Public Storage Self-Storage Units at 9720 FM 1488 Rd, Magnolia, TX

Nancy has impressed us since day one. Very helpful and informative. She has been contacting us to make sure we have equipment to move our belongings in. Very confident in her skills. Thanks Nancy

Shelly was so helpful and amazing! 10/10 public storage

The best customer service around! It’s a great storage facility that’s super clean & secure. I highly recommend it!

Management at this location is aware of the theft of our property, and know who has done it. We’ve been attempting to get our items back, but keep being given the run around by the workers/manager at this location. We are promised calls back, assured our items will be returned and then don’t hear back, unless my wife or I call, then we are given the same excuses. They’ve allowed the thief to get away with it and have allowed him to still occupy at this location. I am disgusted by how this has been improperly handled and don’t trust this place. We will be moving out asap.

If you don’t mind your personal property stolen and the owners not doing a thing about it, when they know who did it, this is the place for you. However, if you value your property, I highly suggest going to one of the many other nearby storage facilities. 👎👎👎👎👎

Excellent customer service!

Nice storage facility.

Diana is awesome! Great customer service and very diligent. Extremely kind as well. Great place for storage!

Luann was very helpful in us moving in, very nice and made it very easy

Diana was great. Thank you for your help!!

Gale was very helpful getting me a rental that fit my needs and a really great price. The facility is very neat and clean and seems to be well maintained.

Diana is super helpful and courteous! Walked through all the information in a timely manner, and she got a wonderful smile! 5 Stars!!

Dianna was so amazing and sweet and helpful. She anticipated our needs and had things ready to go before we needed it.

Thank you Nancy for being so kind.

Hate always seems to work with app which is really nice. Lady at counter always helpful. Easy to get around inside. No complaints.

After the manager heard my concerns she immediately asked for a reduction in my rental price!!!! Thank tou so much!!!! Too expensive.... got a deal then went from 100 to 300 a month in a couple of years!!! So beware of discounts!!

Nancy is amazing!! She helped a ton Unloading and helping me with setting up the app, she is awesome definitely an employee to hold on to and treat with respect! Highly recommend

Nancy was very helpful and friendly. We need more people like her.

Thank you Nancy for such amazing customer service. Will definitely refer my peeps!

Nancy is a first-class star. She is half the reason that I chose this facility; not only is she knowledgeable, helpful, reliable and committed, but you can also sense that it comes from the heart - she's a good person and seems to truly care about her customers.

Nancy is the greatest. So helpful.

Great help with the app they suggest and help they offered. Great ladies Gale and Amber.

Knowledgeable pleasant staff

Gail and Nancy were AMAZING!!!! They were so attentive and helpful with getting us squared away and meeting our storage needs!!! They helped to ensure our oversized vehicle would be able to get into the location without any hassle and walked through the facility with us!!! The facility is clean, secure, and the staff is SUPER friendly and eager to help with any and all questions we had to get us moved in!!!

Nancy was a delight, very helpful, affable, and efficient. I have no complaints, just wanted to drop a compliment.

Thank you so much for your help Nancy.

Nancy took good care of me. Go see Nancy for all your storage needs. Thank you Nancy!

Tina helped ease my stress during a difficult situation. Friendly, helpful, quick to problem solve. Thank you Tina!

Nancy, Thank you for all your help. Your awesome.

I wanted to give a shout out to Nancy at this location. She made the process effortless and was very helpful. She showed me the app and it makes all the difference for easy access to my unit and it is very convenient in having all information in one place. Thanks again Nancy! Great job!

Amber left a lasting impression. Polite and instrumental in teaching the more technological advances in retrieving access to storage spaces. Amber is very intelligent 👌 👏. She's a keeper.

Amber is phenomenal in her patience, and intellectual informant, bar none. We've experienced no one with Amber's demeanor, and time in the contract process, that is necessary to bring us on-board Public Storage. Amber is definitely a keeper!!! 👍👏

Nancy is awesome!!!!! Thanks!

nancy was so wonderful when it came down to helping me pick the right size unit. i’ve been to a couple public storages and she by far has the best customer service in making sure her customers are satisfied!!

Nancy was truly amazing and helpful when getting the perfect storage. See Nancy if you need a storage.

Thankuuuuu Nancy!!!! You were wonderful helping me with my lock and getting me access to the app for faster access !!!!

Nancy was awesome! Gave me all the information I needed to know!

Mrs. Nancy is such a sweet lady. Thank you for all your help.

Nancy was very helpful!

Kaylee was very friendly and professional! What a great place to keep my things safe! UPDATE: Staff is friendly but they raise their rates to ridiculous amounts for no reason any time it pleases! I started at $25 for a 5 x 5. I ended at $53 per month! Ridiculous!!

I had to move to a bigger storage unit and once again Miss Rhonda was there to guide me through and explained everything in detail and very thankful she took the time to explain everything and I would recommend my friends or family to go to that storage and see Rhonda.

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Nancy was a big help. Thank you so much!

Thank you Nancy for all your help. Very sweet lady.

Nancy was kind . Thanks for all your help.

Nancy is extremely helpful. Great place.

