Public Storage Self-Storage Units at 4333 Jackson Drive, Garland, TX

I love Brandi , she was soooo sweet

April made it very easy to switch from the bigger unit to a smaller less costly unit. Plus they have a two/four wheel cart to help with the simple move. April's awesome!!!!

April was so helpful. She was super funny and a great energy. She was very informative. 😁

Property was clean and well kept. Property manager April was very helpful and polite, also very understanding and relatable. A++ wonderful place to use for your long term storage unit, or to get quick quality expertise and supplies to take care of whatever endeavor your family is on to next.

Excellent experience

Super nice people at the front and really cheap clean storage.

Nobody here to help us people have been trying to get help and this location closes at 5pm. Managers car is here but nobody in the office lights out. Don't even bother calling customer service because they have none. They careless about solving issues especially when it comes to the mass amount of rats they have and using insurance claim.

Great

The gracious employee ALEX at the front desk on Oates Drive was so thorough and nice made it so easy for me she walked us all the way down coming back to the storage God praise and give her a raise thank you from Mister Elvis Henry

Excellent upper management with public storage, I will say that.... I was disappointed by a few things but they seem to be addressing issues and they listened to me and let me get my belongings, even with rent technically owed. All in all, I believe public storage is generally the best option when it comes to an even mix of price and quality. Just beware, that promotional $1 first month rent will quickly be compensated in a rent increase after a few months (supposedly 6mos). That's just being real, and that's business. Just beware... But hey, you Are paying to have your stuff at someone else's place, right? Public storage is about as good as you gonna get..... 🙊😉

This place is infested with rats. Still finding rat droppings in our stuff. Our couches had fleas when we took them home. Find another storage facility besides this one. We are still in the process of getting rid of the pests we picked up here.

Nice and very helpful

The staff is super nice, the facility is easy to navigate and get in and out of, but they do have a rat problem. And that is a problem.

Great people that run this location. Good and safe location

This is the worst storage facility I’ve ever used. The units are infested with rats. The ceilings are falling in and water gets into the units. I’ve complained several times about the rats and condition of the units only to have my rent increased over and over. $270 a month just to have thousands of dollars of possessions ruined!

Misty is one of the most unhelpful persons I have ever encountered and she should not be working in customer service let alone be the face of any business or at the front desk of any establishment in her entire life.

They are the most wonderful people at this location. They will work with you and help you in every way possible. I have send several of my friends to this location. Great great place.

Other tenants and I have made numerous complaints to management about the rat infestation at this location. As well as necessary repairs made to doors, electrical wire outlets exposed, lack of lighting, weather Stripping around overhead doors leaking and allowing pest into your storage facilities. As you can tell in the pictures there are rat station stickers but no rat station traps present. For a location that consumes their tenants by raising the rent quarterly and has made no improvements to site to justify this action well maybe management will subside raising the rent until improvements have been made. I am willing to remove this posting 12 months from now until improvements are evident and tenants are not overwhelmed with this burden of having to disinfect their belongings every time they open the storage facilities.

Had great experience at this facility ... verenice made my experience quick and easy thanks !!!

April is #1 in customer service ,she is a asset to this company and most definitely will be recommending this location 😀

April was very helpful and knowledgeable in getting me the right size space for my items

Management is helpful ,they know what they're doing and the Public storage App works great! 98% of the time

Came to this property looking for a good unit to may purchase in the near future April was very helpful with explaining and showing the units I had asked for to look at. Very polite explanatory on each unit she showed also wanna say it was A very cleaned property. Our company has a unit now but we are looking elsewhere due to alot of break-ins.

Recientemente rente en este lugar y me parece muy bien es seguro y tienen buenos precios

The staff is very helpful and courteous!

I think the manager, April, was supper helpful and gave me excellent costumer service. I would 100% recommend her service.

April the manager was very helpful she help with my unit transfer and I very much appreciate it.

The property manager April was amazing and helpful as usual. We’ve used this location for a couple of years and always great customer service!

April is FANTASTIC...

How much is a 10 x 20 unit

I had a great experience with the property manager April who was very helpful and respectful, and has wonderful customers service.

