Public Storage Self-Storage Units at 10712 S Pipeline Road, Hurst, TX

I rented a unit back in July 2023. The door was very hard to open and close, to the point that I would have to hammer it open with something. The first time I tried opening it I cut my hand. I dropped off my key back in July to have the door fixed and 4 months and two cuts later it still hasn't been fixed. I wasn't in a rush, but I've stropped by 3 times since today (November) and finally came by to pick up my key. "Sorry" I was told, when I came to just pick up my key but no offer to rectify it even though I was told it would be fixed. There was never an attempt to fix it.

Great Customer Service

Jaden was extremely amazing and went above and and beyond in answering all my questions and making sure I was comfortable with the space I rented. I’d give more than 5 stars if possible.

Jaden was amazing! She was very professional and sweet and helped us with everything we needed. Thank you so much!

Great service

Today I went with my wife to rent a storage and we were very well received by the employee Amanda who kindly explain and guided us through the entire procedure. We are very happy with the friendliness and kindness that Amanda received us, we highly recommend this Public Storage, the staff are kind, the place is clean and safe, as well as air-conditioned, and easy to access.

This has to be the worst storage facility I've ever came across. I made my account with this place in August and they thought it was completely okay to brake my lock in September due to late payment after i had spoke with them and told them i was going to be late. When i made my payment i was unaware that they had kept "thrown" my brand new $1,000 dollar bed and frames. They have the worst customer service. They have no cares about what happens to your stuff. on the ad it says " will take care of your stuff as if it was ours ". So I guess they weren't lying they took my stuff to there home as if it was there's.

Very convenient storage. Jaden helped us a lot to found suitable unit, very polite and fast. Thank you !

My trailer was stolen from here on the 11th. I was just notified this past Saturday about the theft. The Public Storage District Manager Troy Galer had zero care or interest in helping me. He refused to give me his supervisor's name and number and further refused to give me the corporate mailing address. He stated it was on me and hoped I had insurance. He said I seemed frustrated and that it was not his fault. The lackadaisical attitude and lack of understanding of my frustration with his inability to appropriately manage his storage facilities and protect my property has me advising anyone and everyone to run from this place. Drive a little further to use companies that are secure and care about their customers...DO NOT USE PUBLIC STORAGE! RUN! They are named appropriately...your private property belongs to the public because apparently anyone can take it from their facilities.

Jaden was amazing

Jaden was freaking awesome helped me so much explained everything in such detail I didn't have any questions when she was done give this woman to raise she's awesome

Jaden is so sweet! She was beyond helpful, she took care of everything so quickly and was the best. Thank you for all your help Jaden!

Communication is absolutely terrible… I have to contact a different public storage just to get even spoken to.. nobody EVER picks up the phone.. no matter time of day I never get someone to pick up how am I supposed to get assistance if nobody ever wants to answer? I will call multiple times in a row and NOTHING EVER

Christina made my leasing go. She is very professional and thorough. Everything was perfect. Will recommend this establishment to all my family and friends.

Excellent worker needs a raise

Hours to access storage is inconvenient

Property manager Christina is always very friendly when I visit and the property is always in good shape.

Of all the storage I used, this one is the best. Their managers are very professional and always ready to listen

Aixa was great with excellent customer service skills

Aixa thank so much for your help you were so nice with me and very patience.

Thank you so much Christina you are amazing and I appreciate you so much for being so helpful and being there when I needed you. You are a life saver.

Christina is the best aak for Christina. She will take care of you. Great customer service.

Seems like every 6 months the rate goes up, I understand rate hikes but this seems a little excessive... luckily a new storage is under construction almost next door

Horrible!!!! I mean horrible customer service!!! Caution for the FACT that they will rob you for another month rent after vacating if you are there 1 min past on the vacate day. I was out and cleaned my unit so it was ready for the next person before the office was open. Then received a phone call from Christine who told me that I'd be charged for another month (over 300) cause I was simply there past midnight. This was a 24hr unit too btw. Then she was rude when I asked for corporates number when I came in to question it. Never will I ever pay another dollar to this horrible company. Please don't do business with these crooks!!!

I sincerely appreciate Marianna or Brianna. I thought she said Brianna but I see Marianna so... She extended her workday for me and she absolutely did not have to! From the bottom of my heart thank you, you were my saving grace. Thank you for caring!

Christina was very nice and helpful, I recommend this storage place.

Christina was awesome upon her arrival. She was very informative. She extended a generous amount of courtesy and I’m am glad she is here to stay !