Nancy was so awesome and very sweet. She took her time with us and didn't rush us.

Staff was very friendly and helpful.

Nancy was super nice to us I definitely recommend!!

Rhond was a very helpful and explained and went over everything i need to know. Thank you and have a great day!

First time customer to Public Storage and Ms Rhonda was exceptional thank you so much for answering all of my questions. Highly recommend

Nice storage

Hi Jaime thanks you for your help.Welcome to Public storage

Chris was an awesome help with my unit! They are an excellent storage facility.

Super easy and fast. Chris did an excellent job.

Amazing Service from Rhonda.

Rhonda was such a big help on showing me how to log in on the web. and she is so sweet to show me. she did a awesome job helping and so kind Rhonda was such a blessing to help find a bigger storage unit because the first one was to small

Anyone have a phone number that will get me to the office. The number on their listing takes me to a central office of some kind.

Renting a storage unit has never been easier and the app gives you complete control over to manage your account. Also, opening the gate is a breeze with the app.

Thank you Rhonda for your help!

Rhonda explained us everythig perfect!!! Very helpful for us.

Worked with Chris to acquire a storage unit. Very professional employee. Great service Milton

After a long rough day got to storage to finally unload and met Chris he stayed open late die to us stuck in traffic running late...he was so nice and friendly and helpful. He was happy and after moving and tired he did a great job at making me smile. Chris was such a nice guy. I suggest this storage place there so kind.

I am tired of getting late fees because no one is in the office every time we come to pay. I’m tired of getting treated like that and the new guy they have there would not let me access my unit on the 1st of the month until I payed my bill that was due that day. I’m not ok with this.After speaking with Rachel she was able to help me with the problem I was having. She is an amazing employee and has great customer service. Vary professional and nice love seeing her when we come in.

Rachel is amazing came in a couple of days ago and rented a unit... Rachel got me thru the process stress free and efficient and got me items to protect my stuff coming in if u need storage Rachel is the one to see thank u so much u r the best

Rachel was amazing to work with. Extremely friendly and knowledgeable. Would definitely work with her again!

Super kind always smiling seems to love her job

Rachel and Stacy were great and saved me money thank u so much

Very nice people they will help u out anytime

Rachel is awesome, she’s patient and funny and makes the whole process less stressful.

Great customer service and easy access to property! Love our climate-controlled unit!

Stopped by to check out parking spaces. Rachel was great showing me around property and explaining pricing.

Sandra is great thanks

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I’ve called many storage places but this by far was the best especially when it came to customer service the young lady Jerrica did an amazing job at answering all of the questions I had and completely sold me on storing with them.

Austin was so helpful in getting the unit size I needed after I had reserved one online that wasn’t big enough. My first time ever having to rent a storage space was made so easy and everything was explained well. They also were very friendly with my multiple calls of questions!!

Rachel is amazing always has a friendly smile and never rushes me out the door when I come in.... All in all I wish there more people like her in the customer service industry.

Rachel was outstanding helped me download the app so I dont have to gwt out to exit the property anymore thanks rachel

My husband and I have been checking into storage units recently and this was the best option for us! Zoe was such a big help! She’s super nice and sweet and was very clear and informative about everything and made the whole explanation process really smooth! So happy!

Zoe was so amazingly helpful! She answered every question I had and did it all with a smile! I love seeing such great customer service!

Rachel and Chrissy are awesome! So nice, so helpful! Property really clean. Greatfull I found this place!

Rachel is the best. Property is clean and she knows her stuff when it comes to storage.

My experience was AMAZING! Chrissy was such a blessing to me that day. Very professional, friendly and informative. I was going through a tough time and she was very encouraging. I wish all business experiences could be so positive. I’m thankful to have been led to this particular site.

Chrissy, did a great job of helping us rent the unit and explaining the coverages that we're available. She answered any questions we had, and was an absolute pleasure to work with. She even went out of her way to help resolve a double booking we had at another location.

Great place and friendly staff plus very clean!

Sandra was excellent in helping and cheerful.

Awesome place and the young lady that runs it is the best!

Good folks and a joy to work with. Could ask for more.

Public storage is a great place to store your ex's stuff. When the relationship is over , store there baggage at public storage, thank you Rachel for the awesome assistance and for making the process easy to store away the ex's excess baggage. For all your break up needs see Rachel at 1488 magnolia public storage .

This location specifically has a very friendly staff! Crissy and Rachel are informative and helpful ladies that will do all they can to provide safety and security for your contents. I also was made aware of a discount which came at a perfect time financially and to Crissy, I am quite grateful. Any type of contract can be daunting; I felt like Crissy explained my contract, accessibility and rules in a way that didn't seem overwhelming. If you are not a person who can abide and adhere to rules of normal society and expect the world to cater to your ridiculous rule-breaking and mis-behavior, than yes, you will have a difficult time. Make sure you understand your contract, how to access your unit, know when your bill is due, update any information online and that’s it! I have rented a lot of units. Most storage facilities are creepy to say the least and run by chain-smoking alcoholic derelicts. Coming from someone who is precise and particular, If I approve, than it is a good place and good location for your valuables. I am quite pleased with my experience.

