OMG...I can't say enough about Pam! She has been more than helpful as we transition into a bigger storage. PS guys are lucky to have her!
Liz was very helpful at locating…
I recommend her to be a manager.
Customer Service very professional.
Liz Is very helpful! She went the extra step to make sure I got help and understood everything. Clean, nice property!
Daniel is very with customer service. He's always help full and knowledgeable about my storage.
Find someone working on Sunday with a great professional personality is very appropriate by anybody that's why we need more people like Mr. Daniel on any business to be successful.
Daniel great customer service and answered all my questions he did great job 👍
Daniel has great customer service really nice and cool guy
Daniel made my day.. He gave great customer service.. made it so easy for me to get my storage
Daniel helped us out great! Made it easy and comfortable!
The store manager here is so kind. He took is time and found what I needed. Very informative. Best service I received at a storage unit
The manager at this location is awesome.Therisa was so very helpful.
Daniel was very helpful and patient with me throughout my moving process . i selected a unit that was too small for what I needed, and Daniel was able to help me transfer to a bigger unit with no problem & even offered the storage moving supplies to help me in the process of the transfer! I really do appreciate his help and kindness toward others!
Wonderful storage facility. Very clean property. The gentleman that runs the place is very helpful and friendly. Had a very good experience with this place.
Natalie helped me out with my storage when I came she had wonderful customer service made sure I was good she was so nice 5 stars 😊
Thanks Natalie. U are awesome
Nateli fue muy amable y nos ayudó mucho muy buena experiencia
Muy eficaz 100% recomendable
We needed a parking spot for our work trailer and initially the spot we reserved wouldn't work for our daily use of the trailer. However, Daniel called us the next day letting us know that he was able to find a parking spot for us. Daniel went above and beyond to help us with our rental needs. We greatly appreciate all his efforts and ability to help us!!!
We WILL be long term customers because of his efforts!
Daniel has been great, always friendly. Now he has helped me with my rent rate. Thanks so much.
After a long moving day it was frustrating to 1st be sent to the wrong address; then it took another 45 minutes locating the storage unit and another 30 minutes to figure out the use of the elevator.
Mar isle and Daniel gave great service
Daniel provided excellent customer service! He was informative, cheerful and simply Amazing!
Daniel was very helpful. Amazing customer service. Thank you very much.
Daniel was very helpful and patient with me this morning. Of course, I selected a unit that was too small for what I needed, and Daniel was able to help me transfer to a bigger unit with no problem! I really do appreciate his help!
Clean professional location. Office manager Daniel provide an easy solution and found me the perfect storage for my needs. Will recommend to others friends. Thank you. Michael Insuaste
Daniel wa very helpful, informative and professional. Also very sweet and great smile😊
Daniel was excellent, quick and fast.
This is the best storage I have ever rented! It's clean ALL the time and the staff is exceptional! Nundee is fantastic!
Natalie was very helpful her and Daniel are the best
Daniel gave me very good service.
Great worker very helpful and fast
Good service today, from Daniel
Daniel is very easy to work with, very knowledgeable, explains things well. He represents Public Storage very well.
Daniel gave me excellent customer service and got me in and out quickly i highly recommend this Public Storage location
Manager there was very nice, I got what I needed at a fairly cheap rate.
Easy to get a storage unit. Daniel made me feel welcome. Glad I made my choice of this public storage
Daniel gave me great service today
Daniel was very professional assisting us with our storage needs. He even let us borrow some equipment to assist us moving between storage units.
Daniel was great.very polite and very professional.
Daniel muy buen servidor y muy buen respeto y atento!
Daniel was funny and more than helpful! Got in and out in about 10 minutes.
Daniel was great. Excellent customer service and had me in/out in less than 15 minutes.
Great service and easy to get setup with Daniel.
Everything was fine but until I notified on the 29th of the month that I was no longer occupying the parking lots they said they had to supervise but I understand in the warehouses but in the parking lots you can see that even in the cameras I don't understand why they charged me another month if I was already there said on the 29th, 3 days before the end of the month and they always charged me another month, that I didn't like because they had already said that I would leave next month and on two occasions
Rental process was amazing , quick in and out …Thanks Daniel
Whitney was fantastic so helpful. Thank you!
Daniel was very fast and friendly. He got me in and out.
The app is great for getting in the gate! Dani the manager is very helpful and there for whatever you need! Recommend public storage!!!!
Daniel made it super easy for me to get into a unit. Definitely recommend. Great customer service.