Great location and place to rent unit! Staff is amazing 🤩

Taylor has been such a great help for such a long. I just heard that she is leaving public storage. Being able to have confidence and trust in someone who is overseeing all your belongings is had to find and very rare. She will be missed by our family Sincerely, Pedro Enriquez.

Store manager Taylor was super nice and very helpful with getting my new unit rented

Taylor was nice and helpful.

I truly feel that P.S. has been there in a more professional manner for the confidence, security, cleanliness of the premises of my belongings.. I've also noticed that P.S. must pull from the same river as before. I was worried about the new manager when the other left. Although of my skeptical courtesy. I'm very pleased to say that Ms Taylor has exceeded as well as fully vested herself as a proud representative of public storage. Great job keep up the good work. Country

Trey is always helpful.

Great service from Trey , extremely helpful and made the process easy. Awesome place to do business with, I definitely recommend!!!

The online renting makes it fast and convenient for people like me, who are always on the go.

Great location, friendly staff!! Highly recommended!

If you want to customer service, Ryan went above and beyond to assist me with the transfering my storage unit with great patience for smile.

Expect genuine care and a truly wonderful experience! Taylor and Ryan did an excellent job today in helping me while making sure all my needs were covered. They both went above and beyond with their time to answer all my questions which provided great comfort. Having to move, for whatever the cause of moving may be, is always something challenging in itself so to have the amazing support I received today from Taylor and Ryan was extremely valuable and needs recognition; especially since this is my first time utilizing a storage facility. Taylor and Ryan displayed experienced leadership skills combined with a genuine customer care personality, well done Public Storage, well done!

I didn’t have the right key to get into my unit and Taylor gave me great suggestions since it would take a few days to get the lock cut by them free of charge. Thanks Taylor for helping me to have a great move out. I never had issues with my unit in almost a year. Thanks Public Storage!

Moved from Colorado. U-Haul screwed us over. Came here and lady was Absolutely amazing. Very helpful and friendly. Clean and was easy to get our storage unit.

Taylor is incredibly amazing , she helped me with the process pretty smooth and provided me clean facility , i have been here 3 times in last three years , it makes easier for customers when you have staff like Taylor , keep up the good work !!

Close Convenient and Clean 👍

I have been storaging my RV there for a year and half. They say they have security cameras, but I would like to know where they were when my RV was vandalized. This Business has costs me a Catalytic converter. if we're I were you I would not store ANYTHING THERE.. .....I MEAN ANYTHING

They were awesome when I arrived ! I checked out the unit and it’s a good spot fir my things until I get a house bought. Thank you fir all your help!

The level of knowledge and customer service driven interactions with the management at Public Storage is unmatched! Thank you Mariana!

Mariana has outstanding customer service; the absolute best!!! Mairana is still a very professional accommodating manager that acknowledges that we are all human and should be treated as such. Her customer service is very empathetic.

Today I was greeted by a new employee of this property whose name was Shawntal (I may not be spelling this right). She was very kind, and seemed to be very eager to help and get accustomed to her new job. It was awesome to see.

Amazing management very helpful and very nice. Will continue to do business here.

Mariana is such a great site manager! I was having issues with the app but with her help we got it figured out. The property is always so well maintained and she is always such a joy to speak with.

Mariana is a great property manager. The south pipeline area is very helpful when it comes to your unit. I was like a month behind Mariana really stayed on top of her game by calling and texting to make sure I was aware of all the changes that was made concerning my unit. I really will advise anyone to this location for all your storage needs.

Yall are awesome, great customer service, and knowledgeable. Thank you Mariana and Jon!

The crew here is awesome! Nice location! Clean property!

Awesome Staff 8=D ({|})

Justin was a great help and very knowledgeable! Very easy to do business with.

Mariana was very helpful in serving my needs. Very friendly and courteous

Friendly and accommodating, helped out when looking for a unit. Mariana is a delightful person to talk to. Much appreciated the help!

Angela was very professional and explained everything to a t.made the rental an experience more than a chore.

No lighting in unit, went above and beyond trying to get lighting.

Mariana is a fantastic location manager! She was friendly, courteous and went out of her way to help out and get me into this storage location! She obviously takes her job serious and is focused on her customers! Highly recommend!

My girlfriend and I just got a space here. Mariana is a treat! She made sure we had 5 star service so I am giving her a 5 star review! We visited a few storage places before picking here. Did not have trash just blowing around like some of the others we decided against. Thanks Mariana!

I don't really do reviews however this branch and team need a review. I cannot ever say how east and fast they made this process. They talked me through step by step. Walked me through every part including the value of the insurance. Walked to unit and made sure it would accommodate for my needs. As a flood happened from busted pipes this was a quick need. They really go above and beyond. Smiles and happy spirits the entire visit while I was at the location. Thank you to Mariana and Chris for true customer service. Wish every company worked like they do. HIGHLY RECOMMEND THIS LOCATION...

