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Address

22559 Highway 59 N
Kingwood, TX 77339

Office Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

832-458-1927

832-458-1927

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Car Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site

Office Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

832-458-1927

832-458-1927

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Car Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
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    5'x10'
    Online only price
    $ 56/mo
    Online only price
    Small 5'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 56/mo $74
    Online only price
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    Limited availability

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    10'x7.5'
    Online only price
    $ 56/mo
    Online only price
    Medium 10'x7.5'
    • Outside unit
    • Drive-up access
    $ 56/mo $75
    Online only price
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    Limited availability

    No Obligation

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    7.5'x10'
    Online only price
    $ 63/mo
    Online only price
    Medium 7.5'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 63/mo $84
    Online only price
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    1 unit left!
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    10'x10'
    Online only price
    $ 68/mo
    Online only price
    Medium 10'x10'
    • Outside unit
    • Drive-up access
    $ 68/mo $91
    Online only price
    1 unit left!
    Limited availability

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    10'x10'
    Online only price
    $ 71/mo
    Online only price
    Medium 10'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 71/mo $95
    Online only price
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    1 unit left!
    Limited availability

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    10'x20'
    Online only price
    $ 117/mo
    Online only price
    Large 10'x20'
    • Outside unit
    • Drive-up access
    $ 117/mo $156
    Online only price
    1 unit left!
    Limited availability

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    15'x10'
    Online only price
    $ 131/mo
    Online only price
    Large 15'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 131/mo $174
    Online only price
    2 units left!
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    10'x20'
    Online only price
    $ 141/mo
    Online only price
    Large 10'x20'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 141/mo $188
    Online only price
    1 unit left!
    Limited availability

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    30'x10'
    Online only price
    $ 159/mo
    Online only price
    Large 30'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 159/mo $212
    Online only price
    1 unit left!
    Limited availability

    No Obligation

Nearby Self-Storage Locations

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

Kingwood Self Storage On Highway 59

Public Storage in Kingwood is conveniently located on the west side of the Eastex Freeway one mile south of Kingwood Drive.
A variety of cheap self storage units await at this property, ranging from small to large, including indoor storage units, outdoor storage units and climate controlled storage units.
Customers with a few small items to store can rent an individual storage locker, while holiday decorations, seasonal items and a few small boxes can fit in a 5x5 storage unit here.
Proudly known as the "Livable Forest," Kingwood residents appreciate life in the great outdoors – which means outdoor supplies. Whether it's hiking, biking, fishing or camping gear for trips to Lake Houston Wilderness Park, this facility has a storage unit that is just the right size, including the 10x10 storage unit or the 10x15 storage unit.
Rebuilding a car engine? Building a new shelving unit in the garage? Adding an extra room onto the house? Tools, equipment and building supplies can easily store in a 10x20 storage unit, as well.
With its freeway location on Highway 59, this is an ideal storage solution for customers coming south from New Caney or even making the drive 20 miles north from central Houston. With high quality customer service and affordable self storage options, this Public Storage in Kingwood is ready to take any size haul.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 346)

