aren’t staying late, and roll their eyes when asking for a cart.

Great place and friendly people! Very organized and easy to move items in!

Vanessa and Raylene were great from the moment we walked through the door! Vanessa explained everything in detail and was very knowledgeable about what exactly we needed. They both made us feel like we made the right decision. The unit was spotless, and easily accessible. Would recommend highly to anyone needing to use their services! Joe and Lynne Rodriguez

Elevator broken, flatbeds only available for rent, with my friends fifth floor unit it was difficult.

Super easy Super reasonable and Super pleasant experience getting set up with a rental space! Raylene and Vanessa Rock and thanks for making me part of the All Storage family!

Raylene at the Whitesettlement location is very helpful. Awesome !!! I would recommend this location and her specifically to anyone coming to this area. She is great !!!

The staff is great. This place is bomb diggity.

Vanessa took great care of me. Nice and clean facility. I like that you cannot get in after hours. I feel like it helps with theft.

Vanessa was helpful and knowledgeable during the move in process. Great place and clean.

I just left All storage with my new unit, Raylene could not have been more helpful and made the process easy. I highly recommend All Storage to anyone!

Friendly! Informative! Excellent customer service! Vanessa was extremely accommodating to my needs and took the time to get me into a unit that worked for me. %1000 would recommend!!

Laci and Raylene were very helpful and went over the various prices and specials on the units..I would def recommend any customers to store what they need at this location..

The Salazar's are very happy with the rates. Very clean and secure place. Miss Raylene was very informative and polite. I will recommend this business to everyone we do business with.

Laci and Vanessa where very professional and helpful really took the time out to make sure my move in would go smoothly. Explained the process and was helpful with my options for units, when you go in ask for them and they will take care of you

Great Customer Service from Raylane, willing to help get the best deal for our storage needs.

Vanessa & Raylene are the best and they are so friendly and care about their customers needs and the facility is so clean I would recommend all storage white settlement to anyone because going to this place you will never be dissatisfied. I will definitely come here in the future if I ever need storage!!!

Vanessa is amazing so much help love all storege

Good service and very clean.

Raylene was very friendly and super helpful. Storage facilities were nice and clean. Very pleased!

This storage facility is so bright and clean. Raylene offered excellent customer service when we rented our unit. She was friendly and knowledgeable, and had patience with all of our questions. Would highly recommend !

I was here earlier this afternoon helping a friend move. First of all the unit is clean and well lit. Secondly, they have dollies available to move your stuff which makes moving quick and efficient. We had some questions regarding changing our locker and the front desk staff, Vanessa, was friendly, extremely helpful and professional. I would recommend this business establishment without any reservations. Thank you Vanessa for all your help!

Great experience with Vanessa !!

Just wanted to say Vanessa and Raylene were wonderful and extremely helpful to me getting the right size unit for my needs. I highly recommend this facility to store your things very nice and clean good prices.

I've rented storage units in six cities across five states. This is by far the cleanest, most modern, and best well run facility I've ever used. "Raylene," (the manager on duty) made my rental sign-up experience quick, fun, and easy. She took the extra time to walk me to several units to help me pick the best one for my needs. I would recommend this facility to anyone.

This is the second time we have trusted this place with our belongings. We love it. Its super clean, with a very friendly and helpful staff. Special thank you to Raylene, who has always been so so helpful to us, she took care of everything for us!

Raylene went above and beyond to help me out and find me the options that suited me.

Great place !4

Clean facilities and curtious employees.... What else could you ask for... We'll, you can ask for Vanessa, She's very helpful.

Good

Raylene was very knowledgeable and she took her time and answered all my questions and I will definitely refer all storage and it is very clean thank you Raylene!!!

Veronica was very helpful in our deciding which unit was the right size and price for our needs. She showed us several units, and the whole facility seems very clean and orderly.

Great Secure Place.. Raylene was very knowledgeable, friendly and helped us out a lot.

Raylene & Vanessa were gr8t. Really understanding very polite and helped me make a stressful day a breeze. Thanks Lady!!

I was very impressed with everything about this facility and the staff Raylene was very knowledgeable of her job. Good prices, great deals. Who would thought the nicest building in White Settlement would be a storage facility!!

Great Experience. Lovely staff. Lacy and Raylene were just a couple of Georgia peaches!

Vanessa is one of the best managers I have dealt with in any PR situation and Raylene is so helpful and sweet they need a raise if any of the owners read this give them girls a vacation week or something top rated storage place I have ever dealt with

Raylene is the best, she did a great job showing me the different options to fit my need. Raylene gave me a great deal when I'd realize that I need a bigger unit, she waived the administrative fee since I just rent the unit last week. All Storage White Settlement has excellent customer service, clean and air-conditioned units. I highly recommend this place and working with Raylene.

Leanne was so sweet and helpful. The property is clean.

Locked in a storage with all storage. Raylene was awesome! She helped me get the perfect storage. She’s very nice and helpful. I definitely recommend All Storage and Raylene to help you out!

Raylene provided great customer service assistance in helping me find the perfect storage unit to store all my belongings. It was a simple and easy process. Came back a second time and got awesome service from Vanessa. Easy as pie every time.

This place is awesome! Vanessa did a great job showing me the different options to fit my need. All Storage White Settlement has excellent customer service, clean and air-conditioned units, and it definitely beats the other places in town. They give you a great deal compared to local competitors. I highly recommend this place and working with Vanessa.

looking for a storage unit, called here twice, one for info and one to rent---Rayleene and Vanessa were very professional and extremely helpful. im sure all employees are the same but if you can deal with either of these 2 you will be very pleased!!!