I've been at this place for over a year now and I have truly been pleased with the manager of the property. Mariana has been extremely professional in all aspects of her job. I've seen this Woman that is devoted truly to her job. Not only as a manager but on a 1 on 1 basis with all of her tenants. Mariana you are truly and have been such a amazing person all the way through. Keep up the awesome work and if you were one of my employees I would have to put my $ on your professionalism. Country

First time here. Customer service was Great..

Just moved here to Texas not too long ago I need the storage unit went to see Mariana @ public Storage she may give in the storage unit very easy very helpful every time I go to Storage I need to go in for something she is always smile and has a positive attitude and love helping people

Excellent Customer Service! On the last day of the month, Mariana noticed my husband and I cleaning out our storage unit. We had someone coming the next day to pick up the last bit of furniture. Instead of charging us another full months rent, she was able to give us a temporary pass. I was so thankful she saw us and offered to help.

We were wowed by the service here. Mandy and Mariana are friendly and helpful. The facility is clean and convenient.

A nice young lady jennifer was very nice and helpful. Thankyou very much

great service and property manager Mariana was very helplul and intuitive at her job. office was very clean and sanitized for customers. would recommend very highly to other people looking for storage space.

We have been using this facility for over a year and we have had fantastic experience the whole time. Mariana has been the manager there since we started at this location and she’s been the reason we are so satisfied! I don’t even want to go to any other location unless she is there! She’s phenomenal. She’s helpful in every way, kind, knowledgeable and has hands down the best customer service skills I have ever experienced and seen!! She’s always checking on us and looking for any way to get us the lowest rate every month. If you want a storage place where the manager is going to look out for you and give you the best customer service you’ve ever seen I highly recommend Public Storage on Pipeline. We wouldn’t even think of doing business any where else!

The management is fantastic and friendly. I had a terrible last minute situation and they really kind. This place is also clean very vary clean. Thanks for your kindness!!

I highly recommend using Public Storage for all your moving and storage needs. The manager (at this location) was awesome with helping to make my move as smooth as possible. The storage size was exactly what I need. The property is well maintained and easy accessible.

The manager Marianna was very helpful and really friendly. She made my visit pleasant.

I've been using this location for a couple of years now and everything has been great Marianna was very nice, professional,and very helpful.i wouldn't take my property anyplace else.

Mariana the manager is very helpful. Nice clean property. I have stored my things there for years and have never had any problems.

First time I've ever had to use a storage facility. At 50 years old I've been a branch manager for 20 . Marianna is one the most professional , informative and courteous company representatives I've ever met. I would and have recommended this location to others !.......Update ....stored my stuff at PS for about 8 months. I had to speak with Marianna a few times during this period. She is probably the most professional, understanding , and courtious person I've ever met . Very awesome . !

They have been really helpful and patient with my aunt always with her code since she has altimeters

Very friendly and fast and great service. Thanks marianna

Really professional, friendly workers here. Thanks Public Storage!

Mariana and Tre were absolutely amazing! I am moving cross country for the first time and these ladies came to my absolute rescue. I highly recommend using public storage especially this location at south pipeline in hurst thx for all of your storage and packing needs. Thank you so much I don’t know what I would have done without the professional and caring assistance from Mariana and tre at the hurst location!!!

Mariana was great and very kind

Mariana was very professional and helpful.

Charoy was great. Helpful and professional.

Mariana - perfect customer service. Clean units. Easy access.

Was super happy with the staff they were really helpful, Mariana got it all situated out for me as well

We love Public Storage and this location is our favorite. We have 2 other units in Dallas but this one provides the best customer service, great prices, and it's very clean.

Mariana is an excellent source of quality and informative services. She easily listens and found out what I needed and directed me immediately with suggestions for my needs. Thank you for fast and accurate assistace.

Mariana is the one who help me out. She was really helpful. I'll come back for sure

The lovely lady behind the counter was extremely helpful! Answered all my questions and definitely knew her stuff. My daughter had to use the restroom while we were there and I thought great gonna need a bottle of hand sanitizer when she is done, but I was pleasantly surprised to find their facilities to be exceptionally clean! I am unfortunately not sure of the attendants name, Amanda?Angela?Amy maybe? But I hope that's close enough for her boss to know who she is and reward her further above and beyond her regular compensation equal to the above and beyond customer service she provides her company!