Rachelle has been one of the most pleasant and knowledgeable young ladies that I have had the pleasure of doing business with in a very long time.Thank You Rachelle!!!! Sheri' Preston

Crissy was awesome and helped us get a storage unit when we needed one! Great customer service!

Chrissy was very helpful, professional and friendly. Which made the storage process very smooth and quick.

Rachel was very sweet and helped me with getting a new lock. Would recommend her for a raise. Great customer service. #25936

Just rented my storage space from Chrissy, who is friendly, helpful and very funny. Check online for great specials.

Rachel help me with all my question and was very professional and nice. I will recommend this storage to all of my friends. Thanks

Rachel is amazing and down to earth the property is clean great service will continue to store here

Rachel was very easy to work with. She had an amazing attitude and very helpful.

Rachel was a life saver!! I couldnt get the spot i wanted E-reserved and was panicking because i needed a spot for my trailer tonight. Rachel set it all up for me and emailed me the reservation, then stayed 20 mins after closing to ensure i got my trailer parked and was able to get back out. Rachel is the definitionof excellentcustomer service!!!

Crissy and Rachel were both beyond nice and very knowledgeable. This Public Storage is highly recommended!!

Everyone is so friendly and helpful

Kierstian did a great job. Extremely helpful and I recommend this storage unit to everyone.

Very happy with this choice for storage. Sandra was very detailed in going through the process for the rental agreement. Within a week or so the exact unit I was looking for opened up and she made the transition over very easy to do. Clean facilities and very well kept.

Very good experience

Prices competitive, the person working at the facility was helpful, she help find a larger unit when we discovered the unit we rented was a bit small.

Chrissy was the best she greets you with a big smile on her face. It took no time to rent a storage and the prices are great. Definitely recommend renting a storage here. Thank you so much Chrissy. Public storage 25936

I had a awesome experience renting my storage space at public storage property# 25936 Chrissy helped me with renting the 5x5. I was met with a positive vibe as well as detailed info on every question i asked by this young lady. It was a easy uplifting experience. I recommend this location to any one who loves shopping local.

Chrissy was great! Explained everything about leasing the unit and insurance for my possessions, and gave great advise and tips for the care of our items in storage.

Rachel made us feel at home and helped us find the right storage unit. Thank You Rachel

Rachel was great. Very helpful and she really knows her stuff. Glad I came here.

Grear prices and service! Staff is friendly and helpful. Wife rented here recently as we are moving to rhe area and the location and price are exactly what we needed.

Ms. Chrissy was the MOST helpful, kind and accommodating woman!! She made everything so easy and she went the extra mile to make sure everything was set for me.

Great service. Chrissy was very helpful and prompt in showing me the unit and getting me set up.

Chrissy was the one that helped my husband and I when we went this past weekend. She has great customer service and was very sweet and patient with us. Thank you

This place is very well taken care of and the manager on site is fantastic, I would definitely recommend.

Thank you Chris for amazing service.

Very good service-very helpful in switching reserved unit to a larger one. Thanks for all your help.

Very friendly staff and convenient location. Prices are reasonable.

Very clean and quiet place. The price isn’t bad either. I’m not giving full 5 stars because we had asked a lady where we could throw one of our old tv stands away and she insisted we leave it outside our unit and they would take care of it no problem. We thought it was odd but said okay. An hour after we got home I got a call from front desk and she said she was wrong and that they don’t take care of it unless you pay a $75 fee. So she asked that I come all the way back there to dispose of it myself to avoid a fee. Instead of making it right and telling me they’d take care of it since it was THEIR MISTAKE, I drove all the way back just to move it back in my unit. Not the right way to handle a mistake with a customer when it was their fault.

Good experience.

👍

Good place

Rachel is awesome. She makes the place.

Rachel is awesome

Not only was this location easy to find, but employees Rachel and Christina we absolutely lovely. Rachel was very helpful, professional, and kind, which was really refreshing during our stressful move. We are very grateful for their help! I definitely reccomend this Public Storage location above any other storage facility!

Needed a storage unit and contacted Rachel at Public storage. She was so helpful and made the process very fast.

Rachel gave great device nice and understanding thank u for it fabulous service

This is a great location for us, with easy access off the highway and easy access to our unit. And Chris M provided a GREAT check-in experience ... friendly, knowledgeable and thorough! The only reason I'm not giving 5 stars is that when we saw the unit, it's a weird, triangle shape rather than a square, giving us less usable square footage, for the same price. But, there were no other 10x10 units available (this, apparently is about 95-ish square feet instead of 100, but the price was the same as a 100). Would have liked a heads up before hand, but our stuff fit in it okay, so I'm not complaining ... much ;-)

Rachel was super helpful. She was responsive, attentive, quick to help, and has a great attitude. She helped me a lot.

Chris M. Did an excellent job setting me up with a storage unit to fit all of my items! Excellent service

Great service from Rachel. The premises was clean and organized and service was fast, courteous and efficient. Thanks!

Rachel was very nice and helpful...She answered all the questions we had...