Mr Daniel provide great customer service
Daniel is the best in town
Excellent service by Daniel
Daniel , has the best customer service and very helpful
Daniel helped me with storage process and was very professional, knowledgeable and made the process so easy. If only every company had employees like Daniel.
Thank you Daniel for being patient & providing great customer service. It’s not often that I run into nice people. You rock .
Daniel was great customer service very patient he showed me a few units until I was satisfied
I give him 5 STARS
Daniel is the man. Great seamless experience signing up.
Daniel the office manager is great he helped with my acct. billing error..
Great customer service.glad to swing by and rent a parking space here highly recommend.
Squirrel tree service llc
Daniel did so good with us today highly recommend
Daniel went above and beyond to help me! In a time when good customer service is a rare thing, it's great to deal with people who represent a company like Daniel does. Thank you sir!
Mr. Ruiz
Daniel is a terrific manager and very helpful. I truly appreciate him.
I had the pleasure of working with Mr.Daniel at this location and he made sure I was taking care of very well. He explained everything properly and he keeps this property in top shape. I placed my lock on wrong and he contacted me immediately to let me know that it was placed wrong and to come fix it, that tells me that he is very attentive and I wouldn’t want to have my items any where else ! Thank you Daniel!!!
Do not buy any auction from this location. We paid for the unit in a differnet location we won at auction and then head over here since there is no actual person working here( all kiosk). There was not a one time use auction tag on the lock. And someone already went through everything in the storage. Quite a bit stuff missing from the pictures!!! Never doing business with them.
Trina and Whitney where great and very friends, and awsome customer service!!!!
One of the cleanest and helpful locations me and my family have even been too..
Nundee was very hopeful with my rental it was faster n easy to
Rent my space at the Oates location due to my job great customer service will recommend!!
Very nice staff front desk Trena was very helpful. I recommend doing business with this location
I just want to say that Trena has the best customer service and I will recommend this place to anyone and make sure you ask for Trena
Stavros was very helpful and knowledgeable about the storage rental. The only downside was the app, which he spent over a hour with me trying to get logged in. Said he was going to open an IT ticket. Stavros was great 👍 👍
She was very kind patient and helpful.i loved her professionalism.her name is trena.
Then manger on staff was very helpful. Called the 800 number because no one was in the office. A few min later she came back to the office because she notice I was waiting for assistance. She help fix my auto payment problem . The help remove a lock on my unit .Was helpful and polite despite during the extreme heat walking back and forth to the office . Thank you again
If I could give Zero stars I would worse costumer service I've ever dealt with
My Public was very satisfying . I will use your app again soon. The service was very pleasing. Trena was very nice with helping assist me questions
TRENA WAS AMAZING! Great customer service!
They are the best of any public storage I have ever spoken to on the phone. However, I haven't been successful in finding someone actually there so that I can turn in the lock. Due to my crazy schedule, I go when I can, not usually planned. When it is day hours I just thought someone would be there like other storage facilities.
Visited this location on the 9th and Candie was very helpful in helping me rent a new storage. Definitely will recommend friends to this location.
Convenient because I was able to start do it all online. Rarely have person contact which I like but when I do need to go to the office sometimes no one is there. When they are in office they help me right away. The phone number on the site is not the direct number which is inconvenient.
Excellent service. Always helpful.
I just had Misty set me up with a 10' X 10' unit at this location. She explained everything clearly and made the process very simple and easy! Great customer service. 👍👍
Trena was very polite and helpful she took care of my returned boxes and made everything go quickly
Rented a unit online for the special. Turns out the unit not available through their Erent process so had to go to location. Went to location at 3pm with a mover I’m paying by the hour and no one is at location. Call customer service they say the manager may be on lot or lunch will be back shortly. It’s now after 4pm and no one is still here and I’m out 1hr pay for my movers. None of PS customer service was helpful or wanted to help and I’m still at location hoping someone will show up. This was a terrible experience and need to be looked into and improved.
Unfortunately, Public Storage recently took over what used to be All Storage at this location. Since then the elevator has quite working in the building that our storage unit is in. I have been trying for a week to find out when it will be fixed, because we are wanting to move our things out, but nobody seems to know anything! I have even emailed the main customer service and have not received any reply! Meanwhile all our stuff is stuck in storage and we are unable to get it out! I would not recommend using this place because they have a severe lack of customer service! All of the positive reviews here, beyond this past month, are based on a company that no longer is running this storage facility, so think twice before you rent a storage space here!
Great staff and very customer friendly. Trina has some of the best customer service I have experienced. You all are lucky to have her working there.