Mariana Is Awesome Thank you For Helping me and For Guiding to a Correct Storage Unit God Bless you!

wonderful experience Angela was awesome thank you so much for your help

Angela & Mariana were very friendly & helpful to me during my interactions. Wish all customer service was like that nowadays

Mariana you rock!! THANKS!!!

Great service!!!

Mariana was great and we need more good people like her!!! Thanks for the help!!!!!!

Had a pleasant experience today looking at storage units with Tripp at the Airport Frwy location. Very helpful young man. Thank you for all you do.

Mariana is amazing with customer service, fast and easy

Mariana was so incredibly informative and customer satisfaction oriented.I was shocked with delight. Its been a long time since I felt like someone actually cared about my needs and requirements. Mariana was excellent and a pleasure to do business with. Thanks

Want to thank Kaye and Mariana for being AWESOME!! Best experience ive had at a storage facility yet. Thank you ladies for your excellent customer service, your smiles, professionalism and for making me feel welcome.

The property is clean and secure, and the property manager Mariana is super sweet and made moving in such an easy, pleasant experience!

Mariana and Kaye were both very courteous and helpful. They even stayed late to get my rentalfinished... would recommend them to anybody

Mariana was very professional & helpful. Great customer service..

Amazing management team and easy to work with. Mariana bailed me out of a real bind needing a 40' trailer spot, last minute, from the road on the way to Galveston to get on a cruise ship. I just knew they would forget. However, when I called, Kaye knew exactly who I was, why I was calling, and was so helpful and eager to fulfill my last minute needs. I am extremely impressed and thankful by how well this all worked out.

Mariana made the process of renting a storage unit quick and easy I was done in 30 mins which is great for me

Wonderful experience! Mariana, the property manager took the time to go over the best deals that would best fit my needs and made the renting process very easy and pleasant. Definitely recommend this place.

Nick and Mariana are great.. Thanks to their help getting me in fast we have room at home for our remodeling construction now..👌🇺🇸

Let me tell you about this location! This was my 4th storage place stop after driving 6 hours home from the holiday. By this stop I was not in the best mood because the other 3 stops ticked me off with the worse customer service ever. All I needed was to rent a space for about 20 days without paying so much money. The minute I walked in this place the site manager Mariana gave me the BEST customer service anyone could ask for. Very understanding, approachable and helpful. It took maybe a total of 30 minutes or less and she took care of me. If your in need for a storage place and want to feel like safe with your belongings go here and ask for Mariana. Thanks again and I will be going back and referring anyone to this place!

Manana was a very big help to me amd my friend on getting stuff out of his storage unit. I think she needs a pay rise for all of her hsrd work.

Mariana was super knowledgeable and very kind! Everything was fast and she made experience very simple.

Mariana was amazing, she helped us out with our storage unit! Great customer service!! Thank you Mariana!

Mariana always answers and try’s her best to help with any an every problem I’ve had

Great service. Nick and Mariana were professional and very helpful.

Ms. Mariana is one of the sweetest customer service professionals I've met in a very long time. Very effective and professional. Made my visit very pleasant. Thanks sweetie you ROCK.

She was awesome. Had issues Mariana made it all work out

Mariana is like Jesus walking on water. Phenomenal customer service, I even moved from a different storage place to rent here! Give her a raise

Since I have been here they have worked with me on my payments, they let know if anything was going on with my unit. Mariana was so helpful as I did my final move out. So thankful for public storage

Mariana the property manager is amazing and the prices are awesome!!!

I met with Mariana today and she was AWESOME!! I am glad I stopped by! I will be getting a storage!!!

Mariana was really helpful. She was very quick and even had some great suggestions. All and all great experience at this location.

Omar is a great communicator & gives good customer service. I've been pleased with my public storage use.

Mariana was very helpful and kind. Was thankful we found a place to store our camper, they don’t have a lot of places in the area that do. I would recommend them for sure!

I'm not one to post reviews usually but Mariana was absolute awesome. The epitome of great customer service! Will be referring anyone who needs a storage space.

Keep jacking the prices up!!! Been there over a year said they would lower the price instead they raised it

Mariana & Nick are the best!!

Mariana is super nice and she will help you with everything that you need.

Great service and excellent customer service. I thank Mariana for helping me in setting up my parking fast. Thanks

Mariana was very,very, helpful with me choosing a storage unit

Mariana was super great! She was very helpful, friendly and went above and beyond customer service provided! Clean facilities! Definitely recommend!

Courtney was fantastic!! She was very informative and awesome personality!! Thank you so much

Clean and secure storage

Clean and organized storage spot. I dealt with Mariana and she was awesome! Polite informative.