Came here today with a few questions. There was a young lady name Alex, let me just say THIS YOUNG LADY IS GOOD AT WHAT SHE DOES & SHE DOES IT WITH A SMILE‼️ There were about 5 of us this morning, she was soo professional and bubbly the whole time even after a guy yelled at her for being to busy. I would recommend all my friends to a Public Storage if the people are like her. THANK YOU ALEX.

This facility is awesome! Anytime I have had a problem, they helped me. April is a ROCKSTAR!!! When we found a leak in my unit, she suggested moving to another and ended up saving me money on the new unit. I have had storage here for over 10 years and they are always awesome. Thanks again April!! YOU ROCK!!!

Renee was very helpful and a pleasant person. Will be returning if a storage unit is needed in the future.

I called the public storage on Jackson dr in garland tx and I talked to April Rice and she was really help and gave me all the info that I needed and answered all my questions. April was really friendly and postive.

April awesome she helped me everything she when over details and answers all my questions

Renee's a great person! She was smiling as I walked in the door. Very helpful and nice. Great customer service..

Renee made my day. She was kind and helpful. Made the process of moving a little less stressful. Thank you Renee.

Public storage on jackson drive is my favorite so clean and in a quiet area. This location was previously my second time using them, everything time i come in Ms.Kathy was there Ms. Kathy always had a smile, so sweet, so pleasant, & so helpful My fiancee and i moved out our two units; my toddler son left his yellow bus As we was leaving out he kept saying mommy yellow bus us not knowing he left it in the unit Ms. Kathy seen us going out the gate and flagged us down to give him his bus he was so happy I recommend any one in the garland area this location here Ms. Kathy will make you feel comfortable and like your items is at home We appreciate you so much for your great customer service from Jasmine, Dedrick, & Darrien

Kathy has ben very helpfull and just great with helping me with any and all issue's i have had ,she has ben so helpfull knowlageable and wonderfull attitude.

Customer needed to use my phone to do review her will not work. I JENIFER strange have two units on property. I was very impressed with Kathy's work ETHICS and how she handled my needs like a true professional in a timely manner.I would HIGHLY recommend Kathy as one of your top rated employees. Any questions feel free to contact me.Thank you,JENIFER Strange

The grounds are older but seem secure. Best part of the experience was Kathy, she is a gem.

Needed storage for a few months, found the best price near me.. They raised the price way to high for what we were getting after we had moved in.. the floor ended up soaked ruining some of my boxes and making them collapse..roof was falling apart.. never again. There were animal droppings on top of and on the floor.. all after we rented. Paid a full month but only needed the unit for 1 week and they don't prorate to give back any money..

Thank you so much Ms. Kathy. Best service very helpful. Always with a smile!!

Ms. Kathy was a delight! She made getting a unit hassle free, I wasn't there for long, and she was very helpful!!! Very happy with choosing Public Storage.

Love storing at Public Storage great service and clean properties will recommend to everyone

Thank you for having Kathy she helped me with all my needs will be here a long time

Kathy is a great at her job kiero her.

Kathy is nosey as hell. I felt very uncomfortable by approaching me so many times

Really gave use a best deal for the biggest space we needed. And told us how we could switch to a small one if we need to. Thanks Miss Kathy.

Cathy was very helpful, courteous and professional. Thanks again

Kathy was great! Professional and didnt have us waiting all day. Highly recommend this location!!! Very polite and took care of all our needs and concerns.

Kathy has a strong professional attitude toward her customers. Her personalism shows through her smile and warmth. I feel like I been knowing her for years. However, I just met her when I open up my storage a couple of months ago. She knows her job well and can answer any question you may have for her pertaining a storage unit. Job well done by hiring her. Good Customers Relation Skills. From Trinity Morrow

The manager Kathy is very sweet and always assistant when needed. Her smile is warm and pleasant. I have been a customer for over 6 years and it’s been smooth the whole time. Happy customer here!

One time I misplaced my phone and they didn't give up until I found it - point being the ringsinal was on silence. Very clean storage property and not to forget they are open on Sundays a few hours.

Kathy helped me to find the perfect storage! Great service, 100% recommend Kathy and public storage so you can find the perfect storage unit you need.

Anthony was very friendly and was able to assist me with my storage needs. Will recommend this location to others

Kathy did a great job

Great costumer service. Teeanna was very friendly.