December 1, 2023
Google Public Storage Darlene Guillory
November 21, 2023
Google Public Storage Rose Botto
November 18, 2023
Google Public Storage Rigoberto Lopez
November 10, 2023
Google Public Storage Charles Preston
Ms.Dee was very helpful!!Thank you!!
November 8, 2023
Google Public Storage R Crooks
Gladys She was very helpful and pleasent
November 6, 2023
Google Public Storage Ace Jesus
Dee has great hospitality and makes you feel welcome when you are on the property. She is resourceful and helpful! Definitely appreciate this public storage unit!
November 4, 2023
Google Public Storage Jamar B
Dee was great! She was very professional and even took the time to explain how to use the app that myself and wife did not know about. Knowing just this makes the process much easier of accessing your storage. She cares about the property. Well kept and safe environment.
October 23, 2023
Google Public Storage M Outwater
Dee was friendly, efficient and patient as she rented to us on a Sunday morning. Great customer service!
October 11, 2023
Google Public Storage S Moosajee
Received a very good customer service
October 11, 2023
Google Public Storage Carol White
Gladys was very helpful. She tried to get my storage room payment lowered since I’ve been here since 2015 and have been a good customer but y’all refused so she’s trying to help me find us another unit not climbing ties that I can afford and I will be calling her back to see if there was an opening for one. She was very helpful and very sweet and nice. I’m glad you have people like Gladys working for you oh thank you OK
October 6, 2023
Google Public Storage Nae Davis
Easy Reservation, Ms.Dee the manager on property was very informative. For my first time ever getting a storage, public space made it a great first impression!
October 5, 2023
Google Public Storage David Aurillo
The lady was very helpful and very fast. In and out in 4 minutes.
October 3, 2023
Google Public Storage Brittney Scott
Gladys was wonderful and took care of all my needs i appreciate her customer service
September 19, 2023
Google Public Storage LC3 Kennels
Thank you Ms Gladys great customer service
August 28, 2023
Google Public Storage Priscilla Price
I hade a great 4 months here at public storage. I will continue to us Public storage in the future. Dee was awesome!!
August 26, 2023
Google Public Storage Pamela Simmons
Ms. Dee is very informative and pleasant.
August 14, 2023
Google Public Storage Rich Q
First of all, I would like to brag on how kind and professional Dee was when I reserved my unit. She is truly wonderful! As for the unit, it is nice and roomy but it would be nice to have more light inside. I will need a flashlight for better visibility. Thanks.
June 16, 2023
Google Public Storage Mirna Mojica
June 9, 2023
Google Public Storage Jackie Yoakum
Dee was great and very professional. She helped us out on a bind and we really appreciate it.
May 30, 2023
Public Storage Verity Keegan
When is the office open? No one is answering or returning calls and I need assistance.
May 28, 2023
Google Public Storage Melissa Upton
Clean facilities, fair pricing and kind management. Dee's genuine customer care and professional management skills are much appreciated and are a great benefit to your business.
May 27, 2023
Google Public Storage Aladdin Osman
Ms. Dee was extremely helpful and provided us great customer service. THANKS MS. DEE, YOU ARE AMAZING.
May 27, 2023
Google Public Storage Tammy Relford
My experience with public storage and Ms. Dee is great she has excellent customer service at the Kingwood location
May 22, 2023
Google Public Storage Minnie Coffman
Ms Dee Was Great More Then Great.. FIRST TIME RENTING FROM ANY UNIT. THANKS MS.DEE YOU DOING AMAZING JOB.BUT YOU GOT TO WATCH OUT I WAS ONLY THERE MY LAST MONTH TIL THE 6 AND THEY WILL CHARGE YOU FOR THE WHOLE MONTH AND WANT GIVE YOU A DISCOUNT SO I DONT THINK I WILL USED THEM AGAIN...
April 7, 2023
Google Public Storage Kristy Mendez
Customer service from Markeisha s. is awesome and she took the time to help me.
April 5, 2023
Google Public Storage Lena_LaBelleza Lee
Markesha S. assisted me with completing my enrollment for my storage unit today. She was very friendly, prompt and informative. I will surely recommend the Kingwood public storage to fiends and family.
April 1, 2023
Google Public Storage Alexis Nash
Dee provided us great customer service, made the check in process fast and easy. I would recommend this location to anyone who needs a storage unit
March 28, 2023
Google Public Storage sophia orosco
Definitely DO NOT recommend. Had customer service issue the day we went to put on our lock. we put our vacate notice a day later the lady called to confirm the vacate procedures, a day or two later she calls and says corporate approved her to repair the issue in the unit that was assigned to us. Everything could have been avoided if she would have placed her phone down and address my issue accordingly. After speaking with customer service and other public storage locations the way we were responded to was incorrect and should have been handled differently . A complaint was placed with customer service and less then 5 min after it was placed the lady the complaint was made against called and was confrontational asking why we placed the complaint then ended her conversation with it's ok i have you on camera!! Good so they could see your response to something so simple. Never moved in, have been waiting on a call from the regional manager for several days and have been told several times I should be getting a call. From the other reviews i read this lady must have been having a bad day because we definitely did NOT receive the same customer service others have!
March 27, 2023
Google Public Storage Lady Vee Botts
I had a awesome experience. Dee was a great hope in making sure that I had the perfect unit for a good price.
March 24, 2023
Google Public Storage Dwayne Floyd
Markisha at the front desk was very helpful with information on how the business operates. Thank you!
March 24, 2023
Google Public Storage mashundolynn “Shunda” Venters
Customer service was great. Dee was knowledgeable and explained everything very well. She was also kind and welcoming.
March 23, 2023
Google Public Storage S. Hubert
Dee was wonderful, informative, and kind.
March 10, 2023
Google Public Storage Artavia Sanders
Moving is frustrating, but Dee made it so welcoming. She was professional & answered every question I had, which was plenty! (Sorry Dee lol)
February 27, 2023
Google Public Storage Ida Reyes
February 21, 2023
Google Public Storage Linda Tijerina
Love it
February 18, 2023
Google Public Storage Captain Longbong
Was super easy, set up online, and D in the office got everything else sorted for me. Top notch
February 8, 2023
Google Public Storage LaTonya Madkins
Explained everything well. Very helpful and polite.
January 5, 2023
Google Public Storage Renika Rembert
Dee is the one that helped me and she was amazing from over the phone to in person. Her customer service was emaculate and I was so glad that she helped my experience be easy efficient comfortable and refreshing.
December 13, 2022
Google Public Storage MARIA Quintana
Ms. Dee was amazing and very helpful. She helped me get into space very quickly and was very professional.
November 26, 2022
Google Public Storage Dolled Bysadityb
Ms.Dee made my terrible moving day so much better. When I came another tenant had mistakenly moved into my unit and instead of just throwing her hands up because the system was down & she couldn’t do anything on her end she help me get it situated and she was the only person today that was concerned with helping the customer!! I really appreciate her and she deserves a raise!
November 8, 2022
Google Public Storage Kimberely HILL
Miss Shelly is Very kind, patience, and friendly. The property is alway clean and she’s always helpful.
November 2, 2022
Google Public Storage Corrine Hernandez
October 12, 2022
Google Public Storage Maria Palomo
She was very helpful very friendly. She explained everything very well she is amazing
October 1, 2022
Google Public Storage Felicia Glover
Wonderful customer service,very friendly and attentive very pleasant she greeted me as soon as I walked in the door
September 23, 2022
Google Public Storage Leola Morgan
Shellie was awesome as always. We need more people like her.
August 29, 2022
Google Public Storage Lashonda Oliver
Love the customer service..
August 29, 2022
Google Public Storage Shannon Esparza
It was a very easy and pleasant transfer to a smaller space. She remembered me from the call the previous day and walked me through the simple process!
August 4, 2022
Google Public Storage Tina Thomas
Ms Shellie is awesome.! Very nice lady!
August 1, 2022
Google Public Storage Sabrena Semien
They broke into our storage here and there are no cameras. After police report was filed- was told this happens monthly here- very suspicious
July 24, 2022
Google Public Storage Delicia Pinero
The climate controlled units are not really cool and the mice are terrible. Recently, the climate controlled air is broken in our unit. So we're paying for it but not receiving it. I've been back all week and it's still broken. My items are getting ruined.
July 9, 2022
Google Public Storage Brian Larson
Dee was awesome!!!! So nice and easy to get storage!! Thank You!
July 9, 2022
Google Public Storage Amber Valdez
Very good service with Dee!
July 8, 2022
Google Public Storage Christopher Arizpe
Dee was extremely helpful and helped us with everything I needed. Gave us detailed information on the storage. Would highly recommend doing business with her.
June 28, 2022
Google Public Storage Deborah Terrell
We were initially very unhappy with this location, rats and lack of functioning climate control. We had several things mildew in the climate control unit. When Deedee came in board she has been incredibly helpful and super friendly. I give her 5 stars.
