Public Storage Self-Storage Units at 5315 N Galloway Ave, Mesquite, TX

Great service

Stavros was very helpful and knowledgeable about the storage rental. The only downside was the app, which he spent over a hour with me trying to get logged in. Said he was going to open an IT ticket. Stavros was great 👍 👍

She was very kind patient and helpful.i loved her professionalism.her name is trena.

Then manger on staff was very helpful. Called the 800 number because no one was in the office. A few min later she came back to the office because she notice I was waiting for assistance. She help fix my auto payment problem . The help remove a lock on my unit .Was helpful and polite despite during the extreme heat walking back and forth to the office . Thank you again

If I could give Zero stars I would worse costumer service I've ever dealt with

My Public was very satisfying . I will use your app again soon. The service was very pleasing. Trena was very nice with helping assist me questions

TRENA WAS AMAZING! Great customer service!

They are the best of any public storage I have ever spoken to on the phone. However, I haven't been successful in finding someone actually there so that I can turn in the lock. Due to my crazy schedule, I go when I can, not usually planned. When it is day hours I just thought someone would be there like other storage facilities.

Why is no one at the public storage ?

Visited this location on the 9th and Candie was very helpful in helping me rent a new storage. Definitely will recommend friends to this location.

How much for a small storage

Convenient because I was able to start do it all online. Rarely have person contact which I like but when I do need to go to the office sometimes no one is there. When they are in office they help me right away. The phone number on the site is not the direct number which is inconvenient.

How much?

Excellent service. Always helpful.

I just had Misty set me up with a 10' X 10' unit at this location. She explained everything clearly and made the process very simple and easy! Great customer service. 👍👍

Trena was very polite and helpful she took care of my returned boxes and made everything go quickly

Rented a unit online for the special. Turns out the unit not available through their Erent process so had to go to location. Went to location at 3pm with a mover I’m paying by the hour and no one is at location. Call customer service they say the manager may be on lot or lunch will be back shortly. It’s now after 4pm and no one is still here and I’m out 1hr pay for my movers. None of PS customer service was helpful or wanted to help and I’m still at location hoping someone will show up. This was a terrible experience and need to be looked into and improved.

Unfortunately, Public Storage recently took over what used to be All Storage at this location. Since then the elevator has quite working in the building that our storage unit is in. I have been trying for a week to find out when it will be fixed, because we are wanting to move our things out, but nobody seems to know anything! I have even emailed the main customer service and have not received any reply! Meanwhile all our stuff is stuck in storage and we are unable to get it out! I would not recommend using this place because they have a severe lack of customer service! All of the positive reviews here, beyond this past month, are based on a company that no longer is running this storage facility, so think twice before you rent a storage space here!

Great staff and very customer friendly. Trina has some of the best customer service I have experienced. You all are lucky to have her working there.

Sharon gave great customer service. I would recommend this location always.

Fast and friendly in helping me immediately get storage for my personal belongings and memories! Very clean and safe!

Great place to store your things. And great service on site.

Great experience I just moved out I only had unit fir 3 weeks til apt was ready but whole time I had not on issue well recommend

Sharon was soo nice. She help me in time of need. Thank you for the great customer service.

I was looking for a very small unit. I had things in my car since my move to Texas 3 weeks ago and they had to go. I found the last and only unit I was looking for, a 3x5. Sharon gave me great service and helped to secure me the unit.

Great place to store anything.

This is the second time I get a Dtorage from them and they are very helpful, this time , Sharon help me out and she was very helpful and very polite and I was 100% satisfied with her service and attention.

They are always happy to assist me in any way .

Great customer service

Sharon helped me at this location she is wonderful!

Great place! very friendly and welcoming.

This Is A Good Place To Keep Your Belonging Very Good People Great Service

Awesome ladies and super duper clean very professional

Great place to store very nice and friendly staff

Trina give superior customer service. She is the reason I stay at this location. This location is always clean and safe.

Great and friendly. Darlene was fantastic. She got me in and out very quickly

Trina is very great and helpful. Place is always kept clean and secure.

TRINA WAS AMAZING! Great customer service!

Trina was very nice and helpful with me i highly recomend this location plus the prices are the best 10x15 only 150.00 thank you Trina

Amazing Safe Secure area ! Good price friendly Understanding Workers in there ! Willing solve the Problem! Going to miss it ! Since I moved to Houston Tx anyone is Welcome !!🙂💌💌💌

I used once and I love it

Clean storage in a good location.

Fast and friendly staff even in the middle of the rain she managed to keep a smile on her face

Great Service!!!