Kathy was extremely friendly and helpful in our moving out process. The place is a little old but is well kept and maintained.

Kathy is very professional at her job and explained everything. pertain to moving into public storage. Thank You Kathy

Kathy great customer service.

The office staff was very helpful in resolving my issue with payment.

Katy attended me very kind person and very helpful

Kathy was very helpful with locating a new storage space closest to our existing one. We like the location of this place due to the proximity from our house and the freeway.

Kathy is always so amazing every time my husband and I need anything she is always happy to help! The facility itself is clean, and well maintained!

Kathy is awesome

Kathy is a good customer service person

Great customer service and very clean property

Vanessa was great . Only stayed for a month but she made it awesome. Thanks

Kathy is a great person very professional great customer service

Good Customer service skills Informative.

Muy bien atendido por kathy. :)

Kathy was amazing

Kathy was very helpful and through, she had a welcoming attitude and great customer service.

Property is so clean staff was helpful and friendly and it's in a convenient location good choice to store here

Vanessa was awesome got a me and out quickly thanks for the serivce.

I had a wonderful experience with the employee at this location.

The manager Kathy was very helpful and very friendly.... I've used this storage throughout the years....

April store manager provided excellent service she deserves a 5 star rating

I came to rent today April and Amber were so helpful and the experience was great

Was a good idea to get a storage space at that facility, love April she’s the best ! Very nice kind and very helpful, totally recommend it , ask for April.

April was very helpful and knowledgeable. Got me in a space I needed real quick. Highly recommend this location !!

I went to the public stroage on jackson and I just wanted to say that April was really sweet and nice and she was very attentive.

April was nice and efficient with her presentation. She really knows her stuff

I love this place the one to do business with your stuff is safe come out and ask for the loving,caring staff ask for April she's friendly and fun and caring.go head what are you waiting for store your stuff at public storage

April is amazing professional him friendly made us want to stay at that location when we needed another size unit

I reserved my unit online not even 30 minutes when I received a called from April upon arriving although almost at closing time she was very helpful explained everything to me and showed me unit while at the same time attending other customers. Fast and friendly service

Vanessa was so helpful. Help me get a cheap unit till I find an apartment. Great customer service thank you

Great facility. The manager at this property is always so helpful. Great customer service

April has the best customer service . Thank you for your kind help

April got me right in and out with no questions!

April was awesome

Well i went in looking for information on a storage unit and I met by April who was very nice and answered all questions so I will be getting a unit there .

April was very polite, and informative on how my month to month storage space would work. Detail oriented and great customer service. Thank you April for making my process easy and great.

Great staff! Micky was very helpful and personable! She even called the next day to be sure everything went smoothly during move in! She set an extremely high standard for customer service!

I went to rent a storage and the manager April was very helpful and had great customer service

Very professional and excellent customer service

When I walked in to the. Public storage on Jackson Dr the employee that was working was really nice and really helpful. I would recommend everyone I know to go to that public storage cuz April is a real people person and a nice personality.

April was extremely helpful. She always has a positive and friendly attitude.

I enjoyed Ms. Jackie she got me in and out with great customer service I will tell others come see Ms. Jackie

Ms jackie was awesome. She was so helpful and nice.

Jackie is the best very helpful and she is always smiling and nice she is the greatest when it comes to customer service never lose her she is the right one for this business

Jackie and April are the best and great customer service skills. I enjoyed my services and these 2 ladies rock. They need HUGE RAISES.

April and Jackie they are the best they deserve a big fat raise they are always nice and friendly and very helpful. I enjoy each time I come in at Public Storage.

I have had a wonderful and fast experience when we drove in from out of town to move in at this location and April and Jackie were so helpful and made the process fast and easy. Thanks for all your help. Best service ever

I have had a wonderful experience with April and Jackie. They are always helpful and very courteous.

They have too many rats I have to go out and buy rat traps

Wonderful storage

Exceptional service! Jackie was very helpful and very nice. 100% recommend.

Miss Jackie was very curtious & perfessional, efficient & thorough in expecting my experience of getting a unif @ public storge.

Ms. Jackie was awesome and helpful. She helped me find the right storage that was right for me! I will definitely refer her to all my family and friends.