Rachael was very pleasant and friendly. She always has a great attitude and a smile. She gave a great start to my day.

rachel is the one to come see if u need storage! nice, professional, and very clean property.

Super nice and very professional staff. Love the price and storage units are very clean.

Cheryl was very professional and Articulate. Made our storage experience delightful

Micah gave me 5 star service. She was knowledgable & thorough on the storage rental process, and facility accommodations.

Came in and rented a unit today from Rachel.... loved how clean the property was and the courteous service awesome place to store highly recommend to rent storage from Rachel she’s truly amazing

Chris M. is an extraordinary customer service advocate. She was patient and thought through a positive solution for our storage needs. Thanks You Chris!!!

Rachel was quick, and easy to work with. No hassle and great price. Highly recommend this place!

Don't even remember being here but okay! Lol

What are their prices on different size units

Hubby and I needed a bigger storage unit and we reserved one at this location. Rachel and Beth made the process so easy! They were very friendly and the process did not take long at all. Thank you Gals for your help!

Excelente.. good .

Awesome customer service.

I came for the location and great prices, stayed for the friendly service from Rachel!

Beth at this location helped me out, and was upbeat and friendly the whole time. She also stated right up until close time, to ensure I got taking care of. Thank you Beth

Excellent customer service, nice and clean facilities. I’m a cootie freak ... my unit was spotless.

We rented a 10x28 storage unit and got a great deal. Valerie was very helpful and courteous. The facility is clean and well-managed. Security is good, with keypad access required for ingress and egress. Overall, a good experience so far.

Rachel and Val made me review this. 😂 They were great 😁👍

It was great! Really it was!

Rachel was VERY helpful and patient!! Helped me very quickly and painless in an unplanned situation!! Will use them anytime I need storage!

Rachel is the best great personality and sense of humor.. she was very helpful with all questions asked... definitely recommend storing here

Excellent place to store. Rachel is awesome at taking care of anything you need! Highly recommend ❤️❤️

Rachel showed me great customer service and great rates. Plenty of options to help personal needs and was able to get me in a unit Immediately. This location has supplies available to pack and properly protect my belongings for the long term storage I need. Thank you Rachel you are amazing!!!

Rachel and sandra are awesome!!

Rachel is amazing. I make my payments at this location she is always so helpful.

Super friendly service and great prices! Go see Rachel!!!

Rachel was very helpful excellent customer service excellent customer servi15m

This was my first experience with a storage facility. Thank you Sandra for helping me. Hard to find such courtesy and kindness now a days. Thanks again Sandra!

Friendly staff and good prices.

Sandra was extremely helpful and made this simple and easy. Thank u sandra

Yesterday my three year old and I had a flat tire and Mrs. Rachel and Mrs Sandra were kind enough to let us use a phone and wait in the office until help arrived!! Great people! Wonderful employees!!!

Great service & good quality storage! Thanks to Sandra we got moved in for the low!

Sandra was a huge help! Couldn’t have done it without her!

Sandra is amazing! Every time I have rented through ya'll it is the same smiling helpful face. Thank you Sandra for everything.

Rachel & Sandra made our first move such a pleasant experience. Helped us save money left and right, we would definitely recommend any of our friends to this storage unit.

Sandra was very professional and helpful during the sign up process. She made sure to set time aside to go over the facility and options. The customer service was excellent and facility is clean and easy to access.

All I can say is "WOW"!! I am so happy with my decision to use Public Storage in Magnolia. We had a last minute family crisis and needed to clear out some stuff. Rachel was very understanding and accommodating to our needs. She offered a clean and safe place to keep our belongings as well as excellent customer service. I will be recommending this facility to anyone who needs storage in the area!! Thank you!!!

Sandra & Rachel were fantastic. They helped me just a few minutes before closing and were so friendly. Thanks!

Called about some prices on storage since I have never had one before Rachel walked me through telling me the prices and promos offering me to come down to the property for a tour and to view the unit. Great customer service and professionalism. Will definitely recommend doing business with Rachel. She also told me about items to and offered deals on boxes with discounts couldn't be better. Thank u Rachel for all ur help.

Rachel gave me great service at a cheaper rate than I expected thank u so much

Sandra was awesome throughout my whole process of getting my unit. She was very transparent and up front. She is a solid sales professional, too. I got several more things than I had planned for and was grateful that she shared them with me to have the option of taking advantage of the value of them - especially the in unit humidity control product. I only have short term need for my unit, but if it were long term, the experience with Sandra certainly provide comfort in keeping my storage space at this location. Thanks Sandra!

It was a pleasure dealing with Sandra and no waiting time to get things done accordingly.

Sandra did an amazing job with getting me into a climate controlled unit. I’m very pleased with their services and how fast she was able to get me setup with my unit. Thank you again Sandra you did a great job.

After four months my unit's rent was increased 39%, from $64/month to $89/month. Not cool! UPDATE: After 3 months, PS reduced my rate - THANK YOU!!

Sandra was excellent!

Sandra was super helpful. She was polite and got us in and out fast!!

Sandra was excellent. Highly recommended.