Alysa was the best! She really worked with us and seemed like she cared. Very happy with renting there thanks to her!

Location is very convenient if you live in H.E.B, property is clean,and storage spaces are very roomy, Mariana was my agent who helped me out, very nice and knowledgeable about the storage property.

This woman and this location is AMAZING!!!!!! They can authorize 24 hr access at no extra charge thru their district manager, and everything was SUPER EASY and secure as hell!!!

Courtney was great. Fast and efficient and took us through the process quickly

Courtney was very nice courteous and professional, I found the space acceptable and fitting to my needs . I’ll recommend this public storage and Courtney any time

Courtney has great customer service !

Very good customer service! Kayla and Bridget were very helpful in helping me set up my storage unit!

Michelle was awesome!

Courtney and Alysa were awesome!!

Michelle was knowledgeable about the property. I think she is so sweet

Jessica was very helpful and I even applied for a job at this location I'm very pleased with public storage

Michelle. Was a great help with my process. And that you try public storage

Courtney was amazing to work with!!! Very efficient and friendly!

Friendly staff

Michelle was a great help. I could not get into my account and she helped me get into the account. Very friendly and helpful.

Alysa was wonderful she was able to find me a storage without the slop to the entrance & she was able to fix a past problem.

I went in just getting prices and wow Michelle was so sweet!! She knew exactly what she was doing and was amazing!! Will definitely be back to rent from Michelle!

Larry was so Awesome and very helpful & also Michelle was very helpful and I would most definitely recommend this place for storage needs!!!!

I came to this location and seriously was in and out. Courtney took great care of me!!!!! I would recommend Public Storage!!!

Alysa and Stue totally looked after me GREAT PLACE.

Very clean, and safe, great prices and hours. Nice staff too!! I'll be using them again in the future..

Cindy, really sweet and has excellent interpersonal skills.

Courtney was awesome! She explained everything clearly and she was beyond sweet!! I definitely recommend!

Service you need at the price you want..."NuffSaid

Too expensive your rent goes up on you all the time my storage unit was broken into they have no security cameras and go to the police station to get some of my property that was found in the spread over the property I'm tired of renting from them but at this point in time I have no other choice as soon as I can I'm canceling my contract with them cuz I am tired of paying $124 a month

Great service, great in being helpful. For Cindy

Holly was very helpful with our services.

after a few months my rent went up and i still have to be out of there at 9 pm. should at least be 10..

Ashley was amazing! Great attitude and very helpful. Was able to answer all my questions. Didn't leave me with any doubt or worry. Because of her, I'm very confident my vehicle will be secure

Mmm

I visited your facility last week Michelle stated she was a new employee& if new means the most helpful ever then give me a new employee everytime please. She was very knowledgeable & very friendly w a bubbly personality it helped me make my choice between your facility& one of your competitors

I went there to make a payment and Ashley was so friendly and helpful

The facilities were clean and neat and the staff, specifically Ashley Jordan, was extremely professional and nice!

Ashley was the best customer service representative that I believe I've ever had. She made me feel welcome and answered every question with out hesitation. I would recommend this facility to anyone.

Ashley is a great help. Very patient with me and my crazy schedule. Friendly and nice. Thanks Ashley

I like this place but I lost my stuff to em once. 😠

False advertisement on pricing went from 1$ to $60 in only a minute. Worst type of business is those who pinch you for every penny when your already down bad

Perfect location! Holly was super friendly and helpful on making sure that I got the storage location that was perfect for me!!

holly is the greatest!

Holly is very nice and helped us BIG time. Easy to talk to. Thank you

Miss Holly is great. I had lots of questions on insurance and terms and she was very knowledgeable and helped me understand my options. The area was very clean and I appreciated her professionalism.

Thank you holly

Very friendly and everything was explained in detail and was offered everything to make rental purchase a success. Holly was great need more like her there.

Excellent customer service!

Good clean place

Thank you holly for all the help!

I went in today to get a unit and Holly was of great assistance, very helpful and very polite!

Great location and great customer service from Holly.

Holly was awesome and got me in quickly. Plus it was simple! Thanks Holly!

This place is awesome! Holly was very kind and helpful. She knows her job so well that I Ieft feeling satisfied, all questions answered. Thank you Holly!

Easy

Love these guys My family and I have been faithful customers for 13 years. Anytime we have any questions, Holly ALWAYS takes great care of us. Very professional and always kind.

Holly was great

Thanks u Holly

Holly is a great helper. God bless you Holly and thants for your smile.