This public storage is the best! Literally set up a reservation online and 1 minute later Mrs Jackie called me and told me I could come in right away! They had unit I needed when the others wouldn’t even honor my online price! Everything was set up in 15 mins top!

Ms. Jackie was very helpful! She helped me find the perfect storage to fit my needs!

Customer service is wonderful- very helpful and kind!!! Ms Jackie was so kind!!

Very fast and speedy service. Very helpful manager April. She was knowledgeable and convenient to rent from.

The manger April is extremely great. Any time I go into the office to make a payment she’s has the best customer service.

April was so amazing. So friendly really recommend this facility. Thank you April.

Misty was great property was very clean had a great experience

I had water damage plus rodents in my storage and neither was corrected while I had my things stored there like a year and a half. I don't recommend this facility it is old and the doors are hard to open due to rust and the tracks being full of debris, cobwebs, leaves, etc. The management really do nothing to help, besides telling you to call the insurance company. Also there are people living there on the property after hours overnight in their units. I couldn't wait to move out of this overpriced storage facility.

April was very helpful, I'm a returning customer and needed my storage, they take great care of you.

VANESSA SO PROFESSIONAL AND A NICE STAFF.

Vanessa was really helpful and spoke spanish. Really recommended this facility.

Vannesa was very helpful and patient with me and my wife, Most definitely recommend this place, with such a helpful staff like Vanessa.

On friday I came to inquire about a storage unit Brandon was very professional and answered every question that i had asked and I would recommend people to go to that location. I just wanna thank him for his help. Stacy Brugha

When I arrived at the property. April was extremely nice and professional on helping me with all the needs and questions that I had. I would recommend this public storage location to anybody that ask abt one. This location was the best one that I went to out of all the other location I've been at in the past. Thanks April for great customer service.

Tecola was very nice to me and explained everything in detail ,will love renting here with her

Tecola was a in training but still very polite and professional. Was a quick and smooth process. Great job!

Recoils was very helpful with my move in ... very knowledgeable!!! Happy doing business with her !

Great customer service!

Awesome customer service!

When we arrived to the property April was very friendly and amazing. She handled all of our storage needs efficiently and effectively giving us confidence in storing at this location. I would definitely recommend this location to anyone needing storage.

Tayler was very friendly and had me out and ready Togo within 5-10 minutes!!

I would recommend this storage to anyone. The Manager April was very professional and nice. She has a very friendly and sweet personality. Thank you April for helping me through a fast process. Great place..

Property appeared very clean. Sales rep extremely knowledgeable and very informative

Brandon was very helpful and friendly, I was having a hard time finding the right storage and he assisted me very well.

Driveway too narrow

April was awesome!!! She helped me out very well and understanding. She got me in and out and made sure i was well taking care of!! Thanks girlie <3

I had the most pleasant experience dealing with April at your public storage on 4333 Jackson St. She is the most pleasant person I have ever came in contact with at your place of business she is really doing a wonderful job and is very polite. Thanks for everything Mrs. April. Jeffrey Hargrove

In all work places customers seek out a place with friendly service without all kinds of schemes thrown in just to get more money and so forth. Hands down this public storage is the luckiest business because their employee April whom I spoke with yesterday not only thoroughly answered all of my questions and concerns but she didn't lose patience with me nor seem at all bothered that I repeated questions and so forth. So THANK YOU THANK YOU APRIL YOUR AWESOME

April was fantastic and knew everything about the storage process. Will recommend to anyone needing a storage facility. A must place to store.

Move people, staff :-)

Great service and great go carts!!

Customer service is great. April is friendly and helpful and the property is always clean and nice.

Deanna was very professional.

I had a great experience here. This girl April was very helpful and such a delight to meet. If your stressing over moving or anything i would go to her. I will be going there again. All and all the experience I had was amazing and made my day so much better.

I rented a unit with April today and she was very helpful and in had a great experience with her ..

April was really great thank you.

April was very friendly and helpful! Definitely recommend using this location!

Good service

April was great good experience

LOVE IT!!!!!!!!!

I went in to buy packing supplies and April were was very helpful and her customer service was amazing

Calyn's customer service was super and she was able to assist me with all my storage questions

Great Customer Service Great Timing Nice And Pleasant. Andrea Is Amazing !