Great prices, very clean and awesome customer service. I recommend this business,

I rented a unit at this place. Chris M helped to get everything set. 100% recomendable, clean, safe and affordable units. After 5 months they increased 50% the tariff so I moved out from the unit. Disappointed.

Rachel and Sandra are very professional and friendly The facility is clean and the prices are competitive. Would recommend to anyone.

Rachel was very helpful and knowledgeable. Also great customer service.

Rachel and sandra are great and very understanding awesome service thank u ladies

This public storage was very clean! Sandra was extremely helpful getting us set-up and showing us the property where we had rented a stall. Was very comfortable this location.

I have used this location at different times throughout the years. Always had great service and prices.

Rachel is wonderful!!! Very efficient and professional!

Sandra's was a great help. We appreciate her knowledge and honesty

Sandra was very efficient and friendly. It was fantastic working with her.

Wanted this location because it was close to our home. Checked out online and found they were having a $1 move in special. Found prices very competitive with other storage facilities in the area. This property offers both inside and outside (drive-up) storage which is a plus! Reserved my unit online the night before -very convenient! Sandra, the manager, called the next day. The property is very clean and well maintained. Sandra, was so very helpful with everything!

Sandra was very very wonderful Joy to work with ! Very personable and professional Very efficient

Great customer service. Sandra is the best!

Great service that went above and beyond.

Rachel was great with helping me with my storage and recommended items to help with my items and was so knowledgeable that I got them. Couldn’t ask for better service definitely would say she gives a 10 star service. She definitely deserves a raise for her knowledge and service.

Sandra, the owner, is wonderful. She keeps a clean facility and is always glad to help. The location is convenient to Magnolia, the Woodlands and Tomball. Access to enter and exit is easy. I highly recommend this Public Storage facility. I have a larger unit, but there are smaller units, and spaces for RV storage, too. If you need a storage unit, definitely check this one out!

Sandra is always so friendly and helpful when we come in. She always has a smile on her face and seems to love her job. I love public storage and the staff and know that my stuff is always safe there!

Chris M and Sandra were amazing and professional, I do not currently rent there but I did take the tour of the facility and found the property clean and the managers made everything easy to understand.

Sandra was so amassing and helping. I was struggling to find a place that was affordable. Thank you Sandra your were such a great help a pleasure to meet you .

Sandra was very helful and gave us the most great service. I greatly reccomend anyone coming here and asking for her for help with storage needs.

Chris M and Sandra made my move totally stress free. It was a great experience!!

Nightmare of experience! Employees dont communicate well,lots of turnover,seriously messed up policies & all paperless so they never have to be accountable,lost EVERYTHING & they ended up being rude about it & could never reach or get called back when we tried contacting "district/corporate" people & #s we were given. Only ONCE did we FINALLY speak to a man who promised to get us answers & info & back to us the next day,NEVER heard from again & never was able to reach him on phone again! I shudder when I drive by the location we had our life in after Harvey...

Great service. Thanks Kaylee!

This place is amazing, Kaylee was taking care of me , she was super efficiently, nice and explain me all the options that I have, I definitely recommend this place , and the rates are unbeatable.

Professional, clean, fast check in, secure- must enter your personal code to enter and exit. Sandra was super nice!

Chris M and Sandra - awesome awesome!!

Chis M and Sandra were awesome!!!! Great location, very helpful

Sandra and Chris M were really nice helping us to set up our storage unit. It’s the second time we rented here and the service is great as always.

Just got set up today with Public Storage on 1488. The staff who set me up were very friendly, but I am only giving 4 stars because they didn’t tell me everything on the phone at first. They will require you to insure the property you store in their unit. I have renters insurance already but they had no intention of finding out if it would cover my items in this case, they just wanted me to buy theirs for $11 a month. $11 a month isn’t the end of the world, I just wish they would have told me up front when I was originally calling around and price shopping.

Sandra was extremely helpful in finding the right space for me. Companies need more people like Sandra. Get her a radio!

Sandra has giving me the greatest help fast and quick!

Fast service, everything went smooth and breezy, the lady Sandra show me my storage to make sure I’m getting the right one, which was cool. Definitely getting my friends to give this place a try

Sandra gave excellent customer service . Se shower me a unir and made the white procede East.

Sandra and Chris M made getting a storage quick and easy.

Chris M and Sandra gave me excellent service. My getting storage was quick and easy.

Chris M gave excelente servicio.

Chris M and Sandra provided excellent customer service for me today and made my experience alot better!!

Toured this facility recently and found the two girls in the office extremely helpful and professional. Chris M and Sandra took the time to explain the entire process. I did not rent there at this time but will definitely recommend and would rent there in the future.

Chris M is awesome

Rachel did a wonderful job getting myself and fiance placed at there location. walked me through the whole process and answered all questions. Did not try to give me more unit than what i needed or try to sway me to spend more on a larger Unit. Thank You Rachel

Chris M helped me with some questions I had. She was knowledgeable and professional. Excellent customer service!

Excellent customer service from Sandra, easy to set up, clean units, all at a reasonable price.

Great customer service by Sandra today! She made renting storage for our RV simple. Facility was clean and easy to get in and out.