First placed I looked for storage unit, and only place, after I asked for prices and availability.... Snagged my first unit in less than 2 minutes after walking thru the front door... Great staff with friendly smiles.... I love this place. Clean and well kept place. Ive been here for a few years and looking to get a third unit soon.

I have had issues with my vehicle battery brake which having no choice but to fix it then. They allowed me make minor repairs without making a huge deal im sure they would rather me NOT but a small understandings is awesome and i greatly appreciate them

Trina is a very professional manager, the property is always clean older units but she makes sure they are ready. The prices are ok I would rent from this location.

Trena was a great help she is very professional an made it really easy for me when I got the unit. Her friendly smile an knowledge of job is the reason I would come back if I move again.

Great service and very well maintained property! Never had any issues in the two years I had my items in storage here.

Trena helped me out getting a bigger unit. Very friendly and super nice. Place is very nice and clean and well kept up. I would recommend All Storage to anyone

Great location right off the freeway, clean units and attentive staff. The manager there is very helpful and will make renting a uint easy process.

Trena Redic Was a amazing lady, she was very helpful and I enjoyed my experience that I had at All Storage

This place has been so kind to me and my storage needs. Prices are great but. The main thing was trena redic. So kind and helpful in all aspects. In storage needs and as a kind person. Thank u.

Nice employess in office and my boyfriend, Chuck has been storing his things at this location for awhile.

I walked into the front office and was greeted by the nicest customer store representative. During the time when the process can seem exhausting, Tomberlyn, was a breathe of fresh air. She took her time and allowed me to ask questions. She provided information necessary for making my decision to rent with you guys. Thank you!

Tomberlyn was a great help and made sure that I was well informed and taken care of.

Hi my name is Joe even I came in to your property on Galloway and 635 I got great customer service from a young lady name Tomberlyn she took out time to help me figure out the size of storage I need and explain how everything works there and explain my option on how the credit card works on the eazy bill system she has great customer service.

Tomberlyn was extremely polite and down to earth. With this being my first time using a storages facility, she explained everything I needed to know and answered any questions I had. Also the kids loved the golf cart ride!!

Trena was very helpful to me great employee

Super friendly staff loved my experience here super quick and helpful

Trena was awesome, will definitely recommend

Great Rates! Trena and Tomberlyn were so helpful. Fast and eager to assist! I would recommend this facility over any other storages! Ask for them when you come!

Trena is so wonderful I had every question in the world when I was looking for a storage and she had all the answers not one time did she come out inpatient.

Great place,nice people that work there so nice .the Mager is SUPER NICE..

Auction was rigged/staged,lawnmower old no run, weed eater no run, picnic table flimsy,bikes rusty,air mattress had holes,vacuum cleaner broken,bbq pit not working,toolbox had no tools,If it says private seller watch out

Safe

Trena was bery professional amd gave me a great deal on my unit! I will definitelybe sending others her way!!

Trena was a great help! And helped me a lot .. will store my furniture there again.. thank you All Storage

I came in to look at a storage unit. I wanted to see 2 different sizes and a employee by the name of Destiny was very helpful with my experience here. I highly recommend it to anyone who need a storage.

Oaky for the price

Best ever service by Trena she helped me out so much and answered ALL my questions. I got the storage I needed . Thanks

Great Storage Units, very spacious Climate control ! And very great prices, do plan on keeping this unit ! Great customer service Also!

Trena did very well explaining the steps for me to rent. This is my first time renting a unit ever and she didnt make me feel unintelligent when i asked questions. The property is clean and i havent encpuntered any suspicious people hanging around like i did while inquiring at another storage company's location. Ill spread the good word.

Nicole offered great customer service

Nicole very out going person very help enjoy and

Great costumer service

Great place, will recommend to anybody. Trena got me the perfect unit.

Well it started out with a very bad experience. Until I came back and met a beautiful young woman who name is Nicole. She fix a matter of a situation into a wonderful day of a disaster to awesome miracle day for me. She has a great presence and warmness when she speaks to you as well as a business professionalism. If you want your business taken care of right please ask for Nicole. She is very well informed with the knowledge of her job. Thank you so much for your quick response and expertise Ms. NICOLE!!!!!!! I GIVE YOU THE 5 STARS, HATS OFF TO YOU......

Great and fast customer service provided by Nicole. She had us in and out quickly. Much appreciated.

Great prices and great helpful staff!!

I went in with and Nicole was a huge help. Answered all my questions and got me in the best unit I needed. If you need a storage place I’d suggest all storage!!

Management @ this facility was very helpful and knowledgeable about the process.