Great experience! Raylene helped us out today. She was so nice and so helpful! We would definitely recommend going here.

This place is awesome! Raylene was so helpful and friendly! I am not hesitant at all to leave my stuff in her capable hands! The building and units are clean and there are cameras everywhere to make sure your stuff is well taken care of! Thanks All Storage, and thanks Raylene!!

Hands down the best storage unit to use. I got a tour of the place and it was really clean. The customer service was probably the best I have ever used. It was like talking to my own family. It was nice. I highly I highly recommend this place!!!

Vanessa and Raylene were such great help today, even though I was being so uncertain, they walked with me all over the facility showing me different size units and trying to find the right fit. As we walked around I could tell how well they take care of the facility. Sign up was so easy and very well priced for the unit. Thank you!

Raylene and Vanessa are THE BEST! As a matter of fact, their entire staff is superb!! Too bad I can't give them ten stars! They were supportive of my moving company disaster and assisted me in any way they could. They even switched me to a larger unit, after I had leased a smaller unit, when it was found the space I needed to store my move was insufficient. They were kind, courteous, super easy to work with, and the ENTIRE facility is SUPER CLEAN and easy to get to with reasonable prices for climate controlled units! I HIGHLY RECOMMEND using AllStorage as a place to store your valuables and antiques and other household goods! Raylene and Vanessa made what had turned out to be an extraordinarily horrible and very tearful day a little bit brighter and a bit easier to bear. Thank you so, so much ladies! Lynn Attridge

Over two years of storage I can definitely say they have excellent customer service and staff very clean units.

Great and very clean facility! Raylene was a great help this morning, she took her time answering our questions and saved us money as well. I have peace of mind having my items there.

VANESSA CAME TO MY RESCUE! Long story short I had to move my entire life very quickly and DFW All Storage in White Settlement was the closest to my new bedroom that I was moving to all the way from Hurst. Vanessa was the only person and manager who was there 5 minutes before closing and since I was new to the area I had no idea. SHE STAYED FOR ME AND MY THINGS so that I could move into the unit. I know working in a retail environment comes with it's hellish customers and I know that this situation was definitely that. Vanessa came to my aid and truly did me a solid by giving her time to me. I will be forever endebted to her. The facility itself was very nice, easy to access, and provide the flatbed push carts at every elevator! But really Vanessa is what made my move drama free. Employee of the Year right there! Thank you DFW All Storage White Settlement for hiring superb individuals with really large hearts!

Clean, well lit facility Hope they have a unit available when i need one next time.

Vanessa was the absolute best. Her professionalism and friendliness knows no bounds. I would recommend this facility to any and all in need of storing their belongings.

Very pricey.

I love this place! Raylene and Vanessa are the best and make it welcoming and such an easy process!! Hope they stay at this place forever and I will be recommending this place to friends and family!

Nice place, and staff. Fairly priced. Only needed storage for a little over a month and first month was free. Paid prorated days. Very much worth it. Would suggest to anyone in the area!

Nice facility but their hours leave a lot to be desired

Always clean so they must lease space to a good class of people. Having this company finish the initial Construction of the building is a vast improvement over the eye sore of red iron only skeleton frame where the first developer stopped.

Wonderful experience with this facility. And it was super easy to get to from the Hwy. I would definitely recommend them. Go online to get better deals on any unit, reserve it, then just go to the place.

Staff is great and always helpful

The girl that helps with payments is very nice!

They're militant about the 6 o' clock cut off. Enough to hound you as much as 30 minutes out.

I love the all storage place. Specially their customer service excelent service vanessa mendoza her atitude is very frienly curtesy is exelent i must say i was very happy customer thank you. mrs carmen white. 9.1.17

Pretty nice place. I door loading and unloading!!

Horrible management they are supposedly new but I went in to check on my things somehow there were roaches in and around my boxes. and they said they would exterminate now they are kicking me out horrible service avoid them management is horrible I am going to call their corporate managment

Great storage units and prices. Carts always available. Clean and well run.

Nice building friendly staff, only downside is you have to go during business hours. Meaning if they are not in the office you cannot get to your unit.

Nice , friendly staff. Limited selection of storage spaces

Deborah was amazing. She took a lot of time helping me find just the right unit. Extremely clean. Friendly staff. All Around great experience. Hands down better than any other storage facility in the area.

I am about to move into an apartment but not before my next month is due. Vanessa was more than helpful and extremely courteous. And I needed a smaller unit to clear some space to move the bigger items and in case apartment wasn't big enough for all of my nonsense and dork doo dads. Vanessa helped me find the best deal! She was super sweet and curse that printer for giving her problems!

The place was very clean and most areas had easy access. However the elevator didn't work and when I asked about the guy said that "oh yeah I'll have to call someone, it's been doing that". There is also a lack of directions around the building and elevator signs, so it makes it easy to get lost.

I was there over memorial weekend. It was pouring down rain and the place was packed. There were two moving company's that had at least 4 or5 employees each. And a uhaul truck along with a handful of cars. Being it was Saturday may have been monday.I believe we only had very little time to unload. Due to the hours. I think you should open earlier at least and once your in the building you should be able to stay as long as it takes to unload. I believe in SAFETY FIRST. Therefore moving companies should only come after or before business hours or when business is closed.

Love the staff very friendly. Easy access to the building and to my unit. Will refer others to use them.

Very nice and clean however one of the employee there is really rude.

VERY NICE FACILTY, AND PLENTY OF CARTS. HOWEVER, they are only open during the day. When the office closes so does the storage access. Its not convenient at all!!