Sandra was very good at getting us 2 units side by side and explaining everything.

Sandra made move in quick and easy.

Sandra was very friendly and thorough with her information and knowledge of what products to help with our storage needs. She even remembered my last name from a phone call from last week when I came in.

Our experience with this public storage has been so smooth. Sandra has been a joy to work with and been very helpful. Rachel has also made our automatic payment method easy to do in the faculty!

Very proffessional and informative and friendly management. Very respectful of my time . Very smooth and pleasant transaction .

Chris M was so helpful on the phone! Great service!1

To ANGELICA AND ALEXANDRA, who helped me with everything that I had questions with. I thank you two for everything. I didnt know what I was doing until you guys helped me in the right path. I pray for prosperity and success on all of your endeavors. Thank you you two.

Sandra was very helpful and bubbly.

Sandra, was very helpful and made the process a breeze!

By far the best customer service I’ve had in years. Angelica definitely deserves a raise the way she makes customers feel joyful in her presence. Other public storages I’ve did business with treat me like a customer as if I’m just a dollar to them , but ANGELICA made me feel like i was part of a family. Never had an employee treat me with such respect .

Sandra was easy to work with, very simple to get in a storage

Very pleased with the ease of securing a rental space. Sandra's exceptional customer service made the entire process stress-free which is greatly appreciated. The facility is secure, easy to access and clean.

Chris M was amazing!!!!! Quickly taking care of us!!!

Great service all the details were explained with a smile

Thank you so much Chris in making my storage experience fantastic!

Thank you kierstin when i needed stoage !! Appreciate all your help

Very friendly and flexible

Customer service was fast efficient with a big smile thank you over and over again

Sandra was extremely helpful in assessing my needs and finding just the right unit. Very satisfied and no time wasted. Very efficient.

We choose to rent after meeting and speaking with Sandra the property manager. She explained how the process works from beginning to end and did not allow us to leave until we had all our questions answered. This locations is not the closest storage to our house, but it is the one we choose based on price and customer support. Keep up the good work! A happy customer.

Sandra was excellent. Simple and quick.

Sandra was so sweet and very helpful. Very bubbly and great personality with people.

Variety of storage options

Sandra was excellent. Very professional

Sandra was allot of help with the whole storage process she made it easy getting my unit when i needed it!!

I was completely satisfied with my overall experience with Public Storage and Chris M. was a great help in getting me set up with just what I needed and in a timely fashion.

Chris M. was my service rep. She did a great job helping me find a unit that was suitable to our needs.

Great customer service. Sandra was awesome

Sandra was very nice today and helped us switch from a larger unit to a smaller unit. She was very effective and very nice. Thank you Sandra! I would rent here again.

I great place to store your items. The manager is very friendly and helpful.

Nice

Excellent customer service Sandra was very help full and friendly.

Chris M. was my service rep and she did a great job of getting me in and out in a timely manner. She also did a good job of explaining the contract before I signed on the dotted line.

Chris was very helpful and friendly. Entire facility was very neat and clean. Extremely impressed! Rates are great!

Great service, quick and easy. Thank you Sandra.

I was using public storage I really like the customer service They treat all their customers very nice and respectful thank you for letting us have us as a customer the Service and Sandra was very nice and respectable she treat all her customers just excellent but I will recommend public storage to anybody and Excellent experience storing Sandra went above and beyond making me feel safe storing there. I would highly recommend this facility and Sandra.

Sandra was such a huge help and was very patient with me!

Awesome customer service from Cheryl! Everything worked out great!!!!! And a year later everything was still amazing even through check out process! Definitely recommend!!!

Excellent customer service, easy to set up, clean units, reasonable price.

Efficient, competitive pricing, Sandra was very helpful as I coordinated my move from out of town.

Great place and location that is easy to get to. Christina M. was helpful and professional with a good knowledge to answer all of my questions.

Had a great experience with Sandra the manager! Service was smooth and easy!

Excellent experience storing my car. Sandra went above and beyond making me feel safe storing my vehicle there. I would highly recommend this facility and Sandra.

Amazing customer service!! Very helpful.

I have used this lovation a few different times each time the ladies are very nice and helpful. The process is very simple and it doesnt cost an arm and a leg. Very happy with this location.

Ashley was awesome professional and really saved the day! Thank you for an awesome experience!! :)

Very upset. Access has been closed to storage units since Friday 8/25. Reason given was because of Hurricane Harvey. There is no flooding in this area and all other storage places are open and have access. Left me stranded with a Uhaul full of furniture and items from our home. Was told by the local staff that it was a Corporate issued order and that they couldn't do anything, but I called Public Storage Corporate and there is nothing in their system about closing. Seems to me it was a decision made by the staff. Will definitely be finding another storage place after we can get our stuff out.

Kierstin Is absolutely awesome went above and beyond. The best experience and great attention to detail . I would recommend storing you items here. Update review went by to get items out of storage and after settling into my new place. Lots of items was missing

Thank you for the great service that Michael provided at this location - 9720 FM 1488 Rd

Chris was very nice and helpful. public storage was also reasonable in price

Good facility. Chris did a great job in helping me get a unit on really short notice when another storage place left me hanging. I'm very pleased with the service.