June 18, 2022
Google Public Storage Juana Ruiz
Ms.Dee she was and Excelente person and she was kind and helping us whit everything She was also being genirues
June 9, 2022
Google Public Storage Sebrina Smart
Shellie was So Great &Helpful I recommend This Place❤️❤️
June 5, 2022
Google Public Storage annette chavira
Dee was very nice and helpful!
May 31, 2022
Google Public Storage Marielys Guerra Torres
Dee es súper buena persona, thank you Dee
May 31, 2022
Google Public Storage jboogie2006
Ms. Dee is the greatest!!! Helpful, informative and professional
May 26, 2022
Google Public Storage Jonathan Herbert
Shellie helped me out and made the process super simple to get set up with one of their units.
May 13, 2022
Google Public Storage Betty Manzanares
May 12, 2022
Google Public Storage Chin-Yo Lin
Shelley was very responsive and made the rental process very easy. The rates are also very reasonable.
May 12, 2022
Google Public Storage Megan Bearden
I have not had the greatest experience with this location since the lady who was there about 3 years ago left. I've had nothing but problems with rats getting into my unit x2 already and destroying pretty much everything I own. I do have insurance aleady put a claim in and fingers crossed that they do something about it. I am disgusted and livid. I'm sharing a few pics and this isn't the beginning. 😥 I don't want anyone else to go through this.
May 7, 2022
Google Public Storage Dennis Dawkins
Dee is so friendly and so informative! Easy and stress-free process!Finally some place with great customer service!
April 21, 2022
Google Public Storage Ruby Garcia
March 12, 2022
Google Public Storage yvette han
The staff is friendly and helpful. I have utilized this facility for years. My items stored have remained safe.
February 27, 2022
Google Public Storage danny hinton
Best customer service
February 16, 2022
Google Public Storage Shelby Stearns
Storage facility is very helpful and met my requirements right from the jump. I have more then one unit and one being outside had the door broke and I was moved immediately without me even having to say something. Love this place
February 11, 2022
Google Public Storage Felicia Miles
Ms. Shellie was very helpful and kind with helping me find a unit.
February 5, 2022
Google Public Storage Sandra Walton
What a wonderful experience, mostly done through the app. Actually, didn't know where the office was until I needed to bump up my storage unit. Shellie was amazing! Informative, helpful and friendly.
January 26, 2022
Google Public Storage LINNE QUERUBIN
This place has the best customer service. I did an eRental and ended up needing more space. Shelly was so helpful and accommodating. She’s really helped make a super stressful situation easy to handle. Thanks so much for your help!
December 30, 2021
Google Public Storage Kim Harrison
I love Ms.Dee she was so helpful and polite was a great help to me , she’s the best
November 24, 2021
Google Public Storage Lachelle Lucas
Great customer service
November 21, 2021
Google Public Storage John Peterson
November 1, 2021
Google Public Storage Selena Villazana
October 26, 2021
Google Public Storage markos markos
Dee was very helpful and answered all of my questions. Courteous, professional, and straightforward. I moved in that same day.
October 23, 2021
Google Public Storage Lane Calnek
Easy and amazing service. Super helpful and can answer any questions you may have. Highly recommend using this location for your storage needs.
September 22, 2021
Google Public Storage blanca garcia
Great customer service from D
September 21, 2021
Google Public Storage Kassandra Lesso
Amazing customer service !!!
September 17, 2021
Google Public Storage Ignatius Kalich
Dy’Anna was very friendly as well as very professional giving us exceptional customer service😉‼️
September 10, 2021
Google Public Storage FRW
Ms. Dee, was very knowledgeable and professional
September 4, 2021
Google Public Storage Adolfo Hernandez
Best service ever!!
September 4, 2021
Google Public Storage Cuba Cash
GREAT SERVICE THANKS D!
September 1, 2021
Google Public Storage Dill Lo
August 24, 2021
Google Public Storage Worley Salls
Dee was awesome!! Very friendly and professional!! Good Storage Facility
August 11, 2021
Google Public Storage Aimee Martin
Awesome to work with. Their pricing is low enough for a regular family to afford. Their website was easy and efficient to use. I wpuld highly recommend.
August 4, 2021
Google Public Storage Dennis Rone
Dee was awesome! Got me in and out was professial an courteous!! U need more like her!!!
July 20, 2021
Google Public Storage Orlie Tovar
June 24, 2021
Google Public Storage Derrick Ayres
This is one great place too store your items very safe place... Thank very much for all your help by making me feel very comfortable with storing my stuff Stacey Doak!!!
June 24, 2021
Google Public Storage Stacey Doak
June 12, 2021
Google Public Storage Iris Rojas
Ross was super amazing. She took care of me super fast and gave me all the details I needed to know😊
May 28, 2021
Google Public Storage Rey Maybe
May 23, 2021
Google Public Storage eduardo bory
May 6, 2021
Public Storage Adam Cordova
Ms. Ross was amazing! Helped me get my lock figured out! Even gave me some lubricant to help unlock my lock, and when it didn't open, she helped me get my lock cut. If you need storage, this is the place! Great prices, great customer service!
May 5, 2021
Google Public Storage Roosevelt Bruins
This property is a great place to store items. Gladys was very helpful getting me into the unit and make sure I had everything I needed.
May 1, 2021
Google Public Storage Karen Washington
Great customer service! Needed storage last minute and was very helpful. Had a fantastic special rate on the unit! If you don't need climate-control, this is the perfect location.
April 29, 2021
Google Public Storage Heather Rome
Very convenient, Roz was very nice and helpful, she had a wonderful attitude. Only tool about 10 minutes to get i to a unit.
April 6, 2021
Google Public Storage Eneysa Cox-Lyons
Had a great experience here. Easily made my reservation online, and was called back very quickly to set up my appointment. When I went in to get my unit, Rossaland was great. Very thorough and efficient. The process was very quick, and she went through every step clearly. She had a very welcoming and friendly demeanor. I'm glad I chose this location.
March 31, 2021
Google Public Storage Rome Hickey
March 11, 2021
Google Public Storage Danielle Banks
Love this location great customer service from the office manager she was very helpful and explain everything down to the teeth.
March 5, 2021
Google Public Storage Tony Bond
Roz, Thank you for the excellent customer experience.
March 3, 2021
Google Public Storage Sherita Edwards
I love this place I’ve been renting here for a year .Rossland is the best great customer service .clean office always very professional give this place 5 stars!
February 23, 2021
Google Public Storage C G
My storage unit was robbed. I took the rest of my stuff out. The month did not finish and I paid my whole month. The public storage took me out of the system and took my unit, they told me that they took me out because I took my stuff and left the unit unlocked. Poor security system.
February 6, 2021
Google Public Storage H Carter
Just wanted to say this public storage has to be the best in humble area.. They call me ahead to make sure I make a on time payment so I want have late fees. Very low rates..
January 15, 2021
Google Public Storage Victor Castro
Roz very informative and help vsry helpful
December 12, 2020
Google Public Storage Sacred Pages
I'm very satisfied with the service..Roz is a doll.
November 23, 2020
Google Public Storage Keith Turner
When I reserve the unit online, I just looked forward to paying and move in. Early the next morning, Ms Rosaland gave me a call to welcome me aboard. I decided to go in a pay instead of online. Glad I did, Ms Rosaland help me through out the process. She walked the facility with me and was very pleasant. Thank mam, for the great Customer Service.
November 21, 2020
Google Public Storage cassie winkle
October 31, 2020
Google Public Storage Eric Phillips
Rats! Rat poo everywhere. Management not concerned, did nothing.
October 3, 2020
Google Public Storage Jeanette Baumgardner
The woman helping me with my rental, Laura, gave me amazing customer service today! She was quick to answer all questions and took time to make sure I was completely set and satisfied with every aspect of my storage unit. Much appreciation for the pleasant transaction!
September 7, 2020
Google Public Storage john cook
Keep razing my storage fee. And it's an outside unit.Been renting about 7 months now.
July 9, 2020
Google Public Storage Kayla Freeze
May 22, 2020
Google Public Storage H Lue
February 29, 2020
Google Public Storage Megan Dossey
Katie is so hopefully and makes everything so easy. She has great customer service skills and is very detailed and informative. Thank you!
February 23, 2020
Google Public Storage Geri Loot
The manager, Katie, is a phenomenal person that guided me every step of the way to transition my stuff into another area. Highly recommend and please keep prices at or below market values to retain current and previous clients!
February 15, 2020
Google Public Storage lashonda oliver
Excellent customer service !!!!
February 7, 2020
Google Public Storage Allen Hubbard
February 7, 2020
Google Public Storage Evelyn Freeman
February 6, 2020
Google Public Storage mario cervantes
Katie was the most helpful manager I’ve ever had the pleasure of meeting. If you’re in the Kingwood/Humble area look no further!
January 31, 2020
Google Public Storage Boss Bottoms de'Boss