This place really went the extra mile. Kalyn really helped me out. I dont get off work until 5pm and thats when they take there last new storage client. I was stuck in traffic and she stayed until 6pm and let me get a storage that i desperately needed. I want to thank yall at public storage for all your help abd thank you.

She was so nice and helpful !!!

The property manager Calyn is amazing and she always has a great attitude and the property is alwats so clean.

Fabian in the front office was super friendly and professional. I was in and out in no time. He was very patient with me when I immediately lost my gate code and had to come back inside to ask for it again. He also called to check on me after I moved in to be sure all was well. Awesome customer service! This property has security cameras and a manager who lives on site. Easy access from the highway and fair prices. What more can you ask for?

Deanna was a great help in getting me the space I needed. Very friendly and helpful service. Thanks!

Deanna was great when i came by to get a storage... She is verry nice and gives u all the information u need.. Very happy i came here!

Diana was very kind and polite and made sure out needs were met and a minimum cost in an effective timely manner. Would recommend to a friend.

Deanna was great during my appointment. She helped Me find the right space to help my needs. I would recommend this location to everyone. So friendly and kind.

Deanna was very friendly and helpful in getting me set up with a small storage unit

Deanna was very nice. My experience was pleasant and she helped me with my storage. I would recommend this facility to anyone needing a storage space and friendly storage.

Deanna was great. Very sweet and understanding. Thank you

She was awesome..great personality...knows her stuff around her...Will be coming back here every time....thanks Deanna you were great

I came in to traslate for my uncle but they had bilingual staff. Carlos was very kind and helped us and got us a great deal on what we needed. Also the manager Deanna was a sweetheart. I recomend this place.

Vert friendly staff. Got me a great deal on a big unit. Lady with the A-1 Sauce tattoo was super cool!

Amber is very helpful ☺

Property is immaculately maintained. The property manager, Amber, is extremely knowledgable and more than willing to lend her expertise to put you in the right unit. The entire experience has been nothing short of enjoyable. Amber makes renting super quick and easy. I would definitely recommend this facility to anyone in need of quality storage for a great rate with no run around!

Awesome. ...

Amber is nice

Thanks for all you do amber...

I had a horrible experience keeping my stuff there. I had a dead mouse, feces and urine on my furniture and termites ate my kitchen table. The insurance is crap. Won't even be enough to replace one item that was damaged. DO NOT RENT HERE!!!

There customer service 👍

Great

Service is great. Amber even gave me a reminder call to inform me of an upcoming payment as so not to be late, awesome!

Awesome...

amber is awesome

Deanna gave great customer service to me today! She showed me the entire merchandise wall and showed me what I needed. This is my second unit at this property so, I'm pleased that the service is great from all employees. Thanks, Deanna.

Amber was very kind and helpful. She was patient and explained everything well.

Great service friendly service!!

Great customer service, and easy auto payments!

Amber was very friendly and got me the perfect unit

Thanks Jason for all our help you were amazing. Will be back to see you. Thank you a lot

Great customer service plus Dana was very friendly and helpful I highly recommend this location

Very informative, and all fees and features are relayed in layman's terms. quick and simple; my move-in took only 30 minutes!

good

Clean location and nice service

The facility appears clean and well maintained, and Mark is very upbeat and professional. He clearly makes customer service a high priority, which made for a positive experience. I would recommend this storage location over others even if it is not the closest for some people.

Amber was extremely helpful with everything I needed. Thanks

The young girl there was nice and quick. I had doctors appointment and told her if she could be as fast as possible and she was with a smile and i made my appointment and got a better unit then the one i reserved.

Amber is a nice lady with a great attitude.

Amber is the best. So sweet and very burtiful. Thanks amber

Amber is a very nice lady. I was very pleased with her attitude.

Amber was a great help with my storage. She was very knowledgeable about her property and the items I need to protect my belongings

Amber was amazing in all areas. Great customer relations skills as well as communicastionsal skills....

Deanna Freeman was very helpful and was able to answer all my questions about what i was looking for.I was very happy with the service.

clean and neat. friendly people

I had a wonderful experience at this property. It was it was very nice and clean, and the property manager Amber was amazing. She helped me find the unit to best suit my storing needs. I would definitely recommend this location to all of my friends.