Very friendly. Very helpful.

Kiersten and new trainee Mike were excellent. Extremely courteous and pleasant service experience. Top quality customer service. Convenient location. Best people to deal with.....

I was very pleased with the service at this location. I wanted to move from 1 storage unit to a climate-controlled unit. Kiersten was very helpful and able to answer all my questions regarding the billing and pro-rated amounts for the month. Once I emptied out the old unit, she was quick to help me close it out and confirm that everything was taken care of. I'll certainly continue using this location.

Very informative and courteous

Clean, friendly and helpful.

Exceptional service

Clean, nice and the property manager was extremely nice and understanding toward our needs!!

Great service. Kiersten is very helpful

The whole experience has been so nice and helpful. They have gone the extra mile for us and are definitely 5 stars for customer service.

Kierstin,she was magnificent,I appreciated her awesome service.

This facility is very clean, with high security and a Manager named Kierstin that is Customer service oriented! Kierstin helped me on more than one occasion as we moved from our home and awaited completion of our new one. She is quick to walk you around and will go the extra mile to ensure your storage experience is a good one. One day late in the afternoon I was at my nicely air conditioned locker in August when she came strolling through for a security check. This locker was the farthest from the office and she begins there and walks her way back through every one! You will not be unhappy with your decision to rent from her.

Love the people they are so friendly and helpful. If you have an issues they will work o. It irh u.

very good price, clean, safe and new

Kerstin is amazing!! Thanks girl!!!

I love this place because it is clean, professional and reliable. A business may only be as great as the management team will allow. KIERSTIN is a perfect example of how customer service should be rendered. She is a great asset to ps. I highly recommend public storage because they are honest people and do honest business. Thank you.

Kiersten is awesome! Great place very helpful!!!

Kierstin .. Was awesome !!!!! Yall need more workers like her.

Haileigh - was a great help and provided super customer service!

Great customer service

Good fast and friendly service. Unlike cubesmart!

Wonderful! Highly recommend using them! All the ladies are polite and kind. Very clean property, units are great sizes. I will be using them again & again.

Haleigh & Kiersten were great and helped me out with my storage unit. They have the best customer service I have seen in years.

This place is awesome they work with you and try to help when you have money problems and urgencies

Kierstin was a pleasure to work with. Highly recommend. Great service!

Thank you Kirsten

Kierstin has done an outstanding job while I was a customer at Public Storage, making sure that I was happy with the space provided and has always kept in touch with me when I needed information. Her focus is her customer, she is always happy and a blessing to be around and do business with. I will recommend her Public Storage location to others.

Kierstin was awesome in helping with my storage needs. She is always upbeat and takes the time to be involved in all her customers moving needs. Definitely will come back to this location in the future. I reccomend anyone in the market for storage check out kierstins reviews. They speak volumes. Thank you kierstin for all your amazing customer service!!

Kierstin gave me fantastic service would recommend her to anyone :)

This is the cleanest storage place we have ever used. Every time you go in to the storage hallways or drive into the complex it is clean and neat. Kiersten is friendly and professional. She made setting up our rental quick and easy. Anytime we go into the office she knows who we are and can answer any question we have. She is always upbeat and is excels in customer service.

Having not stored anything in years, I found Kierstin to be very helpful and knowledgeable.She was very informative on the size and type of storage space I needed. I would highly refer anyone needing a storage space to deal with Kierstin at Public Storage.

Kiersten was awesome! Anything I needed, she got/did for me. Her customer service skills were top notch. She is very dedicated to her job, and excels at it. I highly recommend renting from her. Your belongings are always being watched and if anything is out of the ordinary, she calls and emails you right then to let you know. I will never store my belongings anywhere else but Public Storage.

Had a great experience at this location kierstin was an amazing help and I felt no pressure at all!

Kiersten gets the job done! Business owners need to come here. Easy and fast transaction while I had little time for small talk and presentation. I rented a unit for 3 businesses. I was straight up robotic and rushed. She worked at my pace. She did not seemed bothered by my approach. She entertained me with great customer service in the office while doing paperwork. She made sure i understood everything and helped me narrow down my choices of units to choose from. It took less than 25 minutes to rent from her. Great person!

Thank you kierstin for all your help with my move in. Appreciate it greatly!!

Kirsten and Paul were SO attentive to my needs... it is SO NICE to see that there is still this kind of excellence in service. Thank you Paul and Kirsten for your willingness to assist my special needs! You Blessed me

Fantastic representation and a wonderful experience.... Kierstin is a professional that understands the meaning of customer service, takes tremendous pride in her work, and truly cares about her clients. Sensing that we were stressed out about our moving logistics and space needed, Kierstin maintained a calm demeanor, helped us get organized, made some strategic suggestions and ultimately, offered us the reassurance and comfort we needed. With so many things weighing on our minds, she remained cool and it was so wonderful to know that she had the answers for our storage needs. This woman is simply the best...and we're now proud to call her our friend! Bravo Kierstin! Bravo!