Trena and Nicole were awesome they assisted my husband and I with finding the perfect storage for a price within our budget.

If you do business here make sure you ask for Nicole. Her customer service is impeccable. She made sure I got the best storage option for my needs and she drove me around to ahow me the different sizes in person not just on a sheet of paper.

Best storage place ever, employees there are nice and very helpful.

Nicole was great very nice and humble personality!!! Loved her

Went to check out some units, & Nicole was such a great help! She was very friendly, and patient, and it made me feel very welcomed! She’s the best one there!!

My first experience in a storage office , the manager was very informative and helpful with our selection and process. I would definitely recommend this place, affordable and convenient!! Thankyou!!

Nicole was very helpful. I got just what I needed!

Very clean friendly staff and very reasonably priced. Kbomer

Great customer service

All Storage is an excellent storage facility. It is clean and has a great location. Shelly was extremely helpful in catering to my storage needs.

Excellent customer service. Quick and accommodating. Prefer this location at 5315 Galloway.

Very nice cooperative staff!!!

Burglary occurred with few dialogue afterwards. AllStorage provided no input since the numerous units were burglarized.

This is a great place to store ur items and Trena at the front desk is amazing. She helped me out and was really patient with me find the right size unit specifically for me. The place is secured with cameras and great location. I would recommend to anyone looking for a great storage place.

Trena is always helpful. The location has taken care of all my storage needs for the last four years. Great place .

Great CSR, & Nice and very good timing they had the right storage for me l didn't know the size I, wanted or needed they showed me their best 1s they had available.

Great experience at this location Mrs. Trena was very professional and informative as well as knowledgeable about all the products. Great job.

Awesome place! Very clean and Trina is absolutely amazing.

Our RV was a total mess beyond repair and broken down in Mesquite Texas and we were needing an emergency place to store what few things we had left and hadn't lost and short on cash and the employee at this All Rental went out of her way to help us get the lowest price and made the rental of a storage unit fast and easy, compared to everything that went wrong for us on the road, it was a very helpful and pleasant customer service experience A+ All the way!

We are selling our house and needed a place to store excess furniture and boxes. We looked for a storage facility nearby that was climate controlled. I noticed the high ratings for the All Storage complex in N Galloway and stopped by. Darrel and Mercedes greeted us as we walked in and were very helpful. Darrel showed us what he had available but it wasn’t big enough for our needs. Darrel was very flexible and made us a deal on 2 units that we couldn’t refuse. We jumped on the deal since we were so impressed with the cleanliness and security at the facility. I would highly recommend this facility for anyone needing a clean, secure environment to safely store your excess items.

I was able to secure a unit online and they are very nice and professional. Never had a better experience getting a storage space it was so easy.

Great service. Very informational and personal when providing services.

Very friendly people. Great Experience

All Storage is great!! Love the employees that work there. They are always so nice and the facility is very clean. I would refer anyone.

Great friendly staff Trena is great. Very clean establishment!!!

This is a great storage company, very affordable and I have no complaints.

Great experience at All Storage! The staff members are friendly and really try to accommodate your needs. Trina provided excellent service and greeted me with a smile. Nice location!

I had a very pleasant experience with All Storage, other companies just have you sign on the dotted line. Trena and the other workers have been so helpful in explaining situations with storage companies where I’m more educated about storing my things.

I was greeted by Nicole she was fantastic &very professional in helping me with getting the right storage for my car . You have a true winner in Nicole. I would definitely recommend all storage to anyone. ..

This facility is very accomadting and close to home. When moving in I needed to be able to move after hours and they accommodated that for me. Unlike others were I was locked out at 9pm. Trina has always helped me and made sure I had the best rates possible.

I primarily have dealt with Trina.She has strategically accommodated my moving house to house needs. College daughter . and retired Mom. Thank You for helping us!

NICE & SECURE FACILITY

Well I've been doing Business with All storage for about a year Now and I Love the service. TRENA is wonderful. I've had nothing but a Great Experience...and TRENA KEEPS IT SPOTLESS....AND CLEAN...

This is the best storage in the DFW metroplex and especially in Mesquite. Trena treats you like family and is there to assist your needs. She goes above and beyond for customers!!! I would recommend everyone to use All Storage in Mesquite.

Can I still move things out of my unit on a Sunday?

Gina and Jill were training a new girl named Crystal. They were very professional and quick with the lease. Crystal is friendly and thorough.

I've been a coustomer 8yrs. I was very impressed with the service I got from Trena. Thanks again !