I HAVE us PUBLIC STORAGE. NEVER HAD A PROBLEM WITH MY STUFF MESS UP, OR BROKEN INTO. STAFF WONDERFUL.WORK WITH IF LATE ON PAYING

Good job Holly

Great experience working with Holly!!!! I am looking forward to bringing my items to Public Storage. I would recommend this location to any & everyone..,, Great prices!!!!

Excellent service and good prices, Staff (Holly) was great

Holly was awesome! Helpful, efficient and friendly!!

Holly is very friendly and pleasant to work with. Come check out Public Storage on South Pipeline Rd!!

My experience with Holly and Sonya was amazing. Thank you girls for all you help. They were super nice and professional.

Holly and Sonya were amazing! They answered all of my Grandmother’s questions about her unit! Holly was sweet enough to offer us a bottle of water after our showing! Thanks again ladies! By the way, it was Sonya’s first day and we couldn’t even tell, she was a pro!

Holly was great to work with to set up my unit.

Thank you Holly. Great job.

Well what can I say? A storage is a storage. Not much to review there- However one employee named Holly is definitely worth reviewing, why? Because she cares! Most people just do what the minimum requires to get paid, but Holly on the other hand does more and deserves a raise!! So thankful that she helped me resolve an issue when she contacted me when my auto pay didn't go through. If she hadn't done so, my unit would've been sold and up for auction! I am very thankful indeed, but it is Public Storage who should be most thankful for having her as an employee! Very patient, very kind, and very helpful any time I have questions or concerns with whatever comes to mind! Thank you Holly for being you! I gotta give credit where credit is due!!

Holly and Raymond showed me fantastic service. And I will continue to use their services.

Awesome staff. Very professional and supper helpful. Larry and Holly are are fun and amazing

Holly is very sweet and had great customer service skills. She handled everything in a professional manner. Thanks again Holly.

This good place to rent

Holly was great! Very professional, efficient, and had great communication. Such an easy experience! Would definitely recommend to friends and family. Thanks!

Great customer service Thanks Holly

Good servis with holly

Thanks Holly!!

Thank you, Hailie! You were very helpful. Clean facilities. Great staff.

Easy and fast. Great service from Holly :) Got what we needed very easily! Thanks!

Hailie was amazing ! She was very helpful, and professional. She knows her job and does it well

He was very helpful to me his very nice young man. 08440

Great service

Holly was awesome. Answered all my questions, was very helpful and when I asked to see the unit she was all for it. I work in customer service so I know great service when I receive it and Holly was great. Glad I chose this location!

Always easy and friendly. Holly was great!

Very nice customer service!

Holy was a huge help in it decision to use public storage. She really impressed it's with her knowledge. She have us great customer service!!

Holly is amazing at customer service !

I want to shout out to holly she gave me the best service with what I needed since I got put into a horrible situation an she went above an beyond to work with me. I can't thank you enough!!!!

I really like this location Holly and Larry are always doing there best to make me and my family happy with there service 😃 thanks

I came in right at 6 p.m and the store was closing and it was a very nice respectable young man by the name of LARRY! I needed a unit and he took me out there then it began to rain but this young man was so nice and professional he stayed after hours just to help me and show me a unit! I would absolutely recommend public storage to anyone. And if you come ask for LARRY! When I tell you AMAZING customer service! Best in town!!!

price, clean, thanks LARRY for service

Do you store cars

Holly she is good customer service experience. I Thanks public Storage

Clean. Removed items from storage and swept it out. Went to office to notified them it was empty. Used only 14 day's on 2nd. Month, No partial refund. WOW. Read small print.

Holly gave me in my family great customer service she was a great help.

Great service and very friendly, Holly is very helpful.

Holly is the bomb dot com!! 😀😀

Best Storage in Hurst. Holly is Great. Very professional and curious. The units are super clean and well secured. Easy access and reasonable pricing. Recommend 100%!

Holly was very nice and understanding.

Holly was great totally professional

Holly was very helpful , nice and friendly

Miss Stacy is awesome she is incredible the moment I walk through the door she had a smile on her face she greeted me with kindness actually I was in a bad mood she helped me out she solved my problem she was so so so awesome I just want to let Public Storage know I recommend her to anybody I refer her any time are day also this morning I needed stop bye and Drop off a couple of things I called 5 times to make sure she was there today #### nobody but Miss Stacy

Holly is Awesome!!! Thank you!!

Holly was great. Helped me save money for a temporary stay for my furniture. I definitely recommend.

If you want a storage room you can depend on ask for TERRY. She's awesome and she came thru when I really needed her.

Had an excellent experience here Holly was really helpful efficient and fast. Gets an extra 10 points for friendly customer service. Definitely will be back if I ever need there services agian!