Me and my family received a warm welcome and great customer service. Thanks again KB
January 31, 2020
Google Public Storage Whykeia Campbell
Awesome customer service! Katie is amazing! You won’t be disappointed
January 31, 2020
Google Public Storage Deuce Review's
Stopped by this location and Katie was so welcoming and knowledgeable about the storage units! I will be back once I’m ready!
January 31, 2020
Google Public Storage Demekia Miller
January 31, 2020
Google Public Storage Leah Richardson
I’m new to the area and was on an emotional roller coaster. Coming into this location was so stress free that it help ease my mind about everything else I had going on.
January 31, 2020
Google Public Storage ShayKee’ Barlow
Katie is amazing! She really helped my grandma picked the right storage!
January 14, 2020
Google Public Storage Mollie Barnes
Katie made my time needing storage an absolute breeze. Move in was easy and move out was even easier. The unit was clean and exactly what i needed. Any time I had questions the phone was always answered quickly. She went above and beyond for me which was such a relief. Moving on your own is so tough as it is. She was understanding the whole time and really made this the company I will use in the future if I need it again.
January 6, 2020
Google Public Storage Chelsea Pangelinan
Nikita was amazing with meeting my needs in picking out the right unit and offering me the best information and deals!!!
December 21, 2019
Google Public Storage Eunice Elisabeth Morales
December 20, 2019
Google Public Storage Diane Grimm
Katie has been AWESOME to work with. She’s been friendly, honest and she’s always been able to help us out in a pinch! I highly recommend this place, our items were stored for 4 months and from billing to the condition of the actual unit - we’ve had zero issues!
December 6, 2019
Google Public Storage Kristopher Henson
Public Storage has really helped me feel comfortable leaving my belongings there. The staff is very nice and joy to talk to.
December 5, 2019
Google Public Storage Hubert Reyes
Katie is always helpful and professional. Thank you for all your help.
December 5, 2019
Google Public Storage Tyra Joy
Very helpful and quick to get me into a unit
December 3, 2019
Google Public Storage James Rundall
Very efficient and friendly. Storage units clean.
December 3, 2019
Google Public Storage Andrea W.
I came to look at some units. Katie was very helpful and knowledgable . She was a true professional. Thanks Katie for all your help.
November 30, 2019
Google Public Storage Charlie Cornelius
Great customer service from Katie the property manager. Would recommend to friends and family.
November 29, 2019
Google Public Storage Michelle Becker
Katie is absolutely fantastic! She’s been there every time I’ve made a visit, always smiling and makes it feel like a more personal experience than just a simple storage unit trip. Definitely recommend and make sure to ask for Katie!
November 29, 2019
Google Public Storage Chelsey Hall
Great staff and service!
November 27, 2019
Google Public Storage Casey Freeman
November 20, 2019
Google Public Storage Jesse Freeman
November 2, 2019
Google Public Storage Megan Bearden
November 1, 2019
Google Public Storage Mister Cee
Manager followed me to the dumpster to tell me if I threw away a shoe box of trash I could get fined. Ridiculous.
October 31, 2019
Google Public Storage Alisha Lancaster
Wonderful lady's thank you thank you for being beautiful today
October 28, 2019
Google Public Storage Tammy Dalton
Katie was very friendly and helpful! She knew exactly what I needed and renting the storage unit was so easy! I would definitely recommend this place!!
October 28, 2019
Google Public Storage TJGHOSTCHAIN
This place has the best customer service and I love the quick response and great deals! I feel very safe keeping my belongings here! Love the staff as well! Thank you 👌🏽
October 25, 2019
Google Public Storage Mizz Davis
Very professional attitude! Very knowledgeable and I appreciate the time and service given! God Bless 💜
October 18, 2019
Google Public Storage Billy Mathis
Clean and helpful
September 27, 2019
Google Public Storage Robert James
September 18, 2019
Google Public Storage Danny Moree
Best customer service ever they were very friendly and nice I was in and out fast definitely recommend using the storage thank you FeFe
September 18, 2019
Google Public Storage Anthony Arroyo
Thank you to Fifi for the awesome customer service and patient with me she is awesome and took care of me very well
August 28, 2019
Google Public Storage Paola Villatoro
I store for business I have no problems. I addressed my concerns today and the manager was happy to help
August 28, 2019
Google Public Storage Deepankar Mathur
Timmetria is wonderful with customers, and she really took good care of us while we were moving in. Appreciate the work done by public storage at this location.
August 18, 2019
Google Public Storage Tierra Morris
August 14, 2019
Google Public Storage TheGP83
I deliver to storage unit and have no problems. Great service
August 14, 2019
Google Public Storage Mercedes Frank
Great staff from sign up always willing to help answer questions, and more. Been with this storage for 5 months no complaints.
August 14, 2019
Google Public Storage paula chisley
I love this place!!!!
August 13, 2019
Google Public Storage Jessie
I was looking for a safe and clean storage place last week...Public Storage is a well kept place with good prices. Cathy helped me with directions to get there, she gave me clear information and all the attention I needed to make the best decision for me. I strongly recommend this place for a good experience with your things and best customer setvice. Thank you again Cathy for an excellent service!
July 22, 2019
Google Public Storage Rina Garcia
Tamara was awesome very first time coming here and she did amazing job thank you so much if anyone is moving come see her again thank you so much 🙏🏻
July 15, 2019
Google Public Storage Whitney Alexander-Short
I had came from extra space storage and Katie helped me and also gave me all the information i needed and was very helpful, nice, and smiled alot and i do plan on getting a storage unit from yall very soon.
July 12, 2019
Google Public Storage Stephanie Wells
First of all the service level of this company on all ends is outstanding. Not only did I have a wonderful rescuing experience , but each time I go in there I witness that with all the other customers. When I called on the phone to Ricky Wilson I was very annoyed by what had just happened at you Uhaul. I verified my reservation the day before and I get in there and the lady says she can’t find it and then proceeds to show me storage units at a different prices than I was quoted so I told her let me pay for these boxes and tape and I will get back to her. I stepped outside and called public storage. I got Ricky on the phone and he asked me a few questions and then got me-in direct contact with Katie Horn at the Kingwood location who was very consistent to what Ricky quoted she said to come on in and she took care of me which Had no hidden fees or problems. I had a very busy day and they both helped it to go much better and for that I appreciate them and public storage services
June 24, 2019
Google Public Storage Calvin Peyton
Tamara was very accommodating! She showed us multiple storage units until we found the one best suited for us. She was very helpful.
June 16, 2019
Google Public Storage Briana Coronado
June 16, 2019
Google Public Storage Nick
I was coming out to look at a unit and there was one specific lady who was very nice her name was Tamara unfortunately there was no unit that was right for me but Tamara needs to be recognized because she is one of the nicest people I’ve ever met she was patient and very polite and we need more employees like her.
June 13, 2019
Google Public Storage Alisha Herman
Katie is the sweetheart she helped me on everything . as iam disabled . she explain everything and told me if i ever needed help to come ask for dont do it on my own. Very helpful on everything. She make sure ur needs are meet. Again ty katie
June 12, 2019
Google Public Storage Lisa Hudgins
I should have edited this review a year ago, after my initial positive review. Basically, our unit here was robbed, even though it was inside a building with a code and had a padlock. We had the “orange” insurance but the claim there was no proof of forced entry....a new padlock was put on our unit. No cameras in there either, and no help in determining who may have cut off our lick, stolen our property and put on a new lick. We filed a police report and moved all of our remaining things that very day. No follow up call or even the slightest acknowledgment of our loss from management. We will never use Public storage again! Barbara was professional and friendly. She explained how to use the codes and gave us a ride to the unit. Then, when we didn't follow the process for the gate and called her, she patiently re-explained. Nice person, secure and clean unit.
May 19, 2019
Google Public Storage Tonya Tristan
Sharon was wonderful and the facility is great!
May 18, 2019
Google Public Storage Aldin Bellinfantie
The Awesomesttest staff!!
April 21, 2019
Google Public Storage Keena Taylor
I came in and Ms Lisa was so nice and helpful!!!
April 18, 2019
Google Public Storage Jimmy Vela
Ms.Barbara and Lisa were great. I give public storage one star no cart
April 13, 2019
Google Public Storage gabriel guevara
I needed a storage. I came in I didn’t know what size I needed. So Lisa took me out to show me some units. Lisa is great but I had to walk. After seeing two unit I couldn’t walk anymore. I have problems with my legs. Like I said Lisa is GREAT but public storage need to get a golf cart for the customers.
April 10, 2019