Amber was great and very informative! She really is a great employee!!

The customer jason was very helpful for me he was making sure my needs were meet and was making sure that I was satisfied customers and went out of his way to make sure that I didnt have any problems or concerns at the moment and told me if I have any issues that I can contact him and he is there to serve me and to make sure I am a happy customer. I thank him for making my experience a very pleasant one and will continue doing business at his location

The most awesome experience with management. Professional approach and very helpful. Great property.

Great costumer service. ...

They other day I came into the store just to get a roll of tape. A very nice young man name Jason was there. He greeted Me with a smile and when I explain what I was was trying to do Jason said he could help with with that. Jason show some of the best customer service I seen sense I was in my younger days. At that point in time I didn't need a storage unit but will keep this store in mind just from the experience with Jason.

Great service!

The employees were extremely nice. The property was well kept. The only thing that I didn't like was that I want told that I needed a disc lock until I had already made it to the storage with the already purchased lock that I got and traveled over 7 hrs to get to. Also another issue was I didn't know that I had to purchase insurance once I arrived. I feel that when we reserve the unit all of this should be explained them. Other then that everything was good!!!!😆

Just finsh my experience with public storage Jason was great help safe place to store your things...Thank's to Gaby at Public Storage made it easy and fast for me... i feel my things will be safe thank you!

Great service

Jason was very helpful on explaining everything I had question on since it was my 1st time here. Very polite,and made my process very easy

Amber was nice and helpful. She showed me the right space and the proper merchandise I needed.

I went in to pay my sisters rent the other day at this location and I was impressed!!! The girl working at the counter, Amber (I think that was her name) was extremely welcoming and knowledgeable. The store was spotless and very well organized. I haven't had any need for a storage place lately but if I ever do I will go out of my way to make this the place I choose. I would have no problem recommending this storage facility to my friends. Good job Public Storage on hiring such a great person, any business would be lucky to have such a valuable employee.

Amber and Jason are super awesome...very helpful

Robin was very helpful and very nice

I received awesome customer service from Ms.Gaby she was very detailed and patient there should be more great employees like her she was so generous

Gaby was ,Very very respectable and great,helpful to me

It was great customer service and I was given everything I needed before leaving gaby was awesome

Its clean, safe and lovely costumer service.

I went in to buy some packing stuff and Amber made sure I left with everything I needed in one stop. She was extremely friendly and really helped me out! Thanks again Amber, more people with an attitude like yours would make the world a better place.

Amber was amazing, Extremely helpful and knowledgable with the process. I was a little nerves as to what to expect but she was amazing.

Great service. Amber was nice and unlocked the bathroom for me one day.

Amber was the best. I was in and out quickly and loved it. Will recommend her location highly

Amber was wonderful in helping me today. Very knowledgeable and informative.

THEY ARE VERY PROFESSIONAL AND SPEEDY WITH THEIR SERVICE AND NOT TO MENTION CHEAP WITH STORAGE SPACE PRICES!!!

The place is clean and the people in the office is very helpful with every single concern, especially Amber. I suggest to keep working hard as you always do. Thanks.

Quick and easy with great service.

Very easy to do. I recommend signing up online and getting an appointment. The prices were very competitive, especially if you get the deals. They do require insurance and you to purchase a lock but most places do. Property manager is EXTREMELY helpful and informative. Also, they are military friendly. Would definitely use again

Amber has always been a tremendous help with my storage needs and I would recommend her facility to anyone. She is always positive and friendly.

I had never rented a storage before but the staff helper of that day was very nice and helpful. I think this property is a nice and safe place and yes it is close to the hwy. I hope this a short time stay, like the space.

This is an older facility but it is clean and well maintained. I was a little nervous because the price for this location was lower than some of the other locations but after checking out the place I realized there was no reason to worry. The neighborhood around it is decent middle-class brick homes and it is less than a block off a major street. The service here was great too. Amber called couple days before my move-in date to confirm the time and size of the unit I had reserved online. She happened to be working when I came to move-in and got us taken care of very quickly. I'm very happy I didn't pass this place by without checking it out.