Holly is awesome! <3 takes extra great care of public storage clients!:)

You rock, Holly

Great experience. Holly is friendly, helpful, and very knowledgeable

Holly was amazing!! Very friendly.

Thanks Holly

Horrible almost $40 rent increase on a one year contract after only four months,.. No one to contact to DISBUTE and challenge the validity of this rent hike,...emails to corporate, review sites, BBB, and stil no satisfaction. Un reliable rates, even AFTER SIGNED CONTRACT. This company SHOULD HONOR THEIR PRICES at LEAST DURING THE CONTRACT YEAR TERM before any increase...do NOT TRUST THIS BUSINESS WITH YOUR RENTAL RATES.

Holly was so helpful!! Thank you for the great customer service!!!!

Holly was very helpful she was great.

Very easy and a great price. Holly is extremely helpful and has great customer service!

Holly is great! Loved the service.

Great experience with Holly. She was friendly and fun and the process was relatively simple. Location is great for us though pay attention to the entrance as it's a little off Hwy 10.

Holly was great!

Vicki was super amazing her customer service skills are wonderful she got me in and out so quick and I appreciate it so much she definitely turn me back into a happy Public Storage customer.

Holly is great she helps so much with everythin

Holly was awesome in getting me started .. offered me all possible items I need to have my belongings safe and intact ... Thanks Holly

Holly! Holly! Holly! Awesome & helpful!

Holly was very helpful and friendly. Will suggest to others.

Great service thanks to Holly!

Holly in the office is great my only issue is they keep raising the price over 10$.

This facility is always clean and orderly and nice staff but it's Miss Holly I'd like to thank for being so sweet, helpful and accommodating. I made the right choice.

Holly was amazing!! Very efficient and helped us with enthusiasm! Come see her!!!

Holly was awesome at helping us with a storage, was very comfortable inside thanks to Nick!

Holly is great, fast and efficient!

Fair pricing, and friendly staff! Holly showed me around and suggested several things I needed. A+ would recommend!

Holly helped me with the entire process, even Giving me direction when loading my storage unit. Unbelievable experience, thank you Holly and Patrick!

Holly was the bees knees!!! So fast so easy😊

Holly and Nick were very helpful and friendly and i would recommend them any day of the week. You guys ROCK....

Very very helpful, thank you in my time of need.

Thanks to the wonderful Holly I was able to get a great storage place. She was so helpful and informative. Everything was a smooth purchase. I would recommend to come here because of a great location and the customer service.

Great management and affordable prices.

Holly was great! She took us to three units and told us all of the specials for the month. Very helpful and great prices!

Holly / Andrea fantastic customer service love them

This place is awesome

*The best* storage place we've ever rented at. Patrick is who you want to work with, he's VERY knowledgeable. Paying monthly fees, which are lower than most, is super easy online. Recommended!

I was very happy with the customer service that Holly provided. The place is awesome, and it met all my needs. Thank you guys

Holly was super nice and helpful.

Just came in to get our unit updated. Holly was very professional and helpful. She answered all of our questions and had our larger unit ready in less than 5 minutes!!!

Great service from Holly. Very friendly

Holli at the last minute help my sister Kathleen on Sunday set up storage for my items . While I am in a hospital in North Dallas! Talk about effective and efficient service

I called Easter Sunday and reached answering service.The gentlemen I spoke with told me the on site mgr would return my call. Within a few minutes Hollie called and arranged a time for us to meet. I showed up early Monday .Hollie showed me my unit in the rain. Hollie. your the best. Thanks Dwayne Dies kjun construction

Came in and immediately Holly greeted us even though she had another client. They didn't have the one we were looking for but she suggested the next one up and showed us the storage. All done very fast. Good prices as well. Bad experience at another location, but I would definitely recommend this place and Holly is the to go to girl! Thank you!

Holly was outstanding and very helpful. Great communication and hospitality

Holly helped me out. Quick and easy.

Holly the manager on duty right now got me a quick and easy storage unit for a really good deal, and i have it all covered, love this place!!!

Just got helped and the service was excellent.. Thanks to Holly and Stacy the were great

Great service. Very speedy. I walked in maybe 15 minutes before I needed a storage unit and Holly was nothing but helpful she even let me rant about my rough week! I'm so glad she was here to help and get me what I needed.

Stacy has excellent customer service skills. She helped me get organized in the wake of a move planned a week in advance, and with her help, the process was simple and very smooth. I recommend you talk to her for your storage needs, you'll be in good hands because of it. Thanks for all your help Stacy!