Google Public Storage Cristian Gallardo
Barbara was a pleasure to work with, very attentive and takes care of business. Also called me to tell me lock was on incorrectly, could of been very bad had I not returned to correct the issue. Thank you!
March 9, 2019
Google Public Storage Juan Varela
I can in to rent a space Lisa took me out to see the unit. She showed me two unit because i wasn't sure of size. When we got back in office she offered me merchandise. There were a couple of people waiting. Barbara was on the computer helping others person. So Lisa told her the unit I wanted and the damp check. The Lisa took the other person to show them there unit. Barbara and Lisa are like the Jordan and Pippen of public storage.
March 9, 2019
Google Public Storage Cameron Hairston
The staff at location is very friendly. Lisa answered all my questions and helped me pick out the right storage unit for my needs.
March 9, 2019
Google Public Storage Sofie Oof
Came in to look at a unit Ms Barbara and Lisa where very helpful
March 9, 2019
Google Public Storage Bryant Marquez StitchBee6.4l
Lisa was very helpful!!!!
March 2, 2019
Google Public Storage Kaelin Rahshawn
Came to look for a storage space and was shown three different units that were available for rent. I was helped by Ms. Lisa she was so very helpful and kind and very knowledgeable about the storage spaces available.
February 26, 2019
Google Public Storage Travis Davis
February 16, 2019
Google Public Storage Myoubi24
Lisa is always helpful and knowledgeable when I have any questions or concerns. I would definitely refer others here. Always a pleasant experience
February 5, 2019
Google Public Storage Laverne Samuel
I have never stored my belongings before but Lisa was awesome! She patiently took me through the process and answered any questions that I had about the facility. The facility was clean and well secured. Thanks again Lisa for your outstanding customer service! I will definitely use this facility again!
February 4, 2019
Google Public Storage Dale Ballew
Very clean and secure facility. Lisa was a big help and great to work with. I would not hesitate to recommend her or this facility to anyone.
January 31, 2019
Google Public Storage DianaJ Soto
I had been a long time customer at the U-HAUL located almost directly across on the other side of the frwy in the 5yrs I had my unit there they have had numerous units broken into mainly the two sections in the building across from Zone D Erotica, I'm thinking because of the crowd the Zone attracts relating to certain types of paraphernalia that is sold at all 24-hour novelty stores, Enough said right ??? My unit was in the very first section that is across from the Zone on one occasion the unit right next to mine had been broken into and everything taken from it it was a constant headache and worry on whether or not mine would be broken into next and although I did not have anything of real monetary value in my unit had someone broken into it the person would not have know that until it was too late they would have ransack my unit taken my belongings and discard them somewhere when they realize they couldn't get nothing for them problem being with that is I have a lot of sentimental things that cannot be replaced and no amount of money could be placed on the value of them just to name a few things items belonging to my nephew that had been hit and killed by a car when he was 17 memorabilia from my animals I had to have put to sleep, the ashes of one of them, if I had lost any of these things I would have been emotionally distraught and it would have been like reliving the moments all over again. In short most times the staff there seemed friendly but they were and are very careless in regards to walking the buildings in the evening to make sure there is no one in there that's not supposed to be and pretty much if somebody is moving in or out an have the doors propped open on the building anyone go in and out of there without them even paying attention or being aware of the fact not to mention the sliding doors on those two sections are old and can be popped open very easily and it does not trip an alarm because then people who have 24-hour access wouldn't be able to get in so both of those sections sliding doors are not hooked to any alarm. I paid extra for 24 hour access many times I have been up there late getting something out of my unit and would notice that their employees had left their Shop-Vac out and various different items and me being thoughtful and trying to keep the things from being stolen because of knowing the crowd that comes around their late at night I would collect their belongings and put them up in my unit usually and give them to them in the morning as I said they're just careless and don't really watch out that being said I ended up being fed up with it when once again latches were cut on units in the same hallway as mine one 6 doors down directly across from mine and the other one on the same side as mine three doors. The very first experience upon coming over to public storage was a overwhelming feeling of such relief due to the staff memberthat runs that facility Miss Barbara. She explained public storage's policies as far as the hours the locks that all buildings are required to have which deters things of that nature that happened at U-Haul and she was very pleasant, helpful and friendly. As well as very on-point with the ins and outs of the facility keeping it in Tip-Top appearance and making sure everything is secure at all times. It is such a relief to know I don't have to worry anymore about my belongings an it has all around been a win-win for me, I no longer have any worries, not to mention my bill is less and the service from Miss Barbara it's always A-1, and can answer any question you may have. And in my opinion she deserves a raise for all her hard work and should be commended for a job always well done !!!
January 24, 2019
Google Public Storage James Leatherman
Your average storage unit.
January 24, 2019
Google Public Storage Maggie Lawler
Natasha was so very helpful
January 23, 2019
Google Public Storage Jhade MoniQ
January 12, 2019
Google Public Storage Ubal Duarte
Good customer service 😀 ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
January 11, 2019
Google Public Storage Viviana Fajardo
Barbara was extremely helpful.
January 10, 2019
Google Public Storage bellbell123 go
Customers service was great thanks Barba
December 20, 2018
Google Public Storage Mike Dillman
Barbara is the BOMB!!!! The best experience in a time of stress!!! I recommend this facility!!!
December 13, 2018
Google Public Storage mary vargas
Barbara is very helpful, since she know some ASL, it is useful with my sister who is a customer there. She's great.
December 12, 2018
Google Public Storage Tori McElhaney
Barbara provided great customer service and assisted me very quickly!
December 12, 2018
Google Public Storage Keke Haywood
The building supervisor was quite nice & extremely helpful. Her name is Ms. Barbara. She -usa quite an asset to the company. Thank-you.
November 16, 2018
Google Public Storage J Edwards
Pleasure dealing with everyone here
November 9, 2018
Google Public Storage Tripped Out
Barbara was awesome 😎😎😁😁
November 3, 2018
Google Public Storage Chocolate_ Madam
Hi my name is Jaquetta and I just had to be sure to leave a review for Mrs. Barbara. She was very helpful, respectful, and kind I haven't experienced excellent customer service like that in a while.... Thank you Mrs. Barbara you're truly appreciated.
November 2, 2018
Google Public Storage Iris Nieto
Barbara has a great costume service very patient and explains very well .
October 9, 2018
Google Public Storage Jessie Ybarra
The lady that helped me Traci (Kingwood,Tx. location) was awesome. She went out of her way to make sure i picked out the perfect unit that would fit my needs. Being a first time storage renter i had plenty of questions and she took her time and answered each one thoroughly. She explained the paperwork and when i left there it was a little after closing time but i didn't feel rushed to leave. After this experience i know i chose the right storage facility for me . I hope everyone meets a Traci when they are checking out Public Storage. Thank you Traci
October 9, 2018
Google Public Storage EliKai Kuhnley
Every time I have come to Public Storage, Barbara has been most helpful, kind, & made my experience wonderful! Thank you for your caring service!
October 6, 2018
Google Public Storage michael mellott
Barbara great customer service
October 3, 2018
Google Public Storage Keysha Dandridge
Excellent customer service very nice person.
September 23, 2018
Google Public Storage AUX MILITANT
Barbara was a big help WONDERFUL PERSONALITY. Thanks for being so warm an inviting. I will always come to your location for all my storing needs and just to say hello.
September 23, 2018
Google Public Storage Lawanda Rasberry
Thank you Lisa for your informative and professional customer service during my recent visit. Will certainly ask for you when I m ready for a unit.
September 23, 2018
Google Public Storage Tia B
Thank you Lisa for providing great services for unit information
September 1, 2018
Google Public Storage Alissa Porter
Had a great experience thanks to Barbara!! She is amazing, and gave me some great advice on getting couch covers!! Would recommend this place to anyone, and she makes it even better with her great customer service!
August 27, 2018
Google Public Storage Chuck Wade
Had an excellent experience. Manager Terri was very helpful and friendly.
August 24, 2018
Google Public Storage Kym Kiddy
Ms Barbara was a pleasure to deal with. She was knowledgeable, friendly, and accommodating. She made sure that all of my questions were answered and all of my needs were met. She made my experience enjoyable. Thank you, Ms. Barbara!