They are very helpful and the location makes my belongings feel safe with all the security cameras that they have at their facility! Trina is the sweetest she is very professional and answered every question I could possibly have. Great storage place!

Very close to where I live. Trina is awesome and really easy to work with.

I've been dealing with you guys for a few months now. Ive had no problems with you at all so thats great...Great customer service from all the staff I've met...#Trena gets a thumbs up...

Trina is awesome. Employees are excellent. Great place if you have to store your things. Clean, up to date, and excellent services.

Trena is very courtious and appraciative and helpful in all storage business to me perssonally.

MY NAME IS KENNETH RAY FEUERBACHER,I AM AND HAVE BEEN A TENNANT AT ALL STORAGE FOR MANY YEAR'S NOW! MY UNIT NUMBER'S ARE; 199-201-204-205-206&ALSO UNIT# 180! UNFORTUNATELY I LOANED A INDIVIDUAL'S THAT I KNOW $ 2400.00 DOLLAR'S, WITH THE PAY BACK TO COMMENCED ASAP! WELL THAT PAY BACK NEVER CAME, AND MY UNIT'S WERE NOT PAID ON SCHEDULE,ANOTHER FRIEND LOANED ME THE MONEY TO CATCH UP MY PAYMENT'S,ANOTHER ND UNIT#206 UNFORTUNATELY,WAS MISSED BEING PAID WITH THE LOAN OF MY FRIEND DENNIS WHO CAME TO ALL STORAGE AND PAID UP MY UNIT'S, TRINA WHO HAS BEEN A GREAT HELP TO ME,IS AGAIN HELPING ME WITH THIS CURRENT DILEMMA, UNFORTUNATELY, I DO NOT GET MY AT&T RETIREMENT UNTIL FRIDAY JANUARY 27TH, AND I DID NOT KNOW THAT UNIT# 206 WAS OVERLOOKED BEING INCLUDED IN THE PREVIOUS PAYMENT FOR MY COMPLETE UNIT'S! TRINA, WHO IS WORKING WITH ME ON THIS MATTER, HAS BEEN A GOD SEND! PLEASE REVIEW THIS STATEMENT, AND MAKE A REQUEST FOR MY EXTENTION FOR PAYMENT UNTIL JANUARY 27TH A REALITY FOR ME. SIGHTED ON THE 21ST DAY OF JANUARY, IN THE YEAR OF OUR LORD! THANK YOU VERY MUCH. KENNETH RAY FEUERBACHER.

Clean property spacious units friendly staff Trena was very helpful

Teena is awesome she really knows what she is doing

Had a great experience getting my storage. Trena made it simple ti o fill out the paper work

I was truly amazed at how friendly the staff was. The property was clean and the units are very spacious. I will recommended allstorge to any and everyone. Thanks Trena keep up the good work.

Wonderful staff Trena is awsome!!!

Trena is friendly and professional

I've had a pleasant experiences for nearly two years, Trena is awesome and very professional.. Keep up the good work..

Beatiful property inside and out. Staff is friendly and professional. Trena was very helpful at helping us chose the unit right for us. We definitely be back to close the deal.

The service was excellent and fast... really beautiful...what I needed..

Dennis was very helpfull and nice

My boy Dennis in the Mesquite office was on point!!! Definitely goes the extra mile to make the customer satisfied!!!!

Jill and Gina were extermly professional and made the process easy and I couldn't have had a better experience!!!

Jill and Gina were awesome. Very clean and well kept property! Great prices and staff! Made the process super simple!! Thanks ladies!!

I wrote a poor review of them om their website & they deleted it. never again, I do not recommend this place to anyone. I've had storage units there since 2011. Had a housefire everything had to be stored. Sometimes I got behind on rent but paidup. Feb,2015 I was $414 behind on one unit. My bank had taken money from account illegally so I was short on funds. In Feb,2015 I could pay $300 slpit between 3 credit cards, In March I wwould have had them all paid, But She refused to take payment although they have accepted payments from me like that before.They auctioned my unit #5. I will not let this go by. I'm going to get my property back. From tragedy to tragedy, fire, then they illegally sell my belongings. Family photos & other unreplaceable items. The illegal part is they refused payment, impounded & sold my things. Not morally right and it's not lawful. I'm a disabled person so I can't move things on my own. This is not the only incident of wrongful behavior by this company. They don't tell you option rules they have either. Until after the fact. Clara

Moved from Mesquite, off of North Galloway and Oates to Fort Worth. I had a climate control unit and never had any issues with this place. They were clean, and Ronnie was the most professional and nicest person I have ever come in contact with. This is a great place.