Fantastic service by all! I can't say enough about Stacy. She went above and beyond the call and was very helpful and understanding. She is a complete asset to Public Storage!

Stacy the manager is a ROCK STAR!! She has helped me non stop for almost three years!! Thank you Stacy for everything you do!!

Holly was excellent to work with. She was very helpful in finding the right size for all of my stuff. I would recommend Holly and public storage for all of your storage needs.

I worked with Holly and Stacy they were both very friendly and knowledgeable. I rented there because if them!

They made the move in so smooth!!! Aimee and Stacy rock!!!!

Very good experience.. Stacy is very true and friendly she loves her job and is very good at it.. good deals and no bs.. excellent all the way around

Stacy is the best! She is very helpful and friendly.

Stacy was very pleasant and easy to work with. Would recommend.

Friendly Service Stacy and Jen. Always called back.

Stacy gave excellent customer service.

Miss Stacy is an awesome woman and she helped me out a lot and I feel like its a good place to go with great customer service if you need somewhere for you stuff to be stored..

A history of bad blood with Public Storage......today's issue was the latest in a string of bad experiences......hence the earlier post voicing MAJOR DISGUST WITH P.S. They don't even rate the full star!!!!!!!!

Sheet rock walls in a humid outdoor climate, cylinder core locks are installed so expect to buy another lock if you don't have one. The cylinder locks are very secure. Since the walls are sheet rock, you're going to be expected to purchase a large tub of moist absorbent material, and re buy when it's needed.

Stacy was super helpful and the unit is great! Thanks!

Stacy was very helpful and got us through the process with very little hassle.

Stacy & Betty are two of the most friendly women you have ever met!!! Love my storage unit & thank you for finding me the perfect one!!!! =)

Stacy was very friendly and answered all my questions in a professional manner.

Stacy is very nice and helpful. The price is fair. Thanks!

Stacy awesome best customer service

Stacy was fantastic, she went above and beyond for us. She stayed after hours to help us get a storage space. She was specially helpful in explaining everything thoroughly and fully to my understanding. She was so polite and nice and I will definitely refer this location! thank you :)

Stacy and Kayla are great, awesome service and good people

Cause Stacy is awesome!!!!!

Stacy gives friendly Customer service. Always greets with a smile😃

Stacy was professional friendly and personable I highly recommend public storage

Stacy was very helpful, and treated me with respect. This has been a wonderful experience.

Stacy was very professional and helpful. I recommend her and the Public Storage resources for anyone. I won't store my property with anyone else.

Jennifer was amazing she is very helpful very efficient I will definitely refer people here is am very happy

Stacy was awesome, , got ne tight in, explained everything in detail. Great personality.....

It was great and the property manager was awesome her name is Stacy ask for her

The manager stacy really helped me out alot. She is a very nice lady and will do anything to try and help in any way she can

Stacy is very nice and polite. She gives excellent service. Thanks stacy

Once again Stacy has out done herself . She has been fantastic !

Stacy was amazing

Stacy gives smiles and great service! Very friendly!

Stacy was very helpful and answered all of our questions thoroughly. I was able to save some money!!! ☺️😁

Shawna was great help and personalities great like your place thank very much

Stacy. Is a very nice lady. Thank you Stacy. For your awesome customer service.

She was super nice and super helpful !

Have an amazing staff. Especially Stacy.

Stacey was very knowledgeable on her services and proficient. Easy to do business with Public Storage

Stacy helped me with an issue I thought was big. She fixed it fast and now I feel better! She gives great customer service! Thank you! I really appreciate her!

Kayla and Shawna customer skills friendly smile thank

Kayla and Shawna very helpful and informative and very terrific people

Stacy is the Best she always works with me and reminds me of my payment never has me and it always has a big smile whenever I come to see her

Miss stacy was amazing she knows what she's doing go to stacy.

My experience today with Stacy was great ! She goes above and beyond for her customers! Thanks!

Love this place! Great service! Stacy was very helpful with moving me out of my unit!!! Would definitely recommend!

Stacy was awesome, very pleasant, and extremely helpful. She found me a space that was perfect for my needs. Thanks Stacy and Public Storage.

Fast and courteous!!!

I am very happy with all the services I received from your agent Stacy... She was very effect and helpful to me.

Great service from Ms.Stacy. Clean property.

Stacy is a excellent customer service representative for public storage here in Texas. Much better area then Beech Street property. And prices are as well! Enjoy!

Amy provided great service!!!

Stacy is always very nice and professional when I come in. Thanks!

Stacy was kind and very helpful.

great customer service friendly fast thanks to gabbie

Gabbie was great.She was very helpful.