August 21, 2018
Google Public Storage Valerie Martinez
Out of all the storage places I can choose from I came here Ms Lisa is the sweetest person ever.. Always kind when I come in. Love her spirit she’s full of joy..
August 21, 2018
Google Public Storage Elizabeth Young
Lisa is great. She is very helpful and knowledgeable.
July 27, 2018
Google Public Storage S.G M
July 7, 2018
Google Public Storage Clarence i Smith
Ms Barbara and Lisa is Great. I was having trouble with my name and card. They kept trying. Public storage is lucky to have them.
July 6, 2018
Google Public Storage Kimm Smith
Easy access, discount pricing was for every month ( not just for the first month) I was only going to give 4 Star's , But Terry was great not only on the phone but in the office and on the property, because of her hands on skills with customers I gave 5 stars.
July 6, 2018
Google Public Storage Kindell Kiper
Barbara was extremely helpful and pleasant to work with!
June 15, 2018
Google Public Storage Stanley Sanchez
Ms. Barbara is friendly, fast, and helpful. I'm satisfied.
June 4, 2018
Google Public Storage Patricia joyce
Barbara has good customer service
June 2, 2018
Google Public Storage kandis walls
Great customer.
May 28, 2018
Google Public Storage Nathan
Thanks ms b
May 27, 2018
Google Public Storage Mariah Guerra
Ms.Lisa was very helpful and provided great customer service. She was very knowledgeable in all the information I needed!
May 27, 2018
Google Public Storage Brianna Edmonson
It was my first time using a public storage, and Ms. Lisa answered all of my questions and provided me with all of the information I needed. She was incredibly kind and made the process a lot easier. Excellent customer service!
April 27, 2018
Google Public Storage Tony Reyes
good service when i come there always polite.
April 24, 2018
Google Public Storage Tyquan Haynes
Ms.Barbara demonstrated excellent customer service!
April 4, 2018
Google Public Storage Mark Harlan
Barbara, the property manager, is wonderful! 10/10 will come back.
April 4, 2018
Google Public Storage Diane Heinricks
It was Easter Sunday and Lisa was so friendly and helpful. No one likes to work or move on Easter, Lisa helped make the morning better. Thank you
March 9, 2018
Google Public Storage Hen Mack
March 8, 2018
Google Public Storage Carlos Price
Barbara has great customer service.
March 7, 2018
Google Public Storage Michelle Schilling
Ms. Barbara at 59 & Kingswood Dr. has one of the best customer service relations. She will go the extra mile to help you.
March 4, 2018
Google Public Storage Mommy Majic
I went in to look at unit with my boyfriend. I was aided by Lisa she was very knowledgeable, and helpful. I didn't want to be rude but my boyfriend has an anxiety disorder, she made him very uncomfortable when she stepped around the counter as we talked. I think your company should take people like my boyfriend into consideration. I love public storage, I loved Lisa but I would really like it if you guys respected people's personal space.
January 30, 2018
Google Public Storage Pennie Ritchie
Great place to store memories
January 18, 2018
Google Public Storage Meko Ivy
Adam was really helpful and helped us make an informed decision. Great prices and customer service.
January 16, 2018
Google Public Storage Morris Riggins
Barbara was very great, and help us in the cold weather.
January 13, 2018
Google Public Storage Samantha Palafox
Good service here very helpful thank you Mrs Barbra
January 12, 2018
Google Public Storage Ronald Reed
Barbra show great customer care. Outstanding manager
January 10, 2018
Google Public Storage Melodie Foster
This location is blessed to have Barbara. The stress of moving my things at the last minute was drowned by the kind and calm customer service of Barbara. Thank you
December 28, 2017
Google Public Storage Tamala Freeman
My things have been in storage with the facility for several years now and I can honestly say, that I love Public Storage and I love Ms. Barbara. She has been extremely helpful whenever I had issues or concerns. My belongings have held up nicely over the years. Furniture, photos, clothes, shoes, purses etc., have all remained in tip top shape. Even after moving my belongings out, Ms. B was able to help me get rid of a washer and dryer that I no longer wanted. If you’re looking for a place to store your items in the Humble/Kingwood area, look no further. You will not regret it.
December 28, 2017
Google Public Storage Shirley Smith
Barbara is great. Excellent customer service.
December 27, 2017
Google Public Storage wanda
December 16, 2017
Google Public Storage a thomas
I've been with this particular Kingwood location with Public Storage since 2008... Although as of today, Dec 2017... I have completely moved out of my unit... I must truly thank such a AWESOME manager, Ms. Barbara... and her AMAZING staff... especially Lisa... for ALL their professionalism, courtesy and kindness they've shown throughout the years... have a blessed Christmas and a prosperous New Year...
November 18, 2017
Google Public Storage Tay Williams
I went to this location and Lisa and Ms. Barbara VERY HELPFUL, POLITE and help me with my storage needs. Public storage needs more people like them. They deserve a raise. Thank u Lisa and Ms.Barbara
November 17, 2017
Google Public Storage Tamera Jackson
I LOVE visiting this Kingwood location, mainly because of Ms. Barbara!!! Every time I stop in she always has a beautiful smile and a warm and inviting personality. I would HIGHLY recommend this Public Storage location; thanks😊
November 15, 2017
Google Public Storage Benita Mosley
Ms. Barbara @store#08402 was very patient and having a great personality 2 complete her daily task w a smile kon her face. She's wonderful
October 25, 2017
Google Public Storage Rickey Guidry
October 23, 2017
Google Public Storage Karen Wiatt
I want to give Ms. Barbara a special thank you for going the extra mile. It is Great...to see people who really enjoy helping people. She not only stayed late to accommodate our needs.. she made sure it was exactly what we needed.
October 21, 2017
Google Public Storage Cade Simpson
I had a unit here for over a yr. I stored all of my possessions as I was looking for and saving for a house. In april of this yr I went on a 5 week stretch of work where I was only home 2 days. During this time the facilities auto draft system didn't take my payment. They did try to call me, but I wasn't able to answer. And I did choose not to call back the unknown number. When finally back in town I went to my office to check my mail and had a notice from PS. I immediately drove the mile down the hwy to see what had happened. Ends up, just days before they had sold my unit. Now, understand that I am not denying they didn't try to call. And I am not denying that somewhere in the contract it's probably written that they can sell the unit if payment is missed, regardless of the reason. But here is what disappoints me: I am disappointed in the customer service. My address was as I said a mile from the facility. They knew they were going to sell the unit, just drive up there and warn me/someone. I brought this to their attention and they said it not their policy. I'm not denying that it's not but United Airlines also has a policy about booting people from their seats... All I got from anyone was a dismissive attitude and "sorry we can't do anything." The lot attendant gave me the district managers number and I called her. Her voice mail says she checks it twice a day and will get back soon. I left a vm and didn't receive a call back for a week (I called 2 other times in that week also). What's ironic is that she was busy (just as I was during my 5 week travel stretch for work where I missed their call). She was not helpful at all, atleast not in making me feel like someone would try to help me recover my things. I learned that they know who the buyers are of course. And this buyer is a regular apparently. I just wanted someone to call them and ask if I could atleast have the items that can't be sold back. She said she would reach out to them and get back with me. She never got back with me. I even called and left messages again. It's these subtle yet profound acts of customer service, or lack thereof, that disappoint me most. Policy or not they could have driven to the address, they could have attempted the payment again, they could have texted me, they could have tried harder to get my life's possessions back. I lost my possessions just like many reading this did in the flood. It feels that way. They sold the unit for $1200 btw, also sickening. Don't use public storage.
October 7, 2017
Google Public Storage Tameka Veal
Barbara was exceptional. She went above and beyond to take care of our storage needs.
October 5, 2017
Google Public Storage Toyia Hodge
My experience with public storage was great. Ms. B was very helpful. She showed me the size I may need and also the next size larger because I was not really sure of the space. I came back the next day and rented the storage I decided on. They were also offering 1/2 off first month rent. Saving money is always a great deal. Thanks.
October 4, 2017
Google Public Storage Ronny Poston
Barbara was great and very helpful in getting us set up in short order and back to our recovery work! Exceptional customer service, great job!
September 7, 2017
Google Public Storage Hiram Moore
Ms. BARBARA was exceptional when explaining the policies and with keeping the facility clean and accessible, thanks.
August 10, 2017
Google Public Storage Tiia Gupton
Miss Barbara is Lit. So friendly and helpful and most of all honest. I'm very very pleased with my experience.
July 25, 2017
Google Public Storage R Vargas