They had great service and helped with all our needs thank you Kiersten 💯

Public storage was great to deal with. Had an short notice move due to losing my job. The call center was able to price out the cheapest option for my needs. My experience was with the fm1488 location. Kirsten is friendly and also super helpful. The facility is very clean and feels very secure. My belongings were in the storage units from Oct to dec, encountered a lot of rain and nothing got wet.

Kiersten manager was AWESOME SAUCE!! Yay!! Mom's stuff was already dramatic, but Public Storage on 1488 made it EZ!!

Kierstin was uper helpful, kind and knowledgable. Great prices, clean unit!

Super friendly and very helpful thanks a million keirstin

Kristin was the best handled everything very professionally

Kierstin was awesome!!! She made our move in process flawless. The facility is clean and I appreaciate their proactive stance on pest control. I would recommend this facility and definitely use it if needed in the future.

great experience.

Kierstin was courteous , friendly and well versed on all aspects of storage. Excellent!

Kierstin Is absolutely awesome and went above and beyond thank you for helping is out

Some of the best customer service that I have EVER had! This is the reason I am giving them 5 star's. Kierstin is AMAZING! Besides the issue I had at the very end it was definitely worth the money and wonderful customer service! I will be using public storage if I need storage space EVER again:)

kierstin was very helpfull and got me a great deal

Excellent costumer service

Kierstin is a terrific manager. She goes above and beyond, and always friendly. She is always ready to help accommodate anything I need. Thanks for the awesome customer service!!

kierstin was ver knowledgeable and professional. would be an asset to any company. she is friendly and has a contagious personality. recommend this location to all.

Kierstin was AWESOME!!!! She knew who i was coming in the door. Made me feel real good considering why I am renting from this wonderful facility. She sold me some additional items that never ran across my mind. She is just a DOLL and I feel very veey welcomed.

Kristen gave me an awesome service. if that made me feel welcome and please with a smile.to give the best customer service I had in years. Thank you

Cheryl was so helpful and made my storage process so quick and easy. She was able to answer all my questions and ease all concerns. Would recommend to everyone.

A very nice and pleasant experience to rent a storage unit thanks to Kiersten. Even though it was over 100 deg outside.

thank you kierstin for all your help renting my space today, recomendamos this location

Awesome service from Kierstin and Tammy, if I'm ever in the need I will definitely be back

Cheryl was friendly, quick, and a pleasure to work with! With the online express check-in, I couldn't have been there longer than 5 minutes!

Kierstin the property manager went way above the call of duty. I will never store my things anywhere else.

Found property managers Kierstin and Hayleigh very easy to work with and had very good attitudes. Always pleasant and enjoyed our conversations when I came to the facility

my stay has ended with this great facility. kierstin was awesome to work with these months and I recommend to all. will definitely reyurn if I need a space again. thanks kierstin!!!

I pulled up in need and was taken care of beyond my expectations! She worked with me and got the lowest rate, and now I still have cash for some food!

Kierstin did an awesome job. Thanks!!

Thank you kierstin for all your help today with my space. Customer service awesome from thislady

Love kierstin

We were in need of a storage unit on FM1488 and came across public storage, among others as well. After comparing prices we found them to offer better deals which was enough to make us give them a shot. My expectation was just to go in and get a storage unit...which we did and totally hassle free....but what was surprising to me was the level of customer service we received. Kiersten was professional but personable and was able to advise us on the appropriate size unit for our belongings. One specific thing that I was especially pleased with was on the day we were moving stuff in she came to check on us and brought some water. It seems so simple but it spoke volumes to me and my husband as well. She went above an beyond to ensure we had all our questions answered and explained thoroughly the financial aspect of it so there were absolutely no surprises. Word of mouth referral, in my opinion, is the best. We will be recommending public storage on 1488 and direct friends/family to Kiersten no doubt! If you are looking for a storage unit with competitive pricing and fantastic customer service look no further!

Kierstin was very helpful when my brother and I came in need of a storage unit. She asked what we needed and then showed us the unit itself before a decision was made. She was very informative and her customer service skills were excellent. I am really glad I chose this location and Public Storage for my storage needs.

Kierstin gave super service.

Kiersten, was amazing. SHe was very helpful.

All my questions were answered very thoroughly and thanks to Christine we were set up and ready to go very quickly. Thanks for making it so easy.

Kierstin made the renting process quick and easy!!! Strongly recommend renting from her!! 😄😄

Both Kierstin & Haleigh are happy spirited, service oriented managers. It has been a delight working with both of them as we move into Magnolia from out of state. The facility is clean and well maintained. My wife and I would recommend working with either/both of these ladies to anyone needing storage.

Spectacular service! Kierstin and Kristen are two wonderful people that helped me out. Kierstin was awesome even when I came in late she still help me when it was time for her to go home. You can't get any better service than that!! For what they provided me, I will recommend other people to their location without a doubt.

kierstin was fabulous!! very patient with switching storage space sizes

So glad I found this place. A lady named kierstin did everything she could to make this process easier. I would recommend if you want good customer service, nice units and good prices come here. Very laid back people who just want to help.