Be AWARE. They just got a new system using an ipad do all the transactions. It took me almost an hour to go through the entire process. I reserved a space with the promotion online and their system could not find it . Make sure you have plenty of time and patience .
July 18, 2017
Google Public Storage donna
Barbara and Lisa at Public Storage Hwy 59 Kingwood were very helpful & informative. They did all they could to assist our securing a storage unit.
June 5, 2017
Google Public Storage VERNA EDMOND
Sharon was very pleasant, knowledgeable and helpful. She did a great job.
June 1, 2017
Google Public Storage Neil T. Esquibel
Sharon took care of me, great service.
May 17, 2017
Google Public Storage darrell bogney
Ms Lisa was so pleasant and accommodating. I would most definitely refer this facility to all family and friends who may need storage in the future.
May 16, 2017
Google Public Storage Chelsea Thompson
Barbara was excellent. Thanks for being so helpful and postponing lunch to assist us in a hurry :)
March 22, 2017
Google Public Storage Trevor Beck
Barbara was great. Efficient lease and easy application process.
March 2, 2017
Google Public Storage T Womack
Ms. Barbara was a great help and available at all times. I would come back to this location if I ever need a space.
February 6, 2017
Google Public Storage Tracey Barnes
Gladys rendered exceptional customer service skills, the facility is well kept. I will be sure to recommend to any of my friends
January 25, 2017
Google Public Storage Ava Wade (A.V.A_EducIT)
Ms Barbara provided excellent customer service. Thank you so much.
January 12, 2017
Google Public Storage Josh Fleeks
Great customer service from Barbara.
December 24, 2016
Google Public Storage Joe Paixao
Wonderfully helpful and professional host.
December 23, 2016
Google Public Storage Matthew Arntzen
Excellent service! Would highly recommend every time. Thanks Barbara!
December 7, 2016
Google Public Storage ebony/robbie vincent/thompson
I had a great experience, Mrs.Barbara was so kind and helpful, I recommend anyone looking for a storage to go there.
November 30, 2016
Google Public Storage Bill Worthington
Barbara has great customer service. 😃
November 18, 2016
Google Public Storage DIonne Gainey
Great service!! Ms Barbara was a huge help and very polite!! Highly recommend!
October 27, 2016
Google Public Storage Jasmyne Adams
Service was horrible!!! We got there the door was locked and there was a sign on the door that said will be back at 4:30pm. Someone finally came to the door at 4:40pm and was very rude. She asked what I needed and I told her I made a reservation online but I was a day early. She stated she didn't have any appointments today and assisted the next customer.
October 6, 2016
Google Public Storage Julio Najara
We just rented a unit here and was taken care by Miss Barbara. Very pleasant experience. Very helpful and great attitude. Thank You Barbara for all your help. Looking forward to seeing you around.
September 13, 2016
Google Public Storage Drolena Pashell
I went in just to pay a bill and wow did I have the experience of of a lifetime! Ms. Gladys was so nice and professional she was so kind and really seems to enjoy her job, her customer service was through the roof! My boyfriend and I really enjoyed talking to her, she made my heart smile, so thank you public storage for superb customer service and a lovely employee
September 13, 2016
Google Public Storage Tay Williams
Came in Lisa was there. She was Very helpful. She answer all my questions. Great employee.
September 9, 2016
Google Public Storage Aaron Trussell
The personal service provided by the, Public Storage complex, was fully appreciative & entirely helpful. Assistance that was given from *the one-of-a-kind employee Mrs.Barabra; at the offices front desk, is above & beyond, making "a small stop" for the day an enjoyably comfortable one.
August 17, 2016
Google Public Storage Bubba Strength
Barbara customer service was excellent
August 17, 2016
Google Public Storage Expose Corporate Cover-up
Barbarah is cool & professional she goes out of way to insure that the customer's needs are met.
July 25, 2016
Google Public Storage James Murdock
Barbara has great customer service and she is#1
July 19, 2016
Google Public Storage Rachal Hutchison
I have had amazing service and I recommend this storage to anybody
June 17, 2016
Google Public Storage Yuju Huang
June 17, 2016
Google Public Storage Vicki Huang
Amazing staff Ms. Gladys. She's extremely helpful and accommodating. Love her energy as well. Thank you so much!
June 11, 2016
Google Public Storage Tori M.
Customer service is great. Barbara Lisa is the best.
June 9, 2016
Google Public Storage Dot Collector
Gladys was helpful, thorough, friendly and easy to get along with. She was very patient with all of my questions and my failed first attempt to get into the gate, lol. My experience so far with her and the facility has been better than expected.
May 31, 2016
Google Public Storage R. Gordon
Ms. Barbara has great customer service
May 20, 2016
Google Public Storage Brittney Tatmon
The service was really nice. Thanks to Ms. Barbara
April 14, 2016
Google Public Storage Rhonda Livingston
The Service I got from this location on hwy 59 Super Great...Ms Barbara answer the questions I ask very well. Showed me the unit that I would be renting and ask me was that ok...As well as offering me protectant covers and mold protectant....From her professional service I give her a 5 star... Rhonda Livingston
April 11, 2016
Google Public Storage Laura Gomez
Barbara customer service representative was very professional and sweet
March 29, 2016
Google Public Storage Stacie condon
Lisa provided exceptional customer service, was friendly and helpful, and made us feel very welcome. She was patient while she showed us 3 different sized units to help figure out our exact needs. She was efficient and polite, explained all the details to us, and even came to check on us a couple of hours later and offered us a different kind of dolly from the ones we had to move our VERY heavy wood furniture. She couldn't have done a better job!
March 19, 2016
Google Public Storage Ras Malcolm
Gladys & Barbara were so awesome! Provided very excellent and quick services! Malcolm
March 15, 2016
Google Public Storage Matthew Briggs
March 3, 2016
Google Public Storage lori johnson
Thank you Ms. Barbara for all your help :-)
March 1, 2016
Google Public Storage Patricia Rubio
Mrs. Barbara is awesome she help us and explain everything, offer us a lock and boxes witch help alot . Thanks; Mrs. Barbara
February 25, 2016
Google Public Storage camese arthur
February 10, 2016
Google Public Storage Juan Villasana
Barbara. Has good customet service property. Very clean well taken care of
January 20, 2016
Google Public Storage James Gillyard
Mrs.Barbara was very friendly and efficient.
January 8, 2016
Google Public Storage Shawn Turner
Ms. Barbara is the best. She was so helpful.
January 8, 2016
Google Public Storage Angela CM
Miss. Barbara she did an excellent greeting job customer service 💫✨🌟Thank you Miss. Barbara 💯☺️👍🏻
December 28, 2015
Google Public Storage Carmaleta Gladney
Thank you so much Ms. Gladys for your exceptional customer service! We were in and out quickly and you were very helpful!
December 22, 2015
Google Public Storage Annetta Atlee
Ireceivegreatcustomerserviceatthekingwoodstorems.barbaraverynice
November 29, 2015
Google Public Storage Rob Williford
November 28, 2015
Google Public Storage Katie Carter
Barbara is so wonderful. Made our experience great!
November 14, 2015
Google Public Storage bracewell19
Miss Gladys is great! Very much of a people's person! Made our experience so much better!
November 6, 2015
Google Public Storage Brianda Garza
Gladys was very professional and went over and beyond for us. I definitely recommend this to others!
October 21, 2015
Google Public Storage William McClellan
Gladys was very helpful in getting me setup in the proper size storage unit. They have an excellent assortment of supplies. Online discount and first month discount is great. Had me in and out in no time.
October 12, 2015
Google Public Storage Jose Rodriguez
Ms. Gladys made the stress of my move go away with her ability to get us into a unit on such short notice. Her positive attitude and high energy calmed our worries and got us in and out. Its been a month and I'm barley getting around to giving a review. Service like hers shouldn't go unnoticed, thanks again for the laughs Ms. Gladys
September 30, 2015
Google Public Storage Johnathan Miller
Ms. Gladys made my storage needs quick and easy. Definitely 5 star customer service.
August 19, 2015
Google Public Storage Joann Rodriguez
Ms.Barbara is the nicest person and very knowledgeable on her merchandise. Great customer service and i will be back in future for merchandise again.
July 8, 2015
Google Public Storage Donald Howard
When I paid my bill she was very nice and helpful.
July 8, 2015
Google Public Storage Donald Howardjr
When I paid my bill she was very nice and very helpful.
June 23, 2015
Google Public Storage Bill Turner
This is a very nice property and the staff there is very good BUT my rental rate has gone up from $138 to $200 in 2 1/2 years. My income surely has not gone up by a similar amount in the same period. I think they are really stuffing the Customers on the rent.
June 21, 2015
Google Public Storage Ann Ben
I stopped in to get information about using this facility and Lisa was so friendly and helpful. She had answers to all my questions and she offered information I hadn't thought of. Good customer service does get customers. It's not always about the best price. I will be back.
June 3, 2015
Google Public Storage Emmitt Garrett
Ms. Gladys was a wonderful help! She knew what storage was best after the reservation that Iwanted was too small. Very energetic and wonderful personality! She got the arrangements setup in a timely manner and made sure that everything was clear and understood. Thanks for a job well done. I would recommend this storage facility to everyone!! :-) Excellent Customer Service!
June 1, 2015
Google Public Storage Faith Saunders
Ms. Barbara has been politely helping me for years. Ms Barbara has always been kind and courteous. Thank You Ms Barbara for treating me special each and every time we encountered one another.
April 15, 2015
Google Public Storage tennysha stewart
Every time I need a storage I go thru Barbara she's the best!
April 8, 2015
Google Public Storage Lauren Forrest
It was easy to move in and move out. Very friendly personnel...especially Barbara! She was very sweet!
April 4, 2015
Google Public Storage Amber Mitchell
Great quick and customer service. Barbara was an excellent help.
March 26, 2015
Google Public Storage Crystal Payne
Love the customer service that they have. And Ms. Barbara is awesome they will go out of there way to help you
March 17, 2015
Google Public Storage Ron D
We rented a storage on Sunday 3/15. The lady that help is was Lisa. She was Very nice an helpful. She kept trying to sell me things. :-)). Good job Lisa and public storage
February 12, 2015
Google Public Storage Kianti Lowe
Miss Barbara gave exceptional customer service! She definitely went above & beyond for the initial issues I was having. She took extra time out of her day to assist me. Very clean & secure facility. Love it!!!
January 25, 2015
Google Public Storage Erica Strawder
I went to public storage last Sunday and was helped by Lisa Williams. She was very polite and attentive. I will definitely be returning. Keep up the good work! !!!
January 16, 2015
Google Public Storage Violet Fuller
I was very happy with the courteous and friendly service I received from Gladys and Barbara at the site. They were great in explaining everything and we're happy to answer all the questions I had.
December 19, 2014
Google Public Storage Sukanya Johnson
Love ms Barbara
December 8, 2014
Google Public Storage MS KYSH WASHINGTON
Rented from Ms Barbara today she was very polite and explained the policies of my contract and also suggested covers to help protect my things thanks for everything. ..#2010
November 25, 2014
Google Public Storage Hugo Santiago
Went to this store for directions and barbra was very nice and profesional
November 24, 2014
Google Public Storage Pretty kee
ms Barbra was great friendly and all around good person
October 31, 2014
Google Public Storage Sean Andree
Even after closing, Barbra was kind enough to help me out with my next month payment! This was my mistake thinking they closed at 9, and she was still willing to help while closing up!!! Amazing customer service!!!! Will always use public storage!!!!!
October 31, 2014
Google Public Storage delana tolivour
Great customer service mrs. Barbara was great I came in to make a payment she made fast and easy service I will go back to her thank you
October 31, 2014
Google Public Storage Juan Martinez
Great service. Got all the help I needed and they have a helpful and courteous staff. Definitely recommend it.
August 22, 2014
Google Public Storage Chad Griswold
Had a great experience with this Public Storage. Gladys was very helpful!
August 22, 2014
Google Public Storage Senoga Senoga-Zake
Miss Barbara thank you for making my experience so pleasant. I visited many unit, and they were just doing there job. You I want to thank you for going the extra mile.
August 10, 2014
Google Public Storage Lauren Youngblood
When you drive away from a business talking about how much you loved the lady behind the desk, you think to share it with the world and corporate. Barbara was absolutely perfect! She was informative, a good sales-woman, considerate of our wants and needs, and most importantly, she related to us with humor. Something we needed at that point in time. The very day we signed a lease with Public Storage the few competators down the road seemed lazy and didnt hesitate to refer us to the next business close by. Barbara was the opposite and showed us several units and prices until we agreed on what we WANTED. Thank you so much Miss. Barbara, we consider you a friend!! Thanks, Love! Lauren and Shane
August 6, 2014
Google Public Storage Wanda Perry
Hello, My name is Mrs. Wanda, I have used Public Storage in the pass to store overflow from my home I believe this is the best storage facility in the world!! However, since leasing a unit from Mrs. Barbara at the facility on 59 North in Kingwood I am convinced. Her customer service skills are be applauded a million times above and beyond the call of duty. Not only was she attentive and courteous but extremely professional. She had an immediate answer to every question I posed, she was quick when processing the lease and customer oriented. Her concern was directed towards my every need. Also the the property is always neat and clean!! Thank you "Public Storage" for Mrs. Barbara being at that particular location. I have recommended friends and family to use this facility because of Mrs. Barbara's expertise!!
July 7, 2014
Google Public Storage megan letsos
This is my first time renting a storage unit and Galdys was more than helpful. She provided the needed information for me to make a decision. She was helpful on arrival to store my items. She was inviting and had a smile that engaged in conversation. My only issue is with the policy of public storage - When I signed the contract for the unit I was informed that I would need to pay renter's insurance which was an additional charge not previously indicated when inquiring about the property and monthly rates. I provided Gladys with a copy of my homeowner's policy indicating I had coverage off site and she reversed the additional charges. My suggestion for Public storage corporate policy is that all expected fees (including the renter's insurance) be discussed up front. Additionally the rates change from day to day and the rates quoted the evening before are not necessarily the rates honored the next morning.
July 2, 2014
Google Public Storage Sherry Hill
Lovely customer service
May 31, 2014
Google Public Storage kimberly Jackson
Very friendly and professional. Thoroughly Explained everything.
May 30, 2014
Google Public Storage Starr Winchester
It was my first time using Public Storage and I loved Barbara! She was extremely nice and helpful and made the visit short and sweet and made sure I was well taken care of.
May 5, 2014
Google Public Storage Amy Black
May 2, 2014
Google Public Storage Pearlene Jerome
This location is very convenient and the lady Barbara is extremely helpful and helped me pick out what I needed
May 1, 2014
Google Public Storage Carol McKuhen
Mr. Jesse& Ms. Barbara have been very good at the Public Storage off Hwy 59. The place is very well taken care of its a nice the people that are there are very helpfull. Keep up the good work.
May 1, 2014
Google Public Storage Elizabeth Thomas
The manager at this location is awesome! She was very helpful in helping me find the perfect size storage. I will refer friends to this locations!
April 30, 2014
Google Public Storage DEBRA JOHNSON
I make my sisters payment regularly ! Barbara great job!!!!!!!!!!
April 23, 2014
Google Public Storage Ana Amador
Hi my name is Ana Johnson and this is my first time renting a storage, but Barbara make averything very easy for me she explain all the paper work and how it work , she give the best coustomer services. thanks Barbara.
April 10, 2014
Google Public Storage Alex Sparks
Excellent staff. Very customer centric. Cheers.
April 7, 2014
Google Public Storage Steven Byers
I have been a customer at this location for about 8 years. Barbara and Jesse have always taken very good care of me. I would recommend this storage facility to anyone who asked me.
April 6, 2014
Google Public Storage Tom Bauer
Barbara was great. Really helped me out in a bind!
April 6, 2014
Google Public Storage Luis García
place was clean and Barbara has been nice every time.
April 5, 2014
Google Public Storage Henry Garcia
Muy buen trabajo barbara and jerin
April 5, 2014
Google Public Storage hali russell
Barbara is great
April 5, 2014
Google Public Storage Jorge Arellano
Barbara and Jerin was very helpfull and they did a wonderfull job. The property looks great and clean.
March 27, 2014
Google Public Storage Brenda Braswell
Barbara keeps the property in excellent shape, she the best property manager! She should receive a 10 star rating but you only have 5 stars!
March 25, 2014
Google Public Storage Asma Qayyum
January 22, 2014
Google Public Storage Brian Radcliffe
Barbara was very helpful and knowledgeable about my needs and saving me some money. Great customer service!
January 14, 2014
Google Public Storage Rose Lynn Robinson
We were dealing with a rusted lock that simply would not budge. Ms. Danita Brown came to the rescue armed with determination, lubricant, tools, and an extraordinary "above and beyond" attitude of customer service that saved us time, money and frustration. Thank you!
October 17, 2013
Google Public Storage Debbie Hoke
We have had a unit at this Public Storage for two years+ and Miss Barbara takes good care of us! Our unit is watched over and we have never had anyone tamper with it. It is a safe area to visit to get things out of the unit and she lives onsite. The unit is well insulated and the temperature of the unit has kept our belongings from heat damage. The staff is always friendly and accommodating. I highly recommend storing your valuable possessions with Public Storage of Kingwood, TX!!!
August 28, 2013
Google Public Storage JEFF HAEHNEL
Rochelle was friendly and informative. she talked me into buying some sofa covers and a lock. Very helpful and knowledgeable about the property. I was in a hurry and she made everything easy for me and very thorough. thanks Rochelle Jeff